Service History 132 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Willowick, OH 44095

Jason N

Job Details: 12/06/2021

"Cc unit making strange noises, not washing well.Ran diagnostics, no codes stored. Ran auto test, unit is not shifting into spin, agitator is spinning. Checked clutch and slider. Found slider will not freely move, lot of resistance on gearcase splines. Unit needs gearcase and slider. Customer not repairing at this time, estimate only. ; ordrng 1 W11455453 (Gearcse) and 1 W10734521 (Slider)"

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Euclid, OH 44132

Jason N

Job Details: 12/06/2021

"Cc unit not heating Ran dryer op test, ignitor not glowing, no flame. Checked all thermals down to ignitor. All checked good. Checked power through heater circuit, good voltage all the way to ignitor. Found ignitor has a small crack. Replaced ignitor using truck stock part. Reran op test, good flame and heat. Op test good. ; used 1 279311 (IGNITOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, OH 44092

Joe O

Job Details: 12/06/2021

Installed gasket and seal. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Euclid, OH 44132

Jason N

Job Details: 12/06/2021

"Cc unit lid lock flashing, not resetting.Ran diagnostics, found codes f5e1 for lid switch fault, f1e1 for main control fault, and f1e2 for motor control fault. Replaced lid lock assembly, op test no good. Lid lock light flashing and does not respond. Unit needs main control. Part not showing in stock at Marcone, customer does not want to wait, declining repair. Estimate only. ; ordrng 1 W10480261 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS01

Near Cleveland, OH 44108

Joe O

Job Details: 12/06/2021

"Cc: water filter stuckFound water filter not completely released from filter housing. Pushed filter in to re seat, the released with button. Filter came out. Advised customer on how to release filter. Op test ok"

We serviced a

MAYTAG WASHER

Model MAV7700AWW

Near Richmond Heights, OH 44143

Jason N

Job Details: 12/06/2021

"Cc unit making grinding noise now its not workingCustomer stated unit stopped in mid spin, was making grinding noises before hand. Ran quick fill test then switched to spin. Unit basket did not spin, quick grinding noise before basket locked up, belt slipping on pulley. Cannot move pulley or basket in any direction. Transmission is locked, will need replaced. Customer not repairing, estimate only. ; ordrng 1 35-6615 (Transmission)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM2

Near Pepper Pike, OH 44124

Joe O

Job Details: 12/06/2021

"Cc: not washing, upper rack not rolling out properlyFound error code F7e1(no heat). Ran diagnostics test cycle. Found unit not washing. Found sump receiving proper power. Found upper rack stop broken off rail. Needs track and sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10460371 (track) and 1 WPW10671942 (sump and motor assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 12/06/2021

"Cc: leds not functioningFound ff led bad(front ice maker). Needs ledCustomer not home to pay for svc and parts. Office to contact; ordrng 1 W11462342 (Led module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRPOOL DISHWASHER

Model n/a

Near Highland Heights, OH 44143

Jason N

Job Details: 12/06/2021

"Cc customer wants old unit installedCustomer stated we needs old unit installed as hes moving and taking the new unit with him. Advised we usually dont do installs, called BJ, said we can do it. Reinstalled old unit, no m/s tag. Turned water on, checked for leaks, none found. Ran quick wash test, unit filled and drained. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Chardon, OH 44024

Joe O

Job Details: 12/06/2021

"Cc: not drainingReplaced drain pump. Found unit had slow drain. Found chunk of plastic in the end of drain hose, removed. Tested op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, OH 44092

Jason N

Job Details: 12/06/2021

"Cc unit not cooling. Customer stated unit freezer is fine, ff section is not cold enough about 50 degrees. Confirmed 50 degrees. Ran fan tests, no airflow in ff section. Checked for frost buildup on ff evap, none found, customer had already defrosted unit for 48 hours. Unit needs evaporator fan/harness. Cust also stated the lights in ff section are dim and freezer light is out. Found freezer LED module needs replaced. Quoted for both parts. Customer is calling KA to see if they can get repair covered, they paid for repair. Advised that if KA provides authorization ; ordrng 1 W11087438 (Ff evap harness) and 1 W10695459 (Freezer led)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Painesville, OH 44077

Joe O

Job Details: 12/06/2021

"Installed fill tube heater, water valve, chute, drip tray and insert. Cycled ice maker. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Kirtland, OH 44094

Jason N

Job Details: 12/06/2021

"Installed parts. Ran diagnostics cycle, all functions passed, op test good."

We serviced a

FRIGIDAIRE DRYER

Model FDG336RES1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 12/03/2021

"Cc: not heatingRan test cycle, unit heated on initial heat. Gas coils opening. Unit cycling heat. Could not duplicate issue. Built estimate for gas coils if customer continues to have an issue; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 12/03/2021

Installed ui and valves. Op test ok

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, OH 44144

Marie V

Job Details: 12/03/2021

"Cc that the unit will start but it shuts off. Started unit, stared filling up with water. Canceled cycle and ran diag found error code F5E1 lid switch fault. Replaced lid lock from T/S ran calibration and auto test, pass. Started a cycle with cust. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

GE WALL OVEN

Model PT956SR1SS

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/03/2021

"Preheated unit to 350 and after waiting 10 minutes check temp on cast iron pot it was 363 also preheated on convection bake and temperature was 488 also show customer about calibration settings and how to use it and also explain how unit work ,opt test advise to monitor unit opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 12/03/2021

Found a clogged by the exit of tub to drain pump took picture clear and clean also replace drain pump and latch ran diagnostic found error code overload clear error also ran calibration and auto test pass also found that unit is not on its own dedicated circuit advise customer to fix issue other wise we will not service again until thats fix explain him that two unit being plug in the same circuit it could cause unit to act weird I was told by whirlpool and its say it on the owners manual or installation manual

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 12/03/2021

Cc: upper rack fallingFound stop on upper rack not in closed position. Closed stop. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Willoughby, OH 44094

Joe O

Job Details: 12/03/2021

"Installed control, ui, and panel. Tested. Op test okCustomer only received 1 (W11029431) panel."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 12/03/2021

Call whirlpool tech line he said cause unit are not in a dedicated circuit it could cause weird things to washer control like was happening with then the required customer to have unit on its own dedicated circuit and if it still having issue we will service but electrical has to be fix first opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM

Near Cleveland, OH 44105

Marie V

Job Details: 12/03/2021

"Cc that the unit is not cooling. Confirmed, took temps 57g on both sections. Verify compressor is running, no frost on evap, unit is leaking at the evaporator, will need sealed system job. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Berea, OH 44017

Gabriel P

Job Details: 12/03/2021

"Replace control and fan also steam all ice of evap,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brook Park, OH 44142

Gabriel P

Job Details: 12/03/2021

Use silicon all around inner ring and let it dry and ran a rinse and spin so far no leaks but still call whirlpool tech line to document spoke to bruce he thinks if everything test good to replace control cause it might be spinning to fast when there still water in basket ordering ; ordrng 1 W11498797 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Atwater, OH 44201

Brian M

Job Details: 12/03/2021

Installed gasket OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kent, OH 44240

Brian M

Job Details: 12/03/2021

Installed heater OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model LER3624JQ0

Near Beachwood, OH 44122

Manny

Job Details: 12/03/2021

"Part is not here I spoke to landlord and he told me parts are on top of dryer. Reordering part.; ordrng 1 Wp694674 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Ravenna, OH 44266

Brian M

Job Details: 12/03/2021

Cc of wrinkle in gasket Fixed gasket OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Lyndhurst, OH 44124

Manny

Job Details: 12/03/2021

Replaced tub ran diagnostics cycle no leaks op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Ravenna, OH 44266

Brian M

Job Details: 12/03/2021

Customer showed pop took pic Cc unit colder than set point Found temp to be about 25 low Calibrated unit OP Test Ok

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Hiram, OH 44234

Brian M

Job Details: 12/03/2021

Cc of noise Found noise coming from belt and idler pulley Customer wants to wait on the repair he will call in a week or so once he gets paid ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Burton, OH 44021

Corina B

Job Details: 12/03/2021

"Replaced the condenser and drier. Ran nitrogen 140 lbs with soap bubbles. Could hear the nitrogen leaking from the left front side of the cabinet. Called t/l Bruce unit is non repairable. ; used 2 L13000619, 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Elyria, OH 44035

Angel

Job Details: 12/03/2021

Cc that unit had condensation in ff section but was not doing it anymore because her daughter changed the temperatures to the recommended. Verified temperatures and ff section was at 39* and freezer was at 5* also checked all seals and are good as well. Unit does not have any condensation as of now and is functioning as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Oberlin, OH 44074

David R

Job Details: 12/03/2021

"Cc unit sometimes lights not working or dispenser not working. Found deli control water damage and corroded. Gave estimate. Customer paid SVC only. ; ordrng 1 WPW10677119 (Deli control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JUG24FRECX00

Near Mayfield Heights, OH 44124

Marie V

Job Details: 12/03/2021

"Took door apart and found that the hinges are on the left side, had to take hinges from old door and set them on new door to make it work. Replace door, tested door. Showed cust. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRM02

Near Waite Hill, OH 44094

Manny

Job Details: 12/03/2021

"Cc unit lights are off, Replaced LED module, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chesterland, OH 44026

Manny

Job Details: 12/03/2021

"Cc unit gets stuck with error codes, found error codes F6e2 and f6e3 for ui and control fault, replaced main control and console, ran calibration and diagnostics cycle opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Mayfield, OH 44143

Manny

Job Details: 12/03/2021

Two doors were sent used one and customer will give the other one back to the builder. Replaced freezer door opt test ok

We serviced a

MAYTAG DRYER

Model MGD6230HW

Near Mentor, OH 44060

Joe O

Job Details: 12/03/2021

Cc: does not heatCannot test gas due to no gas hookup. Tested igniter and flame sensor. Gas coils opened. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Solon, OH 44139

Brian M

Job Details: 12/03/2021

Cc of a noise metal on metal noise Ran unit for 30 min did not hear any abnormal noise Checked vent and shorten vet for customer Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/03/2021

Cc of no ice Ran icemaker error check no errors Found ice in mold ran harvest unit pushed ice out Ran fill test Could not duplicate issue OP Test Ok Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJV00

Near Warrensville Heights, OH 44128

Corina B

Job Details: 12/03/2021

"Recovered refrigerant, replaced drier, used nitrogen with soap bubbles no bubbles. pulled 28vac w/ pump, watched, good, charged 42 grams of r600, unit cooling, pressures good, op test ok"

We serviced a

FRIGIDAIRE DRYER

Model FLCG7522AW1

Near Highland Heights, OH 44143

Manny

Job Details: 12/03/2021

"Replaced gas valve opt test ok, ran 3 different cycles with cux to show unit is working correctly."

We serviced a

KITCHENAID WALL OVEN

Model KEBS208DSS10

Near Novelty, OH 44072

Brian M

Job Details: 12/03/2021

Installed hinges OP Test Ok

We serviced a

MAYTAG RANGE GAS

Model crg7400baw

Near Cleveland Heights, OH 44118

Marie V

Job Details: 12/03/2021

"Cc that the oven does not work. Confirmed found weak ignitor. Replaced it, tested oven. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

Found broken blade correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44119

Corina B

Job Details: 12/03/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600 unit cooling, pressures good, op test ok ; used 1 L13000619, and 1 Tjaf1200 from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Moreland Hills, OH 44022

Marie V

Job Details: 12/03/2021

"Replaced valve, control and float switch, tested unit several times, pass. No leaks found. Ran diag no error codes. Op test okBrought core for return. Called safety told them whats been done on the unit today

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXSB00

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/03/2021

"Cc that the unit is making a noise. Confirmed. Noise is when compressor stops it makes the noise, called Bj help me diag, compressor have spring broken inside so it raddleds when it stops. Unit will need new compressor. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Marie V

Job Details: 12/03/2021

"C that then start a load it goes sensing, wash and rinse and then it goes back to wash and does nothing. Then cust has to run drain and spin. Ran diag got error code F8E1 not fill long fill. Deleted error code ran auto test found one of the valve was close, opened up and started a new cycle. Opened door and unit keep running, it did not stopped. Unit will need new lid lock.; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

"Fix door and side panels,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Elyria, OH 44035

Gabriel P

Job Details: 12/03/2021

"Found nothing inside pump but found pump shaft broken ordering pump ; ordrng 1 WPW10276397 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MED6600TQ0

Near Lakewood, OH 44107

Manny

Job Details: 12/03/2021

"Replaced main control, ran normal cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Madison, OH 44057

Joe O

Job Details: 12/03/2021

"Recovered refrigerant, installed compressor, and drier. Put unit into 28 inch vac for 15 mins. Went to charge unit. Compressor excessively loud. Compressor not starting. Re ordering compressor; ordrng 1 WPW10507886 (compressor), used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Willoughby, OH 44094

Corina B

Job Details: 12/03/2021

Replaced the bake element. Heated the oven to 350*. Opt test ok.

We serviced a

TAPPAN RANGE

Model TGF657BFW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/03/2021

"Replaced hinges, and spring, tested door by opening and closing a few times. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Perry, OH 44081

Dan H

Job Details: 12/03/2021

"Installed new control , op test good"

We serviced a

HOTPOINT REFRIGERATOR

Model CSR19EWC

Near Painesville, OH 44077

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaking , found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44102

Angel

Job Details: 12/03/2021

Cc that unit is not turning on. Checked power and has 120vac. Checked power at control board and has the 120vac but the led indicators are not on. Will need control board replaced. Ordering control office to reschedule part is not in stock.; ordrng 1 W11498797 (Control board.)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Angel

Job Details: 12/03/2021

Cc that unit is not washing her clothes. Ran diagnostics ran a test agitation and would not agitate. Looked under washer and shifter was out of place so i replaced with the shifter from the service pointer ran a calibration and auto test for the customer to see its working. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE RANGE

Model GLEF378AQF

Near Perry, OH 44081

Dan H

Job Details: 12/03/2021

"Customer complaint of loud popping noise, confirmed, left side spring is popping, ordering new left side hinge; ordrng 1 316216501 (Lh hinge)"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Geneva, OH 44041

Dan H

Job Details: 12/03/2021

"Customer complaint of noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model Gss25tstass

Near Strongsville, OH 44149

David R

Job Details: 12/03/2021

"Found ice door flap not closing back which is causing the freeze up of the icemaker and water line. Ordering kits needed for repair.; ordrng 1 WR49X10228 (Ice chute kit) and 1 WR49X10233 (Kit, spring) and 1 WR23X10783 (Switch) and 1 WR17X10706 (Crank door) and 1 WR02X10585 (Spring) and 1 WR17X11653 (Flap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 12/03/2021

"Cc unit water levels low. Went through diagnostics, good, no error codes. Ran test cycle and calibration. Good. Went through bulky sheets plus deep water to show customer different water levels. Unit test good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kingsville, OH 44048

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaving blue dye on clothes and damaging clothes, no sharp edges in basket, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, blue in basket is from fabric softener, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW2

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is not spinning properly, confirmed, found suspension worn, unit needs new suspension, customer does not want repair at this time ; ordrng 1 W10820048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXCSS

Near Broadview Heights, OH 44147

David R

Job Details: 12/03/2021

"Cc unit not dispensing ice. Find ice bucket is getting jammed up mechanical gears. WR29X10097 ice bucket. Customer just paid SVC only. Do not order parts. ; ordrng 1 WR29X10097 (Ice bucket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 0 degrees, found evaporator fan not running , fan motor is receiving 14vdc, unit needs new evaporator fan motor and blade; ordrng 1 WR60X30922 (Blade) and 1 WR60X10185 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lakewood, OH 44107

Angel

Job Details: 12/03/2021

Cc that unit turns on and shuts off. Verified and units blower wheel was clogged with sponges and lint and drill bits causing no error flow to go through and over heating shutting off the unit. Cleaned out with vacuum removed all debri and lint also had to change out rollers because they were completely worn out. Replaced rollers from sur plus the belt and pulley were in good condition. Reassembled everything back together. Tested unit and air is flowing and running as should. Opt test ok.; used 2 WPW10314173 (Rollers) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rocky River, OH 44116

Angel

Job Details: 12/03/2021

Cc that unit turns on and shuts off and will not finish cycle. Ran diagnostics and found error code F5E2 and F5E3 which they are both lid lock failures also had a F0E5 over load. Ran some test from tech sheet for the lid lock and will need lid lock replaced. Replaced lid lock from truck stock tested unit and started functioning as should was not flashing or turning off. Opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Cc that unit is not filling properly. When i got to the unit saw that the drain hose was lain on the floor. Ran diagnostics and found error code F8E1 valve error and F0E5 off balance load. I ran a test cycle on unit and when unit started filling it was syphoning the water out i explained to the customer why its happening and that she will habe to raise the drain hose at least 37 high. I still replaced valves with new ones ran a quick test and everything passed as should. Opt test ok.

We serviced a

CROSLEY WASHER

Model CAW38125HW1

Near Kingsville, OH 44048

Dan H

Job Details: 12/03/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, unit started leaking after agitation began, found crack in tub above gearcase, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Replaced heater with service pointer one tested unit for any leaks and leveled unit for customer as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Installed new door , op test good"

We serviced a

JENN-AIR RANGE

Model sve47100b

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

"Cc that units heating element burnt out. Confirmed, it blew on one corner replaced with new element preheated to 350* unit working as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, OH 44012

Angel

Job Details: 12/03/2021

Cc that unit has a F9E0 error code and would have to reset the unit to have it work again. Ran diagnostics to check for error codes and found F6E0 ui lost contact and F9E0 product mis-wire. Removed unit and checked all connections and found that on the control board one of the screws on one of the resistors the nut came off and the screw fell forward making contact with the other resistor. Called BJ and sent picture to him and said to replace the control board and ui. Ordering parts.; ordrng 1 W11232121 (Ui) and 1 W10821712 (Control)

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1814QB4A

Near Ashtabula, OH 44004

Dan H

Job Details: 12/03/2021

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Parma, OH 44134

David R

Job Details: 12/03/2021

"Cc unit FZ had lost temp. Tested temp bf or both sections. 39 in FF and 1 in FZ. Took off back evap and took pic, evap has good frost pattern all the way down. Cooling is good. Could of been a board glitch. All fans are good. Unplugged unit for 5 mins. Set defrost to automatic 8 hr. Customer to monitor over weekend. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Royalton, OH 44133

David R

Job Details: 12/03/2021

"Replaced all seals and gaskets, and float switch. Ran a diagnostics test and normal test. Good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 12/03/2021

"Replaced fill tube and icemaker, ran test 96/97. Good. No visible leaks. Good. Op test ok."

We serviced a

MAYTAG DRYER

Model MED3000BW0

Near Middlefield, OH 44062

Brian M

Job Details: 12/03/2021

"Cc unit is loud and vent housing broken Found idler pulley seized to shaft and front of vent broken Needs pulley and housing ; ordrng 1 279640 (pulley,idler) and 1 W10906551 (moisture sensor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED835DC4

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/02/2021

"Cust wants door to open from left to the right. Swapped door , hinges and latch. Op test ok"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Orwell, OH 44076

Brian M

Job Details: 12/02/2021

Cc of noise when runningFound unit to have a grinding noise Rotated drum opposite something fell out of drum lip Ran unit with customer noise is gone

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE535S0LZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/02/2021

Cc that hot light is not showing when turning right side elements on This is a issue with element abs switch not reading properly Will need burners and switchs ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 W11517959 (Burner) and 1 W11171119 (elmnt-surf)

We serviced a

ESTATE RANGE

Model TGS325GW7

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/02/2021

"Cc that oven is not heating or cooking well. Verified by preheating to 350* and unit when i preheated and waited about 15mins was at 345* to 355. So what i did was calibrated the oven 10* more for her and explained to her how to calibrate it to her preference, but unit is heating and keeping temperature as should. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Amherst, OH 44001

Angel

Job Details: 12/02/2021

"Cc that unit is not responding when pressing the buttons or filling with water. Confirmed tried starting unit but would not want to start took apart door checked connections and found the ui harness corroded and ui had some liquid spilled on it as well also the connector on the ui was corroded. Will need ui with harness and control board replaced. Gave customer estimate and said they will leave like that for now and try to find another unit.; ordrng 1 W10902370 (Ui) and 1 W10866124 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, OH 44109

Manny

Job Details: 12/02/2021

"Cc ice at the bottom of freezer, found drain tube clogged, replaced drain tube with pre Id part op test ok"

We serviced a

WHIRLPOOL DRYER

Model LGQ9858PW1

Near Mentor, OH 44060

Dan H

Job Details: 12/02/2021

"Installed new thermostat and thermal fuse, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, OH 44077

Dan H

Job Details: 12/02/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44112

Jason N

Job Details: 12/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 minutes, held vacuum, no change to gauges. Recharged system with 4.27oz of r134a. Low side pressure stable at 1psi, frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Painesville, OH 44077

Joe O

Job Details: 12/02/2021

"Cc: rubbing noiseFound motor bushing failed and caused motor to rub on part of the bushing. Found motor mount is bent. Found damage to front panel, and cabinet. Needs cabinet, panel, motor plate, and motorParts out of stock. Office to reschedule; ordrng 1 W10248059 (panel) and 1 279827 (motor!dryer) and 1 8533643 (cabinet) and 1 WP348780 (base)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TSC

Near Mentor, OH 44060

Joe O

Job Details: 12/02/2021

"Cc: not cooling properlyFound unit is in the garage. Found temps in ff section at 40 degrees, freezer at 24 degrees. Found unit has good frost pattern. Customer stated it seems to only be since it got colder. Advised customer refrigerators do not functioning properly during colder months. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Willoughby, OH 44094

Joe O

Job Details: 12/02/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ1

Near Ravenna, OH 44266

Brian M

Job Details: 12/02/2021

Cc of leak Suspect door gasket Replaced gasket Ran test cycle no leak found

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Corina B

Job Details: 12/02/2021

"CC that the oven door does not shut all the time. Called t/l Scott checked the hinges, good, checked the gasket, good, no damage to the cabinet. Wants customer to do a self clean, to pull the door inward. If it still is happening to call t/l back to have engineering figure out next step."

We serviced a

WHIRLPOOL DISHWASHER

Model DU920QWDB0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/02/2021

CC that the unit does not work and the kickplate doesnt not stay in place. Confirmed. The ui will not select a cycle except rinse. Found the kick plate broken at the tabs. Will need a new ui and kick plate. Part is nla. ; ordrng 1 3374803 (Ui) and 1 WP3369193 (Panel)

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Strongsville, OH 44136

David R

Job Details: 12/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/02/2021

"Cc that door broke. Confirmed. Replaced door, leveled unit. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3011LWB

Near Berea, OH 44017

David R

Job Details: 12/02/2021

Cc unit not baking. Found ignitor not drawing correct amps. Replaced from t/s. Tested. Good. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Brook Park, OH 44142

Marie V

Job Details: 12/02/2021

"Cc that the unit is freezing food on that the gasket is not sealing all the way. Took temp 33* on fresh food and -3* on freezer. Set freezer temp to max and advise cust that they can always adjust the temp one snowflake lower if food is freezing on fresh food section, gasket Looks good the middle part on liner was pushed in, put a shim to help gasket seal better. Advice cust to monitor unit. Op test ok"