We serviced a
AMANA WASHER
Model NFW5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 05/21/2021
"Authorization is for the washer machine. Cc that the unit is making a loud noise. Confirmed noise is coming from blower wheel, found blower wheel broken, unit will need new blower. Advice cust to call back to get a authorization for dryer. Mod: NED5800HW0 Serial: MX0519581 . Blower wheel part number WP697772."
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Mentor, OH 44060
Dan H
Job Details: 05/21/2021
"Customer complaint of vibration and off balance, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, suspension is good, unit is level, ran high speed spin in manual test cycle, unit spins, unit agitates, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Highland Heights, OH 44143
Jason N
Job Details: 05/21/2021
"Cc unit not washing dishes wellCustomer states dishes on upper rack are not coming clean all the time. He already cleared filter area, and checked spray arms. Ran wash test, spray pressure slightly reduced, found spray arms are not rotating. Found spray manifold on upper rack is separated, leaking large amount of water out. Unit needs spray manifold. Customer wants to install himself. ; ordrng 1 WPW10571949 (Manifold)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2021
"Replaced control, UI, FZ light. Unit still not working. Called techline. Went over symptoms. Had me unplug each load one by one. Unit was still not working correctly. Tested left FF door switch, not correct voltage. Techline said order and replace door switch . In process of testing, or trying to get the switch out, it broke, place tape over. Let customer know.****place on cancellation list. As soon as possible ; ordrng 2 W11384469 (Door switch)s and 1 W11396033 (FZ door switch)"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
"Cc of noise then unit stopped running Found thermal fuse open, once unit ran found rear rollers to be worn out Replaced using truck stock repair kit Ran test cycle OP Test Ok ; used 1 3392519 (), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 05/20/2021
"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/20/2021
"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Brian M
Job Details: 05/20/2021
Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit making squealing noise.Ran dryer test, confirmed noise coming from belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near North Ridgeville, OH 44039
David R
Job Details: 05/20/2021
"Cc unit is making a ticking noise. No noise when arrived. Unit in defrost mode. Unplugged unit for 5-10 mins. Plugged in. Unit came on, comp and fan kicked on. Fans in both sections sound normal, damper opening/closing.water dispenser working correctly, Icemaker good. Let unit run for 20 mins. No out of the ordinary noises. Went through diagnostics tested all components that make noise. All check good. No banging or anything hitting. Checked components multiple times. Nothing. All checked good. Op test okNo noise as of today."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/20/2021
Installed door OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Lorain, OH 44053
Marie V
Job Details: 05/20/2021
"Cc that the right front burner does not always turns on. Check burner nothing is inside burner or orifice is clear. Check for a spark in all igniter,good.tested the RF burner and it took a couple of spark to light up. Change the front caps and tested. No problem to light up. Unit will need new caps. Cust will wait. If he wants to order caps he will give us a call. Cust does not need us to install. ; ordrng 1 WPW10300347 (Caps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
"Cc that the unit still making the same noise, not all the time but still doing it. Tested unit couldnt duplicate noise. Tilted unit and removed pulley and cam found cam missing a teeth , called senior tech BJ and send him pics, ask me to replace, also verify the shaft on gearcase looks good. Replaced Cam from T/S. Tested unit and ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
Cc that the drawer is sticking. Confirmed adjusted drawer op test ok also ask cust about icemaker she said is working fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good. Missing the outlet cover is also missing the install brackets; ordrng 1 W11407385 (Cover) and 2 WP8269145 (Bracket)s
We serviced a
KITCHENAID REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
Replaced the lock. Will need the strike. Cust can install the strike. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
David R
Job Details: 05/20/2021
"Cc unit making ice but seems to be taking longer than usual. Checked airflow, items blocking vent a little. Checked temp control. At one snowflake. Adjusted snowflake to 3, recommended. Went over owners manual with customer. One temp control, went over Icemaker section, temp control section and adjusting controls section for temp and ice maker. Customer can always refer to owners manual. Says 3 days for a full basket. Depending on temp settings, could also affect Icemaker. Adjusted temps for customer. Unit test good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/20/2021
Cc unit wont spin Found idler pulley seized Replaced using truck stock dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, OH 44077
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 67 degrees, nothing is running , ice maker thermistors ripped off, unit needs new control and ice maker ; ordrng 1 242115283 (Cntrl) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Installed new control , advised customer to monitor"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, OH 44081
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID WALL OVEN
Model KEHC379JSS08
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/20/2021
Cc unit door glass broke. Confirmed inner oven door glass broke. Quoted for replacement. Ordering.; ordrng 1 WP4449253 (Glass)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit intermittently draining. Ran diagnostics, did not find any codes in history, but customer states sometimes it will not drain fully. Ran diagnostics cycle, drain seems a little slow. Checked drain hose installation, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Corrected drain hose install. Ran wash cycle then cancel drain. Good drain out. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/20/2021
Found latch broken replace it but they lost the bazel so Im going to order it opt test ok ; ordrng 1 W11215091 (Bazel)
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, OH 44094
Dan H
Job Details: 05/20/2021
"Installed, pulley, rollers, belt, and blower wheel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXB03
Near Ravenna, OH 44266
Brian M
Job Details: 05/20/2021
Installed drain tube
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 05/20/2021
"Cc of no ice Found bail arm reading bin full Needs icemaker ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Westlake, OH 44145
Corina B
Job Details: 05/20/2021
Cc that they were having problems turning on burner. Verified and cleaned burner cap and adjusted the flame level. Unit working as designed now. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Chardon, OH 44024
Dan H
Job Details: 05/20/2021
"Customer complaint that unit shuts off after 10 minutes and is not cleaning the dishes, ran diagnostics no error codes found, started normal wash cycle, wash motor is pumping, incoming water temperature at 83 degrees , unit did not shut off, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44135
Corina B
Job Details: 05/20/2021
CC that the freezer door opens when closing the ff door. Advised customer to try to not slam ff section door and that with these units they will have this problem of freezer door opening with the air pressure the bottom door makes when closing and we leveled unit for him. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
David R
Job Details: 05/20/2021
"Cc unit controls not coming on,unplugged, reset outlet. Not working still. Went through diagnostics. Found F6E2 error code. Miscommunication. Order control and UI; ordrng 1 W11162440 (Control) and 1 W11135391 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44111
David R
Job Details: 05/20/2021
"Moved unit back about an inch, had customer check. Said it was good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Garfield Heights, OH 44125
David R
Job Details: 05/20/2021
Cc clothes not getting clean. Found actuator arm broken. Replaced from t/s. Tested. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
The unit is not cooking at a consistent temperature. I put it in test mode the ambient temperature that the control board was reading was fluctuating by 3? in diagnostics the ambient temperature should not fluctuate it should be consistent corresponding with the temperature of the kitchen or room its set in needs a new control. no eta ; ordrng 1 W10877013 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Kirtland, OH 44094
Dan H
Job Details: 05/20/2021
"Installed new bracket, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 05/20/2021
Cc that the unit is making a thumping noise. Confirmed. Took front panel off and inspected felt seal. Found a nut stuck in it causing it to hit the plastic seal. Removed plastic seal is good. Cust put a load of clothes to test unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/20/2021
"Replace icemaker it cycle,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/20/2021
"Replace pump assembly,also ran diagnostics test pass,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/20/2021
"Cc unit left door harder to close, and dispenser not shutting off after releasing switch.Customer stated left side door needs more of a push to close, not sure if this is faulty. Water dispense will continue to dispense water after switch is released. Found water dispense working as designed, approx. 1 sec in lag after switch is released before water stops, advised customer this is normal operation. Adjusted unit for slight tilt back to allow door to gravity close, advised left door may need an extra push as the mullion rail will need seated in the receiver, this is also normal operation. Unit is working as designed."
We serviced a
SAMSUNG DRYER
Model DV45K6500GW
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/20/2021
"Replace pulley,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
The pump failed needs replaced ; ordrng 1 W10919003 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Seven Hills, OH 44131
David R
Job Details: 05/20/2021
"Cc unit leaks a little bit underneath, hasnt done it in a while, customer said he did had to tighten hoses because was leaking from installation. Made sure hoses tight, good. Ran a diagnostics, ran manual diagnostics filled unit up with water. Drained. Checked underneath, no leaks. No leaks in the back. Ran unit on heavy duty with a load for a couple of mins. Good, no leaks. Tested recirculation pump. No holes in gasket. Ran drain/spin for load inside. Unit test good. Recently had hot water tank leaking, maybe water worked its way towards washing machine as well. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 05/20/2021
Cc unit leaking Could not get unit to leak but I pulled unit re leveled and made sure all connections are tightened properly Ran test cycle again no issue found
We serviced a
KENMORE REFRIGERATOR
Model 106.445696
Near Chesterland, OH 44026
Dan H
Job Details: 05/20/2021
"Installed new thermostat, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Lakewood, OH 44107
Marie V
Job Details: 05/20/2021
"Replaced parts , showed cust. Op test ok. Cust paid in full over the phone."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44136
Corina B
Job Details: 05/20/2021
"Replaced the gearcase, cam, shifter and harness. Ran a calibration. Optest ok."
We serviced a
GE MICROWAVE
Model JVM6175DK122O
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/20/2021
"Customer complaints when using potatoes,beverage and popcorn moisture sensor comes on found sensor open gave estimate customer will not fix ; ordrng 1 WB18X10494 (Harness) and 1 WB24X799 (Moisture sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Streetsboro, OH 44241
Brian M
Job Details: 05/20/2021
Cc ice maker wont stop making ice Found bail arm popped out of place
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, OH 44086
Jeff M
Job Details: 05/20/2021
The unit has a communications error needs both main control and ui; ordrng 1 W11135391 (Ui) and 1 W11195970 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Gates Mills, OH 44040
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not starting, confirmed, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44102
Dan H
Job Details: 05/20/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, OH 44064
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/20/2021
"CC that the unit is not making ice all the time and unit turns off. Checked the Ff 47* Fz 19* ran step 47 ice maker good. Checked the deli control, clear no water in the ui. Ran step 4 checked the frost pattern, good. Thermistors passed. Will need a new control and ui. Did unplug the deli control, even though it looked ok. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ1
Near Cleveland, OH 44113
Jason N
Job Details: 05/20/2021
"Installed heater element. Ran wash test, noticed water coming in is not hot. Ran water at sink. Retested wash cycle, still no hot water. Traced plumbing to unit. Found unit is connected to cold water supply. Advised customer to have plumber switch unit water connections so unit is provided with hot water for proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/20/2021
Replaced parr. Customer tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/20/2021
"Found a gap on liner use silicone to seal it,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Strongsville, OH 44149
David R
Job Details: 05/20/2021
"Cc unit making knocking noise when agitate or spin. Verified noise, not super load but noticeable. Nothing loose. Also customer keeps getting overload error code. Ordering drive system and control ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate) and 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma Heights, OH 44130
Corina B
Job Details: 05/20/2021
"Replaced the gearcase, stator, rotor, clutch, cam. Ran a calibration. Started a drain and spin. Optest ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/20/2021
"Replace timer,ran time dry and it move from sanitize to 70 minutes,opt test ok"
We serviced a
KENMORE DRYER
Model 110.97511701
Near Avon, OH 44011
Gabriel P
Job Details: 05/20/2021
"Replace kit this was a stack unit it took me a little longer to complete is all done,opt test ok"
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Willowick, OH 44095
Dan H
Job Details: 05/20/2021
"Customer complaint that knobs come off too easy, found metal locking ring coming out of plastic knob, unit needs two new knob, customer can install ; ordrng 2 W11190815 (Knob)s"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 05/20/2021
"Cc unit top ring separated from drum.Customer stated the piece at the top of the drum had separated from the drum. Replaced tub ring using customer supplied pre id part. Also replaced top panel locks as the left one was not holding top panel down properly. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/20/2021
"Cc unit making a buzzing noise and not heatingRan heat test, confirmed, both loud buzzing and no heat. Dropped unit from cabinet space. Replaced both magnetron and diode using customer supplied pre Id parts. Ran bench test with glass of water. No abnormal sounds, and water heated. Reinstalled unit into cabinet. Op test good."
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Jason N
Job Details: 05/20/2021
Installed control transformer and thermostat. Unit powered on. Ran bake test to 300 degrees. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near University Heights, OH 44118
Jason N
Job Details: 05/20/2021
"Cc unit door spring came off, door falls down.Confirmed right side door link cable snapped. Replaced both side cable links using customer supplied part. Door op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44136
David R
Job Details: 05/20/2021
Replaced nameplate. Tested. Good. Answered questions from customer about temp. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, OH 44090
David R
Job Details: 05/20/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, OH 44130
Marie V
Job Details: 05/20/2021
"Cc that the ice maker still not working. Took temps 45* o fresh food section and 19* on freezer. Check for power coming in to ice maker 0v unplugged unit and plugged back in ice maker cycled on its own and filled with water. Check frost pattern on evaporator it was good. Called Senior tech BJ, told me to let unit run for at least 10 min and check for temp. Called Whirlpool tech line they said to replace control board and thermistors. ; ordrng 1 WPW10312695 (Control) and 1 12952005 (Freezer light incl thermistor) and 1 W10884713 (Ice maker harness)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, OH 44241
Brian M
Job Details: 05/20/2021
Complaint wont spin Ran manual spin test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/20/2021
Cc of no drain Found grease in drain tube Cleared clog OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
Corina B
Job Details: 05/20/2021
"CC that the unit is stuck in a wash cycle. Ran diag f2e1 stuck key. Ran a manual agitate and spin, also did a calibration. Ran a heavy duty cycle with towels and waited until it advanced to the rinse unit is working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Jason N
Job Details: 05/20/2021
"Installed filter head. Purged water system of air. Tested water dispense. Good pressure, no abnormal noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Jason N
Job Details: 05/19/2021
"Swapped parts over to new door, installed new door. Tested dispense functions. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/19/2021
Installed wiring harness Ran several test to verify everything functioning Ran quick was with customer There was a ton of soap left in system advised to run quick was another time to help rinse out the soap in the tub
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rootstown, OH 44272
Brian M
Job Details: 05/19/2021
Cc of noise and unit not blowing Found blower blade stripped out Replaced using back truck stock OP Test Ok ; used 1 Wp6954089 (Blower) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/19/2021
Cc that the freezer light is not working and that the right hand side door opens up too quick and it bounce back.replaced freezer light and leveled unit to avoid that problem . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Amherst, OH 44001
David R
Job Details: 05/19/2021
Replaced parts. Tested. Called for water. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 05/19/2021
"No adult home at house, customer will need to be rescheduled ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Amherst, OH 44001
David R
Job Details: 05/19/2021
"Found filter not positioned all the way in, causing no water to come out dispenser or to ice. Corrected, tested, good water flow from dispenser and Icemaker cycled and called for water. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Dan H
Job Details: 05/19/2021
"Installed new closer and ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Corina B
Job Details: 05/19/2021
"CC that the unit is humming. Found the drain pump running. Held the start button in for 10 seconds. Ran diag F8e1 long fill no fill. Checked the hot and cold valves, were turned off. Correct. Ran a calibration. Optest ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44109
Corina B
Job Details: 05/19/2021
"CC that there is a thumping noise. Replaced the dryer repair kit. Optest ng. Checked the blower wheel, clear. Checked the felt. Found a piece of felt riding on the support rollers. Remote excessive felt. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."
We serviced a
WHIRLPOOL DRYER
Model WGD4850XQ1
Near Bay Village, OH 44140
Corina B
Job Details: 05/19/2021
CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse. Replaced the thermal fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon, OH 44011
Corina B
Job Details: 05/19/2021
"CC that the unit is not cooling. Unit was unplugged. Ran diag thermistors passed. The evap fan compressor and condenser fan turns on,good frost pattern on the evap. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/19/2021
"Gearcase leaking lots of oil gave estimate customer not fixing ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Amherst, OH 44001
Gabriel P
Job Details: 05/19/2021
Found Freon bubbleling inside lines explain customer is a normal sound
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, OH 44149
David R
Job Details: 05/19/2021
Replaced part. Tested. Good. Running clean cycle with cleaning in it. Op test ok
We serviced a
KENMORE RANGE
Model 79074333310
Near Streetsboro, OH 44241
Brian M
Job Details: 05/19/2021
Installed igniterOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
David R
Job Details: 05/19/2021
"Cc unit will sometimes cut off midway through or at beginning off cycle. Clothes still wet. Put watt meter on ran a diagnostics, power did not drop. Ran a high spin. Tested good. F0E3, F1E2. Did a factory reset and calibration. Order control. ; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 05/19/2021
"Cc that the unit is not always spinning the cloth out. Got error code of F7E6 motor fault and that sometimes it shakes a lot. Took a look underneath unit. Found shifter off place. Replaced from T/S , ran calibration and auto test, pass. Told cust how to load washer because now is a little different from what weareuse to. If it goes off balance to press start and rearrange clothes and press start to continue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near North Royalton, OH 44133
David R
Job Details: 05/19/2021
"Cc unit sounds loud when locking and when cycle is over no noise. Confirmed that the End Beep options was turned off. Let customer know the different levels it can turn up to. Can also refer back to owners manual as well. Went through diagnostics, no error codes. Locking sound is normal. Unit test good. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/19/2021
Cc unit loud while microwaving Found microwave fan damaged and making noise Needs fan housing assembly ; ordrng 1 W11344874 (Fan)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/19/2021
"Cc lid lock not working, light flashing.Ran manual lid lock test, confirmed lid will not lock. Replaced lid lock using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/19/2021
"Installed new drain hose, op test good"
We serviced a
WHIRLPOOL DRYER
Model LDE9806ACE
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/19/2021
"Cc unit has a burning smell and not drying clothes.Inspected unit, found nothing unusual with wiring or element. All thermals tested good. Ran dryer op test, found unit making loud rattling noise. Found blower wheel loose and free spinning on motor shaft. Unit needs blower wheel. ; ordrng 1 Y303836 (Blower wheel) and 1 WP9703438 (Retaining ring)"