Service History 132

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Parma, OH 44129

Bill

Job Details: 07/13/2023

"Changed Ui, control, and thermistor, steamed out evaporator. Opt test good"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/13/2023

"Replaced the cable. Found the tub leg bent. Will need a new tub and hinges. Office to reschedule; ordrng 1 WPW10681514 (Tub) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/13/2023

"CC that the unit is not starting. Confirmed. The lid lock is clicking. Will need a new latch. Replaced the latch from t/s. Ran a calibration. Opt test ok. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, OH 44266

Jason N

Job Details: 07/13/2023

"No refrigerant to recover in system. Installed sealed system parts. Pulled vacuum on system to 28 in/hg. Held vacuum. Vacuum decay found. Pressure checked system, found leak at factory epoxy joint on new filter drier. Replaced filter drier using truck stock part. Pulled vacuum on system. Held vacuum. Recharged system with 4.8oz of r134a. Low side pressure stable at 7 psi. Good frost pattern starting on evaporator. Advised that customer allow up to 24 hrs for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Cleveland, OH 44120

Corina B

Job Details: 07/13/2023

"CC that the unit is not cooling. Confirmed. Fz12 ff 54. Found the ff section cover in frost and ice. Will need a new control, ui and harness. Cust is going to unplug the unit so I do not have to steam it out.; ordrng 1 WPW10675033 (Control) and 1 WPW10677104 (Ui) and 1 W11087438 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Kent, OH 44240

Jason N

Job Details: 07/13/2023

"Cc unit stopped in mid cycle, no draining Found unit flashing fault code f9e1 for drain problem. Checked under unit, found wires ripped out of drain pump connector. Repaired wiring, and reconnected drain pump. Ran test cycle, unit drained our, all functions passed. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Thompson, OH 44086

Dan H

Job Details: 07/13/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11416363 (Sump)"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rock Creek, OH 44084

Dan H

Job Details: 07/13/2023

"Customer complaint that unit kept running, unit unplugged, plugged in, drain pump started, unit is in continuous drain, canceled cycle ran diagnostics found f8e1(long/no fill) error code, good flow through valves, lid locks, unit agitates and spins, drain pump is working, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/13/2023

"Customer complaint of grinding noise, confirmed, found cam grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Maple Heights, OH 44137

Corina B

Job Details: 07/13/2023

CC that the ice maker is leaking and loose. Confirmed. Found the fill tube not connected and the back screw is not holding the ice maker. Steamed out the ice. Installed the fill tube. Reattached the ice maker secure. Tested no leaks. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW3

Near Solon, OH 44139

Corina B

Job Details: 07/13/2023

"CC that the unit does not turn on. Confirmed.found the blower wheel is spinning without the motor spinning. Will need a new wheel and motor. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Conneaut, OH 44030

Dan H

Job Details: 07/13/2023

"Customer complaint that plastic pieces are coming out with ice, found ice maker ejector fingers broken off in pieces, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVWH5

Near Beachwood, OH 44122

Corina B

Job Details: 07/13/2023

CC that the ice maker is not working. Confirmed. Found the ice maker not cycling. Replaced the the ice maker from t/s. Cycled and filled. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS268ZCB1

Near Geneva, OH 44041

Dan H

Job Details: 07/13/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier, customer does not want repair ; ordrng 1 5304475102 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Wickliffe, OH 44092

Corina B

Job Details: 07/13/2023

"Replaced the element and cutoffs. Tested. Opt test ok."

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Lorain, OH 44055

Marie V

Job Details: 07/13/2023

"Cc that the unit makes a squeaky noise and it shakes while spinning. Stared unit heard a squeaky noise. Tilted unit and found lots of oil from gearcase. Showed cust, also dampers needs to be replaced, cust will not fix. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Shifter) and 1 WH01X27538 (Belt) and 1 WH43X30957 (Agitator) and 1 WH03X35577 (Dampers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grafton, OH 44044

David R

Job Details: 07/13/2023

"Cc unit higher temps in FF about 45*, been that way for about a week. Following trouble shooter for Low Cool, Service Test 39, RC evap thermistor, test shows 02 open. Will need to replace RC thermistor and also replacing control board again as well, both might be shorted. Ordering thermistor, fan with harness, control and damper; ordrng 1 W10811365 (Control) and 1 W11087438 (Fan with harness) and 1 W10316760 (Thermistor kit) and 1 WPW10248595 (Damper)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44114

Bill

Job Details: 07/13/2023

"Installed new switch, opt test good"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD506GSS05

Near Beachwood, OH 44122

Manny

Job Details: 07/13/2023

"Replaced module no good unit keeps clicking,double checked the wiring and check outlet polarity both good, hooked to a different out still no good, Calling tech line spoke to Nate he had me run some test and readjust the burners heads still no good, he is sending unit for review; saved tckt"

We serviced a

KENMORE DRYER

Model 110.66822694

Near Beachwood, OH 44122

Manny

Job Details: 07/13/2023

"Replace belt, ran test cycle, opt test ok"

We serviced a

GE REFRIGERATOR

Model CYE22TSHNSS

Near Warrensville Heights, OH 44128

Manny

Job Details: 07/13/2023

"Cc unit leaking water, verified and found a sheet of ice in the freezer underneath the drawer, cleared ice and checked drain a frozen steamed and cleaned ice pot test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, OH 44131

Manny

Job Details: 07/13/2023

"Installed drain hose ran test cycle, no leaks, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Aurora, OH 44202

Jason N

Job Details: 07/13/2023

Installed main control and drain pump. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Aurora, OH 44202

Jason N

Job Details: 07/13/2023

"Cc unit not drying dishes after last repairRan diagnostics, found code 7-1 for no heat. Ran test cycle in entirety. Heater turned on at the end of the cycle. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 07/13/2023

"Cc unit not cooling Found both sections at room at room temperature. Compressor is running, but no heat on discharge line. Tapped system, low side reading 18 in/hg vacuum. Unit has a refrigerant leak. Pressure checked system using 140 psi of nitrogen. Found excessive corrosion on ff evaporator and pinhole on suction line. Unit will need sealed system repair, ff evaporator, compressor replaced and system recharge. Quoted customer. Customer declined repair at this time. ; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Filter drier) and 1 W10832994 (Compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY7

Near Wickliffe, OH 44092

Joe O

Job Details: 07/13/2023

"Cc: leaking, ice build up in freezerFound drain tube plugged up. Needs drain cleared. Cleared drain tube, and ice build up. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48MDX05

Near Chardon, OH 44024

Jason N

Job Details: 07/13/2023

Cc unit door not sealing Customer stated the refrigerator side door is no longer closing and sealing properly. Found lower door closure spring and linkage broken. Part (2004566) is discontinued. Unable to repair unit.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Chardon, OH 44024

Jason N

Job Details: 07/13/2023

Cc unit hood light not workingFound no bulb in socket. Replaced socket and installed new bulb using customer supplied pre Id parts. Tested light operation. Light operation test good on all levels. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2023

Cc: leaking under unit when dispensing waterFound water leaking from guess fitting. Replaced guess fitting. Tested. Op test ok ; used 1 WR02X11330 (5/16 UNION) from stock

We serviced a

AMANA REFRIGERATOR

Model ATB1504ARW

Near Willowick, OH 44095

Joe O

Job Details: 07/13/2023

"Cc: not cooling properlyFound temps in ff section at 62, freezer at 15. Found evap completely frosted over. Disconnected heater, checked open. Manually entered defrost. Unit not heating. Needs defrost heaterHeater shows discontinued.; ordrng 1 63001049 (Defrost heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/12/2023

"Cc unit door locked and light flashing Found unit locked and lock light flashing. Ran diagnostics, found codes f5e2 for door lock error and f3e1 for water level system error. Cleared faults, door unlocked. Ran test cycle, all functions passed, no faults at end. Ran spin and drain cycle several times, door locked and unlocked properly when canceled. Op test good."

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/12/2023

"Cc unit making loud noise and couldnt get it to drainPressed cancel for 3 seconds, unit drained out properly. Started wash cycle, wash motor running loud. Checked unit unit, also found pump is leaking water. Unit will need pump and motor replaced. Quoted customer for pump and motor replacement. ; ordrng 1 WD26X23258 (Pump wash kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near North Ridgeville, OH 44039

Manny

Job Details: 07/12/2023

"Cc unit not washing, verified and found codes 3-3 for sensor no calibrating, 7-1 for no heat, 4-3 for motor not running and 1-2 for control issues unit needs control, sensor, heater and motor ; ordrng 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2154DRA

Near Beachwood, OH 44122

Bill

Job Details: 07/12/2023

Snaked and seamed lines from both the freezer and refrigerator. Opt test good

We serviced a

KENMORE WASHER

Model 110.2713241

Near Lakewood, OH 44107

Bill

Job Details: 07/12/2023

"Cc not shifting or spinning, confirmed cc. Pulled diagnostics found code f5e2 shifter. Gave customer estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W10754448 (Shifter coil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elyria, OH 44035

David R

Job Details: 07/12/2023

"Frost build up in FZ. Found gap at bottom of door, liner coming away from cabinet. Too much of a gap to seal up. Non repairable. Calling techline to document, non repairable.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Fairview Park, OH 44126

Marie V

Job Details: 07/12/2023

"Cc that unit was not cooling, lost all food but unit was disconnected and defrosted, 3 days later unit temps are correct. When arrived unit was defrosting, when finished , took cover off and verify frost, frost is perfect. Asking cust they had towels set on floor because of some water coming out from unit. That could be a defrost issue. Will order defrost circuit parts. Office will contact once they have eta on the part. ; ordrng 1 WPW10758681 (Ui) and 1 W11035841 (Control) and 1 W11551372 (Harness wire)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Chesterland, OH 44026

Brian M

Job Details: 07/12/2023

"Cc of noise Found noise coming from cam and actuator Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Madison, OH 44057

Dan H

Job Details: 07/12/2023

"Customer complaint that unit is leaking, found valve not closing properly and filling tub, installed new valve , op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Independence, OH 44131

Corina B

Job Details: 07/12/2023

CC that there is moisture in the ff section. Confirmed. Found the cabinet and liner splitting. Took pictures. Call t/l Nate unit is non repairable.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Cleveland, OH 44109

Jason N

Job Details: 07/12/2023

"Installed door gaskets. Ensure good seal to cabinets. Advised customer slight wrinkles in gaskets are normal and will flatten over time, but gaskets are sealing properly. Op test good."

We serviced a

KITCHENAID DBL WALL OVEN

Model Kode507ess21

Near Solon, OH 44139

Marie V

Job Details: 07/12/2023

"Cc that the oven is not working properly. Ovens where on when arrived. Took temps with thermocouple, in range. But for cust the foot is not done at the correct time and temp. Recommended calibrating but test first with cookies before anything else. Also when cooking food that takes less than one hour allow oven 10 to 15 minutes after it preheated to insert food, this will help getting food done properly at the proper time. Op test ok"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Cleveland, OH 44111

Bill

Job Details: 07/12/2023

"Cc unit not heating, confirmed cc. Ran unit with a cup of water for 3 min, while connected to amp meter. Cup was still cold, unit didnt pull more then 6.7 amps. Could not hear the low tone of the magnetron operating. Ordered magnetron, mag covered for 120 months according to entitlement. Office to follow up as mag was out of stock.; ordrng 1 W11391712 (Magnetron)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Ashtabula, OH 44004

Joe O

Job Details: 07/12/2023

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model whd3090gw0

Near Cleveland, OH 44113

Jason N

Job Details: 07/12/2023

"Cc unit not heating, running loudRan dryer op test, monitored heat after compressor started. Found noise to be loose panel in rear vibrating when compressor starts. Tightened screws. No heat in unit after 5 minutes, condenser not heating, evaporator at room temperature. Unit has a refrigerant leak, will need base unit replaced. Quoted customer. Customer declined repair. ; ordrng 1 W11095574 (Base)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, OH 44024

Brian M

Job Details: 07/12/2023

Cc no ice and ui panel numbers are bad found error e5 Icemaker thermistor Found fill tube frozen Needs heater and icemaker Found ui panel bulbs are dim ; ordrng 1 W11087201 (heater) and 1 W11658802 (Icemaker) and 1 W11387386 (Ui)

We serviced a

SAMSUNG DRYER

Model DVE52M7750VA3

Near Avon, OH 44011

Manny

Job Details: 07/12/2023

"Cc unit leaking water, verified and found vent disconnected reconnected and opt test ok"

We serviced a

FRIGIDAIR REFRIGERATOR

Model LGHB2869TF9

Near Hiram, OH 44234

Brian M

Job Details: 07/12/2023

"Installed fan but found at this time light frost pattern on evap Unit has sealed system issue Will need evap and compressor ; ordrng 1 5303918411 (compressor kit) and 1 5303918569 (evaporator kit) and 1 241577505 (invertor), used 1 WPW10143759 (DRIER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Ravenna, OH 44266

Brian M

Job Details: 07/12/2023

"Cc not cooling well enough Found air duct missing from freezerNeeds parts ; ordrng 1 2203594 (duct-air) and 1 W10803597 (scoop-air) and 1 WP489478 (screw) and 1 4388500 (refer door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Brian M

Job Details: 07/12/2023

Cc lid not locking Found error for low flow Found cold valve shut off turned on Ran auto test OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44102

Marie V

Job Details: 07/12/2023

"Replaced gearcase, shifter, wash-plate, belt and cam. Ran a calibration and then auto test . All working properly. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Strongsville, OH 44136

David R

Job Details: 07/12/2023

"Cc unit oven light not going off. Has been on since delivered. All voltage comes from main control, ordering main control and UI display.; ordrng 1 W11034208 (Control) and 1 W11029431 (UI control)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44113

Jason N

Job Details: 07/12/2023

"Cc unit not drainingChecked under unit, found black wire on drain pump broken. Repaired wire. Ran drain and spin, unit drained out properly. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Sheffield Lake, OH 44054

Manny

Job Details: 07/12/2023

"Cc unit not clicking, verify and unit not clicking pull the drawer out and unit comes on notice that the drawer wasnt installed properly and was really close to the electrode causing it to spark on the drawer, opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/12/2023

Cc unit making noise Found blower wheel cracked Replaced wheel OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44106

Jason N

Job Details: 07/12/2023

"Cc unit will not power onVerified no power condition. Checked voltage to main control P1. Good at 122v, no status LED onboard. Unit will need main control replaced. Quoted customer. Replaced main control using truck stock part. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL) from stock"

We serviced a

GE REFRIGERATOR

Model ZIR36NMHRH

Near North Royalton, OH 44133

David R

Job Details: 07/12/2023

"Cc unit leaking water. Unit is almost 20 years old. Found rusted and broken evap drain tray on FF side. Also build up with ice on evap. Evap tray is discontinued WR17X10648, no stock anywhere, "

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Lorain, OH 44052

Manny

Job Details: 07/12/2023

"Cc unit Leaking underneath, verified and found unit with wrong drain hose, tested unit and no leaks, advise customer to keep the hose installed as the hose that the unit came with is a dishwasher drain hose, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44109

Bill

Job Details: 07/12/2023

"Cc broken lock, confirmed cc. Lid latch broken, ordered new latch follow up scheduled for 7/17.; ordrng 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Brecksville, OH 44141

David R

Job Details: 07/12/2023

"Cc she did a cycle, took clothes out and now will turn on but cannot select any settings. Plugged unit in, found the Control Lock was on, turned off. Ran diagnostics, no error codes. Ran test mode. All components working. Ran a normal cycle. Advancing and working correctly. Customer could of turned control lock on without paying attention. Unit is good. Op Test Ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HES

Near Avon Lake, OH 44012

Marie V

Job Details: 07/12/2023

Replaced water valve and clip. Tested water and defrosted ice maker fill cup that was frozen. Ice maker cycled and filled with water. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lorain, OH 44053

Marie V

Job Details: 07/12/2023

"Cc that unit is not drying. Ran diag found code 2-1 ui stuck button 7-1 no heat. Allowed test to finish and took temps over 145* explain cust that needs to run hot water before starting unit, it deactivated heating element. Now is working again. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44053

Marie V

Job Details: 07/12/2023

"Cc that unit is not spinning the clothes out and is making a noise. Tested unit found hub is stripped. Replaced from T/S, also tested unit on high speed spin and is shaking a lot. Will need new dampers. ; ordrng 1 W11130362 (Suspension), used 1 W10528947 (HUB) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Warrensville Heights, OH 44128

Bill

Job Details: 07/12/2023

Changed control opt test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near North Royalton, OH 44133

David R

Job Details: 07/12/2023

"Replaced icemaker FZ. Tested. Called for water. No noise. Good, Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Strongsville, OH 44136

David R

Job Details: 07/12/2023

Cc deli drawer off track. Seems customer put drawer in off tracks. Pulled out and corrected. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Amherst, OH 44001

Marie V

Job Details: 07/12/2023

"Cc that the fresh food section is not cooling. Took temps 50s* in fresh food and 5* in freezer, found evaporator frosted over. Verify defrost sensor and it shows open. Verify harness found that is broken will need new.; ordrng 1 W11650659 (Heater)"

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW

Near Bedford, OH 44146

Bill

Job Details: 07/12/2023

"Cc problem with cord, could not confirm. Plugged cord into amp reader, no issues. Did find cover for thermostat broken, ordered cover office to follow up as cover was out of stock.; ordrng 1 W11592037 (Panel)"

We serviced a

KENMORE RANGE

Model 79074333311

Near Oberlin, OH 44074

David R

Job Details: 07/12/2023

"Cc bake not working, customer already has bake ignitor he purchased on his own. Replaced. Tested at 350* good, cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, OH 44001

Marie V

Job Details: 07/12/2023

"Cc that the unit stopped making ice. Took temps 6* in freezer fresh food section was at 40*. Ice maker had condensation, cleaned out, will need new heater. Ordering parts. ; ordrng 1 W10815476 (Fill tube) and 1 W10846539 (Ice box fan) and 1 W11087201 (Heater) and 1 W10843055 (Control)"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS04

Near Walton Hills, OH 44146

Bill

Job Details: 07/12/2023

"Cc oven not reaching temps, confirmed on convection setting. Oven temp off by 30 to 35 deg low, found error code f2e1 stuck or shorted key. Ordered UI office to follow up as UI was out of stock. Tried to adjust calibration by 10 deg, same results.; ordrng 1 W11093253 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

David R

Job Details: 07/12/2023

"Cc grinding noise, but all components working. No error codes. Doesnt seem to be grinding or squeaking when spin/agitate. Super loud noise when the when the water is being put in from valves. Something stuck under washplate. Washplate a little hard to get off. Might chip it coming off. Would replaced valves, belt and pulley, and washplate ; ordrng 1 W11513255 (Valves) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11510461 (Washplate)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Wickliffe, OH 44092

Joe O

Job Details: 07/12/2023

Installed door and name plate. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairport Harbor, OH 44077

Dan H

Job Details: 07/12/2023

"Customer complaint that water temperature is not correct and unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, flow through valves is good, found hot and cold fill hoses reversed, corrected, ran auto test, op test good"

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Seven Hills, OH 44131

Corina B

Job Details: 07/12/2023

CC that the unit shakes and makes a noise when running. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44134

Corina B

Job Details: 07/12/2023

CC that there is a squealing. Confirmed. Replaced the dryer repair kit. Opt test ok.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Euclid, OH 44132

Dan H

Job Details: 07/12/2023

"Customer complaint of burning smell and unit is not completing cycles, ran diagnostics found pressure sensor error and out of balance error, pressure hose is clear, suspension is good, unit drains and spins, unit needs new control; ordrng 1 WH22X35597 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS03

Near Richmond Heights, OH 44143

Joe O

Job Details: 07/12/2023

"Cc: ff section not coolingFound temps in ff section at 70 degrees, freezer at -4. Found evap completely frosted over. Entered manual defrost. Found unit is heating. Needs control. Replaced control. Tested. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Parma, OH 44134

Corina B

Job Details: 07/12/2023

CC that the unit is not spinning the clothes out and its not making any noise. Ran diag F7E5 SHIFTER FAULT. Replaced the shifter from t/s. Ran a calibration. Started a rinse and spin with towels. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, OH 44094

Dan H

Job Details: 07/12/2023

"Customer complaint of no water detected error code, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, unit needs new valve, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Kirtland, OH 44094

Dan H

Job Details: 07/12/2023

"Customer complaint of squealing noise, confirmed, found pulley and roller seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, OH 44117

Joe O

Job Details: 07/12/2023

Cc: not working correctlyFound drain hose laying on the floor. Advised customer drain needs to be secured and a minimum height of 38 inches off the floor. Found error code f8e1(long fill). Placed drain in stationary sink. Ran auto test. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Lakewood, OH 44107

Corina B

Job Details: 07/12/2023

"CC that the unit does not spin the clothes. Confirmed. Ran diag F7E5 SHIFTER FAULT, F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F7E1 BASKET SPEED FAULT. Found water leaking from the Gearcase on the motor, capacitor, cam, belt, gearcase, harness, Washplate. Ordering the control because of moisture in the harness could of shorted the control. Office to reschedule appointment ; ordrng 1 W10846191 (Washplate) and 1 W11131700 (Harness) and 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor) and 1 W11124822 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lakewood, OH 44107

Corina B

Job Details: 07/12/2023

Replaced the led light. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Willoughby Hills, OH 44094

Dan H

Job Details: 07/12/2023

"Customer complaint of frost build up, doors are sealing, freezer section drawer is gliding correctly, found moisture build up on mullion, turned on mullion heater, adjusted freezer section door, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44112

Jason N

Job Details: 07/12/2023

"Installed ice maker. Ran manual test cycle, ice maker indexed and filled mold with water. Op test good."

We serviced a

MAYTAG DRYER

Model LDE9334ACE

Near South Euclid, OH 44121

Joe O

Job Details: 07/12/2023

"Cc: screeching at start of cycleFound belt dry rotted. Checked pulley and rollers, all free spin. Needs belt; ordrng 1 WPY312959 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/12/2023

"Cc panel wasnt functioning Found stored errors f1e0 f2e1 Communication errors Recommend replacement of ui and control ; ordrng 1 W11091880 (panl-cntrl) and 1 W11082269 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairview Park, OH 44126

Manny

Job Details: 07/12/2023

"Cc unit making a loud noise and getting worse, verified and found code fa-e2 and fa-e4 for diverter and vent, unit needs pump motor and vent assembly. ; ordrng 1 W11416363 (Pump motor) and 1 W11649995 (Vent assembly)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW8

Near Cleveland, OH 44109

Manny

Job Details: 07/12/2023

"Installed icemaker (provided by customer), ran harvest and fill test both pass, opt test ok"

We serviced a

GE REFRIGERATOR

Model GSL25JFPDBS

Near Lakewood, OH 44107

Corina B

Job Details: 07/12/2023

"CC that there is no ice and its not cooling. Confirmed. Found the unit not going into a defrost and the compressor is clunking when shutting off. Will need a new compressor and defrost heater. Cust does not want to repair ; ordrng 1 WR87X10226 (Compressor) and 1 WR51X10055 (Heater), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MTB2456DEQ

Near Geneva, OH 44041

Dan H

Job Details: 07/12/2023

"Customer complaint that unit is leaking water, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Willoughby, OH 44094

Jason N

Job Details: 07/12/2023

"Cc unit not cooling Hooked up gauges to unit, low side reading 12 in/hg and high side reading 85 psi. Ran test mode 4 to home 3way valve. Shut down system to equalize, system equalized at 15 psi. Pressurized system with 140 psi of nitrogen, bubble checked all connections. No bubbles found. Held pressure in system for 45 minutes, pressure did decay 2 psi. Called wp techline, Robert, sending for review as non repairable unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/12/2023

"Cc: not making iceRan ice maker harvest cycle. Unit cycling, unit stopped mid cycle(switch faulty or motor). Found door harness to ice maker broken. Needs doorOffice to reschedule; ordrng 1 W11395866 (Door freezer)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Conneaut, OH 44030

Dan H

Job Details: 07/12/2023

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from fill valve assembly, unit needs new valve and assembly ; ordrng 1 W11535094 (Fil ass) and 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, OH 44077

Jason N

Job Details: 07/12/2023

"Cc unit not filling with water/washing dishes Ran diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need pump/motor assembly replaced. Customer declined repair. Estimate only. ; ordrng 1 W11087376 (Pump/motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44109

Manny

Job Details: 07/12/2023

"Cc unit only made one tray of ice, found icemaker stuck in cycle again, replaced with TS#W11294907 ran harvest and fill test both good, advise customer to allow 24 to 48 hours and put to 72 for a full bin; used 1 W11294907 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Parma, OH 44134

Manny

Job Details: 07/12/2023

"Cc unit doing the same, verified and found code 5-2 for door not locked, checked and latched is good but control froze and wouldnt let me advance in the diagnostics replace control with pre id, ran test cycle passed, opt tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Lakewood, OH 44107

Corina B

Job Details: 07/12/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 42g r600. unit cooling, pressures good, op test ok ; used 1 W11504447 (5/1.8 Nr Ms 00) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KPA00

Near Madison, OH 44057

Dan H

Job Details: 07/12/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11596827 (Ice maker)"

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