We serviced a
JENN-AIR B/IN REFRIGERATOR
Model JS48PPDBDA
Near Olmsted Township, OH 44138
Brian B
Job Details:
01/04/2018
Installed new drain pan kit. Unplugged evap thermister per instructions and positioned drain tube properly. Placed unit into diag and tested defrost heaters.. Heaters working. Squirted water into evap drain pan and watched come out of tube by compressor. Drain is now working properly. See PH pvr for pricing. ; Job Cmpltd,
We serviced a
M1TXEGMYW01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details:
01/04/2018
Temps have been below freezing in RC, checked pointers, none, took temps, coldest item at present is 31, other company replaced the thermostat twice, have seen problem with diffuser causing this issue, customer will contact Whirlpool, HOLD OFF ON ORDERING UNTIL CUSTOMER CALLS
We serviced a
ADB1400AGW1 amana
Model dishwasher
Near Amherst, OH 44001
Paul H.
Job Details:
01/04/2018
Valve not actuating, checked for voltage to supply valve, not present, needs main control; ordrng 1 W10906422 (CONTROL)
We serviced a
GHW9400PW4 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44095
Corina H
Job Details:
01/04/2018
CC that the unit vibrates. Ran a normal load and a drain and spin with 6 bath towels. Husband replaced the shocks. There is vibration. Springs look good. Shocks are installed correctly. Machine is level. Advised cust its normal for vibration. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ3
Near Diamond, OH 44412
Robert A.
Job Details:
01/04/2018
Bottom of ff 30deg, restricted air flow at bottom inlet, returns open, ran diagnostics, damper working, found i/m fill tube frozen, will need water valve, Cust to let us know Talked tl sm; ordrng 1 WPW10312696 (WATER VALVE100.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
01/04/2018
Interior lights on, no cooling, UI is off, any attempt to press a button results in all lights coming on for the duration of the button press, bad UI, called Techline to confirm findings, said UI doesn’t generally fail, had me verify power to main board and connections, good, replace main board; ordrng 1 WPW10312695
We serviced a
MFI2665XEM7 maytag
Model refrigerator
Near North Perry, OH 44081
Jeff M
Job Details:
01/04/2018
From the icemaker not working unfortunately the customer has a home warranty that she needs to settle up with them first for us not to charge her full price.; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
FGHD2433KW1 frigidaire
Model dishwasher
Near Painesville Township, OH 44077
Jeff M
Job Details:
01/04/2018
The pump is leak past the seals. The unit needs a motor kit ; ordrng 1 154844101 (motor kit)
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details:
01/04/2018
The unit rails r also broken. The unit needs the left n right rails ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan
Job Details:
01/04/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 23 degrees, found partial frost pattern on freezer section evaporator, ran test 4, frost pattern did not improve on freezer section evaporator, unit needs new fresh food section evaporator and compressor, parts and labor covered per special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 1/12 FR
We serviced a
LGHB2867PF3 frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details:
01/04/2018
The water valve is leaking water causing the fill tube to freeze up at the icemaker needs new water valves; ordrng 1 242253002 (valve-water)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Hiram, OH 44234
Robert A.
Job Details:
01/04/2018
Ran diagnostics, off bal load, ra recal cycle, good, checked under unit, good, ran spin cycle, good, good water flow, unit working as designed; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details:
01/04/2018
Installed panel, tested, op test ok; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13839K60
Near Avon Lake, OH 44012
Brian B
Job Details:
01/04/2018
Replaced listed parts, cleaned out secondary hose, calcium build up in secondary hose, cleaned out pump drain area from calcium build up, Ran test load, OP TEST OK; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WFG114SWB1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan
Job Details:
01/04/2018
Customer complaint that oven door glass broke and of gas smell, found gas leaking from regulator and line up to cooktop, unit needs new gas regulator, lines, and oven door glass, customer does not want repair
We serviced a
KUWA244PSS0 WHIRLPOOL
Model WINE COOLER
Near Concord Township, OH 44077
Corina H
Job Details:
01/04/2018
The unit is not running. Checked the thermostat 120v. Jumper the thermostat unit started. Will need a new thermostat. Called SM to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 1/11 THU
We serviced a
GS773LXSS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Dan
Job Details:
01/04/2018
Found bake valve solenoid open today, unit needs new gas valve; ordrng 1 WPW10293048 (valve-gas181.78), schdld next appmnt for 1/15 MON
We serviced a
WRS586FIEE00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan
Job Details:
01/04/2018
Installed new power cord and water filter, op test good ; Job Cmpltd
We serviced a
KBFS25EWBL7 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/04/2018
CC that the ice maker is not working. Jumped the im, will not cycle. Checked voltage, 120v. Replaced the im from ts. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WZF34X18DW00 WHIRLPOOL
Model FREEZER
Near Highland Heights, OH 44143
Dan
Job Details:
01/03/2018
Customer complaint that unit is not cooling, temperature at 66 degrees, no frost pattern on evaporator, evaporator fan is not running, compressor and condenser fan are not running, control is just flashing, unable to enter diagnostics, un t needs new control; ordrng 1 W10847847 (contrl-box)
We serviced a
KSC24C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina H
Job Details:
01/03/2018
CC that the unit is not cooling. Fz 5 and ff 54. Found the ff evap covered in frost. Steamed evap out. Evap fans are running. Will need a new thermistor. Replaced thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PSI23MGTAWV
Near Aurora, OH 44202
Robert A.
Job Details:
01/03/2018
Found no water flow through disp, good flow at bottom of door, line in door frozen, needs disp heater kit; ordrng 1 WR49X10173 (HEATER KIT77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/12 FRI ! [**
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Dan
Job Details:
01/03/2018
Customer complaint that unit is not filling with water and lid is not locking, lid locks, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near South Euclid, OH 44121
Dan
Job Details:
01/03/2018
Customer complaint that unit is not level, confirmed, leveled unit , op test good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS01
Near Kent, OH 44240
Robert A.
Job Details:
01/03/2018
Cust pulled out unit No frost on evap, fans running, comp not running, tested comp, good, start relay bad, replaced, comp running, unit starting to cool, op test ok; used 1 8201786 (STARTER71.55) from stock, Job Cmpltd,
We serviced a
NED4655EW1 amana
Model dryer
Near Rock Creek, OH 44084
Jeff M
Job Details:
01/03/2018
The unit is heating up. The out side vent is plugged I gave her the # for Dryer vent wizard ; Job Cmpltd
We serviced a
LFFH21F7HWG frigidaire
Model freezer
Near Jefferson Township, OH 44047
Jeff M
Job Details:
01/03/2018
The unit is not cooling there’s no frost pattern there’s no heat transfer the compressor is extremely hot. The compressor does run the start device to test good. Unable to find the leak needs a filter dryer. This is the second flood the machine has been in customer will buy a new one; ordrng 1 5303305677 (drier/filter)
We serviced a
WDT780SAEM0 whirlpool
Model dishwasher
Near Jefferson, OH 44047
Jeff M
Job Details:
01/03/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Cleveland, OH 44120
Chad P.
Job Details:
01/03/2018
Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near North Royalton, OH 44133
Mac
Job Details:
01/03/2018
Dishwasher main board was only getting 95 vac. Found neutral wire in junction box of dishwasher, was burner and broken. This was caused from improper installation. Repaired connection and tested. Tested ok.; , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Broadview Heights, OH 44147
Mac
Job Details:
01/03/2018
, Dryer not operating due to door switch being broken. Office to order door switch.; ordrng 1 WPW10569603 (switch-dor), schdld next appmnt for 1/11
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44149
Mac
Job Details:
01/03/2018
Found loose wire nut to dish washer. Remade connection and tested. Tested ok. Instructed customer on how to clean and care for dishwasher. Note* cabinet where dishwasher is installed, is broken.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Strongsville, OH 44136
Mac
Job Details:
01/03/2018
Dryer getting full 240vac. Thermal fuse was open from vent being clogged. Replaced thermal fuse and tested ok. Advised customer to get vent cleaned asap. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2758GEQ
Near Strongsville, OH 44136
Mac
Job Details:
01/03/2018
Drain was frozen over from clog. Cleared clog and removed ice from drain. Ran water through. Tests ok.; Job Cmpltd,
We serviced a
WRF555SDFZ WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/03/2018
CC that the unit is not making a lot of ice and does not dispense. Ice maker and dispenser are working as designed. Found the door switch is broken. Will need a new door switch. Called SM to order part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 1/11 THU
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/03/2018
CC that the unit leaks. Found the unit is not secured. Will need brackets, to level unit. Called SM to order part. ; ordrng 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 1/11 THU
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Rocky River, OH 44116
Brian B
Job Details:
01/03/2018
No water entering machine ran diag, fault code for open float switch, removed float and found nut shell stuck underneath float ran test CYCLE, OPTEST OK ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW0
Near North Olmsted, OH 44070
Gail V.
Job Details:
01/03/2018
Machine will not spin. Found water leaking through basket drive into trans. Will need new gearcase, basket drive, motor coupling, and drive block. Office to get authorization from warr co and r/s Cust if authorized. ; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 W10820043 (BASKTDRIVE) and 1 WP389140 (BLOCK),
We serviced a
RED4340SQ1 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan
Job Details:
01/03/2018
Customer complaint that unit does not stop, started timed dry cycle, confirmed, found timer contacts tm-wb open, should be closed, unit needs new timer, installed new timer from customer stock, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM
Near Olmsted Falls, OH 44138
Brian B
Job Details:
01/03/2018
CC that lights are working intermittently. Checked voltages on aurora board per tech sheet. All voltages are correct. Reseated connectors. Lights are working at this time. Advised customer that if problem returns, we will pre ID aurora light board and Vulcan power board. Op test ok.; Job Cmpltd,
We serviced a
MVWC416FW0 maytag
Model washer
Near Cleveland, OH 44109
Alice M.
Job Details:
01/03/2018
Found agitator stripped. Needs replaced. ; ordrng 1 W10836692 (AGITATOR, BARREL. ) and 1 W10846191 (AGITATOR, BOTTOM)
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details:
01/03/2018
Tech over looked sticky note. Basket has not arrived. Told Cust if it arrives and we have not been in touch to call the office.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Brook Park, OH 44142
Gail V.
Job Details:
01/03/2018
CC that food was freezing. Customer had turned ff control down from 3 to 2 and now temps are 6 deg freezer and 38 ff. These temps are the recommended temps. Advised customer that any items placed in front of vents where air comes out can freeze food. Machine operating as designed. Optest ok. Added silicone adhesive from T/S to freezer liner and ff liner ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Robert A.
Job Details:
01/03/2018
Ran diognastics, off bal load, ran recal, found scrapping noise from cam asm, replaced, found shaft has dropped, needs gearcase; ordrng 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY/CAM) from stock, schdld next appmnt for 1/11 THU !
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Aurora, OH 44202
Robert A.
Job Details:
01/03/2018
Ran unit, found chunk out of idler pulley, replaced, ran unit, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Aurora, OH 44202
Robert A.
Job Details:
01/03/2018
Ran diognastics, no water entering unit, checked valve, good, disconnected cold hose from unit, turned on water, just a trickle from hose, cleaned screen, tested again, good, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KBHS109BSS00
Near Solon, OH 44139
Robert A.
Job Details:
01/03/2018
Installed ui, ran diognastics, good, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
KSSO42QMB01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/03/2018
CC that the unit cycles on and off the control goes blank then comes back on. Does not do it all the time. Fz 0 ff 42. Found the cooling fan stops for a second then starts back up. Will need a new main control. Part is no longer available.
We serviced a
KITCHENAID MICROWAVE
Model KBHS109BSS00
Near Solon, OH 44139
Robert A.
Job Details:
01/03/2018
Installed ui, ran diagnostics, good, op test ok; Job Cmpltd,
We serviced a
KEBV208MMT02 KITCHENAID
Model WALL OVEN
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/03/2018
CC that the fan is loud when starting either oven. Found the fan is rattling when running. Will need a new fan. Called SM to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower UPPER), schdld next appmnt for 1/11 THU
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES00
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
01/03/2018
Found broil element in lower oven broken, found that it is receiving 220vac from control, needs element; ordrng 1 W10685631 (BROIL ELEMENT), schdld next appmnt for 1/11 THU !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Novelty, OH 44072
Robert A.
Job Details:
01/03/2018
Found i/m evap drain frozen, causing ice back up, heater and bi-metal good, cleared drain and ice, op test ok; Job Cmpltd,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan
Job Details:
01/03/2018
Customer complaint that doors are scratched, customer does not have doors, bloom brother is bring doors, rescheduled for next Thursday
We serviced a
WFW9050XW00 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/03/2018
Replaced the bellow, that cust bought. Optest ok. ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Dan
Job Details:
01/03/2018
Customer complaint that unit is not washing dishes, ran diagnostics on error codes found, unit completed test cycle, started normal wash cycle, unit drained, unit filled, and began wash cycle, repeated with same results, incoming water temperature at 67 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE704DPA0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details:
01/03/2018
Power to unit, UI non responsive, checked dc circuits, OWI and fan, did not affect UI responsiveness, needs new UI, ordering; ordrng 1 W10850350 (panel-cntl),
We serviced a
WFG505M0BB0 WHIRLPOOL
Model RANGE
Near Andover, OH 44003
Jeff M
Job Details:
01/03/2018
The unit was not lighting the ignitor was weak. I installed a new one from ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
CG206B JENN-AIR
Model RANGE
Near Willoughby Hills, OH 44094
Corina H
Job Details:
01/03/2018
Found wires cut and taped with teflon tape. Do not feel comfortable working on unit.
We serviced a
SBD20NW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina H
Job Details:
01/03/2018
Replaced the gasket, light bulbs. The ice maker does not fit for the fill tube. Sent pic to find a correct im. The part 10436404 is not the correct part, SBD20NW the correct part is not available anymore. Steamed gasket out. ; schdld next appmnt for 1/11 THU
We serviced a
GT1SHWXPQ00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina H
Job Details:
01/03/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Painesville, OH 44077
Dan
Job Details:
01/03/2018
Customer complaint that unit is not spinning out the clothes, ran diagnostics found f0e5(off balance load) error code, found unit unleveled, leveled unit, ran drain and spin cycle with 7 wet bath towels, towels barely damp at the end of cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WED99HEDW0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details:
01/03/2018
Installed parts listed and cleaned unit. Op test ok. Placed cores on truck for return.
We serviced a
AER6303MFS1 AMANA
Model RANGE
Near North Olmsted, OH 44070
Paul H.
Job Details:
01/03/2018
Preheated unit to 350, checked temps, good, unit does drift down after time, sensor readout matches actual, needs main board; ordrng 1 W10904904 (CONTROL)
We serviced a
KSSS36QTW04 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details:
01/03/2018
Changed filter with new cap, replaced cover, motor, and ice door, good seal, op test ok.; Job Cmpltd
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Pierpont, OH 44082
Jeff M
Job Details:
01/03/2018
, I could not duplicate issue I ignited the oven five times in a row unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LAW2400AAE
Near Parma Heights, OH 44130
Brian B
Job Details:
01/03/2018
Replaced ordered list BRAKE, Belt set, BEARING, TUB Stem seal KIT and transmission, ran test load to check for leaks. Op Test Ok ; Job Cmpltd,
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSO48QTB02
Near Waite Hill, OH 44094
Robert A.
Job Details:
01/03/2018
nstalled control, op test ng, ui flashing, unit not turning on, ran diagnostics, can go through steps, not no readings, reset connections on c/b and ui, talked w/jr and wptl tj disconnected evap fan, ng, reset control out of demo mode, ng, correct bd was installed, said to replace uiSr# 7720942548Talked w/ab nc; ordrng 1 WPW10468941 (UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/11 THU !,
We serviced a
DFE28JMHEES GE
Model REFRIGERATOR
Near Thompson, OH 44086
Dan
Job Details:
01/03/2018
Customer complaint that water leaks into ice bin from ice maker, found evidence of water seeping passed water valve into ice maker fill cup, unit needs new valve; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 2/2 FR
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Maple Heights, OH 44137
Chad P.
Job Details:
01/03/2018
Noise being heard is from break and shifter. These noises are normal. Ran service mode, and drain spin. No stored faults. Op test ok. ; Job Cmpltd
We serviced a
WDF330PAHW0 whirlpool
Model dishwasher
Near LaGrange, OH 44050
Paul H.
Job Details:
01/03/2018
Gasket is not staying in, defective, ordering, for drying issue, discussed rinse aid use, customer to use and verify; ordrng 1 WPW10524469 (gasket)
We serviced a
WDP340PAFBO whirlpool
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details:
01/03/2018
The unit is not washing. The controls not sending power I cannot determine the health of the sump pump needs both main control and sump. I did turn the washer on its side and I check the water sensor float switch drain pump did you fill valve everything is plugged in everything looks fine; ordrng 1 W10906429 (CONTROL ) and 1 W11025157 (SUMP)
We serviced a
WTW4616FW0 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details:
01/03/2018
The unit is not getting any cold water. The line could possibly be frozen. Recommended to customer to call a plumber; Job Cmpltd,
We serviced a
ZISW48DS8 GE
Model REFRIGERATOR
Near Madison Township, OH 44057
Dan
Job Details:
01/03/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 37 degrees, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 WR9X523 (cold control), schdld next appmnt for 1/11 THU
We serviced a
KDFE104DSS5 kitchenaid
Model dishwasher
Near Parma Heights, OH 44130
Chad P.
Job Details:
01/03/2018
Found wash motor open. Replaced. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
01/03/2018
Installed tub. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details:
01/03/2018
Installed control. Calibrated and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
MSF25D4MDMO1 maytag
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details:
01/03/2018
Found unit not plugged in. Plugged unit is and unit started to cool. Advised to monitor for 24 hrs.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03ITWH2
Near Olmsted Township, OH 44138
Mac
Job Details:
01/03/2018
, Inlet water valve is not opening completely. Getting about 13 volts dc to valve. No shut off valve directly to dish washer. Office to order valve.; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 1/11 THU !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near North Olmsted, OH 44070
Mac
Job Details:
01/03/2018
Whirlpool file #7720938016 called tech line to confirm what I found. Found that neither section was below 70. Put into diagnostics and ran step 4. Connected gauges and have 0 pressure on each. Tech line says to replace compressor. Office to order compressor.; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/10 WED ! [***],
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near North Olmsted, OH 44070
Mac
Job Details:
01/03/2018
Ran washer in spin cycle. Found that basket did not want to turn with a load in it. Coupling and motor are in ok shape. Issue is being caused by gear case beginning to seize up. Wan was built in early 1990's. Will need approval for replacement of gear case.; ordrng 1 3360629 (gear case),
We serviced a
WTW5500XW1 whirlpool
Model washer
Near Cleveland, OH 44128
Chad P.
Job Details:
01/03/2018
Found basket sensor failed. Replaced, op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Brook Park, OH 44142
Mac
Job Details:
01/03/2018
Venting checked ok. Tested ok and found no issues.; JOB COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model M8RXEGMAS01
Near North Royalton, OH 44133
Mac
Job Details:
01/03/2018
Could not find anything on evaporator, in refrigerator compartment, or in drain pan. Instructed customer to put some food back in the refrigerator to see if odor reoccurs. ; Job Cmpltd,
We serviced a
JGB850DEF1WW ge
Model range
Near North Royalton, OH 44133
Chad P.
Job Details:
01/03/2018
Found still needs to be reset to maintain temps. Ignitors check good. Found only half of lower bake element lighting causing uneven heat and a poof when other bald lights. Though probes check good possible load failure on higher temps. Needs probes and lower burner replaced. Likely control not the issue. Cp did not charge for parts. ; ordrng 1 WB16X20606 (burner bake) and 2 WB20K10027 (temperature sensor)s
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
01/03/2018
Found bearing failing and hinge bound up. Arm is sticking in hinge. Needs bearing, hinge and arm replaced. ; ordrng 1 W10435302 (bearing) and 1 WP8563964 (ARM) and 1 WPW10305277 (HINGE, LH)
We serviced a
IKEA RANGE
Model IBS350PXS00
Near Strongsville, OH 44136
Mac
Job Details:
01/03/2018
Replaced oven control board. Tested ok to 350.; Job Cmpltd,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS1
Near Strongsville, OH 44149
Mac
Job Details:
01/03/2018
Replaced door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KFED500ESS02 kitchenaid
Model range
Near Independence, OH 44131
Chad P.
Job Details:
01/03/2018
Confirmed liner is coming off. Took pics called tech line. Leon. W10791627 use that to patch oven. Sr# 7720929399Cust no happy and wants unit replaced. She will be calling kitchen aid and did not want to reschedule for repair at this time. Advised her to call the office if a repair needs to be made. ; ordrng 1 W10791627 (TOUCH UP, BLUE),
We serviced a
JEC056ADB jennaire
Model range
Near Cleveland, OH 44124
Chad P.
Job Details:
01/03/2018
Found control not energizing. Reset power. Control lights up then dies. Control needs replaced. Control shows discontinued. Office to please research part. If we are able to find a part contact Cust back.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2752GRQ
Near Strongsville, OH 44149
Mac
Job Details:
01/03/2018
Clogged drain causing ice in bottom of freezer. Cleared drain and made sure nothing was blocking drain.; , Job Cmpltd,
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Oberlin, OH 44074
Paul H.
Job Details:
01/03/2018
Ran diagnostics, f8e1 no fill/long fill, f5e2 lid lock fault, cleared and ran auto test, unit does not get cold water, checked supply, not enough pressure on cold side, explained to customer; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Berea, OH 44017
Mac
Job Details:
01/03/2018
Replaced mullion rail. Springs back as designed.; Job Cmpltd,
We serviced a
MDB8959SBS2 maytag
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details:
01/03/2018
Ran unit through a diagnostics cycle, observed under unit while running, no leaks found, discussed how certain loads can cause intermittent leaks, op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Cleveland, OH 44113
Brian B
Job Details:
01/03/2018
, Cc water leaking when water valve is open. Took top off and found water inlet valve cracked needs replaced, office to order parts. Please place customer on cancellation list and r/s if possible ; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 1/10 WED !,
We serviced a
WDF520PADB7 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details:
01/03/2018
Unit also had screws missing for dispenser, replaced them as well, tested, no leaks, op test ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1817LWB
Near Cleveland, OH 44109
Brian B
Job Details:
01/03/2018
Found machine not cooling. Compressor running, no cooling or heat from compressor. Leak in system. Also, door gasket torn and freezer shelf rusted. Would need compressor, evap, and ff gasket. Customer does not want to repair machine. Paid sc.; , Job Cmpltd,
We serviced a
AEP222VAW1 amana
Model range
Near Elyria, OH 44035
Paul H.
Job Details:
01/03/2018
Tested unit by heating to 200F, working properly, customer concern was overheating, cycled off at temp and maintained, op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Cleveland, OH 44111
Brian B
Job Details:
01/03/2018
Cc loud noise from fridge, adjusted door seal and adjusted temp in FF .... Advised that bottom freezer drawer was not closed properly and caused an ice build of and effected the fan motor. ; Job Cmpltd,
We serviced a
MVWX655DW0 maytag
Model washer
Near Carlisle Township, OH 44044
Paul H.
Job Details:
01/03/2018
Replaced main board, ran calibration and auto test, tested fine.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Sheffield Lake, OH 44054
Brian B
Job Details:
01/03/2018
CC that bleach disp not working. Raised top and showed customer that any bleach poured into disp goes directly into outer tub. Bleach disp is not electrical. LO k ; Job Cmpltd,