Service History 13 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Willoughby, OH 44094

Dan H

Job Details: 04/21/2022

"Customer complaint that belt came off and damaged pulley shield, confirmed, installed new belt and pulley shield , unit spins and agitates, water lines are not connected to unit"

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Eastlake, OH 44095

Dan H

Job Details: 04/21/2022

"Customer complaint that unit is not spinning sometimes, ran drain and spin cycle, unit spun, diagnostic led on motor is not lit at all, unit needs new motor , customer does not want repair; ordrng 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Willoughby, OH 44094

Dan H

Job Details: 04/21/2022

"Installed new control and thermistor, advised customer to monitor"

We serviced a

HOTPOINT REFRIGERATOR

Model HPS15BTHJRWW

Near Madison, OH 44057

Joe O

Job Details: 04/21/2022

"Cc: not cooling ff sectionFound temps in freezer at -16, ff section at 54 degrees. Found ff evap fan not running and vents frosted over. Spun fan by hand, fan started. Needs ff evap fan motor, and vents cleared; ordrng 1 WR60X31522 (Evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11028082700

Near Mentor, OH 44060

Dan H

Job Details: 04/21/2022

"Customer complaint of squealing noise, confirmed, unit needs new bearings, order new bearing kit; ordrng 1 W10435302 (Bearing kit)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44135

Manny

Job Details: 04/21/2022

"Cc unit not washing properly and gets stuck on wash cycle, ran diagnostics and found F8E1 for long fill no fill ran test cycle, unit fill but water leaving the unit, found drain hose laying on the floor drain, elevated drain hose and ran test cycle, opt test ok"

We serviced a

GE MICROWAVE

Model CSA1201RSS02

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 04/21/2022

"Bottom on display working but display board not coming on gave estimate customer will not fix ; ordrng 1 WB27X42846 (Vid display), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/20/2022

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/20/2022

"Took POP.Cc that the freezer is not cooling. Confirmed. Took temps. 25* in freezer and 54* in fresh food section. Found evaporator full with frost. Verify ohms on thermistor 49kohms. Called Bj help me diag,. Found connector for heater in harness was loose . I removed wire and cleared out the ice inside of it. Rebooted unit and entered diag, tuned on heater. Pass. Defrosted evaporator and advise cust to allow 24 hours for unit to reach normal temps. Set unit to recommended temps.Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/20/2022

Installed lid latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/20/2022

Cc unit not washing Replaced sump assembly Ran sump OP Test Ok l

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Chardon, OH 44024

Joe O

Job Details: 04/20/2022

Cc: walkingCustomer stated they had pedestal installed recently and since then when unit goes into spin it walks out from position. Ran drain and spin. Unit very well balanced. Advised customer on loading. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Marie V

Job Details: 04/20/2022

Cc that the light are not working. Confirmed. Replaced freezer light from T/S . Op test ok; used 1 W10695459 (LED MODULE) from stock

We serviced a

AMANA WASHER

Model NFW7200TW

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/20/2022

Confirm of error stand for door not open between cycle disconnect power and console still un responding call whirlpool they say to replace control cause is not sensing the door latch but part is no longer available is discontinued cause wants labor refund it

We serviced a

MAYTAG WASHER

Model LAT9704AAE

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/20/2022

"CC that there is a mildew smell and stops working mid cycle. Started a heavy load, timer cycled. Called BJ could be the timer. Will need a timer. Advised cust to use vinegar or a cleaner to get rid of the smell. ; ordrng 1 WP22001252 (Timer)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near University Heights, OH 44118

Corina B

Job Details: 04/20/2022

CC that the unit does not spin out. Ran diag no codes. Ran a calibration. Ran a manual agitate and spin. Replaced the shifter from t/s. Ran a calibration. 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Amherst, OH 44001

Angel

Job Details: 04/20/2022

Will need control board and drain pump. Spoke with office.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Wellington, OH 44090

Angel

Job Details: 04/20/2022

Replaced control ran a calibration and auto test. Opt test ok.

We serviced a

MAYTAG FREEZER

Model MZC31T15DW00

Near Montville, OH 44064

Joe O

Job Details: 04/20/2022

"Cc: not coolingFound compressor is starting. Pulling 18 amps, not dropping, compressor tripped overload. compressor failed. Needs compressor ; ordrng 1 WPW10507886 (compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/20/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is not draining, confirmed, ran diagnostics found f8e6(water hazard), f0e3(overloaded), f9e1(long drain), and f8e1(long/no fill) error codes, Found harness broken, unit needs new harness; ordrng 1 W11409746 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/20/2022

Installed icemaker and fan Reset control ran test harvest OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 04/20/2022

"Cc unit is still freezing Following the service troubleshooting guide. Thermistors are in range, thermistor resistance readings, ff section reading 10k, Freezer section reading 18.5kAccording to the guide its recommended to replace the HV board and ui Called whirlpool they advised ui and hv board to be replaced at the same time. Parts not in stock office to schedule ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 04/20/2022

Cc: not spinningFound no stored error codes. Ran quick diagnostics test cycle. Ran drain and spin. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Pepper Pike, OH 44124

Joe O

Job Details: 04/20/2022

"Cc: shuts off mid cycle, pump runningFound error codes f3e1(water level system error) f5e2(door lock error) f8e3(overflow conditions). Ran quick wash cycle to test pressure sensor. Found unit filling to proper levels. Door is locking and unlocking. Canceled cycle. Ran drain and spin. Checked pressure hose. Needs control; ordrng 1 W11201274 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Rocky River, OH 44116

Marie V

Job Details: 04/20/2022

Cc that the unit leaks sometimes and some it doesnt. Confirmed found drain tube was clogged and little water coming out of it. Cleared all out. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44118

Corina B

Job Details: 04/20/2022

CC that the door is not lined up and does not close all the time. Confirmed. Bent the hinges. Door is still not aligned. Door closed and hits the switches every time starting the unit. Opt test ok.

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Ashtabula, OH 44004

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance load) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins, unit is not agitating, found new style shifter disconnected from cam, installed new old style shifter , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Dan H

Job Details: 04/20/2022

"Installed new gearcase, motor, cam kit, shifter, belt capacitor, and pulley shield, unable to test cause unit is not hooked up"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Thompson, OH 44086

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics found f0e5(off balance load) error code, found hub worn out; ordrng 1 W10528947 (Hub)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Painesville, OH 44077

Dan H

Job Details: 04/20/2022

"Customer complaint of loud noise, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11033168 (Fan) and 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WALL OVEN

Model ZET1058PF3SS

Near Pepper Pike, OH 44124

Corina B

Job Details: 04/20/2022

"CC that the doors do not close all the way. Confirmed. Found the doors opening passed 90*. Will need new hinges. Cust does not want to repair ; ordrng 4 WB10X10078 (Door hinges)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEB

Near Cleveland, OH 44105

Gabriel P

Job Details: 04/20/2022

"Found compressor overheating with 9.8 amps need part listed.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is not making ice,fresh food section temperature at 44 degrees, freezer section temperature at 13 degrees, partial frost pattern on freezer section evaporator, nitrogen purged, no obvious leaks heard, unit needs new compressor , fresh food section evaporator , and filter drier; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rocky River, OH 44116

Marie V

Job Details: 04/20/2022

Cc that the unit was beeping. Ran diag error code 8-4 float switch open. Found water at the tray. Verify unit seals and spray arms are good. Unit will need seals. Ordering parts also heater does need replacement.; ordrng 1 W11483553 (Gasket) and 1 W11412696 (Seal)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44104

Joe O

Job Details: 04/20/2022

"Cc: cooktop continues to ignite, trim on front door panel coming off, pans sliding off cooktopTested burners. Could not duplicate issue. Raised front feet to level. Advised customer warranty only covers cosmetic for 30 days. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Lyndhurst, OH 44124

Joe O

Job Details: 04/20/2022

"Cc: not cooling ff sectionCustomer stated the unit had warm temps in ff section. Stated they adjusted temps to colder. Found temps in unit at 35 degrees, freezer at 5 degrees. Found evap frosted over. Entered manual defrost. Found unit is defrosting. Needs control. Replaced control. Cleared frost build up. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Highland Heights, OH 44143

Joe O

Job Details: 04/20/2022

Installed cooktop. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Kent, OH 44240

Brian M

Job Details: 04/20/2022

"Cc unit not starting Found issue with lid lock Ran manual test lid lock functioning Reset control Ran normal cycle test unit started Advised to watch Customer stopped me in the driveway unit did it again Advised to replace lid lock ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JFXLCC

Near Ravenna, OH 44266

Brian M

Job Details: 04/20/2022

"Cc unit not making ice Found bail arm stuck in off positionFix arm ran test harvest OP Test Ok ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB02

Near Mentor, OH 44060

Dan H

Job Details: 04/20/2022

"Customer complaint that everything is freezing, freezer section temperature at -1 degrees, fresh food section temperature at 19 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, air damper door opens and closes, fresh food section thermistor is reading 39 degrees , thermistor resistance if off, unit needs new fresh food section thermistor , installed new fresh food section thermistor, advised customer to monitor ; used 1 12002355 (Thermistor) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2342LF2

Near Wickliffe, OH 44092

Joe O

Job Details: 04/20/2022

Installed control and thermistor. Unit would not turn on. Re installed old control u it started up. Board defective. Re ordering control. ; ordrng 1 5304499075 (board-main power)

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Solon, OH 44139

Brian M

Job Details: 04/20/2022

Cc unit is leaking Found quick connect water line brittle cut back and put connection back on OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Painesville, OH 44077

Dan H

Job Details: 04/20/2022

"Installed new drain pump, and boot, unable to test unit , unit is not hooked up"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willoughby, OH 44094

Joe O

Job Details: 04/20/2022

"Cc: not draining water out, not finishing cycleRan drain and spin, found unit filling while draining. Found error codes f8e3(overflow conditions) f0e3(overload) f2e2(hmi disconnected) f1e2(motor drive module over voltage) found unit is receiving proper power. Cycled power to unit. Control sending power to water valve intermittently. Needs control. Control out of stock. Office to reschedule; ordrng 1 W11419171 (Control)"

We serviced a

KENMORE DISHWASHER

Model 66513443K900

Near Solon, OH 44139

Brian M

Job Details: 04/20/2022

Cc unit not powering on Found control getting power but not sending to ui Control NLa; ordrng 1 W10243137 (cntrl-elec)

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Madison, OH 44057

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is leaking, unit is leaking from door gasket and dispenser, no tears in boot, advised customer to wipe door and gasket between uses, unit needs new dispenser ; ordrng 1 WH42X29542 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC95EC0AS01

Near Mentor, OH 44060

Joe O

Job Details: 04/20/2022

Installed control. Tested. Error code came back. Needs inverter board; ordrng 1 W10217711 (inverter)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/20/2022

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Chesterland, OH 44026

Brian M

Job Details: 04/20/2022

Installed capacitor Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Westlake, OH 44145

Angel

Job Details: 04/20/2022

Replaced bin and handle. Opt test ok.

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Westlake, OH 44145

Angel

Job Details: 04/20/2022

"Cc that unit when they use it it will flash a FH error code. Ran a test cycle and confirmed unit flashed a FH error code which means no water detected entering machine turned off water supply and removed hoses found that both cold and hot water in the inlet valve was clogged with sediment cleaned off with a toothbrush tested unit but cold water valve is not functioning as should will need valve replaced. Ordering part; ordrng 1 WP8182862 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Brook Park, OH 44142

Manny

Job Details: 04/20/2022

"Cc unit wont drain the water come to the floor. Ran diagnostics and unit is not draining pump just hums, replaced drain pump and unit trying to drain, removed hose from port under the sink and found a plug of buildup, removed plug and unit is draining properly, informed the customer of the plug and also that her sink is draining slow, she asked how that happened because they havent had a dishwasher in years and this one was just installed, I told her that most likely whoever installed it didnt check the drain port to make sure it was cleared. Advise customer to contact a plumber to take care of the slow drain Opt test ok"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Seven Hills, OH 44131

Manny

Job Details: 04/20/2022

Reverse washer door and move it closer to the sink per customer request. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Maple Heights, OH 44137

Manny

Job Details: 04/20/2022

"Cc ice maker doesnt stop making ice, found bail arm off the ice maker, reinstalled bail arm, opt test ok , left ice maker on the off position advise customer to turn it on once she sees the bin is at least 1/3 empty"

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW1

Near Cleveland, OH 44128

Manny

Job Details: 04/20/2022

"Cc unit not working, ran diagnostics and found code f9e1 for long drain, ran test cycle and unit has a lot of suds, unit is working properly advise customer to use 2 to 3 tbps of detergent to avoid extra suds, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.6215911

Near Brooklyn Heights, OH 44131

Gabriel P

Job Details: 04/20/2022

Replace drain and steam opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bentleyville, OH 44022

Corina B

Job Details: 04/20/2022

Replaced the pump and motor. Ran a calibration. Opt test ok. Dishwasher is not secured into the cabinet or the countertop.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Avon, OH 44011

Angel

Job Details: 04/20/2022

Cc that unit was not draining. Verified by trying to cancel but unit would not drain could hear control clicking but nothing would happen took off kick panel on bottom to inspect and found drain pump connector halfway off pushed it in and as soon as I touched it it started draining. Ran a test cycle and unit is functioning as should. It was a loose connector on drain pump. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Cleveland, OH 44109

Gabriel P

Job Details: 04/20/2022

"Found upper oven ignitor weak replace,opt test ok"

We serviced a

GE RANGE

Model JHP560V4AD

Near Cleveland Heights, OH 44106

Manny

Job Details: 04/20/2022

"Cc FR burner no working, verified and burner not heating, removed burner and checked for voltage at burner block, have 234VAC unit needs FR surface burner.; ordrng 1 WB30X219 ('unit surface 8'), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Corina B

Job Details: 04/20/2022

"CC that the unit is not drying. Confirmed. Found the vent cover to the outside is painted shut. Tried opening the vent cover up, slots are sticking. Will need a new vent cover. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lakewood, OH 44107

Angel

Job Details: 04/20/2022

Cc that unit is not washing there dishes. Confirmed tried starting unit and the wash pump motor will not start checked at control and was good will need wash pump replaced. Gave customer estimate and said they will leave like that and look into getting a new unit. Charged service call.; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, OH 44109

Gabriel P

Job Details: 04/20/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC200BW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/20/2022

CC that the unit keeps washing. Ran diag no codes. Plugged unit in and started filling. Unplugged unit for ten seconds plugged in and did not start. . Started a regular load. Opt test ok. ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Independence, OH 44131

Marie V

Job Details: 04/20/2022

"Cc that the unit is shaking and left some water at the basket and clothes were wet , and that unit froze and they were not able to no anything. Ran a cycle with towels, pass. Ran diag no error codes. Found sp about unresponsive unit. Replacing main board. Also unit shakes when spinning. That shake is normal the noise it makes comes from pedestal. Office will contact once they have eta on the part; ordrng 1 W11322905 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, OH 44136

Marie V

Job Details: 04/20/2022

Replaced capacitor and shifter. Ran calibration and auto test. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44144

Gabriel P

Job Details: 04/20/2022

"Found defective pulley and pulley bolt loose and belt came off replace actuator and correct the other issue ,opt test ok also unit is complete damage took pictures it was bought like that"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Cleveland Heights, OH 44118

Manny

Job Details: 04/20/2022

"Cc unit not cooling, checked temperatures and 72 in RC and 71 in FC, heard compressor trying to kick in but its just humming removed back cover and noticed oil on drier filter, unit has a refrigerant leak, unit will need seal system repair, unit need compressor evap and filter, customer will not proceed with the repair.; ordrng 1 W10507884 (compressor), rqstng P&A on 1 W11256565 (evaporator), ordrng 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model LER4634EQ2

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/20/2022

"CC that the unit was in a flood, wants to checked it out. Started unit heater cycling on and off properly. There is a ticking noise from the support rollers (normal wear and tear) working as designed. Opt test ok. ; ordrng 1 4392065 (Dryer repair kit)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Cleveland, OH 44102

Corina B

Job Details: 04/20/2022

Replaced the housing. Tested the water. Opt test ok

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Broadview Heights, OH 44147

Marie V

Job Details: 04/20/2022

"Cc that one of the burners is not coming on and that the top is getting a stain. All ignitors are working. Notice that the burner is lower than the others. Lifter up and tested it and it works. Unit will need new burner. Cust will call back if wants us to order.; ordrng 1 W10876582 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2830DS01

Near Broadview Heights, OH 44147

Marie V

Job Details: 04/20/2022

Cc that the unit has an error code of f2e1. Confirmed. Replaced ui. Op test okNo core for return

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/20/2022

"Try adjusting it but it doesnt go any lower is the way is design ; ordrng 1 W11520287, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH05

Near Cleveland Heights, OH 44121

Manny

Job Details: 04/20/2022

"Cc freezer bulb went out, verified and bulb is out and has a humming noise, parts order were for The RC not the FC, reordering right parts left parts order in case we need them on return visit. Parts showing out of stock, office to contact customer for next service appointment.; ordrng 1 W11518235 (LED bulb) and 1 W10440814 (socket)"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM00

Near South Euclid, OH 44121

Corina B

Job Details: 04/20/2022

Replaced the valve. Cycled. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADW3

Near Shaker Heights, OH 44122

Manny

Job Details: 04/20/2022

"Cc unit not doing anything, found unit full of water, set unit to drain, heard pump humming, removed pump and found a seed in the impeller removed and set unit to drain, op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Madison, OH 44057

Dan H

Job Details: 04/20/2022

"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; used 1 279838 (Element), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near North Olmsted, OH 44070

Angel

Job Details: 04/20/2022

Cc that the vent where the heating element is at is starting to get black. Explained to customer that its normal for it to get like that because the heating element is there causing it to burn and start getting black also explained to be careful of the types of items she puts in the dryer because they can stick to the metal vent where the heat come out through and melt. But unit is working and functioning as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JSC24C8EAM00

Near North Royalton, OH 44133

Marie V

Job Details: 04/20/2022

"Cc that the unit stopped cooling. Confirmed. Unit was shut off. Plugged unit in. Started running. Compressor running. 8 found fresh food evaporator is not coated. Will need to be replaced. Unit has 10year warranty on parts for sealed system repair. Ordering evaporator, compressor and filter drier. Will need to find drain trough. BJ is working on it. ; ordrng 1 WPW10143759 (Filter drier) and 1 W10309988 (Compressor) and 1 WPW10643261 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Olmsted Township, OH 44138

Marie V

Job Details: 04/20/2022

Cc that the unit is not cooling properly. Took temps 47*. No frost on evaporator. Found unit is leaking at the filter drier. Unit will need new filter drier. Cust will call back if they want to continue ; used 1 WPW10143759 (DRIER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/20/2022

"Replace control,opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10651783410

Near Shaker Heights, OH 44122

Manny

Job Details: 04/20/2022

"Cc ice maker not working, ran harvest and ice maker is stuck on heating, replaced ice maker and new ice maker is defective, replaced ice maker with the old one and the old one started harvest but wont fill, old ice maker is good but unit needs a new fill valve, valve is just humming and no water dispensing, customer will contact us for next available for appointment. Cux paid parts and svc. ; ordrng 1 WPW10238100 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Painesville, OH 44077

Joe O

Job Details: 04/20/2022

"Cc: not heating, loud during operationFound unit is receiving proper power. Found idler pulley checks good. Found thermal cut off open. Needs rollers and thermal cut offCustomer does not want to repair at this time ; ordrng 1 DC96-00887C (Thermal cut off) and 4 DC97-16782A (Roller assembly)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Euclid, OH 44132

Corina B

Job Details: 04/20/2022

CC that the rack stop fell off. Confirmed. Replaced the stops. Pulled on upper rack on stops not moving. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Olmsted Township, OH 44138

Angel

Job Details: 04/20/2022

Cc that unit was making clicking sound in a spin cycle. Ran diagnostics and put unit into a spin and no sounds put unit into a agitation and sounded rough but found it was that the agitator had pennies and dimes around it. Removed pennies and started agitation again and sounded normal put some clothes in unit started a quick cycle to see what it would do with weight in it and unit went through the whole process perfectly with no issues. Explained to customer it couldve been the pennies but the unit at this moment is functioning as should. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE

Near Lorain, OH 44055

Angel

Job Details: 04/20/2022

Cc that door on ff food section was not closing. Confirmed door was not closing found that the seal on bottom of door was not sitting properly causing door not to close. Took off seal and reseated tested door and was closing as should. Asked customer if she had any other issues with unit since it says its leaking and stated that no it was just the door. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS

Near Chardon, OH 44024

Brian M

Job Details: 04/20/2022

Cc unit not cooling properly. Recommends replacement of hmi But would like fan and sensor just in case ; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W11467021 (Hmu)

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Pepper Pike, OH 44124

Corina B

Job Details: 04/19/2022

Replaced the dryer repair kit. Found the vent is smashed. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Moreland Hills, OH 44022

Corina B

Job Details: 04/19/2022

"CC that the unit is not cooling. Confirmed. 55* Fz and ff. Checked for dye, no dye. High 25 psi when off. There is not a process stub on the low side. Will need a compressor, drier and evaporators. Cust does not want to repair ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10608485 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Huntsburg, OH 44046

Brian M

Job Details: 04/19/2022

"Cc unit wont start found idler pulley damaged and belt popped off Advised on belt and idler pulley replacement Part not in stock office to schedule ; ordrng 1 6602-001655 (Belt) and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Parma Heights, OH 44130

Manny

Job Details: 04/19/2022

cc that unit is making noise and wont advance the cycle, found unit stuck in a drain cycle, reset unit and goes back to drain, tilted unit back and found pressure hose kinked, reset hose opt test ok. Unit is under warranty

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brook Park, OH 44142

Manny

Job Details: 04/19/2022

"Cc unit making a loud noise, had a video of the unit making the noise, ran diagnostics cycle no noise removed pulley cover everything seems in order found a marker underneath pulley cover, opt test ok no noise found, advise customer to monitor the unit and if he hears the noise again to give us a call. Customer will call in the payment he stated he rather do it on our site than we the app we use."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES01

Near Parma Heights, OH 44130

Manny

Job Details: 04/19/2022

"Cc unit self cleaning not working on the bottom oven, noticed unit has no latch on the bottom door, checked wire diagram and dont see a bottom latch anywhere, checked with BJ and he stated that the unit only have self cleaning on the top oven cavity. Informed customer, at this time unit is working as designed, advise customer to use barkeepers friend to clean bottom oven."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, OH 44028

David R

Job Details: 04/19/2022

Called and spoke to customer. Agreed on sending another tech to see if they can catch something Im maybe missing. Office to reschedule with another tech. ; schdld next appmnt for 4/22 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Garrettsville, OH 44231

Brian M

Job Details: 04/19/2022

Customer showed pop took pic Cc of noise buzzing sound for 3 sec every 20 min or so Found noise to be icemaker Normal operating noises

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Elyria, OH 44035

Marie V

Job Details: 04/19/2022

"Replaced terminals block and power cord. Tested unit, and oven. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, OH 44133

David R

Job Details: 04/19/2022

"Replaced heater per SP. cc unit making buzzing sound. Drain pump is good, noise coming from wash motor, nothing stuck. Ordering motor assembly and water valve if needed. ; ordrng 1 W11416362 (Motor) and 1 W11434044 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Perry, OH 44081

Dan H

Job Details: 04/19/2022

"Customer complaint that unit is not making ice and styrofoam coming out is dispenser , ice bin is full, unit dispenses ice, no styrofoam found, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Elyria, OH 44035

Marie V

Job Details: 04/19/2022

Cc that the unit is not cleaning the clothes properly Confirmed. Found shifter off place. No error codes. Replaced from t/s. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock