We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFB
Near Thompson, OH 44086
Dan H
Job Details: 03/30/2022
"Customer complaint that unit is not cooling, temperature at 70 degrees, nothing is running, unit needs new control, customer does not want repair at this time; ordrng 1 5304497786 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/30/2022
Replace pump opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Dan H
Job Details: 03/30/2022
"Installed new flow meter and dispenser, op test good"
We serviced a
GE REFRIGERATOR
Model ZIS48NYB
Near Geneva, OH 44041
Dan H
Job Details: 03/30/2022
"Recovered refrigerant, installed compressor, filter drier, and condenser fan motor, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 10.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890099 (Lokring), 1 W10890087 (Lokring), 1 W10890126, and 1 W10890121 (Lokring) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ3
Near Columbia Station, OH 44028
David R
Job Details: 03/30/2022
Cc unit leaking. Found leaking coking from a pin hole in water line from house. Customer going to take care of. SVC only. Otherwise unit is good.
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Bedford, OH 44146
Manny
Job Details: 03/30/2022
"Cc that she was drying a rubber back rug and it burned in the dryer, dryer is full of burned powder. Took unit apart and found a lot of rubber burned on wheel housing, cleared house and most of the rubber, ran cycle and blower wheel is stripped at the nut, unit will need a drive motor and wheel, ran entitlement and unit is under the 10yrs warranty for the motor. ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland Heights, OH 44118
Angel
Job Details: 03/30/2022
"Cc that unit is rattling intermittently. Verified in diagnostics and ran the damper and the sound is when the damper opens and closes explained to customer and let them know the estimate to fix it and it would just be to probably lower the sound a little but its working as should. Recommended customer to call whirlpool to see what they can do for them. Opt test ok.; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Beachwood, OH 44122
Manny
Job Details: 03/30/2022
"Cc that unit is making the same noise as last time we were here, heard a loud grinding noise coming from the back, removed cover and noticed cond. fan blades just shaking. Unit will need condenser fan and blades; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Cleveland, OH 44102
Angel
Job Details: 03/30/2022
Cc that unit is leaking and only had crushed ice. Verified and noticed that it was leaking from the ice maker line in the back of unit so i cut the line and added a fitting tested again and no more leak and the ice is good the lever on back was frozen stock not letting it shift between cube and crushed. Opt test ok.; used 1 N (5/16 UNION) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Bay Village, OH 44140
Angel
Job Details: 03/30/2022
Cc that ui works when it wants too. Tested and ui would turn on and than off by itself. Took apart door replaced ui and also had the harness from surplus and replaced as well tested unit and ran a test cycle and worked fine. Also has customer test himself. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near LaGrange, OH 44050
David R
Job Details: 03/30/2022
"Cc unit not cooling properly, icemaker not working, FZ fan not working, PO keeps on displaying at least every 2-5 mins. Called techline, went over different voltages. Techline had me pull out the deli control. Still getting PO message every couple of mins. Recommended replacing Deli control and harness, main control and FZ fan. Gave estimate to customer, customer paid SVC only, do not order parts ***2 job count if needed; ordrng 1 WPW10675033 (Control) and 1 W11249952 (FZ fan) and 1 WPW10769076 (Deli control) and 1 W11170612 (Deli control harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Highland Heights, OH 44143
Corina B
Job Details: 03/30/2022
"CC that the u it is not spinning the clothes out, ran diag F0E5 OFF BALANCE LOAD DETECTED. Checked the basket, level. Replaced the shifter, belt and cam. Ran a calibration to replace the control. Office to reschedule appointment. ; ordrng 1 W11417466 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Warrensville Heights, OH 44122
Manny
Job Details: 03/30/2022
"Cc unit no heating, ran cycle, no heat, checked incoming power l1 to N 124, l2 to N 124, l1 to l2 0.6V checked fuses and found burned out fuse, customer replaced fuse, ran cycle unit is heating, opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Parma, OH 44129
Manny
Job Details: 03/30/2022
"Replaced listed parts, ran diagnostics unit is operational no codes and no leaks at the end of cycle, opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Sheffield, OH 44054
Angel
Job Details: 03/30/2022
"Cc that unit has no power at all and it wont respond. Confirmed tried starting unit and nothing tried diagnostics no luck. So I unplugged trying to reset unit and nothing looked underneath at the junction box and wires were good also had 120vac coming in removed control board and has the led as should so i checked power going to the ui and the control is sending the 13vdc to it but no response. Unit will need ui replaced. Gave customer estimate and she decided to buy a new unit instead. Charged service call.; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Geneva, OH 44041
Joe O
Job Details: 03/29/2022
"Cc: not dryingFound element open. Needs heating element. Customer does not want to repair at this time; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KMHS120ESS5
Near Avon Lake, OH 44012
Angel
Job Details: 03/29/2022
"Cc that unit is mot heating but everything functions perfectly. Confirmed tried heating a mug with water and did not heat. Unit will need magnetron and capacitor replaced. Gave customer estimate and they she stated that she would rather buy a new unit for that price. Charged service call. ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Mantua, OH 44255
Brian M
Job Details: 03/29/2022
Cc no cool Found unit frosted over in air channels Cleaned frost OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Fairview Park, OH 44126
Manny
Job Details: 03/29/2022
"Cc oven wont work has error code, try setting to bake unit wont start displaying error f8e0 for low speed fan try getting into diagnostics unit keeps kicking me out, got into diagnostics and found error codes F8e0, f1e0 for communication issue with control and F2E1 for key stuck, unit kick me out of diagnostics again, unit will need main control and cooling fan replaced, tenant has to talk to landlord to get authorization for repair, office to contact landlord and see if they want to proceed with the repair.; ordrng 1 W11034208 (cntrl-elec), rqstng P&A on 1 W11107275 (fan-blwr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
David R
Job Details: 03/29/2022
"Cc unit still leaking on floor by fabric softener. No service pointers. Leveled unit up in front, to see if water hitting tub ring and causing water to drip down on floor. Tested with filling up and putting water in fabric softener and no leaks. Sat and watch why unit went through cycle. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Columbia Station, OH 44028
David R
Job Details: 03/29/2022
"Cc unit wasnt turning on. Unit plugged in. I pressed power button, display came on. Pressed start and unit is starting correctly. Tried multiple times and showed customer. Followed diagnostics, F2E1, F2E2 error. Stuck key and HMI disconnected. Checked and all wires are good. Ran factory cycle and Factory reset on unit. Tried again and unit is working correctly as of today. If something happens in future. Would recommend ordering the UI and main Control. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Ravenna, OH 44266
Brian M
Job Details: 03/29/2022
Installed evap fan OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BH01
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/29/2022
"Cc unit not heating on top oven and bottom handle is loose, replaced igniter using T/S# 12400035, fasten handle bolt, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland Heights, OH 44121
Manny
Job Details: 03/29/2022
"Cc u it not draining, leaking and not spinning, set knob to spin unit not spinning, door switch feels way too loose, took cabinet off and switch is falling apart, bypass door switch and unit spin and drain, went to reassembled the unit and noticed oil underneath it, gearcase case is leaking oil and will need to be replaced. Customer will not proceed with the repair.; ordrng 1 3949247V (switch-plg) and 1 3360629 (Gearcase) and 1 W10820043 (brake & drive tube) and 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 03/29/2022
Cc that unit was leaking from the left hand side. Confirmed started a cycle and unit started leaking removed unit from spot and found that it was leaking from the rack mount screw on the side of the tub because they were loose retightened screws and tested unit again and stopped leaking. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Highland Heights, OH 44143
Corina B
Job Details: 03/29/2022
Replaced the latch. Will need the bezel. Cust can install part; ordrng 1 W11545554 (Bezel)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Euclid, OH 44117
Corina B
Job Details: 03/29/2022
CC the the valve is making a noise and does not spin the clothes out. Confirmed. Ran diag no codes. Cust is using 2 pods per load. Adjust to use 1 pod per load. Found the hot water valve loud. Will need a new valve. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 03/29/2022
Replaced heater Special Project. And interior liner door. Tested unit. No leaks op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 03/29/2022
"Entitlement is good. CC that the unit is not turning on. Confirmed. Checked outlet 120 volts. 22 volts at the terminal block and control. Plugged unit into a different outlet, started to work. Will need an electrician. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Chardon, OH 44024
Jason N
Job Details: 03/29/2022
"Cc unit top lights and freezer light are out, unit stopped making iceFound top ff LEDs are dim, freezer LED is out. Replaced freezer LED using customer supplied pre id part. Illumination returned to entire unit. LED repair covered by s-code S191AQ . Unit started making ice, found ice container was full, optical sensor reading bin full. Unit started making ice after container was emptied. Op test good."
We serviced a
GE RANGE
Model JGBS10DEM2WW
Near Madison, OH 44057
Joe O
Job Details: 03/29/2022
"Cc: not heating. Found oven igniter is receiving proper power, but not igniting. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Joe O
Job Details: 03/29/2022
"Cc: no hot water, not filling properlyRan normal cycle. Unit is filling with hot water. Advised customer on how unit fills, and low water usage. Ran auto test and calibration. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/29/2022
"Replace harness,element,thermostat and cutoff opt test ok"
We serviced a
GE WASHER
Model GFW550SSNWW
Near Madison, OH 44057
Dan H
Job Details: 03/29/2022
"Installed new door lock, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Angel
Job Details: 03/29/2022
Cc that unit is still doing a slight whining sound between the cycle. Ran unit and can hear a slight wine when slowing down to switch between functions. Called BJ and said he thinks its normal but stated to call tech line to explain issue and see what they say. Called tech line spoke with Joel explained issue and stated that the unit is working as design the sound is a back pressure that the motor makes when slowing down to switch between function and level of water and sounds could be different depending on water pressure and the way it is stacked with dishes.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon, OH 44011
Marie V
Job Details: 03/29/2022
"Cc that the unit will not fill with water, confirmed, when you press start unit just drain the water out, does not starts the cycle. Ran diag found error codes F7E1 single speed wash motor failure f9e1 product not draining fae2 vent wax motor electrical problem. Ver power to the pump motor 120V . Unit will need new motor. Ordering motor and vent wax motor. Office will contact once they have eta on the part.; ordrng 1 W11416460 (Vent) and 1 W11416363 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/29/2022
Replaced the control. Will need the button and the leg. Customer can install. Swpq32d70ecb-1 is the dispatch ; ordrng 1 WPW10461117 (Button) and 1 W10862938 (Leg)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/29/2022
"Try taking agitator off but it was seize use wd40 try taking out finally got it out then try to taking hub out and one screw strip took some times to take screw off then search for a match we found one put back together ran calibration and auto test pass ; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/29/2022
"Check oven with customer and is working also check microwave and is heating as well unit working show customer,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/29/2022
CC that the unit is not agitating. Confirmed. Found the shifter not engaged. Replaced the shifter. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Willowick, OH 44095
Joe O
Job Details: 03/29/2022
Cc: not fillingFound float switch pulled out. Re seated float. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Columbia Station, OH 44028
David R
Job Details: 03/29/2022
"Replaced blower wheel. Found a piece of broken sharp metal scrapping against blower wheel, removed. Tested. Good. Op test ok."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Angel
Job Details: 03/29/2022
Replaced ui tested unit and started functioning as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Avon, OH 44011
Marie V
Job Details: 03/29/2022
"Replaced water valve and filter head. Needed to use a 5/16 fitting, from T/S. Op test ok; used 1 WR02X11330 (5/16 UNION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Parma, OH 44130
Gabriel P
Job Details: 03/29/2022
Found compressor with 7.77 amp is to high ordering customer will contact lowes to replace unit but she still want me to order compressor W11412045 ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model LER5620KQ1
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/29/2022
"CC that the unit is not getting hot. Checked outside vent, blocked with lint. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the door switch is broken. Replaced the switch from t/s. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model kfiv29pcms03
Near Chardon, OH 44024
Jason N
Job Details: 03/29/2022
"Cc unit not cooling in both sectionsFound both sections around 45 degrees in freezer section, 55 degrees in ff section. Compressor is running, compressor is very hot. Tapped system, found low side in 9 in/hg vacuum. Ran test 4 to home 3way valve. Pressurized system with 140 psi of nitrogen. Checked all joints and lines with soap and listened for gas escaping, did not find any. Called wp techline, Chris, small refrigerant leak present, install uv dye drier and have customer monitor temperature. Recovered refrigerant, installed uv dye drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.5oz. Of r134a. Low side stable at 10psi on ff evaporator, unit starting to cool. Advised customer to monitor temperatures. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"
We serviced a
GE MICRO/OVENCOMBO
Model PT9800SH2SS
Near Burton, OH 44021
Jason N
Job Details: 03/29/2022
"Cc unit fan problem on oven sectionRan diagnostics, retrieved codes, found code f96 for lower oven fan speed below Min. Ran bake test, found fan humming, not spinning. Unit needs lower cooling fan. ; ordrng 1 WB26X31060 (Cooling fan) and 1 WB27T11463 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/29/2022
"Cc unit not turning onAble to run diagnostics, found code f6e2 for UI cannot hear ACU. Checked power out to console, good at 5.1vdc. Unit needs console. Customer not repairing, estimate only. ; ordrng 1 W11112656 (Console)"
We serviced a
WHIRLPOOL WASHER
Model NTW5100TQ0
Near East Cleveland, OH 44112
Joe O
Job Details: 03/29/2022
"Cc: not washing properlyFound unit will not spin or agitate. Motor spinning. Licking noise from gear case. Needs gear case, brake and drive tube assembly, coupler, drive block, and nut; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 03/29/2022
"Drain pump checks good, found drain hose crimped and turned in wrong direction, corrected, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 03/29/2022
Installed start device OP Test no good Will need compressor Office to schedule ; ordrng 1 W11370574 (Compressor) and 1 W10843121 (Non dye filter)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, OH 44133
David R
Job Details: 03/29/2022
Replaced both left/right brackets to rail. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS
Near Ravenna, OH 44266
Brian M
Job Details: 03/29/2022
Cc unit running colder Calibrated oven OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 03/29/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 40 degrees, freezer section temperature at -4 degrees, freezer section set to -2 degrees, installed air diffuser and thermistor, set to recommended temperatures, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 03/29/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Ravenna, OH 44266
Brian M
Job Details: 03/29/2022
Cc unit not drying well Unit is a ventless dryer Could not duplicate an issue
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Lakewood, OH 44107
Angel
Job Details: 03/29/2022
Cc that unit was not igniting. Removed oven burner cover and opened bottom drawer and found it was stacked with metal cookie sheets and trays removed and tested unit and started igniting as should let it preheat all the way to 350* and let it cycle and worked as should. Removed all sheets that were causing the issue and explained to customer why not to have to many metal sheets in drawer. Reinstalled all parts again and tested again. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Cleveland, OH 44130
Gabriel P
Job Details: 03/29/2022
"Found heater open,gave estimate ; ordrng 1 WP8544771 (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near North Royalton, OH 44133
David R
Job Details: 03/29/2022
"Cc unit long cycles. 9-1, 6-6, 10-1, 3-2 error codes. Found loud wash motor and water leaking from wash motor. Gave estimate to customer for new wash motor pump assembly. Customer doesnt want to go ahead, did not replace sensor. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10455261 (Pump wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL0
Near Valley View, OH 44125
Corina B
Job Details: 03/29/2022
"CC that there is no water going threw the spray arms. Confirmed, found the control no sending power to the pump and motor. Ohmed out the pump and motor, 0 ohms. Will need a new control and pump. Control is under warranty. Office to reschedule appointment ; ordrng 1 W11305303 (Control) and 1 W11085683 (Pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 03/29/2022
"Cc unit temperature displays seem offCustomer stated he noticed several times where temperatures on display will change rapidly, eg. reading 6 in freezer, a few minutes later will read 0. Ran diagnostics, all thermistors and fans passed, no cooling issue present. Advised customer display does take time to update temperatures and is not a real time display. Called wp techline to verify, Andrew, stated if unit is cooling properly and display is reading true temperature, unit is working as designed, no parts to be replaced."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 03/29/2022
Cc: not drainingCustomer just installed garbage disposal. And left the punch in. Removed punch. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Streetsboro, OH 44241
Brian M
Job Details: 03/29/2022
"Cc unit not filling Found no flow coming from supply line, valve is wide open but water just trickling Advised on plumber"
We serviced a
KENMORE REFRIGERATOR
Model 10651139210
Near North Olmsted, OH 44070
Marie V
Job Details: 03/29/2022
Picked up mat. Thanks to the cust for letting us know.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2022
Cc that the unit is not drying properly. Ran diag found error code F3E2 open or shorted moisture sensor. Took unit apart and found that one of the strip for the sensor is missing. Unit will need new sensor. Also unit does not have feet. Will order as well.; ordrng 1 WP3387223 (Electrode) and 4 W11444912 (Feet leveling)s
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Parma, OH 44134
Gabriel P
Job Details: 03/29/2022
"Ignitor working as right now but customer said some times work and sometimes it dont I advise her to record not turning on so if they continue to have issue order ignitor,opt test ok"
We serviced a
WHITE WESTHS STACK W/D
Model WTF330HS1
Near Cleveland, OH 44113
Manny
Job Details: 03/29/2022
"Ran diagnostics and unit has no issues, unit is working as designed. Opt Test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Lakewood, OH 44107
Angel
Job Details: 03/29/2022
Cc that unit is not making ice and wires on bottom of door snapped. Confirmed the harness in the bottom of freezer door is snapped unit will need new door replaced. Ordering door.; ordrng 1 LW10691266 (Door)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2022
Replaced door ice. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Westlake, OH 44145
Manny
Job Details: 03/29/2022
"Cc agitator cap keeps falling off, verify and agitator cap needs to be replaced ; ordrng 1 W11246846 (Agitator cap)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/29/2022
Found ignitor sparking to the right but not up replace and is now working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Westlake, OH 44145
Manny
Job Details: 03/29/2022
Cc console has no lights only the cancel and lock works.
We serviced a
KENMORE DISHWASHER
Model 665.12773K314
Near Broadview Heights, OH 44147
David R
Job Details: 03/29/2022
"Cc unit not heating. Went through diagnostics, heater error. Heater not coming on. Found spoon wedged underneath element. Could have shorted it out. Open element. Gave estimate for element and thermostat. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10195091 (Thermostat) and 1 W10703867 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Shaker Heights, OH 44120
Joe O
Job Details: 03/29/2022
Cc: rubber backing stuck under basketCleared debris from unit. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Aurora, OH 44202
Brian M
Job Details: 03/29/2022
"Cc found knife in bottom vVerified plastic removed Ran heater test no residue left over Customer requested a knob order for her stove Billing for knob on this call Customer to install ; ordrng 1 W10766544 (knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Strongsville, OH 44149
David R
Job Details: 03/29/2022
"Cc unit not cleaning properly, door will slam down when opening and upper rack adjusters broken. Found wash motor error, motor will run then stop and hum and repeat. Cleared spray arms but still has debris inside I cant get to both upper and lower. Friction sleeves are broken and upper rack adjusters broken. Ordering wash motor, adjusters, sensor, sleeves and spray arms. ; ordrng 1 WP8268961 (Sleeve friction) and 1 WPW10671941 (Wash motor) and 4 W11157085 (Upper rack wheels)s and 1 W11084121 (Sensor) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm upper)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Solon, OH 44139
Corina B
Job Details: 03/29/2022
CC that the unit is off balance. Confirmed. Found the basket leaning forward. Raised the feet. Started a quick wash with towels. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS
Near Solon, OH 44139
Brian M
Job Details: 03/29/2022
Cc unit no pt getting water Found float switch stuck Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Olmsted Township, OH 44138
Angel
Job Details: 03/29/2022
Replaced harness tested heaters function snd worked. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2022
"Cc that the unit fills up but does nothing. Started a norma cycle, confi. Verify power, motor receiving 120V. Replaced pump. Tested unit, no leaks. Op test ok"
We serviced a
KENMORE DRYER GAS
Model 11070857990
Near Strongsville, OH 44136
David R
Job Details: 03/29/2022
"Cc unit not heating. Found open thermal fuse. Replaced from t/s. Tested, unit is heating and cycling. Op test ok. ; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/29/2022
"This gearcase was the worst to take out and agitator but Replace gearcase and agitator,,opt test ok Im sore from this job ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 03/29/2022
"Cc unit needs updated heater element installedInstalled updated heater element per service pointer. Unit is on display, no op test can be run."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Manny
Job Details: 03/29/2022
"Customer stated that the unit doesnt seem level with her counter and that the kick plate insulation is visible ,leveled unit to be leveled with counter and Replaced console and console seal, opt test ok"
We serviced a
KENMORE DISHWASHER
Model 66514573N612
Near Beachwood, OH 44122
Brian M
Job Details: 03/29/2022
"Cc unit not washing Found sump just hummingNeeds sump assembly; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Jefferson, OH 44047
Dan H
Job Details: 03/29/2022
"Customer complaint that unit keeps pausing itself, confirmed, unit new new user interface ; ordrng 1 W11419059 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Jefferson, OH 44047
Dan H
Job Details: 03/29/2022
"Installed new auger motor, yoke, and divider, op test good"
We serviced a
GE DISHWASHER
Model GDT665SGN3WW
Near Kingsville, OH 44048
Dan H
Job Details: 03/29/2022
"Customer complaint that spray arm fell off and melted, confirmed, unit needs new spray arm, customer will install ; ordrng 1 WD22X27724 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Conneaut, OH 44030
Dan H
Job Details: 03/29/2022
"Customer complaint that unit is leaking, evaporator drain tube is clear, unit is not connected to water, found evaporator drain tube disconnected from evaporator compartment drain, reinstalled, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS
Near Ashtabula, OH 44004
Dan H
Job Details: 03/29/2022
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
GE WASHER
Model GFW148SSMWW
Near Geneva, OH 44041
Dan H
Job Details: 03/29/2022
"Installed new tub and basket, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near University Heights, OH 44118
Brian M
Job Details: 03/29/2022
"Installed new gasket still a ton of space separating it. Found bottom hinge not tighten to Fram Found that once tightened door sealed a little more, unit is not sitting properly in hole and seems to need to shimmed in rear left side to help with alignment Advised customer on this"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mentor, OH 44060
Brian M
Job Details: 03/29/2022
Installed diffuser OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2022
"Replaced dampers, tested unit. Leveled unit. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB08
Near Highland Heights, OH 44143
Corina B
Job Details: 03/29/2022
"CC that the microwave does not heat and the oven door is loose. Confirmed. Tested the microwave, not heating. The oven door is missing the retainer clip. Oven door glass is going to break due to the glass able to flex. Took pictures. Will need a new capacitor, diode, magnetron and retainer, the retainer is nla. Office to reschedule ; ordrng 1 W10245183 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode) and 1 4450863 (Retainer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Avon, OH 44011
Angel
Job Details: 03/29/2022
Cc that unit is not making ice. Took temperatures and freezer was at 10* and ff section was at 42* but unit was in defrost mode. Ran diagnostics checked for error codes and found E2 ice maker lost home position. Tried harvesting but would not harvest made sure ice box fan was functioning as well and it was. Took apart ice maker and made sure everything was plugged in and it was so i replaced ice maker reinstalled all parts tested and started harvesting and ran a fill test and passed. Explained to customer to wait for proper cooling again and to give it a couple of hours until ice makers starts making ice. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 03/29/2022
"Cc that the unit is loud, when arrived unit was finishing a cycle. Confirmed. When it stoped I tilted unit found lots of black grease and oil underneath. Unit will need new gearcase, belt, cam, shifter, capacitor. Some of the parts are already at the cust home. Ordering the rest of them. ; ordrng 1 WPW10427633 (Shield) and 1 W11454741 (Gearcase) and 1 W11158830 (Capacitor) and 1 WP3951744 (Agitator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Highland Heights, OH 44143
Joe O
Job Details: 03/29/2022
Installed heating element. Op test ok
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Brian M
Job Details: 03/29/2022
Installed thermal fuse OP Test Ok