Near Westlake, OH 44145
Brian B
Job Details: 10/02/2017
WHIRLPOOL WASHER Mod # is no longer there. Machine approx 20 yrs old. Found pump making loud scraping noise and worn belt. Belt part # is 35-3662. Cannot look up pump . Called office GS found part # for pump. Office to order parts.; ordrng 1 WP21352320 (BELT) and 1 WP35-6
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Chester Township, OH 44026
Robert A.
Job Details: 10/02/2017
Found frost/ice at top of frz, found ff door not sealing, corrected. Needs fan blade and liner sealed; ordrng 1 WP2163777 (FAN BLADE) and 1 WP482338 (SEALER), schdld next appmnt for 10/9 MON !,
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44112
Dan
Job Details: 10/02/2017
Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer complaint that unit does not beep at end of cycle, found end of cycle sinal turned off, turned signal back on, op test good ; Job Cmpltd
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/02/2017
Found fresh food door with gap at top left corner leveled unit op test ok; Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Corina H
Job Details: 10/02/2017
CC that the lid lock keeps locking and unlocking on a drain and spin. Ran a drain and spin. Drain hose is connected with the kitchen sink. Advised the cust to have an air gap with the drain hose. When in a high spin cycle and coming to an end the cam was slipping. Replaced the cam from t/s. Optest ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
WTW4950XW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina H
Job Details: 10/02/2017
CC that it fill and does nothing. F7E1 – BASKET SPEED SENSOR FAULT found two pennies between the washplate and the basket. Removed the pennies. Went to a normal cycle and it went into a spin. Went to a spin and it agitated. Will need a new control. Cust does not want to repair. ; Job Cmpltd
We serviced a
WGD9200SQ0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/01/2017
Unit is heating and cycling heat. Venting checks good. Let unit run for several minutes. Unable to duplicate issues. Advised to use as normal. If issues return please contact us back for service. ;
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/01/2017
Installed cover and control. Op test ok. ; Job Cmpltd,
We serviced a
FFBD2411NS0A FRIGIDAIRE
Model DISHWASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/01/2017
, Not powering up, checked wiring, no power to the unit, explained that issue is in the house wiring, will need an electrician, tenant was expecting landlord to pay, called landlord, he stated he is driving and can pay at the moment, called office, office to run payment; Job Cmpltd
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/01/2017
Auger shaft had froze to bin and popped up a little when bin was removed, lubed, reinserted auger shaft back into the motor, bin snapped in nicely, ice is dispensing now.; Job Cmpltd,
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan
Job Details: 09/29/2017
Customer complaint that unit only dispenses crushed ice, found ice bin lever missing solenoid, corrected, op test good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan
Job Details: 09/29/2017
Customer complaint that unit does not spin water out of clothes, ran manual test cycle, unit spins, ran diagnostics found f9e1(long drain) and f0e2(oversuds) error codes, ran drain pump on manual test cycle, drain pump is not working, no power to drain pump, no power from control, unit needs new control; ordrng 1 W11025447 (cntrl-elec), schdld next appmnt for 10/9 MON
We serviced a
9112XUB WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina H
Job Details: 09/29/2017
CC that the oven will not heat. Found the ignitor is weak. Replaced the ignitor from t/s. Optest ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 09/29/2017
Found same communication error, checked wiring and connectors, all good, board received must have been defective; ordrng 1 WPW10116267 (cntrl-elec),
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/29/2017
Installed new part unit op tested good ; Job Cmpltd,
Near Shaker Heights, OH 44122
Tim G.
Job Details: 09/29/2017
KITCHENAID DISHWASHER KDFE204EBL3 Installed rails, and fastener, op test good. ; Job Cmpltd, O-emld
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 09/29/2017
Cc frz drawer sticking, found too much product in drawers causing other drawers to roll out, moved product, working correct, op test ok; Job Cmplt
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Munson Township, OH 44024
Robert A.
Job Details: 09/29/2017
Ran diognastics, no codes, ran normal wash, deep fill, good, ran recal cycle, good, op test okNote. Excessive soap in unit, use tablespoons max; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Munson Township, OH 44024
Robert A.
Job Details: 09/29/2017
, Ran diognastics, no codes, ran normal wash, deep fill, good, ran recal cycle, good, op test okNote. Excessive soap in unit, use 2tabkespoons max; Job Cmpltd, saved tckt [SdLink\298091a.png], saved tckt [SdLin
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 09/29/2017
Cc frz drawer sticking, found too much product in drawers causing other drawers to roll out, moved product, working correct, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 09/29/2017
Found water leaking through diverter, needs sump asm; ordrng 1 WPW10554963 (SUMP), schdld next appmnt for 10/9 MON
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan
Job Details: 09/29/2017
Installed fresh food section door, op test good ; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina H
Job Details: 09/29/2017
CC that the fz is not cooling. Ff 47 and fz 37. Compresser and evap fan are running. Light switches are good. Removed the evap cover. No frost on evap. Checked the condenser, cool to touch. Compresser is running. Pierced the suction line with a valve from t/s. Was in a vacuum -10. Added freon. Will need and evap, compresser, heat exchange. Cust does not want to repair at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/29/2017
Found cubes bridged and clumping, water pressure high, needs i/m and regulator; ordrng 1 W10786952 (REGULATOR) and 1 WPW10300024 (I/M), schdld next appmnt for 10/9 MON !,
Near Kent, OH 44240
Robert A.
Job Details: 09/29/2017
AMANA WASHER Ran diognastics, shifter fault, ran spin cycle, water leaking through gearcase, motor bearing bad; ordrng 1 W10721967 (CAM) and 1 W10889172 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035749 (GEARCASE), schdld next appmnt for 10/9 MON ! [***],
Near Kent, OH 44240
Robert A.
Job Details: 09/29/2017
AMANA WASHER Ran diognastics, shifter fault, ran spin cycle, water leaking through gearcase, motor bearing bad; ordrng 1 W10721967 (CAM) and 1 W10889172 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035749 (GEARCASE), schdld next appmnt for 10/9 MON ! [***],
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/29/2017
Mullion was not catching properly, adjusted level, placed spacers under catch, tested, op test ok. Good seal now.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Cleveland, OH 44107
Brian B
Job Details: 09/29/2017
Replaced gas valve and spark module. Heated oven to 350. Optest ok.; Job Cmpltd,
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 09/29/2017
Unit runs, issue is performance, ran field service test, customer states lower spray arm is not moving, checked during field test, is definitely moving, supply pressure and wash force sound appropriate, appears to be functioning correctly, discussed cleaning unit routine, recommended a cleaning cycle be ran; Job Cmpltd,
We serviced a
JGS8850CDB00 JENNAIRE
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/29/2017
Issue was that unit was set to celsius, switched to F, set to bake and unit preheated
We serviced a
MAYTAG GAS RANGE
Model MGS5775BDS
Near Walton Hills, OH 44146
Tim G.
Job Details: 09/29/2017
Complaint that the unit is not heating in the bake cycle. Checked and found no current draw when in bake. Checked and found 120vac at the ignitor. Found igniter open. Quoted customer for repair and replaced the ignitor, op test good. ; used 1 12400035 (IGNITOR. 52.99) from stock, , Job Cmpltd,
We serviced a
KMHS120ESS2 KITCHENAID
Model MICROWAVE
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 09/29/2017
Door interlocks have failed, used whirpool provided harness at customer's home, tested, op test ok.; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM00
Near Maple Heights, OH 44137
Tim G.
Job Details: 09/29/2017
Installed parts and set temps. Advised the customer to watch and allow 12-24hrs for proper cooling. ; Job Cmpltd,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/29/2017
Has RC defrost issue, will need fan/harness assembly, ordering; ordrng 1 W11033168 (HARNESS/FAN),
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/29/2017
This is the second time the auger shaft has moved enough to not actuate, seated back in auger motor, also customer brought up issue with crisper drawer, roller have broken off of shelf, no support for front of drawer, issue persists, ordering auger motor, shaft, and shelf; ordrng 1 W10822606 (motor) and 1 WP2188917 (shaft) and 1 WPW10160318 (cover),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/29/2017
Defrosted evap and installed new fan and harness assy. Op test ok. ; Job Cmpltd,
We serviced a
110.68652700 KENMORE
Model DRYER
Near University Heights, OH 44118
Jeff M
Job Details: 09/29/2017
The unit is not heating I tested all the fuse the heating element I tested the timer it was not sending power to the heating circuit needs a new timer. Landlord told me that he gave the credit card information to the office ; ordrng 1 WP3976576 (TIMER),
We serviced a
MDB8959SFZ4 MAYTAG
Model BEACHWOOD
Near Beachwood, OH 44122
Jeff M
Job Details: 09/29/2017
The dishwasher is heavily damaged. I took multiple pictures of the damage on the inner door the outer door the ui the upper rack railings the upper rack spray arm manifold. There is also damage to the Dishwasher tub the unit needs to be Rebuilt. Xtra time needed ; ordrng 1 W10908291 (INNER DOOR) and 1 W10910626 (UI) and 1 W11048934 (RAIL) and 1 W11048936 (TRACK) and 1 WPW10571946 (SPRAY ARM) and 1 WPW10681507 (TUB)
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Lakewood, OH 44107
Brian B
Job Details: 09/29/2017
Replaced cutoff and high limit tstat. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WTW5500XW WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Jeff M
Job Details: 09/29/2017
, I found the inner drum completely seized up. Unit needs new gear case estimate only. customer will buy new; ordrng 1 W11035747 (GEAR CASE)
We serviced a
FFTR1821QB3 FRIGIDAIRE
Model REFRIGERATOR
Near Cuyahoga Heights, OH 44127
Jeff M
Job Details: 09/29/2017
Customer originally ordered the machine with a nice maker I ordered the kit for installation; ordrng 1 IM116000 (ice maker assembly)
We serviced a
MCE8000AYW MAYTAG
Model DRYER
Near Cleveland, OH 44120
Jeff M
Job Details: 09/29/2017
The units belt is broken else on the back of the motor pulley is missing feels like it sheared off also need a fan estimate only; ordrng 1 31001317 (wheel,blower) and 1 341241 (belt,drive) and 1 W10410996 (motor-driv),
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 09/29/2017
The unit needed too be lvl. Before my arrival customer had a friend look at the vent and found a piece of paper covering the vent drying was good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakewood, OH 44107
Brian B
Job Details: 09/29/2017
Installed right french door gasket. Optest ok.; Job Cmpltd,
We serviced a
WET4027EW0 WHIRLPOOL
Model STACK W/D
Near Cuyahoga Heights, OH 44127
Jeff M
Job Details: 09/29/2017
I found that the hot and cold was reversed. Unit op tested good ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Jessica Shreve
Job Details: 09/29/2017
Customer complaint that lid lock broke, confirmed lid is not locking, found lid switch solenoid out of range, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA10
Near Rocky River, OH 44116
Brian B
Job Details: 09/29/2017
Replaced motor control unit. Ran test cycle.. optest ok. Brought back core for return; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 09/29/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/29/2017
Found water line leaking around compression filling in primary valve. Found line inserted in valve had burrs on it. Removed damaged line and installed into valve. Leaking stopped. Op test ok. ; Job Cmpltd
We serviced a
LSE7800 MAYTAG
Model STACK W/D
Near Olmsted Township, OH 44138
Chad P.
Job Details: 09/29/2017
Found trans leaked out oil and belt slipped off. Unit is 25 plus. Advised unit is is poor condition. She will be replacing unit.
We serviced a
110-20022013 KENMORE
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 09/29/2017
Found unit stuck in cycle cleared cycle started on normal wash agtates ok pit to drain and spon op test ok
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 09/29/2017
Found evap fan dead. Replaced. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd,
We serviced a
UMV1160CB3 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 09/29/2017
Install mounting bracket op test OK. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Maple Heights, OH 44137
Tim G.
Job Details: 09/29/2017
Complaint that the unit us not working properly. Tech checked the outlet and found Hot and Neautral reversed ( customer advised to have a electrician out). Checked the unit for errors and found none stored. Instructed customer on the cycles and loading for the best preformance. Went through a cycle with the customer to make sure they understand how to use the unit. Unit is working at normal op. Cust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near North Royalton, OH 44133
Tim G.
Job Details: 09/29/2017
Complaint that the lower bottom middle of the bellow is developing mold. Tech suggested to the customer to try a oxy bleach to clean before replacing the bellow. Bellow is still in really good condition with no reason to replace. Quoted customer for bellow replacement. At this time the customer would like to clean first. ; Job Cmpltd,
Near North Royalton, OH 44133
Tim G.
Job Details: 09/29/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVB06
Near North Royalton, OH 44133
Tim G.
Job Details: 09/29/2017
Complaint that the unit will npt make ice. Checked and found the optic status and found good. Ice maker found to be the failure. Quoted customer for repair and replaced the ice maker. Advised the customer to allow 12-24 hrs for ice production. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Collected funds (329.98) on 298192; used 1 4317943 (ICEMAKER. 123.59) from stock, Job Cmpltd, saved tckt [SdLink\298057a.png], saved tckt [SdLink Complaint that the unit will npt make ice. Checked and found the optic status and found good. Ice maker found to be the failure. Quoted customer for repair and replaced the ice maker. Advised the customer to allow 12-24 hrs for ice production. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type
We serviced a
MDB8979SFZ2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/29/2017
Installed rails op test OK. ; Job Cmpltd,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 09/29/2017
, Installed ice maker. Defrosted unit and steamed gasket. Door now sealing. Op test ok. ; Job Cmpltd,
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan
Job Details: 09/29/2017
Customer complaint tht oven door falls open too fast and oven temperature is off 50 degrees, confirmed oven door falls open, unit needs new hinges, started bake for 350 degrees, temperature after preheat time at 351 degrees, ordering hinges; ordrng 2 WPW10440013 (hinge-door)s, schdld next appmnt for 10/10 TUE
We serviced a
GTS16GSHCRSS GE
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 09/29/2017
Replaced evap fan motor op test ok; Job Cmpltd
We serviced a
WMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Valley View, OH 44125
Chad P.
Job Details: 09/29/2017
Installed motor. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 09/29/2017
Found mullion sweating and dripping on fz seal. Turned on humidity control. Op test ok. ; Job Cmpltd,
We serviced a
MDBH979AWS3 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 09/29/2017
Installed control panel. Op test ok. ;
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 09/29/2017
Replaced carch op test ok.; Job Cmpltd
We serviced a
GI6SDRXXY WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 09/29/2017
IM is cycling, not filling, can hear module grinding at point where valve should actuate, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WRS325FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/29/2017
LED modules strobe, main drive module in RC needs replaced; ordrng 1 WPW10515058 (light),
We serviced a
WRF757SDEE00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan
Job Details: 09/29/2017
Installed drip pan, op test good
We serviced a
WOD51ES4ES00 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Corina H
Job Details: 09/29/2017
CC that the oven is to hot. Heated both ovens to 350*, waited ten minutes checked temps, good. Advised cust to wait 10-15 min after the buzz to insert the food. Showed cust how to calibrate the oven. Optest ok. ; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina H
Job Details: 09/29/2017
CC that the dw is leaking and not cleaning the dishes. Found the filter was was covered in food, cleaned the filter. Advised cust on how to clean the filter. Found the seal coming off of the cabinet. Reattached. Ran diag, no codes. Ran a calibration and checked underneath for leaks. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE0
Near North Royalton, OH 44133
Tim G.
Job Details: 09/29/2017
Complaint that the bottom rack wheels keep falling off. Checked unit and found several wheels falling off the asm. Ordering all 4. Customer advised tech that he can install on hos own and that if he should have a issue he will call. No return visit needed ; ordrng 4 nO RETURN
We serviced a
JFC2290VPF4 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan
Job Details: 09/29/2017
Installed new water filter housing, op test good ; Job Cmpltd
We serviced a
MLE2000AYW MAYTAG
Model WASHER/DRYER
Near Jefferson, OH 44047
Benjamin B.
Job Details: 09/29/2017
nstalled wax motor op test no good had to adjust spring for wax motor cust wants wax motor.; Job Cmpltd
We serviced a
KITCHENAID HOOD DOWN DRAFT
Model KXU4230YSS2
Near Westlake, OH 44145
Brian B
Job Details: 09/29/2017
Checked fan motor, filters and vent.. all check ok. Hood is working as designed. Optest ok.; , Job Cmpltd,
Near Westlake, OH 44145
Brian B
Job Details: 09/29/2017
KITCHENAID REFRIGERATOR REFRIGERATORFound ff fan not running. Ran diag, step 3, fan motors... 12v dc to motor. Ohmed out motor, open.. also insulation mouldy. Will need new fan with ins.. office to order parts.. please place on asap list as machine has not worked since repair..;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Ravenna, OH 44266
Robert A.
Job Details: 09/29/2017
Found unit completely thaughed, found diverter in evap cover broken, nneds cover and fan bladeUnit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; ordrng 1 W11024683 (EVAP COVER) and 1 WP2163777 (FAN BLADE), schdld next appmnt for 10/9 MON !,
We serviced a
GE RANGE ELE
Model JB640SR4SS
Near North Benton, OH 44449
Robert A.
Job Details: 09/29/2017
Found rt frnt element open, wire burnt; ordrng 1 WB30T10130 (ELEMENT157.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WED4850BWO WHIRLPOOL
Model DRYER
Near Jefferson Township, OH 44047
Benjamin B.
Job Details: 09/29/2017
Repaired legs op test ok. Two legs were sent. Dryer vent is fire hazard instucted cust to get 4 in semi rigid duct ; Job Cmpltd
We serviced a
ED2VHGXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina H
Job Details: 09/29/2017
We serviced a
WRT519SZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan
Job Details: 09/29/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 62 degrees, freezer section temperature at 2 degrees, found frost build up in air channel to fresh food section, door gaskets are sealing, siliconed cabinet to liner and removed foam gasket from air plenum per service pointer #W10849156, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSW9700PQ0
Near Cleveland, OH 44128
Tim G.
Job Details: 09/29/2017
Complaint that the unit makes a thumping sound when running. Checked unit and found the rear support spring and brackeY rusted and broken. Tech also found the base rusing out as well. Quoted customer for repair and they declinded due to cost. ; Job Cmpltd, O-
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Rocky River, OH 44116
Brian B
Job Details: 09/29/2017
Replaced door. Ran diag and cycled i/m.. set temps.. optest ok.; Job Cmpltd,
We serviced a
GFSL2KEYCLS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/29/2017
Found power at evap fan and fan is not running need to order ; ordrng 1 WR60X10277 (motor dc evap fan as)
We serviced a
JBS55MM2BS GE
Model RANGE
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/29/2017
Found unit not heating on bake cust is going to repair ; ordrng 1 WB44T10010 (range oven bake elem)
We serviced a
JT912SOK4SS GE
Model WALL OVEN
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/29/2017
Installed all parts op test ok; Job Cmpltd
We serviced a
KUDS30IXBL9 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44117
Corina H
Job Details: 09/29/2017
CC that the wheels have come off of the top rack. Service pointer W10756177B, S23010 to cover parts and labor. Replaced the adjusters from the t/s. Optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Kirtland, OH 44024
Corina H
Job Details: 09/29/2017
CC that they can not get the ice bin. Advised the cust on how pull the ice bin out. Optest ok. Cust has plastic water line advised them to change it with a copper or a flex line.; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan
Job Details: 09/29/2017
Customer complaint that unit is taking to long to dry, unit is heating, found outside vent clogged with lint, removed, good air flow outside now, op test good ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jessica Shreve
Job Details: 09/29/2017
Installed new led modules, op test good. ; Job Cmpltd
We serviced a
REX4634KQ1 ROPER
Model DRYER
Near Cleveland, OH 44108
Dan
Job Details: 09/29/2017
Customer complaint that drum is not turning, found belt snapped, unit needs new belt, installed new belt, op test good. ; used 1 341241 (BELT) from stock, Cllctd $100.00 cash, Job Cmpltd
We serviced a
11029422800 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina H
Job Details: 09/29/2017
CC that the spin cycle will not spin, unless they select the spin cycle. The timer is not advancing. Will need a new timer. Cust does not want to repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Walton Hills, OH 44146
Tim G.
Job Details: 09/29/2017
Checked unit over and found the drain hose blocked with grease, the junction box cover missing and the kick plate mounting screws missing. Ordering all. ; ordrng 1 8269144A (drain hose) and 1 W10847918 (covr-box) and 1 WP489069 (screw) and 2 WPW10503548 (retainer)s, schdld next appmnt for 10/6 FRI !,
We serviced a
KENMORE DRYER
Model 110.84836201
Near Hiram, OH 44234
Robert A.
Job Details: 09/29/2017
Found t fuse open, jumped out ran unit, good, set to air dry, good, replaced t fuse, op test ok; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Walton Hills, OH 44146
Tim G.
Job Details: 09/29/2017
Checked unit over and found that the unit may not have been installed but just returned. All parts with unit and no defects were found. Not able to connect water or power to test. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Fairview Park, OH 44126
Brian B
Job Details: 09/29/2017
Ran diag. F1E1 fault, main control fault.. cleared code. Reset power. Ran calibration and auto test. Optest ok. Control seems ok. Advised customer that if problem reoccurs, she will need a new control. ; , Job Cmpltd,
We serviced a
WHIRLPOOL COOK TOP
Model JGD8130ADB
Near South Russell, OH 44022
Tim G.
Job Details: 09/29/2017
Arrived to customers home and found all parts not delivered. According to the packing slip both were shipped in the same package but the electrode is missing. Tech unable to do repair at this time need to reorder electrode.see pic of packing slip. ; ordrng 1 74004053 (ELECTRODE), schdld next appmnt for 10/6 FRI !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Chardon, OH 44024
Robert A.
Job Details: 09/29/2017
Installed sump asm, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Cleveland, OH 44113
Brian B
Job Details: 09/28/2017
, Replaced listed parts. Set temps. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW2
Near Novelty, OH 44072
Robert A.
Job Details: 09/28/2017
Cc stopped running, f 11 code, reset connections, ng, needs mcu and acu; ordrng 1 W10756692 (MCU) and 1 WP8182695 (CCU), schdld next appmnt for 10/6 FRI 2-5 [**],
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Lakewood, OH 44107
Dan
Job Details: 09/28/2017
Customer complaint of open/close door error code, confirmed, unit needs new cams and switches, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd