We serviced a
GE DISHWASHER
Model PDT715SYNFS
Near Novelty, OH 44072
Corina B
Job Details:
01/13/2023
"No damage to the home. The clamp to the gasket was not sitting correctly causing the leak. Reattached the clamp, ran the dishwasher for 20 minutes no leaks. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterland, OH 44026
Joe O
Job Details:
01/13/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Streetsboro, OH 44241
Brian M
Job Details:
01/13/2023
"Cc leak front left corner Ran test cycle found drips coming from vent house Took apart cleaned seal and put back together Not Leaking at this time Could be an issue with spray arms ; ordrng 1 WPW10319027 (spray arm) and 1 WPW10317197 (upper spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
01/13/2023
"Replace heater coil ,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Elyria, OH 44035
Marie V
Job Details:
01/13/2023
Replaced heater. Heater was shorted to ground. Verify air flow is good. Tested unit. Is heating up. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Dan H
Job Details:
01/13/2023
"Customer complaint that unit shuts off mid cycle, confirmed, found power loss to unit mid cycle, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
David R
Job Details:
01/13/2023
"Cc unit not going to certain options or skipping options and wont let you pick cycles that you want. Tried selecting cycles, did not let me turn knob from Drain/Spin. Found F6E3 error code. Control errors. Also audio level is not working. Unit did let me run through diagnostics test 51. All components are working. Lid locking, good. Filling up, agitate and spin working. Draining working. Will need main control and UI. Ordering ; ordrng 1 W11401710 (Control) and 1 W11135391 (Ui)"
We serviced a
GE DISHWASHER
Model GDT655SGJ4WW
Near Ravenna, OH 44266
Brian M
Job Details:
01/13/2023
Cc no water entering Replaced valve OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44055
Angel
Job Details:
01/13/2023
Replaced module and switch harness tested unit opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Cleveland, OH 44120
Manny
Job Details:
01/13/2023
"Cc unit giving error code since it was installed, verified and found inlet hose loose at the valve and dripping into overflow tray, fasten hose no more leak, ran auto cycle unit working properly. Opt test ok"
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Shaker Heights, OH 44120
Manny
Job Details:
01/13/2023
"Cc inner frame damage and latch screws falling off, verify and latch screws stripped unit need inner frame, took outer frame to return.; ordrng 1 5304505234 (frame)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mentor, OH 44060
Jason N
Job Details:
01/13/2023
"Cc unit lid hinges broken, needs replacedReplaced lid using customer supplied pre Id part. Checked diagnostics for fault codes, no found."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
01/13/2023
"Found lid foil paper peel of in the end and customer cut there finger advise customer that I have to order the lid but he doesnt want to be repair he said he spoke to lowes and they were going to replace unit and that Im here to document what happen and to take pictures took pictures,opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
01/13/2023
"Found fuse open replace from t/s,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE), from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44135
Marie V
Job Details:
01/13/2023
"Cc that the unit is not drying dishes. Ran diag found error code 7-1 no heat, unit ran auto test.no error codes by the end of the cycle. And inside was 160*. Explain cust that running hot water before starting unit help to avoid control deactivating heater. Unit is good to use now. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Corina B
Job Details:
01/13/2023
"CC that the unit shakes when running and clothes get twisted. Confirmed. . Ran diag F0E5 OFF BALANCE LOAD DETECTED,. Checked the suspension rods, good. Checked the basket, leaning forward and to the right. Leveled the basket. Started a cycle with clothes. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Willowick, OH 44095
Dan H
Job Details:
01/13/2023
"Customer complaint that doors are uneven, unit was leveled to the best of ability, doors are not damaged, no shims will fit door hinge, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Eastlake, OH 44095
Dan H
Job Details:
01/13/2023
"Customer complaint that unit is not spinning or agitating, ran diagnostics found f7e5(shifter fault) error code, bearings in gearcase are worn, oil leaking from gearcase, unable to remove wash plate, unit needs new gearcase, wash plate, shifter, cam kit, and belt, part is out of stock so not scheduling return appointment ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Shifter) and 1 W10721967 (Cam kit) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mentor, OH 44060
Dan H
Job Details:
01/13/2023
"Customer complaint that deli drawer sticks, unit is not making ice, and door gaskets are torn, ice bin is full, deli drawer is broken, unit needs new drawer shelf, drawer, slides, front, and rail; ordrng 1 W11243759 (Shelf) and 1 WPW10346891 (Slide lh) and 1 WPW10346890 (Slide rh) and 1 W11257202 (Drawer) and 1 WPW10396909 (Drawer front) and 1 W11226546 (Rail)"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS20
Near Garfield Heights, OH 44128
Corina B
Job Details:
01/13/2023
CC that the microwave does not start. Confirmed. Door is get shut soft. Advised cust to shut the door a little harder. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB855D
Near Atwater, OH 44201
Brian M
Job Details:
01/13/2023
Cc unit not running properly Found lid latch not functioning Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS00
Near Willoughby, OH 44094
Jason N
Job Details:
01/13/2023
"Cc unit door not reading closed, interior light not working Replaced interlocks using customer supplied pre id parts. Interior light operation restored, ran heat test w/water for 1 min. Heat test good. Op test good."
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Lyndhurst, OH 44124
Joe O
Job Details:
01/13/2023
"Cc: not startingFound ui unresponsive. Control indicator is flashing. Disconnected power, restored power. Found ui responding. Needs controlCustomer does not want to repair at this time; ordrng 1 WD21X26186 (Control), used 1 SHIPPING (shipping and handling)from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Lyndhurst, OH 44124
Joe O
Job Details:
01/13/2023
Cc: loud noise in spin.Found no stored error codes. Ran manual spin. Customer showed video. In video unit was slightly out of balance. With nothing in unit unit extremely well balanced. No noises. Checked suspension rods. Unit functioning as designed. Advised customer to pause and re adjust clothing during cycle. Op test ok
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Strongsville, OH 44136
David R
Job Details:
01/13/2023
Replaced display control. No Model/serial tab to take picture of. Unit is working good. Op Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Gabriel P
Job Details:
01/13/2023
Label doors opt test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near South Euclid, OH 44121
Joe O
Job Details:
01/13/2023
Installed thermistor and harness. Defrosted. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
GE WASHER
Model GFW850SSN0WW
Near Shaker Heights, OH 44122
Joe O
Job Details:
01/13/2023
"Cc: leakingFound water markings on drain pan under unit, front left corner. Markings have a tarnish tint to them. Ran normal cycle. No leak found. Ran drain and spin. Ran quick wash. Could not duplicate issue. Checked under unit. Could not locate signs of water. Could not duplicate issue. Advised customer to monitor over the next few loads, and try verify what part of the cycle its in. If it leaks again. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Gabriel P
Job Details:
01/13/2023
Found deli drawer wire shorted and board also ordering ; ordrng 1 W10815674 (Drawer left) and 1 WPW10677119 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Kent, OH 44240
Brian M
Job Details:
01/13/2023
Customer showed pop took pic Cc unit not advancing Ran diagnostics found no error codes stored Ran auto test and calibration Advised on load balancing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Kent, OH 44240
Brian M
Job Details:
01/13/2023
Rebuilt icemaker housing OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Angel
Job Details:
01/13/2023
"Cc that unit is not making ice. Verified wires at bottom of door and they were good so took apart ice maker cover and found fill tube frozen to I checked the fill tube heater for resistance and it was open unit will need freezer door replaced. Gave customer estimate and they will not fix.; ordrng 1 LW11038922 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Kent, OH 44240
Brian M
Job Details:
01/13/2023
Cc rack is broken Found rails broken Needs left and right rails ; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Brian M
Job Details:
01/13/2023
Cc unit not heating Found error 71 ran auto heater turned on After test got error for fill valve Suspect issue with control Needs control ; ordrng 1 W11305308 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Bay Village, OH 44140
Gabriel P
Job Details:
01/13/2023
"Unit working as design advise customer to not put a lint screen on out side ,opt test ok"
We serviced a
MAYTAG WASHER
Model mvwb766fw1
Near Mentor, OH 44060
Dan H
Job Details:
01/13/2023
"Installed new user interface , op test good"
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Ashtabula, OH 44004
Dan H
Job Details:
01/13/2023
"Customer complaint that outside case is shocking people, found 48vac coming off door hinge, found outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details:
01/13/2023
"Customer complaint that unit is not spinning properly, confirmed, found hub worn out, unable to remove wash plate, unit needs new hub and wash plate, customer does not want repair ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Dan H
Job Details:
01/13/2023
"Customer complaint that unit is leaking, found tub cracked by drain pump , unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W11219115 (Tub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Chagrin Falls, OH 44022
Corina B
Job Details:
01/13/2023
"CC that the unit is not leaking and the upper rack is not right. Confirmed. Found the float switch leaking. The upper rack is bowing in on the right side. Cust is calling whirlpool about the rack. Will need the float, nut and seal. ; ordrng 1 WPW10195036 (Float) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model GGG390LXS01
Near Strongsville, OH 44136
David R
Job Details:
01/13/2023
Replaced manifold. Tested. Good. Op Test Ok.
We serviced a
KENMORE WASHER
Model 110.922831
Near Garfield Heights, OH 44125
Angel
Job Details:
01/13/2023
"Cc that unit is not spinning. Tested unit and unit is not spinning or agitating took apart the unit and verified the motor coupling but it was good so I called BJ explained issue and stated unit will need transmission because the not even the clutch housing is moving unit will need basket drive, transmission and motor coupling. Gave customer estimate and stated they rather buy a new unit.; ordrng 1 W10820043 (Basket drive) and 1 285753a (Coupling) and 1 3360629 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Brecksville, OH 44141
David R
Job Details:
01/13/2023
New door is dented. Took pics. Ordering another door. ; ordrng 1 W11385801 (Glass door)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Cleveland Heights, OH 44118
Corina B
Job Details:
01/13/2023
"Cust showed pop, sent pic. CC that then spinning sheets it shook. Confirmed. Found the floor basement floor higher in the back then the front. Raised the front feet with blocks. Ran a drain and spin. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Beachwood, OH 44122
Corina B
Job Details:
01/13/2023
CC that the ice maker leaks. Confirmed. Found the fill tube not sitting correctly into the fill cup. Steamed out the evaporator and the drain tube. Reinstalled the ice maker. Cycled ice maker no leaks. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYB03
Near Chesterland, OH 44026
Jason N
Job Details:
01/13/2023
"Did not have right fitting in kit, will still need to procure correct 5/16 to 1/4 fitting. Rescheduled customer. ; schdld next appmnt for 1/16 MON !"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Mayfield Heights, OH 44124
Jason N
Job Details:
01/13/2023
"Installed inverter board. Ran quick heat test, found zapping noise coming from magnetron area. Pulled magnetron to replace, antenna on magnetron scorched and burnt. Inspected waveguide for damage, found burn spot and pitting inside waveguide. Called wp techline, Leon, designated unit as nonrepairable, advised to have customer call WP consumer with next steps. Retrieved magnetron for return ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44108
Manny
Job Details:
01/13/2023
"Cc unit not cooling, verified and evap fan not running, Checked and fan no working and thermistor out of range, unit need evap fan and thermistor ; ordrng 1 W11559968 (Fan) and 1 WPW10384183 (Thermistor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Cleveland Heights, OH 44118
Jason N
Job Details:
01/13/2023
"Cc unit not cooling again Checked system pressures. Low side reading 24 in/hg vacuum and high side reading 20 psi. Check for dye using uv light. No dye present on any visible connections. Called wp techline, Curt, designated unit as non repairable, advised that customer can call WP consumer with next steps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKQ04
Near Richmond Heights, OH 44143
Joe O
Job Details:
01/13/2023
Installed thermostat. Unit cooling. Op test ok
We serviced a
KENMORE DISHWASHER
Model 665.1328K113
Near North Ridgeville, OH 44039
Marie V
Job Details:
01/12/2023
"Cc that the unit smells after use. Found both filters dirty also drain hose is dirty as well and is not installed with a loop. Unit will need new drain hose and get filter cleaned. Also might have to run cleaner few times to get ride of it. ; ordrng 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Cleveland, OH 44135
Manny
Job Details:
01/12/2023
Replaced control and pump ran test cycle opt test ok
We serviced a
KENMORE DRYER
Model 11062712101
Near Mentor, OH 44060
Corina B
Job Details:
01/12/2023
CC that the drum does not spin. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Corina B
Job Details:
01/12/2023
CC that the unit not cooling. Confirmed. Found the compressor buzzer when starting. Removed the drier and not enough steel line to add a new drier to it. Called t/l Rich unit is non repairable.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details:
01/12/2023
"Installed new fan, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model GMC275PDQ2
Near Conneaut, OH 44030
Dan H
Job Details:
01/12/2023
"Customer complaint of door open error, confirmed, door switches are good, unit needs new control, part is no longer available ; ordrng 1 4451993 (Cntrl)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Angel
Job Details:
01/12/2023
Cc that unit was not locking. Confirmed tested latch in Diagnostics and it would not lock so I replaced latch tested again and it started locking as should also ran a test cycle to test all functions opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Berea, OH 44017
David R
Job Details:
01/12/2023
"Replaced thermistor and thermal fuse, still not working. Unit will turn on, run for about 5 seconds, loud noise from motor, then turn off. Bad winding on motor. Ordering main control, motor. ; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near North Royalton, OH 44133
David R
Job Details:
01/12/2023
Cc unit not working. Found outlet tripped and customer didnt know. Reset outlet and unit is working and coming on. Ran diagnostics. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Jefferson, OH 44047
Brian M
Job Details:
01/12/2023
Cc unit not cooling properly Found heater not getting voltage from board Advised on control and evap fan replacement ; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Garrettsville, OH 44231
Brian M
Job Details:
01/12/2023
Installed valve and filter head OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Customer complaint that start button is not working, unit starts when timer is advanced but not with start button, found start switch stuck in closed position, unit needs new start switch ; ordrng 1 WP3404233 (Start switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Berea, OH 44017
Manny
Job Details:
01/12/2023
"Cc unit not heating verified and ran diagnostics, found code f7e1 for heater issues f5e1 for door switch issue, and f3e1 for too much suds. Ran test cycle and during the drying process control started resetting itself and relays clicking, unit needs main control and heater; ordrng 1 W11087226 (control elec) and 1 W10518394 (heater)"
We serviced a
MAYTAG DRYER
Model DE612
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Customer complaint of screeching noise, confirmed, idler pulley is seizing, unit needs new idler pulley and rollers ; ordrng 1 WP6-3037050 (Pulley) and 2 12001541 (Rollers)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Marie V
Job Details:
01/12/2023
"Replaced control, valve and latch. Unit does not drains. Drain pump not working. Ordering drain pump. Office will contact once they have eta on the part; ordrng 1 W11399437 (Drain pump)"
We serviced a
GE DRYER
Model GTDS560EF5WS
Near Cleveland Heights, OH 44106
Marie V
Job Details:
01/12/2023
"Cc that the unit is not working. Confirmed. Verify all fuses thermostat. All good control not sending voltage to motor. Will need new control . Cust will call back if they want to continue ; ordrng 1 WE4M551 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS0
Near Columbia Station, OH 44028
Gabriel P
Job Details:
01/12/2023
"Found bake element shorted giving estimate ordering customer owe labor ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Parma, OH 44130
Gabriel P
Job Details:
01/12/2023
Didnt fine any issue with dispenser put it on setting max opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA
Near Lakewood, OH 44107
Angel
Job Details:
01/12/2023
Cc that unit was making a loud sound. Ran a test cycle and the sound was coming from inside door a loud vibrating sound. Took apart door and found that it was the dispensers wax motor was getting stuck with the spring fixed issue tested unit to make sure everything was good opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lakewood, OH 44107
Angel
Job Details:
01/12/2023
"Cc that unit just keeps spinning. Confirmed unit is just spinning and will not let you do anything looked underneath and capacitor is damaged replaced it with a new one tested unit opt n/g looks like control got damaged as well ordering main board and ui.; ordrng 1 W11556725 (Control board) and 1 W11481116 (Ui) and 1 W11414312 (Harness ui), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Kent, OH 44240
Brian M
Job Details:
01/12/2023
Cc unit not cooling properly Found fan not able to run properly and thermistor is shorted Needs fan and thermostat ; ordrng 1 WPW10383615 (thermistor) and 1 W11499658 (Motor evap) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near Solon, OH 44139
Brian M
Job Details:
01/12/2023
Cc unit not turning on Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Highland Heights, OH 44143
Joe O
Job Details:
01/12/2023
Cc: door not closing properlyFound cam missing for ff door. Needs cam; ordrng 1 WP12028505AP (ref dr closer cam)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSC
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Customer complaint that oven door is falling apart, confirmed, found handle stripped, found outer door skin bent, unit needs new door handle, screws and outer door skin; ordrng 2 316433304 (Screws)s and 1 5304532514 (Door skin) and 1 5304520635 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT580SGF2BB
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Customer complaint that unit is leaking, confirmed, unit is leaking from valve, installed new valve, op test no good , new valve is leaking worse than original valve, ordering another valve; ordrng 1 WD15X26140 (Valve)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Cleveland Heights, OH 44118
Marie V
Job Details:
01/12/2023
New trim came in damaged. Took pics. Ordering part; ordrng 1 W11096161 (Trim)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44114
Angel
Job Details:
01/12/2023
Customer stated they would like to make sure the spray arm was on correctly. Verified and spray arm is on correctly just recommended her to make sure not to put any tall stuff that can catch on the spray arm causing it to fall off opt test ok.
We serviced a
JENN-AIR RANGE
Model JES1750ES1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/12/2023
Installed element and grease trap Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Berea, OH 44017
Manny
Job Details:
01/12/2023
"Unit keeps tripping verified and no codes found called wpl tl and spoke to Chris he provide me with a service pointer W11525530 and to provide the info to customer, and advise to look at the breaker vendors."
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC1
Near Garfield Heights, OH 44125
Manny
Job Details:
01/12/2023
"Took unit apart and blower wheel was broken, replaced wheel opt test ok."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details:
01/12/2023
"Found spark ignitor defective replace from sur plus WPW10324262 then preheat bake oven and waited to it reach the temp and it did also is cycling on and off like it supposed to,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Customer complaint that unit is not draining,started normal wash cycle, unit filled, canceled, drain pump is working, unit is draining, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Maple Heights, OH 44137
Marie V
Job Details:
01/12/2023
"Cc that the door does not slide good and kick plate will not go on. Confirmed. Corrected kick plate and slide on doors are good. Also advise customer to put some food on the freezer so the door can slide better also cleaned extra grease on slides to it does not hold the door from closing., but is working properly. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Cleveland, OH 44111
Angel
Job Details:
01/12/2023
Replaced all parts showed customer for the drawers that its the same as the old ones they understood that it doesnt have a support in the middle unit as designed opt test ok.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Broadview Heights, OH 44147
Marie V
Job Details:
01/12/2023
Cc that the unit wire burned off. Confirmed. Replaced power cord and terminals block. Tested unit. Heats up. Op test ok; used 1 279320 (BLOCK-TERM) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/12/2023
Cc drawer drops Found rivet on arm broken Fixed using rivet gun OP Test Ok
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630DDS
Near Broadview Heights, OH 44147
Marie V
Job Details:
01/12/2023
"Cc that lower oven doesnt close lock, lower oven control panel beeps but does not turns on or work. Unit doors does not close. Both of them will need hinges for both doors, also bottom oven on panel is not working same with lock. Ordering parts needed. Office will contact once they have eta on the part; ordrng 1 WPW10186996 (Latch door) and 2 12002489 (Hinges)s and 4 WP74011337 (Braket)s and 1 WPW10169131 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rocky River, OH 44116
Angel
Job Details:
01/12/2023
Cc that unit will not start. Verified and found door switch broken replaced it with a new one tested unit opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chesterland, OH 44026
Brian M
Job Details:
01/12/2023
Cc temps are both as cold in ff section Found freezer at normal temps and making ice Found fridge warmer Ran diagnostics found that damper isnt opening all the way ; ordrng 1 W11317276 (diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/12/2023
Temperature on both sides is good but not icemaker not working ; ordrng 1 W11087201 (Heater) and 1 W11579560 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details:
01/12/2023
"Customer complaint that unit is not starting, found pulley loose and wedged into pulley shield, tightened pulley, op test good"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Westlake, OH 44145
Gabriel P
Job Details:
01/12/2023
Unit is heating is working as designed try running 5 times and its working but customer say is intermittent sometimes work and sometimes dont advise her when is not heating to press on door if it heat wants she do that then we will order piston and track but unit working as right now
We serviced a
KENMORE WASHER
Model 110.2613241
Near Mentor, OH 44060
Dan H
Job Details:
01/12/2023
"Installed new control, unit powered up, no buttons on user interface working properly now, unit also needs new user interface , customer does not want to move forward with repair ; ordrng 1 W11248038 (Ui)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Broadview Heights, OH 44147
Marie V
Job Details:
01/12/2023
Cc of flames too high. Confirmed. Adjusted flame level on all burners. Op test ok
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Sheffield Lake, OH 44054
Angel
Job Details:
01/12/2023
Cc that unit will not turn off at the end of the cycle. Ran diagnostics no error codes customer states that the unit will say end but she says she hears something still running even after it ends. So we replaced main board ran a test cycle and passed asked customer to test unit out by running a full cycle and if anything to give us a call but unit as of now is working as designed opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Westlake, OH 44145
Marie V
Job Details:
01/12/2023
Replaced control and sensor. Tested oven. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kirtland, OH 44094
Brian M
Job Details:
01/12/2023
Cc unit making noise Found motor bolt loose Tightened bolt OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
01/12/2023
Replace control
We serviced a
MAYTAG DRYER
Model DE512
Near Willoughby, OH 44094
Dan H
Job Details:
01/12/2023
"Customer complaint of loud noise, confirmed, found blower wheel broken, unit needs new blower wheel; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Dan H
Job Details:
01/12/2023
"Installed new inverter board, op test good"
