Service History 129 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/21/2021

"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/21/2021

Took evap panel off no ice clogged cant fine issue working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Geneva, OH 44041

Brian M

Job Details: 10/21/2021

Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Brian M

Job Details: 10/21/2021

Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Brian M

Job Details: 10/21/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model MER6550AAW

Near Columbia Station, OH 44028

David R

Job Details: 10/21/2021

"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."

We serviced a

MAYTAG DRYER GAS

Model DG612

Near Brecksville, OH 44141

David R

Job Details: 10/21/2021

"Replaced blower wheel. Tested. Good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 10/21/2021

"Replaced side panel, knob, and cook top. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, OH 44012

Angel

Job Details: 10/21/2021

Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Cleveland, OH 44109

Corina B

Job Details: 10/21/2021

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, OH 44134

Corina B

Job Details: 10/21/2021

"CC that the unit beeps and does not start. Ran diag 8-4 Overfill switch open 9-2 drain motor. Checked the drain hose, no kink. started a cycle, no leaks. Ran a calibration no leaks. ran a calibration found suds in the tub. Checked the heater grommets, good. Will need the replace the dispenser. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Independence, OH 44131

Corina B

Job Details: 10/21/2021

"CC that the freezer door is loose, not making ice and frost in the freezer. Confirmed. Found the freezer door bottom 2 screws not holding the door. Found frost in the freezer. The ice maker was turned off. Steamed out the freezer. Advised cust about the on and off lever. Re attached the door, correctly. Cycled the ice maker.Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Solon, OH 44139

Corina B

Job Details: 10/21/2021

"CC that the unit is chirping. Confirmed. Found the control board, beeping. The damper is opening and closing nothing else is running. Called BJ will need the main control. Cust will discuss with husband on next step; ordrng 1 W10823804 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/21/2021

CC that there is ice clumping. Confirmed. Found the ice maker cracked. Will need a new ice maker.; ordrng 1 243297613 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 10/21/2021

"Replaced equalization tank as advise by techline unit still in a constant drain, calling wpl techline informed him that we replaced all parts, he asked for serials of all parts replaced, so he can summit a report to the engineer team, so they can help he said he will send the file to review and they will contact us and customer to let us know whats next; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, OH 44143

Joe O

Job Details: 10/21/2021

"Cc: not cooling ff section, not making ice, deli board not functioningFound no stored error codes for unit or ice maker. Found ff evap completely frosted over. Found deli board will not display, or allow selections. Deli board is receiving proper power. Found thermistors check good. Needs main control and deli board. Control out of stock. Office to reschedule; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Seven Hills, OH 44131

David R

Job Details: 10/21/2021

"Replaced parts. Drawer still not closing. Repositioned wire cover inside. Found frame pushed in from when unit was damaged during delivery. Frame is non repairable. Calling techline. Documented as frame is a non repairable item. Customer needs to have POP ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/21/2021

"Found error code f6e0 lost communication,ordering parts ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Found unit ui in sabbath mode and also fade with lines try to take it out of sabbath mode but cant call whirlpool and couldnt get it out of sabbath mode there has to be a shorted key explain customer also found bad news on part is discontinued cannot be fix

We serviced a

FRIGIDAIRE WASHER

Model CWS3600AS1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Ran spin cycle did not walk ran some towels and did not walk cannot duplicate issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTF2156GES

Near Cleveland, OH 44111

Marie V

Job Details: 10/21/2021

"Cc that the freezer has frost, confirmed. Found bottom gasket torn, will need to be replaced. Cust will not fix.; ordrng 1 WP61004017 (Seal black), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW8

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/21/2021

"Cc: sound like popcornReplaced turn table motor, support, and ring. Tested. Op test ok"

We serviced a

GE COOKTOP GAS

Model ZGU384NSM2SS

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Found no issue it takes 3 clicks to light but is normal explain customer as long as it lights is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Warrensville Heights, OH 44128

Jason N

Job Details: 10/21/2021

"Cc condensation forming on freezer doorCustomer stated condensation is accumulating on door and center divider, running down and pooling on floor. Found condensation forming on top of center mullion, sticking to door gasket. Added silicone to both sides of center mullion gap. Customer to monitor, call back if condensation returns."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Garfield Heights, OH 44128

Jason N

Job Details: 10/21/2021

Cc unit has no power Found both oven and microwave will no power on. Pulled unit to checked power. Found missing L1 from pigtail. Advised customer to call property manager or electrician.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/21/2021

"Installed ice maker. Cover, and harness. Cycled. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, OH 44145

Angel

Job Details: 10/21/2021

Replace evap cover and main control board. Opt test ok. Took core

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/21/2021

"Installed element ran test bake no good Relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model SF369LEMT0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 10/21/2021

Cc unit needs oven light installedInstalled customer supplied light bulb. Oven light tests good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ3

Near Westlake, OH 44145

Angel

Job Details: 10/21/2021

"Cc that unit is giving a F1E4 error code for the relay on acu. Will need to replace the ACU. Customer said they rather buy a new one do not order part.; ordrng 1 W11342846 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 10/21/2021

Found new door panel damaged. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11116419 (panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, OH 44011

Angel

Job Details: 10/21/2021

Cc that drawer handle on freezer section keeps coming off. Found tabs on top handle snapped will need new handle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

David R

Job Details: 10/21/2021

"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, OH 44202

Brian M

Job Details: 10/21/2021

Installed suspension OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Highland Heights, OH 44143

Dan H

Job Details: 10/21/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Joe O

Job Details: 10/21/2021

Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/21/2021

"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Angel

Job Details: 10/21/2021

Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/21/2021

"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/21/2021

Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

AMANA REFRIGERATOR

Model ARB2257CC

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Avon, OH 44011

Gabriel P

Job Details: 10/21/2021

"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/21/2021

Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 10/21/2021

Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.

We serviced a

MAYTAG RANGE

Model MER6872BAQ

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 10/21/2021

"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Cleveland, OH 44103

Jason N

Job Details: 10/21/2021

Installed bake element. Ran bake test to 300 degrees. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Euclid, OH 44117

Corina B

Job Details: 10/21/2021

Replaced the ice maker. Cycled. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, OH 44124

Manny

Job Details: 10/21/2021

Replaced fill tube use opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, OH 44053

Angel

Job Details: 10/21/2021

Replaced ui and wifi module also found on back of unit that the L1 wire was loose screw was half way out wire was just hanging on screw retightened screw and installed all parts helped customer to try to get connected to wifi but he has to call technical support to get him connected. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Installed thermistor Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44102

Marie V

Job Details: 10/21/2021

Cc that the unit had frost on fresh food section and that theres condensation on fresh food section top part. Found liner at the bottom not sealing all the way. Added silicone and defrosted frost. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Willoughby, OH 44094

Dan H

Job Details: 10/21/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/21/2021

"Steamed out evaporator , found unit leaking, found drain tube clogged cleared out and replaced harness(thermistor) and control board. Set unit to recommended temps, and advise cust to allow 24 hours for unit to get to temp. Op test okBrought core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILBL01

Near Kirtland, OH 44094

Dan H

Job Details: 10/21/2021

"Customer complaint that unit runs a lot and is leaking water on the floor, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running , good frost pattern on evaporator , compressor and condenser fan are running, condenser is clean, found evaporator drain tube clogged , cleared drain tube, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

Marie V

Job Details: 10/21/2021

Cc that theres frost on left hand side and the ice maker tray is hard to pull out and cant open one of the basket because of frost build up. Confirmed found gasket not sealing all the way. Got steamer and steamed out and added petroleum jelly to help stick and added seal behind gasket . Also defrosted the rails on door and ice maker tray. Asked cust to test. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Parma, OH 44130

Marie V

Job Details: 10/21/2021

Cc that when you run unit is sounds loud. cust put cup with water and we tested it. Is sounds normal. Explain cust that the unit turns the fan on while cooking to remove steam from food. Unit is working as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Strongsville, OH 44136

Marie V

Job Details: 10/21/2021

"Cc that the unit is not making ice. Confirmed. Took temp 35* on fresh food section -3* on freezer and 9* inside ice maker box. Ice maker is gettin 120V, jump started, failed. Unit will need new ice maker. Replaced ice maker from T/S. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Installed new cooling fan, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW1

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Customer complaint that cooktop on and hot lights were on for 5 days, lights are off now, tested all switches, all switches working, unable to duplicate the problem , unit is operating as designed"

We serviced a

GE WALL OVEN

Model JRP03G0J4BG

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Customer complaint that oven is not heating, confirmed, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44X200 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Dan H

Job Details: 10/21/2021

"Customer complaint that of frost in freezer section and customer set fresh food section to 35 degrees and it got really cold and froze radishes in water, fresh food section temperature at 38 degrees currently set to 37 degrees, doors are all sealing, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

"Found water inside basket heird pump humming use shot vac to get water out took unit apart so I can get to pump found nothing blocking on filter took drain pump apart found kids wristband clear out put unit back together ran factory test pass it drain and complete cycle,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, OH 44149

David R

Job Details: 10/20/2021

"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, OH 44077

Jason N

Job Details: 10/20/2021

"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/20/2021

Replaced ice maker. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/20/2021

Cc that unit is not filling. Unit is filling and working as should explained to customer that they will not get no more than about half a tub or less of water in a normal cycle they will need to use deep water wash or heavy duty cycles to get more water.Unit is working as designed. Opt test ok.

We serviced a

FRIGIDAIRE FREEZER

Model FFU17F5HWS

Near Eastlake, OH 44095

Dan H

Job Details: 10/20/2021

"Customer complaint that unit is not cooling properly, temperature at 0 degrees, good frost pattern on evaporator , found evaporator drain tube clogged and ice build up blocking airflow vent, cleared out op test good"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/20/2021

CC that the lint screen does not go down. Confirmed. Adjusted the spring clip inside the housing. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford, OH 44146

Corina B

Job Details: 10/20/2021

"CC that the unit leaks, makes a noise. Ran diag F7E5 SHIFTER FAULT. Tested the agitate and spin no noises. Ran a calibration heard the noise. service pointer W11520474 to replace the main control. Will need a control; ordrng 1 W11498796 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Willowick, OH 44095

Dan H

Job Details: 10/20/2021

"Oven caught fire safety check recommended by fire department, found oven door seal torn, igniter wires are in good shape , igniter is working, unit needs new oven door seal, recommended customer clean oven before use , customer does not want repair ; ordrng 1 WPW10535778 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Seven Hills, OH 44131

Marie V

Job Details: 10/20/2021

Replaced control and defrosted evap. Replaced evaporator fan and thermistor. Op test okBrought core for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, OH 44090

David R

Job Details: 10/20/2021

"Cc noise. Vibration coming back from compressor. Moved some lines, noise dampened. Also went over owners manual with humidity control. Unit good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JUG24FRECX00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/20/2021

Found new door door bent and cracked took pic. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11431189 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, OH 44118

Joe O

Job Details: 10/20/2021

"Cc: not cooling, not making iceFound temps in ff section at 48, freezer at 38. Found compressor is running. Fans are running. Found unit only has a partial frost pattern. Needs compressor, drier, and evaporator; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Deerfield, OH 44411

Brian M

Job Details: 10/20/2021

Cc door fell off Found left upper hinge weld to have come loose and pin popped out of door Removed and replaced hinge OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVFXWS10

Near Ravenna, OH 44266

Brian M

Job Details: 10/20/2021

Cc unit will not dispense water Pushed in filter Ran water until air cleared out OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFT2

Near Wickliffe, OH 44092

Dan H

Job Details: 10/20/2021

"Customer complaint that door is not closing, found hinges bent, unit needs new hinges; ordrng 1 WP8534854 (Hinge L) and 1 WP8534853 (Hinge R), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Chardon, OH 44024

Jason N

Job Details: 10/20/2021

"Cc unit door not sealing, light is out in freezer Found freezer door gasket coming out of bottom of door track, not snapping into place well. Used silicone to secure into door track. Freezer LED lamp is out, will need replaced. Ordering lamp, customer will install. ; ordrng 1 W11216993 (Lamp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/20/2021

Found temperature on 8 degrees customer has only vegetable bags on freezer no meat also press ice maker test button and it harvest and fill will water advise her to monitor opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, OH 44092

Jason N

Job Details: 10/20/2021

Replaced suspect wiring inside unit. Cleared all lint and burnt material from inside. Ran dryer op test on high heat. Good tumble and flame. All functions normal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2456AEA

Near Warrensville Heights, OH 44122

Corina B

Job Details: 10/20/2021

CC that the light is flickering in the freezer. Confirmed. Found the bulb loose. Tightened the bulb. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 10/20/2021

"Found unit not turning on check voltage going to control 122 also check voltage going to console 5 Vdc need console gave estimate customer will not fox ; ordrng 1 W10919546 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, OH 44131

Marie V

Job Details: 10/20/2021

"Cc that the unit is not working. Confirmed. Unit has 120V to control. Control led green lights is not flashing and UI has power button will not work on test. Unit will need UI and Control board. Cust will call back if she wants to continue ; ordrng 1 W11112656 (UI) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Marie V

Job Details: 10/20/2021

"Unit will need Ui, and also ordering control ; ordrng 1 W11460962 (Ui control) and 1 W11462458 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lorain, OH 44055

Angel

Job Details: 10/20/2021

Cc that unit was not cooling. Verified and found unit in garage also they had unplugged it and never turned the cooling on so compressor was off. Turned on for them explained to them why they were getting frost in the freezer before they moved it to the garage. Unit working as designed. Opt test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, OH 44136

David R

Job Details: 10/20/2021

"Cc unit UI display freezes up intermittently, if scrolling will freeze up, not letting set time, will say open/close door multiple times. Turning off breaker resets but still happens. Went through diagnostics F6E0 lost communication error code. Called techline. Let know that switches were replaced a couple months ago. Went over to check voltages, harness and if everything looks good. UI could be the problem. Sending to office, part number is W11281220. Will need to order. Look at notes for reaching out for authorization ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Kent, OH 44240

Brian M

Job Details: 10/20/2021

Installed control and UI Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, OH 44135

Manny

Job Details: 10/20/2021

Evaporator was covered in frost steamed evap (35 mins steaming evap)replaced defrost heater place unit in a force defrost good heat on heater.opt test ok

We serviced a

TAPPAN RANGE

Model n/a

Near South Euclid, OH 44121

Jason N

Job Details: 10/20/2021

"Cc unit oven not workingUnit does not have a m/s tag anywhere I can see. Customer stated the oven barely gets warm. Ran bake test, ignitor glowing, but no gas flowing. Ignitor is weak, will needs replaced. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/20/2021

"Replaced the control, ice maker and fan. There was a Power outage. Could not test the unit. Brought core back for return. Opt test ok."

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/20/2021

Installed deli drawer Unit did not come with new deli board Old board is not easily removable and got damaged trying to pry it out Customer calling Lowes to replace board

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Strongsville, OH 44136

David R

Job Details: 10/20/2021

"Cc same parts are making noise. Went over, checked, customer had dishes in to give weight. Pulling out rack still give a slight noise. Tracks are not working correctly. ; ordrng 1 W11259785 (Track left) and 1 W11259786 (Track right)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Maple Heights, OH 44137

Marie V

Job Details: 10/20/2021

"Cc that the oven does not works after a power outage. Confirmed unit sparks but you cant hear gas valve opening up, took back panel off and check for Voltage at the module spark, 125V. Started bake and check for power coming out of the board 0V. Unit will need new board.; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"

We serviced a

KENMORE RANGE

Model 790.71202701

Near Euclid, OH 44123

Dan H

Job Details: 10/20/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"