We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/27/2017
Replaced control. No testing station. Advised to sell amd we can service in home. Control was with unit
We serviced a
WHIRLPOOL WASHER
Model C22450977
Near Willowick, OH 44095
Brian B
Job Details: 07/27/2017
, Machine will not start. Ran diag.. f6E1 code. Comm error between mcu and ccu. Ohmed out wiring per tech sheet. Wiring good. Ohmed out stator windings, windings good. Called tl, kevin. System is down, no documentation.. checked for 120v on MS2. Started a cycle, had 120 for 1 sec then drops out.. checked for 5v dc on MI3 between 1 and 3.. 5 volts present. Will need new MCU. Will credit cust for door lock repair. Will give est for MCU.. office to order part. Cust needs later appt if poss.; ordrng 1 WPW10374126 (MOTOR CONTROL 22414), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/2 WED 2-5,
We serviced a
MSD2542VEB01 MAYTAG
Model REFRIGERATOR
Near Madison, OH 44057
Corina H
Job Details: 07/26/2017
CC that the unit is not cool. Fz 88 and ff 73. Removed evap cover no frost. Checked compreeor not running hot to touch. Cond fan is not running. Found a mouse in the cond fan. Used the start box compressor. Started. Will need a new motor and start device.; ordrng 1 WP2188874 (motor-cond) and 1 WP2304884 (start-dev ) schdld next appmnt for 7/31 MON
We serviced a
GE DRYER
Model DG303
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
Machine not heating.. found open ignitor. Also vent is crushed and broken in several places. Will need new vent. Must use rigid or semi rigid venting to prevent a fire hazard. Replaced igniter from t/s. Ran test cycle.. optest ok. Paid for this job and previous with one transaction.; used 1 279311 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model DRYER
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
Machine not heating. Found foil vent about 12 feet too long and all twisted up behind dryer. Shortened vent, advised landlord that this can be a fire hazard and should use rigid or semi rigid metal venting..Found open valve coils. Replaced coil kit from t/s. Ran test cycle. Optest ok. Office to run cc for this job and previous. ; used 1 279834 (COIL) from stock, Cllctd $414.52 CC Ref # 781579116, Job Cmpltd, saved
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
Pulled dishwasher out. Replaced drain loop. Reinstalled machine. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
Machine making a scraping noise. Removed front and found a key caught in front drum seal. Removed .. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Bay Village, OH 44140
Brian B
Job Details: 07/26/2017
Verified pop. Sent pic. CC that ff section was freezing food on top shelf. Checked temps. From 39 to 44 lower down. Freezer at 1 deg.. found 3 cans of beer under diffuser/ damper is frozen. Found bag of burger buns up against damper. Called TL, leon, he said anything under diffuser will eventually freeze. Also, he said ice will take 36 hrs to fill container if no one opens door or uses any ice. There are 5 people in family going in refridge. All functions normal.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near North Olmsted, OH 44070
Brian B
Job Details: 07/26/2017
, Found door switch stuck closed. Machine does not shut off when door is opened. Replaced switch from t/s. Ran test cycle. Optest ok.; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Rootstown Township, OH 44272
Robert A.
Job Details: 07/26/2017
ound no power to ui or lights, c/b receiving 120vac, no power out of c/b, needs control; ordrng 1 WR55X28074 (CONTROL BD15211), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C schdld next appmnt for 8/1 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Aurora, OH 44202
Robert A.
Job Details: 07/26/2017
Ff34, frz-2, ice bin full, fans running, evaps frosted, ran diagnostics, no codes, cycled power to unit, unit working as designed at this time; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Atwater, OH 44201
Robert A.
Job Details: 07/26/2017
Installed bearing kit, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details: 07/26/2017
Talked w/cust, said unit is working now, checked unit, both bins full, all fans running, temps good, poss air in line, cust to watch, op test ok; Job Cmpltd, saved
We serviced a
AED4475TQ1 ADMIRAL
Model DRYER
Near Cleveland Heights, OH 44118
Dan
Job Details: 07/26/2017
Customer complaint that unit is not heating, no model/serial tag, started timed dry cycle, unit did not heat, found timer contacts A-C open, should be closed while heating, unit needs new timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair at this time
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/26/2017
Complaint, drawer next to oven hard to open, moved oven over, op test ok; Job Cmpltd, saved tckt [SdLink\295091a.png], saved tckt [Sd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Hunting Valley, OH 44022
Robert A.
Job Details: 07/26/2017
Complaint off bal sometimes, ran diagnostics, no codes, ran test 51, all passed, ran test 52, good, leveled unit, op test ok; Job Cmpltd,
We serviced a
WET4024EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Chris H.
Job Details: 07/26/2017
nstalled new parts, found burnt marks on winding in the motor, unit needs a new motor, spoke with gs ordering part ; ordrng 1 WP661600 (motor-drve), schdld next appmnt for 8/1 TUE
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Chardon, OH 44024
Corina H
Job Details: 07/26/2017
CC that the door would not unlock. Found the main control not responding. Will need a new main control. Part is not available
We serviced a
TGS326RD0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 07/26/2017
There was a layer of baking grease preventing sparking and lighting I cleaned the burner unit tested good; Job Cmpltd
We serviced a
417.48112701 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44118
Dan
Job Details: 07/26/2017
Customer complaint that unit is not spinning, ran drain and spin cycle with six wet towels, unit completed cycle, towels were barely damp at end of cycle, unit is operating as designed
We serviced a
MDB6600AWQ MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 07/26/2017
Found control panel not responding. Removed console. Found latch assy broke free from consol. Needs console (interface) and altch assy replaced. ; ordrng 1 6-917711 (panel-cntl) and 1 W10130696 (handle,latch (bsq))
We serviced a
KSSC42QVS02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 07/26/2017
The dispenser paddles are almost impossible to press. But the paddles do work. Unfortunately the amount of pressure needed to activate both the dispenser paddles would be enough to break the glass. Needs new dispenser paddle assembly.; ordrng 1 WPW10260622 (DISPENCER PADS)
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Jeff M
Job Details: 07/26/2017
Washer still hums after installed new parts i ohmed the stator and it was open the unit needs a stator and new slides; ordrng 1 W10734521 (slider) and 1 W10754158 (stator)
We serviced a
FFBD2406NB FRIGIDAIRE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 07/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Perry, OH 44081
Jeff M
Job Details: 07/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 07/26/2017
Installed handle and timer. Ran timed dry. Op test ok. ; Job Cmpltd
We serviced a
LG7801XSN1 WHIRLPOOL
Model DRYER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/26/2017
Installed parts listed. Op test no good. Found felt seal fell out and got torn up and damaged nylon glides. Tech did not spreschedule as we have to return for the washer. Office to please schedule for return when wash timer research has been figured out. ; ordrng 1 279441 (bearing ring) and 1 W11035878 (SEAL, FELT BEARING)
We serviced a
LAT9635AAM WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/26/2017
Found timer ordered does not match time in unit. Took photos and sent in for parts research. Tech did not reschedule as he does not have an eta for parts. Office to plase contact cust when correct timer has been found. ;
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 07/26/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, suspension does have excess play, ordering damper set; ordrng 1 W11027214
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 07/26/2017
Ran diagnostics, error F7e5 shifter failure, cleared, ran tests 10-14 spin and agitate tests, functions tested good, unit shifted from agitate to spin quickly also, no issues found; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 07/26/2017
Ran diagnostics, no errors, ran maual agitate and spin tests, both tested fine, shifted fine, started a drain and spin, ran fine, op test ok.; Job Cmpltd
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 07/26/2017
Plugged in unit to test, did not come on by itself, unit does have a wrinkle prevent option, assume this is what consumer was referring to, ran a timed dry for two minutes, end of cycle signal did not chime, checked volume level for end of cycle, on 0, bumped to 3, ran another timed dry, chimed nice and loud, op test ok.; Job Cmpltd
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Corina H
Job Details: 07/26/2017
CC that rapid wash stays at 23 min for 15 min then drains. Ran diag f8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED, removed back panel checked the hoses, no kinks. Ran a nirmal load, filled with hot and cold water. Ran a drain and spin stay stuck at 5 min. Unit is stacked. Cust removed dryer. Found the control board is broken off its tabs and is hitting the tub. Sent pic. Called BB to order control and UI. ; ordrng 1 W10911040 (UI) and 1 W10920567 (CONTROL), schdld next appmnt for 8/1 TUE
We serviced a
WRS322FDAT04 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44118
Dan
Job Details: 07/26/2017
Customer complaint that unit is missing feet, this unit does not have feet, this unit uses wheels to level unit(see pic), unit is operating as designed ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near South Euclid, OH 44121
Dan
Job Details: 07/26/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MEDC215EW0 MAYTAG
Model DRYER
Near Euclid, OH 44132
Corina H
Job Details: 07/26/2017
CC that the unit gets hot but doesnt dry the clothes. Checked outside vent and found a birds nest in the vent. checked the heater to make sure its cycling properly. Gave cust number to DRYER VENT WIZARD. Optest ok. ; Job Cmpltd
We serviced a
PLEF489CCH FRIGIDAIRE
Model RANGE
Near University Heights, OH 44118
Jessica Shreve
Job Details: 07/26/2017
Customer complaint that display is dim, confirmed, display recieving 120vac, unit needs new control board, part is no longer available ; ordrng 1 5304461061 (CNTRL )
We serviced a
MFX2570AEM4 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan
Job Details: 07/26/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but never filled, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Cleveland, OH 44104
Brian B
Job Details: 07/26/2017
Replaced water tube and cover.turned i/m back on. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Fairview Park, OH 44126
Brian B
Job Details: 07/26/2017
Machine not heating. Found open heater and lint buidup. Will need new heater and cleanout. Will give est. cust does not want to repair at this time. Do not order part. Sc good for 30 days.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
rl reccomends either rigid or semi riged metal venting. Found open high limit cutout. Replaced both limit and tstat that are in kit. Optest ok. Also, vent comes out under eve. Advised cust that this is not a prefered installation and he must keep this clear.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Cleveland, OH 44135
Brian B
Job Details: 07/26/2017
CC that clothes come out wet. Ran diag. Code for off bal load. Ran calibration and ser test cycle. Ran a rinse and spin with towels. All functions operating normally. Optest ok. Also, reversed door on dryer.; Job Cmpltd,
We serviced a
REFRIGERATOR WHIRLPOO
Model WRT541SZDM00
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
I/m not making ice. Found kinked water line. Unkinked line. Cycled icemaker. Optest ok. Advised maintenance that they will have to replace water line if it becomes kinked again. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Avon, OH 44011
Brian B
Job Details: 07/26/2017
CC that AF keeps coming up on display. Ran diag, F4E3 code, restricted airflow. Ohmed out sensors. Within range. Cust said they pulled a partial bird nest out of outside vent and installed a bird screen. Advised cust that they cannot use bird screèn as the holes will get clogged with lint. Customer has a metal foil vent installed on inside. Advised using rigid or semi rigid venting. Ran dryer with vent disconnected. Did not get the af code. Dryer checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MAV3855AWW
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
CC of not spilnning good and walking. Cleaned pulleys. Machine beeaking too fast causing machine to jerk. Lubricated brake assembly. Checked clutch pulley. Pulley and cam working, brake is releasing when spinning. Ran rinse and spin with towels. Spinning and breaking normal. Towels came out ready for dryer. Optest ok.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near North Olmsted, OH 44070
Brian B
Job Details: 07/26/2017
CC that clothes came out wet. Ran diag.. f0E5, off balance load detected. Ran calibration and auto test. Ran normal cycle and drain and spin.. all functions are working properly. Optest ok. Advised customer on how to handle off balance loads. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
I/M not making ice. No voltage to i/m. Found connector not seated tight. Reseated icemaker connector. Cycled and filled. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma, OH 44129
Brian B
Job Details: 07/26/2017
, Replaced control. Ran calibration and auto test. Leveled machine. Ran drain and spin. Optest ok. Brought back core for return.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER DUET
Model MAV551EEWW
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
Machine not spinning. Checked lower components. Found worn drive pulley and thrust bearings.. will give est. customer does not want to repair machine. Do not order parts. Paid sc.; Job Cmpltd,
We serviced a
WMH73521CS6 WHIRLPOOL
Model OTR MICROWAVE
Near Eastlake, OH 44095
Corina H
Job Details: 07/26/2017
Replaced the part listed. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model CAW8350EW
Near Brook Park, OH 44142
Brian B
Job Details: 07/26/2017
C that water does not stay in tub. Machine was removed from customer home and taken back to store. Ran diag.. code for no fill. Ran auto test. Hot and cold water are working. All functions normal. May have been a hot or cold water issue or drain hose too low at customer home. Optest ok.; Job Cmpltd,
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near University Heights, OH 44118
Dan
Job Details: 07/26/2017
Customer complaint that door does not close, found top of user interface hitting counter top, units feet raise all the way up, lower feet and leveled, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
, Found ff starting to freeze food. Display at 5 frz and 7 ff. Control is not responding. Reset power. Cannot change settings. Will need new jazz board. Replaced from t/s. Programmed, optest ok. Brought back core for return.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Dan
Job Details: 07/26/2017
Customer complaint that freezer section door squeals when opened, found freezer section drawer wheels squealing when pulled out, no damage to drawer wheels, lubed wheel axels, no noise now, op test good ; Job Cmpltd
We serviced a
WED5320SQ0 WHIRLPOOL
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 07/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER DUET
Model MAV551EEWW
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
Machine not spinning. Checked lower components. Found worn drive pulley and thrust bearings.. will give est. customer does not want to repair machine. Do not order parts. Paid sc.; Job Cmplt
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near North Madison, OH 44057
Jeff M
Job Details: 07/26/2017
The units gearcase is leaking oil. The unit needs a new trans. Belt ; ordrng 1 W11035751 (GEARCASE) and 1 WPW10006384 (BELTS),
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 07/26/2017
The unit is not heating i found the unit had high amp drawl. The transformer tested good diet and capacitor tested good needs new magnetron; ordrng 1 W10818686 (MAG)
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/26/2017
Bail arm is sticking in the up position, cannot find physical obstructions, lubricated mechanism with vaseline, unsure if issue is internal to module, ordering new IM to be safe; ordrng 1 W10882923 (ICE MAKER),
We serviced a
KDTM704ESS1 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/26/2017
Replaced door panel, no dents, op test ok.; Job Cmpltd,
We serviced a
GDT580SSF0SS GE
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/26/2017
Cc of water leaking from unit, had electrician to fix power issue but did not correctly seat the water line, Reseated water line. Tested unit, no leaks, op test ok; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Chad P.
Job Details: 07/26/2017
Found freezer door seal now has condensation on it. No frosting in freezer. Humidity control is on. No condensation on outside of unit or mullion. Steamed gasket again and applied a small amount of vaseline. Advised to monitor. Op test ok.
We serviced a
WHIRLPOOL WASHER DUET
Model MAV551EEWW
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
Machine not spinning. Checked lower components. Found worn drive pulley and thrust bearings.. will give est. customer does not want to repair machine. Do not order parts. Paid sc.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Brooklyn, OH 44144
Brian B
Job Details: 07/26/2017
Replaced suspension. Ran a rinse and spin with towels. Optest ok.; Job CMPLTD
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW
Near Brooklyn, OH 44144
Brian B
Job Details: 07/26/2017
Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Brooklyn, OH 44144
Gail V.
Job Details: 07/26/2017
CC of drain problem. Hooked up to testing station. Ran diag.. cide for open float switch. Checked float switch. Checks good. Found inner drain hose disconnected from side inlet funnel. Reconnected drain hose. Ran test cycle. All functions normal. Probably an installation issue at cust home. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn, OH 44144
Brian B
Job Details: 07/26/2017
CC that drum is loose. Checked suspension and leveling feet and basket. All check ok.. ran diag.. no codes.. ran calibration and drain and spin. All functions working properly. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNT00
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
Not cood enough. Checked temos. 1 deg frz, 52 ff, damper open. Compressor and fans keep starting and stopping. Output from board erratic. Will need new board.. will give est. cust does not want to repair. Do not order part.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Bay Village, OH 44140
Brian B
Job Details: 07/26/2017
Replaced control and evap cover per ser bull... set to prefered temps. Optest ok.;
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
CC that some cycles not working. Ran diag. F8E1, no fill long fill.. ran manual diag. No hot water to machine. Found hot water shut off under laundry tub was turned off. Turned hot water on. Cleared code. Ran cal and auto test. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rocky River, OH 44116
Brian B
Job Details: 07/26/2017
Replaced valve. Ran test cycle. Optest NG. Still not enough water into machine. Found faulty shut off valve in basement. Advised customer that they must have shut off valve replaced. Dishwasher checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
CC that machine made loud grinding noises. Leveled machine. Ran calibration and auto test. Ran cycle with clothes. All sounds are normal.. advised customer. Optest ok.; Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model JVM7195EF1ES
Near Brook Park, OH 44142
Brian B
Job Details: 07/26/2017
, Pulled unit, Removed case. RepLaced mag and hv diode. Tested unit with large bowl of water for 6 min. Unit heating properly. Reinstalled under cabinet. Tested again. Heated properly. Optest ok.; Job Cmpltd, O-emld
We serviced a
ED25PEXHB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 07/26/2017
Found i.m. Good cycled. Little to no water entering. Removed filter. Water flow now checks good. Fiund only one cam sent. Need to order upper cam. Office to please refund cost of module. Cust requests c.p. Back for service please. ; ordrng 1 WP2182179 (CAM, UPPER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535DES
Near Cleveland, OH 44111
Brian B
Job Details: 07/26/2017
Replaced endcaps. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/26/2017
Found unit has a ss supply line. Installing a plastic water line seems unlikely to fix issue. Called techline. Techline: larry. Suggested to go ahead and install water line and see if taste improves. If not to replace the water tank and internal lines. Sr#. 7719632315Tech cannot install. Only 5 feet of line sent. Will require almost 15 feet to make it house supply shut off. Please make last call of the day. ; ordrng 2 8212547RP (tube-water)s
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
Cc that machine doesn't shut off, that it starts back up again. When plugged in, washer started to run a cycle. Appears to be in continuous test mode. Cleared test mode per tech sheet. Reset power. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
MGD7000AW1 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/26/2017
Found steam valve stuck open allowing water to spray in dryer constantly. No power is sent to valve. Needs valve and coupling replaced. ; ordrng 1 W10815373 (VALVE) and 1 W10859554 (COUPLING
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 07/26/2017
Cc complaint that unti is making a loud buzzing noise intermittently. Unit is cooling correctly in both sections. Ff evap is clear. Found heavy frosting on fz evap though not over frosted at this time. Ran forced defrost. Unit is able to defrost. Changed defrost mode to basic to allow unit to better defrost. Advised to montor. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL FRONT LOAD WASH
Model WFW94HEXW0
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
Machine getting fault code for communication error between ccu and ui. Part # on lookup is not the same as part # on old ccu.. advised cust that he will have to call his parts distributor and they will have to do the research on the part.; Job Cmpltd,
We serviced a
JES1750EB0 JENNAIRE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 07/26/2017
nstalled parts listed. Op test ok. ; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/26/2017
Found striker to wide for catch to accept it. Adjusted striker. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C6XYY04
Near Avon, OH 44011
Brian B
Job Details: 07/26/2017
Removed freon. Replaced ff evap and dye filter. Evac to 30".. held ... recharged with 5 oz freon.. closed system. Monitored.. optest ok..; Job Cmpltd,
We serviced a
MAYTAG SXS REFRIGERATOR
Model MSD2556AEA
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
, Replaced i/m.. cycled and filled. Optest ok.; Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Corina H
Job Details: 07/26/2017
CC that the unit leaks on the lf side every 3-4 washes. Technical Service Pointer #: W10914584B to replace the tracks to stop the leaking. Called BB to order parts. Per cust req to r/s; ordrng 1 W11048934 (TRACK LF) and 1 W11048936 (TRACK RT), schdld next appmnt for 8/3 THU
We serviced a
MED5700TQ0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Corina H
Job Details: 07/26/2017
CC that the unit wont wont. Checked outlet, correct. Checked the thermal fuse, open and the element would not cycle off. Replaced the thermal fuse and the element from t/s. Optest ok.; used 1 279838 (ELEMENT 6175), and 1 WP3392519 1540 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
911.3042993 KENMORE
Model WALL OVEN
Near Painesville Township, OH 44077
Dan
Job Details: 07/26/2017
Customer complaint that unit is not heating, started bake for 350 degrees, ignitor did not glow, found control not sending 120vac to ignitor, unit needs new control, part is no longer available
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Geneva Township, OH 44041
Jeff M
Job Details: 07/26/2017
The unit does not have gas hooked up to it there's no gas hook up in the building unable to completely test the machine the unit does spin rotate turn on the switch is working the glow bar does lights and I do hear the solenoids clicking; Job Cmpltd,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Chris H.
Job Details: 07/26/2017
Installed new ff door, op test good; Job Cmpltd
We serviced a
GSS25KGTAWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 07/26/2017
The water filter was not insert it all away. I reinstall the water filter unit tested good
We serviced a
KMHC319ESS3 KITCHENAID
Model MICROWAVE
Near Mentor, OH 44060
Jeff M
Job Details: 07/26/2017
The unit has a scratch behind the glass of the door on the reheat button needs a new door; ordrng 1 W10893429 (DOOR)
We serviced a
PLHS67EESB0 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 07/26/2017
I did not install the new part upon my arrival the condenser fan was running. So I unplugged the fridge I pulled the back wall part I retested the original components I tested the first time heating element thermostat wires everything tested good and within range. The evap fan is running pushing an adequate amount of cold air through the system. I have the condenser fan motor for return never installed customer wants a refund so they can just buy a new fridge. And the unit is still freezing up every couple of days the customer is thawing in the fridge out every couple of days.
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 07/26/2017
The shelving's were not properly locked in place. Unit op tested good ; Job Cmpltd,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Chris H.
Job Details: 07/26/2017
Installed new freezer door, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPS6
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
. Replaced timer.. ran normal cycle. Optest ,job compltd
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208WB0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
Replaced grill vent. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Brian B
Job Details: 07/26/2017
CC that i/m stopped working, but now started again. Checked temps. 0 frz, 39ff.. found bucket full of ice. Ran diag to check door switches. Ran steps 44 and 46, harvest and fill. All operations normal.. optest ok.; Job Cmpltd,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Chris H.
Job Details: 07/26/2017
Installed new frz door, op test good; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Chris H.
Job Details: 07/26/2017
Installed new ff door, op test good; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
Found front of bellows seal and clamp had come off. Reinstalled seal and clamp. Ran diag, f9e1 code, f5e2, f5e3.. cleared codes. removed dryer and machine front. Cleaned out trap. Reassembled machine. Ran co test cycle. Optest ok. Advised customer that ex warr does not cover cleaning. , Job Cmpltd,