Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cust showed pop, sent pic. CC that there is frost and ice in the freezer. Checked gaskets, good. Used Vaseline around the gaskets. Optest ok. No water to unit."

Near Bennington Dr, Strongsville, OH 44136
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FW3 "Cc: not staying lockedFound error codes f0e3(overload) f5e1(lid switch fault, lid is open) f7e9(Locked rotor) f9e2(water ring detected, pump drive system problem). Basket spins freely. Ran auto test, during auto test the lid locked and unlocked on test 11. Started test back up, unit locked and continued. Got to test 17 unit finished then unlocked at test 18. Found oil leaking from gearcase. Needs gear case, control and lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11134159 (gearcase) and 1 W11195970 (cntrl-elec)"

Near Glenhurst Rd, Willowick, OH 44095
Corina B.

Corina B.

REFRIGERATOR GE PFCS1RKZHSS CC that there is no ice. The side wall it 116* top air duct has cold air coming out the bottom air duct does not. Checked the ice fan 6.9 dc volts. Condenser and evap fan 6.9 dc volts unplugged the fans 6.9 dc volts. Unplugged the mullion strip 24 ohms. Fan 6.9 dc volts. Called t/l Josh file # 191002-003251 unplugged the connector j-2 the voltage went to 13.8 dc volts. There is a broken wire in the cabinet. Unit is non repairable.

Near Deerspring Ct, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Replaced the control. Brought core back for return. Optest ok no water to unit. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Crocker Rd, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH01 The unit is not defrosting needs a defrost sensor and control; ordrng 1 W11353815 (CONTROL ) and 1 WPW10384183 (thermistor)

Near E 130th St, Cleveland, OH 44108
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 Installed new feet

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

RANGE KITCHENAID KODE500ESS04 Installed glass and handle OP TEST OK

Near Miles Rd, Bedford, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 Cc: does not spin out clothes on whites cycle and sometimes rinse and spinFound error codes f0e3(overload) and f2e1(stuck key). Ran auto test and calibration. Ran a rinse and spin. Spoke to BJ he advised with the stuck key error and with the intermittent spinning to replace both ui and control. Needs ui and control; ordrng 1 W11125152 (console) and 1 W11182868 (cntrl-elec)

Near Campbell Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2258FEZ01 Customer showed pop delivered from bloom brothers on 10-5-18Cc of frost in freezer Did not see any frost other than by light switch Found a pack of corn pushing door back open a hair because it’s getting smashed in between upper drawer . Not having enough clearance to close properly. Also advised on normal frost condensation according to whirlpool product page OP TEST OK

Near Shelburne Rd, Shaker Heights, OH 44122
David R.

David R.

RANGE KITCHENAID KERS306BSS0 Replaced part. Tested bake and broil. Op test ok

Near Coronado Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit op tested good

Near Behrwald Ave, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived, plugged unit in and checked all around. The drain duck bill isn’t clogged, the water valve isn’t leaking or cracked. Asked employees if the customer knew where it was looking or just said it was a leak somewhere, no clue. As off today everything checks fine. Op test ok"

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW2 Installed new part unit op tested good

Near E 119th St, Cleveland, OH 44120
Dan H.

Dan H.

DRYER WHIRLPOOL MEDC215EW1 "Customer complaint that unit is not starting, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WPW10569603 (switch-dor)"

Near Pearl Rd, Cleveland, OH 44109
David R.

David R.

RANGE GE JT915W0F6WW "F9 error code, dealing with cooling fan. Tested, Fan is weak. Ordering fan, customer has switches they bought to test and put in.; ordrng 1 WB26T10018 (fan assy 98.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hunting Hollow, Grafton, OH 44044
Joe O.

Joe O.

STACK W/D FRIGIDAIRE FFLE3911QW0 "Cc: not spinning out clothes Found unit draining. Will not fill. Blew through pressure hose, hose to tub is clear. spoke with BJ. Stated that it will the unit needs a pressure switch and control. He advised that if the customer does not want to repair we would contact about refunding. Needs control and pressure switch.; ordrng 1 5304504885 (sensor3140) and 1 5304511966 (CONTROL12610)"

Near King St, Conneaut, OH 44030
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit op tested good

Near Rolling Acres Ct, Painesville, OH 44077
Corey L.

Corey L.

RANGE KITCHENAID KODE500ESS02 "Replaced controls, sensor installed is the corrected version, same as one sent in kit, op test good"

Near Center Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 Replaced the drain tube. Steamed out the evap drain hole. Optest ok.

Near Laurell Ln, North Olmsted, OH 44070
Arthur V.

Arthur V.

DRYER AMANA NGD4655EW2 Replaced all parts listed. Op test good

Near S Myers Rd, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 Transmission shaft is stripping hub ordering transmission and other parts need also found oil underneath all over parts ordering ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11395618 (CAP) and 1 WPW10006384 (drive belt)

Near W 38th St, Lorain, OH 44053
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHB0 "Customer complaint dish washer turns on but just sits when pressing start after returning home from a trip, confirmed, started cycle, unit did not fill, closed and opened water valve under sink, ran diagnostics, f2e1 error which is not on tech sheet, ran through test cycle, passed, started another normal wash cycle, unit filled and advanced to wash, drained, op test good"

Near Laura Ln, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HV0 "Customer complaint hinge seems loose and knobs falling off, customer had a relative their house sitting, hinge safety clip was not fully down on left side, corrected, op test good, knobs are not falling off but did notice they paint bubbled in spots, if this is what customer is referring to they need all knobs (5) W10819917 sent to the home customer can install knobs"

Near Canterbury Rd, Westlake, OH 44145
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that unit is not washing and making clicking noises, confirmed, unit needs new lid lock, scheduling for Monday 10/7/19 to return and install parts; schdld next appmnt for 10/7 MON !"

Near Lotus Dr, Cleveland, OH 44128
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8979SFZ2 Replaced the right and left track. Unit is does not have screws to hold it in place. Advised cust to install screws for the dishwasher body does not twist. Optest ok.

Near Primrose Ln, Westlake, OH 44145
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc of water leaking. Found water leaking behind panel. Water coming front vent, gasket was not on all the way. Corrected gasket, leveled out legs. Tested. No leaks, left water mat. Op test ok."

Near Gessner Rd, North Olmsted, OH 44070
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDD03DTSS3 Cc: ui not responding to touchUi will only allow some selections and will switch selections on its own. Needs uiCustomer does not want to repair at this time

Near Harvest Home Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not filling with waterCustomer showed popCustomer stated it doesn’t fill with enough water to wash.Ran diagnostics, no codes stored. Ran auto teat and calibration, all functions passed. Unit is working as designed. Explained to customer how water level sensing works on this unit. Advised customer about using deep water wash selection to get the most water. Op test good."

Near Huntmere Ave, Cleveland, OH 44110
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE KSRG25FKST18 "Installed water filter housing, placed water mat, op test good"

Near Ardmore Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KSC23C8EYW00 "Installed cover, water back on fridge floor, found ff evap drain clogged, cleared obstruction, op test good"

Near Richmond Rd, Beachwood, OH 44122
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF330PAHW2 Installed latch strike. Ran wash test and checked door for proper seal. Unit operation normal. Op test good.

Near Rockefeller Rd, Wickliffe, OH 44092
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF518SAHM0 "Cc unit generating e4 code againConfirmed e4 code for overflow condition. Checked float under unit, small amount of water, tripping overflow switch. Ran test cycle, unit dripping from sump access port cover. Removed, checked o-ring condition, looks in good shape. Ran bead of silicone around cover to reinforce o-ring seal."

Near Deerfield Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cleared evaporator , installed thermistor and control, op test good"

Near Megan Ct, Mentor, OH 44060
Corey L.

Corey L.

WASHER MAYTAG MVWC425BW1 "Customer complaint washer not spinning clothe ou!ran diagnostics found long drain and over suds, advised only need 1-2 tbsp of detergent, found drain pump humming, quoted to clear obstructions plus price of the part if pump is needed, ok, replaced water pump with ts part, op test good; used 1 WPW10661045XXX (XXX DO NOT RESTOCK XXX 57.78) from stock"

Near Champ Dr, Euclid, OH 44117
Corina B.

Corina B.

REFRIGERATOR AMANA ASD2522WRS05 "CC that there is frost and ice in the ff and Fz section. Found the ff gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Found the control panel not aligned, sticking out for the gasket to not sit flush. Re seated the panel. Optest ok."

Near Marilyn Rd, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYY01 Cc of no cool Found unit to have previous sealed system work done and ff evap leaking vNeeds evap and filter dryer

Near Parkwood Dr, Euclid, OH 44132
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 The unit had a stuck ui button error code also had a lock error they cleared the codes ran a calibration cycle unit tested good wasn’t able to duplicate issue

Near Som Center Rd, Moreland Hills, OH 44022
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DW4 The back roller where seized I installed a dry repair kit form ts unit op tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near E Ash Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

DRYER SAMSUNG DV431AEWXAA Installed new part unit op tested good

Near Lytle Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL G16FARXXY02 It appears that the freezer door was left open when I got there all but a little bit of frost it was gone unit test

Near Haskins Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW Cc units start button sometimes doesn’t work Ran diagnostics found no stored error codes Ran manual lid lock mode about 30 times in a row to test functionality of start button Could not duplicate an issue with button Ran auto test and calibration OP TEST OK Could not duplicate an issue

Near Pioneer Trail, Mantua, OH 44255
Brian M.

Brian M.

RANGE ELE SL-IN FRIGIDAIRE PLES389ECH Installed element Ran test bake OP TEST OK

Near Cambridge Ct, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Installed control and UI Ran auto test and calibration OP TEST OK

Near E Pioneer Trail, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ice maker and water valve Ran test harvest and fill on ice maker OP TEST OK

Near Nancy Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc unit doesn’t spin rightFound tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Firethorn Drive, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204EBL1 Cc unit not turning on Found unit in control lock Ran test cycle unit ran no errors Then I ran another test and unit would not let me start and restart the cycle Then unit shut off Needs UI EST only

Near Skinner Rd, Mantua, OH 44255
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE505W0HS1 Installed new part unit op tested good

Near Parkside Rd, Chardon, OH 44024
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB8959SFZ4 The left rail was correct part number on the package but the parts inside the package was the right hand number. reorder left hand rail; ordrng 1 W11259785 (track)

Near Edgewood Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL WFG515S0EB1 Installed power cord and door switch rod. Op test ok

Near Mooreland Ave, Willoughby, OH 44094
Joe O.

Joe O.

RANGE JENN-AIR JES9800AAW Installed element and oven probe. Ran test bake to 350. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wright St, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc unit humming and codes Found unit stuck in drain mode. Ran diagnostics, found code f3e1 for water level sensor fault. Blew through pressure hose, checks clear. Cleared code, ran diagnostic cycle X2. All functions passed both times, no errors. Possible suds issue, noticed suds buildup in unit during both diagnostics cycles. Advised customer on detergent amount. She said she has pods she can use. Op test good."

Near Fern Dr, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that unit is not draining, ran diagnostics found f7e5(shifter fault) f7e6(motor fault) error codes, ran drain and spin cycle, lid locked, unit spun , drain pump is working, ran manual test cycle, unit shifts from agitate to spin, unable to duplicate the problem , unit is operating as designed"

Near Marvin Ave, Cleveland, OH 44109
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW3 "Customer complaint of loud clunking noise, found agitator loose, tighten end agitator bolt, op test good"

Near Joan Ave, Cleveland, OH 44111
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cc: gasket damagedSteamed out gasket. Op test ok

Near Renoir Way, Pepper Pike, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW0 "Cc unit not stopping(Water keeps coming in)Ran diagnostics, found codes f0e3 for overload. Cleared codes. ran auto cycle. All functions passed. Ran calibration.Had customer run a normal load, she stated it washes then started filling again and doesn’t seem to stop. Advised customer how the sending works on this unit, she also had deep water wash high turned on. Showed her how to use her controls. Watched wash load. Unit operating as designed, op test good."

Near Geraldine Ave, Richmond Heights, OH 44143
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Installed tub. ran test cycle. Op test ok

Near Concord Dr, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHITE WESTHS WRS6R3EW4 "Cc unit leaking from freezerFound freezer bottom with ice buildup and evap drain hole clogged.De iced freezer, steamed drain pan and drain hole clear, removed drain tube, cleared ice. Op test good."

Near Warrensville Center Rd, South Euclid, OH 44121
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 Installed outer glass and reinstalled handle. Added loctite to handle screws. Door op test good.

Near Elberta Ave, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed ice door and module. Op test ok

Near Anthony St, Maple Heights, OH 44137
Jason N.

Jason N.

RANGE WHIRLPOOL RBS245PDT11 "Cc unit does not turn offCustomer stated unit burned her food, she shut if off on panel, but it did not turn off, it stayed on. She turned breaker off to shut down power to unit. Her son turns back on a few days later, it instantly heated up and locked the oven door, set her smoke detector off. Confirmed unit door locked, unit broil stuck on. Unit needs control board. Part is NLA, advised customer Fred’s or her warranty company will contact her in 3-5 business days with next steps."

Near David Dr, Bedford Heights, OH 44146
David R.

David R.

KITCHEN WHIRLPOOL WDF520PADB7 "Cc unit not working. 120 going into unit. Found tab that keeps control in place turned wrong way. Corrected control position. Ran normal cycle, unit called for water, wash motor good, drain good. Op test ok"

Near Bursley Rd, Wellington, OH 44090
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not spinning, ran diagnostics found f2e1 stuck key, f71 basket speed fault, and f0e2 over suds, cleared, ran spin and agitation tests passed, lid lock shut off while tub was still spinning, shifter failed, tach test failed, replaced shifter with ts, op test good ; used 1 W10913953 (ACTUATOR) from stock"

Near E 124th St, Cleveland, OH 44108
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts. Tested. Give time to return to normal temps. Op test ok

Near W Clifton Blvd, Lakewood, OH 44107
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7300DW0 "Cc unit not agitating or transmission problemCustomer stated he’s having lid lock issues, and the agitator is not washing the clothes. He tried to take washplate off to see what was wrong. Washplate bolt head is rounded off and stuck on shaft, will not be able to remove. Washplate is loose, no splines left on washplate. Ran lid lock test, unit codes f5e3 for lid unlock fault. Unit needs washplate, gearcase, lid lock, and washplate screw. Quoted customer on part cost, he’s calling wp back to see if they will cover parts now. ; O-emld tckt"

Near Traver Rd, Shaker Heights, OH 44122
David R.

David R.

WASHER WHIRLPOOL MVWB700VQ0 Replaced part. Tested in service mode. Op test ok

Near Brandywine Dr, Strongsville, OH 44136
Jason N.

Jason N.

DRYER WHIRLPOOL WGD5000DW3 "Cc unit not heating Confirmed no flame, ignitor is glowing, checked gas valve, is on. Gas coils not activating. Unit needs gas coils.; ordrng 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)"

Near Fairmount Blvd, Beachwood, OH 44122
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer is not drying well, started timed dry cycle, confirmed found outside screen over vent severely clogged, cleared, short run good airflow, op test good"

Near Shaker Blvd, Cleveland, OH 44120
Corey L.

Corey L.

WASHER MAYTAG MVWC415EW1 "Installed parts listed, calibrated, op test good"

Near Lake Rd, Rocky River, OH 44116
David R.

David R.

WASHER WHIRLPOOL GHW9100LW2 "Cc water going into unit without even being on, customers tested the hot/cold valves and said it’s the hot valve that’s letting water into unit. Arrived today, valves turned off. Turned one on at a time. Waited a couple of mins to see if anything would start going into dispenser, little water trickling in. Ordering valve. Customer wants to put in part themselves. No return.; ordrng 1 WP8181694 (valve 67.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Station Rd, Columbia Station, OH 44028
Corey L.

Corey L.

DRYER KENMORE 110.850814 "Customer complaint dryer is among a loud noise, confirmed, tension pulley bearing failed, replaced with ts part, lubricated, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Forestview Rd, Bay Village, OH 44140
David R.

David R.

DRYER ROPER RGD4516FW0 "Found ignitor broke,replaced from t/s. Tested.good. No gas to test. All components test fine. Op test ok; used 1 279311 (IGNITOR) from stock"

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WET4027HW0 Cc unit putting out low water. No fill long fill error code. Cold water valve bad. Ordering valve*** stacked unit will need two people to push back in place. Requesting double labor.; ordrng 1 W11222849 (valve)

Near Village Park Dr, Olmsted Township, OH 44138
David R.

David R.

WASHER MAYTAG MVWB850WQ1 "Cc unit is turning on different buttons, emerging some components while lid is up, drain pump activating and not activating intermittently. No error codes. Drain pump checks fine. Unit went through test cycle with no problems. Looked at control, nothing wrong. Gave customer estimate for control and drain pump if keeps happening. Control is discontinued. As of today everything was working fine."

Near Grande Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED85HEFC0 "Found blower housing fuse open replace from truck stock ,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near River's Edge Dr, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVWC565FW1 Cc unit won’t advance. Found bad latch. Replaced from t/s. Op test ok

Near Redwood Dr, Olmsted Falls, OH 44138
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2569YEM0 "Customer complaint ice maker is not making much ice, found a few clumps of ice in ice bin, bottom of im compartment is frozen, fill tube and cup frozen, water leaking past valve, unit needs water valve; ordrng 1 WPW10312696 (water inlet valve)"

Near Grasmere Ave, East Cleveland, OH 44112
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 Customer complaints that washer machine sounds like construction when on sanitize on 24 minutes left on cycle spin basket by hand all good ran diagnostic no error code ran test c00 no noise on test c08 high speed no noise try 4 large towels on a rinse and spin cycle and took a video when it was on spin send it to senior tech bj for a verification that is running normal explain customer and show her video

Near Terra Ln, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9400SW01 Ran quick wash twice and pass check pressure hose no cracks or ripped omh out both connectors from control to pressure switch connectors pass spoke to bj we think computer not hearing the pressure switch or not knowing how much water in basket it might will need a control customer doesn’t want to go with repair

Near Quarry Rd, Amherst, OH 44001
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MSF25C2EXB00 "Customer complaint fridge is not making ice, confirmed ice in mold bin is empty, optics test show optics failed, unit needs new ice bin optics; ordrng 1 W10757851 (optic bd set ref 173.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 84th St, Cleveland, OH 44103
David R.

David R.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "F2E2 UI no response error. Took off panel, Will need both controls; ordrng 1 W10898448 (panel-cntl 124.76) and 1 W10906430 (cntrl-elec 198.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cook Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW2 "Installed new user interface, op test good"

Near Highlandview Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Customer complaint frost built up in frz on track, confirmed frost built up on left track and shelf ends, gaskets are good, found left side track not closing fully every time; ordrng 1 W10625069 (bracket 162.37), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Berkshire Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that lid locked and would not unlocked, ran diagnostics found f5e2(lid lock fault, )f5e3(lid unlock fault), f5e1(lid switch fault), and f8e1(long/no fill) error codes, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near Emery Ave, Cleveland, OH 44135
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit keeps tripping breaker, found terminal block burned installed new terminal block, customer needs to purchase new cord, called whirlpool techline;used 1 279320 (BLOCK-TERM) from stock"

Near Charles Ave, Parma, OH 44129
Corey L.

Corey L.

WALL OVEN KITCHENAID 911.4016179 "Customer complaint oven trips breaker every time it’s turned on, customer cycled on breaker and broil element started heating up, relay on control failed, part WB27K5298 is discontinued, left labor quote with customer if they are able to find the part at a 3rd party"

Near Beachside Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUIC15POZP2 Found bin falling correct issue turn power on watch water fill bin it overflow bin but few minute later circulation pump turn on waiting few minutes till it makes ice and it did took picture of slab of ice I believe main issue was the tray being lapside probably when it was fill it was emptying the water and it was not getting much water at the top

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

WASHER WHIRLPOOL LSC9245BW0 "Installed new timer, op test good"

Near Kenmore Ave, Parma, OH 44134
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Door not locking,try leveling legs and it did not lock ordering latch ; ordrng 1 WPW10653840 (door latch)"

Near Westminster Dr, North Olmsted, OH 44070
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (ELEMENT) from stock"

Near E 276th St, Euclid, OH 44132
Joe O.

Joe O.

DISHWASHER WHIRLPOOL DU1055XTVT1 "Cc: back fill from sink, stinky water, unit shutting off after hitting start buttonFound drain tube ran correctly. Drain tube has a small amount of debris build up in it. Advised customer it could be from the water sitting inside the drain tube for excess periods of time. Could not duplicate shutting off, or water filling from sink. advised customer the control shutting off could be a control issue but I couldn’t duplicate it. Ran normal cycle, unit filled and washed. found drain pump jittering and getting extremely hot. Needs drain pumpCustomer called as I was going to finish the job out. Stated to replace the drain pump. Replaced drain pump. Ran test cycle. Op test ok; used 1 WPW10348269 (PUMP-DRAIN7102) from stock"

Near Homewood Ave, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW2 Installed console Ran test cycle and calibration OP TEST OK

Near Sheldon Rd, Mantua, OH 44255
Gabriel P.

Gabriel P.

RANGE AMANA AGR5330BAS3 Found 125 v going to control but the display not lighting will need a contro; ordrng 1 WPW10556708 (cntrl-elec)

Near Woodstock Ave, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD4850HW0 "Found igniter broken took picture also mine on truck stock is broken ordering ignitor ; ordrng 1 279311 (ignitor kit & bracke), used 1 279311 (IGNITOR) from stock"

Near W 160th St, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of no ice, called whirlpool techline Dustin, suggests replacing user interface and main control at same time with board kit; ordrng 1 W10789393 (cntrl-elec)"

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 Installed motor and capacitor. Ran auto test and calibration. Op test ok

Near E Jackson St, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG PTB1953GRW "Found back panel frost up and evaporator frozen with ice steam all out force to defrost past found drain pan clogg,clear out,opt test ok"

Near Preston Pl, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer making a loud noise while spinning, ran drain and spin, confirmed, noise is rotor loose rubbing on stator, unit needs stator and rotor; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)"

Near W St Clair Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MHW5100DW0 Found unit in pump mode Reset control Ran diagnostics no errors Ran auto test completed as normal Advised customer on soap usage OP TEST OK

Near Chardon-Windsor Rd, Huntsburg, OH 44046
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDE70FXSS1 The u it had the control lock op. Unit op tested good

Near Hermitage Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8000BW0 Installed new part unit op tested good.

Near Roe Blvd, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc unit not making ice againRan diagnostics Ice maker fill test, fill line in door frozen again. Called wp techline, Dave, said to check fill tube heater circuit. Heater should read 6.3k resistance with a supply voltage of 120v. If heater is not good, replace door, if voltage no good, replace control. Checked heater power, good at 118v, heater resistance reading 8.9k. Heater out of range, unit will need door. Advised customer 4-6 weeks for a door, she said they are moving and may be out of house by end of October. ; ordrng 1 LW11026425 (dor-fip)"

Near Hidden Springs Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling in ff againFound ff evap cover and evap frosted over. Removed cover, screws still intact. Defrosted evap, ran service test 39, thermistor checked good. Noticed gap between evap back base and liner, screw missing in back. Added screw and tightened to liner. Changed defrost timing to 8 hr in diagnostics step 7."

Near Leisurewood Ln, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees , freezer section temperature at 42 degrees, good frost pattern on evaporator, found evaporator fan not running, evaporator fan motor is receiving 12vdc , unit needs new evaporator fan motor; ordrng 1 241509402 (motor 116.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cummings Blvd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR GE GSH25JFRFCC "Installed new evaporator fan motor and water filter, op test good"

Near Cooper Ln, Mentor, OH 44060
Jason N.

Jason N.

RANGE WHIRLPOOL WFG361LVS2 "Cc inner oven door glass brokenConfirmed inner door cracked. Quoted customer on repair cost, she declined to repair. Estimate only."

Near Burridge Ave, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit not making iceRan ice maker diagnostics, all checked good. Ran ice bin test, reading bin full or not present, found ice maker turned off. Turned on, advised customer to allow 24 hrs for bin to present ice."

Near Larimar Dr, Willowick, OH 44095
Joe O.

Joe O.

HOOD ELECTROLUX FHWC3655LSA Installed blower. Tested unit. Op test ok

Near Azalea Ridge Dr, Perry, OH 44081
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced freezer door due to defect. Op test good

Near E 39th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 Installed new part unit op tested good

Near Marine Pkwy, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Evacuated refrigeration Installed evap and dryer Ran 30 inch vac Went to fill unit got fill about 3.2 oz and compressor stopped running running Ohmed out compressor ohmed out fine put start tool on it and compressor just hums Needs compressor ; ordrng 1 W10309988 (compressor)

Near River Glen Dr, Aurora, OH 44202
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE LFBD2409LM0B Replaced bottom door gasket and both splash shields. No leaks. Also replaced dispenser again. Unit op test good. Left leak mat

Near Keefus Rd, Conneaut, OH 44030
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 "Cc unit did not unlock or spinRan diagnostics found no stored errors Ran manual spin test and speed sensor test OP TEST OK Ran auto test and a drain and spin , ran calibration OP TEST OK"

Near Newton Falls Rd, Ravenna, OH 44266
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE KSRG25FKST18 "Customer complaint fridge leaking in back, confirmed, found drain pan full, found filter housing leaking, unit needs new housing; ordrng 1 WP2186443 (housing 72.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ardmore Ave, Cleveland, OH 44109
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SDE0 Cc Unit still stops draining Found error for control board triac fuse And open fuse for drain pump Ran test cycle and unit drained fine Needs main control board EST only

Near Cable Line Rd, Diamond, OH 44412
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc: not making ice, water flowing out ice dispenser when getting large quantities of waterFound ice maker will not harvest. Found ice maker stuck in partial harvest cycle. Found when filling a cup with water water started coming out of the ice dispenser. Needs ice maker, control, ui, and water valve; ordrng 1 W10873791 (icemaker) and 1 W11130211 (cntrl-elec) and 1 WPW10341320 (valve-inlt) and 1 WPW10743957 (cntrl-elec)"

Near Hawthorne Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint of gap between cabinet and liner, sealed cabinet to liner with silicon, op test good"

Near Galway Cir, Brooklyn Heights, OH 44131
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer won’t stay on, confirmed, found start switch failed, unit needs new start relay switch; ordrng 1 WPW10117655 (relay-pts)"

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC1 Cc of errorFound stored error of f6e2 Can not get it past error code Needs UI and control EST only

Near Lake Martin Dr, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269DRM01 "Cv that unit is not making ice and slow water flow, cycled ice maker , ice maker cycled but did not fill, unit needs new ice maker and water filter housing; ordrng 1 W10882923 (icemaker) and 1 W11346622 (HEAD)"

Near Lardet Ave, Cleveland, OH 44104
Brian M.

Brian M.

MICROWAVE KITCHENAID KOCE500ESS08 Installed door switched and spring OP TEST OK

Near Montello Rd, Independence, OH 44131
Brian M.

Brian M.

REFRIGERATOR AMANA ART318FFDB06 Cc unit not cooling in fridge Found evap frosted over Checked thermistor Thermistor OPen Replaced using truck stock OP TEST OK Advised it may take 24 hours to cool back down ; used 1 W10902214 (THERMISTOR) from stock

Near Tryon Rd, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint of water pouring from ice maker, turned on ice maker , ice maker cycled and filled , no water came pouring out of ice maker , unable to duplicate the problem , advised customer to leave ice maker on and monitor, unit is operating as designed, customer needs freezer section drawer and fresh food section drawers; ordrng 1 W10704093 (bin-freezr 50.36) and 2 WPW10550026 (front-pan 43.18)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 102nd St, Garfield Heights, OH 44125
Dan H.

Dan H.

DRYER WHIRLPOOL WGD6620HC0 "Installed new thermostat,thermistor, and thermal cut off, op test good"

Near W 4th St, Brooklyn Heights, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new parts, op test good"

Near E Shoreland Ave, Rocky River, OH 44116
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL KMHS120ESS4 Called customer because of running late could not reach customer Went to house customer canceled at door she no longer needs service her son replaced the bulb

Near Auburn Rd, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 "Replaced hub,screws,main control, took core for return. Recalibrated. Op test good"

Near 3rd Ave, Andover, OH 44003
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Cc of gasket not in place Found gasket to be the type that sits behind the liner Tried several times to get gasket to push into place but every time it pops out because the liner is pulled to far apart from the door and gasket just sits to loose behind it and every time you close the door the gasket pops out of place Needs door replaced ; ordrng 1 LW10912374 (dor-fip)

Near Elmbrook Dr, Broadview Heights, OH 44147
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305ESS00 Cc: freezer handle looseTightened door handle. Op test ok

Near Edgecliff Dr, Euclid, OH 44119
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFI2570FEZ07 Customer complaint that unit was at 25 deg in fresh food set at 38 (recommended) after customer reset to 40 deg unit after a couple of days quit freezing things in the fridge. Ran service diagnostics test and all functions normal and all thermisters passed. Let unit run with doors closed and temp was 41 deg set at 40. I raised freezer temp by 2 deg and left fresh food setting at 40. Unit op test good

Near Mill Creek Rd, Jefferson, OH 44047
Gabriel P.

Gabriel P.

DISHWASHER GE PDW9280N20SS Replace parts opt test ok

Near 1st St, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL CAM2742TQ2 "Cc washer not going though cycle on Hot Cold setting. Put unit on hot cold, stared up. Heard a humming noise, checked valves and hot water valve on wall was turned off. Turned on, watching unit, unit is going through cycle. Watched for 20 mins, everything seems good. Op test ok."

Near Morgan St, Oberlin, OH 44074
David R.

David R.

WASHER WHIRLPOOL WTW4950XW0 "Replaced tub ring, ran service test. Op test ok."

Near S Bay Dr, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BW2 "Confirmed outer glass is shattered, replaced with glass and label sent, op test good"

Near Center Ridge Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit building up ice in freezerConfirmed; schdld next appmnt for 10/4 FRI !"

Near Ingleside Rd, Warrensville Heights, OH 44128
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 "Cc: long dry timeschecked vent, vent is clear. Ran test cycle. Timed dry, high heat. Unit has good air flow and cycles heat 155 degrees at rear vent. Could not duplicate issue. called whirlpool tech line spoke with tj he stated the unit sounds to be working as designed. Stated that it could be caused by over loading. He stated he put in his system no more service for this issue Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Chardon Rd, Euclid, OH 44117
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit making grinding or humming noisePlugged in unit, found unit stuck in drain mode. Canceled, ran diagnostics, f8e1 for long fill. Customer stated he just moved drain hose up to wash tub from floor drain. Ran auto test and calibration. All functions passed, op test good"

Near Palmetto Ave, Bedford, OH 44146
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Lots of oil underneath from transmission ordering parts needed ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPAC ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)

Near Canterbury Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT780SAEM1 Control did not came with little control inside but when arrive at customer home everything test ok start button was working cancel was working ran diagnostic pass; ordrng 1 W11028004 (wire) and 1 W11036550 (housing-ui)

Near Marshfield Blvd, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed adapter kit and freezer door gasket. Steamed door gasket pliable and stretched to seal. Op test good.

Near Eldridge Rd, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8800YC0 Bearing sound loud giving estimate customer will fix replace opt test ok ; used 1 W10435302 (BEARING) from stock

Near Harris Rd, Sheffield, OH 44054
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFC310S0ES3 Found relays on bd not closing. Needs control Reschedule at customer request. ; ordrng 1 W11122536 (cntrl-elec)

Near Seeley Rd, Painesville, OH 44077
Corey L.

Corey L.

DRYER WHIRLPOOL WGD5000DW3 "Installed drive motor, op test good"

Near Panorama Dr, Seven Hills, OH 44131
Arthur V.

Arthur V.

DRYER MAYTAG MED6630HW0 Found vibrating noise from exhaust line. Need to order Reschedule at customer request ; ordrng 1 WPW10342188 (pipe-exhst)

Near Butterfly St, Painesville, OH 44077
Jason N.

Jason N.

DRYER KENMORE 417.6171251 "Installed shaft plate and screw. Ran op test, tumble and heat good. Advised customer that vent tube needs replaced. 2 large splits in vent tube."

Near Caves Rd, Novelty, OH 44072
Arthur V.

Arthur V.

DISHWASHER GE GDF520PGJ2WW Found power to machine control nothing out. Needs control.; ordrng 1 WD21X24900 (MACHINE CONTROL )

Near Chapel Rd, Madison, OH 44057
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc downdraft vent came offConfirmed vent disconnected, reattached vent with screws and foil tape. Adjusted angle to prevent bottom drawer from hitting. Op test good."

Near Bardwell Dr, Chesterland, OH 44026
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer is not working didn’t get to the wash light and now it won’t do anything, plugged unit in, unit is in flood lock, canceled cycle, drain hose not fastened to sink, ran diagnostics f8e1 long fill no fill, hot/cold valves pass, asked customer if drain hose had fallen off of sink, yes it has then it didn’t work after being out back onto sink, flood lock, fastened hose to sink, cleared codes, calibrated"

Near Anita Dr, Parma Heights, OH 44130
Dan H.

Dan H.

MICROWAVE GE PEB9159SJSS "Customer complaint that button is stuck , confirmed, found button missing springs , springs are not available parts for this unit"

Near Prospect Ave E, Cleveland, OH 44115
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW Nothing wrong with the washer I press in held start to cancel the original cycle. The unit tested good I explain to the customer if it happens again press and hold the button until the flashing light goes away

Near Fairway Blvd, Willowick, OH 44095
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7500GC0 "Called customer to confirm, no answer, office called and spoke to customer who said they would be home in 10 min at 12:08, waited in driver way 30 min, called agin customer stated 10 more minutes, saved tckt"

Near Flamingo Ave, Cleveland, OH 44135
Jason N.

Jason N.

RANGE KENMORE 790.487629 "Cc unit upper oven not heatingRan bake and broil test, broil test good, no heat on bake. Checked element, physically burnt out. Unit needs bake element.; ordrng 1 318254902 (element,bake15793), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gates Mills Blvd, Cleveland, OH 44124
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8989SHZ0 Installed new part unit op tested good

Near Empire Rd, Wickliffe, OH 44092
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Arrived and customer said unit is working. Looked and no error codes. Ran service mode, all components are working correctly. Op test ok"

Near Columbia Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

RANGE KITCHENAID KSGG700ESS0 Installed new part unit op tested good

Near Lynd Ave, Lyndhurst, OH 44124
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced pump motor. Tested. Op test ok

Near Arlington Ln, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 Customer was concerned with the amount of vibration coming from the machine during a high-speed spin. I went through a thorough explanation of how to properly use the machine loading balancing soap and cycles unit tested good

Near Glenwood Cir, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived today. Customer said ice maker is working, has been the past couple days but is slow on ice, also water dispenser is only trickling out water. Customer said the installers could not find shut off valve for water so they pinched the water line to make it stop. I ended up finding the shut off valve above the washing machine. Checked the water pressure coming out connection and water was barely coming out. Unit components test good. Advised customer will need plumber to check out line. Op test ok"

Near Gibson St, Berea, OH 44017
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT3L9SZYB00 Replaced thermostat. Give time for unit to return to normal temps. Op test ok

Near Lanier Ave, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Remove the old evaporator and filter soldered the new parts in. Put the unit in a 30 inch vacuum added 5.5 ounces of Freon unit tested good. Recommend a 24 hours before putting food back in the fridge

Near Elmbrook Dr, Broadview Heights, OH 44147
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc long drying time. Turned unit on, went outside to check vent, airflow is not that good. Took off vent from unit, tested on high on timed dry. Unit cycled up to 200-205*, did that and watched about 5 cycles. Went back outside to look at vent. A lot of debris is clogging air from coming out. Unit components test fine. Tested fuses, heater, all test good. Unit op test ok.*** advised customer have vent cleaned."

Near Basswood Cir, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADW7 Cc: not washingInstalled control and sump assembly. Ran test cycle. Placed water mat. Op test ok

Near E 266th St, Euclid, OH 44132
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Resevoir tank is crack,ordering ; ordrng 1 W11229977 (reservoir)"

Near Perry Ct, Lorain, OH 44053
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGB0 "Cc unit not cycling properlyRan diagnostics, no codes stored. Customer stated it’s pausing too much before washing. Advised customer that is normal function on this unit. Ran wash test to verify. Op test good."

Near Riverwood Way, Kirtland, OH 44094
David R.

David R.

RANGE FRIGIDAIRE FGEF3058RFA "Cc was cooking and before food was done they opened oven and smoke was coming from inside. Customer said food inside had spilled over, so that could of been the cause of the smoke. Checked sensor, in range. Checked convection fan, good. Bake and broil good. Looked underneath at bake element, clean, nothing. Set oven to 350, let cycle through a couple times, checked temp, 352. Everything checks good as of today."

Near Pine River Ct, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG515S0FS0 Replace harness and igniter but it didn’t take care spoke to bj about issue ask me to order control module and burner if I can get a senior tech for training purpose in case I’m missing something I would appreciate ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (burnr-oven)

Near Valley Dr, Amherst, OH 44001
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint there is a series noise during the spin cycles and clothes are not spun out the best, ran drain and spin, confirmed metal objects lodged in drain pump, unit needs new drain pump; ordrng 1 W10727777 (pump-water)"

Near Brecksville Rd, Independence, OH 44131
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 "Cc: not drying properly, lint screen not catching lintCustomer Has extremely long dryer vent. Found the vent going outside has no air flow coming out when unit is running and she had a vent booster fan installed. Disconnected vent from rear of unit. Unit has good air flow, and heat at the unit. Unit functioning as designed. Advised customer about her venting. Op test ok"

Near Independence Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found wire on fill tube shorted. Needs fill tube assy and icemaker ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (FILL TUBE)

Near Arthur Ct, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Installed slides, op test good"

Near Tinkers Creek Rd, Valley View, OH 44125
Jeff M.

Jeff M.

COOK TOP WHIRLPOOL W5CE3625AB00 Customer is having an issue with the machine not simmering unfortunately that particular model has only 1 warming elements and one other element that is even remotely capable of simmer. But she wants to use it for the power burner for simmering soup all night I highly recommend never leave a unit on that doesn’t have to be on while you’re not home or sleeping or away.

Near Brecksville Rd, Brecksville, OH 44141
Dan H.

Dan H.

DRYER MAYTAG MEDC215EW1 "Customer complaint that unit is not heating, confirmed , found thermal cut off open. Installed new cut off kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279816 (CUTOFF 41.15) from stock"

Near Appaloosa Trail, Madison, OH 44057
David R.

David R.

DRYER SAMSUNG DV45H6300EG/A3 "Cc unit isn’t going into cycle. Found belt ripped off and bad pulley.; ordrng 1 DC93-00634A (PULLEY 44.42) and 1 6602-001655 (BELT 38.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jaquay Rd, Columbia Station, OH 44028
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE BFHS2611LM1 "Cc: not dispensing iceFound ice bin is broken and ice getting stuck inside. Needs ice bin. Customer to install.; ordrng 1 241860803 (ice container asm13942), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Homewood Dr, Wickliffe, OH 44092
Joe O.

Joe O.

RANGE WHIRLPOOL WFE710H0AE1 "Cc: she seen a flash and opened the door and seen smokingFound bake element open. Needs bake element. ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elgin Rd, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 106.589538 Customer stated that neighbor came over to change water filter and water leaked all over her floor and hallway carpet. After securing filter water leak stopped. Ran plenty of water thru unit no leaks. Unit is working at this time. Advised customer to get plumber to repair her shut off valve to fridge. It is frozen in the on position and i didnt want to force it so there is no way to close off supply to unit if id does leak

Near Elizabeth Dr, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc: loud at start up, doesn’t dispense ice until you pull cup awayRan compressor, fans and damper tests. Tested ice dispenser. Could not duplicate issue. Unit functioning as designed. Op test ok"

Near Heatherglen Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG LDG7314AAE "Customer complaint that unit is not heating, started timed dry cycle, unit heated, burner is short cycling, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL 22.45) from stock"

Near Parkview Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR/TOP MAYTAG MRT519SZDM00 "Customer complaint of frost in freezer section, confirmed, found evaporator frozen solid, cleared evaporator , installed new thermistor"

Near Fergus Ave, Cleveland, OH 44109
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BS "Customer complaint of gas smell when oven is turned on, started bake for 350 degrees , burner did not light, igniter is weak, in new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near Fordham Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that no matter what they do unit fills with the same amount of water, ran diagnostics no error codes found, started normal wash cycle , unit filled to normal level and began washing, unit is operating as designed"

Near Ackley Rd, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Customer complaint that freezer section door does not seal properly and that the delivery guys jacked the door all up(which has already been replaced) customer want a new unit due to wear and tear on compressor, found freezer section door not sealing properly, installed door shim, op test good ; used 1 487576 () from stock"

Near Birchwood Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

RANGE GE PHP9030DJ1BB "Installed new cooktop, op test good"

Near Orange Tree Dr, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

REFRIGERATOR AMANA ARB8057CW Found cold control to freezer set at coldest causing freezing issue in fresh food because thr only setting for fresh food is a baffle. Reset cold control to a medium setting. Temp in freezer was minus 6 before resetting t stat. Unit op test good. Customer to monitor temps

Near Culver Blvd, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GTW460ASJ4WW "Replaced lid lock assy,cleaned both pulleys with degreaser and replaced belt, reamed out air dome port with a 1/16 inch drill bit. Tested in spin. Unit went into high speed spin. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roosevelt Rd, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 43 degrees ,nothing found frozen, air baffle is not closing, unit needs new air damper; ordrng 1 WPW10196393 (damper control assy)"

Near Lorimer Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDC0 The glass on the door was extremely dirty. The gasket looked fine no rips

Near Lakeland Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEW01 "Installed new rollers, op test good"

Near Campus Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW2000HW0 The was a pin missing from the front right shock. I had a metal pin like rod with the hole reassembled the units should test good

Near Pearl Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 Cc: freezing vegetables on second shelf in ff sectionFound temps in ff at 38-39 degrees and freezer at 5 degrees. Customer has a bag of wheat directly in from of vent. Advised that it could cause the cold air to flow directly down to second shelf. Could not duplicate. Op test ok

Near Carole Dr, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: not heating/dryingStarted normal cycle. Found water tap cold at the beginning of a cycle. Advised customer to run water at the sink prior to starting the unit. Found error code f7e1(no heat). Found heating element open. Needs heating element; ordrng 1 W10518394 (heater)

Near Heatherglen Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW1 "The unit has a pressure sensor error code along fill and a long drain error code needs a pressure sensor. it also has a miscommunications from the main control to the user interface both controls are needed. this is a stack unit in a small location so 2 tech are required estimated only.; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 54th St, Cleveland, OH 44102
Brian M.

Brian M.

DRYER WHIRLPOOL WED9750WW0 Cc of drum not spinning Found idler pulley damaged and has fell off shaft Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640XXX (XXXDO NOT RESTOCKXXX) from stock

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DW The wash plate splines are wore down along with the splines on the gearcase shaft. both agitator and transmission needs to be replaced at the same time; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near Clifford Ave, Cleveland, OH 44135
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 Cc of lid lock not working Ran lock test lock is intermittently working Needs lid lock EST only

Near Wing Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR GE ZIS48NSE Cc of unit not cooling but when it was unit would freeze things in the fridge Unit is a r12 system Found evap fan not running found ice build up around fan Cleared up ice and fan started to run as normal Found unit to be frosted up pretty good but can not get access to evap to clear up.Advised on potential issues and gave quote of ff thermostat/ baffle and possibly and defrost thermostat Advised Customer to let unit defrost for 24 hours then restart and to call back if issue comes back

Near Calley Ln, Novelty, OH 44072
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDE3 Replaced motor sump assy. Advised customer unit is not installed properly. Drain hose (black rubber style) goes thru the floor and back up under the sink. Way too much drain hose and not the proper hose. Customer is aware. Unit op test good.

Near Dayton Rd, Madison, OH 44057
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 The unit has a speed sensor fault. The motor is getting power. Control tested good the unit needs motor cap and actuator ; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11175257 (capacitor)

Near Behrwald Ave, Cleveland, OH 44109
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc of unit just shutting off mid cycle Found error for lid lock Verified lid lock functions Ran auto test auto test completed Went to do UI test and all the left hand selections would not select Needs UI board EST only

Near Merrygold Blvd, Warrensville Heights, OH 44128
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced parts listed. Took core for return. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW Went to install glass and found more damage than from original call Found front manifold panel smashed in Needs front manifold panel and support bracket Still waiting on original order ; ordrng 1 W10545322 (support) and 1 W10620547 (panl-mnfld) and 1 W11229684 (clip)

Near OH-303, Streetsboro, OH 44241

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