Service History 129 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Brecksville, OH 44141

David R

Job Details: 01/13/2023

New door is dented. Took pics. Ordering another door. ; ordrng 1 W11385801 (Glass door)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/13/2023

"Cust showed pop, sent pic. CC that then spinning sheets it shook. Confirmed. Found the floor basement floor higher in the back then the front. Raised the front feet with blocks. Ran a drain and spin. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Beachwood, OH 44122

Corina B

Job Details: 01/13/2023

CC that the ice maker leaks. Confirmed. Found the fill tube not sitting correctly into the fill cup. Steamed out the evaporator and the drain tube. Reinstalled the ice maker. Cycled ice maker no leaks. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSF26C4XYB03

Near Chesterland, OH 44026

Jason N

Job Details: 01/13/2023

"Did not have right fitting in kit, will still need to procure correct 5/16 to 1/4 fitting. Rescheduled customer. ; schdld next appmnt for 1/16 MON !"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS09

Near Mayfield Heights, OH 44124

Jason N

Job Details: 01/13/2023

"Installed inverter board. Ran quick heat test, found zapping noise coming from magnetron area. Pulled magnetron to replace, antenna on magnetron scorched and burnt. Inspected waveguide for damage, found burn spot and pitting inside waveguide. Called wp techline, Leon, designated unit as nonrepairable, advised to have customer call WP consumer with next steps. Retrieved magnetron for return ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44108

Manny

Job Details: 01/13/2023

"Cc unit not cooling, verified and evap fan not running, Checked and fan no working and thermistor out of range, unit need evap fan and thermistor ; ordrng 1 W11559968 (Fan) and 1 WPW10384183 (Thermistor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/13/2023

"Cc unit not cooling again Checked system pressures. Low side reading 24 in/hg vacuum and high side reading 20 psi. Check for dye using uv light. No dye present on any visible connections. Called wp techline, Curt, designated unit as non repairable, advised that customer can call WP consumer with next steps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHGXKQ04

Near Richmond Heights, OH 44143

Joe O

Job Details: 01/13/2023

Installed thermostat. Unit cooling. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.1328K113

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/12/2023

"Cc that the unit smells after use. Found both filters dirty also drain hose is dirty as well and is not installed with a loop. Unit will need new drain hose and get filter cleaned. Also might have to run cleaner few times to get ride of it. ; ordrng 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Cleveland, OH 44135

Manny

Job Details: 01/12/2023

Replaced control and pump ran test cycle opt test ok

We serviced a

KENMORE DRYER

Model 11062712101

Near Mentor, OH 44060

Corina B

Job Details: 01/12/2023

CC that the drum does not spin. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Corina B

Job Details: 01/12/2023

CC that the unit not cooling. Confirmed. Found the compressor buzzer when starting. Removed the drier and not enough steel line to add a new drier to it. Called t/l Rich unit is non repairable.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Ashtabula, OH 44004

Dan H

Job Details: 01/12/2023

"Installed new fan, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model GMC275PDQ2

Near Conneaut, OH 44030

Dan H

Job Details: 01/12/2023

"Customer complaint of door open error, confirmed, door switches are good, unit needs new control, part is no longer available ; ordrng 1 4451993 (Cntrl)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

Angel

Job Details: 01/12/2023

Cc that unit was not locking. Confirmed tested latch in Diagnostics and it would not lock so I replaced latch tested again and it started locking as should also ran a test cycle to test all functions opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Berea, OH 44017

David R

Job Details: 01/12/2023

"Replaced thermistor and thermal fuse, still not working. Unit will turn on, run for about 5 seconds, loud noise from motor, then turn off. Bad winding on motor. Ordering main control, motor. ; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near North Royalton, OH 44133

David R

Job Details: 01/12/2023

Cc unit not working. Found outlet tripped and customer didnt know. Reset outlet and unit is working and coming on. Ran diagnostics. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAW13

Near Jefferson, OH 44047

Brian M

Job Details: 01/12/2023

Cc unit not cooling properly Found heater not getting voltage from board Advised on control and evap fan replacement ; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Garrettsville, OH 44231

Brian M

Job Details: 01/12/2023

Installed valve and filter head OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Customer complaint that start button is not working, unit starts when timer is advanced but not with start button, found start switch stuck in closed position, unit needs new start switch ; ordrng 1 WP3404233 (Start switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Berea, OH 44017

Manny

Job Details: 01/12/2023

"Cc unit not heating verified and ran diagnostics, found code f7e1 for heater issues f5e1 for door switch issue, and f3e1 for too much suds. Ran test cycle and during the drying process control started resetting itself and relays clicking, unit needs main control and heater; ordrng 1 W11087226 (control elec) and 1 W10518394 (heater)"

We serviced a

MAYTAG DRYER

Model DE612

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Customer complaint of screeching noise, confirmed, idler pulley is seizing, unit needs new idler pulley and rollers ; ordrng 1 WP6-3037050 (Pulley) and 2 12001541 (Rollers)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44104

Marie V

Job Details: 01/12/2023

"Replaced control, valve and latch. Unit does not drains. Drain pump not working. Ordering drain pump. Office will contact once they have eta on the part; ordrng 1 W11399437 (Drain pump)"

We serviced a

GE DRYER

Model GTDS560EF5WS

Near Cleveland Heights, OH 44106

Marie V

Job Details: 01/12/2023

"Cc that the unit is not working. Confirmed. Verify all fuses thermostat. All good control not sending voltage to motor. Will need new control . Cust will call back if they want to continue ; ordrng 1 WE4M551 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/12/2023

"Found bake element shorted giving estimate ordering customer owe labor ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Parma, OH 44130

Gabriel P

Job Details: 01/12/2023

Didnt fine any issue with dispenser put it on setting max opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA

Near Lakewood, OH 44107

Angel

Job Details: 01/12/2023

Cc that unit was making a loud sound. Ran a test cycle and the sound was coming from inside door a loud vibrating sound. Took apart door and found that it was the dispensers wax motor was getting stuck with the spring fixed issue tested unit to make sure everything was good opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lakewood, OH 44107

Angel

Job Details: 01/12/2023

"Cc that unit just keeps spinning. Confirmed unit is just spinning and will not let you do anything looked underneath and capacitor is damaged replaced it with a new one tested unit opt n/g looks like control got damaged as well ordering main board and ui.; ordrng 1 W11556725 (Control board) and 1 W11481116 (Ui) and 1 W11414312 (Harness ui), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Kent, OH 44240

Brian M

Job Details: 01/12/2023

Cc unit not cooling properly Found fan not able to run properly and thermistor is shorted Needs fan and thermostat ; ordrng 1 WPW10383615 (thermistor) and 1 W11499658 (Motor evap) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG DRYER

Model MEDC555DW1

Near Solon, OH 44139

Brian M

Job Details: 01/12/2023

Cc unit not turning on Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Highland Heights, OH 44143

Joe O

Job Details: 01/12/2023

Cc: door not closing properlyFound cam missing for ff door. Needs cam; ordrng 1 WP12028505AP (ref dr closer cam)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016TSC

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Customer complaint that oven door is falling apart, confirmed, found handle stripped, found outer door skin bent, unit needs new door handle, screws and outer door skin; ordrng 2 316433304 (Screws)s and 1 5304532514 (Door skin) and 1 5304520635 (Handle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT580SGF2BB

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Customer complaint that unit is leaking, confirmed, unit is leaking from valve, installed new valve, op test no good , new valve is leaking worse than original valve, ordering another valve; ordrng 1 WD15X26140 (Valve)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near Cleveland Heights, OH 44118

Marie V

Job Details: 01/12/2023

New trim came in damaged. Took pics. Ordering part; ordrng 1 W11096161 (Trim)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44114

Angel

Job Details: 01/12/2023

Customer stated they would like to make sure the spray arm was on correctly. Verified and spray arm is on correctly just recommended her to make sure not to put any tall stuff that can catch on the spray arm causing it to fall off opt test ok.

We serviced a

JENN-AIR RANGE

Model JES1750ES1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/12/2023

Installed element and grease trap Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Berea, OH 44017

Manny

Job Details: 01/12/2023

"Unit keeps tripping verified and no codes found called wpl tl and spoke to Chris he provide me with a service pointer W11525530 and to provide the info to customer, and advise to look at the breaker vendors."

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC1

Near Garfield Heights, OH 44125

Manny

Job Details: 01/12/2023

"Took unit apart and blower wheel was broken, replaced wheel opt test ok."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Fairview Park, OH 44126

Gabriel P

Job Details: 01/12/2023

"Found spark ignitor defective replace from sur plus WPW10324262 then preheat bake oven and waited to it reach the temp and it did also is cycling on and off like it supposed to,opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Customer complaint that unit is not draining,started normal wash cycle, unit filled, canceled, drain pump is working, unit is draining, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Maple Heights, OH 44137

Marie V

Job Details: 01/12/2023

"Cc that the door does not slide good and kick plate will not go on. Confirmed. Corrected kick plate and slide on doors are good. Also advise customer to put some food on the freezer so the door can slide better also cleaned extra grease on slides to it does not hold the door from closing., but is working properly. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Cleveland, OH 44111

Angel

Job Details: 01/12/2023

Replaced all parts showed customer for the drawers that its the same as the old ones they understood that it doesnt have a support in the middle unit as designed opt test ok.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/12/2023

Cc that the unit wire burned off. Confirmed. Replaced power cord and terminals block. Tested unit. Heats up. Op test ok; used 1 279320 (BLOCK-TERM) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/12/2023

Cc drawer drops Found rivet on arm broken Fixed using rivet gun OP Test Ok

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630DDS

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/12/2023

"Cc that lower oven doesnt close lock, lower oven control panel beeps but does not turns on or work. Unit doors does not close. Both of them will need hinges for both doors, also bottom oven on panel is not working same with lock. Ordering parts needed. Office will contact once they have eta on the part; ordrng 1 WPW10186996 (Latch door) and 2 12002489 (Hinges)s and 4 WP74011337 (Braket)s and 1 WPW10169131 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rocky River, OH 44116

Angel

Job Details: 01/12/2023

Cc that unit will not start. Verified and found door switch broken replaced it with a new one tested unit opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chesterland, OH 44026

Brian M

Job Details: 01/12/2023

Cc temps are both as cold in ff section Found freezer at normal temps and making ice Found fridge warmer Ran diagnostics found that damper isnt opening all the way ; ordrng 1 W11317276 (diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/12/2023

Temperature on both sides is good but not icemaker not working ; ordrng 1 W11087201 (Heater) and 1 W11579560 (Icemaker)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Mentor, OH 44060

Dan H

Job Details: 01/12/2023

"Customer complaint that unit is not starting, found pulley loose and wedged into pulley shield, tightened pulley, op test good"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Westlake, OH 44145

Gabriel P

Job Details: 01/12/2023

Unit is heating is working as designed try running 5 times and its working but customer say is intermittent sometimes work and sometimes dont advise her when is not heating to press on door if it heat wants she do that then we will order piston and track but unit working as right now

We serviced a

KENMORE WASHER

Model 110.2613241

Near Mentor, OH 44060

Dan H

Job Details: 01/12/2023

"Installed new control, unit powered up, no buttons on user interface working properly now, unit also needs new user interface , customer does not want to move forward with repair ; ordrng 1 W11248038 (Ui)"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/12/2023

Cc of flames too high. Confirmed. Adjusted flame level on all burners. Op test ok

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/12/2023

Cc that unit will not turn off at the end of the cycle. Ran diagnostics no error codes customer states that the unit will say end but she says she hears something still running even after it ends. So we replaced main board ran a test cycle and passed asked customer to test unit out by running a full cycle and if anything to give us a call but unit as of now is working as designed opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Westlake, OH 44145

Marie V

Job Details: 01/12/2023

Replaced control and sensor. Tested oven. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Kirtland, OH 44094

Brian M

Job Details: 01/12/2023

Cc unit making noise Found motor bolt loose Tightened bolt OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 01/12/2023

Replace control

We serviced a

MAYTAG DRYER

Model DE512

Near Willoughby, OH 44094

Dan H

Job Details: 01/12/2023

"Customer complaint of loud noise, confirmed, found blower wheel broken, unit needs new blower wheel; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, OH 44077

Dan H

Job Details: 01/12/2023

"Installed new inverter board, op test good"

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Painesville, OH 44077

Corina B

Job Details: 01/12/2023

CC that the dryer takes forever to dry. Checked the vent blocked with debris. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Removed the vent from dryer good airflow. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Brecksville, OH 44141

David R

Job Details: 01/12/2023

"Cc unit never worked since they got it, even after tech changed evap and comp, never worked. Found crimped and broken steel line to dryer at cabinet. Cannot be repaired. Non repairable, calling techline to document. Non repairable, whirlpool putting in for exchange; O-emld tckt"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPQ6

Near Independence, OH 44131

David R

Job Details: 01/12/2023

Replaced tilt switch and main switch. Tested multiple times and unit is working correctly. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Beachwood, OH 44122

Manny

Job Details: 01/12/2023

"Cc unit not advancing cycle, verified and ran diagnostics, found codes f7e1 for tachometer issues, f7e6 for motor circuit open, ran test cycle and cam its getting stuck on gear case spline and belt is squeaky, noticed cap leaking oil, replaced parts order and used TS# W10721967 and WPW10006384, ran test good, opt test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MGD5430MW0

Near Seven Hills, OH 44131

David R

Job Details: 01/12/2023

"Cc when starting unit, will pop GFCI outlet. Came today, turned unit on and started. Did not pop GFCI. Ran Quick Dry on Extra Power and High temp for 10-15 mins. Powered down and did the same on a Bulky cycle. Unit is running and did not pop GFCI outlet. Unit overall has been running almost an hour with no problems, Called techline.. Reset unit. Unit is working fine and properly functioning. To have customer change outlet if needed and make sure dryer is on its on dedicated circuit. Unit is working good as off today."

We serviced a

GE DISHWASHER

Model GSM1800JBB

Near Parma, OH 44134

David R

Job Details: 01/12/2023

"Cc unit door stuck. Had to pry open. Door strike and latch broken. Will need new strike and latch. Strike is available WD13X10029, but latch is NLA Discontinued."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44110

Joe O

Job Details: 01/12/2023

Cc: error f8e4Found error code f8e4(float switch open) found no water in drip tray. Found water marking line on float where water had been sitting. Water level extremely high in float area indicates the unit continued to leak after shutting down for error code. Found water mark on supply line but currently not leaking. Extremely cold under unit. Could have potentially partially froze water supply line and caused expansion and leak. Ran test cycle. No leaks found. Advised customer of supply line water marking. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Cc: squealing noiseCustomer showed video of a high pitch squeal. Checked under unit. No signs of what would cause squealing. Ran drain and spin. Found when motor breaking unit squeals. Replaced belt. Ran drain and spin. Unit still squealing. Could not determine what component under unit is causing the squealing. Needs motor and gear caseTry motor before replacing gear caseMotor shows out of stock. Office to reschedule; ordrng 1 W11449840 (Gear case) and 1 W11026785 (motor-drve), used 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D2EAB00

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Installed filter housing, tested. Unit has good pressure with and without filter. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW1

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Cc: door falling, not staying down. Found friction pads broke. Needs friction pads. Replaced friction pads. Tested. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766SW1

Near Pepper Pike, OH 44124

Manny

Job Details: 01/12/2023

"Cc unit have black flakes in washer, verified and looks like fabric softener buildup, asked tenants if they use fabric softener, she said yeah, asked if they had run any clean cycle she said they did. Bill stated that he took the agitator off and most of the build up was under the agitator, and he cleaned it, unit its clean and no flakes, advise customer that fabric softener and too much detergent can cause build up in the unit and advise to either discontinue use of fabric softener or use less. Unit working as designed advised to run clean cycle with white vinegar. Opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model FTF530ES0

Near Painesville, OH 44077

Corina B

Job Details: 01/12/2023

"CC that the drum is loose. Confirmed. Drum does not spin freely. Spider is broken. Will need a new drum, front and rear tub. Cust does not want to repair ; ordrng 1 131618600 (Front shell) and 1 131618500 (Drum) and 1 131525500 (Rear drum), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model A308

Near Willowick, OH 44095

Corina B

Job Details: 01/12/2023

"CC that the unit will not spin. Confirmed. Started a cycle with no clothes spins. Started a cycle with small load of clothes, spins. Will need a new motor. Part is nla. ; ordrng 1 200816 (Motor pulley) and 1 206505 (Start)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Parma, OH 44129

David R

Job Details: 01/12/2023

Replaced both top/bottom doors and nameplate. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, OH 44094

Corina B

Job Details: 01/12/2023

CC that the ui pantry is not lighting. Confirmed. Removed the panel and no moisture inside of the door. Will need a new ui. ; ordrng 1 WPW10769076 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near University Heights, OH 44118

Manny

Job Details: 01/12/2023

Replaced heater opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Eastlake, OH 44095

Corina B

Job Details: 01/12/2023

CC that the unit is not draining. Confirmed. Found the drain hose blocked with grease. Snaked the drain hose out. Unit is draining. Raised drain hose above the sink. Advised cust to not dump grease in the sink. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM01

Near Rocky River, OH 44116

David R

Job Details: 01/12/2023

"Cc unit is not cooling. High temps and no frost pattern. Took off FF evap and found green dye over right side of it. Pin whole in evap, sucking in air to comp. Needs a new evap assembly and comp. Gave estimate to landlord. Said they will probably buy a new fridge. ordrng 1 W10917531 (Evap) and 1 W10276644 (Comp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Rocky River, OH 44116

David R

Job Details: 01/12/2023

"Cc unit shaking. Used leveler. Unit is leveled and basket is centered. Pushed down on basket to test suspensions, good. Not rocking from side to side, one bounce and centers itself. No error codes. All components work in diagnostics. Customer had anti vibration pads, put on for them. Ran a normal cycle with load of towels/wash clothes. Let run through cycle 15 mins, drained and ran a drain/spin. Showed customer slow and fast spin. Good. As far as tangling goes, Tangled, twisted or knotted clothes are usually a result of improper sorting of wash loads. To prevent clothing from knotting and twisting: Avoid mixing heavy items with light items. Avoid putting too many or too few items in the washer. Make sure you set the proper water level for the size load you are doing. Unit is good, working properly. Op Test Ok."

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208SSS04

Near Painesville, OH 44077

Jason N

Job Details: 01/12/2023

"Cc unit oven lights not staying on and lower oven not heating Found lower door latch switch, melted and broke. Unit will need latch assembly replaced. Customer also stated the oven control makes a squeaking noise when the oven is in bake. Ran bake test on upper oven. Found upper blower fan not running, then started up and was squealing. Unit will need upper blower fan replaced as well. ; ordrng 1 WP8303972 (Blower fan) and 1 W11029221 (Latch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Jason N

Job Details: 01/12/2023

"Cc unit offbalance and not spinning out Ran auto test, found agitator spinning with basket, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test cycle. All functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near South Euclid, OH 44118

Manny

Job Details: 01/12/2023

"Replace ice container, chute, ice maker, coupling and motor, advise customer to allow 48 to 72 hours for a full container. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Ashtabula, OH 44004

Jason N

Job Details: 01/12/2023

Cc cooktop glass is cracked.Replaced cooktop glass using customer supplied pre Id part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Elyria, OH 44035

David R

Job Details: 01/12/2023

"Replaced drain pump parts, removed all debris stuck. Ran diagnostics, good. Draining correctly and all components working. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Cleveland, OH 44104

Manny

Job Details: 01/12/2023

"Replaced, surface igniter opt test ok"

We serviced a

WHIRLPOOL WASHER

Model LAT8406AAM

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Cc: burning smellSpoke with bj, Found motor pulley had burnt rubber on it, causing belt to slip. Belt burnt up. Needs belt.; ordrng 1 12112425 (belt set-maytag)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Cc: metal sound, suds left in unitAdvised customer remaining sounds can be caused by over suds in unit. Found error codes f0e2(over suds). Found service pointer pertaining to the metal noise in machine. Ran manual high speed spin. No metal noise. Found gear case leaking oil. Advised customer on detergent usage. Needs gear case and controlControl out of stock. Office to reschedule; ordrng 1 W11170319 (cntrl-elec) and 1 W11454741 (Gear case)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

Cc: no powerFound light switch broken in ff section. Manually rotated. Confirmed lights and control powering on. Unit building frost pattern. Needs light switch.; ordrng 1 W11123941 (switch)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Mentor, OH 44060

Joe O

Job Details: 01/12/2023

"Cc: does not work at allFound error codes f8e1(long fill), f0e5(off balance). Could not test water(no water available at location). Ran auto test. Can hear valves opening. Unit agitating. And spinning. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE381LVB0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/11/2023

"Cc unit warming element came on by itself and then saw sparks and smelled burning, breaker tripped. Found burns marks on control and warming element. Cooktop damaged. Found main harness and power cord burned up. Also looks like ground wire was never put on. Arching of electrical. All parts are listed except for main harness. NLA Harness W10256892. Sending over for research. ; ordrng 1 W10651915 (Cooktop) and 1 WP9762851 (Warm zone element) and 1 WPW10271740 (Control) and 1 PT400 (4 prong power cord)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Township, OH 44138

David R

Job Details: 01/11/2023

Replaced motor assembly. Ran diagnostics mode. Good. All components working. Good. Op Test Ok.

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Cleveland, OH 44130

Marie V

Job Details: 01/11/2023

"Cc that unit was loud now is not working. Confirmed. Found rollers and pulley need to be replaced. ; ordrng 2 DC97-16782A (Rollers)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AER6303MFS5

Near Cleveland, OH 44130

Marie V

Job Details: 01/11/2023

Cc that the unit does not cycled top element when using oven and food does not gets brown. Ran unit. Unit is working properly. Explain cust that top element does not cycled on and off while baking only in broil. Op test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Beachwood, OH 44122

Joe O

Job Details: 01/11/2023

Cc: not heatingFound unit is receiving proper power. Found element open. Needs element. Replaced element. Tested. Op test ok ; used 1 279838 (ELEMENT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lorain, OH 44053

Angel

Job Details: 01/11/2023

Cc that unit was squealing. Ran unit and it was the idler pulley so I used the dryer repair kit replaced parts and properly lubricated them tested unit opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Mentor, OH 44060

Dan H

Job Details: 01/11/2023

"Installed new element and cleaned dryer, op test good"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Brian M

Job Details: 01/11/2023

Cc normal cycle not working properly not spinning out Ran diagnostics no errors Ran auto test and calibration Found unit functioning properly Advised on spin speed settings

We serviced a

GE DRYER

Model GTD72GBSN0WS

Near Painesville, OH 44077

Jason N

Job Details: 01/11/2023

"Cc unit making chirping noiseRan dryer test, confirmed chirp noise. Found to be coming from upper drum bearing assembly, bearings pads are wearing down. Quoted customer bearing assembly replacement. ; ordrng 1 WE03X23875 (Bearing assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near North Royalton, OH 44133

Manny

Job Details: 01/11/2023

"Installed drum and door gasket, opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon Lake, OH 44012

Angel

Job Details: 01/11/2023

Cc that unit keeps running. Verified and found unit in flood mode cancelled it out ran diagnostics and no error codes so I ran a calibration and auto test and passed than i started a regular cycle to make sure it would fill and start washing with any issues and it did made sure to recommend customer only 1 to 2 tablespoons of detergent and 6 to 8 regular bath towels for a full load opt test ok.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Columbia Station, OH 44028

David R

Job Details: 01/11/2023

"Cc flame on RF burner too high. No adjustments. There is a Flame Spreader Kit on Service Matters but no part number. Will need research on kit. Would also replace orfice assembly and burner head. ; ordrng 1 WPW10256028 (Burner head) and 1 W11628649 (Orfice holder), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Columbia Station, OH 44028

David R

Job Details: 01/11/2023

"Rollers are good, found debris stuck along gasket support. Corrected. Good. Op Test Ok."

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