We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Rocky River, OH 44116
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not dispensing water, disconnected waterline at bottom of freezer section door, water is dispensed here, water line in freezer section door is clogged, unable to clear waterline, waterline in door cannot be replaced without replacing entire door, unit needs new freezer section door(blk), customer does not want repair, ordrng 1 WR78X11708 (door 25'fz bk635.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Cleveland, OH 44111
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not draining, found filter basket clogged with pet hair, removed pet hair, unit drains, op test good ,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
Dan H
Job Details: 04/03/2017
Installed new temperature switch and coin slide, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model WED7000DW1
Near Parma Heights, OH 44130
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not heating, started timed dry cycle, unit did not heat, found unit missing 120vac from power supply, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXSQ01
Near Geneva, OH 44041
Arthur V
Job Details: 04/03/2017
Replaced evap fan motor. Cleared ice from air ways. Op test good , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/03/2017
Found drain pump seized up. Replaced with truck stock part Op test good , used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/03/2017
Found gasket damaged (corner ripped )and i need additional shelving parts i did mot order the first time Reschedule at customer request friday only good day, ordrng 1 WR14X10370 (GASKET) and 1 WR72X10425 (slide holder fz rh) and 1 WR72X10426 (slide holder fz lh), schdld next appmnt for 4/7 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Arthur V
Job Details: 04/03/2017
Replaced control. Op test good. Receptacle not fixed. Advised not to use until power is repaired. After testing left unplugged. , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Madison, OH 44057
Eric M.
Job Details: 04/03/2017
Replaced motor, clip, seal, and shaft, optest good., Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Madison Township, OH 44057
Eric M.
Job Details: 04/03/2017
Comp not completing cycle, clothes wet at end of cycle, has to put in drain/spin. Init fault code display: F1e1 (main control fault); F7e6 (motor fault); F8e1 (no/long fill), cleared, calibrated, ran auto test, passed, but will not go back into a cycle, needs acu replaced. Not available until 4/6., ordrng 1 W10913308 (ACU), schdld next appmnt for 4/6 THU 2-5,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1831QF1
Near Brooklyn, OH 44144
Dan H
Job Details: 03/31/2017
Customer complaint that unit is leaking from top of fresh food section, found water leaking passed seal for air diffuser, applied permagum sealer to air diffuser seal since air diffuser and seal were replaced in decemeber, unit not leaking now, op test good , used 1 WP505587 (PERMAGUM SEALER) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Cleveland, OH 44135
Dan H
Job Details: 03/31/2017
Customer complaint is not starting, customer started normal wash cycle, lid locked and unlocked, unit began filling, unit advanced to wash cycle, ran diagnostics found f5e2(lid lock fault) and f0e5(off balance load detected), ran manual test cycle, lid lock is working, unit spins, agitates and drains, fill valves open and close, unable to duplicate the problem, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , , Job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Conneaut, OH 44030
Arthur V
Job Details: 03/31/2017
Put unit into diagnostics. Went to test 15. Test shows ice bin full or not present. Ice bin is present ----needs optics----- est= 89.95 sc-----98.00 labor---347.04 parts---- total est= 571.10. Parts needed are 1-w10870822. And 1-w10898445- cust does not want replaced , job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM01
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/31/2017
Replaced both doors and nameplate. Op test good , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Eric M.
Job Details: 03/31/2017
Replaced erc, tested broil, working, tested both timers, cust said they are still not loud enough for her, unfortunately, there is no way to change the volume of the tones, it is set by the manufacturer., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Ran diagnostics, shifter fault, Found bearing in gearcase loud, needs gearcase, shifter and cam Please quote and bill out Talked w/gs, ordrng 1 W10721967 (cam36.70) and 1 W10771759 (GEAR CASE249.86) and 1 WPW10006355 (SHIFTER57.13), schdld next appmnt for 4/7 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Found hinges broken, ran diagnostic cycle good, needs hinges, ordrng 1 WPW10358931 (HINGE L) and 1 WPW10358932 (HINGE R), schdld next appmnt for 4/7 FRI !,
We serviced a
MHW6000XR0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 03/31/2017
Ran diagnostics, f6e1 communication error ccu to mcu, cleared and tried auto test, no go, door switch is functioning fine, continuity good from both MCU and CCU (MI3 & MS2), messaged GS, ordering MCU and CCU, ordrng 1 W10427972 (cntrl-elec) and 1 WPW10374126 (cntrl-elec),
We serviced a
MSF25D2EAW00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/31/2017
Found water line to ice maker cracked, needs replaced, ordrng 1 W10823511 (tube-water),
We serviced a
MDBH989AWS3 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/31/2017
Some pads on UI non responsive, checked ribbon cable and connections, firm connection, needs UI, ordrng 1 W10811157 (panel-cntl),
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/31/2017
Found connector on interface fell off. Unable to reinstall. Needs interface replaced. , ordrng 1 W10891912 (CONSOLE),
We serviced a
MHW3505FW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/31/2017
Found unit stored fault for pressure switch out of range. Cleared fault and unlocked door. Ran service mode. Unit will drain and 5vdc present at switch. Needs pressure switch replaced. , ordrng 1 WPW10448876 (PRESSURE SWITCH. ),
We serviced a
KBFS25EWMS10 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 03/31/2017
Found damper in the ff section staying in the closed position. Cycled power. Damper unable to determine position. Needs damper replaced. , ordrng 1 WPW10594329 (DAMPER)
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/31/2017
Found oven seal not installed correctly resulting in it laying inside the oven and burning. Needs seel replaced. Also, unit did not come with use and care kit. Needs seal and care kit. Cust requests around ten thirty for install appt if possible please. , ordrng 1 31605 (cleaner) and 1 WPW10658354 (DOOR SEAL),
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 03/31/2017
Customer stated that i/m started working, but auger is not working. Found auger motor encased in ice. Water got down into auger motor housing. Auger motor was replaced on 9/1/16. Advised customer that she would need another auger motor. Part is still under warr, but labor would be 92.00. Also, some pads on UI not working.Customer has decided not to fix auger again. Also, does not want to have fill tube fitting installed.. Will bring back part for return. Customer to call cons assist to see if they will pay for repairs. Office to refund all but sc. ,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW0
Near Cleveland, OH 44111
Dan H
Job Details: 03/31/2017
Customer complaint that outer oven glass gets hot to the touch, explained to customer that this is normal for this model of range, unit is operating as designed , Job Cmpltd,
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 03/31/2017
Cust showed pop, sent pic. Found i/m leaking water out of bottom when filling. Also, latch on ice box assemblyis broken off. This is causing container to not seat and to melt ice in container. Called whirl TL, leon, file # 7718686488.. he said this cannot be repaired as latch is part of liner. Office to call trade partners and give file #.. they will contact customer.,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 03/31/2017
Installed new main control, op test good , Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6303MFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/31/2017
Cust main complaint is surface of cooktop is too hot after being on for awhile and her granddaughter burned herself by touching it while she was cooking a roast--- called techline talked to Rich. File number 7718696783 there is no guidelines for how hot a cooktop can get when oven is in use. According to techline there is NO way to measure surface temps accurately. There ate too many variables. Unit working as designed , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Painesville, OH 44077
Eric M.
Job Details: 03/31/2017
Replaced slider and clutch assys, calibrated, ran auto test, sound still there, when washer is tipped back and in agitate, the sound appears to be coming fm the rotor when agitating. Spoke to gs, he said it is more than likely the gearcase, told cust that $71.51 would be taken off cost of gearcase, cust decline further repair, cust to be refunded for the cost of the pats + s&h. Pls expedite refund check to customer.,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/31/2017
Found hinges broken, ran diagnostic cycle good, needs hinges, ordrng 1 WPW10358931 (HINGE L) and 1 WPW10358932 (HINGE R), schdld next appmnt for 4/7 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Aurora, OH 44202
Robert A.
Job Details: 03/31/2017
Found disp broken, replaced, op test ok, used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WMH76719CZ1 WHIRLPOOL
Model MICROWAVE
Near Wellington, OH 44090
Paul H.
Job Details: 03/31/2017
Replaced magnetron, heated a cup of water, heated, op test ok., Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/31/2017
Put system in test 4 to drive three way valve to home, evacuated system, replaced filter and RC evaporator, did pressure test, no restrictions, pulled system to 30" vacuum for 15 minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system, op test ok., used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
GU2300XTVS0 WHIRLPOOL
Model DISHWASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 03/31/2017
Replaced heater, ran field test to verify heater operation, ,
We serviced a
MMV5208WQ1 MAYTAG
Model MICRO OVEN
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 03/31/2017
Checked HV transformer, diode, and cap, all check good, had mag in truck that was ordered for another job but not used, replaced, tested, heated quietly, op test ok, listing part in t/s to price., used 1 W10222507 (MAGNETRON) from stock, Job Cmpltd,
We serviced a
KEBS208DSS10 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Jeff M
Job Details: 03/31/2017
Customer use the self-cleaning on the oven and blew the in-line safety fuse in the TOD fuse in the rear bottom oven does work, ordrng 1 WP4456654 (IN LINE FUSE) and 1 WP9759242 (TOD)
We serviced a
KEBS277SBL00 WHIRLPOOL
Model WALL OVEN
Near University Heights, OH 44118
Jeff M
Job Details: 03/31/2017
Heating elements tested good control is sending power temperatures are very in accurate needs a new control and temp sensors, ordrng 1 WPW10119142 (CONTROL) and 2 WPW10131825 (SENSOR)s,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 03/31/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 03/31/2017
Installed new parts unit failed. I found the magnet located inside the lid was not in its proper location as I pushed down on the lid very hardly I was able to get the unit to work so I pride the magnet back in place wedged it with some paper so the customer can use the washer meantime it needs a new lid
We serviced a
MVWB765FW MAYTAG
Model WASHER
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 03/31/2017
The rotor was starting to melt the floor pan that I was sitting on no damage was done to the rotor floor pan needs to be replaced. I recommended the customer just to remove the floor pan it is in the basement so it's not needed. I also explained to him if he does put another floor pan underneath the washer he needs to raise up the washer using the adjuster feet on all four corners of the unit. Unit tested good, Job Cmpltd
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 03/31/2017
We serviced a
NED4655EW1 AMANA
Model DRYER
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 03/31/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
ED5HHAXVB01 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/31/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 03/31/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
WGD92HEFC0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 03/31/2017
Found venting slightly deformed in the back. Corrected. Air flow outside checks good. Unable to duplicate check vent light coming on. Cust to use as normal. Op test ok. , Job Cmpltd,
We serviced a
JGD8130ADD JENNAIRE
Model COOK TOP
Near North Royalton, OH 44133
Chad P.
Job Details: 03/31/2017
Installed ignitor. Op test ok. , Job Cmpltd,
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/31/2017
Found small cubes and water slow again. Replaced filter. Op test ok. Advised all water is different and filter may need to be changed sooner then 6 months. , Job Cmpltd,
We serviced a
ED5LTAXVL00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 03/31/2017
Installed ice maker. Op test ok. , Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 03/31/2017
Replaced panel. Ran calibration and auto test. Optest ok., Job Cmpltd,
We serviced a
MHWE200XW00 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Brian B
Job Details: 03/31/2017
CC that machine is giving an error code lf. Ran diag fault codes LF NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. checked the pressure hose, clear. Ran diag cold water valve getting 120v, no water. Water pressure is good. Will need new water valve. Will give est. cust does not repair.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 03/31/2017
CC that the unit is leaking. Pulled unit out, no water lines are hooked up to the unit. Looked at the drain pan, no cracks. No leaks from ff or fz. Advised cust. To put a braided flex line on fridge if they are going to hook water up to the unit. There is a copper line that is not hooked up, that is crimped and broken. Sent pic of buckled floor, could of been caused by old unit. Customer stated that this unit was never hooked up to water. Missing a pantry and a crispier drawer., Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Alice M.
Job Details: 03/31/2017
CC that the unit is leaking. Pulled unit out, no water lines are hooked up to the unit. Looked at the drain pan, no cracks. No leaks from ff or fz. Advised cust. To put a braided flex line on fridge if they are going to hook water up to the unit. There is a copper line that is not hooked up, that is crimped and broken. Sent pic of buckled floor, could of been caused by old unit. Customer stated that this unit was never hooked up to water. Missing a pantry and a crispier drawer., Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/31/2017
Replaced mag tube and diode. Op test good. , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/31/2017
Cust states burrs on impeller cap causing holes in her clothing. Please order to be installed with back ordered console , ordrng 1 WPW10384795 (cap), schdld next appmnt for 4/5 WED !,
We serviced a
GE DRYER
Model GTDP180ED0WW
Near Perry Township, OH 44081
Eric M.
Job Details: 03/31/2017
Comp timer not working properly. Found knob cracked, needs knob replaced. Ship direct to cust, cust can install. Advised cust to call on monday to let ipus know that part arrived and she got it installed ok., ordrng 1 WE01X20374 (KNOB - TIMER 3342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Bedford, OH 44146
Robert A.
Job Details: 03/31/2017
Unit was never used, when installed cust was told not to use it, found lower spray arm damaged,, unit appears to be in working order, ordrng 1 WPW10491331 (SPRAY ARM), schdld next appmnt for 4/5 WED !,
We serviced a
WHIRLPOOL WASHER
Model MHW7100DW0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/31/2017
Ran diagnostics, no codes, ran test cycle, can hear a rattling sound, found a comb between basket and tub, removed, ran again, leveled, op test ok, , Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Alice M.
Job Details: 03/31/2017
CC that the unit keeps giving a fault code f6e3. Ran diag faults codes f6e3 Communication Error: ACU Cannot Hear UI F0e5 Off Balance Load and f0e3 Overload. Cleared codes. Checked for 120v and 5vdc on main control, voltage is present. Removed UI harness 5vdc on pins 1 and 3. Reconnected ran encoder and key test passed. Ran calibrationnd service test mode, machine is working correctly. Optest ok. If issue returns, office to pre-id UI panel. , Job Cmpltd, saved tckt [SdLink\289595a.png], O-emld tckt [SdLink
We serviced a
MDB8969SDM3 MAYTAG
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 03/31/2017
Replaced parts listed. Ran cycle test, opest ok. , Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Brian B
Job Details: 03/31/2017
CC that the oven lights flashes when cooking. Reset main power to oven. Ran diag no codes. Checked all Relay Activation, everything is working correct.
We serviced a
whirlpool washer
Model WFW8400TW02
Near Lakewood, OH 44107
Brian B
Job Details: 03/31/2017
CC of loud noise during spin.. ran test cycle. Rear main bearings have failed. Will give est. customer dies not want to repair machine. Do not order parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LTAXVL01
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 03/31/2017
Installed new ice maker, op test no good, found ice level sensors not reading ice level, unit needs new ice level sensors, installed new ice level sensors, no charge for parts per gs , used 1 W10757851 (CORE**CNTRL-ELEC OPTICS) from stock, Job Cmpltd,
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Parma, OH 44129
Dan H
Job Details: 03/31/2017
Customer complaint that unit is making noise and went off balance, found tub ring damaged, found top of basket damaged, found hub nut had come loose causing basket to wobble during spin cycle, tightened hub nut, ran drain and spin cycle, op test good, unit need new tub ring and basket, ordrng 1 WH45X10112 (basket hub & ring) and 1 WH45X10134 (cover tub asm), schdld next appmnt for 4/5 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/31/2017
Unit getting a f8e1 error Long fill no fill. Also very loud in spin. Unit needs drain pump (very loud grinding when running)---gearcase ( bad spin bearing ). Inner basket and water valve assy. Also extra time. , ordrng 1 W10521298 (basket) and 1 W10806333 (gearcase) and 1 WPW10276397 (pump-water) and 1 WPW10601448 (housing), schdld next appmnt for 4/6 THU !
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chardon, OH 44024
Robert A.
Job Details: 03/31/2017
Complaint, adds water after unit is done, ran spin cycle on different modes, several times, unable to duplicate, op test ok, , Job Cmpltd,
We serviced a
AMANA DRYER
Model NGD4655EW1
Near North Royalton, OH 44133
Dan H
Job Details: 03/30/2017
Installed new door handle, op test good , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRWH0
Near Parma, OH 44130
Dan H
Job Details: 03/30/2017
Customer complaint that door is falling open, found door links broken, unit need new door link kit, installed new link kit, op test good ,
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 03/30/2017
Customer complaint that oven is not lighting and oven control not working properly, started bake for 350 degrees, ignitor glowed, burner did not light, found rust hole on burner right behind igniter, unit needs new igniter and burner, found oven contro
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Parma Heights, OH 44130
Dan H
Job Details: 03/30/2017
Customer complaint that unit is not advancing passed wash cycle,started service test cycle, unit filled and began wash cycle, incoming water temperature at 87 degrees, found unit leaking passed door and tub seal, unit drained, unit filled, rinsed, and drained again, heater turned on, unit completed test cycle, all components are working, unable to duplicate the problem, unit needs tub gasket and bottom door gasket, ordrng 1 154827601 (gasket) and 1 809006501 (gasket), , schdld next appmnt for 4/7 FRI !,
We serviced a
GE DRYER
Model GFDR270EH0WW
Near Brooklyn, OH 44144
Dan H
Job Details: 03/30/2017
Customer complaint of high pitched squeal, confirmed, found main control and harness burned(see pic), found squealing noise coming from rollers, unit needs new main control, harness, and rollers, customer does not want repair at this time, ordrng 4 WE01X10384 (wheel roller12.37)s and 1 WE04X24754 (CNTRL 198.74) and 1 WE08X10089 (harness main elec85.67),
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near North Madison, OH 44057
Eric M.
Job Details: 03/30/2017
Comp goes off balance in spin, can only ise medium spin speed. Init svc test iaw tech sheet: F20 (NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED); F21 (LONG DRAIN), ran auto test, no abnormalities. Started a rinse/spin cycle with 8 towels in basket, set to high speed spin, did not go off balance and did not display any fault codes, unable to duplicate the customer's complaint. Washer appears to be operating just as it was designed to operate by the manufacturer.,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Warrensville Heights, OH 44122
Gail V.
Job Details: 03/30/2017
Found ice bin 1/2 full, i/m has water in it, just cycled, good water flow through disp, cust to watch, op test ok, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/30/2017
Found unit receiving 120vac, needs 220vac, need an electrician to correct power, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Bedford, OH 44146
Robert A.
Job Details: 03/30/2017
Found bottom oven panel out of place, snapped into place, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model RANGE
Near Painesville, OH 44077
Arthur V
Job Details: 03/30/2017
Replaced burner caps and adjusted all 5 burners. Op test good,job comptd
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW1
Near Concord Township, OH 44077
Gail V.
Job Details: 03/30/2017
Cust complaint sometimes no heat. Excessive dry times. Found unit gas coils starting but not continuing to light Replaced gas coils. Op test good. Heat good. Air flow good. , used 1 279834 (COIL) from stock, , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW0
Near Concord Township, OH 44077
Eric M.
Job Details: 03/30/2017
Comp console loose. Found handle broken, retaining tabs on control board, broken, control board just hangs inside, and retaining tab for handle on console broken, needs board, handle, and console replaced., ordrng 1 W10486463 (CONTROL BOARD) and 1 W10811166 (CONSOLE) and 1 WPW10401479 (HANDLE), schdld next appmnt for 4/4 TUE 2-5,
We serviced a
GE DISHWASHER
Model GSD6660G10SS
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp that water was leaking on floor in front of unit and into the basement. Put unit into svc test iaw tech sheet, filled unit, no leaking fm underneath, ran main wash pump, no leaking observed, ran drain pump, no leaking observed. The one thing noticed is a slow drain, there is a lg amount of debris in the drain area of the sump, and on the screen, found tooth picks, broken glass, and grease, removed all of it, seems to be draining now, no leaking fm the unit was ev was ever observed. Recommended cust purchase a dishwasher cleaner to run thru the unit, and periodically run white vinegar thru to help keep clean, and remove broken glass immediately, and do not put foreign objects in unit that are not intended for a dishwasher., , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Euclid, OH 44123
Eric M.
Job Details: 03/30/2017
Did not go to home. Spoke to gs, ordering a new reservoir, called cust to let them know. Cust said that the 1st glass of water tastes funny and has a musty odor, she has not changed the water filter and was told by wp that she does not need to change the water filter. Set her up for next tuesday 4/4. If after the reservoir is replaced, and there is still a funny taste or musty odor, then it is not the unit but her household water supply and she will need to have that checked., ordrng 1 W10801011 (RESERVOIR), schdld next appmnt for 4/4
We serviced a
WHIRLPOOL MICROWAVE
Model JMC7000ADB
Near Solon, OH 44139
Robert A.
Job Details: 03/30/2017
ser on tag, found unit counting down, but not running, no power from c/b to transformer, tested door switches, good, needs control bd, ordrng 1 56001202 (CONTROL BD101.25 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/30/2017
Ran diagnostics, pressure failure, cleared pressure hose, found drain hose too far in stack, sitting in water, corrected, ran recall, ng, needs control, ordrng 1 W10915785 (CONTROL), schdld next appmnt for 4/4 TUE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFW
Near Rootstown Township, OH 44240
Robert A.
Job Details: 03/30/2017
Found no power to unit, pushed plug into outlet, unit powered up, ran unit, washed and drained, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Euclid, OH 44123
Arthur V
Job Details: 03/30/2017
Found 120v to bd. No light no response. Needs control---took pic of pop ---, ordrng 1 W10916229 (CONTROL), schdld next appmnt for 4/4 TUE !,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 03/30/2017
Found unit needs a water valve. Hot water flowing properly cold water just a trickle. , ordrng 1 285805 (water valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE 2-5, O-emld tckt [SdLink\289411a.png], O-emld
We serviced a
FRIGIDAIR WASHER
Model FCCW3000FS4
Near Cleveland, OH 44113
Eric M.
Job Details: 03/30/2017
Comp tub banging around. Found rh suspension spring broken,recommended replacing both springs. Quoted $138 labor. Ship parts to: 3206 Woodbine Ave 44113., ordrng 2 134144700 (SPRING - SUSPENSION 2667)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE ! [**], saved tckt [SdLink
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Aurora, OH 44202
Robert A.
Job Details: 03/30/2017
Found comp not running, checked power to inverter, good, ran comp with test strip, good, needs inverter, ordrng 1 WR49X10283 (inverter kit176.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $434.13 CC Ref # 675395332, schdld next appmnt for 4/4 TUE !,
We serviced a
KENMORE WASHER
Model 110.28803890
Near Perry Township, OH 44081
Arthur V
Job Details: 03/30/2017
Found unit needs a water valve. Hot water flowing properly cold water just a trickle. , ordrng 1 285805 (water valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/4 TUE 2-5,
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near North Madison, OH 44057
Arthur V
Job Details: 03/30/2017
Called techline talked to steve File number.7718686660. Steve advised me to install new seal instead of replacing drum. He believes that maybe felt is not being properly glued in place. I was told to order seal and adhesive and instalI along with rear drum rollers. GS DID NOT GO TO HOME CALLED CUST , ordrng 1 W10664120 (seal) and 2 WPW10314173 (support)s and 1 WPY055980 (hi-temp ad), schdld next appmnt for 4/4 TUE 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/30/2017
Found wash motor faulty. Needs motor sump assy. Advised cust drain hose needs raised ( install incorrect ) see pics , ordrng 1 W10847562 (pump&motor), schdld next appmnt for 4/5 WED !,
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8345ADB22
Near Cleveland, OH 44106
Eric M.
Job Details: 03/30/2017
Comp that the rr burner will not ignite or spark, the rest of the burners work fine. Plugged into properly polarized receptacle. Swapped lh and rh modules, rr and rf work, lf works, lr not. Found igniting to burner tube, adjusted the connector, optest good., Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDC300BW0
Near Cleveland, OH 44108
Eric M.
Job Details: 03/30/2017
Comp takes too long to dry clothes. Plastic and foil vents attached (see pics), advised cust of clogging and fire hazard associated with these types of vents and recommended replacing them with a semi-rigid or sold metal vent. Cust had load drying upon arrival, good heat on clothes. The vent is thoroughly clogged, cust needs to replace the vent. This is not an issue with the dryer, the dryer is operating just as it was designed to operate, the poor venting and improper vent hoses are the issue. Gave cust number to dryer vent wizard., Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Eric M.
Job Details: 03/30/2017
Comp that the surface bulb burned out, she replaced it, not it will not turn on. Found triac 7104 on control no longer sending pwr to socket, and the socket is black fm being left on all of the time. Needs socket and control board replaced. Control board not showing available., ordrng 1 W10892389 (CONTROL BOARD) and 1 WPW10210878 (HOLDER - HOOD LAMP), schdld next appmnt for 4/6 THU !
We serviced a
HOTPOINT WASHER
Model HTWP1400F2WW
Near Cleveland, OH 44120
Jeff M
Job Details: 03/30/2017
The belt fell off the washer pulley I can visually see the tub seal leaking water needs a new mode shifter belt split ring and nut, ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH02X10265 (ring split.) and 1 WH2X1193 (NUT) and 1 WH38X10019 (shaft and tube asm)
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Jeff M
Job Details: 03/30/2017
There's a lot of smoke damage inside the oven most likely a bake element unfortunately I'm not sure how to get to the bake element or where the wires are the schematic shows the bake ele comes out the front but it looks like there are bake prongs in the rear when you take the back off and the mid prongs r open I spoke with Greg a senior tech is to return to read diagnosed the machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYY03
Near Shaker Heights, OH 44122
Jeff M
Job Details: 03/30/2017
Icemakers not working manually works needs a new icemaker cannot locate the icemaker in my truck needs to be ordered, ordrng 1 WPW10251076 (ICE MAKE), used 1 WPW10251076 (ICE MAKER ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near Solon, OH 44139
Jeff M
Job Details: 03/30/2017
Filter will not come out of the housing needs a new filter housing. Customer will call with the return appointment, ordrng 1 W10862460 (FILTER HOUSING )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Cleveland, OH 44109
Chad P.
Job Details: 03/30/2017
Found heater kit was never installed. Also following service pointer for new control. Needs heater kit and control kit installed. Cp only to make sure all parts are infact installed. , ordrng 1 W10619962 (heater KIT) and 1 W10861900 (CONTROL KIT),
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS4
Near Strongsville, OH 44149
Chad P.
Job Details: 03/30/2017
Found unit doa. Found interlocks failing and fuse on filter board open. Needs harness assy and fuse replaced. T.s. Previously used. , ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire),
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/30/2017
Installed new part unit op tested good , Job Cmpltd