Near Westlake, Ohio 44145
Corina H
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that there is frost in the freezer and the ff door is not closing. Found the styrofoam was in the bottom of the ff door. Removed the styrofoam from door. Gaskets are closing. Optest ok.
Near Roaming Shores, Ohio 44085
Brian M
Job Details:
06/11/2019
COOKTOP ELE AMANA AER6303MFS2 removed glass and cleaned up small pieces from burners Installed cooktop OP TEST OK
Near Ravenna, Ohio 44266
Brian M
Job Details:
06/11/2019
WASHER MAYTAG MVWB835DW0 Cc that lid lock is not functioning properly and when running the control board just shut off Ran diagnostics found error f5e2 and F5e3 lid lock is malfunctioning but ran lid lock test and it locked and unlocked 7 times out of 10 times tested but accordin
Near Berea, Ohio 44017
Corina H
Job Details:
06/11/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced the racks. Optest ok.
Near Mentor, Ohio 44060
Jason N
Job Details:
06/11/2019
DRYER ELECTROLUX EFME517SIW0 Installed listed blower wheel and lint trap. Ran dryer test cycle. Op test good.
Near Grafton, Ohio 44044
David R
Job Details:
06/11/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Cc of freezer either working or not working. Talk to customer about previous company that came out here, they did not leave any information for the customer to look at or relay to other companies, customer is trying to call extended warranty to get infor
Near Cleveland, Ohio 44105
Jason N
Job Details:
06/11/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Cc unit heater not dryer, sanitize not working(light blinks at end of cycle)Ran diagnostics, found code 4-3 for wash motor not running. Ran diagnostics cycle. All functions passed, ran normal wash cycle. Heater turning on, wash motor turning on. All func
Near Cleveland, Ohio 44109
Jason N
Job Details:
06/11/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc condensation on ice build up in freezerConfirmed frost/ice buildup on top of freezer in front of freezer door. Use flashlight to check for gaps in door seal and product placement. No gaps found, advised customer on product placement within freezer com
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/11/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Customer complaint plastic spoon melted, confirmed found spoon around heater, quoted to replace heater, ok; ordrng 1 W10703867 (heater 59.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, Ohio 44130
Corey L.
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of a loud noise, confirmed, found frost build up at evap fan creating the ticking sound, seals are good, removed frost, blades are frayed and the fan motor has an electrical smell, ordering new evap fan; ordrng 1 W11032800 (motor-evap)
Near North Olmsted, Ohio 44070
Corey L.
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KSRD22FKSS15 "Customer complaint water is leaking from fridge when water to it is on, confirmed, found water valve cracked, unit needs water valve asm; ordrng 1 W10408179 (water vavle asm 87.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/11/2019
REFRIGERATOR FRIGIDAIRE LFHT2131QP0 "Replace icemaker,opt test ok"
Near Lorain, Ohio 44052
Gabriel P
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Damper making loud noise you can here it all the way in the leaving room ,ordering ; ordrng 1 WPW10594329 (control)"
Near Olmsted Falls, Ohio 44138
David R
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc of items in Crisper drawer freezing ( carrots had ice on them, temp on them read at 33*). Followed notes from Techline, covered up 50% of force feed opening to crisper drawer with liner tape, made sure nothing was blocking sides or preventing air from
Near Bay Village, Ohio 44140
Corina H
Job Details:
06/11/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Replaced the control, ui and thermistor. Brought cores back for return. The middle grate is missing the tabs. Will need to reorder a new one. Optest ok; ordrng 1 WP8285878CB (grate-brnr)"
Near Lakewood, Ohio 44107
Dan
Job Details:
06/11/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, placed glass of water in unit, started for 1 minute, unit heated, repeated several times with same result, unable to duplicate the problem , unit is operating as designed"
Near Lakewood, Ohio 44107
Dan
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees , no frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running , found leak at
Near Brooklyn, Ohio 44144
Dan
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new deli control and harness, op test good"
Near Cleveland, Ohio 44135
Dan
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint that unit is not making ice, confirmed, ice did not cycle, ice maker is recieving 120vac, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/11/2019
RANGE JENN-AIR JJW9630DDS "CC that the light does not turn off and the self clean will not turn on. Found the screws to the door switch back out. Re mounted the screws. The bottom door will not go back in. The hinges will not release straight. Replace the hinges. ; ordrng 2 WP7401
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "CC that the unit is not cooling. Checked the evaporations no frost patterns. Checked for a leak on the ff evap at the suction line. Checked the pressures 220 psi high and low 40 psi. Air has sucked in. Will need a new compressor and ff evap. The compress
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/11/2019
DISHWASHER WHIRLPOOL MDB6601AWB "Replaced door latch with handle, op test good"
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
06/11/2019
COMPACTOR KITCHENAID KTTS505ESS0 "Cc unit defective, drawer door wobblesCustomer showed popFound multiple broken tack welds on inner door panel that is attached to container assembly. Called WP techline, Chris, stated parts are replaceable, techline will not replace entire unit. sr#. Ord
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 "Replaced the handle, door and nameplate. Optest ok."
Near Cleveland, Ohio 44128
Jason N
Job Details:
06/11/2019
DRYER WHIRLPOOL WED5000DW2 "Cc unit not turning onFound various objects lodges in blower wheel and blower housing. Checked thermals, found thermal cutoff and thermal fuse both open. Unit needs thermal fuse and cutoff, still do not have truck stock fuse yet.; ordrng 1 279816 (therma
Near Austinburg Township, Ohio 44084
Joe O
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc: no iceFound ice maker in off positionRan ice maker harvest test and fill testOp test ok
Near Strongsville, Ohio 44149
Corina H
Job Details:
06/11/2019
WASHER WHIRLPOOL MAH6500AWW CC that the unit over filled and lr comes up on the ui. Lr = Locked Rotor: The machine has repeatedly tried to turn the motor but cannot. Started a load with towels unit agitates and ran a drain and spin. Working as designed. Advised cust to get a video o
Near Elyria, Ohio 44035
David R
Job Details:
06/11/2019
REFRIGERATOR AMANA ART318FFDS03 "Replaced parts, tested, frost pattern on Evap. Op test ok."
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details:
06/11/2019
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Cc customer tried changing hood bulb, unit sparked then nothing workedFound transistor blown on control board. Unit needs control board.; ordrng 1 W10210871 (holder,lamp446) and 1 W11342846 (CONTROL15107), used 1 SHIPPING (SHIPPING AND HANDLING) from sto
Near Brownhelm Township, Ohio 44001
David R
Job Details:
06/11/2019
WASHER WHIRLPOOL WTW7500GW2 "F7E0 loss of power. Customer has unit to an outlet that is in series with GFI, whenever unit is about to go into spin it will trip the GFI. Needs to either hook up to outlet without GFI or call electrician. Op test ok"
Near Geneva Township, Ohio 44041
Jason N
Job Details:
06/11/2019
REFRIGERATOR GE GNS23GGHBFWW "Cc unit not coolingFound ff compartment at 60 degrees. Freezer at 2 degrees. Evap fan not running, checked voltage out to fan, good at 13.2v. Unit needs evap fan, noticed compressor also not running. Checked voltage out to compressor, 0volts, found burnt
Near Amherst, Ohio 44001
David R
Job Details:
06/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc of not drying. 7-1 no heat error code. Following notes from BJ, letting it run completely through diag cycle. Heater is working. Found dispenser shut close, replaced from t/s. Advised cus Omer to use Rinse Aid, High Temp Wash and Heated Dry for best d
Near Lorain, Ohio 44052
Gabriel P
Job Details:
06/11/2019
WASHER MAYTAG MVWC565FW1 Replace control took old one with me for return also let customer know she can’t have her drain tube laying down on the ground other wise is goin to drain water out
Near Westlake, Ohio 44145
Dan
Job Details:
06/11/2019
WASHER WHIRLPOOL LSR8244DZ0 "Customer complaint that extra rinse cycle is not working and unit gets off balance every load, unit needs extra rinse switch and springs, Switch is no longer available , customer does not want repair ; ordrng 1 3354281 (cycle select switch) and 3 WP63
Near North Olmsted, Ohio 44070
David R
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced all parts. Door with UI is sitting lower than other door. No adjustments underneath. Door will not adjust by legs. Ordering door cam**** research ordering shims for door. Will need those also. 3-4 of them.; ordrng 1 WPW10470155 (cam-door)
Near Eastlake, Ohio 44095
Jason N
Job Details:
06/11/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit not making enough iceCustomer showed popCustomer said only produced a few ice cubes since they bought itRan manual harvest, ice cubes in mold, completed harvest, and water filled mold. Checked bail arm switch. Advised customer to allow 24 hrs. Op
Near Cleveland, Ohio 44102
Dan
Job Details:
06/11/2019
RANGE KITCHENAID KSGG700ESS1 "Door recieved is black, unit is stainless steel, need to reorder door, customer also has a humming sound when cooktop is on, confirmed, noise is coming from regulator; ordrng 1 30-48kitrc (connector) and 1 W10861656 (regulator) and 1 WPW10634271 (glass-d
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/11/2019
RANGE WHIRLPOOL WFG550S0HZ0 "CC that she smells gas when preheating and a knob is missing the words. Turned oven to 350*, smelled gas at the start of heating. Advised cust the smell of gas is normal when starting the preheat. Optest ok."
Near Rocky River, Ohio 44116
Corey L.
Job Details:
06/11/2019
RANGE JENN-AIR JDS1450DS0 "Replaced control, op test no good, same issue no keys except cook time work, I have another keyboard in work truck, since control and harness wasn’t the fix the keyboard sent was bad, after this repair is issue remains techline will be contacted; schdld
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/11/2019
WASHER WHIRLPOOL WTW5800BW0 "Cc unit not going through cycle, not spinning out all the way. F7E1 Basket speed fault, F7E7 motor not reaching RPM. Put into service mode, loud grinding sound and will not spin but will agitate. Ordering gearcase, motor, cam and cap.; ordrng 1 W10721967
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/11/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Control not sending voltage to valve and control panel button not working ordering both customer has 5 year warranty on electronic control not cover labor or service call ; ordrng 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (SH
Near Maple Heights, Ohio 44137
Jason N
Job Details:
06/11/2019
RANGE KITCHENAID KSGG700ESS0 "Cc unit display flickers and sometimes oven locks upRan diagnostics display functions, noticed several led characters flickering randomly, possible loose connection on board. Also found oven door top trim cracked. ; ordrng 1 W10909669 (panl-cntrl) and 1
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/11/2019
DRYER WHIRLPOOL WGD7500GW0 "Cc that clothes aren’t drying other than timed dry. Explained that if the sensor isn’t sensing the clothes/clothes not coming into contact with sensor it will put less time on there, especially with a smaller loads. No error codes, checked and sensor and
Near Cleveland, Ohio 44102
Corina H
Job Details:
06/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. In the same spot as previous time. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test"
Near WARRENSVL HTS, Ohio 44122
Dan
Job Details:
06/11/2019
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 "Customer complaint that unit is not working, unit stuck in continuous drain,unable to cancel it,called whirlpool techline spoke to Ed, suggested replacing the pressure sensor, ; ordrng 1 W10192975 (switch-wl)"
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/11/2019
WASHER GE GTW460ASJ7WW Agitator is extremely loose I cannot remove the agitator without breaking it. Also the unit is going off balance there is a software update to correct this issue; ordrng 1 WH43X25447 (AGITATOR BASE) and 1 WH43X25448 (AGITATOR TOWER) and 1 WH98R23015001 (S
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/11/2019
RANGE WHIRLPOOL WFE975H0HZ1 Bake botton not working I believe this was issue from before but when I put new control it work for me now the bake and frozen bake and broil and convect button not working but every other button work ; ordrng 1 W11178664 (CNTRL PANEL )
Near North Madison, Ohio 44057
Joe O
Job Details:
06/10/2019
WASHER ESTATE TAWS750PQ1 "Cc: not draining in spin cycleFound drain hose pushed about a foot and a half into the drain pipeStarted normal cycle, unit filledStarted a spin cycle, unit drains and spinsAdvised customer thatdrain hose should only be about 4 inches into drain pipeOp t
Near Strongsville, Ohio 44136
David R
Job Details:
06/10/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Replaced valve, icemaker and fan kit. Tested. Water is called. Op tested ok"
Near Warrensville Heights, Ohio 44128
Corey L.
Job Details:
06/10/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint of cooling loss, items were in a big cooler and unit was unplugged, plugged unit in and went to another call in between, returned 45 min later to frz at 13 and ff at 38, evap had perfect frost pattern, unit is operating as designed, un
Near Maple Heights, Ohio 44137
Corey L.
Job Details:
06/10/2019
WASHER MAYTAG MAV2757AWW "Customer complaint washer not spinning, confirmed, transmission is bound up preventing motor from turning, unit needs transmission, customer does not want repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/10/2019
WALL OVEN JENN-AIR JJW9630DDS "Bottom door hinges are wearing out and latch broken not moving and staying open need latch and hinges giving estimate ; ordrng 1 12002489 (hinge 44.16) and 1 WPW10186996 (latch-door 159.96), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPI
Near Maple Heights, Ohio 44137
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint cooling loss, found four screw holes on each section, looks like a padlock was installed, holes damages Yoder loop, voided warranty for replacement, unit is unrepairable"
Near Chester Township, Ohio 44026
Jason N
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL KSSS42QHT00 Cc ice doesn’t come out well and squeak noiseFound ice dispenser door mechanism worn out. Unit needs ice door assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2180224 (guide-ice) and 1 WP2180259 (arm-dispsr) and 1 WP2196195 (pin-door) and 1 WPW1022
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/10/2019
WASHER MAYTAG MHW5100DW0 "Replaced parts, op test good, took core for return"
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/10/2019
BEVERAGE CENTER JENN-AIR JUB24FRERS00 "Customer complaint of a rattling noise, customer played a video of the sound, still could be any one of the fans or compressor, cycled unit 4 times to try to repeat sound to narrow down, everything is normal operating sounds right now, leaning towards co
Near Parma, Ohio 44134
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint only dispensing crushed ice, confirmed found solenoid failed, replaced with pre I’d part, op test good"
Near Mentor, Ohio 44060
Joe O
Job Details:
06/10/2019
WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibrationOp test ok
Near Elyria, Ohio 44035
David R
Job Details:
06/10/2019
REFRIGERATOR MAYTAG MFW2055DRM00 "Cc of door dropping and noise when water dispensed. Found the customer changed filter about 3/4 months ago and it’s the wrong filter, took it out and the water flowed evenly and no noise. Door is dropping because at the bottom hinge there are pieces brok
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW1 Replace control ran calibration and auto test pass also ran normal cycle to make sure it fill and wash clothes pass customer only receive one of the control boards not the other one taking one with for return
Near Lorain, Ohio 44055
David R
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harne
Near Westlake, Ohio 44145
David R
Job Details:
06/10/2019
WASHER MAYTAG LA612 "Cc of water leaking. Took off front panel and top panel, found the nozzle piece that the hoses hook up to was leaking. Ordering valve inlt, nozzle and sleeve.; ordrng 1 WP213015 (nozzle 4.46) and 1 WP215447 (sleeve for 4.46) and 1 WP216201 (valve-inlt 11
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
06/10/2019
DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock
Near Brecksville, Ohio 44141
Brian M
Job Details:
06/10/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 Installed gasket and tape OP TEST OK
Near Cleveland, Ohio 44124
Jason N
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not lockingCustomer showed popRan diagnostics, found codes f5e3 lid lock fault, f5e2 for lid unlock fault.Ran manual lid lock test, no response from control or lock. Ordering lid lock assembly ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (la
Near Avon, Ohio 44011
David R
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced dispenser. Ran through service mod. Op test ok.
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/10/2019
WASHER MAYTAG MVWB865GW0 "Cc of LF code and when water is coming in comes in slow. F8E1 Long fill. Replaced from t/s. Tested, and ran load size calibration. Op test ok.; used 1 W11165546 (VALVE) from stock"
Near Cleveland, Ohio 44118
Jason N
Job Details:
06/10/2019
DRYER WHIRLPOOL MEDE500VW1 "Cc unit not startingConfirmed unit power on but does not start. Checked thermals, found thermal fuse open. Unit needs thermal fuse.; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, Ohio 44130
David R
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL SMD22TBW "Cc that items in the FF crisper drawer were freezing, then the other day noticed that ice was melting and a little warm in Fz. Customer had refrigerator unplugged for a couple hours before I arrived at least 6-8 hours. All fans are working, Evap is gett
Near Shaker Heights, Ohio 44122
Dan
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is not dispensing water or ice, confirmed, user interface was never changed out from previous visit with ra, unit needs new user interface and dispenser control board, dispenser control is still cover under 1 year parts war
Near North Olmsted, Ohio 44070
David R
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of drain not working. Found build of of debris in hose and fan blade on drain pump broke off. Cleared debris and replaced pump from t/s. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Near Middleburg Heights, Ohio 44130
Corey L.
Job Details:
06/10/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer middle spray arm keeps falling off, arm not attached to lock nut for installation, replaced mid arm, op test good"
Near Parma, Ohio 44129
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ff lost cooling, unit had been plugged in and rubber banded shut with a note DO NOT OPEN on door, temps were 0 frz and 39 ff with nothing in either section, settings at recommended, unit is operating as designed"
Near Berea, Ohio 44017
David R
Job Details:
06/10/2019
WASHER WHIRLPOOL WFW9150WW00 "Replaced bellow, tested. No leaks. Op test ok"
Near Cleveland, Ohio 44104
Jason N
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW1 Cc not enough water coming inCustomer showed popRan auto cycle and calibration. All functions passed. Advised customer to use bulky/sheets option if more water is required.
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc water not going into ice makerRan diagnostics step 44. bail arm sensing ice in container, no ice in container. Replaced ice maker using truck stock. Ran manual harvest test to test functionality. Op test good."
Near Mentor, Ohio 44060
Joe O
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: frosting in freezerFound door gasket not sealing properlyFound parts of the magnet strip in the gasket to have moved inside the gasket causing unit to have air leaksNeeds door gasket; ordrng 1 W10407216 (gasket-fip)
Near Shaker Heights, Ohio 44122
Dan
Job Details:
06/10/2019
WASHER AMANA NTW4611BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm) and f1e1(main control fault) error codes, unit is missing belt and pulley shield, missing parts are not covered under
Near Cleveland, Ohio 44120
Dan
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Installed new control, op test good"
Near Westlake, Ohio 44145
Corina H
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a noise in between rinse and spin. Started a rinse and spin. Found the gearcase is leaking oil. Will need a gearcase, motor, capacitor, cam, shifter and belt. Office to order parts. ; ordrng 1 W10721967 (drive
Near Cleveland, Ohio 44111
Dan
Job Details:
06/10/2019
RANGE WHIRLPOOL WFG505M0BW2 "Installed new outer door glass, op test good"
Near Cleveland, Ohio 44102
Dan
Job Details:
06/10/2019
RANGE FRIGIDAIRE FGF366ECB "Customer complaint of high pitch whistle coming from broiler and burners, no whistling noticed out of broiler or burners, unit is operating as designed"
Near Cleveland, Ohio 44111
Dan
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is stuck in sensing, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (LID LOCK ) from stock"
Near Brooklyn, Ohio 44144
Dan
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit get wet and foggy, no frost or condensation in fresh food section or freezer section, doors are sealing, liner and cabinet have already been sealed with silicone, called whirlpool techline spoke to Scott , suggested insta
Near MENTOR ON THE, Ohio 44060
Joe O
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: stopping after rinse cycleFound no stored error codesRan auto test and calibrationRan manual water valve testRan drain and spinLid locks unit is spinningOp test ok
Near Seven Hills, Ohio 44131
Dan
Job Details:
06/10/2019
RANGE JENN-AIR JGD8130ADS "Installed igniter, op test good"
Near Brecksville, Ohio 44141
Dan
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not making ice, found ice box fan not running, found frost build up jamming fan blade , cleared fan is working, op test good"
Near Lakewood, Ohio 44107
Corina H
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the pump and motor. Optest ok.
Near Lakewood, Ohio 44107
Corina H
Job Details:
06/10/2019
RANGE WHIRLPOOL WFG510S0AS1 Replaced the burner valve. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Concord Township, Ohio 44077
Joe O
Job Details:
06/10/2019
WASHER WHIRLPOOL WDT750SAHB0 Cc: door panel damagedFound dent in door panelWent to replace part with new panelNew panel had a huge dent in itReordering door panelParts showing out of stock office to reschedule; ordrng 1 W11087372 (panel)
Near Fairview Park, Ohio 44126
Corina H
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Entitlement came up date is good. CC that the unit is not filling with water. Checked the water supply, no pressure. Advised cust they will need a plumber. Also, told the customer to check the water line connections to the dishwasher to make sure they ar
Near Westlake, Ohio 44145
Corina H
Job Details:
06/10/2019
KITCHEN WHIRLPOOL KUWL304ESS00 "Cust showed pop, sent pic. CC that there is a rattling noise. Found the condenser is rattling in the frame. Raised the left hand side up. No noise. Optest ok."
Near Avon Lake, Ohio 44012
Corina H
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW0 CC that there is a noise in a washer cycle. Found the washplate is stripped. Will need a new washplate.
Near Avon Lake, Ohio 44012
Corina H
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 CC that there is a noise coming from a fan in the freezer. Found ice around the freezer fan. Steamed out the fan. Optest ok.
Near Cleveland, Ohio 44111
Corina H
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM Replaced the door. Condenser is rattling adjusted the condenser to stop rattling. Optest ok. No water to unit
Near Lorain, Ohio 44055
Gabriel P
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Temp on freezer was 6 degrees and fresh food section 37 show customer of how to load frigde he was covering ventilation on freezer and fresh food section customer also said about 12 hour or 8 hour it turn off explain to the is going into a defrost mode
Near Chardon Township, Ohio 44024
Jason N
Job Details:
06/10/2019
DRYER SAMSUNG DV48H7400EWA2 "Cc unit not startingConfirmed power on, but not startingRemoved front, found belt slack, idler pulley came off shaft. Pulley worn, need idler pulley. ; ordrng 1 DC97-07509B (PULLEY10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, Ohio 44055
Gabriel P
Job Details:
06/10/2019
VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found freezer temp on 57 degrees also found evaporator frozen with ice,steam completely,also found thermister open replace from truck stock ,opt test ok ; used 1 W10902214 (THERMISTOR) from stock"
Near Lorain, Ohio 44052
Gabriel P
Job Details:
06/10/2019
DISHWASHER KITCHENAID KUDE20IXWH9 "Replace both controls and control panel,opt test ok,ran test pass also notice theres is no core return on my pvr"
