Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Painesville, OH

Horray




Review of Fred's Appliance Service

Job well done


Map of North Ridgeville, OH

Great service




Review of Fred's Appliance Service


Map of Lorain, OH

Complete evaluation of the problem.




Review of Fred's Appliance Service

Quick response.


Map of Cleveland, OH

Excellent Overall




Review of Fred's Appliance Service

Great service. Convenient scheduling.


Map of Chagrin Falls, OH

Cathy




Review of Fred's Appliance Service

Would prefer an actual appointment time with smaller window


Response from Fred's Appliance Service:

Hi Cathy, Thank you for dropping us a line! Scheduling is certainly one of the most challenging aspects of our industry. When scheduling our appointments, we must keep in mind the length of time a repair and/or diagnostic must take, average traffic patterns, and the route from one home to the next. There is a lot to consider so we offer three-hour timeframes so that we can arrive during the expected time. We appreciate you sharing your feedback with us! Thank you! The Fred's Team


Map of Westlake, OH

Great service




Review of Fred's Appliance Service


Map of Warrensville Heights, OH

Great




Review of Fred's Appliance Service

A very friendly and nice person. He was on time. Thank you Ruby wood


Map of Avon, OH

On time service




Review of Fred's Appliance Service

Good service, friendly and good advice


Map of East Cleveland, OH

Ruby




Review of Fred's Appliance Service

Very professional service


Awesome service




Review of Fred's Appliance Service

Tech fixed the problem in no time. Very quick and easy process


Walter




Review of Fred's Appliance Service

Repairman on time,good job


Great Service




Review of Fred's Appliance Service


Very good experience.




Review of Fred's Appliance Service

Arthur explained everything to me on what he fixed. I will recommend Fred’s to others.


Whirlpool microwave over the range




Review of Fred's Appliance Service

The lightbulb would not go out even though this was a brand new 2019 Whirlpool model, but within two weeks the product was defective. This was covered by the one-year warranty so there was no cost to me by the service provided by Fred’s.


Great service




Review of Fred's Appliance Service

Warranty service from Maytag ( whirlpool ). Great tech!


Great service




Review of Fred's Appliance Service

On time and very polite.


Maytag oven




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Gabriel was able to quickly diagnose the problem with our refrigerator and review the necessary repairs with us. Once the part was received, Gabriel fixed the appliance. We are thankful for his assistance.


Great




Review of Fred's Appliance Service

It was excellent. He definitely knows what was happening with my appliance and explained everything to me. 5 star service


washer repair




Review of Fred's Appliance Service


Debbie




Review of Fred's Appliance Service

Really nice guy but the noise my fridge was making is back! I need him to come back and fix it!!


Response from Fred's Appliance Service:

Hi Debbie, Thank you for reaching out! We are so sorry to hear that the noise is back. I do see we have you scheduled for a return visit on Monday. We will be sure to get this rectified for you! Thank you! The Fred's Team


Jason knew exactly what to do and was professional




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Dryer Service




Review of Fred's Appliance Service

Awesome Service!!! I appreciate you guys!


Todd




Review of Fred's Appliance Service

Brian was great. Give him a raise.


Great




Review of Fred's Appliance Service

I was completely pleased with the service


Freezer/dryer




Review of Fred's Appliance Service

Gabriel is a great technician. He quickly fixed our dryer and went above and beyond the call of duty to try to fix our freezer.


Great service




Review of Fred's Appliance Service

The best! Don’t use any other company


Dryer Repair




Review of Fred's Appliance Service

Joe O. provided excellent service! Only wish Fred's could provide the technician with the typical repair parts. The most common appliance item replaced by Whirlpool (Maytag) includes the control board. Thank you!


Response from Fred's Appliance Service:

Hi Martin, Thank you for dropping us a line! Our technicians carry the quickest moving parts on their vehicles in order to repair as many appliances as possible on the first trip. Unfortunately, we just can't carry everything. Thank you for sharing your feedback with us! We are so happy to hear that Joe provided excellent service! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

He was great. Unable to fix my problem but gave me great suggestions. Thank you.


Valencia




Review of Fred's Appliance Service

Great service


Professional & courteous Service




Review of Fred's Appliance Service

The two men who serviced my dishwasher were great - upon arrival they tackled the problem & kept me informed and explained their findings and solution. Cannot ask for more


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Experience




Review of Fred's Appliance Service

I was very impressed with the customer service responses, ability to follow the tech on line and Jason’s work.


Julie




Review of Fred's Appliance Service


The worst-




Review of Fred's Appliance Service

Your technician was less than pleasant. He was aggravated when I asked what was wrong. He left with the new pump. When I ran down to the basement to see if the washer was fixed I discovered it still had a very heavy drip leak and there was no water in the wash tub so therefore he didn’t even run the water to make sure it was draining. Which was one of the reasons he was there. He yelled at me when I ran out to catch him before he left that it already close the work order and what was he supposed to do about it now


Response from Fred's Appliance Service:

Hi Vickie, Thank you for sharing your review with us! We are sorry to hear that you received less than stellar service. If your washing machine is still leaking, please reach out to your warranty company so that they can schedule a follow-up appointment. We will be happy to get this rectified for you! Thank you! The Fred's Team


Excellent servixe




Review of Fred's Appliance Service

It was great!9


Great




Review of Fred's Appliance Service

Excellent. Polite. Extremely knowledgeable. Punctual and a pleasure to talk to


Still same problem




Review of Fred's Appliance Service

I am still having the same issue. It is NOT fixed


Response from Fred's Appliance Service:

Hi Kim, Thank you for reaching out! We are so sorry to hear that you are still having trouble with your washer. Since your unit is under warranty, you will just need to reach out to the warranty company to schedule service. We will be happy to send a technician out to take another look and get this resolved for you! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

Very good, great tech,knew what to do, gave him a pay raise


Great




Review of Fred's Appliance Service

He has been at my house before I would be happy to have him represent my company


Ron




Review of Fred's Appliance Service

Excellent Professional Very Knowledgeable Rate him a 10


Good service




Review of Fred's Appliance Service

Very good. Like cory


Great Service




Review of Fred's Appliance Service

Fred’s appliance is always updating and communicating which makes it very easy and their work is always excellent!!!


Rushed and accusatory




Review of Fred's Appliance Service

I was very disappointed by the service provided last night for the diagnosis of the issue with our dishwasher. It was incredibly rushed and each diagnosis was rushed and seemed to suggest that we were doing something incorrectly with our dishwasher. I can run diagnostics myself, I don’t need someone to come to run that for me, after suggesting that we don’t do a rinse cycle enough and that it’s impossible for a coil to go bad, etc. It felt like I had to keep pushing for the tech to actually spend time looking further into the issue. Also, the scheduler did a poor job of assigning too many jobs on the same day to that tech, as my appt almost an hour after the original 3 hour window.


Response from Fred's Appliance Service:

Hi Krystal, Thank you for sharing your review with us! We apologize that you felt that the technician was rushing. If you are still having issues, please feel free to give us a call 1-888-45-FREDS and we will be happy to take another look! We also apologize that your technician arrived late. We are in the midst of our busy holiday season and are doing our best to get as many customers taken care of as possible! Thank you and have a great weekend! The Fred's Team


Great




Review of Fred's Appliance Service

Brian done a fine job as far as I can tell it is fixed properly very courteous and nice fella and promptly on time


Great




Review of Fred's Appliance Service

Very professional answered all of our questions and basically told us how to use the machine and she troubled shot our drainage issue


Jim




Review of Fred's Appliance Service


Norma




Review of Fred's Appliance Service

Had no one to fill in for sick tech so took an extra day for service to be completed


Response from Fred's Appliance Service:

Hi Norma, We appreciate your review! We are so sorry that we had to reschedule your appointment for the following day since one of our technicians was ill. We certainly know how inconvenient it is to have a broken down appliance. We are happy to hear that your technician was able to get your range up and running again! Thank you! The Fred's Team


Review




Review of Fred's Appliance Service


Awesome thanks




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Same as above


Excellent Communication




Review of Fred's Appliance Service

Scheduling for service was quick and reminder emails and messaging kept us informed every step of the way.


He was polite and explained to me that something was stuck underneath the tub.




Review of Fred's Appliance Service

I am glad my washing machine is fixed, thank you very much.


Great job.




Review of Fred's Appliance Service

Had to wait on a part but the fix was great and you were great to work with.


great service




Review of Fred's Appliance Service

he was very nice , knew what was wrong fixed it with no problems


Excellent service




Review of Fred's Appliance Service

Would highly recommend to anyone that needs appliance repairs.


Professional service




Review of Fred's Appliance Service

David arrived on time and quickly fixed the problem and even addressed an additional issue I had with the the machine. He cleaned everything and was polite and professional,


Good service




Review of Fred's Appliance Service


Great awesome




Review of Fred's Appliance Service


I have a very good experience with the repair person from your company and they do very goos work




Review of Fred's Appliance Service


Angela




Review of Fred's Appliance Service

Gabriel Was very professional and helpful. He goes above and beyond every time to make sure I understand the problem and solution. Thank you Gabriel!!!


Great service




Review of Fred's Appliance Service

Corina was great. A great replacement for Brian. She is very knowledgable, courteous, and conscientious.


Great service




Review of Fred's Appliance Service


Dryer repair




Review of Fred's Appliance Service

David was great! Identified the problem and fixed it...


Nice young man




Review of Fred's Appliance Service

Would use you in the future


The very best service




Review of Fred's Appliance Service

Corina was extremely knowledgeable, efficient and personable. She was able to identify and fix the problem without difficulty She explained what was wrong and what she was going to do to fix it


Good Experience




Review of Fred's Appliance Service


Efficient and pleasant




Review of Fred's Appliance Service

Very pleased with service


Great




Review of Fred's Appliance Service

He was professional friendly and efficient


Knowledgeable




Review of Fred's Appliance Service

He answered all questions & was efficient.


Thanks for fixing my washing machine




Review of Fred's Appliance Service

Sorry that my new whirlpool failed 8 months after I got it but very happy that Lowes and Fred's Appliance honored the warranty and quickly fixed it.


Great




Review of Fred's Appliance Service

Perfect except most repair people wear booties when they come in my house. It was wet yesterday and would have appreciated this consideration.


Response from Fred's Appliance Service:

Hi Donna, Thank you for dropping us a line! We understand how important it is to respect our customer's property and do provide booties to our technicians. We apologize for this mistake and we will certainly look into this to make sure this doesn't happen again. We are so glad everything else was perfect! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service


fridge repair




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Gabriel did an excellent job. As soon as I received the call that he was on his way, I left work.He was at my door when I arrived from work 12 minutes later. He replaced the part quickly and even helped me put the drum in my vehicle for recycling. He is very pleasant and professional.


Will use this company again and recommend to others.




Review of Fred's Appliance Service

Very knowledgeable and personable.


Monica




Review of Fred's Appliance Service


Challenging issue




Review of Fred's Appliance Service

Corina has worked very hard to figure out this issue. Fingers crossed it is fixed now.


Great




Review of Fred's Appliance Service

Did a great job, was kind and considerate. I would recommend them to friends


Great




Review of Fred's Appliance Service

Great,good man!


good service




Review of Fred's Appliance Service

Dan came over when expected, did his job with no problems, would definitely use company again if needed thanks Dan .


Warranty service actually became a teaching session, rather then a repair, whic I believe could have been handled in our first phone call by the whirl




Review of Fred's Appliance Service

I already did


Exceptional expertise!




Review of Fred's Appliance Service

I very much appreciated his education about our washer!


Professional outfit from start to finish




Review of Fred's Appliance Service


wasted my day




Review of Fred's Appliance Service

washer still not fixed


Response from Fred's Appliance Service:

Hi Kathleen, Thank you for reaching out to us! When the technician was at your home, it seems that the washer was operating as designed - intermittent problems can certainly be tricky! We will be happy to send a technician out to take another look and get this resolved for you! Since your unit is still covered under warranty, you will just need to call your warranty company to schedule a service visit. Thank you! The Fred's Team


Six Service Visits But Still Does Not Work




Review of Fred's Appliance Service

Six (6) visits, two part replacements (one was the lid lock still does not lock) and it still not working with the added bonus of no agitation. And they wanted me to change my medical appt for them. No can do my life depends on my medical treatments. Just like my hygiene depends on clean bedding and clothes. Washer has been serviced since the beginning of October 2019 and still not fixed.


Response from Fred's Appliance Service:

Hi Linda, We appreciate you taking the time to share your experience with us! We are so sorry to hear of the continuing issue. When the technician was in your home, unfortunately, the unit was operating as designed - intermittent issues can certainly be tricky! We will be happy to send a technician out to take another look! Since your unit is under warranty, you'll just need to reach out to the warranty company to schedule service. Thank you! The Fred's Team


Vickie




Review of Fred's Appliance Service


Slow




Review of Fred's Appliance Service

Repair personal came without the appropriate gear to address fridge water filtration problem. Should have been proactive in providing bypass, replacement part. Diagnosis and repair are delayed by weeks.


Response from Fred's Appliance Service:

Hello Valentin, Thank you for sharing your review with us! While our technicians do carry a truck stock of the most commonly used parts, we are unable to carry everything! Water filters are typically purchased by the consumer at other locations, so, we do not carry those for that reason. We apologize for any inconveneince this has caused. If you would like to purchase a filter, give us a call and we can ship one to you! 1-888-45-FREDS Thank you! The Fred's Team


Professional, polite, creative




Review of Fred's Appliance Service


Very disappointed




Review of Fred's Appliance Service

Called and made an appointment for a leaking washer (purchased 5 months ago). Technician was there less than 15 minutes, completed a diagnostic and said nothing was showing up, did NOT complete a wash cycle, decided that the detergent tray must not have been aligned properly, and left. I ran a load immediately and, of course, it still leaked- called the company back right away. Customer service representative was extremely rude - told me the technician would NOT be coming back out that day, and I would need to schedule another appointment. Now, I took a day off work to be there for the first appt - the technician had just left ... she never apologized for the inconvenience, she never offered to contact the technician in case he had a cancelation or finished early for the day - so he could come back out. She acted as if I was being unreasonable by calling because the problem had not been resolved. I work in customer service, this is NOT the way to treat a customer. Very unhappy with the service thus far - will send an update after my next appointment - a week away, another day off of work, and hopefully my new vinyl plank flooring will not be ruined. Not happy.


Response from Fred's Appliance Service:

Hi Robinn, Thank you for sharing your review and reaching out to us. We are so sorry to hear that your washing is still not working properly. I do see that when the technician was in your home, the unit was working as designed - intermittent issues can certainly be tricky! I do see we have you scheduled for a follow-up appointment on Wednesday and we will get this taken care of for you! Thank you! The Fred's Team


Great Service




Review of Fred's Appliance Service

I was not happy to have a problem with my 4 mo old fridge, but Corey from Fred's appliance made it a really positive experience. He was very knowledgable and personable. He ordered parts and was always here on time. Very respectful of my home and pets while doing the repairs.


Great company bad tech




Review of Fred's Appliance Service

Washer destroying clothing tech told me the washer did not do it ! He said there was nothing to fix


Response from Fred's Appliance Service:

Hi Ralph, Thank you for sharing your review with us! We are so sorry to hear of the continued washer issues. I am showing we have you scheduled for service Thursday to get this taken care of for you! Have a great week! The Fred's Team


Excellent!




Review of Fred's Appliance Service

Jeff was professional, informative, and wonderful to work with. I also appreciated that I had him through all the visits/repairs.


Always great service




Review of Fred's Appliance Service

Fred’s has always provided exemplary warranty service. Technicians are knowledgeable and courteous.


He was polite and explained to me that something was stuck underneath the tub.




Review of Fred's Appliance Service

He said the tub was off and not in the middle so it could not spin. But it was fixed now. But when I tried to wash the error came up F51 again.


Response from Fred's Appliance Service:

Hi Patricia, We are so sorry to hear that your washer is still giving an error code. I do see that we are scheduled to come back out on Tuesday. We will be sure to get this taken care of for you! Have a great weekend! The Fred's Team


Great Service, Very Efficient!




Review of Fred's Appliance Service

Dan arrived within the projected window, for right to work and fixed the problem. Afterwards he walked me through the issue and made us confident in his work. Our washer is quiet and working again.


Knowledgeable service




Review of Fred's Appliance Service


Awesome Service




Review of Fred's Appliance Service

David was very nice and efficient. He was professional and answered all of my questions. He put his booties on each time he came to my house which I really appreciated.


Follow up




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Maria, Thank you for your review. If you need a follow-up service, please give us a call/text at 1-888-45-FREDS or email us at service@fredsappliance.com. Thanks! The Fred's Team


Professional and courteous service




Review of Fred's Appliance Service

From beginning to end, I was impressed with the prompt and professional service when our oven needed a new heating element.


Amana dishwasher




Review of Fred's Appliance Service

Quite simply I can say ,What great service! VERY EFFICIENT , great commication. It was warranty service but I'd definitely call them if I was paying.


Great service.




Review of Fred's Appliance Service

Technician was very nice and our problem was fixed first time.


Cc




Review of Fred's Appliance Service

All was great! Jason was friendly and I got a call 10min. before his arrival which was very helpful.


Excellent




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Friendly and helpful


Great




Review of Fred's Appliance Service

I was very pleased with the service


Did a great job




Review of Fred's Appliance Service


Great service!!




Review of Fred's Appliance Service

Gabriel is a great asset to Fred's Appliance Service! Very personable, very respectful, very polite, very honest, very conscientious. He answered all our questions understandably. He explained maintenance of our dishwasher that we were not aware of!! If we needed any other repairs, we would welcome him into our home without hesitation!


Service washer




Review of Fred's Appliance Service

Service was great and the technician Gabriel was very knowledgeable.


Great service




Review of Fred's Appliance Service

Author recalibrated oven and offered if it continues to be a problem would come back and try cooking cookies to see how well it works.


Very impressed!




Review of Fred's Appliance Service

Could not be happier with how easy it was to schedule appt, easy to track when Brian would arrive. He was friendly, knowledgeable & efficient. I would recommend Fred’s to anyone.


Great service




Review of Fred's Appliance Service

Very helpful


Great service. Corina also explained the needed repair.




Review of Fred's Appliance Service


Fast service, great job!




Review of Fred's Appliance Service

Called on Monday. They were here first thing Tuesday morning. Dryer sounds like new. Very knowledgeable


Great Service and Technician




Review of Fred's Appliance Service

Fred's Service provided great service to repair my two-month-old Maytag dryer. The blower fan cracked and my technician identified problem, ordered part and rescheduled service days later. I would highly recommend Fred's Service for all your washer/dryer repairs.


The best!




Review of Fred's Appliance Service

Although this a repair covered by the manufacturer’s warranty, I will definitely contact Fred’s Appliances if I need an appliance repaired at my cost.


Great efficient, service




Review of Fred's Appliance Service


Washer maytag




Review of Fred's Appliance Service


Thanksgiving Thanks!




Review of Fred's Appliance Service

Even though my oven was working when Corina came (after 4 days of not working of course!), she spent the time to determine possible causes, ordered parts to correct those issues (I was able to return what wasn’t needed), and came back in time to correct the issue the day before Thanksgiving. I gave “pricing” an average rating as I have no idea whether the parts/labor were priced high or low. My husband is pretty handy and generally can identify and correct mechanical issues.


All-around great experience




Review of Fred's Appliance Service

Our serviceman was excellent! Very friendly and got the job done as quickly as he could. The communication between this company and myself via email and phone was also really great.


Repair ice maker




Review of Fred's Appliance Service


Microwave Repair




Review of Fred's Appliance Service

Technician was courteous, knowledgeable and professional. Didn’t take long to diagnose the problem and make the necessary repairs.


Outstanding Service




Review of Fred's Appliance Service

Dave was my repair tech for the second time and did an outstanding job. I will use Fred's again in the future if needed.


Very knowledgeable! Great service!




Review of Fred's Appliance Service

Even though my product was not serviceable. The technician explained the reason and provided options for next steps. Extremely knowledgeable and excellent customer service.


Professional and Friendly Service




Review of Fred's Appliance Service

Appreciated the communication and emails to confirm appointments. Gabe was great


nice and efficient




Review of Fred's Appliance Service


good service




Review of Fred's Appliance Service

very polite, professional nice young man.


Satisfactory Customer Service




Review of Fred's Appliance Service

Upon scheduling service for my 4 month old Maytag washer that wouldn’t turn on, the scheduling and ordering of parts shipped to my door prior to the scheduled appointment was efficient and easy with great follow up via email and text. BUT... the tech failed to make a connection and resulted in malfunction so I had to reschedule and wait another 5 days for the sane tech to come back and reconnect properly. So, the washer works great now but really should’ve been serviced properly the first time. So satisfactory is all I can rate my experience. Always purchase the extended warranty like I did!!


Response from Fred's Appliance Service:

Hello Cruzado, Thank you for sharing your review with us! we apologize for the mistake. We agree it should have been fixed on that first visit! We are happy to hear that you appreciated the direct part shipment, and felt our scheduling process was efficient and easy. We appreciate your feedback! Thank you, The Fred's Team


Very fast




Review of Fred's Appliance Service

Nice


Very impressive




Review of Fred's Appliance Service

Service man "Art" was right on time, very friendly and professional even though he had to listen to me complain about a brand new washing machine needing repaired!


Great




Review of Fred's Appliance Service

We thought he seemed very knowledgeable and he fixed our problem and gave us some pointers it was a good experience


Yes




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

David was here when he said he would be a quickly took care of the problem with my stove! Very pleased!


Fridge door replacement




Review of Fred's Appliance Service

Great service very polite and professional


Great service




Review of Fred's Appliance Service


Super




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


He solved my problem




Review of Fred's Appliance Service

the money was steep ,but I had no choice


Response from Fred's Appliance Service:

Hello Eloise, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that your technician was able to get your unit up and running again! Thanks! The Fred's Team


Great service!




Review of Fred's Appliance Service

I would ask for Corina for other repairs. She was prompt, friendly and knowledgeable.


Fridge and range




Review of Fred's Appliance Service


Fred's Appliance service person




Review of Fred's Appliance Service

He was polite. Trash and replaced part was left near washer. Also, despite two new parts put in the lid still does not luck and the washer continues as it did before your four service calls.


Response from Fred's Appliance Service:

Hi Linda, Thank you for sharing your experience with us. We are so sorry for the troubles with your washer! We will be happy to send a technician out to take another look; since your unit is covered under warranty, you'll just need to contact your warranty company and they will get you scheduled for service. Also, thank you for letting us know about the trash left behind. That is not something that is acceptable for us and we will be speaking with the technicians to ensure this doesn't happen again. We are glad to hear that your technician was polite! Have a great rest of your week! The Fred's Team


Dean




Review of Fred's Appliance Service

Seems to know what he is doing, he was in and out and washer works great.


Dana steimle




Review of Fred's Appliance Service

Excellent service. He was very nice and very prompt.


Great




Review of Fred's Appliance Service

Great and he was very pleasant


Good




Review of Fred's Appliance Service


Owner




Review of Fred's Appliance Service

Rep was very Thorough and went through everything to solve our problem great experience


Great job!




Review of Fred's Appliance Service

Art was wonderful and honest. Fixed both appliances fast. I would request him again if I need further work done. Thank you Art.


Painless and easy




Review of Fred's Appliance Service


Professional and On-Time service




Review of Fred's Appliance Service

Very professional and courteous service person, was in and out quickly explaining to us the problem and how it was fixed.. We are extremely satisfied


Great Service




Review of Fred's Appliance Service

Gabriel has excellent customer service experience and went above and beyond to explain certain things to me. He is truly an asset to your company.


Problem resolved, professional service




Review of Fred's Appliance Service

Will use Fred’s again.


Fantastic service!




Review of Fred's Appliance Service

Very dependable. Knowledgeable. Efficient. Courteous. Contact was made 15 min. prior to arrival, at my request, giving me time to leave work and meet tech. Avoiding me to waste a day waiting for service. I have already shared their business card with fellow employees. Extremely satisfied with Fred’s Appliance.


Very professional




Review of Fred's Appliance Service


Manager




Review of Fred's Appliance Service


Friendly




Review of Fred's Appliance Service


Bernie




Review of Fred's Appliance Service

Jason was very Professional and courteous. He showed up when I was expecting him, and was able to diagnose the problem quickly and fix it.


Horrible




Review of Fred's Appliance Service

Discusting


Response from Fred's Appliance Service:

Hi Marleen, We are so sorry to hear that you did not receive high-quality service! According to our records, our technician was not able to find any issues with your wall oven during your service visit yesterday. If you are still having troubles, please do not hesitate to reach out to us at 1-888-453-7337 or service@fredsappliance.com. We will be happy to send a technician out to take another look and get this taken care of for you! Thank you! The Fred's Team


Brian




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service


Awesome.




Review of Fred's Appliance Service

Very professional and a subject matter expert!


Corina is A+




Review of Fred's Appliance Service

Corina was excellent. I was very comfortable having her in my home.


Great Job




Review of Fred's Appliance Service

Very informative


Excessive service




Review of Fred's Appliance Service

Numerous repairs for the same problem. Now Whirlpool is saying they’re waiting for a patch to fix the problem that several people are having with these models


Response from Fred's Appliance Service:

Hi Marc, Thank you for sharing your experience with us! We are sorry to hear about the troubles with your wall oven. I do see we have a note on your account that your manufacturer is working on a solution. Once that solution is developed, we will be happy to get your unit taken care of. Thank you! The Fred's Team


Stove/Oven




Review of Fred's Appliance Service


Service was great, saved me a lot of money




Review of Fred's Appliance Service

Corey was great. Saved me a small fortune on buying a new cooktop. He deserves a raise.


Gabriel was very attentive and we appreciated his honest approach




Review of Fred's Appliance Service

Gabriel’s experience and patience helped us to understand the problem with our refrigerator. We would want his help again if more service is required.


ON time great service




Review of Fred's Appliance Service

Corey arrived in the given window and fixed the problem very quickly


Amazing!




Review of Fred's Appliance Service

Love Fred’s as they have helped me 2x now in the past month!


Effecient and friendly service




Review of Fred's Appliance Service

Gabriel was very helpful and did a great job fixing our ice maker.


Would definitely use Fred’s appliance again




Review of Fred's Appliance Service

The serviceman was respectful of my home he protected my floors with shoe covers and was very professional 😊


FRIDGE DOOR REPAIR




Review of Fred's Appliance Service

EXCELLENT SERVICE.


Great service




Review of Fred's Appliance Service

Was satisfied with the technician examining the appliance, found nothing wrong that required repairing.


Great service




Review of Fred's Appliance Service


awesome service




Review of Fred's Appliance Service


Home owner




Review of Fred's Appliance Service

Technician was professional in appearance, courteous in manner and highly efficient.


Good




Review of Fred's Appliance Service

Very nice gentlemen an knew his job.


Fast repair, Great service




Review of Fred's Appliance Service


Awesome service technician




Review of Fred's Appliance Service

He answered all my questions honestly


Honest and Informative




Review of Fred's Appliance Service

Provided the necessary information about why or why not to repair the appliance. Courteously answered all my questions.


Repair top dishwasher rack with new parts.




Review of Fred's Appliance Service

David was conscientious and researched to find our dishwasher was in the category to receive new parts so that the repair and labor was free of charge. It was a blessing to receive this news.


Great Service




Review of Fred's Appliance Service


Repair




Review of Fred's Appliance Service

Even though I am still having issues with my machine, David was very nice and helpful with ideas to help me with the new machine. My clothes are still getting stained with soapy water, I have lightened the load and still the same.


Response from Fred's Appliance Service:

Hi Nancy, We are so sorry to hear your washing machine isn't working properly! We will be happy to send someone from our team to take another look. Since your unit is under warranty, you will just need to call your warranty company to schedule service. Thank you! The Fred's Team


Ice maker problem




Review of Fred's Appliance Service

Dan was very helpful but the problem still persists after ordering 3 parts & having 4 service calls


Response from Fred's Appliance Service:

Hi JoAnn, We are so sorry to hear of your continued troubles! We will be happy to send a technician out to get you taken care of. Someone from our team will be calling you shortly! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Gabriel was excellent




Review of Fred's Appliance Service


Great experience




Review of Fred's Appliance Service

The Tech kept in communication, showed up on time, fixed the problem, answered questions, and explained everything clearly.


Love Fred's and my Technician Gabriel




Review of Fred's Appliance Service

This is the third time Fred's has come out to fix my newer appliances through warranty from Lowes. Each time they offer me the other guys to come out and I refuse and specifically ask for Fred's. Even if I had to pay for this, I would only go with Fred's.


Interface Replaced




Review of Fred's Appliance Service

Corina, as far as I know, did a fine job replacing the interface. However, I was SHOCKED to see a comment she wrote that my washer and dryer are located in a bathroom. This is not true! You can see on the blueprint and the room setup that they are in a separate room adjacent to the bathroom. She said this is a high humidity area but the hygrometer in the area says the humidity is 35%! There is a bathtub she could see I use as a clothes hamper. So there is no bath water or showering in the area! It is NOT a high humidity area. I keep things lower in humidity as I am highly allergic to mold and mildew. I do not think a repair person should be allowed to judge the humidity of a room based on inference. I think it is likely washers located in basements are possibly in higher humidity areas. I think what she wrote is to make you think I contribute to the problems my washer has but I do NOT!


Response from Fred's Appliance Service:

Hi Patricia! Thanks so much for dropping our team a line. We appreciate it! After careful review of your records and speaking with the technicians involved we'd like to share some information with you. We've noticed that you're having some recurring issues with your washer. Often times, this is in direct result of the product's environment. We never like being the bearer of bad news, but our field technicians are trained to carefully review the product's environment, especially in the event you're having recurring issues with a product. We also have found signs of high moisture inside your product that has further led us to conclude the plausibility of the bathroom humidity potentially causing issues. We know that sometimes it's an outcome that's not thrilling, but please don't construe this as we're being accusatory in any way. Our ultimate goal is to solve your appliance issues, and ultimately try to prevent them from happening again. Thanks again for sharing your experience with our team, and have a great week. -The Fred's Team


Great Service person




Review of Fred's Appliance Service


Amazing service




Review of Fred's Appliance Service

Was amazed at all aspects from quickness of service after request, tracking of time of serviceman’s arrival, speed of repair, communication of serviceman with us.


Great Service




Review of Fred's Appliance Service

Korie did a great job at servicing my brand new Maytag refrigerator. He replaced the freezer rollers and he was able to attach the new freezer door that Lowes ordered for me. He was professional and knowledgeable


Awesome Service




Review of Fred's Appliance Service

Everyone was very courteous. Gabriel was on time and respectful. Quality Service!


Great Job




Review of Fred's Appliance Service

Brian did an excellent job serving our freezer.


Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFC302ESS I lvl the unit op tested good

Near Sandy Knoll Dr, Eastlake, OH 44095
Jeff M.

Jeff M.

WASHER WHIRLPOOL A5578XTW0 Customer is noticing a smell coming from the units while its running. I found that the motor is getting extremely hot during use needs a new motor. EST only; ordrng 1 WP661600 (Motor) and 1 Idk (Shipping)

Near Traymore Blvd, Eastlake, OH 44095
Dan H.

Dan H.

DBL WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint that lower oven is not heating, confirmed, found control not sending power, unit needs new control, customer does not want repair at this time ; ordrng 1 W11261169 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Prince Charles, Westlake, OH 44145
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc: not drainingFound unit will not drain. drain hose plugged up. Needs drain hoseDrain hose shows out of stock. Office to reschedule; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 Shipping from stock"

Near Gatewood Dr, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit not spinning, turning off and on by itself. F8E3 overflow, F7E5 shifter. Found cam had broke apart and not letting actuator move correctly. Used Actuator from t/s. Used cam t/s yesterday. Ordering cam and control *** place on cancellation list ; ordrng 1 W10721967 (Cam) and 1 W11170319 (Control), used 1 W10913953 (ACTUATOR) from stock"

Near Glenside Ln, Olmsted Township, OH 44138
Joe O.

Joe O.

RANGE JENN-AIR SVE47600B "Cc: intermittently not heatingFound unit is receiving proper power. Control is receiving 243v. Relay not opening for bake. Needs controlCustomer does not want to repair at this time; ordrng 1 W10757086 (Control), used 1 Shipping from stock"

Near Richards Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW Cc unit not rinsing Found no cold water entering Needs valve ; ordrng 1 W11210459 (valve)

Near Siefer Dr, Rootstown, OH 44272
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc unit not spinning. F8E1 No fill long fill. Found drain hose not correct height, so water is siphoning out and also found hot water turned off. Corrected turning hot water back on, let customer know about the height per owners manual. Unit test good in diagnostics. Op test ok"

Near Livingston Ave, Lorain, OH 44055
Dan H.

Dan H.

DRYER SAMSUNG DV395ETPARA/A1 "Installed new thermal cut off, op test good"

Near Beachcliff Row Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LGHB2867PFO The rear drain tube was frozen I steamed out the drain unit tested good

Near Foxfire Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit is not turning on. Found the unit is dead. The unit is plugged into a extension cord with several other things. Advised cust the washer must be plugged into a dedicated outlet. Water hoses are warped. Control is dead replaced the control from t/s. Advised cust to replace the hoses and make the outlet dedicated to the washer. Optest ok; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock

Near W 11th St, Lorain, OH 44052
Corina B.

Corina B.

RANGE WHIRLPOOL n/a "Cust showed pop, sent pic. CC that the control is not lighting up and the oven does not work. Found the black wire on the terminal block burnt. Will need a harness and a term block. ; ordrng 1 W11416047 (Harness)"

Near Emery Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DRYER ROPER RED4516FW0 "Unit is heating customer has a clogg charge service call only,opt test ok"

Near Irving Park Blvd, Sheffield Lake, OH 44054
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH31017AS4 "Installed new switches, op test good"

Near Scranton Rd, Cleveland, OH 44113
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFC0 "Installed control. Ran diagnostics cycle, all functions passed. Op test good."

Near Ceile Cir, Walton Hills, OH 44146
Jason N.

Jason N.

DRYER MAYTAG MGDC465HW0 "Installed radiant sensor, timer and cycling thermostat. Ran dryer op test. Watched 5 cycles, ignitor glowing and good ignition each time. Op test good."

Near Brune Dr, Bedford, OH 44146
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MDB9959SKZ0 Replaced panel ui and control. Opt test ok.

Near Lake Rd, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE WHIRLPOOL WFE525S0JS0 "Customer complaint that unit heats up to 400 degrees then when shut off and turned back on unit shows less than 400 degrees, started bake for 400 degrees , unit at 398, temperature is within range, unit is operating as designed"

Near Auburn Ave, Cleveland, OH 44113
Corina B.

Corina B.

WASHER KENMORE 110.238221 "CC that the unit stops mid cycle but starts if you advance the timer, does not spin the clothes out. Found oil leaking underneath. Will need ; ordrng 1 W10820043 (Brake) and 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP661649 (Timer), used 1 SHIPPING (shipping and handling) from stock"

Near Alger Rd, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc unit is making some noise, like scraping or change. Found some debris clanging up against drain pump, removed debris, tested, good. Op test ok"

Near Falling Water Cir, Amherst, OH 44001
Jeff M.

Jeff M.

STACK W/D WHIRLPOOL WET4024HW0 The lock on the machine failed in the closed position. The lock will not unlock. The lid will have to be forcibly removed which means the lid will have to be replaced along with the lock; ordrng 1 W11189136 (Lid) and 1 W11371714 (Lock)

Near Athens Ave, Painesville, OH 44077
Brian M.

Brian M.

DRYER MAYTAG MED6200KW Cc unit not powering onFound control not plugged in Plugged in control OP Test Ok

Near Fountain Dr, Kent, OH 44240
Marie V.

Marie V.

REFRIGERATOR JENN-AIR JCD2295KEP "Cc that the unit does not dispense water. Found filter not all the way in. Corrected issue. Op test ok available Also cust wanted some parts that she needed for the ice maker, 2 of them are not longer available. ; ordrng 1 WP67005959 (Bucket ice) and 1 67004255 (Cover ice bucket) and 1 67004358 (Door ice bucket)"

Near West St, Berea, OH 44017
Marie V.

Marie V.

WASHER WHIRLPOOL WTW5000DW3 "Cc that the unit will not spin. Ran diag found error code of F0E1 over suds detected, F9E1 long drain , F7E7 MOTOR UNABLE TO REACH TARGET RPM , F5E0 lid lock issue. Drain hose is all the way connected to the roof of the basement. Advice cust that the drain hose needs to be at least 39 inches high and not higher than 96inches. Unit lid lock failed on ohms reading. It was open from j6-2 to j6-3 and should have continuity. Cust does not want to fix at the moment, advice that she has 30 for the service call. ; ordrng 1 W11307244 (Lid lock), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Dayton Ct, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5FHAXVT00 "Cc: not dispensing iceFound auger motor receiving 115v but not functioning. Needs auger motor. Auger shows out of stock. Office to reschedule; ordrng 1 W10822606 (Auger motor), used 1 Shipping from stock"

Near Pleasant Pl, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 35 degrees, found leak at factory weld on evaporator , unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 W10143759 (Drier)"

Near Euclid Ave, Cleveland, OH 44103
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc that the doors are not straight that the right side is a little off, and that the mullion wont open all the way so when they close the door it hits the right hand side door. Mullion will need to be replaced, is correctly installed but is stiff. Ordering part. And try to adjust door but it goes back to the same spot. ; ordrng 1 W11176246 (Mullion)"

Near Blossom Dr, Amherst, OH 44001
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOS72EC0HS00 "Installed control, and ui. Ran test bake, no heat. Found unit only getting 120v. Checked breaker, found partially tripped. Shut of power at break. Breaker continuously tripping. Found house wiring for oven not up to code. Spoke with BJ. Disconnected oven completely from circuit, break continued to trip. BJ stated to leave oven disconnected and advise customer the house wiring needs corrected and oven needs re connected. Took pics of wiring. Need electricianHouse is vacant and customer did not answer the phone. ; saved tckt"

Near Hereford Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "CC that there is no water pressure to the water and the ice maker is not working. Removed the filter found water pouring out of the John guest fitting. Found the water housing John guest fitting is not closing. Will need a new housing. ; ordrng 1 W10862456 (Water housing), used 1 SHIPPING (shipping and handling) from stock"

Near Talford Ave, Cleveland, OH 44128
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit needs compressorCust stated she had another company out who wanted to change the compressor. Found unit not cooling in both sections, no frost pattern on either evaporator. Compressor is running, amp draw on compressor is .4a. No heat on condenser. Unit has refrigerant leak. Ordering ff evaporator and uv drier. ; ordrng 1 W11116006 (Ff evap) and 1 WPW10143759 (Drier)"

Near Timberlane Rd, Warrensville Heights, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Cc: chatter noise when dispensing waterFound chatter noise went away when filter was removed. Water leaking in filter housing. Needs water filter housingFilter housing shows out of stock. Office to reschedule; ordrng 1 WPW10121140 (HOUSING, WATER FILTER), used 1 Shipping from stock"

Near Lander Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc unit not making iceRan manual harvest test on ice maker. Ice maker will not index. Unit needs ice maker. Customer disappeared and is not responding to my repeated calls. ; ordrng 1 WPW10300022 (Icemaker)

Near Richmond Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5550XW0 Cc of leak Found water leaking from around bottom of gearcaseAlso found motor to be extremely loud when running Needs gearcase and motor ; ordrng 1 W11132267 (gearcase) and 1 W10836348 (motor-drve)

Near Eldridge Rd, Aurora, OH 44202
Corina B.

Corina B.

SXS REFRIGERATOR KITCHENAID KSBS25FJBT01 CC that the water was leaking from the ice maker and does not dispense water. Water was turned off. Cycled ice maker could not find a leak in the ice maker. Thinking it was the water valve not turning off. Found the wires at the door broken. Water valve is nla. Called CP to see if there is a substitute for the water valve.

Near Pinetree Rd, Cleveland, OH 44124
Corina B.

Corina B.

RANGE WHIRLPOOL WOC97EC0HZ03 "CC that the screen went completely black. Found the screen black. Turn breaker off for 30 seconds. Unit turned on. No error codes. Advised cust to connect to the WiFi and if it happens again will need a main control and ui. ; ordrng 1 W11428588 (Ui) and 1 W11261165 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ET1LFKXKS04 "CC that there is water leaking into the refrigerator, found the drain hole blocked with ice. There is a copper wire around the heater. Steamed out the drain pan. Checked the drain tube at the drip pan, water coming threw. Optest ok."

Near Tuxedo Ave, Parma, OH 44134
Corina B.

Corina B.

DRYER WHIRLPOOL WED4800XQ3 CC that the they have to dry the clothes twice. Found the air dry has the heater turning on. Checked the heater open but is ground to the cabinet. Will need a new heater.; used 1 279838 (ELEMENT) from stock

Near Village Green Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4850HW1 "Found error f8e1 no fill, long fill we found the hot water valve closed causing washer not to wash recommended the customer to wash on tap cold cycle until fixing the leaking hot water valve to use the other cycles.and recommended customer to raise the drain tube to 39 to avoid siphoning. Opt test ok."

Near Murray Ridge Rd, Elyria, OH 44035
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 "Cc unit overheating and smokingCustomer unit began to smoke during cycle. Inspected unit, found side vent connection to blower housing inside unit had come apart, blowing lint inside the unit. Evidence of burnt lint in heater element case. Cleaned out inside of unit and heater. Reattached side vent tube using screws and then retapped with foil tape. Ran dryer op test for 10 minutes, no operation, good heat, no smoke or overheating condition."

Near N Greenway Ct, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Cc unit making humming noise, FF department is making some items real cold at top. Wen into diagnostics, loud humming coming from the Icemaker fan, damper could be not closing all the way as well causing items to freeze. Kind of hard to tell if there was a different fan motor making noise as well. Ordering out. ; ordrng 1 WPW10308033 (Icemaker fan) and 1 WPW10123444K (Fan wheel) and 1 WPW10196393 (Damper) and 1 W11334745 (FZ fan) and 1 W11387394 (Comp fan motor)"

Near Bishop Pl, Berea, OH 44017
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Installed control board. Op test good.

Near Edgewood Rd, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WML55011HS5 Call whirlpool tech line, op is normal

Near Oak Tree Dr N, Lorain, OH 44053
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS04 Installed paddles. Op test ok

Near Hunting Hollow Dr, Pepper Pike, OH 44124
Marie V.

Marie V.

WASHER AMANA NTW4516FW3 "Cc that the unit stays in spin and does not spin. Ran diag found no error codes. Unit was unplugged when arrival, cust plugged unit back in and lid lock was trying to lock but it didnt, ran a manual test on lid lock pass. Ran step 8 page 18, with the lid close found from J6-2 to J6-1 found 110.8 ohms , from from J6-3 to J6-2 door close is open , and door open is open as well unit need lid lock. Cust wants to be added to cancellation list. Please and thank youu ; ordrng 1 W11307244 (Lid lock)"

Near Sladden Ave, Garfield Heights, OH 44125
Brian M.

Brian M.

RANGE WHIRLPOOL WEG750H0HZ0 Installed control and UI Ran test bake to 350 OP Test Ok

Near Boulder Glen Dr, Chesterland, OH 44026
Brian M.

Brian M.

WINE COOLER GE n/a "Cc unit not cooling Found fans running and compressor running but only pulling .1 amps Has a leak, the design of this unit the evap is inside the liner Not serviceable"

Near Owls Hollow Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Cc unit not cooling Found defrost bimetal open Needs defrost bimetal and control ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire)

Near Romito St, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300EBS01 Took filter out and advised that its normal for it to feel like its going to pop off OP Test Ok

Near Beaumont Trail, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Cc unit not working Found wash light on Reset board found little to no cold water entering Found filter to be clogged cleaned filter Ran auto test and calibration OP Test Ok Advised to get a o ring with filter and to install on hose to help prevent .

Near OH-303, Mantua, OH 44255
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Model and serial do not match. Advised cust to call whirlpool with correct model and serial. When dispatch comes threw order the filter head.; ordrng 1 W11346623 (Filter head)

Near W 19th St, Cleveland, OH 44113
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDPE234GPS0 Cc unit top rack piece needs replacedConfirmed RH top rack adjuster bracket broken. Replaced using customer supplied parts. Reinstalled top rack. Op test good.

Near High Point Ln, Bentleyville, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFE540H0AS1 "Cc unit bake is not working. Found broken element. Ordering element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

Near Webster Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

DRYER WHIRLPOOL YFD45ESSM0WW There was a sock in the fan

Near S Denmark Rd, Dorset, OH 44032
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Customer complaint of buzzing noise, confirmed, found evaporator frozen solid, bi metal is open, unit needs new evaporator fan motor/defrost thermostat ; ordrng 1 W11224591 (Fan/defrost tstat), used 1 SHIPPING (shipping and handling) from stock"

Near Forestgrove Rd, Willowick, OH 44095
Dan H.

Dan H.

WASHER FRIGIDAIRE FTF530FS3 "Customer complaint that unit is not draining, started drain and spin cycle, drain pump is working, found drain pump filter clogged, cleared, op test good"

Near Nepahwin Rd, Timberlake, OH 44095
Marie V.

Marie V.

WASHER AMANA NTW4516FW3 Cc that the unit keeps stalling at the end of wash cycle. Ran diag found F8E1 long fill no fill. Found drain hose on the floor. And unit was unleveled due to floor not level. Adjusted legs on unit. Advice cust that unit need to be 39 inches high to avoid siphoning also cold water was turned off. Turned back on notice that the hose was not hooked up correctly. Corrected issue. Ran calibration. Op test ok

Near Morningside Dr, Cleveland, OH 44109
David R.

David R.

WINE COOLER WHIRLPOOL WUW35X24DS02 Replaced control. Set unit temp to 44. Give 24 hours to return to normal temps. Op test ok

Near Meadowview Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ Installed the new part op tested good.

Near Hart Rd, Montville, OH 44064
Marie V.

Marie V.

DRYER WHIRLPOOL MDE300AYW "Cc that the unit is making a grinding sound. When started unit is was very loud. Unit has bearing belt pulley all wear out , took pics. Cust will not fix. ; ordrng 2 306508 (Tumbler bearing kit)s and 1 WP6-3700340 (Pulley) and 1 WP33001807 (Seal) and 1 WP6-3129480 (Shaft) and 2 12001541 (Drum roller)s and 1 WP33002535 (Belt) and 1 WP6-3705180 (Idler arm), used 1 SHIPPING (shipping and handling) from stock"

Near Goldwood Dr, Rocky River, OH 44116
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, thermal fuse , thermal cut off, Thermostats are good, door switch is good, unit needs new motor and timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10857612 (Timer) and 1 279827 (Motor)"

Near E 171st St, Cleveland, OH 44119
David R.

David R.

WASHER MAYTAG MVW6230RHW0 "Replaced shield, pulley cam is messed up as well from the shield scrapping. Replaced from t/s. Tested. Ran diagnostics, good. Op test ok; used 1 W10721967 (PULLEY) from stock"

Near Dogwood Ln, Parma, OH 44130
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replaced damper, tested it on diag. Op test ok"

Near Doris Dr, Brook Park, OH 44142
Marie V.

Marie V.

REFRIGERATOR MAYTAG MRT118FFFH01 Cc that the unit is still freezing food and not keeping temp on freezer. Evaporator has no frost. Unit will need sealed system. Because unit is trying to keep temp on freezer and theres a small leak the unit keeps running and freezes food on fresh food section. Unit will need compressor ; schdld next appmnt for 1/28 THU !

Near Caesars Cir, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVW7232HW0 "Found customer error for off balance load. Went into diagnostics F0E9, F0E5, both off balance error. Couldve been customer had uneven load or not deleting correct cycles for loads. Tested. Unit is working properly, op test ok"

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Cc unit not making ice Found water filter to be causing a slow fill Removed filter and ice mold filled Advised to leave out filter or replace it

Near Diagonal Rd, Kent, OH 44240
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW2 "Cc unit not draining/wet cloths at endRan diagnostics, found code f5e1 for lid latch fault. Ran manual lid lock test, latch will not engage, will keep trying. Unit needs lid latch. Replaced lid latch using truck stock. Ran auto test and calibration. Op test good.; used 1 W11307244 (Lid latch) from stock"

Near Ridge Rd, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit lights are on, but not doing anything elseFound all unit functions are not working. UI display is blank. Checked power board for output, 0v. Unplugged unit and plugged back in. Unit trying to power on, but stuck in a PO cycle. Unplugged all components from control board. Plugged unit in and plugged in connectors 1 and a time. Found ice box fan motor shorted, pulling down power board voltage. Unit needs ice box fan motor. Customer is not replacing, garage unit, ice maker is non functional. Kept ice box fan unplugged to allow unit to operate."

Near Gates Mills Blvd, Cleveland, OH 44124
Jason N.

Jason N.

RANGE FRIGIDAIRE FGEF306TMFA "Cc unit codes f90 and oven door lockedFound upper oven door locked. Checked latch motor. Found cam rounded off around latch shaft, will not index. Cam has become wrapped around inner insulation. Cam is part of motor assembly. Unit needs latch motor. Customer also states burner are not working. Found no display for any burners. Checked connections on relays board, called Frigidaire techline, checked power to display board from Eoc relay board, found no power from relay board to Eoc display board. Unit also need relay board. Estimate only at this time."

Near Dahlia Dr, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS00 Cc: freezer door gap in Found gap in gasket near top of door gasket. Looks like door is slightly angled out on the top of the glide brackets. Called whirlpool tech line spoke with Andrew. Advised him of what was found. He stated it is caused by a bent door brackets due to opening the door over time. He stated to replace both freezer door brackets.; ordrng 1 W10625069 (Bracket) and 1 W10625070 (Bracket)

Near Stevens Blvd, Eastlake, OH 44095
Dan H.

Dan H.

DRYER KENMORE 110.676326 "Customer complaint that unit is not working, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling) from stock"

Near Bartlam Ave, Garfield Heights, OH 44125
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507EWH00 "Cc unit is not cooling properly. Found FF evap cover frosted over. Following service pointer W11092686F. Will need kit to repair problem. Control not sending ojt correct voltage. Will need to steam ice. Cannot find FF thermistor on look up, parts to research. Setting as 2 count.*** requesting double labor. Will take a while to complete repair ; ordrng 1 W11457241 (Kit) and 1 W10633627 (Evap) and 1 WPW10389152 (Fan support) and 1 W10807590 (Control)"

Near Wilma Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

DRYER AMANA NED4655EW Installed the new part op tested good.

Near Euclid Ave, Willoughby, OH 44094
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Customer complaint, unit not spinning. Found hub is stripped, washplate will not coming off bottom, will have to break apart. Let customer know estimate. Customer paid SVC, do not order parts ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

Near Devon Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE550S0HZ Unit was plugged in and had accurate voltage and oven preheated. Opt test ok.

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG745H0FS1 Plugged in unit and the control panel did not light up unless pushing on the harness plugged into the control panel. Ordering control panel and harness.; ordrng 1 W11122852 (Control) and 1 W11176109 (Harness)

Near Center Ridge Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed the new part op tested good.

Near Spring Gardens Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR GE GSH22JFXLCC "Cc unit not cooling. SxS. Temp both sections 70ish. Called and talked to Brian about symptoms. Tapped into systems, low readings on low side. Sealed system leak. Will need compressor and evap. Customer paid SVC, do not order parts.** if insurance approves. Would put as 4 count; ordrng 1 WR87X10111 (Compressor kit) and 1 WR87X28949 (Evap) and 1 WR49X10283 (Invertor), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Old Shore Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Cc unit not staying cold Unit is in a non temp controlled environment Advised customer on recommended environment temps so unit can operate properly Unit is in a garage Advised that it will run best in the spring and summer months

Near Shadowlawn Dr, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB766FW1 "Cust showed pop, sent pic. CC that there is a squeak and its leaking. Found the slide squeaking. The water valve is leaking. Will need a new slide and housing. ; ordrng 1 W11172234 (Water housing) and 1 W10734521 (Slider)"

Near Temblethurst Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

WASHER FRIGIDAIRE FAFS4272LW0 Bearings a failed customer will just buy a new one. unit would be completely rebuilt the units almost 10 years old

Near Florence Ave, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.8590283 "Found unit is r12 system. Spoke with BJ, We do not do r12 systems. Advised customer we cannot do r12 systems. Took parts for return.Office to contact for refund.; saved tckt"

Near Wickham Pl, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HBS00 The LED module inside the freezer has failed I had one from truck stock I installed it unit tested good; used 1 W10695459 (Led) from stock

Near Stonewood Ct, Painesville, OH 44077
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced parts. Op test ok

Near Whitman Blvd, Elyria, OH 44035
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7749SBW3 "Cc: ui not responding properlyWhen buttons on ui are pressed unit selects other cycles. Found silver migration on ribbon cable for ui. Needs ui. Customer does not want to repair at this time; ordrng 1 W10811166 (Ui), used 1 Shipping from stock"

Near N Lake St, Madison, OH 44057
Jason N.

Jason N.

RANGE KITCHENAID KSGB900ESS4 Cc unit drawer needs adjusted and one burner does not light Cust states burner seems to be ok. Checked all burners operation. All good spark and ignition. Bottom warmer drawer not aligned to bottom of unit. Tried adjusting rails. Left side sticking out 1/2 in. Ordering drawer rails.; ordrng 1 W11036176 (Drawer) and 1 W11131365 (Slide) and 1 W11123024 (Slide)

Near Walden Ct, Mentor, OH 44060
Dan H.

Dan H.

WASHER CROSLEY CAW9244DW0 "Customer complaint that unit is taking a long time to wash, ran diagnostics found f5e4(lid not opened between cycles) error code, started normal wash cycle, unit filled and began washing, unit advanced to rinse cycle, ran recalibration cycle, unit is operating as designed"

Near E 114th St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Verified unit for clicking sound look under washer and found the gearcase is leaking oil. Replacing gear case.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

Near Queen Annes Gate, Westlake, OH 44145
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit making noiseCustomer stated it started out as a slight squeal now its a knocking noise. Confirmed knocking noise. Found rear left drum roller bushing wore. Unit needs drum roller. Replaced roller, did not charge customer for roller(overstocked with extra rollers). All other components checked good. Ran dryer op test, no abnormal noise heard. Op test good."

Near Ivana Ct, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER GE GDT680SSH6SS Replaced the drain pump. Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near Edgehill Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FFCD2413US2A "Customer complaint that unit is not draining, started normal wash cycle, unit filled, canceled, drain pump is working, water trickled out , repeated several times water flow Improved, advised customer to run cleaning cycle through unit to clear out, if issue is not resolved, unit will needs new drain hose"

Near E 105th St, Cleveland, OH 44106
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Installed harness OP Test Ok

Near Olmsby Dr, Kent, OH 44240
Jeff M.

Jeff M.

WASHER GE GDT695SGJBB Installed the new part op tested good.

Near Lockwood Rd, Perry, OH 44081
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit not working properly Found cold valve not allowing water to enter all the way Also customer using cold temp with out hot water hooked up Advised on settings and to install o ring with screens

Near Crescent Ln, Kent, OH 44240
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KMHS120ESS5 "Replace interlocks switches,opt test ok"

Near Horseshoe Way, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 69 degrees, nothing is running, Unplugged unit, outlet good, plugged backed in, compressor and fans started, frost pattern forming, op test good"

Near Clover Ave, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHT1831QS6 "Customer complaint of excessive condensation, door seals are good, found evaporator drain tube clogged, cleared, op test good"

Near Georgetown Ln, Madison, OH 44057
David R.

David R.

RANGE AMANA AER6303MFB2 "Cc of plastic smell. Found power cord not installed correctly onto unit, not bolted all the way down, causing electrical ark. Replaced power cord, harness, wires that were burnt from t/s. Called techline to report. Customer paid labor/parts. Tested bake, good. All components working, op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"

Near Whitman Blvd, Elyria, OH 44035
Corina B.

Corina B.

DRYER KENMORE 110.628021 CC that the unit is not turning. Found the belt slipped off the idler pulley. Reinstalled. Optest ok

Near Westport Ave, Euclid, OH 44123
Marie V.

Marie V.

WASHER MAYTAG MVWC565FW1 Cc that the unit is getting off balance a lot. Unit ran good. Ran diag nor error codes. Adjusted suspension (w11457833). Op test ok

Near W 37th St, Lorain, OH 44053
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 Installed the new part op tested good.

Near South Ridge Rd E, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW Installed the new part op tested good.

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWC565FW2 The unit is filling with water. Op tested good there is no issue with the u it

Near Linesville Rd, Linesville, PA 16424
Jeff M.

Jeff M.

WASHER FRIGIDAIRE FFFW5000QW0 Installed the new part op tested good.

Near Belden Rd, Andover, OH 44003
Jeff M.

Jeff M.

RANGE MAYTAG MER6600FZ2 Installed the new part op tested good.

Near S Chestnut St, Jefferson, OH 44047
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed icemaker Ran test cycle OP Test Ok

Near Tartan Ct, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5500XW3 "Cc lid lock flashingRan diagnostics, found codes f5e1 for lid up, f7e1 for gasket speed fault. Lid lock flashing will not engage. Unit needs lid latch. Estimate only at this time."

Near Amhearst Cir, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFN502EPA02 Installed leds OP Test Ok

Near Churchill Dr, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed ui interface board. No faults. Op test good.

Near Amhearst Cir, Beachwood, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MRT118FFFE00 "Replace thermistor,opt test ok"

Near Liberty Bell Dr, Brook Park, OH 44142
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB4949SDE2 "Cc: noises, not cleaning properlyFound grinding noise from sump, and low pressure from sump. Could not find anything debris stuck in sump. Needs sump assemblySump shows out of stockEntitlement shows Sump assembly under 10 year parts only warranty; ordrng 1 WPW10591570 (SUMP ASM, PUMP MOTOR(M028))"

Near E 290th St, Wickliffe, OH 44092
Jeff M.

Jeff M.

DRYER WHIRLPOOL MGD6230HW0 The unit has a e3f2 code open moisture circuit needs a harness and control; ordrng 1 W11406682 (Control) and 1 WPW10298258 (Harness)

Near Detroit St, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS312SNHM Installed condenser fan motor.

Near Sunset Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWX600XW0 Installed cold water valve. Ran auto test and calibration. Op test good.

Near Duffield Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

DRYER KENMORE 110.6233251 Dryer squeaks needs repair kits; ordrng 1 4392065 (Kit)

Near Stanhope-Kelloggsville Rd, Jefferson, OH 44047
Joe O.

Joe O.

RANGE KITCHENAID KSGB900ESS0 "Cc: f8e0 error codeFound error code f8e0(cooling fan speed too low) f0e1(relay board). Ran auto test. Blower fan not running. Needs cooling fan. Replaced blower fan, ran test bake. Op test ok ; used 1 W11107275 (FAN-BLWR) from stock"

Near Crescent Dr, Euclid, OH 44117
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc unit making a humming sound randomly Customer states noise from unit sounds like a broken fan. Ran diagnostics functions, found damper open and close very squeaky and grinding. Unit needs damper control. Estimate at this point. Customer may call back move forward with repair later."

Near Gary Ave, Bedford Heights, OH 44146
David R.

David R.

RANGE JENN-AIR JES8850AAB "Cc front panel not working, unit is about 15 years old. Power coming to control but no display, NLA 74005731 clock with harness, WP74005742 control panel assy 276.42. Disco"

Near Emerald Oval N, Olmsted Township, OH 44138
Jason N.

Jason N.

OTR MICROWAVE GE PT970S0M1SS "Cc microwave table not turning and oven door staying lockedConfirmed door locked will not release, lock motor still running. Tried picking lock using wire hanger. Will not pull over. Called Ge techline, Ryan, stated will have to try picking it when the motor is running as this is the only way to get it to index back over to open, does not have a spring release. If unsuccessful in picking lock, will have to break door. Called BJ to inform, notify customer of GE techs instructions and see if they want to proceed. I am not comfortable breaking the oven door on this unit. Advised customer, they agreed not to break door. Unable to repair unit or properly diagnose."

Near Tryon Rd, Bedford, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 "Cc: squealing, off balanceCustomer stated during spin unit was squealing. Customer stated she had 1 bath towel and some smaller washcloths and hand towels in unit when it went off balance. Advised customer if the weight in unit was off it will go off balance. Found hot and cold reversed. Swapped lines. Ran auto test. Ran drain and spin. Found basket well balanced. Could not duplicate issue. Op test ok"

Near Woodrush Cir, Chagrin Falls, OH 44022
Joe O.

Joe O.

RANGE GE JGS650DEF2BB Cc: will not heat in bakeFound igniter only pulling 2.7 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (Igniter) from stock

Near Lynn Dr, Chesterland, OH 44026
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Cc unit will not shut off during auto dry Found t-f open on timer Needs timer and thermostat fix ; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10185982 (timer)

Near Aberdeen Ln, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc: not drainingCustomer stated it has not drained since purchase. Found plug still in garbage disposal. Removed plug. Tested. Op test ok

Near Chatham Way, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

WASHER GE GTWN2800D2WW Verified problem with knob and found that the clips holding it in back of panel was broken off needs replacement. Gave customer estimate on part and labor and he decided not to fix unit.; rqstng P&A on 1 WH42X22721 (Washing machines backsplash)

Near Bay Landing Dr, Westlake, OH 44145
David R.

David R.

DRYER MAYTAG MEDC300BW0 "Cc unit not turning on. Checked power, good. Checked thermal fuse, open. Replaced from t/s. Claiming 2 because one of the fuses off t/s was broke. Tested. Unit is cycling and heating properly. Op test ok; used 1 3392519 ("

Near River Rock Way, Berea, OH 44017
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEDC0 Cc: leakingFound hole in bellow. Needs bellowBellow shows out of stock. Office to reschedule; ordrng 1 W11106747 (DOOR BOOT)

Near Pinehurst Ct, Highland Heights, OH 44143
David R.

David R.

WASHER GE WCVH6800J1WW "Cc after 10-15 mins unit will drain and shut off, doesnt matter what cycle. Started normal cycle. Heard no water going in. Found that the water was shut off to unit. Customer has leak in house so water is turned off. Unit is good. ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Whitehall Dr, Berea, OH 44017
Marie V.

Marie V.

REFRIGERATOR GE ZISB360DKB Replaced control and bimetallic. Advice cust to allow 24 hours for unit to reach correct temp. No core for return.

Near Kenwood Ave, Rocky River, OH 44116
Marie V.

Marie V.

DBL WALL OVEN JENN-AIR JJW2830WP00 "Replaced both heating element, recalibrate unit 10*, preheated to 350*. Op test ok."

Near Long Pointe Dr, Avon Lake, OH 44012
Joe O.

Joe O.

DRYER WHIRLPOOL WED92HEFC0 "Cc: squealingFound rollers worn, needs dryer repair kit.Dryer repair kit shows out of stock, office to reschedule; ordrd 1 4392067 (DRYER REPAIR KIT)"

Near Chagrin Blvd, Moreland Hills, OH 44022
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHW2 The heating ele. Is off. Customer told me that the machine will sometimes spray water and sometimes will not. because the heating ele. Is off and what the customer stated that means that the machine is stalling out needs a sump motor and control board; ordrng 1 Control and 1 W11025157 (Sump)

Near Mill Creek Rd, Jefferson, OH 44047