Service History 130

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44109
Jason N
Job Details: 03/19/2021
"Installed UI panel. UI powered on. Tested dispense, op test good."
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit not filling with water.Ran diagnostics, found code f8e1 for no fill/low fill. Ran auto test, hot water not filling. Found valve on wall turned off. Turned on, no pressure. Found source valve to water heater in basement turned off, water heater is not working. Customer does not know anything about it. Advised him he can run tap cold temperature option if no hot water is available, but other temperature options will not work correctly. Unit is operating as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP2
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
They sent the wrong part again. I took a picture of the part next to the fridge you can clearly see its too big I also took a picture of the part number. I have both parts with me to return.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit taking too long to dry.Checked heat and airflow from unit, good heat and airflow from unit, cycling to 185 degrees on high heat. Unable to determine airflow through building venting. Maint. Stated he knows its an extremely long vent run through the building. The unit is working as designed, advised customer that venting will need inspected and possibly modified to meet unit needs for airflow."
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/19/2021
When arrive unit was running and it didnt throw error code but customer show me a video so I ran diagnostics and found 5 new errors f4e1 Heater 1 Failure or Connector Problem and f4e2 Heater 2 Failure or Connector Problem and f4e3 Restricted Airflow and f4e4 L2 Line Voltage Error and f4e5 High Limit call senior technician for assistance we took voltage from unit when running and it never drop voltage check all connections on control they are good took unit apart check wires going to heater good did not found no loose or broken wires all looks good my senior tech told me to call whirlpool tech line spoke to robert explain him everything I done and he said it could be a motor issue or control order both if it still show and l2 replace harness next ordering motor and control File#7730284073; ordrng 1 W11448775 (Motor drive) and 1 W11365798 (Control)
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Mentor, OH 44060
Jeff M
Job Details: 03/19/2021
Customer states that the unit is leaking I found that the door was really dirty I cleaned door unit tested good
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC0AS04
Near North Royalton, OH 44133
Marie V
Job Details: 03/19/2021
"Cc that the unit is not heating up to temp and tha the convection fan isnt working , started unit on convection and fan never turned on unit. Theres nothing preventing it from spinning. Ran a testing on oven and check all relays on control ,pass . Temp sensor was out of range replaced it and calibrated control. Took unit out and check for power has 120V when I touch the plug fan started working one I let go stopped. Theres plugged loose on new fan will need new one.; ordrng 1 W10860984 (Convection fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 03/19/2021
Inner door gasket was replaced and leveled unit correctly. Called whirlpool because the inner seal is still rubbing with the racks. Whirlpool will contact customer after they review the issue with unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/19/2021
Replaced water valve and unclogged drain tube. Turned ice maker on it cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Cleveland, OH 44104
Dan H
Job Details: 03/19/2021
"Customer complaint that freezer section light is not working, led in freezer section is working, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit not draining all the way/wet clothes. Ran diagnostics, found codes f0e2 for oversuds and f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Checked under unit, inspected belt pulley, motor connections. All look good. Basket spinning freely. Ran drain and spin, unit functions normal. Advised customer that unit may be overloaded and/or going into offbalance which is reducing spin speed. Advised load sizing and avoiding mixed material loads. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairview Park, OH 44126
David R
Job Details: 03/19/2021
"Cc of noise. Intermittent. Checked and nothing blowing or broken in unit. Drain running properly. Ran diagnostics cycle today. Good, components working, no out of the ordinary sounds. Ran a entire rinse cycle. Good. Nothing unusual. Had kick plate off, checked over components underneath. Good. Have customer monitor, test out to see if still occurring. As of today. Op test ok. ***if still happening, could possible be an intermittent issue with wash motor and drain pump"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44135
Jason N
Job Details: 03/19/2021
"Cc unit banging noise.Customer stated unit was making a banging noise in spin cycle recently. Ran diagnostics, found codes f0e5 for offbalance load and f7e7 for motor not able to reach target rpm. Ran auto test, all functions passed. Unit is working as designed."
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NRTS1
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
He remove the icemaker from the cabinet. I started taking everything apart start tracing the wires out to figure out where this harness goes exactly. Well I found it connects to wires underneath the machine those wires are so incredibly corroded wires are just falling out of there connector I took a picture I advise the customer to just buy a new one I have the part for return.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/19/2021
"Customer complaints that when using both ovens it show error f8e1 notice top blower fan struggling and making weird sound ordering fan ; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/19/2021
"Replace control and console and unit is not turning on and control board is receiving 127v but led light on board will not turn on either, spoke with BJ and we decided and agreed that control board could be defective. Will need to reorder control board also latch and drain pump which are two parts that can cause the control board to go out.; ordrng 1 W11429620 (Control) and 1 W10876600 (Drain pump) and 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44102
Corina B
Job Details: 03/19/2021
Replaced ice maker and water valve. Put new nameplate on
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Rocky River, OH 44116
Marie V
Job Details: 03/19/2021
"Cc that the unit is not spinning the clothes out. Ran diag found error code of F71 suds detection. Load is bunched.Excessive detergent usage.Mechanical friction on drive mechanism, not allowing motor to spin properly. When spin basket by hand you can hear bearing ceased. This will explain the problem with unit not finishing a load and not spinning properly . Unit will need bearing. Cust will not fix; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Westlake, OH 44145
Marie V
Job Details: 03/19/2021
Cc that the freezer door is staying stuck and that theres a bunch of ice at the bottom and that the unit stopped making ice it makes some but then stops . Took temps found 39* on fresh food section and 9* on freezer. Drain tube is clogged and all the water came to the front and it had the door open causing a lot of frost all over. Defrosted everything and unplugged the drain tube. Put everything back together explain cust that because freezer door was not sealing pan the way temp in ice box will raise making it hard for ice maker to make ice. I cycle the ice maker it had ice on it. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Lorain, OH 44052
Gabriel P
Job Details: 03/19/2021
Cc not cooling. Verified temperature freezer was at 0 to 3 degrees and FF section was at 40 degrees removed back panel on freezer because we could not hear the fan found fan not spinning and out of place. Reinstalled fan properly and started working as designed. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44055
Gabriel P
Job Details: 03/19/2021
"Cc washer came on by itself. Found washer in flood mode ; ordrng 1 W11038689 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Dan H
Job Details: 03/19/2021
"Customer complaint that unit is not working, customer does not have proof of purchase and is calling whirlpool, customer refuses to pay service charge, door lock is physically broken, unit will at least need door lock sent if they get proof of purchase or authorization from whirlpool ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Cleveland, OH 44113
Dan H
Job Details: 03/19/2021
"Customer complaint that oven is not lighting, ; ordrng 1 W10861656 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Avon Lake, OH 44012
David R
Job Details: 03/19/2021
"Cc not draining. Found a build up of debris in pump. Removed all. Ran a diagnostics, tested, good, draining properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Bay Village, OH 44140
Marie V
Job Details: 03/19/2021
Cc that the unit was set to 350* and when it was done when all the way up to 600. Replaced control and temp sensor. Preheated unit to 350* op test ok
We serviced a
WHIRLPOOL RANGE
Model WOS31ES7JS01
Near East Cleveland, OH 44112
Jason N
Job Details: 03/19/2021
Installed UI console. Ran bake test to 350 degrees. Operation test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Mentor, OH 44060
Corina B
Job Details: 03/19/2021
Replaced the drain pump. Optest ng. Drain pump still running. Called t/l Austin to remove the pressure hose let unit run for 10 minutes until drain pump turns off. When put the pressure hose back on and turn pump turns on to replace the control. ; ordrng 1 W11498803 (Control)
We serviced a
WHIRLPOOL WALL OVEN
Model n/a
Near Avon, OH 44011
David R
Job Details: 03/19/2021
"Found something loose. Corrected, tested. Good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 03/19/2021
Cc unit not washing Found sump running but not creating enough pressure to move spray armNeeds sump assembly ; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chesterland, OH 44026
Dan H
Job Details: 03/19/2021
"Installed new lid, op test good"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 03/19/2021
"Cc washer not spinning. Found belt broke off, ordering new belt; ordrng 1 WH01X20436 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Thompson, OH 44086
Brian M
Job Details: 03/19/2021
Cc unit not washing Found little cold water entering Removed and cleared filter ran valve for several minutes then ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44143
Jason N
Job Details: 03/19/2021
"Cc unit not powering on.Able to get unit into diagnostics, found codes f6e2 for Ui cannot hear ACU, f6e3 for ACU cannot hear UI, f2e1 for stuck key. Unit needs UI console and main control for communication faults. Customer calling WP again to see if parts cost will be covered. ; ordrng 1 W11095624 (UI console) and 1 W11209420 (Main control)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Marie V
Job Details: 03/19/2021
"Cc that the unit stopped working, and started to smell like something was burning. When turn unit on heater will turn on but motor does not runs. Or anything else , also when you have the time set on time dry or any cycle heater will turn on and when you open the door still turning like you havent stopped it you have to set timer on off to get it to turn off. Check power coming in from L1 to N 124V fron L2 to N 124V and frown L1 to L2 248V. Took timer off and tested the leads, set time to time dry from X -T closed, from X-T-F is open and close they both should be open, from C-H open, fromC-B closed , from C-B-A closed and open they both should be closed from T2-S closed and from T2-W open. Unit will need new timer and motor. Motor is under 10 year limited part warranty. Advice cust not to use unit. ; ordrng 1 WPW10642928 (Timer) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
Took the icemaker out and filled with water was not able to duplicate an issue
We serviced a
frigidaire oven
Model FWF333WAS
Near Willoughby, OH 44094
Fred's Academy
Job Details: 03/19/2021
fixed
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/18/2021
I put the machine in what it on a quick wash unit started to fill water valves turned on machine was functioning as normal I put the unit into diagnostics there was no codes everything tested good
We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Chardon, OH 44024
Joe O
Job Details: 03/18/2021
"Cc: burner not ignitingFound burner is sparking, but spark not going where it is needed. Burner head screws rusted in place and will snap off, needs left rear, center, and right rear orifice holders, screws and center burner headCustomer does not want to repair at this time; ordrng 1 74009553 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 74007736 (burner asy) and 6 WP400021-1 (screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Joe O
Job Details: 03/18/2021
"Cc: intermittently not making ice, not cooling in freezer properlyCustomer stated they had an ice cream cake in the freezer they had purchased the day prior and it was soft. Found temps in ff section at 38 degrees, freezer at 11 degrees. Found temps set to -5 and 33. Found ice maker error code e5(timed ice making). No unit error codes. Compressor is loud. Found resting pressures low and high side at 30psi. Ran step 4 to watch pressure. Found when running low side pressure at 5 to 10 working on ff section and 2 psi working 9n freezer, high side pressure at 240 psi working on ff section and 300 psi working on freezer section. Spoke with BJ, stated cap tube restricted. Called whirlpool tech line to get 3way valve part number, spoke with Chris, advised Chris of issue. Needs 3 way valve and drierSr:7730271839Parts covered under 10 year parts only warranty; ordrng 1 W10874835 (valve) and 1 WPW10143759 (dryer), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Avon, OH 44011
Marie V
Job Details: 03/18/2021
"Cc that the unit stared leaking again. Found unit leaking from vent assembly. Will need new vent assembly and upper spray arm because has a piece of plastic inside and that can cause it to spray on one side more than the other and cause a leak. ; ordrng 1 WPW10482094 (Cover) and 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 WPW10317197 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NDE5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 03/18/2021
Replaced blower wheel. Started unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Warrensville Heights, OH 44128
Joe O
Job Details: 03/18/2021
Cc: not spinning clothes outFound error codes f7e1(basket speed fault). Ran tachometer test. Found unit not reading basket speed. Needs actuator. Replaced actuator. Ran auto test and calibration. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER
Model DV40J3000EW82
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
there is an extensive amount of lint buildup on the blower wheel causing the noise. I clean the blower wheel unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near South Euclid, OH 44121
Jason N
Job Details: 03/18/2021
"Cc unit making knocking noiseCustomer recorded noise on phone, sounds like water hammer. Ran auto test, confirmed water hammer effect in water pipes when inlet valves close. Unit operating as designed. Advised customer install water hammer arrestors."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/18/2021
New inverter board cracked. Re ordering inverter board; ordrng 1 W11325604 (Inverter board)
We serviced a
KENMORE WASH/DRY COMBO
Model 417.9957011
Near Geneva, OH 44041
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is leaking and motor is slow moving in spin, found unit leaking passed tub seal, bearings in transmission are worn, unit needs new tub seal and transmission , customer does not want repair ; ordrng 1 5303279394 (Seal) and 1 134735700 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 03/18/2021
When arriving customer said unit not washing. Replaced all parts. Tested. Power going to wash pump motor but motor just humming. Will also need to be replaced. Have to order out. ; ordrng 1 WPW10591570 (Pump wash)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44102
Corina B
Job Details: 03/18/2021
"CC that the gasket is falling off of the bottom of the door. Used silicone to keep gasket in place. The gap for the gasket is to wide to keep the gasket I. Place. If happens again will need a new door. Checked the gasket to the liner, good. Optest ok"
We serviced a
GE RANGE
Model JGBP28MEL2BS
Near Perry, OH 44081
Dan H
Job Details: 03/18/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 03/18/2021
"CC that the unit is not cooling. Fz 94* ff 84*. Ran step 39 94 watts. Low side in a 20 vacuum. Used nitrogen and soap found a leak in the ff evaporator. Will need a new evap and compressor. Parts are out of stock office to reschedule cust. ; ordrng 1 W11291123 (Evaporator) and 1 W11393142 (Compressor) and 1 W11109499 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Strongsville, OH 44136
David R
Job Details: 03/18/2021
Replaced. Tested. Light and fan are working correctly. Tested to make sure heating properly. Good op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
David R
Job Details: 03/18/2021
"Cc unit is making loud noise in spin. Put unit into diagnostics, spin. Heard loud noises. Bad bearings. Order parts.; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/18/2021
"Cc: unit shuts down on its own, then re starts, noiseCustomer stated when the unit gets down to 7 mins it shuts off. Then restarts after a few mins. Found error codes f4e4(l2 line voltage error). Found unit is receiving proper power. Ran test cycle. If unit losses power at line 2 the motor will shut down. All connections good at control. Good connection at motor. Motor humming. Needs motor; ordrng 1 279827 (motor!dryer)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Cleveland, OH 44106
Joe O
Job Details: 03/18/2021
Cc: unit will not startFound error codes f5e4(lid lock fault) F0e3(overload) F0e5(off balance) f2e1(stuck key). Ran auto test and calibration. Lid is locking. Ran normal cycle. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near South Euclid, OH 44121
Joe O
Job Details: 03/18/2021
"Cc: off balanceCustomer states the basket is bouncing off the sides of the unit. Found error code f0e5(off balance). Checked suspension, checks good. Not bouncing. Ran drain and spin. Unit seems very well balanced. Advised customer if unit goes out of balance they can pause the cycle and adjust the clothing. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Highland Heights, OH 44143
Joe O
Job Details: 03/18/2021
Cc: not filling completelyFound no stored error codes. Ran auto test. Filling from both valves. Lid is locking. Ran normal cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQ0
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/18/2021
The lid switch is splitting apart I wrapped a zip tie around it unit tested good needs a new lid switch; ordrng 1 3949247V (Lid switch) and 1 Ship
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM2
Near Perry, OH 44081
Dan H
Job Details: 03/18/2021
"Installed new tracks and rack per service pointer, op test no good , adjusters are broken , unit needs new adjusters, customer does not want repair at this time; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/18/2021
Found shaft of gearcase bent and hub stripped and agitator stripped as well also on regular spin with no clothes basket was bouncing againt walls customer was washing heavy sheet explain to them how to properly load machine ; ordrng 1 W11454734 (Gearcase) and 2 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W10902814 (Agitator) and 1 W10752187 (Agitator bolt)
We serviced a
MAYTAG DRYER
Model MDG9206BWW
Near Westlake, OH 44145
Marie V
Job Details: 03/18/2021
"Cc that the unit is making a loud noise. When took unit apart found blower wheel cracked. Will need to be replaced. Cust paid SC and Parts.; ordrng 1 33001790 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Willowick, OH 44095
Jeff M
Job Details: 03/18/2021
"We issue the customers having is the icemaker is not functioning he had a previous tech at the house he replace the icemaker it still didnt work they replaced the valve is still did not work. I started ohming out the wires. All the wires tested good except for the neutral line. There is a break in the neutral wire I cant physically find it but it is open from the bottom of the door to the icemaker needs a new door; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Dan H
Job Details: 03/18/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near South Euclid, OH 44121
Jason N
Job Details: 03/18/2021
Cc unit upper rack wheels broke.Replaced upper rack adjusters using customer supplied pre Id parts. Rack operation test good.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/18/2021
"Cc unit upper freezer drawer not staying attached.Customer stated she never received any parts. Found upper freezer shelf is bowed, not allowing front cover to staying clipped on. Ordering upper freezer bin assembly.; ordrng 1 W11387053 (Freezer bin assembly.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Elyria, OH 44035
Gabriel P
Job Details: 03/18/2021
"Found ice by fill tray causing not to fill with water clear out,cycle ice maker pass it fill,opt test ok if it happens again office order valve"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555DHW01
Near Lakewood, OH 44107
Corina B
Job Details: 03/18/2021
Replaced the ice maker. Cycled the ice maker. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
David R
Job Details: 03/18/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
KITCHENAID RANGE
Model KDRS505XSS04
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
Replaced. Tested. Good. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model FGGF3035RFA
Near Cleveland, OH 44104
Corina B
Job Details: 03/18/2021
CC that the oven is not working. ; ordrng 1 12400035 (Igniter)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Corina B
Job Details: 03/18/2021
"Replaced the drain pump. Pump and motor are humming. Will need a new pump and motor. Part is out of stock, office schedule appointment ; ordrng 1 W11416362 (Pump and motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Corina B
Job Details: 03/18/2021
Replaced the main control. Started a cycle. Optest ok.
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Parma, OH 44134
Corina B
Job Details: 03/18/2021
Replaced the tstat. Optest ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/18/2021
Cc that it will not drain or rinse clothes properly. Found error code F0E3 overload and F2E1 stuck key. Ran calibration and auto test and passed. Also ran a load for customer to make sure it is draining and spinning properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, OH 44095
Jeff M
Job Details: 03/18/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
Marie V
Job Details: 03/18/2021
Replaced parts op test ok brought core for return
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Bay Village, OH 44140
Marie V
Job Details: 03/18/2021
"Cc that the unit is not operating ,that when is spinning is very loud and that it cant get it to do anything. Got it to drain but nothing else. Ran diag found error code f7e5 shifter fault, f7e6 motor fault f8e5 hot and cold reverse. Ran auto test unit clicks when it has to go to a agitation. When tilted unit, found lost of oil all over . Will need parts listed. Also shifter is broken; ordrng 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 WPW10006355 (Shifter) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Cover) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
ROPER DRYER
Model RED4516FW
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/18/2021
"Found latch broken replace from t/s ,opt test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Burton, OH 44021
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, water is just trickling into tub, cleared debris in front of filter screen, unit filled and began washing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Parma, OH 44130
Gabriel P
Job Details: 03/18/2021
"Fridge was in the garage customer complaints when it was cold everything start to freeze advise then that unit will not in the garage explain then why and what to do but as right temp are correctly,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Jeff M
Job Details: 03/18/2021
The machine was never programmed. I programmed the control board unit turned on recommended to the customer to wait at least 24 hours before loading machine with food
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/18/2021
The machine had a long fill no fill code. I found the drain hose was laying on the floor I explain to him it needs to be raised up
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/18/2021
"Installed new strike, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Parma, OH 44130
Gabriel P
Job Details: 03/18/2021
"Cc that cycles not completing. Ran diagnostics and found error code F0E3 overload, F8E3 overflow or flood condition, F8E6 water hazard. Ran a load for customer to verify issue explained to customer the washer is working as designed and will not fill water to the top and can only load the unit with 6 to 7 regular bath towels max. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 29 degrees, partial frost pattern on freezer section evaporator, system has a leak, unit needs new fresh food section evaporator and and compressor, ordrng 1 W10687098 (Ff evap) and 1 W10276644 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
"Cc no cool. Both sections 65*. No frost. Put nitrogen 150 psi into unit. Couldnt find leak. Ordering and replacing filter drie; ordrng 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/18/2021
Found gasket on door crooked allow fridge temperature to get inside ice box correct issue and try to cycle ice maker and it did not cycle try resetting control by turning power off and re try jump start ice maker and still not cycling will need ice maker replace from t/s ; used 1 W10882923 (Icemaker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/18/2021
Installed evap Han and harness assembly. Steamed ice out. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Valley View, OH 44125
Jason N
Job Details: 03/18/2021
"Cc unit lid cracked again and now unit is noisy in spin cycle.Custom showed popConfirmed lid cracked at both hinges. Ran auto test, vibration noise in agitation. Checked under unit, found rotor loose, screw had backed out. Tightened rotor screw. Reran agitation test, no abnormal sounds. Ordering lid and lid latch. Lid showing out of stock, office to contact customer to schedule next service date. ; ordrng 1 W11259006 (Lid) and 1 W10810403 (Lid latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Maple Heights, OH 44137
Jason N
Job Details: 03/18/2021
"Cc unit not cooling.Cust showed pop. Found freezer at 18 degrees, ff section at 55. No airflow in freezer or ff section. Pulled evaporator cover, found evap fan stuck in ice, air outlet and air returns full of ice. Cleared ice from freezer section. Reassembled. Good airflow to both sections now. Checked door seals lot ensure no air is leaking into unit. Door seals are good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/18/2021
"Cc unit not spinning out.Ran diagnostics, found codes f7e6 for motor fault and f7e5 for shifter fault. Ran auto test, unit not agitating or spinning. Replaced shifter using truck stock. Reran auto test, all functions passed. Gearcase slightly noisy when in spin. Advised customer about potential gearcase failure. She was ok with just this repair, if gearcase is needed at later date, she will just get a new washer. Op test good. ; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Parma, OH 44134
Jason N
Job Details: 03/18/2021
"Cc unit leaking underneath.Turned water back on to unit, found water spraying from inlet valve housing, found pinhole crack. Unit needs inlet valve. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Independence, OH 44131
Jason N
Job Details: 03/18/2021
"Cc unit making in cycle, same as last time.Ran diagnostics, no codes stored, ran auto test, some noise in agitation. Slight scrapping noise in spin. Found agitator loose. Inspected under unit, some light oil spray around the inside of cabinet. Replaced gearcase and drive components using customer supplied pre Id parts. Replaced console using customer supplied pre Id part, customer stated he had some issues with console not accepting button input. Did not replace main control, retrieved to return. Ran auto test and calibration. No abnormal sounds heard, all tested functions normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Independence, OH 44131
Jason N
Job Details: 03/18/2021
"Cc unit still not workingCustomer had unit running when arrived, slight clicking noise from under unit when tub is full of water and in full agitation, this is the sound of the rotor toggling back and forth. Customer stated its doing the same thing as before. Advised customer this noise is common for these style units. Everything is brand new underneath. Waited until cycle finished, no issues found with unit. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Dan H
Job Details: 03/18/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Jason N
Job Details: 03/18/2021
Cc unit freezer bin rubbing on the sides.Found lower bin not seated correctly causing upper bin to contact on the back when pulled out. Corrected bin installations. Reversed freezer door handle installed as this was installed upside down. Op test good.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Austinburg, OH 44010
Jeff M
Job Details: 03/18/2021
Installed the new part op tested failed. After installing the parts I turned three out of the four burners on high after 5 seconds I saw a spark come from underneath the glass in the breaker tripped. Theres a pinched wire .
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Berea, OH 44017
Marie V
Job Details: 03/18/2021
Cc that the clothes still on tub and water probably smells. Ran diag found error code F3E1 water level system error. Check pump catch nothin in it. Drain pump is getting 104v but isnt working. Remove all water from unit and replaced the drain pump still nothing. Ran diag get the same error code deleted the error code control is sending 106v to drain pump still nothin. Control is getting proper V.Ordering control.; ordrng 1 W11201283 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44120
Jason N
Job Details: 03/18/2021
Installed oven control. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Broadview Heights, OH 44147
David R
Job Details: 03/18/2021
Missing parts needed. Other part not arrived yet. Waiting on delivery ; schdld next appmnt for 3/26 FRI !