Service History 128

We serviced a

KENMORE WASHER

Model 11026132413

Near Sheffield, OH 44054

Marie V

Job Details: 07/21/2023

"Cc that the unit will not let her start or change a cycle. Confirmed, ran diag found error code f5e1 lid lock fault f2e1 ui stuck button, tested all ui button working properly. Unit needs new latch. Replaced from T/S, ran calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBC107KSS04

Near Chagrin Falls, OH 44022

Bill

Job Details: 07/21/2023

"Cc oven not turning on, confirmed cc. Pulled unit from wall, tested thermostat. Replaced thermostat from truck over stock, tested opt test good.; used 1 WP9759242 (Thermostat) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Walton Hills, OH 44146

Jason N

Job Details: 07/21/2023

"Cc unit lights on but will not start a cycle Found unit has a few buttons with ghost lighting but also Heat dry(control lock) light is steady on. Held Heat dry button for 5 seconds to unlock control. Started normal cycle. Operational test good ; ordrng 1 WPW10078105 (Panel-control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/21/2023

Cc unit leaking Found drain tube needing updated Replaced tube part ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Chesterland, OH 44026

Brian M

Job Details: 07/21/2023

"Cc unit not making ice Found e5 thermistor error Ice maker needs replaced advised and fill tube heater ; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10672132101

Near Newbury, OH 44065

Brian M

Job Details: 07/21/2023

"Cc fridge not cooling Found evap fan not running needs motor ; ordrng 1 WPW10189703 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HZ1

Near Chardon, OH 44024

Dan H

Job Details: 07/21/2023

"Customer complaint that oven door will not close, confirmed, found hinges sprung, installed new hinges, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Kingsville, OH 44048

Dan H

Job Details: 07/21/2023

"Customer complaint that unit is leaking, confirmed, found unit leaking passed door seal, unit needs new door seal; ordrng 1 W11483553 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

CROSLEY REFRIGERATOR

Model ABB1922FEQ

Near Conneaut, OH 44030

Dan H

Job Details: 07/21/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 69 degrees, Freezer section temperature at -12 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, defrost heater is working, unit needs new control and evaporator cleared ; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Geneva, OH 44041

Dan H

Job Details: 07/21/2023

"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Grafton, OH 44044

David R

Job Details: 07/21/2023

"Replaced strike, latch is good. Cc unit will sometimes not unlock when pressing pause if customer forgot and needs to add an article of clothing. No error codes. Ran a DLMS calibration and factory test. All components working. Ran normal cycle, delicates and bulky to test out. Every time I pause, unit will unlock. Unit test good. All components working correctly. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Elyria, OH 44035

Marie V

Job Details: 07/21/2023

"Replaced control and latch, tested unit. Working properly. Op test okBrought core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Parma, OH 44134

Corina B

Job Details: 07/21/2023

"Cust showed pop, sent pic. CC that the normal cycle does not work. Confirmed. When starting it will lock unlock then go to rinse. Ran diag F2E1 STUCK KEY. Ran a calibration. Still doing the same. Any other cycle works correctly. Will need a control. ; ordrng 1 W11603810 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Garfield Heights, OH 44125

Jason N

Job Details: 07/21/2023

"Cc unit not starting a cycle. Customer stated her agitator is broken and needs replaced. Confirmed, agitator is indeed broken and needs replaced. Quoted agitator replacement. ; ordrng 1 W10836692 (Agitator)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Cleveland, OH 44105

Jason N

Job Details: 07/21/2023

"Cc unit oven and air fryer do not workRan bake test, found no spark to ignitor. Found ignition wire disconnected from ignitor. Spade terminal broken off of ignitor. Temporarily crimped ignition wire to ignitor to test operation. Good spark and flame. Broil and air fry tests both checked good. Unit will need bake ignitor replaced. ; ordrng 1 W11524031 (Ignitor-oven)"

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW1

Near Cleveland, OH 44105

Corina B

Job Details: 07/21/2023

"CC that the unit is hard to start and rust on the top. Confirmed. Will need a new ui and top. Cust does not want to repair ; ordrng 1 WPW10391067 (Top) and 1 WPW10394243 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Cleveland, OH 44120

Corina B

Job Details: 07/21/2023

"Replaced the ui, control, and harness. Brought cores back for return. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/21/2023

Replaced the led light. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, OH 44106

Jason N

Job Details: 07/21/2023

"Cc unit fire while using the broilerFound carbon/ash debris all over inside broiler compartment and on burner tube and ignitor. Unit will need burner tube and ignitor replaced. Oven door glass is also separated on the bottom due to heat, outer door glass will need replaced. Called wp techline, Chris, documented then advised to have customer call safety dept to see if WP will pay for repair. ; ordrng 1 W11620704 (Glass door) and 1 W11590294 (Igntr-oven) and 1 W11220387 (Burner-oven)"

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Willoughby, OH 44094

Jason N

Job Details: 07/21/2023

"Cc unit dispenser door not latching, gasket is torn on the bottom, and will sometimes intermittently not drainCustomer stated unit has been draining properly the last few weeks but wanted to have it looked at anyway. Replaced detergent dispenser and tub gasket using customer supplied pre Id parts. Connected unit to power and water and ran test cycle. All functions passed, unit drained out. Op test good."

We serviced a

JENN-AIR COOKTOP ELE

Model CVE3400B

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/21/2023

"Cust supplied parts. The cooktop on the right side and the switch for the fan. The fan switch is different, the off position is the opposite of the old one. Can not turn the switch around due to the indicator light. Cust is ok with the switch in the wrong position. Tested opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Mentor, OH 44060

Jason N

Job Details: 07/21/2023

"Cc unit making strange noise inside refrigerator sectionFound noise in question is the damper control opening and closing, making more noise then it should. Ordering damper control. ; ordrng 1 WPW10479155 (Damper control)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Burton, OH 44021

Joe O

Job Details: 07/21/2023

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

KENMORE WASHER

Model 417.97912701

Near Madison, OH 44057

Joe O

Job Details: 07/21/2023

Installed bearing. Tested. Op test ok

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Madison, OH 44057

Joe O

Job Details: 07/21/2023

Installed element. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Painesville, OH 44077

Joe O

Job Details: 07/20/2023

Cc: door not staying closedFound catch falling out. Reseated catch. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW3

Near Willoughby, OH 44094

Corina B

Job Details: 07/20/2023

Replaced the panel. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/20/2023

Cc unit still not cooling Found lokring on aluminum cap tube broke off during rear panel installation Replaced lokring fitting recharged advised to watch 72 hours ; used 1 W11504447 (5/1.8 Nr Ms 00) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Willoughby, OH 44094

Corina B

Job Details: 07/20/2023

"CC that the unit is not starting or stops mid cycle. and the gasket came off. Confirmed. Ran diag f2e1 stuck key. The gasket is not letting the door shut. Will need a new gasket, control and ui.. ; ordrng 1 W11177741 (Gasket) and 1 W11088845 (Control) and 1 W11305303 (Main control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2634KP1

Near Madison, OH 44057

Dan H

Job Details: 07/20/2023

"Installed new valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Berea, OH 44017

David R

Job Details: 07/20/2023

"Replaced belt, cam, gearcase. Latch and drain pump test good. Ran diagnostics and calibration. Good, Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Bay Village, OH 44140

Angel

Job Details: 07/20/2023

"Cc no ice or dispensing, confirmed cc. Found broken wire at bottom of door, will need door. Gave customer estimate.; ordrng 1 LW11038917 (FR door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW0

Near Painesville, OH 44077

Jason N

Job Details: 07/20/2023

"Cc fan and hood light not workingConfirmed no functionality of fan or light from LH control. Ran diagnostics and tested manually both fan and light functions. Both turned on from manual command. Unit will need LH touch panel replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11206164 (Panl-cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48FKX00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/20/2023

Cc unit not cooling Found compressor off and inverter hot Used compressor tester and compressor started right up and ran for 10 min no issues Found inverter in back stock Installed inverter Unit is cooling at this time ; used 1 W10629033 ( inverter box) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Garfield Heights, OH 44125

David R

Job Details: 07/20/2023

"Cc unit not advancing. Found broken belt, caused buy pulley cam being broke. Replaced both from t/s. Ran diagnostics good, agitating and spinning, good. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Euclid, OH 44123

Jason N

Job Details: 07/20/2023

"Cc unit stays in sensing, does not advance to agitateRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor draining into floor drain. Corrected installation by using hook to attach to side of wash tub. Cleared code. Ran auto test cycle. All functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Bratenahl, OH 44108

Jason N

Job Details: 07/20/2023

"Cc unit not spraying water and hot electric smellRan diagnostics, found codes f9e1 for drain problem, f7e1 for variable speed wash motor failure, and f8e4 for overflow. Ran test cycle, unit filled and drained, but wash motor only buzzing. Unit will need pump/motor assembly replaced. ; ordrng 1 W11416362 (Pump/motor)"

We serviced a

WHIRLPOOL WASHER

Model MVWB725BW0

Near Cleveland, OH 44108

Jason N

Job Details: 07/20/2023

"Installed bearing kit. Ran auto test cycle and manual spin cycle. All functions passed, no abnormal noises. Op test good."

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW1

Near Brecksville, OH 44141

David R

Job Details: 07/20/2023

"Cc grinding, backing noise. Bearings broke in tub, inner tub not connected to outter tub. Called techline. Would need Rear/Front outer tub, inner tub. Inner basket is discontinued."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS8

Near Cleveland Heights, OH 44106

Jason N

Job Details: 07/20/2023

"Cc unit freezer is working but not cold in ff section, also no light in ff sectionFound unit is cooling but no airflow to ff section, evaporator fan is not running. Checked power to fan motor, good at 118v. Unit need evaporator fan motor. Light bulb in ff section is burnt out, will also need replaced. ; ordrng 1 5304521244 (Motor), used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Westlake, OH 44145

Angel

Job Details: 07/20/2023

"Cc unit not operating properly, confirmed cc unit would not spin up in diagnostics auto test. Leaned unit back and found cap leaking oil. Changed cap from truck stock, opt test good.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/20/2023

"Cc that the unit is making a noise when they set fast ice. They took video. Noise sounds like is coming from a fan, tested fans but cant duplicate issue. Will order both. ; ordrng 1 W10846539 (Ice fan) and 1 W11578030 (Fan)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Fairview Park, OH 44126

Manny

Job Details: 07/20/2023

"Cc unit smells, verified and found calcium buildup on dispensers, dispensers smells like mold, can detect any smell other than the dispenser, advise customer to run a clean cycle with white vinegar, as white vinegar is really good at getting rid of calcium buildup and any mold smell. Unit working properly and no codes found."

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 07/20/2023

"Cc: Lf errorFound error codes f0e3(overload) f7e8(stator over temp) f8e1(long fill). Ran auto test, all tests pass. All valves working. Needs control; ordrng 1 W11611438 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Mantua, OH 44255

Brian M

Job Details: 07/20/2023

Cc unit leaking Customer showed leak and it was super sudsy Found customer using cascade with a water softener system Advised to switch up soap and see how it performs Could not get unit to leak

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/20/2023

Cc of noise Found noise to be diffuser motor Customer stated he can install return visit may not be needed ; ordrng 1 WPW10594329 (control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2750D0

Near Madison, OH 44057

Dan H

Job Details: 07/20/2023

"Customer complaint that unit was not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-1 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model DE4000

Near Westlake, OH 44145

Marie V

Job Details: 07/20/2023

"Cc that the unit is not spinning. Confirmed, found belt broke off. Will need belt and pulley.; ordrng 1 WPY312959 (Belt) and 1 WP6-3037050 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model Mvw5430mw0

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2023

"Cc will not spin, confirmed cc pulled diagnostics found error code f8e1 long fill. Found one of the water valves to be off, turned on valve and tested unit. Opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HES

Near Avon, OH 44011

Angel

Job Details: 07/20/2023

"Cc no cooling in unit, confirmed cc. Unit was unplugged, plugged in unit waited 15 min Removed freezer panel to check evap for frost pattern. Frost pattern present, explained to customer that they should monitor unit as it could be a defrost issue. Left part estimate in the event that it is a defrost issue.; ordrng 1 WP67003426 (Thermostat) and 1 WPW10503278 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Westlake, OH 44145

Angel

Job Details: 07/20/2023

"Cc making odd noise, could not confirm. Unit operating as intended."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, OH 44145

Marie V

Job Details: 07/20/2023

"Cc that control panel is not working. Found error code 2-2 no response from Ui. Replaced ui , did not worked, still showing 2-2. Unplugged the panel that connected to the control panel. It stared working unit will need front panel. ; schdld next appmnt for 7/26 WED PM"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mantua, OH 44255

Brian M

Job Details: 07/20/2023

"Cc unit beeping Found water in drip pan Ran test cycle found motor to be knocking Needs sump assembly ; ordrng 1 W11416362 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Mentor, OH 44060

Dan H

Job Details: 07/20/2023

"Customer complaint that unit is not filling with water, started normal wash cycle, water barely entering unit, found supply valves almost closed, open completely, good flow into tub now, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Thompson, OH 44086

Dan H

Job Details: 07/20/2023

"Installed new sump assembly, op test good"

We serviced a

KENMORE WASHER

Model 110.248723

Near North Olmsted, OH 44070

Angel

Job Details: 07/20/2023

"Cc unit not spinning, confirmed cc found gear case bound up. Was able to free gear case, did inform customer that it would likely happen again. Found lid switch to be inoperable, allowing unit to operate when it shouldnt. Informed customer of switch, gave estimate on gear case and switch. Customer chose not to continue repairs at this time.; ordrng 1 3360629 (Gearcase) and 1 W10814296 (Seal) and 1 WP389140 (Drive block) and 1 WP3949238 (Lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Avon, OH 44011

Marie V

Job Details: 07/20/2023

"Cc that unit is beeping. Confirmed, found unit has been leaking, float switch was tripped, cleaned out and found that door seal needs to be replaced. Advice cust not to use until repair is done. ; ordrng 1 W11483553 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW06

Near Ravenna, OH 44266

Brian M

Job Details: 07/20/2023

Cc unit not cooling properly Found condenser fan housing smashed and causing blade to hit frame possibly from delivery Was able to bend back into place and fan is now running

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/20/2023

"Cc unit wire arm broke off, ice maker keeps making iceFound bail arm popped out of switch receiver on back of ice maker. Reinserted bail arm. Ran manual harvest test cycle. Ice maker indexed properly, filled mold with water and shut off for freeze. Op test good."

We serviced a

GE REFRIGERATOR

Model GTS17DTNERWW

Near Orwell, OH 44076

Dan H

Job Details: 07/20/2023

"Customer complaint of loud noise, confirmed, fresh food section temperature at 40 degrees, freezer section temperature at-3 degrees, found frost build up into evaporator fan, cleared, Doors are sealing, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Lorain, OH 44052

Marie V

Job Details: 07/20/2023

"Cc that unit is not drying. Confirmed, found l2 not having enough voltage. Cust reset breaker. Stared working again. Unit is heating up.Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Strongsville, OH 44136

Angel

Job Details: 07/20/2023

"Cc that temps on freezer are not freezing completely and that her husband tried to check the issue and found on back that the condenser fan was not running. Confirmed cc, found condenser fan not running will need fan replaced. Husband will attempt to install part when it arrives, customer will call office to cancel follow up if successful.; ordrng 1 WR60X10358 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Kent, OH 44240

Brian M

Job Details: 07/20/2023

Cc unit stopped mid cycle Found error for overload Ran test cycle no friction with tub or motor at this time Reset and ran calibration Advised to watch

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/20/2023

"Installed gearcase. Ran auto test cycle. Op test no good. Clutch is not shifting into spin mode. Customer stated they continued to use the unit after the diagnosis visit unit it stopped working completely a few days ago. Checked power to magnetic clutch, good at 120.7v. Unit will need clutch replaced. ; ordrng 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Aurora, OH 44202

Jason N

Job Details: 07/20/2023

Installed rail stops. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Amherst, OH 44001

Marie V

Job Details: 07/20/2023

"Cc that unit is not cooling. Confirmed, found drain tube clogged causing a clogged at the air duct for fresh food section. Cleared out l tested it. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Strongsville, OH 44136

David R

Job Details: 07/20/2023

"New UI has a dent, will order a new one or can replace with previous one. Replaced control and Ui, light still on. Noticed door push in rod is missing. Since that is not there, cannot turn lights on/off. Affecting bake as well. ; ordrng 1 W11370463 (Rod) and 1 W11029431 (Ui) and 1 WP9757262 (Switch) and 1 W10814133 (Bezel)"

We serviced a

KITCHENAID REFRIGERATOR

Model Krmf706ess04

Near Aurora, OH 44202

Jason N

Job Details: 07/20/2023

"Cc unit not cooling, sometimes lights and dispense for water and ice doesnt workFound unit not cooling at this time, no dispense functions, lights are on. Found no functionality from pantry UI. Pulled pantry UI to check for moisture. Some water sitting in the bottom of the door cavity. Unplugged board and power cycled unit. Unit started cooling, dispense functions returned. Quoted customer pantry board replacement, also discussed possibly leaving board unplugged to prevent further functional issues. Customer opted to leave board unplugged."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Independence, OH 44131

Angel

Job Details: 07/20/2023

Cc that there getting water inside the ff section and freezing up on the bottom of the freezer. Found drain tube clogged up with ice also made sure the drain tube on back was clear as well which it wasnt steamed out all ice opt test good.

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Independence, OH 44131

Angel

Job Details: 07/20/2023

"Cc temp switch broke. Confirmed cc, switch was broken replaced it with new one opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM02

Near Elyria, OH 44035

Marie V

Job Details: 07/20/2023

"Cc that he replaced filter because theres no good pressure and it stops. Confirmed, removed filter and tested, pass, installed filter back in. Corrected issue. Op test ok advise cust to order this filter EDR1RXD1."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Ashtabula, OH 44004

Dan H

Job Details: 07/20/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 07/20/2023

"Cc unit not working, verified and no coming on, removed console and noticed the connector is corroded, and control, led blinking fast, unit needs control and console ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)"

We serviced a

MAYTAG FREEZER CHEST

Model MZF34X20DW00

Near Olmsted Township, OH 44138

Manny

Job Details: 07/20/2023

"Cc noise coming from compressor, verified and compressor is good, found a piece of ice bouncing on the fan impellers, removed and good no noise, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44109

Manny

Job Details: 07/20/2023

"Temperatures are good, 4F in fz and 40F in ff, Found no water in icemaker and frozen fill tube, ran step 19 for icemaker heaters and fill tube heater no working, replaced heater and fill tube with pre id, ran harvest and fill, advise to allow 24 hours test opt test ok."

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, OH 44109

Manny

Job Details: 07/20/2023

"Cc unit not cooling properly, verified and warm in ff, ran diagnostics evap fan spins really slow and not pushing any air into the Ff, unit needs Evap fan.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WALL OVEN

Model PT7550SF8SS

Near University Heights, OH 44118

Manny

Job Details: 07/20/2023

"Found codes F20, for relay, F7F for UI glass panel, f66, for loss of communication between UI and control, unit needs UI, lower board and upper board, customer will not proceed with the repair; ordrng 1 WB56X25765 (control panel asm (s) and 1 WB27X25552 (board machine contro) and 1 WB27X26042 (board machine contro), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model ARG7302WW

Near Lakewood, OH 44107

Manny

Job Details: 07/20/2023

"Cc oven wont preheat, verified and igniter burned out, replaced with TS#12400035, ran bake test, good heat, opt test ok!; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model W4TXNWFWQ00

Near Ashtabula, OH 44004

Dan H

Job Details: 07/20/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 8 degrees, compressor is running, good frost pattern on evaporator, evaporator fan is not running, evaporator fan is receiving 120vac , unit need new evaporator fan motor; ordrng 1 WPW10189703 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Solon, OH 44139

Corina B

Job Details: 07/20/2023

"CC that the unit is not heating. Confirmed. Checked vent outside, clear. Checked power at the terminal, good. Found a wire on the heater burnt. Repaired wire. Had to move washer to reconnect the vent. Opt test. Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bedford Heights, OH 44146

Corina B

Job Details: 07/20/2023

CC that there is a squeak noise. Confirmed. Can heat the vent not being attached. Adjusted the screws in the back. The vent was not hooked up because of it being a rigid vent. Was to long for the installers to install the vent. Advised Cust to have the installers to come back out to install the vent correctly. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44105

Corina B

Job Details: 07/20/2023

CC that the drain hose is leaking. Confirmed. Will need a new drain hose. ; schdld next appmnt for 7/25 TUE 9-12

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, OH 44105

Corina B

Job Details: 07/20/2023

CC that there is CO. Checked the igniter 2.96 amps. Getting weak. Replaced the igniter from t/s. Tested. Opt test ok; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENMAID DISHWASHER

Model KDTE234GPS0

Near Columbia Station, OH 44028

Marie V

Job Details: 07/20/2023

"Cc that unit is leaking few drops at the beginning of cycle, tested unit, found bottom spray arm off. Corrected. Tested unit, no leaks. Also put pad on floor to have cust monitor."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRB01

Near Lakewood, OH 44107

Manny

Job Details: 07/20/2023

"Cc unit leaking thinks is the ice maker, verified and found ice underneath freezer drawer and a fry in the drain, removed fry and started draining, customer asked if I could replace her bulb, replaced bulb with TS#8009, opt test ok; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Cleveland, OH 44113

Corina B

Job Details: 07/20/2023

"CC that the unit is not making ice. Confirmed. Ice maker is not cycling. Will need a new ice maker. Office will follow up.; ordrng 1 W11284458 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGB660EEJ4ES

Near Madison, OH 44057

Dan H

Job Details: 07/20/2023

"Customer complaint that burners will not stop arcing, confirmed, unit needs new igniter switches ; ordrng 1 WB18X31213 (Igniter switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Grafton, OH 44044

David R

Job Details: 07/20/2023

"Cc unit FF not cooling. Found ice/frost build up on front of evap cover, no voltage being sent to heater from control. Found stuck door switch in FZ, no light. Ordering control, harness, heater, switch and bulb. ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness) and 1 WP12729123 (Heater) and 1 W11396033 (Switch) and 1 W11338583 (Bulb)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grafton, OH 44044

David R

Job Details: 07/20/2023

"Replaced main control, damper, evap fan with harness and sensors. Good. Went through diagnostics, good. Op Test Ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 07/20/2023

Cc that unit is taking 2 times to dry the clothes and the vent in the home was replaced. Verify outside. Took video and showed cust. Theres 2 vents in the side of the home and both are clogged up. Will need maintenance to clean it out. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Gates Mills, OH 44040

Joe O

Job Details: 07/20/2023

"Cc: not drying, drum not spinning intermittentlyFound blower belt and pulley came off. Found idler pulley and belt worn. Needs idler pulley and belt; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2274VEB00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/20/2023

Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/20/2023

Installed timer. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model CYE22UELBDS

Near Chardon, OH 44024

Jason N

Job Details: 07/20/2023

"Cc unit not cooling properly Customer stated unit temperatures fluctuate, and condensation is forming in the ff section. Temperature gauge in ff section reading 41 degrees, freezer is reading 8 degrees. Ff evaporator fan is working, good airflow. Ran diagnostics, found fault code 105 for condensation fan cannot reach target speed. Pulled rear cover, condenser fan is running but compressor and condenser coils are very hot. Ordering condenser fan motor assembly based on system performance and fault code.; ordrng 1 WR60X23363 (Fan gasket asm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Joe O

Job Details: 07/20/2023

Cc: not making iceFound no water or ice in mold. Ice maker error e5(ice maker thermistor bad). Ran manual ice maker fill is functioning. No frozen fill tube. Found ice box fan is functioning. Ice maker is cycling. Called whirlpool tech line spoke with Chris. He stated to replace ice maker and ui.Parts show out of stock. Office to reschedule; ordrng 1 W11636543 (Ui) and 1 W11658802 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/20/2023

Installed drain pump and control. Ran auto test. Op test ok

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Euclid, OH 44123

Joe O

Job Details: 07/20/2023

Cc: rattlingFound loud rattling/scraping noise. Found screw in bearing housing. Removed noise went away. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Euclid, OH 44123

Joe O

Job Details: 07/20/2023

"Cc: error codeFound error code f2e1(stuck key) f8e1(long fill). Ran auto test. All functions passed. Ran normal cycle, unit started agitating before filling. Pressure hose is clear. Needs controlCustomer does not want to repair at this time; ordrng 1 W11124710 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Euclid, OH 44132

Joe O

Job Details: 07/20/2023

"Cc: ice build up on freezer floorFound duck bill plugged up with food and debris. Needs drain tube; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

CALORIC RANGE

Model n/a

Near Eastlake, OH 44095

Joe O

Job Details: 07/20/2023

Cc: not heatingCould not find model number anywhere on unit. Unit is receiving proper power. Ran test bake. Igniter is not lighting. No tech sheet for wiring diagram. Advised we cannot get a tech sheet to properly diagnose. Cannot service.

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