Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Jason N.

Jason N.

DRYER MAYTAG MED5630HW0 "Cc unit still making rumbling noiseConfirmed noise, dropped dryer, found screws loose on blower housing. Tightened, retested. Noise gone, restacked dryer, found washer back plate vibrating, tightened that. No noise, op test good."

Near Williams Rd, Diamond, OH 44412
David R.

David R.

WASHER AMANA NTW4516FW3 "Called customer, he said no one is home. I asked about unit, he said he had someone come out from a different company about a week ago and unit is working great, no problems at all."

Near Marks Rd, Strongsville, OH 44149
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not making ice and display issuesCustomer stated display will intermittently turn off and not respond, and ice maker has stopped working. Found ice maker jammed, cleared of ice, jumped t to h, ice maker indexed properly and filled mold with water. Checked connections on front panel display , all connections are tight. Reassembled, seen display glitch once. Front display board is nla. Advised customer to call her warranty company."

Near Windy Hill Dr, Pepper Pike, OH 44124
Corey L.

Corey L.

DISHWASHER MAYTAG MDB7749SBM0 "Installed console, op test good"

Near Belvidere Ave, Fairview Park, OH 44126
Jason N.

Jason N.

RANGE FRIGIDAIRE FFGF3019LWE "Cc unit oven not workingChecked ignitor, drawing 0 amps, no voltage to ignitor. Checked voltage out on bake relay. Missing hot from relay. Unit needs clock/control board. Customer not repairing at this time, will discuss with wife. Pd service call, estimate only."

Near Eastgate Dr, Mayfield, OH 44143
Arthur V.

Arthur V.

WALL OVEN WHIRLPOOL RBD245PRS05 Found unit needs bake element in upper oven. ; ordrng 1 WPW10207397 (element)

Near Liberty St, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Customer complaint fridge is freezing everything, confirmed temps were 28 in ff and -5 in frz, found diffuser stuck open, replaced with part sent, advised customer to allow 24-48 hrs for temps to adjust"

Near Sylvia Dr, Brook Park, OH 44142
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPE234GBS0 "Cc unit smells bad insideCustomer states unit will start to smell after a bit, she’s placing dishes inside for days before she runs it. She will run it once or twice a week. She’s tried cleaners but smell comes back. Ran diagnostics, no codes stored. Ran wash cycle and drain cycle, all functions normal, unit draining properly, no back flow from sink.Advised customer not to preload unit too soon with dishes, also if not running for extended time, do an express wash to keep unit fresh between loads."

Near Hemingway Rd, Mayfield, OH 44143
Jason N.

Jason N.

RANGE WHIRLPOOL KODC304EBL00 "Installed thermal fuse. Ran test bake on upper and lower ovens. Upper oven did not heat, lower oven heating good. Found upper thermostat open. Ordering thermostat. Customer not sure on scheduling, will contact us for a return date.; ordrng 1 W11165152 (thrmst-fix6874), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Murwood Dr, Moreland Hills, OH 44022
David R.

David R.

RANGE HOOD WHIRLPOOL UXT4230ADS2 Replaced parts. Tested. Good. Op test

Near Whitemarsh Ln, Strongsville, OH 44149
Corina B.

Corina B.

REFRIGERATOR MAYTAG MBF1958FEZ02 Replaced the damper. Optest ok. No water to unit.

Near Anita Dr, Parma Heights, OH 44130
Corey L.

Corey L.

RANGE KITCHENAID KODE500ESS02 "Customer complaint oven has gotten an f1e0 error code 3 times now and only works after a breaker cycle off then on, ran diagnostics confirmed f1e0 error code, power is correct and secure, ui and control are not communicating, harness checked good, unit needs ui and control, parts covered until 2021; ordrng 1 W11086141 (console) and 1 W11179310 (cntrl-elec)"

Near Center Ridge Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE304DBL0 "Customer complaint dishwasher got really hot started cycle night before and it was still on next morning, ran diagnostics, f9e2, f4e4, f6e2, svc test passed without faults, heater still on, heater not shutting off unless door is open, unit needs new control, control covered till 2020; ordrng 1 W10866116 (cntrl-elec)"

Near Holland Rd, Brook Park, OH 44142
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced gears. Tested. Op test ok

Near Windward Hills Dr, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Cc unit is completely dead. Nothing is working. Turned breaker off and on. Tested outlet with water meter., no display, had to really press it in for water meter to work. Bad outlet. Plugged unit into a different outlet, started working correctly. Unit is good, customer will need outlet looked at. Op test ok"

Near Highland Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW3090JW0 Parts was not order cause door couldn’t be open door is open now ordering parts and rescheduling for wed with Corina ; ordrng 1 W11035628 (latch) and 1 W11334214 (CNTRL )

Near E 31st St, Lorain, OH 44055
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDZ0 Found error code f6e4 float switch open and f8e2 drain motor mechanical failure and f3e2 short sensor check float switch to make sure it was clicking is good found object underneath of it correct issue ran calibration and auto test pass but error code f2e3 and f8e2 keep showing after test giving estimate for pump and sensor ordering control also and they have 5 year extended warranty ; ordrng 1 W10906430 (cntrl-elec) and 1 W11084121 (sensor 33.28) and 1 WPW10348269 (drain pump 71.02)

Near Mallard Dr, Elyria, OH 44035
David R.

David R.

DRYER MAYTAG MEDB765FC0 "Cc unit is shutting off randomly by itself during different cycles with small loads. Related information about moisture sensor, and small loads. If clothes aren’t hitting the sensor or small loads are in back far away from sensor then the sensor will feel everything is dry and begin its 2 min shut off time. Bigger loads provide more clothing to touch sensor. Suggest smaller loads use time dry. Tested by wetting 2 big towels. Set unit to normal and they are hitting the sensor and have been running over 20 mins. Did again with no clothes and unit ran for about 2/3 mins and started its 2 min warning shut off time. Unit is working correctly. Op test ok."

Near Corkwood Dr, North Royalton, OH 44133
Corina B.

Corina B.

WASHER MAYTAG MVWB880BW0 "CC that there is banging noise in any cycle. Checked underneath no oil. Checked the suspension, good. Started a rinse and spin with towels. Found the rotor and stator are rubbing. Will need a new rotor and stator."

Near Brennans Ct, Avon Lake, OH 44012
Joe O.

Joe O.

RANGE AMANA AGR6303MFS0 Cc: door glassNeeds outer door glass.Customer does not want to repair at this time.

Near Wilmore Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7000DW4 Replace latch opt test ok

Near Meadow Ln, LaGrange, OH 44050
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT3L9SZYB00 "Cc food was starting to freeze or seem cold in the FF section, at that time the had it on the recommended setting, since then have had it on the snowflake lower then recommended and is working good. Temp reading at 40*-42* in FF. Fz is good. Ordering thermostat.; ordrng 1 WPW10584888 (thermostat 89.80), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lanier Ave, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WGG745S0FS02 "Same issue as before, bake is working intermittently. Arrived and tested. No faults. Both bake igniters are working at 350*. Ordering control and UI; ordrng 1 W10878844 (cntrl-elec) and 1 W10879583 (swtch-memb)"

Near Wildflower Way, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE KITCHENAID KERS306BSS0 CC that the unit is not heating. Ran diag f6e1 over temp cook. Checked bake and broil element good. Checked temp sensor 1080 ohms. Checked fuse good. Will need main control. The broil element is staying on when unit is off. Advised cust to call whirlpool safety.

Near Coronado Cir, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FNAM00 Installed led lights. Op test ok

Near Stillman Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW Ran diagnostic no error code ran calibration and auto test pass ran spin and drain pass customer may be experiencing and off balance load no issues with unit advise her how to use washer

Near Westwoods, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR KENMORE 10672152111 CC that there is water is leaking in the ff section. Found the drain hole blocked with ice. Steamed drain hole out with steamer. Pulled unit out checked the drain tube. Optest ok.

Near Aqua Marine Blvd, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR GE CFSP5RKBCSS Installed main control. Op test ok

Near Harcourt Dr, Cleveland Heights, OH 44106
David R.

David R.

RANGE KITCHENAID KSEG700ESS3 Replaced parts. Tested convection mode at 350. No noise. Op test ok.

Near Waterbury Rd, Lakewood, OH 44107
David R.

David R.

DISHWASHER GE GDF610PMJ2ES "Replaced parts, tested. Op test ok"

Near Cecelia Dr, Parma, OH 44134
Brian M.

Brian M.

OTR MICROWAVE MAYTAG MMV4206FZ3 "Cc of unit not working Found mounting bolt pushed in and arced out the thermal fuse Replaced thermal fuse Ran test OP TEST OK ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Woodsong Dr, Middlefield, OH 44062
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replace control but not all lights turn on main light on freezer is off will need to order; ordrng 2 W11205083 (module)s and 1 W11239944 (module)

Near Northpointe Blvd, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Leveled door and adjusted temps OP TEST OK

Near Radcliffe Rd, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "CC that the unit is not cooling all the time. Ff 38 Fz 2. Ran diag thermistor passed. The damper opens and closes. Fans are running. Will need a main control. ; ordrng 1 W11088499 (cntrl-elec 29697), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crocker Rd, Westlake, OH 44145
Dan H.

Dan H.

COOKTOP ELE KITCHENAID KGCT305EAL0 "Installed new igniter switch, op test good"

Near Fairlawn Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DRYER MAYTAG MGDC465HW0 "Customer complaint it takes way too long to dry on sensing and was still on several hours after leaving for errands and returning, started timed dry, timer cycling and shuts off, sensor is plugged in and harness is good, customer using low heat advised a higher setting will shorten the dry time"

Near Elizabeth Ln, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed damper and ff thermistor. Freezer temps set at 2, ff temps set at 39. Advised customer to avoid putting liquids or high moisture content food on top shelf."

Near Melody Ln, Willoughby, OH 44094
David R.

David R.

RANGE KITCHENAID KSEG700ESS3 "Cc of cooktop, customer showed me the bubbling. Bubbling from grease or something splattering onto unit; ordrng 1 W10814036 (cooktop)"

Near Forest View Dr, Olmsted Falls, OH 44138
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc unit drawers not staying closedCustomer also stated leaking from ice maker bin. Found condensation building up on ice maker bin. Checked seals on door, look ok. Leveled unit with slight tilt back to keep drawers from falling forward. Noticed silicone on freezer liner, was dirty and peeling off."

Near Burrard Ct, Willoughby, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 "Cc of no agitation Found washplate missing teeth and tub hub worn down Replaced tub hub and customer said he can install the washplate when it comes in ; ordrng 1 W10902814 (washplate10599), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB) from stock"

Near Blue Heron Trail, Chardon, OH 44024
Joe O.

Joe O.

REFRIGERATOR IKEA IRT138FDM00 Cc: freezing food in ff sectionFound temps in ff section at 39-40 degrees. Advised customer he could raise the temps in ff section. With temps set at recommended unit is functioning as designed. Adjusted freezer temps down. And ff up. Op test ok

Near Concord Dr, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Temps were 0-1 in frz, installed im, op test no good, same issue display reads 01 unable to find home position so water will not fill during fill test 44, unit needs new control; ordrng 1 W10755479 (cntrl-elec)"

Near Maplewood Rd, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500DC0 "Ran diagnostic no error codes,ran calibration and auto test pass ,ran 4 large towels on rinse and spin pass towels were not soak she might of had and off balance load,everything functioning good,opt test ok"

Near Martin's Run Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB300WQ0 Bearings are seize and leaking oil also found rotor damage giving estimate he will think about it

Near MacIntosh Dr, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced parts listed, op test good"

Near Longvale Ave, Maple Heights, OH 44137
Joe O.

Joe O.

DISHWASHER MAYTAG MDBH945AWS "Cc: rollers broke off, handle broke offFound handle missing, and lower rollers missing and broke off. Needs lower rollers and latch; ordrng 8 WP99002780 (wheel)s and 1 WPW10130695 (latch kit)"

Near Princeton Blvd, South Euclid, OH 44121
Joe O.

Joe O.

WASHER GE GTWN4250D2WS Installed control. Ran test cycle. Op test ok

Near E 211th St, Euclid, OH 44123
Joe O.

Joe O.

WASHER WHIRLPOOL NTW4516FW3 "Cc: filling to the rim, hot water on cool settingRan normal cycle. Found unit filled about half the tub, started to wash. Customer states the unit has been filling nearly double what it did now. Entered diagnostics, found error code f2e1(stuck key). Started normal cycle again. Ran auto test and calibration. Could not duplicate issue. Op test ok"

Near Pelican Cove, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: not cooling in ff sectionFound temps in ff section at 60 degrees and freezer at 10 degrees. Found evap completely frosted over. Entered forced defrost. Found unit went into a defrost. Pulling 482 watts. steamed remaining ice. Replaced control. Op test ok ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock

Near Tupelo Dr, Roaming Shores, OH 44084
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8979SFZ2 Cc that the upper rack is falling. Found the rail is broken Will need new rails; ordrng 1 W11259785 (track LF) and 1 W11259786 (track RT)

Near Primrose Ln, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW3 Installed control board and console. Ran auto teat and calibration. Op test good.

Near Kalene Ct, Eastlake, OH 44095
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FSS00 CC that the ice bin is frozen. Steamed out ice bin. Will need a new cover. Office to order part. ; ordrng 1 W10793257 (plate)

Near Cinnamon Way, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB750YW0 "Shaft and bearings sound loud there is oil leaking to the rotor will need stator and rotor and shaft and bearings giving estimate customer will not fix ,opt test ok"

Near E 48th St, Lorain, OH 44052
Arthur V.

Arthur V.

REFRIGERATOR AMANA THI21S3W "Found unit at 32 deg in freezer. Only beginning of evap has any frost whatsoever. Sealed system issue. Needs compressor,evap,drier filter. Customer does not want repaired."

Near Sherwood Dr, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KSC23C8EYW00 "Customer complaint there was yellow water on the floor and the back panel behind drawers in fridge is cracked, confirmed crack on evap cover, unit needs evap cover, will pull unit out to make sure unit is draining properly when we return; ordrng 1 W10859809 (cover-evap 103.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Richmond Rd, Beachwood, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8600YW0 "Installed tub ring, ran several auto test to ensure no leaks."

Near Nautica Ln, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR KENMORE 253.526493 CC that the unit is not t is not cooling. Checked the thermostat open. Will need a new thermostat.

Near E Shore Blvd, Timberlake, OH 44095
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the lights are not working and the unit would not turn on, the ice maker is not working. Unplugged the deli control lights turned on. Cycled the ice maker Step 57, 58 and 47. Will need a ui. ; ordrng 1 WPW10769076 (cntrl-elec)"

Near S Sagamore Rd, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR GE CZS25TSEBFSS "Customer complaint that ice chute door will not stay closed, solenoid is not working leaving ice chute door open, unit needs new solenoid and ice door; ordrng 1 WR17X11653 (door recess asm 13.37) and 1 WR62X10055 (solenoid asm 56.23), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd E, Madison, OH 44057
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishes aren’t coming clean, ran diagnostics found f5e2 dr not opened between cycles, customer doing two consecutive cycles without starting, ran through svc test, unable to duplicate the problem, unit is operating as designed, advised customer to run hot water in sink first and left detergent samples, customer said the one side can’t be used all the time because the wine glass holder broke and cannot attach to rack, ordering shelf, customer can install; ordrng 1 W10630200 (shelf)"

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint unit is noisy from back of fridge inside, unit has been emptied and thawed out, ice maker is outdated per sp, unit needs updated im installing rest of parts as needed when returning, customer does not need fridge in working order desperately; ordrng 1 W10888882 (icemaker)"

Near Canterbury Ct, Willoughby Hills, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MHW5500FW1 "Installed console, ran console test and auto test. All functions normal. Panel sent out was different color, customer is ok with this. I suggested that I order her the dispense front handle as to match the touch panel, she said ok. Customer to install.; ordrng 1 W11197417 (handle)"

Near Todd Dr, Madison, OH 44057
Joe O.

Joe O.

WASHER MAYTAG MHW5500FW1 See JN pvr; saved tckt

Near Todd Dr, Madison, OH 44057
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 "Cc: not spinning out clothesFound error codes f7e6(motor fault) f7e1(basket speed fault) and f0e5(off balance load). Ran tachometer test, control is reading the basket. Ran manual spin, found motor just humming. Needs motor and capacitor; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR)"

Near E Jackson St, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed led power board and deli board. Ff lights started to work, freezer light still not functioning properly. Found unit is melting ice in the bottom of the ice bin. Needs ice door and freezer led light; ordrng 1 W11122874 (door-ice) and 1 W11205083 (module)"

Near Anthony St, Maple Heights, OH 44137
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104HPS0 "Installed parts listed, gave detergent pod samples, op test good"

Near Lakeshore Blvd, Willowick, OH 44095
David R.

David R.

RANGE MAYTAG MGC9536DS0 "Cc sparking from igniters, wont stop. UnPlugged and plugged back in, sparking would not stop. All burnets are working. Correct power. Ordering igniters and spark module.; ordrng 1 W10852959 (igntr-surf CENTER) and 1 W11220380 (igntr-surf L/R REAR) and 1 W11246765 (igntr-surf L/R FRONT) and 1 WPW10475149 (module-spk)"

Near Redfern Rd, Columbia Station, OH 44028
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Intakes auger motor, op test good"

Near E 120th St, Cleveland, OH 44108
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer is unbalanced and ring popped off, confirmed outer tub ring has popped off, reconnected, no fault codes, ran high spin, vibrations observed were normal operation, unable to duplicate the problem, unit is on a pvc pallet and was found resting against dryer, separated units, called wpl tl spoke with David, , unit is operating as designed"

Near Wymore Ave, East Cleveland, OH 44112
Corey L.

Corey L.

DRYER MAYTAG MEDB850YW0 "Customer complaint dryer is not heating very well and vents were just cleaned, started high heat dry, let run about 5 minutes, inside of dryer was warm but not hot, found heating element shorted to casing creating a partial glow of the element, replaced with ts part, op test good; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Manchester Rd, Parma, OH 44129
Corey L.

Corey L.

DRYER AMANA NGD4600YQ2 "Customer complaint dryer is making this thumping noise like there is shoes in it, confirmed thumping sound is coming from supports, replaced rollers with ts part, lubricated bearings, op test good; used 1 349241TXXX (SUPPORT), and 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"

Near Sunderland Dr, Parma, OH 44129
Corey L.

Corey L.

DRYER AMANA NGD4655EW2 "Customer complaint of noises while drying, confirmed found supports worn out and idler failed, replaced with parts sent, op test good"

Near Fidelity Ave, Cleveland, OH 44111
Corey L.

Corey L.

MICROWAVE MAYTAG MMV5219FZ1 "Customer complaint mw light underneath will not shut off, the time keeps jumping around and the inside light doesn’t come on some times when opening door or when shut stays on and won’t start says close door, confirmed unit needs interlock switches and control board W10881544 and switches W11244490, customer would like to talk it over first and will call if they wish to continue repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Queenston Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

RANGE JENN-AIR JES9800AAW "Cc: oven not heating, and not getting up to proper temp before it stopped heating.Found element has 14 ohms. Element is receiving Receiving 240v but not heating. Found oven probe has 1086 ohms at room temp. Advised customer the probe could have issues when it heats. Needs bake element and oven probe; ordrng 1 12001656 (sensor,ovn4483) and 1 WP74010750 (element3986), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wright St, Willoughby, OH 44094
Joe O.

Joe O.

RANGE WHIRLPOOL WFG515S0EB1 Cc: interior light not shutting offFound rear panel dented(unit purchased as scratch and dent) pushed door switch in and bent door switch rod. Also found plug is damaged. Needs door switch rod and plug; ordrng 1 9757239 (rod-dr switch) and 1 W11023766 (cord-power)

Near Mooreland Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER ROPER RTW4516FW2 "Check valve all good,check underneath all good this Lowe’s doesn’t have a test station ask employees for hook ups for washer they said we don’t have that so couldn’t find any issue everything looks good but without a testing station can not go any further with diagnostic found no error code,opt test ok I ask rtm where customer said water was leaking he had no clue advise him to let us look at it at customer home before bring to the store"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 When arrive found no error code customer didn’t know how to use machine press all buttons all good ran rapid wash waited 31 minutes with extra rinse all good also unit was not plug to it s own dedicated circuit advise customer to fix that or don’t have two unit in one plug cause it will throw of computer

Near Murray Ridge Rd, Elyria, OH 44035
Jason N.

Jason N.

FREEZER UPRIGHT MAYTAG MQF1656TEW02 "Cc unit freezing on bottomConfirmed ice on bottom of unit, pulled evap cover found drain hole iced up. Steamed out drain hole and pan, good water flow. De iced freezer. Op test good.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Scarborough Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Found and error f6e4 float switch open ,found a spoon under float switch clear out and it fill and wash ,opt test ok advise her to make sure everything underneath is clear from float switch ,opt test ok"

Near Grist Mill Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found back panel on freezer frozen up with ice steam out completely and set diagnostic defrost to setting 2 so it will defrost every 8 hours check thermistor all good ,found heating element connector loose correct issue,force into defrost good ,opt test ok"

Near Magnolia Dr, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit making grinding noise when washingRan auto test unit making loud grinding sound when agitating. Found pulley rubbing on belt guard, nut is loose. Added loctite, torqued nut back down. Reran auto test, no abnormal sounds present. Op test good."

Near Fox Rd, Hiram, OH 44234
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF520PADW7 "Found filter dirty it was black customer said she clean it everyday!and the filter gets black and when she cleans filter she can’t get the black stuff of filter clean it for her and it came out clean advise her to switch on detergent and start the hot water to the sink before starting dishwasher ran diagnostic no error code found,opt test ok"

Near Bauerdale Ave, Parma, OH 44129
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not workingRan diagnostics, found codes 3-3 for thermistor failed calibration.Ran wash test, no water entering unit. Checked water source, plumbed into water softening unit under sink. Using push pull water valve, valve was off(pulled out). Pushed in, reran wash cycle, unit op good. Excessive suds building up, customers poured liquid soap in unit multiple times when not running, unit needs cleared of suds. Customers have no salt, used a few cups of white vinegar while running multiple wash and drain cycles. A few suds remain,started quick wash cycle, advised customers to let run through, then use as normal."

Near Orange, OH
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "Replace pump and control,opt test ok"

Near W 214th St, Fairview Park, OH 44126
Jason N.

Jason N.

WALL OVEN KITCHENAID KEBC208KBL03 "Cc unit lower oven not heatingRan test bake broil and convect on lower oven. No heat from from all. Checked lower thermostat. Found open, replaced using obsolete truck stock(wp9759242). Ran bake test on upper and lower, both cavities heating good. Op test good."

Near Hemlock Point Rd, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

WALL OVEN KENMORE 79030529802 "Found no voltage to ignitor in bake or broil. Needs control ; ordrng 1 318185338 (clock/timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Deerfield Dr, Madison, OH 44057
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDTE234GPS "Cc unit door not closing rightCustomer stated door hitting left hand side when closing.Confirmed door tweaked to left, straightened out. Door now centered, op test good."

Near Firwood Ln, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT720PADM3 Tested unit. Needs motor sump assy. Also needs a water fill valve. Valve sputtering when opening also valve covered with pipe dope and teflon tape Reschedule at customer request ; ordrng 1 W11175771 (valve-inlt)

Near Rock Creek Rd, Thompson, OH 44086
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 Installed control board. Ran bake test to 300 degrees. Op test good.

Near Chillicothe Rd, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit not making Ice ran Ice maker test Can’t find home position and error of e5 ice maker thermistor Ran fill test ice maker is not receiving water but valve is activating Needs ice maker and dual water valve ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)

Near Nancy Dr, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR AMANA ARB2117BS "Cc unit freezing stuff in ff compartmentConfirmed unit product frozen in ff. Found deli drawer vent tube detached from drawer. Open hole on back wall now blowing freezer air into ff compartment. Customer had moved shelving around and did not realize. Reattached vent tube and put deli drawer back into proper position. Set ff temps to 3, advised customer to allow 24-48 hrs for temps and product to regulate. Customer also stated freezer doors hard to open. Found left hand door slide assembly moving freely, base had detached from mount. Reattached base, lubed slides with food grade silicone. Op test good."

Near Johnnycake Ridge Rd, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 "Cc of lid hinge broke Found left hinge on lid glass broken Plastic on hinge is cracked and hinge Also found UI on stay on selected load UI jumps around Needs lid, hinge screws and UI ; ordrng 1 W11135391 (console) and 1 W11259006 (lid) and 4 WP693995 (screw)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"

Near Oakmont Ln, Aurora, OH 44202
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE505W0HS1 The control board was not needed the hinge is actually bent and damaged needs both hinges. I do have the control for return; ordrng 2 WPW10299226 (hinge-door)s

Near Parkside Rd, Chardon, OH 44024
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4855HW1 Cc: unit will fill then stopFound error cod f8e1(long fill no fill). Ran normal cycle. Unit started to lose water pressure. Replaced control and water valve. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE) from stock

Near Lakeview Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

DRYER MAYTAG MDG308DAWW Installed listed parts. Ran test cycle. Op test ok

Near Oakridge Dr, Willoughby, OH 44094
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW2 "Replaced the control. Optest ng. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Ran the encoder, passed. Checked wires to ui, have continuity. Will need a ui. ; ordrng 1 MVWB835DW2 (UI)"

Near Highlandview Ave, Cleveland, OH 44135
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed ice maker fan and ice maker. Ran fan test, harvest and ice maker fill test. Op test ok"

Near Larimar Dr, Willowick, OH 44095
Jeff M.

Jeff M.

DRYER SAMSUNG DV431AEWXAA "The heating element is open. Needs replaced ; ordrng 1 DC97-14486A (HEATER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lytle Rd, Shaker Heights, OH 44122
David R.

David R.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Replaced part, tested. Op test ok"

Near Schady Rd, Olmsted Township, OH 44138
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc using normal cycle it works good, using bulky trips GFI OULET. Replaced part. No error codes. Ran service test and calibration. All spin, drain, agitate are working correctly. Ran bulky cycle, ran about 30 mins and working good, went into rinse cycle. Op test ok*** if customer calls again about GFI breaker being popped, he will have to either change back to a non GFI outlet or have an extension cord plugged to a non GFI."

Near Fairlane Dr, Olmsted Township, OH 44138
Corina B.

Corina B.

RANGE KITCHENAID KOSE507ESS04 "CC that the unit does not heat. Turned oven on to 350 would not heat. Pulled oven out and checked fuses, good. Checked bake element, broil, oven sensor good. Will need new control. ; ordrng 1 W11179310 (cntrl-elec)"

Near Grenadier Ln, Brecksville, OH 44141
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Replaced all parts. Ran test 51/52. Unit is working properly. Have to hold it all the instructions say otherwise if you press it real quick unit will send two beeps to try again. Every time I attempted to press start, it work. Op test ok"

Near Eastwind Ct, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced parts. Tested, good. Turned down water pressure in back. Op test ok."

Near River Smt, North Royalton, OH 44133
Gabriel P.

Gabriel P.

WASHER GE GTWS8650D0WS "Customer complaints unit is leaking ,found alot s of crisp of dry Clorox underneath but no leak,opt test ok"

Near Lake Rd, Rocky River, OH 44116
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Same complaint. Unit hard wired in. Turned breaker off and on, unit not coming on. Checked voltage going back to breaker and not giving correct voltage. Plugged Unit up to extension cord, came right on. Ran for 20 mins. Everything checks good. Unit is working properly. Op test ok"

Near W Pleasant Valley Rd, Parma, OH 44129
David R.

David R.

WASHER CROSLEY CAW42114GW1 "Cc unit was making s humming noise while it was off. She unplugged it. Came today, unit unplugged, plugged in. No noise, No error codes, ran service test and calibration. Lifted up unit. Nothing vibrating or anything. Ran normal wash. Op test ok."

Near Pineview Cir, Berea, OH 44017
Arthur V.

Arthur V.

DRYER AMANA NGD4655EW2 Found dent in front panel and door. Please order front panel. Top not needed. Dent is on front and door. ; ordrng 1 279220 (clip) and 1 W10248059 (panel)

Near S Myers Rd, Geneva, OH 44041
Brian M.

Brian M.

RANGE ELE SL-IN FRIGIDAIRE PLES389ECH "Cc of unit not baking Found element not heating but getting 240v when activated Needs bake element ; ordrng 1 318254906 (element bake 3400w13859), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cambridge Ct, Kent, OH 44240
Jason N.

Jason N.

RANGE WHIRLPOOL WFE505W0HW1 Installed terminal block and wire harness. Ran functions last tests on oven and cooktop. All functions normal. Op test good.

Near Garfield Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new control and thermistors, op test good"

Near Circle Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MEDX655DW1 Replaced timer. Op test good. Timer advancing now

Near S Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF305EBS00 The bail arm for the icemaker is not in the appropriate spot. Op tested good

Near Little Mountain Rd, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 CC that the ice maker is not working. Cycled the ice maker step 44 and 45. Ice maker lost home position cycled then filled. Optest ok.

Near Kenyon Ct, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER KITCHENAID WDT970SAHZ0 Complaint of water leakCould not hook up to a water source unit is in store Visually inspected unit found unit to Be un leveled inspected gasket seals and hose connectors. Found hose clamp on drain not in the correct position Adjusted clamp Could not see any signs of water leak

Near Miles Rd, Bedford, OH 44146
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Upon my arrival the fridge was working operating correctly temperatures were good. The user interface is failing a lot of the segments are missing. The ui needs to be replaced it is a good possibility user interface is affecting the operation of the fridge at times; ordrng 1 W10789393 (cntrl-elec)

Near Fulton Rd, Cleveland, OH 44113
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM704ESS2 "Customer complaint that upper rack is jammed, found upper rack tracks broken, installed new tracks, op test good"

Near Metro Park Dr, Mayfield, OH 44143
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW2 "The unit is getting 120vac the unit needs a new control. Est only ; ordrng 1 W11112658 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 119th St, Cleveland, OH 44120
Corina B.

Corina B.

DISHWASHER KENMORE 66513093N413 "Unit is under first year warranty with Kenmore. Called JS, took pic"

Near Berea Rd, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 39 degrees , found leak in evaporator , recovered refrigerant, repaired leak, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"

Near Sandalwood Rd, Bedford Heights, OH 44146
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS1 Installed UI and control Ran auto test OP TEST OK Advised customer to run high temp wash with vinegar to cut the smell In dishwasher Also advised on jet dry and gave a sample of it

Near Pinecrest Ln, Solon, OH 44139
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 Gearcase sounds loud when in spin ordering ; ordrng 1 W11035751 (gearcase)

Near Westbrooke Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 The door was left open clean the Ice unit tested good

Near Music St, Novelty, OH 44072
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the control and cover. Brought core back for return. Optest ok. No water to unit.

Near Governor Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed new part unit op tested good. As I was removing the original fan blades the inside of the original fan motor came apart are use the evapmotor from truck stock; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Birchwold Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

DRYER MAYTAG MDG508DAWW Customer complaint timer not advancing in sensor dry but unit was heating. Put unit in time dry Unit needs timer. Motor not advancing. Timer is no longer available. Part number is 37001241. Unit is unrepairable

Near Pine Ct, Perry, OH 44081
Corina B.

Corina B.

DRYER WHIRLPOOL GGW9260PW0 "CC that the unit is not heating. Turned unit on time dry, let run igniter turned on. Found the coils are open. Will need new coils. Replaced the coils from t/s. Vacuumed out the dryer. Optest ok.; used 1 279834 (COIL 2249) from stock"

Near Brecksville Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint that unit is not cooling properly freezer section temperature at 23 degrees , found freezer section evaporator fan not running, evaporator fan motor, is receiving 120vac , installed new fan motor from customer stock, op test good"

Near Burger Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Called the customer she canceled earlier today. She will call into the office and set up a new appointment. This job is a 2 count

Near W 54th St, Cleveland, OH 44102
Corina B.

Corina B.

DRYER MAYTAG MGDB765FW0 Replaced door. Optest ok

Near Robinia Dr, Bedford Heights, OH 44146
Corina B.

Corina B.

RANGE AMANA AGR5330BAB3 Replaced igniter. Heated oven. Optest ok

Near E 176th St, Cleveland, OH 44128
Corina B.

Corina B.

RANGE WHIRLPOOL WFG515S0EW1 Replaced lightbulb in oven from t/s. Optest ok; used 1 8009 (APPLIANCE BULB 619) from stock

Near Turney Rd, Garfield Heights, OH 44125
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5840BW0 Cc unit not spinning all the time Found stored error for speed fault Ran manual TACHOMETER test found unit not reading speed sensor Replaced using truck stock Ran auto test and calibrationOP TEST OK ; used 1 WPW10006355 (ACTUATOR5713) from stock

Near Bristol Ln, Streetsboro, OH 44241
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 Installed lid lock and strike

Near Pearl Rd, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer showed pop Cc of leak front of freezer door and he recently changed the water line to copper Could not find signs of leak at this time Checked drain pan and drain tube Found water in drain pan but not leaking out could not duplicate leak at this time

Near Morrow Rd, Kent, OH 44240
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGUB2642LF7 Found temp reading 2 deg in freezer and 63 in fresh food Found baffle open Both plug on baffle and plug inside wall were very corroded see pics. Also moisture forming on back wall and dripping on floor. Unit is unrepairable due to plug in wall and it being corroded Called techline talked to John. Customer to get a call from Elextolux about unrepairable unit. Customer to call office for previous repair costs.

Near Seaport Cir, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS1 Installed sump pump Ran test cycle OP TEST OK

Near Parkway Dr, Deerfield, OH 44411
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found ice bucket had never been completely removed and cleaned out of clumping ice. Removed and cleared ice with warm water. Advised customer to remove bin and shake bucket to free ice weekly per directions on cover

Near Schenley Ave, Ashtabula, OH 44004
Dan H.

Dan H.

WALL OVEN WHIRLPOOL WOD51EC0AS04 "Customer complaint that top oven is not keeping correct temperature , oven temperature sensors reading 79 degrees, no error codes found, started bake for 350 degrees, temperature after preheat at 320 degrees , adjusted temperature offset up 30 degrees"

Near Hidden Woods Trail, Cleveland, OH 44143
Dan H.

Dan H.

RANGE WHIRLPOOL WEE510S0FS0 "Customer complaint that cooktop and oven are not heating, confirmed, found unit not receiving correct power from supply, outlet has correct power, plugged back in unit heated, op test good"

Near Dorchester Dr, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 There is a noticeable gap between the cabinet and the plastic liner i used some Whirlpool caulking to fill the gap unit should test good

Near Southgrove Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced part. Steam ice. Tested. Normal noises. Op test ok.

Near Livingston Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL WFW94HEXW1 Cc unit not starting Found errors of 61 and 62Ccu and mcu error and UI to ccu error Followed steps on tech sheetNeeds mcu and ccu

Near Yale Rd, Deerfield, OH 44411
Jason N.

Jason N.

REFRIGERATOR AMANA ARB2117BS "Cc unit freezer door not closing.Customer stated that freezer door now has a 1/2 gap, confirmed. Found product too high in lower drawer causing it to hit upper drawer right before door closed all the way. Rearranged freezer product, advised customer, op test good"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 The correct part number was ordered but instead of whites they pack the gray one. Re order; ordrng 1 W10830189 (gasket-fip)

Near Marine Pkwy, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8989SHZ0 Spray arm fell off needs a new tad ; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)

Near Empire Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSS42FTX00 Couldn’t duplicate an issue everything sounded normal it’s got a very full bend of healthy ice there’s heat transfer coming from the compressor to the condenser. Good airflow from the freezer to the fridge section. About 39° in the fridge 0° in the freezer. I took the top portion of the fridge off so I could see there is very little dust very clean and well taken care of.

Near Charles Pl, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 The control lock function was active unit tested good.

Near Highland Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

RANGE KITCHENAID KSGG700ESS0 "Machine has the disconnect error saved 12 individual times needs a new user interface also going to order a shield to prevent moisture damage the user interface is covered under a five year extended warranty from the manufacture; ordrng 1 W10743209 (shield-ht) and 1 W10909669 (panl-cntrl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lynd Ave, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW0 "Cc: tripping gfi, lid not unlockingCustomer stated he left unit unplugged to reset and once plugged back in unit unlocked. He stated that the unit kept tripping the gfi so he tried another outlet and it did the same thing. Advised the customer that whirlpool advises not to use a gfi on these units because of the amp draw. Entered diagnostics. Found error code f7e0(power loss) and f0e5(off balance load). Ran auto test and calibration. Ran drain and spin. Op test ok"

Near Princeton Rd, Huntsburg, OH 44046
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed control board and UI console. Ran operational test, all functions normal."

Near Chase Dr, Mentor, OH 44060
Joe O.

Joe O.

RANGE HOOD GE ZV750SY4SS Installed control. Tested functions. Op test ok

Near Haskins Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DRYER KENMORE 417.6171251 "Cc unit not dryingLandlord stated that the drum is not moving and fell down. Confirmed drum not moving , removed front panel and drum, found bearing shaft plate missing 2 screws, holes in bearing plate are stripped out. unit needs bearing shaft plate and screws.; ordrng 3 131168200 (screw759)s and 1 131777700 (shaft assy5056), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Caves Rd, Novelty, OH 44072
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959AWS5 "Cc unit bottom plate is looseConfirmed kick plate loose on one side, missing screw. Installed new screw, pull tested to ensure holding force of screw. Op test good."

Near Snyder Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed inverter box. Compressor is running. Unit is cooling. Advised the customer to allow 24 hrs for the unit to cool. Op test ok

Near Stratford Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS30IXBL0 Cc: rack falling and leakingInstalled adjuster kit. Ran test cycle. Found cold water when unit starts. Advised customer to run hot water at the sink prior to starting the dishwasher. Checked door seal. Checked under unit. Could not duplicate leak. Placed water mat. Op test ok

Near Avondale Rd, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc unit still frosting in freezer sectionRechecked gasket condition. Gasket looks in good shape, no gaps. Suspect this is not a gasket issue. Sealed freezer liner with silicone. Ordering airflow adapter kit in mean time if siliconing liner does not remedy issue. ; ordrng 1 W10864518 (adapter)"

Near Eldridge Rd, Aurora, OH 44202
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HB2 "Installed control, housing, and bulb. Op test ok"

Near Eagle Trce, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER GE POW1860NSS Motor is also seized up customer does not wanna proceed with the repair. The controls awesome missing buttons.; ordrng 1 WD21X10360 (push button-cycle se)

Near Chalfant Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW Washer was not hooked up I hooked the washer back up when it’s a quick cycle unit tested good

Near Carlyle Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH01 I was not able to duplicate an issue the unit was running fans were going compressor was on temperatures good

Near E 130th St, Cleveland, OH 44108
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG700ESS3 Installed new part unit op tested good

Near Barberry Hill Dr, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE304DSS0 Installed control board. Ran wash and drain cycle. Op test good.

Near Suffield Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCO22EVBL2 "Installed water valve. Checked for leaks, moved water lines around under pressure, did not see any drips or leaks. Op test good."

Near Woodstock Rd, Gates Mills, OH 44040
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 Cc unit door still not levelConfirmed ff door lower then freezer door. Used door adjustment jack bolt on bottom of ff door to raise until level. Customer now satisfied that doors are level. Op test good.

Near Biltmore Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

RANGE KITCHENAID KODE300ESS00 "Cc unit error code f6e0Customer stated using oven to bake potatoes, lot of steam coming from top vent, then error message f6e0 then unit shut off. Unit came back on later.Verified f6e0 in diagnostics. Called wp techline,

Near Shannon Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint fridge is frosted everywhere and water on the floor, confirmed, found ice built up in evap pan, whole frz has frost built up, found drain valve clogged, duck bill style, quoted to replace, ok, cleared ice and replaced drain valve, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Eastwick Dr, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4815EW0 Customer complaints that washer takes long time to wash and it doesn’t fill alot of water also she said she fill the unit with more water explain her she can’t do that cause it will throw off the control and may over work the transmission also explain how the unit was manufactured there is no error found or issue with unit opt test ok

Near W 20th St, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2665XEB7 CC that the right door is not opening correct and the ice maker is not dispensing cubes. Removed the right door found the door cracked. Dispenser is dispensing cubes. Advised cust if the crushed is is being dispensed first there will be left over ice. Will need a new door. ; ordrng 1 13107316BQ (dor-fip bl) and 1 WP67003639 (closer) and 1 WPW10170766 (nameplate)

Near E 199th St, Euclid, OH 44119
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of frosting. Found ice build up in FZ, gaps in gasket, slide rail is making noise, drain tube needs to be steamed as well. Ordering gasket, slides and rails.; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket LEFT) and 1 WPW10284685 (bracket RIGHT) and 1 WPW10330991 (bracket LEFT) and 1 WPW10330993 (bracket RIGHT)"

Near Lenox Oval, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Installed door and ice maker Found water bladder frozen as well as water filter Defrosted both Ran water checked for leaks OP TEST OK

Near Radcliffe Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8800YC2 "Found idler pulley scretching,replace with kit from truck stock opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Seaton Ct, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9400SW01 "Replace pressure switch ran normal cycle,opt test ok"

Near Quarry Rd, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WZF79R20DW03 "Found big gap on top right of door letting warm air into unit, ice was only building up right in that area. Use hot air gun to close gaps and any remaining gaps. Leave close for 15-20 mins. Op test ok."

Near Nottingham Pkwy, Avon, OH 44011
Dan H.

Dan H.

RANGE KITCHENAID KSEG700ESS2 "Customer complaint of loud noise, confirmed, unit needs new convection fan motor and blade; ordrng 1 W11093167 (fan-convct)"

Near Burlington Ridge Dr, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, found ice maker turned off, turned ice maker , ice maker cycled but did not fill, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Park Pointe Ct, Pepper Pike, OH 44124
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found washer in float mode waited 10 minutes till it stops ran diagnostic no error codes ran calibration and auto test pass ran normal cycle,pass found drain tube tape took pictures did not had an air gap advise customer to remove it that might of been the reason why it when to a flood mod cause it couldn’t get all the water out also saw that customer had a flex foil on dryer explain is a fire hazard and advise him what to get"

Near Ambler Dr, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint ice won’t dispense, confirmed, found yoke and or flights on shaft of auger motor stripped, needs motor and yoke; ordrng 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WPW10317991 (motor )"

Near Longvale Ave, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Customer complaint ice is back on frz flr and slides sound rough confirmed, found drain hole clogged just passed entry from evap pan, cleared, ran 1/4 cup of water through drain, op test good, cleared ice, slides are sound very rough, ordering slides; ordrng 2 W11265130 (slide)s"

Near Tinkers Creek Rd, Valley View, OH 44125
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer said the condensation has slowly diminished since she called but wanted me to check it still, gaps were siliconed the last time tech was out, customer has been applying the petroleum jelly around gasket, gasket has been trained to cabinet and has a good seal"

Near Midland Rd, Independence, OH 44131
David R.

David R.

WASHER WHIRLPOOL WTW4950XW0 "Found tub ring is cracking apart. Ordering tub ring; ordrng 1 WPW10215146 (tub ring 77.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Bay Dr, Westlake, OH 44145
David R.

David R.

RANGE KITCHENAID KSEG700ESS3 Replaced cooling fan. Noise is coming from convection fan that was recently replaced. Tired to take about and see if anything was wrong with it. Still making noise. Ordering convection fan assembly.; ordrng 1 KSEG700ESS3 (ASSM CONVECTION FAN)

Near Waterbury Rd, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc of FF section freezing items, has medicine in unit. Set unit to lowest and Temp is still freezing items. FF door has gap at bottom. Ordering control, thermistor, harness; ordrng 1 W11203362 (HARNESS) and 1 W11362145 (CONTROL) and 2 WPW10384183 (thermistor)s"

Near W Clifton Blvd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Found frost building around door found huge gaps on left and right corner on freezer seal also found ventilation block on fresh food section not allowing to push cold air forward to circulate around advise customer to not block it also steam freezer gasket seal and clear all ice ,opt test ok ,took pictures of air leak"

Near Beachwood Ave, Avon Lake, OH 44012
Dan H.

Dan H.

DRYER WHIRLPOOL LHI5801W0 "Customer complaint that unit is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter , customer does not want repair ; ordrng 1 279311 (ignitor kit & bracke)"

Near Tolland Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

RANGE FRIGIDAIRE LFEF3048QFA "Replace infinity switch,opt test ok"

Near Waterside Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DRYER WHIRLPOOL WED5790SQ0 CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal fuse open. Replaced the fuse from t/s. Cleaned out dryer. Optest ok. ; used 1 279816 (CUTOFF 4115) from stock

Near Astor Pl, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "CC that the doors are not closing properly. Checked gaskets, good. Advised cust that the door will open when the other door is closing. Used Vaseline around the gaskets. Optest ok."

Near Lake Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Cc of food freezing Customer has freezing on top shelf in the middle Advised her on product placement and temp adjustments OP TEST OK

Near Bradley St, Chagrin Falls, OH 44022
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104DBL2 Cc of panel not making selections Found UI able to turn on then shuts back off Replaced UI ran test cycle OP TEST OK

Near Bainbridge Rd, Solon, OH 44139
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE LFBD2409LM0B Found splash shield missing on right side and torn on left side. Also bottom door gasket is very hard and not pliable. ; ordrng 1 154701001 (splash shield kit) and 1 809006501 (gasket)

Near Keefus Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found hub stripped and control very erratic. Needs both along with screws for hub; ordrng 1 W10528947 (drive hub kit) and 1 W11116590 (cntrl-elec) and 6 WP8533953 (screw)s

Near 3rd Ave, Andover, OH 44003
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KUDI01LBL2 Upon arrival unit keypad not responding—- any button pushed causes normal to blink. If pushed cancel blinks also. No other keys respond.Customer does not want repaired. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Mill St, Conneaut, OH 44030
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Cc of no cool but after I left the first time it made ice and stayed cold for a day or so Found both evaps no frost pattern Used uv light again to check for leaks could not see any leaks hooked up gauges found unit to be in a 10inch vac on both steps 4 and 5 of test 5 Added half charge to see if I could get a frost pattern. No frost pattern showed

Near River Glen Dr, Aurora, OH 44202
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced the ui and control. Brought core back for return. Optest ok

Near Park Pl, Avon Lake, OH 44012
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HZ1 "Replaced sprk module, op test good"

Near Aspenwood Dr, Seven Hills, OH 44131
Corina B.

Corina B.

RANGE ELE GE PT925SN4SS CC that f9 comes up. Turned oven on cooling fan turns on. f9 sail switch. Part is nla. Called t/l Greg part is not available.

Near Lake Rd, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "CC that there is a noise and frost. Found a lot of ice and frost on the back wall. Cleared the ice. Frost pattern on evap, good. Defrost heater working properly. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Manchester Ln, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MED5500FW0 Cc of possible lint build upFound venting clear and is pushing lint residue to the out side of house Ran test cycle unit is making good heat and has good air flow OP TEST OK

Near Hale Dr, Streetsboro, OH 44241
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc not draining. Full with water. Found drain clogged. Removed debris. Tested, unit is draining properly. Op test ok"

Near Elsienna Ave, Cleveland, OH 44135
Dan H.

Dan H.

RANGE FRIGIDAIRE FFGF3047LSJ "Customer complaint that oven is not lighting, confirmed, igniter is glowing, burner is not lighting, unit needs new igniter , installed new igniter, op test good ; used 1 12400035 (IGNITER 52.99) from stock"

Near Chadbourne Rd, Shaker Heights, OH 44120

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