We serviced a
MMV4206FZ0 MAYTAG
Model MICROWAVE
Near Avon Lake, OH 44012
Dan
Job Details:
03/16/2018
Installed new light socket and bulb, op test no good, control is sending a constant 120vac to bulb, unit needs new control; ordrng 1 W11100598 (cntrl-elec), schdld next appmnt for 3/22 THU
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Chardon, OH 44024
Arthur V
Job Details:
03/16/2018
Replaced control unit. Touch pad selections not working on replaced bd. Op test good. Took core for return ; Job Cmpltd, O
We serviced a
WDTA50SAHB0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Mac
Job Details:
03/16/2018
Drain was clogged. Cleared drain. Drained ok. Parts that were sent were not needed.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Chardon, OH 44024
Arthur V
Job Details:
03/16/2018
, Replaced control unit. Touch pad selections not working on replaced bd. Op test good. Took core for return ; Job Cmpltd,
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44022
Corey L.
Job Details:
03/16/2018
Installed new drive motor, op test good; Job Cmpltd
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Mac
Job Details:
03/16/2018
Trunnion on wash basket is separated which is causing off balance loads and has warped main gasket, causing it to leak. Tub assembly will need rebuilt. Service bulletin HL06-16 from GE explains to rebuild tubs and also tub and basket srv. Office to order o-ring, main gasket, rear tub, wash basket, front tub, and tub/basket srv.; ordrng 1 WH01X21994 (seal oring) and 1 WH08X22620 (gasket main) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front) and 1 WH49X25397 (srv-tub and basket a), schdld next appmnt for 3/27 TUE
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details:
03/16/2018
Installed service kit and calibrated. Started normal wash. Op test ok. Advised to use as normal. ; Job Cmpltd
We serviced a
MDB8969SDE3 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details:
03/16/2018
Confirmed soap pod fell onto heater and burnt up. Ran diagnostics mode. Unit stored fault for no water in unit. Ran unit several times. Unit did not fail to fill at any time. Replaced heater and tested again. No faults. Advised to use as normal. If issues return please contact wpl back for service. ; Job Cmpltd
We serviced a
LFHB2741PF8A FRIGIDIARE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina H
Job Details:
03/16/2018
CC that the im is not working and the UI lights do not work on the digits. Found one of the display lights is not working on the UI. Found frost buildup on the fan. Will need a new gasket and UI. ; ordrng 1 242058229 (user interface) and 1 5303918784 (air handler housin), schdld next appmnt for 3/23 FRI
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Mac
Job Details:
03/16/2018
Customer complaint unit is making a loud noise randomly, confirmed damper motor is whining really loudly, unit needs new damper control; ordrng 1 WPW10594329 (damper control),
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan
Job Details:
03/16/2018
Installed new led module, op test good ; Job Cmpltd
We serviced a
WOC97ES0ES02 WHIRLPOOL
Model MICRO/OVEN COMBO
Near Avon, OH 44011
Dan
Job Details:
03/16/2018
Customer complaint that microwave does not heat, placed glass of water in unit, started for 1 minute, unit heated, repeated 10 times, unit heated every time, unit is operating as designed ; Job Cmpltd
We serviced a
WTW8000DW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan
Job Details:
03/16/2018
Customer complaint that unit filling up with water, ran diagnostics found found f7e6(motor circuit loss of phase) and f2e1(stuck key) error codes, unit passed tests for error codes shown, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Mac
Job Details:
03/16/2018
Replaced low voltage control and ice maker. All tested ok. An extra low voltage control was sent and needs returned. Please send me a return label.; Job Cmpltd
We serviced a
WMH2205XVS1 WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Chad P.
Job Details:
03/16/2018
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
WGD9550WW2 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details:
03/16/2018
found unit not heating, found open thermal fuse, replaced thermal fuse from T/S op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WDF540PADW2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
03/16/2018
Found Cust using linguistics soap. No faults detected with unit. Advised on changing soap, using rinse aid and how to clean unit it’s clr. Advised to give it some time for cleaning to improve. Op test ok. ; Job Cmpltd
We serviced a
LAT8204AAE WHIRLPOOL
Model WASHER
Near Bainbridge Township, OH 44023
Corey L.
Job Details:
03/16/2018
Customer complaint unit is not spinning, confirmed motor is does nothing in any cycle, motor is correct, lid fuse is closed, found relay open, quoted customer to order new part, and a separate quote for me to clean up the contacts inside the relay, customer chose for me to repair relay, contacts were badly corroded, sanded contacts and put back together, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB1
Near Painesville, OH 44077
Jeff M
Job Details:
03/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WW27430P JENN-AIR
Model RANGE
Near Westlake, OH 44145
Dan
Job Details:
03/16/2018
Customer complaint that top oven broiler will not shut off and some keys on keypad are not working, confirmed dead keys on user interface, started bake for 450 degrees, confirmed broil element is not turning off, unit needs new relay board and user interface, parts are no longer available ; ordrng 1 71002554 (board,relay) and 1 71002871 (user interface )
We serviced a
WDT710PAYM0 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Corina H
Job Details:
03/16/2018
CC that the start button does not work, every other button works. Found the UI is not responsive to the start. Will need a new UI. Called SM to order part. Cust can install the part. ; ordrng 1 WPW10380065 (panel-cntl)
We serviced a
WZF34X16DW01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Mac
Job Details:
03/16/2018
Found high side leak. Has been leaking for weeks. Has no refrigerant. Office to order compressor and drier. Customer may be returning unit to store.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), schdld next appmnt for 3/26 MON
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Mentor, OH 44060
Arthur V
Job Details:
03/16/2018
Unit in a garage low temps causing issue Advised cust this unit can not be used below freezing ambient temps ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
03/16/2018
Found c/b hitting top of drum, corrected, op test ok Ofr. 1606002393; Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Novelty, OH 44072
Corey L.
Job Details:
03/16/2018
Customer complaint crisper drawer not straight, took picture of gap, centered shelf until no gaps, it appears to be the side of the cavity itself, customer says they can deal with it.; Job Cmpltd
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Corina H
Job Details:
03/16/2018
CC that the unit is not drying clothes. Checked outside vent, good. Checked the terminal block l1-n 120 volts l2-n 0 volts l1-l2 120v. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina H
Job Details:
03/16/2018
CC that the im is not working. Jumpered t-h 120 volts. Will need a new icemaker. Cust has a plastic waterline and a saddle valve, advised cust to replace the waterline with a copper or braided flex line and the saddle valve with an inline valve. Called SM to order part. ; ordrng 1 WPW10377151 (ice maker assy), schdld next appmnt for 3/23 FRI
We serviced a
LSQ9544KQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina H
Job Details:
03/16/2018
Cust had unit taken apart when arriving. CC that the unit will not drain. Ran the spin cycle will spin. Will need a new drain pump. Cust can install part.; ordrng 1 WP3363394 (drain pump)
We serviced a
MDB7609AWS2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Corina H
Job Details:
03/16/2018
CC that the start will not work. Found the is silver migration on the ribbon cable. Service pointer W10727550B. To replace the UI. Called SM to order part. ; ordrng 1 W10811155 (panel-cntl), schdld next appmnt for 3/22
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Dan
Job Details:
03/16/2018
Customer complaint of gas leak, confirmed, found gas leak from burner valve, valve recieved is not correct part for this unit, order correct burner valve, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10608838 (burner-gas), schdld next appmnt for 3/21 WED
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Mac
Job Details:
03/16/2018
Attempted to adjust door with leveling feet but made no difference. Found hinges slightly bent. Mullion is not springing into place like designed. Office to order mullion and hinges.; ordrng 1 WP12722803AP (rail-mulln) and 2 WP13000001AP (hinge (ss))s, schdld next appmnt for 3/22 THU
We serviced a
GW397LXUQ07 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44107
Mac
Job Details:
03/16/2018
Igniter not reaching ignition point. Replaced igniter from truck stock. Tested ok; used 1 12400035 (IGNITER) from stock, Job Cmpltd
We serviced a
WDF540PADB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details:
03/16/2018
Found drain line disconnected behind unit. Pulled and attached drain slow to drain. Cleaned out end of drain hose. Unit drained correctly 3x. Op test ok. ; Job Cmpltd
We serviced a
JKP13G0V1BB GE
Model WALL OVEN
Near Parma Heights, OH 44130
Chad P.
Job Details:
03/16/2018
Found clock dead. Has power. Needs clock replaced. Clock is nla/discontinued. Unit is non repairable
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Russell Center, OH 44072
Robert A.
Job Details:
03/16/2018
Ran diagnostics, no codes, watched test cycle, good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lyndhurst, OH 44124
Arthur V
Job Details:
03/16/2018
Found customer with old style fuse box and one of the fuses checked open so no 220 v to unit. Advised customer ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details:
03/16/2018
Found wrong evap ordered, checked unit, needs. Ff evap, drier and comp; ordrng 1 WPW10466675 (COMP KIT) and 1 WPW10643261 (FF EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 3/22 THU ! [***],
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Mac
Job Details:
03/16/2018
Joel from Whirlpool tech line instructed to replace drum assembly. Issue could also be a split winding in stator. Office to order stator and tub assembly.; ordrng 1 W10870751 (stator) and 1 W10901030 (tub-outer)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details:
03/16/2018
Tightened handle. Found facia hanging. Will not lock into place causing cold air to leak around it and not keep ice properly. Needs replaced. ; ordrng 1 WPW10388658 (ICE FACIA ), schdld next appmnt for 3/23 FRI
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina H
Job Details:
03/16/2018
CC that f9e1 come up. Ran F9e1 LONG DRAIN, cleared codes. Ran CO test, good. Ran a normal load and a drain and spin. The unit drained. Optest ok. ; Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Parma, OH 44129
Corina H
Job Details:
03/16/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Lakewood, OH 44107
Brian B
Job Details:
03/16/2018
Replaced burner base and cap. Tested burners. Op test ok.; Job Cmpltd,
We serviced a
110.76677600 KENMORE
Model DRYER
Near Parma, OH 44129
Corina H
Job Details:
03/16/2018
Replaced the terminal block. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Jefferson, OH 44047
Arthur V
Job Details:
03/16/2018
Cust complaint unit not spinning clothes out as it should. Ran unit on drain and spin unit spinning properly . Ran diagnostics only error was a f0e1 which means load detected during clean cycle. After clearing code ran a quick diagnostics test and unit passed Customer using correct detergent. Could not duplicate issue. Unit op test good. No errors after passing quick test ; Job Cmpltd,
We serviced a
ED2FHAXSQ04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details:
03/15/2018
Found optics giving different results in diagnostics. Replaced optics and cycled power. Optics not giving correct codes. I.m. Still not cycling. Found fill valve open and harness on I.m. Locking tab broken. Needs I.m. Ann valve replaced. ; ordrng 1 W10822681 (I.M.) and 1 WPW10190961 (I.M.), used 1 W10757851XXX (**CORE*) from stock, schdld next appmnt for 3/22 TH
We serviced a
KFIV29PCMS00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Corina H
Job Details:
03/15/2018
Recovered refrigerant, replaced compressor, evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
KENMORE DISHWASHER
Model 665.13839K60
Near Avon Lake, OH 44012
Brian B
Job Details:
03/15/2018
Replaced inlet valve. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model LDE4000ACW
Near Westlake, OH 44145
Brian B
Job Details:
03/15/2018
Replaced belt and idler pulley. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near North Olmsted, OH 44070
Brian B
Job Details:
03/15/2018
ound friction in bearings. Had to replace shaft and bearings again. Also replaced stator and rotor. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Painesville Township, OH 44077
Jeff M
Job Details:
03/15/2018
The compressor is running now and working correctly. Between the compressor and condenser the joint is leaking Freon c pic. The unit needs a filter n a cfc tech ; ordrng 1 WPW10143759 (FILTER DRYER ), schdld next appmnt for 3/21 WED 8-12 [****],
We serviced a
WHIRLPOOL DRYER ELE
Model WED6600VU0
Near North Madison, OH 44057
Jeff M
Job Details:
03/15/2018
The units idler pulley is squeaking and the belt is frayed. ; ordrng 1 8547174V (PULLEY) and 1 WP8547168 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/21 WED 12-5,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW0
Near Perry Township, OH 44081
Jeff M
Job Details:
03/15/2018
, The dispenser is not dispensing rinse aid. It is actuating to open the door. Dispenser is receiving power to function needs new dispenser; ordrng 1 WPW10428217 (DISPENSER), schdld next appmnt for 3/21 WED
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH
Near Eastlake, OH 44095
Jeff M
Job Details:
03/15/2018
he gasket popped out I showed the cust how to reassemble the dispencer unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Willowick, OH 44095
Jeff M
Job Details:
03/15/2018
Customer is using too much soap. I also explained to her that once a month she should clean the washer using either affresh or white vinegar; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB5600AWB
Near Gates Mills, OH 44040
Jeff M
Job Details:
03/15/2018
The unit had a popsicle by the chopper blade. Remove the popsicle and some of the other stuff I found toothpicks cardboard Glass etc. unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model LDG8420AAW
Near Beachwood, OH 44122
Jeff M
Job Details:
03/15/2018
The unit heated consistently for 40 mins the the cool down cycle unit op testedgood but the venting is incorrect and recommend for it to be changed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from st Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pierpont, OH 44082
Gail V.
Job Details:
03/15/2018
, Ran diagnostics getting a f8e1 error. Long fill no fill. Found cold water supply just trickling out of customers supply line. Advised cust she needs to get sufficient water supply to washer and to also lift drain hose to the same height as the washer. Unit never gets to spin cycle cause its never got a adequate amount of water and errors out ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Madison, OH 44057
Arthur V
Job Details:
03/15/2018
Replaced evap cover assembly completlt cleared all ice etc. customer to monitor ; Job Cmpltd,
We serviced a
FGHB2866PP9A FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan
Job Details:
03/15/2018
Installed new ice box seal kit, op test good ; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corey L.
Job Details:
03/15/2018
Customer complaint unit is not sealing, confirmed frz door is not sealing on the lower right corner and bottom, about an inch gap, very cold in the home, brand new fridge hasn’t even been turned on, advised customer to apply petroleum jelly to the seal to train seal to cabinet; Job Cmpltd
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS5
Near Mantua, OH 44255
Robert A.
Job Details:
03/15/2018
Found door switches warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS61.32) from stock, , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near Mantua, OH 44255
Robert A.
Job Details:
03/15/2018
Found water pressure too high, making noise, installed regulator, op test ok; used 1 W10786952 (REGULATOR87.29) from stock,, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Rootstown Township, OH 44266
Robert A.
Job Details:
03/15/2018
13:44, Checked unit, found noise is normal, seam od drum going over rollers, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model GGE388LXS04
Near Streetsboro, OH 44241
Robert A.
Job Details:
03/15/2018
Installed switch and element, tested burner, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS0
Near Aurora, OH 44202
Robert A.
Job Details:
03/15/2018
Cc clock going normal to bright back no normal, reset connections, ng, put in old control, display steady, time is wrong, needs control; ordrng 1 W10860347 (CONTROL), schdld next appmnt for 3/21 WED !,
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Cleveland, OH 44128
Chad P.
Job Details:
03/15/2018
Found u.i. Unplugged. Corrected. Op test ok. Note unit has no access to vent. ; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Mac
Job Details:
03/15/2018
A few lights are not lighting on the led bar. Office to order light.; ordrng 1 WPW10515058 (light), schdld next appmnt for 3/22 THU
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details:
03/15/2018
Found unit filling and agitating at the same time. Tax has failed. Needs replaced. Under warranty ; ordrng 1 WPW10248240 (ATC ), schdld next appmnt for 3/21 WED
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Mac
Job Details:
03/15/2018
Mullion coming apart at seam. Ice chute seal is missing. Door closer for left door is wearing unevenly. Door gasket is losing magnetism. Office to order mullion, door cam, seal, and chute gasket.; ordrng 1 W10830274 (gasket-fip) and 1 WP12028505AP (ref dr closer cam) and 1 WPW10287601 (seal) and 1 WPW10311757 (rail-mulln), schdld next appmnt for 3/21 WED
We serviced a
KUDI01ILBL6 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44128
Chad P.
Job Details:
03/15/2018
Found fill valve not passing water. Needs fill valve replaced. ; ordrng 1 WP8531669 (VALVE), schdld next appmnt for 3/23 FRI
We serviced a
MDBTT59AWB WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan
Job Details:
03/15/2018
Customer complaint of no power, 120vac to unit, 120vac to control, stuck key test shoes control is bad, unit needs new control, customer does not want repair
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44112
Corey L.
Job Details:
03/15/2018
Customer complaint unit is not working, found no power to the unit, receptacle is failing, had customer move plug to a nearby outlet, op test good; Job Cmpltd
We serviced a
WDF320PADW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan
Job Details:
03/15/2018
Customer complaint that unit does not fill with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11025157 (pump&motor), schdld next appmnt for 3/21 WED
We serviced a
KGRT607HBT6 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Mac
Job Details:
03/15/2018
Hinges were catching when moving door. Lubricated and tested ok.; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details:
03/15/2018
Customer complaint unit is draining,ran diagnostics found f5e3 lid lock fault, detergent may be intermittently causing lid lock to stick, cleared powdered detergent, lid lock worked properly, unable to duplicate problem, advised customer use afresh and only use 1-2 tbsp of he detergent ; Job Cmpltd
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina H
Job Details:
03/15/2018
CC that he im is not working. Door closes and hit the light. Cycled im, kept cycling. Found the fill tube was frozen solid. Cleared fill tube cycled im. Cycled im kept cycling. Will need a new water valve and ice maker. Called SM to order parts. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve), schdld next appmnt for 3/21 WED
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Parma, OH 44130
Dan
Job Details:
03/15/2018
Customer complaint that unit is not heating, confirmed, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
JFC2290VPY5 JENN-AIR
Model REFRIGERATOR
Near Avon, OH 44011
Mac
Job Details:
03/15/2018
Ice maker heater is not engaging. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 3/21 WED
We serviced a
ACR4303MFW1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Chad P.
Job Details:
03/15/2018
Found unit about 10-15 to low. Control will not allow calibration, options mode or changing from f c. Needs control replaced. ; ordrng 1 W10904901 (CONTROL)
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Mac
Job Details:
03/15/2018
Air diffuser is very noisy. Also, refrigerator sections is not keeping temperature. Office to order diffuser, thermistor, and user interface.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (DIFFUSER) and 1 WPW10758681 (cntrl-elec), schdld next appmnt for 3/21 WED
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details:
03/15/2018
Installed elbow connector, op test good; Job Cmpltd
We serviced a
LFHT1817LF9 FRIGIDAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Corey L.
Job Details:
03/15/2018
Installed drain kit, op test good; Job Cmpltd
We serviced a
MHW5100DW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Corey L.
Job Details:
03/15/2018
Customer complaint unit is not draining properly and when put into drain & spin it reverts to normal wash instead, unit was in mid wash cycle when tech arrived, let unit finish cycle, started drain & spin, unit drained spun and finished cycle, ran diagnostics found f8e1 no water detected and f9e1 long drain, water lines are not kinked and level sensor is functioning, cleared air trap and drain filter, unable to duplicate problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
03/15/2018
CC that the fan is making a vibration. Found the ice maker fan is vibrating. Will need a new fan, evap cover and stops. Called SM to order parts. ; ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER) and 1 WPW10485089 (stop-pan) and 1 WPW10485096 (stop-pan), schdld next appmnt for 3/21 WED
We serviced a
JGD8430ADS JENN-AIR
Model COOKTOP
Near Hambden Township, OH 44024
Corina H
Job Details:
03/15/2018
Replaced the cooktop and knob. Optest ok. ; Job Cmpltd
We serviced a
MGT8655XW03 MAYTAG
Model RANGE
Near Parma, OH 44134
Dan
Job Details:
03/15/2018
Customer complaint that oven door does not close all the way and oven light stays on, confirmed, unit needs new hinges and receivers, customer does not want repair at this time
We serviced a
CWE5800ACE WHIRLPOOL
Model WALL OVEN
Near Seven Hills, OH 44131
Dan
Job Details:
03/15/2018
Customer complaint that temperature is off, started bake for 350 degrees, temperature after preheat at 348 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan
Job Details:
03/15/2018
Customer complaint that ice maker cannot be shut off, found bail arm had fallen out of ice maker, no damage to mounts, reinstalled, op test good ; Job Cmpltd
We serviced a
MHWE250XL00 MAYTAG
Model WASHER
Near Cleveland, OH 44106
Dan
Job Details:
03/15/2018
Customer complaint that unit is leaking, found drain hose from tub crimped on back side at tub connection causing a slight drip, corrected hose and clamp, no leaks now, op test good ; Job Cmpltd
We serviced a
WMH53520CH2 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Mac
Job Details:
03/15/2018
, Magnetron over shorted and caused diode to open, thermostat to open, and control to short. Office to order magnetron, capacitor, thermostat,control, and diode.; ordrng 1 W10476901 (thermostat) and 1 W10818686 (magnetron) and 1 WPW10574736 (capactr-mg) and 1 WPW10575765 (diode) and 1 WPW10678766 (cntrl-elec), schdld next appmnt for 3/22 THU
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Mac
Job Details:
03/15/2018
Found washer in flood mode. All tested ok after canceling cycle. Advised to use a washer cleaner every few months in order to help remove foreign debris to help prevent this issue.; Job Cmpltd
We serviced a
KEMS308SSS05 KITCHENAID
Model MICROWAVE
Near North Ridgeville, OH 44039
Mac
Job Details:
03/15/2018
Pulled oven from wall. Replaced appliance manager board. Tested ok. Reinstalled unit. Still tested ok. ; Job Cmpltd,
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details:
03/15/2018
Found relay on control not closing. Unit is working intermittently. Needs control replaced. Cust will be thinking on repair
We serviced a
GLW1339ES0 WASHER
Model FRIGIDAIRE
Near Shaker Heights, OH 44120
Chad P.
Job Details:
03/15/2018
This is the unit giving the burning smell. Unit is spinning but very loud. Found tension pulley seizing and motor over heating. Also, unit is rusting out
We serviced a
GTWN2800D2WW GE
Model WASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details:
03/15/2018
Found leveling leg fell out of unit. Put back in and ran normal wash and drain spin. Op test ok. ; Job Cmpltd
Near North Olmsted, OH 44070
Brian B
Job Details:
03/15/2018
CC that water is leaking out of bottom. Found water leaking through gearcase. Bearings have failed. Will give est on new gearcase. Customer does not want to repair. Paid sc. do not order parts.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS22JERFWW
Near Ashtabula, OH 44004
Arthur V
Job Details:
03/15/2018
Found unit not defrosting. Heater and bi metal good. Needs main bd. Replaced with truck stock. Completely defrosted evaporator. ; used 1 WR55X10942 ([Alt for WR55X1094) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Cleveland, OH 44126
Brian B
Job Details:
03/15/2018
CC that water is leaking in ff section when water is dispensed. Found leaking from filter head and lines. Will need new housing and lines.office to order parts.; ordrng 1 WPW10238123 (HOUSING ) and 1 WPW10279882 (FILTER INLET ) and 1 WPW10279884 (FILTER OUTLET ), schdld next appmnt for 3/21 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Fairview Park, OH 44126
Brian B
Job Details:
03/15/2018
, Ran machine. Main wash pump not starting. 120v to pump motor. Will need new sump assembly. Replaced from t/s. Ran diag test cycle and cleared codes. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN COMBO
Model WW30430B
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
03/15/2018
Cc upper oven stuck on, check relay bd, bake relay stuck closed, needs c/unit 20yrs old part showing nla; ordrng 1 71001850 (UPPER CONTROL 152.99 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
