We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/21/2021
"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/21/2021
Took evap panel off no ice clogged cant fine issue working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Geneva, OH 44041
Brian M
Job Details: 10/21/2021
Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Orwell, OH 44076
Brian M
Job Details: 10/21/2021
Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Middlefield, OH 44062
Brian M
Job Details: 10/21/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model MER6550AAW
Near Columbia Station, OH 44028
David R
Job Details: 10/21/2021
"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."
We serviced a
MAYTAG DRYER GAS
Model DG612
Near Brecksville, OH 44141
David R
Job Details: 10/21/2021
"Replaced blower wheel. Tested. Good, op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 10/21/2021
"Replaced side panel, knob, and cook top. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon Lake, OH 44012
Angel
Job Details: 10/21/2021
Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cleveland, OH 44109
Corina B
Job Details: 10/21/2021
Replaced the door. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma, OH 44134
Corina B
Job Details: 10/21/2021
"CC that the unit beeps and does not start. Ran diag 8-4 Overfill switch open 9-2 drain motor. Checked the drain hose, no kink. started a cycle, no leaks. Ran a calibration no leaks. ran a calibration found suds in the tub. Checked the heater grommets, good. Will need the replace the dispenser. ; ordrng 1 W11412300 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Independence, OH 44131
Corina B
Job Details: 10/21/2021
"CC that the freezer door is loose, not making ice and frost in the freezer. Confirmed. Found the freezer door bottom 2 screws not holding the door. Found frost in the freezer. The ice maker was turned off. Steamed out the freezer. Advised cust about the on and off lever. Re attached the door, correctly. Cycled the ice maker.Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Solon, OH 44139
Corina B
Job Details: 10/21/2021
"CC that the unit is chirping. Confirmed. Found the control board, beeping. The damper is opening and closing nothing else is running. Called BJ will need the main control. Cust will discuss with husband on next step; ordrng 1 W10823804 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/21/2021
CC that there is ice clumping. Confirmed. Found the ice maker cracked. Will need a new ice maker.; ordrng 1 243297613 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 10/21/2021
"Replaced equalization tank as advise by techline unit still in a constant drain, calling wpl techline informed him that we replaced all parts, he asked for serials of all parts replaced, so he can summit a report to the engineer team, so they can help he said he will send the file to review and they will contact us and customer to let us know whats next; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Joe O
Job Details: 10/21/2021
"Cc: not cooling ff section, not making ice, deli board not functioningFound no stored error codes for unit or ice maker. Found ff evap completely frosted over. Found deli board will not display, or allow selections. Deli board is receiving proper power. Found thermistors check good. Needs main control and deli board. Control out of stock. Office to reschedule; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Seven Hills, OH 44131
David R
Job Details: 10/21/2021
"Replaced parts. Drawer still not closing. Repositioned wire cover inside. Found frame pushed in from when unit was damaged during delivery. Frame is non repairable. Calling techline. Documented as frame is a non repairable item. Customer needs to have POP ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/21/2021
"Found error code f6e0 lost communication,ordering parts ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS6
Near Westlake, OH 44145
Gabriel P
Job Details: 10/21/2021
Found unit ui in sabbath mode and also fade with lines try to take it out of sabbath mode but cant call whirlpool and couldnt get it out of sabbath mode there has to be a shorted key explain customer also found bad news on part is discontinued cannot be fix
We serviced a
FRIGIDAIRE WASHER
Model CWS3600AS1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/21/2021
Ran spin cycle did not walk ran some towels and did not walk cannot duplicate issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTF2156GES
Near Cleveland, OH 44111
Marie V
Job Details: 10/21/2021
"Cc that the freezer has frost, confirmed. Found bottom gasket torn, will need to be replaced. Cust will not fix.; ordrng 1 WP61004017 (Seal black), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CW8
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/21/2021
"Cc: sound like popcornReplaced turn table motor, support, and ring. Tested. Op test ok"
We serviced a
GE COOKTOP GAS
Model ZGU384NSM2SS
Near Westlake, OH 44145
Gabriel P
Job Details: 10/21/2021
Found no issue it takes 3 clicks to light but is normal explain customer as long as it lights is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Warrensville Heights, OH 44128
Jason N
Job Details: 10/21/2021
"Cc condensation forming on freezer doorCustomer stated condensation is accumulating on door and center divider, running down and pooling on floor. Found condensation forming on top of center mullion, sticking to door gasket. Added silicone to both sides of center mullion gap. Customer to monitor, call back if condensation returns."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Jason N
Job Details: 10/21/2021
Cc unit has no power Found both oven and microwave will no power on. Pulled unit to checked power. Found missing L1 from pigtail. Advised customer to call property manager or electrician.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/21/2021
"Installed ice maker. Cover, and harness. Cycled. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF995FIFZ00
Near Westlake, OH 44145
Angel
Job Details: 10/21/2021
Replace evap cover and main control board. Opt test ok. Took core
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS
Near Streetsboro, OH 44241
Brian M
Job Details: 10/21/2021
"Installed element ran test bake no good Relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF369LEMT0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/21/2021
Cc unit needs oven light installedInstalled customer supplied light bulb. Oven light tests good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ3
Near Westlake, OH 44145
Angel
Job Details: 10/21/2021
"Cc that unit is giving a F1E4 error code for the relay on acu. Will need to replace the ACU. Customer said they rather buy a new one do not order part.; ordrng 1 W11342846 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/21/2021
Found new door panel damaged. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11116419 (panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Avon, OH 44011
Angel
Job Details: 10/21/2021
Cc that drawer handle on freezer section keeps coming off. Found tabs on top handle snapped will need new handle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
David R
Job Details: 10/21/2021
"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Strongsville, OH 44136
David R
Job Details: 10/21/2021
"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 10/21/2021
"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Aurora, OH 44202
Brian M
Job Details: 10/21/2021
Installed suspension OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Highland Heights, OH 44143
Dan H
Job Details: 10/21/2021
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Cleveland, OH 44105
Jason N
Job Details: 10/21/2021
"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44105
Jason N
Job Details: 10/21/2021
"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"
We serviced a
KITCHENAID MICRO OVEN
Model KHMS2050SSS2
Near Beachwood, OH 44122
Joe O
Job Details: 10/21/2021
Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Pepper Pike, OH 44124
Corina B
Job Details: 10/21/2021
"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44149
Angel
Job Details: 10/21/2021
Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/21/2021
"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/21/2021
Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB2257CC
Near Chardon, OH 44024
Brian M
Job Details: 10/21/2021
Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Avon, OH 44011
Gabriel P
Job Details: 10/21/2021
"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/21/2021
Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/21/2021
Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER6872BAQ
Near Chardon, OH 44024
Brian M
Job Details: 10/21/2021
Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305EWH0
Near Woodmere, OH 44122
Manny
Job Details: 10/21/2021
"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."
We serviced a
KITCHENAID RANGE
Model KERS202BWH0
Near Cleveland, OH 44103
Jason N
Job Details: 10/21/2021
Installed bake element. Ran bake test to 300 degrees. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Euclid, OH 44117
Corina B
Job Details: 10/21/2021
Replaced the ice maker. Cycled. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Strongsville, OH 44136
David R
Job Details: 10/21/2021
"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Pepper Pike, OH 44124
Manny
Job Details: 10/21/2021
Replaced fill tube use opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Lorain, OH 44053
Angel
Job Details: 10/21/2021
Replaced ui and wifi module also found on back of unit that the L1 wire was loose screw was half way out wire was just hanging on screw retightened screw and installed all parts helped customer to try to get connected to wifi but he has to call technical support to get him connected. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Chardon, OH 44024
Brian M
Job Details: 10/21/2021
Installed thermistor Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, OH 44102
Marie V
Job Details: 10/21/2021
Cc that the unit had frost on fresh food section and that theres condensation on fresh food section top part. Found liner at the bottom not sealing all the way. Added silicone and defrosted frost. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Willoughby, OH 44094
Dan H
Job Details: 10/21/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/21/2021
"Steamed out evaporator , found unit leaking, found drain tube clogged cleared out and replaced harness(thermistor) and control board. Set unit to recommended temps, and advise cust to allow 24 hours for unit to get to temp. Op test okBrought core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBL01
Near Kirtland, OH 44094
Dan H
Job Details: 10/21/2021
"Customer complaint that unit runs a lot and is leaking water on the floor, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running , good frost pattern on evaporator , compressor and condenser fan are running, condenser is clean, found evaporator drain tube clogged , cleared drain tube, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
Marie V
Job Details: 10/21/2021
Cc that theres frost on left hand side and the ice maker tray is hard to pull out and cant open one of the basket because of frost build up. Confirmed found gasket not sealing all the way. Got steamer and steamed out and added petroleum jelly to help stick and added seal behind gasket . Also defrosted the rails on door and ice maker tray. Asked cust to test. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Parma, OH 44130
Marie V
Job Details: 10/21/2021
Cc that when you run unit is sounds loud. cust put cup with water and we tested it. Is sounds normal. Explain cust that the unit turns the fan on while cooking to remove steam from food. Unit is working as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Strongsville, OH 44136
Marie V
Job Details: 10/21/2021
"Cc that the unit is not making ice. Confirmed. Took temp 35* on fresh food section -3* on freezer and 9* inside ice maker box. Ice maker is gettin 120V, jump started, failed. Unit will need new ice maker. Replaced ice maker from T/S. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Mentor, OH 44060
Dan H
Job Details: 10/21/2021
"Installed new cooling fan, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW1
Near Mentor, OH 44060
Dan H
Job Details: 10/21/2021
"Customer complaint that cooktop on and hot lights were on for 5 days, lights are off now, tested all switches, all switches working, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE WALL OVEN
Model JRP03G0J4BG
Near Mentor, OH 44060
Dan H
Job Details: 10/21/2021
"Customer complaint that oven is not heating, confirmed, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44X200 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, OH 44077
Dan H
Job Details: 10/21/2021
"Customer complaint that of frost in freezer section and customer set fresh food section to 35 degrees and it got really cold and froze radishes in water, fresh food section temperature at 38 degrees currently set to 37 degrees, doors are all sealing, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/21/2021
"Found water inside basket heird pump humming use shot vac to get water out took unit apart so I can get to pump found nothing blocking on filter took drain pump apart found kids wristband clear out put unit back together ran factory test pass it drain and complete cycle,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWQ
Near Strongsville, OH 44149
David R
Job Details: 10/20/2021
"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Painesville, OH 44077
Jason N
Job Details: 10/20/2021
"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 10/20/2021
Replaced ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/20/2021
Cc that unit is not filling. Unit is filling and working as should explained to customer that they will not get no more than about half a tub or less of water in a normal cycle they will need to use deep water wash or heavy duty cycles to get more water.Unit is working as designed. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F5HWS
Near Eastlake, OH 44095
Dan H
Job Details: 10/20/2021
"Customer complaint that unit is not cooling properly, temperature at 0 degrees, good frost pattern on evaporator , found evaporator drain tube clogged and ice build up blocking airflow vent, cleared out op test good"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/20/2021
CC that the lint screen does not go down. Confirmed. Adjusted the spring clip inside the housing. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bedford, OH 44146
Corina B
Job Details: 10/20/2021
"CC that the unit leaks, makes a noise. Ran diag F7E5 SHIFTER FAULT. Tested the agitate and spin no noises. Ran a calibration heard the noise. service pointer W11520474 to replace the main control. Will need a control; ordrng 1 W11498796 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Willowick, OH 44095
Dan H
Job Details: 10/20/2021
"Oven caught fire safety check recommended by fire department, found oven door seal torn, igniter wires are in good shape , igniter is working, unit needs new oven door seal, recommended customer clean oven before use , customer does not want repair ; ordrng 1 WPW10535778 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Seven Hills, OH 44131
Marie V
Job Details: 10/20/2021
Replaced control and defrosted evap. Replaced evaporator fan and thermistor. Op test okBrought core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Wellington, OH 44090
David R
Job Details: 10/20/2021
"Cc noise. Vibration coming back from compressor. Moved some lines, noise dampened. Also went over owners manual with humidity control. Unit good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUG24FRECX00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/20/2021
Found new door door bent and cracked took pic. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11431189 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/20/2021
"Cc: not cooling, not making iceFound temps in ff section at 48, freezer at 38. Found compressor is running. Fans are running. Found unit only has a partial frost pattern. Needs compressor, drier, and evaporator; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Deerfield, OH 44411
Brian M
Job Details: 10/20/2021
Cc door fell off Found left upper hinge weld to have come loose and pin popped out of door Removed and replaced hinge OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVFXWS10
Near Ravenna, OH 44266
Brian M
Job Details: 10/20/2021
Cc unit will not dispense water Pushed in filter Ran water until air cleared out OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Wickliffe, OH 44092
Dan H
Job Details: 10/20/2021
"Customer complaint that door is not closing, found hinges bent, unit needs new hinges; ordrng 1 WP8534854 (Hinge L) and 1 WP8534853 (Hinge R), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Chardon, OH 44024
Jason N
Job Details: 10/20/2021
"Cc unit door not sealing, light is out in freezer Found freezer door gasket coming out of bottom of door track, not snapping into place well. Used silicone to secure into door track. Freezer LED lamp is out, will need replaced. Ordering lamp, customer will install. ; ordrng 1 W11216993 (Lamp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/20/2021
Found temperature on 8 degrees customer has only vegetable bags on freezer no meat also press ice maker test button and it harvest and fill will water advise her to monitor opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/20/2021
Replaced suspect wiring inside unit. Cleared all lint and burnt material from inside. Ran dryer op test on high heat. Good tumble and flame. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, OH 44122
Corina B
Job Details: 10/20/2021
CC that the light is flickering in the freezer. Confirmed. Found the bulb loose. Tightened the bulb. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/20/2021
"Found unit not turning on check voltage going to control 122 also check voltage going to console 5 Vdc need console gave estimate customer will not fox ; ordrng 1 W10919546 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
Marie V
Job Details: 10/20/2021
"Cc that the unit is not working. Confirmed. Unit has 120V to control. Control led green lights is not flashing and UI has power button will not work on test. Unit will need UI and Control board. Cust will call back if she wants to continue ; ordrng 1 W11112656 (UI) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 10/20/2021
"Unit will need Ui, and also ordering control ; ordrng 1 W11460962 (Ui control) and 1 W11462458 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Angel
Job Details: 10/20/2021
Cc that unit was not cooling. Verified and found unit in garage also they had unplugged it and never turned the cooling on so compressor was off. Turned on for them explained to them why they were getting frost in the freezer before they moved it to the garage. Unit working as designed. Opt test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HB00
Near Strongsville, OH 44136
David R
Job Details: 10/20/2021
"Cc unit UI display freezes up intermittently, if scrolling will freeze up, not letting set time, will say open/close door multiple times. Turning off breaker resets but still happens. Went through diagnostics F6E0 lost communication error code. Called techline. Let know that switches were replaced a couple months ago. Went over to check voltages, harness and if everything looks good. UI could be the problem. Sending to office, part number is W11281220. Will need to order. Look at notes for reaching out for authorization ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Kent, OH 44240
Brian M
Job Details: 10/20/2021
Installed control and UI Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 10/20/2021
Evaporator was covered in frost steamed evap (35 mins steaming evap)replaced defrost heater place unit in a force defrost good heat on heater.opt test ok
We serviced a
TAPPAN RANGE
Model n/a
Near South Euclid, OH 44121
Jason N
Job Details: 10/20/2021
"Cc unit oven not workingUnit does not have a m/s tag anywhere I can see. Customer stated the oven barely gets warm. Ran bake test, ignitor glowing, but no gas flowing. Ignitor is weak, will needs replaced. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/20/2021
"Replaced the control, ice maker and fan. There was a Power outage. Could not test the unit. Brought core back for return. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Streetsboro, OH 44241
Brian M
Job Details: 10/20/2021
Installed deli drawer Unit did not come with new deli board Old board is not easily removable and got damaged trying to pry it out Customer calling Lowes to replace board
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Strongsville, OH 44136
David R
Job Details: 10/20/2021
"Cc same parts are making noise. Went over, checked, customer had dishes in to give weight. Pulling out rack still give a slight noise. Tracks are not working correctly. ; ordrng 1 W11259785 (Track left) and 1 W11259786 (Track right)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Maple Heights, OH 44137
Marie V
Job Details: 10/20/2021
"Cc that the oven does not works after a power outage. Confirmed unit sparks but you cant hear gas valve opening up, took back panel off and check for Voltage at the module spark, 125V. Started bake and check for power coming out of the board 0V. Unit will need new board.; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"
We serviced a
KENMORE RANGE
Model 790.71202701
Near Euclid, OH 44123
Dan H
Job Details: 10/20/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"