We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558FEZ01
Near Chester Township, OH 44026
Tim G.
Job Details:
07/28/2017
Found frz door not always closing correctly causing frost n frz, left closer not working, needs rails; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 8/3 THU !,
We serviced a
KITCHENAID WALL OVEN
Model KOWT107ESS00
Near Independence, OH 44131
Tim G.
Job Details:
07/28/2017
installed new front panel and nameplate, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Bedford, OH 44146
Tim G.
Job Details:
07/28/2017
Complaint that the unit will power up but not start. Unit was unplugged when arrived. Applied power and set cycle, pressed abd held start key to find the unit to start up and run. Checked units error history and found a F0E5 out of balance error and a F2E1 UI stuck key. Cleared the errors and ran a key test to find all keys responding. Tested unit in a normal cycle and found the unit to power up and start. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bedford, OH 44146
Tim G.
Job Details:
07/28/2017
Complaint that the unit was displaying lid locked with the lid up and the cycle wouldnt start. Checked and found the lid lock getting stuck and not fully retracting. Replaced lid lock and ran a self test and recal cycle, op test good. Customer provided POP. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; used 1 W10838613 (LATCH) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Streetsboro, OH 44241
Tim G.
Job Details:
07/28/2017
, Pulled upper and lower doors and cleaned the inside and outside glass, op test good. ;, Job Cmpltd, O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Chesterland, OH 44026
Tim G.
Job Details:
07/28/2017
Checked sump, clean, Placed cups on racks, ran unit, found wash motor just humming, no water flow, needs sumpCust to replace; ordrng 1 WPW10455261 (SUMP152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Streetsboro, OH 44241
Tim G.
Job Details:
07/28/2017
Complaint that the gasket from the despenser has fallen out. Checked dispenser and found the gasket not installed on the door. Replaced the dispenser, op test good. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Corina B
Job Details:
07/28/2017
CC that the ff door is not closing. Found the ff door seal is not touching the frame. Used steamer to steam gasket out. Door is still not hitting the frame. Removed the doors to put a washer from t/s in the ff door. The fz door is not closing properly. Used a washer to raise the fz door door is hitting the bottom of the fz frame. It needs a new hinge. Called GS to order part. ; ordrng 1 WP2166037 (hinge-door), used 2 487576 ([Alt for WP487576]) from stock, schdld next appmnt for 8/4 FRI
We serviced a
MEDX655DW1 maytag
Model washer
Near Willoughby Hills, OH 44092
Corina B
Job Details:
07/28/2017
CC that there is vibrationfrom a dent when it was installed. Removed the front panel checked thedrum,motor, support rollers and the idler pulley, no damage. Optest ok. ; Job Cmpltd
We serviced a
MAVT236AWW MAYTAG
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details:
07/28/2017
Customer complaint that unit goes off balance, ran spin cycle with wet load, unit did not go off balance, unit spun out clothes, unit is operating as designed
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/28/2017
Replaced wash motor and pump, tested unit, no leaks, proper cycles, op test ok; Job Cmpltd,
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details:
07/28/2017
, Evacuated system, replaced compressor and filter drier, first drier clogged, second drier damaged at factory joint, used two from t/s, pulled 30" vaccuum, held, charged with 5.5oz of r134a, sealed system; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
GE RANGE
Model JGBP30BEA5WH
Near Cleveland, OH 44135
Brian B
Job Details:
07/28/2017
Found open bake igniter. Will give est. cust does not want to repair. Do not order part. Paid SC. Good for 30 days.; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDC215EW1
Near Fairview Park, OH 44126
Brian B
Job Details:
07/28/2017
Ran machine on high with amp meter connected. 27.6 amps on L1 line, 23.5 on L2 when heater is on. Amp draw is correct. Let run on high for 10 min. Voltage at term block when machine is running is 255v. Should not trip a 30 amp breaker. Advised cust to have breaker replaced by qualified electrician. Dryer checks ok.; Job Cmpltd,
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details:
07/28/2017
Found damper knocking very loudly. Needs damper replaced. ; ordrng 1 WPW10594330 (DAMPER, CONTROL)
We serviced a
WHIRLPOOL DRYER
Model MDE308DAYW
Near Olmsted Township, OH 44138
Brian B
Job Details:
07/28/2017
Replaced listed parts. Ran test cycle. Optest ok. Drum now turning good. Checked vent.. airflow good.; Job Cmpltd,
Near Strongsville, OH 44149
Chad P.
Job Details:
07/28/2017
JMC8130DDB JENNAIRE Installed switches. Op test ok. ;MICROWAVE
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details:
07/28/2017
Customer complaint that unit is not agitating, ran diagnostics found f7e5 (shifter fault) error code, ran manual test cycle, unit did not agitate, found shifter motor resistance out of range, unit needs new shifter, installed new shifter, ran recalibration cycle, op test good ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Brian B
Job Details:
07/28/2017
Correct address is 1480 allen dr, westlake. Checked temps. 1 freezer, 40 ff.. found left ff door not closing. Lower drawer in ff section not going in all the way, keeping door from closing. Removed deawer.Found food items behind drawer. Reinstalled drawer. Now drawer and main door closing properly. Freezer i/m container not installed properly, causing ice to go on bottom of freezer. Corrected ... used steamer to open ff i/m door as it was stuck shut due to main door not closing tight. Both icemakers are working. Set controls to normal. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KGST307HBS9
Near Fairview Park, OH 44126
Brian B
Job Details:
07/28/2017
ested bake and broiler. Both functions are working at this time. Cust said she was getting an f code periodically. If this was an f2 code, will need new glass panel.. also display is dim. Advised cust that sc is good for 30 days, and if problem reoccurs, to call us back. Approx cost to replace panel and display, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Fairview Park, OH 44126
Brian B
Job Details:
07/28/2017
, Found evap iced up. Machine not defrosting. No airflow to ff section. Placed into forced defrost. Heater on at 550 watts. Will need new control board. Replaced from t/s. Used steamer to defrost coil. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
07/28/2017
Found gap in freezer door seal. Conformed gasket. Advised to not open and close it for about 20 to 30 min. If issues continue please contact wpl back for service. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Brook Park, OH 44142
Robert A.
Job Details:
07/28/2017
Found freezer evap not frosted all the way across. Temp in freezer is 16, ff at 40. Ice building up on top of freezer evap hitting fan.. ff evap is uncoated. This is covered under special profect code S71233.. ran diag, step 4, valve working properly, no leakage into opposite evap. Will need new ff evap assembly. Allow 3 hrs for return visit.; ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DRIER-UV) and 1 WPW10537710 (DRIP PAN), schdld next appmnt for 8/2 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBT4
Near Chester Township, OH 44026
Robert A.
Job Details:
07/28/2017
Found upper spray arm broken, ran unit, wash motor making noise, cleared sump, ran again, ng needs sump asm; ordrng 1 8193983 (SPRAY ARM TOP) and 1 WPW10780877 (SUMP ASM), schdld next appmnt for 8/2 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Auburn Township, OH 44023
Robert A.
Job Details:
07/28/2017
Found drain pump humming, trap clear, needs pump; ordrng 1 WPW10425238 (PUMP75.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 WED !,
We serviced a
GE REFRIGERATOR
Model GSH22JSXASS
Near Munson Township, OH 44026
Robert A.
Job Details:
07/28/2017
Installed evap fan and bulb, op test okAllow 24 hrs for proper cooling; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWJA
Near Streetsboro, OH 44241
Robert A.
Job Details:
07/28/2017
Installed i/m, op test ok; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details:
07/28/2017
Customer complaint that power cord burned, found power cord and outlet severely burned, units terminal block is good, advised customer that they need an electrician to repair outlet and a new power cord, cord is not covered under warranty, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Maple Heights, OH 44137
Robert A.
Job Details:
07/28/2017
Checked svcmatters, no pointers, Ran diagnostics, no codes, found hot and cond reversed, corrected, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Pepper Pike, OH 44124
Robert A.
Job Details:
07/28/2017
Cust states that there were a lot of suds and unit would not drain, pressed cancel, unit drailed, ran diognastics, cold water code, after fill water 92deg, needs to be 120 deg, run hot water in sink before starting unit, excess soap in unit, cleared suds, ran diognastics again, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, OH 44122
Robert A.
Job Details:
07/28/2017
Found water tank frozen, replaced seal around i/m, defrosted tank, good flow through disp, cycled i/m, received water, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Mayfield Heights, OH 44124
Robert A.
Job Details:
07/28/2017
Ran diagnostics, off bal , ran recal cycle, good, found piece of foam under unit causing guard to hit pully, removed, op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, OH 44143
Robert A.
Job Details:
07/28/2017
Complaint, not cleaning dishes, Ran unit, water temp at fill 85 deg, good water flow through spray arms, unit working correct Need to run hot water in sink until hot before starting unitOp test ok; Job Cmpltd, s
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details:
07/28/2017
CC that the is a white residue on the clothing. Advised cust to throw the detergent pods or to use 1-2 tablespoons of detergent into the tub as the washer is filling and the clean the washer with affresh or vingear. Checked in between tub and basket. To run an extra rinse cycle. Ran diag no codes, ran test 51 auto and test 52 calbration. Optest ok. ; Job Cmpltd
We serviced a
KFIS29BBMS00 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details:
07/28/2017
Installed new deli drawer control, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Deerfield Township, OH 44411
Tim G.
Job Details:
07/28/2017
Complaint that the unit isnt cleaning or the unit doesnt have enough pressure. Tested unit and found unit to fill and then start to wash. Let unit continue with the cycle and found unit to start the second fill and then the valve open up causing the water flow to stop causing the unit to not wash. Replaced the valve, op test good. Instructed customer on detergent usage, running the water the sink first and proper loading. ; used 1 W10648041 (VALVE-INLT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Gail V.
Job Details:
07/27/2017
Complaint that the unit doesnt cool in the ff section only in the fz. Checked unit and tried to enter diagnostics and found the control not letting tech. Unplugged unit to reset and tried again. Tried to enter diagnostics again and this time entry was good. Went to step 4 and found heater to turn on and pull 3 amps indicating that all defrost functions are working. Unit needs control. ; ordrng 1 W11039821 (CONTROL BOX), schdld next appmnt for 8/2 WED 8-11,
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Ravenna, OH 44266
Tim G.
Job Details:
07/27/2017
Complaint of loud sound when running. Checked unit and found the rt roller to have no rubber on it. Quoted customer for repair and replaced both, op test good. ; used 1 349241T (ROLLER KIT) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Mogadore, OH 44260
Tim G.
Job Details:
07/27/2017
Complaint that the unit is making a loud sound in the spin cycle. Tested a spin cycle and found the pulley grinding on the splutch. Checked and found damage to splutch and pulley. Replaced both, op test ng unit still rubbing. Checked and found the internal shaft of the gearcase sagging causing the issue. Unit needs gearcase. ; ordrng 1 W10806333 (gearcase), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 8/2 WED !,
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Ravenna Township, OH 44266
Tim G.
Job Details:
07/27/2017
Complaint that the unit is very loud in the spin cycle and that it adds time to the cycle. Checked and found the cause of the sound and the adding of time is due to the rear tub bearing. Unit needs the rear tub half w/ bearing and the inner basket. Please request extra labor ( unit is on a ped and in a very small room).; ordrng 1 WH01X21994 (seal oring) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion), schdld next appmnt for 8/2 WED ! [***],
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Streetsboro, OH 44241
Tim G.
Job Details:
07/27/2017
Complaint of a abnormal sound when running. Checked and found the sound in question coming from the idler pulley. Replaced the pulley, op test good. ; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd, O-emld
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Streetsboro, OH 44241
Gail V.
Job Details:
07/27/2017
Complaint that the unit will not power up and or run. Checked unit and found a 3 prong cord with unit and the terminal block setup for a 4 prong cord (nutral moved from case). Applied power between L1 and N and found the unit to turn o and run with out problems. Unit working ok and ready for resale. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP11
Near Aurora, OH 44202
Tim G.
Job Details:
07/27/2017
Complaint that the unit is still leaking water and forming ice. Checked and found the uce maker in mid cycle and watched. Found the ice maker to leak when filling. Replaced the ice maker and cycled, op test good no leaks. Cleared all the ice, op test good. No need for tech to contact techline as problem was identified at the time of arrival. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSHF6PGZBEBB
Near Chagrin Falls, OH 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit will not make ice. Checked unit and found the ice maker on but the fill tube frozen solid. Cleared the ice in the fill tube and let ice maker cycle. Found the unit to cycle but the water to seap when valve closes. Unit needs the water valve. ; ordrng 1 WR57X10032 (valve,water), schdld next appmnt for 8/2 WED !,
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES6
Near Bainbridge, OH 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit leaks water for the fz section. Checked and found the unit not draining when in defrost due to old style duckbill drain. Quted customer for repair and replaced duckbill with drain kit, cleared the ice and the drain, op test good. Part is at no charge to the customer per whirlpool. ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
MDBH949PAB1 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details:
07/27/2017
Replaced the vent. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY01
Near Bainbridge, OH 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit will make ice but not dispense. Checked unit and found the flapper to open but the motor to not run. Checked and found 4 broken wires and the bottom fz door hinge. Quoted customer for repair and soldered the wires back together, op test good. ; , Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details:
07/27/2017
Replaced the wheel. Ran unit, no noise. Optest ok. ; Job Cmpltd
We serviced a
110.45986400 KENMORE
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
07/27/2017
Found unit not draining. Cleaned out pump catch. Op test ok. ; Cllctd $190.03 CC Ref # 782407958, Job Cmpltd,
We serviced a
417.99570110 KENMORE
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details:
07/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
110.20956993 KENMORE
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details:
07/27/2017
nstalled new part unit op tested good ; Job Cmpltd,
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near Ashtabula, OH 44004
Jeff M
Job Details:
07/27/2017
The unit as a wiring issue in the house between the ground on the outlet in the gas line and getting 120 V AC customer needs to get an electrician to resolve the issue; Job Cmpltd
We serviced a
MEDX500XW0 MAYTAG
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details:
07/27/2017
Unit is heating fine, getting hot from poor airflow out, advised customer to have vent cleaned, also unit had a rattle, found a rando screw in bottom of unit, removed, no rattle now, op test ok.; Job Cmpltd
We serviced a
KRFF305EWH00 KITCHENAID
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details:
07/27/2017
Customer complaint of frost build up in freezer section, no air leaks in cabinet, both fresh food section and freezer section doors are sealing, unit is operating as designed; Job Cmpltd
We serviced a
MSB2354DRQ WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details:
07/27/2017
Customer complaint that unit stopped cooling, customer unplugged and replugged unit, unit started cooling, then quit, customer repeated, now unit has been running for 3 hours, fresh food section temperature at 57 degrees, freezer section temperature at 44 degrees, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor with power supply box, compressor started, frost pattern improved, unit needs new start device, installed new start device, op test good ; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model OTR MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details:
07/27/2017
CC that the light will not shut off. Pressed the light button does not turn off. Will need a new control board. ; ordrng 1 W10892389 (CONTROL BOARD)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details:
07/27/2017
CC that there is ice buildup on the back of the i/m. Found ice buildup on the backwall of the i/m. No service pointers called t/l Mark file # 7719649221. Said to order kit w10688359 and the seals, gasket and adapter. ; ordrng 1 W11126056 (ADAPTER) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 w10688359 (sealer-gum), schdld next appmnt for 8/2 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
07/27/2017
Customer complaint that doors are not sealing causing condensation, no condensation found in fresh food section or freezer section, both fresh food section and freezer section doors are sealing, unit is operating as designed ; Job Cmpltd
We serviced a
LGHB2867PF2 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
07/27/2017
Installed seal and slides. Op test ok. ; Job Cmpltd
We serviced a
KSRG22FKWH04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
07/27/2017
Found i.m. Fill cup froze up. Causing water to pour around it. Cleared ice. Op test ok.
We serviced a
KUDS30IXWH6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
07/27/2017
Found unit now flashing leds on control and even starting on its own. Found control came unmounted and locking tabs broken. Unable to remount control. Needs interface and control replaced.
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details:
07/27/2017
Ran compressor with breakout box, watched amp draw, 1.5-1.6 amps, started cooling evaporator, needs start device, quoted WPW10197428
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details:
07/27/2017
CC of clothes snagging in washer, felt entire inside of basket and wash plate, unable to find any culprits, took pictures of damaged articles, ran auto test to look for irregularities, none found, unable to find culprit at this time, documented damage, op test ok; Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details:
07/27/2017
Replaced gearcase and belt shield, ran calibration and auto test, op test ok.; Job Cmpltd
We serviced a
WTD910SAYE2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/27/2017
Cc of leaking and water damage, found damage to subflooring, photographed, started unit, found leak at diverter, needs replaced, also replacing seal and disk; ordrng 1 W10195677 (grommet) and 1 W10537869 (diverter mtr) and 1 WPW10476221 (diffuser)
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details:
07/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GTR18BBSARWW GE
Model REFRIGERATOR
Near Andover Township, OH 44003
Jeff M
Job Details:
07/27/2017
Installed new part unit op tested good ;
We serviced a
MDB8751BWB WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details:
07/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
07/27/2017
Complains of the washer won't finish the cycle I put the unit in a manual test mode I manually tested all the individual components calibrated the machine unit tested good most likely the customer had the unit installed incorrectly
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details:
07/27/2017
Customer complaint that unit is not cooling, fresh food section temperature at 81 degrees, freezer section temperature at 81 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box to power compressor, compressor did not start, unit needs new compressor ; ordrng 1 W10160407 (compressor ), schdld next appmnt for 8/2 WED
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Dan H
Job Details:
07/27/2017
Customer complaint that unit will not start, confirmed, user interface is unresponsive, unplugged unit, plugged back in, display lit, ran diagnostics found f6e2(communication error acu cannot hear ui) and f6e3( communication error ui cannot hear acu), unit needs new user interface and control board; ordrng 1 W10812422 (CNTRL) and 1 W10861507 (user interface ), schdld next appmnt for 8/2 WED
We serviced a
MDE4000AYW WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details:
07/27/2017
Customer only recieved 1 roller, needed 2 to complete the repair, ordering 1 more roller and rescheduling; ordrng 1 12001541 (ROLLER), schdld next appmnt for 8/4 FR
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details:
07/27/2017
CC that it wont finish a cycle. Hooked power cord up, ran diag 9-1 diverter cant find postion. Found the blue wires were not connected to the diverter, plugged blue wires in. F4e1 float switch is open, float switch is clear and is "clicking". Optest ok. ; Job Cmpltd
We serviced a
MDB7601AWQ MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details:
07/27/2017
Replaced the main control. Ran a light wash , waited till 76 minutes counted down. Optest ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland Hills, OH 44060
Corina B
Job Details:
07/27/2017
CC that the ice is not coming out of the dispenser. I/m 17 ff 41. Cust turned i/m off for a few days. Turned it back on and started working. Found ice bucket frozen to the auger, steamed the bucket out. Wiped the auger down. Checked the ice bin for solid block of ice to see if the water valve was dripping or if it was overflowing, none. Ice cubes were normal. Dispensed the ice, and crushed worked and the shoot door was closing everytime. Optest ok. ; Job Cmpltd
We serviced a
WRF991BOOM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details:
07/27/2017
Replaced the parts listed. Brought back core for return. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model OTR MICROWAVE
Near Willowick, OH 44095
Dan H
Job Details:
07/27/2017
Customer complaint that unit is not starting just flashing open/close door, unit needs new switches and cams, installed new switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
GI5SVAXVL01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details:
07/27/2017
Customer complaint of condensation on mullion, all doors are sealing, found mullion heater turned off, turned mullion heater on, heater is working, advised customer to turn on humidity control when they notice condensation on mullion, unit is operating as designed ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details:
07/27/2017
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details:
07/27/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details:
07/27/2017
Ran diagnostics, error F9e1 long drain, f5e2 lid lock, cleared, ran auto test, unit tested successfully, slightly unlevel, leveled, checked errors, none, ran manual spin, good, op test ok; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details:
07/27/2017
Customer was describing some of the noises the machine was making unfortunately I was unable to duplicate the issue I did re-calibrate the machine operation tested good; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details:
07/27/2017
Installed valve. Ran harvest and fill test. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
07/27/2017
Replaced control. No testing station. Advised to sell amd we can service in home. Control was with unit
We serviced a
WHIRLPOOL WASHER
Model C22450977
Near Willowick, OH 44095
Brian B
Job Details:
07/27/2017
, Machine will not start. Ran diag.. f6E1 code. Comm error between mcu and ccu. Ohmed out wiring per tech sheet. Wiring good. Ohmed out stator windings, windings good. Called tl, kevin. System is down, no documentation.. checked for 120v on MS2. Started a cycle, had 120 for 1 sec then drops out.. checked for 5v dc on MI3 between 1 and 3.. 5 volts present. Will need new MCU. Will credit cust for door lock repair. Will give est for MCU.. office to order part. Cust needs later appt if poss.; ordrng 1 WPW10374126 (MOTOR CONTROL 22414), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/2 WED 2-5,
We serviced a
MSD2542VEB01 MAYTAG
Model REFRIGERATOR
Near Madison, OH 44057
Corina B
Job Details:
07/26/2017
CC that the unit is not cool. Fz 88 and ff 73. Removed evap cover no frost. Checked compreeor not running hot to touch. Cond fan is not running. Found a mouse in the cond fan. Used the start box compressor. Started. Will need a new motor and start device.; ordrng 1 WP2188874 (motor-cond) and 1 WP2304884 (start-dev ) schdld next appmnt for 7/31 MON
We serviced a
GE DRYER
Model DG303
Near Cleveland, OH 44102
Brian B
Job Details:
07/26/2017
Machine not heating.. found open ignitor. Also vent is crushed and broken in several places. Will need new vent. Must use rigid or semi rigid venting to prevent a fire hazard. Replaced igniter from t/s. Ran test cycle.. optest ok. Paid for this job and previous with one transaction.; used 1 279311 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model DRYER
Near Cleveland, OH 44102
Brian B
Job Details:
07/26/2017
Machine not heating. Found foil vent about 12 feet too long and all twisted up behind dryer. Shortened vent, advised landlord that this can be a fire hazard and should use rigid or semi rigid metal venting..Found open valve coils. Replaced coil kit from t/s. Ran test cycle. Optest ok. Office to run cc for this job and previous. ; used 1 279834 (COIL) from stock, Cllctd $414.52 CC Ref # 781579116, Job Cmpltd, saved
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVQ2
Near Avon Lake, OH 44012
Brian B
Job Details:
07/26/2017
Pulled dishwasher out. Replaced drain loop. Reinstalled machine. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details:
07/26/2017
Machine making a scraping noise. Removed front and found a key caught in front drum seal. Removed .. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Bay Village, OH 44140
Brian B
Job Details:
07/26/2017
Verified pop. Sent pic. CC that ff section was freezing food on top shelf. Checked temps. From 39 to 44 lower down. Freezer at 1 deg.. found 3 cans of beer under diffuser/ damper is frozen. Found bag of burger buns up against damper. Called TL, leon, he said anything under diffuser will eventually freeze. Also, he said ice will take 36 hrs to fill container if no one opens door or uses any ice. There are 5 people in family going in refridge. All functions normal.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near North Olmsted, OH 44070
Brian B
Job Details:
07/26/2017
, Found door switch stuck closed. Machine does not shut off when door is opened. Replaced switch from t/s. Ran test cycle. Optest ok.; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Rootstown Township, OH 44272
Robert A.
Job Details:
07/26/2017
ound no power to ui or lights, c/b receiving 120vac, no power out of c/b, needs control; ordrng 1 WR55X28074 (CONTROL BD15211), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C schdld next appmnt for 8/1 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Aurora, OH 44202
Robert A.
Job Details:
07/26/2017
Ff34, frz-2, ice bin full, fans running, evaps frosted, ran diagnostics, no codes, cycled power to unit, unit working as designed at this time; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Atwater, OH 44201
Robert A.
Job Details:
07/26/2017
Installed bearing kit, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details:
07/26/2017
Talked w/cust, said unit is working now, checked unit, both bins full, all fans running, temps good, poss air in line, cust to watch, op test ok; Job Cmpltd, saved
We serviced a
AED4475TQ1 ADMIRAL
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details:
07/26/2017
Customer complaint that unit is not heating, no model/serial tag, started timed dry cycle, unit did not heat, found timer contacts A-C open, should be closed while heating, unit needs new timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair at this time
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details:
07/26/2017
Complaint, drawer next to oven hard to open, moved oven over, op test ok; Job Cmpltd, saved tckt [SdLink\295091a.png], saved tckt [Sd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Hunting Valley, OH 44022
Robert A.
Job Details:
07/26/2017
Complaint off bal sometimes, ran diagnostics, no codes, ran test 51, all passed, ran test 52, good, leveled unit, op test ok; Job Cmpltd,
We serviced a
WET4024EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Chris H.
Job Details:
07/26/2017
nstalled new parts, found burnt marks on winding in the motor, unit needs a new motor, spoke with gs ordering part ; ordrng 1 WP661600 (motor-drve), schdld next appmnt for 8/1 TUE
