We serviced a
MBF2258FEW00 maytag
Model refrigerator
Near LaGrange, OH 44050
Paul H.
Job Details:
01/03/2018
The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Westlake, OH 44145
Brian B
Job Details:
01/03/2018
Cc complaint dishwasher will not complete a cycle, 120v to motor. Will need new sump, also, top rack adjusters broken.Needs pump and motor replaced and top rack adjusters. Customer does not want to fix at this time. Paid sc; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Cleveland, OH 44111
Brian B
Job Details:
01/03/2018
, Cc works without coins, and not draining properly. Checked over hoses and coin mechanism . Ran calibration test . Unit is operating as designed . OP TEST OK... ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Robert A.
Job Details:
01/03/2018
Found blower wheel clogged with lint, removed, ran unit, working correct, op test ok; Job Cmpltd,
We serviced a
GI7FVCXWY03 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details:
01/03/2018
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2730DS00
Near Pepper Pike, OH 44124
Robert A.
Job Details:
01/03/2018
Display stuck/shorted key, cleared, turned right back on, connections good, needs panel; ordrng 1 W10887856 (PANEL), schdld next appmnt for 1/17 WED !,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Auburn Township, OH 44023
Robert A.
Job Details:
01/03/2018
Found ribbon cable discolored, needs panel; ordrng 1 W10811169 (PANEL151.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/10 WED !,
We serviced a
NED4655EW1 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details:
01/03/2018
Started a high heat timed cycle, observed temps, cycled on and off appropriately, exhaust heat maintained 115F, which is correct for this unit on high heat, stated that shirts had melted, took a picture, checked pointers, no pointers for this, customer is drying on low heat, temp control handled by timer, ordering; ordrng 1 W11043389 (TIMER)
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near South Russell, OH 44022
Corina H
Job Details:
01/03/2018
Replaced the doors and nameplate. Raised door with washers from t/s. Optest ok. ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
MHW4200BW2 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corina H
Job Details:
01/03/2018
CC that error code f9e1. Checked the drain pump and found 5 baby socks in the drain pump. Removed the socks. Ran a normal load and a drain and spin. Advised customer to use a garment bag when washing baby socks and to check the bellow. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Mentor, OH 44060
Jeff M
Job Details:
01/03/2018
Unit is sitting in the overflow plastic pan which was putting pressure against the shield which were grooves into the shield from the pulley. Installed new shield from truck stock customer will remove the overflow pan; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
KUDR01TJWH0 kitchenaid
Model dishwasher
Near Concord Township, OH 44060
Jeff M
Job Details:
01/02/2018
Incorrect dispenser was ordered and also the user interface all the plastic tabs that hold the screws are broken all but one. Needs the correct dispenser in the new user interface panel; ordrng 1 WP8270229 (UI) and 1 WP8558129 (DISPENSER),
We serviced a
WGG745S0FH02 whirlpool
Model range
Near Concord Township, OH 44077
Jeff M
Job Details:
01/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
NGD4655EW2 amana
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details:
01/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GSS26C4XXY04 whirlpool
Model refrigerator
Near Painesville Township, OH 44077
Paul H.
Job Details:
01/02/2018
The unit ICEMAKER is not. I tested the optics there working properly customer needs to think about the price it is expensive; used 1 WPW10251076 (ICE MAKER ASSY)
We serviced a
NTW4516FW1 amana
Model washer
Near Andover Township, OH 44003
Paul H.
Job Details:
01/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan
Job Details:
01/02/2018
Customer complaint that unit is not filling with water, ran diagnostics found f7e9(locked rotor) error code, found rotor hitting drain pan, raised feet, op test good ; Job Cmpltd
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corina H
Job Details:
01/02/2018
CC that the unit will not start. Checked the power to the main control 130 volts. Will need a new UI. Called SM to order parts; ordrng 1 WPW10309357 (hinge LF) and 1 WPW10309358 (hinge RT) and 1 WPW10563774 (cntrl-elec), schdld next appmnt for 1/10 WED
We serviced a
CED7006GW0 crosley
Model dryer
Near Ashtabula, OH 44004
Paul H.
Job Details:
01/02/2018
I found that the vents was plugged unit tested good; Job Cmpltd,
We serviced a
MBF2258FEW00 maytag
Model refrigerator
Near LaGrange, OH 44050
Paul H.
Job Details:
01/02/2018
The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
We serviced a
WTW5530SQ0 WASHER
Model WHIRLPOOL
Near Mentor, OH 44060
Dan
Job Details:
01/02/2018
Customer complaint that case is loose, found left side of case not properly seated, corrected, op test good ; Job Cmpltd
We serviced a
KUDS30IXSS4 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina H
Job Details:
01/02/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KSGG700ESS1 KITCHENAID
Model RANGE
Near Willoughby, OH 44094
Dan
Job Details:
01/02/2018
Customer complaint that left front burner does not work on low, confirmed found knob switched with center burner knob, corrected, unit is operating as designed ; Job Cmpltd
We serviced a
MFI2570FEZ02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan
Job Details:
01/02/2018
Installed new auger motor,yolk, and divider, op test good ; Job Cmpltd
We serviced a
JGC8536ADS JENN-AIR
Model COOKTOP
Near Cleveland, OH 44118
Corina H
Job Details:
01/02/2018
Will need a cooktop. The screws are not coming out. Called SM to order part. ; ordrng 1 WP2001F255 (COOKTOP), schdld next appmnt for 1/10 WED
We serviced a
KFIS29BBMS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Dan
Job Details:
01/02/2018
Customer complaint of water leaking, found angle head on water line cracked, removed and reconnected water line no leaks, op test good ; Job Cmpltd
We serviced a
GSC23LSRCSS GE
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan
Job Details:
01/02/2018
Installed new water valve and filter head, op test good ; Job Cmpltd
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan
Job Details:
01/02/2018
Customer complaint of f9e1 error code, confirmed f9e1(long drain) error code, found filter gasket clogged, cleared filter gasket, unit drains, op test good ; Job Cmpltd
We serviced a
KBFS20ECMS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan
Job Details:
01/02/2018
Customer complaint that door alarm is not working and of loud ticking noise, door alarm is working, ticking sound is water line hitting back of fridge while compressor is running, adjusted water line, no unusual noise heard, op test good ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan
Job Details:
01/02/2018
Customer complaint that doors are not even and door alarm is not working , leveled unit, door alarm is working, op test good ; Job Cmpltd
We serviced a
KUIX305ESS1 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina H
Job Details:
01/02/2018
Replaced the control. Brought core back for return. Optest ng. Checked the water line to unit, good. Found the water valve is burnt. Will need a new valve. Called SM to order part. ; ordrng 1 W10897719 (WATER VALVE), schdld next appmnt for 1/16 TUE
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina H
Job Details:
01/02/2018
CC that the top oven only gets to 240*, bottom oven works. Preheated oven to 350*, waited 25 min temp is bake element is not heating. Pulled unit out checked the bake element 0ohms. Will need a new bake element. Called SM to order part. ; ordrng 1 WPW10207398 (elmnt-bake), schdld next appmnt for 1/12 FR
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Corina H
Job Details:
01/02/2018
CC that there is a rattle when the dryer is running. Threw towels in the dryer for 15 min. Found the vibration is coming from the frame of the unit. Optest ok. ; Job Cmpltd
We serviced a
MRT118FZEM00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan
Job Details:
01/02/2018
13:43, Customer complaint that unit is not cooling, fresh food section temperature at 5t degrees, freezer section temperature at 50 degrees, unit is recieving correct power from supply, evaporator fan, condenser fan, and compressor are not running, unit needs new control; ordrng 1 W10869720 (contrl-box), schdld next appmnt for 1/9 TUE
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan
Job Details:
01/02/2018
Customer complaint that bake burner lights and shuts right off, confirmed, main control is sending 120vac to dsi board, dsi board is not sending 8-18vdc to bake valve, bake valve ohms at 216ohms, unit needs new dsi board; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 1/9 TUE
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44109
Dan
Job Details:
01/02/2018
Customer complaint that unit is not heating, confirmed, found unit missing a line of power from supply, advised customer that they need an electrician to correct power supply; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICRO OVEN
Near Maple Heights, OH 44137
Dan
Job Details:
01/02/2018
Customer complaint of open/close door error, confirmed installed new switches and cams from customer stock, op test good ; Job Cmpltd
We serviced a
WFC310S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Dan
Job Details:
01/02/2018
Customer complaint that cooktop elements and bake and broil elements are not working, confirmed, found control not sending power to bake element, unit needs new control; ordrng 1 W11122536 (cntrl-elec), schdld next appmnt for 1/9 TUE
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan
Job Details:
01/02/2018
Leak in system at filter drier, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Euclid, OH 44123
Corina H
Job Details:
01/02/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details:
01/02/2018
Cust stayed since we left the unit is not leaking. Cust is going to keep the tub for a couple of months, to make sure it does not leak. Put a paper down for water marks. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
Brian B
Job Details:
01/02/2018
CC that pillow case got caught under agitator. Removed agitator and placed on flat surface. Agitator is not warped or damaged. Gap is uniform. Advised customer to due satin pillowcases on delicate cycle and sheets on bedding cycle. All functions operating as designed . Optest ok..; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Cleveland, OH 44105
Brian B
Job Details:
01/02/2018
Cc loud banging noise when on spin. Removed loaner washer and installed customers washer, found washer to way off balance leaning to the rear left side . Adjusted feet to level out unit, Ran Diagnostics, ran auto test... OP TEST OK ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR8650FZ0
Near Streetsboro, OH 44241
Robert A.
Job Details:
01/02/2018
Found light out, replaced bulb, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Streetsboro, OH 44241
Robert A.
Job Details:
01/02/2018
Found left door switch not closing fully, installed spacer, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Aurora, OH 44202
Robert A.
Job Details:
01/02/2018
Cc door not closing correct, found door hitting left side, leaning forward, leveled unit, door closing correct, op test ok Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ECOAB04
Near Bainbridge, OH 44023
Robert A.
Job Details:
01/02/2018
Ran diognastics, no codes, ran auto test, all passed, set bake and timer, watched, tested several times, unable to duplicate, op test ok; Job Cmpltd
We serviced a
KENMORE WASHER
Model 796.41072310
Near Burton Township, OH 44021
Robert A.
Job Details:
01/02/2018
Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KSSS36DWX01 kitchenaid
Model refrigerator
Near Kirtland, OH 44094
Chad P.
Job Details:
01/02/2018
Replaced evap assembly op test good
We serviced a
VED6505GW0 crosley
Model dryer
Near Cleveland, OH 44113
Chad P.
Job Details:
01/02/2018
Found neutral wire backed out of motor. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details:
01/02/2018
Found unit leaning forward. Both front rollers stripped. Unable to raise unit. Needs both replaced. ; ordrng 2 W10849386 (ROLLER)
We serviced a
GTWN4250D1WS ge
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
01/02/2018
, Found fabric softener cup fell out of place. Corrected cup position. Op test ok. ; Job Cmpltd
We serviced a
AES17AWF speen queen
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details:
01/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MED3500FW0 maytag
Model dryer
Near Geneva Township, OH 44041
Jeff M
Job Details:
01/02/2018
Customer was using the sensor dry with a large fleece blanket. I explained her how the sensors work in the machine. She told me she was timed dry in the unit worked fine. Fuses vents all we’re good unit tested good; Job Cmpltd
We serviced a
MGDB850YW1 maytag
Model dryer
Near Roaming Shores, OH 44084
Jeff M
Job Details:
01/02/2018
Installed new part unit op tested good. ; Job Cmpltd
We serviced a
MVWB850YW0 maytag
Model washer
Near Roaming Shores, OH 44084
Jeff M
Job Details:
01/02/2018
he bearings are failing in the washer. The lid is broken where the screw mounts through the plastic of the lid. ; ordrng 1 W10435302 (bearing) and 1 W10842963 (LID) and 1 WPW10178988 (RPS),
We serviced a
LGHB2867PF6A frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details:
01/02/2018
Ice maker is leaking where the water enters the icemaker from the filter needs new icemaker; ordrng 1 5303918493 (freezer ice maker)
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina H
Job Details:
01/02/2018
CC that the unit is not washing the dishes and drying. Ran diag f7-1-No Heat f6-4- Float Switch Open. Found the rinse aid is empty. The pump and motor are not running, checked control 120v. Replaced the pump and motor. Optest ng. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 W10854221 (cntrl-elec), used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock,
We serviced a
LGQ8000JQ4 WHIRLPOOL
Model DRYER
Near North Madison, OH 44057
Corina H
Job Details:
01/02/2018
Replaced the ignitor from t/s. Vacuumed the unit out. Optest ok. ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7AS04
Near Lorain, OH 44053
Mac
Job Details:
12/29/2017
Replaced the oven control board. Tested to 350. Tests ok. Oven temp is accurate.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PDCS1NCYCRSS
Near North Ridgeville, OH 44039
Mac
Job Details:
12/29/2017
Found connector to icemaker was loose. Corrected issue.;
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Olmsted Falls, OH 44138
Mac
Job Details:
12/29/2017
Found motor fault in diagnostics. Ran through drive system tests. Operating properly. Put into auto test, test completed ok. The noises they are hearing are from the agitation cycle, causing the clunking noise when it agitates back and forth.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Elyria, OH 44035
Mac
Job Details:
12/29/2017
, Ran washer through automatic diagnostics test. No error codes stored. Ran through auto test ok. Run is leaning more towards back right corner than it's supposed to. Right rear tension rod does not spring back the way it is supposed to. Office to order tension assembly.; ordrng 1 W10247710 (washer,suspension), schdld next appmnt for 1/9
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Mac
Job Details:
12/29/2017
I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Avon Lake, OH 44012
Brian B
Job Details:
12/29/2017
Replaced listed parts ran calibration and auto test. OP Test Ok ; Job Cmpltd,
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
12/29/2017
MAYTAG DISHWASHER MDB4949SDEFound middle spray arm brokenCust to install; ordrng 1 WPW10605345 (SPRAY ARM), saved tckt [SdLink\302487a.png],
We serviced a
WHIRLPOOL DRYER
Model LER8648PQ1
Near Chardon Township, OH 44024
Gail V.
Job Details:
12/29/2017
Found high limit open, replaced, op test okCust Has a foil and plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF41.15), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details:
12/29/2017
Installed gearcase asm, stator, rotor, cluch and harness, ran test 51, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model PDB3600AWE
Near Aurora, OH 44202
Tim G.
Job Details:
12/29/2017
Complaint that the unit works but doesn’t fill. Checked unit and found no power to fill valve due to a failed timer. Checked the float switch and found it it working but the leads are discolored. Unit needs the switch and timer. ; ordrng 1 WP99002431 (timer) and 1 WP99002560 (switch- wa), schdld next appmnt for 1/9 TUE !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mantua, OH 44255
Tim G.
Job Details:
12/29/2017
, Complaint that the unit just continues to run and doesn’t shut off. Found unit unplugged when arrived and tech applied power to find the drain pump running. Checked errors and found a F0E2 over suds condition. Cleared error and. Tested unit, op test good. Tech did find the lid loose at the left hinge. Tightened screws, op test good. Tech instructed on loading and detergent usage. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Tim G.
Job Details:
12/29/2017
nstalled door and switches, op test good. ; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Russell Center, OH 44072
Tim G.
Job Details:
12/29/2017
New door switches, op test good. ; Job Cmpltd, O-emld tckt [SdLink
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Corina H
Job Details:
12/29/2017
CC that the unit is scrapping the side of the case. Found a dent in the cabinet of the unit, which it's hitting the drum. Tried hitting the panel, dent is deep. Will need a new panel. Called GS to order part. ; ordrng 1 WPW10468495 (panel), schdld next appmnt for 1/9 TUE
We serviced a
KFFS20EYMS00 kitchenaid
Model refrigerator
Near Chardon, OH 44024
Jeff M
Job Details:
12/29/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan
Job Details:
12/29/2017
Customer complaint of ice build up on bottom of freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MGR4452BDB MAYTAG
Model RANGE
Near University Heights, OH 44118
Corina H
Job Details:
12/29/2017
CC that the oven does not heat. Checked the wattage 2.3watts. Will need a new igniter. Used my t/s yesterday. Will need to order igniter. Called GS to order part. ; ordrng 1 12400035 (igniter,oven), schdld next appmnt for 1/9 TUE
We serviced a
MDB7749SAQ0 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Corina H
Job Details:
12/29/2017
CC that the dishes on the top rack are not getting clean, the bottom rack is cleaning. Ran a normal load with 4 cups on the top rack. Cups did not fill with water. Checked the chopper blade and it's broken the screen is covered in food and found a toothpick. Will need a new pump and motor. Cust does not want to repair. ; Job Cmpltd,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan
Job Details:
12/29/2017
Installed motor, rotor, and clutch, op test no good, called whirlpool techline spoke with Dave, suggested replacing gearcase again with complaint, file number 7720916003; ordrng 1 W10811956 (drum assy), schdld next appmnt for 1/9 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
12/29/2017
Cc not spinning out, Ran diognastics, no codes, ran recal gearcase noisy, needs gearcasePlease quote and order parts; ordrng 1 W11035749 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/10 WED !,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DB00
Near Novelty, OH 44072
Gail V.
Job Details:
12/29/2017
Installed new control panel set to model number and tested, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Mac
Job Details:
12/29/2017
I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
We serviced a
WHIRLPOOl RANGE
Model WEG745H0FS0
Near North Olmsted, OH 44070
Mac
Job Details:
12/29/2017
Display for control is not turning on, fan is constantly running, and light is constantly on. Getting voltage to display but no illumination. Fan and light receiving power though nothing was touched. Office to order control board and user interface.; ordrng 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec), schdld next appmnt for 1/10 WED !,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW4
Near Berea, OH 44017
Mac
Job Details:
12/29/2017
Refrigerator and freezer not staying cold. Heard thermal over load on start device trip. Put amp probe on refrigerator. When trying to start, it pulls 9.5 amps, indicating a locked rotor. Customer wants repairs done. Office to order compressor. ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $520.00 CC Ref # 946391209, schdld next appmnt for 1/9 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Berea, OH 44017
Mac
Job Details:
12/29/2017
Found back cover causing vibrations. Used foam tape to fix issue.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Avon, OH 44011
Brian B
Job Details:
12/29/2017
, Cc water leaking. Found control panel pulled apart , the water valve was broken, also left hand and right hand control panel side covers broken. Lifted lid and found lid lock switch broken. Office to order parts ; ordrng 1 W10838613 (LID LOCK LATCH) and 1 W11038711 (WATER VALVE) and 1 WPW10520780 (RIGHT SIDE COVER) and 1 WPW10520782 (LEFT SIDE COVER), schdld next appmnt for 1/9 TUE !, saved tckt [SdLink\302574a.png], saved tckt [SdLin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Brian B
Job Details:
12/29/2017
CC that doors are not sealing. Found left French door liner separated and bowed causing top of door to not seal. Also, cc that lights are not working. All led lights and door switches are working. Will need new left French door. Office to order part.; ordrng 1 LW10735693 (LEFT DOOR), schdld next appmnt for 1/16 TUE !,
We serviced a
KHMS2050SSS0 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details:
12/29/2017
Found lower door switch in the open position. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details:
12/29/2017
WRF535SWHZ00
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details:
12/29/2017
, Found hole in the condenser. Condenser got crushed. Needs condenser and drier replaced. Big job. 3 job count. Cf tech. ; ordrng 2 2258452 (spacer)s and 1 W10843121 (DRIER) and 1 WPW10219348 (CONDENSER )
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details:
12/29/2017
The fan in the rear came on threaded off the shaft of the motor. Rethreaded the fan back onto the shaft of the motor tested good; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details:
12/29/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB5
Near Kent, OH 44240
Robert A.
Job Details:
12/29/2017
Found i/m stopped at 12oclock, no power to i/m, needs switch and poss i/m; ordrng 1 12002646 (SWITCH) and 1 W10889233 (I/M), schdld next appmnt for 1/9 TUE ! [**],
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWX1
Near Kent, OH 44240
Robert A.
Job Details:
12/29/2017
Installed bottom rack, top rack needs more pieces; ordrng 2 W10194862 (FLOD TINE)s and 2 W10669975 (CUP SHELF)s, schdld next appmnt for 1/9 TUE !,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Kent, OH 44240
Robert A.
Job Details:
12/29/2017
Checked rack, failed, installed kit, op test okRan diognastics f1e1 internal failure, f1e0 ui failure, connections/power good, needs manager and ui 5yr partsTalked w/la; ordrng 1 W10617329 (UI) and 1 WPW10292568 (MANAGER), schdld next appmnt for 1/9 TUE ! [**],
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Brimfield Township, OH 44240
Robert A.
Job Details:
12/29/2017
Installed ui and c/b, tested unit, op test okOfr 2500001762; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details:
12/29/2017
Installed clock, no power available to test, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brimfield Township, OH 44240
Robert A.
Job Details:
12/29/2017
Ran diagnostics, off bal load, ran test 51, good, op test okOfr 2500001766; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
12/29/2017
Cc will fill with water and do nothing, Found unit set on presoak, turned off, ran diagnostics, low water flow, cleaned valve filters, ran recal, good, started normal cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near University Heights, OH 44118
Tim G.
Job Details:
12/29/2017
Complaint that the customer washed a dress shirt and the collar straightener came out. Found the straightener between the washplate and the basket. Removed, op test good. Per the entitlement this falls in the 30 day customer ed. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Kent, OH 44240
Tim G.
Job Details:
12/29/2017
Complaint that the unit is not spinning out. Checked unit for errors and found a F7E7 motor not able to reach target rpm F7E1 basket speed sensor fault. Spun basket by hand and found to spin good. Replaced the actuator and ran a recal cycle, op test good. Cleared the previous errors and ran a drain and spin, op test good. ; used 1 WPW10006355 (ACTUATOR 57.13) from stock, , Job Cmpltd,