Service History 1317 | Freds Appliance

We serviced a

KUDE70FXSS5 WHIRLPOOL

Model DISHWASHER

Near Perry, OH 44081

Corina B

Job Details: 06/01/2017

Replaced the vent. Ran a calibration and a cycle. Optest ok. ; Job Cmpltd,

We serviced a

11028803890 KENMORE

Model WASHER

Near Painesville Township, OH 44077

Corina B

Job Details: 06/01/2017

CC that its not spinning. Coupler was good. Found the gearcase is leaking oil. Will need a new gearcase. ; Job Cmpltd,

We serviced a

MGDB850YG3 MAYTAG

Model DRYER

Near Euclid, OH 44123

Corina B

Job Details: 06/01/2017

CC that there is a burning smell in the dryer. Removed front panel. Found a lot of lint that caught fire on the floor of the dryer. Sent pic. Vacuumed the lint out and checked the wires. No wires were burnt. And the dryer is cycling on and off as designed. Optest ok.; Job Cmpltd,

We serviced a

ABB1924BRM00 AMANA

Model REFRIGERATOR

Near Willoughby, OH 44094

Corina B

Job Details: 06/01/2017

CC that there is water leaking when the im is on. Found the water valve line was not pushed in all the way into the john guest fitting. Pushed the water line into the john guest fitting cycled the im no leaks. ; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 06/01/2017

CC that there is frost in the fz. Found the door gasket was not sealing correctly. Steamed the gasket out. Sealing correctly. Optest ok. ; Job Cmpltd,

We serviced a

GS773LXSS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44120

Chris H.

Job Details: 06/01/2017

Customer only received one part, rs customer for tomorrow

We serviced a

ARSE667BC AMANA

Model REFRIGERATOR

Near Cleveland, OH 44105

Chris H.

Job Details: 06/01/2017

Installed new ice bin and auger, op test no good, motor cannot fully rotate the auger without grinding unit needs a new auger motor, spoke with gs ordering part ; ordrng 1 12002089 (auger motor kit), schdld next appmnt for 6/7 WED !,

We serviced a

WGD9600TW0 WHIRLPOOL

Model DRYER

Near Shaker Heights, OH 44122

Chris H.

Job Details: 06/01/2017

Customer complaint that unit smells like burnt popcorn, found smell was coming from burning lint inside of unit, qouted customer, cleaned unit out with vacuum, very happy customer, op test good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland Heights, OH 44112

Robert A.

Job Details: 06/01/2017

Found unit not level, corrected, ran diagnostics, off bal, ran recal, good, ran drain and spin, good, op test ok; Job Cmpltd,

We serviced a

MFI2269DRM0 MAYTAG

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chris H.

Job Details: 06/01/2017

Customer complaint that unit is frosted over in freezer and door alarm is flashing, found freezer door not depressing door switch due to not being installed properly, freezer was cover in frost build up, steamed out ice build up, corrected door, door is now sealing all the way around and is depressing switch, op test good; Job Cmpltd,

We serviced a

WTW4815EW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Chris H.

Job Details: 06/01/2017

Customer complaint that unit stopped on spin cycle, customer was draining and spin ing two blankets, unit was paused, ran diagnostics no codes stored, unit completed its service cycle, started unit on drain and spin to instruct customer on pausing and canceling cycle, customer was not cancelling the cycle properly, no issues found with unit, is operating as designed ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 06/01/2017

Complaint is that the unit is flashing a F2E2 comm error between the UI and main control. Followed tech sheet and checked connections. All connections were found good. Disconnected the UI and applied power and found the drain pump to not run as it should. Unit needs the main control and the UI. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 6/7 WED !,

We serviced a

WFW9151YW00 WHIRLPOOL

Model WASHER

Near Bratenahl, OH 44108

Chris H.

Job Details: 06/01/2017

Customer complaint that unit displayed an F9e1 long drain error code, unit was filled when tech arrived, unit has been sitting with stank water for at least a month, removed water, found drain pump catch full of rocks and paper clips along with other debris, cleaned out pump,no damage to impeller, unit is now draining Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44112

Chris H.

Job Details: 06/01/2017

Installed new control, found customer moved unit and broke water valve, used valve from ts and old valve wire so that it would connect to main control, op test good, took core for return ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,

We serviced a

MFI2569YEM0 MAYTAG

Model REFRIGERATOR

Near East Cleveland, OH 44112

Chris H.

Job Details: 06/01/2017

Customer complaint that unit is not responding to temp adjustments and that the freezer drawer is very hard to open, temps are set in celcius, corrected temps, found drain tube clogged, about a half inch of ice in bottom of unit causing door to be difficult to open and close, cleared ice and drain tube, installed new drain tube kit from ts, op test good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

GBD307PDQ1 RANGE

Model WHIRLPOOL

Near South Euclid, OH 44121

Dan

Job Details: 06/01/2017

Customer complaint that upper oven is not working after self clean, started upper oven on bake for 350, found oven shut down thermal fuse open, unit needs new thermal shut down fuse, customer does not want repair at time; ordrng 1 WP9759243 ( FUSE ), schdld next appmnt for 6/6 TUE

We serviced a

JES9860AAW JENN-AIR

Model RANGE

Near Cleveland, OH 44128

Dan

Job Details: 06/01/2017

, Installed new control, display lit up, oven is working, cancel button does not work, unit needs new keypad; ordrng 1 WP74005748 (KEYPAD), schdld next appmnt for 6/5 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY00

Near Reminderville, OH 44202

Tim G.

Job Details: 06/01/2017

Complaint is that the unit is not making ice. Checked and found the optics not working. Reset unit after checking temps and finding 0fz 36ff. After reapplying power the optics now working and ice maker cycled but did not fill. Cycled again and found voltage present at valve but valve not opening. Unit needs valve. ; ordrng 1 WPW10258562 (valve-inlt), schdld next appmnt for 6/7 WED !,

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Cleveland, OH 44105

Dan

Job Details: 06/01/2017

Customer complaint that unit is not starting, ran diagnostics found f5e1(lis switch fault) and f5e2(lid lock fault) error codes, lid is not locking, found lid lock solenoid open, unit needs new lid lock; ordrng 1 W10838613 (LID LOCK), schdld next appmnt for 6/5 MON !

We serviced a

KTRC22EMSS01 KITCHENAID

Model REFRIGERATOR

Near Shaker Heights, OH 44122

Dan

Job Details: 06/01/2017

Customer complaint that unit is leaking water, found evaporator drain tube clogged causing water to run into fresh food section during defrost, unit needs evaporator drain tube cleared, cleared evaporator drain tube, op test good ; Job Cmpltd

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 06/01/2017

Whirlpool dishwasher WDT720PADM2, Complaint is that the unit is flashing a F2E2 comm error between the UI and main control. Followed tech sheet and checked connections. All connections were found good. Disconnected the UI and applied power and found the d

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Brooklyn, OH 44144

Dan

Job Details: 06/01/2017

Customer complaint that oven is not heating, customer started bake for 350 degrees, ignitor is not glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test no good, found outlet unit is plugged into has an open ground, plugged unit into good outlet, op test good, advised customer that they need an electrician to correct power supply ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

WRV986FDEM01 Whirlpool

Model Refrigerator

Near Highland Heights, OH 44143

Dan

Job Details: 06/01/2017

Installed new water filter housing, op test good ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/01/2017

Installed door lock and the main control, op test not able to do. Customer unhooked unit and placed it in the kitchen and is using a loaner unit. Customer to call if any issues. ; Job Cmpltd, O-emld tckt [SdLink

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/01/2017

Maytag front load washer MHW3505FW1, Installed door lock and the main control, op test not able to do. Customer unhooked unit and placed it in the kitchen and is using a loaner unit. Customer to call if any issues.

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4EB00

Near Willoughby Hills, OH 44094

Robert A.

Job Details: 06/01/2017

Ran diagnostics, good, checked sensor, good, set bake 350, watched preheat, ready in 17 min, took temp in unit after 30 min, 320 deg, waited 10 min, temp 322 deg, put offset to 0 from -25, let unit preheat again, checked temp, 380 deg, waited 10 min, temp 338deg, not keeping a steady temp, needs sensor and control; ordrng 1 W10803994 (CONTROL) and 1 W10859573 (SENSOR), schdld next appmnt for 6/7 WED ! [**], O-emld tckt [SdLink\292232a.png], O-emld tckt

We serviced a

WHIRLPOOL REFRIG/SIDE-BY-S

Model WRS571CIDM01

Near Kent, OH 44240

Tim G.

Job Details: 06/01/2017

Installed diffuser and repaired fz door wiring, op test good all functions working. ; Job Cmpltd,

Near Kent, OH 44240

Tim G.

Job Details: 06/01/2017

Whirlpool SxS refrigerator WRS571CIDM01, Installed diffuser and repaired fz door wiring, op test good all functions working.

Near Kent, OH 44240

Tim G.

Job Details: 06/01/2017

Whirlpool SxS refrigerator WRS571CIDM01, Installed diffuser and repaired fz door wiring, op test good all functions working.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Chardon, OH 44024

Robert A.

Job Details: 06/01/2017

Ran diagnostics f6e2, lost comm, checked and reset connections, harness good, ran test 51, all passed, ran test 52, good, started normal wash, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS22EWMS1

Near Ravenna, OH 44266

Tim G.

Job Details: 06/01/2017

Complaint that the units ice maker is leaking into the ice bin and forming a clump of ice in the bin. Checked unit and found the ice maker leaking. Replaced ice maker and cycled, op test good no leak. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model KGRS308XSS1

Near Ravenna, OH 44266

Tim G.

Job Details: 06/01/2017

Customers complaint is that the units door falls to the ground. Checked the door and found to open past 90 degrees. Unit needs hinges. Checked through part suppliers and whirlpool and found the hinges discontinued. Spoke to GS who also checked parts a d found the same result. Unit can not be repaired. ; ordrng 1 W10352004 (hinge-door. DISCONTINUED ),

We serviced a

KSGB900ESS0 KITCHENAID

Model RANGE

Near Concord Township, OH 44077

Jeff M

Job Details: 06/01/2017

Upon arrival I found the keypad not working display functioning fine I did not install the display the keypad needs to be ordered I did not bring the display with me for the slim possibility it may be needed for the final repa

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/01/2017

Found hv board shorted at trans. Needs hv board replaced. Total no cool

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/01/2017

Found door not sealing on the rh side. Adjusted door and seal several times. Door always failes to seal on the upper rh side. Steamed gasket. Op test no good. Door alignment is off. Rails and glides check good. Needs door replaced

We serviced a

WRF736SDAW11 WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 06/01/2017

Called and spoke with cust. Advised he to shut the unit down for about twenty min and turn it back on. If unit does not start to cool again comp will need to be replaced to get the unit back up and running. ; Job Cmpltd,

We serviced a

KGST307HBS6 KITCHENAID

Model RANGE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/01/2017

Installed control. Op test no good. Unit now arching under the cook top and popping breaker. Found wire shorted to chassy. Units top will need to be drilled out to remove screws holding in burners. New screws will be needed to reinstall cooktop. ; ordrng 8 WPW10067840 (SCREW)

We serviced a

PSS26NGPACC GE

Model REFRIGERATOR

Near Perry Township, OH 44081

Jeff M

Job Details: 06/01/2017

The water line in the door is frozen I disconnected the fitting at the bottom of the door water came out when I hit the paddle for water. Customer will defrost the fridge by shutting the fridge down. Unit op tested good ;

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Madison Township, OH 44057

Jeff M

Job Details: 06/01/2017

The unit hot n cold water valves were reversed. I fix that flat mechanism is broken I replace the latch mechanism with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

MSD2756GEB WHIRLPOOL

Model REFRIGERATOR

Near Perry, OH 44081

Jeff M

Job Details: 06/01/2017

Installed new part unit op tested good

We serviced a

LGN2000LW0 WHIRLPOOL

Model DRYER

Near Willowick, OH 44095

Jeff M

Job Details: 06/01/2017

Found the door latch broken replace the doorlatch unit tested good could not duplicate the heating issue a recommended for the customer to start using time dry; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,

We serviced a

KUIX505ESS0 KITCHENAID

Model ICE MAKER

Near Kirtland, OH 44094

Jeff M

Job Details: 06/01/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 06/01/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRF736SDAM14 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/01/2017

Code for gate. Found ice maker turned on but not making ice. No cubes in ice maker. Ran all ice maker tests. All passed. Ice bin sensor test passed. Reset power to unit. Advised unit should start making ice and fill bin within 24 hrs. ; Job Cmpltd,

We serviced a

KRMF706ESS00 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 06/01/2017

Found kick plate and drawers and fz door misaligne. Corrected kick plate. Aligned drawers and fz door and conformed gasket. Op test ok. ; Job Cmpltd,

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near Brook Park, OH 44142

Chad P.

Job Details: 06/01/2017

Found rotor rubbing on rear 2x4 unit is mounted on. Adjusted unit as best as possible. Ran normal wash. Op test ok. Advised that if unit continues to have issues it must be raised by placing aditional 2x4 under rear feet. ; Job Cmpltd,

We serviced a

ARB8057CSR WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44134

Chad P.

Job Details: 06/01/2017

Found icemaker not ejecting cubes. Heater faield. Replaced i.m. Assy.

Near Ravenna, OH 44266

Tim G.

Job Details: 06/01/2017

Whirlpool French door refrigerator KBFS22EWMS1, Complaint that the units ice maker is leaking into the ice bin and forming a clump of ice in the bin. Checked unit and found the ice maker leaking. Replaced ice maker and cycled, op test good no leak.

Near Ravenna, OH 44266

Tim G.

Job Details: 06/01/2017

Whirlpool gas range KGRS308XSS1, Customers complaint is that the units door falls to the ground. Checked the door and found to open past 90 degrees. Unit needs hinges. Checked through part suppliers and whirlpool and found the hinges discontinued. Spoke t

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near North Madison, OH 44057

Robert A.

Job Details: 06/01/2017

Complaint, stays in rinse cycle, Ran diagnostic, f2e1. Stuck key, tested ui, good, f8e1 long fill, checked valves, good flow, ran test 51, all passed, ran test 52, good, checked c/b, washer in place, ran rinse cycle, found stand pipe only24"tall, per manual needs to be a minimum of 39", Per tech sheet this can cause long fill code by water syphening out of unit, drain stack needs raised to 39" min, cust to correct, op test okTalked w/jr; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Rootstown, OH 44272

Tim G.

Job Details: 06/01/2017

Complaint that the unit will not make ice. Checked unit and found the ice maker continuously cycling and not filling. Found the internals of the module to have failed causing the issue. Replaced ice maker, op test good. Advised the customer to give the unit 12-24hrs to produce ice. ; used 1 W10377151 ([Alt for W10882923) from stock, Job Cmpltd,

Near Rootstown, OH 44272

Tim G.

Job Details: 06/01/2017

Whirlpool French door refrigerator GZ25FSRXYY2, Complaint that the unit will not make ice. Checked unit and found the ice maker continously cycling and not filling. Found the internals of the module to have failed causing the issue. Replaced ice maker, op

We serviced a

AMANA REFRIGERATOR

Model ABB2222FEB

Near Roaming Shores, OH 44084

Arthur V

Job Details: 05/31/2017

Found unit not going into defrost. Heater and bimetal good. Needs jazz bd ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model DFE29JMDFES

Near North Madison, OH 44057

Arthur V

Job Details: 05/31/2017

Raised left door so mullion would come in contact with fitting at the top. Op test good ; Job Cmpltd,

We serviced a

GE DISHWASHER

Model DDT575SMF2ES

Near North Madison, OH 44057

Arthur V

Job Details: 05/31/2017

Found broken at float switch. Needs float switch and wire harness. Unit trim hitting cabinet. Needs touch pad ( bezel) ; ordrng 1 WD21X10519 (switch flood) and 1 WD21X20124 (harness asm) and 1 WD21X20149 (harness asm door) and 1 WD21X20739 (harness asm) and 1 WD34X20144 (BEZEL), schdld next appmnt for 6/5 MON !,

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW1

Near Cleveland, OH 44139

Robert A.

Job Details: 05/31/2017

Inventoried parts, found top and 1hinge missing, received 2 lids Talked w/gsCust needs 2-5 call; ordrng 1 WP8563962 (HINGE) and 1 WP8565314 (TOP), schdld next appmnt for 6/5 MON 2-5 [***], saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Bedford Heights, OH 44146

Robert A.

Job Details: 05/31/2017

Installed ff light, op test ng, ff light dim, frz light off, ff bd receiving 120 vac, found frz light harness shorting, see pic, unknown if ff light was damaged by short, needs harness and both lights talked w/gs; ordrng 1 W10871583 (AUGER HARNESS) and 1 WPW10515057 (FRZ LIGHT) and 1 WPW10515058 (FF LIGHT), schdld next appmnt for 6/5 MON !,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Hambden Township, OH 44024

Robert A.

Job Details: 05/31/2017

Installed heater, ran diagnostic cycle, no codes, watched cycle, good, op test ok; Job Cmpltd,

We serviced a

WED86HEBW0 WHIRLPOOL

Model DRYER

Near South Amherst, OH 44001

Paul H.

Job Details: 05/31/2017

Thermal fuse open, replaced from truck stock, checked heater, 9 ohms, no continuity to groundverified hi-limit good, needs relay board replaced; ordrng 1 WPW10542001 (cntrl-elec), used 1 WP3392519 (THERMAL FUSE) from stock,

We serviced a

WRF989SDAH02 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Paul H.

Job Details: 05/31/2017

Unit has ice build up on rear wall where IM meets liner, following pointer W10772228D, ordering appropriate parts, also pointer W10545061D, and ordering a revised air tower; ordrng 1 W10619962 (heater) and 1 W10830496 (air-tower) and 1 W10861900 (cntrl-elec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBM01

Near Newbury Township, OH 44065

Robert A.

Job Details: 05/31/2017

Recovered refrigerant, repaired line to yoder loop, installed comp kit, pulled 28"vac w/pump, watched 15min, no change, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd

We serviced a

AFD2535DEQ AMANA

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 05/31/2017

Took temps, RC 74F, FC 74F. Checked compressor running, no frost pattern. Tapped system, 20in vaccuum, has leak in evaporator, ordering part, also damper cover broken, ordering replacement; ordrng 1 12002041 (kit,evap) and 1 67003900 (insert- da) and 1 WPW10143759 (drier-uv),

We serviced a

GFE26GMHCES GE

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 05/31/2017

There is condensation and ice umder bottom crisper drawer, fan kit was installed by a different company. Unsure if sum module is used, ordering kit to ensure proper installation; ordrng 1 WR49X25197 (FAN KIT),

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDM00

Near Parma, OH 44134

Gail V.

Job Details: 05/31/2017

Customers compliant is that the unit stopped cooling and a lot of frost was building on the back wall so he turned the unit off. Checked defrost components (thermistor, heater, fuse) and found ok. Unit would not let a force defrost happen due to not cold enough. Tech checked the customers outlet and found Hot and Neutral reversed and was advised to contact a licensed electrician. Tech advised customer that he needs to keep unit and and that he is being rescheduled to determine what component needs replaced. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , schdld next appmnt for 6/5 MON !,

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Solon, OH 44139

Tim G.

Job Details: 05/31/2017

Complaint that the ff door is popping open when closing the left ff door. Leveled unit back and applied Vaseline to the hinge side of the gaskets. Found the fz door sticking due to a dirty gasket. Customer cleaned and tech tightened handle. Customer to add a little weight to rt ff door to help close.. ; Job Cmpltd,

We serviced a

KDTE504DSS0 KITCHENAID

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 05/31/2017

Unit is cutting off even in diagnostics, just like before, called Techline, spoke with Chris, said air vent motor can cause issue, should read 31-41k, or OWI, best test is to disconnect and run diagnostics, SR#7719175100, disconnected vent motor, started diagnostic, proceeded normally. Unit needs vent motor; ordrng 1 WPW10469574 (vent),

We serviced a

MVWB850YW1 MAYTAG

Model WASHER

Near LaGrange, OH 44050

Paul H.

Job Details: 05/31/2017

Ran diagnostics, no errors. Ran auto test, went through fine. Started a rapid wash, cc is adding water at end of cycle, spoke with GS, ordering; ordrng 1 W10763747 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Warrensville Heights, OH 44128

Tim G.

Job Details: 05/31/2017

Complaint that the handle was loose and fell off. Reinstalled handle and tightened, op test good. ; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 05/31/2017

Replaced main control, ran test cycle, op test ok.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Valley View, OH 44125

Tim G.

Job Details: 05/31/2017

Customers complaint is that the unit is not cleaning properly and is not filling with enough water. Checked unit and found no errors and instructed customer on useage and cycle selection. Customer is not happy with the unit and told tech several times that she hates it and wants it returned. Tech advised the customer that she would have to speak with home depot. Tech tested unit with a load to check the level and found all the clothing covered. Unit is found to be working by design. ; Job Cmpltd,

We serviced a

WRS973CIDM00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 05/31/2017

, Replaced ice maker, cycled and filled, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Independence, OH 44131

Tim G.

Job Details: 05/31/2017

Customer complaint is that the unit has an odor to it after running. Checked unit and found the odor the customer was describing (egg odor). Found the filters clear and the drain hose properly hooked up (with loop). Checked service matters and found no info about odors. Suggested to customer to run Affresh dishwasher cleaner twice back to back to eliminate the odor and to clean the disposal out as well. Advised the customer that the odor is environmental and that nothing in the unit can cause an odor unless something was melted by the heater. Odor is not caused by the unit.; Job Cmpltd, s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Parma, OH 44134

Tim G.

Job Details: 05/31/2017

omplaint is that the unit is not cooling properly. Checked unit tempss when arrived and found the ff ranging between 36-32 at the lowest point of the unit and the fz section at 0. Checked test 56 and found no errors. Customer concern is that the unit will not maintain a constent temp and is concerned because their thermometer reads up to 50degs sometimes. Tech advised the customer that the thermometer is measuring the air temp when what should be measured is the temp of the contents. Unit is plugged in to a nongrounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional. Instructed the customer on the defrost cycle and how temps will rise and fall. Reset unit and advised the customer that the oulet needs changed. ; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWHA

Near Suffield Township, OH 44260

Tim G.

Job Details: 05/31/2017

Installed new evap fan blade, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stoc, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Suffield Township, OH 44260

Tim G.

Job Details: 05/31/2017

, Customers complaint is that the unit is very loud in the spin cycle. Checked and found the bearings to have failed. Quoted customer for repair and replaced the bearings, op test good. ; (created new UIS, deleted prior attachment to UisID 99499), used 1 W10435302 (BEARING) from stock, , Job Cmpltd,

We serviced a

FRIGIDAIRE FRONT LOAD WASH

Model FAFW3801LW4

Near Streetsboro, OH 44241

Tim G.

Job Details: 05/31/2017

Tested unit and found the unit would not tumble at all or spin. Replaced the harness and tested a drain and spin and fond the unit to now spin. Tested a normal wash and found unit to tumble. Unit op now ok. Checked old wiring harness and found broken wire to MCU. Spoke to EB to let him know the findings.; Job Cmpltd,

Near Warrensville Heights, OH 44128

Tim G.

Job Details: 05/31/2017

Whirlpool dishwasher. Complaint that the handle was loose and fell off. Reinstalled handle, op test good.

We serviced a

FFHS2611LBMA FRIGIDAIRE

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 05/31/2017

Defrost drain is clogged, needs replaced, ordering; ordrng 1 241957901 (tube-drain)

We serviced a

JS48NXFXDW10 JENNAIRE

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 05/31/2017

Upper crisper drawer is freezing, not heavily observable today, ordering crisper drawer interface, ; ordrng 1 WPW10137287 (cover

Near Olmsted Township, OH 44138

Paul H.

Job Details: 05/31/2017

MMV1174DS3 MAYTAG MIReplaced door interlocks, should correct not starting issue, as for light issue, found bulb open, ordering one time courtesy bulb for customer, she will install, no return needed; ordrng 1 8206232A (lamp 40 watt),CRO OVEN

Near Olmsted Township, OH 44138

Paul H.

Job Details: 05/31/2017

We serviced a

MEDB835DW0 MAYTAG

Model DRYER

Near Columbia Station, OH 44028

Paul H.

Job Details: 05/31/2017

Unit is not powering up, checked source, source good, polarity is correct, checked voltage into main board, good, need main board and UI; ordrng 1 W10802463 (cntrl-elec) and 1 W11026442 (CONSOLE)

We serviced a

FRS20QRCW4 FRIGIDAIRE

Model REFRIGERATOR

Near Saybrook Township, OH 44004

Jeff M

Job Details: 05/31/2017

Fridge is not keeping temperature 60° in the fridge 30° in the freezer the compressor is drawing .8 A there's no heat transfer to the condenser all the fans are working there's no frost pattern on the evaporator in the heat exchanger appears to be saturated see picture. The unit needs a new evaporator in heat exchanger

We serviced a

GNE26GSDFSS GE

Model REFRIGERATOR

Near Bainbridge Township, OH 44023

Jeff M

Job Details: 05/31/2017

Service Bulletin REF02-15 describing the issue that the customer is having a the unit. no cool in the fridge section but freezing at the bottom of the fridge warm on top and average of 60 degrees. The unit needs a new fan and software update; ordrng 1 WR49X25197 (FAN ASSY KIT, UPDATE),

We serviced a

MED6000XW2 MAYTAG

Model DRYER

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/31/2017

Drum damaged. Rescheduled for next monday.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Eastlake, OH 44095

Arthur V

Job Details: 05/31/2017

Found a off balance load --- customer washing only 2 items -- 2 heavy jackets that caused a off balance situation--- repositioned load and ran a spin cycle. Op test good. Showed cust how to run a drain and spin cycle if unit goes off balance again--_advised cust to and more like items or add some lg bath towels to even out a heavy small load. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYB05

Near Mentor, OH 44060

Jeff M

Job Details: 05/31/2017

Found mullion not installed properly causing left side door to not close properly causing water build-up under deli drawer. Re installed mullion and cleaned up water under drawer --- unit op test good Used good issues date for pop ----; Job Cmpltd,

We serviced a

WTW4915EW2 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 05/31/2017

Found seal failed on gearcase and unit leaked out oil. Needs gearcase, cam, belt and cover

We serviced a

MVWC400XW4 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 05/31/2017

, Replaced drive hub and cam, calibrated and ran a test cycle, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Saybrook Township, OH 44004

Arthur V

Job Details: 05/31/2017

Found unit had 4 error codes f9e2,f0e5,f7e9, and f8e6. All codes relate to customer washing bedding that turned out to be to heavy a load. Cleared codes and ran a auto test cycle. Passed. Ran normal cycle unit filled and started to wash. Unit op test good. Advised cust about overloading washer Also advised customer about using HE detergent ; Job Cmpltd,

We serviced a

MGDX655DW2 MAYTAG

Model DRYER

Near Avon, OH 44011

Paul H.

Job Details: 05/31/2017

Door hard to shut, adjusted catch, op test ok.; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 05/31/2017

Ran rinse and spin with 6 large towels, a moderate amount of vibration in high speed spin, unit is balanced, issue is harmonic vibration couple with unit having open space beneath floor that unit is on, recommend anti vibration pads, op test ok.; Job Cmpltd

We serviced a

WMH31017FS0 WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 05/31/2017

Replaced door, tested, op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Ashtabula, OH 44004

Arthur V

Job Details: 05/31/2017

No cool. Installed bullit valve Found unit in a vacuum -- added r134a. Unit came out of a vacuum and started to cool. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/5 MON !

Near Suffield Township, OH 44260

Tim G.

Job Details: 05/31/2017

Frigidaire SxS refrigerator FFHS2611LWHA, Installed new evap fan blade, op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Newbury Township, OH 44065

Robert A.

Job Details: 05/31/2017

Found front suspension rods missing, needs suspension; ordrng 1 W11027174 (SUSPENTION), schdld next appmnt for 6/2 FRI !,

We serviced a

JENN-AIR B/IN REFRIGERATOR

Model JS48SEFXDB00

Near Moreland Hills, OH 44022

Robert A.

Job Details: 05/31/2017

Found disp flashing, comp not runnong, inverter receiving 120vac and 5vdc, ohmed comp, good, used jump box on comp, comp running, good heat on highside, needs inverter; ordrng 1 W10629033 (inverter box215.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/1 THU !,

We serviced a

GE MICROCONVECTION

Model JTP9580W2BB

Near Chardon Township, OH 44024

Robert A.

Job Details: 05/31/2017

Found door switches good, transformer recieving 120vac, needs mag and diode, parts nla Cust to replace; ordrng 1 WB08K5050 (DIODE NLA) and 1 WB27K5310 (MAG NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2431KB1

Near Newbury Township, OH 44065

Robert A.

Job Details: 05/31/2017

emoved front panel, ran unit, watched normal wash, unable to duplicate, op test ok; , Job Cmpltd,

We serviced a

WRT111SFDM01 WHIRLPOOL

Model REFRIGERATOR

Near Shaker Heights, OH 44120

Jeff M

Job Details: 05/31/2017

I took the freezer section apart found a load of ice blocking the air channel and clogging the drain I steamed the freezer section unit tested good; Job Cmpltd,

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