We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/11/2022
Installed switch. Op test ok
We serviced a
ELECTROLUX DRYER
Model EFME627UIW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/11/2022
Cc unit wont start found error e42 Needs door switch ; ordrng 1 134813663 (Door switch) and 2 SHIPPING (shipping and handling)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Maple Heights, OH 44137
Brian M
Job Details: 11/11/2022
Installed valve OP Test Ok Customer will need new supply line
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Dan H
Job Details: 11/11/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 5 degrees, found fill tube frozen solid, unit needs new valve; ordrng 1 WR57X10086 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/11/2022
Replace fan opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Kent, OH 44240
Brian M
Job Details: 11/11/2022
C of leak from front Ran test cycle for 20 min no leak found at this time Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
Corina B
Job Details: 11/11/2022
CC that there is moisture on the freezer door. No horizontal mullion. Ran step 34 for the mullion rail 12.5 dc volts. Called t/l Bruce was disconnected. Called t/l Rob. Sending to engineering will reach out to me 3-5 business days. ; O-emld tckt
We serviced a
GE WASHER
Model GTW330ASK3WW
Near South Euclid, OH 44121
Joe O
Job Details: 11/11/2022
"Cc: intermittently not drainingCustomer stated unit intermittently will have to be unplugged for hours then it will work properly. Found error codes 6(critical flood levels) 27(water accessibility) 31(out of balance) 28(options knob feedback invalid) 26(out of balance, ended final spin) 19(ui state time out) 32(critical lid lock failure). Suspension checked good. Found no water seeping from valves. unit is spinning and well balanced. unit is draining properly. Pressure sensor is functioning. Needs control; ordrng 1 WH22X35497 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/11/2022
Replaced latch and actuator. Tested unit. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Streetsboro, OH 44241
Brian M
Job Details: 11/11/2022
Cc of noise Found that gearcase is loud and shield not staying on Needs gearcase due to noise and shield not able to stay attached Needs shield screws to remount Needs cam and belt replacement as well ; ordrng 2 357640 (screw)s and 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (Sheild)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/11/2022
"CC that the oven does not keep temperature. Heated both ovens to 350* waited 15 minutes after the buzzer, took temp. 350*. Show Customer how to calibrate. Working as designed. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 11/11/2022
Incorrect part ordered. Re ordering upper blower; ordrng 1 WPW10176670 (blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Streetsboro, OH 44241
Brian M
Job Details: 11/11/2022
Cc unit loud when dispensing water Needs valve ; ordrng 1 W11548535 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Dan H
Job Details: 11/11/2022
"Customer complaint that unit is not spinning, unit is paused and spin cycle, unpaused, drain pump is not working, drain pump is receiving 120vac , nothing jammed in impeller, unit needs new drain pump ; ordrng 1 W11399437 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Jefferson, OH 44047
Dan H
Job Details: 11/11/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 2 degrees, found air damper door stuck closed, unit needs new air damper, customer does not want repair at this time; ordrng 1 WR09X10173 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/11/2022
Replace all parts opt test ok
We serviced a
ELECTROLUX DRYER
Model EFME517STT0
Near Aurora, OH 44202
Corina B
Job Details: 11/11/2022
"CC that the dryer would start for 10 seconds and turn off, working now. Confirmed on working now. Checked the control, no burn marks on the control. The relay on the control could be getting stuck. Will need a new control. ; ordrng 1 5304509006 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6775AAS
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/11/2022
Installed burners and infinite switch. Tested. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSEA
Near Highland Heights, OH 44143
Joe O
Job Details: 11/11/2022
"Cc: ice maker fan noiseFound air getting in behind ice maker housing. Needs air handle kit; ordrng 1 5303918784 (air handler housin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Joe O
Job Details: 11/11/2022
"Cc: grinding noise, discolored splatters on floorFound bearings excessively loud. Gear case leaking. Needs gear case; ordrng 1 W11393685 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model JF42NXFXDE02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/11/2022
"Installed heat Shield, harness and led lights Found that mastic tape was obstructing drain Cleared hole OP Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, OH 44041
Dan H
Job Details: 11/11/2022
"Customer complaint of banging noise during spin, suspension is good, ran drain and spin cycle with wet towels, found back panel rattling, back panel is not mounted properly, corrected, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Geneva, OH 44041
Joe O
Job Details: 11/10/2022
"Cc: leaking, not dispensing ice, ice build up behind ice binFound auger seized, found ice buildup at rear of ice housing. Found no signs of leaking under unit. No ice build up under drawers, not water under unit. Needs ice bin gaskets, and auger motorCustomer does not want to repair at this time ; ordrng 1 5304524344 (Gasket) and 1 5304519208 (Auger motor) and 1 5304519209 (Gasket) and 1 5304521241 (Insulation), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PRS00
Near Avon, OH 44011
David R
Job Details: 11/10/2022
"Cc unit display not lighting up but can still buttons being activated. 8304248 membrane NLA discontinued,8303883 control NLA. Parts are discontinued, did nationwide search as well. Customer paid SVC only."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Jefferson, OH 44047
Brian M
Job Details: 11/10/2022
Cc unit not powering on and ui panel cracked Verified power No light on board Needs control and ui housing and ui ; ordrng 1 W11367678 (Ui) and 1 W11305308 (cntrl-elec) and 1 W11368911 (Ui housing)
We serviced a
GE RANGE
Model PGS975SEM1SS
Near Avon, OH 44011
Angel
Job Details: 11/10/2022
Cc that oven is not heating. Turned on oven and ignitor is not glowing so I ohmed it out and ignitor is open will need ignitor replaced explained to customer and gave him the estimate but he said he will do it himself and stated he would rather get the original ignitor which just plugs in than having to splice the wires and using wire nuts to install. So the estimate is with the original ignitor not the one we carry.; ordrng 1 WB13T10045 (Ignitor) and 1 WB16T10022 (Oven burner)
We serviced a
KENMORE REFRIGERATOR
Model 106.589538
Near Perry, OH 44081
Dan H
Job Details: 11/10/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Atwater, OH 44201
Brian M
Job Details: 11/10/2022
Installed gasket control and paddle OP Test Ok
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Painesville, OH 44077
Corina B
Job Details: 11/10/2022
"The ui is non responsive. Replaced the ui. Opt test ng. Will need a new control. Unit is on a riser, can not pull out by myself. Will need a second tech. ; ordrng 1 WE22X29700 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/10/2022
Replaced the glass. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ravenna, OH 44266
Brian M
Job Details: 11/10/2022
Cc that rear freezer wall was frosted up He defrosted uniT A week ago and is running normal Can not determine issue at this time Advised watch
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Rocky River, OH 44116
Manny
Job Details: 11/10/2022
"Cc unit stopped cooling for like a week then came back on, and again stopped cooling and started cooling again, checked temps and 37 in ff and -3 in fz, removed components cover and found the power switch in the middle, set to on position and advise customer to monitor the unit. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Manny
Job Details: 11/10/2022
"Cc no water or ice, verify and valve just humming, checked water coming to unit and good pressure, found reservoir frozen and line kinked on back defrost reservoir and rearrange lines on back opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/10/2022
"Cc unit not lighting, verified and none of the burners surface igniters will spark, removed console and found ui connector not connected all the way in, reconnected ui and unit working, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/10/2022
"Cc unit not making ice, ran test and thermistor reading, tray 59F, and ice box 62F, ran fan test and box fan not running and Evan feels sluggish, ordering evap and ice box fan; ordrng 1 W11407678 (Fan ice box) and 1 W11394920 (Evap fan)"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 11/10/2022
"Customer complaint that unit is not heating, started normal dry cycle, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Marie V
Job Details: 11/10/2022
Re gearcase and slider. Ran calibration and auto test. Pass. Also showed cust noise when agitating is normal. Unit not squeaking. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Walton Hills, OH 44146
Corina B
Job Details: 11/10/2022
"CC that there is water leaking from the unit. Removed the kick plate, no water leaks underneath. Kickplate insulation has watermarks on it, not wet. Removed the front panel, no leaks from the door. Found spray foam on the upper rack not sitting straight. Let unit run for 30 plus minutes, no leaks. Leaking could be coming from the upper rack that is not level do to the adjusters being broken. The weight from the glasses or dishes, could make the conduit not sit properly. Customer does have the adjusters, replacing themselves. Opt test ok ."
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW1
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/10/2022
Replace control and sensor opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 11/10/2022
"Installed new control, op test no good , unit needs new motor, capacitor , and harness; ordrng 1 W10903238 (Harness) and 1 W10890624 (Motor) and 1 W11158830 (Cap)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Madison, OH 44057
Joe O
Job Details: 11/10/2022
"Cc: error code, not washingFound error codes f7e1(tach missing or wrong signal) f7e6(motor circuit open). Ran manual agitate and spin. Found during agitation unit will only agitate 1 direction. Ohmed out motor circuit from control and from motor. Motor circuit checks good. Needs control; ordrng 1 W11567712 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Willoughby, OH 44094
Joe O
Job Details: 11/10/2022
"Cc: not coolingFound temps at 55 degrees. Compressor is running. unit has ball of ice on cap tube, not building a frost. Needs compressor and evaporatorEvaporator shows out of stock.Still waiting on approval, office to reschedule upon approval and part availability; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor)"
We serviced a
WHIRLPOOL RANGE
Model SF362LXTQ2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/10/2022
Customer show me a buzzing sound from her phone but is not making the noise no more cannot duplicate issue advise to monitor and if noise comes back to call us
We serviced a
MAYTAG REFRIGERATOR
Model MBF2256KEQ3
Near Lakewood, OH 44107
Marie V
Job Details: 11/10/2022
"Cc that the unit is not cooling. Confirmed. Found evaporator frozen. Control not sending voltage to heater, .2ohms on bimetal. Replcontrol from T/S, cleared all ice out. Ordering freezer gasket is torn. ; ordrng 1 W10443315 (Gasket), used 1 WPW10503278 (CNTRL-ELEC), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near North Olmsted, OH 44070
David R
Job Details: 11/10/2022
Cc questions about different noises with unit. Went over all noises possible with unit from owners manual. Unit is working good as designed. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Bay Village, OH 44140
Angel
Job Details: 11/10/2022
"Cc that the dispenser for the ice not working. Tried it myself and confirmed will not dispense ran some test and found that the wire on the harness of the bottom of the door is broken it split in half unit will need door replaced. Explained to customer gave her the estimate and stated she will call whirlpool to try to get repair covered. ; ordrng 1 W11390104 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS2MIYCSS
Near Westlake, OH 44145
Angel
Job Details: 11/10/2022
Cc that unit kept leaking from freezer section. Verified and found ice buildup on bottom of freezer the drain tube is clogged up will need to clear out drain tube. Took apart freezer section and steamed out drip pan and drain hole also went in back if unit and removed drain tube to clear it out because it was full of dust and hair. Cleared everything out opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Brecksville, OH 44141
Corina B
Job Details: 11/10/2022
"CC that there is leaking. Confirmed. Found the valve is leaking. Floor are scratched took pictures. Will need a reservoir. ; ordrng 1 W10502642 (Reservoir), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHKXKB01
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/10/2022
CC that there is water leaking. Confirmed. Found the drain tube plugged. Steamed out the drain not draining. Pulled unit out checked the drain open. There is a blockage restricting the water to go down. Can not repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Brook Park, OH 44142
David R
Job Details: 11/10/2022
"Steamed away the ice on door switch. Heated up door gasket and found bottom kick plate not on all the way, causing FZ door to not shut correctly. Corrected everything. Good. Op Test Ok."
We serviced a
HOT POINT DISHWASHER
Model HDA110S55AW
Near Aurora, OH 44202
Brian M
Job Details: 11/10/2022
Cc unit not filling up Ran test cycle unit functioning properly Could not duplicate issue
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Beachwood, OH 44122
Manny
Job Details: 11/10/2022
"Cc unit no heating on convection, verified and fan running sluggish, checked voltage to fan and good voltage checked bake and broiler both good unit needs convection fan but its discontinued, parts are discontinued,; ordrng 1 71003203 (fan asy.-(discontinued))"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details: 11/10/2022
Replaced belt and pulley. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Eastlake, OH 44095
Dan H
Job Details: 11/10/2022
"Installed new gearcase, belt and cam kit, hub broke on reinstallation, installed new hub, op test good, DO NOT RESTOCK HUB; used 1 W10528947 (HUB) from stock"
We serviced a
JENN-AIR WALL OVEN
Model KEBS208DBS6
Near Pepper Pike, OH 44124
Manny
Job Details: 11/10/2022
"Cc unit gives error code, verify and unit give f1e4 for control issues but discontinued , spoke to bj he did nationwide search and part is NLA."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Parma, OH 44129
David R
Job Details: 11/10/2022
"Unit only has one light, in FF section. Customer said FZ section has a bulb inside some where not visible. Let customer know that there is no additional lights. Just the one in the FF section. The unit is working as designed. Customer can cal whirlpool if needed but there is only 1 light inside this unit and it is in the FF section. Unit is good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Westlake, OH 44145
Angel
Job Details: 11/10/2022
Replaced heater tested unit to make sure everything functions and theres no leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Garfield Heights, OH 44125
David R
Job Details: 11/10/2022
"Replaced door switch. Advised customer can leveled front feet up more so clothes can sit a little bit back and also to not overload unit, can potential push clothes forward and open door. Make sure to firmly close unit as well. Unit is good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Maple Heights, OH 44137
Corina B
Job Details: 11/10/2022
"CC that the unit sometimes does not start. Ran diag F5e1 Lid Switch is up f7e9 locked rotor f2e1 stuck key. Tested the lid lock, would lock then stopped locking. Will need a new lock. Replaced the lock from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
GE DISHWASHER
Model PDT775SYN3FS
Near Euclid, OH 44132
Dan H
Job Details: 11/10/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details: 11/10/2022
"Cc: arking noise, smoking, hole in oven bottomFound element open, found element arked to oven bottom. Needs element and oven bottomCustomer does not want to repair at this time ; ordrng 1 W10779716 (elmnt-bake) and 1 W10726740 (shield-ht), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/10/2022
"Replace control and latch,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MTW5570TQ0
Near Cleveland, OH 44103
Marie V
Job Details: 11/10/2022
Replaced lid switch. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44130
David R
Job Details: 11/10/2022
"Replaced belt and cam, also found coins stuck between the washplate and basket, removed. Ran diagnostics and drain and spin. All components working correctly. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model WRT318FZDB02
Near Aurora, OH 44202
Brian M
Job Details: 11/10/2022
Cc u it still freezing food Found ice ball on cap tube no frost pattern on found evap Needs sealed system repair Compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 W11209866 (compressor) and 1 W10843121 (filter dryer) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Moreland Hills, OH 44022
Manny
Job Details: 11/10/2022
"Cc unit squeaking, verified and unit squeaking loud, took apart and pulley and back rollers seized up, replaced using TS#4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Angel
Job Details: 11/10/2022
Cc that unit was mot filling up with cold water. Ran diagnostics and tried filling with cold water and no water was coming in made sure water was on and flowing and it was. Replaced inlet valve tested unit. Opt test ok.
We serviced a
GE DRYER
Model DBSR453EB2WV
Near Cleveland, OH 44109
Angel
Job Details: 11/10/2022
Cc that unit was not tumbling. Spun drum by hand and confirmed belt broke off unit will need belt. Had belt from surplus replaced it tested unit. Opt test ok.; used 1 WE03X29897 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Lakewood, OH 44107
Angel
Job Details: 11/10/2022
Cc that unit will go crazy times change unit keeps beeping and turning on and off. Confirmed units display keeps beeping and going crazy. Sp I tried diagnostic and I found unit has a F6E3 and F6E2 both ui and main control loosing communication. Took off top panel and checked all wiring and everything looked good unit will need ui and main control board replaced. Gave customer estimate and stated they would rather get a new unit.; ordrng 1 W11201286 (Acu) and 1 W10911044 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Fairview Park, OH 44126
Corina B
Job Details: 11/10/2022
CC that the unit is not starting a cycle. Confirmed. Found the drain hose on the ground. Raised the drain hose. Found the cold water turned off. Turned the water on. Started a normal cycle. Filled and started agitating. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Cleveland, OH 44103
Corina B
Job Details: 11/10/2022
"CC that the unit will not turn on. Confirmed. Found the terminal block, loose and wired wrong. Replaced the terminal block. Found the door switch unplugged. Plugged the connections in. Unit started and heated. Opt test ok ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Rocky River, OH 44116
Angel
Job Details: 11/10/2022
Cc that unit keeps filling but wont circulate the water. Tested unit and recirculating pump will not kick on unit just keeps filling so I tried resetting unit and still same issue unit will need recirculating pump which comes with sensor and also ordering main control with harness. ; ordrng 1 W11542867 (Circulating pump) and 1 W11034363 (Control board) and 1 W11126268 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44103
Corina B
Job Details: 11/10/2022
Replaced the ui and harness. Brought core back for return. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/10/2022
Replaced ignitor tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, OH 44108
Corina B
Job Details: 11/10/2022
CC that the unit will not finish a cycle with clothes and a drain and spin Keeps filling with water. Ran diag no error codes. Started a quick wash with clothes. Cycle finishes. The floor drain is backing up with water. Took picture Advised cust to get a plumber for the drain. Called t/l Robert Normal for the rinse cycle to spray the water several times and not to fill the basket with water. Opt test ok
We serviced a
KENMORE WASHER
Model 11020362811
Near Euclid, OH 44123
Joe O
Job Details: 11/10/2022
"Cc: leakingFound tub cracked. Needs tubCustomer does not want to repair at this time.; ordrng 1 W10371566 (tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Willowick, OH 44095
Dan H
Job Details: 11/10/2022
"Customer complaint that unit is not making ice, confirmed, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 WPW10349187 (Valve)"
We serviced a
KENMORE REFRIGERATOR
Model 10673832301
Near Wickliffe, OH 44092
Joe O
Job Details: 11/10/2022
Cc: leakingFound drain plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Marie V
Job Details: 11/10/2022
"Cc unit not cooling. Confirmed. Found unit low on refrigerant . Added nitrogen. Found leak at the metal line going to compressor. (Condenser line). Recovered refrigerant, cleaned lines up. Solder the lines back together. Set unit into a 29 vacc, no changes on gages. Filled up unit with r134a 4.9oz. Pressure at 0. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Cleveland, OH 44105
Marie V
Job Details: 11/10/2022
"Cc that oven does not works. Confirmed, found weak ignitor, replaced ignitor. Preheated oven to 350*. Op test ok"
We serviced a
GE DISHWASHER
Model GSD2100V70CC
Near Lakewood, OH 44107
Marie V
Job Details: 11/10/2022
Base spray arm was also broken at the tip. Did not see that at the first appointment. Will order part. ; ordrng 1 WD12X10244 (Base spray arm)
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Painesville, OH 44077
Dan H
Job Details: 11/10/2022
"Customer complaint that unit is making a loud noise, confirmed, found pulley loose and grinding its teeth and against pulley shield , installed new cam kit and pulley shield, op test good ; used 1 W10721967 (PULLEY), and 1 WPW10427633 (Shield) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44052
Gabriel P
Job Details: 11/10/2022
"Replace gearcase,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Wickliffe, OH 44092
Joe O
Job Details: 11/10/2022
"Cc: no chime on timer, oven not heating evenly, not boiling water fast enough, Long preheat timesTested timer, ran for 1 minute. Timer did sound the alarm, and keeps beeping after completing. Tested burners, all burners are functioning, and cycling heat. Ran test bake. Advised customer there is no way to adjust the way the unit heats, advised it has the element to heat the entire cavity. Tested timer again, still functioning as designed. Found unit preheated in roughly 15 mins(per reference guide 10-15 mins to 350 degrees). Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
GE DISHWASHER
Model PDW7300J01CC
Near Painesville, OH 44077
Dan H
Job Details: 11/10/2022
"Customer complaint that unit is not filling with water, confirmed, found no power to valve, float switch is good, no power from control, unit needs new control, part is no longer available ; ordrng 1 WD21X10196 (Cntrl)"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Lakewood, OH 44107
Marie V
Job Details: 11/10/2022
"Replaced mag, capacitor and diode. Tested unit. Heats up. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near North Royalton, OH 44133
David R
Job Details: 11/10/2022
"Cc unit has odor. Front load washer. Let customer know when I arrived that cleaning units are not covered by warranty, will not cover unless mechanical malfunctioning. Advised and suggested using afresh tablets, bleach, vinegar. Tub/basket is enclosed, so cannot get in between to clean. Only things that can be cleaned are gasket, lines, drain housing. Calling tech line to also ask for advice, recommend using the afresh and white distilled vinegar,. I would suggest doing is replace moldy gasket and drain pump along with cleaning out all hoses. Parts would be under warranty, cleaning is not. Put as a 2 count job and order gasket W11106747 and drain pump housing WPW10605427; O-emld tckt"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW1
Near South Euclid, OH 44121
Joe O
Job Details: 11/10/2022
"Cc: intermittent call for service message, cold water continuously flowingCustomer stated intermittently they get the message to call for service and the cold water is stuck on. Found error code e35(overflow). Needs cold water valve; ordrng 1 134637810 (water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GFD85GSPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 11/10/2022
"Installed new user interface, op test no good , unit needs new control; ordrng 1 WE22X29700 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Geneva, OH 44041
Dan H
Job Details: 11/10/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit started cooling, installed new start device, op test good , DO NOT RESTOCK ; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG DISHWASHER
Model DWU9200AAX
Near Solon, OH 44139
Brian M
Job Details: 11/10/2022
"Cc unit not draining Found motor not running Needs motor assembly Parts are NLa ; ordrng 1 99001068 (module,power assm)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS03
Near Solon, OH 44139
Brian M
Job Details: 11/10/2022
"Cc of error found unit giving f6e8 error there is no f6e0 But the read out on the Control gives error of f6e0 Needs wide interface, microwave manger and harness ; ordrng 1 WPW10586836 (cntrl-elec) and 1 WPW10412514 (cntrl-elec) and 1 W11157222 (harns-wire) and 1 SHIPPING (shipping and handling)"
We serviced a
KITCHENAID RANGE
Model KEBS277BSS00
Near Novelty, OH 44072
Brian M
Job Details: 11/10/2022
Cc unit not holding temps/ not reaching pre heat Found unit 10 degrees cooler in upper oven Showed customer how to calibrate Advised to test and re adjust as needed using the tools section If issue remains it will need a control per service pointer part #W10590500
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Westlake, OH 44145
Marie V
Job Details: 11/10/2022
"Replaced sensors and panel. Tested heater on diag, stared a cycle, pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
Gabriel P
Job Details: 11/10/2022
"Replace drip pan,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Jefferson, OH 44047
Brian M
Job Details: 11/10/2022
Cc unit not washing properly Ran test cycle unit is creating pressure and spray arms are moving Could not duplicate issue Advised to watch
We serviced a
WHIRLPOOL COOKTOP ELE
Model JED4430WB00
Near Broadview Heights, OH 44147
David R
Job Details: 11/10/2022
"Replaced cooktop, tested, good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Broadview Heights, OH 44147
David R
Job Details: 11/10/2022
"Cc unit is making grinding, rubbing noises. Also had questions about normal cycle. Replaced dryer repair kit, no more grinding noises. Tested normal cycle, heat is cycling at good temps. Turned dryer level up to 3 more dry time. Short dryer vent run. Unit is good and working normally. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Bedford, OH 44146
Manny
Job Details: 11/10/2022
"Cc unit not spinning, ran diagnostics and found code f0e4 for water too hot during spin cycle, and f9e1 for long drain, ran test cycle unit started and during spin the pump turned on then off, disconnected power and removed console checked voltage from control to pump and 122Vac good voltage reassembled and ran diagnostics cycle to take voltage during the spin and unit did not shut off but heard a grinding noise coming from underneath, tilted back and gearcase is leaking oil and multiple components full of oil, unit will need gear case and drive components replaced. Customer will not proceed with the repair ; ordrng 1 WPW10006355 (actuator) and 1 W10843780 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11395618 (Capacitor) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Wellington, OH 44090
David R
Job Details: 11/10/2022
Replaced water valve. Tested. All components working. Op Test Ok.