Service History 1322 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS5

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/17/2017

Removed glass from pump, tested unit, op test ok; , Job compltd

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/17/2017

Found left door switch not consistently making contact for light to come on, found piece of insulating foam in switch, removed, tested several times, op test ok; Job Cmpltd,

Near Troy Township, OH 44234

Tim G.

Job Details: 04/17/2017

Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW03

Near Geneva Township, OH 44041

Arthur V

Job Details: 04/17/2017

Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW03

Near Geneva Township, OH 44041

Arthur V

Job Details: 04/17/2017

Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ;, Job Cmpltd,

We serviced a

GE MICROWAVE

Model PVM9195F1SS

Near Bedford Heights, OH 44146

Robert A.

Job Details: 04/17/2017

Found door switch broken, needs door switch asm; ordrng 1 WB06X10128 (lever switch lower) and 1 WB14X10051 (latch body HOLDER) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/20 THU !,

We serviced a

GE REFRIGERATOR

Model GSS25QGTACC

Near Cleveland, OH 44120

Dan H

Job Details: 04/14/2017

Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Brook Park, OH 44142

Dan H

Job Details: 04/14/2017

Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model PSI23MGPABB

Near Rocky River, OH 44116

Dan H

Job Details: 04/14/2017

Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAH01

Near Fairview Park, OH 44126

Dan H

Job Details: 04/14/2017

Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSEG700EBS1

Near Rocky River, OH 44116

Dan H

Job Details: 04/14/2017

Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Mentor, OH 44060

Arthur V

Job Details: 04/14/2017

Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Andover, OH 44003

Arthur V

Job Details: 04/14/2017

Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,

Near Jefferson, OH 44047

Arthur V

Job Details: 04/14/2017

WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,

We serviced a

AMANA DRYER

Model NED4655EW0

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Cleveland, OH 44139

Eric M.

Job Details: 04/14/2017

Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Chester Township, OH 44026

Eric M.

Job Details: 04/14/2017

Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Eric M.

Job Details: 04/14/2017

Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,

We serviced a

KITCHENAID COOK TOP

Model KECC607BBL01'

Near Beachwood, OH 44122

Eric M.

Job Details: 04/14/2017

Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Kent, OH 44240

Robert A.

Job Details: 04/14/2017

Installed sump asm, ran unit, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model ITW4400SQ0

Near Kent, OH 44240

Robert A.

Job Details: 04/14/2017

Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Ravenna, OH 44266

Robert A.

Job Details: 04/14/2017

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Atwater Township, OH 44201

Robert A.

Job Details: 04/14/2017

Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Brimfield, OH 44240

Robert A.

Job Details: 04/14/2017

Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/14/2017

Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,

We serviced a

KITCHENAID DISHWASHER

Model DISHWASHER

Near Fairview Park, OH 44126

Dan H

Job Details: 04/14/2017

Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KDFE104DSS2 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/14/2017

Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)

We serviced a

JDB3600AWP3 JENNAIRE

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/14/2017

Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),

We serviced a

KODE500ESS01 KITCHENAID

Model WALL OVEN

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)

We serviced a

KBFS25EWMS10 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44129

Alice M.

Job Details: 04/14/2017

Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KFXS25RYMS4

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/14/2017

Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,

We serviced a

MDB6000AWW WHIRLPOOL

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/14/2017

Found no power to unit. Turned switch on counter on. Op test ok.

We serviced a

110.28002011 kenmore

Model washer

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd

Near Euclid, OH 44117

Eric M.

Job Details: 04/14/2017

KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going t

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS0

Near Ravenna, OH 44266

Robert A.

Job Details: 04/14/2017

Installed and tested bake element, op test ok; Job Cmpltd,

We serviced a

KUDT03FTSS3 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,

We serviced a

WFW87HEDW WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 04/14/2017

Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/14/2017

Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,

We serviced a

WRF736SDAM11 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/14/2017

CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.

We serviced a

KSF26C4XYY03 KITCHENAID

Model REFRIGERATOR

Near Wickliffe, OH 44092

Jeff M

Job Details: 04/14/2017

Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB3

Near Euclid, OH 44132

Eric M.

Job Details: 04/14/2017

Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Auburn Township, OH 44023

Robert A.

Job Details: 04/14/2017

Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GHSC239DW0

Near Cleveland, OH 44102

Dan H

Job Details: 04/14/2017

Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Westlake, OH 44145

Dan H

Job Details: 04/14/2017

Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL8

Near Rocky River, OH 44116

Dan H

Job Details: 04/14/2017

Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,

We serviced a

KENMORE GAS DRYER

Model 110.76002011

Near Rocky River, OH 44116

Dan H

Job Details: 04/14/2017

Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Rocky River, OH 44116

Dan H

Job Details: 04/14/2017

Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH03

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Aurora, OH 44202

Robert A.

Job Details: 04/14/2017

Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVSS3

Near Highland Heights, OH 44143

Eric M.

Job Details: 04/13/2017

Comp not cleaning. Checked water temp in sink: 108, not hot enough per manufacturers specifications, recommended cust increase temp on hot water heater. Init svc test iaw tech sheet, put cups on upper rack, filled, water not making it to upper rack, have a weak wash pump. Quoted $128 labor to replace pump. Repair declined, estimate only.; , Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Bay Village, OH 44140

Dan H

Job Details: 04/13/2017

Customer complaint that oven is not heating, found bake element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (ELEMENT55.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 TUE !,

We serviced a

JENN-AIR WINE COOLER

Model JUW24FLARS00

Near Westlake, OH 44145

Dan H

Job Details: 04/13/2017

Customer complaint that display is blank and unit is not cooling, temperature at 62 degrees, compressor is running, evaporator fan is not running, display is blank, user interface is unresponsive, no lights working in unit, found no power to evaporator fan or display, or lights, unit needs new inverter; ordrng 1 W10646523 (invrtr-box), schdld next appmnt for 4/24 MON !,

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Cleveland, OH 44102

Dan H

Job Details: 04/13/2017

Customer complaint that unit fills but doesnt advance to wash cycle, ran diagnostics, found f8e1(long/no fill) error code, started normal wash cycle, found water barely entering unit, found supply valves barely opened, opened supply valves completely, unit filled and advanced to wash cycle, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF770SAFZ1

Near Cleveland, OH 44109

Dan H

Job Details: 04/13/2017

Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 83 degrees, unit filled and began wash cycle, glassed filled, unit is operating as designed, found rinse aid empty, advised customer on proper soap usage, to run hot water at sink before starting unit and to fill rinse aid ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/13/2017

Found ice maker not cycling. Needs ice maker ordrng 1 W10882923 (ICE MAKER ASSY ), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 4/19 WED !,

We serviced a

KITCHENAID RANGE

Model KERS205TSS4

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 04/13/2017

Customer complaint that left front and right front elements are not working, confirmed, found burner knobs broken for left front and right front element, switched knobs from right rear and left rear elements, left front and right front elements work, unit needs two new knobs(ss), customer to install; ordrng 2 WPW10160371 (KNOB15.22)

We serviced a

GE MICROWAVE OVEN

Model PT970SR3SS

Near Beachwood, OH 44122

Dan H

Job Details: 04/13/2017

Customer complaint that unit blew fuse , customer stated they want unit replaced as this is the third repair attempt, found thermal fuse open, jumped out thermal fuse, placed glass of water in unit and heated it for 1 minute, unit heated and did not blow jump breaker, repeated 10 more times, jump breaker never blew, unit needs new thermal fuse, dropped first fuse deep inside microwave/oven cabinet and unable to retrieve, installed new fuse, op test good ; used 2 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KHMS2040WSS0

Near Aquilla, OH 44024

Arthur V

Job Details: 04/13/2017

Customer complaint that unit caught fire, found evidence of fire inside microwave cavity, no evidence of fire inside cabinet where components are located, placed glass of water inside unit and heated for 1 minute, unit heated repeated for 2 minutes, unit heated, nothing started burning, repeated several times with same results, humidity sensor tests good, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKBL03

Near Fairport Harbor, OH 44077

Arthur V

Job Details: 04/13/2017

Found fill tube frozen after thawing out fill tube cycled ice maker op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNWFBQ00

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 04/13/2017

Tightened fitting for water supply line. Cycled icemaker icemaker filled no leaks. Customer to monitor ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Cleveland Heights, OH 44118

Eric M.

Job Details: 04/13/2017

Comp ice maker is flowing into the bucket. Found the fill tube too far into the funnel, causing water to come out of funnel, re-positioned fill tube, force cycled im, optest good.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model MVWC360AW0

Near Cleveland, OH 44106

Eric M.

Job Details: 04/13/2017

Replaced mmcu, calibrated, ran auto test, passed, optest good.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB2117AW

Near Bratenahl, OH 44108

Eric M.

Job Details: 04/13/2017

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Cleveland, OH 44121

Eric M.

Job Details: 04/13/2017

se auth # W9BKS00DPL1. Replaced erc and sensor, heated up to 350, optest good.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near South Euclid, OH 44121

Eric M.

Job Details: 04/13/2017

Comp was making a rattling sound. But has not heard it since last night. Found the condenser coils vibrating, added some foam padding to the top and bottom of the condenser coils, sound gone, optest good.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/13/2017

Found ice bin full, put i/m arm down, i/m cycled and filled, op test ok; Job Cmpltd,

We serviced a

AMANA WASHER

Model WTW4816FW1

Near Randolph Township, OH 44201

Robert A.

Job Details: 04/13/2017

Ran drain and spin, good, ran diagnostics, long or no fill, checked valves, slow cold water, cleaned valve screens, tested, good water flow, ran recal, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Shalersville Township, OH 44241

Robert A.

Job Details: 04/13/2017

Recovered refrigerant, replaced ff evap comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, ran test 4, good, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Bedford Heights, OH 44146

Robert A.

Job Details: 04/13/2017

Found 120vac at c/b, no response from ui, needs c/b; ordrng 1 W10812420 (CONTROL), schdld next appmnt for 4/18 TUE !

We serviced a

MVWC425BW0 MAYTAG

Model WASHER

Near Parma, OH 44129

Jeff M

Job Details: 04/13/2017

Pulley cover guard was rubbing against the pulley I added two plastic washers unit tested good; used 2 WASHERS from stock

We serviced a

WFC150M0EB0 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Jeff M

Job Details: 04/13/2017

Heating element is broken see picture main control is not supplying the proper amount of power to the heating elements also needs a main control; ordrng 1 W10856603 (ELEMENT ) and 1 W11032186 (CONTROL),

We serviced a

MDE2500AYW MAYTAG

Model DRYER

Near University Heights, OH 44118

Jeff M

Job Details: 04/13/2017

Heating element has ground its self to the cavity the machine as soon as you plug the unit on it turns on. Estimate only customer will buy a new given the price and the age of the machine; ordrng 1 WPY308612 (HEATER),

We serviced a

KEBS277DWH6 WHIRLPOOL

Model WALL OVEN

Near Shaker Heights, OH 44122

Jeff M

Job Details: 04/13/2017

The unit has a f3 fault code runaway temperature I recommended to the customer given the age of the machine and the main control is discontinued to just buy a new machine

We serviced a

WED4900XW0 WHIRLPOOL

Model DRYER

Near Elyria, OH 44035

Brian B

Job Details: 04/13/2017

Loud noise when machine is turned on. Removed back panel found a cap and a pencil in the blower housing. Machine was still making a noise. Found the support rollers worn. Replacing the support rollers from t/s. Also, cust has foiled vent. Advised cust to replace with a semi rigid or rigid vent. ; used 1 349241T (ROLLER KIT) from stock,

We serviced a

PGB918SEM1SS GE

Model RANGE

Near Avon, OH 44011

Brian B

Job Details: 04/13/2017

CC that the stove knobs are melted. Found the stove knobs are warped from the heat from the oven. Will need new knobs. Checked the temp in the oven, heating to the correct temp. Office to order parts. Cust can install, does not need a return visit. ; ordrng 1 WB03K10302 (knob for thermostat) and 5 WB03K10303 (burner knob - qty 1)

We serviced a

GTD42GASJ0WW GE

Model DRYER

Near North Ridgeville, OH 44039

Brian B

Job Details: 04/13/2017

CC that the drum is not turning. Removed the drum, found the belt was broken. Checked the idler pulley is ok. Will need new a belt. Office to order part. ; ordrng 1 WE12M29 (BELT),

We serviced a

WGD4800XQ4 WHIRLPOOL

Model DRYER

Near North Olmsted, OH 44070

Brian B

Job Details: 04/13/2017

CC of squeling noises. Removed drum. Found worn idler pulley and drum rollers. Replaced rollers and pulley from t/s. Checked vent. Airflow good. Optest ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near North Ridgeville, OH 44039

Brian B

Job Details: 04/13/2017

CC that machine would not go through cycle. When plugged in , drain pump kept running. Held in start button to cancell cycle. Ran calibration and auto test. Ran drain and spin. Machine working properly.. Optest ok. ; Job Cmpltd

We serviced a

WRF736SDAM11 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/13/2017

We serviced a

AFI2539ERW00 AMANA

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 04/13/2017

Found foam from cabinet get into ice maker fill cust causing it to over flow and ice up icemaker damaging it, the ice bucket and the fill tube. Needs all replaced. ; ordrng 1 67006317 (tube-water) and 1 W10882923 (ICEMAKER) and 1 WP4373559 (COUPLING) and 1 WPW10562191 (ICE BUCKET),

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 04/13/2017

Installed door. Op test ok. ; Job Cmpltd

We serviced a

WDF320PADB2 WHIRLPOOL

Model DISHWASHER

Near University Heights, OH 44118

Jeff M

Job Details: 04/13/2017

I was unable to remove the kick panel from the dishwasher the subfloor that sits underneath the tile is 4 inches underneath the tile flooring see picture also drain hose is going through the floor I think. it is not hooked to the garbage disposal see picture regardless customer needs an installer to properly install the dishwasher.; Job Cmpltd,

We serviced a

GI0FSAXVY012 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, OH 44118

Jeff M

Job Details: 04/13/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRF736SDAM12 WHIRLPOOL

Model REFRIGERATOR

Near Beachwood, OH 44122

Jeff M

Job Details: 04/13/2017

User display is very dim see picture needs new user display; ordrng 1 WPW10590576

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Concord Township, OH 44060

Arthur V

Job Details: 04/13/2017

Unit not running. No response from display bd. Turned off and turned back on unit display would light but go right back off talked to Brian needs both boards ---had to call marcones for part number for display bd. W10882878 ; ordrng 1 W10882878 (cntrl-elec) and 1 WPW10310240 (cntrl-elec), schdld next appmnt for 4/18 TUE !,

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QW0A

Near Aurora, OH 44202

Robert A.

Job Details: 04/13/2017

Plugged in unit, pressed start, watched unit run, excess soap in unit, ran diagnostics, no codes, started unit again, good unable to duplicate beeping, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF2A

Near Euclid, OH 44123

Eric M.

Job Details: 04/13/2017

Comp rh slash guard came off again, and the lh shifted down. Applied food safe adhesive to the splash guards (ok'd by jr). Advised cust to not use unit for 24 hours to allow adhesive to cure, otherwise, the splash guards may come off again.; Job Cmpltd,

We serviced a

WTW4800BQ0 WHIRLPOOL

Model WASHER

Near Eastlake, OH 44095

Brian B

Job Details: 04/13/2017

CC that the unit will not shut off when the cycle is done. Per service bull. W10683100, unit could be in test mode. Reset the main control. Ran cycle, calibration test, drain and spin, unit did not start again. optest ok. ; Job Cmpltd,

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near Willowick, OH 44095

Brian B

Job Details: 04/13/2017

CC that the unit is noisy. Ran diag no codes, ran a test cycle, calibration test and optest ok. , Job Cmpltd,

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Brian B

Job Details: 04/13/2017

CC. The the ff door keeps hitting the wall and the kick plate keeps falling off. Adjusted the rollers to have the unit lean foward. And the kick plate was not in the tabs. Optest ok. , Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Euclid, OH 44123

Eric M.

Job Details: 04/13/2017

Comp gets to 200 degrees and does not heat up anymore. Init svc test, no faults, found temp offset at -10 degrees, set to 0 degree offset. Checked amp draw of igniter, weak, drawing 1.4 amps. Replaced igniter. Heated up to 350, optest good.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

We serviced a

MHW6000XR0 MAYTAG

Model WASHER

Near Amherst, OH 44001

Paul H.

Job Details: 04/13/2017

Replaced ACU and MCU, ran auto test cycle, tested fine, op test ok.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX500BW0

Near Solon, OH 44139

Robert A.

Job Details: 04/13/2017

Found pull loose and wobbling, installed cam kit, ran recal, good, ran spin cycle, good, op test ok; used 1 W10721967 (PULLEY 36.70) from stock, , Job Cmpltd,

We serviced a

GI5SVAXVL00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 04/13/2017

Bail arm was sticking in up position, cycled, filled, appears to have been condensation in ice maker that had froze, wiggled bail arm vigorously to clear, advised customer to monitor; Job Cmpltd

We serviced a

GLHS268ZDS7 FRIGIDAIRE

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 04/13/2017

Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd,

We serviced a

WFG720H0AS1 WHIRLPOOL

Model RANGE

Near Westlake, OH 44145

Paul H.

Job Details: 04/13/2017

Replaced DSI board, preheated to 350F to test, op test ok, Job Cmpltd

We serviced a

WDT780SAEM2 WHIRLPOOL

Model DISHWASHER

Near Bay Village, OH 44140

Paul H.

Job Details: 04/13/2017

Drain line does not have a high point near dispossal, odor is definitely stale water/food debris, discussed drain line installation and leaving door open, does not want to leave open, feels unit has to be the problem, does not want this unit,

We serviced a

WGD8500BW0 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Paul H.

Job Details: 04/13/2017

Check vent light issue is air flow related, we discussed, believes it was corrected when she repositioned venting, flexible, recommended switching to semi rigid at least, for starting issue, seems to be a "dead spot" in the start winding, need to replace motor, ordrng 1 WPW10448896 (motor-drve

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