We serviced a
KENMORE REFRIGERATOR
Model 795.74023411
Near Painesville, Ohio 44077
Dan
Job Details:
09/16/2026
"Customer complaint that unit is not making or dispensing ice, found ice chunk built up in ice bin, found water leaking from ice maker mold, unit needs new ice maker, customer does not want repair ; ordrng 1 AEQ73130004 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mentor, Ohio 44060
Dan
Job Details:
09/16/2026
"Customer complaint that unit will not turn on, confirmed, found thermal fuse in harness open, unit needs new thermal fuse ; ordrng 1 W11397505 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSES530SBE0
Near Mentor, Ohio 44060
Dan
Job Details:
09/16/2026
"Customer complaint that cooling fan stays on too long and cooktop is scratched, cooktop is not scratched, cooling fan does shut off so its running normally, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Dan
Job Details:
09/16/2026
"Customer complaint of loud noise, started normal wash cycle, unit filled and began washing, whining noise is coming from wash motor, unit needs new sump assembly ; ordrng 1 W11416362 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636SZ00
Near Willoughby Hills, Ohio 44094
Dan
Job Details:
09/16/2026
"Customer complaint that unit is not cooling and does nothing, confirmed, found 120vac to control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11779379 (Cntrl)"
We serviced a
KITCHENAID RANGE
Model KFGS936SSS00
Near Chardon, Ohio 44024
Dan
Job Details:
09/16/2026
"Customer complaint that right front burner is not working properly, confirmed, adjusted burner head, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC3
Near Amherst, Ohio 44001
Marie V
Job Details:
09/16/2026
"Cc that unit is not working, when turn on it freezes up. Confirmed issue, unit is freezing up. Ran diag error code F6E3, F6E2 F6E1. USED The whirlpool Service module , is showing no error codes, ran a self check on the control board , it finished and showed done. But when is off of diag it does not works. Called whirlpool techline said this is an issue with the rpm sensor. Replace sensor and harness. Ordering part, not in stock. Office will contact to schedule; ordrng 1 W11789510 (Harness wire) and 1 W11805174 (Switch sensor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
09/16/2026
"Cc unit high temp alarm, stopping cooling after a dayHooked up gauges, found low side in 18 in/hg vacuum. Used UV light to check for dye. Found dye coming from filter drier shrader valve, shrader valve is tight. Replaced filter drier using truck stock. Pressure checked system with 200 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz of r134a. Low side pressure good at 12psi, good heat on discharge, unit starting to cool. Advised customer to allow unit to run for 24hrs before restocking and monitor. Op test good. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MTW5605RW0
Near Chardon, Ohio 44024
Dan
Job Details:
09/16/2026
"Customer complaint that unit is not spinning clothes out, unit goes straight to done, optical sensor in shifter is not reading basket speed, installed new shifter, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Avon, Ohio 44011
Angel
Job Details:
09/16/2026
Replaced inline fuse opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Cleveland Heights, Ohio 44118
Alem L.
Job Details:
09/16/2026
"Cc no hot water, unit will go off balance, and had some questions about washer. Customer also states ever since the installers came out theres been no hot water to unit. Confirmed. Found that the hot water was off. Turned it on and tested and unit was receiving hot water. Customer also had questions about how the unit worked and why it wouldnt fill with a lot of water on normal or quick wash and I explained to her that those cycles are used for HE and they wont fill with a lot of water. Recommended customer to use either heavy duty or bulky if she wants more water. Also checked if unit was balanced and was. Unit working as designedUnit working as designed opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPS324SPS0
Near North Royalton, Ohio 44133
Alem L.
Job Details:
09/16/2026
Replaced control board and panel and unit still wouldnt turn on. Checked power and was good. Replaced thermal fuse plugged unit back in tested and unit powered on and started working. Unit working as designed opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS08
Near Westlake, Ohio 44145
Angel
Job Details:
09/16/2026
Cc that she is still having same issue. Called tech line spoke with George and stated this unit does mot take the foam strip and I will have to check to see if mullion is working correctly by unplugged condenser fan and waiting about 15mins to see the temps and they should be consistent. SR#24973629. Called tech line back with pics of temps across the mullion and they were not consistent. Sent pics and he stated u it is not repairable.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS05
Near Lakewood, Ohio 44107
Angel
Job Details:
09/16/2026
Cc that unit is cooling correctly its just not making ice. Confirmed temps good but not dropping ice. I have not replaced valve so replaced valve and recommended customer to monitor if issue still happening will have to call tech line.; used 1 W11803379 (Valve) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/16/2026
"Cc that freezer keeps frosting over on right hand side. Confirmed, gasket is ripped on top will need replaced. ; ordrng 1 2309216 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS00
Near University Heights, Ohio 44118
Corina H
Job Details:
09/16/2026
CC that the refrigerator is freezing food. Confirmed. Top shelf is packed with food. Advised customer there to lower the top shelf for proper airflow. Allow 24 hrs for temp adjustment. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ01
Near Brook Park, Ohio 44142
Mac
Job Details:
09/16/2026
"Cc Freezer door not closing. Found freezer glides are broken, keeping the door open. Ordering both glides.; ordrng 1 W11758319 (Left Glide) and 1 W11758323 (Right glide)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100SQ0
Near Cleveland, Ohio 44111
Mac
Job Details:
09/16/2026
"Cc Washer not spinning out clothes. Found the agitator is spinning but the basket is not. The gearcase, clutch, basket drive, and several other parts will need replaced due to the amount of corrosion and rust on the drive parts. Also, the frame is rusted badly and may not make it though an extensive repair. ; ordrng 1 3360629 (Gear case) and 1 285785 (Clutch) and 1 W10820043 (Basket Drive) and 1 WP63292 (Thrust washer) and 1 WPW10080230 (Support ring) and 1 285353 (Retainer ring) and 1 WP21366 (Spanner nut) and 1 WP389140 (Tub block) and 1 W10814296 (Tub Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, Ohio 44128
Mac
Job Details:
09/16/2026
"Cc Unit is leaking and knocking. Ran a test cycle. Washed ok. When it drained, the sink it drains into filled up and overflows. The customer will need a plumber to repair the clog. If any other problems persist, we can return."
We serviced a
GE REFRIGERATOR
Model PFSF2MIYCWW
Near Lyndhurst, Ohio 44124
Mac
Job Details:
09/16/2026
"Cc Unit not cooling. Upon arrival, customer informed me that it had started running earlier. Unit is cooling and all fans are running. Advised to keep and eye on it and document any odd noises if the issue occurs again."
We serviced a
GE WASHER
Model GFW850SSN0WW
Near Pepper Pike, Ohio 44124
Mac
Job Details:
09/16/2026
Replaced main control board. Ran test cycle. Unit will still not unlock the door. Ran through more diagnostics. Customer does not want to continue with repairs. Removed control board. Office will reach out about refunding.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Columbia Station, Ohio 44028
Alem L.
Job Details:
09/16/2026
Replaced lower and upper dish racks tested and everything working as should opt test good.
We serviced a
LG WASHER
Model WM3900HWA
Near Elyria, Ohio 44035
Alem L.
Job Details:
09/16/2026
"Replaced door strike tested and everything working as should now opt test good. ; used 1 EBF61315802 (Lock), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4300SW0
Near Brecksville, Ohio 44141
Mac
Job Details:
09/16/2026
"Cc Unit not finishing cycles and making a grinding noise. Ran test cycle. Found the actuator is not shifting completely into spin and the cam is grinding. Replaced cam and actuator from truck stock. All tested ok.; used 1 W11481722 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Bay Village, Ohio 44140
David R
Job Details:
09/16/2026
"Replaced rollers, pulley, belt. Cleaned unit. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near North Ridgeville, Ohio 44039
David R
Job Details:
09/16/2026
Replaced dryer kit and belt. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS09
Near Broadview Heights, Ohio 44147
Mac
Job Details:
09/16/2026
Cc Display is bubbling up. Found the overlay is separating. Replaced user interface with one that was shipped. All tested ok after.
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
09/16/2026
"Cc tub bearings need replaced, noisy spinConfirmed noisy spin due to worn tub bearings. Replaced tub bearings and shaft using customer supplied pre purchased kit. Ran test cycle and spin test, all functions passed, no abnormal noise. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ02
Near Amherst, Ohio 44001
Alem L.
Job Details:
09/16/2026
Replaced the control board and customer says its been cooling since the last time I was out. Opt test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
09/16/2026
CC that the terminal block was stripped. Confirmed. Replaced the terminal block. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chesterland, Ohio 44026
Corina H
Job Details:
09/16/2026
Replaced the ice maker. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Orwell, Ohio 44076
Dan
Job Details:
09/16/2026
"Customer complaint of lf error, ran diagnostics found f0e3(overloaded), f7e8(motor/stator over temperature), f0e5(off balance ) and f8e1(long/no fill) error codes, found cold water barely entering unit, unit needs new valve, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG RANGE
Model MFGS8030RZ0
Near Roaming Shores, Ohio 44085
Dan
Job Details:
09/16/2026
"Customer complaint that unit trips gfci outlet, confirmed, found loose wire touching back panel, reconnected wire, op test good, advised customer that unit should be on dedicated non gfci circuit"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Strongsville, Ohio 44136
Mac
Job Details:
09/16/2026
"Cc Going off balance. Replaced suspension kit. Also, found the hot and cold were reversed. Corrected the water issue as well. All tested ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW6
Near Mentor, Ohio 44060
Braxton D
Job Details:
09/16/2026
Ice maker is not dispensing water. Replaced ice maker and tested harvest. Everything is working like it should. ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newbury Township, Ohio 44065
Jason N
Job Details:
09/16/2026
"Cc ice maker stopped workingRan ice maker diagnostics, found fault e2 for motor lost position. Ran test 57, no response from ice maker. Ice maker will need replaced. Customer also stated the ice doesnt dispense when there is ice in the container. Found ice container is broken and confirmed ice does not dispense, can hear auger motor humming. Quoted customer ice maker, container and auger motor replacement. Customer not repairing at this time, estimate only. ; ordrng 1 W10822606 (Motor) and 1 W11129522 (Ice container), used 1 W11658802 (ICEMAKER) from stock"
We serviced a
LG REFRIGERATOR
Model LFCC22426S06
Near Bay Village, Ohio 44140
Alem L.
Job Details:
09/15/2026
"Cc fan was making weird noises but customer took unit apart to check fan she said there was nothing obstructing it and then after a couple of days of turning unit on and off she turned it back on and didnt hear fan making noises anymore and thats when ff section stopped cooling. Customer had unit unplugged. Plugged unit back in and removed evap cover. Found that between fan blade and motor there was black plastic shavings. Also when I had plugged unit and everything kicked on fan wasnt running. Ordering fan blade and motor. ; ordrng 1 EAU65058511 (Motor) and 1 ADP74833601 (Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
BOSCH DISHWASHER
Model SHV78CM3N/26
Near Avon, Ohio 44011
David R
Job Details:
09/15/2026
"Cc unit not working but humming. Water from house is good but no water entering unit. Found shorted valve and broke wires. Tested power and not power coking from control to valve. Will need valve, harness and control. Customer paid svc, do not order parts; ordrng 1 10023852 (Valve) and 1 10025378 (Control) and 1 12041557 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Beachwood, Ohio 44122
Alem L.
Job Details:
09/15/2026
"Cc unit displaying error code f8e4 and customer home is being remodeled and during the process of putting dishwasher back float switch, drip pan, panel, and screws were lost. Confirmed. Customer asked if unit was still under warranty and I let him know unit still has the addtional year from Costco but missing parts are only covered up to 30 days. Ordering parts listed. ; ordrng 1 W11550169 (Drip tray) and 1 W11545764 (Float switch) and 1 W11545318 (Panel) and 2 W11551775 (Screw)s and 1 W11579528 (Panel-toe), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Cleveland, Ohio 44105
Alem L.
Job Details:
09/15/2026
"Cc unit goes from sense to done. Confirmed. Checked under unit and both capacitor and actuator were bad. Replaced parts from truck stock tested on a quick wash and everything working should now opt test good. ; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Cleveland, Ohio 44115
Alem L.
Job Details:
09/15/2026
Replaced control board ran a calibration and auto test and everything working as should now opt test good. Control board ser # W11579776A402421575DI.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Lorain, Ohio 44052
Angel
Job Details:
09/15/2026
Replaced all parts listed opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Lorain, Ohio 44052
Angel
Job Details:
09/15/2026
"Cc that unit keeps getting a F0E9 off balance load. Confirmed in diagnostics also found F0E5 overload. Replaced suspension because it was bad also found latch broken, replaced latch tested unit opt test good.; used 1 W11700916 (Latch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/15/2026
Cc that unit will start on its own or sometimes it wont want to start at all. Unit will need control board replaced.; ordrng 1 W11683480 (Control board)
We serviced a
WHIRLPOOL WASHER
Model LSQ9665JQ3
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/15/2026
"Cc that unit is not draining. Verified and found latch broken. Will need latch replaced. Gave customer estimate and decided not to proceed.; ordrng 1 3949247V (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFE
Near Painesville, Ohio 44077
Dan
Job Details:
09/15/2026
"Customer complaint that oven is not heating, confirmed, found wire to element burned, repaired wire, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Mentor, Ohio 44060
Dan
Job Details:
09/15/2026
"Customer complaint that customer cannot get filter back in, reinstalled filter, op test good"
We serviced a
MAYTAG WASHER
Model MTW5605RW0
Near Mentor, Ohio 44060
Dan
Job Details:
09/15/2026
"Customer complaint that unit goes straight to done, confirmed, found optical sensor in shifter not reading basket speed, installed new shifter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, Ohio 44060
Dan
Job Details:
09/15/2026
"Customer complaint that unit doesnt work at all, found unit stuck in continuous drain, installed new control, ran recalibration cycle, op test good ; used 1 W11603810COREPIC (CONTROL w/CORE&PIC) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, Ohio 44077
Dan
Job Details:
09/15/2026
"Installed new sump assembly and adjusters, op test good"
We serviced a
GE DRYER
Model PTD60EBSR2WS
Near Painesville, Ohio 44077
Dan
Job Details:
09/15/2026
"Customer complaint that customer took unit apart and cannot reassemble, found front panel off unit, reinstalled, noise customer was hearing is coins stuck in baffle, removed, op test good"
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Cleveland, Ohio 44128
Bill
Job Details:
09/15/2026
"Cc not working, confirmed cc. Error code f7e1 tach fault, cleared code, ran diagnostics cycle. Code came back, replaced shifter from truck stock. Cleared code again, reran diagnostics cycle. Opt test good.; used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near University Heights, Ohio 44118
Bill
Job Details:
09/15/2026
"Cc not cleaning dishes, confirmed cc. Started unit, sump pump did not turn on. Ordered new sump, follow up scheduled for 9/21; ordrng 1 W11613480 (Sump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, Ohio 44118
Bill
Job Details:
09/15/2026
"Cc door not closing right, confirmed cc. Strike was broken, replaced with my tester strike from truck. Opt tested good.; used 1 WPW10544004 (Strike) from stock"
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Cleveland Heights, Ohio 44118
Bill
Job Details:
09/15/2026
"Cc gas smell, could not confirm. Using a Toptes gas leak detector pt205, checked for gas leaks in multiple locations in and around oven compartment. Both with oven on and off. Detector did not pick up and gas leaks, unit operating as intended."
We serviced a
KITCHENAID ICEMAKER
Model KUIX315SPS00
Near Pepper Pike, Ohio 44124
Bill
Job Details:
09/15/2026
"Cc not making ice, confirmed cc. Ran diagnostics, unit is not getting water. Checked water supply line house side valve, it was open. Ordered new valve for unit. Follow up scheduled for 9/21; ordrng 1 W10897719 (Valve)"
We serviced a
LG REFRIGERATOR
Model LRYXC2606S/00
Near Chagrin Falls, Ohio 44023
Bill
Job Details:
09/15/2026
"Cc warm in the freezer and ice maker doesnt sound right, confirmed cc. Did have 11 degs in freezer, but no circulation fans running. Ordered evap cover assembly which comes with a new thermistor and fans. Ice maker motor has failed, ordered new ice maker. Office to follow up as ice maker is out of stock.; ordrng 1 AEQ73449928 (Ice maker) and 1 AEB76044923 (Evap cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFA
Near Perry, Ohio 44081
Braxton D
Job Details:
09/15/2026
Replaced closure hooks. Doors now close tighter and dont pop open.
We serviced a
WHIRLPOOL WASHER
Model WTW4300SW0
Near Painesville, Ohio 44077
Braxton D
Job Details:
09/15/2026
Installed motor and calibrated washer. Everything is working like it should.
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near North Royalton, Ohio 44133
Mac
Job Details:
09/15/2026
Cc Washer leaking from underneath. Ran cycle. Found washer leaks from recirculating pump area of tub ring. Removed tub ring and found lint built up. Removed lint. Ran cycle again. All tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC3
Near Broadview Heights, Ohio 44147
Mac
Job Details:
09/15/2026
Replaced control and user interface. Ran test cycle. All tested ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Brecksville, Ohio 44141
Mac
Job Details:
09/15/2026
"Called tech line with pressures. Low side was 6-7 psi, high side was about 160 psi. Tested all thermostats too. All tested ok. Resting pressure after about 10 minutes were 20 low side and 60 high side. We likely have a floating restriction . Will need more time to vacuum unit down and recharge. Scheduling for return visit; schdld next appmnt for 9/22 TUE AM"
We serviced a
AMANA RANGE
Model AGR4230BAW0
Near Lakewood, Ohio 44107
Angel
Job Details:
09/15/2026
Cc that oven not heating. Tested and not turning on. Ohmed out igniter and ohmed out low. Replaced igniter tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Cleveland, Ohio 44108
Angel
Job Details:
09/15/2026
Cc that unit will go from sense to done. Tested unit and confirmed. Found actuator was bad. Replaced actuator tested unit opt test good.; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC5236RZ00
Near Ashtabula, Ohio 44004
Jason N
Job Details:
09/15/2026
"Installed inlet valve and updated gasket. Turned water back on, tested water dispense. Test good, no leaks. Op test good."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Eastlake, Ohio 44095
Jason N
Job Details:
09/15/2026
"Cc long dry times, customer stated has been an ongoing thing for more then a yearRan diagnostics, no codes stored. Ran dryer test cycle, checked airflow at vent outlet, good airflow, no restrictions. Ran Timed dry cycle on high heat and monitored. Checked voltage into unit from terminal block, good at 248v L to L. Unit heating/cycling properly. Advised customer to use the Timed dry cycle is hes doing mixed material loads or small loads. No issues found at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Willowick, Ohio 44095
Jason N
Job Details:
09/15/2026
"Cc freezer not keeping product frozen, product freezing in the FF sectionChecked frost pattern on evaporator. Found light frost on first coil only, unit has a refrigerant leak, will need sealed system repair and recharge. ; ordrng 1 W11578004 (Evaporator) and 1 W11727248 (Compressor) and 1 W11109499 (Drier tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ05
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
09/15/2026
"Cc RH door needs replaced due to damage Replaced RH door using customer supplied pre id part. Customer stated they didnt receive nameplate, and they are still waiting on the correct bin. Reordering nameplate, and waiting on bin. No return needed for either. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Euclid, Ohio 44123
Braxton D
Job Details:
09/15/2026
Hub is stripped out. Replaced hub. Tested spin cycle. Everything is working like normal. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZCC7516TW00
Near Euclid, Ohio 44123
Braxton D
Job Details:
09/15/2026
"55v between ground wire from control board and chassis. Volts are the same when compressor, ui, and thermistor are unplugged. Needs control board. No eta on parts. ; ordrng 1 W11831231 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
09/15/2026
"Cc unit not working, not cooling in either sectionFound both sections at room temperature, compressor is running. Compressor is cool, no heat on discharge. Unit has a refrigerant leak, no charge left in system. Unit will need sealed system repair and recharge. Quoted customer service and labor, parts covered under KA 10 yr SS warranty. ; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Evaporator) and 1 WPW10143759 (Filter drier)"
We serviced a
LG WASHER
Model WM3770HVA
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
09/15/2026
"Cc occasionally leaks from the bottom front of the unit.Customer stated unit leaks during certain cycles, not a lot of water, but has been an ongoing issue for several months. Inspected unit, found small split in bottom of bellow gasket. Checked inside unit, water has been leaking down into front panel for a while. Bellow gasket will need replaced. Quoted customer replacement cost. Customer declined repair, estimate only. ; ordrng 1 MDS65736902 (Gasket)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS556ESS06
Near Avon, Ohio 44011
David R
Job Details:
09/15/2026
"New harness switch, good. Corrected position. Tested. All checks passed. Good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Avon Lake, Ohio 44012
David R
Job Details:
09/15/2026
"Cc Tech was just out last Friday. Read notes. Never worked since he left. Put on any cycle, goes to Final Spin. All components work in Test mode. Getting F2E3 switch mismatch. Ordering new control and switches. ; ordrng 1 W10859568 (Left switch) and 1 W11168256 (Middle switch) and 1 WPW10414398 (Right switch) and 1 W10694671 (Harness) and 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLL03
Near Westlake, Ohio 44145
David R
Job Details:
09/15/2026
"Cc unit not cooling FF side. Found frost build up behind diffuser. Quoted for diffuser and thermostat. Customer paid svc, do not order parts. ; ordrng 1 WPW10151375 (Diffuser) and 1 WP2198202 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, Ohio 44135
David R
Job Details:
09/15/2026
Replaced heater box and tstat. Vents all good. Advised customer that unit heater box is directly above heater and can can turn colors due to heat temp. Unit is good. Op Test Ok.
We serviced a
MAYTAG RANGE
Model MGT8775XS02
Near Newburgh Heights, Ohio 44105
Mac
Job Details:
09/15/2026
CC Oven not heating and burners not turning. Both igniters not getting hot enough. 4 out of 5 burners will not turn. Ordering new igniters and manifold assembly.; ordrng 1 W10854406 (Manifold) and 2 12400035 (Igniter)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC3
Near Cleveland, Ohio 44102
Mac
Job Details:
09/15/2026
Cc Wash plate is not moving during cycles. Found wash plate it completely broken away from the gear case shaft. Ordering new wash plate.; ordrng 1 W11510461 (Wash plate)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, Ohio 44106
Angel
Job Details:
09/15/2026
"Cc that unit is not heating. Tested and confirmed, found unit has no power from L1-L2 will need an electrician. Also explained and showed maintenance personnel. Maintenance did not have a way to pay and was trying to get a hold of manager but no answer waited for over 20mins and nothing office to bill company."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ05
Near Cleveland, Ohio 44103
Angel
Job Details:
09/15/2026
Cc that door not sealing and bottom grill not on. Installed grill and found that the door was not installed correctly causing it not to close all the way. Installed freezer door properly opt test good.
We serviced a
GE RANGE
Model PGS968SEM3SS
Near Brook Park, Ohio 44142
David R
Job Details:
09/15/2026
"Cc unit display will not take command, only the cancel button. Customer did not try a hard reset. Reset unit. All options working now. Good. Advised customer WB27T11042 UI is NLA if ever needed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ01
Near Parma Heights, Ohio 44130
Mac
Job Details:
09/15/2026
Replaced fascia and board. Tested ok. Freezer door is scraping again left door hinge because the hinge is bent. Ordering new hing kit.; ordrng 1 W11820067 (Hinge kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ02
Near Lakewood, Ohio 44107
Marie V
Job Details:
09/15/2026
"Cc that theres frost in freezer and light is not working. Confirm unit door is sealing now properly, looks like it was open and frost buildup. Removed ice from switch. Tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3336SZ00
Near Lakewood, Ohio 44107
Marie V
Job Details:
09/15/2026
"Took pop, item number is 1997636 this is the model number . Cc that unit is leaking water into floot, water underneath the drawer. Confirmed issue, removed all shelves and fake wall, found water tank failed. Will need new. Ordering part ; schdld next appmnt for 9/15 TUE AM"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Lakewood, Ohio 44107
Alem L.
Job Details:
09/15/2026
Cc unit not draining. Confirmed. Vaccumed out water from dishwasher and removed drain pump to see if anything was clogged and didnt find anything. Replaced drain pump tested and unit still wouldnt drain. Removed hose from sink to see if water would come out and had a bowl to catch water but nothing. Took unit out and replaced drain hose tested and unit started draining out water. Drain hose was clogged. Unit working as designed now opt test. good.
We serviced a
WHIRLPOOL DRYER
Model whd5090gw0
Near Cleveland, Ohio 44102
Braxton D
Job Details:
09/15/2026
Install belt and tested dryer. Everything is working like normal.
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, Ohio 44108
Braxton D
Job Details:
09/15/2026
Tested gas hookup to make sure there is no leak. Adjusted cooktop burners so it is able to simmer. Oven is working like normal.
We serviced a
ROPER DRYER
Model EL5030VW0
Near Madison, Ohio 44057
Dan
Job Details:
09/15/2026
"Customer complaint that unit is not heating, unit is heating, good airflow outside, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Madison, Ohio 44057
Joe O
Job Details:
09/15/2026
"Cc: not advancing from rinse, off balance. Customer stated issues have been going on for quite some time. Found error codes f0e9(off balance pause), f2e1(stuck key). Checked suspension rods, check good. Ran diagnostics test cycle. Diagnostic test pass. Ran rinse and spin. Unit rinsing and spinning. Unit well balanced. Could not duplicate issue. unit functioning as designed. Advised on loading and adjusting loads. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136TPS00
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
09/15/2026
Replaced the rails. The housing was wrong. Will need to reorder. Part is out of stock. ; ordrng 1 W11712699 (Housing)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, Ohio 44023
Bill
Job Details:
09/15/2026
"Cc grinding noise, confirmed cc. Found 1 stator and 1 clutch screw stripped but present, and 1 stator screw missing. Ordered new gear case and 6 screws. Follow-up scheduled for 9/21; ordrng 1 W11449841 (Gear case) and 6 W11027980 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Kent, Ohio 44240
Bill
Job Details:
09/15/2026
"Cc unit not working, confirmed cc. Latch is not working, replaced latch with new latch sent. Still nothing, Ohmd out latch according to tech manual found open. When it should be 50-160 ohms. Got latch from truck stock, tested same thing found to be open. Reordered latch, and control. Follow up scheduled for 9/21; ordrng 1 W11834062 (Control) and 1 W11670519 (Latch), used 1 W11670519 (Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KBS06
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
09/15/2026
"Replaced the valve and ice maker. Tested. Theres a buzzing noise, found the condenser line from the compressor vibrating. Adjusted the line, noise stopped. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Aurora, Ohio 44202
Corina H
Job Details:
09/15/2026
"CC that there is a fault code. Confirmed. Ran diag F8e0 lower cooling fan. Started the upper and lower ovens. The upper fan is running. The lower one is not. Will need the cooling fans, tstat and the control. ; ordrng 1 W11448962 (Control) and 1 W11598200 (Control) and 2 W11598119 (Blower fan)s and 2 4449751 (Thermostat)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3536SZ00
Near Streetsboro, Ohio 44241
Corina H
Job Details:
09/15/2026
Replaced the ice maker. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636SV00
Near Ravenna, Ohio 44266
Corina H
Job Details:
09/15/2026
"Cust showed pop, sent pic. CC that the unit stopped cooling. Unit was unplugged until 30 minutes prior to appointment. Compressor and fans are running. Reschedule appointment to diagnose appointment ; schdld next appmnt for 9/18 FRI !"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Kent, Ohio 44240
Corina H
Job Details:
09/15/2026
CC that the dishwasher will not drain. Confirmed. Replaced the pump and motor. Tested. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Kent, Ohio 44240
Corina H
Job Details:
09/15/2026
"CC that the clothes are not spinning out. Confirmed. Ran diag no codes. Started a cycle with clothes filled and agitated. Ran a drain and spin, clothes spun out. Advised customer there is there could have been an off balance load, that will cause the washer to fill again to try and move the clothes around. Advised customer to loose drop the clothes around the basket. Half a basket is a full load. With 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF436SPS01
Near Windham, Ohio 44288
Corina H
Job Details:
09/15/2026
Replaced the door and badge. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Strongsville, Ohio 44136
David R
Job Details:
09/15/2026
Replaced both controls and thermostat. Vent is good. Temp sensor W11783725 tested in range. Good. Op Test Ok.
