We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSP01
Near Gates Mills, OH 44040
Robert A.
Job Details:
02/21/2018
Installed latch, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FCED3000ES0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44119
Dan
Job Details:
02/21/2018
Customer complaint that drum is not turning, found belt snapped, idler pulley is free, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 134503600 (belt), schdld next appmnt for 2/28 WED
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina H
Job Details:
02/21/2018
CC that the fz door keeps opening. The gasket is sealing good. Used Vaseline around the gasket door, does not open when opening the ff door closes. Optest ok. Brought part back for return. ; Job Cmpltd
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near University Heights, OH 44118
Corina H
Job Details:
02/21/2018
CC that the unit will not start. Ran diag f2e1 stuck button. Cleared code. Ran encoder test, passed. Started unit several times, heating. Checked outside vent, good. Advised cust to rub fingers together to get friction to start the unit. Optest ok. Brought parts back for return. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Corey L.
Job Details:
02/21/2018
Customer complaint detergent tray is broke, confirmed max fill indicator does not snap on, couldn’t find any witness marks of broken or stressed plastic, ordering detergent drawer assembly; ordrng 1 W11127356 (drawer 36.75), schdld next appmnt for 2/26 MON
We serviced a
MFI2665XEB7 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44119
Dan
Job Details:
02/21/2018
Customer complaint of loud noise, ran diagnostics, turned on evaporator fan and air damper, condenser fan and compressor, and ice box fan, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina H
Job Details:
02/21/2018
CC that the is water leaking in the ff. Found the drain pan is rusted. Will need a new drain pan. Steamed the drain hole out. Cust wanted to try the foil tape before buying the drain pan. Job Cmpltd
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44118
Corey L.
Job Details:
02/21/2018
Installed new control, op test good; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Mac
Job Details:
02/21/2018
Dishwasher is not running motor. Connections are all ok. Motor is not receiving 120vac. From control. Office to order control.; ordrng 1 W11131683 (CONTROL ), schdld next appmnt for 2/28 WED
We serviced a
WGD7300DW2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Mac
Job Details:
02/21/2018
Dryer is making a thumping sound when running. Installed new maintenance kit. Tested unit. Sounds normal now.; Job Cmpltd
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details:
02/21/2018
Customer complaint that soap remains on door, ran diagnostics, no error codes found, placed glasses in corners of racks and started normal wash, incoming water temperature at 82 degrees, glasses filled, advised customer to use a rinse aid and to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd
We serviced a
MDB4949SDZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44124
Corina H
Job Details:
02/21/2018
CC that the unit is dead. Checked outlet, the outlet is bad. Plugged the dw into another plug dw start up. Optest ok ; Job Cmpltd
We serviced a
GB2FHDXWQ02 whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details:
02/21/2018
Installed fan and defrosted upper later of evap. Op test ok. Advised to allow 24 hrs for normal cooling to resume.
We serviced a
WTW8040DW2 whirlpool
Model washer
Near Lorain, OH 44053
Alice M.
Job Details:
02/21/2018
Fits pointer W10828881, feet not adjusted at delivery, adjusted, some damage to pan took pictures,; Job Cmpltd,
We serviced a
WTW5840BC0 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Mac
Job Details:
02/21/2018
All components in diagnosis check ok. All results leading back to control board. Main control error and shifter error. Shifter tested ok. Office to order main control.; ordrng 1 W10581552 (cntrl-elec), schdld next appmnt for 2/28 WED
We serviced a
KDTE334DSS1 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Mac
Job Details:
02/21/2018
Cleared drain line. Separated all pieces of drain to do so. Tested and drain ok.; Job Cmpltd
We serviced a
PLHS238ZCB1 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Dan
Job Details:
02/21/2018
Installed new control box, op test good ; Job Cmpltd
We serviced a
JBP66BY3WH GE
Model RANGE
Near Willoughby, OH 44094
Dan
Job Details:
02/21/2018
Customer complaint that oven is not heating, started bake for 350 degrees, oven did not heat, bake element is good, control is not sending power to element, unit needs new control, customer does not want repair at this time
We serviced a
KDTE234GBL0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina H
Job Details:
02/21/2018
CC that the unit is not washing the dishes. Started unit the motor did not start. Checked the control has 0 volts. The sump and motor has continuity. Will need a main control and sump and motor. Called SM to order parts ; ordrng 1 W11085683 (SUMP AND MOTOR) and 1 W11087209 (MAIN CONTROL), schdld next appmnt for 2/26 MON 1
We serviced a
MFF2558VEM4 MAYTAG
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina H
Job Details:
02/21/2018
CC that the ff is not cold and the fz is fine. Ff 74 and the fz 5. The evap cover is covered in frost. The damper door is opening and closing properly. Will need a new control. The control on my ts is bad the one relay is broken off the board. Called SM to order part. ; ordrng 1 WPW10503278 (cntrl-elec 15220),
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland, OH 44111
Brian B
Job Details:
02/21/2018
Timer was already installed. Tested dryer. Burner lights up for 2 sec and then shuts off. After that, Ignitor comes back on but burner does not light. Checked voltage to burner and flame switch. Constant 120v. Removed gas line from back of dryer. Turned on valve on wall. No gas to dryer. Customer had recently had a new gas line installed with stop flow valve on end of gas pipe. Stop flow valve shutting down and not allowing gas to dryer. Customer will have to call plumber to remove stop flow valve as this will not work with this dryer. Also, vent needs to be replaced. Plastic and foil venting is a fire hazard and can restrict airflow. job compltd
We serviced a
IBS550PWS00 IKEA
Model WALL OVEN
Near Cleveland, OH 44132
Dan
Job Details:
02/20/2018
Installed new control and thermal fuse kit, op test no good, unit keeps flashing f01( oven temperature sensor failure) error code, oven temperature sensor reads 1100 ohms at room temperature, harness has continuity, unit needs new control and oven temperature sensor ; ordrng 1 WPW10131825 (sensor) and 1 WPW10158972 (cntrl-elec), schdld next appmnt for 2/26 MON
We serviced a
WTW4616FW2 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Mac
Job Details:
02/20/2018
F1E1 and F1E2 errors for control faults. Ran calibration on unit. Tested ok the first time but not the second. Office to order control board.; ordrng 1 W11170645 (CONTROL ), schdld next appmnt for 2/26 MON
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Corey L.
Job Details:
02/20/2018
Customer complaint unit would stay on when door is open sometimes other times it would flicker the lights on and off, customer unplugged unit and plugged it in then it did nothing, thermal fuse open, replaced thermal fuse and door switches op test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina H
Job Details:
02/20/2018
CC that the unit is not cooling. Found the unit in a garage. Advised cust that the unit will not work in the garage due to the garage is not heated. The unit has to be in 60* temps before it will work. Optest ok. ; Job Cmpltd
We serviced a
ETW4400SQ0 estate
Model washer
Near Garfield Heights, OH 44125
Chad P.
Job Details:
02/20/2018
Found unit leaning to the back right. Found new springs have more tension then the two front ones causing this. Also, friction sleeves are worn out and agitator dogs are stripped. Needs sleeves, springs and dogs replaced. ; ordrng 1 285744 (pad-suspen, SET OF 3) and 1 285811 (cam driven) and 2 WP63907 (SPRING)s,
We serviced a
MDBH979AWW4 maytag
Model dishwasher
Near Parma, OH 44134
Chad P.
Job Details:
02/20/2018
Installed console. Ran service test mode and normal wash. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Lorain, OH 44052
Paul H.
Job Details:
02/20/2018
Found water level is indeed low, checked pressure hose, good, ordering main control; ordrng 1 W11116590 (CNTRL ELEC )
We serviced a
WDT720PADM2 dishwasher
Model whirlpool
Near Avon, OH 44011
Paul H.
Job Details:
02/20/2018
Loose connections,on the wire nut ,replace wire nut and tighten, ran auto test all good ; Job Cmpltd
We serviced a
790.75503207 kenmore
Model range
Near Perry, OH 44081
Jeff M
Job Details:
02/20/2018
The unit will not heat up broiler does work. There is an in-line relay which is not working power stops at the relay does not pass through it while the oven is on main control is sending power the thermal fuse tested good heating element tested good. The relay is discontinued customer will seek the part on his own; ordrng 1 903178 (RELAY),
We serviced a
RTW4516FW roper
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
02/20/2018
The sensor light was flashing I canceled the cycle. Ran the test cycle unit op tested good ; Job Cmpltd,
We serviced a
PLHS269ZDB9 frigidaire
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details:
02/20/2018
The unit was not making ice. I manually cycled the icemaker no water came out the backfill tube had a small ice block I remove the filter clean the ice unit tested good.
We serviced a
MAYTAG WASHER
Model PAVT244AWW
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/20/2018
Issue is again with cust drain. Customer needs plumber to repair drain line. Unit op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details:
02/20/2018
Frz54, ff 42, frost near cap tubes only, discoloration on ff evap, comp making noise, needs ff evap, comp and drierPer sp W10666205C p&l project code S71233; ordrng 1 W10276644 (COMP KIT) and 1 W10917531 (EVAP), schdld next appmnt for 2/26 MON ! [***],
We serviced a
ED5RHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Corey L.
Job Details:
02/20/2018
Customer complaint unit not making ice, force cycled ice maker, did not cycle, ice maker is receiving 120v, ice maker failed, replaced ice maker, op test good; used 1 4317943 (ICEMAKER) Job Cmpltd
We serviced a
WRS325SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Corey L.
Job Details:
02/20/2018
Customer complaint unit not making ice, ice bin was half full when tech arrived, force cycled ice maker, ice maker filled and cycled normally, temps at -2 to 2 in frz, 35-40 degrees in ff, unit is operating as designed; Job Cmpltd
We serviced a
WFG320M0BB2 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Mac
Job Details:
02/20/2018
Oven not igniting at all. Igniter is not getting hot enough to open valve and ignite gas. Replaced oven igniter from truck stock. Tested ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Rocky River, OH 44116
Brian B
Job Details:
02/20/2018
Found Icemaker not making ice. Cycled I/m. No water into I/m. Found fill tube frozen. Per ser pointer, jumpered fill tube heater to disp housing heater to keep heater on at 14 volts. Made wiring change. Cycled I/m, filled up. Op test ok.; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Lakewood, OH 44107
Brian B
Job Details:
02/20/2018
Machine won’t start and start switch keeps beeping. Removed panel. Found door switch connector loose. Reseated connector. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/20/2018
Upon arrival interior lights blinking strobe like. Intermittent working fine then the next time blinking. Cathy. At techline. File number 7721329376. common issue is bad connection at 120 coming in. 120 steady at fresh food light. Order light assemblies ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light), schdld next appmnt for 2/27 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Concord Township, OH 44060
Arthur V
Job Details:
02/20/2018
Found air outlet covered with food and some stuff on shelves hanging over and causing improper air flow Advised customer to keep food products on shelf and to not cover outlet where incoming air is located ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW0
Near Painesville, OH 44077
Arthur V
Job Details:
02/20/2018
Found float switch not aligned correctly. Adjusted strike making contact now. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Garrettsville, OH 44231
Robert A.
Job Details:
02/20/2018
Installed rt ff door gasket, steamed into shape, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Deerfield Township, OH 44411
Gail V.
Job Details:
02/20/2018
Ran diagnostics, no water found cold water turned off, ran recal cycle, good, tested valves good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Atwater, OH 44201
Robert A.
Job Details:
02/20/2018
Found wheels on adj broken, replaced, op test o’; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
MTW4516FW1 maytag
Model washer
Near Cleveland, OH 44121
Alice M.
Job Details:
02/20/2018
The unit was not working I found the brain hose on the ground. Unit op tested good ; Job Cmpltd,
We serviced a
WED70HEBW0 whirlpool
Model dryer
Near Cleveland, OH 44112
Jeff M
Job Details:
02/20/2018
I was not able to copy the issue unit op tested good ; Job Cmpltd
We serviced a
WFW70HEBW0 whirlpool
Model washer
Near Cleveland, OH 44112
Jeff M
Job Details:
02/20/2018
The unit was not getting water the cold water valves was off. Unit op tested good ; Job Cmpltd
We serviced a
WFG505M0BS3 whirlpool
Model range
Near Willoughby Hills, OH 44094
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near Cleveland, OH 44121
Jeff M
Job Details:
02/20/2018
The unit is not making ice but the ice maker is gettin water. The unit needs a new ICEMAKER ; ordrng 1 W11188383 (ICEMAKER )
We serviced a
MVWX655DW1 maytag
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details:
02/20/2018
Ran on manual spin with a load,started excessive shaking,check suspension,little bit of play,ran auto test,have draining issue with dispenser,I’m recommending vibration pads,and ordering suspension,an dispenser ; ordrng 1 W11127356 (DISPENSER ) and 1 W11130362 (SUSPENSION ),
We serviced a
KODE300ESS02 kitchenaid
Model wall oven
Near Avon Lake, OH 44012
Paul H.
Job Details:
02/20/2018
Checked connections all good, either bad board received, also ordering harness, big job, delay order due to unit possibly being swapped out; ordrng 1 W10562910 (harns-wire) and 1 W10603939 (harns-wire) and 1 W11179310 (BOARD)
We serviced a
JDS8850BDB whirlpool
Model range
Near Bay Village, OH 44140
Paul H.
Job Details:
02/20/2018
Replaced control, preheated to 350 to test, temps good, op test ok.; Job Cmpltd,
We serviced a
110.87091601 kenmore
Model dryer
Near Avon, OH 44011
Paul H.
Job Details:
02/20/2018
Replaced cutoff and cycling thermostat, tested, good heat, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
WMH32519FS0 whirlpool
Model microwave
Near Cleveland, OH 44109
Chad P.
Job Details:
02/20/2018
Found interlocks failing. Needs replaced. T.s.Previously used. ; ordrng 1 W10450407 (harns-wire),
We serviced a
NED4655EW1 amana
Model dryer
Near Parma, OH 44134
Chad P.
Job Details:
02/20/2018
Installed blower. Op test ok. ; Job Cmpltd
We serviced a
WFE540H0ES1 whirlpool
Model range
Near Cleveland, OH 44105
Chad P.
Job Details:
02/20/2018
Wiring on unit checks good. Found unit only getting 20vac on one side. Other has 120. Power supply is back. Advised to have electrician correct the owner supply issue and unit shu or work fine. Op test ok. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Mac
Job Details:
02/20/2018
Checked temperatures in fresh food and freezer sections. Fresh food was 37 - 43 degrees and freezer was between -1 and 3 degrees. These temperatures are within tolerance. Customer also mentioned about doors not closing as easily as it used too. Found that front of refrigerator was a few degrees lower than the back. Leveled unit and doors closed better. Adjusted refrigerator temperature setting to 5. All components tested ok.; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Rocky River, OH 44116
Mac
Job Details:
02/20/2018
F8E0 error for cooling fan running too slow. Fan not running at all. Tested voltage to fan, receiving 120vac but not start. Office to order cooling fan.; ordrng 1 W11107275 (COOLING FAN), schdld next appmnt for 2/26 MON
We serviced a
WOS51EC0AS04 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/20/2018
Customer complaint unit does not shut off, ran diagnostics did not find any faults, started normal bake at 350 canceled cycle, bake canceled, cooling fan is running only and does shut off when under 200 degrees; Job Cmpltd
We serviced a
MMV5208WS-1 MAYTAG
Model MICROWAVE
Near Euclid, OH 44117
Dan
Job Details:
02/20/2018
Installed new control, op test good ; Job Cmpltd,
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44115
Dan
Job Details:
02/20/2018
Installed new control and lock, op test good ; Job Cmpltd
We serviced a
KRSC503ESS01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Dan
Job Details:
02/20/2018
Installed new auger motor, op test good, customer then complains that freezer section temperature is not right, freezer section temperature at 8 degrees, found evaporator fan motor seizing, evaporator fan motor is recieving 120vac, unit needs new freezer section evaporator fan ; ordrng 1 W11036566 (motor-evap), schdld next appmnt for 2/26 MON
We serviced a
FFHI1817LWB FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Corina H
Job Details:
02/20/2018
CC that the ff is not cool. Ff 67.7 fz 1.6. Removed evap cover, evap fan is running. Good frost pattern on evap. The damper is clear. Will need a new thermostat. ; ordrng 1 241537103 (control-temperatur), schdld next appmnt for 2/26 MON
We serviced a
WED8000DW4 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44106
Corina H
Job Details:
02/20/2018
CC that there is was rubbing sound when running. Removed front panel found a pair of underwear in the blower housing. Removed underwear from blower housing. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44102
Arthur V
Job Details:
02/20/2018
Replaced control. Customer could not find harness, she said it was not delivered or someone took it. Replaced control. Did not need harness as smoke staining on connector will not affect operation. Wiring is intact and not burned. Tested oven and top burners. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Brimfield Township, OH 44240
Robert A.
Job Details:
02/20/2018
nspected unit, all insulation in place, unit working as designed Checked svc matters nothing about side of unit getting hot Ofr 2500001781; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Streetsboro, OH 44241
Robert A.
Job Details:
02/20/2018
Found water dripping from spigot after water stopped,checked all lines, no leaks, needs valve; ordrng 1 W10786952 (PRESSURE VALVE) and 1 WPW10341320 (VALVE), schdld next appmnt for 2/26 MON
We serviced a
KDTM354ESS1 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Mac
Job Details:
02/20/2018
Replaced sump assembly. Tested ok. ; Job Cmpltd
We serviced a
MED5500FC1 MAYTAG
Model DRYER
Near Valley View, OH 44125
Corey L.
Job Details:
02/20/2018
Customer complaint unit check vent light is on and clothes aren’t drying all the way, ran diagnostics, found f4e3 restricted air flow, also f4e4 L2 line voltage fault, power supply adequate, vents are clear to wall, cleared codes, started normal dry cycle, f4e3 showed back up, out side vent was 80% clogged, cleared what I could reach, airflow still severely restricted, advised customer to call a vent cleaning company, this will solve the problems; Job Cmpltd
Near Madison, OH 44057
Brian M
Job Details:
02/20/2018
We serviced a
NED4655EW1 amana
Model dryer
Near Cleveland, OH 44122
Chad P.
Job Details:
02/20/2018
Corrected and replaced legs. Op test ok. ; Job Cmpltd,
We serviced a
WRS322FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan
Job Details:
02/20/2018
Installed New ice maker, op test good ; Job Cmpltd
We serviced a
JMW8530AAW JENN-AIR
Model RANGE
Near Highland Heights, OH 44143
Dan
Job Details:
02/20/2018
Customer complaint that display is blank, confirmed, user interface is recieving 120vac, unit needs new user interface, customer does not want repair at this time
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM3
Near Willoughby Hills, OH 44094
Brian B
Job Details:
02/20/2018
Cust stated that machine would not drain out and she smelled something burning. Ran diag, drain pump electrical problem. Ran test cycle, machine drained the first time, but then drain pump started humming and not starting. Could smell burning from pump winding. Will need new pump. Replaced from t/s. Ran test cycle, op test ok.; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
AMV2307PFS0 amana
Model microwave
Near Beachwood, OH 44122
Chad P.
Job Details:
02/20/2018
Found monitor switch and primary switch failed. Replaced interlock assy. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Corina H
Job Details:
02/20/2018
CC that there is water coming from the fz bottom RT hand corner. Found the drain hole was clogged. Cleared drain tube with the steamer. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Roaming Shores, OH 44084
Arthur V
Job Details:
02/20/2018
Found unit not defrosting Heater and bi metal check good needs main control (jazz bd) and unit completely defrosted. Reset control to proper code ,defrosted completely. Op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
KDTE104ESS3 kitchenaid
Model dishwasher
Near Chester Township, OH 44026
Chad P.
Job Details:
02/20/2018
Inspected unit for any burnt wiring or controls. None found. With kick plate off ran unit on normal wash. No abnormal sounds or signs of leaking. Drained unit. Units drained correctly. Checked filter. No debris. Ran normal wash again. No faults detected. Most likely something landed on the heating element and burnt off. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Valley View, OH 44125
Corey L.
Job Details:
02/20/2018
Customer complaint unit doesn’t stop when turned on, explained that the knob does turn very slowly and will shut off if you let it, had customer turn unit to usual settings and started unit, unit shut off at the end of the cycle, operating as designed; Job Cmpltd
We serviced a
MDC4000AWX MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Mac
Job Details:
02/20/2018
Dishwasher seal was ok. Condensation is normal.; Job Cmpltd
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Olmsted Falls, OH 44138
Mac
Job Details:
02/20/2018
Installed new mounting nut. Tested ok.; Job Cmpltd
We serviced a
KDTE254ESS2 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details:
02/20/2018
Poor washing results, inlet temp is acceptable, 93 from static but customer primes line, has tried multiple detergents, appears to be inefficient wash motor, quoted: W10902372 sump & motor $270.63, shipping $18.99, labor $109.00, plus tax and service, leaving ticket open, customer will contact Kitchen Aid for auth, do not order until we hear from customer or KitchenAid, unit has too much tilt back, correct when changing motor;
We serviced a
KITCHENAID REFRIGERATOR
Model KDDO24RVX00
Near Aurora, OH 44202
Robert A.
Job Details:
02/20/2018
Installed ui and harness, op test ok Job Cmpltd
We serviced a
WFW75HEFW0 whirlpool
Model washer
Near LaGrange Township, OH 44050
Paul H.
Job Details:
02/20/2018
Ran diagnostics test all good,didn’t found no errors,explain customer ; Job Cmpltd,
We serviced a
MDB7749SBM2 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GE GAS DRYER
Model DPSE810GG6WT
Near Moreland Hills, OH 44022
Robert A.
Job Details:
02/20/2018
Found front glides warn through, belt broken, lint in unit needs cleanedRan unit, ignitor good, coils openCust to replace; ordrng 1 WE4X692 (COIL D31.22) and 1 WE4X693 (COIL M 29.75) and 1 We49x20697 (BEARING KIT46.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)
We serviced a
MEDX655DW1 maytag
Model dryer
Near Grafton Township, OH 44044
Paul H.
Job Details:
02/20/2018
Unit is taking longer to dry items on timed versus sensor, heat checks fine in timed, but is apparently short cycling, also found venting crushed, explained to customer, ordering a timer; ordrng 1 WPW10642928 (timer),
We serviced a
KDTE254ESS1 kitchenaid
Model dishwasher
Near Highland Heights, OH 44143
Chad P.
Job Details:
02/20/2018
Found unit with standing water. Unit will not start cycle because float upright position. Shop vacced water out and remove glass from drain pump. Ran normal wash 2x and cancel drain 2x. Op test ok. Tech placed control on truck for return. ; Job Cmpltd
We serviced a
WFW8540FW1 whirlpool
Model washer
Near Rocky River, OH 44116
Chad P.
Job Details:
02/20/2018
Found unit storing f3e1 and long drain fault. Unit running the drain pump non stop when plugged in and no other systems will respond. Found drain trap clogged. Cleared. Op test ok. ; Job Cmpltd,
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina H
Job Details:
02/20/2018
Cust showed pop, sent pic. CC that the hear a ticking sound and food is freezing. Found the tag was hitting the back wall making the ticking sound. Removed the tag per cust request. The top shelf is freezing the food in front of the damper. Advised cust to not put food in front of damper, since that is where the cold air comes in at. Optest ok.; Job Cmpltd
We serviced a
KEBS207BSS00 kitchenaid
Model range
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
the cust had racks. But there where the wrong ones reording the correct ones ; ordrng 2 WPW10554526 (RACKS)s,
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44139
Corey L.
Job Details:
02/20/2018
Customer complaint not spinning properly because clothes are stained with soap, ask customer to put in a load, noticed detergent was put into fabric softener cup, customer also had fabric softener added option to off, ran diagnostics, no fault codes present, started normal cycle, unit filled, unit advanced to wash cycle, agitated, switched unit to drain and spin, unit is operating as designed, advised customer only need 1-2 tbps of a High efficiency detergent, also average load size is 6-7 bath towels; Job Cmpltd
We serviced a
WFW92HEFC0 whirlpool
Model washer
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
The dryer sitting on top of the washer it is an extremely small room no room to move. Need a second guy to help me maneuver the dryer off the washer to repair the machine. The doors locked because the dryer is on top of the washer I cannot access the release tab to get a picture of the model and serial number;
We serviced a
KDTE304DSS0 kitchenaid
Model dishwasher
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GSC309PVS02 whirlpool
Model wall oven
Near Moreland Hills, OH 44022
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Lakewood, OH 44107
Brian B
Job Details:
02/20/2018
Replaced heater. Ran diag/ Test cycle. Cleared fault code. Heater now working. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DLBL6
Near Mentor, OH 44060
Brian B
Job Details:
02/20/2018
, Found dispenser not working properly. Rinse aid container is full of water. Cap must be leaking. Will need another dispenser. Will also need new door cables and pulleys as cables are frayed and making noise. Office to order parts.; ordrng 1 8194001 (LINK KIT) and 1 WP8558129 (DISPENSER), schdld next appmnt for 2/23 FRI !,
We serviced a
MDE3706AYW MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan
Job Details:
02/20/2018
Customer complaint of loud squeak, confirmed, found idler pulley seized, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) Job Cmpltd
We serviced a
LFES3025PFF FRIGIDAIRE
Model WALL OVEN
Near Chesterland, OH 44026
Dan
Job Details:
02/20/2018
Installed new control, op test good ; Job Cmpltd