Service History 1290 | Freds Appliance

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 06/29/2017

Ran diagnostics, error f0e5 off balance load, ran rinse and spin with 6 large towels, machine produced proper results, however noted water level a bit high for auto sense, also started spinning before the drain pump was finished, both indicating an issue with the pressure circuit, hose is fine with no kinks or holes, issue is in main control; ordrng 1 W10914909 (CNTRL-ELEC)

We serviced a

KRFC704FBS00 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 06/29/2017

Filter area is frozen, heater is not functioning, as such reservoir is frozen solid, valve appears to be frozen too, could be cracked due to freezing, ordering all three; ordrng 1 W10873098 (valve) and 1 W11024082 (RESERVOIR) and 1 W11024084 (HEATER)

We serviced a

WBSE3120B2WW GE

Model WASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/29/2017

Basket is sitting off set, possibly due to nature of last repair, ordering hub, also agitator popping off, ordering agitator and coupling air bell; ordrng 1 WH43X25442 (agitator asm) and 1 WH45X10027 (hub) and 1 WH49X10042 (agitat kit)

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/29/2017

We serviced a

KOCE500ESS05 KITCHENAID

Model MICROWAVE

Near Avon, OH 44011

Paul H.

Job Details: 06/29/2017

Unit is missing screw that secures bake element shield, also customer stated that screws on trim between oven and microwave are not tightening, verified that they are stripped, also states he is concerned about oven door not seeming flush with microwave door, explained that this is normal due to oven seal and gap between inner and outer door panels, it is designed this way to allow cooling of outer door panel, as for screws, ordering missing, element is not stamped properly from factory, missing hole on left side, ordering as well; ordrng 1 WP7101P434-60 (screw) and 1 WPW10318164 (top-cabnt) and 4 WPW10351278 (bumper)s

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 06/29/2017

RC is in 40's, FC is in mid 20's low 30's, partial frost, Tapped system, unit is in 14 inch vaccuum, used UV light, checked all connections in machine compartment, good, ordering evaporator and drier. Leak is slow, topped off refrigerant for customer; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier-uv)

We serviced a

GB9FHDXWQ01 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Paul H.

Job Details: 06/29/2017

Air migration in FC, no leaks in gasket seal, issue appears to be insulation problem in freezer door, also when placed in manual defrost, fan will not disengage and heater does not engage, control needs replaced. Noticed tearing on RC gasket, needs replaced also; ordrng 1 13092229WQ (dor-fip wh) and 1 WPW10443309 (gasket-fip) and 1 WPW10443311 (gasket-fip) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 7/6 THU !, saved tckt [SdLink

We serviced a

WRT771RWYB00 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chad P.

Job Details: 06/29/2017

No cool both sections. Minimal heat on condenser. All solder joints check good. Found ball of ice on upper right corner of evap. Unit has low side leak. Needs evap and filter replaced. Big job. Cfc tech. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10314205 (EVAP), schdld next appmnt for 7/6 THU ! [***], saved tckt [SdLink

We serviced a

GI7FVCXWY00 WHIRLPOOL

Model REFRIGERATOR

Near Beachwood, OH 44122

Jeff M

Job Details: 06/29/2017

Fridge raider is not holding proper temperature I found the bottom of the gasket ripped. Also the door was partially being held open by an container of sauce. Also the door ice dispenser chute gaskets is worn out it's allowing the ice in the ice bin to melt together it's a new chute dispenser Door; ordrng 1 W10443238 (door gasket) and 1 WPW10353562 (CHUTE DOOR ASSY)

We serviced a

MFI2067AES WHIRLPOOL

Model REFRIGERATOR

Near South Euclid, OH 44121

Jeff M

Job Details: 06/29/2017

I found the filter was not screwed in all the way. I finish tightening the filter unit tested good;

We serviced a

JJW3830WS00 JENNAIRE

Model RANGE

Near Beachwood, OH 44122

Jeff M

Job Details: 06/29/2017

Customer is having an issue with the convection fan is not turning on I was unable to duplicate the issue the unit is working by design.; Job Cmpltd,

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44128

Jeff M

Job Details: 06/29/2017

Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

WRS325FDAB06 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44112

Jeff M

Job Details: 06/29/2017

The water as it was being dispensed would rattle low water pressure. I remove the filter everything was normal. Customer needs to buy a new filter the original filter is bad. ; Job Cmpltd

We serviced a

MVWX500XL1 MAYTAG

Model WASHER

Near Concord Township, OH 44077

Jeff M

Job Details: 06/29/2017

The unit is displaying a shifting code issue. I looked underneath the tunit. The transmission is saturated in gear oil needs a new transmission new unit is already seven years old customer will just buy a new one; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Wellington, OH 44090

Paul H.

Job Details: 06/29/2017

Ran diagnostics, no errors found, ran manual spin, noticed excessive vibration at the start of manual spin but vibration evened and stopped when basket reached full speed. Started rinse and spin with 6 large towels, still producing vibrations, removed the steel drip tray from under the unit, leveled unit and re-ran rinse and spin, excessive vibration ceased. Problem found to be flexible steel drip tray on soft carpet warping allowing movement to unit. Recommended installing plywood under pan for stability; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44110

Corina B

Job Details: 06/29/2017

CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, OH 44110

Corina B

Job Details: 06/29/2017

CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),

We serviced a

WRB322DMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Chris H.

Job Details: 06/29/2017

Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Parma, OH 44129

Chris H.

Job Details: 06/29/2017

Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8RXEGMWQ03

Near Maple Heights, OH 44137

Tim G.

Job Details: 06/29/2017

Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2055YEW01

Near Broadview Heights, OH 44147

Tim G.

Job Details: 06/29/2017

Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Maple Heights, OH 44137

Tim G.

Job Details: 06/29/2017

Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Maple Heights, OH 44137

Tim G.

Job Details: 06/29/2017

Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MAT12PDDAW

Near Garfield Heights, OH 44125

Tim G.

Job Details: 06/29/2017

Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Bedford Heights, OH 44146

Tim G.

Job Details: 06/29/2017

Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,

We serviced a

WRT318FZDW02 WHIRLPOOL

Model REFRIGERATOR

Near Maple Heights, OH 44137

Chad P.

Job Details: 06/29/2017

Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.

We serviced a

WRF535SMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina B

Job Details: 06/29/2017

, Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,

We serviced a

MDB4949SDH3 WHIRLPOOL

Model DISHWASHER

Near WILOUGHBY HLS, OH 44094

Corina B

Job Details: 06/29/2017

CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd

We serviced a

WDT720PADB1 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Chris H.

Job Details: 06/29/2017

Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU

We serviced a

MGD5801TW0 WHIRLPOOL

Model DRYER

Near Parma, OH 44129

Chris H.

Job Details: 06/29/2017

Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

We serviced a

WTW4815EW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44111

Chris H.

Job Details: 06/29/2017

Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE

Model FEF368CCSG

Near Geneva, OH 44041

Arthur V

Job Details: 06/29/2017

Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Thompson Township, OH 44086

Arthur V

Job Details: 06/29/2017

Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5

We serviced a

ELECTROLUX COOKTOP ELE

Model EI30EF35JSA

Near Austinburg, OH 44010

Arthur V

Job Details: 06/29/2017

Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

GE OTR MICROWAVE

Model CVM2072SM3SS

Near Concord Township, OH 44077

Arthur V

Job Details: 06/29/2017

Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,

We serviced a

WHIRLPOOL GAS RANGE

Model SF303PEPQ1

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/29/2017

Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,

We serviced a

FRIGIDAIRE DRYER

Model GLGR642AS5

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/29/2017

Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,

We serviced a

WFW92HEFC0 WHIRLPOOL

Model WASHER

Near Walton Hills, OH 44146

Chris H.

Job Details: 06/29/2017

Installed new hinges and caps, op test good; Job Cmpltd,

We serviced a

MVWB725BW0 WHIRLPOOL

Model WASHER

Near Parma, OH 44134

Chris H.

Job Details: 06/29/2017

Installed new bearing, rotor and stator, op test good; Job Cmpltd

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Windsor, OH 44099

Robert A.

Job Details: 06/29/2017

Ran unit, vibration in unit, tightened front and rear panel screws, ran unit, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Windsor, OH 44099

Robert A.

Job Details: 06/28/2017

Turned on sound, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Hambden Township, OH 44024

Robert A.

Job Details: 06/28/2017

Installed gearcase, ran diagnostic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Pepper Pike, OH 44124

Tim G.

Job Details: 06/28/2017

Ran diognastics, overloaded and off bal load, ran test 51, all passed, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVWH02

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 06/28/2017

Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 5.3 oz of freion too the system. Unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL COOK TOP

Model W5CE3024XB00

Near Newbury Township, OH 44065

Tim G.

Job Details: 06/28/2017

, Complaint that the lr burner is not staying on when using. Checked the burner and found the burner cycling as it should by design. Explained to the customer how the units cycling works and that its normal to turn on and off and that going from a higher heat to a lower heat the burner will not cycle as often and as fast. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Solon, OH 44139

Tim G.

Job Details: 06/28/2017

Complaint that the fz was developing frost. Checked and found the top of the fz door gasket not sealing. Aligned door and warmed gasket to form, op test good. ; Job Cmpltd,

We serviced a

LAT9806AAE WHIRLPOOL

Model WASHER

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 06/28/2017

Found several issues with unit. Oil is starting to leak from transmission. Unit is shaking badly in spin. Motor is running very hot and bleech disp is leaking onto motor and base causing rusting. Needs trans, motor, bleech disp tube and seal and damper kit. Big big job.

We serviced a

KODE500EWH02 KITCHENAID

Model RANGE

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/28/2017

Found outer glass broken. Needs outer assy replaced and tag. Cust likely will have contractor do the install. If not she will contact the office to schedule a install appt. ; ordrng 1 W10772814 (DOOR ASSY) and 1 W10839793 (TAG),

We serviced a

MDB6100AWW WHIRLPOOL

Model DISHWASHER

Near Parma Heights, OH 44130

Chad P.

Job Details: 06/28/2017

New door in rework is cracked.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Aurora, OH 44202

Tim G.

Job Details: 06/28/2017

Installed regulator and valve, op test good no leaks. Customer to let us know. ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near North Royalton, OH 44133

Chad P.

Job Details: 06/28/2017

Cc that timer will not turn off. It will continuously run. Checked all wiring and power. All checks good. Found contact tx not opening causing power to be fed to timer motor constantly. Needs timer replaced. ; ordrng 1 WPW10185982 (TIMER)

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 06/28/2017

Found ice maker not calling for water. Valve and supply check good. No i.m. Error code. Temps check good. Needs i.m. Replaced

We serviced a

WED9200SQ1 WHIRLPOOL

Model DRYER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/28/2017

Found heating element open. Needs replaced.

We serviced a

MDB7749SBM3 MAYTAG

Model DISHWASHER

Near Westlake, OH 44145

Paul H.

Job Details: 06/28/2017

Cc random LED displays, stated if she reset breaker it would work for a load or two, found corrosion in ribbon cable, console needs replaced. Ordering control panel; ordrng 1 W10811169 (panel-cntl),

We serviced a

KDTE104ESS2 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Paul H.

Job Details: 06/28/2017

Tupperware lid had fallen out of top rack and wedged under element, melted to element causing plastic to fuse with element; ordrng 1 W10703867 (heater)

We serviced a

JER8885RAS1 JENNAIRE

Model WALL OVEN

Near Westlake, OH 44145

Paul H.

Job Details: 06/28/2017

Element is broken in three places, needs replaced, ordering element; ordrng 1 WPW10276482 (elmnt-bake)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Streetsboro, OH 44241

Gail V.

Job Details: 06/28/2017

Complaint that the unit stopped making ice. Checked and found the ice maker continuously cycling and not filling due to open fill switch. Quoted customer for ice maker replacement and replaced same with new kit, op test good. ; used 1 W10882923 (ICE MAKER ASSY. 92.80) from stock, , Job Cmpltd,

We serviced a

MDB7749AWW2 WHIRLPOOL

Model DISHWASHER

Near Willoughby, OH 44094

Corina B

Job Details: 06/28/2017

Replaced the ui. Ran calibration test. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Randolph Township, OH 44260

Tim G.

Job Details: 06/28/2017

Complainthat the unit makes a loud vibration sound when running coming from the back. Pulled unit from wall and found part of the condenser up against the water valve for the optional ice maker. Line had a rubber insulator around it but backwards. Corrected and checked unit all over and was actually not able to duplicate the sound. Unit at normal running op. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Kent, OH 44240

Tim G.

Job Details: 06/28/2017

nstalled new harness and motor. Cleared errors, ran recal cycle, and tested agitation and spin, op test good. Also advosed the customer they should change the hot and cold hoses that supply water to unit due to age. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/28/2017

Complaint that the unit is not cooling. Checked and found the compressor red hot and not running. Tapped low side and found no pressure. Found dye in the drain pan but not lines run through or around pan. Added 1oz of 134a and found right away a large leak in the evap that wasnt there when first repair was done. Spoke to EB who stated he wants the compressor and evap. Ordering evap and compressor. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), schdld next appmnt for 7/6 THU ! [***], saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Ravenna, OH 44266

Tim G.

Job Details: 06/28/2017

Complaint that the unit doesnt complete a cycle. Checked and found a F8E1 long no fill error. Checked and found no cold water pressure due to blocked screen. Screen can not be cleaned and unit needs valve. Tech also advised the customer that the cold hose should be replaced (looks like a putty was put on to prevent or stop leak. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 7/5 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB02

Near Deerfield Township, OH 44411

Tim G.

Job Details: 06/28/2017

Checked and found the incorrect part ordered. Looked up and ordering correct part. No return visit needed customer can install on own and if they run into problems they will call. Tech has the incorrect part. ; ordrng 1 W10861519 (holder), saved tckt [SdLink\292973a.png], saved tckt

We serviced a

WTW4816FW1 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 06/28/2017

Unit had been stuck in spin due to off balance load, cleared, ran test, unit performed fine, discussed loading with customer; Job Cmpltd

We serviced a

MDB8750AWS WHIRLPOOL

Model DISHWASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/28/2017

Removed some debris from sump, ran field service test, as for motor operation, sounds good and pressure is fine, unit is functioning correctly, checked temp of water, was 106F when checked during test, this style unit does use heater to step up temp during a cycle, so temp should not be an issue, only recommendation I can make is to clean periodically with a cleanser (Afresh or Dishwasher Magic), also concerned with soap not dissolving all the way, as for dispenser everything checks fine, recommend running hot water at sink before running dishwasher.; Job Cmpltd

We serviced a

MHW5100DW0 maytag

Model washer

Near Bay Village, OH 44140

Paul H.

Job Details: 06/28/2017

, Ran diagnostics, test completed ok, could not duplicate problem; Cllctd $97.15 CC Ref # 753864128, Job Cmpltd,

We serviced a

WGD8500DC1 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Paul H.

Job Details: 06/28/2017

Replaced shattered console and panel, tested, op test ok; Job Cmpltd

We serviced a

WTW8000BW0 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 06/28/2017

Unit is inside catch tub with raised ribs, cc of ratcheting noise, being caused by rotors rubbing on the raised ribsof pan, raised unit over 1 inch, ran test cycle, no noise, op test ok; Job Cmpltd

We serviced a

KDFE104DBL0 KITCHENAID

Model DISHWASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/28/2017

Installed tracks. Op test ok. ; Job Cmpltd,

We serviced a

KUDS35FXSSA KITCHENAID

Model DISHWASHER

Near Brook Park, OH 44142

Paul H.

Job Details: 06/28/2017

Installed harness and control. Op test ok. ; Job Cmpltd,

We serviced a

253.60502413 KENMORE

Model REFRIGERATOR

Near Cleveland, OH 44110

Jeff M

Job Details: 06/28/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

FFHS2611LWKA FRIGIDAIRE

Model REFRIGERATOR

Near Euclid, OH 44119

Jeff M

Job Details: 06/28/2017

The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Parma, OH 44134

Chris H.

Job Details: 06/28/2017

Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd

We serviced a

WRS571CIDW00 WHIRLPOOL

Model REFRIGERATOR

Near Chagrin Falls, OH 44022

Corina B

Job Details: 06/28/2017

Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near University Heights, OH 44118

Corina B

Job Details: 06/28/2017

ust was not home,

We serviced a

MEDX6STBW1 MAYTAG

Model DRYER

Near Willowick, OH 44095

Corina B

Job Details: 06/28/2017

Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet

We serviced a

MZC31T15DW00 MAYTAG

Model FREEZER

Near Euclid, OH 44132

Corina B

Job Details: 06/28/2017

CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

We serviced a

WDF560SAFM1 WHIRLPOOL

Model DISHWASHER

Near South Euclid, OH 44118

Corina B

Job Details: 06/28/2017

CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Eastlake, OH 44095

Corina B

Job Details: 06/28/2017

CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina B

Job Details: 06/28/2017

CC not making ice. Fz 2.4* found the fill tube was blocked with ice. Used steamer to steam out the fill tube. Found the fz gasket was not touching the frame of the unit steamed the gasket out. Jumper the i/m, water went into the im. Optest ok. ; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Brooklyn, OH 44144

Chris H.

Job Details: 06/28/2017

Customer complaint that unit takes a long time to dry, started unit on high heat normal dry, walked out side, found birds nest at end of exterior vent restricting airflow, customer needs to have venting cleaned out, no further issues discovered; Job Cmpltd

We serviced a

RTW4516FW0 ROPER

Model WASHER

Near Cleveland, OH 44109

Chris H.

Job Details: 06/28/2017

Customer complaint that unit is not advancing from wash to rinse, started unit on normal fill unit filled then advanced to wash cycle, then advanced to rinse, no codes stored, unable to duplicate issue, plumbing on utility sink is dumping water next to drain which is causing all the water to rush past bottom of unit, unable to duplicate any issues unit is operating as designed ; Job Cmpltd

We serviced a

MVWC415EW1 MAYTAG

Model WASHER

Near Cleveland, OH 44113

Chris H.

Job Details: 06/28/2017

Installed new lid lock, op test good; Job Cmpltd,

We serviced a

WEE730H0DS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44113

Chris H.

Job Details: 06/28/2017

Installed new cooling fan, op test good; Job Cmpltd

We serviced a

MTB2156GEB WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Chris H.

Job Details: 06/28/2017

Customer complaint that units ff section is not cooling properly, frz temp at 5 degrees ff temp between 38-40 temps are within range, unit has good frost pattern found gasket torn on upper left hand corner, set flashlight inside can see light, ff door gasket needs replaced,spoke with gs ordering part ; ordrng 1 WP61004017 (seal- f.f.), schdld next appmnt for 7/5 WED

We serviced a

WFC150M0EB0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44115

Jessica Shreve

Job Details: 06/28/2017

Installed new vent, op test good; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Wellington, OH 44090

Paul H.

Job Details: 06/28/2017

Replaced latch and srike assemblies, ran auto test and manual lid lock tests, op test ok.; Job Cmpltd,

We serviced a

MMV4205DS1 maytag

Model microwave

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/28/2017

Time was set for 24 hour, switched to twelve hour, op test ok; Job Cmpltd

We serviced a

MDG9206BWW MAYTAG

Model DRYER

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 06/28/2017

Customer is having an issue with the machine squeaking I ran the machine for about 25 minutes I could not get it to squeak I took the machine apart inspected the tensioner pulley and rollers they looked OK I added some grease to all the moving parts unit tested good

We serviced a

ZDIS150WSSE GE

Model ICE MAKER

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 06/28/2017

Installed new part unit op tested good

We serviced a

WRS586FIEH00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 06/28/2017

Cc that unit seems to be making noise on the inside of the freezer. No noise at this time. Cycled unit on and off several times. Tech unable to duplicate noise issue. ; Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEW

Near Trumbull Township, OH 44084

Arthur V

Job Details: 06/28/2017

Found unit needs ice door kit ( door broken ). Also drain clogged and needs cleared--; ordrng 1 12001991 (door kit ice) and 1 61004388 (spring- ft), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3

We serviced a

WTW4800XQ4 WHIRLPOOL

Model WASHER

Near South Euclid, OH 44121

Chris H.

Job Details: 06/28/2017

nstalled new suspension rods, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

FFBD2406NW0A FRIGIDAIRE

Model DISHWASHER

Near Garfield Heights, OH 44125

Chris H.

Job Details: 06/27/2017

Installed new trap and switch assembly, switches are still failing on right side, switch assembly, control is not communicating with switches,unit needs a new control, spoke with gs ordering part ; ordrng 1 5304501595 (CONTROL ), schdld next appmnt for 7/3 MON

We serviced a

WMH73521CS6 WHIRLPOOL

Model MICROWAVE

Near Independence, OH 44131

Chris H.

Job Details: 06/27/2017

Installed door, op test no good door is still sticking out 1/4 inch at the top right, hinges and or cavity is causing this contacted wpl techline ref # 7719409941 stated damage beyond 30 days is refered back to the dealer, unit cannot be repaired ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Roaming Shores, OH 44084

Arthur V

Job Details: 06/27/2017

Getting a ratcheting noise in spin. Adjatate sounds normal-- needs clutch. Reschedule at cust request ; ordrng 1 W10754448 (clutch), schdld next appmnt for 7/5 WED !,

We serviced a

GBD307PDB7 WHIRLPOOL

Model RANGE

Near Concord Township, OH 44077

Dan H

Job Details: 06/27/2017

Customer complaint that unit was flashing f6e something error code and then unit went dead, found display blank, control recieving 120vac, unit needs new control, part is no longer available

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWW1

Near Conneaut, OH 44030

Arthur V

Job Details: 06/27/2017

Replaced touch panel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model ZISW48DYA

Near Munson Township, OH 44024

Robert A.

Job Details: 06/27/2017

Found evap drain tube clogged, cleared, set to defrost, watched unit defrost, drain open, heaters working, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Novelty, OH 44072

Robert A.

Job Details: 06/27/2017

Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,

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