Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Jason N.

Jason N.

RANGE FRIGIDAIRE FPGH3077RFB "Cc unit flashes f16 randomlyCustomer stated, unit display will flicker and f16 code will come up, customer has tried power cycling unit to clear codes, but it comes backF16 is control cannot read potentiometersPer techsheet, ordering ui control and pots for this fault.Customer will discuss with office a return date to complete job.; ordrng 1 5304493649 (potentiometer) and 1 808751519 (CONTROL) and 1 808843105 (potentiometer)"

Near N Bay Dr, Willoughby, OH 44094
Joe O.

Joe O.

RANGE GE JKP55SP3SS "Arrived at customers houseCustomer only received 1 of the 2 partsSpoke with MP she advised that tracking shows both parts delivered but customer only has the one never received the secondLooked over unit because customer thinks he’s having issues with lower overFound blower not workingNeeds blower and reordering bake tooOffice to reschedule; ordrng 1 WB24T10080 (bake tco) and 1 WB26T10060 (blower tangential as11352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairmount Blvd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MCG8000AWW Found original belt was on unit and it had broken. Replaced with belt from truck stock. All tested ok.; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock

Near Boston Rd, North Royalton, OH 44133
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED8000BW0 All components testing ok. Venting is ok. Adjusted dryness level. Unit working properly now.

Near Stoneridge Trail, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, evaporator fans are running, compressor and condenser fan are running, no frost pattern on evaporators, tapped system, found in a 20” vacuum, added refrigerant, found leak at filter drier, recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, 1 W10890131, and 1 WPW10143759 (DRIER) from stock"

Near Riveredge Rd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

RANGE FRIGIDAIRE LGGF3043KFT Replace part listed opt test ok

Near Hillside Dr, Amherst, OH 44001
Dan H.

Dan H.

FREEZER UPRIGHT MAYTAG MZF34X16DW01 "Customer complaint that unit stopped cooling and now fast freeze light will not shut off, temperature at 30 degrees, found evaporator frozen solid, defrost heater is working , unit needs new control and evaporator cleared; ordrng 1 W11126069 (contrl-box 81.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 163rd St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8500DC4 "Found sock in blower housing,clear opt test ok"

Near Oak Tree Dr S, Lorain, OH 44053
Dan H.

Dan H.

RANGE MAYTAG MER8700DH1 "Customer complaint of fire in bottom of oven, found element broken and a hole burned in oven floor(see pics), element is recieving not 240vac, control is not sending power , unit needs new element, control, and oven floor; ordrng 1 W10779716 (elmnt-bake) and 1 W10789865 (bottm-oven) and 1 WPW10655840 (cntrl-elec)"

Near Edgefield Rd, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Replace door,opt test ok"

Near W Marina Pkwy, Lorain, OH 44052
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Installed air damper, op test good"

Near Sheldon Rd, Brook Park, OH 44142
David R.

David R.

REFRIGERATOR WHIRLPOOL MFI2665XEB0 "No water coming to dispenser. Icemaker is cycling by itself. Performed test 25 water test,no water went into icemaker. Checked dual valve, open. Went to back of unit during icemaker test. Took off hose to single water tested, no water coming from valve. Took off connection to copper hose. Water is on and coming from house. Ordering both valves.; ordrng 1 WPW10312696 (water inlet valve DUAL 105.50) and 1 WPW10498990 (valve-inlt 79.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oliver Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW0 Replaced console. All tested ok.

Near Stratford Cir, Strongsville, OH 44149
Corina B.

Corina B.

RANGE WHIRLPOOL WFG975H0HZ0 CC that the front right burner does not light. Found the burner cap not on the burner. Advised cust the caps need to be in the center of the burners. Optest ok.

Near W Shore Pkwy, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW96HEAC0 "So customer complaining that she smells a funky smell ask to use affresh pill and to leave door open after shes done washing clothes also she complains that the clothes not getting detergent I was reading up owner manual A Precision Dispense CartridgeEach dispenser cartridge holds up to 18.5 oz.(550 ml) of liquid HE detergent, enough for up to 36† loads, depending on cycle and detergent concentration. The cartridge fits into compartment (B) of the dispenser drawer for convenient loading.so is not suppose to be empty of detergent cause it takes a good 36 load depends on load call tech line spoke to Adrian he said cartridge is and options if she wants more detergent in to remove cartridge and put detergent on containeron no issues opt test ok"

Near Palmer Ln, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Customer complaint water still leaking onto fridge floor, found temps at 36ff and -12 frz, settings were -5frz and 35 ff, customer stated he had not had problems cooling or freezing and don’t think the temps were changed any time soon by them, set to recommended, found water dripping from housing when filter was removed, when using the dispenser water spraying out from both water line elbows at housing, quoted for repair of both lines and housing; ordrng 1 WPW10279882 (tube-water 43.33) and 1 WPW10279884 (tube-water 50.94) and 1 WPW10341545 (housing 83.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Marlys Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDM25SHBL1 Ran diagnostics no error code check amperage when motor running it was pulling 10.5 amps on a 20 amp circuit then customer said when she uses the garbage disposal the breaker trip garbage disposal and dishwasher are in same braker for 20 years we ask customer to get it fix

Near Gibson Dr, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is not cooling. Ff 45* fz 23*. Found the ff evap cover in frost and ice. The deli drawer is not closing. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock

Near St James Trail, Avon, OH 44011
David R.

David R.

WASHER WHIRLPOOL WTW5000DW1 "Arrived today, customer said more noise was going on and shaking everywhere. Suspensions look a little rusted. Not bouncing. Replaced cam. Calibrated, put into service mode, during the start up of the spin cycle, grinding squealing noise is being made. Repositioned the cam 3 times. Noise is coming from gearcase. Tried to remove washplate, will not come off. Used hot water, flatheads, pliers. Will not come off. Will need basket and tub assembly, washplate, suspension rods.*****customer going to call whirlpool first before calling Fred’s. Told him with amount of work that needs to happen more labor is involved. Do not order parts till customer has chance to talk to whirlpool first.; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION ) and 1 WPW10215093 (clean out filter)"

Near OH-301, LaGrange, OH 44050
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGHD2433KW1 "The unit is leaking from both water valve and sump assembly motor est only; ordrng 1 154637401 (valve) and 1 154844101 (motor kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timber Ln, Geneva, OH 44041
Joe O.

Joe O.

COOK TOP JENN-AIR JGD8345ADB Installed ignitersTested unitOp test ok

Near Rashell Dr, Walton Hills, OH 44146
David R.

David R.

RANGE WHIRLPOOL WFG505M0BW0 "Cc Left back burner will spark on and off by itself, all other burners ok. Unit was unplugged when arrived. Plugged in and everything seemed to be working. Played with knob on the complaint burner. Got it to act up a little bit. Ordering switch harness.***customer said she didn’t get parts.; ordrng 1 W10836473 (harns-wire)"

Near Annis Rd, South Amherst, OH 44001
Joe O.

Joe O.

FRONT LOAD WASH ELECTROLUX EWFLW65HIW0 Cc: leaking bottom of doorFound door to be on upside down and not sealing properly Flipped door and installed bellowRan test cycleOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Crofton Ave, Solon, OH 44139
Gabriel P.

Gabriel P.

RANGE KITCHENAID KEBC207KBL0 "Replace inner glass and seal gasket and light bulb that customer bought from whirlpool,opt test ok ,"

Near Anchors Weigh, Avon Lake, OH 44012
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE334GPS0 Installed dispenserOp test ok

Near Fox Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KBFS25EWMS8 Cc: ice maker leakingcycled ice makerFound ice maker leaking from ice trayNeeds ice makerCurrent ice maker is under warrantyReplaced ice makerCycled ice makerOp test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Hastings Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Cc: low water pressure at dispenserChecked unit is dispensing water slowlyChecked water valve for pressureWater valve not opening completelyGetting low pressure from water valveNeeds water valve; ordrng 1 WPW10420083 (valve8938), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grovewood Dr, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG NTW4516FW1 "Customer complaint of loud noise, confirmed, ran diagnostics found f7e7 motor unable to reach target rpm) error code, found pulley loose, tightened, no noise, op test good"

Near Gay Ave, Cleveland, OH 44105
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW8300SW02 Console is non responsive. Has power. WP8571903 user interface. Customer to decide.

Near Settlement Acres Dr, Brook Park, OH 44142
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Basket speed fault, motor unable to reach RPM, Motor control fault. Ran through test mode. In spin mode loud scrapping noise, took tub off and found paper clips and a big plastic clip underneath causing noise and problems. Calibrated, test cycle. Tested out drain and spin cycle with load, cycle is advancing. Op test ok."

Near Highland Dr, Grafton, OH 44044
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Open defrost bi metal and thermistor is open on ice maker. Office to order harness and ice maker.; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10764668 (ice maker)

Near Meadownorth Ct, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2611PFCA "Cc no cooling and ice maker/aug making noise, customer mentioned numbers not being on top control away while back. Tech arrived, unit is cooling. Temp in FF is normal 39* and FZ is normal around 2*. No noise coming from icemaker. Cycled through and dispensed ice. All sounds are normal. Checked in back of unit, correct voltage from outlet. All wires are good. Op test ok."

Near Carrington Ct, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDT0 "Customer complaint fridge is leaking on top shelf and there’s ice in back of freezer, confirmed found evap tray backed up and frozen, unit has yellow duck bill style valve that was clogged, cleared obstructions optimized valve, cleared ice, placed water mit mat, op test good"

Near W Hedgewood Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS20XVMS11 "Customer complaint of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Derby Dr, Mayfield, OH 44143
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW0 "Customer complaint washer stopped during a cycle without completing or saying done and then it has worked the last two cycles customer did since the call, ran diagnostics found f0e5 off balance, unit would not let me clear code then took itself into manual test mode auto getting to test 11, found receptacle worn making plug lose fitting and sags causing poor power connection, was able to clear codes now and calibrate, advised customer to have outlet looked at by an electrician"

Near Stoneybrook Dr, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER KENMORE 110.228021 "Customer complaint washer just fills ticks then drains, confirmed normal wash has a dead spot in the timer unit fills then stops and just counts down timer through wash portion then drains, permanent press cycle, spin only, rinse cycles operating, dead spot was created from only the slight contact of the lid switch relay opening and closing the circuit with washing vibrations arching contacts on timer, timer 3955187 is discontinued, gave customer part number to shop around for the part"

Near Oak Park Ave, Cleveland, OH 44109
David R.

David R.

RANGE WHIRLPOOL WOD77EC0HS00 "Replaced hinges and control, tested. Lights are tuning on and off. Op test ok.**** customer received at least 4 big extra parts that did not go to unit. I took all the extra parts but couldn’t take boxes because they were too big to fit in truck."

Near River Birch Run, Brecksville, OH 44141
Corina B.

Corina B.

RANGE WHIRLPOOL WOS11EM4EW01 "CC that the oven does not shut off. Turned oven on and the oven off, working as designed. Advised cust the fan is normal to have running after the bake cycle is turned off. Optest ok."

Near Amesbury Dr, North Olmsted, OH 44070
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8959SFZ4 Cc: buzzing noiseFound pump making a small amount of grinding noiseReplaced pump and motorRan test cycleOp test ok

Near Metro Park Dr, Mayfield, OH 44143
David R.

David R.

DRYER MAYTAG MEDB855DC3 "Cleared debris. Blockage is gone. Put wet clothes in dryer, let run, heat to unit and outside good. Heat cycled. Op test ok."

Near Stonebridge Dr, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Unit was leaking from the water hose not to the valve I had a piece of waterline that fit. Reimburse him for the part we’re keeping the labor charge; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near S Crowell Ave, Geneva, OH 44041
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Check temp inside 382 telling me there is a air restriction not letting air flow out told customer that I will unplug unit vent from the back and check temp coming out was 167 also check temp inside dryer with vent unplug was 157 and rising wants I plug in vent to dryer temp was 385 there is lints clogged some where advised customer check venting outside on roof also notice there was water coming down from the vent tell him to have a check on that

Near Avondale Dr, Avon, OH 44011
Dan H.

Dan H.

SXS REFRIGERATOR MAYTAG MZD2752GRQ "Customer complaint of ice build up, found ice build up common with evaporator drain tube clog, cleared ice and evaporator drain tube, op test good"

Near Little Green Ln, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ5WS "Update the machine,opt test ok"

Near S Mayflower Dr, Lorain, OH 44053
David R.

David R.

WALL OVEN COMBO WHIRLPOOL WOD51ES4ES00 "Replaced all parts, tested. Op test."

Near Quarry Rd, Oberlin, OH 44074
Brian M.

Brian M.

RANGE WHIRLPOOL WFG505M0BS3 Installed glass and name plate OP TEST OK

Near Black Sea Rd, Jefferson, OH 44047
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Entitlement show up. CC that there is water staying in the bottom of the tub. Ran diag no codes. Ran a calibration unit drained. Started a normal cycle and the unit drained. Advised cust the plastic tub will have water left. Optest ok.

Near Allison Dr, Richmond Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit is not agitating Found little cold water entering and Found capacitor to be at fault when manually selecting spin Needs water valve and capacitor ; ordrng 1 W11158831 (capacitor) and 1 W11210459 (valve)

Near Tallmadge Rd, Diamond, OH 44412
Brian M.

Brian M.

DRYER WHIRLPOOL WED6620HW0 Complaint of f3e3 Inlet thermistor is open Checked thermistor as control Thermistor is reading open Needs inlet thermistor replaced ; ordrng 1 WP8557403 (thrmst-fix)

Near OH-303, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSRJ25FXMS04 "Icemaker not cycling getting 120 v doing nothing giving customer and estimate customer prefer first call in the morning they have appointment to be on 9:30 am he will paid for labor when we come back ; ordrng 1 WPW10300023 (icemaker 52.52), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heron Bay, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ5WS "Found service pointer for issue customer having on clothes still wet in the end of cycle A washer exhibiting symptoms of not spinning or occasionally not reaching full spin speed, resulting in wet clothes, may be repaired with a software update on washer models listed below.WH98R23015001; ordrng 1 WH98R23015001 (UPDATE MODULE )"

Near S Mayflower Dr, Lorain, OH 44053
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 Cc That unit is not washing Found proper power going to sump but sump not running Needs sump assembly and leveled out unit hits upper right hand corner ; ordrng 1 W11085683 (pump&motor)

Near Bell Rd, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDC215EW1 front Foam seal piece came all the way out from drum does not come separate only rear ordering drum ; ordrng 1 W10899578 (drum)

Near W Point Dr, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER WHIRLPOOL GU3100XTVB Installed control ran test cycle OP TEST OK

Near Seasons Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

FREEZER KITCHENAID KBFC42FTS04 "Notice found frost and ice all around door also when open french doors to see if freezer door gasket was sealing the right corner had a gap steam all ice and re adjust and correct door ,opt test ok"

Near Clifton Way, Avon, OH 44011
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM0 "Cc unit leaking stillRan wash cycle with outer door off, unit leaking at vent housing again. Unit needs new vent gasket. ; ordrng 1 WP8269259 (gasket3194), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Gabriel P.

Gabriel P.

WASHER KENMORE 11027062602 Replace part opt test ok

Near Conrad St, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer was blocking vent explain to her how fridge works and what to do also how to organize opt test ok

Near Jamestown Pkwy, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHB2867PFIA "Auger arm was stuck in crush,correct issues,opt test ok"

Near Berkshire Rd, Avon Lake, OH 44012
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6100AWW installed motor & pump assemblyRan test cycleUnit did not startSpoke with whirlpool tech line there is no replaceable start relay on unitTested control boardNeeds control boardSr: with BB advised me to order control and we will credit the customer on the motor; ordrng 1 WP99002823 (cntrl-elec)

Near Hook Hollow Rd, Novelty, OH 44072
Joe O.

Joe O.

WASHER KITCHENAID KUDT03FTPA3 Cc: door not latchingFound units latch to be wore out and not locking into placeNeeds door latch; ordrng 1 WPW10404412 (latch-door)

Near Burlwood Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDE500VW1 "Customer complain her conforter wasn’t drying cause it was soak advised her to use time dry and that if all water still not out of conforter to run it on drain in spin to make sure is not wet after putting on dryer,opt test ok"

Near Hayes Ave, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 Installed ice maker and bin Cycled ice maker OP TEST OK

Near Bent Oak Trail, Ravenna, OH 44266
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer said they’ve been trying to get a hold of Fred’s to cancel, they fixed dishwasher themselves this weekend."

Near Bryson Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW2 Installed listed lid parts. Checked for correct lid lock operation. Op test good.

Near Terrace Park Dr, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE WHIRLPOOL IBMS1455DS00 "Installed listed control buttons, tested all buttons for function. Op test good."

Near Halburton Rd, Beachwood, OH 44122
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit does not drain, now today, unit not startingFound unit mounted too high to counter, ui panel scraping mounting screws under counter, not latching completely, unit started draining when I lowered unit downwards. Ran diagnostics, no codes stored. Ran wash test, then cancel drain. Op test good."

Near Lee Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc: rattling/buzzingFound no ice build up on evaporator Found compressor to sound good at start upFound copper water line at rear of fridge disconnected sitting slightly against the back of fridgeAdvised customer it could cause rattling noiseOp test ok

Near Fenton Rd, Orwell, OH 44076
Dan H.

Dan H.

WASHER AMANA NTW4516FW1 "Customer complaint of loud noise during spin cycle, confirmed, bearings are worn , unit needs new gearcase; ordrng 1 W11255272 (GEARCASE)"

Near E 77th St, Cleveland, OH 44105
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 Installed drive motor ran test cycleRan normal cycleOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near Acacia Park Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER MAYTAG MHWE201YW00 Installed controlRan auto testOp test ok

Near Sherborne Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 cc: unit restarting cyclesCalled customer to let her know that I was ordering a control for her washerOffice to reschedule ; ordrng 1 W11170317 (cntrl-elec)

Near White Pine Dr, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not making ice, found fresh food section evaporator frozen solid, found thermistor in wrong position, cleared evaporator , optimized thermistor position, op test good"

Near Lansdale Rd, University Heights, OH 44118
Joe O.

Joe O.

RANGE WHIRLPOOL WFG540H0ES1 Cc: ticking and not reaching proper tempFound no stored codesRan test bake to 400 degreesFound inner door make a little ticking when expanding at 400 degreesFound unit to be at 408 degrees when unit reached bake tempUsed customers oven temp gauge found unit at approximately 395 degreesFound unit at 398 degrees using infrared thermometerCould not duplicate heating issueAdvised customer about expanding metalOp test ok

Near Grace Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MICROWAVE GE PSB9120SF1SS "I found a thermal fuse inside the cabinet the terminals were melted the fuse was open if use needs replaced customers comfortable with me splicing new female terminals on to the harness. ; ordrng 1 WB21X10149 (thermostat), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gregory Ct, Mentor, OH 44060
Joe O.

Joe O.

DRYER FRIGIDAIRE FAQE7001LW1 Installed elementRan test cycleOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Center Rd, Conneaut, OH 44030
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Replaced control and clutch. Tested out. Still moving out of balance and hitting walls of unit in spin mode. Tried to take off spanned nut, stripped from factor. Was never tightened or could not be at the point where it can tighten and will not come off. Will need tub and basket assembly, rotor, stator. **** customer is returning unit, do not send parts out to home.; ordrng 1 W10512161 (tub asm) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11089264 (FILTER) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR) and 1 WP90767 (screw)"

Near Schafer Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

WASHER MAYTAG MHW5500FW1 "Cc suds error and f9 codeRan diagnostics, found codes f9e1 for long drain, and f3e1 for water level error.Ran diagnostics cycle, slow drain, code f9e1 came up. Pulled drain basket, found clogged with dog hair/sand. Cleaned and replaced. Ran auto test, all functions passed. Op test good."

Near Barrington Ridge Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 Installed new part unit op tested good

Near Grantwood Dr, Parma, OH 44134
Dan H.

Dan H.

WINE COOLER WHIRLPOOL KUWS24RSBS01 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 W10163278 (thermostat)"

Near Orchard Cir, Chagrin Falls, OH 44022
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FSSOO Found wire to fill valve cut. Went through service mode. Icemaker was turning then stop through cycle. Ordering fill tube wire and icemaker.; ordrng 1 W10908391 (icemaker) and 1 W11230096 (FILL TUBE)

Near Stone Wheel St, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "New gaskets were ripped. Already took old gasket off. Backs are different. Interior of right FF door was coming off from exterior. Old gasket would not go back on, had to put ripped new one on, tight fit. Put on as best as it would go with rips. Fz bulb blew. Ordering doors, gaskets, and bulb.; ordrng 1 LW10406934 (dor-fip ms) and 1 LW10413519 (dor-fip ms) and 2 WPW10406725 (bulb-light)s and 2 WPW10460580 (gasket-fip )s"

Near Willow Way, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint of no hot water, ran diagnostics no error codes found, ran manual test cycle, hot water valve opens , hot water is entering unit, started normal wash cycle on hot water , hot water is entering unit, unit is operating as designed"

Near Camden Rd, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5LHAXWT02 "Customer complaint that unit is not dispensing ice, confirmed, found ice clumped in ice chute, found ice door not sealing, unit needs new ice door; ordrng 1 WP2180353 (door-chute)"

Near Wheelock Rd, Cleveland, OH 44103
David R.

David R.

DISHWASHER WHIRLPOOL DU1100XTPB7 Buttons stuck or intermittent. Will not let you make any selections. Turned off and on power. Still nothing working. Ordering control panel.; ordrng 1 WPW10459139 (panel-cntl)

Near University Ave, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF300EBS00 Found temp in fresh food at 25 deg. And temp in freezer at minus 9Water tank frozen. Need to order control and thermisters for both the freezer and fresh food area ; ordrng 1 W11035836 (cntrl-elec) and 2 WPW10384183 (thermistor)s

Near W Prospect Rd, Ashtabula, OH 44004
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SDH2 "Customer complaint that unit is leaking, confirmed, fill valve is cracked, installed new valve from truck stock surplus , op test good ; used 1 WPW10327249 (VALVE 58.51) from stock"

Near Hampshire Rd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

RANGE KITCHENAID KGRS202BBL0 Right front burner not igniting properly. Found degrees in orifice. Cleaned orifice. Igniting properly. Also found oven not igniting properly. Adjusted igniter on burner. Ground wire was already installed. All tested ok.

Near Jefferson Ct, Strongsville, OH 44149
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Replaced just the sensor, tested. No more noise. Let it cycle through the flame a couple times. Op test ok."

Near Telegraph Rd, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Messaged customer. Will pick up on own time. Op test ok.

Near Greenforest Dr, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABB1921BRM00 The unit was plugged into some kind of search protector box that was super old. I plug the machine directly into the outlet unit tested good

Near St Lawrence Blvd, Eastlake, OH 44095
Macaulay G.

Macaulay G.

OTR MICROWAVE WHIRLPOOL WMH53520CS1 "Turn table motor is shorting out and over heating. Door switches are not always making contact. Office to order turntable motor.; ordrng 1 WPW10466420 (motor-turn 28.81), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Dogwood Ln, Parma, OH 44130
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL JGS9900BDB "Replaced both harnesses. Made no difference. None of the burners will light. Customer explained that spark module was left in the rain. After previous repairs, control is not sending voltage to module. Office to order control and spark module.; ordrng 1 WP8507P236 (CONTROL ) and 1 WPW10475147 (module-spk)"

Near Russell Ave, Parma, OH 44134
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFI2269VEM2 "Found lights on but no other response. Push button on display everything lights up (all selections) but would not take any commands ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Monroe Center Rd, Conneaut, OH 44030
Corey L.

Corey L.

RANGE JENN-AIR JGS9900BDS16 "Installed parts op test good, see CB pvr; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near City View Dr, Cleveland, OH 44113
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 "Found bolt holding rotor to drum broken causing issue. Will need drum assy ,bolt . Unit is stacked dryer has to be removed for repair. EXTRA TIME. ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw)"

Near N Ridge Rd E, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED9470WW1 Unit vent needs replaced. Very low air volume at outside outlet (see pics) Advised customer

Near Weaver Rd, Conneaut, OH 44030
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Unplugged unit for a couple mins, plugged back in and indicator light came on. Tried to get error codes but start button wouldn’t work, found control not seated all the way down, fixed. Gave a F0E2 over suds error. Ran service mode. Ran calibration. Leveled as best I could. Op test ok"

Near Gulf Rd, Elyria, OH 44035
David R.

David R.

DRYER MAYTAG MED5500FW0 "Rattling noise. Took off the housing to blower wheel, cleared all debris. Tightened up nuts on housing and in back of unit and plate that holds control. Made sure no debris was clogging up in the back. Ran, op test ok."

Near Atlantic Ave, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG525S0HS0 "Replaced harness, manifold, and spark module. All tested ok."

Near Reserve Way, Columbia Station, OH 44028
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced motor and sump assy. Op test good.

Near Keyes Dr, Geneva, OH 44041
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Steamed out and replaced motor Evap, Op test ok. Advised customer to give 24 hours for temp to return to normal."

Near Redwood Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC215EW1 Thermal fuse is open. Customer does not want to repair.

Near Montvale Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8040DW4 Tested unit. High pitched noise is the normal noise from the rotor and stator. All tested ok. No errors.

Near Center Ridge Rd, Rocky River, OH 44116
Macaulay G.

Macaulay G.

REFRIGERATOR GE DFE28JSHCSS Replaced filter.

Near Hawke Rd, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Cc of noise Found unit to have normal noises with no load Added a test load and when spinning there is a squeaking coming from the suspension rods and when pushed down unit almost bottoms out with no extra force Needs suspension rods and re leveled ; ordrng 1 W11130356 (suspension)

Near Coldwater Trail, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE254ESS0 Replaced upper spray arm. Tested ok..

Near Washington Dr, Grafton, OH 44044
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "Replaced evap fan motor,harness containing thermisters,and fan support ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cobblestone Dr, Mayfield Heights, OH 44143
Arthur V.

Arthur V.

OTR MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced door assy. Op test good.

Near E Union Rd, Jefferson, OH 44047
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed control and thermistorOp test ok

Near Reed Rd, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "customer complaint ice bin still freezing, bin temp was 25 ff was 36, Called wpl techline, suggested replacing door, warm air is finding its way to bin, advised customer to avoid leaving fridge doors open for more than a minute or 2, advised customer we will contact to schedule our return visit once we receive tracking ; ordrng 1 W10849514 (dor-fip)"

Near Douglas Dr, North Olmsted, OH 44070
Arthur V.

Arthur V.

DRYER HOTPOINT HTDX100EM8WW Replaced heating element and tested with a load. Op test good. Customer to monitor.

Near S Denmark Rd, Dorset, OH 44032
Corey L.

Corey L.

WASHER GE GUD27ESSJ1WW See CB pvr; saved tckt

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Arthur V.

Arthur V.

DRYER MAYTAG LDG9206AAE Replaced ignitor. Op test good ; used 1 279311 (IGNITOR) from stock

Near E 41st St, Ashtabula, OH 44004
Corina B.

Corina B.

RANGE JENN-AIR JGS9900BDS16 Replaced the gasket and switch. Optest ok.

Near City View Dr, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Installed washplate aRan auto test and calibration OP TEST OK

Near Fairways Dr, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit powering off randomly, and unit tilting forward out of cabinet spaceFound unit not installed correctly, no anchors on top or sides, unit only slide into space, counter top is granite. Raised unit up to counter bottom. Ran diagnostics, found codes 2-1 for ui stuck button. Let diagnostic cycle run, no codes at end. Checked ui buttons, some do not respond. Ordering ui and control.; ordrng 1 W11157079 (console) and 1 W11305297 (cntrl-elec)"

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Cc unit is loud when spinning Found unit to be loud with low speed hand spinNeeds gearcase Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Summers Ave, Streetsboro, OH 44241
Jeff M.

Jeff M.

DRYER AMANA NGD4655EW2 Installed new part unit op tested good.

Near Solon Blvd, Solon, OH 44139
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW Installed new part unit op tested good

Near Moneta Ave, Aurora, OH 44202
Macaulay G.

Macaulay G.

DBL WALL OVEN FRIGIDAIRE FGEF308TNFB Replaced controller. All tested ok.

Near Ravinia Dr, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

OTR MICROWAVE KITCHENAID KMLS311HSS1 The unit was in Demo mode op tested good

Near Atherstone Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

WASHER GE GUD27ESSJ1WW Replaced the gearcase. Optest ng. Called t/l Craig. To replace the speed sensor. ; ordrng 1 WL49X20360 (SPEED SENSOR )

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

DRYER MAYTAG MGDX655DW0 The unit being overloaded causing towels to get caught where they shouldn’t other than the size the load being dried units tested good

Near Meadowlane Dr, Richmond Heights, OH 44143
Corey L.

Corey L.

DRYER WHIRLPOOL GEW9200LQ1 "Replaced fuses, op test good"

Near Rivergate Dr, Rocky River, OH 44116
Joe O.

Joe O.

STACK W/D FRIGIDAIRE FFLE3911QW0 Installed door switchRan test cycleOp test ok

Near King St, Conneaut, OH 44030
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer will not wash cannot get one cycle completed, started quick wash, unit filled and could not agitate, found rotor and bolt backed out causing teeth to barely meet shaft and not able to spin tub, remover rotor checked all bolts to stater, tight, teeth look good none missing, used sealtite on rotor bolt, finished quick wash cycle, waited full 28 minute cycle, unit completed cycle, op test good"

Near Stroud Rd, Middleburg Heights, OH 44130
Jason N.

Jason N.

WASHER ADMIRAL ATW4676BQ1 "Cc unit stopped working againFound unit stuck in drain mode. Emptied tub, pulled drain pump, found metal wire in impeller. Removed, checked for additional debris. Reinstalled, ran auto test. Op test good"

Near Granada Blvd, Warrensville Heights, OH 44128
Jason N.

Jason N.

WASHER WHIRLPOOL CAM2742TQ3 "Cc unit not operatingTenant said she told landlord the machine is rusted out and doesn’t work right anyway. Could not access coin op controls, landlord not at complex, no tenant has a key. Bottom of unit is jagged rust and loose from machine, can not pull machine out to look under or work on it further at this time. Tried calling landlord to update, could not get a hold of. Contacted office with current situation. No service payment received."

Near Kinsman Rd, Middlefield, OH 44062
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Installed parts listed, calibrated, op test good"

Near Adrian Dr, Berea, OH 44017
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSS42QDX05 "Customer complaint that unit is leaking, confirmed, unit needs new valve, valve is no longer available, customer will purchase part and contact us when he receives the part; ordrng 1 2003791 (valve,solenoid)"

Near Lochmoor Dr, Solon, OH 44139
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 CC that the unit does not agitate. Started a load on deep water wash with towels. Found the basket is slipping. Will need a new hub. Replaced the hub from t/s. Ran a calibration. Started a drain and spin. Optest ok. ; used 1 W10528947 (HUB 2616) from stock

Near Thornton Dr, Parma, OH 44129
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The lower wheel fell off. Reattached the wheel. Cust never received the wheels. Optest ok.

Near Center Ridge Rd, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KENMORE 10645422800 CC that there is food freezing in the ff. Ff 30 fz -6. Control set at 39* ff and 5fz. Found a connection on the control not plugged in. Plugged connector in. Set temp to factory setting. Optest ok.

Near Westwood Rd, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Installed new thermistor harness , temperature reading correctly, advised customer to monitor, a clip broke , ordering clip, customer to install ; ordrng 1 W10795820 (stop-pan)"

Near Sharon Rd, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDM25SHBL1 Electrical wire melted connector and wire had contact with terminal block metal and trip the breaker cut black wire to where it wasn’t melted and re connect with a new wire connecter machine back on business is washing drain doing it all

Near Gibson Dr, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Entitlement came up within the year. CC that the unit is not getting cold enough. Cust has just wraps in the ff section. Took temps 38-42*. Advised cust the less food the in the ff section the less the ff will run. Fans are running, compressor is running. Optest ok."

Near Queens Ct, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5000DW3 "CC that the drum is not turning. Found the motor pulley broke off and the belt is frayed. Replaced the motor, wheel and belt from t/s. Optest ok. ; used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 WP694089XXX (XXX DO NOT RESTOCK XXX) from stock"

Near W 84th St, Cleveland, OH 44102
Corey L.

Corey L.

DRYER MAYTAG WED5520SQ0 "Customer complaint dryer not heating, confirmed dryer not heating and screeching, found rear dryer felt seal worn out and real thin in spots, rollers thumping, found heating element open, quoted for heating element alone then for the the rest, customer discussed with partner and decided to get a new dryer but in the mean time go ahead with element repair, replaced element, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 279838 (ELEMENT 61.75) from stock"

Near Fireside Trail, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer just fills them drains, found drain hose lying on floor, ran diagnostics found long fill no fill code, cleared, unit was not level and leaning towards floor drain in basement, adjusted unit and leveled, hung drain hose on sink, started normal wash cycle, unit filled, and advanced to wash, op test good"

Near Rosewood Ave, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint that door handle is loose, confirmed, tightened door handle, op test good"

Near Ridgebrook Cir, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cust showed pop, sent pic. CC that there is frost in the freezer. Found the left hand door not closing. Steamed out the gasket, refined the door. Optest ok."

Near W 52nd St, Cleveland, OH 44102
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFN502EPA02 Cc units door slam shut This unit has heavy duty springs that closes the door I could not see any defects or issues Unit is working as design.

Near Churchill Dr, Solon, OH 44139
Jeff M.

Jeff M.

WASHER GE WCVH6260FEW The front drum is completely sliced. I took a picture

Near Harper Valley Ln, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBE03 Cc of freezer working but fridge is not cold Found fridge evap frosted over Cleared ice with steamer and found thermistor just hanging in place Followed service bulletin W11092686D For thermistor placement Advised to give it 48 hours to get temps back to normal OP TEST OK

Near Dann's Way, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GB2FHDXWB04 Cc unit has water leaking from fridge Found drain pan frosted over cleared ice and cleaned drain in back found a small piece of phone blocking duck bill Cleared that out OP TEST OK

Near Lancaster Ln, Kent, OH 44240
Brian M.

Brian M.

COOKTOP ELE KITCHENAID KFDD500ESS02 Installed convect fan motor and bake element Ran test bake to 350 OP TEST OK

Near Laurel Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL LA9500XTN1 "Installed listed basket pads and agitator parts. Ran spin test with wet towels, basket vibration minimal. Op test good."

Near Par Dr, Wickliffe, OH 44092
Jason N.

Jason N.

DRYER CROSLEY VED6505GW0 "Cc unit blowing out cold airConfirmed no heat condition, checked power in, only 120v present, missing L1 or L2. Advised customer to contact electrician."

Near Wrenford Rd, South Euclid, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC565FW1 "Cc unit makes grinding noise when agitatingRan auto cycle. Slight noise only. Pulled washplate, found hub fork broken and sitting under plate. Removed debris from tub. Replaced using truck stock. Retested, op test good.; used 1 W10528947 (HUB) from stock"

Near Osceola Ave, Cleveland, OH 44108
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDP01ILWH1 "Cc unit door will not close and unit will not startCustomer removed door striker and purchased a new one, did not know how to install. Installed new door striker, ran wash test. Op test good."

Near Gates Mills Blvd, Cleveland, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed listed ui control. Ice maker returned to correct position. Ran ice maker self test 120, all functions normal, passed. Op test good."

Near Albert Ln, Beachwood, OH 44122
Jason N.

Jason N.

WALL OVEN COMBO KITCHENAID KEMS308SSS04 "Cc unit reading meat probe insert, will not go awayChecked meat probe socket resistance, reads low shorted, unit needs meat probe socket. Customer not repairing at this time. Estimate only."

Near Summerset Dr, Solon, OH 44139
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD8500DW4 Replaced parts listed. Op test good.

Near Stonegate Dr, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER KITCHENAID KAWE570BWH1 "Installed listed lid switch. Ran spin test, op test good."

Near E 219th St, Euclid, OH 44117
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7040DW0 "Cc unit taking too long to washRan diagnostics, found codes f3e2 for water inlet temp fault, f0e5 for off balance load, f3e1 for pressure system fault, f2e1 for ui stuck button. Almost same codes as last time out. Ran auto test and calibration, all functions passed. Replacing controls and inlet valve. Washplate loose again, splines worn, ordering washplate as well.; ordrng 1 W10775188 (washplate) and 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.) and 1 W11220230 (valve)"

Near Mantua, OH 44255
Paul P.

Paul P.

WASHER GE GTWN4250D1WS "Tested washer, found leak at water fill outlet to tub, tightened all fittings, tested again, now operating properly. Did not set down mitigation, washer is in basement near floor drain."

Near Parma Park Blvd, Parma Heights, OH 44130
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed ice maker and control. Control now properly recognizing position of ice maker, ice maker filling properly, cycling properly."

Near Camden Ct, Broadview Heights, OH 44147
Paul P.

Paul P.

ICEMAKER WHIRLPOOL MIM1554ZRS0 "Installed recirculating pump in ice maker. Ran first cycle, operating properly."

Near Stone Hinge Cir, North Royalton, OH 44133
Corey L.

Corey L.

WASHER MAYTAG MHW5100DW0 "Installed parts listed, op test good"

Near Boston Mills Rd, Brecksville, OH 44141
Corey L.

Corey L.

RANGE WHIRLPOOL WFE540H0AS0 Installed bake element op test good

Near Vezber Dr, Seven Hills, OH 44131
Corey L.

Corey L.

DRYER WHIRLPOOL WED75HEFW0 "Customer complaint dryer timer keeps changing times, ran diagnostics found f4e3 airflow restricted, f4e4 line 2 voltage error, power checked good, vent goes into ceiling, started a dry cycle, check lint led illuminated, removed vent from unit, light turn off and good air low felt from back of unit, advised customer to have vent cleaned and refer to page 13 in the installation instructions to ensure venting is appropriate for this unit"

Near Oakwood Dr, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GX5FHTXVY010 "Customer complaint fridge losing temp, confirmed temps war 49 in ff, found evap with excessive frost formation, forced defrost mode, found thermostat stuck open, quoted, replaced, op test good, advised customer to allow 24 48 hrs for temps to settle; used 1 10442411 ("

Near Clayton Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8500DW3 "Replace parts,opt test ok temp was 181 coming out and 160 inside dryer all good"

Near Brooks Ct, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHT1846QF0 Customer show me 10 videos of sound fridge was making on top right corner but it wasn’t making the noise when I was there also he’s other complain was that hes water and eggs were freezing up found freezer temp on coldest temp customer didn’t know there was a temp settings on freezer store didn’t explain him that also I couldn’t duplicate the noise cause it wasn’t making it when I was there .customer is very upset I can’t find noise if I can’t heird it

Near Mark Dr, Lorain, OH 44052
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOS51EC0AS04 "Change temp calibration to 5 cause cause said it will not cook the ham all the way on 350 so I show her how to calibrate preheat oven and temp was 358,opt test ok"

Near W 40th St, Lorain, OH 44053
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Replace timer opt test ok

Near Ashland Ave, Lorain, OH 44053
David R.

David R.

WALL OVEN COMBO WHIRLPOOL WOD51ES4ES00 Arrived and opened packages to make sure all parts are her. Found the wrong wiring harness. This harness is more like a connection piece ( refer to pictures) . Need harness that connects from main control down to all components. Ordering harness.**** parts to be reviewed to make sure it’s correct harness.; ordrng 1 W10691785 (harns-wire ) and 1 W10691794 (harns-wire MAIN)

Near Quarry Rd, Oberlin, OH 44074
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 Lowes only receive the main control they have yet to get the user interface might have to re-order; ordrng 1 W11325572 (UI)

Near Northcliff Ave, Brooklyn, OH 44144
David R.

David R.

WASHER WHIRLPOOL WTW5000DW0 "Replaced gearcase, drive pulley and hub kit, wasplate. Calibrated, tested, op test ok."

Near Shadow Creek Trail, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced icemaker and valve, tested, icemaker called for water. Op test ok"

Near Greenforest Dr, Amherst, OH 44001
Jeff M.

Jeff M.

DRYER MAYTAG MGD5800TW0 Installed new part unit op tested good

Near Oakhurst Ave, Painesville, OH 44077
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH32519HV The unit has been dropped the cabinet is damaged I took a picture of the indentation. Contractor is at the home now he will have it replaced. The proof of purchase is in the wife’s car she’s at the doctors. She will txt me a pic of the pop

Near Harwich Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW0 CC That the unit keeps rinsing and spins with towels. Ran diag f0e3 Overload. Ran a calibration. Ran a rinse and spin with towels. Advised cust 6-8 bath towels equals a full load. Cust is going to get a video of the washer filling back up on a rinse and spin and open the lid with how the clothes look. Optest ok.

Near Wood Thrush Dr, Cleveland, OH 44134
Arthur V.

Arthur V.

ICE MAKER KITCHENAID KUIX505ESS0 "Found drain pump broken off of reservoir pan. Needs drain pump ,reservoir pan and drain tube. Reschedule at customer request ; ordrng 1 W10837384 (pan-water) and 1 W11097809 (tube) and 1 WPW10489125 (pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gaitside Trail, Willoughby, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the washer is shaking and moves. Found the basket lean back. Adjusted the legs. Ran a rinse and spin with towels. Checked the suspension rods are worn. Will need new suspension rods. Optest ok; ordrng 1 W11130362 (SUSPENSION RODS)

Near Klusner Ave, Parma, OH 44134
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 "CC that f6e3 is on the screen. Ran diag f6e3 Communication Error: ACU Cannot Hear UI. Checked the power supply, 120 volts. Checked the connections, good. Led light is not flashing. Unplugged the ui, still no light flashing. Checked pins j18-3 to j18-1 5 dc volts. Will need a main control."

Near Canterbury Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 The unit is not spinning correctly it will not complete a cycle needs a new main control. Unit shifts fine manual tests good automatic not working; ordrng 1 W11116592 (CONTROL )

Near Grantwood Dr, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW1 Transmission let go there’s oil running all over the components needs multiple parts needs rebuilt transmission motor actuator shield belt splotch capacitor; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (TRANS ) and 1 W11158831 (CAP) and 1 WPW10006384 (BELT) and 1 WPW10550173 (SHELD )

Near Roadoan Rd, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 "CC that the ff is not cooling. Fz -17 ff 46. Found the evap full of frost and the ff temp is at the coldest setting. Turned the defrost on the heater and bimetal, good. Will need a control and defrost. Office to order part. ; ordrng 1 241537103 (CONTROL ) and 1 241705102 (DEFROST TIMER)"

Near Eastland Rd, Brook Park, OH 44142
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Within 30 days. Adjusted doors to level, tightened FZ door screws, adjusted center bottom crossbars (were off center, was pulling the condenser coil off center)."

Near Groveside Dr, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit will not do anything. Found the drain pump is running. Headed the start button in, rebooted the control. Started a normal cycle. Optest ok."

Near Westway Dr, Rocky River, OH 44116
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW3 Replaced inlet valve. All tested ok.

Near Taberna Ln, Olmsted Township, OH 44138
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 "CC that the unit stays at 33 minutes and goes back to 36 minutes then stays at 33 minutes. F0 Overload, f7e0 Loss of Power, f0e5 Off Balance Load, cleared codes. Started a bedding cycle watched to 20 minutes. Working as designed. Advised cust the time is and estimated cycle time and can add or minus minutes. Optest ok."

Near Brick Mill Run, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced inlet valve. All tested ok.

Near Ledgestone Drive, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain line siphon valve was malfunctioning. Replaced drain lines. All tested ok.

Near OH-303, LaGrange, OH 44050
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW2 Replaced suspension kit. All tested ok.

Near Pearl Rd, Strongsville, OH 44136
Paul P.

Paul P.

WASHER WHIRLPOOL CHW9160GW0 "Washer in F25 code. Unplugged, removed EE1 plug, reset with “cold” button. Found power cord had pulled in to drive belt. Corrected cord placement, reset EE1 plug, and ran test cycle, now operating properly."

Near Barrett Rd, Berea, OH 44017
David R.

David R.

WALL OVEN GE PT970SR3SS "Replaced switches and motor, tested. Op test ok"

Near Bellerive Way, Avon, OH 44011
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC215EW0 Lint filter is not damaged. Heater exhaust is discolored. This is normal. The vent is around 20 feet long with 90 degree bends. Has good air flow. Advised to clean vent every 6 months and to be careful of instructions on certain fabrics. All tested ok.

Near Hendrix Blvd, LaGrange, OH 44050
David R.

David R.

RANGE MAYTAG MER6600FZ2 "Not a smudge, piece of insulation snagged and landed behind glass. Left side for outer door still coming off, not sitting correctly.Called Techline, repeated issueBruceTold this is repeated issue. Doing product review. Took down information to send into whirlpool for review of case. Will either contact Fred’s appliance or customer to go ahead with next step. ; saved tckt"

Near Burgandy Dr, Strongsville, OH 44149
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Outlet power good. Lid switch fault, cleared. Tested out lock on manual mode, test good. Ran service mode, all components working. Ran calibration mode. Put a load in, let customer watch it go through sensing cycle into wash into rinse. Everything checks fine. Op test ok."

Near Indian Hollow Rd, Grafton, OH 44044
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Replaced parts, same issue. Numbers 5-9 do not work. Ordering out main controls and another panel.; ordrng 1 W11117594 (panl-cntrl) and 1 W11182110 (CONTROL )"

Near Indian Hollow Rd, Grafton, OH 44044
Dan H.

Dan H.

WASHER MAYTAG A612 "Installed new injector, op test good"

Near Pinetree Rd, Cleveland, OH 44124
Dan H.

Dan H.

RANGE JENN-AIR JJW9630DDW "Customer complaint that upper oven is not working after a fire, tried to start bake cycle , unit flashed “feature unavailable “ and an 1d11(runaway temperature)error code, same with broiler , reset control, started upper oven on bake for 350 degrees , unit heated, started broiler, broiler is working, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GW0 "Customer complaint of loud noise, confirmed, bearings are worn, unit needs new gearcase, installed new gearcase, op test good ; used 1 W10811956 (CABRIO GEARCASE) from stock"

Near Bentwood Dr, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 10650522100 "Try to jump start icemaker but did not cycle at all the wheel will go up and down but will not go through cycle gave customer and estimate he will not fix don’t order the parts pls ; ordrng 1 4317943 (icemaker only 123.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hidden Tree Ln, Amherst, OH 44001
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Ice maker not telling valve to open. Replaced ice maker from truck stock. ; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock

Near Park View Cir, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found refrigerator not plugged in. Instructed to leave plugged in until return visit.; schdld next appmnt for 4/30 TUE !

Near Pearl Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EW28BS85KSGA No need to go back to customer already took care issue over the phone with the customer what it was that the ice bin wasn’t line up with the coupling on they both need it to in gage in order to pull ice out

Near Webber Rd, Avon Lake, OH 44012

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