Service History 1316 | Freds Appliance

We serviced a

NED4655EW1 amana

Model dryer

Near Mentor, OH 44060

Jeff M

Job Details: 01/17/2018

Installed new part unit op tested good. The roller was broken ; Job Cmpltd

We serviced a

WDT720PADM2 whirlpool

Model dishwasher

Near Concord Township, OH 44077

Jeff M

Job Details: 01/17/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, OH 44119

Dan

Job Details: 01/17/2018

Installed freezer section door, op test good ; Job Cmpltd

We serviced a

CGM2745FQ0 dryer

Model whirlpool

Near Elyria, OH 44035

Paul H.

Job Details: 01/17/2018

800|662-3587, commercial Techline, spoke with Chris, per Techline temps are correct, stated that issue is an airflow out issue, foil type venting, kinked, explained to customer, temps were cycle on at 110F, cycle off at 175F. Unit working correctly ;

We serviced a

WRF989SDAW00 whirlpool

Model refrigerator

Near Amherst, OH 44001

Paul H.

Job Details: 01/17/2018

WRF989SDAW00

We serviced a

RF386PXGQ WHIRLPOOL

Model RANGE

Near Highland Heights, OH 44143

Corina H

Job Details: 01/17/2018

CC that the unit right front burner does not work. Found the right back burner switch is seized. Cust want to replace the left rear switch, also? ; ordrng 1 WP3148952 (switch-inf) and 1 WP3149404 (switch-inf), schdld next appmnt for 1/24 WED

We serviced a

KMHS120ESS5 KITCHENAID

Model MICROWAVE

Near WILOUGHBY HLS, OH 44092

Corina H

Job Details: 01/17/2018

Replaced the harness. Optest ok. ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Euclid, OH 44123

Dan

Job Details: 01/17/2018

Customer complaint that unit is not advancing to wash cycle, found drain hose not installed, ran diagnostics found f8e1(long/no fill) error code, installed drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

We serviced a

RBD275PDQ12 WHIRLPOOL

Model WALL OVEN

Near Cleveland Heights, OH 44118

Dan

Job Details: 01/17/2018

Customer complaint thais nothing is working, display is blank, control is recieving 120vac, unit needs new control, part is no longer available

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Strongsville, OH 44136

Mac

Job Details: 01/16/2018

Replace both top rack tracks. Slides in and out properly now. Tests OK.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Avon Lake, OH 44012

Brian B

Job Details: 01/16/2018

, Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Avon Lake, OH 44012

Brian B

Job Details: 01/16/2018

Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

WRX735SDBM00 whirlpool

Model refrigerator

Near Lorain, OH 44053

Paul H.

Job Details: 01/16/2018

Customer there is a drip on the fridge pan,took back panel to verify why, debris in drain tube, customer to clean to save on labor;

Near Lorain, OH 44053

Paul H.

Job Details: 01/16/2018

We serviced a

WEG745H0FH0 WHIRLPOOL

Model RANGE

Near Shaker Heights, OH 44120

Dan

Job Details: 01/16/2018

Customer complaint that left rear burner is not lighting, found left rear ignitor broken, unit needs new ignitor; ordrng 1 W11050467 (igntr-surf), schdld next appmnt for 1/24 WED

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454SSS1

Near Avon Lake, OH 44012

Brian B

Job Details: 01/16/2018

Found display not responding. Removed unit from wall and removed covers. Found main fuse open. Used circuit breaker device to test unit. When started, primary circuit pulling 40 Amps. Checked transformer and high voltage capacitor. Found wire from trans to cap is shorted to case. Repaired wiring and replaced fuse. Tested unit. 16 Amps on primary side. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, , Job Cmpltd,

We serviced a

KITCHENAID COOK TOP

Model KECC508RPB04

Near Pepper Pike, OH 44124

Robert A.

Job Details: 01/16/2018

Found rt front element open; ordrng 1 WP8285230 (RF ELEMENT100.21), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/24 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garfield Heights, OH 44125

Robert A.

Job Details: 01/16/2018

Ran diognastics, 7-1 sensor fault, 7-7 motor did not hit target speed, basket free, connections good, replaced shifter, ran recal, good, tested water level, good, op test okNote all water does not go in at onceWorking as designed; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0AS04

Near Broadview Heights, OH 44147

Robert A.

Job Details: 01/16/2018

Found t fuse open, jumped out tested unit, good, no codes, cooling fan working, replaced fuse, op test ok; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd,

We serviced a

WFG320M0BW0 WHIRLPOOL

Model RANGE

Near Lakewood, OH 44107

Dan

Job Details: 01/16/2018

Installed new control, op test good. ; Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Parma, OH 44129

Dan

Job Details: 01/16/2018

Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e5(off balance), f0e2(over suds condition), f2e1(stuck key), and f7e1(basket speed fault) error codes, cleared, tachometer test passed, ran drain and spin cycle with 6 wet bath towels, unit did not spin clothes out, loud grinding noise coming from gear case, found gear oil all over under unit, found hub stripped out unit needs new gear case and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), schdld next appmnt for 1/24 WED

We serviced a

LGQ8611LG1 whirlpool

Model dryer

Near Lorain, OH 44055

Paul H.

Job Details: 01/16/2018

Found belt broken, checked all rollers and idler, good, not sure what caused belt to break, just needs a belt, ; used 1 341241 (BELT) from stock

We serviced a

WED7000DW1 whirlpool

Model dryer

Near Lorain, OH 44053

Paul H.

Job Details: 01/16/2018

, UI is cracked, pads not working intermittently, need UI; ordrng 1 W10914511 (CONSOLE)

We serviced a

WTW8800YC1 whirlpool

Model washer

Near Avon, OH 44011

Alice M.

Job Details: 01/16/2018

Replaced the bearing,ran a diagnostics test and it functioning great

We serviced a

MVWC360AW0 maytag

Model washer

Near Mentor, OH 44060

Jeff M

Job Details: 01/16/2018

The unit was not draining correctly. I remove the drain pump could not find any issues replaced with truck stock drain pump unit tested good; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd

We serviced a

WFG520S0FS0 whirlpool

Model range

Near Mentor, OH 44060

Jeff M

Job Details: 01/16/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WMH53520CB4 whirlpool

Model micro oven

Near Concord Township, OH 44077

Jeff M

Job Details: 01/16/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near North Royalton, OH 44133

Mac

Job Details: 01/16/2018

Replaced control panel and bezel. Tested ok.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Parma, OH 44134

Mac

Job Details: 01/16/2018

Leveled washer and ran through test cycle. Tested ok. Basket is leaning farther towards the back than it is designed to. Office to order suspension.; ordrng 1 W10440786 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE 1-4,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Parma, OH 44130

Mac

Job Details: 01/16/2018

Pump motor on dishwasher is not pushing the water enough to turn spray arms, wheels are missing from bottom rack wheel assemblies, and spray support piece is stripped. Office to order pump motor, spray arm support and bearing, and four bottom rack wheels sets.; ordrng 4 W10195416V (dish rack wheel)s and 1 WP8268340 (bearing) and 1 WPW10077898 (suport-arm) and 1 WPW10757217 (motor-pump), schdld next appmnt for 1/23 TUE !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near MIDDLEBRG HTS, OH 44130

Mac

Job Details: 01/16/2018

Found no issues with dishwasher. No loose wires or connections. Tested and filled ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Strongsville, OH 44136

Mac

Job Details: 01/16/2018

Found no issue with refrigerator. Defrost heater and thermostat test ok. Refrigerator was plugged in upon arrival to be able to put into defrost manually. Otherwise, refrigerator tested ok.; Job Cmpltd,

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KSC23C8EYY02

Near Strongsville, OH 44149

Mac

Job Details: 01/16/2018

Customer stated that there was frost built up on the cover to the fresh food evaporator. Customer allowed two days for refrigerator to defrost. Upon arrival, no frost had been built up yet. Found that thermistor tested ok. But defrost mode was set to automatic defrost. This can cause extensive frost to build up if the frost has not had an appropriate amount of time to defrost. Set the defrost mode to a manual 8 hour defrost cycle to decrease the amount of frost that builds up on fresh food evaporator.; , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8600AWS

Near Columbia Township, OH 44028

Mac

Job Details: 01/16/2018

Replaced door latch kit. Tested ok.; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model MGR6772BDS

Near Columbia Township, OH 44028

Mac

Job Details: 01/16/2018

Replaced main control board. Preheated oven and tested ok. Set temperatures properly.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW0

Near Strongsville, OH 44136

Mac

Job Details: 01/16/2018

Cleared out drain pump, found very little of anything blocking pump. Drain line itself was built up with residue. Advised customer to use Affresh tablets to help with cleaning washer hose.; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Bay Village, OH 44140

Brian B

Job Details: 01/16/2018

Replaced boards. Customer also said Icemaker no longer works. Ran diag, step 97, I/m fill.. no water into Icemaker. Disconnected water tube at hinge, ran test again, water at top of door. Water line inside door is frozen. Removed Icemaker. Found fill tube heater wiring broken. Wire is also broken back inside door. Will need to order new door as wiring cannot be repaired. Will r/s Cust for 2 weeks out, but office can r/s. Oils not find door on lookup. Office to research and call

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CS5

Near Rocky River, OH 44116

Brian B

Job Details: 01/16/2018

Tested blower motor. Blower is working normally. This unit has a separate fan that runs when micro is on. CC that when doing sensor cooking she sometimes gets a high humidity warning on display. Called whirl TL, Joel, 7721054691. He said that message is not an error, but advises customer that humidity is too high at the moment to do sensor cooking. He advises running blower fan and then try again in a little while, or use timed. Ran diag and checked humidity sensor and ntc sensor. Values were within specs. TL said unit operating as designed. Also, instructions on popcorn bag say do not use popcorn button, but use timed. Brought back blower motor for return to vendor.; Job Cmpltd,

We serviced a

MAYTAG DRYER ELE

Model MGDB835DW3

Near Parma, OH 44130

Mac

Job Details: 01/16/2018

Instructed customer on proper use of touch panel.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Parma, OH 44129

Mac

Job Details: 01/16/2018

nstalled new main control board and user interface. Tested ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Cleveland, OH 44107

Mac

Job Details: 01/16/2018

Calibrated water fill. Instructed customer on proper use of refrigerator. Advised to have plumber replace self piercing valve with quarter inch valve. Leveling leg for right roller is missing from installation. Office to order right roller assembly.; ordrng 1 WPW10515762 (roller), schdld next appmnt for 1/24 WED !,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairview Park, OH 44126

Mac

Job Details: 01/16/2018

Found washer completely out of level. Leveled washer and ran through several test cycles. Tested ok. Ran through spin ok. Advised customer to dilute fabric softener with hot water. In detergent dispenser, level piece was not attached. Fixed alignment of drain line. All tests ok now.; Job Cmpltd,

We serviced a

AMV2307PFS0 AMANA

Model MICRO OVEN

Near Garfield Heights, OH 44125

Dan

Job Details: 01/16/2018

Customer complaint of open/close door error, confirmed, installed new cams and switches, op test good ; Job Cmpltd

We serviced a

SF315PEPB1 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44104

Dan

Job Details: 01/16/2018

Customer complaint that outside of oven is too hot, started bake for 500 degrees, oven door gasket is in good condition, oven door outside temperature ranging from 140 - 190 degrees, found service pointer addressing oven door being hot to touch, pointer say to replace oven door, part number given is no longer available, called whirlpool safety department gave diagnosis, safety said to call techline to see what outside temperature of oven should be, called whirlpool techline spoke with Austin, glasses are allowed to reach 170 degrees, techline says door is available just not stocked, recommends replacing door, customer does not want repair at this time

We serviced a

GE DISHWASHER

Model GDT655SGJ0WW

Near Cleveland, OH 44118

Brian B

Job Details: 01/16/2018

Found top console cover tabs broken off. Needs new console cover and console top. Customer does not want to fix at this time... estimate only do not order parts customer said that we have there tax exempt form at on file at office. Customer paid service call; , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX305ESS1

Near Shaker Heights, OH 44122

Robert A.

Job Details: 01/16/2018

Installed valve, drain hose, turned on water, plugged in and turned on, watched unit, starting to make ice, op test ok; Job Cmpltd,

We serviced a

AMANA RANGE

Model AGR6603SFW0

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 01/16/2018

Cc oven clicking and not igniting at times, ran diagnostics, good, tightened grounds on burner, reset ignitor, insulated wire behind drawer, op test ok; Job Cmpltd,

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Mantua Township, OH 44255

Robert A.

Job Details: 01/16/2018

Ran diagnostics, no water entering unit, cold water valve screen clogged, cleared, tested valve, good, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

MVWB855DC1 whirlpool

Model washer

Near North Ridgeville, OH 44039

Paul H.

Job Details: 01/16/2018

Clothing is getting a white residue on it, fits pointer W11042572, ordering kit to repair; ordrng 1 W11111454 (CNTRL KIT),

We serviced a

WED7300DW1 whirlpool

Model dryer

Near North Ridgeville, OH 44039

Paul H.

Job Details: 01/16/2018

Replace CNTRL elec. still not heating, found centrifugal switch not closing now, need to replace motor, blower wheel will break if I continue to try removing, ordering motor and blower; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

We serviced a

MVWC415EW2 maytag

Model washer

Near North Olmsted, OH 44070

Paul H.

Job Details: 01/16/2018

Replaced agitator, WASHPLATE, and screw, properly secured now, op test ok.; Job Cmpltd,

We serviced a

MEDX655DW1 maytag

Model dryer

Near Perry, OH 44081

Jeff M

Job Details: 01/16/2018

The part has arrived damaged I was unable to see the dent until after install the machine as it rotates it sways dramatically because the front is dented.; ordrng 1 W10899578 (DRUM)

We serviced a

AES17AWF speed queen

Model dryer

Near Geneva, OH 44041

Jeff M

Job Details: 01/16/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

665.13923K010 kenmore

Model dishwasher

Near North Perry, OH 44081

Jeff M

Job Details: 01/16/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

EW30EF65GSH electrolux

Model range

Near Madison, OH 44057

Jeff M

Job Details: 01/16/2018

Install the new part another portion of the user interface lite up unfortunately customer does not want to push forwar and would like a refund;

We serviced a

KEYL410BWH1 kitchenaid

Model dryer

Near Oberlin, OH 44074

Paul H.

Job Details: 01/16/2018

Hi-limit open, causing no heat, office had me call AHS for auth, explained problem, auth 233NPWL, ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,

We serviced a

KDTE104ESS2 kitchenaid

Model dishwasher

Near Reminderville, OH 44202

Chad P.

Job Details: 01/16/2018

, Found small amount of standing water in unit. Adjusted drain line under sink. Unit drained out. Ran service mode. No stored faults. Completed with out fault. Advised on cleaning unit and filters. Op test ok. ; Job Cmpltd

We serviced a

FFGF3011LWD FRIGIDAIRE

Model RANGE

Near Cleveland, OH 44108

Dan

Job Details: 01/16/2018

Customer complaint that oven is not heating, confirmed, found ignitor not glowing, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) Job Cmpltd

We serviced a

GSC25C4EYY03 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina H

Job Details: 01/15/2018

Replaced the thermistor. Optest ok. ; Job Cmpltd

We serviced a

MZF34X16DW01 maytag

Model freezer

Near Elyria, OH 44035

Paul H.

Job Details: 01/15/2018

Found defrost drain frozen, causing unit to drain from a port on drain tube, unit is in a shed, no way to prevent apart from heating shed, ran hot water through tube and cleared ice, should not leak for a while, explained to customer ; Job Cmpltd

We serviced a

AMV2307PFS0 amana

Model microwave

Near Amherst, OH 44001

Paul H.

Job Details: 01/15/2018

, Interlock issues,replace with a new one; Job Cmpltd

We serviced a

MVWB765FC1 whirlpool

Model washer

Near Amherst, OH 44001

Paul H.

Job Details: 01/15/2018

Replace dispenser,ran diagnostics test 51and pass good,we level washer all good,no leaks; Job Cmpltd,

We serviced a

MVWX655DW1 maytag

Model washer

Near Lorain, OH 44053

Paul H.

Job Details: 01/15/2018

Ran diagnostics, f5e2 lid lock,clear,ran auto test , tested fine,doing a calibration test,lock was fine,calibration test is fine ; Job Cmpltd,

We serviced a

FGHS2634KE0 frigidaire

Model refrigerator

Near Brecksville, OH 44141

Chad P.

Job Details: 01/15/2018

Found unit not plugged in. Plugged unit it and it started to cool. All fans and lights working correctly. Advised to monitor. Op test ok.

We serviced a

KOCE500ESS05 whirlpool

Model microwave

Near Broadview Heights, OH 44147

Chad P.

Job Details: 01/15/2018

Found two lower screws on convection fan loose. Tightened and ran convect bake. Noise was reduced. Advised to use as normal. If noises return or louden contact wpl back for service. ; Job Cmpltd

We serviced a

KRMF706ESS01 whirlpool

Model refrigerator

Near North Royalton, OH 44133

Chad P.

Job Details: 01/15/2018

Installed pad and spring. Op test ok. ; Job Cmpltd

We serviced a

WRS571CIDW01 whirlpool

Model refrigerator

Near North Royalton, OH 44133

Chad P.

Job Details: 01/15/2018

Confirmed damper knocking. Replaced. Op test ok. ; Job Cmpltd

We serviced a

KOSE507EBS02 KITCHENAID

Model RANGE

Near Cleveland, OH 44112

Corina H

Job Details: 01/15/2018

CC that the unit is not flush with the cabinet. Found the wood that the unit is sitting on is starting to sink, causing the unit to not be flush with the cabinet. Will need an installer to fix the unit. Optest ok.; Job Cmpltd

We serviced a

MSD2578VEM00 maytag

Model refrigerator

Near Maple Heights, OH 44137

Chad P.

Job Details: 01/15/2018

Installed compressor. Charged unit. Evap frosted over and unit is now cooling. Advised to allow 24 hrs for normal operation. Op test ok. ; Job Cmpltd

We serviced a

WRX986SIHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44106

Corina H

Job Details: 01/15/2018

Cc that the doors are not leveled. Leveled the doors. Optest ok. ; Job Cmpltd,

We serviced a

MEDC300BW0 MAYTAG

Model DRYER

Near Cleveland, OH 44104

Dan

Job Details: 01/15/2018

Customer complaint that unit is not drying, unit would not start, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd

We serviced a

MEDC300BW0 MAYTAG

Model DRYER

Near Cleveland, OH 44104

Dan

Job Details: 01/15/2018

Customer stated at door dryer is working just fine, no need for service; Job Cmpltd

We serviced a

MVWC425BW0 MAYTAG

Model WASHER

Near Cleveland, OH 44104

Dan

Job Details: 01/15/2018

Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, ran tachometer test, optical sensor is not reading basket, unit needs new actuator, installed new actuator, op test good ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd

We serviced a

LFBD2409LW0B FRIGIDAIRE

Model DISHWASHER

Near Cleveland, OH 44104

Dan

Job Details: 01/15/2018

Customer complaint that spray arm fell off and melted, no damage to mounts, installed new spray arm from customer stock, op test good ; Job Cmpltd

We serviced a

LFBD2409LW0B FRIGIDAIRE

Model DISHWASHER

Near Cleveland, OH 44104

Dan

Job Details: 01/15/2018

Customer complaint that unit is leaking, found water leaking passed door seals, unit needs new door seals; ordrng 1 154827601 (gasket) and 1 809006501 (gasket), schdld next appmnt for 1/23 TUE

We serviced a

WFW7540FW0 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Corina H

Job Details: 01/15/2018

CC that the clothes are still wet at the end of the cycle. Ran a normal load and a drain and spin. Unit is on a skid when machine tries to go into a high spin unit stops from the machine shaking. Shimmed the skid to stop the shaking. Adjusted the legs. Advised cust to use 1-2 tablespoons of detergent and the clean the bellow out. Optest ok. ; Job Cmpltd

We serviced a

KDTE104ESS3 KITCHENAID

Model DISHWASHER

Near Cleveland, OH 44111

Dan

Job Details: 01/15/2018

Installed new user interface, op test good ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Shaker Heights, OH 44120

Corina H

Job Details: 01/15/2018

CC that the unit stopped in mid cycle and would not drain or come back on. Checked outlet, good. Checked for voltage at the control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/23 TUE

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2342LF3

Near Cleveland, OH 44114

Brian B

Job Details: 01/15/2018

Cc that unit is not crushing ice. Found broken container and melted cube solenoid. Will need both. Will give est. office to order parts. Send parts to office.; ordrng 1 241675704 (solenoid assy 5422) and 1 241914703 (ice container assy 16819), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE !,

We serviced a

WHIRLPOOL COOKTOP ELETRIC

Model WFE525S0HZ0

Near Rocky River, OH 44116

Brian B

Job Details: 01/15/2018

CC that RF burner goes to high when on low. Replaced burner control switch that was pre ID’D. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Rocky River, OH 44116

Brian B

Job Details: 01/15/2018

Cc that dryer was not drying good enough. Found vent hose to be newer, but way to long.. advised that her 3 inch outlet should be a 4 inch outlet.. pulled front cover off and found lint all around bottom of dryer and next to the heating element. Advised customer to clean vent every time. Pulled unit apart and cleaned up inside, also greased the Bearings. ; , Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Rocky River, OH 44116

Brian B

Job Details: 01/15/2018

Found line fuse open. Replaced harness and also fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

We serviced a

JENN-AIR WALL OVEN

Model JJW2830WS02

Near Kent, OH 44240

Robert A.

Job Details: 01/15/2018

Found interior lights not working, ran through diagnostics, reset model, tested door switches, door locks, and lights, rebooted system, op test ok; Job Cmpltd,

We serviced a

MAYTAG FRONT LOAD WASH

Model MHW6000XW0

Near Rootstown Township, OH 44272

Robert A.

Job Details: 01/15/2018

Inspected seal, reinstalled seal spring, ran diagnostics, no codes, ran test cycle.Op tast ok;, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mantua, OH 44255

Robert A.

Job Details: 01/15/2018

Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mantua, OH 44255

Robert A.

Job Details: 01/15/2018

Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FW

Near Garrettsville, OH 44231

Robert A.

Job Details: 01/15/2018

Found door switches warn, not working correctly, replaced, op test ok; Job Cmpltd,

We serviced a

WRF560SEYM04 whirlpool

Model refrigerator

Near Beachwood, OH 44122

Chad P.

Job Details: 01/15/2018

Installed damper. Op test ok. ; Job Cmpltd,

We serviced a

NTW4516FW1 amana

Model washer

Near South Euclid, OH 44121

Chad P.

Job Details: 01/15/2018

Found lid lock failed. Unit now not stating. No other faults detected. Replaced lid lock and ran normal wash. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

MVWB835DW1 maytag

Model washer

Near North Ridgeville, OH 44039

Paul H.

Job Details: 01/15/2018

F62 is communication error,the UI is not talking to ACU,order both ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL BOARD)

We serviced a

KUDS01FLBL6 kitchenaid

Model dishwasher

Near Westlake, OH 44145

Paul H.

Job Details: 01/15/2018

Claim led blink 7 times,ran a diagnostics test ,the heater element is bad,need to order,; ordrng 1 WPW10082892 (heater)

We serviced a

KHMS2050SSS3 microwave

Model kitchenaid

Near Westlake, OH 44145

Paul H.

Job Details: 01/15/2018

Replacing vent support,; Job Cmpltd,

We serviced a

WRX735SDHZ00 whirlpool

Model refrigerator

Near Westlake, OH 44145

Paul H.

Job Details: 01/15/2018

Crisper drawers are sticking, both appear to have bent tracks on RH side, shelves seem warped as well, ordering all parts; ordrng 2 WPW10345310 (shelf-glas)s and 2 WPW10346890 (slide)s and 2 WPW10346891 (slide)s and 2 WPW10366647 (pan-snack)s and 2 WPW10385043 (rail)s and 2 WPW10396909 (front-pan)s

We serviced a

NED4655EW1 amana

Model dryer

Near Elyria, OH 44035

Paul H.

Job Details: 01/15/2018

Need to order the rear bulkhead,this is 4 time for same issues, bulkhead must be warped where shafts connect, ordering new shafts as well; ordrng 1 W11178667 (BULKHEAD) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft),

We serviced a

WTW5600XW0 whirlpool

Model washer

Near North Ridgeville, OH 44039

Paul H.

Job Details: 01/15/2018

Mold concerns inside dispenser, dispenser is broken as well, ordering both dispenser and housing, called Techline about mold issue, spoke with Bruce, bleach and hot water once a month or so, also recommended leaving drawer open when not in use to air dry, explained to customer ; ordrng 1 W11158805 (HOUSING ) and 1 WPW10658443 (drawer),

We serviced a

M1TXEGMYW01 whirlpool

Model refrigerator

Near Amherst, OH 44001

Paul H.

Job Details: 01/15/2018

Replace the diffuser, changed labor to 89.00 to help out. Thermostat is mounted correctly and diffuser is installed properly, should correct issue.

We serviced a

LGHB2867PF3 frigidaire

Model refrigerator

Near Painesville, OH 44077

Jeff M

Job Details: 01/15/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KUDS02SRSS1 KITCHENAID

Model DISHWASHER

Near Pepper Pike, OH 44124

Corina H

Job Details: 01/15/2018

CC that the dishes are not getting clean. Found a pin hole in the intake hose. The door latch will not latch. Will need a new latch and intake hose. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 W10878507 (hose-fill), schdld next appmnt for 1/23 TUE

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Corina H

Job Details: 01/15/2018

CC that the unit is freezing food on the left hand side and the ice maker is not working. Ff 35 fz 5. Checked im 120v. Ff setting is at 40 fz 0. The return and intake are clear. Gaskets are good. Called tl Joel file # 77240166 said since the im is not working, it's producing cold air which will cause the left side to fz. Turned im off. Called SM to order part. ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 1/23 TUE

We serviced a

MVWB765FW1 WHIRLPOOL

Model WASHER

Near Mayfield Heights, OH 44124

Corina H

Job Details: 01/15/2018

CC that the unit leaks at the right hand corner and there is soap residue on clothes. Advised cust to use 1-2 tablespoons of detergent. Checked the drain hose, good. Found the soap dispenser has a hairline crack. Will need a new soap dispenser. Called SM to order part. ; ordrng 1 W11172234 (DISPENSER), schdld next appmnt for 1/23 TUE

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