Near Cleveland, Ohio 44111
Corina H
Job Details:
06/25/2019
DRYER AMANA NED4655EW1 CC hat the unit does not start all the time. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Started a cycled let run for 30 minutes. Dryer started every time door was opened. Advised customer to take video of t
Near Parma, Ohio 44129
Corina H
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Cust showed pop, sent pic. CC that the ice maker stopped making ice. Replaced the ice maker. Cycled the ice maker. changed temp on control was set at 3* for freezer and 33* for ff. Set to 0* and 38*Optest ok"
Near Parma, Ohio 44134
Corina H
Job Details:
06/25/2019
DRYER MAYTAG MEDB725BW0 "CC that the unit is not heating. Checked the terminal block, good. Checked the fuses and heater, good. Checked the power coming to the control 0 volts and 0 volts to the output. F4e4 L2 Line Voltage Error. Will need a new control. Cust does not want to r
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
06/25/2019
DISHWASHER KITCHENAID KDTE254ESS1 Installed listed wash pump. Ran wash test and cancel drain. Checked for leaks. Op test good.
Near Mentor, Ohio 44060
Arthur V
Job Details:
06/25/2019
WASHER MAYTAG MVWB835DW4 Customer complaint unit leaking with the water going down the drain on the floor. Cycled unit did not see any leaks. Ran diagnostics getting 2 error codes. F7e8 ( motor stator over temp)and f0e4 temp too high for spinning. Cleared codes and cycled unit.
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint control knob in user guide picture is different than what’s on the fridge, explained this and the features of this unit, unit is operating as designed, no parts are missing or damaged"
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KSRG25FKSS05 "Yup takes a failed they need replaced estimate only; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, Ohio 44081
Arthur V
Job Details:
06/25/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Found fresh food evap not defrosting. Needs evap cover,wire harness,and fresh food evap motor. Cust to defrost unit themselves. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10501260 (cover-evap), used 1 SHIPPING (SHIPPING AND
Near Parma, Ohio 44130
Corey L.
Job Details:
06/25/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer won’t spin, ran dishwasher found lid lock fault, cleared, tested lid latch, latch not locking, replaced with ts, op test good; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, Ohio 44120
Jason N
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Installed listed light switch. Op test good.
Near WILOUGHBY HLS, Ohio 44094
Arthur V
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced parts listed op test good
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/25/2019
WASHER MAYTAG MVWC465HW2 Parts was no where to be found ordering parts again plus clips there missing on unit ask 3 lowes employees they don’t know where they are rescheduling ; ordrng 2 WP8312709 (clip)s and 1 WPW10193821 (endcap) and 1 WPW10193824 (endcap)
Near Avon Lake, Ohio 44012
Corina H
Job Details:
06/25/2019
DRYER KENMORE 110.6513241 "CC that the unit is not start. Found the door switch is broken. Will need a new door switch. Replaced the switch from t/s. Optest ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107XXX (XXX DO NOT RESTOCK XXX) from stock"
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/25/2019
DISHWASHER KITCHENAID KDTE704DSS0 "Customer complaint bottom rack fell off track and price of it melted to heater, confirmed, right track needs replaced; ordrng 1 W10822166 (track)"
Near Westlake, Ohio 44145
Gabriel P
Job Details:
06/25/2019
WASHER MAYTAG MVWB855DC3 Found error code f8e6 water hazard and f0e3 overload and f2e1 stuck key found water dripping from housing dispenser non stop open to control cover found valve leaking ordering the assembly valve also call tech line explain then that softener was going in
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 I finally found the leak the Peacock drain was plugged
Near WARRENSVL HTS, Ohio 44122
Jason N
Job Details:
06/25/2019
N/A N/A JEC9536ADS Cc unit not heating RF burnerConfirmed no heat to burner. Order parts from V&V appliance. Nla on marcone.; ordrng 1 12002121 (infinite switch) and 1 WP74008228 (element- d)
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
06/25/2019
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer door is not staying shut, confirmed catch is worn out not holding strike, quoted to replace with ts surplus, ok, replaced, op test good ; used 1 WP3389441 (CATCH 4.46) from stock"
Near Grafton, Ohio 44044
David R
Job Details:
06/25/2019
WASHER MAYTAG MVWX655DW0 "Replaced console control and drain pump, tested and calibration. Op test ok"
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling in ff sectionRan entitlement Confirmed warm in ff, no air flow from outletChecked freezer evap fan, not running. Found evap fan blade jammed with ice. Cleared ice, fan running again. Fan motor does not sound good. Ordering evap fan mo
Near Westlake, Ohio 44145
Gabriel P
Job Details:
06/25/2019
WASHER MAYTAG MVWX655DW1 Replace all parts opt test ok ran calibration and auto test pass also regular cycle all good
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
06/25/2019
DRYER MAYTAG DE8600 "Found supply voltage wire disconnected from heating element and melted replace with extra wire I had on truck,opt test ok started heating ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/25/2019
WASHER MAYTAG MHW5500F0 Customer bought the bellow and wanted to me to install it charging labor and service call
Near Garfield Heights, Ohio 44105
Jason N
Job Details:
06/25/2019
WASHER WHIRLPOOL WTW4950HW0 Installed listed control board. Ran auto test and calibration. Op test good.
Near Cleveland, Ohio 44120
Jason N
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Installed listed light switch. Op test good.
Near Willoughby Hills, Ohio 44094
Jeff M
Job Details:
06/25/2019
DISHWASHER KITCHENAID KDFE304DBL0 Installed new part unit op tested good
Near Bay Village, Ohio 44140
Corina H
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "CC that there is a popping or cracking. Ran diag for damper, fans the defrost and the ice maker. All noises being heard are normal. Optest ok."
Near Olmsted Township, Ohio 44138
David R
Job Details:
06/25/2019
DISHWASHER WHIRLPOOL WDF310PAAW4 "UI no operation. Console does not have a ribbon, buttons go directly into control board. Power getting to control but not distributing. Ordering control.; ordrng 1 W10804120 (cntrl-elec 56.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Grafton, Ohio 44044
David R
Job Details:
06/25/2019
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Replaced all parts. Tested and steamed gasket. Op test ok
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
06/25/2019
DISHWASHER AMANA ADB1400AGW1 Cc unit will not wash Found sump getting power but not turning on Needs sump assembly ; ordrng 1 W10888591 (pump and motor)
Near Cleveland, Ohio 44102
Corina H
Job Details:
06/25/2019
DISHWASHER MAYTAG MDB4949SDM2 "CC that the unit is leaking. Found the inlet hose is chewed (from a mouse) Will need a new hose. There make be more damage to unit, since no water going into the unit due to the hose being chewed. office to order part. ; ordrng 1 W10878507 (inlet tubing)
Near South Euclid, Ohio 44121
Arthur V
Job Details:
06/25/2019
WASHER MAYTAG MAV5000AWW Found brake not releasing. Needs brake parts. the tools needed to replace brake assy are no longer available Unit is unrepairable at this time
Near Bedford, Ohio 44146
Brian M
Job Details:
06/25/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Installed thermistor and control OP TEST OK
Near Beachwood, Ohio 44122
Brian M
Job Details:
06/25/2019
RANGE WHIRLPOOL WFE515S0ES1 Unit is missing all screws to put back together Also rest of order other than glass could not be found Re order parts ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 4 W10777162 (screw)s and 6 WP355214 (screw)s and 4 WPW10031790 (screw)s
Near Maple Heights, Ohio 44137
Corey L.
Job Details:
06/25/2019
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint washer light was blinking and didn’t seem to run, ran diagnostics found f8e1 long fill no fill, found cold water to unit turned off, opened cold valve, water now entering unit again, calibrated and cleared code, op test good ; used 1 S
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/25/2019
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Near North Olmsted, Ohio 44070
Corina H
Job Details:
06/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "cust showed pop, sent pic. CC that the lights will flash on there own. Ran diag 1-2 Control Software Issue. Tech sheeet says to replace the ui and control. Office to order parts. ; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
Near Rocky River, Ohio 44116
Corina H
Job Details:
06/25/2019
REFRIGERATOR KENMORE 596.7200302 "CC that the unit will get into the 40* or 60* and ice maker is not working. Unit is cooling now. Ff 42* fz 10* just came out of a defrost. Fz temp is set at 3* ff is at 38*. Dropped the temp to the fz to 0*. Evap fan condenser fan damper door are working
Near Harpersfield Township, Ohio 44041
Arthur V
Job Details:
06/25/2019
DRYER SAMSUNG DV42H5200EW/A3 Replaced drum assy. Op test good
Near WARRENSVL HTS, Ohio 44128
Brian M
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Cc of moisture all over fridge Found bottom of frame sticking out 1/2 inch from right side to about middle of the fridge Called whirlpool Non repairable ; saved tckt
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed listed control and housing.Called WP techline to discuss complaint. Dustin has never heard of this. Said sounds like someone leaving door open. All door gaskets check good. Also suggested seal liner with silicone. Customer not happy about seal
Near Brecksville, Ohio 44141
Corey L.
Job Details:
06/25/2019
DRYER KITCHENAID KEHS01PWH1 "Customer complaint dryer is not heating, vent was just cleaned, but noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found heating element open, quoted
Near Mentor, Ohio 44060
Arthur V
Job Details:
06/25/2019
WASHER MAYTAG MVWB835DW4 Found hole in outer tub causing issue. Needs outer tub ; ordrng 1 W10512161 (tub asm)
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
06/25/2019
MICROWAVE KITCHENAID KBMC140HSS05 I called Techline he recommended both springs need to be changed regardless if only one is broken there are two separate part numbers for both springs for left and right. ; ordrng 1 WP4452395 (OTHER SPRING )
Near Strongsville, Ohio 44149
David R
Job Details:
06/25/2019
WASHER MAYTAG MVWB835DW1 Put new console on. F2E3 UI mismatch. New console sent is different from the current old one. Right part number but wrong part (refer to pictures. Ordering console; ordrng 1 W10861510 (console)
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
06/25/2019
WASHER WHIRLPOOL WFW8410SW02 "Cc unit doesn’t drainRan diagnostics, found codes f33 for pump drive system error, f21 for long drain.Checked drain pump, no debris, clean basket, checked resistance, read 14.2 ohms, slightly higher then techsheet. Ran auto test, drain pump did not kick
Near Rocky River, Ohio 44116
Corina H
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cust showed pop, sent pic. CC that the mullion strip does not open or close. Found the top of the mullion strip is broken. Will need a new mullion strip.office to order part. ; ordrng 1 WP12722803AP (rail-mulln)"
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/25/2019
MICROWAVE KITCHENAID KCMS2055SSS1 "Found holder mount broken and switches bad giving customer an estimate they will not fix do not order parts ; ordrng 2 4392027 (switch,micro 60.31)s and 1 WP8185271 (brkt-mount 34.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed listed ice maker and control board.Ran ice maker diagnostics test, still coding out motor jam or switch bad. Checked wire connectors on bottom of door. Connections good.Called WP techline, Jk, says this is will be broken wiring most likely in d
Near WILOUGHBY HLS, Ohio 44094
Arthur V
Job Details:
06/25/2019
WASHER MAYTAG MVWB835DW2 "Found two errors. F5e3and f5e2. Both lid lock errors. Unit needs a lid lock assy ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 I installed the new parts as I took the back machine apart and found two more 93 angles cracked needs more parts; ordrng 1 WPW10238092 (TUBE)
Near Beachwood, Ohio 44122
Corina H
Job Details:
06/25/2019
WASHER WHIRLPOOL WTW4955HW1 "Cust showed pop, sent pic. CC that the agitator is broken. Found the plastic tabs on the agitator are broken. Will need a new agitator. Office to order part. ; ordrng 1 W10836692 (agitator)"
Near Beachwood, Ohio 44122
Brian M
Job Details:
06/25/2019
REFRIGERATOR GE CFCP1NIZCSS "Cc fridge not cooling Found baffle getting power but not Opening Needs air baffleManually opened baffle so fridge continues to cool ; ordrng 1 WR17X12456 (refrigerator air tow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Beachwood, Ohio 44122
Brian M
Job Details:
06/25/2019
SXS REFRIGERATOR WHIRLPOOL MSD2574VEQ10 Cc of no cool Found no frost pattern and compressor hot but not running tried to use compressor tool still could not get compressor to run Needs compressor and drier ; ordrng 1 W10233961 (compressor) and 1 WPW10143759 (dryer)
Near Geneva, Ohio 44041
Arthur V
Job Details:
06/24/2019
WASHER MAYTAG MHW3505FW1 STACKED UNITS Found pump full of rubber backing. Replaced pump after cleaning out failed to fix issue. Unit op test good. Advised customer about rubber backed rugs
Near Madison Township, Ohio 44057
Arthur V
Job Details:
06/24/2019
SXS REFRIGERATOR GE PSS27SGNABS Found unit needs a defrost heater. Unit a solid block of ice. Est is for customer to defrost unit prior to repair. Customer to discuss with spouse and then decide. Unit is 17 years old
Near Garfield Heights, Ohio 44105
Joe O
Job Details:
06/24/2019
WASHER AMANA NTW4516FW2 Cc: not going past rinse cycleFound error code for basket speed faultFound unit not sensing basket speedNeeds actuatorReplaced actuatorRan auto test and calibrationOp test ok ; used 1 W10913953 (ACTUATOR) from stock
Near WARRENSVL HTS, Ohio 44128
Dan
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that door is not sealing, adjusted door shim to allow door to seal to cabinet, op test good"
Near South Russell, Ohio 44022
Corey L.
Job Details:
06/24/2019
ICE MAKER WHIRLPOOL GI1500XHW6 "Installed control, ran clean cycle, op test good"
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/24/2019
WASHER MAYTAG MVWB750WQ0 "Replaced bearing, valves, washplate and hub. Can not replace anything for the top lid, too rusted out and will break. Ran through test mode, checked and no leaks. Op test ok."
Near Cleveland, Ohio 44109
Jeff M
Job Details:
06/24/2019
DRYER MAYTAG MGDB765FC0 The user display is non-responsive. 60% of the time it works it will not let me into diagnostic so I can adjust the sensor for the dryness level unit needs a new display board; ordrng 1 W11170247 (UI)
Near Elyria, Ohio 44035
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Replaced drain pan, tested. No leaks, no cracks. Leveled unit back out. Op test ok"
Near Painesville, Ohio 44077
Arthur V
Job Details:
06/24/2019
WASHER GE WHRE5550K2WW Not spinning or agitating found tube and shaft assy open. Needs tube and shaft assy and motor. Customer does not want repaired
Near Painesville, Ohio 44077
Arthur V
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Found no power from control to heater. All thermistors check pass. Also many segments on ui display dim and missing. Needs main bd and ui display bd. Reschedule at customer request. Customer has appointments the other days ; ordrng 1 W10894103 (cntrl-elec
Near Cleveland, Ohio 44128
Joe O
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc: wet clothes at end of cycleFound drain hose sitting too low in drain tubRaised drain tube heightFound error code f7e5 shifter faultTested shifter, functioning as designedRan auto test and calibrationRan drain and spinOp test ok"
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/24/2019
REFRIGERATOR MAYTAG MFF2258VEM0 "Customer complaint items are barely freezing in freezer, confirmed temps were 28 frz and 38 ff, found poor frost pattern on evap and a solid chunk of ice on suction lines, unit needs evaporator and drier, found drip pan crack and ptrap valve missing, quo
Near Brecksville, Ohio 44141
Dan
Job Details:
06/24/2019
DISHWASHER MAYTAG MDB4651AWS "Customer complaint that unit is not starting, found handle broken, unit is not filling with water, control is not sending 120vac to fill valve, unit needs new fill valve and door latch ; ordrng 1 W10130695 (latch handle (blk)) and 1 WPW10218822 (cntrl-
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint noise is still present, confirmed noise is quieter but there, quoted to install sticky foam strips under condenser, ok, installed foam, op test good; used 1 819043XXX (XXX DO NOT RESTOCK XXX 12.88) from stock"
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
06/24/2019
DISHWASHER KITCHENAID KUDC03IVBL3 Installed uiRan test cycleOp test ok
Near Cleveland, Ohio 44144
Jeff M
Job Details:
06/24/2019
DRYER ROPER RGD4516FW0 The unit is trying to lite. The Glover is glowing gas valves are opening the unit needs a new burner assy and flame sensor ; ordrng 1 W10823508 (FLAME ASSY) and 1 WP338906 (FLAME SENSOR )
Near Lorain, Ohio 44052
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of frost build up on left hand side of door, customer showed me gap on gasket. Steamed gasket, no gaps. Advised customer to let sit for 30 mins without opening. Op test ok****If problem persist. New gasket, W10571967"
Near Lorain, Ohio 44055
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cc of same thing as last time. Build up of ice in Fz at the back of the Evap cover. Air intake is blocked by ice not allowing cold air to enter down there. Hearing noise from fan, can hardly feel air being blown. Checked and resistance is good to heater.
Near Sheffield, Ohio 44054
David R
Job Details:
06/24/2019
OTR MICROWAVE KITCHENAID KMHS120ESS1 "Cc that sometimes would work, sometimes wouldn’t, intermittent. Interlock switches are bad. Will needs harness. Customer does not want done. Only pay for SVC.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Near Lakewood, Ohio 44107
Jeff M
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5600XW3 "The lock is not functioning properly and the unit has two actuator shifter fault codes. The basement is extremely damp which most likely cause the actuator to fail. Estimate only; ordrng 1 W10404050 (lid lock) and 1 WPW10006355 (ACTUATOR ), used 1 SHIPPI
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: wet clothes at the end of cycleFound error code f7e6 motor fault(open clockwise or counter clockwise circuit)Ran test 3 and 3bNeeds capacitor; ordrng 1 W11162560 (CAPACITOR)
Near Cleveland, Ohio 44102
Jeff M
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL MDBH949PAM4 The unit was leaking i relevel of the unit. I found the right rear foot 3/4 of the way extended causing a leveling issue I adjusted the two rear feet and adjusted the front 2 feet. I ran the unit for 10 minutes unit tested good
Near Bainbridge Township, Ohio 44023
Joe O
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Cc: no iceFound ice maker would not cycleReplaced ice makerOp test okRan entitlement for purchase date
Near Brecksville, Ohio 44141
Dan
Job Details:
06/24/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that oven is not lighting, found igniter continues to ignite after burner lit and then burner shuts off, unit needs new dsi board and igniter ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)"
Near Parma, Ohio 44129
Corey L.
Job Details:
06/24/2019
WASHER WHIRLPOOL LSR7333PQ0 "Customer complaint washer is stuck and won’t drain, confirmed unit is dead, power is good to timer, timer failed, quoted to replace timer, customer does not want repair at this time, left quote part # WP8546685; used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Cleveland, Ohio 44102
Jeff M
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW1 The unit has a main control fault code along with a lock error and a actuator error the unit needs main control lock and actuator; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116590 (CONTROL ) and 1 W11307244 (LATCH)
Near Broadview Heights, Ohio 44147
Dan
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Customer complaint that unit is running too long, fresh food section temperature 44 degrees, freezer section temperature at 34 degrees , partial frost pattern on evaporator , evaporator fan is running, condenser fan is running, can hear compressor tryi
Near Brecksville, Ohio 44141
Dan
Job Details:
06/24/2019
DISHWASHER JENN-AIR JDB8700AWP3 "Customer complaint that unit does not stop running, unit needs new control, part is covered under extended warranty ; ordrng 1 W10866118 (cntrl-elec)"
Near Kirtland, Ohio 44094
Jason N
Job Details:
06/24/2019
DISHWASHER KITCHENAID KDTE304DSS0 Installed listed rack rails. Op test good.
Near Avon Lake, Ohio 44012
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc of water leaking in FF by filter. Found filter housing when water is getting dispensed will leak from the side. Water reservoir doesn’t look cracked but advised customer of the cost if it is. Ordering filter housing. ; ordrng 1 W11194438 (FILTER HOUSI
Near Olmsted Falls, Ohio 44138
Corina H
Job Details:
06/24/2019
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit is not drying. Checked outlet, good. Checked outside vent, clear. Turned dryer on high heat cycled off at 205*, sanitize 220*, medium 175*, low 156* air fluff no heat. Working as designed. Optest ok"
Near Bay Village, Ohio 44140
David R
Job Details:
06/24/2019
DRYER MAYTAG MEDB765FW0 "Replaced overlay and control. Unit started for 5 seconds cut tight off. Tired again and same result. Smelled burning again coming from control. Thermistor and Thermal fuse did not arrive to customer. Heater checks good. Ordering control, overlay, fuses,
Near Rocky River, Ohio 44116
Corina H
Job Details:
06/24/2019
ICEMAKER JENN-AIR JIM158XYCX2 "Recovered refrigerant, replaced gas valve and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Ravenna, Ohio 44266
Brian M
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump Ran test cycle OP TEST OK
Near Parma, Ohio 44129
Dan
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 42, freezer section temperature at 18 degrees, unit needs new control and thermistors ; ordrng 1 W10383615 (thermistor,fc 38.98) and 1 W11353813 (CN
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/24/2019
RANGE WHIRLPOOL WFG505M0BB2 "Cc that bulb is burnt out and burners kick out when broiling Removed broken bulb, ran test bake to 350 let unit cycle three times Ran test broil to 500 let cycle 3 times both bake and broil have an average cycle time of 3 min At this time everything is w
Near Mentor, Ohio 44060
Arthur V
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer concerned about droplets of ice collecting at top of freezer and on the top of the door Applied adhesive to door frame where cabinet
Near Cleveland, Ohio 44139
Brian M
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Cc of not cooling Found power board not sending proper voltage Needs power board Customer does not want to repair at this time
Near Olmsted Falls, Ohio 44138
Corina H
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the ice maker is not working. Ff 50 fz 20. Cycled ice maker, good. Ran step 4 checked the evaps freezer evap has a ball of ice at the top. Will need a new ff evap and drier. Office to order parts; ordrng 1 W11116006 (evaporator) and 2 WPW10143759
Near Cleveland, Ohio 44111
Corina H
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "CC that the unit is not cooling. Ff 56 fz 40 checked the fz evap partial ice and frost on the right hand corner. and ff evap has a frost pattern ran step 4 4-1 30 psi on both low and high side, 4-3 high side 150 psi low 20” vacuum 4-4 high side 125 psi l
Near South Euclid, Ohio 44121
Jason N
Job Details:
06/24/2019
WASHER MAYTAG MVWX655DW1 "Cc unit making noiseRan auto test, confirmed noise in agitation, cam gear rubbing. Replaced cam using truck stock. Reran auto test and calibration. No abnormal noise present. Op to good.; used 1 W10721967 (PULLEY) from stock"
Near Mentor, Ohio 44060
Arthur V
Job Details:
06/24/2019
REFRIGERATOR MAYTAG AFD2535DEQ Replaced ice maker. Ice maker cycled and filled. Op test good
Near Solon, Ohio 44139
Brian M
Job Details:
06/24/2019
RANGE AMANA AER5845RAW Installed element Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Solon, Ohio 44139
Brian M
Job Details:
06/24/2019
OTR MICROWAVE KITCHENAID KHMS2040WBL0 Cc of no heat Found primary winding on transformer to be way off Found mag to ha e a strong burnt smell Needs mag and transformer Customer does not want to repair
Near Highland Heights, Ohio 44143
Jason N
Job Details:
06/24/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc unit not cooling enoughRead temps in ff at approx 42 degrees, freezer at 8 degrees. Customer says ice cream is soft. Advised customer on product placement in freezer for airflow reasons. Set cooling to max, advised customer to check temps in unit ff a
Near Euclid, Ohio 44123
Jason N
Job Details:
06/24/2019
WASHER MAYTAG MVWX655DW1 "Customer Cc unit making noise and not drainingRan auto test, wash plate and basket spins at same time in spin cycle, checked basket hub. Hub worn out, unit needs hub gear. Replaced using truck stock. Reran auto test and calibration. Op test good.; used 1
