Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Corey L.

Corey L.

WASHER ROPER RTW4640YQ1 "Customer complaint washer not draining, confirmed, pump is hot but not even humming, drain pump failed, quoted to replace with ts, ok replaced drain pump, op test good, no water mat left in basement next to floor drain; used 1 WPW10276397XXX (XXX DO NOT RESTOCK 118.11) from stock"

Near Northwood Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Valve is getting 124 v but not sending water through dispenser,icemaker making ice so we know there is water need valve ; ordrng 1 242252702 (valve 70.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Taps that holds sump were broken,ordering ; ordrng 3 WPW10348407 (screw)s and 3 WPW10372113 (tab-sump)s"

Near Whitehaven Ave, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE204GPS0 Took pictures of pop customer has a 5 year extended warranty pump motor not starting customer need to contact Best Buy for us cause of her warranty I did not work on unit but heard machine pump humming customer need a sump pump do not order parts till we get a confirmation from Best Buy warranty ; ordrng 1 W11124384 (PUMP MOTOR 176.55)

Near Georgette Ave, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Hear rattleling noise when move fridge forward it doesn’t make the noise try leveling fridge noise when away but came back explain customer is part of her floor gave some advise that she can do,opt test ok"

Near North Point Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Installed new parts unit tested good customer pointed out that the cam closer in the door that I installed is not functioning correctly I inspected the camper closer and it is indeed not functioning correctly cannot be reset; ordrng 1 W11189598 (CLOSER)

Near Chadwick Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDRS407VSS04 "Put rack back in for customer took me 2 minutes and show her how to put it back on,opt test ok"

Near Aberdeen Ct, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL MVWX655DW1 Unit is not filling up with water. On deep fill it only filled with 2 inches of water. I spoke with Techline a while ago and they mentioned a deep thought should be roughly 14 inches of water; ordrng 1 W11116592 (CONTROL )

Near Garfield Blvd, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DC4 "Found error code f0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: • Load size exceeds washer capacity. Remove excess laundry, ran. Calibration and auto test pass also use 7 large towels and put on rinse and spin And pass towel were dry"

Near Calista Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER GE GTUN275EM1WW "Gearcase failed this is a washer dryer combo that sitting inside a closet that has a molded overflow water catch the machine literally has to be lifted straight up and over to be worked on to man job; ordrng 1 WH16X10186 (supports assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 17th St, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4900BW0 Customer complaint is the units not working properly. I ran a diagnostics could not find any issues I ran a recalibration cycle unit tested good

Near Avondale Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ET1MHKXMB07 Customer is having temperature issues with the refrigerator. There’s no dust on the condenser there is heat transfer. Temperature in the freezer was 10° temperature in the fridge was 37° unit tested good could not find an issue

Near W Anderson Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED94HEXW0 Idler pulley failed replaced the dryer kit unit tested good. Computer will not run the credit card it gives me an error. Customer will call the card number into the office and pay that way; used 1 4392067 (DRYER REPAIR KIT) from stock

Near W Schaaf Rd, Cleveland, OH 44109
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFC0 "Cc unit does not power onCustomer showed popChecked power in to unit, good at 122v, checked control board led status, solid light, no power to ui. Checked power to ui, found ui wire harness disconnected at ui. Reconnected, unit powers on. Ran auto test, relays buzzing and clicking in acu during cycle, functions starting and stopping, checked all connections, good connections. Unit needs acu. ; ordrng 1 W11201293 (cntrl-elec)"

Near University Pkwy, University Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Cc unit frosting in freezerFound condensation and frost on to of freezer near door in center. Found door not sealing on center on gasket, door hanging too low to cover mullion. Adjusted door upwards to cover entirety of mullion."

Near Sterling Rd, Wickliffe, OH 44092
Jason N.

Jason N.

RANGE MAYTAG MGR8650FZ0 "Installed listed parts , ran bake and broil test. Op test good, all ignition functions work"

Near Williams Ave, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DWH2 Cc unit not starting Found loose hot wire in j-box under unit. Retightened. Op test good.Customer stated dispenser door also does not work. Replaced dispenser using truck stock; used 1 W10861000 (DISPENSER-DISHWASHER) from stock

Near E 271st St, Euclid, OH 44132
Dan H.

Dan H.

RANGE JENN-AIR JGS1450DP0 "Customer complaint that broil is not working, ran diagnostics found 4 f2e1(stuck key) error codes, started broil , broil is not lighting, valves ohm at 220 ohms, igniters arcing, called whirlpool techline spoke to Scott , suggested replacing igniter and harness, file number 7724846388; ordrng 1 W10580228 (harns-wire) and 1 WPW10333842 (igntr-oven)"

Near E Pioneer Trail, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JSC24C8EAM00 "Cc unit not coolingCustomer stated he’s able to power if it off and compressor will start again in about an hour. It’s been like this for a year. Control board was replaced in late last year, this did not fix the problem, still going on. Found compressor not running, checked power in to relay, good at 120v, checked compressor operation using compressor tester, compressor will not start, locked up at this time. Customer not happy when told him it was compressor, wants to find out about warranty on this unit now. Customer not paying, estimate only."

Near Loreto Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW1 "Installed new control and user interface, op test good"

Near Shinnecock Ln, Aurora, OH 44202
Joe O.

Joe O.

RANGE WHIRLPOOL SF362LXSB0 "Cc: oven not workingFound bake not working at all and found broil clicking the gas valve but won’t openChecked gas valve found no resistance between common and bakeChecked dsi board found burned upNeeds dsi board and gas valve; ordrng 1 WPW10293048 (valve-gas) and 1 WPW10331686 (module,spark)"

Near Sunset, Bedford Heights, OH 44146
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS3 "Customer complaint that right front burner is not lighting, found right front and left front burner caps switched, corrected burner caps, op test good"

Near Hawthorne Dr, Aurora, OH 44449
Corina B.

Corina B.

RANGE FRIGIDAIRE PLCS389ECE "CC that f10 comes up. Turned broiler on f10 came up. Checked the oven sensor open. Will need a new sensor. Advised cust the control could also be shorted. The control is no longer available if it needs it. Office to order the part; ordrng 1 316217002 (sensor,oven probe 3495), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 212th St, Euclid, OH 44123
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW2 "Customer complaint that sheet is stuck under agitator, confirmed, removed sheet from under agitator, op test good"

Near Lakeland Way, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MBF2556HES "CC that the ice maker is leaking water. Found there is a saddle valve. Advised cust to replace the saddle valve with an inline valve, will need a water valve. Office to order part. Cust can install the part; ordrng 1 WP67003753 (valve-inlt 8084), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Groveland Club Dr, Cleveland, OH 44110
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint that cooktop elements are not heating properly, found terminal block burned, unit needs new terminal block , installed new terminal block, op test good ; used 1 WP8203546 (TERMINAL BLOCK 16.51) from stock"

Near Cochran Rd, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MAV4757AWW CC that the unit is not spinning. Found the transmission is agitating just will not spin. Unit is non repairable due to not having the proper tools. ; ordrng 1 35-6615 (ht trans s)

Near Wakefield Ln, Westlake, OH 44145
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not filling with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Marra Dr, Bedford Heights, OH 44146
Corina B.

Corina B.

DRYER WHIRLPOOL WED7500GC0 CC that the unit is not heating. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal cutoff is open. Jumped the fuse started heating. Office to order parts; ordrng 1 279973 (cutoff-tml) and 1 WP8312709 (clip)

Near Clifton Blvd, Cleveland, OH 44102
Corina B.

Corina B.

WALL OVEN KITCHENAID KODE500ESS00 CC that there is a rattling noise when using the upper oven on convection. Heated oven the 325* convention bake. Found the convention fan is rattling. Will need a new fan; ordrng 1 W10860984 (motor-fan) and 1 W11234761 (baffl-conv)

Near Coronado Cir, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL, checked the hot and cold. Lines are reversed. Corrected lines. Ran a calibration. Started a normal cycle. Optest ok."

Near Clairdoan Ave, Cleveland, OH 44108
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the ff is to warm. Ff 60 fz -2. Ran diag The evap fan is not running. Started running when taking the cover off. Cust started this it an intermittent problem. Will need a new control and fan. Checked the wires are in the molex plug. Office to order parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap)

Near W 64th St, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW2 "CC that the agitator is making a cranking noise. Ran diag F7E5 – SHIFTER FAULT, F0E2 – OVER SUDS CONDITION DETECTED, found the cam was melted. Replaced the cam from t/s. Ran an agitate and a spin. Ran a calibration. Optest ok. ; used 1 W10721967 (PULLEY) from stock"

Near Fulton Rd, Cleveland, OH 44144
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW1 "CC that the unit is leaking water. Ran diag no codes, started a normal cycle checked the water valves, no leaks. Basket was leaning to the right side, leveled the legs. Ran a rinse and spin. Could not duplicate the problem. Optest ok."

Near Roadoan Rd, Brooklyn, OH 44144
David R.

David R.

FREEZER UPRIGHT FRIGIDAIRE LFFH21F7HWJ "Unit wasn’t on when arrived, plugged in and compressor didn’t come on. Voltage is getting to compressor. Replaced starter from t/s. Timed compressor for 10 or so minutes. Everything was running, temp started to go down. Let temp adjust 24 hours to get back to normal. Put water bottle inside for customer to check. Op test ok.; used 1 8201786 (STARTER) from stock"

Near OH-18, Wellington, OH 44090
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc of clicking noise when washplate moves back and forth. No error codes. Basket moves freely. Ran through service mode. Heard noise when in agitate. Removed basket, nothing underneath. Replaced hub and cam from t/s. Calibrated, tested. Op test ok.; used 1 W10528947 (HUB), and 1 W10721967 (PULLEY) from stock"

Near Fox Hollow Dr, Strongsville, OH 44136
Corey L.

Corey L.

RANGE KITCHENAID KODE507ESS04 "Replaced control, op test no good, unit still flickering lights after preheating starts, junction box for unit is hanging wires look stressed, advised customer to call an electrician and follow installation instructions for this specific model, *took core for return"

Near Sunset Oval, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"

Near Hillside Rd, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Removed ice bin and found a wire had broken apart from harness, attempted on site repair, no success, ordering harness ; ordrng 1 W10884720 (harns-wire)"

Near N Burr Oak Dr, Solon, OH 44139
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BB0 "Glass shattered estimate only; ordrng 1 WPW10535776 (DOOR GLASS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lampson Rd, Cleveland, OH 44112
Corey L.

Corey L.

RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint there is a scuff or scratch on surface and it was cleaned several times with no success also every time it heats up it creaks loudly, confirmed blemish on cooktop at front right burner, cannot get damage to show up on a pic, confirmed unit creaks while heating, found cause to be bake element support bracket is not attached to cavity and while element changes temp bracket is moving on cavity, adjusted, much quieter but not fully gone, customer is calling Best Buy first about an exchange then we call us to go through with the repair to the cook top if cosmetic entitlement is found, W11156895, model number is not on Best Buy receipt to prove delivery date"

Near Agnes Blvd, Brook Park, OH 44142
Corey L.

Corey L.

DRYER WHIRLPOOL MEDB765FW0 "Customer complaint dryer would not work so last night he cycled the breaker and it works now, ran diagnostics no codes, power to unit is correct, unit is operating as designed"

Near Marda Dr, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK

Near Rolling Meadows Dr, Garrettsville, OH 44231
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5840BW0 Installed gearcase and pulleyRan auto test and calibration OP TEST OK

Near Wolfe Rd, Windham, OH 44288
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW1 Cc of unit not cycling correctly Ran diagnostics found no error codes Ran auto test unit completed with no issues Ran calibration OP TEST OK

Near Lynn Rd, Rootstown, OH 44272
Brian M.

Brian M.

RANGE WHIRLPOOL WFE770H0FZ0 Cc of unit over heating and they have already replaced the temp sensor Checked values of original temp sensor and it tested ok Ran diagnostics found error for run away temp Unit needs a control board Estimate only Customer calling whirlpool to see if part can be covered

Near Crescent Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Cc of ice chunk in container Found icemaker leaking when filled Replaced using truck stock Ran test harvest OP TEST OK ; used 1 4317943 (ICEMAKER) from stock

Near Sugar Bush Ave NW, Mogadore, OH 44260
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB7749AWB2 Cc: unit start button and cancel button not workingFound service pointer W10727550B Checked ribbon cable found silver migration coming from ui Called whirlpool tech line per service pointerSpoke with MarkNeeds UI panel; ordrng 1 W10811148 (panel-cntl)

Near Southwyck Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Cc of no cool Found unit to be in 10 inc vac low side and 150 psi high side Recovered refrigerant Replaced drier Ran 28 inch vac for 20 min Recharged with 5.3oz of r134a Low side was at 0 psi and frost pattern returned OP TEST OK Temp in freezer was 37 degrees at time of leaving

Near Waterloo, Mogadore, OH 44260
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT720PADM2 Cc: not washingFound unit to be fillingFound drain to workRan diagnosticsFound error f7e1 heater not heatingFound heater to work in diagnostics and codes clearedFound sump assembly to be extremely loudChecked for debrisUnit needs control board and sump assemblyCustomer does not want to repair at this time

Near Stockwood Dr, Solon, OH 44139
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW1 Installed control and uiRan auto test and calibration Op test ok

Near Winchell Rd, Mantua, OH 44255
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc: not enough waterFound unit filling properlyFound sump humming but not runningNeeds sump assembly; ordrng 1 W11087376 (pump&motor)

Near Pike Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASH/DRY COMBO WHIRLPOOL WET3300XQ0 "Cc: no heatFound unit not heatingFound unit receiving proper powerFound venting to be clear of debrisFound vent to be extremely longFound thermal cut off to be openJumped out thermal cut off unit heatingNeeds thermal cut off; ordrng 1 WP3403607 (cutoff-tml3116), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Som Center Rd, Solon, OH 44139
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 Installed uiRan test cycleOp test ok

Near Indian Hills Dr, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Did not receive left side of door with dispenser or light bulb. Replaced door that was here at home. Customer stated of light bulb is covered she will pay for it. Ordering door and lights****call customer if light bulb isn’t covered for payment; ordrng 1 Lw10406934 (dor-fip ms) and 2 WPW10406725 (bulb-light)s

Near Willow Way, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE KITCHENAID KGCU463VSS00 Cc: burners not ignitingFound 3 of 4 burners to ignite without issueFront right burner did not igniteRemoved burner cap found some debris around igniterRemoved debrisOp test ok

Near Springside Ln, Solon, OH 44139
David R.

David R.

RANGE JENN-AIR C221 Replaced receptacles. Tested. Op test ok.

Near Holdens Arbor Run, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 "Cc of leak Ran diagnostics no stored error codes Ran auto test no leaks Filled tub up and tipped back , drained unit and filled almost to the top Could not see any indication of unit leaking Underneath is dry hoses are connected properly Ran calibration OP TEST OK"

Near Beaver Ridge Trail, Mogadore, OH 44260
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced control, tested in service mode. All components check fine. Went over detergent use and load size with customer again. Op test ok."

Near Redwood Blvd, Avon Lake, OH 44012
David R.

David R.

DISHWASHER WHIRLPOOL KDPE234GPS0 Picked up

Near Egg Harbor, Avon, OH 44011
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG320M0BB2 Replaced igniter. All tested ok.

Near W 151st St, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW0 "Shaft of gear case and and agitator are completely stripped. Office to order gear case, wash plate, and screw.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Deer Path Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW0 "Called tech line. Spoke with T.J. He instructed that if there isn’t a physical restriction from the inlet hoses or a siphon issue from the drain, the best option would be the inlet valve. Replaced inlet valve from truck stock.; used 1 W11165546 (VALVE) from stock"

Near Lorimer Rd, Cleveland, OH 44134
David R.

David R.

REFRIGERATOR WHIRLPOOL ED25RQXYW02 Cc, items are freezing on the FF side. Arrived, found some liquid items slushy or frozen. Customer has the temp setting on the lowest and said had it on there for a week, no change. Checked damper, mechanical. It is opening and closing when you turn Freezer from warmer to colder. Needs thermostat.***** do not order part; ordrng 1 WP2198202 (thermostat 83.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Prospect St, Oberlin, OH 44074
Macaulay G.

Macaulay G.

DRYER AMANA NGD4655EW2 Unit cycling off too quickly during high temp dry. Replaced thermostat. All tested ok. Also advised to replace vent.; used 1 WP3387134 (THERMOSTAT ) from stock

Near Kenton Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED5000DW1 Door seal is ripped. Paint in drum is chipped away in multiple spots. Office to order drum and door seal.; ordrng 1 W10899578 (drum) and 1 W10906683 (seal-door)

Near Deer Path Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MGD5801TW0 Unit is not heating. Found thermal fuse open. Replaced fuse from truck stock. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Day Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW0 Unit stuck in wash. Not shifting to spin. Replaced actuator and ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR) from stock

Near Carlyle Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is extremely frosted up. Office to order harness with thermistor.; ordrng 1 W11087438 (motor-evap)

Near Woodlands Dr, Brecksville, OH 44141
David R.

David R.

DISHWASHER WHIRLPOOL WDTA75SAHZ0 Water is getting into unit. F4E3 wash motor. Wash motor not running. Ordering pump motor.; ordrng 1 W11219382 (PUMP AND MOTOR)

Near OH-303, Wellington, OH 44090
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFC150M0EW2 Wire to bake element was not connected and grounding off. Replaced connector. All tested ok.

Near Oakbrook Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER KENMORE 417.938622 "Transmission is noisy the seal is leaking. Unit needs transmission in tub seal estimate only; ordrng 1 131878412 (transmission) and 1 5303279394 (seal,tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Geneva, OH 44041
Brian M.

Brian M.

FREEZER UPRIGHT FRIGIDAIRE FFVU17F2SC Cc unit not cooling Found compressor not running and evap fan off Temp control getting power but not functioning Needs temp control ; ordrng 1 5304513035 (TEMP CONTROL )

Near OH-225, Diamond, OH 44412
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSH25JSTASS Replaced defrost heater. All tested ok.

Near Ludwin Dr, Seven Hills, OH 44131
Dan H.

Dan H.

WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, unit is sitting on a pallet, advised customer that unit should be sitting on a solid level surface, found drain hose had fallen out of sink, secured drain hose to sink, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed"

Near E 125th St, Cleveland, OH 44120
Dan H.

Dan H.

WASHER GE GTW485ASJ3WS "Customer complaint that unit is not draining, confirmed, unit needs new drain pump ; ordrng 1 WH23X27574 (drain pump )"

Near Maple Ave, Cleveland, OH 44108
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW1 "Cc unit making grinding noise and not spinningRan diagnostics , found codes, f7e1 for basket speed fault, f0e2 for over suds.Ran auto test, no agitate or spin. Found cam pulley loose, nut had fallen off, belt was shredded. Replaced belt and cam using truck stock. Reran auto test and calibration. Op test good.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

Near Donald Dr, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not dryingCustomer showed popCustomer stated unit stopped right before drying and canceled itself, then after it just keeps cancelingFound unit full of water, cancel drain does not work, unit clogged with food debris. Removed drain line under cabinet and cleared debris. Ran wash and drain cycle, op test good. Explain to customer that it never dried because unit failed to drain. Also advised customer to removed large pieces of food debris from dishes before loading unit."

Near Hilltop Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER GE GTW330ASK2WW "Cc unit not draining.Checked drain manually using diagnostics, drain does not respond. Customer said this happened right after power outage, Said if it cost more then 200 dollars then don’t bother. Advised him it most likely will. No repair to be made, collected service."

Near N Ridge Rd E, Geneva, OH 44041
Dan H.

Dan H.

SXS REFRIGERATOR MAYTAG MSF21D4MDH01 "Customer complaint that lights are flickering, confirmed, freezer section led module is shorted, installed new freezer section led module, op test good ; used 1 WPW10515058 (LED MODULE) from stock"

Near Halifax Rd, Warrensville Heights, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that valve was broken during move, confirmed, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE 79.88) from stock"

Near Quilliams Rd, South Euclid, OH 44121
Joe O.

Joe O.

MICROWAVE KITCHENAID KMCC5015GSS0 Cc: not shutting offCalled whirlpool spoke with BruceBruce advised these counter top units are to be replaced as a unit parts are not available especially the XV modelsAlso stated to have customer call customer service

Near Fowlers Mill Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED2FHAXSL04 "Replace parts listed,opt test ok"

Near Brick Mill Run, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER MAYTAG MVWC400XW3 Replaced water valve. Recalibrated. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near S Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB7749AWB2 Replaced control panel.

Near Park Ave, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Customer complaint unit stopping and starting again. Found option presoak activated causing pause in cycle. Ran diagnostics no errors. Cycled unit on quick wash no pause. Unit op test good. Advised customer about the presoak option which she didn’t know had beed activated.

Near N Ridge Rd E, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Upon arrival unit in a sensing mode Canceled. Ran diagnostics getting a f8e1 error. Long fill no fill. Both water valves check good. Ran auto cycle. Unit passed. Ran normal cycle unit filled and advanced into wash. Could not duplicate issue. Op test good

Near W 4th St, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced both doors, no dents or scratches. Op test ok."

Near White Tail Run, Columbia Station, OH 44028
Joe O.

Joe O.

DRYER SAMSUNG DV422EWHDWR/AA "Cc: no heatFound unit receiving proper powerFound element openNeeds heating element ; ordrng 1 DC97-14486A (HEATING ELEMENT ASSEMBLY15796), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brown Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Found pump faulty and needs replaced ; ordrng 1 WPW10605427 (pump-water)

Near Addison Rd, Geneva, OH 44041
David R.

David R.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Replaced door, tested. Op test ok."

Near Egg Harbor, Avon, OH 44011
David R.

David R.

DRYER MAYTAG MEDC215EW1 "240 coming into terminal. From terminal to heater 240, across heater less than 1V. Centrifugal switch for motor not opening. Replaced from t/s. Tested. Heat cycled. Op test ok.; used 1 279827XXX (XXXDO NOT RESTOCKXXX) from stock"

Near Gulf Rd, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Recieved wrong user interface bd. Thawed out drain and fill tube. Unit not leaking anymore and customer has ice. Please order correct bd ——reschedule at customer request ; ordrng 1 242058232 (user interface)

Near Plank Rd, Montville, OH 44064
David R.

David R.

DISHWASHER MAYTAG MDB4949SDM3 "Door issue. Found door off hinges, corrected. Water line was not hooked up, hook up and had to go downstairs to connect to pipe. Turned on, hole is water line. Advised customer to get a new one to hook up. Components test fine. Op test ok"

Near Denison Ave, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint unit powering down no lights or cooling. Sometimes rebooting works sometimes no. Called techline talked to Andrew. Andrew said impossible to know for sure because unit is operating at this time but believes a power supply bd is the issue. Talked to BJ he agrees. Advised customer we could not know without it failing while we were at their home ; ordrng 1 WPW10624574 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Plymouth Gageville Rd, Ashtabula, OH 44004
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced pump and motor. Tested. No leaks. Op test ok.

Near Lincoln St, Amherst, OH 44001
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FFEW3025PBC "Found both elements good. Needs control ; ordrng 1 5304514068 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit St, Conneaut, OH 44030
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced led module and led control. All tested ok.

Near Hollythorn Dr, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Recieved broken part. See pics. Reorder pump please ; ordrng 1 WPW10605427 (pump-water)

Near South Ridge Rd E, Geneva, OH 44041
Macaulay G.

Macaulay G.

FREEZER WHIRLPOOL WRT518SZFM00 "Freezer door was scraping hinge, keeping it from closing properly. Installed washer from truck stock. All tested ok.; used 1 WP489467 (WASHER) from stock"

Near Westdale Ave, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR FRIGIDAIRE FRS6KR5JSB1 "Found frost pattern on Evap, fan is not running and damper not cycling between open and close. Defrost thermostat reading off. Checked voltage back to adaptive control, 120v, board is good. Will need thermost, fan and damper.**** Do Not Order parts, customer will call ; ordrng 1 241600906 (damper assy 87.58) and 1 5303918214 (thermostat,defrost 14.67) and 1 5303918549 (evap motor service 65.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clemens Rd, Westlake, OH 44145
David R.

David R.

RANGE JENN-AIR C221 Customer has somewhere to be. Rescheduling.; schdld next appmnt for 5/14 TUE 9-12

Near Holdens Arbor Run, Westlake, OH 44145
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW952700S Customer is having an issue with the preheating. With a casserole dish I preheated the oven to 350 the temperatures I was getting was between 350 360 unit op tested good

Near Som Center Rd, Pepper Pike, OH 44124
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4815EW1 "Rollers are knocking back and fourth on shaft. Office to order shafts and rollers.; ordrng 1 349241T (support,roller) and 2 WPW10359270 (shaft)s"

Near Fireside Trail, Broadview Heights, OH 44147
Jeff M.

Jeff M.

RANGE KITCHENAID KERS303BWH0 Installed new part unit op tested good

Near Lynd Ave, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER GE GDF610PMJ2ES Installed new part unit op tested good

Near E 113th St, Cleveland, OH 44108
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Evaporator fan is not turning on and damper is making a loud noise when it is engaging. Office to order evaporator motor, support, thermistor harness, and damper.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"

Near Craigleigh Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Impeller of wash motor is damaged, causing an irregular noise. Office to order sump motor assembly ; ordrng 1 WPW10591570 (pump&motor)"

Near Torrington Ave, Parma, OH 44134
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not workingRan diagnostics Found error code f8e4 drain motor issuePulled drain pump off found debris in drain pump housingRemoved debrisRan test cycleOp test ok

Near Green St, Chesterland, OH 44026
Joe O.

Joe O.

DRYER WHIRLPOOL GEW9200LW0 Installed thermal cut offRan test cycleOp test ok

Near Valley View Cir, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Ran entitlement. Installed listed freezer door. Steamed gasket to form good seal around freezer.

Near Southland Rd, Mentor-on-the-Lake, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit is not cooling fresh food compartment. Evaporator fan is seized. Excessive frost is built up on evaporator coil. Office to order evaporator fan and thermistor.; ordrng 1 W10902214 (thermistor) and 1 WPW10464673 (motor-evap)

Near Claudia Dr, Brook Park, OH 44142
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Installed condenser fan motor, advised customer to allow a few hours for temps to return to normal."

Near Maple St, Willoughby, OH 44094
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Compressor is very loud. Tried to tighten bolts. So difference. Office to order compressor.; ordrng 1 W10309988 (compressor)

Near Wellesley Ave, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX655DW1 Control is shorting out. Relay is not staying engaged. Office to order control.; ordrng 1 W11116592 (cntrl-elec)

Near Mills Creek Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER WHIRLPOOL WGD8800YC2 "Customer complaint that check vent light comes on and unit shuts down, ran diagnostics found f4e3( restricted airflow) error codes, started normal dry cycle, unit heated, good air flow outside , unit is operating as designed"

Near Fairway Blvd, Willowick, OH 44095
Jeff M.

Jeff M.

DISHWASHER GE GDT655SMJES Parts were ordered are not needed. The door is not closing correctly because the left cabinet gaskets for the dishwasher to hide the gap It’s folded over. The gasket needs replaced. And the dishwasher needs to be re-centered in the cabinet to use in her face is hitting the cabinet; ordrng 1 WD08X10095 (trim tub bk/ss)

Near Elizabeth Dr, Perry, OH 44081
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Freezer lights not turning on and just the ceiling lights are extremely dim. The unit will need an LED control module from the service pointer and a new light for the freezer. I unplugged the freezer lights I jumped the wires out the rest of the lights worked perfectly fine. ; ordrng 1 W10830288 (LED CONTROL ) and 1 W11205083 (LIGHT)

Near Vista Lago Cir, Painesville, OH 44077
Dan H.

Dan H.

RANGE KITCHENAID KSGG700EBS1 "Installed new control and user interface , op test good"

Near Rae Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR GE PSS26LSRBSS "Installed new door stop, op test good"

Near Kersdale Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, outlet at rent a center does not have correct power, found thermal fuse open, all other components good, installed new thermal fuse, unable to test; used 1 3392519 ("

Near Lee Rd, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that freezer section door is hard to open and unit is leaking water, found ice maker leaking water onto freezer section floor, found fill tube frozen solid, unit needs new valve, installed new valve from truck stock surplus, op test good , advised customer to change self piercing valve; used 1 WPW10279866 (VALVE) from stock"

Near E Monmouth Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint freezer has frost by door, confirmed small frost build up starting in the top middle of frz dr and cavity, found gaps around frz and ff, filled with silicone, also found top right corner of ff dr seal warped away from cabinet, retrained seal to cabinet, advised customer to reapply petroleum jelly a few times for 72 hours around just top right corner of ff seal, ok, if this does not keep seal retrained unit will need a grey door gasket W10315040"

Near Greenbriar Ct, Euclid, OH 44143
Corey L.

Corey L.

WASHER ROPER RTW4516FW2 "Customer complaint hot water is not hot, ran diagnostics no codes, ran svc tests, hot water valve passed, started bulky load on hot temp setting, water is hot, unit is operating as designed, referred customer to temperature selection in their user guide, customer used to old washer getting really hot"

Near Luther Ave, Cleveland, OH 44103
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Customer complaint top rack wheels broken, confirmed, replaced with updated pre id part, op test good, after repair while testing found evidence of a rodent under unit, also found drain hose running through floor to basement, advised customer to install hose with a drain loop to sink drain"

Near Preston Rd, Warrensville Heights, OH 44128
Dan H.

Dan H.

REFRIGERATOR GE GTS18GTHJRWW "Customer complaint of loud noise , confirmed, found evaporator frozen solid, bi metal and heater are good, unit needs new defrost timer ; ordrng 1 WR9X502 (timer defrost 82.48 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 300th St, Willowick, OH 44095
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint ice maker makes ice then doesn’t then will and now it doesn’t at all, temp was 3 in frz, ice maker has frozen cubes, found im heater failed replaced with ts icemaker, op test good; used 1 4317943 (ICEMAKER) from stock"

Near Stockton Ave, Maple Heights, OH 44137
Corey L.

Corey L.

RANGE KITCHENAID KEBC208KSS02 "Replaced trim with glass, customer is happy with door cosmetics, op test good"

Near McDowell Dr, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that unit is not dispensing ice, confirmed, auger motor is not spinning, auger motor is recieving 120vac, unit needs new auger motor ; ordrng 1 W11310391 (MOTOR)"

Near Bluestone Rd, South Euclid, OH 44121
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint ice is not being made, called techline at close spoke with Robert, all svc tests pass im fills and cycles manually, spoke with tg, cycled power at breaker and found unit with a 20 amp arc fault breaker tied with undercounter lighting, XX attention office XX advised customer to have unit plugged into another properly polarized dedicated outlet for 48 hrs"

Near Nelwood Rd, Parma Heights, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint oven shut off with an error code f2e1 when starting a cooktop burner while baking, unit was unplugged, the splitter has ground going in and out while testing outlet, plugged unit in, ran diagnostics found f2e1 this code is not on tech sheet, cleared, ran bake cycle for 300, unit preheated, tried cycling cooktop burners, unable to duplicate the problem, unit is plugged into a 6 way outlet splitter sharing with Keurig, advised customer unit needs to be on a properly polarized dedicated circuit"

Near Whittington Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint of water leaking from dispenser and temperatures warming, fresh food section temperature at 60 degrees, freezer section temperature at 31 degrees , found fresh food section evaporator frozen solid, unit needs new control and evaporator thermistor and fresh food section evaporator cleared; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Chagrin Blvd, Moreland Hills, OH 44022
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHNO "Installed drain hose, with drain loops, drain hose still needs installed through cabinet higher than the drain pump, unit now drains down to top of filter, could here water trickling after garbage disposal, advised customer to have sink trap and gd cleaned out"

Near Brooks Rd, Cleveland, OH 44105
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found frost and ice on evap steam completely replace all parts,opt test ok"

Near Center Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFTR2021TF0 "Replace parts order,opt test ok"

Near Robert Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "Replace pump,opt test ok"

Near Higley Rd, Rocky River, OH 44116
Corina B.

Corina B.

DRYER ROPER RGD4340SQ1 Replaced the motor and wheel. Optest ok.

Near Bunts Rd, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Customer complaint ice bin is clumping in ice bin and now it won’t dispense at all, confirmed found ice build up behind ice bin, temps were 5 in ice bin 42 ff setting at 41 and -3 in frz, called Bob Rawlings with wpl wanted pictures of ice build up patterns in ice compartment, found a bag of food fell between frz door and shelving not allowing frz door to seal creating chunks of ice under drawer over working the unit, coupling on ice bin broken due to frozen clumps, advised customer door being opened for more than just a few minutes can warm up unit enough to melt the ice, XXCUSTOMER TO INSTALL; ordrng 1 W10910401 (ice-contnr)"

Near Greenview Dr, Aurora, OH 44202
Jason N.

Jason N.

RANGE WHIRLPOOL WEE760H0DH0 "Installed listed control board, checked all functions. Op test good."

Near Taylor Wells Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER MAYTAG MVWB865GW0 "Cc unit making noises like gears grindingRan auto test and calibration, no abnormal sounds at this time. Customer said noise from drain pump was the sound, making clicking noise. Advised customer that this sound is normal. Op test good."

Near Kile Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "Call bj to figure out noise and we end testing parts we thought it was a bad cam or shifter replace parts but didn’t took noise away call tech line spoke to tj and he had me to tilt washer and ran manual agitation and had me look underneath as it agitate I felt the only thing that felt the vibration was motor and he said that’s what could be the issue ordering motor ; ordrng 1 W10890624 (motor-drve), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

Near Aspen St, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSC48FMS00 "CC that the deli bin and bottle water are freezing. Ff at bottom of the 32* and the top 39*. Found the deli drawer is set on jelly’s, changed the control to vegetables and fruit. Raised the ff section to 38*. Optest ok."

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Cc: not spinning clothes outFound error code f7e6 motor faultRan test 3 and test 3bMotor windings have 5.5 ohmsVoltage was there at pins j2-4&5 and j2-4&6Capacitor checked goodOp test ok

Near Myrna Blvd, Kent, OH 44240
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ1 CC that the lt side hinge is hard to close and door does not close all the way. Removed the door adjusted the hinges. Door is still farther out on the left hand side wants the hinges and receivers to be replaced. Office to order parts; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Triskett Rd, Cleveland, OH 44111
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibration Op test ok

Near Buckeye St NW, Mogadore, OH 44260
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "CC that the lock keeps locking and unlocking. Ran diag f82 Lid Lock Failure, checked the lid lock is out of range. Will need a new latch. Office to order part. ; ordrng 1 WPW10619844 (latch)"

Near W 71st St, Cleveland, OH 44144
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GBS0 Installed sump assembly Ran test cycleOp test ok

Near Alexander Rd, Atwater, OH 44201
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WGG745S0FS02 Replaced grate kit and valve. All tested ok.

Near W River Rd, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER WHIRLPOOL WFW95HEDW0 "Installed listed door lock assy. Ran auto test, water pressure into machine very poor. Home pressure at 40psi. Checked inlet valve screens. Screens clogged. Inadequate water coming into tube. Unit needs inlet valve assembly ; ordrng 1 WPW10435242 (valve)"

Near Winterberry Ln, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR GE GSL25JFTFBS "Cc unit not coolingFound unit with only lights on, no front panel display, no compressor operation. Checked power in to unit, 123v H to N, missing ground, checked several outlets around kitchen same way, found one with good power, ran extension cord to outlet, unit still not working, checked power on main board to front panel, should be 14v dc, voltage fluctuates from 0 to 12 rapidly. Unit needs main board, advised customer to contact electrician about floating ground issue with kitchen circuit.; ordrng 1 WR55X10942P (board asm main contr24273), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kennison Ave, Euclid, OH 44123
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW3505FW0 Found drain was clogged. Cleared drain. All tested ok.

Near Pyrite Ct, Berea, OH 44017
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7500GW0 Replace part opt test ok

Near Lydian Ave, Cleveland, OH 44111
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 "CC that there is no water when it starts. Ran diag no codes. Ran the cold and hot water valves, good. Ran a calibration. Optest ok."

Near Center Rd, Avon, OH 44011
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit making grinding noiseCustomer showed popRan auto test, unit making grinding/scraping noise on low speed spin.Removed back panel, removed rotor, found stator mount bolt loose inside. Plastic debris from both rotor and stator everywhere inside. Ordering new rotor and stator. ; ordrng 1 W11314361 (rotor) and 1 W11314659 (stator) and 6 W11314661 (screw)s"

Near Madison Rd, Montville, OH 44064
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "When took ice bin out the icemaker was harvesting the ice the valve turn on and fill icemaker explain customer again that it takes 4 hours to make 8 cubes of ice it doesn’t go any faster there was 16 cubes of ice on ice bin when I took it out plus the 8 cubes that icemaker harvest in front of me when I took out ice bin ,ice maker working,opt test ok"

Near Edgewood Dr, Grafton, OH 44044
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDB8959SFE4 Cc: track brokenFound track on right broken and track on left grinding and jammingNeeds tracks (right and left)Mix up on model number incorrect parts shipped; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Seasons Rd, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Icemaker was not sending power to the water valves replace the icemaker a truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Heisley Rd, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FGCD2444SA1A Replaced the valve. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Robinwood Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 Replaced the fuse. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
Corina B.

Corina B.

DRYER MAYTAG MGDC300BW1 "Replaced the chute, timer and fuse. Optest ok."

Near Sunny Ln, Brooklyn, OH 44144
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4206FZ3 "Customer complaint that unit does nothing , found display blank, found fuse open, jumped out, heated a glass of water, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Cole Plaza, Willowick, OH 44095
Jason N.

Jason N.

STACK W/D MAYTAG LSE7804ACE Installed listed drum belt. Op test good.

Near Harper St, Perry, OH 44081
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF540PADW3 "Cc unit leaking from middle of unitCustomer showed popRan wash test with door skin off, found water leaking past tub seal through door latch assembly. Found tub seal wrinkled in center of tub, straightened out. Reran wash test. Checked for water sitting on top of door, none present. Op test good."

Near Main St, Perry, OH 44081
Dan H.

Dan H.

DRYER WHIRLPOOL EED4100WQ0 "Customer complaint that unit is not working, found thermal fuse open , found thermal cut off open, contact tm-or open should be closed unit needs timer, cut off kit and thermal fuse , customer does not want repair at this time; ordrng 1 279816 (thermal cut off hi) and 1 3392519 (thermal fuse) and 1 WP8299780 (timer 138.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winston Rd, South Euclid, OH 44121
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF532SMBB01 Cc: freezer temps not low enoughFound ball of ice on cap tubeFound unit only pulling .57 ampsNeeds evaporator and drier; ordrng 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator)

Near Tallmadge Rd, Rootstown, OH 44272
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 "Cc: unit not operating Found capacitor screw came loose and ripped the lower wire harnessNeeds lower wire harness, capacitor and pulley shield; ordrng 1 W10903237 (WIRE HARNESS) and 1 W11158830 (capacitor) and 1 WPW10427633 (pulley shield)"

Near Tallmadge Rd, Rootstown, OH 44272
Jeff M.

Jeff M.

RANGE MAYTAG MGR6600FZ0 Installed new part unit op tested good

Near Graystone Ln, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 "Entitlement came up. CC that when hitting the start it would beep twice and not do anything. Ran diag no codes. Ran an encoder test, passed. Ran a calibration. Start a normal cycle, hit pause and the start several times, Started back up. Advised cust to lightly touch the start button. Optest ok."

Near Som Center Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that the unit fills and does not wash. Ran diag 4 3- wash Motor Not Running. Checked the control 0 volts. Will need a new control. Office to order part. Left the pump and motor there; ordrng 1 W11305297 (cntrl-elec)"

Near Valley View Dr, Rocky River, OH 44116
David R.

David R.

DRYER GE GTD42EASJ0WW black marks getting on clothing, straight line on clothes. Cannot see any gaps. Ordering belt, duct assy, bearing top and filter.Called TechlineChuckExplained if this is a problem, could be something with washer or something besides dryer. Replace the duct assembly, top bearing, and also lean dryer back with a shim or adjust legs higher to keep clothes in back of dryer.; ordrng 1 WE01X25216 (DUCT ASSEMBLY ) and 1 WE03X23881 (FILTER) and 1 WE03X25217 (BEARING TOP) and 1 WE12M29 (BELT)"

Near W Main St, South Amherst, OH 44001
Jeff M.

Jeff M.

DISHWASHER GE GDT655SMJ2ES I installed a new part unit failed to start. The machine also needs new main control the user interface does have signs of damage on it; ordrng 1 WD21X23456 (MAIN)

Near Heisley Rd, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS325FDAW01 "Installed water tubes and filter housing. Used (1) 5/16” x 1/4” compression coupler, not working yet, picked up another coupler, multiple lines had been cut. Leveled doors. Customer previously stated they may be contacting office about lights in refrigerator not listed on this appointment. This would be the FZ LED module, if they wanted it done a quote would need built."

Near Clark Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFSS2612TF The unit I spin the metal rotating chopper blades were bent at Benson back in place looks terrible probably will happen again. Order a ice bin customer can install ; ordrng 1 241860803 (ice container asm)

Near W Eagle St, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE GE ZDP366NP2SS Installed new part unit op tested good

Near Chestnut Hills Dr, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

DISHWASHER GE GDF610PMJ2ES The unit is getting power at the control. The unit will not turn on the unit needs a new main n ui; ordrng 1 WD21X23462 (UI) and 1 WD21X24798 (MAIN CONTROL )

Near E 113th St, Cleveland, OH 44108
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW The loud obnoxious sound was coming from a Fred’s water mat that was underneath the machine. Ironic

Near Courtland Blvd, Eastlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT118FZEM00 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Lake Rd, Madison, OH 44057
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4616FW2 Found issue is with customer sink. Sink has a crack causing issue. Unit checks good. Op test good

Near Russell Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG A7300 Found oil covered bottom of washer. Dust cap filled with oil from brake assy. Non repairable. Special tools needed that are no longer available to remove and install these parts. Parts needed are 1-12112425. And wp6-2011900. Advised someone would contact customer in 2-3 busines days could not duplicate the overfilling issue. ; saved tckt

Near Sandusky St, Conneaut, OH 44030
Arthur V.

Arthur V.

WALL OVEN/MICRO GE JT3800SH2SS "Customer getting a thermal sensor error. In diagnostics getting a f34 error. Tyler suggested to hard wire sensor first ( sensor reading 1085 ohms at room temperature) and only replaced main control if that doesn’t work Hard wired sensor. Tested unit at 350 Unit tests no good. Error reappeared. Needs control bd ; ordrng 1 WB27X32624 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Exmoor Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WINE COOLER KITCHENAID KUWS24LSBS01 Wrong part ordered by me. Please order correct t stat AV only ; ordrng 1 WP4344859 (thermostat)

Near Wellington Dr, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER MAYTAG MVWB855DC Replaced gearcase and washplate. Recalibrated. Op test good Replaced hot water hose washer.

Near Brookside Cir, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER KENMORE 417.6172351 Customer thought the water sound the tub makes when moved was from it not completely draining. Advised customer to clean her washer with a commercial washing machine cleaner — water sound is the water ring for balancing the tub —-

Near Chase Dr, Mentor, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF1958FEZ02 Replaced damper assembly. All tested ok.

Near Anita Dr, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW0 Replaced control board and pressure house. Ran diagnostics tests and calibration. All tested ok.

Near Lorimer Rd, Cleveland, OH 44134
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSH25JSTASS "Replaced thermostat and sensor. Defrost heater that was sent is broken. Office to reorder defrost heater.; ordrng 1 WR51X10055 (heater,defrost)"

Near Ludwin Dr, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC4 Replaced stator and gear case. Ran calibration. All tested ok.

Near Jasmine Dr, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced thermistor and led module. All tested ok.

Near Craigleigh Dr, Parma, OH 44129
David R.

David R.

WASHER GE GTW680BSJ5WS "Cc that washer will time out by its self midway or before end of cycle. Error codes 23,25,26,31. Service bulletin about washer shutting off by itself, check and replace lid lock. In spin mode will be a banging noise for 5-7 seconds and then cut off. Went through all cycles, all components are fine. Checked underneath unit. All components are good. Valves are clean. Power to outlet is good. Ordering control, lid lock and harness, gearcase platform *** requesting tech to show how to take off nut holding gearcase/basket washer on. I know GP knows how. Want to see what banging noise is. Requesting double labor.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH18X28177 (CONTROL.) and 1 WH19X24141 (LID LOCK HARNESS.) and 1 WH38X27333 (PLATFORM KIT)"

Near , CT
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "CC washer will get down to end of cycle at 8 minutes. Tumble back and forth for a while then go to zero and stop. Service pointer about wet clothes at end of cycle. No obstructions, basket is moving freely, drain is clear. Service pointer goes over detergent use and if the load is uneven. Explained to customer look over use and care guide. Said this happened 4/5 times in a row. Ran test cycle, all components are good. Ordering control.*******needs last call of the day ; ordrng 1 W11201274 (CONTROL )"

Near Redwood Blvd, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc of taste in ice, still on going problem, customer said ice maker has been replaced 4/5 times and also water water valve and water line have been replaced. Customer told me to just remove icemaker, she doesn’t want it and shut off water line. Ordering water tube cover and screwsCalled Techline.KathyTraces of plastic in flex water line. Need to remove and install Pex or copperW105351527724819776; ordrng 2 W10651374 (screw)s and 1 WPW10339203 (cover-tube)"

Near Pellett Dr, Bay Village, OH 44140
David R.

David R.

WASHER WHIRLPOOL GSQ9631LW0 "Banging when at end of spin cycle. Could be problem with brake and drive tube. Checked, has signs of wear, no grease or water anywhere. Sprayed with lubricant while in spin mode. Op test ok."

Near Arthur Ave, Lakewood, OH 44107
David R.

David R.

RANGE WHIRLPOOL WEG745H0FS0 "Customer said smelled smoke heard bang, front console control wasn’t working and unit will not spark. Wire harness looks good, no signs or charring. Found burn marks on spark module. Smelled little burning from control. Customer showed me screw broke inside orfice holder. Ordering all controls, orfice holder,****research screws for orfice holder.; ordrng 1 W10552126 (holder-orf) and 1 W10728529 (swtch-memb) and 1 W10860916 (module-spk) and 1 W10885068 (panl-cntrl) and 1 W10885069 (cntrl-elec) and 1 W11122852 (cntrl-elec) and 1 WPW10475149 (module-spk)"

Near Marview Dr, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Replaced all parts, calibrated, tested. All components are good, no leaks or noise. Op test ok."

Near Settlers Reserve Way, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW Unit was making a clicking noise I found the clutch that’s missing. I found it. I added Loctite reassemble the clutch unit tested good

Near Erieview Dr, Madison, OH 44057
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FFES3025PSG Released lock using a wire hanger. After unlocking door op test good. Door locking and unlocking properly. Adjusted hook latch. Working now

Near Hubbard Rd, Madison, OH 44057
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed listed control board. Tested hood light function, light functions as intended on all power levels. Op test good."

Near Andrea Dr, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Water line to ice maker was pinched. Repaired water line, removed ice from bottom of freezer, and cycled to check water flow, now operating properly."

Near Lipton Ave, Cleveland, OH 44128
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Cc not cooling, freezer is fineConfirmed ff section at 65 degrees, no air flow from damperFound freezer evap frosted over, ran manual defrost cycle from board, good power in, drawing 3.8a. Defrost circuit good. Unit needs jazz board. Defrosted evap. Installed jazz board from truck stock, program to 01. Op test good.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"

Near Murray Ave, Mentor, OH 44060
Jason N.

Jason N.

RANGE MAYTAG MGR8650FZ0 "Installed listed regulator, op test still no good. Checked all voltages and continuity tests on wiring, all checked good according to tech sheet. called WP techline, suggested bad regulator or gas pressure in customer home too high, do not have any gas pressure test device to measure. Replace wire harness to valves. Ordering harness; ordrng 1 W10797420 (harns-wire) and 1 W11161843 (harns-wire) and 1 WPW10511278 (module-spk)"

Near Williams Ave, Euclid, OH 44123

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