We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details:
11/21/2017
Installed evap and filter dryer charged unit with 3.7 oz op test ok.; Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Shaker Heights, OH 44122
Corina H
Job Details:
11/21/2017
CC that the unit is dead. Checked outlet 120v. Removed m/w from wallchecked the power to the board 120v checked the inline fuse, open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44119
Dan
Job Details:
11/21/2017
Customer complaint that unit is not heating, all components test good, home depot finally got us a power supply, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GSD6600G10CC
Near Elyria, OH 44035
Mac
Job Details:
11/21/2017
Tested dishwasher. Did 4 cup test. Operates ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elyria, OH 44035
Mac
Job Details:
11/21/2017
Lid not locking on washer. No obstructions in latch, error code for lid latch fail. Replaced latch from truck stock. Tests ok.; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model SVD8310S
Near Elyria, OH 44035
Mac
Job Details:
11/21/2017
Igniter for left burners is corroded and needs replaced. Cleaned burner holes for better flame. Cleaned orfice as well. Office to order spark electrodes.; ordrng 2 WP71002179 (igntr-surf)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/29 WED 8-9,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Dan
Job Details:
11/21/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Edgewood, OH 44004
Benjamin B.
Job Details:
11/21/2017
Found motor unplugged reset connection op test ok; Job Cmpltd
We serviced a
KDTM354DSS5 KITCHENAID
Model DISHWASHER
Near North Madison, OH 44057
Benjamin B.
Job Details:
11/21/2017
Dent is in top right corner barely came through on the inside of tub. Door is ok. Appears cust will mot have any issues ; Job Cmpltd
We serviced a
KENMORE FREEZER
Model 198.715640
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/21/2017
Recovered freon, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LAT2301AAE
Near Parma, OH 44134
Brian B
Job Details:
11/21/2017
Tore machine down. Replaced listed parts. Leveled machine. Ran test cycle. Optest ok. ; Job Cmpltd,
We serviced a
WRT318FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Monroe Township, OH 44030
Benjamin B.
Job Details:
11/21/2017
Replaced fan motor op test ok .; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details:
11/21/2017
Found lid lock not lockimg cust going to wait on repair they are calling whirlpool; Job Cmplt
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details:
11/21/2017
Cust wants tomorrow morning ab putting on for 9-12
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details:
11/21/2017
Installed all parts pump is cracker and leaking need motor and pump and shfyer ; ordrng 1 WPW10006355 (actuator) and 1 WPW10006416 (motor-drve) and 1 WPW10276397 (drain pump assy)
We serviced a
JVM7195EK1ES GE
Model MICROWAVE
Near Geneva Township, OH 44041
Benjamin B.
Job Details:
11/21/2017
Found fuse opem on magnetron cust let me leave unit down spoke with fb need mag and fuse ; ordrng 1 WB27X11079 (microwave magnetron) and 1 WB27X11095 (microwave magnetron), schdld next appmnt for 11/28 TUE
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Corina H
Job Details:
11/21/2017
CC that the unit is dead. Checked the main control 120v. Will need a main control and an UI. Called BB to order parts. ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537349 (panel-cntl), schdld next appmnt for 11/22 WED
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Chesterland, OH 44026
Corina H
Job Details:
11/21/2017
CC that there is a noise when the compressor. Found the filter line vibrating on the condenser fan and the suction line was vibrating on the frame, moved the styrofoam around the suction line. Raised the legs on the unit. The cardboard under the machine was vibrating on the compressor, used doubleside tape to stick to the cardboard and under the compressor. Found the wire rack deformed will not fit in the fz. The door trim for the im is broken. Called GS to order parts. Cust can install. Optest ok. ; ordrng 1 WPW10307490 (trim-door) and 1 WPW10318960 (shelf-wire)
We serviced a
JS968SK6SS GE
Model RANGE
Near Euclid, OH 44117
Corina H
Job Details:
11/21/2017
Replaced the bake element. Heated oven to 300*. Optest ok. ; Job Cmpltd
We serviced a
ET1FTTXKB02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina H
Job Details:
11/21/2017
CC that im is not working. Jumper the im and the im will cycle then start to rotate backwards. Will need a new im. Replaced the im from t/s. Optest ok. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
MED9700SQ0 MAYTAG
Model DRYER
Near Highland Heights, OH 44143
Corina H
Job Details:
11/21/2017
C that when starting the unit up it started to smoke. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Found a burn mark on the control and the thermistor is open. Called GS to order part. Cust does not want to repair at this time
We serviced a
GU2275XTVY1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Dan
Job Details:
11/21/2017
Stuck key test showed control is good, unit needs new user interface ; ordrng 1 WPW10175238 (panel-cntl 151.76), schdld next appmnt for 11/28 TUE
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Cleveland, OH 44135
Dan
Job Details:
11/21/2017
Customer complaint that basket is loose, basket is not loose, suspension is good, Ran diagnostics found f0e2(over suds condition), advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan
Job Details:
11/21/2017
Customer complaint that spray arms are not working, started normal wash cycle, unit filled, wash motor did not start, checked for voltage, getting correct voltage, wash motor failed, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC7AS05
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/20/2017
Ran diagnostics, good, tested all elements, good, set both ovens to bake, all elements recieving 220 vac, op test okOfr 1606002344; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS0
Near Aurora, OH 44202
Robert A.
Job Details:
11/20/2017
Found drain line clogged, cleared, op test ok; Job Cmpltd,
We serviced a
vrbvrb456@gmail.com WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Jeff M
Job Details:
11/20/2017
The condenser coil‘s were extremely dirty explain to the customer once a year he has to clean them. Customer will clean coils.;
We serviced a
TR21V2W WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details:
11/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGS8880DS0
Near Solon, OH 44139
Tim G.
Job Details:
11/20/2017
Checked unit and found the bake igniter bent and out of original spacing and form. Unit will do the initial preheat but will not cycle again. Unit needs igniter. ; ordrng 1 WPW10324262 (igntr-oven. 57.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/28 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Tim G.
Job Details:
11/20/2017
Complaint that the unit will not turn on. Checked outlet for power and found the bottom outlet very touchy. Tried a different outlet and found good op. Customer to contact a electrician. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near University Heights, OH 44118
Tim G.
Job Details:
11/20/2017
Installed new sump. Ran and checked for leaks, op test good. ; Job Cmpltd,
We serviced a
WFG231LVB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Jeff M
Job Details:
11/20/2017
The ignitor was open. I replaced with ts unit op tested good ; used 1 4342528 (IGNITOR),
We serviced a
JGB650EEF1ES GE
Model RANGE
Near Cleveland, OH 44105
Chad P.
Job Details:
11/20/2017
Found all flames check good. While speaking with tenant she explajned she was using the oven to heat the house. Tech advised this is different as the oven has a return and air is circulated while when using the oven it is not. Ran oven for several minutes. No issues found. Advised to use as normal. ; Job Cmpltd,
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near University Heights, OH 44118
Jeff M
Job Details:
11/20/2017
The washer was never properly leveled so the rotor burned a hole into the overflow pan that the washer is sitting in. No damage to the washer re-leveled the units test good; Job Cmpltd,
We serviced a
KEBS107DWH1 WHIRLPOOL
Model WALL OVEN
Near Cleveland, OH 44118
Jeff M
Job Details:
11/20/2017
The unit has a f2-e0 the touch pannel is n/a same withe main control. The unit cant be fix.
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near South Euclid, OH 44121
Jeff M
Job Details:
11/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB8959SBS MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Jeff M
Job Details:
11/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Jeff M
Job Details:
11/20/2017
Customer has to reschedule I called her. I gathered some information from the customer I called Greg pre-ID main control, lid lock.
We serviced a
KUS30IVSS3 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details:
11/20/2017
The unit is randomly flashing buttons on its own I shut powerdown turn it back on different buttons were flashing nonresponsive needs main control user interface; ordrng 1 WPW10250018 (UI) and 1 WPW10285179 (CONTROL ),
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Jeff M
Job Details:
11/20/2017
A pice of the ice maker is broken. The unit needs a new iceamaker ; ordrng 1 WPW10300022 (ICEMAKER )
We serviced a
MHWE450WW01 WHIRLPOOL
Model WASHER
Near Columbia Station, OH 44028
Paul H.
Job Details:
11/20/2017
Found unit stored faults for long fill/no fill and faults for over flow condition. Pressure line checks good. Ran wuick wash a few timers over. Found unit not only failed to sense water level but unit failed to stop filling with no power to solenoid. Needs fill valve and pressure switch replaced. Please ship parts to 1227 cleveland rd, w Huron oh, 44839Cust is closing on house and needs this friday for the repair. ; ordrng 1 WPW10271610 (SWITCH, PRESSURE. ) and 1 WPW10289387 (FILL VALVE ASSY),
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Paul H.
Job Details:
11/20/2017
Found ff evap failing to defrost again. Ice got into fan again. Needs harness assy ad support replaced. Thermistor to be tightened and zip tied to ff evap. Foil tape can also be placed over it. ; ordrng 1 W11033168 (HARNESS ASSY) and 1 WPW10389152 (SUPPORT)
We serviced a
UMV1152BAW WHIRLPOOL
Model HOOD/COMBO
Near Avon, OH 44011
Paul H.
Job Details:
11/20/2017
Replaced magnetron, tested by heating a mug of water, op test ok.; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Replaced start switch, tested, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ0
Near North Ridgeville, OH 44039
Brian B
Job Details:
11/20/2017
Verified pop.. sent pic. Water keeos dripping after glass is removed from dispenser. Checked water line connections, all tight. Will need new water valve. Also, freezer door liner is separated causing air leak and frost buildup in freezer.. will need new freezer door. Office to order parts. Will r/s for 12/12, but office can change if door not there..; ordrng 1 W10910837 (DOOR FRZ) and 1 WPW10312696 (VALVE DUAL), schdld next appmnt for 12/12 TUE !,
We serviced a
WRV986FDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details:
11/20/2017
Ran diagnostics, test 56 E2, motor lost position, cc water dripping from dispenser area, last unit that had same symptoms required UI and IM; ordrng 1 W11036562 (UI) and 1 WPW10764668 (icemaker)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lorain, OH 44055
Mac
Job Details:
11/20/2017
Tested voltage to dryer terminal block. Found that there was 240 V. Also found the dryer venting was very restricted behind dryer and was closer to 20 foot long. Informed the customer that they need to shorten the vent and make sure that it is not restricted to properly dry clothes. Dryer is heating OK.; Job Cmpltd,
We serviced a
MGDX655DW0 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Rollers worn unevenly, need replaced, thought unit took 349241T, spoke with GS, missing 349241T, emailing LS about t/s, unit takes other style, belt could use replacement as well, ordering service kit; ordrng 1 4392067 (dryer repair kit)
We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Found door switch busted, preventing dryer from starting, ordering; ordrng 1 WPW10350906 (switch-dor),
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/20/2017
'Installed evap and charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
ROPER DRYER
Model RGD4516FW
Near Elyria, OH 44035
Mac
Job Details:
11/20/2017
11/20 MON, 12:27 to 13:21, Dryer had broken igniter. Replaced and tested. Shorted ignitor to burner. Repaired burner and replaced ignitor from truck stock again, tests ok.; used 1 279311 (IGNITER), and 1 279311 (IGNITOR) from stock, Job Cmpltd,
We serviced a
GLD3450RDB0 FRIGIDAIRE
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
11/20/2017
Arrived to find no flashing lights at this time. Cust states that after a power outage the unit seemed to return to normal but wanted it checked. Ran normal wash. Lots of suds formed. Likely from soap left in unit. Canceled cycle and ran normal wash again. Suds reduced. Service test mode complated with out faults. Advised to use as normal. If issues return please contact us back for service. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $86.35 CC Ref # 903327062, Job Cmpltd, saved tckt [Sd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44144
Chad P.
Job Details:
11/20/2017
All wiring checks good. No stored faults. Service mode passes. Unable to duplicate. Op test ok. ; Job Cmpltd
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44144
Chad P.
Job Details:
11/20/2017
Unable to locate strike. Need to reorder. ; ordrng 1 WPW10544004 (STRIKE)
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, OH 44144
Chad P.
Job Details:
11/20/2017
Found control dead. Unit is not responding to any commands. Has power. Needs control replaced. ; ordrng 1 W10915204 (CONTROL)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Mac
Job Details:
11/20/2017
Customer showed me the amount of water that it is putting in. Water amount is proper. Ran through calibration test ok. Instructed customer on proper loading and operating.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Mac
Job Details:
11/20/2017
Customer showed me the amount of water that it is putting in. Water amount is proper. Ran through calibration test ok. Instructed customer on proper loading and operating.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PDSS5NBXARSS
Near Avon, OH 44011
Brian B
Job Details:
11/20/2017
Checked temps.. -5 freezer, 62 ff. Evap motor not running. Bearings are failed. Can spin with finger to start motor. Will need new evap motor. Office to order. ; ordrng 1 WR60X10185 (motor evap dc), schdld next appmnt for 11/28 TUE !,
We serviced a
GE REFRIGERATOR
Model PDSS5NBXARSS
Near Avon, OH 44011
Brian B
Job Details:
11/20/2017
Checked temps.. -5 freezer, 62 ff. Evap motor not running. Bearings are failed. Can spin with finger to start motor. Will need new evap motor. Office to order. ; ordrng 1 WR60X10185 (motor evap dc), schdld next appmnt for 11/28 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near Sheffield Lake, OH 44054
Brian B
Job Details:
11/20/2017
CC that dishes not drying. Ran diag. 6-6, cool water entering machine. Did not have heated dry turned on.. Advised customer to run hot water in sink first and use high temp option. Also, must check filter 1/ month. Ran test cycle. Machine working properly. Optest ok.; Job Cmpltd,
We serviced a
FGHB2866PP9A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44111
Chad P.
Job Details:
11/20/2017
Found ice maker turned off via the control in settings. Turned on ice maker. Leveled door and tightened handles. Cycles i.m. Through diagnostics. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Euclid, OH 44132
Tim G.
Job Details:
11/20/2017
Installed the new fan and moisture kit, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near WILOUGHBY HLS, OH 44092
Tim G.
Job Details:
11/20/2017
Complaint that the unit is not spinning. Checked unit and found no stored errors. Tested the unit I? manual diagnostics, filled unit, agitated, drained, and spun. All functions are working. Ran a recal cycle and advised the customer of detergent use. Ran a entitlement search and found unit under warranty. ; Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model GX5FHTXVY09
Near Highland Heights, OH 44143
Tim G.
Job Details:
11/20/2017
Complaint that the unit is not making ice. Checked and found the unit cycling but not filling. Found contacts in the module for valve open. Quoted customer for repair and replaced the icemaker, op test good. Advised the customer to give the unit 12-24hrs for ice production ; used 1 W10884390 (ICE MAKER ASSY. 82.39)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lakewood, OH 44107
Dan
Job Details:
11/20/2017
Customer complaint that unit is not draining, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, unit drains and spins, advised customer that drain hose needs to be 39” off of floor per installation instructions, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details:
11/20/2017
Installed control and disp, ran diagnostic cycle, unit filled, ran wash cycle, disp opened, op test ok; Job Cmpltd,
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/20/2017
Foumd umit not dispemsing bevause door liner is sunk in and needs block. Installed block op test ok also unit has plastic water line advised cust to replace with copper braided steel or pex ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Berea, OH 44017
Mac
Job Details:
11/20/2017
Water line was cracked at bottom of primary water valve. Took pictures of water damage on cabinets and floor. Office to order inlet water line.; ordrng 1 WPW10279882 (tube-water), schdld next appmnt for 11/27 MON 8-10,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEB5
Near Strongsville, OH 44136
Mac
Job Details:
11/20/2017
Fresh food section not getting any air flow. Found evaporator in freezer completely frost over, restricting the air to the refrigerator section. Defrosted evaporator. Replaced electronic control from truck stock.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan
Job Details:
11/20/2017
Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 60 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is recieving 120vac, unit needs new evaporator fan motor, installed new evaporator fan, op test good ; used 1 WP2315539 (MOTOR-EVAP) Job Cmpltd
We serviced a
REK2950KQ2 ROPER
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details:
11/20/2017
Found worn rollers, replaced from t/s, tested, op test ok, nice and quiet, lint trap is damaged and need replaced also, ordering
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Benjamin B.
Job Details:
11/20/2017
Replaced door switches op test ok.; Job Cmpltd
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
11/20/2017
Started a cycle, film poor washability being caused by inlet temp, explained to cust, from a static fill-75F, noise is coming from drain pump, no debris sounds like a bad impeller, ordering, cancel is indeed not working, needs UI as well; ordrng 1 W10902370 (UI) and 1 WPW10531320 (pump-drain),
We serviced a
L8319W2 AMANA
Model DRYER
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/20/2017
Found unit squeeling need to replace idler and rollers also belt ; ordrng 2 WP37001042 (support)s and 1 WP40111201 (belt) and 1 WPY54414 (pulley-idr)
We serviced a
GHW9100LW1 WHIRLPOOL
Model STACKABLE W/D
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
11/20/2017
Spider gear (trunion) has broken, basket is grinding inside of tub, tub and basket assemblies will need replaced, will need two techs, get auth for double labor, cannot be done without two techs; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket),
We serviced a
KUDC10FXSS7 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Corina H
Job Details:
11/20/2017
CC that the unit is not washing dishes. Have bowls with oatmeal that sit in unit for over a day not coming clean. Advised cust to rinse the dishes that food will stick to dishes, if not running right away. Ran diag 10-1 Dispenser Electrical Problem, 5-2 Door Stuck Closed, 6-4 Float Switch Open ran a calibration, the dispenser opened, machine turns off when opening door. Checked the float switch, good. Raised drain hose above the bottom of the sink. Advised cust to use 1 tablespoon of detergent has well water and to run a dishwasher magic threw the machine every 3 months. Optest ok. ; Job Cmpltd
We serviced a
MFF2558VEW4 FRIGIDAIRE
Model REFRIGERATOR
Near Hambden Township, OH 44024
Corina H
Job Details:
11/20/2017
Replaced the parts listed. Brought core back for return. Programmed the control to 12. Will need the center rail. Cust can install. Optest ok. ; ordrng 1 WPW10326469 (rail-centr),
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Replaced control, unit fired up and began cooling, op test ok.; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Cleared excess ice in FC, replaced defrost drain, op test ok.; Job Cmpltd
We serviced a
WFG714HLAS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Unit had old style harness, bake wire arcing to cabinet intermittently, replaced harness from t/s, verified outlet correct, igniter slightly off, gently pried back to correct position, lit each burner consecutively five times in a row, good, preheated to 350, good, op test ok.; used 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details:
11/20/2017
Replaced motor and blower wheel, tested, op test ok.; Job Cmpltd
We serviced a
KDTM704ESS0 KITCHENAID
Model DISHWASHER
Near Brownhelm Township, OH 44001
Paul H.
Job Details:
11/20/2017
Replaced dispenser assembly from t/s, needed replaced due to physical damage, op test ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
GE WASHER
Model WPSR4130W1WW
Near Gates Mills, OH 44040
Tim G.
Job Details:
11/20/2017
Complaint that the unit is not spinning out the clothing. Checked unit and found motor running but the trans seized. Pulled the agitator and found the hub asm destroyed. Unit needs all listed parts. The unit supply hoses are past the recommended 5yr replacement. ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH1X2026 (belt) and 1 WH2X1193 (NUT) and 1 WH2X1199 (washer hub) and 1 WH38X10002 (transmission asm) and 1 WH45X10014 (basket xl) and 1 WH45X10027 (hub) and 1 WH49X10035 (motor) and 1 WH5X256 (clutch ), schdld next appmnt for 11/29 WED ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Moreland Hills, OH 44022
Tim G.
Job Details:
11/20/2017
Complaint that the units display is not fully displaying the hashes to complete the numbers and the units dispenser is dispensing water very slow. The customer states that they haven’t replaced the filter yet. Tech advised the customer to replace every 6months. Tech also found the tuck shelf broken and needing replaced due to not staying in place. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve.; ordrng 1 W10862400 (cntrl-elec) and 1 WPW10669153 (shelf-glas), schdld next appmnt for 11/29 WED !,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS0
Near WARRENSVL HTS, OH 44122
Tim G.
Job Details:
11/20/2017
Installed switches, set clock and tested, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Solon, OH 44139
Tim G.
Job Details:
11/20/2017
nstalled pump, op test ng. Checked and found the hose from the tub to the drain pump completely filled with debris. Removed, op test good. ; Job Cmpltd,
We serviced a
KRMF706ESS00 KITCHENAID
Model REFRIGERATOR
Near Brownhelm Township, OH 44001
Paul H.
Job Details:
11/20/2017
Replaced separator, good seal now, op test ok.; Job Cmpltd
We serviced a
DFSS9VKBASS GE
Model REFRIGERATOR
Near Elyria, OH 44074
Paul H.
Job Details:
11/20/2017
Replaced fc tracks, tested by opening and closing a few times, op test ok.; Job Cmplt
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
11/20/2017
The top adjusters are broke in the user interface is not making any noises but still working needs top adjusters and user interface; ordrng 1 WPW10537414 (UI) and 2 WPW10546503 (AJUSTER )s,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Jeff M
Job Details:
11/20/2017
The unit is displaying a door error code I install door camp switches unit test and failed. On the upper side of the door bows out words keeping the door farther away from the cabinet needs new door; ordrng 1 W10889332 (DOOR), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS1
Near Westlake, OH 44145
Brian B
Job Details:
11/20/2017
Found water leaking through sump assembly. Will give est on new sump. Customer does not want to repair.paid sc.. do not order par, Job Cmpltd,
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
11/20/2017
Mark #7720572940 The internal cabinetry of the microwave is completely saturated with puddles of grease I called the office they uploaded pictures to the dispatch so when I call the Whirlpool Tech line they were able to view the pictures. I called Whirlpool Tech line i spoke to Mark explained him the situation he said do not fix it this is a fire hazard
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Auburn Township, OH 44023
Robert A.
Job Details:
11/20/2017
Found door switches failes, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KFIV29PCMS02 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
11/20/2017
I found the upper sliding drawer was not attached to the rails I reattach the sliding drawer unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model CWE5800ACB
Near Moreland Hills, OH 44022
Robert A.
Job Details:
11/20/2017
Replaced lower bake element, set bake, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
LFHT1831QP1 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Jeff M
Job Details:
11/20/2017
Customer does not need repair they swap the fridge out and gave her a new one; Job Cmpltd, saved tckt [SdLink\300573a.png] (via SDM)
We serviced a
WHIRLPOOL DRYER
Model LDG7500AAW
Near South Russell, OH 44022
Robert A.
Job Details:
11/20/2017
Found coils failed, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279834 (COIL) from stock, Job Cmpltd,
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Jeff M
Job Details:
11/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
ZISS360DMDS GE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Chad P.
Job Details:
11/20/2017
Found solenoid if failing again. Piston is sticking in housing. Will require solenoid assy to be replaced. Requests cp be the tech to return for install appt. ; ordrng 1 WR62X10055 (solenoid asm),
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Benjamin B.
Job Details:
11/20/2017
Installed icebox found tab brokem need to order ; ordrng 1 W10847563 (box-ice) and 1 W10864519 (adapter), schdld next appmnt for 11/27 MON
