We serviced a
KENMORE DRYER
Model 110.76922502
Near Lorain, OH 44055
Marie V
Job Details: 07/14/2023
"Cc that unit is not heating. Confirmed, found ignitor is working but coils failed. Will need new coils. Cust will buy new dryer. ; used 1 279834 (COIL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2634KP1
Near Madison, OH 44057
Dan H
Job Details: 07/14/2023
"Customer complaint that unit is leaking water, confirmed, found water leaking from fill tube at valve, reset connection, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 07/14/2023
"Cc that unit is making a loud noise while spinning. Confirmed, found that back panel it was dented , and when is spinning its making the noise. try adjusting not good. Will need new panel. ; ordrng 1 W11486091 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Seven Hills, OH 44131
Bill
Job Details: 07/14/2023
"Cc will not operate, confirmed cc. Removed back ohms tested thermal fuse, found open. Replaced thermal fuse from truck stock. opt test good.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW
Near Avon, OH 44011
Marie V
Job Details: 07/14/2023
"Cc that unit was making a banging noise while spinning and that wants to make sure it was properly installed. Unit is level, found drain hose is hitting the back wall causing the banging noise, adjusted and tested unit, showed cust. Hoses are correct. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/14/2023
"Replace control and lower harness ran bake test and good heat, opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44134
Corina B
Job Details: 07/14/2023
CC that the unit does not start. Confirmed. Found the outlet has no power. Ran an extension cord to a different outlet. Unit started working. Will need an electrician. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/14/2023
"Replaced control, pump and harness. Tested unit. Op test okBrought core for return"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Perry, OH 44081
Dan H
Job Details: 07/14/2023
"Customer complaint of noise, , found lint build up on blower wheel, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Dan H
Job Details: 07/14/2023
"Customer complaint of clunking noise during spin cycle, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Brecksville, OH 44141
Bill
Job Details: 07/14/2023
"Cc frost in freezer, confirmed cc. Ordered new door gasket for freezer and door bin lid. Office to follow up as gasket was out of stock.; ordrng 1 W11348580 (Door bin) and 1 W11625072 (Door seal)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, OH 44017
Manny
Job Details: 07/14/2023
"Cc unit not advancing in cycle, verified and found codes F7E5 for shifter issues and f7e6 for motor issues, removed pulley cover and belt slips on pulley, replaced pulley and shifter, opt test ok; used 1 W10913953 (Shifter), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/14/2023
"Cc of a noise when unit starts it comes from shifter and gearcase. Replaced gearcase, washplate, cap , motor. Also shifter from T/s. Ran auto test. Op testok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sheffield Lake, OH 44054
David R
Job Details: 07/14/2023
"Replaced gearcase, clutch and slider. Ran diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Township, OH 44138
Manny
Job Details: 07/14/2023
"Cc unit not dispensing ice, and when it does only crush, verify and unit only dispense crushed ice, remove bin and empty ice, check blades and good reinstalled bin and noticed that the arm was bent and No going into the lever, pull bin out and fix arm, try dispensing cubes and it does, switch to crush and good opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Rocky River, OH 44116
Marie V
Job Details: 07/14/2023
"Replaced pads, tested unit. Working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brook Park, OH 44142
Bill
Job Details: 07/14/2023
"Cc noise, and water leak, confirmed water leak could not confirm noise. Water valve gave out and was leaking, customer had water when I arrived. Had them turn on and immediately found leak. Shut water off, customer stated they will not fix, in fear of another leak."
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRBB
Near Reminderville, OH 44202
Joe O
Job Details: 07/14/2023
"Cc: not workingFound no power found to unit. Found unit is connected to gfci protected outlet, with multiple other items on same circuit. Advised customer with varying amp draw of unit, unit should be on its own dedicated circuit. Unit cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kent, OH 44240
Joe O
Job Details: 07/14/2023
"Cc: frosting in vents to ff section, condensation in ff section! Bottom of cabinet bows outCust stated he has had to thaw unit multiple times from frost buildup in vents. Found cabinet to liner bowed out, not sealing, allowing warm air to enter ff section. Dents on both front lower corners of unit. Customer stated unit has not moved since installed. Called whirlpool tech line spoke with rob. Sent pics. He stated is a damaged unit. Non repairable issue, and to call trade care. Called whirlpool trade care. Stated unit Sent to product exchange"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Kent, OH 44240
Joe O
Job Details: 07/14/2023
Cc: fan noiseFound noise is coming from refrigerant running through the lines. Adjusted insulation on cap tube. Advised customer to monitor. Op test okCustomer showed pop
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Parma Heights, OH 44130
Corina B
Job Details: 07/14/2023
CC that the unit is leaking. Confirmed. Found the drain hose not seated properly. Reseated the drain hose. Found the garbage disposal knock out was still in. Removed the knock out. Tested. No leaks. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Ravenna, OH 44266
Joe O
Job Details: 07/14/2023
"Cc: no power, not fillingFound power cord loose. Re adjusted power cord. Found unit is filling but not washing. Tested power to pump. Receiving proper power. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Independence, OH 44131
Corina B
Job Details: 07/14/2023
CC that the unit is not turning on. Confirmed. Found the knob on the timer cracked. Will need a new knob. Cust can install part. ; ordrng 1 W11675852 (Knob)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ravenna, OH 44266
Joe O
Job Details: 07/14/2023
Installed control(w11429620 took core) ui(w11135391) and latch(w10810403). Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/14/2023
Cc: jumps sensing to doneFound error codes f7e4(basket reengagement failure) f6e3(communication error). Found unit is not shifting. Found slider broken. Replaced slider. Tested. Op test ok; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Manny
Job Details: 07/14/2023
"Cc unit not working, verified and unit flashing code 2-2 for ui not responding, took panel off and found ui harness broken and control with only 2.7vdc, ordering control and UI; ordrng 1 W11165145 (console) and 1 W11120155 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Berea, OH 44017
Marie V
Job Details: 07/14/2023
Replaced control. Ran calibration. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Westlake, OH 44145
Manny
Job Details: 07/14/2023
"Cc unit making a creaking sound, verified and noise coming from damper, replaced damper, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/14/2023
"Replaced water valve, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG STACK W/D
Model MED8630HW0
Near Elyria, OH 44035
David R
Job Details: 07/14/2023
"Replaced repair kit. Ran, good. Leveled, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rocky River, OH 44116
Bill
Job Details: 07/14/2023
"Cc unit not operating, confirmed cc found fault code f7e1 changed shifter from truck stock. Ordered control, Ui, and capacitor. Office to follow up, as Ui is out of stock.; ordrng 1 W11395618 (Cap) and 1 W11513246 (Control) and 1 W11662366 (Ui), used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44108
Bill
Job Details: 07/14/2023
"Cc unit not heating, changed thermal fuse, high level thermostat, thermostat. Tested unit, element would cut off at around 210 deg. Found heating element to continue glowing after unit went in to cool down. Changed element from truck stock. Tested new element shut down a 250 deg, kicked back on at around 210 deg. Also shut down when unit hit cool down state. Opt test good.; used 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford, OH 44146
Corina B
Job Details: 07/14/2023
"CC that the unit is not working. Confirmed. 6-4 wash motor not running, 7-1 no heat. Checked the power at the control, 0 volts. Will need a control and pump. ; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Solon, OH 44139
Corina B
Job Details: 07/14/2023
CC that the oven does not light. Confirmed. Found pans hitting the spark igniter. Removed the pans. Lights on the first spark. Advised Cust to not over load the drawer with pans. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Solon, OH 44139
Corina B
Job Details: 07/14/2023
"CC that the spin cycle had a loud squealing noise. Ran diag no codes. Ran a rinse and spin with towels. No unusual noises. Looked underneath, good. Opt test ok."
We serviced a
JENN-AIR RANGE
Model JMW2427LM02
Near Willoughby Hills, OH 44094
Corina B
Job Details: 07/14/2023
Replaced the support. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Rocky River, OH 44116
Manny
Job Details: 07/14/2023
"Replaced inlet valve, ran fill test , opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Painesville, OH 44077
Jason N
Job Details: 07/14/2023
"Cc unit frosting up in freezer section, ice maker not workingCustomer stated they recently discovered the freezer door had been left open and and thats when the ice and frost started. Found ice buildup on freezer bottom and in ice maker fill tube and funnel. Frozen condensation on sides of freezer section. Cleared freezer section of frost and ice, cleared drain tray and steamed down drain hole. Cleared ice from ice maker and ran manual ice maker cycle test. Ice maker indexed and filled mold with water. Checked freezer door gasket to ensure good seal and proper closure. Checked good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Mentor, OH 44060
Jason N
Job Details: 07/14/2023
Installed UI control and main control. Reset temperatures to 3 and 3 in freezer and ff section. Advised customer to monitor product in unit for at least 48 hrs.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/14/2023
Installed customer supplied part(console). Ran auto test and calibration. All functions passed. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/14/2023
"Cc unit not draining Ran cancel drain, drain pump is running but barely pushing water. Checked drain hose to disposer connection. Solid clog of food debris fell out when drown hose was removed. Ensured no other blockage in hose or drain port. Reconnected drain hose and retested drain out. Unit drained out properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/14/2023
"Cc unit loud when in spin cycle and leaking waterCheck under unit, found evidence of water and oil leaking from gearcase. Unit will need gearcase replaced. ; ordrng 1 W11393685 (Gearcase) and 1 W11550891 (Agitator) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Mentor, OH 44060
Dan H
Job Details: 07/14/2023
"Customer complaint that oven is not heating, confirmed, ran diagnostics found f6e4(user interface to control state status error, unit needs new control and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11600370 (Ui) and 1 W11261167 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/14/2023
"Cc unit making screeching noiseVerified noise from unit. Removed front panel and found both rear support rollers seized. Quoted customer repair using dryer repair kit. Replaced rollers, belt and idler pulley using truck stock kit. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS350ESS00
Near Mentor, OH 44060
Dan H
Job Details: 07/14/2023
"Customer complaint that center burner shuts off when on low and moving to medium, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model LDE612
Near Geneva, OH 44041
Dan H
Job Details: 07/14/2023
"Customer complaint of grinding noise, confirmed, found blower wheel broken, unit needs new blower wheel; ordrng 1 Y303836 (Blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Novelty, OH 44072
Jason N
Job Details: 07/14/2023
"Cc unit still not coolingFound both sections at room temperatures, compressor is running but no heat on discharge. Tapped system, found low side reading 15 in/hg vacuum. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
MAYTAG DRYER
Model Mgd6230hw1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/14/2023
"Customer complaint that door is not closing, hinges and dryer front are bent, unit needs new hinges, front panel and hinge receivers; ordrng 1 W11402947 (Panel) and 2 W11568982 (Receiver)s and 2 W11551301 (Hinge)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/14/2023
"Customer complaint that unit only runs for 3 minutes, started normal wash cycle, unit filled and began washing, unit started flashing f9e1(product not draining) error code , unit is not draining, found knock out plug still in garbage disposal, removed, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEW0
Near Geneva, OH 44041
Dan H
Job Details: 07/14/2023
"Customer complaint that unit is leaking from freezer section , found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, customer also needs ice box seal, customer will install ; ordrng 1 WPW10287601 (Seal), used 1 W10619951 (TUBE-DRAIN), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Geneva, OH 44041
Dan H
Job Details: 07/14/2023
"Customer complaint that unit is not starting and flashes error codes, started normal wash cycle, door locked, unit filled and began agitating, ran diagnostics found f5e2(door lock error), f5e3(door unlock error), and f6e3(miscommunication acu to user interface ) error codes, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Chardon, OH 44024
Jason N
Job Details: 07/14/2023
"Cc unit not draining, water remainsPressed cancel to drain unit, found drain pump only lightly humming, but not pushing water. Unit will need drain pump replaced. Quoted customer repair. Replaced drain pump using truck stock part. Ran wash cycle then canceled to drain. Good drain out. Op test good.; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model PWE23KMKGES
Near Mentor, OH 44060
Jason N
Job Details: 07/14/2023
Installed drain tube in rear compartment. Cleared ice buildup from freezer section and steamed out drain hole. Ensured good water flow through. Op test good.
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Painesville, OH 44077
Jason N
Job Details: 07/14/2023
"Cc unit making screeching noise Ran dryer op test, unit did not make an abnormal noise in the few minutes of run time. Pulled unit apart. Found belt idler pulley worn down and seized on shaft. Quoted customer pulley replacement. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 DC93-00634AXXX (XXNO REODERIDLER PULLEY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF8
Near Madison, OH 44057
Joe O
Job Details: 07/14/2023
Installed ice maker and solenoid. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Rocky River, OH 44116
Manny
Job Details: 07/13/2023
"Defrost evap(45mins)Replaced heater and control, good heat unit is defrosting, advise customer to allow 24 to 48 hrs for temps to equalize, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV06
Near Amherst, OH 44001
David R
Job Details: 07/13/2023
Replaced main control and display control. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model wtw5100hw2
Near Madison, OH 44057
Dan H
Job Details: 07/13/2023
"Customer complaint of f7e1 error, confirmed, found capacitor leaking, installed new capacitor, op test good"
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Ashtabula, OH 44004
Joe O
Job Details: 07/13/2023
"Installed control, harness, and shifter. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FJS00
Near Chesterland, OH 44026
Joe O
Job Details: 07/13/2023
"Cc: not cooling properlyFound freezer temp at 20 degrees, ff at 38 degrees. Found unit only has partial frost pattern(first couple coils). Found all fans functioning. Needs compressor, evaporator, heat exchanger, drain pan heater, processCustomer does not want to repair at this time; ordrng 1 4388575 (evaporator) and 1 WP2004545 (heater-pan) and 1 WP2003003 (exchanger) and 1 W10309995 (compressor) and 1 TJAF1200 (Process), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near North Ridgeville, OH 44039
David R
Job Details: 07/13/2023
"Took pics of damage to control. Shorted, damaged UI control and main harness. Customer going to call whirlpool with questions to next step. As for today, do not order parts. ; ordrng 1 WPW10629158 (Ui) and 1 W10479763 (Control) and 1 W10496087 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9500TC0
Near Avon, OH 44011
David R
Job Details: 07/13/2023
Replaced control. Tested. Good. Running and heat cycling. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Perry, OH 44081
Dan H
Job Details: 07/13/2023
"Installed idler pulley and belt, op test good"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Middleburg Heights, OH 44130
Marie V
Job Details: 07/13/2023
Cc that unit is taking too long to dry clothes . Found vent clogged. Corrected issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Independence, OH 44131
Bill
Job Details: 07/13/2023
"Changed door gaskets, instructed customer to monitor."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/13/2023
"CC that the oven is not heating properly. Turned oven to 350* with a thermocouple tested the temperature. Wait 15 minutes after the buzzer, temp was at 400* then dropped to 300*. Calibrated the oven 10*. Will need a main control and sensor. ; ordrng 1 W10859300 (Control) and 1 W10859573 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Orwell, OH 44076
Jason N
Job Details: 07/13/2023
"Cc unit not working, water in tubRan diagnostics, found codes f9e1 for drain pump problem/long drain and f2e1 for UI stuck button. Ran manual drain pump test 8, pump only lightly humming. Unit will need drain pump replaced. Customer declined repair at this time, estimate only. ; used 1 W10876600 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Chardon, OH 44024
Joe O
Job Details: 07/13/2023
"Cc: frosting at vent, water leaking into ff sectionFound gap cabinet to liner bottom of ff door. Gap too large to fill. Called whirlpool tech line spoke with Steve. While speaking with Whirlpool found cabinet damage or the rear left side of unit. Called whirlpool trade care. Spoke with Diane, she stated damage is only 30 day warranty. And unit is outside of damage warranty.Sr: trade care:"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Bill
Job Details: 07/13/2023
Vac out drain pan.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44128
Marie V
Job Details: 07/13/2023
"Cc that unit is not freezing. Confirmed, took temps 37*. Took cover off found no frost on evaporator. Unplugged unit and verify pressure on low side is 25psi. Unit is low on refrigerant. And compressor sounds funny. Will order compressor ; ordrng 1 W10507884 (Compressor) and 1 TJAF1200 (Tube)"
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Novelty, OH 44072
Joe O
Job Details: 07/13/2023
"Cc: not cooling ff section. Found evap fan not running. Needs ff evap fan and update module; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
CROSLEY DRYER
Model CGD7011LW0
Near Lakewood, OH 44107
Manny
Job Details: 07/13/2023
"Cc unit not heating, verified and took apart, found coil disconnected, reconnected and unit heating, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Westlake, OH 44145
David R
Job Details: 07/13/2023
"Replaced actuator and capacitor. Ran diagnostics, all components working. Ran normal cycle, advancing properly. Good. Op Test Ok test ok."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Lakewood, OH 44107
Marie V
Job Details: 07/13/2023
Installed support. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, OH 44102
Manny
Job Details: 07/13/2023
"Cc unit not cooling in the Ff, verified and temps 69F fz temps 31F, try running force defrost heater not coming on fuse on jumper is open and control switch getting stuck, ordering control and harness.; ordrng 1 W11446726 (Control) and 1 W11624942 (Thermal fuse harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Berea, OH 44017
David R
Job Details: 07/13/2023
"Customer had POP 5/12/23, took pics. Cc slow water. Ran diagnostics, no error codes. Ran test mode, all components working. Water coming in from valves both hot and cold are good. Ran calibration, good. Started a normal cycle, filled up and was advancing. Drained. Started another normal cycle with load in. Advancing. Unit is working properly. Saw customer is using non HE detergent, advised that HE detergent is recommended for newer washers per owners manual. Op Test Ok."
We serviced a
KENMORE DRYER
Model 110.65132411
Near Avon Lake, OH 44012
Marie V
Job Details: 07/13/2023
"Cc unit not spinning. Confirmed, found belt broken and and rollers not spinning. Replaced kit. Tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/13/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 56 grams of r600 unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/13/2023
Installed detergent pump. Tested. Op test ok
We serviced a
GE RANGE
Model JB690EF1ES
Near Mentor, OH 44060
Dan H
Job Details: 07/13/2023
"Customer complaint that buttons on control are not working, confirmed, unit needs new control; ordrng 1 WB27X20078 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Warrensville Heights, OH 44128
Bill
Job Details: 07/13/2023
"Took temps, 55 ff 25 at top of freezer, -3 at bottom. Found evap fan not spinning. Unplugged and plugged back in it spun up. Told customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/13/2023
"Cc: no powerFound control receiving proper power. Ohmed out drain pump, drain pump out of range. Needs control and drain pump; ordrng 1 W11399437 (Drain pump) and 1 W11543994 (Control)"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Willoughby, OH 44094
Dan H
Job Details: 07/13/2023
"Customer complaint that unit is not starting, confirmed, found belt snapped, unit needs new belt, customer does not want repair at this time; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB860SJ2SS
Near Broadview Heights, OH 44147
Bill
Job Details: 07/13/2023
"Cc outer part of burner working but inner part is not. Confirmed cc, tested burner ohms both large and small side passed. Ordered switch, office to follow up as switch was out of stock.; ordrng 1 WB24X25013 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/13/2023
Installed igniter and harness. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Willoughby, OH 44094
Dan H
Job Details: 07/13/2023
"Customer complaint that oven is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Columbia Station, OH 44028
David R
Job Details: 07/13/2023
"Vibration noise. Coming from transformer getting loud. Customer does not want to go ahead with getting it fixed. ; ordrng 1 W10836753 (Transformer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ
Near Avon, OH 44011
Marie V
Job Details: 07/13/2023
"Unit was returned, no issues listed, used a cup with water to test, unit heats up as designed and tested fan and light. All working as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Strongsville, OH 44149
David R
Job Details: 07/13/2023
"Found belt wrapped around motor. Replaced belt from t/s was ripped, capacitor and actuator, harness is good. Erased F7E1 error. Ran diagnostics, all components good. Ran factory resets and calibration. Good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Bill
Job Details: 07/13/2023
"Cc noise, confirmed noise customer was hearing. Normal operating noise from pump, unit operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 07/13/2023
"When unit was removed from box, found front door is damaged. No damage on box. Unit will need new door. All the way around unit looks ok. Waiting on approval ; ordrng 1 W11461694 (Front panel)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44102
Manny
Job Details: 07/13/2023
"Cc Error code on display, verify and code f1e1 for control issues, replaced control, opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBL0
Near Avon, OH 44011
Marie V
Job Details: 07/13/2023
Cc that the unit was showing close door when trying to use and door was close. Found interlocks switches needs to be replaced . Replaced from t/s. Cust tested appliance. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, OH 44011
Marie V
Job Details: 07/13/2023
"Cc that the lights are flickering. Confirmed, found freezer light needs replacement. Replaced freezer light from surplus. ; ordrng 1 W11601310 (Light)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Strongsville, OH 44149
David R
Job Details: 07/13/2023
Replaced bottom rack wheels. Tested. Good. Op Test Ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Bill
Job Details: 07/13/2023
"Changed Ui, control, and thermistor, steamed out evaporator. Opt test good"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/13/2023
"Replaced the cable. Found the tub leg bent. Will need a new tub and hinges. Office to reschedule; ordrng 1 WPW10681514 (Tub) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/13/2023
"CC that the unit is not starting. Confirmed. The lid lock is clicking. Will need a new latch. Replaced the latch from t/s. Ran a calibration. Opt test ok. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Jason N
Job Details: 07/13/2023
"No refrigerant to recover in system. Installed sealed system parts. Pulled vacuum on system to 28 in/hg. Held vacuum. Vacuum decay found. Pressure checked system, found leak at factory epoxy joint on new filter drier. Replaced filter drier using truck stock part. Pulled vacuum on system. Held vacuum. Recharged system with 4.8oz of r134a. Low side pressure stable at 7 psi. Good frost pattern starting on evaporator. Advised that customer allow up to 24 hrs for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM00
Near Cleveland, OH 44120
Corina B
Job Details: 07/13/2023
"CC that the unit is not cooling. Confirmed. Fz12 ff 54. Found the ff section cover in frost and ice. Will need a new control, ui and harness. Cust is going to unplug the unit so I do not have to steam it out.; ordrng 1 WPW10675033 (Control) and 1 WPW10677104 (Ui) and 1 W11087438 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"