Service History 132 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Brian M

Job Details: 03/08/2023

Cc unit not cooling found unit cooling but not defrosting Found brown wire to heater not in clip Installed tested defrost cycling in diagnostics Cleared ice OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Corina B

Job Details: 03/08/2023

"Cust showed pop, sent pic. CC that the u it is not cooling. Confirmed. Found the freezer covered in frost. Ran diag the defrost thermistor is open. Will need a new harness, thermistor and control. Office to reschedule appointments.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Wickliffe, OH 44092

Corina B

Job Details: 03/08/2023

"Replaced the bake element. Heated oven to 350*. Opt test ok;"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2023

"Cc: screeching squealing noiseCustomer stated unit screeching/squealing on spin cycle. Ran manual high spin. Found slight squealing upon initial spin. Needs gear case, and rotor; ordrng 1 W11449841 (Gear case) and 1 W10915701 (rotor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2023

Installed ui. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Solon, OH 44139

Jason N

Job Details: 03/08/2023

"Cc unit displays f7e1Confirmed unit displaying f7e1 for tachometer missing or wrong signal. Ran manual agitation and spin tests, motor only humming. Replaced capacitor using customer supplied pre Id part. Cleared codes. Ran auto test cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Highland Heights, OH 44143

Corina B

Job Details: 03/08/2023

"CC that there is a loud noise in spin. Checked underneath no oil leaking. Started a spin, no unusual noises. Started a rinse and spin with towels, found at the end there is a squealing. The gasket is squealing. Will need a gearcase. Cust does not want to repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, OH 44077

Dan H

Job Details: 03/08/2023

"Customer complaint that lid will not unlock and of f6e1 error code, ran diagnostics no errors codes shown only says loading, unable to run test cycle, tried to start normal wash cycle, display showed f6e1(undefined) error, Found burn marks on control, unit needs new control; ordrng 1 W11543997 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBL2256KES3

Near Madison, OH 44057

Dan H

Job Details: 03/08/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator and condenser fan, compressor is not running, applied 120vac to compressor, compressor started, unit started cooling, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/08/2023

"CC that the unit will not start. Confirmed. Found the thermal fuse is open. Replaced the fuse from t/s. Checked the heater, cycling on and off properly. Found lint screen be restricted from fabric softener, cleaned screen with water. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXBW00

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/08/2023

"Cc: not cooling, extremely hotCustomer had unit unplugged upon arrival. Plugged in kilowatt meter to outlet where plug laying. Found outlet is receiving 246v. Found near by outlet receiving 120v. Plugged unit in, tripped gfi. Plugged unit into a different outlet, tripped breaker or a different gfi. Advised customer they need an electrician."

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW3

Near South Euclid, OH 44121

Corina B

Job Details: 03/08/2023

CC that the unit is leaking. Started a cycle. Found the cold supply line leaking tightened the hose. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Gates Mills, OH 44040

Joe O

Job Details: 03/08/2023

Cc: leakingFound door gasket warped. Needs gasketEntitlement shows under 1 year. ; ordrng 1 W11483553 (Gasket)

We serviced a

GE REFRIGERATOR

Model GFE28HSKJSS

Near Geneva, OH 44041

Dan H

Job Details: 03/08/2023

"Customer complaint that unit is not cooling, confirmed, fresh food section temperature at 70 degrees, freezer section temperature at 70 degrees, filter drier is not clogged, nitrogen tested system, no external leaks found, found cap tube clogged, unable to purge cap tube with nitrogen, unit cannot be repaired, saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma Heights, OH 44130

Corina B

Job Details: 03/08/2023

"CC that the unit stopped working. Confirmed. Found the nut for the cam off and the belt is twisted. Replaced the cam and belt. Started a cycle with clothes. Opt test ok. ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/08/2023

"Cc: not heatingFound unit is receiving proper power. Found heating element open. Needs element Customer does not want to repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Parma Heights, OH 44130

David R

Job Details: 03/08/2023

"Cc unit never gave water/ice. Found water is good from house, when dispensing will mot come out single valve. Surplus item WPW10238100. Replaced. Tested. Good. Customer to purge water and turn on icemaker, good. Op Test Ok."

We serviced a

WHIRLPOOL WALL OVEN

Model KEBC278KWH0

Near Beachwood, OH 44122

Joe O

Job Details: 03/08/2023

"Cc: door locked shut, open door so customer can clean glass, check oven calibrationFound door stuck shut. Moved latch, unit still will not open. Advised customer yanking on oven door could potentially cause glass to break, and glass is no longer available. Customer stated to try. Got door open with no damage. Unit needs hinges. ; ordrng 1 WP9760571 (hinge-door) and 1 WP9760572 (hinge-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Bedford, OH 44146

Corina B

Job Details: 03/08/2023

CC that the u it is not dispensing water. Confirmed. Installed a new a filter. Water started coming out. Cust wanted the wine rack uninstalled. Opt test ok.

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Newbury Township, OH 44065

Joe O

Job Details: 03/08/2023

Installed diverter disk and control. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/08/2023

"Went over damage with customer for cabinet, customer was ok with what little damage it had. Replaced outer/inner tub, tub ring, gearcase, whole cabinet, badge, suspension rods, filter, spanner screw, feet, washplate, all screws. Ran diagnostics, good. All components working. Ran a drain/spin cycle, good. Op Test Ok."

We serviced a

MAYTAG WASH/DRY STACK

Model MHW5630HW0

Near Beachwood, OH 44122

Corina B

Job Details: 03/08/2023

"Replaced the dispenser. Tested the water to dispenser, no leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Beachwood, OH 44122

Manny

Job Details: 03/08/2023

"Cc unit not draining or spinning, verified and found code F0e9 for off balance load, customer had a comforter in the unit and was shifted to one side causing the unit to go off balance and stop during the cycle. Rearranged comforter and ran drain and spin, and good, showed customer the best way to load the unit and the size of the load, opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Garfield Heights, OH 44128

Manny

Job Details: 03/08/2023

"Cc unit not heating verified and not heat, took apart and cap is out of range, and mag pulling! 8.98amps. Unit needs msg, cap and diode.; ordrng 1 W11409822 (Magnetron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Marie V

Job Details: 03/08/2023

"Replaced water VALVE and fill tube heater. Cycled ice maker , it filled all the way. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/08/2023

Cc of unit not spinning Suspect tub hub Could not remove agitation Quoted for rebuild ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10528947 (HUB) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44128

Jason N

Job Details: 03/08/2023

"Cc unit stopping in mid cycle, will not power on.Confirmed unit will not power on. Checked power in to main control, good at 122v. No status light on board. Checked for shorted drain pump, resistance good at 19.8ohms. Replaced main control using customer supplied pre Id part. Ran auto test cycle and calibration. All functions passed. Op test good."

We serviced a

ELECTROLUX DRYER

Model EFMG417SIW0

Near Solon, OH 44139

Brian M

Job Details: 03/08/2023

Cc of noiseFound noise coming from lint stuck on rollers Disassembled and cleaned rollers and blower housing OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44120

Jason N

Job Details: 03/08/2023

"Cc unit getting too hot, making popping sounds, and a missing piece under control panel.Customer showed pop.Customer stated unit gets too hot to touch when running the oven. She stated there is an opening under the controls where a piece is missing. Found opening in question is the oven vent, and advised customer this is open by design. Ran bake test to 350 degrees. Advised customer popping noises she is hearing is metal expansion due to heat. Checked temperatures in oven and around unit. Unit oven temps reading 355 degrees after first cycle. All surfaces around door reading 95-110 degrees. Temperatures are within manufacturing limits. Unit is operating as designed"

We serviced a

GE WASH/DRY COMBO

Model GUD27ESSMWW

Near Ashtabula, OH 44004

Dan H

Job Details: 03/08/2023

"Customer complaint of noise during spin cycle, ran drain and spin cycle, repeated, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Solon, OH 44139

Brian M

Job Details: 03/08/2023

Installed led

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Streetsboro, OH 44241

Brian M

Job Details: 03/08/2023

Cc of lock feature Taught customer how to use it

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/08/2023

Cc unit clicking Found clutch not engaging Replaced using truck stock ; used 1 W10754448XXX (XXNO ORDERXXCABRIO CLUTCH) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44108

Jason N

Job Details: 03/08/2023

"Cc unit not powering on Checked power into unit from receptacle. 0v. Unit is on a gfci outlet. Tried to reset and test outlet, same result 0v. Used extension cord to plug unit into another outlet. Unit powered on. Ran auto test cycle. All functions passed. Op test good. Advised customer they will need an electrician to repair receptacle for unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, OH 44129

Marie V

Job Details: 03/08/2023

"Cc that the unit is rinsing more than one time when is not supposed to and unit was walking out of the closet. Ran diag found error code F0E5 off balance load, asked cust for some clothes and ran a rinse and spin , no off balance, no excessive shaking, Also tested Dampers, working as designed. Called whirlpool tech line spoke bruce. with he said unit is working as designed, if unit start to shake they need to redistribute the clothes, unit is working as designed, also if is rinsing twice unit does this for 2 reasons, off balance or too mich suds. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Parma Heights, OH 44130

Marie V

Job Details: 03/08/2023

"Cc that the unit is not making ice and not cooling. Took temos freezer is at 15* and fresh food section 48*. Verify pressure at compressor when working on fresh food section is at 0psi. Took fresh food section evaporator off and found connector for evaporator burned, took pics and called whirlpool tech line spoke Steve file, unit cant be repaired"

We serviced a

SAMSUNG DRYER

Model DV330AEBXAA04

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/08/2023

"Replaced heater, removed lint from inside, tested unit, heating up good. Op test okAdvice cust to have the vent cleaned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Mogadore, OH 44260

Brian M

Job Details: 03/08/2023

Cc of noise coming from freezer Fan seemed loud Removed freezer drawer to inspect and noise stopped Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Diamond, OH 44412

Brian M

Job Details: 03/08/2023

Cc unit not cooling Found unit set to 34 but at 40 Damper not functioning properly and freezer led out ; ordrng 1 WPW10479155 (control) and 1 W11462342 (Led) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Elyria, OH 44035

Marie V

Job Details: 03/08/2023

Replaced burners . Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs325sdhw08

Near Cleveland, OH 44119

Jason N

Job Details: 03/08/2023

"Cc unit ice maker arm not moving Ran ice maker manual cycle test, ice maker indexed properly and ice sensing arm advanced. Ice maker filled with water at home position. No issues found with ice maker. Advised customer on ice maker operation. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44110

Jason N

Job Details: 03/08/2023

"Vented refrigerant. Installed sealed system parts. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29in/hg. Recharged system with 47g. Of r600a. Good frost pattern starting on system. Advised customer to allow up to 24 hrs for both sections to return to desired temperatures. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS011JBS0

Near Highland Heights, OH 44143

Jason N

Job Details: 03/08/2023

"Cc unit detergent dispenser is brokenConfirmed a small piece of plastic is broken away from door, will not allow dispenser to latch. Quoted customer dispenser replacement.; ordrng 1 WP8558129 (Dispenser)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Elyria, OH 44035

Marie V

Job Details: 03/08/2023

"Replaced control , cust tested potatoes setting, unit is working properly. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Rome, OH 44085

Brian M

Job Details: 03/08/2023

Cc of leak Ran test load could not duplicate Advised to watch

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, OH 44004

Dan H

Job Details: 03/08/2023

"Customer complaint that unit is not dispensing fabric softener, confirmed, unit needs new valves ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near Pepper Pike, OH 44124

Brian M

Job Details: 03/07/2023

Cc of noise Found service pointer for seal kit Also would like wheel ; ordrng 1 W11373810 (Seal kit) and 1 WP697772 (blower wheel)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jason N

Job Details: 03/07/2023

Cc unit needs lid replacedConfirmed lid is broken on left side hinge corner. Quoted customer for lid replacement. ; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrb322dmbm01

Near Cleveland, OH 44113

Marie V

Job Details: 03/07/2023

Cc that the fresh food section is not cooling. Took temps 64* and freezer 2*. Evaporator was full withfrost. Bimetal is close. Unit will need control. Replaced from T/S. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Avon, OH 44011

Gabriel P

Job Details: 03/07/2023

Belt came out place correct issue ;

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44120

Marie V

Job Details: 03/07/2023

"Cc that the unit is not washing . Ran diag found error code f8e1 long fill no fill. Found drain hose at the bottom. Corrected issue. Advice to get it attached to the tub. Stared a normal cycle, unit stared washing. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lorain, OH 44053

Marie V

Job Details: 03/07/2023

"Cc of wet clothes at the end of the cycle, Rn diag found error code f5e1 lid switch fault. Tilted unit verify underneath, found that cam screw became loose. Ordering new latch and cam. Ran auto test, pass. ; ordrng 1 WPW10482836 (Latch) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Avon, OH 44011

Gabriel P

Job Details: 03/07/2023

"Replace door glass,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Fairview Park, OH 44126

Manny

Job Details: 03/07/2023

"Cc door coming off the unit verified and door looks off on right side, remounted door, open it and close it a few times, no issues, advise customer of possible needing the right hinge, she said shell hold off for now and if it happens again she will call us.; ordrng 1 W11568813 (Hinge- right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model med4500mw0

Near Cleveland, OH 44102

Angel

Job Details: 03/07/2023

"Cc stated that unit had no heat. Confirmed cc, double checked electrical still didnt have 240 v customer said he thought he did, checked electrical box, noticed a single 30 amp duel pole breaker. Explained to customer that it needs to be a duel 30 amp breaker."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 03/07/2023

"Pump need to be replace and shocks giving estimate customer with not fix ; ordrng 4 W11415987 (Shock absorbers)s and 1 WPW10605427 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE OTR MICROWAVE

Model PSA9120SF5SS

Near Cleveland, OH 44106

Angel

Job Details: 03/07/2023

Cc. Door is hanging a little bit lower then control panel. Verified cc. Unable to adjust any further due to door will not close properly. Customer stated that it was like that when they got it. Also said they wanted to have it looked at before warranty ended. Door as is operating as intended.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS1

Near Rocky River, OH 44116

Angel

Job Details: 03/07/2023

Cc that there was a piece of insulation popping out the bottom of door. Confirmed tucked in insulation properly opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Angel

Job Details: 03/07/2023

"Cc. Adjusters broken, confirmed cc, wheels broke of adjusters, replaced the adjusters with manufacturers upgraded parts."

We serviced a

JENN-AIR COOKTOP GAS

Model JGD8130ADB

Near Avon, OH 44011

Angel

Job Details: 03/07/2023

"Cc. Knobs frozen in place. Confirmed cc, tried turning knobs knobs frozen in place. Gave customer estimate of repairs, customer chose not to proceed with repairs; ordrng 2 WP74006156 (Valve)s and 1 WP74006955 (Valve switch)"

We serviced a

KENMORE DISHWASHER

Model 66516504200

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/07/2023

Customer said it fills with water without using unit it was not doing it for me so I couldnt duplicate issue

We serviced a

MAYTAG DRYER

Model DG482

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/07/2023

"Cc unit making a loud noise, verified and found blower wheel broken, unit needs blower wheel.; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Eastlake, OH 44095

Corina B

Job Details: 03/07/2023

"CC that the cookies are not cooking. Heated oven to 350* waited 30 minutes took temp, correct temp. Igniter turned on within 30 seconds, cycled 3 times. Advised customer to wait 10-15 minutes after the buzzer to put the food in. Opt test ok."

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 03/07/2023

Cc: screechingFound pulley and rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/07/2023

"Replaced motor and wheel. Tested unit, no loud noises. Op test ok"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Jefferson, OH 44047

Brian M

Job Details: 03/07/2023

Cc unit not working lid lock flashing Found lid switch not functioning Needs lids switch ; ordrng 1 WH08X32697 (Lid lock)

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Willowick, OH 44095

Corina B

Job Details: 03/07/2023

Replaced the latch. Started a cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mentor, OH 44060

Joe O

Job Details: 03/07/2023

"Cc: frost build up on evap, leaking onto freezer floorFound evap partially frosted over. Customer stated they have been thawing vents with hair dryer. Entered manual defrost, unit defrosting. Found evap thermistor reading out of range. Found unit has original duck bill drain tube. Needs drain tube, and evap thermistorS38253(covers drain tube part only); ordrng 1 W11190084 (tube-drain) and 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near Jefferson, OH 44047

Brian M

Job Details: 03/07/2023

Cc no ice Found ice maker not cycling Replaced using truck stock OP Test Ok ; used 1 WPW10300024 (ICE MAKER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/07/2023

"Pump is leaking from diverter ordering pump assembly; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MW00

Near Cleveland, OH 44118

Manny

Job Details: 03/07/2023

"Cc unit not heating properly, verified and unit was set at 400 already, set my oven probe and temps at 404, let the unit cycle and highest temperature was 408 and lowest 391, oven temps are optimal, advise customer to let the oven preheat for a least 15 extra minutes. Opt test ok; O-emld tckt"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/07/2023

"Found bearing on roller broken ordering ; ordrng 1 DC97-16782A (Roller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER ELE

Model WED5100HW2

Near Diamond, OH 44412

Brian M

Job Details: 03/07/2023

Ripped motor and wheel out Installed new OP Test Ok

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Avon, OH 44011

Angel

Job Details: 03/07/2023

"Cc that the display is not function properly the numbers are blurry and she states there a loud humming sound sometimes when she uses it. Confirmed the display will need to be replaced, the humming sound I could not duplicate but will order the magnetron just incase..; ordrng 1 W10891907 (Ui) and 1 W10891908 (Control board) and 1 W11409822 (Magnetron) and 1 W10850446 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 03/07/2023

"Installed new lens, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Lyndhurst, OH 44124

Manny

Job Details: 03/07/2023

"Replaced rollers and pulley, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/07/2023

Ran diagnostic unit working as design found no error code

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Mayfield Heights, OH 44124

Manny

Job Details: 03/07/2023

"Cc filter not coming out, took filter out, cux installed new filter, opt test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, OH 44094

Corina B

Job Details: 03/07/2023

CC that the unit stopped making ice. Confirmed. Unit was turned off when arriving. Let run for several minutes. 10 vacuum on the Low side. 150 psi High side Equalized at 52 psi. Found the lokring fitting leaking at the condenser coils. Will need a new condenser. Office to reschedule appointment ; ordrng 1 WP2313624 (Condenser)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Newbury Township, OH 44065

Corina B

Job Details: 03/07/2023

"Replaced the burner head, caps and spark module. Tested. Igniting after 2-3 clicks. Opt test ok."

We serviced a

JENN-AIR RANGE

Model JGRP436WP01

Near Broadview Heights, OH 44147

Corina B

Job Details: 03/07/2023

Replaced the ui. Programmed the control. Tested the oven to 325* then turned it back on to 400*. Heated to both temperature. Opt test ok. Brought core back for return ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2023

Replaced heater ran a tested cycle and functioned as should heating and washing as should opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mantua, OH 44255

Brian M

Job Details: 03/07/2023

Cc fridge not cold Found fridge disassembled Found freezer to have proper temps and making ice Found damper stuck closed Needs damper Customer to install ; ordrng 1 W11087463 (damper) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, OH 44131

Gabriel P

Job Details: 03/07/2023

"Replace closer,it work ,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Moreland Hills, OH 44022

Manny

Job Details: 03/07/2023

"Cc unit frosting up in the fz, verified and unit full of frost, not door not sealing properly, found box in drawer preventing door from closing properly. Removed door to inspect rails and good, advise customer to avoid putting big boxes between the drawer and the door so that way the door doesnt stay open."

We serviced a

JENN-AIR WALL OVEN

Model JJW8630DDB

Near Warrensville Heights, OH 44128

Manny

Job Details: 03/07/2023

"Cc unit not working, she stated 2 techs were here and they said it was the US and the damage her cabinet and told her they needed order the control but she never saw them again, verified and cabinet broken (took pictures) oven not working checked Poland good voltage to control but nothing coming out, unit needs control but part is discontinued.; ordrng 1 74009715 (cntrl-elec(Discontinued))"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, OH 44147

Corina B

Job Details: 03/07/2023

"Replaced the control, slide and clutch. Ran a sanitize cycle. There is a lot of build up under the tub by the drain pump. Adjust to try running white vinegar on a clean washer to break up the residue. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Pepper Pike, OH 44124

Manny

Job Details: 03/07/2023

"Replaced parts ordered, ran harvest on icemaker and good flow to icemaker and no leaks, opt test ok."

We serviced a

MAYTAG DRYER

Model MED6000XW1

Near Mayfield, OH 44143

Corina B

Job Details: 03/07/2023

CC that there is a squealing. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model Mfi2670xeb6

Near Parma, OH 44134

David R

Job Details: 03/07/2023

"Cc multiple problems. Unit not cooling correctly, Icemaker hasnt worked in years, slow water, water build up on FZ floor. Found frost building up on Evap cover. Went through tech. Open evap motor, heater no ohms. Getting correct voltage from control. Needs an updated icemaker and drain tube. Slow water through unit, valves not opening up completely. Will need icemaker, evap motor with harness, valves, drain tube, heater. Multiple parts needed to be replaced and steamed. ; ordrng 1 W11334745 (Evap motor with harness) and 1 WP12729123 (Heater) and 1 W10619951 (Drain tube) and 1 W10882923 (Icemaker) and 1 WPW10498990 (Valve) and 1 WPW10312696 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

David R

Job Details: 03/07/2023

"Cc unit would not stop spinning. Went through diagnostics. Found error F7E8, Motor Drive Module Over Temp. Ran a factory reset, and a factory calibration, good. Ran diagnostics test, all components working, good. Ran a Drain/Spin cycle all the way through, good, ended properly. Put a load in before leaving. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/07/2023

Cc that the strike broke. Confirmed. Replaced strike. Tested it. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, OH 44137

David R

Job Details: 03/07/2023

"Cc unit making loud whining noise. Found shifter fault. Actuator making noise. Replaced from t/s. Good. Ran diagnostics, good. Ran a normal wash, good. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Willowick, OH 44095

Jason N

Job Details: 03/07/2023

"Cc unit not heating Customer stated unit will run but does not produce heat. Checked power in to unit, found L missing to unit from receptacle. Found open fuse in disconnect box feeding unit. Customer does not have another fuse. Advised customer to replace fuse."

We serviced a

MAYTAG WASHER

Model Mvw6230hw2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/07/2023

"Cc that the unit is not washing after few min u it shows an error code of f8e1. Confirmed. Deleted error code. And found drain hose on the floor, stared a cycle and showed cust why unit was siphoning. Drain hose needs to be installed 39 inches from bottom of appliance. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402EPA02

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/07/2023

"Replaced ice maker, panel and main control. Op test okBrought cores for return"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw2

Near Cleveland, OH 44105

Marie V

Job Details: 03/07/2023

"Cc that the unit did not spin the rugs out, found off balance. Corrected issue. Rinsed out the rugs. Also replaced belt from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willoughby, OH 44094

Joe O

Job Details: 03/07/2023

"Cc: flashing lid lock, not runningFound error codes f5e1(lid lock fault). Ran manual lock. Lid not locking. Needs latch. Replaced latch. Ran auto test and calibration. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/07/2023

"Recovered refrigerant, found drier restricted. Replaced drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near University Heights, OH 44118

Joe O

Job Details: 03/07/2023

Cc: drain pump running continuouslyFound drain pump running. Canceled. Customer stated the basement had flooded and they had a wet rug sitting in the washer. Advised unit likely thought it was an over flow condition and tried to drain the water. Found no stored error codes. Ran auto test and calibration. Op test ok

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