Service History 1275 | Freds Appliance

We serviced a

AGR6303MFW0 AMANA

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 08/02/2017

Unit would ignite bake but not broil, checked resistance at DSI, both valve solenoids read 220ohms, good, was not activating broil valve, spark good, DSI needs replaced; ordrng 1 WPW10511278 (module-spk)

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Grafton, OH 44044

Paul H.

Job Details: 08/02/2017

Upon arrival, rc had heavy condensation, further investigating, found mullion not lining with guide correctly, wear on mullion and pivot block present, needs replaced; ordrng 1 W10806457 (rail-mulln) and 1 WPW10344432 (block-piv)

We serviced a

FFFH20F2QWD FRIGIDARE

Model refrigerator

Near North Ridgeville, OH 44039

Paul H.

Job Details: 08/02/2017

Replaced defrost timer and cold control, unit cycled on and began cooling, op test ok.; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model PSH25MGWCBV

Near Beachwood, OH 44122

Robert A.

Job Details: 08/02/2017

Installed parts, found evap drain clogged, cleared, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Chesterland, OH 44026

Robert A.

Job Details: 08/02/2017

Found unit taken apart, inspected unit, hub stripped, shaft corroded and damaged, needs hub and gearcase; ordrng 1 W10528947 (HUB) and 1 W11035751 (GEARCASE), schdld next appmnt for 8/9 WED ! [**],

We serviced a

KRFC302ESS00 WHIRLPOOL

Model REFRIGERATOR

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/02/2017

Replaced the million rail. Optest ok.; Job Cmpltd

We serviced a

WEG745H0FH0 WHIRLPOOL

Model RANGE

Near North Olmsted, OH 44070

Paul H.

Job Details: 08/02/2017

Preheated oven to 350F, gave extra ten minutes for cavity to equalize, checked temp, ; Job Cmpltd,

We serviced a

MVWC565FW MAYTAG

Model WASHER

Near North Madison, OH 44057

Alice M.

Job Details: 08/02/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Auburn Township, OH 44023

Tim G.

Job Details: 08/02/2017

Installed new pump and tested, op test good pump running. Tested normal cycle to check for leaks, op test good no leaks; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

MTX14CYBBRWW GE

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 08/02/2017

Customer is having an issue with machine overfilling I found that the water valve is not ceiling correctly allowing water to pass through to the icemaker. The icemaker was originally needed from what the customer explains the unit was producing no ice whatsoever. The unit just need an additional water valve to fix the issue; ordrng 1 WR57X10033 (water valve)

We serviced a

KFIS29BBBL00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, OH 44132

Corina B

Job Details: 08/02/2017

CC that the unit does not stay cool. Ff 40 fz 32 checked amp draw on compressor .49 amp. The ff evap is aluminum and does not have the coating over it. Found Technical Service Pointer #: W10666205C Special Project S71233. To replace the ff evap. Compressor is noisy when its running. Called GS to order the ff evap, filter and compressor. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (EVAPORATOR) and 1 WPW10143759 (drier-uv), schdld next appmnt for 8/9 WED

We serviced a

KFXS25RYWH2 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Chad P.

Job Details: 08/02/2017

Replaced seals. I.m. Thermostat open. Replaced ice maker. Op test ok

We serviced a

WEG745H0FS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44108

Dan H

Job Details: 08/02/2017

Customer complaint that the oven is not lighting, started bake for 350 degrees, burner lit, ignitor kept arcing and burner shut off, started broil on hi, broil element lit and stayed on, installed extra ground to venturi tab, no change, unit needs new dsi board; ordrng 1 W10860916 (DSI BOARD), schdld next appmnt for 8/9 WED

We serviced a

TGS326RD0 WHIRLPOOL

Model RANGE

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/02/2017

Customer complaint the left front burner is not lighting, found ignitor arcing out of crack on side of ignitor, burner head screws snapped inside burner base, unit needs new ignitor, burner base, and mounting screws; ordrng 1 WP3368921 (SCREW) and 1 WP8273700 (BRNR BASE) and 1 WP8523793 (IGNITOR), schdld next appmnt for 8/9 WED

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Parkman Township, OH 44062

Tim G.

Job Details: 08/02/2017

Complaint that the unit is still stopping mid cycle and blinking like its loosing power. Found unit in standby mode and entered diagnostics. Found a 8-1 slow drain and a 6-4 open float switch. Let unit continue to run the self test cycle and found that the unit filled for about 2 seconds and then exited out of diagnostics as if it were done. Tried pulling power to reset and found the same result. Checked the float and the drain pump and found both good. Unit will not run through a diagnostics. Communication between the control and the UI appears to be the failure. Ordering both UI and main control. Unit os on its own dedicated circuit with a properly Polarized brand outlet. Both parts covered 2nd-5th.; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537418 (panel-cntl), schdld next appmnt for 8/9 WEd

We serviced a

WHIRLPOOL WASHER

Model WET4024EW0

Near Cleveland, OH 44113

Brian B

Job Details: 08/02/2017

Pulled gearcase and replaced c clip that was left off. Replaced motor. Ran a spin cycle. Motor overheated and popped overload in 3 sec. removed pump. Ran motor. Same thing. Removed motor from machine but plugged in harness. Motor still popped the overload. Called FB. We think timer is energizing both motor speeds at same time. Will order another motor and timer. Office to r/s as soon as cust gets parts as they have been without machine for 4 weeks. BJ only on return visit.; ordrng 1 WP3952499 (TIMER) and 1 WP661600

We serviced a

MAYTAG DRYER

Model MEDB850YG0

Near Newbury Township, OH 44065

Tim G.

Job Details: 08/02/2017

Complaint that the unit will turn on but not start. Checked and found the thermal fuse open. Customer is using the correct type of venting that is a very short run. Checked the blower housing for obstructions and found none. Quoted customer for labor only as there is no SC per LS and the part is still with in the one year warranty. Replaced fuse and tested, op test good. Found good cycling of the element and no signs that its shorting to the housing. Found good air flow outside. Suggested to the customer that they clean their lint screen with a soft brissel brush under warm water about every two weeks to make sure all the holes are open. ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd,

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 08/02/2017

Replaced parts listed. Optest ok.; Job Cmpltd

We serviced a

WFW9151YW00 WHIRLPOOL

Model WASHER

Near University Heights, OH 44118

Dan H

Job Details: 08/02/2017

Installed new control, op test good ; Job Cmpltd

We serviced a

NO MODEL # WHIRLPOOL

Model DISHWASHER

Near North Madison, OH 44057

Dan H

Job Details: 08/02/2017

Customer refused service after being qouted to install dispenser

We serviced a

NGD4655EW2 AMANA

Model DRYER

Near Perry Township, OH 44081

Corina B

Job Details: 08/01/2017

CC that the drum is not moving. Removed top panel, drum is moving. Turned unit on and found debri in the blower housing. Removed blower housing cleared debri. Optest ok. ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Mentor, OH 44060

Corina B

Job Details: 08/01/2017

CC that it sounds like gears are grinding. Ran diag, no codes, ran auto test. Ran a drain and spin. Adjusted the feet to level the tub. Running as designed. Optest ok. ; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model GFE29HGDIBB

Near Rootstown Township, OH 44272

Tim G.

Job Details: 08/01/2017

nstalled new board and found unit to turn on the right off (continous reset). Tech unplugged all output componets and plugged each in one by one. Once all componets were plugged back in other than the ff evap fan unit started and stayed running. Tech plugged in the ff evap fan and unit shut down. Causing the ff fan connection on the board to short. Unit has a strong electrical odor in the ff section caused by the ff fan. Found that this unit is one of the units that need the updated fan kit with the new software. Customer contacting GE to see if they will cover the fan the board needs reordered due to failed ff fan section on board. Spoke to GS. Just incase we have to order fan kit P# WR49X25197; ordrng 1 WR55X28074 (CONTROL), schdld next appmnt for 8/8 TUE !,

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Brian B

Job Details: 08/01/2017

Customer had a leak in fill hose. Plumber already repaired that problem.. ran diag. Drive pulley teeth grinding against clutch teeth.. shifter not moving all the way to wash position. Replaced shifter from t/s. Ran calibration and auto test. Optest ok; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT7

Near North Ridgeville, OH 44039

Brian B

Job Details: 08/01/2017

ust said that new front panel was ordered. Cust did not receive yet. Called GS. Panel was not ordered yet. Will need new front panel. Office to order. Will r/s cust.; ordrng 1 WPW10195534 (PANEL), schdld next appmnt for 8/8 TUE !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Avon, OH 44011

Brian B

Job Details: 08/01/2017

Water and ice not working. Found water tank frozen. Used hair dryer to thaw tank. Tested water. Optest ok.; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Middlefield, OH 44062

Robert A.

Job Details: 08/01/2017

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS308SSS05

Near Suffield Township, OH 44260

Tim G.

Job Details: 08/01/2017

Complaint that the unit displays a F6E0 lost communications error. Removed power from unit and checked the connections and restored the power. Checked the diagnostics mode per the tech sheet looking for the UI versions and AM versions in the windows. Found both to display. Cleared the error and tested a bake cycle and tested the microwave. Both tested good and the error did not appear. Advised the customer to keep an eye on the unit that if it should come back to contact us. ; , Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model MGR5745ADW

Near Kent, OH 44240

Tim G.

Job Details: 08/01/2017

Complaint that the unit has a gas odor to it when not in use. Checked the unit and found the gas off. Pulled unit from the wall and turned the gas on. Used a soapy cloth and checked all connections and found the leak in the home main supply line before the supply hose to the unit. Advised the customer to contact a licensed plumber to have issue resolved. ; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWB00

Near Aurora, OH 44202

Tim G.

Job Details: 08/01/2017

Complaint that the unit isnt making ice. Checked unit and found the ice maker to have stopped mid cycle. Checked power and found 120vac to ice maker. Replaced ice maker and cycled, op test good. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Dan H

Job Details: 08/01/2017

Installed new stator, op test good ; Job Cmpltd

We serviced a

KFIS25XVMS2 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 08/01/2017

Took temps rc 38, fc 8, unit is cooling properly. Cust replaced start device prior to arrival, observed proper cooling, cust reported popping noise and occasional not cooling, advising cust to keep eye on temps, with recently changed start device, a failing compressor may be occuring

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 08/01/2017

Ran diagnostics, no error codes, ran test 51, test proceeded all functions passed, cc is lint on washed loads, called Techline for guidance, spoke with Kathy, overloading or mis match loading, load in loose loose heaps around center, sort strenuously, turn extra rinse option, issue is use and care related, explained to customer,

We serviced a

CRSH232PW9A CROSLEY

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 08/01/2017

Found sediment build up in piercing valve, opened and closed valve, water flow good, op test ok; Job Cmpltd

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 08/01/2017

Replaced suspension, ran auto test, good, op test ok; Job Cmpltd,

We serviced a

KSBS25INBL00 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 08/01/2017

The uit was not making ice i found the nonstick coating is peeling off the unit needs a new ice maker. Installed new part unit op tested good ; used 1 4317943 (ICEMAKER) from stock,

We serviced a

AEQ8000FG0 FRIGIDAIRE

Model DRYER

Near Concord Township, OH 44077

Jeff M

Job Details: 08/01/2017

The unit is heat i found the out side vent pluged i gave the cust garys #dryer vent wizerd;

We serviced a

WFW95HEDW0 WHIRLPOOL

Model WASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 08/01/2017

Found unti stored pressure system fault. Wiring checks good. Switch has power. Needs pressure sensor replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH),

We serviced a

WEE745H0FS0 WHIRLPOOL

Model RANGE

Near Lorain, OH 44053

Paul H.

Job Details: 08/01/2017

Replaced knobs, tested, ignited, op test ok; Job Cmpltd,

We serviced a

MEDB835DW3 MAYTAG

Model DRYER

Near Lorain, OH 44053

Paul H.

Job Details: 08/01/2017

Changed sensor board circuit, have continuity all the way to the board. Tested, op test ok; Job Cmpltd,

We serviced a

KBLS36FKB00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44108

Dan H

Job Details: 08/01/2017

Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, cooling turned off when tech arrived, turned cooling on, evaporator fan is running, condenser fan is running, compressor is not running, used dc power supply, condenser fan started, applied 120vac to inverter board, compressor did not start, unit needs new inverter; ordrng 1 W10629033 (INVTR), schdld next appmnt for 8/8 TUE

We serviced a

MDB6600AWQ MAYTAG

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 08/01/2017

Installed latch assy and control panel. Op test ok. ; Job Cmpltd,

We serviced a

KMHC319ESS3 KITCHENAID

Model MICROWAVE

Near Mentor, OH 44060

Jeff M

Job Details: 08/01/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRT316SFDM00 WHIRLPOOL

Model REFRIGERATOR

Near Andover, OH 44003

Jeff M

Job Details: 08/01/2017

Attempted to install the evaporator and filter dryer I got the dryer in but the evaporator tubing sizes are much larger than any tool punch tubing expander that I have i called gs he recommended a CFC senior tech too return and finish the job;

We serviced a

110.45986400 KENMORE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 08/01/2017

Found trap clogged again. Cleared. Op test no good. Found drum now flopping around. Rear bearing failed. Advised the unit is not worth the cost of repair and not to use it as it is a flood hazard. Cust will be replacing unit

We serviced a

WDT720PADM0 WHIRLPOOL

Model DISHWASHER

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 08/01/2017

Installed sump assy. Op test ok. ; Job Cmpltd,

We serviced a

GU2455XTSB0 WHIRLPOOL

Model DISHWASHER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 08/01/2017

Ran normal wash. No abnormal noises at this time. Removed kick plate and observed. All checks good. Removed chopper cover. Minimal debris. Advised to use as normal. Op test ok. ; Job Cmpltd

We serviced a

LG7801XSN1 WHIRLPOOL

Model DRYER

Near Seven Hills, OH 44131

Chad P.

Job Details: 08/01/2017

Installed bearing ring and felt bearing. ; Job Cmpltd

We serviced a

WRF532SMBM01 WHIRLPOOL

Model REFRIGERATOR

Near Shaker Heights, OH 44122

Corina B

Job Details: 08/01/2017

CC that the fz has frost and the ff is freezing things. Fz 7* ff 38. Checked the fz seal, tight seal. Fz was set at setting 6, set temp at 4. Ff is set at 4 with the damper setting open to the coldest setting. Advised cust to put drinks on the top shelf of the ff. Ran diag the temp setting is at 5 factory setting. Optest ok. ; Job Cmpltd

We serviced a

WGD92HEFC0 WHIRLPOOL

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 08/01/2017

Found paint pealing off of rear bulk head. There is bubbling behind the paint causing it to flake and peal. Needs rear bulkhead replaced. Big big job. Small working area. 3 job count. G.s. To please review. Cp wondering if it is possible to paint it? ; ordrng 1 WP8520836 (REAR BULKHEAD)

We serviced a

MHW3505FW0 MAYTAG

Model WASHER

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/01/2017

Replaced the main control and the ui. Brought core back for return. Found the pressure hose switch is broken. Call GS to order part. ; ordrng 1 WPW10448876 (switch-wl), schdld next appmnt for 8/8 TUE

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Cleveland, OH 44103

Dan H

Job Details: 08/01/2017

Customer complaint that unit is making a loud noise, ran diagnostics found f0e3( over loaded) error code, cleared, ran manual test cycle, turned on valves, drain pump, heavy agitate, and high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Chad P.

Job Details: 08/01/2017

Found slides binding causing door to not seal correctly and frosting over freezer section. Needs both slides replaced. ; ordrng 2 WPW10120018 (SLIDE)s

We serviced a

KSSC42QVS02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44106

Dan H

Job Details: 08/01/2017

Installed new dispenser pads, op test good ; Job Cmpltd

We serviced a

NTW4516FW0 AMANA

Model WASHER

Near Conneaut, OH 44030

Jeff M

Job Details: 08/01/2017

The unit had a long drain code I change the location of where the drain into i re-calibration the machine unit tested good; Job Cmpltd

We serviced a

NTW4650YQ amana

Model WASHER

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/01/2017

The unit suspension is very weak ordered new suspension kit; ordrng 1 W10780048 (SUSPENSION)

We serviced a

KMHS120ESS4 WHIRLPOOL

Model MICROWAVE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 08/01/2017

Only issue at this time is the open and close door fault. Installed harness assy. Op test ok. ; Job Cmpltd

We serviced a

KUDS35FXSS5 KITCHENAID

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 08/01/2017

S23010Found adjusters broken. Replaced. Op test ok. Above s code covers parts and labor. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock,

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Olmsted Township, OH 44138

Chad P.

Job Details: 08/01/2017

Found door very hard to close. Adjusted striker. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model MGR5730BDW

Near Lorain, OH 44053

Brian B

Job Details: 08/01/2017

CC that LR burner not burning properly. Removed burner head and cleaned out orifice. Tested burner, optest ok.; Job Cmpltd,

We serviced a

GE WASHER

Model GTWP2250D0WW

Near Lorain, OH 44053

Robert A.

Job Details: 08/01/2017

Machine not filling or draining. Ran diag. Fault code for failed control push button. Ran step 9, pump on. Only 53 volts to pump. Used test cord to run pump . Pump working.. Will need new control and button. Office to order parts.; ordrng 1 WH01X10088 (start/stop switch) and 1 WH12X10614 (control asm), schdld next appmnt for 8/8 TUE !,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Lorain, OH 44052

Brian B

Job Details: 08/01/2017

Machine just hums when plugged in. Drain pump has power but just humming. Checked for obstructions. None found. Needs new pump. Office to order.; ordrng 1 W10876600 (DRAIN PUMP), schdld next appmnt for 8/8 TUE !,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Solon, OH 44139

Robert A.

Job Details: 08/01/2017

Installed handle, adjusted clasp, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS00

Near Bentleyville, OH 44022

Robert A.

Job Details: 08/01/2017

Installed ice door and motor, op test ok; Job Cmpltd,

We serviced a

KITCHENAID WALL OVEN

Model KODE507EWH02

Near Solon, OH 44139

Robert A.

Job Details: 08/01/2017

Complaint, timer did not make any sound, reset sound to max, set timer, watched count down, timer alarmed, ran diagnostics, good, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS0

Near Solon, OH 44139

Tim G.

Job Details: 08/01/2017

Complaint that the unit would not produce ice and that there was a puddle that turned to ice on the floor of the fz section. Checked abd found unit making when arrived. Customer stated they turned water off for a few days and turned back on. Cycled the ice maker to check fill and leaks. Found when the ice maker filled it was splashing out of the fill cup. Found a piece of ice in the cup causing the issue. Removed and cycled again to find a good fill and no extra dripping when valve closed. Customer to watch. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Bedford, OH 44146

Tim G.

Job Details: 08/01/2017

Complaint that the unit is only making 3-4 ice cubes at a time and that the ice maker is leaking into the ice bin. Checked unit and found the fill tube ext. not in the fill cup all the way. Removed ice maker and repositioned ext and cycled ice maker. Found very low pressure to ice maker. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Found the water shutoff valve for the main where the saddle valve is at not open all the way. Cycled ice maker again and found good pressure and now fill completely. ; Job Cmpltd,

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Olmsted Township, OH 44138

Chad P.

Job Details: 08/01/2017

Found ff evap frosted over. Defrosted evap. Fan checks good. Thermistor checks good. Advised to monitor operations. Op test ok. ;

We serviced a

NED4655EW0 WHIRLPOOL

Model DRYER

Near Maple Heights, OH 44137

Dan H

Job Details: 08/01/2017

Customer complaint that unit is not drying clothes, Started timed dry cycle, unit started, unit heated, started automatic dry cycle, unit started, unit heated, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

WMH31017AS1 WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, OH 44039

Chad P.

Job Details: 08/01/2017

Installed thermistor. Op test ok. ; Job Cmpltd,

We serviced a

ISC23CNEXY02 IKEA

Model REFRIGERATOR

Near University Heights, OH 44118

Dan H

Job Details: 08/01/2017

Customer complaint that unit is not making ice, found power to ice maker, tried to cycle ice maker, ice maker did not start, after a few mintues ice maker started cycle, ejected ice, and filled, ice maker optics are working, called whirlpool tech line spoke to rick, recommeded replacing user interface, file# 7719695109; ordrng 1 WPW10441688 (user interface ), schdld next appmnt for 8/15 TUE

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Chad P.

Job Details: 08/01/2017

, Found small amounts of frosting around upper left and right corners of fz compartment. Steamed out frosting. Steamed and conformed gasket. Advised to leave door closed for the next 20 to 30 min. ; Job Cmpltd,

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Valley View, OH 44125

Chad P.

Job Details: 08/01/2017

Installed service kit. Advised for optimal results shut unit down and defrost it. ; Job Cmpltd,

We serviced a

MEDC215EW MAYTAG

Model DRYER

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/01/2017

Customer is having an issue with the dryer not drying. I found the vent plugged with lint i recommended to customer to change over to semi rigid venting see picture of the customers venting.; Job Cmpltd

We serviced a

NTW4516FW WHIRLPOOL

Model WASHER

Near Edgewood, OH 44004

Jeff M

Job Details: 08/01/2017

The unit had a lot drain code. I cleared the code filled with water drain the unit ran a calibration cycle Ran automatic test cycle unit tested good.; Job Cmpltd,

We serviced a

WRF736SDAM WHIRLPOOL

Model REFRIGERATOR

Near Painesville, OH 44077

Jeff M

Job Details: 08/01/2017

Customer is having moisture and water buildup on the top of the freezer seal. I turned the diverter heater up to help evaporates the water and relvled the fridge unit test good; Job Cmpltd

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Concord Township, OH 44077

Jeff M

Job Details: 08/01/2017

The unit it's not washing properly I found some stuff underneath the float cleaned the foot unit tested good; Job Cmpltd,

We serviced a

WFW92HEFW0 WHIRLPOOL

Model WASHER

Near Kirtland, OH 44094

Jeff M

Job Details: 08/01/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 08/01/2017

Ran diagnostics, no errors, ran auto test, op test ok, cc of too many rinses, called Techline to address, spoke with Kevin, per Whirlpool, if no errors, what unit is doing is sensor driven and is normal. SR# 7719676322.; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 08/01/2017

Adjusted level of unit, adjusted FC door, op test ok.; Job Cmpltd,

We serviced a

MTW5570TQ0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 08/01/2017

Found sock wrapped around drive shaft, peventing unit from spinning, removed and tested, spinning fine now, op test ok.; Job Cmpltd,

We serviced a

DG210 WHIRLPOOL

Model DRYER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 08/01/2017

Removed debris from blower housing, tested unit, sound and vibration ceased, op test ok; Job Cmpltd,

We serviced a

ATW4675YQ1 ADMIRAL

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 08/01/2017

Replaced suspension and console, tested, no noise, no banging, op test ok; Job Cmpltd,

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 08/01/2017

Ran diagnostics, f0e5 off balance load, cleared, ran autotest, step 18 fail, med speed spin, tested function with test 11, passed, adjusted level, advised cust to rerun drain and allow air gap for hose extention, no issues found, also discussed loading and sensitivity; Job Cmpltd

We serviced a

JDS9865BDP JENNAIRE

Model RANGE

Near Westlake, OH 44145

Paul H.

Job Details: 08/01/2017

Convection fan not operating, checked continuity, read 19 and 23 ohms, power is present at board, fan not siezed, spins freely. Issue is control related, needs replaced,

We serviced a

WED9450WW0 WHIRLPOOL

Model DRYER

Near Bay Village, OH 44140

Paul H.

Job Details: 08/01/2017

Ran diagnostics, found f01 main control fault, f31 line voltage error, found control shot, needs replaced, quoted control WPW10169969

We serviced a

WRF535SMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Saybrook Township, OH 44004

Jeff M

Job Details: 08/01/2017

Customer is having a cooling issue with her refrigerator. There is no frost pattern on the evaporator zero he transferred to the condenser and compressor is drawing .6 A there is no head pressure on the compressor I cannot locate the leak. The unit will need a evap and dryer.I have no service in this area I cannot look up parts I cannot look to see what is covered under an extended warranty. Both my iPad and phone have no service. Customer is calling Whirlpool to discuss if they can cover labor and parts she will call us back and let us know;

We serviced a

AFI2538AES WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 08/01/2017

Tightened handle. Cust wanted filter ordered. He can install. Also he wanted knob for oven. Tech added oven knob to this ticket. We do not need to return. Cust will install knob and filter. ; ordrng 1 EDR4RXD1 (FILTER) and 1 WB03K10303 (burner knob - qty 1

We serviced a

WDT710PAYM0 WHIRLPOOL

Model DISHWASHER

Near Berea, OH 44017

Chad P.

Job Details: 08/01/2017

Found latch not opening. Replaced. Op test ok. ; used 1 W10619006 (LATCH-DOOR)

We serviced a

WED9200SQ1 WHIRLPOOL

Model DRYER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 08/01/2017

Found thermal fuse open. Replaced. Op test no good. Unit is heating on air only setting. Needs control replaced. ; ordrng 1 WPW10174745 (CONTROL), used 1 WP3392519 (THERMAL FUSE) from stock,

We serviced a

LSB6200PQ2 WHIRLPOOL

Model WASHER

Near Willoughby, OH 44095

Corina B

Job Details: 08/01/2017

CC that the agitator does not work. Put unit on a spin, basket does not spin. Removed panel found the lid switch is burnt. There is nothing in between the tub and basket. Did not see any oil underneath. Will need a lid switch, wires, gearcase and clutch. Called GS for parts. Will give cust est. cust did not want to repair

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Lorain, OH 44052

Brian B

Job Details: 08/01/2017

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1300AFS1

Near Solon, OH 44139

Tim G.

Job Details: 08/01/2017

ADB1300AFS1Complaint that the unit is not draining. Checked unit and found standing water. Pressed the cancel drain button and found the drain pump to come on but unit not drain. Checked the garbage disposal and found the knock-out still in drain port. Uninstalled disposal and removed knock-out. Reinstalled disposal and tested unit, op test good. ; Job Cmpltd,

We serviced a

GX2FHDXVB04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 08/01/2017

Replaced the brackets. Fz door is closing with a tight seal. Optest ok. ; Job Cmpltd,

We serviced a

IGL730CS0 IKEA

Model RANGE

Near University Heights, OH 44118

Dan H

Job Details: 08/01/2017

Customer complaint of f8e0 error code, unit will not start, unit is flashing f8e0(cooling fan speed too low, unit needs new cooling fan; ordrng 1 W10860981 (FAN), schdld next appmnt for 8/8 TUE

We serviced a

WFW95HEDW0 WHIRLPOOL

Model WASHER

Near Beachwood, OH 44122

Dan H

Job Details: 08/01/2017

Customer complaint of mold in dispenser, installed new dispenser from customer stock, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYP01

Near Russell Center, OH 44072

Robert A.

Job Details: 08/01/2017

Found unit making a vibrating noise, adjusted level, noise gone, auger not running, auger recieving 120vdc, needs auger; ordrng 1 WP2323603 (AUGER MOTOR 156.32), useSHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/8 TUE !,

We serviced a

MAYTAG WASHER

Model GA512

Near Chardon, OH 44024

Robert A.

Job Details: 08/01/2017

Inspected unit, reconnected bleach disp, ran unit no leak found, op test ok;, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model BR22VW

Near Chagrin Falls, OH 44022

Tim G.

Job Details: 08/01/2017

Installed new ff door gasket, op test good. Advised the customer to make sure the door is closed all the way when opening for the first few days. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KTRS21KFAL00

Near Bainbridge, OH 44023

Tim G.

Job Details: 08/01/2017

Complaint that the unit is leaking water into the ff section from the air damper. Checked and found the floor if the fz frozen over with ice due to the unit not draining during defrost. Quoted customer to clear the ice and snake the drain. Cleared ice and drain, op test good. ; C Job Cmpltd,

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