Service History 132

We serviced a
JENN-AIR RANGE
Model JES9750CA00
Near Deerfield, OH 44411
Jason N
Job Details: 05/03/2021
"Cc unit oven not maintaining temperature. Customer stated it drops temperature during the bake cycle, she will cancel it then restart bake and it will read 25-30 degrees lower then bake setpoint. Checked unit setup, found unit set for 208v power supply. Changed to 240v. Ran bake test to 300 degrees. Let cycle, temperature settling at 275 degrees. Calibrated oven temp +20 degrees. Reran bake test to 300 degrees. Let cycle for 10 minutes. Temperature reading 285. Temperature is dropping. Ran manual bake relay test, found bake relay will intermittently turn on. Unit will need main control. Not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 WP8507P233-60 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rootstown, OH 44272
Jason N
Job Details: 05/03/2021
"Cc unit leaking from dispenser area. Customer showed pop, under 1yr. Turned water on to unit, found small drip from behind filter head adapter. Inlet line from reservoir not sealing properly. Ordering filter head assembly.; ordrng 1 W11346622 (Filter assembly) and 2 WP2198677 (Fitting)s"
We serviced a
JENN-AIR COOK TOP
Model JGD3536GS00
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/03/2021
Installed burner heads and electrodes. Found wires not connected properly on spark module. Swapped wires. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Joe O
Job Details: 05/03/2021
Cc: not workingFound power cord has a cut in it. Needs power cord. Apartment 202; ordrng 1 W11023766 (cord-power)
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/03/2021
"Cc: door not closing, wont startFound door lock not catching. Needs door lock; ordrng 1 WP8182634 (latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Gates Mills, OH 44040
Jason N
Job Details: 05/03/2021
"Cc unit powers on but will not run a cycle.Confirmed, unit will not start a cycle. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran dryer op test, good heat. Could not check airflow, unit is vented through wall up to roof. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Gates Mills, OH 44040
Jason N
Job Details: 05/03/2021
"Cc unit not drying dishes. Customer showed pop.Ran diagnostics, no codes stored. Ran diagnostics cycle in entirety, no codes at end. Heater turned on. Found rinse aid dispenser empty. Customer stated she uses rinse aid. Filled rinse up disposer for her. Advised to use heated dry option with her cycles. Unit is working as designed at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 05/03/2021
"Cc that the ice maker still not working. When arrived cust said that the ice maker has been very low. Not even a full bin in a week. Check temp inside ice maker was 17* and 17* on freezer. Cycle ice maker, pass . When tried to get power to ice maker I wasnt getting any power. Check error codes, found E5 timed ice maker. Ran step 4 , and when it was done checked evaporator only a little frost on it. Unit will need sealed system. Parts are all covered on second to the fifth year extended warranty. Office will call as soon as we have ETA on part. ; ordrng 1 W11492867 (FF evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Freezer evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/03/2021
The unit is not cooling the compressor is not on. the inverter board is receiving 120 V of power the compressor is not drawing any power inverter board is drawling .02 A indicating that the compressor is not utilizing power. its receiving a signal to turn on the condenser fan is on. the compressor and the condenser do not work independently. It needs a new inverter board; ordrng 1 W11087200 (Inverter)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 05/03/2021
CC that there is a noise when the water is coming in. Found the cold valve making noise. Replaced the valve from t/s. Leveled the washer. Optest ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL STACK W/D
Model WFW94HEXW2
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/03/2021
"CC that the unit is leaking. Unit is in a drain pan, pan is dry. Found drain hose on the side of where the water is at. Started the washer drained, into the wall. Sounds like the drain pipe is blocked with a slow drain. Will need a plumber. Optest ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Corina B
Job Details: 05/03/2021
Replaced the lightbulb. Optest ok
We serviced a
MAYTAG STACK W/D
Model MET3800TW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/03/2021
"Wrong hose ordered Need to reorder correct ; ordrng 1 285871 (hose,tub to pump), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR7661WB1
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/03/2021
Replaced the cover. Heated oven to 350*. Advised cust to burn the grease off. Optest ok.
We serviced a
KITCHENAID WALL OVEN
Model KODC304EWH01
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/03/2021
Found lower thermostat open ordering lower blower as well ; ordrng 1 WPW10016550 (Lower blower) and 1 W11165152 (Lower thermalstat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/03/2021
"Found outlet not properly ground advise customer to change it also found evaporator frozen with ice did not when to defrost found thermister out of range replace and steam evaporator,opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2421QS0A
Near Parma, OH 44134
Dan H
Job Details: 05/03/2021
"Installed new vent, op test good"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/03/2021
"Cc that the dryer is making a noise. Started unit, heard metal rubbing. Took panel apart, found side panel a litt to the side rubbing with drum. adjusted issue. Tested unit. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JGRP430WP01
Near Cleveland, OH 44102
Dan H
Job Details: 05/03/2021
"New user interface recieved was broken(see pics), reordering, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10464535 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/03/2021
Replaced parts. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/03/2021
Replace all parts and ran calibration and auto test pass
We serviced a
KENMORE DRYER
Model 110.768761
Near Cleveland, OH 44120
Dan H
Job Details: 05/03/2021
"Customer complaint that unit is not starting, confirmed, motor is burning and not spinning, unit needs new motor, customer does not want repair ; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR7665WW0
Near Euclid, OH 44132
Jason N
Job Details: 04/30/2021
"Cc front burner knob stuckConfirmed RF burner valve is seized. Installed new burner valve. Orifice holder for RF burner will need replaced, both burner head screws excessively corroded, both broke off trying to remove. Secured orifice holder to cooktop temporarily with burner head sitting on top. Customer will be able to use until orifice holder can be replaced. ; ordrng 1 WPW10170345 (Orifice holder)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Painesville, OH 44077
Joe O
Job Details: 04/30/2021
"Cc: not startingFound error codes f4e4(l2 low voltage error) f4e3(restricted air flow) f4e1(heater 1 failure or connection error). Found when start is pressed relays click in but unit will not start. Found unit receiving proper power. Fuses check good. Motor circuit checks good. Needs controlCustomer does not want to repair at this time ; ordrng 1 W10827974 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kirtland, OH 44094
Dan H
Job Details: 04/30/2021
"Customer complaint that end capacitor for upper rack broke, end capacitor is not broken, reinstalled, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM0
Near Willoughby Hills, OH 44094
Dan H
Job Details: 04/30/2021
"Customer complaint that lights are always flashing on user interface , confirmed, start button led is constantly flashing, stuck key test shows control is good, unit needs new user interface , customer does not want repair ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 04/30/2021
77* ff and Fz. Found a leak on the ff evap. Repair. Compressor is not turning on. Will need a new compressor. Office to reschedule ; ordrng 1 W11393142 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, OH 44107
Corina B
Job Details: 04/30/2021
42* ff and Fz. 20 vacuum 90 psi. Equalized at 40 psi. Used nitrogen with soap bubbles no leaks. Called t/l Joel unit is non repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 04/30/2021
"Cc that the unit isnt making ice. Unit has good pressure, jump started ice maker and it started going and then it stopped,. Check all connections on it , also verify the door switch. Replaced ice maker from T/S. Still op test ng. Check for power coming to the ice maker had none. Check for power coming out of the main control, none. Unit will need main control. ; ordrng 1 W11043763 (Control), used 1 WPW10300024 (Ice maker) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon, OH 44011
Marie V
Job Details: 04/30/2021
"C that the unit isnt agitating. Impeller was loose. Ran diag found error code of F7E1 basket speed fault. Ran tachometer test, pass. Ran into test , pass everi but the impeller wasnt working properly, when removed found the hole shaft of the gearcase stripped and hub also impeller. Unit will need gearcase , impeller and hub. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Lorain, OH 44053
Gabriel P
Job Details: 04/30/2021
Cc that refrigerator is making a popping sound. Explained to the customer that the sound that hes hearing is when the refrigerant is flowing through the cap tube to the evaporator causing it to make that sound unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 04/30/2021
Installed gear case. Ran test cycle. Unit still making loud noise. Spoke with BJ. Needs motor; ordrng 1 WP661600 (drive motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/30/2021
Sump pump failed control board is sending power needs a new pump; ordrng 1 W11085683 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Grafton, OH 44044
David R
Job Details: 04/30/2021
Gasket ripped. Ordering FF gaskets. ; ordrng 2 W10830162 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Grafton, OH 44044
David R
Job Details: 04/30/2021
Replaced part. Cleared error codes. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not filling with enough water and sometimes does not spin out clothes, ran diagnostics found f0e5(off balance) error code, started normal wash cycle, unit filled to normal water level and began agitating, unit spins, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
Cc that the unit makes a loud noise. When arrived unit started making the noise it was coming from damper. Ran step 3 and confirm noise with cust. Unit will need new motor damper. ; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/30/2021
Cc: over fillingCustomer stated the unit filled to the tub ring. Found error code f0e7(load detected during clean wash cycle. Ran quick wash cycle. Ran delicate cycle. Unit filling and washing. Ran quick test cycle. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
"Cc that after a few load unit stopped spinning. And she tried to run a rinse and spin but nothing. Checked underneath unit and found screw from cam off , also belt came off. I added lock title to the screw and put everything back in place. Ran a drain and spin. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model GD5DHAXVB06
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
"Cc that no water is dispensing. Confirmed, when you press the pad no water comes in but you can hear the valve going. Verify that the water was all the way turned on , also tested water lines and blew through to maker sure it wasnt clogged also check the water at the bottom door to see how much water was passing from filter, very low. Tuned main water off and removed line to check pressure.no good. Advice cust to replace saddle valve , couldnt check anything else since water pressure is too low to unit. Cust will fix and if still no changes he will call back"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/30/2021
Cust does not have the POP. Couldnt diagnose unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Jefferson, OH 44047
Jeff M
Job Details: 04/30/2021
The compressor is running theres no heat transfer theres no frost pattern temperature in the freezers 45 temperature in the fridge is 68 needs an evaporator and compressor; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Lorain, OH 44053
Gabriel P
Job Details: 04/30/2021
"Found left door damage not pressing switch took picture ordering ; ordrng 1 W11435353 (Door left), used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Mentor, OH 44060
Jason N
Job Details: 04/30/2021
Replaced outlet thermistor. Ran dryer op test for several minutes. No codes generated. Shutdown properly after a few minutes in auto sense mode. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Kirtland, OH 44094
Brian M
Job Details: 04/30/2021
Cc unit not functioning properly Found lid lock error Ran manual lid lock lock not functioning Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG RANGE
Model MGR4452BDW
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/30/2021
Ignitor failed needs replaced ; ordrng 1 12400035 (Ignitor) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
Cc unit ff door not opening easily Replaced door gasket using customer supplied Id part. Customer stated door is easier to open. Op test good.
We serviced a
WHIRLPOOL WASHER
Model A612
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
Cc unit continually filling with water Customer states unit tub will slowly fill with water. Found hot water dripping into tub from fill tube. Ran quick fill using hot water. Inlet valve on hot side not closing off completely. Unit needs inlet water valve. ; ordrng 1 205613 (Inlet valve assy.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near North Ridgeville, OH 44039
David R
Job Details: 04/30/2021
Replaced part. Showed customer fan spinning and running properly. Op test ok
We serviced a
MAYTAG WASHER
Model MHWE300VF0
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f22(door lock error) and f28(serial communication error ) error codes, harnesses are good, unit needs new door lock and control, control is no longer available ; ordrng 1 W10157481 (Cntrl) and 1 WPW10253483 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Painesville, OH 44077
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
Corina B
Job Details: 04/30/2021
"Replaced the upper, rack, drive box, cover tubes and panel. Started a cycle. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44106
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 0 degrees, fresh food section temperature at 18 degrees, serial number does not match, send a control when job comes back with correct serial number ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat. Wash pump not running in cycle. Replaced pump/motor assembly using customer supplied part. Ran diagnostics cycle in entirety to reinitiate heat circuit. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.15919001
Near Euclid, OH 44117
Joe O
Job Details: 04/30/2021
Installed links. Ran test cycle. op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Strongsville, OH 44149
David R
Job Details: 04/30/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/30/2021
Cc leds flashing Found led under icemaker out Replaced leds
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/30/2021
"Cc unit freezer door switch broken Confirmed, replaced using customer supplied pre Is part. Switch operation good. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB3
Near Avon, OH 44011
Gabriel P
Job Details: 04/30/2021
"Cc that refrigerator is not cooling. Verified issue and tested compressor for amps and was reading 15.55amps when starting. Will need new compressor. Gave customer estimate she said she will think about it. ; ordrng 1 5304475102 (Compressor) and 1 5303305677 (Dryer filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/30/2021
Installed sump and control OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44120
Dan H
Job Details: 04/30/2021
"Basement unit is in was flooded, unable to access unit, unit is elevated above the water, advised customer to reschedule when basement is dry; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near University Heights, OH 44118
Dan H
Job Details: 04/30/2021
"Customer complaint that unit runs for 10 seconds and stops, started normal wash cycle, unit filled and began washing, unit is not stopping wash motor is pausing a various points in the cycle, advised customer that they all do this and its normal, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Walton Hills, OH 44146
Dan H
Job Details: 04/30/2021
"Customer complaint that led lights are flashing, found lights flashing because start button was not pressed to start cycle, canceled no lights are flashing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Painesville, OH 44077
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Brian M
Job Details: 04/30/2021
Installed control Ran test bake No issue found OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/30/2021
Replace drain pump ran calibration and explained to customer that if issue persists since it was a intermittent issue that we will need to order the control board. opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/30/2021
Freezer led module was replaced. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/30/2021
The vents on the outside of the house was clogged customer cleaned it a few days ago they ran a cycle tested good I did verify that there is airflow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
Corina B
Job Details: 04/30/2021
CC that the unit is not making ice. Ran diag senor is open. Will need a new ice maker. Office to reschedule. ; ordrng 1 Ice maker
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 04/30/2021
Installed cam and actuatorRan manual test on actuator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/30/2021
"Cc unit freezer door switch broken Confirmed, replaced using customer supplied pre Is part. Switch operation good. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
GE DRYER
Model GTD84GCPN0DG
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/30/2021
Cc that dryer heats sometimes and sometimes it doesnt. Verified temperature on unit and was reaching temps to 151 degrees and lowering to 119 degrees and also cycling on and off how it should.working as design
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/30/2021
Cc that sheets were jammed under egitator. Verified and removed sheets and replaced egitator with new one. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details: 04/30/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
AMANA WASHER
Model LWA50AW
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not spinning on any cycle except delicate, unit spun in all cycles, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2021
The unit has a communications error code needs both main control and user interface estimate only; ordrng 1 W11112656 (Ui) and 1 S (S) and 1 W11170706 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near University Heights, OH 44118
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not working, start normal wash cycle, unit filled and began agitating, advanced timer to spin, unit spins, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Royalton, OH 44133
Corina B
Job Details: 04/30/2021
CC that there is a loud noise when it first starts. Ran diag f2e1 stuck button. Ran a calibration. Found basket leaning towards the back. Leveled the unit. Started a load of towels. Noises are normal. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC25INWH01
Near Solon, OH 44139
Brian M
Job Details: 04/30/2021
Cc unit is leaking Found drain pan to over filled due to water valve leaking Needs valve Customer to find where water shut off is ; ordrng 1 W10247725 (water valve asm)
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Parma, OH 44129
Corina B
Job Details: 04/30/2021
"Replaced the thermal fuse. Checked vent outside, good air flow. Cycling on and off property. Optest ok."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Joe O
Job Details: 04/30/2021
"New ui was not secured in box. Found new ui controls broken, housings for board broken, broken clips sitting inside box. Customer stated there is a fan noise at 350 degrees and it takes an hr to heat to 350. Customer stated the fan noise seems to be coming from the convect fan, and that it is the same noise as before. Checked unit so customer can use unit while waiting on new ui. Found loose connection on control. Reseated connection. Ran test bake to 350. Did not find find any fan noise. Re ordering uiUi out of stock. Office to reschedule ; ordrng 1 W10570025 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Aurora, OH 44202
Brian M
Job Details: 04/30/2021
"Cc unit not powering on Was able to enter diagnostics and found error of f6e2 and f6e3 unit would not go past that point Errors are for miscommunication error needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Chesterland, OH 44026
Joe O
Job Details: 04/30/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/30/2021
"Cc that the unit is leaking. Check SP and verify bellow, bellow was torn in 4 different spots. Replaced bellow and control, tested unit. Op test ok. Brought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Geneva, OH 44041
Jeff M
Job Details: 04/30/2021
The unit has a f6e3 code needs a ui and main control. No eta on parts. Cust will call when the parts have arrived.; ordrng 1 W11209420 (Control) and 1 W11095624 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Ravenna, OH 44266
Brian M
Job Details: 04/30/2021
Cc of fan noise Found ice build up on back wall Found I didnt connect heater all the way Cleared ice and plugged in heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/30/2021
Cc of error will not drain Found chopper broken off inside Installed pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Strongsville, OH 44136
David R
Job Details: 04/30/2021
"Cc temp is off. Checked and unit was calibrated -10. Let customer know. Reset to normal, tested bake at 350*. Good, cycling. Tested at 400*, cycled. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DRYER
Model 110.87089601
Near Maple Heights, OH 44137
Jason N
Job Details: 04/30/2021
"Cc unit not powering onChecked power in to unit. Good at 245v L1 to L2 and 123 L to N. Drum light turning on, according to tech sheet, main board had power. Checked power in to power cube(inverter board). Power in good at 123v. No power out to console board, should be 5vdc, reading 0v. Unit needs power cube. ; ordrng 1 WP3407228 (Power cube)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 04/30/2021
Cc unit is dead Found miscommunication error Needs UI and control ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/30/2021
Installed base pads. Ran tub fill then spin and drain. Op test good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Avon, OH 44011
Gabriel P
Job Details: 04/30/2021
Control board was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/30/2021
"Replace washer and hinge,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/30/2021
CC that the clothes are not getting washed. Found the shifter out of the cam. Will need a new shifter. Do not have shifter on the t/s. ; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/30/2021
"Cc that they have low ice production. Verified cycled the ice maker and it is cycling as designed and ice harvest out as well,Explained to customer ice maker will make 8 cubes of ice every 3 to 4 hours. Opt test ok.no issue found also filter needed to be reset"
We serviced a
GE WASHER
Model GFWR4805F1MC
Near Huntsburg, OH 44046
Brian M
Job Details: 04/30/2021
"Cc unit pausing and not spinning Found service pointer on issue advised to replace harness and control ; ordrng 1 WH12X26034 (washing machine cont) and 1 WH19X25495 (rps module harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRS
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/29/2021
"Customer complaint that door gasket is torn, gasket is sealing, tear is cosmetic, advised customer that replacing door gasket is not necessary at this point"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2021
"Cc: leakingConfirmed water marking on water mat. Customer had load ready to run. Ran normal cycle. Watched whole cycle. Could not duplicate leaking. Spoke with BJ, he stated he has seen where water entering tub ring will flow between tub ring and tub and out onto the floor. Found no moisture between tub ring and tub. Cannot duplicate issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 04/29/2021
"Cc that the unit isnt washing the dishes properly. Started a normal cycle. Unit started running. Found filter loose, corrected, also ran diag no error codes found. When test done. No error codes. Check spray arm found them clogged .Unit drains properly advise cust to run a clean cycle on unit every month to help dishwasher, also to run hot water before starting unit . Unit will need both spray arm I tried to clear out but not good. Cust can install no need to reschedule.; ordrng 1 WPW10340504 (Spray arm) and 1 WPW10340527 (Spray arm)"