We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Roaming Shores, OH 44084
Dan H
Job Details:
05/11/2023
"Installed new control, cleared evaporator, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details:
05/11/2023
"Installed new stop cover, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Dan H
Job Details:
05/11/2023
"Installed new control, unit still operating properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Willoughby, OH 44094
Joe O
Job Details:
05/11/2023
Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Eastlake, OH 44095
Joe O
Job Details:
05/11/2023
"Cc: ff door swings open, not dispensing iceFound door is functioning as designed. Advised customer on how the door cam functions. Leveled unit to assist holding door. Found ice bin not seated correctly. Reseated ice bin. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AX1
Near Westlake, OH 44145
Marie V
Job Details:
05/11/2023
"Cc that the unit is louder that before. Stared unit, noise from all components, motor and diverter is loud also drain pump as well. Would recommend replacing motor and drain pump.; ordrng 1 WPW10455260 (Motor) and 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details:
05/10/2023
"Cc unit acting up, sometimes doesnt start or advance past fill Ran diagnostics auto test, all functions passed. Started quick cycle, unit sensed, filled and advanced to wash. Canceled cycle to drain out, unit continued to drain and fault code f3e2 was displayed on console. Checked pressure hose on control. Pressure hose is clear. Ordering main control. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11626074 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Kirtland, OH 44094
Joe O
Job Details:
05/10/2023
Installed valve. Unit still giving f7e2(wash motor not running). Ohmed out motor circuit. Motor checks good. Ohmed out control fuse. Out of range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11505999 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Beachwood, OH 44122
Manny
Job Details:
05/10/2023
"Cc unit not working only humming, verified and unit was stock in a drain, reset and ran diagnostics found F3E1 for water level fault, and SD for suds, ran test cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5NHAXNB01
Near Eastlake, OH 44095
Jason N
Job Details:
05/10/2023
"Cc unit chirping noise while runningConfirmed noise from rear of unit. Condenser fan motor bearings are making noise, motor will need replaced. ; ordrng 1 W10124096 (Motor-cond)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Timberlake, OH 44095
Jason N
Job Details:
05/10/2023
"Cc unit display not working properlyCustomer stated display/controls will randomly change numbers or go blank. Unit will need jazz board replaced ; ordrng 1 WPW10503278 (Cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Aurora, OH 44202
Joe O
Job Details:
05/10/2023
Found customers drain pan is broken directly under machine. drain pan not ten to floor drain. Installed capacitor. Ran auto test. Op test ok
We serviced a
KENMORE WASHER
Model 110.266325
Near Mentor, OH 44060
Jason N
Job Details:
05/10/2023
"Cc unit leaking from dispenser Found inlet valve is not closing up all the way and allowing water to continually drip into tub. Inlet valve will need replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 285805 (Valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Joe O
Job Details:
05/10/2023
"Cc: error codes, not completing cycleCustomer stated the unit sometimes does not spin out, sometimes does not drain the clothes out. Stated it can takes days to get a load washed. Found error codes f8e1(long fill) f0e5(off balance) f0e3(overload) f5e2(lid lock fault). Found water continuously leaking from water valve. Found lid not locking. Found unit has good pressure from valves. Found lid cracked, not allowing lid to lock. Found bearings loud in spin. Needs water valve, gear case, lid and wash plate. ; ordrng 1 W11259006 (lid) and 1 W11393685 (Gear case) and 1 W10902814 (washplate) and 1 W11172234 (housing)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Marie V
Job Details:
05/10/2023
"Replaced control panel ran diag, no error codes, tested unit. Op test ok"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MDX05
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/10/2023
"Cc freezer not freezing, could not confirm. Temps in freezer 23 deg temps in ff 37 deg. Customer stated they had another company come out and add Freon to system. Did find build up of frost in one section of evaporator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44135
Angel
Job Details:
05/10/2023
Cc that unit was leaking from right hand corner. Verified and found unit leaking through tub seal on the right hand top corner seal is not sealing properly. Replaced seal tested unit opt test good.
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Avon, OH 44011
Marie V
Job Details:
05/10/2023
"Cc that unit wont shut door, confirmed, When arrived found that latch was dented down. Corrected and tested unit."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
05/10/2023
"Customer complaint of steam on control panel, hot and cold line are installed correctly, unit is operating as designed"
We serviced a
KENMORE RANGE
Model 790.7061321
Near Bedford, OH 44146
Corina B
Job Details:
05/10/2023
"CC that the oven is not heating. Confirmed. 0 amps at the igniter. 0 volts at the igniter connection. 0 volts at the gas valve. Will need a new control. ; ordrng 1 316455430 (Control) and 1 316354402 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pepper Pike, OH 44124
Corina B
Job Details:
05/10/2023
Replaced the led light. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chagrin Falls, OH 44023
Bill
Job Details:
05/10/2023
"Cc water not draining, confirmed cc. Vacuumed water out of unit, changed drain pump. Filled unit the canceled cycle drain pump turned on. Water did not drain, followed drain hose around to sink to find, improper hose ( heater hose for a car) finishing out the last 4 ft of hose to disposal, hose had a kink in it. Freed the kink. Tested unit again opt test good, had customer verify that it was working. Showed customer the last bit of hose, and explained that it should be replaced with proper drainage hose."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Marie V
Job Details:
05/10/2023
"Cc that u it is not working is off and theres water in tub. Confirmed, unit getting proper voltage. Control not working and water remaining. Unit will need new control and drain pump. Cust will buy new unit. ; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL ELEC DRYER
Model WTW5100HC2
Near Cleveland, OH 44104
Manny
Job Details:
05/10/2023
"Cc that the door not sealing properly verified and hinges bent, adjusted hinges and door closes properly. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Lorain, OH 44053
Marie V
Job Details:
05/10/2023
Replaced gearcase and shifter. Ran a cycle with jeans. No noises. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADT2
Near Lyndhurst, OH 44124
Corina B
Job Details:
05/10/2023
"CC that the unit does not drain. Confirmed. Found the drain hose, blocked. Tried cleaning the drain hose. Will need a new drain hose. Cust does not want to repair at this time. ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, OH 44053
Marie V
Job Details:
05/10/2023
"Cc of unit shaking while using towel cycle and bulky. Cust showed me last load it ran, it was perfect, no issue , but when did sheets washer was all over explain cust that is a off balance load, when sheets or clothes goes on one spot on tub will cause unit to shake a lot. Explain cust to correct. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVB1
Near Strongsville, OH 44149
Gabriel P
Job Details:
05/10/2023
Replace panel opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
05/10/2023
Check wattage it was 76.2 there is a leak check all sawder joint even the fresh food section evaporator found no leaks but found and internal leak took pictures call whirlpool spoke to tech line chris
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Columbia Station, OH 44028
David R
Job Details:
05/10/2023
"Replaced water valves, tested, good. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details:
05/10/2023
"Cc unit not heating, Found heater is open. Will need heater 279973 thermal kit; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Olmsted Township, OH 44138
Angel
Job Details:
05/10/2023
"Replaced gearcase, belt, cam, shifter and capacitor ran a calibration and auto test opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, OH 44050
David R
Job Details:
05/10/2023
"Cc unit making a humming noise and wont drain. Diagnostics error codes, Long Drain and Off Balance. Humming coming from drain pump and wont drain the rest of water in unit out. Replaced drain pump from surplus. Found broken bracelet wrapped around drain pump propellers. Ran test mode. All components good. Op Test Ok.; used 1 W11399437 ( Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MGD5801TW0
Near Lorain, OH 44052
Gabriel P
Job Details:
05/10/2023
"When turn unit on it start heating show customer that flame was on,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44129
Manny
Job Details:
05/10/2023
"Cc that unit is not cooling, verified and 69 in ff and 57 in fz, pulled unit out and heard compressor trying to start and humming, hooked to killawatt and unit pulling 8.71 amp, unit needs compressor replaced. Ordering compressor filter, and couplings; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504433 (Couple) and 1 W11504447 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Dan H
Job Details:
05/10/2023
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 45 degrees, freezer section temperature at 25 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Dan H
Job Details:
05/10/2023
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fairport Harbor, OH 44077
Dan H
Job Details:
05/10/2023
"Customer complaint of banging noise, noise is house pipes banging from water hammer, advised customer that they need a plumber to correct, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Lorain, OH 44053
Angel
Job Details:
05/10/2023
Replaced timer and selector knob tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Willoughby, OH 44094
Corina B
Job Details:
05/10/2023
"CC that there is a rattling noise when it first starts and doesnt do anything. Confirmed. Ran it through a manual drain, agitate and spin, lock is locking. Started a cycle with sheets, started. Drained started another cycle, started. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1817LB8
Near Conneaut, OH 44030
Dan H
Job Details:
05/10/2023
"Customer complaint that unit is leaking water, found console warped causing evaporator drain tube water to leak into fresh food section, unit needs new console , diffuser, and seals, console is no longer available ; ordrng 1 241542001 (Diffuser) and 1 240362601 (Diffuser) and 1 240352703 (Console)"
We serviced a
WHIRLPOOL RANGE
Model MGT8720DS00
Near Warrensville Heights, OH 44128
Bill
Job Details:
05/10/2023
"Cc needs new cook top, confirmed cc tried to get screws loose, all but three came free. Ordered new cook top, and 3 screws. Will need to drill old screws out. Office to follow up, cook top not available.; ordrng 1 W10336319 (Cook top) and 3 WP4159193 (Screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW
Near Cleveland, OH 44113
Angel
Job Details:
05/10/2023
Replaced hoses opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Jason N
Job Details:
05/10/2023
"Cc unit not powering onFound unit controls not responding. Checked power in to main control, good at 123v. Unplugged UI and power cycled unit. Closed door and drain pump turned on, main board is good, unit will need UI replaced. ; ordrng 1 W11368911 (Panel-ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Painesville, OH 44077
Jason N
Job Details:
05/10/2023
"Cc unit displays f2e2 and does not startVerified f2e2 on display for UI disconnected. Checked ribbon cables on UI board, all checked good. Fault code still exists. Unit will need UI panel replaced. ; ordrng 1 W11478519 (Panel-ui)"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Mentor, OH 44060
Jason N
Job Details:
05/10/2023
"Cc unit refrigerator section not coolingCustomer stated product is freezing in the deli drawer but the rest of the section is warm 50+ degrees. Found no airflow in ff section. Ran test 47, ff evap fan, fan did not turn on. Unit will need ff evaporator fan motor replaced. ; ordrng 1 WR60X26866 (Fan dc ff evap)"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Mayfield, OH 44143
Jason N
Job Details:
05/10/2023
"Cc unit water staying in soap dispenserRan auto test cycle, found no cold water coming into unit. Valve is buzzing. Cold water supply checked good. Unit will need cold side inlet valve.; ordrng 1 W11316256 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Willoughby, OH 44094
Jason N
Job Details:
05/10/2023
"Cc unit makes a boom sound sometime during the cycleRan diagnostics, found code f0e5 for off balance load detected. Ran auto test cycle. All functions passed. No abnormal sounds heard. Checked tub suspension, checked good. Started quick wash with clothing load. Unit sensed, filled and advanced to wash/agitation. No abnormal sounds heard. Ran drain and spin cycle with clothing load. Unit drained and spun out properly, no abnormal sounds heard. Could not duplicate noise concern at this time."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near LaGrange, OH 44050
Marie V
Job Details:
05/10/2023
"Replaced gearcase and belt, tested unit, no more squeaking. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Brooklyn, OH 44144
David R
Job Details:
05/10/2023
"Cc unit not heating. Found heater is open. Will need heater. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/10/2023
"Cc flame keeps going out when moving to simmer setting, confirmed cc took top of range off. Tried to adjust flame, was unable to get results. Ordered new valve scheduled follow up on 5/15.; ordrng 1 W11246817 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Atwater, OH 44201
Corina B
Job Details:
05/10/2023
Replaced the strike.tested. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Conneaut, OH 44030
Dan H
Job Details:
05/10/2023
"Installed new coils, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland Heights, OH 44121
Manny
Job Details:
05/10/2023
"Replaced control, unit unlocked ran test cycle good, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chardon, OH 44024
Joe O
Job Details:
05/10/2023
"Cc: water loud while dispensing, noise from under unit, water fill sprayCustomer stated unit louder then originally when dispensing water, and when compressor running intermittently makes a loud grinding noise. Customer also pointed out when filling there is not a consistent stream. Customer played audio clip of sound. Unable to determine from video. Tested fans, compressor, and damper. Found water pressure causing water to spray abnormally Needs water valvePart shows out of stock. Office to reschedule; ordrng 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Columbia Station, OH 44028
Gabriel P
Job Details:
05/10/2023
Replace pump but notice that it was leaking threw motor seal re order pump ; ordrng 1 W11085683 (Pump)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44105
David R
Job Details:
05/10/2023
"Cc banging noise. When filling up, water hamming, customer has odd pipes that are banging. Let customer know its her pipes. Not machine. Good. Unit is good. Op Test Ok."
We serviced a
MAYTAG COOKTOP GAS
Model CVGX2423B
Near Independence, OH 44131
David R
Job Details:
05/10/2023
"Cc unit RF burner will not work correctly. Will not spark with turning its on valve, will spark when turning on other valves and light up flame as well. Spark switch not closing per tech sheet for ignition. Ordering spark switch. ; ordrng 1 WP71003385 (Spark switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW
Near Cleveland, OH 44113
Angel
Job Details:
05/10/2023
Cc that unit is overheating and shutting off mid-cycle. Ran a test cycle and unit passed checked for error codes and it was not displaying any error codes. So I started a quick dry which was for about 35mins to see what it would do or happen and unit ran perfectly and heated perfectly and it never stopped cannot duplicate issue. Recommended them that for mixed loads to make sure there using timed dry to avoid unit turning off before everything is dry on a auto dry.
We serviced a
MAYTAG WASHER
Model Mvw7230hw0
Near Streetsboro, OH 44241
Corina B
Job Details:
05/10/2023
"CC that there is a hole in the agitator. Confirmed. The hole is in the basket. Part is still under warranty. Office to reschedule appointment. Brought parts back for return ; ordrng 1 W11178227 (Basket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Painesville, OH 44077
Dan H
Job Details:
05/10/2023
"Customer complaint that right front burner is not working, confirmed, found burner valve seized, unit needs new burner valve; ordrng 1 5304506550 (Burner valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Kirtland, OH 44094
Joe O
Job Details:
05/10/2023
Cc: freezing ff sectionFound temps in ff section at 37 degrees. Advised customer on loading. Items freezing are on top shelf in front of venting. Op test ok Customer showed pop
We serviced a
WHIRLPOOL WASHER
Model RTW4640YQ1
Near Cleveland, OH 44104
Marie V
Job Details:
05/10/2023
Cc that unit stopped again and is running for too long. Replaced control and ran calibration. Tested unit on rise and spin. All pass. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
David R
Job Details:
05/10/2023
"Cc unit towels are getting ripped. Customer threw away towels, so no pics of them. Used a towel to swipe around tub and agitator. Not catching at all. Same with my hand, no sharp corners, nothing catching or feel rough at all. Called techline, Called and went over previous repairs. Let know that tub was already replaced and agitator/washplate. Let know that I did not feel any rough or sharp parts. Nothing feels like its catching at all. Customer saying its the towels getting damaged. Techline went over customer making sure to use Towel Cycle, using correct load or a lesser load, use correct water options. Overloading is a big and common issue. All parts and components test good as of today. Everything is good and nothing to replace or order. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland, OH 44111
Angel
Job Details:
05/10/2023
Cc that unit was leaking from bottom and it wasnt draining. Confirmed unit is not draining causing unit to leak found that drain hose was put on backwards they had the check valve part on the drain port to the sink causing water not to drain. Installed drain hose property tested unit again opt test good.
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/10/2023
"Cc error code f51 and loud noise during agitation. Confirmed cc on code pulled code f51 rpm sensor. Tested sensor sensor malfunction. Could not confirm sound from agitation. Gave quote for the replacement of rpm sensor and hub. At this time customer will not be continuing with repairs.; ordrng 1 WPW10178988 (Rpm sensor) and 1 W10820039 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan H
Job Details:
05/10/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 45 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland Heights, OH 44112
Manny
Job Details:
05/10/2023
"Cc unit not cooling, found evap covered in frost, removed cover and steamed evap (36mins) found heater disconnected, reconnected and ran force defrost, unit started defrosting, opt test ok"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED2VHEXVQ01
Near South Euclid, OH 44121
Manny
Job Details:
05/10/2023
"Cc unit not making ice, verify and icemaker auger"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Joe O
Job Details:
05/09/2023
Installed screw. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Lakewood, OH 44107
Manny
Job Details:
05/09/2023
"Replaced cooling fan, ran test to 350, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lorain, OH 44052
Marie V
Job Details:
05/09/2023
"Cc that. Unit is shaking and making thumping noise while spinning. Ran diag, no error codes. Tested unit, unit is working as designed . Tested washer with towels and showed cust off balance and how to correct, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9600TW1
Near Avon Lake, OH 44012
Marie V
Job Details:
05/09/2023
"Cc that cant start unit. Confirmed, found thermal fuse open. Cust cleaned out vent. Replaced fuse from T/S. Also check the air flow outside is good. Op test ok; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Willoughby, OH 44094
Corina B
Job Details:
05/09/2023
"CC that the u it will not agitate. Confirmed. Ran diag F0e3 Overload , f7e6 Motor Circuit Open. Found the shifter arm is broken. Replaced the shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W10913953 (ACTUATOR), from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMBA
Near Willoughby, OH 44094
Corina B
Job Details:
05/09/2023
Replaced the control. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
Gabriel P
Job Details:
05/09/2023
Food freezing tech replace damper and thermistor and still freezing ordered control and ui but one part is out of stock cannot schedule till we find part ; ordrng 1 W11595219 (Control) and 1 W11566894 (User)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details:
05/09/2023
Installed hinges. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Mentor, OH 44060
Jason N
Job Details:
05/09/2023
"Cc unit not heating properly, takes too long to cook Ran heat test at 100% power with glass of water for 1 minute. Water is hot after 1 minute. Ran an additional 1 min at 100% power. Water bubbling, almost at a boil. Advised customer no issues found with unit at this time. Advised to ensure cook power is set to 100% and to have the turntable set to ON. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Garfield Heights, OH 44125
Bill
Job Details:
05/09/2023
"Cc unit does not operate, could not verify cc. Unit operated as intended when started. Ran diagnostics no error codes, instructed customer to just push button not hold unless cancelling load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cleveland, OH 44106
Manny
Job Details:
05/09/2023
"Cc fz not sealing, verified and FZ gasket coming off, replaced with pre id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44103
Manny
Job Details:
05/09/2023
"Cc unit not cooling, verified and unit is unplugged, and there is physical damage on the cabinet, and physical damage is not covered by warranty, plug in and nothing removed cover and power cord not plugged into the harness, plugged in and found cooling is off, plugged into killawatt and good, turn cooling on and unit kicked on, advise customer to allow the unit to run for at least 24 hours. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44128
Bill
Job Details:
05/09/2023
"Cc dryer not heating, confirmed cc turned unit on for a couple of mins took temp 74 degrees. Check voltage at outlet and unit 240v, tested thermal fuse and high level cut off. Both had continuity, test heating element found to be open. Removed element and found it to be burnt and broken. Replaced element from truck stock, tested unit opt test good.; used 1 279838 (Heating element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jason N
Job Details:
05/09/2023
"Cc unit not draining all the way and not drying dishesRan diagnostics, no codes stored. Ran test cycle. All functions passed, unit drained out completely and heater turned on at end of cycle. Customer is using rinse aid. Advised customer to ensure heated dry option is turned on, possibly extended dry as well. Could not duplicate draining or drying concerns with unit at this time."
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRW01
Near Mentor, OH 44060
Jason N
Job Details:
05/09/2023
"Cc unit not defrosting properlyCustomer stated he getting frost building up in his freezer section on product and shelves. Found air leaking in to freezer section from ice dispenser door. Door is not sealing, spring is weak and not holding door closed. Customer does not want to repair."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Willoughby, OH 44094
Jason N
Job Details:
05/09/2023
"Cc unit not powering on, sparking at outlet when plugging back inPlugged in unit, advised customer that it it normal for arcing to occur when plugging in any device to a receptacle. Able to run diagnostics, found codes f6e2 for ACU unable to hear UI and f2e1 for UI stuck button. Unit will need console replaced. Customer declined repair at this time. Estimate only. ; ordrng 1 W11112656 (Console)"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Euclid, OH 44123
Jason N
Job Details:
05/09/2023
Cc unit gas inlet pipe connection is stripped.Confirmed threads on gas inlet pipe are mashed. Replaced burner assembly using customer supplied pre Id part. Could not connect gas line to new inlet pipe. Gas line will not thread properly to new pipe. Advised customer that landlord will have to replace gas line.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Parma, OH 44134
David R
Job Details:
05/09/2023
"Cc unit not going through cycle, brand new. Found installers put drain hose directly into ground. Corrected. Let customer know drain hose height in owners manual, unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44105
David R
Job Details:
05/09/2023
"Cc unit banging. Found unit not leveled, correct. Also zip tied the drain line and water lines. Good. Advised to make sure loads are not overloaded. Unit is good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Garfield Heights, OH 44125
David R
Job Details:
05/09/2023
"Cc unit not heating. Cleared out lint from outside vent. Switched temp from air fluff to High. Heat is working and cycling. Let run for 10 mins. Cycling on and off with no problems. Could not see any burnt wires, unless unit was not getting correct power. But as of today, all checks good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Seven Hills, OH 44131
Bill
Job Details:
05/09/2023
"Cc unit not responding, confirmed cc unplugged unit waited 30 sec plugged unit back in. Unit was responding, pulled diagnostics ran error codes found f0e3 over load, reset codes ran diagnostics test. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Royalton, OH 44133
David R
Job Details:
05/09/2023
"Cc questions about Wrinkle Guard. Let customer know everything she needs is in owners manual. Wrinkle Guard is not a constant cycle, comes on periodically for 90 mins. All functions are good. Unit is good. Op Test Ok"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS0
Near Windham, OH 44288
Brian M
Job Details:
05/09/2023
"Cc unit not powering on and that he just purchased unitModel serial come back as 2016 and there is grease all over unit like its been used for a few years, advised customer on this condition. Found unit not plugged in Plugging unit in and tested unit is functioning properly Advised to consult with seller"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Brian M
Job Details:
05/09/2023
"Cc unit still giving oob error Verified condition, from service bulletin it can be a motor or control issue will replace both. ; ordrng 1 W11026785 (motor-drve) and 1 W11624938 (Control)"
We serviced a
GE REFRIGERATOR
Model PSB48YSKBSS
Near Painesville, OH 44077
Dan H
Job Details:
05/09/2023
"Customer complaint that unit is not cooling, compressor and condenser fan are not running, evaporator fan is not running, fresh food section and freezer section at room temperature, unit needs new main control; ordrng 1 WR55X41845 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Avon Lake, OH 44012
Marie V
Job Details:
05/09/2023
"Cc that the unit is squeaking when spinning and it was thumping on a small load while spinning. Tested dampers. Also showed cust they are good. Unit had an off balance load. Ran unit with some clothes in it. Cust said that it squeaks on a spin and when agitating makes a noise as well. Verify underneath, unit will need new gearcase.; ordrng 1 W11449840 (Gearcase) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kirtland, OH 44094
Corina B
Job Details:
05/09/2023
"CC the the deli drawer does not come out easy and is freezer food. Confirmed. Found frost and ice on the back wall. S code S16360 to cover labor. Will need a control, ui, drain fan. ; ordrng 1 W11457241 (Drain pan) and 1 W11087438 (Fan) and 1 W10843055 (Control) and 1 W11387386 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Willoughby, OH 44094
Joe O
Job Details:
05/09/2023
Installed keypad. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Strongsville, OH 44136
Gabriel P
Job Details:
05/09/2023
"Replace adjuster kit,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Avon, OH 44011
Angel
Job Details:
05/09/2023
"Cc that unit is making loud noise but today is not. Verified and found freezer evaporator frosted over causing the fan to hit the ice and making the noise unit will need control board, ui, and fan with harness. Ordering parts ; ordrng 1 WPW10675033 (Control bosrd) and 1 W11330971 (Ui) and 1 W11249952 (Harness, fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Rocky River, OH 44116
Angel
Job Details:
05/09/2023
"Cc that unit was loud. Confirmed cc, took apart unit and will need rollers and belt, used repair kit replaced belt, idler pulley and rollers tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
