Service History 1325 | Freds Appliance

We serviced a

WMH73521CS6 WHIRLPOOL

Model MICROWAVE

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/15/2017

Found intelocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near Fairview Park, OH 44126

Brian B

Job Details: 05/15/2017

Machine woud not start. Found rotor fused to to drain pan that machine is sitting in. Broke machine free from pan. Raised legs so rotor would clear drain pan.. ran diag .. f7E9, locked rotor. Cleared code. Ran calibration and ser test cycle. Slider would not drop to agitate position. May have melted plastic obstructing slider.will need rotor and slider.

We serviced a

WEG760H0DS0 WHIRLPOOL

Model RANGE

Near Fairview Park, OH 44126

Brian B

Job Details: 05/15/2017

Removed top.. replaced blower motor.. entered diag and cleared code. ran auto test.. all loads operating. Set bake to 350. Optest ok.; Job Cmpltd,

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44135

Brian B

Job Details: 05/15/2017

Used stainless polish to remove surface oxidation and rust spots. Finished with pledge polish to put a coating of wax on stainless.. optest ok.; Job Cmpltd

We serviced a

WFE320M0ES0 WHIRLPOOL

Model RANGE

Near Lakewood, OH 44107

Brian B

Job Details: 05/15/2017

Found circular stain on LF burner.. used soft scrub to remove stain. Stain was not under glass top.. advised customer.. optest ok..; Job Cmpltd

We serviced a

WFG530S0ES0 whirlpool

Model RANGE

Near Euclid, OH 44132

Corina B

Job Details: 05/15/2017

CC that the oven will not stay lite. The spark will light the flame on the first spark but will not stay lite. Will need a new spark module. Call Gs to order part. ; ordrng 1 WPW10511278 (module-spk),

We serviced a

WED7500VW WHIRLPOOL

Model DRYER

Near WARRENSVL HTS, OH 44122

Corina B

Job Details: 05/15/2017

CC that the buzzer does not. Ran unit the buzzer does not work. Removed the top panel. All the connections are connected. Talked to GS will need a new timer. Cust is calling the store to see about getting a new dryer. I told cust to call office monday to let us know if we need to order the part or not. ; ordrng 1 W10625429 (harns-wire),

We serviced a

MFI2665XEW6 MAYTAG

Model REFRIGERATOR

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/15/2017

Cc not making ice. Ff 47.5 fz 15.3 removed evap cover, checked for frost pattern, frost is across evap. Found a block of ice on the right side of the evap. Checked i/m 120 v. Will need a new evap and drier filter. ; ordrng 1 WPW10143759 (drier-uv 1709) and 1 WPW10313899 (evaporator 20663),

We serviced a

WRT519SZDM02 WHIRLPOOL

Model REFRIGERATOR

Near South Euclid, OH 44121

Corina B

Job Details: 05/15/2017

CC that he ff is not cooling. Ff 53.7 fz 14.6. Removed the fz back panel. Found the evap fan is not turning. Checked fan connection 120v. Will need a new evap fan motor. Called GS to order part.; ordrng 1 WP2315539 (motor-evap),

We serviced a

MTX14CYBBRWW GE

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 05/15/2017

Cycled the i/m no water. Went to check the valve. Found the water valve was turned off. Ran a cycle test, filled. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

MEDC215EW1 WHIRLPOOL

Model DRYER

Near Valley View, OH 44125

Corina B

Job Details: 05/15/2017

CC that the dryer will not heat. Check voltage at term block, l1-n 120v l2-n 120v l1-l2 0v. Will need an electrician. ; Job Cmpltd,

We serviced a

MHWE251YG00 MAYTAG

Model WASHER

Near Cleveland, OH 44105

Corina B

Job Details: 05/15/2017

CC that unit is dead. Removed the control panel, found wires were broken. Repaired the wires. Ran a spin and drain. Optest ok.; Job Cmpltd,

We serviced a

WRT519SZDM02 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 05/15/2017

CC that there is a loud noise. Found the unit cover was vibrating on the frame. Used double sided tape to stop the vibration. Optest ok.; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Richmond Heights, OH 44143

Chris H.

Job Details: 05/15/2017

Customer complaint that units tub is loose and it makes strange noises, suspension rods are weak and need to replaced, ran diagnostics no codes stored, unit has an open ground, no abnormal noises heard, spoke with gs ordering part ; ordrng 1 W10780053 (suspension), schdld next appmnt for 5/18 THU 8-11,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Kent, OH 44240

Tim G.

Job Details: 05/15/2017

Removed icemaker housing and cleared ice and frost. Installed adapter kit and control board, op test ok. ; Job Cmpltd, O-emld tckt

Near Kent, OH 44240

Tim G.

Job Details: 05/15/2017

Whirlpool refrigerator, WRF991BOOM00. Removed icemaker housing and cleared ice and frost. Installed adapter kit and control board, op test ok.

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Painesville Township, OH 44077

Arthur V

Job Details: 05/15/2017

Installed new water valve, op test good ; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Brimfield Township, OH 44240

Tim G.

Job Details: 05/15/2017

Complaint that the unit doesnt dry. Checked unit over checking all heating components and found good. Tech not able to supply full voltage to unit due to no power supply available for 240vac. Unit was taken apart already and tech had to reassemble. Unit ready for resale. ; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Brimfield Township, OH 44240

Tim G.

Job Details: 05/15/2017

Complaint that the units door will not close properly. Checked unit and found the right side hinge out of resting pin. Corrected hinge, op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL COOKTOP ELE

Model W5CE3024XB00

Near North Madison, OH 44057

Chris H.

Job Details: 05/15/2017

Installed new cooktop, op test good; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED5500BW0

Near Willoughby, OH 44094

Chris H.

Job Details: 05/15/2017

Customer complaint that unit is no heating, found heating element open, unit needs a new heating element, replaced element from ts, op test good; used 1 WP3387747 (HEATING ELEMENT 86.67) from stock, , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Highland Heights, OH 44143

Chris H.

Job Details: 05/15/2017

Installed new control, connections for user interface are different, old control has single connection as new , pic in sd, contacted mike at marcone said numbers match up and have not received complaints about control not powering ser interface, thinks received bad control, ordering control and ui, spoke with gs ordering parts; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537350 (panel-cntl), schdld next appmnt for 5/18 THU !,

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D2EAB00

Near Painesville, OH 44077

Dan

Job Details: 05/15/2017

Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at -2 degrees, found lower air channel frozen again, steamed out air channel, good air flow from air damper now, called whirlpool techline spoke to kevin, suggested sealing fresh food section liner to cabinet with silicon, applied silicon to liner and cabinet, advised customer to monitor and to make sure lower air channel is not blocked; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Fairview Park, OH 44126

Dan

Job Details: 05/15/2017

Customer complaint that unit is still leaking, started normal wash cycle, found unit leaking passed diverter valve, diverter valve seal did not correct the issue, unit needs new sump assembly; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 5/17 WED 2-5,

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561HEB

Near Avon, OH 44011

Dan

Job Details: 05/15/2017

Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, , Job Cmpltd,

Near Brimfield Township, OH 44240

Tim G.

Job Details: 05/15/2017

Maytag electric dryer MEDB835DW3, Complaint that the unit doesnt dry. Checked unit over checking all heating componets and found good. Tech not able to supply full voltage to unit due to no power supply avaiable for 240vac. Unit was taken apart already an

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Jefferson, OH 44047

Arthur V

Job Details: 05/15/2017

Unit getting 2 error codes f0e3 overloaded. And f0e5 off balance lid. Ran atest cycle. Op test passed. Ran a re calibration cycle and the ran unit in agatate and high speed spin. All functions good. Cleared error code and advised cust to call if unit fails again. Could not duplicate issue ; Job Cmpltd,

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GEB

Near Jefferson, OH 44047

Arthur V

Job Details: 05/15/2017

Found unit not defrosting ----found heater and bi metal good. Needs adc. Replaced adc and defrosted evaporator op test good ; used 1 61005988 (ADAPTIVE DEFROST) from stock, , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Saybrook Township, OH 44004

Arthur V

Job Details: 05/15/2017

Found unit drain hose not connected correctly. It has no air gap and does not go as high as dw before going to drain. Customer needs plumber to install drain hose properly according to installation directions in manual. Unit coated in grease etc and needs many parts. Motor sump,drain pump ,spray arms and feed tube. Cust needs to get drain corrected before repair. ; ordrng 1 W10872845 (filter) and 1 WPW10340745 (tube-feed) and 1 WPW10348269 (pump-drain) and 1 WPW10406822 (arm-spray) and 1 WPW10448645 (arm-spray) and 1 WPW10463906 (screen) and 1 WPW10605057 (pump&motor), saved tckt [SdLink\291305a.png],

Near Brimfield Township, OH 44240

Tim G.

Job Details: 05/15/2017

Maytag dishwasher MDB4949SDZ0, Complaint that the units door will not close properly. Checked unit and found the right side hinge out of resting pin. Corrected hinge, op test good.

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Sugar Bush Knolls, OH 44240

Chris H.

Job Details: 05/12/2017

Customer complaint that unit run when the door is open and that the light does not work, door switch is faulty, replaced from ts, op test good ; used 1 3406107 ([Alt for WP3406107) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE ELE SL-IN

Model PLES389ECH

Near Brimfield Township, OH 44240

Chris H.

Job Details: 05/12/2017

Customer complaint that units oven door is not closing properly, unit hinges are bad and need replaced, spoke with gs ordering parts; ordrng 2 318024747 (hinge door)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/17 WED !, O

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near North Olmsted, OH 44070

Dan

Job Details: 05/12/2017

nstalled new water valve, op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model MGDC215EW2

Near Cleveland, OH 44111

Dan

Job Details: 05/12/2017

Customer complaint that socks and dryer sheets get stuck to out going vent, found nothing wrong with unit, advised customer to use a garment bag for small items like socks to prevent future blocking of out going vent, unit is operating as designed ; Job Cmpltd,

Near Cleveland, OH 44144

Dan

Job Details: 05/12/2017

WHIRLPOOL WASHER WTW7600XWCustomer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to wash cycle, no leaks found, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that t

We serviced a

MAYTAG DRYER

Model MEDB835DW1

Near Painesville, OH 44077

Arthur V

Job Details: 05/12/2017

Replaced control and door switch. Op test good. Worked every time door opened and closed. ; Job Cmpltd,

We serviced a

KITCHENAID MICRO OVEN

Model KMHS120ESS2

Near Concord Township, OH 44077

Arthur V

Job Details: 05/12/2017

Found switch faulty. Replaced switch harness. Unit op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Concord Township, OH 44077

Arthur V

Job Details: 05/12/2017

Replaced right side fresh food door. Op test good unit dispensing ice at this time. Customer to record if unit quits dispensing ice ---- cust did have some frost on back wall. Advised customer nothing over 2.5 inches wide in front storage area. And removes ice pack. Customer to monitor and call back if needed ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Concord Township, OH 44077

Arthur V

Job Details: 05/12/2017

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF3

Near Rootstown Township, OH 44266

Chris H.

Job Details: 05/12/2017

Customer complaint that unit is not making ice, ice bin had about 10 cubes in it, icemaker is receiving water, water is dispensing ,unable to cycle ff icemaker in diagnostics called Frigidaire tech line they are closed for tech training, have to rs when can contact techline ; schdld next appmnt for 5/17 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near University Heights, OH 44118

Dan

Job Details: 05/12/2017

Customer complaint that unit is not making ice, jumped t-h on ice maker, ice maker did not start cycle, found thermal fuse on ice maker wire harness open, unit needs new ice maker harness, customer does not want repair at this time; ordrng 1 WPW10458985 (harns-wire44.63 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Cleveland, OH 44119

Dan

Job Details: 05/12/2017

Customer complaint that doors are uneven, leveled unit, doors aligned, op test good ; Job Cmpltd,

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS2

Near Roaming Shores, OH 44084

Arthur V

Job Details: 05/12/2017

Found display fading in and out. Unit still working after display goes out needs micro computor ; ordrng 1 W11100598 (CONTROL), schdld next appmnt for 5/17 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ01

Near Garrettsville, OH 44231

Chris H.

Job Details: 05/12/2017

Customer complaint that unit is not dispensing ice, found lf ff door not fully depressing the switch, installed piece of foam to get the customer by, inner door liner is deformed, unit needs a new lf ff door, spoke with gs ordering part, pop in sd; ordrng 1 W10855083 (LF FF DOOR), schdld next appmnt for 5/19 FRI !,

We serviced a

WHIRLPOOL DRYER

Model MGD5570TQ0

Near Euclid, OH 44123

Dan

Job Details: 05/12/2017

Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Williamsfield, OH 44093

Arthur V

Job Details: 05/12/2017

Rlaced both fresh food door gaskets. Reformed using heat. Unit op test good Tightened handles. ; Job Cmpltd,

We serviced a

FTF2140ES3 FRIGIDAIRE

Model WASHER

Near Madison Township, OH 44057

Corina B

Job Details: 05/11/2017

Re attached the vent hose to the dryer. Optest ok. ; Job Cmpltd,

Near Madison Township, OH 44057

Corina B

Job Details: 05/11/2017

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Madison Township, OH 44057

Corina B

Job Details: 05/11/2017

CC that the unit will not start. Had cust. Put a load in. Instructed cust on how to use the washer. Optest ok. ; Job Cmpltd,

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Walton Hills, OH 44146

Corina B

Job Details: 05/11/2017

Replaced the water valve. Optest no good. Found a saddle valve installed. Advised cust they need a plumber to install an inline valve. Removed the copper line and turned the water line on, no water coming out of the copper line. Also, advised cust to have the plumber look at the copper line going into the unit, to make sure there is no leak.; Job Cmpltd,

We serviced a

JFC2070KRS JENNAIRE

Model REFRIGERATOR

Near Euclid, OH 44123

Corina B

Job Details: 05/11/2017

Ff 54.3* fz 3.4* ran a force defrost 550 watts. Called brian Will need a jazz board. Used board from t/s. Brought control board back for return. Optest ok; used 1 WPW10503278

We serviced a

WDT780SAEM1 WHIRLPOOL

Model DISHWASHER

Near Mentor, OH 44060

Corina B

Job Details: 05/11/2017

Replaced the dispenser. Ran a calibration optest ok. ; Job Cmpltd,

We serviced a

JEC9536ADS JENNAIRE

Model COOK TOP

Near Concord Township, OH 44077

Corina B

Job Details: 05/11/2017

CC that the front and back burners do not get hot and the 2nd to the right knob does not turn. Found the front and back burner does not turn on. The switch has ceased up. 66.4 ohms front right burner. The front right knob burner is open. Back right burner is open. Cust does not want to repair at this time. If cust wants to repair they want all the switches to be replaced. 2hrs for labor. Pd sv call.

We serviced a

FFFU14F2QWG FRIGIDAIRE

Model FREEZER

Near Huntsburg Township, OH 44046

Jeff M

Job Details: 05/11/2017

Standup freezer upon arrival was at 30°. I moved a thermostat dial freezer kicked on. Unit has good he transfer compressor works needs a new thermostat.; ordrng 1 5304503436 (ELE CONTROL)

We serviced a

KDFE204ESS1 KITCHENAID

Model DISHWASHER

Near Beachwood, OH 44122

Jeff M

Job Details: 05/11/2017

There was glass in the pump unit op tested good ;

We serviced a

WFG320M0BW0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44120

Jeff M

Job Details: 05/11/2017

Receiver for the left side is damaged see pictures on able to find it and look up called Greg to find parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Painesville, OH 44077

Chris H.

Job Details: 05/11/2017

Customer complaint that unit isnt cooling properly, ff temp at 40 frz temp at -9, removed evap cover found ice towards top of evap, metal thermistor has corrosion, replaced with plastic thermistor, customer to monitor ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

We serviced a

WDF520PADB7 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44128

Jeff M

Job Details: 05/11/2017

The clip that stops the rack from coming out of the rail came off. I found it and fix it unit op tested good ; Job Cmpltd

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 05/11/2017

Jerry. Techline. Checks drive area again. No wear on anything. Removed drain pump. Found filter cover has become dislodged. This is the knocking noise when the unit is in spin. To replace it and add 3 additional screws. ; ordrng 3 WD02X10067 (screw 8-16 hxw 1/2 s)s and 1 WH44X10309 (cover filter)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS6

Near Mayfield Heights, OH 44124

Gail V.

Job Details: 05/11/2017

Installed new user interface and control, op test good, took core for return ; Job Cmpltd,

We serviced a

WCG97US6DS00 WHIRLPOOL

Model COOK TOP

Near Strongsville, OH 44149

Chad P.

Job Details: 05/11/2017

Installed parts listed. Op test ok. ; Job Cmpltd

Near North Royalton, OH 44133

Chad P.

Job Details: 05/11/2017

KENMORE WALL OVEN Found unit has power but clock it dead. No model number on the unit. Tech was able to. Find unit matching the mod available with a photo. Needs clock replaced.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354ESS1

Near North Olmsted, OH 44070

Dan

Job Details: 05/11/2017

Installed new sump assembly and dispenser, op test good ; Job Cmpltd

We serviced a

NTW4516FW0 AMANA

Model WASHER

Near North Royalton, OH 44133

Brian B

Job Details: 05/11/2017

Found drain line in the floor creating a syphen. Corrected drain line. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near Avon Lake, OH 44012

Dan

Job Details: 05/11/2017

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Jefferson, OH 44047

Arthur V

Job Details: 05/11/2017

Ice maker cycling properly Cust needs a plumber/ installer to provide correct water pressure and volume. No water coming out of supply line. ; Job Cmpltd,

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Brian B

Job Details: 05/11/2017

CC of water leaking under machine. Found water line leaking at valve connection. Tightened compression fitting ( was loose ).. optest ok.; Job Cmpltd

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Brian B

Job Details: 05/11/2017

Replaced i/m. Entered diag, step 44, i/m harvest test. I/m rotated down but did not return to home position. Display showing 23. Ran test several more times. Display showing 23 and unit not returning to home position. Per tech sheet, this is either a bad swithch or motor inside i/m. Called whirl TL, Kevin to verify.. he said new i/m is bad, order another one.

We serviced a

MSD2657HEW WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, OH 44116

Brian B

Job Details: 05/11/2017

Found display showing 2 dashes. Reset power to reboot control. Still showing 2 dashes. Board will not reset. Per ser bul # No: TDR-0047-B.... , line vol disturbance has scrambled board. Will need new board.. replaced from t/s.. programmed mod.. optest ok..

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 05/11/2017

Pugged in, unit was in drain loop, allowed ten minutes for timeout, checked errors, none, ran auto test, supply pressure good, op test ok, explained drain loop or flood mode to customer; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Burton, OH 44021

Robert A.

Job Details: 05/10/2017

Found paint in drum pealing, see pic, needs drum; ordrng 1 W10899578 (DRUM), schdld next appmnt for 5/16 TUE !,

We serviced a

WHIRLPOOL SWASH

Model SFF1000CSA0

Near Bratenahl, OH 44108

Chris H.

Job Details: 05/10/2017

Installed dispenser and plunger, control sent is white needs to be black, spoke with gs ordering part ; ordrng 1 W10718140 (display), schdld next appmnt for 5/16 TUE !,

We serviced a

KENMORE WASHER

Model 110.24722300

Near North Kingsville, OH 44030

Arthur V

Job Details: 05/10/2017

, Found lid switch missing-- this is unsafe. Needs lid switch with screws and detergent cup (broken tabs) and a set of dogs ; ordrng 1 3949238 (switch,lid) and 1 80040 (agitator dogs) and 1 8528278 (dispenser) and 2 WP3356311 (screw)s, schdld next appmnt for 5/16 TUE !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model PTB1949GRW

Near Aurora, OH 44202

Robert A.

Job Details: 05/10/2017

Found comp not running, relay bad, replaced with part sent to cust # w10247581Comp running, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model NED4600YQ1

Near Garfield Heights, OH 44105

Chris H.

Job Details: 05/10/2017

Customer complaint that unit is tripping breaker, found terminal block damage as well one of the leads burned, replaced block and lead with terminal block kit from ts, op test good; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Middleburg Heights, OH 44130

Chris H.

Job Details: 05/10/2017

Customer complaint that unit makes a popping noise when switching from rinse cycle to spin, ran diagnostics no codes stored, ran service cycle unit completed cycle, ran on rinse and spin, noise customer is hearing is actuator shifting, noise is normal, unit is operating as designed ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near North Olmsted, OH 44070

Chris H.

Job Details: 05/10/2017

Customer complaint that units bleach dispenser is not working and that the unit is adding more time to the cycle, ran diagnostics no codes stored, unit completed service cycle, removed dispenser tray checked for obstructions bleach is not left in dispenser is small amount of water, unit is severely unlevel adjusted units legs, no further issues with unit, op test good; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Olmsted Falls, OH 44138

Chris H.

Job Details: 05/10/2017

Customer complaint that unit will not start correctly and the start light was flashing as well as making a banging noise ran diagnostics found overflow condition, u it completed its service cycle, pressure hose test good, suspension rods are weak, unable to duplicate start complaint, unit needs new suspension rods, spoke with gs ordering part ; ordrng 1 W11027174 (SUSPENSION RODS ), schdld next appmnt for 5/16 TUE !, saved tckt [SdLink

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM00

Near Westlake, OH 44145

Dan

Job Details: 05/10/2017

Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, ice maker sent power to valve, no water entered mold, disconnected water supply line, no water from supply line, found valve to supply line closed, opened valve, cycled ice maker, ice maker did not fill, still no water from supply, advised customer that they need a plumber to correct water supply; Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model SSD25TW

Near Mentor, OH 44060

Dan

Job Details: 05/10/2017

Installed new valve, op test good ; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Edgewood, OH 44004

Gail V.

Job Details: 05/10/2017

Found 120 volts to control. No light no response. Also water valve clogged. Needs these 2 parts to further test unit ; ordrng 1 W10916226 (CONTROL) and 1 W11085642 (WATER VALVE AND HOUSING ), schdld next appmnt for 5/16 TUE !,

We serviced a

KSSO48QTX00 WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Jeff M

Job Details: 05/10/2017

Fridge turns on and turns off rapidly service pointer W10802724C need the board kit ; ordrng 1 W10789107 (CONRTOL KIT ),

We serviced a

LAW2400AAE WHIRLPOOL

Model WASHER

Near Solon, OH 44139

Jeff M

Job Details: 05/10/2017

Tran brake assy mounting stem n seal tub repair kit brake tool. Transmission has failed installed the new belts still will not agitate belts is getting traction but the tranny will not spin; ordrng 1 WP6-2011900 (BRAKE ASSY) and 1 16-2097750 (TRAN) and 1 6-2040130 (tub bearin) and 1 Y038315

We serviced a

GSS26C4XXY00 WHIRLPOOL

Model REFRIGERATOR

Near Reminderville, OH 44202

Jeff M

Job Details: 05/10/2017

Unit is not cooling an average of 60° in fridge and freezer side compressor is running drawing .5 A no heat transfer compressor is a little warm. I took the control panel off I tested both the thermistors they were within range. I took the evap cover off had zero frost pattern see picture there was also a yellow substance on the evaporator cover and evaporator called Greg needs rebuilt compressor evap filter n tubes; ordrng 1 W10160407 (compressor) and 1 W10219381 (tube) and 1 W10858105 (PROCESS ) and 1 WP2188822 (EVAP) and 1 WPW10143759 (FILTER),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Madison, OH 44057

Arthur V

Job Details: 05/10/2017

Replaced right side door gasket. Re formed using heat op test good ; Job compltd

We serviced a

JED8230ADB16 JENNAIRE

Model COOK TOP

Near Brecksville, OH 44141

Chad P.

Job Details: 05/10/2017

Cc complaint that grill seems under powered and fr intermittent. Grill seems to be normal. Found fr burner only works in certain positions. Needs switch replaced. ; ordrng 1 WPW10391800

We serviced a

KTRP20KDAL04 kitchenaid

Model refrigerator

Near Parma, OH 44134

Chad P.

Job Details: 05/10/2017

Found evap fan motor very loud. Not rubbing on anything. Needs motor and bracket assy replaced. ; ordrng 1 WP4389142 (FAN AND BRACKET ASSY)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Madison Township, OH 44057

Arthur V

Job Details: 05/10/2017

Replaced water tube assy. Op test good ; Job Cmpltd,

We serviced a

KRFF300ESS01 KITCHENAID

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 05/10/2017

Found unit is making ice correctly. Advised on shut off arm operations. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Perry, OH 44081

Arthur V

Job Details: 05/10/2017

Replaced water tube assy. Op test good ; Job Cmpltd,

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 05/10/2017

Compressor and drier installed. Vacced and charged. Op test ok. ; Job Cmpltd

We serviced a

WRF532SMBM01 WHIRLPOOL

Model REFRIGERATOR

Near Solon, OH 44139

Jeff M

Job Details: 05/10/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Kent, OH 44240

Robert A.

Job Details: 05/10/2017

Ff 36, frz -3, cubes are shrunk, asked if water was dripping out of disp, answer, no, checked door seals, good, good airflow, ice door, sealed, found ice buildup in middle of adapter, svc pntr. W10772228D Found frost in frz, pntr W10842568, ; ordrng 1 W10862400 (KIT ADAPTER) and 1 W10864518 (FRZ SVC KIT), schdld next appmnt for 5/15 MON ! [**], saved tckt [SdLink\291017a.png],

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS03

Near Aurora, OH 44202

Robert A.

Job Details: 05/10/2017

Installed bd, tested unit, ran auto test, good tested ovens, good, op test ng, reset all connections, replaced fuse, op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Westlake, OH 44145

Brian B

Job Details: 05/10/2017

CC that ice comes out to fast and machine makes some kind of fan noise. All sounds are normal.. tested dispenser. Ice comes out fast but unit is operating as designed. Explained to customer that auger motor only runs at one speed and cannot be slowed down.. Optest ok.; Job Cmpltd,

We serviced a

WTW6500WW1 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Brian B

Job Details: 05/10/2017

F51 code. Checked lower components. No leaking.. checked for friction on drive train. Found a sock caught between inner and outer tubs. Removed sock. Ran co test cycle . Completed. Ran drain and spin. Optest ok.

We serviced a

MFT2776DEM00 MAYTAG

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 05/10/2017

Checked temps, 39 ff.... -1 frz... checked settings. FF was set to 34, frz was set to -5. These are the coldest settings. Set to normal... customer stated that buzzing sound was on for about 2 hrs , but just stoooed about 10 min ago. Could not duplicate sound. It may have been variable speed compressor ramped up to max speed to try to get freezer to -5. Machine checks ok..; Job Cmpltd,

We serviced a

WTW8000DW1 WHIRLPOOL

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/10/2017

CC that clothes are coming out dry and not clean. Ran diag. Only code was F0E5, off bal load. Cleared code. Ran calibration and service cycle. Ran a load of white towels using deep water setting. . Machine operating as designed. Advised customer on proper operation.. optest ok..; Job Cmpltd

We serviced a

WRF540CWBW01 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 05/10/2017

Tab for crisper damper was facing downward, damper slide had popped out of track, causing bin to catch on it, popped back into track and tested, functioning correctly now.; Job Cmpltd,

We serviced a

KSSC42QKS01 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 05/10/2017

Replaced baffle, air flow is improving, asked about upper crisper, right track is broken, needs replaced, only quoted part; ordrng 1 WP2006515

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