Service History 1274 | Freds Appliance

We serviced a

KDTE254ESS1 KITCHENAID

Model DISHWASHER

Near Broadview Heights, OH 44147

Corina B

Job Details: 09/11/2017

CC that the unit does clean the dishes. Ran diag. Ran calibration. Found the dishes are hitting the spray arm, which the arm is not able to move. Raised the top rack to the highest setting and removed the wine brackets. Optest ok. ; Job Cmpltd

We serviced a

WRX988SIBM00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Dan

Job Details: 09/11/2017

Customer complaint that unit is not cooling, Fresh food section temperature at 51 degrees, freezer section temperature at 20 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is in wrong place, defrosted fresh food section evaporator and corrected thermistor placement, op test good ; Job Cmpltd

We serviced a

KBSU487TSS0 KITCHENAID

Model GRILL

Near Avon, OH 44011

Paul H.

Job Details: 09/11/2017

Replaced valve and tested, gas flowing now, customer not home, left part in cabinet for us, no signatures obtained this time.

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 09/11/2017

Found that air flow is restricted in refrigerator comparment. This due to rc defrost issue. Ordering harness, thermistor, and evap fan assm. ; ordrng 1 W11087438 (HARNESS),

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44105

Jeff M

Job Details: 09/11/2017

The had a small amount of frost accumulation by the switch I cleaned frost unit tested good customer also had the humidity control off I turned it on; Job Cmpltd,

We serviced a

WRT518SZFW00 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44125

Jeff M

Job Details: 09/11/2017

The unit was defrosting I found that the heater was not plugged in all the way. Heating circuit tested fine ; Job Cmpltd

We serviced a

WFG505M0BW0 WHIRLPOOL

Model RANGE

Near Broadview Heights, OH 44147

Corina B

Job Details: 09/11/2017

Replaced the parts lists. Preheated oven to 350*. Optest ok. ; Job Cmpltd

We serviced a

KUDS30FXBL5 KITCHENAID

Model DISHWASHER

Near Broadview Heights, OH 44147

Corina B

Job Details: 09/11/2017

CC that the unit is leaking. Found water leaking from the sump and motor at a seal. Will need a sump and motor.; ordrng 1 WPW10780877 (pump&motor), schdld next appmnt for 9/22 FRI

We serviced a

MFX2676FRZ00 MAYTAG

Model REFRIGERATOR

Near Parma, OH 44129

Dan

Job Details: 09/11/2017

Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, heard loud noise coming fromm fresh food section evaporator fan, nothing hitting fan, unit need new fresh food section evaporator fan, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 9/20 WED

We serviced a

WFW7590FW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44102

Dan

Job Details: 09/11/2017

Installed new control and user interface, op test good ; Job Cmpltd,

We serviced a

MER8700DS1 MAYTAG

Model RANGE

Near Parma, OH 44134

Corina B

Job Details: 09/11/2017

Replaced the parts listed. Preheat oven to 350*. Brought core back for return. Optest ok. ; Job Cmpltd

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Corina B

Job Details: 09/11/2017

Replaced the parts listed. Brought core back for return. Found there is no continuity on red/black from the fz and the ff molux plug. Called t/l austin file# 7720024076. Chck voltage from r/black 106volts. Wire broken in the cabinet. Talk to t/l rick. Said there is a broken wire in the cabinet. Whirlpool will be contacting the cust

We serviced a

KSSS42MDX05 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44107

Jeff M

Job Details: 09/11/2017

The unit was not cooling i found the evap fan not spinning. I spun the fan with my finger in the fan started to rotate to full speed sounded very rough as I was trying to spin the fan bearings have failed needs a new fan. Paid in full ; ordrng 1 WP4389155 (FAN)

We serviced a

KDTM354DSS3 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Paul H.

Job Details: 09/11/2017

Broke rack adjusters while taking out top dw rack. Will be ordering rack adjusters for replacement. Unable to reproduce drain issue. Check for drain line issues. Found high points in line. Drained fine, just need to return for adjusters; ordrng 2 WPW10546503 (adjuster)s

We serviced a

JENN-AIR RANGE

Model JDS1450DP1

Near Brecksville, OH 44141

Robert A.

Job Details: 09/11/2017

Cc unit not heating to 120 on proof mode, set proof, watched temp, checked wpl proof is 100 or less, unit working correct, op test ok; Job Cmpltd,

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near Eaton Estates, OH 44044

Paul H.

Job Details: 09/11/2017

Replaced main control board. Plugged in to make sure cooling cycled on. All checks out ok now. ; Job Cmpltd,

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Paul H.

Job Details: 09/11/2017

Replaced control and UI, tested all pads/LEDs, all function correctly, ran diagnostics to prompt calibration, explained to customer; Job Cmpltd,

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44119

Jeff M

Job Details: 09/11/2017

The unit was not drying correctly customers not using rines aid I explain to her why the rines aid is important now also I found the screws holding the dishwasher and gone I had a new screws. I explain to her that the wood is rotten and it's not grabbing into anything so it may not hold.; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Mentor, OH 44060

Jeff M

Job Details: 09/11/2017

The unit was full a water. I press and hold the cancel button the unit drain. I had no saved error codes. But the unit had suds. The customers recently change soaps she has not had a chance to use the new soap yet it is an he and the old soap is a non he. Unit op tested good ; Job Cmpltd

We serviced a

WED6400SW0 WHIRLPOOL

Model DRYER

Near North Royalton, OH 44133

Paul H.

Job Details: 09/11/2017

Tested dryer with full load. Making high pitched grinding. Found tension pulley was cause of noise. We will have to order new tensioner pulley. Cleaned pulley to help with noise until we return. ; ordrng 1 8547174V (pulley-idr), schdld next appmnt for 9/20 WED 8-12, saved tckt [SdLink\29

We serviced a

SAV571EEWW WHIRLPOOL

Model WASHER

Near Mentor, OH 44060

Jeff M

Job Details: 09/11/2017

The wrong hose was ordered. both hose parts are listed as part 11 I ordered the wrong part 11; ordrng 1 WP40053901 (HOSE)

Near Roaming Shores, OH 44085

Benjamin B.

Job Details: 09/11/2017

DFE29JSDISS GE refrigerator not cooling

We serviced a

WHIRLPOOL COOKTOP ELE

Model JED8430ADB

Near Brecksville, OH 44141

Gail V.

Job Details: 09/11/2017

Installed f rt switch, tested unit, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Orange, OH 44122

Robert A.

Job Details: 09/11/2017

Frz 25, ff 44, found ff evap frozen, tested thermistors, ff out of range, cleared evap replaced thermistor, op test okAllow 24hrs for ice; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

We serviced a

MTW6700TQ1 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Dan

Job Details: 09/11/2017

ustomer complaint of ul error code, found bearings worn out, found water leaked into rotor and stator, unit needs new bearings,rotor, motor, and rps sensor, customer does not want repair;

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Willoughby, OH 44094

Corina B

Job Details: 09/11/2017

CC that the unnit is dead. Checked the voltage 120v and at the control. No response to the ui. Will need a new ui and main control.; ordrng 1 W10897411 (UI) and 1 W10904714 (CONTROL), schdld next appmnt for 9/19 TUE

We serviced a

WDF560SAFM0 WHIRLPOOL

Model DISHWASHER

Near North Perry, OH 44081

Corina B

Job Details: 09/11/2017

Replaced the pump and motor. Ran a calibration. Optest ok.; Job Cmpltd

We serviced a

11064872401 KENMORE

Model DRYER

Near Wickliffe, OH 44092

Corina B

Job Details: 09/11/2017

CC that the is not heat. Checked outside vent, good airflow. Checked votlage at term block, good. Ohmed out the heat open. Replaced heater from t/s. Advised cust to have unit vacuumed out for $100. Did not want me too. Took pic. Optest ok. ; used 1 WP3387747XXX (XXXHEATING)

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Brecksville, OH 44141

Dan

Job Details: 09/11/2017

Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, unit is heating, found outside vent clogged and vent crushed, removed lint clog and reshaped vent, good air flow now, unit is operating as designed ; Job Cmpltd

We serviced a

WRS576FIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Dan

Job Details: 09/11/2017

Customer complaint that ice and water taste bad, ice build up on freezer section wall, loud humming noises, compressor and condenser fan are running, evaporator fan is running, heard air damper open, no unusual noises heard, fould small amount of frost on right side wall of freezer section, no air leaks found in door seals or cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Dan

Job Details: 09/11/2017

Installed new hub, found lid not locking, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

KSSC48QTS03 KITCHENAID

Model REFRIGERATOR

Near Grafton, OH 44044

Paul H.

Job Details: 09/10/2017

Found auger motor frozen, cleared and dried, tested, internal damage to motor, ordering; ordrng 1 W10822635 (motor),

We serviced a

KHHC2090SSS-2 KITCHENAID

Model MICROWAVE

Near Grafton, OH 44044

Paul H.

Job Details: 09/10/2017

Microwave has error F9 Q for touch communication error. Will need new touch panel assembly for door.

We serviced a

JFC2089WEP9 JENNAIRE

Model REFRIGERATOR

Near Wellington, OH 44090

Paul H.

Job Details: 09/10/2017

Replaced end cap, tested deli drawer lid, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Mentor, OH 44060

Benjamin B.

Job Details: 09/08/2017

Kitchenaid dishwasher stops mid cycle KUDS30FXSS5

Near Concord Township, OH 44060

Benjamin B.

Job Details: 09/08/2017

KDHE404DSS0 kitchenaid dishwasher not completing cycle

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36FKS00

Near Auburn Township, OH 44023

Robert A.

Job Details: 09/08/2017

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LE3

Near Mantua, OH 44255

Robert A.

Job Details: 09/08/2017

Cc upper i/m not making ice, found fill tube to upper i/m frozen, needs water valve; ordrng 1 242253002 (VALVE), schdld next appmnt for 9/19 TUE !

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Kirtland, OH 44094

Corina B

Job Details: 09/08/2017

Replaced the gasket and the adapter. Optest ok.; Job Cmpltd

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Dan

Job Details: 09/08/2017

Customer complaint of deli drawer is not closing, found drawer mounts pulled out of liner, unable to make drawer seal against cabinet, unit needs new deli drawer door; ordrng 1 13107112SQ (dor-fip ss), schdld next appmnt for 9/19 TUE

We serviced a

JGB760SEF2SS GE

Model RANGE

Near Lorain, OH 44052

Paul H.

Job Details: 09/08/2017

Broil igniter are shorted to their shields, which is touching the chassis and pulling to much current causing gfi to trip, ordering broil igniter; ordrng 1 WB13X25261 (igniter glowbar)

Near Concord Township, OH 44077

Benjamin B.

Job Details: 09/08/2017

Kenmore washer not draining or spinning 110.22902100

We serviced a

KRMF606ESS01 KITCHENAID

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 09/08/2017

Adjusted drawers and level of unit, tightened FC handle, RH RC gasket torn, ordering a replacement, not available, office to research, setting up a follow up; ordrng 1 W10873944 (gasket-fip)

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Seven Hills, OH 44131

Dan

Job Details: 09/08/2017

Installed new start switch, op test good ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 09/08/2017

Checked errors in diagnostics. Found over suds error and basket speed sensor fault. Replaced actuator from truck stock and calibrated. Ran rinse and spin with 6 large towels. Not sensing water level, verified pressure hose good, no debris in the air dome, needs new board; ordrng 1 W11116592 (CNTRL-ELEC), used 1 W10913953 (ACTUATOR) from stock,

We serviced a

KFIS27CXMS5 KITCHENAID

Model REFRIGERATOR

Near Columbia Township, OH 44028

Paul H.

Job Details: 09/08/2017

Checked ice production. Two batches since 8 am. Icemaker is working properly. Valve not needed. Office to refund.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Deerfield Township, OH 44411

Robert A.

Job Details: 09/08/2017

Temps good, found i/m off, put arm down, i/m cycled, dropped ice and filled, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brimfield Township, OH 44240

Robert A.

Job Details: 09/08/2017

Plugged in unit, control power on, ran diagnostics, no codes, ran recal, op test okRtm clerk witnessedOfr 2500001715; Job Cmpltd,

We serviced a

WTW5000DW0 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44149

Paul H.

Job Details: 09/08/2017

Ran diagnostics, f0e2 over sudsing, only error, cleared, ran auto test, auto test was fine. Ran rinse and spin cycle. Cycle went through ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kent, OH 44240

Robert A.

Job Details: 09/08/2017

Ran diognastics, all fans working, test 56 e2, i/m lost possition, needs i/mCust to call wlp; ordrng 1 WPW10764668 (ICEMAKER148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

We serviced a

WRX735SDBM04 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Paul H.

Job Details: 09/08/2017

Had ran continuously for 4 days, not in a cooling cycle when we arrived, other issue very little water flow at dispenser, found kink in line behind unit, lifted excess and taped to back of unit, fliw issue resolved, explained that there isn't much we can do to troubleshoot the constant run issue at this time, since it isn't doing it presently, op test ok.; Job Cmpltd,

We serviced a

KUDC10FXSS3 WHIRLPOOL

Model DISHWASHER

Near Brecksville, OH 44141

Dan

Job Details: 09/08/2017

Customer complaint that upper rack is falling off, upper rack is mounted properly, unit is operating as designed ; Job Cmpltd

We serviced a

MER6772BAC MAYTAG

Model RANGE

Near WARRENSVL HTS, OH 44122

Dan

Job Details: 09/08/2017

Customer complaint that oven caught fore and now is not working, found upper oven broil element broken and fused to element mounts, element is reciving 240vac, unit needs new broil element; ordrng 1 W10201551 (elmnt-brol), schdld next appmnt for 9/20 WED

We serviced a

M8RXEGMAB01 WHIRLPOOL

Model REFRIGERATOR

Near Auburn Township, OH 44023

Corina B

Job Details: 09/08/2017

CC that when it starts there is a humming. Ff 41 fz 3. Found the i/m was turned on and no water is hooked up to the water valve. Optest ok

We serviced a

MDB8979SFZ2 MAYTAG

Model DISHWASHER

Near Bainbridge Township, OH 44023

Corina B

Job Details: 09/08/2017

Replaced the rails and door latch. Advised cust to have unit installed correct. The under the caounter brackets are on the side of the unit not broken off to remove unit easy. Also, the was a screw in the leg of the unit. Optest ok. ; Job Cmpltd

We serviced a

KDFE304DSS0 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, OH 44118

Dan

Job Details: 09/08/2017

Customer complaint that unit is leaking and not completing cycles, found unit filled with water and other various debris(see pic), no buttons on user interface working, control is recieving 120vac, preformed stuck key test, test shows control not working, unit needs new control, control warrantied still from replacement in march; ordrng 1 W10866116 (cntrl-elec) schdld next appmnt for 9/19 TUE

We serviced a

MGC6430BDB MAYTAG

Model COOK TOP

Near Amherst, OH 44001

Paul H.

Job Details: 09/08/2017

Replaced switch and tested by lighting each burner, op test ok

We serviced a

KDTM354DSS4 KITCHENAID

Model DISHWASHER

Near Amherst, OH 44001

Paul H.

Job Details: 09/08/2017

Left track is broken, needs replaced, ordering; ordrng 1 W11048934 (LH TRACK),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Streetsboro, OH 44241

Robert A.

Job Details: 09/08/2017

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ETBL00

Near Streetsboro, OH 44241

Robert A.

Job Details: 09/08/2017

Comp and fans running, no frost on evap, tapped system, in28"vac, added r134a, highside line through pan leaking, talked w/jr and gs parts under warrNeeds shelf frame and supportCust to let us know; ordrng 1 12002041 (EVAP) and 1 W10160407 (COMP) and 1 WP12866903 (TUBE) and 1 WP67003854 (FRAME97.12) and 1 WPW10326469 (SUPPORT17.42), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, job compltd

We serviced a

KSSC42QMS01 WHIRLPOOL

Model REFRIGERATOR

Near Chagrin Falls, OH 44022

Corina B

Job Details: 09/08/2017

Replaced the water valve. Optest ok; Job Cmpltd

We serviced a

KSSO42QTX02 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Dan

Job Details: 09/08/2017

Installed new ice door motor, op test no good, motor is not working, called whirlpool techline spoke with robert unit needs new control board file# 7720012893; ordrng 1 WP2318054 (cntrl-elec), schdld next appmnt for 9/19 TUE

We serviced a

WRF560SEYM04 WHIRLPOOL

Model REFRIGERATOR

Near Mayfield Heights, OH 44124

Dan

Job Details: 09/08/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 2 degrees, can hear frost built up into evaporator fan, Unit needs new evaporator thermistor and evaporator defrosted; ordrng 1 W10902214 (thermistor), schdld next appmnt for 9/18 MON

We serviced a

MDB7749SBM2 WHIRLPOOL

Model DISHWASHER

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/08/2017

CC that the rt side of unit is leaking. Removed front panel and found water leaking. Found the undercounter screw was backing out of the unit. Raised the legs on the unit and leveled it. Optest ok

We serviced a

WDF320PADS2 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/08/2017

CC that it does not finish cycles. Ran diag 7-1-No Heat. Ran calibration. Removed front panel ohmed out the heater, bl/r and bl/w 16.9 ohms. Will need a new control. Called GS to order part. Cust does not want to repair

We serviced a

JIC4430XS00 JENN-AIR

Model COOK TOP

Near Cleveland Heights, OH 44106

Corina B

Job Details: 09/08/2017

CC that the cooktop ticks. When turning the cooktop on it ticks. Will need a module. Called BB to order parts. ; ordrng 1 W10857232 (module), schdld next appmnt for 9/18 MON

We serviced a

G7CE3635XS01 WHIRLPOOL

Model RANGE

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/08/2017

CC that there are 2 knobs are broken and the rt back burner gets warm. 2 knobs are broken and the rt back burner gets warm. Found the inf switch is covered in grease and oil. Will need a new inf switch. Called GS to order part. ; ordrng 1 WPW10312185 (switch-inf 6248) and 2 WPW10316664 (knob 1578)s, schdld next appmnt for 9/18 MON

We serviced a

LFBD2409LW0B FRIGIDAIRE

Model DISHWASHER

Near Cleveland, OH 44104

Dan

Job Details: 09/08/2017

No parts recieved yet; schdld next appmnt for 9/18 MON

We serviced a

KSRG25FVMT00 KITCHENAID

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 09/07/2017

Auger shaft was stuck in bin too deep, auger motor wasn't connected to shaft, broke free from bin, reseated shaft in auger, reseated bin, dispensing ice now, called contact numbers BB, not able to contact, called EB, VM not set up, called AB to explain I couldn't contact BB or EB per his instruction, went to voicemail, moving on to next call; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Cleveland, OH 44135

Brian B

Job Details: 09/07/2017

Replaced control, capacitor and motor. Ran calibration and auto test. Optest ok. Brought back core for return..; Job Cmpltd,

We serviced a

KSDB900ESS0 KITCHENAID

Model RANGE

Near Avon Lake, OH 44012

Paul H.

Job Details: 09/07/2017

, Replaced control and blower and verified continuity from board to hall sensor and blower, preheated to 350F, f8e0 by the time it hit 170F, called Techline, spoke with Kurt, SR# 7720007810, fan motor is running, verified 5VDC P7-1:P7-7, good from board all the way to the hall sensor, verified continuity of black wire from hall sensor back to board, received bad hall sensor, ordering another fan assembly; ordrng 1 W11107275 (BLOWER),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Westlake, OH 44145

Brian B

Job Details: 09/07/2017

Water dispenser and icemaker not working. Checked pressure to machine. Too low. Found saddle valve in basement was not opened all the way. This caused fill tube to freeze up. Advised customer that whirl recommends an inline valve to supply enough pressure to unit. Also, cust has plastic line to unit. Advised customer that this is a flood hazard and should be replaced with copper or braided flexline. Used steamer to clear fill tube. Tested dispenser and i/m. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABW5

Near Sheffield Lake, OH 44054

Brian B

Job Details: 09/07/2017

Found frame of machine is live. 120v between frame and sink. Checked elec line. Ground wire is hot causing frame of machine to be live. Also, machine is on same line as refrigerator. Disconnected elec line. Hooked machine up to test box. Ran test cycle. Machine working properly. Customer will need qualified electrician. Also, replaced one broken friction pad from t/s.; used 1 8268961 ([Alt for WP8268961) from stock, Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRB00

Near Westlake, OH 44145

Brian B

Job Details: 09/07/2017

, Found machine leaning forward causing doors to not close properly.. adjusted feet to level machine. Also, right french door switch not closing. Will need new switch. Replaced from surplus stock. Optest ok. ; used 1 12002646 (SWITCH) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBW01

Near Westlake, OH 44145

Brian B

Job Details: 09/07/2017

Found freezer door did not shut tight, causing frist buildup in freezer. Used steamer to clear frost. Adjusted door. Optest ok. Customer would like to order new turntable and ring for microwave. Office to order parts. No return visit..; ordrng 1 WPW10337247 (TRAY 1286) and 1 WPW10654906 (RING), used 1 SHIPPING (SHIPPING AND HANDLING) JOB COMPLTD

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS01

Near South Russell, OH 44022

Robert A.

Job Details: 09/07/2017

Found food behind/under frz drawer, removed, door sealing, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Broadview Heights, OH 44147

Robert A.

Job Details: 09/07/2017

Cleared ice, replaced harness and evap fan, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brimfield, OH 44240

Robert A.

Job Details: 09/07/2017

Ran diognastics, no codes, watched cycle, good, ran manuel tests, all passes, checked control connections, good, checked under unit,, good, ran drain and spin, unit working as designed, op test ok; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Brimfield Township, OH 44240

Robert A.

Job Details: 09/07/2017

Installed feet, Secured top, op test okOfr 2500001714; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Oakwood Village, OH 44146

Gail V.

Job Details: 09/07/2017

Found auger motor humming, not turning, needs auger motor and couplingCust to cantact wpl; ordrng 1 WPW10169511 (COIPLING13.42) and 1 WPW10317991 (AUGER MOTOR151.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/18 MON !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Robert A.

Job Details: 09/07/2017

Found product in frz causing door not to close and seal, moved product around, removed ice build up, door sealing, op test ok; Job

We serviced a

AMV2307PFS0 AMANA

Model MICROWAVE

Near WARRENSVL HTS, OH 44122

Corina B

Job Details: 09/07/2017

Replaced the main control. Optest ok; Job Cmpltd

We serviced a

CGM2745FQ0 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44107

Dan

Job Details: 09/07/2017

Customer complaint that unit takes too long to dry, customer wanted timing gear changed to 30 minute gear and coin slide increased, installed 30 minute gear and changed coin amount, op test good ; Job Cmpltd

We serviced a

WRT318FZDB02 WHIRLPOOL

Model REFRIGERATOR

Near Maple Heights, OH 44137

Corina B

Job Details: 09/07/2017

CC that the ff is not cooling. Fz -5.9 ff 13. Removed evap cover. Good frost pattern. Siliconed the fz frame and liner. Optest ok.; Job Cmpltd

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Dan

Job Details: 09/07/2017

Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd

We serviced a

CAE2745FQ0 WHIRLPOOL

Model WASHER

Near Berea, OH 44017

Dan

Job Details: 09/07/2017

Customer complaint that water is leaking into basket and unit starts without puttting coins in, found cold water valve leaking into basket, ran diagnostics found f5e1(lid switch fault) error code, lid locks and unlocks, ran recalibration cycle, unit completed recalibration cycle, cold water valve stopped leaking, unit would not start without coins, unit is operating as designed ; Job Cmpltd

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near Highland Heights, OH 44143

Corina B

Job Details: 09/07/2017

Replaced parts liste. Brought core back for return. Optest ok. ; Job Cmpltd

We serviced a

WRF736SDAM14 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby Hills, OH 44092

Corina B

Job Details: 09/07/2017

Replaced the controls and the mullion rail. Brought back the core for return. have the dispenser control for return did not use. Advised cust to replace the plastic water line with the copper line. Optest ok. ; Job Cmpltd

We serviced a

MVWC555DW0 MAYTAG

Model WASHER

Near Middleburg Heights, OH 44130

Dan

Job Details: 09/07/2017

Installed new hub, op test good ; Job Cmpltd

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 09/07/2017

Took temps, 4F in FC, 64F in RC, unit has a defrost issue in RC, fits pointer W11033419, per pointer if RC doors are sealing needs evap cover and HV board, customer stated she had to throw out $200 worth of food.; ordrng 1 W10889841 (EVAPORATOR COVER) and 1 W11169503 (BOARD),

We serviced a

KUDE70FXPA3 KITCHENAID

Model DISHWASHER

Near Independence, OH 44131

Dan

Job Details: 09/07/2017

Installed user interface and rack wheels, op test good ; Job Cmpltd

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 09/07/2017

Same as before, no flow at dispenser, removed and reseated filter, proper flow at dispenser, suggest replacing filter, gave customer part number, customer not present, no signatures obtained.; Job Cmpltd,

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Cleveland, OH 44105

Dan

Job Details: 09/07/2017

Customer complaint that unit is not heating, confirmed, found heating element open, installed new heating element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd

We serviced a

KBLS36MHX01 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 09/07/2017

Replaced defrost timer and bi-metal, soaked bi-metal in ice while changing timer, put unit into defrost, heaters began to heat, op test ok.;

We serviced a

GTS22WCPBRCC GE

Model REFRIGERATOR

Near North Olmsted, OH 44070

Paul H.

Job Details: 09/07/2017

Fan is shifting in the housing, causing fan to rub on it, ordering housing and weather stripping; ordrng 1 WR02X11573 (foam strip se adh 7.35) and 1 WR14X10123 (foam strip se adh. 5.35) and 1 WR17X11511 (fan evap housing),

We serviced a

GTS22WCPBRCC GE

Model REFRIGERATOR

Near North Olmsted, OH 44070

Paul H.

Job Details: 09/07/2017

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Elyria, OH 44035

Paul H.

Job Details: 09/07/2017

Unit has vibration/rattle, checked for culprit, support rollers are wearing at an angle on one side, drum appears to be channeled too deeply, ordering drum, also ordering support rollers and shafts to be sure; ordrng 1 349241T (support,roller) and 1 W10899578 (DRUM ASSEMBLY) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)

We serviced a

MEDB400VQ0 MAYTAG

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 09/07/2017

Installed element. Ran timed dry on air dry. No heat. Ran on high. Unit heated and cycled. Op test ok.

We serviced a

WDF320PADS2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 09/07/2017

Installed sump assy. Op test ok. Found upper rack stop on rh side missing. Needs stop replaced. Cust will install. We do not need to return. ; ordrng 1 WPW10082861 (STOP),

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Valley View, OH 44125

Chad P.

Job Details: 09/07/2017

Found unit frosting all around in freezer section again. Air intake blocked. Steamed out air intakes. It appears kit tech received was not complete. Does not recall installing new foam or silicone. Kit will need to be reordered and unit defrosted. All instructions in kit must be followed. If kit is incomplete instructions are online. ; ordrng 1 W10916494 (AIR TOWER KIT),

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