Service History 1319 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model NTW4650YQ0

Near Eastlake, OH 44095

Eric M.

Job Details: 04/21/2017

Comp not completing cycle. Upon arrival, tub full of water and clothes, and wash indicator illuminated. Pressed start/cancel key, water draining out and the wash indicator went out. Put into manual drain and high speed spin so clothes could be removed fm washer. Init fault code display, no faults. Calibrated washer. Ran auto test, passed. Appears that the washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Cleveland, OH 44139

Robert A.

Job Details: 04/21/2017

Unit recieving 120 vac at 60 hertz Installed control, op test ng, still high pitch noise from ui Call wptl joul, said to door and side uiCall wptl with results either way, fixed or notSr# 7718858997; ordrng 1 W10849514 (DOOR LEFT FF) and 1 W11039890 (UI SIDE DOOR), schdld next appmnt for 4/28 FRI ! [**],

Near Brecksville, OH 44141

Tim G.

Job Details: 04/21/2017

Whirlpool top load washer, WTW7300DW1, Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAW0

Near Eastlake, OH 44095

Eric M.

Job Details: 04/20/2017

Comp will not start, clean light blinking. At temp to enter svc test unsuccessful, control lock enabled, disabled control lock, 2nd attempt to enter svc test good, have the following faults present: 2-1 (user interface - stuck key); 3-3 (thermistor/owi - failed calibration); 10-1 (dispenser - electrical problem), cleared faults, ran thru auto test, heated dry indicator blinking. Cuecked the ribbon cable following test, ribbon cable discolored, needs user interface replaced.; ordrng 1 W10811166 (USER INTERFACE), schdld next appmnt for 4/25 TUE 8-11,

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DWH0

Near Mentor, OH 44060

Eric M.

Job Details: 04/20/2017

Comp no water going in. Found debris stuck under float switch, removed, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model DE412

Near Cleveland, OH 44124

Robert A.

Job Details: 04/20/2017

Check over unit, found motor bearing bad, needs motor Quoted, cust to replace; ordrng 1 W10410999 (motor-drve130.71) and 1 WPY312959 (BELT32.19), used 1 SHIPPING (SHIPPING AND HANDLING)

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Aurora, OH 44202

Robert A.

Job Details: 04/20/2017

Installed drum, ran unit, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Auburn Township, OH 44023

Robert A.

Job Details: 04/20/2017

Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Chardon, OH 44024

Robert A.

Job Details: 04/20/2017

Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model KUDC10FXSS5

Near Mantua Township, OH 44255

Tim G.

Job Details: 04/20/2017

Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd

We serviced a

KENMORE DRYER

Model DRYER

Near Aurora, OH 44202

Tim G.

Job Details: 04/20/2017

Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aurora, OH 44202

Tim G.

Job Details: 04/20/2017

Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Solon, OH 44139

Tim G.

Job Details: 04/20/2017

poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model NTW4601BQ1

Near Bedford Heights, OH 44146

Tim G.

Job Details: 04/20/2017

Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Maple Heights, OH 44137

Tim G.

Job Details: 04/20/2017

Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,

We serviced a

GE MICROWAVE

Model PVM9195F1SS

Near Bedford Heights, OH 44146

Tim G.

Job Details: 04/20/2017

Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,

We serviced a

ADMIRAL WASHER

Model ATE4676BQ1

Near Streetsboro, OH 44241

Tim G.

Job Details: 04/20/2017

Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PP

Near Garrettsville, OH 44231

Tim G.

Job Details: 04/20/2017

Near Mantua Township, OH 44255

Tim G.

Job Details: 04/20/2017

Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.

Near Aurora, OH 44202

Tim G.

Job Details: 04/20/2017

Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found th

Near Aurora, OH 44202

Tim G.

Job Details: 04/20/2017

Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.

We serviced a

WTW4616FW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44107

Corina B

Job Details: 04/20/2017

Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Cleveland, OH 44111

Corina B

Job Details: 04/20/2017

CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd

We serviced a

MED3500FW0 MAYTAG

Model DRYER

Near Parma, OH 44134

Corina B

Job Details: 04/20/2017

Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd

We serviced a

WRF560SEYM00 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/20/2017

waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number

We serviced a

GGW9250PW1 WHIRLPOOL

Model DRYER

Near WILOUGHBY HLS, OH 44092

Corina B

Job Details: 04/20/2017

CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,

Near Solon, OH 44139

Tim G.

Job Details: 04/20/2017

Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arr

Near Bedford, OH 44146

Tim G.

Job Details: 04/20/2017

Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle i

Near Maple Heights, OH 44137

Tim G.

Job Details: 04/20/2017

Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill th

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 04/20/2017

Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),

We serviced a

KEMC308KSS01 KITCHENAID

Model MICRO-CONVECTION

Near Lorain, OH 44052

Paul H.

Job Details: 04/20/2017

Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;

We serviced a

WFE515S0EW0 WHIRLPOOL

Model RANGE

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 04/20/2017

Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)

We serviced a

WFG515S0ES1 WHIRLPOOL

Model RANGE

Near Elyria, OH 44035

Paul H.

Job Details: 04/20/2017

Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,

We serviced a

WGD4800XQ3 WHIRLPOOL

Model DRYER

Near Lorain, OH 44052

Paul H.

Job Details: 04/20/2017

Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

We serviced a

KUDS30IXSS4 KITCHENAID

Model DISHWASHER

Near Columbia Township, OH 44028

Paul H.

Job Details: 04/20/2017

Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,

We serviced a

WRF992FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Paul H.

Job Details: 04/20/2017

Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,

We serviced a

WFW72HEDW0 WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 04/20/2017

Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;

We serviced a

ED5HVAXVL02 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 04/20/2017

, Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced

We serviced a

MAH5500BWW WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/20/2017

Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),

Near Bedford Heights, OH 44146

Tim G.

Job Details: 04/20/2017

GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.

We serviced a

MDB7749SBM2 MAYTAG

Model DISHWASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/20/2017

Installed handle and control panel. Op test ok. ; Job Cmpltd

We serviced a

KODE500ESS01 KITCHENAID

Model WALL OVEN

Near Strongsville, OH 44149

Chad P.

Job Details: 04/20/2017

Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Garfield Heights, OH 44105

Chad P.

Job Details: 04/20/2017

Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd

We serviced a

GTZ21GBEBSS GE

Model REFRIGERATOR

Near Mayfield Heights, OH 44124

Brian B

Job Details: 04/20/2017

CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd

We serviced a

MVWB835DW1 WHIRLPOOL

Model WASHER

Near Middleburg Heights, OH 44130

Brian B

Job Details: 04/20/2017

Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,

Near Streetsboro, OH 44241

Tim G.

Job Details: 04/20/2017

Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin

Near Garrettsville, OH 44231

Tim G.

Job Details: 04/20/2017

Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure b

We serviced a

KENMORE REFRIGERATOR

Model 363.78592896

Near Madison, OH 44057

Eric M.

Job Details: 04/20/2017

Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXR2

Near Chardon, OH 44024

Robert A.

Job Details: 04/19/2017

Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],

We serviced a

GE WASHER

Model GTWN2800D2WW

Near Concord Township, OH 44060

Dan H

Job Details: 04/19/2017

Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Beachwood, OH 44122

Dan H

Job Details: 04/19/2017

Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near South Euclid, OH 44121

Dan H

Job Details: 04/19/2017

Installed new control, op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Cleveland, OH 44102

Dan H

Job Details: 04/19/2017

Installed new evaporator fan motor, op test good ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30CXSS0

Near Fairview Park, OH 44126

Dan H

Job Details: 04/19/2017

Installed new hinges, op test good ; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Mentor-on-the-Lake, OH 44060

Eric M.

Job Details: 04/19/2017

Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Chardon, OH 44024

Robert A.

Job Details: 04/19/2017

Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near North Olmsted, OH 44070

Dan H

Job Details: 04/19/2017

Installed new ice box seal kit, op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXY01

Near Andover, OH 44003

Arthur V

Job Details: 04/19/2017

Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Conneaut, OH 44030

Arthur V

Job Details: 04/19/2017

Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KFXS25RYMS4

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/19/2017

Replaced drip pan. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/19/2017

Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Garfield Heights, OH 44125

Eric M.

Job Details: 04/19/2017

Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Garfield Heights, OH 44125

Eric M.

Job Details: 04/19/2017

Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB2

Near University Heights, OH 44118

Eric M.

Job Details: 04/19/2017

Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Beachwood, OH 44122

Eric M.

Job Details: 04/19/2017

Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB700VQ0

Near Pepper Pike, OH 44124

Robert A.

Job Details: 04/19/2017

Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776DEM00

Near Kent, OH 44240

Robert A.

Job Details: 04/19/2017

Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Solon, OH 44139

Robert A.

Job Details: 04/19/2017

Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd

We serviced a

GDF520PGD0BB GE

Model DISHWASHER

Near Cleveland, OH 44135

Brian B

Job Details: 04/19/2017

Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Alice M.

Job Details: 04/19/2017

Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Cleveland, OH 44113

Brian B

Job Details: 04/19/2017

Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd

We serviced a

WDF320PADW2 WHIRLPOOL

Model DISHWASHER

Near University Heights, OH 44118

Jeff M

Job Details: 04/19/2017

The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,

We serviced a

GHW9200LW WHIRLPOOL

Model WASHER

Near Cleveland, OH 44102

Jeff M

Job Details: 04/19/2017

The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)

We serviced a

AMANA VERTICAL FREEZER

Model AFU2067AW

Near Moreland Hills, OH 44022

Robert A.

Job Details: 04/19/2017

Found evap drain frozen, cleared, op test ok; Job Cmpltd,

We serviced a

KSSC36QTS00 KITCHENAID

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 04/19/2017

Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.

We serviced a

KCMS1555SSS2 KITCHENAID

Model MICROWAVE

Near Strongsville, OH 44136

Chad P.

Job Details: 04/19/2017

Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),

We serviced a

KDTE704DBL0 KITCHENAID

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/19/2017

Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),

We serviced a

MGDC215EW1 MAYTAG

Model DRYER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/19/2017

Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),

We serviced a

KDTE104ESS0 KITCHENAID

Model DISHWASHER

Near South Russell, OH 44022

Jeff M

Job Details: 04/19/2017

W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),

We serviced a

JJW2730WS02 JENNAIRE

Model WALL OVEN

Near Solon, OH 44139

Jeff M

Job Details: 04/19/2017

Unit is displaying an f8e0 code low fan speed. P9-2 and P7-1 high fan speed and P8-4 and P7-1 low fan speed The fan is receiving proper voltage in the component testing section of the diagnostics mode the control registers the fans are not spinning. But i can hear the fans spin. The unit needs a new control what Tronic controls are under a five year warranty; ordrng 1 WPW10292568 (CONTROL)

We serviced a

ZBD8920DSS GE

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 04/19/2017

Dishwashers leaking from the front from the door I leaned the dishwasher back farther is still leak and looked of the frame seals. Looked fine. So i removed the lower spray arm the unit for the most part stoped leaking unit also needs a lower door gasket and a lower spray arm; ordrng 1 WD22X10063 (arm spray lo) and 1 WD31X10131 (door inner & gasket),

We serviced a

MRT311FFFH MAYTAG

Model REFRIGERATOR

Near Geneva, OH 44041

Jeff M

Job Details: 04/19/2017

Fridge is not cooling the compressor is on. it's drawling .38 amps there is no heat transfer the evaporator has no frost pattern I do not see any indications of a leak most likely the unit just needs charged it was never charged from the factory call Greg recommended CFC tech to come out and charge the unit;

We serviced a

KMHC319EBS KITCHENAID

Model MICROWAVE

Near Rome, OH 44085

Jeff M

Job Details: 04/19/2017

The noise that the microwave is making is a normal fan noise the fans and the kitchen is very large and empty which would amplify the noise the microwave will make unit tested good; Job Cmpltd,

We serviced a

MVWC415EW MAYTAG

Model WASHER

Near Burton, OH 44021

Jeff M

Job Details: 04/19/2017

The unit had a hand full of cat toys stuck under the unit i removed the toys unit op tested good ; Job Cmpltd

We serviced a

MBF2258XEB1 MAYTAG

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 04/19/2017

Drain was frozen installed new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

WDT720PADM WHIRLPOOL

Model DISHWASHER

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/19/2017

Customer was not using rinse aid and not selecting the proper rinse cycle's; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Cleveland, OH 44104

Dan H

Job Details: 04/19/2017

Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started timed dry cycle, unit is heating, good airflow outside, unit is operating as designed ; Job Cmpltd,

We serviced a

JDB3600AWP3 JENNAIRE

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/19/2017

Installed sump assy. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW0

Near Cleveland, OH 44120

Dan H

Job Details: 04/19/2017

Customer complaint that unit is not draining, found unit paused at rinse cycle, unpaused cycle, unit completed rinse cycle and advanced to spin cycle, unit is draining, unit is over loaded, ran diagnostics found f0e5(off balance)error code, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ; Job Cmpltd,

We serviced a

WFW75HEFW0 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/19/2017

Found hot water turned off. Turned on and ran normal wash and service test mode. Op test ok. Advised cust that a couple of he shutoffs are leaking and she should have a plumber service them. ; Job Cmpltd,

We serviced a

GE WASHER

Model GTW460ASJ2WW

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/19/2017

nit in a constant drain upon arrival. Let unit complete drain and called techline. Talked to bill. Went thru diagnostics unit getting a number 8 error pressure difference ---was told by techline to take a 1/16 drill bit and ream out opening in tub where pressure hose connects. -- did that, put into drain and spin cycle ---unit completed cycle. Op test good --no noise in spin----was told by techline small amount of flashing left in pressure hose opening causes this issue ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/19/2017

Corrected front nylon slide. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/19/2017

Replaced new cooktop. Op test good ; Job Cmpltd,

We serviced a

AFI2539ERW00 AMANA

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 04/19/2017

Installed parts listed. Op test ok. ; Job Cmpltd,

We serviced a

GE B/IN REFRIGERATOR

Model ZIRS360NXARH

Near Moreland Hills, OH 44022

Robert A.

Job Details: 04/19/2017

Installed invereter kit, plugged in unit, comp and fans running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL1

Near South Russell, OH 44022

Robert A.

Job Details: 04/19/2017

Checked unit, leveled, rt front leg sinking into floor, watched unit run, no leak found, ran diagnostic cycle, no codes, watched cycle, no leak found, op test ok; , Job compltd

We serviced a

KDFE104DSS2 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/19/2017

Installed lid kit and adjusters. Op test ok. ; Job Cmpltd,

We serviced a

IX6HHEXDSM01 IKEA

Model REFRIGERATOR

Near Cleveland, OH 44102

Brian B

Job Details: 04/19/2017

CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd

We serviced a

IX6HHEXDSM01 IKEA

Model REFRIGERATOR

Near Cleveland, OH 44102

Chad P.

Job Details: 04/19/2017

We serviced a

MVWC555DW1 MAYTAG

Model WASHER

Near Fairview Park, OH 44126

Brian B

Job Details: 04/19/2017

CC that no hot water entering machine. Ran diag.. f8E1, no fill, long fill. Ran manual diag. No hot water going in. Removed hose and found screw head blocking hose where hose is screwed to faucet. Removed obstruction. Ran calibration and test cycle. Optest ok.; Job Cmpltd,

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