Service History 130 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model LSQ9564JQ0

Near South Euclid, OH 44121

Manny

Job Details: 07/11/2022

"Cc unit making a clunking noise, when agitation start, not during spin, cant duplicate noise and noises Im hearing are normal, unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Ashtabula, OH 44004

Jason N

Job Details: 07/11/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Lorain, OH 44052

Angel

Job Details: 07/11/2022

Cc that unit would not wash only fill. Tested unit and confirmed wash pump was not turning on made sure control was sending proper voltage and it was so i replaced pump assembly tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near Lyndhurst, OH 44124

Manny

Job Details: 07/11/2022

"Cc unit freezing in the Ff section, found damper stuck open and control changes temps on its own. Ordering control and damper.; ordrng 1 WPW10594329 (Damper diffuser) and 1 WPW10677146 (cntrl-elec)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Strongsville, OH 44149

David R

Job Details: 07/11/2022

"Replaced drain pump and element. Ram diagnostics. Good, Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Aurora, OH 44202

Corina B

Job Details: 07/11/2022

"CC that there is a rattling noise. Confirmed. Found the drain pump propeller broken will need a new drain pump. Cust does not want to repair ; ordrng 1 WPW10403802 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chesterland, OH 44026

Joe O

Job Details: 07/11/2022

"Cc: noise in ff section, freezing in ff sectionFound noise is from damper. Advised customer this is a normal noise as damper opens and closes. Found temps in ff section at 38-42 degrees. No freezing temps. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 07/11/2022

Installed element. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lorain, OH 44052

Angel

Job Details: 07/11/2022

Went to replace heater and found that heater was already updated. Explained to customer. Opt test ok.

We serviced a

N/A N/A

Model WOC54EC0AS00

Near Beachwood, OH 44122

Manny

Job Details: 07/11/2022

"Cc unit keeps going on and off stated they have to turn the power off and on so the unit can operate, for code F6e0 for issues communicating, unit will need microwave and oven controls. Schedule next appointment as a 2 count.; ordrng 1 WPW10486188 (cntrl-elec micro) and 1 WPW10632435 (cntrl-elec oven)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 07/11/2022

Cc unit not starting when holding start button. Customer holding start button longer then needed. Advised to just press and let go and unit will start correctly. Replaced main control. Ran diagnostics and calibration. Unit good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44102

Marie V

Job Details: 07/11/2022

Took pOPWhen arrived cust had people inside. Wants to reschedule for the end of the day. ; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Marie V

Job Details: 07/11/2022

"Cc that the unit will not spin. Started unit, started spinning . Ran diag, no error codes. Unit is working as designed, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW

Near Cleveland, OH 44113

Marie V

Job Details: 07/11/2022

Cc that the unit is leaking. Started unit. Verify drain hoses. Couldnt find leak. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Ashtabula, OH 44004

Jason N

Job Details: 07/11/2022

Discharged refrigerant. Installed filter drier. Pulled vacuum on system to 28 in/hg. Recharged system with 68g. Of r600a. Unit starting to cool. Op test good.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Ashtabula, OH 44004

Jason N

Job Details: 07/11/2022

"Cc unit making terrible noise and not workingFound drum not turning easily by hand. Pulled front panel, found front motor mount broke away from motor and sitting at an angle. Unit needs drive motor. ; ordrng 1 279827 (Drive motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 07/11/2022

"Replaced bottom door seal, gasket. Adjusted leveling legs up. Ran diagnostics, good, no leaks so far. Ran normal cycle, good hear some noises from pump wash motor but ended up going away and havent heard them after still testing, good, cleared out debris on spray arms as much as possible. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Cleveland, OH 44105

David R

Job Details: 07/11/2022

"Cc unit in FZ ice up at top, no light. Found gap on gasket, cleared all ice. Used heat gun to correct gasket. Cleared ice from door switch, good. Also advised customer to make sure to firmly close door so no gaps will occur. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Avon, OH 44011

Angel

Job Details: 07/11/2022

Called customer an hour before and customer stated that they wanted to cancel the appointment because they fixed unit themselves.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Moreland Hills, OH 44022

Corina B

Job Details: 07/11/2022

CC that the unit is not making ice. Confirmed. Cycled ice maker water valve not turning on. Replaced the ice maker from t/s. Cycled and filled. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS02

Near Chagrin Falls Township, OH 44022

Manny

Job Details: 07/11/2022

Cc unit not heating on the top oven , set unit to bake at 350, unit will not go up on temperature, bake element is operational broil element has no continuity, unit will need upper broil element.; ordrng 1 W10804429 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Perry, OH 44081

Joe O

Job Details: 07/11/2022

Cc: not powering onFound unit would not power on. Found no stored error codes. Found indicator on control. Needs control and uiParts show out of stock. Office to reschedule Entitlement shows goods issue date under 1 year; ordrng 1 W11591400 (Ui) and 1 W11583890 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mayfield, OH 44143

Corina B

Job Details: 07/11/2022

CC that the unit is leaking. Confirmed found the bushing missing.; ordrng 1 W11537778 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bedford, OH 44146

David R

Job Details: 07/11/2022

"Leveling legs needed adjusted. Customer base board would not fit. Corrected, good, Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Lakewood, OH 44107

Angel

Job Details: 07/11/2022

Cc that unit was not starting. Found door switch broken replaced from truck stock tested unit. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, OH 44004

Jason N

Job Details: 07/11/2022

"Installed updated heater element. Ran auto test, checked for leaks, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Madison, OH 44057

Joe O

Job Details: 07/11/2022

"Cc: not making iceFound unit is making ice, making small cubes. Found temps in freezer at -2 degrees, ff at 38 degrees. low pressure at water dispenser. Pulled filter found water pressure returned. Advised customer to replace filter. Replaced ice maker. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Gates Mills, OH 44040

Corina B

Job Details: 07/11/2022

CC that the ice clumps together. Confirmed. Found some ice clumps and cubes. Ice clumps are on top of the ice bin. Will need a new new chute. ; ordrng 1 W11448633 (Chute)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Conneaut, OH 44030

Jason N

Job Details: 07/11/2022

"Cc unit ice build up in freezer sectionConfirmed ice guilting up on bottom of freezer section, evaporator drain iced over. Found service pointer for this issue, replace drain tube with updated p-trap style. Cleared ice from freezer section. Installed updated p-trap drain tube. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Madison, OH 44057

Joe O

Job Details: 07/11/2022

"Cc: not drainingFound error codes f7e0(loss of power),f9e1(long drain) f0e3(overload) f2e1(stuck key). Found drain pump clear Of debris, just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW1

Near Bedford Heights, OH 44146

David R

Job Details: 07/11/2022

"Cc unit leaking. Found customer had a new furnace put in or heat/cool unit, whenever it runs, the end of the hose isnt extended enough to drain and discharge water straight onto floor. Customer thought it was washer but washer is good and functions correctly. Unit is good. Customer service cal only. ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Brecksville, OH 44141

David R

Job Details: 07/11/2022

Replaced heater element. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS00

Near Valley View, OH 44125

Manny

Job Details: 07/11/2022

"Replaced fan scroll, opt test ok, advise customer to allow 24 to 48 hours for temps to reach set temperature"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Westlake, OH 44145

Angel

Job Details: 07/11/2022

"Replaced main control board, vent with seal and inlet valve tested unit to make sure everything functions properly and that there were no leaks. Opt test ok."

We serviced a

KITCHENAID RANGE

Model KSGG700EBS2

Near LaGrange, OH 44050

David R

Job Details: 07/11/2022

"Cc unit broil element fell down. Stripped screw. Put a bigger one in to hold, good. Tested, good. Op Test Ok. Unit functions are good."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Cleveland, OH 44130

Manny

Job Details: 07/11/2022

"Cc unit is over heating and smells like burned, checked power, unit have proper power, checked thermal cut off and thermostat, both within range, checked thermal fuse and thermistor both checked out, ran diagnostics found code f131 for acu fault, ordering acu and cutoff; ordrng 1 W11406681 (Control) and 1 279973 (cutoff-tml)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PE8A

Near Rocky River, OH 44116

Marie V

Job Details: 07/11/2022

"Cc that the ice only comes crushed even if set to cubes. Found solenoid not going back down. Will need new solenoid. ; ordrng 1 241675704 (Solenoid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Madison, OH 44057

Joe O

Job Details: 07/11/2022

Installed filter housing. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model GTS22JBPBRWW

Near Jefferson, OH 44047

Jason N

Job Details: 07/11/2022

Installed condenser fan motor. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kirtland, OH 44094

Corina B

Job Details: 07/11/2022

"CC that the unit will not turn on and start. Ran diag F6e3 Communication Error: ACU Cannot Hear UI f6e2 Communication Error: UI Cannot Hear ACU. Checked wire connections, good. Will need a new main control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11162440 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 07/11/2022

Replaced heater and drain pump tested unit to make sure everything functions and theres no leaks. Ppt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44135

Gabriel P

Job Details: 07/11/2022

"Found valve crack in half replace from t/s ,opt test ok ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 07/11/2022

Replace pump opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/11/2022

"Replace top and cabinet and back panel and transfer everything from dry to new cabinet and parts,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FKS01

Near Westlake, OH 44145

Gabriel P

Job Details: 07/11/2022

"Found seal on freezer not sealing properly also seal is ripped as well it needs a gasket took picture of frost built inside freezer also temperature is0 in the freezer and 37 on fridge is cooling correctly but found gasket discontinued all nation wide it cannot be repairable,opt test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Amherst, OH 44001

Gabriel P

Job Details: 07/11/2022

"Replace pump assembly,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Burton, OH 44021

Joe O

Job Details: 07/08/2022

"Cc: not cooling properly, no iceFound temps in ff section at 60, freezer at 32. Found evap completely frosted over. Found thermistor is reading in range. Found element reading out of range. Needs element and controlParts show out of stock. Office to reschedule; ordrng 1 W11546981 (Heating element) and 1 W11546609 (Control box)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44055

Marie V

Job Details: 07/08/2022

"Cc that the unit shut off and did not spin the clothes out. Confirmed. No error code. Ran a auto test , did not agitated ot spin. Found shipping bolt suck on cam and belt, preventing unit from operating. Replaced belt from T/S, ran auto test, pass, ran calibration. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Lorain, OH 44052

Angel

Job Details: 07/08/2022

Cc that wheel on adjuster broke. Confirmed part arrived when i got to home replaced adjusters on both sides tested to make sure they will function properly. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/08/2022

CC that the lights are out. Confirmed. Found the ff back left light out. Replaced the light from surplus t/s. Called t/l Adrian document the light take was out. Opt test ok ; used 1 W11462342 (Led) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Garrettsville, OH 44231

Brian M

Job Details: 07/08/2022

Parts of Harness was damaged Spliced In new harness Ran test bake OP Test Ok

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW

Near Kent, OH 44240

Brian M

Job Details: 07/08/2022

Cc unit not cooling Found Evap to have no frost pattern and pulling less than 1amp needs sealed system repair Parts not in stock Office to schedule x2 labor ; ordrng 1 W11507067 (Evap) and 1 W10750851 (compressor) and 2 WPW10143759 (dryer)s

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Kent, OH 44240

Brian M

Job Details: 07/08/2022

Cc unit not cooling Found evap frosted over Ran diagnostics got error for multiple failures sensors and drivers not sure what that means and no info in ServiceMatters Ordering harness and control ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Amherst, OH 44001

David R

Job Details: 07/08/2022

"Replaced single valve. Ran water at dispenser. Good, give time for ice to form and drop, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/08/2022

Same error as before pressure sensor been replace it will need control ordering ; ordrng 1 W11201274 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Conneaut, OH 44030

Jason N

Job Details: 07/08/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Sheffield, OH 44054

Marie V

Job Details: 07/08/2022

"Cc that while running cleaning cycle unit started leaking and flashing a code. Confirmed. Found error code f8e4 float switch open, started unit and couldnt find a leak, but I did found lost of suds marks, also on the float switch tray there was bubbles in it. Asked cust what kind of cleaner it for dishwasher powder, explain to only use 1-2 tablespoons of powder detergent. Too much suds will make unit leak. Took pics of evidence. Ran unit a few times to get ride of suds. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Manny

Job Details: 07/08/2022

"Cc unit not drying properly, ran diagnostics no error codes found, ran normal cycle and waited for unit to start heating, unit is heating, advise customer of the moisture sensor and how mix loads can affect the quality of the drying process, he stated that they only use timed dry, but that they lower the temperature, I explained that being a ventless dryer, the unit uses a compressor and condenser to generate heat so the unit wont start heating right away, like a dryer with a vent would, after the diagnostics, tenant walked in and said that the dryer was already replaced with another dryer, when she first requested service, unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Kent, OH 44240

Brian M

Job Details: 07/08/2022

Cc unit not washing properly Found unit functioning properly advised on settings

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rocky River, OH 44116

Angel

Job Details: 07/08/2022

Cc that the clothes were still wet at end of cycle. Ran diagnostics and found found error code F0E5 off balance load so i put unit into a spin and noticed the hub was stripped replaced hub from truck stock tested unit. Opt test ok. Recommended customer to make sure only 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 07/08/2022

"Replaced the heater, started a cycle, no leaks. Opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2059GES1

Near Bratenahl, OH 44108

Manny

Job Details: 07/08/2022

"Cc unit not cooling, checked temperatures and 87 in ff and 89 in fz, unit pulling 9.17amps, and compressor is seized up, unit will need a seal system repair, customer will not proceed with the repair at this time, theyll be calling Jennair and see if they cover the repai; ordrng 1 12002041 (kit,evap) and 1 W10309990 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Lakewood, OH 44107

Angel

Job Details: 07/08/2022

"Cc that unit is not keeping cold enough in freezer. Took temperatures and RC is at 48* and FC is at 30* Removed evaporator cover and evaporator does not have a good frost pattern even having the temperature set to -7*. Got to back of unit and plugged in my watt meter to see how many Amps compressor is pulling and it was pulling .59amps indicating a leak. Cant tap unit because its keeping enough temperature to get the customer by. They will need compressor, evaporator and drier filter. Gave customer estimate and she said she will call whirlpool to see if they can cover the repairs. Charged service call.; ordrng 1 W11370574 (Compressor) and 1 W11394622 (Evaporator) and 1 W11490399 (Drier filter)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Kent, OH 44240

Brian M

Job Details: 07/08/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Middleburg Heights, OH 44130

David R

Job Details: 07/08/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 54g of r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ravenna, OH 44266

Brian M

Job Details: 07/08/2022

Cc of noise Found splutch damaged Replaced using truck stock Ran calibration OP Test Ok ; ordrng 1 W10721967 (drive pulley)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, OH 44128

Corina B

Job Details: 07/08/2022

"CC that the unit is shaking. Washed a blanket when this happened. Checked the basket, level. Checked the suspension rods, good. Ran a calibration. Started a rinse and spin with towels. Advised cust to wrap the clothes or blankets around the agitator evenly. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44108

Manny

Job Details: 07/08/2022

"Motor had stripped screw, had to cut off the screw with angle grinder, was going to order bolt and customer said he had an old washer and said might have the bolt, took bolt out of old washer, replaced motor and slide opt test ok.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lakewood, OH 44107

Angel

Job Details: 07/08/2022

Cc that unit is cooling in FC good but not in the RC. Took temperatures and FC was at 8* and RC was at 68*. Noticed that fan was not running in the freezer took off evaporator cover and found that the fan was jammed up replaced with one from truck stock and fan started functioning as should. Opt test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Parma, OH 44134

David R

Job Details: 07/08/2022

"Put valve on to test pressure. Tested at 140 and slowly dropping after a couple of mins. No leaks on lines, inside leak. Found damage to back of fridge, documented with whirlpool. Whirlpool putting in review for exchange of unit and will contact customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model GST9679PW2

Near Aurora, OH 44202

Brian M

Job Details: 07/08/2022

"Cc unit not spinning Found transmission free spinning Needs transmission replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44128

Corina B

Job Details: 07/08/2022

Replaced the thermal fuse. Does have the correct cover outside. Has good air flow outside. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW8400TW02

Near Cleveland Heights, OH 44106

Corina B

Job Details: 07/08/2022

"CC that there is a fault code f1 and leaks from the bellow. Confirmed ran diag f1 Pump Driver/Main Relays/EEPROM Error. Checked the outlet good. Properly polaroid. Checked the wires, not broken. Unplugged washer waited 15 seconds error code comes back. Checked bellow hard and dry. Will need a bellow, main control and filter. ; ordrng 1 WPW10367632 (Filter) and 1 WPW10525357 (Control) and 1 WPW10111435 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cleveland, OH 44105

Manny

Job Details: 07/08/2022

"Cc that unit stopped cooling again, found evap cover in frost, steamed evap (25mins) found evap thermistor out of range, replaced thermistor and harness, opt test ok, advise customer to allow 24 hrs for unit to reach set temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, OH 44107

Angel

Job Details: 07/08/2022

Replaced control and ui set temperature correctly asked customer to give it some time to cool properly. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Broadview Heights, OH 44147

David R

Job Details: 07/08/2022

Cc unit not leveled. Found that floor has a 2 inch dip that the unit drops down into. Leveled feet as best as possible and showed customer. Let her know if wanted she can get some wood to put in back to raise the range up for floor to be leveled. Unit is good. Op Test Ok.

We serviced a

KENMORE REFRIGERATOR

Model 106.6886289

Near Broadview Heights, OH 44147

David R

Job Details: 07/08/2022

"Manufactured 1998. Cc unit not cooling properly. No frost pattern. Loud evap fan as well. Sealed system job. Evap 2195391 discontinued, Evap fan 2200546 discontinued, Compressor W10309988 Would suggest replaced evap and compressor but evap is discontinued and so is evap fan. Customer to pay SVC only."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Brecksville, OH 44141

David R

Job Details: 07/08/2022

Replaced icemaker. Ran test 57 and fill test for water. Good. Give time for unit to make and stop dropping ice. 24 hours for full bin. Op Test Ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Parma, OH 44129

Angel

Job Details: 07/08/2022

"Cc that unit will get stuck on wash cycle and it was working fine in quick wash till it started doing the same thing. Found that drain hose was to low and it was siphoning water little by little causing unit to add more water. But i ran diagnostics and also found unit has an F6E1 error code ui loosing communication with control. Ordering control, ui, and ui harness. Office to reschedule control out of stock.; ordrng 1 W11556725 (Control) and 1 W11481116 (Ui) and 1 W11414312 (Harness) and 1 WPW10280024 (Retainer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Strongsville, OH 44136

David R

Job Details: 07/08/2022

Replaced main control and UI. Ram test 51/52. Good. All components working. Op Test Ok test ok.

We serviced a

GE OTR MICROWAVE

Model JVM313160DF4BB

Near Parma, OH 44130

Gabriel P

Job Details: 07/08/2022

"Replace all switches and door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Jason N

Job Details: 07/08/2022

"Installed valve, and fabric softener parts. Ran auto test cycle, checked for leaks. None found. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/08/2022

Installed dsi board. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willowick, OH 44095

Jason N

Job Details: 07/08/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model PTB2154FRW

Near Parma, OH 44129

Gabriel P

Job Details: 07/08/2022

"Possible issue could be door not close all the way or seal not sealing properly or it could be that staying in to long on defrost mode bruce ordering defrost,opt test ok ; ordrng 1 WP61005254 (Thermostat defrost)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Solon, OH 44139

Joe O

Job Details: 07/08/2022

Installed modules. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Willowick, OH 44095

Joe O

Job Details: 07/08/2022

Installed cooktop

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Kirtland, OH 44094

Jason N

Job Details: 07/08/2022

Cc unit lights not workingReplaced LED modules per WP pointer. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW

Near Mentor, OH 44060

Joe O

Job Details: 07/08/2022

Incorrect information sent. Model and serial do not match machine. Advised customer we need a correct dispatch.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Mentor, OH 44060

Joe O

Job Details: 07/08/2022

Cc: not making iceFound no ice maker in unit to test ice. Ice maker was an optional parts for unit. Needs ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11517113 (Ice maker kit)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/08/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

Cc unit filter light will not turn offReset water filter by holding Filter button for 3 seconds. Filter reset to 99% and light went off. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

"Installed bearing kit and drive parts. Ran manual spin test, no abnormal sounds heard. Ran auto test. All functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

"Cc unit making a grinding noiseCustomer stated unit will occasionally make a grind noise sometimes during the cycle, doesnt happen all the time. Ran diagnostics, no fault codes stored. Ran auto test cycle x2. Started normal cycle. Did not hear any abnormal sounds. Could not duplicate an abnormal noise at this time. Unit is working as designed."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Avon, OH 44011

Gabriel P

Job Details: 07/08/2022

Replace mag and capacitor and diode then ran a cup of water and it heat also check amps and it was showing 13.12 amps while heating call whirlpool tech line for information and they said is normal working as design; ordrng 1 W11179903 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Elyria, OH 44035

Gabriel P

Job Details: 07/08/2022

Cc that unit was still having the same issue it cooled for about 3 days and than stopped. We verified pressures and it was indicating that unit leaked out the refrigerant hooked up the nitrogen and pressurized it to 140psi and used soap suds to locate the leak until we found that it was leaking inside the cabinet through the capillary line on the evaporator section. Took pictures of the bubbles called tech line spoke with Robert sent him the picture and stated unit is not repairable will be going under review and they will get in contact with the customer for any further steps. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Moreland Hills, OH 44022

Jason N

Job Details: 07/08/2022

"Cc unit vibrates/walksChecked level of unit. Adjusted leveling feet. Unit is sitting on slightly sloped floor towards floor drain. Ran operational test, all functions passed. No abnormal vibration. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Sheffield, OH 44054

Marie V

Job Details: 07/08/2022

"Cc that the unit is taking too long to make ice. Took temp. 3* in freezer 39* fresh food and 14* on ice maker box fan. Fan is running properly. Unit started a defrost, entered diag, full frost pattern on unit. Rebooted unit and set freezer temp to -3. Called for help. E5 error code on unit shows its a bad thermistor. Will replace ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11294907 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS8

Near Avon Lake, OH 44012

Marie V

Job Details: 07/08/2022

"Cc that the unit does not operates. Confirmed. Verify power at control board, 120V. Verify voltage going to UI 5VDC. Unit will need new UI. ; ordrng 1 WPW10500175 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Fghc2331pfca

Near Avon Lake, OH 44012

Marie V

Job Details: 07/08/2022

Replaced water valve. Op test ok