We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Willowick, OH 44095
Jason N
Job Details: 12/06/2021
"Cc unit making strange noises, not washing well.Ran diagnostics, no codes stored. Ran auto test, unit is not shifting into spin, agitator is spinning. Checked clutch and slider. Found slider will not freely move, lot of resistance on gearcase splines. Unit needs gearcase and slider. Customer not repairing at this time, estimate only. ; ordrng 1 W11455453 (Gearcse) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Euclid, OH 44132
Jason N
Job Details: 12/06/2021
"Cc unit not heating Ran dryer op test, ignitor not glowing, no flame. Checked all thermals down to ignitor. All checked good. Checked power through heater circuit, good voltage all the way to ignitor. Found ignitor has a small crack. Replaced ignitor using truck stock part. Reran op test, good flame and heat. Op test good. ; used 1 279311 (IGNITOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/06/2021
Installed gasket and seal. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Euclid, OH 44132
Jason N
Job Details: 12/06/2021
"Cc unit lid lock flashing, not resetting.Ran diagnostics, found codes f5e1 for lid switch fault, f1e1 for main control fault, and f1e2 for motor control fault. Replaced lid lock assembly, op test no good. Lid lock light flashing and does not respond. Unit needs main control. Part not showing in stock at Marcone, customer does not want to wait, declining repair. Estimate only. ; ordrng 1 W10480261 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS01
Near Cleveland, OH 44108
Joe O
Job Details: 12/06/2021
"Cc: water filter stuckFound water filter not completely released from filter housing. Pushed filter in to re seat, the released with button. Filter came out. Advised customer on how to release filter. Op test ok"
We serviced a
MAYTAG WASHER
Model MAV7700AWW
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/06/2021
"Cc unit making grinding noise now its not workingCustomer stated unit stopped in mid spin, was making grinding noises before hand. Ran quick fill test then switched to spin. Unit basket did not spin, quick grinding noise before basket locked up, belt slipping on pulley. Cannot move pulley or basket in any direction. Transmission is locked, will need replaced. Customer not repairing, estimate only. ; ordrng 1 35-6615 (Transmission)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/06/2021
"Cc: not washing, upper rack not rolling out properlyFound error code F7e1(no heat). Ran diagnostics test cycle. Found unit not washing. Found sump receiving proper power. Found upper rack stop broken off rail. Needs track and sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10460371 (track) and 1 WPW10671942 (sump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/06/2021
"Cc: leds not functioningFound ff led bad(front ice maker). Needs ledCustomer not home to pay for svc and parts. Office to contact; ordrng 1 W11462342 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRPOOL DISHWASHER
Model n/a
Near Highland Heights, OH 44143
Jason N
Job Details: 12/06/2021
"Cc customer wants old unit installedCustomer stated we needs old unit installed as hes moving and taking the new unit with him. Advised we usually dont do installs, called BJ, said we can do it. Reinstalled old unit, no m/s tag. Turned water on, checked for leaks, none found. Ran quick wash test, unit filled and drained. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chardon, OH 44024
Joe O
Job Details: 12/06/2021
"Cc: not drainingReplaced drain pump. Found unit had slow drain. Found chunk of plastic in the end of drain hose, removed. Tested op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/06/2021
"Cc unit not cooling. Customer stated unit freezer is fine, ff section is not cold enough about 50 degrees. Confirmed 50 degrees. Ran fan tests, no airflow in ff section. Checked for frost buildup on ff evap, none found, customer had already defrosted unit for 48 hours. Unit needs evaporator fan/harness. Cust also stated the lights in ff section are dim and freezer light is out. Found freezer LED module needs replaced. Quoted for both parts. Customer is calling KA to see if they can get repair covered, they paid for repair. Advised that if KA provides authorization ; ordrng 1 W11087438 (Ff evap harness) and 1 W10695459 (Freezer led)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 12/06/2021
"Installed fill tube heater, water valve, chute, drip tray and insert. Cycled ice maker. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 12/06/2021
"Installed parts. Ran diagnostics cycle, all functions passed, op test good."
We serviced a
FRIGIDAIRE DRYER
Model FDG336RES1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/03/2021
"Cc: not heatingRan test cycle, unit heated on initial heat. Gas coils opening. Unit cycling heat. Could not duplicate issue. Built estimate for gas coils if customer continues to have an issue; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/03/2021
Installed ui and valves. Op test ok
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44144
Marie V
Job Details: 12/03/2021
"Cc that the unit will start but it shuts off. Started unit, stared filling up with water. Canceled cycle and ran diag found error code F5E1 lid switch fault. Replaced lid lock from T/S ran calibration and auto test, pass. Started a cycle with cust. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/03/2021
"Preheated unit to 350 and after waiting 10 minutes check temp on cast iron pot it was 363 also preheated on convection bake and temperature was 488 also show customer about calibration settings and how to use it and also explain how unit work ,opt test advise to monitor unit opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 12/03/2021
Found a clogged by the exit of tub to drain pump took picture clear and clean also replace drain pump and latch ran diagnostic found error code overload clear error also ran calibration and auto test pass also found that unit is not on its own dedicated circuit advise customer to fix issue other wise we will not service again until thats fix explain him that two unit being plug in the same circuit it could cause unit to act weird I was told by whirlpool and its say it on the owners manual or installation manual
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 12/03/2021
Cc: upper rack fallingFound stop on upper rack not in closed position. Closed stop. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Willoughby, OH 44094
Joe O
Job Details: 12/03/2021
"Installed control, ui, and panel. Tested. Op test okCustomer only received 1 (W11029431) panel."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 12/03/2021
Call whirlpool tech line he said cause unit are not in a dedicated circuit it could cause weird things to washer control like was happening with then the required customer to have unit on its own dedicated circuit and if it still having issue we will service but electrical has to be fix first opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, OH 44105
Marie V
Job Details: 12/03/2021
"Cc that the unit is not cooling. Confirmed, took temps 57g on both sections. Verify compressor is running, no frost on evap, unit is leaking at the evaporator, will need sealed system job. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Berea, OH 44017
Gabriel P
Job Details: 12/03/2021
"Replace control and fan also steam all ice of evap,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/03/2021
Use silicon all around inner ring and let it dry and ran a rinse and spin so far no leaks but still call whirlpool tech line to document spoke to bruce he thinks if everything test good to replace control cause it might be spinning to fast when there still water in basket ordering ; ordrng 1 W11498797 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atwater, OH 44201
Brian M
Job Details: 12/03/2021
Installed gasket OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 12/03/2021
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, OH 44122
Manny
Job Details: 12/03/2021
"Part is not here I spoke to landlord and he told me parts are on top of dryer. Reordering part.; ordrng 1 Wp694674 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Ravenna, OH 44266
Brian M
Job Details: 12/03/2021
Cc of wrinkle in gasket Fixed gasket OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, OH 44124
Manny
Job Details: 12/03/2021
Replaced tub ran diagnostics cycle no leaks op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Ravenna, OH 44266
Brian M
Job Details: 12/03/2021
Customer showed pop took pic Cc unit colder than set point Found temp to be about 25 low Calibrated unit OP Test Ok
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Hiram, OH 44234
Brian M
Job Details: 12/03/2021
Cc of noise Found noise coming from belt and idler pulley Customer wants to wait on the repair he will call in a week or so once he gets paid ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, OH 44021
Corina B
Job Details: 12/03/2021
"Replaced the condenser and drier. Ran nitrogen 140 lbs with soap bubbles. Could hear the nitrogen leaking from the left front side of the cabinet. Called t/l Bruce unit is non repairable. ; used 2 L13000619, 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Elyria, OH 44035
Angel
Job Details: 12/03/2021
Cc that unit had condensation in ff section but was not doing it anymore because her daughter changed the temperatures to the recommended. Verified temperatures and ff section was at 39* and freezer was at 5* also checked all seals and are good as well. Unit does not have any condensation as of now and is functioning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Oberlin, OH 44074
David R
Job Details: 12/03/2021
"Cc unit sometimes lights not working or dispenser not working. Found deli control water damage and corroded. Gave estimate. Customer paid SVC only. ; ordrng 1 WPW10677119 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUG24FRECX00
Near Mayfield Heights, OH 44124
Marie V
Job Details: 12/03/2021
"Took door apart and found that the hinges are on the left side, had to take hinges from old door and set them on new door to make it work. Replace door, tested door. Showed cust. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Manny
Job Details: 12/03/2021
"Cc unit lights are off, Replaced LED module, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Manny
Job Details: 12/03/2021
"Cc unit gets stuck with error codes, found error codes F6e2 and f6e3 for ui and control fault, replaced main control and console, ran calibration and diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Manny
Job Details: 12/03/2021
Two doors were sent used one and customer will give the other one back to the builder. Replaced freezer door opt test ok
We serviced a
MAYTAG DRYER
Model MGD6230HW
Near Mentor, OH 44060
Joe O
Job Details: 12/03/2021
Cc: does not heatCannot test gas due to no gas hookup. Tested igniter and flame sensor. Gas coils opened. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Solon, OH 44139
Brian M
Job Details: 12/03/2021
Cc of a noise metal on metal noise Ran unit for 30 min did not hear any abnormal noise Checked vent and shorten vet for customer Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/03/2021
Cc of no ice Ran icemaker error check no errors Found ice in mold ran harvest unit pushed ice out Ran fill test Could not duplicate issue OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJV00
Near Warrensville Heights, OH 44128
Corina B
Job Details: 12/03/2021
"Recovered refrigerant, replaced drier, used nitrogen with soap bubbles no bubbles. pulled 28vac w/ pump, watched, good, charged 42 grams of r600, unit cooling, pressures good, op test ok"
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Manny
Job Details: 12/03/2021
"Replaced gas valve opt test ok, ran 3 different cycles with cux to show unit is working correctly."
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Novelty, OH 44072
Brian M
Job Details: 12/03/2021
Installed hinges OP Test Ok
We serviced a
MAYTAG RANGE GAS
Model crg7400baw
Near Cleveland Heights, OH 44118
Marie V
Job Details: 12/03/2021
"Cc that the oven does not work. Confirmed found weak ignitor. Replaced it, tested oven. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Elyria, OH 44035
Gabriel P
Job Details: 12/03/2021
Found broken blade correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Corina B
Job Details: 12/03/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600 unit cooling, pressures good, op test ok ; used 1 L13000619, and 1 Tjaf1200 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, OH 44022
Marie V
Job Details: 12/03/2021
"Replaced valve, control and float switch, tested unit several times, pass. No leaks found. Ran diag no error codes. Op test okBrought core for return. Called safety told them whats been done on the unit today
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSB00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/03/2021
"Cc that the unit is making a noise. Confirmed. Noise is when compressor stops it makes the noise, called Bj help me diag, compressor have spring broken inside so it raddleds when it stops. Unit will need new compressor. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Marie V
Job Details: 12/03/2021
"C that then start a load it goes sensing, wash and rinse and then it goes back to wash and does nothing. Then cust has to run drain and spin. Ran diag got error code F8E1 not fill long fill. Deleted error code ran auto test found one of the valve was close, opened up and started a new cycle. Opened door and unit keep running, it did not stopped. Unit will need new lid lock.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Elyria, OH 44035
Gabriel P
Job Details: 12/03/2021
"Fix door and side panels,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/03/2021
"Found nothing inside pump but found pump shaft broken ordering pump ; ordrng 1 WPW10276397 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Lakewood, OH 44107
Manny
Job Details: 12/03/2021
"Replaced main control, ran normal cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Joe O
Job Details: 12/03/2021
"Recovered refrigerant, installed compressor, and drier. Put unit into 28 inch vac for 15 mins. Went to charge unit. Compressor excessively loud. Compressor not starting. Re ordering compressor; ordrng 1 WPW10507886 (compressor), used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details: 12/03/2021
Replaced the bake element. Heated the oven to 350*. Opt test ok.
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/03/2021
"Replaced hinges, and spring, tested door by opening and closing a few times. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Perry, OH 44081
Dan H
Job Details: 12/03/2021
"Installed new control , op test good"
We serviced a
HOTPOINT REFRIGERATOR
Model CSR19EWC
Near Painesville, OH 44077
Dan H
Job Details: 12/03/2021
"Customer complaint that unit is leaking , found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44102
Angel
Job Details: 12/03/2021
Cc that unit is not turning on. Checked power and has 120vac. Checked power at control board and has the 120vac but the led indicators are not on. Will need control board replaced. Ordering control office to reschedule part is not in stock.; ordrng 1 W11498797 (Control board.)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Angel
Job Details: 12/03/2021
Cc that unit is not washing her clothes. Ran diagnostics ran a test agitation and would not agitate. Looked under washer and shifter was out of place so i replaced with the shifter from the service pointer ran a calibration and auto test for the customer to see its working. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, OH 44081
Dan H
Job Details: 12/03/2021
"Customer complaint of loud popping noise, confirmed, left side spring is popping, ordering new left side hinge; ordrng 1 316216501 (Lh hinge)"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Geneva, OH 44041
Dan H
Job Details: 12/03/2021
"Customer complaint of noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, OH 44149
David R
Job Details: 12/03/2021
"Found ice door flap not closing back which is causing the freeze up of the icemaker and water line. Ordering kits needed for repair.; ordrng 1 WR49X10228 (Ice chute kit) and 1 WR49X10233 (Kit, spring) and 1 WR23X10783 (Switch) and 1 WR17X10706 (Crank door) and 1 WR02X10585 (Spring) and 1 WR17X11653 (Flap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 12/03/2021
"Cc unit water levels low. Went through diagnostics, good, no error codes. Ran test cycle and calibration. Good. Went through bulky sheets plus deep water to show customer different water levels. Unit test good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsville, OH 44048
Dan H
Job Details: 12/03/2021
"Customer complaint that unit is leaving blue dye on clothes and damaging clothes, no sharp edges in basket, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, blue in basket is from fabric softener, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Customer complaint that unit is not spinning properly, confirmed, found suspension worn, unit needs new suspension, customer does not want repair at this time ; ordrng 1 W10820048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Broadview Heights, OH 44147
David R
Job Details: 12/03/2021
"Cc unit not dispensing ice. Find ice bucket is getting jammed up mechanical gears. WR29X10097 ice bucket. Customer just paid SVC only. Do not order parts. ; ordrng 1 WR29X10097 (Ice bucket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 0 degrees, found evaporator fan not running , fan motor is receiving 14vdc, unit needs new evaporator fan motor and blade; ordrng 1 WR60X30922 (Blade) and 1 WR60X10185 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, OH 44107
Angel
Job Details: 12/03/2021
Cc that unit turns on and shuts off. Verified and units blower wheel was clogged with sponges and lint and drill bits causing no error flow to go through and over heating shutting off the unit. Cleaned out with vacuum removed all debri and lint also had to change out rollers because they were completely worn out. Replaced rollers from sur plus the belt and pulley were in good condition. Reassembled everything back together. Tested unit and air is flowing and running as should. Opt test ok.; used 2 WPW10314173 (Rollers) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Angel
Job Details: 12/03/2021
Cc that unit turns on and shuts off and will not finish cycle. Ran diagnostics and found error code F5E2 and F5E3 which they are both lid lock failures also had a F0E5 over load. Ran some test from tech sheet for the lid lock and will need lid lock replaced. Replaced lid lock from truck stock tested unit and started functioning as should was not flashing or turning off. Opt test ok.; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Cc that unit is not filling properly. When i got to the unit saw that the drain hose was lain on the floor. Ran diagnostics and found error code F8E1 valve error and F0E5 off balance load. I ran a test cycle on unit and when unit started filling it was syphoning the water out i explained to the customer why its happening and that she will habe to raise the drain hose at least 37 high. I still replaced valves with new ones ran a quick test and everything passed as should. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Kingsville, OH 44048
Dan H
Job Details: 12/03/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, unit started leaking after agitation began, found crack in tub above gearcase, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Replaced heater with service pointer one tested unit for any leaks and leveled unit for customer as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Installed new door , op test good"
We serviced a
JENN-AIR RANGE
Model sve47100b
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
"Cc that units heating element burnt out. Confirmed, it blew on one corner replaced with new element preheated to 350* unit working as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 12/03/2021
Cc that unit has a F9E0 error code and would have to reset the unit to have it work again. Ran diagnostics to check for error codes and found F6E0 ui lost contact and F9E0 product mis-wire. Removed unit and checked all connections and found that on the control board one of the screws on one of the resistors the nut came off and the screw fell forward making contact with the other resistor. Called BJ and sent picture to him and said to replace the control board and ui. Ordering parts.; ordrng 1 W11232121 (Ui) and 1 W10821712 (Control)
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814QB4A
Near Ashtabula, OH 44004
Dan H
Job Details: 12/03/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Parma, OH 44134
David R
Job Details: 12/03/2021
"Cc unit FZ had lost temp. Tested temp bf or both sections. 39 in FF and 1 in FZ. Took off back evap and took pic, evap has good frost pattern all the way down. Cooling is good. Could of been a board glitch. All fans are good. Unplugged unit for 5 mins. Set defrost to automatic 8 hr. Customer to monitor over weekend. Good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 12/03/2021
"Replaced all seals and gaskets, and float switch. Ran a diagnostics test and normal test. Good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 12/03/2021
"Replaced fill tube and icemaker, ran test 96/97. Good. No visible leaks. Good. Op test ok."
We serviced a
MAYTAG DRYER
Model MED3000BW0
Near Middlefield, OH 44062
Brian M
Job Details: 12/03/2021
"Cc unit is loud and vent housing broken Found idler pulley seized to shaft and front of vent broken Needs pulley and housing ; ordrng 1 279640 (pulley,idler) and 1 W10906551 (moisture sensor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED835DC4
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/02/2021
"Cust wants door to open from left to the right. Swapped door , hinges and latch. Op test ok"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Orwell, OH 44076
Brian M
Job Details: 12/02/2021
Cc of noise when runningFound unit to have a grinding noise Rotated drum opposite something fell out of drum lip Ran unit with customer noise is gone
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/02/2021
Cc that hot light is not showing when turning right side elements on This is a issue with element abs switch not reading properly Will need burners and switchs ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 W11517959 (Burner) and 1 W11171119 (elmnt-surf)
We serviced a
ESTATE RANGE
Model TGS325GW7
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/02/2021
"Cc that oven is not heating or cooking well. Verified by preheating to 350* and unit when i preheated and waited about 15mins was at 345* to 355. So what i did was calibrated the oven 10* more for her and explained to her how to calibrate it to her preference, but unit is heating and keeping temperature as should. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Amherst, OH 44001
Angel
Job Details: 12/02/2021
"Cc that unit is not responding when pressing the buttons or filling with water. Confirmed tried starting unit but would not want to start took apart door checked connections and found the ui harness corroded and ui had some liquid spilled on it as well also the connector on the ui was corroded. Will need ui with harness and control board replaced. Gave customer estimate and said they will leave like that for now and try to find another unit.; ordrng 1 W10902370 (Ui) and 1 W10866124 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Cleveland, OH 44109
Manny
Job Details: 12/02/2021
"Cc ice at the bottom of freezer, found drain tube clogged, replaced drain tube with pre Id part op test ok"
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW1
Near Mentor, OH 44060
Dan H
Job Details: 12/02/2021
"Installed new thermostat and thermal fuse, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 12/02/2021
"Customer complaint that oven is not heating properly, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44112
Jason N
Job Details: 12/02/2021
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 minutes, held vacuum, no change to gauges. Recharged system with 4.27oz of r134a. Low side pressure stable at 1psi, frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Painesville, OH 44077
Joe O
Job Details: 12/02/2021
"Cc: rubbing noiseFound motor bushing failed and caused motor to rub on part of the bushing. Found motor mount is bent. Found damage to front panel, and cabinet. Needs cabinet, panel, motor plate, and motorParts out of stock. Office to reschedule; ordrng 1 W10248059 (panel) and 1 279827 (motor!dryer) and 1 8533643 (cabinet) and 1 WP348780 (base)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TSC
Near Mentor, OH 44060
Joe O
Job Details: 12/02/2021
"Cc: not cooling properlyFound unit is in the garage. Found temps in ff section at 40 degrees, freezer at 24 degrees. Found unit has good frost pattern. Customer stated it seems to only be since it got colder. Advised customer refrigerators do not functioning properly during colder months. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Willoughby, OH 44094
Joe O
Job Details: 12/02/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ1
Near Ravenna, OH 44266
Brian M
Job Details: 12/02/2021
Cc of leak Suspect door gasket Replaced gasket Ran test cycle no leak found
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Corina B
Job Details: 12/02/2021
"CC that the oven door does not shut all the time. Called t/l Scott checked the hinges, good, checked the gasket, good, no damage to the cabinet. Wants customer to do a self clean, to pull the door inward. If it still is happening to call t/l back to have engineering figure out next step."
We serviced a
WHIRLPOOL DISHWASHER
Model DU920QWDB0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/02/2021
CC that the unit does not work and the kickplate doesnt not stay in place. Confirmed. The ui will not select a cycle except rinse. Found the kick plate broken at the tabs. Will need a new ui and kick plate. Part is nla. ; ordrng 1 3374803 (Ui) and 1 WP3369193 (Panel)
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 12/02/2021
Replaced latch. Tested. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/02/2021
"Cc that door broke. Confirmed. Replaced door, leveled unit. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3011LWB
Near Berea, OH 44017
David R
Job Details: 12/02/2021
Cc unit not baking. Found ignitor not drawing correct amps. Replaced from t/s. Tested. Good. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Brook Park, OH 44142
Marie V
Job Details: 12/02/2021
"Cc that the unit is freezing food on that the gasket is not sealing all the way. Took temp 33* on fresh food and -3* on freezer. Set freezer temp to max and advise cust that they can always adjust the temp one snowflake lower if food is freezing on fresh food section, gasket Looks good the middle part on liner was pushed in, put a shim to help gasket seal better. Advice cust to monitor unit. Op test ok"