Service History 1298 | Freds Appliance

We serviced a

JES9800BAB JENN-AIR

Model RANGE

Near Cleveland, OH 44118

Chris H.

Job Details: 06/13/2017

Installed new panel, op test good; Job Cmpltd

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Chris H.

Job Details: 06/13/2017

Customer complaint that unit is leaking water near the middle drawer, found ff evap drain tube frozen over, cleared out with steam, set temps at recommended settings, op test good ; Job Cmpltd

We serviced a

WDT790SAYW1 WHIRLPOOL

Model DISHWASHER

Near Rocky River, OH 44116

Chris H.

Job Details: 06/13/2017

, Customer complaint that unit makes a grinding noise while washing, ran diagnostics found 8/1 slow drain, unit completed its service cycle, drain hose was not mounted correctly raised hose higher than disposal, found piece of glass in the pump, removed glass, op test good ; Job Cmpltd

We serviced a

WED72HEDW1 WHIRLPOOL

Model DRYER

Near Brooklyn, OH 44144

Chris H.

Job Details: 06/13/2017

Customer complaint that unit heats sometimes and other times it doesnt and they cant adjust the heat level, ran diagnostics no codes stored, units vent screen was restricted of fabric softner, cleaned out screen, wrinkle shield is on think customer is mistaking no heat during the extended wrinkle cycle, unit has good airflow and is heating, advised customer you can only adjust heat level on timed dry cycle, instructed to look over owners manual for cycle option and instructions, unable to duplicate issue its operating as designed ; Job Cmpltd

We serviced a

WOS92EC7AB01 WHIRLPOOL

Model WALL OVEN

Near Highland Heights, OH 44143

Dan H

Job Details: 06/13/2017

Customer complaint that unit is dead and door is locked after self clean, found thermal fuse open, jumped out, user interface lit up, started bake for 350 degrees, unit did not heat, found high limit thermostat open, unit needs new thermal fuse and high limit thermostat; ordrng 1 WP4449751 (TSTAT) and 1 WPW10545255 (T FUSE), schdld next appmnt for 6/15 THU

We serviced a

KUDS30IXWH4 WHIRLPOOL

Model DISHWASHER

Near Beachwood, OH 44122

Dan H

Job Details: 06/13/2017

Customer complaint that unit is not filling, started normal wash cycle, unit did not fill, control is not sending 120vac to fill valve, user interface mounts are broken cuasing user interface to pull away from door when unit is opened, unit needs new control and user interface(wht) ; ordrng 1 WPW10380685 (CNTRL) and 1 WPW10500173 (user interface ), schdld next appmnt for 6/15 THU

We serviced a

KFIS25XVMS1 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44118

Dan H

Job Details: 06/13/2017

Customer complaint that unit leaks water, no leaks found, no evidence of a leak found, no water damage to floor under unit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Parma, OH 44134

Dan H

Job Details: 06/13/2017

KUDS30IXBLA KITCHENAID

We serviced a

NGD4655EW0 AMANA

Model DRYER

Near Parma, OH 44134

Dan H

Job Details: 06/13/2017

Customer complaint of loud noise, confirmed, found rollers worn out, unit needs new rollers, installed new rollers, vacuumed lint out of dryer cabinet, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,

We serviced a

NED4655EW1 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44105

Dan H

Job Details: 06/13/2017

Customer complaint that unit is not starting, found no power from outlet to unit, found breaker tripped, reset, unit started and heated, op test good ; Job Cmpltd,

We serviced a

WED4800BQ1 MAYTAG

Model DRYER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 06/13/2017

Customer complaint that unit is not starting, started normal dry cycle, motor hummed for a second then shut off, found a sock lodged in blower wheel housing, removed, op test good ; Job Cmpltd

We serviced a

WFW96HEAW0 WHIRLPOOL

Model WASHER

Near Beachwood, OH 44122

Dan H

Job Details: 06/13/2017

Customer complaint of f8e1 error code, ran diagnostics, found f8e1( no water detected entering unit) error code, ran quick test cycle, all valves opened, unit filled to correct amount, no error codes shown after cycle, unit passed tests for error code shown, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

FRT18L4JBD FRIGIDAIRE

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 06/12/2017

Found condenser motor shorted. Removed machine compartment cover and pulled slightly away from wall to allow unit to cool as best as it can. Needs condenser fan motor replaced. ; ordrng 1 242018404 (motor-condenser fa),

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Aurora, OH 44202

Jeff M

Job Details: 06/12/2017

The customer is having an issue with how easy it is to turn the gas knobs. Also all five of the gas knobs will emit gas prior to ignition so if the gas valve was turned just far enough it will dump raw gas out into the air and not ignite this issues happen once to the customer. Unfortunately due to the fact that all five valves are capable of doing this tells me they are functioning the way that their design; Job Cmpltd

We serviced a

WDT720PADM0 WHIRLPOOL

Model DISHWASHER

Near Aurora, OH 44202

Jeff M

Job Details: 06/12/2017

The unit was not draining i found glass in the pump. I removed the glass the unit op tested good ;

We serviced a

KBFS25EWWH9 WHIRLPOOL

Model REFRIGERATOR

Near Solon, OH 44139

Jeff M

Job Details: 06/12/2017

Ice maker failed completely dead installed new icemaker unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

WFE320M0EB0 WHIRLPOOL

Model RANGE

Near Solon, OH 44139

Jeff M

Job Details: 06/12/2017

The light bulb was blown replaced for truck stock unit test good; used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,

We serviced a

WDF520PADW7 WHIRLPOOL

Model DISHWASHER

Near Orange, OH 44022

Jeff M

Job Details: 06/12/2017

The little grey clip on the right rail came off. I put the clip back unit op tested good

We serviced a

GDT580SMF0ES GE

Model DISHWASHER

Near Chester Township, OH 44026

Jeff M

Job Details: 06/12/2017

The unit filter was clogged up. The cust clean the filter. Also she is not using rinse aid I recommend for her to start using it also the TCO fuse was tripped I reset it. Unit op tested good

We serviced a

MGR6600FZ0 MAYTAG

Model RANGE

Near Madison, OH 44057

Jeff M

Job Details: 06/12/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KFIS29PBMS02 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 06/12/2017

Put unit in test 4, evacuated, replaced evaporator, compressor had rubber plug broke off inside, tried everything I could to remove, unsuccessful, spoke with GS, ordering compressor,

We serviced a

W8RXEGMWQ03 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 06/12/2017

Unit not defrosting, had excess frost restricting air flow, placed in manual defrost, heater engaged, proving heater and bi-metal good, ordering ADC; ordrng 1 4388931 (timer,defrost adapt

We serviced a

KRFC302ESS00 WHIRLPOOL

Model REFRIGERATOR

Near Columbia Township, OH 44028

Chad P.

Job Details: 06/12/2017

Found hr door is deformed. Tech unable to level out the doors. Corner of door sticks out while lh door is flush. Needs rh door replaced. Advised it will take time to get new door.; ordrng 1 13094739SQ (dor-fip ss),

We serviced a

GTDP200EF3WS GE

Model DRYER

Near Solon, OH 44139

Jeff M

Job Details: 06/12/2017

The timer knob is cracked cust can install.;

We serviced a

FFFW5000QW WASHER

Model FRIGIDAIRE

Near Painesville, OH 44077

Jeff M

Job Details: 06/12/2017

On specific cycles a lot of functions missing. on a normal cycle it does not give you the option to change the water temperature. On the drain and spin function it gives you the option to change the water temperature which in the owners manual shows it should not. A new control is needed ; ordrng 1 137208012 (control board)

We serviced a

CWG3100AAS MAYTAG

Model WALL OVEN

Near Lorain, OH 44052

Paul H.

Job Details: 06/12/2017

Heated oven, flame good, no orange, could not find gas smell, sniffed around the cooktop connections to be sure, still unable to find any gas smells. Customer did not want to sign due to leak not being found

We serviced a

MGDX655DW2 MAYTAG

Model DRYER

Near Lorain, OH 44052

Paul H.

Job Details: 06/12/2017

Removed loose screw from inside unit, tested, op test ok. Venting is plastic, told customer it would need to be replaced ASAP.; Job Cmpltd

We serviced a

WRS325FDAW04 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 06/12/2017

Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd

We serviced a

KSSC42QKS01 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 06/12/2017

Defrosted evaporator and air return, cleared drain, observed warping and leak in fresh food door seal, used vaseline and hair dryer to correct seal, op test ok.; Job Cmpltd,

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 06/12/2017

Cc of frost buildup in FC, when I arrived frost was minimal and giving a telltale sign as to where migration originated, also concern with fan noise, did not observe at this time, only able to wipe out remaining frost, unable to troubleshoot further at this time;

We serviced a

MVWC215EW1 MAYTAG

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 06/12/2017

Ran calibration, ran diagnostics, no unusual sounds, no thumping. Tested with rinse and spin, no issues, op test ok; Job Cmpltd

We serviced a

CFCP1NIXCSS GE

Model REFRIGERATOR

Near Bay Village, OH 44140

Paul H.

Job Details: 06/12/2017

Dropping power intermittently, house wiring fine, ordering control board; ordrng 1 WR55X10956 (control board asm)

We serviced a

MRT311FFFH00 MAYTAG

Model REFRIGERATOR

Near North Olmsted, OH 44070

Paul H.

Job Details: 06/12/2017

Observed gap in seal of freezer door, ordering freezer door, adjusted level of unit; ordrng 1 LW10668769 (FC DOOR)

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/12/2017

Top of range will not ignite, power to module, switch is fine, ordering spark module; ordrng 1 WPW10110491 (module-spk),

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Corina B

Job Details: 06/12/2017

CC that unit is dead. F6e2 Communication Error: UI Cannot Hear ACU. Did TEST #1: Main Control (ACU) passed. Dissconected the ui wires, plugged them back in. Ran a calibration test optest ok.; Job Cmpltd

We serviced a

ZIRP360NXARH MONOGRAM

Model REFRIGERATOR

Near Pepper Pike, OH 44124

Chris H.

Job Details: 06/12/2017

Customer complaint that units door is not right and she found a broken piece, spring has broken unit needs a new door spring, spoke with gs ordering part ; ordrng 1 WR01X10255 (spring ff door closu), schdld next appmnt for 6/14 WED

We serviced a

KUDS35FXBL8 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 06/12/2017

Installed adjuster kit and leveled as courtesy. Op test ok. ; Job Cmpltd

We serviced a

KSC23C8EYY02 KITCHENAID

Model REFRIGERATOR'

Near Strongsville, OH 44136

Chad P.

Job Details: 06/12/2017

Found foam in drain tube. Cleared. Op test ok. Likely this was caused by last time was repair as evap foam cover was destroyed from ice. Tech did not charge labor as a courtesy. ; Job Cmpltd

We serviced a

GHWN4250D0WW GE

Model WASHER

Near Maple Heights, OH 44137

Chris H.

Job Details: 06/12/2017

Customer complaint that unit is not spinning or agitating, found communications error, per tech sheet needs new main control, however states could be a lid switch since ge tech sheets are garbage and no way to tell for sure ordering both, unit needs main control and lid switch, spoke with gs ordering parts; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10614 (control asm), schdld next appmnt for 6/14 WED

We serviced a

KDFE204EBL2 WHIRLPOOL

Model DISHWASHER

Near Chester Township, OH 44026

Chris H.

Job Details: 06/12/2017

Customer complaint that units upper rack is not locking into place correctly, confirmed, when rack is in lower postion rack is locked but upper position upper rack will not engage, unit needs a new feed tube and manifold, spoke with gs ordering part, entitlement shows under factory warranty; ordrng 1 WPW10340542 (manifold) and 1 WPW10340745 (tube-feed), schdld next appmnt for 6/14 WED

We serviced a

WRF560SEYM04 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Chad P.

Job Details: 06/12/2017

Doors are aligned. Cc that unit seems to be getting moisture in it. Operations seem normal at this time. Turned mooisture control on. Also cust stated that door alarm isnt working. Per owners manual door alarm chimes after five minutes. Left door open and alarm did chime. Advised to use as normal. Is issues return please contact wpl back for service. Op test ok. ; Job Cmpltd

We serviced a

MFI2269VEB2 MAYTAG

Model REFRIGERATOR

Near Maple Heights, OH 44137

Chris H.

Job Details: 06/12/2017

Installed new control, op test good, took core for return; Job Cmpltd,

We serviced a

WRF757SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Alice M.

Job Details: 06/12/2017

Found unit not completely defrosting. Forced a defrost cycle. Unit is able to defrost. Change defrost mode fron adc to standard defrost. Op test ok

We serviced a

WRV986FDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Highland Heights, OH 44143

Chad P.

Job Details: 06/12/2017

Found water line that goes into water filter housing is deformed and not seating correctly. See photo. Needs replaced. Water pressure checks good at 52 psi. Techline: mike. Recored issueSr# 77 something. Call dropped in progress

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Chris H.

Job Details: 06/12/2017

Customer complaint that unit will not start unit is plugged into a gfi recepticle, gfi is tripped, regular outlet is right next to gfi, plugged unit into correct outlet, unit started, no codes found, unit completed its service cycle, no issues with unit, its operating as designed ; Job Cmpltd,

We serviced a

MTB2156GEB WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Chad P.

Job Details: 06/12/2017

Found thermostat not tripping. All fans and lits working correctly. Condenser clean. Air intakes clear. Unit is defrosting. Need thermostat replaced. Cust requests morning for install please. ; ordrng 1 WP61002043 (THERMOSTAT)

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Brooklyn Heights, OH 44131

Chris H.

Job Details: 06/12/2017

Customer complaint that unit is walking occasionally and they will redistribute load and it will be ok, ran diagnostics found off balanced load, advised on proper loading of unit, ran drain and spin unit is shaking, adjusted legs unit is now more stable, customer to monitor ; Job Cmpltd

We serviced a

GTDP490GD1WS GE

Model DRYER

Near Valley View, OH 44125

Chris H.

Job Details: 06/12/2017

Installed new knob and timer, op test good ; Job Cmpltd,

We serviced a

WRF560SEYM02 WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Chris H.

Job Details: 06/12/2017

Customer complaint that unit is leaking water, found evap drain tube clogged due to duck bill being clogged with debris, qouted customer, steamed out ice build up also found ice water tube extension not inserted properly causing a little water to run out and freeze, corrected issues, op test good; Job Cmpltd

We serviced a

WFC7500VW2 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 06/12/2017

Customer complaint that unit is not spinning, ran drain and spin cycle, unit spins, ran drain and spin with 6 wet bath towels, unit did not spin water out of the clothes, ran quick test cycle, no error codes found unit completed test cycle and ran high speed spin, called whirlpool techline spoke with ron, techline says replace the motor, file number 7719263463; ordrng 1 WPW10192987 (MOTOR), schdld next appmnt for 6/14 WED

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near South Euclid, OH 44121

Dan H

Job Details: 06/12/2017

Customer complaint that drain hose falls out of sink and floods floor, secured drain hose to sink, op test good ; Job Cmpltd

We serviced a

MGDC215EW WHIRLPOOL

Model DRYER

Near Cleveland Heights, OH 44118

Dan H

Job Details: 06/12/2017

Customer complaint that unit is not starting, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found start button had fallen off of mounts preventing button from being pushed in, no damge to mount or button, reinstalled, op test good ; Job Cmpltd,

We serviced a

MSD2456GEQ WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44103

Dan H

Job Details: 06/12/2017

Installed new condenser fan motor, op test good ; Job Cmpltd

We serviced a

MVWC360AW0 MAYTAG

Model WASHER

Near East Cleveland, OH 44112

Dan H

Job Details: 06/12/2017

Customer complaint that unit does not cycle through and is not sensing, ran diagnostics found f7e7( motor unable to reach target rpm), f7e1(basket speed fault), and f8e1( long/no fill) error codes, found drain hose laying on floor, corrected, ran manual test cycle for high speed spin, unit did not spin, ran tachometer test, tachometer is not reading basket speed, unit needs new shifter, installed new shifter, ran recalibration cycle, ran high speed spin in manual test cycle and tachometer test, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

We serviced a

WRX735SDBM04 WHIRLPOOL

Model REFRIGERATOR

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/12/2017

Customer complaint that door handles are not flush with door, tightened door handles, op test good ; Job Cmpltd

We serviced a

WZF34X16DW01 WHIRLPOOL

Model FREEZER

Near Euclid, OH 44123

Dan H

Job Details: 06/12/2017

Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

We serviced a

KSEB900ESS0 WHIRLPOOL

Model RANGE

Near Kirtland, OH 44094

Jeff M

Job Details: 06/12/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MBF2258XEW5 MAYTAG

Model REFRIGERATOR

Near Thompson, OH 44086

Jeff M

Job Details: 06/12/2017

The unti was leaking. I found the drain frozen I added the P-trap truck stock part unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

WSF26C3EXW01 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Corina B

Job Details: 06/12/2017

CC that both doors open back up. Checked to see if the unit is tilted back. Adjusted the feet. Found the door cams are worn down on both sides will need new door cams. Called GS to order parts. ; ordrng 1 W10632059 (cover-wire) and 1 W11037957 (BRACKET) and 1 WPW10247907 (bracket FZ) and 1 WPW10248011 (cam-door) and 1 WPW10248015 (cam-door FZ), schdld next appmnt for 6/13 TUE

We serviced a

WFW87HEDW1 WHIRLPOOL

Model WASHER

Near Wickliffe, OH 44092

Corina B

Job Details: 06/12/2017

CC. That the door will not open. Removed top panel and unlocked the door. F3e1 WATER LEVEL SYSTEM ERROR. Found damage on the side left panel. Started a load not water entered the unit. Checked the connection to the unit. Started unit up, filling with water. It only put 20 oz of water. Check the voltage to the valve 28v to the cold and 0v to the hot. Will need a new water valve. Called GS to order part. ; ordrng 1 WPW10435242 (valve),

We serviced a

ED5VHEXVQ03 WHIRLPOOL

Model REFRIGERATOR

Near Painesville, OH 44077

Corina B

Job Details: 06/12/2017

CC that the i/m dispenser water line is leaking. Found the john guest fitting was not connected all the way. Cycled the i/m, no leaks optest ok.; Job Cmpltd

We serviced a

WRX988SIBM WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 06/12/2017

Replaced the door chute. Optest ok. ; Job Cmpltd

We serviced a

WED7300DW1 WHIRLPOOL

Model DRYER

Near Mentor, OH 44060

Corina B

Job Details: 06/12/2017

CC that the is a rattle when starting the unit up. Turned unit on, heard a little rattle. threw 5 bath towels in could not hear a noise. Called GS to see if he could hear a noise, could not. Did pull the lint trap out as it was running and heard something come out of the vent trap. Optest ok.; Job Cmpltd

We serviced a

AGR5835QDW AMANA

Model RANGE

Near Mayfield, OH 44143

Corina B

Job Details: 06/12/2017

CC that the bake does not light. Found the bake ignitor not glowing. Replaced the ignitor from t/s. Oven lite in 30 seconds. optest ok.; used 1 12400035 (IGNITOR 5299) from stock, Job Cmpltd

We serviced a

MVWC416FW0 MAYTAG

Model WASHER

Near WILOUGHBY HLS, OH 44092

Corina B

Job Details: 06/12/2017

Ran diag, F7e6 motor fault checked connecter j2 1-2 2.46k ohms. Checked j2-2 and j2-1 for volts 120v. Checked j12-4 to j12-1 10.9dv. Tachometer passed. Checked underneath, passed. Replaced the actuator from the t/s. f8e1 no fill, long fill found the cold water is not coming into the unit as hard as the hot is. Removed the water line and its coming from the water spicket. Ran an auto test and calibration. ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

We serviced a

KESC307HBS8 WHIRLPOOL

Model RANGE

Near Pepper Pike, OH 44124

Chris H.

Job Details: 06/12/2017

Customer complaint that units display doesnt always work, removed console, checked connections, op test no good, unit needs a new console assembly, part is discontinued, Job Cmpltd

We serviced a

WOS51EC0AS02 WHIRLPOOL

Model WALL OVEN

Near University Heights, OH 44118

Chris H.

Job Details: 06/12/2017

Installed new thermal fuse, unit began to heat; Job Cmpltd

We serviced a

WDT920SADM2 WHIRLPOOL

Model DISHWASHER

Near WARRENSVL HTS, OH 44122

Chris H.

Job Details: 06/12/2017

Customer complaint that unit doesnt dry very well, customer was not using rinse aid, advised rinse aid will help repel the water and dry dishes better, unit is operating as designed, Job Cmpltd,

We serviced a

WPRE6150K1WT GE

Model WASHER

Near WARRENSVL HTS, OH 44122

Chris H.

Job Details: 06/12/2017

Customer complaint that unit is not spinning or agitaing, motor leds are inicating motor is operating as designed, obesrved motor and transmission move, ran diagnostics, control is not sending power to motor when spin cycle should be operating, unit needs a new main control board, qouted customer, Job Cmpltd

We serviced a

MGDB835DW3 MAYTAG

Model DRYER

Near Orange, OH 44022

Chris H.

Job Details: 06/12/2017

Customer complaint that unit smells during a high heat cyclelike plastic or rubber,no codes stored started unit on high heat timed cycle,flame is cycling on and off as it should,customer threw in load of towels, unable to duplicate the issue, unit is operating as designed ; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW0

Near Chagrin Falls, OH 44022

Gail V.

Job Details: 06/09/2017

Customer complaint that units burner is flaring up and that the oven makes popping banging noises when up to temps, burner cap was not sitting properly,adjuted burner is now igniting properly, preheated oven on 350 found ignitor is not shutting off, noise is coming from bottom of oven pan when expanding from heat, oven cavity is seperating near right top of oven, cavity is not a servicable part, contacted wpl techline ref# 7719247911 mark they are to be in contact with either me or the customer ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model DISHWASHER

Near South Russell, OH 44022

Chris H.

Job Details: 06/09/2017

Customer complaint that unit was smoking and then tripped the breaker, unit caught fire and needs control, user interface and wiring harness, spoke with gs ordering parts; ordrng 1 W10496087 (harns-wire) and 1 W10597041 (cntrl-elec) and 1 WPW10380065 (panel-cntl), schdld next appmnt for 6/13 TUE !,

We serviced a

KDTE254EWH2 KITCHENAID

Model DISHWASHER

Near Concord Township, OH 44077

Jeff M

Job Details: 06/09/2017

The unit is not responding to commands multiple LED lights are burned out unit needs new main control and ui. The machine will going to a diagnostics mode but it will not advance to the test cycle or display any codes. I did tested the door switch and it was good. ; ordrng 1 W10866124 (CONTROL) and 1 W10902371

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Concord Township, OH 44060

Jeff M

Job Details: 06/09/2017

The unit is still frosting up. C pics I inspected the cabinet for holes punctures again it's not find anything unit needs a new door; ordrng 1 LW10599407 (dor-fip),

We serviced a

KDFE104DWH4 KITCHENAID

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 06/09/2017

The customer did not have the filter installed correctly allowing a lot of food particles to build inside the washer arms blocking the washer arms I showed the current customer the proper procedure of installing the filter should not happen again and it's a new washer arms; ordrng 1 WPW10406822 (LOWER WASH ARM) and 1 WPW10448645 (MID WASH ARM),

We serviced a

WFE745H0FS0 WHIRLPOOL

Model RANGE

Near Garfield Heights, OH 44125

Jeff M

Job Details: 06/09/2017

The trim vent is broken on the left side. Ths unit needs a new trim vent ; ordrng 1 W10294855 (trim-vent)

We serviced a

GE REFRIGERATOR

Model GTZ21GBEBSS

Near Mayfield Heights, OH 44124

Dan H

Job Details: 06/09/2017

Customer complaint that unit is still making noise, found back wall of freezer section vibrating when evaporator fan is running, unit needs new freezer section back wall, air tower, and evaporator fan motor; ordrng 1 WR13X10999 (BACK WALL) and 1 WR13X11000 (AIR COVER) and 1 WR60X26085 (FAN MOTOR), schdld next appmnt for 6/14 WED 2-5,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Cleveland, OH 44106

Dan H

Job Details: 06/09/2017

Customer complaint that fresh food section lights are dim, confirmed, found freezer section led out, jumped out, all other lights working now, unit needs new freezer section led module; ordrng 1 W10637315 (LED34.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/14 WED !,

We serviced a

WHIRLPOOL WASHER

Model NTW4600YQ1

Near Cleveland, OH 44135

Dan H

Job Details: 06/09/2017

Customer complaint that unit jumps around during spin cycle, found suspension rods worn, unit needs new suspension rods; ordrng 1 W10780048 (SUSPENSION RODS), schdld next appmnt for 6/14 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, OH 44123

Dan H

Job Details: 06/09/2017

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS20EVMS13

Near Rocky River, OH 44116

Dan H

Job Details: 06/09/2017

Customer complaint of ice build up on freezer section floor and unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered by Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, C, Job Cmpltd,

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Cleveland, OH 44102

Dan H

Job Details: 06/09/2017

Unit has roaches(see pic), advised customer that unit cannot be diagnosed unit house has been exterminated; Job Cmpltd,

We serviced a

GE STACK W/D

Model GTUP240GM6WW

Near Cleveland, OH 44113

Dan H

Job Details: 06/09/2017

Customer complaint that unit is not starting, found no power to outlet, found breaker tripped, reset breaker, stared dryer on normal dry unit started and heated, started washer on spin cycle, unit spins, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8969SDM3

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/09/2017

Customer complaint that door pops open mid cycle within first 10 minutes of cycle and theres "stuff" in it, customer loaded upper rack and started normal wash cycle, door did not pop open, unit is operating as designed ; Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 106.74932400

Near South Euclid, OH 44121

Dan H

Job Details: 06/09/2017

, Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 48 degrees, unit was in defrost when tech arrived, defrost cycled ended, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found evaporator drain tube clogged and iced over causing water to run into air channels, air channels to fresh food section section frozen shut, unit needs evaporator drain tube and air channels cleared, cleared evaporator drain tube and air channels, op test good ; , Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MER5751BAQ

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 06/09/2017

Customer complaint that oven door is not hung properly, found drawer not sitting on tracks causing oven door to bind when opened, no damage to drawer wheels or track, properly set drawer in tracks, op test good ; Job Cmpltd,

We serviced a

AMANA DRYER

Model NED4655EWo

Near Thompson Township, OH 44086

Arthur V

Job Details: 06/09/2017

Found vent tube blocked with lint. Removed and cleaned out. ( not accessible to customer). Op test good advised customer about foil vent ; Job Cmpltd,

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model MMV4205BAQ

Near Geneva Township, OH 44041

Arthur V

Job Details: 06/09/2017

Found mag tube shorting. Needs mag tube and diode. Also noise filter sparking and needs replaced. Total est 321.20. Which is parts and shipping ---parts needed are 1-wpde91-70063d. And 1- wpde96-00400b. And 1- wpw10126786. Cust does not want repaired. ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW1

Near Conneaut, OH 44030

Arthur V

Job Details: 06/09/2017

Found ice maker has 120 v motor is stalled and unit needs replaced. ; ordrng 1 D7824706Q (ice maker),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Gail V.

Job Details: 06/09/2017

Found no power to i/m, reset connections, cycled power to unit, i/m receiving power, cycled, to water, found fill tube frozen, needs valve; ordrng 1 W11043013 (VALVE), schdld next appmnt for 6/14 WED !,

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV9196CS1

Near Aurora, OH 44202

Robert A.

Job Details: 06/09/2017

Complaint, fan will turn on by itself in the middle of the night Ran diagnostics, good, tested fan on all speeds, good, unable to duplicate issue Light out needs bulb Cust to unstall; ordrng 2 W10709921 (BULB)s, saved job compltd

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Solon, OH 44139

Robert A.

Job Details: 06/09/2017

Ran diognastics f6e9 lost comm, cleared code, ran self test, f1e1 internal error, needs control; ordrng 1 WPW10612943 (CONTROL), schdld next appmnt for 6/14 WED !,

We serviced a

KITCHENAID ICEMAKER

Model KUID308ESS1

Near Cleveland Heights, OH 44106

Robert A.

Job Details: 06/09/2017

Installed drier and cond, pulled 28"vac w/pump, watched, charged 5.75oz r134a, unit cooling, watched, started to make ice, op test ok; Job Cmpltd,

We serviced a

JMW8530AAB JENNAIRE

Model WALL OVEN

Near Westlake, OH 44145

Paul H.

Job Details: 06/09/2017

Replaced clock, powered up and tested, set clock, preheated to 350F

We serviced a

MED6000XW2 MAYTAG

Model DRYER

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 06/09/2017

Replaced drum, blower, and motor, found two rollers sticking, replaced from t/s; used 1 WPW10314173 (SUPPORT ROLLER), and 1 WPW10314173 (SUPPORT ROLLER) from stock

We serviced a

EV188NYWQ02 WHIRLPOOL

Model FREEZER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/09/2017

Replaced defrost timer, cleared defrost drain, op test ok.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWX550XW0

Near Geneva Township, OH 44041

Arthur V

Job Details: 06/09/2017

Found f7e5 error. Replaced actuator re calibrated. Op test good ---; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd,

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near LaGrange Township, OH 44050

Paul H.

Job Details: 06/09/2017

Unit displaying error codes 8-2, 6-4, 10-1, 5-2, checked power to fill valve while running diagnostic test, no power, skip through test, ran drain, checked power to pump, 5v at first, cancelled and restarted, 120v, unit needs control board, ordering part; ordrng 1 W10906426 (CNTRL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Gates Mills, OH 44040

Robert A.

Job Details: 06/09/2017

Ff 33, frz -2, both set on 7, comp and fans running, door seals good, i/m arm out of place, corrected, ran diagnostics, all passed, working as designed at this time, op test ok; Job Cmpltd,

We serviced a

WFG515S0EB0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/09/2017

Observed burn damage to unit, fire occurred at bake burner, no visible imperfections in burner, notice damage to harness and igniter, gas line appears fine, unsure if regulator or burner caused leaking/gas build up. Ordering both plus igniter and harness; ordrng 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven) and 1 WPW10602001 (valve-gas) and 1 WPW10701462 (harns-wire)

Our Service

Our Training