Service History 1321 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Garrettsville, OH 44231

Tim G.

Job Details: 08/29/2017

nstalled new keypad and control, op test good. Set unit to factory settings. ; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Strongsville, OH 44136

Tim G.

Job Details: 08/29/2017

Installed new sump asm, op test good. Advised the customer that a new sump will not correct a odor issue. Instructed the customer to run a couple of clean cycles using affresh or finish. Advosed the customer to keep the door cracked when not in use so fresh air can move in and out. ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Fairview Park, OH 44126

Brian B

Job Details: 08/29/2017

Updated pop. Sent pic. Found right foot had dropped in behind finished floor. This caused body to torque, causing leak on left side. Used shims under feet and new counter brackets from surplus stock to fasten machine securely to counter. Ran test cycle. Optest ok.; used 2 WP8269145 (COUNTER BRACKET) from stock, Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS01

Near Shaker Heights, OH 44120

Robert A.

Job Details: 08/29/2017

Replaced and tested ice rm fan, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rocky River, OH 44116

Brian B

Job Details: 08/29/2017

CC that dryer is not heating. Installed cord and ran dryer. Tested all 3 heat settings. Dryer is heating normally. Timer is advancing on timed and auto cycles. Lint on back of filter may indicate that there was a vent issue at customer home. No air flow. Dryer working properly. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW9550WL00

Near Rocky River, OH 44116

Brian B

Job Details: 08/29/2017

Ran machine. Found dispenser leaking and main bearings making loud knocking noise when spinning. Would need inner and outer tubs and dispenser. Cust does not want to repair. Paid sc. do not order parts.; , Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED9550WL1

Near Rocky River, OH 44116

Brian B

Job Details: 08/29/2017

Dryer making loud squeling noise. Worn idler pulley. Will give est. replaced from t/s. Optest ok.; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near MIDDLEBRG HTS, OH 44130

Tim G.

Job Details: 08/29/2017

Complaint that the unit doesnt shut down and that it just resets the timer. Checked the unit for stored errors and found a F0E3 out of balance load error. Tested the unit in a normal wash after clearing error. Found when filling a low pressure due to shutoffs not opened all the way. Opened valves abd found a better fill pressure. Advised the customer that like loads have to be done that if the unit sences an out pf balance load it will try to rebalance and add more time to the cycle. Ran a recal cycle abd test cycle and noth completed without error. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Parma, OH 44129

Tim G.

Job Details: 08/29/2017

omplaint that the unit is not producing ice. Found units ice maker in the off position when arrived. Placed into the on position and found unit to cycle and frop full cubes. Unit filled back up and the harvest stopped as it should. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Customer to allow 12-24 hrs for next harvest.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHBL1

Near Brecksville, OH 44141

Tim G.

Job Details: 08/29/2017

Complaint that the unit is leaking when running. Tested the unit in a normal wash cycle and found the unit to leak from the water valve outlet and then when the motor started up the unit leaked from the motor asm. Unit needs a new inlet valve and hose and the motor sump asm.; ordrng 1 W10428168 (pump&motor) and 1 W10844024 (valve-inlt) and 1 WP9742727 (hose-fill), schdld next appmnt for 9/6 WED

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Beachwood, OH 44122

Dan

Job Details: 08/29/2017

Customer complaint that unit is not starting, confirmed, ran diagnostics found f2e1( stuck key), f5e1(lid switch fault), f9e1(long drain), and f0e2(oversuds) error codes, found lid switch solenoid open, unit drains, button is working, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH )

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, OH 44139

Robert A.

Job Details: 08/29/2017

Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,

We serviced a

MEW7630DS WHIRLPOOL

Model WALL OVEN

Near Cleveland, OH 44106

Jeff M

Job Details: 08/29/2017

The units upper oven is not heating i took the ui off tested the relay it is sending power. The heating elements are intact the unit needs a tod thermostat. This is a two man job there is a built-in ledge directly in front of the oven the oven car will not fit.; ordrng 1 WP4449751 (TOD THERMO),

We serviced a

GFE28HMHDES GE

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 08/29/2017

Replaced RC fan and installed software update, op test ok.; Job Cmpltd

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, OH 44139

Robert A.

Job Details: 08/29/2017

Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,

We serviced a

GFE28HSHESS GE

Model REFRIGERATOR

Near Lorain, OH 44053

Paul H.

Job Details: 08/29/2017

, Replaced RC fan and installed software update, op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Solon, OH 44139

Robert A.

Job Details: 08/29/2017

Started test 40, centered valve, recovered refrigerant, installed comp kit and drier, pulled 28"vac w/pump, watched, no change, charged 4.75oz r134a on high side, ran test 40, good, op test ok; used 1 W10880097 (COUPLER), 1 W10890075 (COUPLER), 1 W10890131 (COUPLER), 1 W10891058 (COUPLER), and 1 WW10890117 (COUPLER) from stock, Job CmplTD

Near MENTOR ON THE, OH 44060

Benjamin B.

Job Details: 08/29/2017

Maytag dryer burning smell MEDC300BWO

Near MENTOR ON THE, OH 44060

Benjamin B.

Job Details: 08/29/2017

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Lorain, OH 44055

Paul H.

Job Details: 08/29/2017

Replaced drain pump and ran test 51, op test ok.; Job Cmpltd

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Lorain, OH 44052

Paul H.

Job Details: 08/29/2017

CC not shutting off, stated when unit is in cool down phase of timed dry it keeps running and doesn't advance, started unit on a couple of cycles, ensured that advancing timer to off shuts unit off, also verified that opening door shuts unit off, set to cool down in timed cycle and observed, timer did advane to off position, console has twenty minutes printed where I set timer to, took about 22, this is acceptable, op test ok; Job Cmpltd,

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Jeff M

Job Details: 08/29/2017

I found the door seals not ceiling I remolded them so they will connect with the cabinet explain to the customer do not open the fridge for 24 hours too let the seals regain the correct position so they seal correctly; Job Cmpltd,

We serviced a

WFG515S0EW1 WHIRLPOOL

Model RANGE

Near Wickliffe, OH 44092

Jeff M

Job Details: 08/29/2017

I inspected each burner. They all appeared to be fine customer is using the two front power burners as summer burners and explain to her that we are burners are simmer burners unit tested good; Job Cmpltd

We serviced a

KDTM404ESS1 KITCHENAID

Model DISHWASHER

Near Willowick, OH 44095

Jeff M

Job Details: 08/29/2017

Installed new part unit op tested good ;

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Jeff M

Job Details: 08/29/2017

The freezer section is completely frosted over see the picture I found the seal completely smashed. Needs a new door seal comes with the door. And there is a service pointer to remove the frost service kit comes with RTV silicone new fan blades an extra gasket and seal for the BACK air tower; ordrng 1 LW10648583 (dor-fip) and 1 W10916494 (FROST KIT),

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Jeff M

Job Details: 08/29/2017

We serviced a

WFW7590FW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44102

Jeff M

Job Details: 08/29/2017

User interface is completely dead unable to determine if it's the main control or ui the unit is getting 120 vac the unit needs new controls ; ordrng 1 W10784612 (UI) and 1 W10916246 (CONTROL)

We serviced a

WMH31017FS0 WHIRLPOOL

Model MICROWAVE

Near North Royalton, OH 44133

Chad P.

Job Details: 08/29/2017

Found interlock fell apart and spring crossed the leads to the switches. Fuse open. Installed breaker control did not power up. Has 120 to control. Needs interlocks, fuse and control. ; ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire) and 1 W10892389 (CONTROL), schdld next appmnt for 9/6 WED 1-4, saved tckt [SdLink

We serviced a

KUDS30IXBT8 KITCHENAID

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 08/29/2017

Installed seal. Op test ok. ; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Russell Center, OH 44072

Corina H

Job Details: 08/29/2017

Called husband and rescheduled app. ; schdld next appmnt for 9/8 FRI

We serviced a

KTRC22KVSS00 KITCHENAID

Model REFRIGERATOR

Near Novelty, OH 44072

Corina H

Job Details: 08/29/2017

CC that there is ice at the bottom of the fz and drips in the ff. Whem i arrived unit was turned off. Removed evap cover to check that the drain hole was clear and that the water is going into the drain pan. There was a wire on the heater put the wire inside the drain hole. Advised cust if this happens again to keep unit plugged in to see the problem. Optest ok

We serviced a

JFC2089HTB JENN-AIR

Model REFRIGERATOR

Near Cleveland, OH 44124

Dan

Job Details: 08/29/2017

, Customer complaint that unit is dripping from water dispenser, all connections are tight, customer had leaking piercing valve replaced, unit needs new water valve, customer does not want repair at this time; ordrng 1 WP67006531 (VALVE)

We serviced a

KOCE500EBS04 KITCHENAID

Model MICROWAVE

Near Pepper Pike, OH 44124

Dan

Job Details: 08/29/2017

Customer complaint that microwave door is uneven with user interface, found door not seated all the way on door hinge, corrected, op test good ; Job Cmpltd

Near Mentor, OH 44060

Benjamin B.

Job Details: 08/29/2017

Washer water temperature NTW4516FW1

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Lakewood, OH 44107

Brian B

Job Details: 08/29/2017

Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Lakewood, OH 44107

Brian B

Job Details: 08/29/2017

Found drain hose not elevated, causing water to syphon out as it fills. Ran diag, fault code for long fill and shifter fault. Cleared codes. Elevated drain hose. Ran manual diag and checked shifter. Checks ok. Ran calibration and auto test. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Independence, OH 44131

Tim G.

Job Details: 08/29/2017

Complaint that the uint is very loud when draining. Tested unit and found the drain pump abnormally loud whe running. Checked the drain pump and catch and found empty. Reassembled the unit and tested again, op test good for about 10 seconds and the pump became loud again. Unit needs drain pump.; ordrng 1 WPW10425238 (pump-water), schdld next appmnt for 9/6 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Maple Heights, OH 44137

Tim G.

Job Details: 08/29/2017

Complaint that the unit would not work after the last repair. Checked unit for errors and found a F3E2 inlet water fault and F5E4 lid not opened between cycles. Checked the water hook ups and found hooked up correctly. Tested the unit in a mixed cycle and found unit to fill and begin to wash. Canceled the cycle and checked the errors again and found the inlet water temp error. Unit needs valve asm due to open thermistor. ; ordrng 1 W10887782 (INLET ASM), schdld next appmnt for 9/6 WED !,

We serviced a

KITCHENAID WALL OVEN

Model KEBS207BSS01

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 08/29/2017

Complaint that the customer cut himself while cleaning the unit between door and the unit on the outer door panel edge. Tech inspected the panel and found very sharp on both doors. Tech has never heard of any type of this complaint. Ordering both outer door panels. Tech also supplied the consumer line to the customer as well. ; ordrng 1 W10582010 (glass-door. LOWER) and 1 W10582018 (glass-door), schdld next appmnt for 9/6 WED !,

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS1

Near Aurora, OH 44202

Tim G.

Job Details: 08/29/2017

Complaint that the unit is not draining. Checked unit and didnt find any standing water and the drain working. Tested a normal wash and canceled the cycle to check a full drain while inspecting the drain hose finding it properly installed with a loop. Checked the errors and found a 8-1 slow drain, 6-4 open float, and 5-1 door stuck open error. Checked the float and found ok. Checked and found a lot of debris in the filter housing. Allowed the unit to complete a service cycle and found to complete without error. Advised the customer to use a cleaner to eliminate the odor and to clean filters. Unit did have some type of obstruction at some point but unit found to be working ok. ; Job Cmpltd,

We serviced a

WRF555SDFZ01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 08/29/2017

The unit doors side the touches the switch is sucked in to see the picture needs a new door. Im not able to raise or lower the door the amount that it sucked in is too much. I explain to the customer very specifically to inspect the door; ordrng 1 W10855083 (DOOR)

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Ravenna, OH 44266

Tim G.

Job Details: 08/29/2017

Complaint that the unit doesnt wash the clothing. Checked unit for errors and found nothing stored. Tested unit in manual test mode and found all functions working properly. Tech advised the customer that per what they are washing and finding the right cycle that works best can sometimes take some trial and error. Tech also advised the customer that by changing any part would not correct the issue they are experiencing. Customer expressed that they are not happy with the unit and wish someone would have told them more about the unit before they bought it. Tech supplied the customer with the consumer line number and explained the whole trial and error proscess with the different cycles. ; Job Cmpltd,

We serviced a

WFG520S0FS0 WHIRLPOOL

Model RANGE

Near Lorain, OH 44052

Paul H.

Job Details: 08/29/2017

All burners are lighting including bake and broil, op test ok, only issue is a broken knob for right rear surface burner, ordering, customer to install, no return visit neccessary; ordrng 1 W11122880 (KNOB)

We serviced a

WCG97US6DS00 WHIRLPOOL

Model COOK TOP

Near Strongsville, OH 44149

Chad P.

Job Details: 08/29/2017

, Found pitting in cooktop and fr burner cap. Pain on one knob pealing off. Also, front fight burner failing to ignite. Attempted to adjust. Op test no good spark arching down. No debris. Outlet checks good. Needs cooktop, fr burner, cap and knob replaced. Cust has very limited time for install appt. they will install parts. No need to return. ; ordrng 1 W10819916 ( BURNER CAP KIT) and 1 W11170799 (COOKTOP) and 1 WP8286815 (BURNER) and 1 WPW10594481 (KNOB)

We serviced a

GE MICRO OVEN

Model PVM9005SJ1SS

Near Bainbridge Township, OH 44023

Robert A.

Job Details: 08/29/2017

Installed t stats, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS277BSS00

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 08/29/2017

nstalled manager and panel, set bake, checked temp after 25 min, temp good, waited 10 min, temp good, op test ok; Job Cmpltd,

We serviced a

KBFS25ECMS00 KITCHENAID

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 08/29/2017

Found plastic retainer for lower spring broke from inner mullion. Unable to reinstalled spring how ever tech was able to get mullion to close. Seems to be working properly with out spring. Gave est to cust. Office to not order parts unless contacted by cust. ; ordrng 1 WP12722803AP (MULLION),

We serviced a

MDBH979AWS3 WHIRLPOOL

Model DISHWASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 08/29/2017

Found control panels start and cancel keys dead. All other functions okay. Needs control panel replaced. Cust will be thinking on repair

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lakewood, OH 44107

Brian B

Job Details: 08/29/2017

Replaced start relay. Ran test cycle. Optest ok. Vent is not connected to back of dryer. Advised customer that dryer should be vented outside and this is a fire hazard. ; Job Cmpltd,

We serviced a

AFD2535FES AMANA

Model REFRIGERATOR

Near South Euclid, OH 44121

Dan

Job Details: 08/29/2017

Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is running, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near North Ridgeville, OH 44035

Paul H.

Job Details: 08/29/2017

Replaced dispenser lid, cycled opened and closed a couple of times, ran a test cycle to ensure proper opening, didn't open, checked connection to dispenser, loose, reseated, ran test again, op test ok.; Job Cmpltd

We serviced a

WZF34X16DW00 WHIRLPOOL

Model FREEZER

Near North Royalton, OH 44133

Chad P.

Job Details: 08/29/2017

Found flashing in frain line. Cleared. Also water leaking around evap drain pan do to small ball of ice. Cleared ice. Op test ok. ; Job Cmpltd

We serviced a

JES9860BAW JENN-AIR

Model RANGE

Near Munson Township, OH 44024

Corina H

Job Details: 08/29/2017

Replaced the parts listed. Heated oven to 350* optest ok. ; Job Cmpltd

We serviced a

665.12773K312 KENMORE

Model DISHWASHER

Near Mentor, OH 44060

Dan

Job Details: 08/29/2017

Customer complaint that unit is not starting, Started normal wash cycle, unit started, unit filled and began wash cycle, cancelled, ran diagnostics test cycle found 8-1(slow drain) and 8-4(drain motor electrical problem) error codes, unit ran test cycle, same errors shown after cycle, found drain pump motor winding open, unit needs new drain pump ; ordrng 1 WPW10531320 (drain pump), , schdld next appmnt for 9/6 WED

Near Thompson Township, OH 44086

Benjamin B.

Job Details: 08/29/2017

Jenn-air range control not responding JES9900BAB

We serviced a

GSH22JGDCCC GE

Model REFRIGERATOR

Near Kirtland, OH 44094

Corina H

Job Details: 08/29/2017

CC that the unit is leaking. Found a piece of food blocking the drain hole. Steamed the drain hole out with the steamer and remove the food. Optest ok. ; Job Cmpltd

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina H

Job Details: 08/29/2017

Replaced the harness. Optest ok.; Job Cmpltd

We serviced a

WRS331FDDM01 WHIRLPOOL

Model REFRIGERATOR

Near Kirtland, OH 44094

Dan

Job Details: 08/29/2017

Customer complaint of loud noise, evaporator fan is running, good frost pattern kn evaporator m compressor and condenser fan are running, no electronic air damper on this model, cycled ice maker, ice maker ejected ice and filled, no unusual noises heard, unit is operating as designed

We serviced a

MRT118FFFH01 MAYTAG

Model REFRIGERATOR

Near Kirtland, OH 44094

Corina H

Job Details: 08/29/2017

CC that there is noise, the i/m is missing a part and the doors need to be flipped. Switched the doors around, leveled the unit for the vibration, noise. And the fill tube extention is missing. Called GS to reseach the fill tube extention. Cust and install the part.

We serviced a

KUIC18NNXS2 WHIRLPOOL

Model ICE MAKER

Near Lyndhurst, OH 44124

Corina H

Job Details: 08/29/2017

CC that there was a clean cycle then the was no power after that. Pulled unit out. Checked outlet, correct. Found a broken wire in the plug. Ohmed out the plug to the control open on the hot side. Will need a new plug. Called BB to order part. ; ordrng 1 W10483743 (harness 8325),, schdld next appmnt for 9/6 WED

We serviced a

KFIS29BBBL00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, OH 44132

Dan

Job Details: 08/29/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 25 degrees, found a leak at filter drier connection, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Near North Kingsville, OH 44004

Benjamin B.

Job Details: 08/29/2017

Whirlpool refrigerator replaced freezer door wrf540cwbm01

Near North Kingsville, OH 44004

Benjamin B.

Job Details: 08/29/2017

Whirlpool refrigerator replaced freezer door wrf540cwbm01

We serviced a

MAYTAG DRYER

Model MDE3000AYW

Near Westlake, OH 44145

Gail V.

Job Details: 08/28/2017

Found worn drum rollers, belt and idler pulley. Will give est. cust paid dep. office to order parts.; ordrng 2 12001541 (bearing & roller asy 3018)s and 1 WP33002535 (BELT 2222) and 1 WP6-3700340 (PULLEY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/6 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Avon Lake, OH 44012

Brian B

Job Details: 08/28/2017

Found new gasket is torn right out of box. Sent pic.. Office to order another gasket. Used steamer to form freezer gasket that was not sealing. Will r/s cust.; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 9/5 TUE !,

We serviced a

FRIGIDAIRE RANGE ELE

Model FGEF306TMFE

Near Sheffield Lake, OH 44054

Brian B

Job Details: 08/28/2017

CC that ovens are not accurate. Another co has already replaced control board and sensors 2 times. Set both ovens to 400. Stabilized temps was too hot. Entered calibration and set offset to +5. It was set on +25 from previous co.. optest ok.; Job Cmpltd,

We serviced a

KEBS278SSS04 KITCHENAID

Model WALL OVEN

Near Beachwood, OH 44122

Corina H

Job Details: 08/28/2017

CC the bake takes to long to cook, convent set at 300 is really going to 350-360, going from the bake to the convents and the digits dim and then gets bright. Set both ovens to 350*, both heated to 350*. Set to convect both held temp. Ran diag no codes. Advised cust on how to calibrate the oven. Could not dupicate the problem on the UI. Running as designed. Optest ok. ; Job Cmpltd

We serviced a

KENMORE WASHER

Model 1105072011

Near Avon Lake, OH 44012

Robert A.

Job Details: 08/28/2017

Unit is now in 310. Issue is kenmore washer. CC that machine making a strange noise. Checked lower components. Found impeller broken in drain pump. Replaced from t/s. Ran calibration and auto test. Optest ok. Office to bill.; used 1 WPW10276397 (PUMP ASM, DRAIN 11811) from stock, Job Cmpltd,

We serviced a

MVWC400XW0 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Dan

Job Details: 08/28/2017

Customer complaint that unit isnot draining water out of clothes, ran diagnostics found f7e5(shifter fault), f7e1basket speed fault), and f0e2( over suds) error codes, ran manual test cycle for heavybagitate and high speed spin, shifter is working, ran tachometer test, optical sensor is working, ran drain and spin cycle with 6 wet bath towels, unit spun towels out to barely damp, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB850YG1

Near North Ridgeville, OH 44039

Brian B

Job Details: 08/28/2017

Found water leaking through shaft and bearings into motor area. Will give est on repair. Replaced main shaft and bearings. Ran co test cycle and spin cycle. Optest ok.; used 1 W10435302 (BEARING) from stock Job Cmpltd,

We serviced a

GDT680SSH7SS GE

Model DISHWASHER

Near Parma, OH 44129

Chad P.

Job Details: 08/28/2017

Wrong diverter again. Called marcone. Will have to research stock. Part number we are ordering should be correct. Office to not order parts. G.s. To please send pics of parts to mike at marcone for parts research. ; ordrng 1 WD18X21678 (DIVERTER),

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 08/28/2017

Found neutral wire in terminal box loose. Tightened. Ran normal wash. Op test ok. ; Job Cmpltd,

We serviced a

KSSS42QDX05 KITCHENAID

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 08/28/2017

Replaced valve assembly, ran water through, no dripping, op test ok.;

We serviced a

KSBS25INBL00 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 08/28/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44102

Jeff M

Job Details: 08/28/2017

The unit is not working i found that the unit is not getting any power I recommended for them to get an electrician; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Solon, OH 44139

Robert A.

Job Details: 08/28/2017

Complaint of silicone smell in unit from railes being sprayed with silicone, needs railesCust wants unit replaced due to chemical smell; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 9/5 TUE !,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Orange, OH 44122

Robert A.

Job Details: 08/28/2017

Found i/m stuck at 6 oclock position, , needs i/m, replaced, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Oakwood Village, OH 44146

Robert A.

Job Details: 08/28/2017

Cust states that ther was just a trickle of water from disp, so unit was moved forward to uncrush line, checked i/m fill tube frozen, cleared, cycled i/m, op test okCust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8RXEGMWQ03

Near Maple Heights, OH 44137

Robert A.

Job Details: 08/28/2017

rz -9, ff 58, evap fan not running, receiving power, needs fanCust to let us know; ordrng 1 WP2315539 (EVAP FAN 69.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completd

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Valley View, OH 44125

Robert A.

Job Details: 08/28/2017

Unit making a scrapping noise, found an earring in felt bearing, removed, ran unit, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Independence, OH 44131

Robert A.

Job Details: 08/28/2017

Ran diognastics, had cust listen to fans and comp, per svc pntr W10783614, needs comp kit and ff fan; ordrng 1 W10633627 (FAN FF) and 1 W10780378 (COMP KIT) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 9/5 TUE ! [**],

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776DEM00

Near WARRENSVL HTS, OH 44122

Robert A.

Job Details: 08/28/2017

Found ff fan not running, ran diagnostics, fan receiving power, replaced fan, ran test 4, good, op test ok; Job Cmpltd,

We serviced a

KGSS907SSS02 KITCHENAID

Model RANGE

Near Shaker Heights, OH 44120

Corina H

Job Details: 08/28/2017

Replaced parts listed. Brought back core and unused parts. Replaced the spark module from t/s. Heated oven to 350, lite everytime. Optest ok. ; used 1 WPW10331686XXX (XXXSPARK MODULEXXXDONOTRESTO) from stock, Job Cmpltd

We serviced a

WFG320M0BW0 WHIRLPOOL

Model RANGE

Near Cleveland Heights, OH 44106

Corina H

Job Details: 08/28/2017

CC that the gas lines are broken. Found the gas lines are broken on bent on all the burners. Will need new gas lines to the burners and an ignitor. Cust will install the parts. Advised cust that there is no warranty, since we are not installing the part. ; ordrng 1 W11028738 (ORFICE LF 2979) and 1 W11050487 (ORFICE 4039) and 1 W11162117 (ORFICE 4039) and 1 W11167099 (ORFICE 1823) and 1 WPW10515459 (igntr-surf 1724)

We serviced a

PTB1953GRW MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44104

Dan

Job Details: 08/28/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 11 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit needs new thermostat; ordrng 1 61005790 (TSTAT), schdld next appmnt for 9/6 WED

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Dan

Job Details: 08/28/2017

Installed new freezer section door, op test good ; Job Cmpltd

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Dan

Job Details: 08/28/2017

No parts recieved yet, customer to contact when parts arrive; schdld next appmnt for 9/5 TUE

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44113

Dan

Job Details: 08/28/2017

Installed new door panel, op test good ; Job Cmpltd

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Dan

Job Details: 08/28/2017

New door has dent in same place(see pic), need to reorder freezer section door; ordrng 1 LW10648583 (DOOR), schdld next appmnt for 9/5 TUE

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Dan

Job Details: 08/28/2017

No door recieved yet, customer to contact us when door is recieved; schdld next appmnt for 9/5

Near Jefferson, OH 44047

Benjamin B.

Job Details: 08/28/2017

Whirlpool dishwasher leaking out front

We serviced a

RTW4516FW0 ROPER

Model WASHER

Near Berea, OH 44017

Chad P.

Job Details: 08/28/2017

Found drain line kinked. Corrected. Op test ok. ; Job Cmpltd,

We serviced a

MQF1656TEW02 MAYTAG

Model FREEZER

Near North Royalton, OH 44133

Chad P.

Job Details: 08/28/2017

Installed timer. Op test ok. ; Job Cmpltd

We serviced a

WRF993FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 08/28/2017

Found fz door seal not sealing on lower rh side. Unable to get it to conform and seal. Needs gasket replaced. Also, ff i.m. Will not cycle. Has power. Needs i.m. Replaced. ; ordrng 1 W10884297 (SEAL, FZ) and 1 W10898228 (ICEMAKER)

We serviced a

MDB7609AWB2 MAYTAG

Model DISHWASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 08/28/2017

Found control panel shorted on ribbon cable. Needs control panel replaced. ; ordrng 1 W10811155 (PANEL, BLK),

We serviced a

MFD2561HEB MAYTAG

Model REFRIGERATOR

Near Avon, OH 44011

Jeff M

Job Details: 08/28/2017

The unit is not making ice but the icemaker did cycle automatically for me but I never heard ice drop unit needs new icemaker; ordrng 1 D7824706Q (ice maker)

We serviced a

WDF770SAFZ WHIRLPOOL

Model DISHWASHER

Near Westlake, OH 44145

Jeff M

Job Details: 08/28/2017

The unit was not draining i found out that they installed a new garbage disposal. The dain plug was never knocked out. Unit op tested good after i removed the plug ; Job Cmpltd,

We serviced a

ATB2232MRB00 AMANA

Model REFRIGERATOR

Near Lorain, OH 44053

Paul H.

Job Details: 08/28/2017

, Cleared drain, checked part breakdown, drain has no duckbill or p-trap, called techline, spoke with Gage, checking on availability of a duckbill for the unit, can't find a duckbill, SR# 7719925004, transferred to a Master Tech, TJ, install heat probe, gave part number; ordrng 1 819043 (heat-probe)

We serviced a

GTW460ASJ5WW GE

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 08/28/2017

Replaced latch and strike, started a cycle and observed, op test ok.; Job Cmpltd

We serviced a

WED7990FW0 WHIRLPOOL

Model DRYER

Near Cleveland Heights, OH 44106

Corina H

Job Details: 08/28/2017

CC that the unit takes up to 3 hrs. Ran diag no codes. Read manual The dryer is located in a closet. The side is 1" and the back wall is 2.5" for ventaltion. It need to be 1" and 5". Its in a cubby hole with no doors. CLEANING THE COOLING FAN SCREEN, once a month and there is no access to clean the vent every month. Unit is working as designed. Found the vent screen that you can not access is starting to clog with lint, thats by the evapOratir.turned the dryer on is heating. Optest ok. ; Job Cmpltd

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