Service History 1295 | Freds Appliance

We serviced a

KBFS20EVWH8 KITCHENAID

Model REFRIGERATOR

Near Gates Mills, OH 44040

Dan H

Job Details: 06/20/2017

Customer complaint that unit is not making ice, cycled ice maker, ice maker started, ice maker recieving 120vac, ice maker did not fill just kept cycling, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

CFE28TSHBSS GE

Model REFRIGERATOR

Near Mentor, OH 44060

Dan H

Job Details: 06/20/2017

Customer complaint that unit dispenses water slowly, customer has replaced filter multiple times, found good water flow from supply line, very slow water flow through valve, found black substance coming out of fill valve, flush fill valve out, good water flow through dispenser now, op test good ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REGRIGERATOR

Near LaGrange Township, OH 44050

Paul H.

Job Details: 06/19/2017

Gasket appears to be not sealing in the top right side of FC, causing air migration to occur, ordering freezer gasket; ordrng 1 W10571967 (gasket-fip), schdld next appmnt for 6/23 FRI !, saved tckt [SdLink

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Wellington, OH 44090

Paul H.

Job Details: 06/19/2017

Changed control board, ran diagnostic, no faults, ran calibration, ran test, op test ok; Job Cmpltd,

We serviced a

WRS325FNAE00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 06/19/2017

Replaced LED module in fresh food compartment; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

KDTE104ESS1 KITCHENAID

Model DISHWASHER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/19/2017

Secured clip for heating element issue, evened installation to address customer concern, as for odor issue, unable to reproduce, recommended a cleaning agent to flush unit.; Job Cmpltd

We serviced a

WTW8200YW0 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44149

Paul H.

Job Details: 06/19/2017

Ran diagnostics, ran through auto test fine, however noticed corrosion in bleach dispenser. Also, cc is issue I have encountered before, when running a heavy cycle, unit is leaking in front, issue is being caused by a faulty flowmeter in valve log, causing unit to send full water supply pressure to detergent dispenser, needs valve log and bleach dispenser.

We serviced a

KSRJ25FXMS03 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44136

Paul H.

Job Details: 06/19/2017

Replaced IM, no power to module, entered test 25, still no power, replaced optics from t/s, powered, cycled and filled, op test ok.; used 1 4389102 ([Alt for W10757851) from stock, Job Cmpltd

We serviced a

GUD27GSSJ0WW GE

Model WASHER

Near Grafton, OH 44044

Paul H.

Job Details: 06/19/2017

Replaced igniter, ran test cycle, unit is heating, op test ok.; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/19/2017

Upper balance ring not threading to basket properly, unable to determine if issue lies with basket or ring, ring is distributed as part of basket assembly, ordering basket assembly, has to be x-parted; ordrng 1 W10554251 (basket)

We serviced a

AFD2535FES WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/19/2017

Installed glides. Op test ok.

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/19/2017

Aligned door. Ran normal wash. Op test ok. ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Berea, OH 44017

Chad P.

Job Details: 06/19/2017

Found knob for control deformed. Ran unit on normal wash. Found hot and cold reversed. Corrcted. Cleared fault for hot and cold. Ran calibration and ran normal wash again. Op test ok. Needs know replaced. Cust will install. Ne need to return. ; ordrng 1 W10756270 (knob)

We serviced a

WFE540H0ES0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/19/2017

Installed new drawer slides, drawer lines up evenly; Job Cmpltd

We serviced a

MBF2258DEM00 MAYTAG

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 06/19/2017

FC evaporator frozen over, blocking air flow to fresh food, placed in manual defrost, no heat, checked bi-metal and heater element, checked good, needs jazz board replaced, replaced from t/s, defrosted unit, checked air flow, good, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD)

We serviced a

W8RXEGMWQ03 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 06/19/2017

Replaced defrost timer, cleared frost from FC, verified airflow in fresh food compartment, airflow good; Job Cmpltd

We serviced a

MDB8959SFZ4 WHIRLPOOL

Model DISHWASHER

Near Westlake, OH 44145

Paul H.

Job Details: 06/19/2017

When we arrived, customer had two bowls under the corners of the door, both had water in them, dumped bowls and dried, placed back under corners and started a normal cycle, observed, ran for 35 minutes with no leaks, spoke with FB, had me check rinse aid dispenser for detergent, none, spoke with AB, tested customers water, 425ppm, very hard, recommended detergent designed for use with hard water or getting a water softener.; Job Cmpltd

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Paul H.

Job Details: 06/19/2017

Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f0e2 oversuds, f2e1 stuck key, cleared errors, ran test 51, all funtions passed, cc not spinning out, discussed loading and detergent, op test ok; Job Cmpltd,

We serviced a

AFD2535DEB REFRIGERATOR

Model AMANA

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/19/2017

IM cycled, no issues were found, op test ok; Cllctd $96.02 Check # 8013, Job Cmpltd

We serviced a

MEDC300BW0 MAYTAG

Model DRYER

Near Elyria, OH 44035

Paul H.

Job Details: 06/19/2017

Verified no start, checked thermal fuse, open, replaced from t/s, tested, ran fine, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Wellington, OH 44090

Paul H.

Job Details: 06/19/2017

Observed soft closing, latch assembly not latching properly, ordering latch assembly; ordrng 1 WPW10653840 (latch-door)

We serviced a

WTW5840BW0 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Paul H.

Job Details: 06/19/2017

Unit had 71 basket speed sensor fault, and f7e7 shifter fault, replaced shifter from t/s, ran test cycle, unit has bearing noise, needs gearcase replaced, ordering.; ordrng 1 W10806333 (gearcase), used 1 WPW10006355 (ACTUATOR)

We serviced a

WGD8500DC1 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Paul H.

Job Details: 06/19/2017

Ran cycle, temps higher than normal for gas dryer, also found burnt fabric on duct (not just discoloration from synthetics, actual fabric), outlet thermistor out of range, ordering thermistor and a duct, duct is not available at any distributors, will have to X-parted, scheduled one week out.; ordrng 1 W11129538 (DUCT-AIR) and 1 WP8577274 (thermistor),

We serviced a

KRSC503ESS00 KITCHENAID

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Alice M.

Job Details: 06/19/2017

Freezer door shuts tighter than fresh food side, called techline, spoke with chris, said suction on FC is normal, advised to permagum behind gasket on handle side, and top and bottom if neccessary, SR# 7719317068; ordrng 1 212643 (sealer-gum),

We serviced a

MVWC565FW MAYTAG

Model WASHER

Near Geneva, OH 44041

Jeff M

Job Details: 06/19/2017

Customers had the unit overflow multiple times I did not find any codes saved into the computer sensor hose checked good. The unit needs a new main control; ordrng 1 W11116594 (CONTROL)

We serviced a

911.93478891 KENMORE

Model RANGE

Near Madison Township, OH 44057

Jeff M

Job Details: 06/19/2017

Oven will not turn on it is receiving power customer explained to me her husband remove the heating element with the power on. Caused a arc of power when the element bumped against the cabinets as he was removing it fried the electronic control. If Pliance is 15+ years old and given the age and the extent of the damage that was done to the machine the customer will buy a new appliance I did also explain to the customer how incredibly dangerous it was to remove the heating element that is broken and has live 240vac.; ordrng 1 WB44K5012 (bake element-240v) and 1 WB50T10056

We serviced a

GTWN4250DWS GE

Model WASHER

Near Painesville, OH 44077

Jeff M

Job Details: 06/19/2017

The motor control was flashing 10 times indicating a communication issue to the main control. I unplug the washer and plugged it back in the main control stopped working but the motor control start flashing one seconds on one second off normal operation standby mode. control itself is receiving 120 V AC it does need a new main control; ordrng 1 WH12X10614 (control asm)

We serviced a

KEDS100VAL2 WHIRLPOOL

Model RANGE

Near University Heights, OH 44118

Jeff M

Job Details: 06/19/2017

Installed new part unit op tested good. The switch is sending power too the ele. 240vac but the ele is open. Cust can install; used 1 WP660533 (8" HEATING ELE) from stock,

We serviced a

FFBD2406NB FRIGIDAIRE

Model DISHWASHER

Near Painesville, OH 44077

Jeff M

Job Details: 06/19/2017

I had to pull the dishwasher out a little bit it was rubbing against the cabinets not allowing the door to shut properly. I raise the front of the dishwasher up so the motor was sitting on the floor so it's not vibrating. Also needs a new door gasket it is severely deformed allowing it to leak on the left side; ordrng 1 154827601 (gasket)

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44124

Jeff M

Job Details: 06/19/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Eastlake, OH 44095

Jeff M

Job Details: 06/19/2017

Customer was using the washer incorrectly. I instructed the customer on proper machine use. Unit op tested good ; Job Cmpltd,

We serviced a

KDFE104DWH4 KITCHENAID

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 06/19/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WDF520PADW3 WHIRLPOOL

Model DISHWASHER

Near Saybrook Township, OH 44004

Jeff M

Job Details: 06/19/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MGDB755DW3 MAYTAG

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/19/2017

Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Mantua, OH 44255

Robert A.

Job Details: 06/19/2017

Found a hole in pressure hose, air trap broken, need bothDo not use until repaired; ordrng 1 WPW10260500 (AIR TRAP ASM) and 1 WPW10525781 (PRESSURE HOSE), schdld next appmnt for 6/23 FRI !,

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM3

Near Mantua, OH 44255

Robert A.

Job Details: 06/19/2017

Leveled unit, was low on rightside, door hitting tub when closing, ran diagnostic cycle, no leak, found right rail not going all the way back, needs railes; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R), schdld next appmnt for 6/23 FRI !,

Near Mantua, OH 44255

Robert A.

Job Details: 06/19/2017

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/19/2017

Wrong part ordered for shield Cust has a grey shield w/ no openings was sent a black one with openings. See pics. Ordered grey per lookup Dave techline 7719329968. Condesation is forming on top of freezer seal. Only area where heat can come from is top of mullion applied adhesive caulk per techline. Need to reorder shield ; ordrng 1 W10712262 (shield), schdld next appmnt for 6/23 FRI 8-12, s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Streetsboro, OH 44241

Gail V.

Job Details: 06/19/2017

Customers complaint is that the unit is frosting up on the rt side of the freezer. Checked service matters and found a service pointer W10842568 in regards to this issue. Followed the servoce pointer and found the door alighned and the fz door basket proerly installed. Tech did fint the upper rt corner of the gasket not sealing. Per the service pointer if the gasket is not uniform and has failed to have good compression anywhere the gasket needs replaced. There is also a servoce kit to help reduce the chance of frost. Ordering gasket and service kit. Customer request a morning time frame and was advised that we will try our best but we can not promise. ; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter), schdld next appmnt for 6/23 FRI 8-11

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Geneva, OH 44041

Arthur V

Job Details: 06/19/2017

Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH02

Near Chardon, OH 44024

Robert A.

Job Details: 06/19/2017

Found water line cracked at valve, replaced section, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJ80-55 (5/16" X 5/16 FITTING4.06) from stock, Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model PFSS6PKWASS

Near Auburn Township, OH 44023

Tim G.

Job Details: 06/19/2017

Installed new dispenser asm and tested all functions, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

AMANA RANGE

Model AGR6603SFB0

Near Garrettsville, OH 44231

Tim G.

Job Details: 06/19/2017

Complaint that the unit has a strong odor of gas when using the bake cycle. Checked and found unit a DSI. Added ground wire to the units bake burner and attached to the chassie of the unit. Tested the unit i a bake cycle and found a good spark ignition. Customer was still concerned about the odor the unit was producing while baking. Tech advised the customer that the odor is not that its not gas that its a heat odor which is common for new unit to have. ; Job Cmpltd,

We serviced a

GTDP280EDOWW GE

Model DRYER

Near Madison Township, OH 44057

Corina B

Job Details: 06/19/2017

CC that the timer is not turning. Found the timer has seized up and the knob is cracked. Will need a new timer and knob. Cust can install part. Pd for sc and parts. ; ordrng 1 WE01X20374 (control knob 3342) and 1 WE04X20089 (timer 6419), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\293085a.png], saved tck

We serviced a

WZC3122DW00 WHIRLPOOL

Model FREEZER

Near Willoughby Hills, OH 44094

Corina B

Job Details: 06/19/2017

CC that the unit doesnt get colder then 40*. Unit was unplugged when i got here, plugged it in. Checked amp .49 amps when compresser is running. Called tl Dave file # 7719321469. Dave said he will be calling back if he needs pressure readings. ; saved tck

We serviced a

KBFS25ECMS00 KITCHENAID

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Corina B

Job Details: 06/19/2017

Replaced the water valve. Found the coils for the water line were frozen. Used steamer to steam the coils out. Water dispenser is working. Advised cust to not overload the unit with food. Optest ok

We serviced a

UXT4130ADB2 WHIRLPOOL

Model HOOD

Near Mentor, OH 44060

Corina B

Job Details: 06/19/2017

CC that the fan is not working. Checked the voltage frombr to white 120v and wh to red 120v. Will need a new fan motor. Office to order parts. Rs per cust req.; ordrng 1 W10910693 (FAN MOTOR), schdld next appmnt for 6/22 THU 12-3

We serviced a

MVWX655DW0 WHIRLPOOL

Model WASHER

Near Mentor, OH 44060

Corina B

Job Details: 06/19/2017

CC its just draining. Ran diag F3E1 – PRESSURE SYSTEM FAULT, checked the hose no blockage no holes. Tried the run a cycle and the drain pump turn on and no lights turn on to the ui. Will need a new main control. Cust decided to wait on ordering the part after i ran the card. Office do not order the part. ;, Job Cmpltd

We serviced a

PSS26LSRESS GE

Model REFRIGERATOR

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 06/19/2017

CC that there is a loud noise coming from the back. Found the evap fan had ice cube caught in the fan blade, from where the ice bin was overflowing. Showed cust how to turn the ice maker off. Cust wants to talk to husband before ordering parts. Pd sc.; Job Cmpltd

We serviced a

WED4616FW0 WHIRLPOOL

Model DRYER

Near Painesville, OH 44077

Corina B

Job Details: 06/19/2017

Cust showed pop, sent pic. CC that the unit is taking to long to dry clothes. Checked the voltage at term block, correct. Removed back cover ran unit to see if heater is cycling properly, the heater is cycling. Advised cust 6-8 bath towels should take 60 mins to dry. Cust has foil vent, advised to change the foil vent to a semi-rigid or rigid vent. Optest ok.; Job Cmpltd

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/19/2017

Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 61 degrees, freezer section temperature at 9 degrees, found fresh food section evaporator frosted around edges again, ran test 4, fresh food section evaporator fan is still not running, called whirlpool techline spoke to john, suggested replacing main control board file# 7719318101; ordrng 1 W10843055 (CNTRL), schdld next appmnt for 6/22 THU

We serviced a

WGD9400SW1 WHIRLPOOL

Model DRYER

Near Highland Heights, OH 44143

Dan H

Job Details: 06/19/2017

Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, found gas will light and shut off within a minutes, units amp draw is correct, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock, Job Cmpltd

We serviced a

WRV986FDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Highland Heights, OH 44143

Dan H

Job Details: 06/19/2017

Installed new water line, op test good ; Job Cmpltd,

We serviced a

WTW8000BW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Dan H

Job Details: 06/19/2017

Installed new hinges and lid lock, op test good ; Job Cmpltd,

We serviced a

MVWC360AW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44106

Dan H

Job Details: 06/19/2017

, Customer complaint unit is making a squealing noise, found cam popped off of gearcase, unable to reinstalled(keeps popping back out of mount), unit needs new cam kit, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

We serviced a

MEDC300BW0 MAYTAG

Model DRYER

Near Cleveland, OH 44104

Dan H

Job Details: 06/19/2017

Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out thermal fuse, unit heated, unit is recieving correct power, good air flow outside, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

We serviced a

ZISB48DYB GE

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 06/19/2017

Installed new defrost timer, op test good ; Job Cmplt

Near Beachwood, OH 44122

Dan H

Job Details: 06/19/2017

GE REFRIGERATOR Customer complaint that unit is leaking water, found water spraying out of compression fitting on supply line, advised customer that they need a plumber to replace compression fitting, customer has plastic water line connected to refrigerator, advised cus

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Dan H

Job Details: 06/19/2017

Customer complaint of frost buold up in freezer section, found door gasket not sealing at top, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd

We serviced a

FUF14DTARWH ge

Model freezer

Near Mentor, OH 44060

Dan H

Job Details: 06/19/2017

Customer complaint that unit is not cooling properly and is leaking from ice build up on floor, found evaporator drain tube clogged causing ice build up under evaporator and on freezer section floor(see pic), good frost pattern on evaporator, ice build up is blocking air flow, cleared ice and evaporator drain tube, op test good ; Job Cmpltd

We serviced a

MRT711BZDM00 MAYTAG

Model REFRIGERATOR

Near Parma, OH 44134

Chad P.

Job Details: 06/16/2017

Found unit not defrosting. Thermistot and bimetal check good. Power has been corrected. Forced defrost through control. Unit is able to defrost. Needs control replaced. Please place cust on cancelation list. ; ordrng 1 W10802061 (CONTROL)

We serviced a

MFT2976AEM02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Chad P.

Job Details: 06/16/2017

inne door liner cracked causing seal to come out. Unable to secure seal back into door. Needs door replaced. Advised it will take time for door to come in. If door arrives and you have not been contacted please call the office for install appt. ; ordrng 1 LW10341279

We serviced a

MFD2561HEB WHIRLPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/16/2017

Found the ball bearings in the freezer door tracks are falling out and seizing up causing a poor seal on the door and creating frost. Needs both tracks replaced. ; ordrng 2 12002683 (slide)s

We serviced a

KDFE104DBL0 KITCHENAID

Model DISHWASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/16/2017

Found tracks for upper rack binding. Needs tracks replaced. ; ordrng 1 W11048936 (TRACK) and 1 W11110542 (TRACK)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/16/2017

Found control has power but is not responding to any commands or diagnostics mode. Needs control replaced. Cust very unhappy and its likely that the unit will be replaced. Purchased from home depot. ; ordrng 1 W10916229 (CONTROL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/16/2017

nstalled valve and cycled icemaker. Unit filled after the harvest completed. Advised the customer to give the unit 12-24 hrs to make ice. ; Job Cmpltd

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Brooklyn Heights, OH 44131

Chad P.

Job Details: 06/16/2017

Ran unit on the largest cycle possible. No leaking. No signs of unit leaking. Advised wash tub is backing up. Likely this is whats leaking. Advised to snake out wash tube. Op test ok. ; Job Cmpltd

We serviced a

WFG505M0BS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44109

Chad P.

Job Details: 06/16/2017

Installed manifold. Op test ok. ; Job Cmpltd,

We serviced a

WRF736SDAW11 WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 06/16/2017

Arrived to find unit in total no cool again. Tapped system. Unit is 20 in vac. Added charge. No change. Unit restricted. Tech able to get gas through filter drier. Removed and tested cap. Unable to passs gas throuh cap tube. Techline: kurt. Advised that cap tube is restricted. Non repairable. Out of warranty

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44135

Chad P.

Job Details: 06/16/2017

Installed washer. Op test ok. ; Job Cmpltd,

We serviced a

MGDB755DW3 MAYTAG

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/16/2017

Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE WALL OVEN

Model PLEB30T8CCB

Near Auburn Township, OH 44023

Tim G.

Job Details: 06/16/2017

Complaint that the top oven is not heating bake nor broil. Checked and found thermal devices ok and no power to either element. Found unit needs relay board. Quoted customer for board and they would like to think about it. ; Cllctd $96.02 CC Ref # 742553603, Job Cmptd

We serviced a

KENMORE WASHER

Model 110.29882890

Near Huntsburg, OH 44046

Robert A.

Job Details: 06/16/2017

Found coupler broken, trans spins free, replaced coupler, op test ok; used 1 285753A (COUPLING18.28) from stock, , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBL01

Near Munson Township, OH 44024

Robert A.

Job Details: 06/16/2017

Temps good, i/m empty, no water through disp, can hear valve humm, found water line behind unit kinked, when unit is pulled out has good water flow, suggest having a plumber reroute line, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near Geneva Township, OH 44041

Arthur V

Job Details: 06/16/2017

Noise was from coins between drum and front panel. Found clips broken causing issue Cust needs afternoon. ; ordrng 2 W10854425 (clip)s, schdld next appmnt for 6/22 THU 1-5,

Near Concord Township, OH 44077

Robert A.

Job Details: 06/16/2017

WHIRLPOOL REFRIGERATOR WRF736SDAM1, Door closer on right side fresh food door loose and creaking when opening. Nothing to do with alarm-- tightened closer screws Op test good. Door opening and closing with no noise ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Andover, OH 44003

Arthur V

Job Details: 06/16/2017

Replaced main control. Unit started and started to cool. Op test good Took core for return ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBM01

Near Newbury Township, OH 44065

Robert A.

Job Details: 06/16/2017

Found cond line leaking, removed section and replaced, pulled 28"vac w/pump, watched, charged 5oz r134a, unit cooling, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW1

Near Cleveland, OH 44139

Robert A.

Job Details: 06/16/2017

Installed bearing kit, rps kit, lid, hinges, and top, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Moreland Hills, OH 44022

Tim G.

Job Details: 06/16/2017

Customers complaint that the clothing is coming out very tangled. Checked and found stored errors F7E0 lost power during the spin cycle. F0E5 off balance load, F2E1 UI button stuck. Checked and found that the customer has a anti flood alarm in series with the unit attached to the drain hose (see pic) designed that if the water level in the tub should reach the drain hose it cuts power to the unit. Tested the anti flood and found the unit does turn off if activated. Advised the customer that this may be an issue if the sink should backup. Customer also is plugged into a non grounder two prong outlet and was advised that the unit needs to be grounded. Tested the unit on normal wash and showed customer the level of the water to find it to fill a 1/4 way full. Tested deep water fill and found the unit to fill 3/4 way full. Found the unit functioning properly. ; Job Cmpltd,

We serviced a

JENN-AIR REFRIGERATOR

Model JSD2789DES

Near Solon, OH 44139

Gail V.

Job Details: 06/16/2017

Complaint that the unit is leaking on the fz side. Checked and found the evap drain frozen over due to blocked drain. Quoted customer for ice removal and drain clean. Cleared ice and snaked drain, op test good. ; , Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model ARB2557CSR

Near Solon, OH 44139

Tim G.

Job Details: 06/16/2017

Complaint that the unit is not cooling. Checked temps and found 42ff and 28fz. Pulled unit out and found the unit to start making a abnormal sound in the compressor compartment. Pulled panel and found the fan blade hitting the housing. Repositioned and found sound to stop. Checked all connection on the compressor and drier and found no oil like substance or signs of dye. Compressor pulling between .96-1.00amps. Pulled evap cover and found a half frost pattern and a oily substance around the suction tube of the evap. Tapped sys and found to be in a 12"vac. Added half charge (2.5oz) and found unit to come out of a vac and the frost pattern to improve. Unit found to have leak in the evap. Ordering evap. ; ordrng 1 12002041 (kit,evap), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/22 THU ! [***],

We serviced a

JENN-AIR WALL OVEN ELE

Model JJW2830WP00

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 06/16/2017

Customers complaint is that the unit displays a F8E0 low cooling fan speed when using the upper oven. Checked error history and found same error. Tested a bake on the upper oven after clearing the error and found the fan to not run. Tested the unit in service mode and found the fan to run on high speed when activated and then tested on low speed and found to run. Tested upper bake and found fan to now run. Checked and found the blade very discolored and full of dust due to grease. Found on service matters SP W10702370 stating that any F8 error the UI with different softwear may need replaced. Tech doesnt believe that the UI is needed at this time but the upper fan should be replaced. Quoted customer for repair and ordering cooling fan.; ordrng 1 WPW10273667 (blower. 105.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $229.31 CC Ref # 742109722, schdld next appmnt for 6/22 THU 9-12,

We serviced a

MEDX6STBW00 MAYTAG

Model DRYER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/16/2017

Found fuse open in junction box. No power to unit. Advise to replace the fuse. If issues return please contact aarons for service. ; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near North Royalton, OH 44133

Chad P.

Job Details: 06/16/2017

, Installed timer. Op test ok. ; Job Cmpltd

We serviced a

FRT18L4JBD FRIGIDAIRE

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 06/16/2017

Installed condenser fan motor. Op test ok. ; Job Cmpltd,

We serviced a

WRF736SDAW11 WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 06/16/2017

Installed comp and drier. Op test ok. ; Job Cmpltd

We serviced a

KDFE104DWH2 KITCHENAID

Model DISHWASHER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/16/2017

Found control came dislodged and disconnected from interface. Mounted control with screw and reset power. Ran normal wash. Op test ok. ; Job Cmpltd,

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44105

Chad P.

Job Details: 06/16/2017

Found unit in 20 in vac. No frost on evap. Added charge. No leak on high side. Low side leak. Needs evap and filter drier replaced. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER),

We serviced a

GC5THGXKB00 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 06/16/2017

Heater in IM not functioning properly causing motor to stick during ice removal, unit needs new IM, replaced ice maker from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock,

We serviced a

WHIRLPOOL BUILT IN OVEN

Model WOS51ES4EB00

Near Willoughby Hills, OH 44094

Robert A.

Job Details: 06/16/2017

Complaint, keep warm key, had unit set at 170 to keep food warm, said it did not get warm, ran diognastics, good, set bake at 170, after 25 min, checked svc matters, no known issues, checked temp, 168deg, waited 15 min, temp 175deg watched 10 min, temp 170deg, unit working as designed, tested keep warm key, sets at 170deg, working correct, talked w/cust asked if last oven was a convection oven, cust said yes, unit working correct, op test okCust wants unit replaced Allow unit to preheat for 25 to 30 min for oven to be evenly heated regardless of temp set Talked w/bb Called wptl rickSr# 7719317114; Job Cmpltd,

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Aurora, OH 44202

Gail V.

Job Details: 06/16/2017

Complaint that the right ff door gasket split and the magnet come out (see pic). Checked and found the gasket torn and the magnet out. Unit needs gasket. Factory gasket found in good shape and not sticky at all. ; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 6/22 THU !,

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BSP00

Near Chester Township, OH 44026

Robert A.

Job Details: 06/16/2017

Found display blank, t fuse open, jumped out, ran diagnostics, good, tested unit, fan running, talked w/cust, cust was using broiler with door open, per manual door needs to be closed to keep heat away from controls, needs t fuse; ordrng 1 WPW10545255 (FUSE22.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/21 WED !,

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV9196CS1

Near Aurora, OH 44202

Tim G.

Job Details: 06/16/2017

Complaint that the exhaust fan turns on on its own. Customer stated that the fan went turned on at 2am and was not able to turn it off. Tech has had experience with this type of issue and has found it to be the thermistor that controls the fan when cooking under the unit and there is too much heat. Unit will need sensor. ; ordrng 1 W10536989 (thermistor), schdld next appmnt for 6/22 THU !, saved tckt [SdLink

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADB2

Near Rock Creek, OH 44084

Tim G.

Job Details: 06/16/2017

Replaced water valve and inner door insulation. Op test good. No leaks ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW01

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/16/2017

nstalled new control kit, op test good. Read over service pointer labeled in the notes and found this unit is not having that described issue. ; Job Cmpltd

We serviced a

NTW4705EW0 AMANA

Model WASHER

Near Cleveland, OH 44121

Corina B

Job Details: 06/16/2017

Cust had aaron fax over the reciept. Re schedule appt. for next week. Pre id a main control. Office to order part when receipt comes through; ordrng 1 W10915584 (CONTROL), schdld next appmnt for 6/21 WED

We serviced a

WRT541SZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 06/16/2017

Replaced the fan blade, seal around the evap fan and silicon the frame freezer. Found the fz gasket was not touching the frame of the unit. Steamed the gasket out. Optest ok.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Saybrook Township, OH 44004

Arthur V

Job Details: 06/16/2017

Cust complaint that unit would nit complete cycle. Ran diagnostics no errors--- ran a auto cycle. Passed. Cycled with small load --- unit filled,advanced to wash,advanced to rinse, lid lock came on. Then unit advanced to spin and spun out clothes. Done light came on and lid lock opened. Unit op test good. Unit completed whole cycle passed all tests. Auto and manual. Could not duplicate issue. Ran recalibration cycle per techline after running recalibration. Checked for error codes No codes found RON--- file number. 7719314456----; Job Cmpltd,

We serviced a

MFF2558VEW4 maytag

Model refrigerator

Near Mentor, OH 44060

Corina B

Job Details: 06/16/2017

CC that there is water coming out of the fz. Found the drain tube is clogged. Replaced the drain tube from t/s. Steamed the drain tube out. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

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