We serviced a
KENMORE WASHER
Model 26932690
Near Westlake, OH 44145
Brian B
Job Details:
07/13/2017
Found water leaking into machine when off. Will need new primary and secondary valves and also new ratchet dogs. Valves are NLA. Cust paid sc. did not repair. ; ordrng 1 64163 (valve) and 1 64164 (valve 9322), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near North Olmsted, OH 44070
Brian B
Job Details:
07/13/2017
CC not making ice. Previously was going to order door office said to instead soldered wires that were broken. Removed door and Soldered wires, replaced shell covering taped over shell. Ran diag, step 44.. Op test complete test cycle good on ice maker.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSS26MSTASS
Near Cleveland, OH 44102
Brian B
Job Details:
07/13/2017
CC temp not holding. Came in checked temps, good at 5 freezer 38 fresh food. Unit has brand new board previously installed. Customer had parts for compressor (relay and overload) installed by us. Advised customer plastic line for water/ice was flood hazard. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details:
07/13/2017
CC machine stopped cooling. Checked temps 5&38 normal. All systems functioning normal at this time advised customer if machine fails again to call. Office has cc info. Office to charge sc;
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Gail V.
Job Details:
07/13/2017
Panel not responding. Per tech sheet. Checked input vol to filter and control. Vol correct. Green led on solid, 5v dc supply good. Removed j19 connector from control and checked vol. 5v dc between pins 1-3. Will need new UI. Office to order part.; ordrng 1 W10911040 (PANEL), schdld next appmnt for 7/14 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Brian B
Job Details:
07/13/2017
, Found machine full of water and not draining. Removed hose from bottom of tub and found clog in tub outlet of carpet/rug fibers. Cleared from under, drained tub, removed tub to remove clog from drain pump. Reassembled, ran test cycle, ran calibration and auto test. Drain pump intermittent. Office to ORDER DRAIN PUMP. Cust needs last appt if poss. Return tech to call 862-309-0230 when on way.; ordrng 1 W10876600 (DRAIN PUMP), schdld next appmnt for 7/14 FRI 2-5,
We serviced a
WHIRLPOOL RANGE
Model GR563LXSB
Near Avon Lake, OH 44012
Brian B
Job Details:
07/13/2017
Found oven not heating to temperature. Ohmd out hidden bake element from control. Element open will need new hidden bake element. Customer pd deposit office to order part; ordrng 1 WP9755770 (HIDDEN BAKE ELEMENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/14 FRI
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE704DPA0
Near Avon, OH 44011
Brian B
Job Details:
07/13/2017
Replaced listed parts. Ran test cycle. Op test ok; Job Cmpltd,
We serviced a
NFW7200TW AMANA
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details:
07/13/2017
Installed new part unit op tested good
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Lorain, OH 44052
Brian B
Job Details:
07/13/2017
CC that machine is making a grinding noise. Ran calibration, auto and manual test and quick cycle with clothes. All functions sound normal. Checked lower components. All good. Optest ok; Job Cmpltd,
We serviced a
GTWN4250DOWS GE
Model WASHER
Near Parma, OH 44129
Jeff M
Job Details:
07/13/2017
I found the counter balance brick was sitting off to the side in the washer i re insatlled the brick unit op tested good
We serviced a
GE REFRIGERATOR
Model PSB42LSRBBV
Near Rocky River, OH 44116
Brian B
Job Details:
07/13/2017
Checked temps. 38 ff, 5 frz.. cust said door was left open overnight and then machine did not cool properly for 3 days. ; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details:
07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details:
07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details:
07/13/2017
Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt padel cracked needs replaced; ordrng 1 WPW10368730 (PAD SET),
We serviced a
JFC2290VPY5 JENNAIRE
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details:
07/13/2017
I found that the dampener control motor is failing. Which as it opens or closes it makes a terrible growing, rumbling sound which is what the customer is hearing and needs a new dampener control; ordrng 1 WPW10594329 (CONTROL)
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details:
07/13/2017
The door is not shutting properly due to the Mulln rail broken see the picture needs a new Mulln strip; ordrng 1 WP12722803AP (MULLN)
We serviced a
KBBR206ESS WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details:
07/13/2017
The temperatures inside the freezer are warmer than they should be I found a layer of frost on the back wall I turned the machine off tested the heating circuit I have no continuity I tested the heating element at 23 ohms needs a new thermister; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lakewood, OH 44107
Brian B
Job Details:
07/13/2017
CC that i/m is not working.. checked temps. 38 ff, 6 frz... found freezer drawer not pushing door switch. Adjusted door. I/m cycled and filled . Optest ok. No charge since this is a recall.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Lakewood, OH 44107
Brian B
Job Details:
07/13/2017
Found top rack rollers and trcks worn. Will give est on replacing. Customer does not want to repair. Do not order parts. Paid sc. good for 30 days.; , Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL COOK TOP
Model NO MDL #
Near South Russell, OH 44022
Robert A.
Job Details:
07/13/2017
Mod/ser tag unreadable, see pic, Found burners need cleaned, cleaned burners, op test okNote explained to cust if parts are needed, can not be fixed without mod/ser; 3, Job Cmpltd,
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details:
07/13/2017
Found rattling noise while running, coming from blower, no debris, appears to be a warped blower, ordering; ordrng 1 WP694089 (wheel
We serviced a
WHIRLPOOL COOK TOP
Model ICR655DB00
Near Beachwood, OH 44122
Brian B
Job Details:
07/13/2017
Removed unit.. Replaced top. Tested, optest ok..; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Shaker Heights, OH 44122
Robert A.
Job Details:
07/13/2017
Ff/frz 80 deg, fans running, comp not running, inverter receiving 120vac and 5vdc, ohmed comp, good, inverter discolored, used jumpbox, ran comp, needs inverter; ordrng 1 WR49X10283 (INVERTER), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, OH 44122
Robert A.
Job Details:
07/13/2017
Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt pedal cracked needs replaced; ordrng 1 WPW10368730 (PAD SET), schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Tim G.
Job Details:
07/13/2017
Init is now making ice. Problem is that the dispenser pads are not working. Depressed both pads and found no response. Checked all connection and found good. Checked wiring at the hinge and found good. Unplugged unit and let sit for 5mins. Reapplied power and found all functions working. No call to FB or BB needed due to just needing a reset.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW3
Near Aurora, OH 44202
Tim G.
Job Details:
07/13/2017
hecked seal and found falling off and minor damage to the seal (small rip). Unit will need seal. Customer provided POP and tech found within warranty. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; ordrng 1 W10664120 (seal), schdld next appmnt for 7/18 TUE 8-11, saved tckt [SdLink\294056a.png],
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Streetsboro, OH 44241
Tim G.
Job Details:
07/13/2017
Complaint that the unit reaches the 20 min mark and never shuts down. Checked unit and set to the timer to the 20min mark and checked between contacts T-X (timer motor). Found the contacts open and not closing until increasing the time. Unit needs timer, unit will also need the terminal block cover due to missing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; ordrng 1 WPW10185982 (timer) and 1 WPW10571619 (cover), schdld next appmnt for 7/18 TUE !,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details:
07/13/2017
Removed plug from disposal, was left behind during installation; Job Cmpltd
We serviced a
KDTE204DSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/13/2017
CC of long run times, examined sump area, no major debris, however, noticed condensation/water inside OWI, faulty OWI would definitely account for long run times, ordering an OWI; ordrng 1 WPW10705575 (sensor),
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/13/2017
Smart dispenser is not dispensing, dispenser assembly is malfunctioning, ordering; ordrng 1 W10862190 (dispenser)
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details:
07/13/2017
Unit has frost buildup along RC evap, cleared ice, found thermistor has failed, defrost issue in rc, unit also fits service pointer W10545062, replacing control and UI as per pointer; ordrng 1 W10612142 (adapter) and 1 W10639168 (cntrl-elec) and 1 WPW10277799 (harns-wire),
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
07/13/2017
Received one gasket, needed two, ordering another, and called office to check on housing, reordering, rescheduled for tues 7/18/17; ordrng 1 W10828418 (gasket
We serviced a
MDB6600AWW WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details:
07/13/2017
Handle is physically broken, quoted repair: WPW10130695 latch
We serviced a
MFI2569VEQ1 MAYTAG
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details:
07/13/2017
Replaced main control, programmed board, tested, no more movement in ice door, unit is cooling, op test ok; Job Cmpltd
We serviced a
WRT511SZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details:
07/13/2017
Replaced the service kit. Optest ok. ; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Leroy Township, OH 44077
Corina B
Job Details:
07/13/2017
CC that it wont turn off and will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Ran a normal cycle and the cold water barely came in. Removed the cold water hose and there is sediment around the screen. Will need a new water valve. Called GS to order parts. ; ordrng 1 W11038689 (VALVE), schdld next appmnt for 7/18 TUE
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details:
07/13/2017
CC that it doesnt rinse and the lid lock keeps turning on and off. Ran diag F1E1 – MAIN CONTROL FAULT, F5E4 – LID NOT OPENED BETWEEN CYCLES, will need a main control and lid switch. Called BB to order parts. R/s per cust req.; ordrng 1 W10838613 (latch) and 1 W10914909 (MAIN CONTROL), schdld next appmnt for 7/20 THU
We serviced a
WMH32519FW0 WHIRLPOOL
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chris H.
Job Details:
07/13/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
KSSS48QJT00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
07/13/2017
Installed condenser fan. Op test ok. ; Job Cmpltd,
We serviced a
FFTR1814QS0 FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan
Job Details:
07/13/2017
Customer complaint of water leaking in fresh food section, found fresh food section door gasket not sealing and torn in several places, unit needs neww fresh food section door gasket; ordrng 1 242193212 (SEAL), schdld next appmnt for 7/19 WED
We serviced a
KSCS25FVBL02 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan
Job Details:
07/13/2017
Customer complaint that unit is not dispensing water, unit has very little flow from dispenser, found very low water pressure from supply,customer has self piercing saddle valve, advised customer that they nee a plumber to change self piercing valve to a ball valve to corrcet water flow to unit, unit is operating as designed
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details:
07/13/2017
CC the unit is leaking water. Ran diag error code f8e3 OVERFLOW CONDITION, when running CO test there were a lot of suds. Advised cust to only use 1-2 tablespoons of detergent.found the drain hose is taped to another hose. It is leaking where the 2 meet. Advised cust to replace the one rubber drain hose with a pvc pipe. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Chesterland, OH 44026
Robert A.
Job Details:
07/13/2017
Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Chesterland, OH 44026
Robert A.
Job Details:
07/13/2017
Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Tim G.
Job Details:
07/13/2017
Complaint that the unit will get through the wash and then the panel starts to blink. Checked unit error history and found a 6-4 open float 5-1 door stuck open, and 6-2 fill valve ele problem. Tested normal wash, unit filled and began to wash, unit then drained and filled once more. Unit continued to wash, dispenser opened and completed the wash cycle. Customer stated that they lost power a few times while the unit was running. Control was reset after clearing errors and unit now working good. ; Cllctd $96.02 Check # 1137, Job Cmpltd,
We serviced a
WTW8700EC0 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Dan
Job Details:
07/12/2017
Installed new lid lock and control, op test good ; Job Cmpltd
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4205AAQ
Near Bainbridge, OH 44023
Tim G.
Job Details:
07/12/2017
Complaint that the unit is not heating. Checked unit with watt meter and found the unit pulling 6.25 amps indicating the issue is on the high voltage side. Checked and found no reading across fa and f on the mag. Tech also found the turn table not moving. Checked and found the coupling melted to the motor shaft and broken. Unit needs mag, diode, turn table motor, and coupling. ; ordrng 1 R0130605 (support) and 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla) and 1 WPW10192843 (motor-turn), schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rocky River, OH 44116
Brian B
Job Details:
07/12/2017
CC machine not draining well. Replaced pump that was sent to customer. Ran diagnostic op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD8500DW3
Near Bay Village, OH 44140
Brian B
Job Details:
07/12/2017
Found that part ordered is not correct. Console does not have any electronics in it. Did look up again. Will also need to order part # W10860919. Office to order part. Will r/s cust.; ordrng 1 W10860919 (PANEL), schdld next appmnt for 7/14 FRI !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Bay Village, OH 44140
Brian B
Job Details:
07/12/2017
CC no power to unit, nothing came on. Checked voltage 120v to control. Ran main control panel test failed, determine UI was bad. Will need new control panel. Control panel is covered by 5 yr warranty office to order customer pd sc/labor.; ordrng 1 W10579153 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Westlake, OH 44145
Brian B
Job Details:
07/12/2017
CC that water was flowing slowly. Tested water pressure to fridge is good. Water pressure out of filter head very weak. Will need new filter head. Office to order part. Cust paid dep.; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Richmond Heights, OH 44143
Robert A.
Job Details:
07/12/2017
Cleared ice, installed fan asm, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Aurora, OH 44202
Tim G.
Job Details:
07/12/2017
, Complaint that the unit leaks when filling. Checked unit and found very high water pressure causing the dispensers to overfill and leak onto the floor. Showed customer the issue and closed valves a little. Construction of new homes on the street are in progress causing different pressure at different times. Advised the customer that if the pressure is too low to open shutoff valves. Unit now at good op. Tech also added extra drain hole in bleach dispenser per service pointer. ; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA9
Near Aurora, OH 44202
Tim G.
Job Details:
07/12/2017
Installed dispenser and control panel, op test good. ; Job Cmpltd, s
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details:
07/12/2017
Removed plug from disposal, was left behind during installation; Job Cmpltd
We serviced a
MGDC300BW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/12/2017
When we arrived, unit was running, cc of running too hot and intermittent noise, did not observe noise, watched burner and observed cycles, unit was set to high heat and cycled as follows: approximately 1.5 minutes on and 1 minute off, consistently, checked exhaust temp, got 114.6F, per tech sheet should be around 115F, unit appears to be functioning adequately, as for top of unit being hot, only measured around 90F, venting is semi-rigid and consists of approximately three 6' pieces duct taped together, recommend vent cleaning, op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details:
07/12/2017
CC that the ff is not cooling. Fz 11 ff 56. Found the fz has ice build up. Used steamer to steam the ice. Evap has a good frost pattern. Found Service Pointer #: W10916291 to order service kit, W10916494.called GS to order. Atten. Paul. R/s per cust req.; ordrng 1 W10916494 (BLADE), schdld next appmnt for 7/19 WED
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan
Job Details:
07/12/2017
Customer complaint that water filter is stuck, Removed filter, no damage to filter or filter housing, showed customer how to remove and install water filter, op test good ; Job Cmpltd
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
07/12/2017
Installed valve and pressure switch. Op test ok. ; Job Cmpltd
We serviced a
WRT771RWYB00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details:
07/12/2017
Installed evap and drier. Op test ok. ; Job Cmpltd
We serviced a
MRT711BZDM00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Paul H.
Job Details:
07/12/2017
Checked thermistor bimetal and heater through harness from control. All check good. Installed new defrost control and ran a forced defrost. Unit did defrost. Techline: andrew. Went through trouble shooting. Agrees bad defrost control. Sr#. 7719532687; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Chad P.
Job Details:
07/12/2017
Installed defrost control. Placed core on truck for return. ; Job Cmpltd
We serviced a
JES1750EB0 JENNAIRE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details:
07/12/2017
Found unit has soft close door. Door is not closing and hanging open. Needs hinges replaced. ; ordrng 1 W10541883 (support, HINGE) and 1 W10541886 (hinge-door, SOFT CLOSE)
We serviced a
WRS322FDAM00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan
Job Details:
07/12/2017
Customer complaint that unit is leaking, found waterline crushed with pin hole leak in it, removed damaged section of water line, reconnected wit 5/16" guess fitting, no leaks, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 WR02X10471 (5/16 UNION) from stock, Job Cmpltd
We serviced a
LSB6200KQ0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Dan
Job Details:
07/12/2017
Customer complaint that unit is not spinning, found lid switch physically broken, unit needs new lid switch, installed new lid switch, op test good ; used 1 3949247V (SWITCH ) from stock, Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Camden Township, OH 44090
Paul H.
Job Details:
07/12/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, cleared, ran auto test, every functions tested passed, unable to find an issue with the unit, discussed detergent use and drain hose installation, drain hose has almost no air gap around it, advised customer of need for an air gap, op test ok.; Job Cmpltd,
We serviced a
FFHS2611LBRA FRIGIDAIRE
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details:
07/12/2017
Rebuilt ice dispenser assembly, tested, good seal, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details:
07/12/2017
Ran diagnostics, f5e1 lid switch fault, f8e1 long drain, f3e1 pressure sensor fault, cleared, ran auto test, proceeded through, checked for errors again, none, checked pressure hose, good, ran calibration, op test ok.; Job Cmpltd,
We serviced a
WTW8800YW1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details:
07/12/2017
Found partially dissolved pods in tub ring under detergent dispenser, removed, advised customer to place pods directly in tub, started two cycles back to back and observed passed the three minute mark, no leaks, op test ok.; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/12/2017
CC low pressure at dispenser, has self-piercing valve, cycled valve, much better pressure, recommended customer replace valve with some type of inline style.; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/12/2017
Deep fill option is supposed to allow 26 gallons into unit, started a cycle with it, definitely not 26 gallons, checked service matters for pointers, none, called Techline, spoke with Mark, had me check encoders and verify source power, both good, pressure hose is good no kinks or holes, stated that unit is functioning as designed, stated control boards were updated for 2017 energy guidelines already?, either way Whirlpool says unit is fine
We serviced a
GDT580SSF0SS GE
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/12/2017
Checked for voltage to terminal junction, none, advised customer, will need an electrician to correct.
We serviced a
MFF2558VEB5 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details:
07/12/2017
The unit was working properly upon my arrival customer explained to me she had a power outage. I told her if this issue happens again to turn the fridge off for 10 minutes and plug it back in
We serviced a
ABB1924WEB1 AMANA
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details:
07/12/2017
Customer has to defrost the fridge by her self manually. I took the top assembly apart inspected all the connections and wires they look good the heating circuit has 32 omhs installed new control unit tested good; used 1 WPW10503278
We serviced a
FFFU14F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details:
07/12/2017
The unit was not draining the water into the drip pan. It was frozen solid freezing the entire bottom vent which was limiting the amount of airflow to the top of the freezer I steamed all the ice out of the bottom unit tested good; Job Cmpltd,
We serviced a
KDTE104DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details:
07/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Dorset Township, OH 44032
Jeff M
Job Details:
07/12/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Cleveland, OH 44135
Brian B
Job Details:
07/12/2017
Checked temps 10 freezer 42 ff. Found main control set on lowest setting. Set to normal. Advised customer on settings. Also, adjusted rollers so doors close properly. All functions are working . Optest ok.; Job Cmpltd,
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details:
07/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Fairview Park, OH 44126
Brian B
Job Details:
07/12/2017
Dryer making loud whirring noise.. removed top and front and blower housing. Found sock in blower. Cleaned out. Ran test cycle. Optest ok. Cust has foil vent attached. Advised that this is not recommended and should be changed to rigid or semi rigid venting. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Oakwood Village, OH 44146
Tim G.
Job Details:
07/12/2017
Complaint that the unit will not spin. Checked unit for errors and found a F7E8 motor stator over temp, F7E6 motor circut loss of phase, and F7E9 locked rotor. Ran a recal first as tech sheet states unit op ok. Then checked for obstruction causing friction on the motor and found all parts moving freely. Tested a high spin and found good op. Unit is plugged into a non grounded 2 prong outlet. Advised the customer that can cause issues and that she should have it changed to a 3 prong grounded outlet. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Beachwood, OH 44122
Robert A.
Job Details:
07/12/2017
Steamed gasket, door sealing, note door on order; saved tckt [SdLink
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details:
07/12/2017
Cust states that unit was cooling well, but in a 2-3 day period the unit did not cool at all, Ff64,frz62, inspected comp area w/uv light, no dye found, tapped lowside, in 20"vac, added r134a, checked again, checked evap found dye comming from fact connection on evap, copper to aluminum, needs evap, see pics, talked w/bb; ordrng 1 12002041 (EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/18 TUE ! [**], saved tckt [SdLink\294232a.png], saved tckt
We serviced a
PP9830DJ1BB COOK TOP
Model GE
Near Avon, OH 44011
Paul H.
Job Details:
07/12/2017
Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)
We serviced a
WHIRLPOOL WASHER
Model LSQ9030PQ0
Near South Euclid, OH 44121
Robert A.
Job Details:
07/12/2017
, Found no adj dogs sent, used ts Installed trans asm, pump and dogs, ran unit, op test ok; used 1 80040 (DOGS) from stock, Job Cmpltd,
We serviced a
MFI2569VEQ1 MAYTAG
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details:
07/12/2017
Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFA
Near South Russell, OH 44022
Robert A.
Job Details:
07/12/2017
E11 stuck or shorted key, reset connections, needs clock with overlay Cust to let us know; ordrng 1 316419828 (OVERLAY13.11) and 1 316560118 (CONTROLER182.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44120
Tim G.
Job Details:
07/12/2017
, Complaint that the unit is not draining and spinning. Checked unit and found a little water left in the tub. Tested drain pump and found not running and 120vac present. Replaced the drain pump, op test good. Unit is covered by a 3yr PSP with HHgregg. Customer contacted hhgregg while tech was in the home and after waiting for two hrs to make contact customer had tech pull pump and put old one back on and will call when they get auth. Was not able to collect service charge due to owner not being home and able to get a hold of. ; Job Cmpltd, saved tckt [SdLink\294206a.png],
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details:
07/12/2017
Replaced the parts listed. Optest ok.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan
Job Details:
07/12/2017
Customer complaint that water filter is stuck, removed water filter, installed new filter for customer, purged water system, op test good ; Job Cmpltd
We serviced a
KFIS29BBMS00 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan
Job Details:
07/12/2017
Customer complaint that deli drawer control is not working, deli drawer control is recieving 14vdc, unit needs new deli drawer control; ordrng 1 WPW10565995 (DELI CNTRL), schdld next appmnt for 7/19 WED
We serviced a
KDTE104ESS KITCHENAID
Model DISHWASHER
Near Dorset, OH 44032
Jeff M
Job Details:
07/12/2017
Technical Service Pointer #: W10914584B The door is popping open in between cycles the railings need to be replaced of the upper rack and sit farther back into the machine to allow the door to properly seal; ordrng 1 W11048934 (RAIL) and 1 W11048936 (R RAIL)
We serviced a
ATF6700FS1 FRIGIDAIRE
Model WASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details:
07/12/2017
The unit will not lock. It just buzzes taking visually see that the lock is broken needs a new door lock; ordrng 1 131763202 (door lock), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FTF530FS3 FRIGIDAIRE
Model WASHER
Near Timberlake, OH 44095
Chad P.
Job Details:
07/12/2017
Found drain catch clogged. Removed debris. Op test ok. ; Job Cmpltd,
We serviced a
WTW8500DC1 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details:
07/12/2017
, No stored faults. Reset and calibrated unit. Ran mixed wash on deep water wash. Water level was normal. Advised on loading and operations. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details:
07/12/2017
No stored faults. Cc that unit at random fill all the way up. Ran calibration and rapid wash as thats what the customer most commly uses. Water levels are correct. Advised when unit fills all the way up it is trying to balance out the load. Advised on loading and operations. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details:
07/12/2017
Found door hitting left side of cab. Adjusred door alignment and ran normal wash. Op test ok. Drained unit out 2x. Op test ok. ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
07/12/2017
Unit stored over load error code. Cleared fault. Draive system checks good. Leveled out unit and calibrated. Advised on loading and how to run drain spin. Op test ok. ; Job Cmpltd,
We serviced a
WMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Perry, OH 44081
Corina B
Job Details:
07/12/2017
CC that the light stays on sometimes then does not come on. Ran diag, everything passed. Placed a cup of water in the unit, heated. Tried several times, could not duplicate the problem. Optest ok. ; Job Cmpltd
