Service History 13 | Fred's Appliance

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Westlake, OH 44145

Marie V

Job Details: 05/21/2021

"Authorization is for the washer machine. Cc that the unit is making a loud noise. Confirmed noise is coming from blower wheel, found blower wheel broken, unit will need new blower. Advice cust to call back to get a authorization for dryer. Mod: NED5800HW0 Serial: MX0519581 . Blower wheel part number WP697772."

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Mentor, OH 44060

Dan H

Job Details: 05/21/2021

"Customer complaint of vibration and off balance, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, suspension is good, unit is level, ran high speed spin in manual test cycle, unit spins, unit agitates, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Highland Heights, OH 44143

Jason N

Job Details: 05/21/2021

"Cc unit not washing dishes wellCustomer states dishes on upper rack are not coming clean all the time. He already cleared filter area, and checked spray arms. Ran wash test, spray pressure slightly reduced, found spray arms are not rotating. Found spray manifold on upper rack is separated, leaking large amount of water out. Unit needs spray manifold. Customer wants to install himself. ; ordrng 1 WPW10571949 (Manifold)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 05/21/2021

"Replaced control, UI, FZ light. Unit still not working. Called techline. Went over symptoms. Had me unplug each load one by one. Unit was still not working correctly. Tested left FF door switch, not correct voltage. Techline said order and replace door switch . In process of testing, or trying to get the switch out, it broke, place tape over. Let customer know.****place on cancellation list. As soon as possible ; ordrng 2 W11384469 (Door switch)s and 1 W11396033 (FZ door switch)"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Chardon, OH 44024

Brian M

Job Details: 05/21/2021

"Cc of noise then unit stopped running Found thermal fuse open, once unit ran found rear rollers to be worn out Replaced using truck stock repair kit Ran test cycle OP Test Ok ; used 1 3392519 (), and 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, OH 44055

Marie V

Job Details: 05/20/2021

"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/20/2021

"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Cleveland, OH 44124

Brian M

Job Details: 05/20/2021

Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)

We serviced a

MAYTAG REFRIGERATOR

Model MTB1954ARW

Near Cleveland, OH 44111

Corina B

Job Details: 05/20/2021

CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Chagrin Falls, OH 44022

Jason N

Job Details: 05/20/2021

"Cc unit making squealing noise.Ran dryer test, confirmed noise coming from belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mentor, OH 44060

Dan H

Job Details: 05/20/2021

"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near North Ridgeville, OH 44039

David R

Job Details: 05/20/2021

"Cc unit is making a ticking noise. No noise when arrived. Unit in defrost mode. Unplugged unit for 5-10 mins. Plugged in. Unit came on, comp and fan kicked on. Fans in both sections sound normal, damper opening/closing.water dispenser working correctly, Icemaker good. Let unit run for 20 mins. No out of the ordinary noises. Went through diagnostics tested all components that make noise. All check good. No banging or anything hitting. Checked components multiple times. Nothing. All checked good. Op test okNo noise as of today."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS

Near Moreland Hills, OH 44022

Brian M

Job Details: 05/20/2021

Installed door OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Lorain, OH 44053

Marie V

Job Details: 05/20/2021

"Cc that the right front burner does not always turns on. Check burner nothing is inside burner or orifice is clear. Check for a spark in all igniter,good.tested the RF burner and it took a couple of spark to light up. Change the front caps and tested. No problem to light up. Unit will need new caps. Cust will wait. If he wants to order caps he will give us a call. Cust does not need us to install. ; ordrng 1 WPW10300347 (Caps), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Olmsted, OH 44070

Marie V

Job Details: 05/20/2021

"Cc that the unit still making the same noise, not all the time but still doing it. Tested unit couldnt duplicate noise. Tilted unit and removed pulley and cam found cam missing a teeth , called senior tech BJ and send him pics, ask me to replace, also verify the shaft on gearcase looks good. Replaced Cam from T/S. Tested unit and ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near North Olmsted, OH 44070

Marie V

Job Details: 05/20/2021

Cc that the drawer is sticking. Confirmed adjusted drawer op test ok also ask cust about icemaker she said is working fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Conneaut, OH 44030

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good. Missing the outlet cover is also missing the install brackets; ordrng 1 W11407385 (Cover) and 2 WP8269145 (Bracket)s

We serviced a

KITCHENAID REFRIGERATOR

Model JFC2290VPF1

Near Conneaut, OH 44030

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44111

Corina B

Job Details: 05/20/2021

Replaced the lock. Will need the strike. Cust can install the strike. ; ordrng 1 W11457841 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771RWYW01

Near North Olmsted, OH 44070

David R

Job Details: 05/20/2021

"Cc unit making ice but seems to be taking longer than usual. Checked airflow, items blocking vent a little. Checked temp control. At one snowflake. Adjusted snowflake to 3, recommended. Went over owners manual with customer. One temp control, went over Icemaker section, temp control section and adjusting controls section for temp and ice maker. Customer can always refer to owners manual. Says 3 days for a full basket. Depending on temp settings, could also affect Icemaker. Adjusted temps for customer. Unit test good. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDE251YL0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/20/2021

Cc unit wont spin Found idler pulley seized Replaced using truck stock dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF0

Near Painesville, OH 44077

Dan H

Job Details: 05/20/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 67 degrees, nothing is running , ice maker thermistors ripped off, unit needs new control and ice maker ; ordrng 1 242115283 (Cntrl) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Mentor, OH 44060

Dan H

Job Details: 05/20/2021

"Installed new control , advised customer to monitor"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Perry, OH 44081

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good.

We serviced a

KITCHENAID WALL OVEN

Model KEHC379JSS08

Near Moreland Hills, OH 44022

Jason N

Job Details: 05/20/2021

Cc unit door glass broke. Confirmed inner oven door glass broke. Quoted for replacement. Ordering.; ordrng 1 WP4449253 (Glass)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 05/20/2021

"Cc unit intermittently draining. Ran diagnostics, did not find any codes in history, but customer states sometimes it will not drain fully. Ran diagnostics cycle, drain seems a little slow. Checked drain hose installation, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Corrected drain hose install. Ran wash cycle then cancel drain. Good drain out. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/20/2021

Found latch broken replace it but they lost the bazel so Im going to order it opt test ok ; ordrng 1 W11215091 (Bazel)

We serviced a

MAYTAG DRYER

Model DG8410

Near Kirtland, OH 44094

Dan H

Job Details: 05/20/2021

"Installed, pulley, rollers, belt, and blower wheel, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SDRXXB03

Near Ravenna, OH 44266

Brian M

Job Details: 05/20/2021

Installed drain tube

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, OH 44266

Brian M

Job Details: 05/20/2021

"Cc of no ice Found bail arm reading bin full Needs icemaker ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near Westlake, OH 44145

Corina B

Job Details: 05/20/2021

Cc that they were having problems turning on burner. Verified and cleaned burner cap and adjusted the flame level. Unit working as designed now. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Chardon, OH 44024

Dan H

Job Details: 05/20/2021

"Customer complaint that unit shuts off after 10 minutes and is not cleaning the dishes, ran diagnostics no error codes found, started normal wash cycle, wash motor is pumping, incoming water temperature at 83 degrees , unit did not shut off, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Cleveland, OH 44135

Corina B

Job Details: 05/20/2021

CC that the freezer door opens when closing the ff door. Advised customer to try to not slam ff section door and that with these units they will have this problem of freezer door opening with the air pressure the bottom door makes when closing and we leveled unit for him. Unit working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Columbia Station, OH 44028

David R

Job Details: 05/20/2021

"Cc unit controls not coming on,unplugged, reset outlet. Not working still. Went through diagnostics. Found F6E2 error code. Miscommunication. Order control and UI; ordrng 1 W11162440 (Control) and 1 W11135391 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44111

David R

Job Details: 05/20/2021

"Moved unit back about an inch, had customer check. Said it was good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Garfield Heights, OH 44125

David R

Job Details: 05/20/2021

Cc clothes not getting clean. Found actuator arm broken. Replaced from t/s. Tested. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Painesville, OH 44077

Jeff M

Job Details: 05/20/2021

The unit is not cooking at a consistent temperature. I put it in test mode the ambient temperature that the control board was reading was fluctuating by 3? in diagnostics the ambient temperature should not fluctuate it should be consistent corresponding with the temperature of the kitchen or room its set in needs a new control. no eta ; ordrng 1 W10877013 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near Kirtland, OH 44094

Dan H

Job Details: 05/20/2021

"Installed new bracket, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Avon Lake, OH 44012

Marie V

Job Details: 05/20/2021

Cc that the unit is making a thumping noise. Confirmed. Took front panel off and inspected felt seal. Found a nut stuck in it causing it to hit the plastic seal. Removed plastic seal is good. Cust put a load of clothes to test unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/20/2021

"Replace icemaker it cycle,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/20/2021

"Replace pump assembly,also ran diagnostics test pass,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/20/2021

"Cc unit left door harder to close, and dispenser not shutting off after releasing switch.Customer stated left side door needs more of a push to close, not sure if this is faulty. Water dispense will continue to dispense water after switch is released. Found water dispense working as designed, approx. 1 sec in lag after switch is released before water stops, advised customer this is normal operation. Adjusted unit for slight tilt back to allow door to gravity close, advised left door may need an extra push as the mullion rail will need seated in the receiver, this is also normal operation. Unit is working as designed."

We serviced a

SAMSUNG DRYER

Model DV45K6500GW

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/20/2021

"Replace pulley,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jeff M

Job Details: 05/20/2021

The pump failed needs replaced ; ordrng 1 W10919003 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS00

Near Painesville, OH 44077

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Seven Hills, OH 44131

David R

Job Details: 05/20/2021

"Cc unit leaks a little bit underneath, hasnt done it in a while, customer said he did had to tighten hoses because was leaking from installation. Made sure hoses tight, good. Ran a diagnostics, ran manual diagnostics filled unit up with water. Drained. Checked underneath, no leaks. No leaks in the back. Ran unit on heavy duty with a load for a couple of mins. Good, no leaks. Tested recirculation pump. No holes in gasket. Ran drain/spin for load inside. Unit test good. Recently had hot water tank leaking, maybe water worked its way towards washing machine as well. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 05/20/2021

Cc unit leaking Could not get unit to leak but I pulled unit re leveled and made sure all connections are tightened properly Ran test cycle again no issue found

We serviced a

KENMORE REFRIGERATOR

Model 106.445696

Near Chesterland, OH 44026

Dan H

Job Details: 05/20/2021

"Installed new thermostat, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Lakewood, OH 44107

Marie V

Job Details: 05/20/2021

"Replaced parts , showed cust. Op test ok. Cust paid in full over the phone."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Strongsville, OH 44136

Corina B

Job Details: 05/20/2021

"Replaced the gearcase, cam, shifter and harness. Ran a calibration. Optest ok."

We serviced a

GE MICROWAVE

Model JVM6175DK122O

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/20/2021

"Customer complaints when using potatoes,beverage and popcorn moisture sensor comes on found sensor open gave estimate customer will not fix ; ordrng 1 WB18X10494 (Harness) and 1 WB24X799 (Moisture sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Streetsboro, OH 44241

Brian M

Job Details: 05/20/2021

Cc ice maker wont stop making ice Found bail arm popped out of place

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Thompson, OH 44086

Jeff M

Job Details: 05/20/2021

The unit has a communications error needs both main control and ui; ordrng 1 W11135391 (Ui) and 1 W11195970 (Control)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Gates Mills, OH 44040

Dan H

Job Details: 05/20/2021

"Customer complaint that unit is not starting, confirmed, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, OH 44102

Dan H

Job Details: 05/20/2021

"Installed new control and thermistor, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS

Near Highland Heights, OH 44143

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Montville, OH 44064

Jeff M

Job Details: 05/20/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Middleburg Heights, OH 44130

Corina B

Job Details: 05/20/2021

"CC that the unit is not making ice all the time and unit turns off. Checked the Ff 47* Fz 19* ran step 47 ice maker good. Checked the deli control, clear no water in the ui. Ran step 4 checked the frost pattern, good. Thermistors passed. Will need a new control and ui. Did unplug the deli control, even though it looked ok. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1100XTLQ1

Near Cleveland, OH 44113

Jason N

Job Details: 05/20/2021

"Installed heater element. Ran wash test, noticed water coming in is not hot. Ran water at sink. Retested wash cycle, still no hot water. Traced plumbing to unit. Found unit is connected to cold water supply. Advised customer to have plumber switch unit water connections so unit is provided with hot water for proper operation."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Broadview Heights, OH 44147

David R

Job Details: 05/20/2021

Replaced parr. Customer tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/20/2021

"Found a gap on liner use silicone to seal it,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Strongsville, OH 44149

David R

Job Details: 05/20/2021

"Cc unit making knocking noise when agitate or spin. Verified noise, not super load but noticeable. Nothing loose. Also customer keeps getting overload error code. Ordering drive system and control ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate) and 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma Heights, OH 44130

Corina B

Job Details: 05/20/2021

"Replaced the gearcase, stator, rotor, clutch, cam. Ran a calibration. Started a drain and spin. Optest ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/20/2021

"Replace timer,ran time dry and it move from sanitize to 70 minutes,opt test ok"

We serviced a

KENMORE DRYER

Model 110.97511701

Near Avon, OH 44011

Gabriel P

Job Details: 05/20/2021

"Replace kit this was a stack unit it took me a little longer to complete is all done,opt test ok"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Willowick, OH 44095

Dan H

Job Details: 05/20/2021

"Customer complaint that knobs come off too easy, found metal locking ring coming out of plastic knob, unit needs two new knob, customer can install ; ordrng 2 W11190815 (Knob)s"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Cleveland Heights, OH 44106

Jason N

Job Details: 05/20/2021

"Cc unit top ring separated from drum.Customer stated the piece at the top of the drum had separated from the drum. Replaced tub ring using customer supplied pre id part. Also replaced top panel locks as the left one was not holding top panel down properly. Ran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/20/2021

"Cc unit making a buzzing noise and not heatingRan heat test, confirmed, both loud buzzing and no heat. Dropped unit from cabinet space. Replaced both magnetron and diode using customer supplied pre Id parts. Ran bench test with glass of water. No abnormal sounds, and water heated. Reinstalled unit into cabinet. Op test good."

We serviced a

KITCHENAID RANGE

Model KESK901SSS05

Near South Euclid, OH 44118

Jason N

Job Details: 05/20/2021

Installed control transformer and thermostat. Unit powered on. Ran bake test to 300 degrees. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS3

Near University Heights, OH 44118

Jason N

Job Details: 05/20/2021

"Cc unit door spring came off, door falls down.Confirmed right side door link cable snapped. Replaced both side cable links using customer supplied part. Door op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Strongsville, OH 44136

David R

Job Details: 05/20/2021

Replaced nameplate. Tested. Good. Answered questions from customer about temp. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Wellington, OH 44090

David R

Job Details: 05/20/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Parma Heights, OH 44130

Marie V

Job Details: 05/20/2021

"Cc that the ice maker still not working. Took temps 45* o fresh food section and 19* on freezer. Check for power coming in to ice maker 0v unplugged unit and plugged back in ice maker cycled on its own and filled with water. Check frost pattern on evaporator it was good. Called Senior tech BJ, told me to let unit run for at least 10 min and check for temp. Called Whirlpool tech line they said to replace control board and thermistors. ; ordrng 1 WPW10312695 (Control) and 1 12952005 (Freezer light incl thermistor) and 1 W10884713 (Ice maker harness)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Streetsboro, OH 44241

Brian M

Job Details: 05/20/2021

Complaint wont spin Ran manual spin test OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/20/2021

Cc of no drain Found grease in drain tube Cleared clog OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma, OH 44134

Corina B

Job Details: 05/20/2021

"CC that the unit is stuck in a wash cycle. Ran diag f2e1 stuck key. Ran a manual agitate and spin, also did a calibration. Ran a heavy duty cycle with towels and waited until it advanced to the rinse unit is working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, OH 44118

Jason N

Job Details: 05/20/2021

"Installed filter head. Purged water system of air. Tested water dispense. Good pressure, no abnormal noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44109

Jason N

Job Details: 05/19/2021

"Swapped parts over to new door, installed new door. Tested dispense functions. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Brian M

Job Details: 05/19/2021

Installed wiring harness Ran several test to verify everything functioning Ran quick was with customer There was a ton of soap left in system advised to run quick was another time to help rinse out the soap in the tub

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rootstown, OH 44272

Brian M

Job Details: 05/19/2021

Cc of noise and unit not blowing Found blower blade stripped out Replaced using back truck stock OP Test Ok ; used 1 Wp6954089 (Blower) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/19/2021

Cc that the freezer light is not working and that the right hand side door opens up too quick and it bounce back.replaced freezer light and leveled unit to avoid that problem . Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Amherst, OH 44001

David R

Job Details: 05/19/2021

Replaced parts. Tested. Called for water. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, OH 44077

Dan H

Job Details: 05/19/2021

"No adult home at house, customer will need to be rescheduled ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Amherst, OH 44001

David R

Job Details: 05/19/2021

"Found filter not positioned all the way in, causing no water to come out dispenser or to ice. Corrected, tested, good water flow from dispenser and Icemaker cycled and called for water. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Cleveland, OH 44124

Dan H

Job Details: 05/19/2021

"Installed new closer and ice maker , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Corina B

Job Details: 05/19/2021

"CC that the unit is humming. Found the drain pump running. Held the start button in for 10 seconds. Ran diag F8e1 long fill no fill. Checked the hot and cold valves, were turned off. Correct. Ran a calibration. Optest ok."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44109

Corina B

Job Details: 05/19/2021

"CC that there is a thumping noise. Replaced the dryer repair kit. Optest ng. Checked the blower wheel, clear. Checked the felt. Found a piece of felt riding on the support rollers. Remote excessive felt. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4850XQ1

Near Bay Village, OH 44140

Corina B

Job Details: 05/19/2021

CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse. Replaced the thermal fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon, OH 44011

Corina B

Job Details: 05/19/2021

"CC that the unit is not cooling. Unit was unplugged. Ran diag thermistors passed. The evap fan compressor and condenser fan turns on,good frost pattern on the evap. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elyria, OH 44035

Gabriel P

Job Details: 05/19/2021

"Gearcase leaking lots of oil gave estimate customer not fixing ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Amherst, OH 44001

Gabriel P

Job Details: 05/19/2021

Found Freon bubbleling inside lines explain customer is a normal sound

We serviced a

WHIRLPOOL ICEMAKER

Model GI15NDXZS0

Near Strongsville, OH 44149

David R

Job Details: 05/19/2021

Replaced part. Tested. Good. Running clean cycle with cleaning in it. Op test ok

We serviced a

KENMORE RANGE

Model 79074333310

Near Streetsboro, OH 44241

Brian M

Job Details: 05/19/2021

Installed igniterOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

David R

Job Details: 05/19/2021

"Cc unit will sometimes cut off midway through or at beginning off cycle. Clothes still wet. Put watt meter on ran a diagnostics, power did not drop. Ran a high spin. Tested good. F0E3, F1E2. Did a factory reset and calibration. Order control. ; ordrng 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Olmsted, OH 44070

Marie V

Job Details: 05/19/2021

"Cc that the unit is not always spinning the cloth out. Got error code of F7E6 motor fault and that sometimes it shakes a lot. Took a look underneath unit. Found shifter off place. Replaced from T/S , ran calibration and auto test, pass. Told cust how to load washer because now is a little different from what weareuse to. If it goes off balance to press start and rearrange clothes and press start to continue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near North Royalton, OH 44133

David R

Job Details: 05/19/2021

"Cc unit sounds loud when locking and when cycle is over no noise. Confirmed that the End Beep options was turned off. Let customer know the different levels it can turn up to. Can also refer back to owners manual as well. Went through diagnostics, no error codes. Locking sound is normal. Unit test good. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/19/2021

Cc unit loud while microwaving Found microwave fan damaged and making noise Needs fan housing assembly ; ordrng 1 W11344874 (Fan)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/19/2021

"Cc lid lock not working, light flashing.Ran manual lid lock test, confirmed lid will not lock. Replaced lid lock using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS4

Near Moreland Hills, OH 44022

Dan H

Job Details: 05/19/2021

"Installed new drain hose, op test good"

We serviced a

WHIRLPOOL DRYER

Model LDE9806ACE

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/19/2021

"Cc unit has a burning smell and not drying clothes.Inspected unit, found nothing unusual with wiring or element. All thermals tested good. Ran dryer op test, found unit making loud rattling noise. Found blower wheel loose and free spinning on motor shaft. Unit needs blower wheel. ; ordrng 1 Y303836 (Blower wheel) and 1 WP9703438 (Retaining ring)"