Service History 1271 | Freds Appliance

We serviced a

WRF555SDFZ WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 01/03/2018

CC that the unit is not making a lot of ice and does not dispense. Ice maker and dispenser are working as designed. Found the door switch is broken. Will need a new door switch. Called SM to order part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 1/11 THU

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 01/03/2018

CC that the unit leaks. Found the unit is not secured. Will need brackets, to level unit. Called SM to order part. ; ordrng 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 1/11 THU

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Rocky River, OH 44116

Brian B

Job Details: 01/03/2018

No water entering machine ran diag, fault code for open float switch, removed float and found nut shell stuck underneath float ran test CYCLE, OPTEST OK ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model LSQ9560PW0

Near North Olmsted, OH 44070

Gail V.

Job Details: 01/03/2018

Machine will not spin. Found water leaking through basket drive into trans. Will need new gearcase, basket drive, motor coupling, and drive block. Office to get authorization from warr co and r/s Cust if authorized. ; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 W10820043 (BASKTDRIVE) and 1 WP389140 (BLOCK),

We serviced a

RED4340SQ1 MAYTAG

Model DRYER

Near Mentor, OH 44060

Dan

Job Details: 01/03/2018

Customer complaint that unit does not stop, started timed dry cycle, confirmed, found timer contacts tm-wb open, should be closed, unit needs new timer, installed new timer from customer stock, op test good ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM

Near Olmsted Falls, OH 44138

Brian B

Job Details: 01/03/2018

CC that lights are working intermittently. Checked voltages on aurora board per tech sheet. All voltages are correct. Reseated connectors. Lights are working at this time. Advised customer that if problem returns, we will pre ID aurora light board and Vulcan power board. Op test ok.; Job Cmpltd,

We serviced a

MVWC416FW0 maytag

Model washer

Near Cleveland, OH 44109

Alice M.

Job Details: 01/03/2018

Found agitator stripped. Needs replaced. ; ordrng 1 W10836692 (AGITATOR, BARREL. ) and 1 W10846191 (AGITATOR, BOTTOM)

We serviced a

WTW5000DW0 whirlpool

Model washer

Near Parma Heights, OH 44130

Chad P.

Job Details: 01/03/2018

Tech over looked sticky note. Basket has not arrived. Told Cust if it arrives and we have not been in touch to call the office.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Brook Park, OH 44142

Gail V.

Job Details: 01/03/2018

CC that food was freezing. Customer had turned ff control down from 3 to 2 and now temps are 6 deg freezer and 38 ff. These temps are the recommended temps. Advised customer that any items placed in front of vents where air comes out can freeze food. Machine operating as designed. Optest ok. Added silicone adhesive from T/S to freezer liner and ff liner ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Robert A.

Job Details: 01/03/2018

Ran diognastics, off bal load, ran recal, found scrapping noise from cam asm, replaced, found shaft has dropped, needs gearcase; ordrng 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY/CAM) from stock, schdld next appmnt for 1/11 THU !

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Aurora, OH 44202

Robert A.

Job Details: 01/03/2018

Ran unit, found chunk out of idler pulley, replaced, ran unit, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Aurora, OH 44202

Robert A.

Job Details: 01/03/2018

Ran diognastics, no water entering unit, checked valve, good, disconnected cold hose from unit, turned on water, just a trickle from hose, cleaned screen, tested again, good, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, OH 44139

Robert A.

Job Details: 01/03/2018

Installed ui, ran diognastics, good, op test ok; Job Cmpltd, saved tckt [SdLink

We serviced a

KSSO42QMB01 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 01/03/2018

CC that the unit cycles on and off the control goes blank then comes back on. Does not do it all the time. Fz 0 ff 42. Found the cooling fan stops for a second then starts back up. Will need a new main control. Part is no longer available.

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, OH 44139

Robert A.

Job Details: 01/03/2018

Installed ui, ran diagnostics, good, op test ok; Job Cmpltd,

We serviced a

KEBV208MMT02 KITCHENAID

Model WALL OVEN

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 01/03/2018

CC that the fan is loud when starting either oven. Found the fan is rattling when running. Will need a new fan. Called SM to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower UPPER), schdld next appmnt for 1/11 THU

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES00

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 01/03/2018

Found broil element in lower oven broken, found that it is receiving 220vac from control, needs element; ordrng 1 W10685631 (BROIL ELEMENT), schdld next appmnt for 1/11 THU !,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFJA

Near Novelty, OH 44072

Robert A.

Job Details: 01/03/2018

Found i/m evap drain frozen, causing ice back up, heater and bi-metal good, cleared drain and ice, op test ok; Job Cmpltd,

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Dan

Job Details: 01/03/2018

Customer complaint that doors are scratched, customer does not have doors, bloom brother is bring doors, rescheduled for next Thursday

We serviced a

WFW9050XW00 WHIRLPOOL

Model WASHER

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 01/03/2018

Replaced the bellow, that cust bought. Optest ok. ; Job Cmpltd

We serviced a

KDTE104ESS3 KITCHENAID

Model DISHWASHER

Near Concord Township, OH 44077

Dan

Job Details: 01/03/2018

Customer complaint that unit is not washing dishes, ran diagnostics on error codes found, unit completed test cycle, started normal wash cycle, unit drained, unit filled, and began wash cycle, repeated with same results, incoming water temperature at 67 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd

We serviced a

KDTE704DPA0 WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Paul H.

Job Details: 01/03/2018

Power to unit, UI non responsive, checked dc circuits, OWI and fan, did not affect UI responsiveness, needs new UI, ordering; ordrng 1 W10850350 (panel-cntl),

We serviced a

WFG505M0BB0 WHIRLPOOL

Model RANGE

Near Andover, OH 44003

Jeff M

Job Details: 01/03/2018

The unit was not lighting the ignitor was weak. I installed a new one from ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

CG206B JENN-AIR

Model RANGE

Near Willoughby Hills, OH 44094

Corina H

Job Details: 01/03/2018

Found wires cut and taped with teflon tape. Do not feel comfortable working on unit.

We serviced a

SBD20NW AMANA

Model REFRIGERATOR

Near Willoughby Hills, OH 44094

Corina H

Job Details: 01/03/2018

Replaced the gasket, light bulbs. The ice maker does not fit for the fill tube. Sent pic to find a correct im. The part 10436404 is not the correct part, SBD20NW the correct part is not available anymore. Steamed gasket out. ; schdld next appmnt for 1/11 THU

We serviced a

GT1SHWXPQ00 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby Hills, OH 44094

Corina H

Job Details: 01/03/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Painesville, OH 44077

Dan

Job Details: 01/03/2018

Customer complaint that unit is not spinning out the clothes, ran diagnostics found f0e5(off balance load) error code, found unit unleveled, leveled unit, ran drain and spin cycle with 7 wet bath towels, towels barely damp at the end of cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

WED99HEDW0 WHIRLPOOL

Model DRYER

Near Brecksville, OH 44141

Chad P.

Job Details: 01/03/2018

Installed parts listed and cleaned unit. Op test ok. Placed cores on truck for return.

We serviced a

AER6303MFS1 AMANA

Model RANGE

Near North Olmsted, OH 44070

Paul H.

Job Details: 01/03/2018

Preheated unit to 350, checked temps, good, unit does drift down after time, sensor readout matches actual, needs main board; ordrng 1 W10904904 (CONTROL)

We serviced a

KSSS36QTW04 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, OH 44070

Paul H.

Job Details: 01/03/2018

Changed filter with new cap, replaced cover, motor, and ice door, good seal, op test ok.; Job Cmpltd

We serviced a

WFG320M0BW2 WHIRLPOOL

Model RANGE

Near Pierpont, OH 44082

Jeff M

Job Details: 01/03/2018

, I could not duplicate issue I ignited the oven five times in a row unit tested good; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model LAW2400AAE

Near Parma Heights, OH 44130

Brian B

Job Details: 01/03/2018

Replaced ordered list BRAKE, Belt set, BEARING, TUB Stem seal KIT and transmission, ran test load to check for leaks. Op Test Ok ; Job Cmpltd,

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSO48QTB02

Near Waite Hill, OH 44094

Robert A.

Job Details: 01/03/2018

nstalled control, op test ng, ui flashing, unit not turning on, ran diagnostics, can go through steps, not no readings, reset connections on c/b and ui, talked w/jr and wptl tj disconnected evap fan, ng, reset control out of demo mode, ng, correct bd was installed, said to replace uiSr# 7720942548Talked w/ab nc; ordrng 1 WPW10468941 (UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/11 THU !,

We serviced a

DFE28JMHEES GE

Model REFRIGERATOR

Near Thompson, OH 44086

Dan

Job Details: 01/03/2018

Customer complaint that water leaks into ice bin from ice maker, found evidence of water seeping passed water valve into ice maker fill cup, unit needs new valve; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 2/2 FR

We serviced a

WTW5000DW1 whirlpool

Model washer

Near Maple Heights, OH 44137

Chad P.

Job Details: 01/03/2018

Noise being heard is from break and shifter. These noises are normal. Ran service mode, and drain spin. No stored faults. Op test ok. ; Job Cmpltd

We serviced a

WDF330PAHW0 whirlpool

Model dishwasher

Near LaGrange, OH 44050

Paul H.

Job Details: 01/03/2018

Gasket is not staying in, defective, ordering, for drying issue, discussed rinse aid use, customer to use and verify; ordrng 1 WPW10524469 (gasket)

We serviced a

WDP340PAFBO whirlpool

Model dishwasher

Near Ashtabula, OH 44004

Jeff M

Job Details: 01/03/2018

The unit is not washing. The controls not sending power I cannot determine the health of the sump pump needs both main control and sump. I did turn the washer on its side and I check the water sensor float switch drain pump did you fill valve everything is plugged in everything looks fine; ordrng 1 W10906429 (CONTROL ) and 1 W11025157 (SUMP)

We serviced a

WTW4616FW0 whirlpool

Model washer

Near Ashtabula, OH 44004

Jeff M

Job Details: 01/03/2018

The unit is not getting any cold water. The line could possibly be frozen. Recommended to customer to call a plumber; Job Cmpltd,

We serviced a

ZISW48DS8 GE

Model REFRIGERATOR

Near Madison Township, OH 44057

Dan

Job Details: 01/03/2018

Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 37 degrees, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 WR9X523 (cold control), schdld next appmnt for 1/11 THU

We serviced a

KDFE104DSS5 kitchenaid

Model dishwasher

Near Parma Heights, OH 44130

Chad P.

Job Details: 01/03/2018

Found wash motor open. Replaced. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

NTW4516FW1 amana

Model washer

Near North Royalton, OH 44133

Chad P.

Job Details: 01/03/2018

Installed tub. Op test ok. ; Job Cmpltd

We serviced a

WTW5000DW1 whirlpool

Model washer

Near Broadview Heights, OH 44147

Chad P.

Job Details: 01/03/2018

Installed control. Calibrated and ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

MSF25D4MDMO1 maytag

Model refrigerator

Near Maple Heights, OH 44137

Chad P.

Job Details: 01/03/2018

Found unit not plugged in. Plugged unit is and unit started to cool. Advised to monitor for 24 hrs.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDK03ITWH2

Near Olmsted Township, OH 44138

Mac

Job Details: 01/03/2018

, Inlet water valve is not opening completely. Getting about 13 volts dc to valve. No shut off valve directly to dish washer. Office to order valve.; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 1/11 THU !,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near North Olmsted, OH 44070

Mac

Job Details: 01/03/2018

Whirlpool file #7720938016 called tech line to confirm what I found. Found that neither section was below 70. Put into diagnostics and ran step 4. Connected gauges and have 0 pressure on each. Tech line says to replace compressor. Office to order compressor.; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/10 WED ! [***],

We serviced a

WHIRLPOOL WASHER

Model LA5668XTW0

Near North Olmsted, OH 44070

Mac

Job Details: 01/03/2018

Ran washer in spin cycle. Found that basket did not want to turn with a load in it. Coupling and motor are in ok shape. Issue is being caused by gear case beginning to seize up. Wan was built in early 1990's. Will need approval for replacement of gear case.; ordrng 1 3360629 (gear case),

We serviced a

WTW5500XW1 whirlpool

Model washer

Near Cleveland, OH 44128

Chad P.

Job Details: 01/03/2018

Found basket sensor failed. Replaced, op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model SDE3606AYW

Near Brook Park, OH 44142

Mac

Job Details: 01/03/2018

Venting checked ok. Tested ok and found no issues.; JOB COMPLTD

We serviced a

WHIRLPOOL REFRIGERATOR

Model M8RXEGMAS01

Near North Royalton, OH 44133

Mac

Job Details: 01/03/2018

Could not find anything on evaporator, in refrigerator compartment, or in drain pan. Instructed customer to put some food back in the refrigerator to see if odor reoccurs. ; Job Cmpltd,

We serviced a

JGB850DEF1WW ge

Model range

Near North Royalton, OH 44133

Chad P.

Job Details: 01/03/2018

Found still needs to be reset to maintain temps. Ignitors check good. Found only half of lower bake element lighting causing uneven heat and a poof when other bald lights. Though probes check good possible load failure on higher temps. Needs probes and lower burner replaced. Likely control not the issue. Cp did not charge for parts. ; ordrng 1 WB16X20606 (burner bake) and 2 WB20K10027 (temperature sensor)s

We serviced a

WTW8240YW0 whirlpool

Model washer

Near North Royalton, OH 44133

Chad P.

Job Details: 01/03/2018

Found bearing failing and hinge bound up. Arm is sticking in hinge. Needs bearing, hinge and arm replaced. ; ordrng 1 W10435302 (bearing) and 1 WP8563964 (ARM) and 1 WPW10305277 (HINGE, LH)

We serviced a

IKEA RANGE

Model IBS350PXS00

Near Strongsville, OH 44136

Mac

Job Details: 01/03/2018

Replaced oven control board. Tested ok to 350.; Job Cmpltd,

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV8208CS1

Near Strongsville, OH 44149

Mac

Job Details: 01/03/2018

Replaced door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

KFED500ESS02 kitchenaid

Model range

Near Independence, OH 44131

Chad P.

Job Details: 01/03/2018

Confirmed liner is coming off. Took pics called tech line. Leon. W10791627 use that to patch oven. Sr# 7720929399Cust no happy and wants unit replaced. She will be calling kitchen aid and did not want to reschedule for repair at this time. Advised her to call the office if a repair needs to be made. ; ordrng 1 W10791627 (TOUCH UP, BLUE),

We serviced a

JEC056ADB jennaire

Model range

Near Cleveland, OH 44124

Chad P.

Job Details: 01/03/2018

Found control not energizing. Reset power. Control lights up then dies. Control needs replaced. Control shows discontinued. Office to please research part. If we are able to find a part contact Cust back.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2752GRQ

Near Strongsville, OH 44149

Mac

Job Details: 01/03/2018

Clogged drain causing ice in bottom of freezer. Cleared drain and made sure nothing was blocking drain.; , Job Cmpltd,

We serviced a

MVWX655DW1 whirlpool

Model washer

Near Oberlin, OH 44074

Paul H.

Job Details: 01/03/2018

Ran diagnostics, f8e1 no fill/long fill, f5e2 lid lock fault, cleared and ran auto test, unit does not get cold water, checked supply, not enough pressure on cold side, explained to customer; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Berea, OH 44017

Mac

Job Details: 01/03/2018

Replaced mullion rail. Springs back as designed.; Job Cmpltd,

We serviced a

MDB8959SBS2 maytag

Model dishwasher

Near Lorain, OH 44053

Paul H.

Job Details: 01/03/2018

Ran unit through a diagnostics cycle, observed under unit while running, no leaks found, discussed how certain loads can cause intermittent leaks, op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFW0

Near Cleveland, OH 44113

Brian B

Job Details: 01/03/2018

, Cc water leaking when water valve is open. Took top off and found water inlet valve cracked needs replaced, office to order parts. Please place customer on cancellation list and r/s if possible ; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 1/10 WED !,

We serviced a

WDF520PADB7 whirlpool

Model dishwasher

Near Elyria, OH 44035

Paul H.

Job Details: 01/03/2018

Unit also had screws missing for dispenser, replaced them as well, tested, no leaks, op test ok.; Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1817LWB

Near Cleveland, OH 44109

Brian B

Job Details: 01/03/2018

Found machine not cooling. Compressor running, no cooling or heat from compressor. Leak in system. Also, door gasket torn and freezer shelf rusted. Would need compressor, evap, and ff gasket. Customer does not want to repair machine. Paid sc.; , Job Cmpltd,

We serviced a

AEP222VAW1 amana

Model range

Near Elyria, OH 44035

Paul H.

Job Details: 01/03/2018

Tested unit by heating to 200F, working properly, customer concern was overheating, cycled off at temp and maintained, op test ok.; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Cleveland, OH 44111

Brian B

Job Details: 01/03/2018

Cc loud noise from fridge, adjusted door seal and adjusted temp in FF .... Advised that bottom freezer drawer was not closed properly and caused an ice build of and effected the fan motor. ; Job Cmpltd,

We serviced a

MVWX655DW0 maytag

Model washer

Near Carlisle Township, OH 44044

Paul H.

Job Details: 01/03/2018

Replaced main board, ran calibration and auto test, tested fine.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Sheffield Lake, OH 44054

Brian B

Job Details: 01/03/2018

CC that bleach disp not working. Raised top and showed customer that any bleach poured into disp goes directly into outer tub. Bleach disp is not electrical. LO k ; Job Cmpltd,

We serviced a

MBF2258FEW00 maytag

Model refrigerator

Near LaGrange, OH 44050

Paul H.

Job Details: 01/03/2018

The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS30FXSS8

Near Westlake, OH 44145

Brian B

Job Details: 01/03/2018

Cc complaint dishwasher will not complete a cycle, 120v to motor. Will need new sump, also, top rack adjusters broken.Needs pump and motor replaced and top rack adjusters. Customer does not want to fix at this time. Paid sc; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near Cleveland, OH 44111

Brian B

Job Details: 01/03/2018

, Cc works without coins, and not draining properly. Checked over hoses and coin mechanism . Ran calibration test . Unit is operating as designed . OP TEST OK... ; Job Cmpltd,

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Robert A.

Job Details: 01/03/2018

Found blower wheel clogged with lint, removed, ran unit, working correct, op test ok; Job Cmpltd,

We serviced a

GI7FVCXWY03 whirlpool

Model refrigerator

Near Avon Lake, OH 44012

Paul H.

Job Details: 01/03/2018

We serviced a

JENN-AIR WALL OVEN ELE

Model JJW2730DS00

Near Pepper Pike, OH 44124

Robert A.

Job Details: 01/03/2018

Display stuck/shorted key, cleared, turned right back on, connections good, needs panel; ordrng 1 W10887856 (PANEL), schdld next appmnt for 1/17 WED !,

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Auburn Township, OH 44023

Robert A.

Job Details: 01/03/2018

Found ribbon cable discolored, needs panel; ordrng 1 W10811169 (PANEL151.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/10 WED !,

We serviced a

NED4655EW1 whirlpool

Model dryer

Near Elyria, OH 44035

Paul H.

Job Details: 01/03/2018

Started a high heat timed cycle, observed temps, cycled on and off appropriately, exhaust heat maintained 115F, which is correct for this unit on high heat, stated that shirts had melted, took a picture, checked pointers, no pointers for this, customer is drying on low heat, temp control handled by timer, ordering; ordrng 1 W11043389 (TIMER)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near South Russell, OH 44022

Corina H

Job Details: 01/03/2018

Replaced the doors and nameplate. Raised door with washers from t/s. Optest ok. ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd

We serviced a

MHW4200BW2 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Corina H

Job Details: 01/03/2018

CC that error code f9e1. Checked the drain pump and found 5 baby socks in the drain pump. Removed the socks. Ran a normal load and a drain and spin. Advised customer to use a garment bag when washing baby socks and to check the bellow. Optest ok. ; Job Cmpltd

We serviced a

MVWX655DW1 maytag

Model washer

Near Mentor, OH 44060

Jeff M

Job Details: 01/03/2018

Unit is sitting in the overflow plastic pan which was putting pressure against the shield which were grooves into the shield from the pulley. Installed new shield from truck stock customer will remove the overflow pan; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

We serviced a

KUDR01TJWH0 kitchenaid

Model dishwasher

Near Concord Township, OH 44060

Jeff M

Job Details: 01/02/2018

Incorrect dispenser was ordered and also the user interface all the plastic tabs that hold the screws are broken all but one. Needs the correct dispenser in the new user interface panel; ordrng 1 WP8270229 (UI) and 1 WP8558129 (DISPENSER),

We serviced a

WGG745S0FH02 whirlpool

Model range

Near Concord Township, OH 44077

Jeff M

Job Details: 01/02/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

NGD4655EW2 amana

Model dryer

Near Painesville, OH 44077

Jeff M

Job Details: 01/02/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

GSS26C4XXY04 whirlpool

Model refrigerator

Near Painesville Township, OH 44077

Paul H.

Job Details: 01/02/2018

The unit ICEMAKER is not. I tested the optics there working properly customer needs to think about the price it is expensive; used 1 WPW10251076 (ICE MAKER ASSY)

We serviced a

NTW4516FW1 amana

Model washer

Near Andover Township, OH 44003

Paul H.

Job Details: 01/02/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WTW7000DW1 WHIRLPOOL

Model WASHER

Near Willoughby, OH 44094

Dan

Job Details: 01/02/2018

Customer complaint that unit is not filling with water, ran diagnostics found f7e9(locked rotor) error code, found rotor hitting drain pan, raised feet, op test good ; Job Cmpltd

We serviced a

WTW8500BW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44105

Corina H

Job Details: 01/02/2018

CC that the unit will not start. Checked the power to the main control 130 volts. Will need a new UI. Called SM to order parts; ordrng 1 WPW10309357 (hinge LF) and 1 WPW10309358 (hinge RT) and 1 WPW10563774 (cntrl-elec), schdld next appmnt for 1/10 WED

We serviced a

CED7006GW0 crosley

Model dryer

Near Ashtabula, OH 44004

Paul H.

Job Details: 01/02/2018

I found that the vents was plugged unit tested good; Job Cmpltd,

We serviced a

MBF2258FEW00 maytag

Model refrigerator

Near LaGrange, OH 44050

Paul H.

Job Details: 01/02/2018

We serviced a

WTW5530SQ0 WASHER

Model WHIRLPOOL

Near Mentor, OH 44060

Dan

Job Details: 01/02/2018

Customer complaint that case is loose, found left side of case not properly seated, corrected, op test good ; Job Cmpltd

We serviced a

KUDS30IXSS4 KITCHENAID

Model DISHWASHER

Near Shaker Heights, OH 44120

Corina H

Job Details: 01/02/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

KSGG700ESS1 KITCHENAID

Model RANGE

Near Willoughby, OH 44094

Dan

Job Details: 01/02/2018

Customer complaint that left front burner does not work on low, confirmed found knob switched with center burner knob, corrected, unit is operating as designed ; Job Cmpltd

We serviced a

MFI2570FEZ02 WHIRLPOOL

Model REFRIGERATOR

Near Wickliffe, OH 44092

Dan

Job Details: 01/02/2018

Installed new auger motor,yolk, and divider, op test good ; Job Cmpltd

We serviced a

JGC8536ADS JENN-AIR

Model COOKTOP

Near Cleveland, OH 44118

Corina H

Job Details: 01/02/2018

Will need a cooktop. The screws are not coming out. Called SM to order part. ; ordrng 1 WP2001F255 (COOKTOP), schdld next appmnt for 1/10 WED

We serviced a

KFIS29BBMS01 KITCHENAID

Model REFRIGERATOR

Near Willoughby Hills, OH 44094

Dan

Job Details: 01/02/2018

Customer complaint of water leaking, found angle head on water line cracked, removed and reconnected water line no leaks, op test good ; Job Cmpltd

We serviced a

GSC23LSRCSS GE

Model REFRIGERATOR

Near Highland Heights, OH 44143

Dan

Job Details: 01/02/2018

Installed new water valve and filter head, op test good ; Job Cmpltd

We serviced a

WFW9151YW00 WHIRLPOOL

Model WASHER

Near Beachwood, OH 44122

Dan

Job Details: 01/02/2018

Customer complaint of f9e1 error code, confirmed f9e1(long drain) error code, found filter gasket clogged, cleared filter gasket, unit drains, op test good ; Job Cmpltd

We serviced a

KBFS20ECMS00 KITCHENAID

Model REFRIGERATOR

Near Shaker Heights, OH 44122

Dan

Job Details: 01/02/2018

Customer complaint that door alarm is not working and of loud ticking noise, door alarm is working, ticking sound is water line hitting back of fridge while compressor is running, adjusted water line, no unusual noise heard, op test good ; Job Cmpltd

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Kirtland, OH 44094

Dan

Job Details: 01/02/2018

Customer complaint that doors are not even and door alarm is not working , leveled unit, door alarm is working, op test good ; Job Cmpltd

We serviced a

KUIX305ESS1 KITCHENAID

Model REFRIGERATOR

Near Shaker Heights, OH 44122

Corina H

Job Details: 01/02/2018

Replaced the control. Brought core back for return. Optest ng. Checked the water line to unit, good. Found the water valve is burnt. Will need a new valve. Called SM to order part. ; ordrng 1 W10897719 (WATER VALVE), schdld next appmnt for 1/16 TUE

We serviced a

KEBS207SSS04 KITCHENAID

Model WALL OVEN

Near Beachwood, OH 44122

Corina H

Job Details: 01/02/2018

CC that the top oven only gets to 240*, bottom oven works. Preheated oven to 350*, waited 25 min temp is bake element is not heating. Pulled unit out checked the bake element 0ohms. Will need a new bake element. Called SM to order part. ; ordrng 1 WPW10207398 (elmnt-bake), schdld next appmnt for 1/12 FR

We serviced a

WGD92HEFW0 WHIRLPOOL

Model DRYER

Near Concord Township, OH 44077

Corina H

Job Details: 01/02/2018

CC that there is a rattle when the dryer is running. Threw towels in the dryer for 15 min. Found the vibration is coming from the frame of the unit. Optest ok. ; Job Cmpltd

We serviced a

MRT118FZEM00 MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44109

Dan

Job Details: 01/02/2018

13:43, Customer complaint that unit is not cooling, fresh food section temperature at 5t degrees, freezer section temperature at 50 degrees, unit is recieving correct power from supply, evaporator fan, condenser fan, and compressor are not running, unit needs new control; ordrng 1 W10869720 (contrl-box), schdld next appmnt for 1/9 TUE

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