Service History 1332 | Freds Appliance

We serviced a

WFG515S0EB0 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Chris H.

Job Details: 04/26/2017

Customer complaint that unit is not cooking properly and the interior light keeps flashing, time is not staying set to correct time, wiring is correct, checked all connections, control has malfuntioned, unit needs a new control, spoke with gs ordering part ; ordrng 1 WPW10348656 (cntrl-elec),

We serviced a

WRS322FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Chris H.

Job Details: 04/26/2017

Installed new ff door, op test good; ordrng 1 WPW10511972 (nameplate),

We serviced a

WTW8500BW0 WHIRLPOOL

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 04/26/2017

Ran diagnostics, f40 ATC thermistor, need to replace valve log to rectify, ; ordrng 1 W10853723 (valve),

We serviced a

MER8680BS0 MAYTAG

Model RANGE

Near Lorain, OH 44052

Paul H.

Job Details: 04/26/2017

Flame customer saw was from bake element blowing out, need to replace element, ordering; ordrng 1 W10779716 (elmnt-bake)

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 04/26/2017

Unit is not defrosting, put in manual defrost, not heating, checked heater and bi-metal, both are good, needs a defrost control, had to clear evaporator with steamer, ordering defrost control; ordrng 1 WPW10352689 (cntrl-elec),

We serviced a

MCD2358WEM02 WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Jeff M

Job Details: 04/26/2017

The ice door shute seal deteriorating needs new chute door allowing warm air to freeze the ice bucket in place; ordrng 1 WP2180353 (CHUTE), used 1 SENIORDISCOUNT (SENIORDISCOUNT),

We serviced a

JJW2730WS02 JENNAIRE

Model WALL OVEN

Near Solon, OH 44139

Alice M.

Job Details: 04/26/2017

Installed new part unit op test failed i check the wire connection the pins were seated I did not find any breaks in any wires wiring harness is good upper and lower fan rpm sensors failed needs new fans ; ordrng 1 WPW10273666 (BLOWER LOWER) and 1 WPW10273667 (BLOWER UPPER),

We serviced a

KDRU783VSS03 WHIRLPOOL

Model RANGE

Near Solon, OH 44139

Jeff M

Job Details: 04/26/2017

Technical Service Pointer #: W10900021 moisture is accumulating underneath the user interface customer is going to call KitchenAid back to try to get the parts covered; ordrng 2 W10903603 (VENT)

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Conneaut, OH 44030

Arthur V

Job Details: 04/26/2017

Replaced drain pump and door hinge. Op testi good. ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WGD9400SW2

Near Aurora, OH 44202

Robert A.

Job Details: 04/26/2017

Ran unit, reset idler pulley, removed hair clips from blower wheel, ran unit again, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Lyndhurst, OH 44124

Dan

Job Details: 04/26/2017

Customer complaint that unit is leaving lint on clothes, customer showed a few items with lint on them, no sharp edges found in basket, ran diagnostics no error codes found, called whirlpool tech line spoke with mike, unit runs test cycle, issue is not in the machine, suggested check pockets and using a lighter agitation cycle sr# 7718898747; , Job Cmpltd,

We serviced a

JENN-AIR WINE COOLER

Model JUW24FLARS00

Near Westlake, OH 44145

Dan

Job Details: 04/26/2017

rim piece is in the way(see pic), unit needs pulled out to install new part, customer to contact us when trim piece is removed for rescheduling;

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Westlake, OH 44145

Dan

Job Details: 04/26/2017

Installed new air damper, op test good, took extra air damper to return; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, OH 44107

Dan

Job Details: 04/26/2017

Customer complaint that unit was in a constant drain, started normal wash cycle, unit drained, water came up out of garbage disposal, no water entered unit, ran diagnostics test cycle, no error codes found, found no water from supply hose at fill valve, advised customer that they needs a plumber to correct water supply, unit is operating as designed ; Job Cmpltd, saved tckt [SdLink\290509a.png],

We serviced a

IKEA RANGE

Model IGL730CS0

Near Cleveland, OH 44102

Dan

Job Details: 04/26/2017

Customer complaint that oven temperature is too hot, started baker for 350 degrees, let unit preheat 20 mins, oven temperature at 354 degrees, unit is operating as designed ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM02

Near Cleveland, OH 44111

Dan

Job Details: 04/26/2017

Customer complaint that lights are not working, found freezer section led light out, led is receiving power, unit needs new led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 4/28 FRI !,

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Strongsville, OH 44149

Dan

Job Details: 04/26/2017

Customer complaint that unit is not starting and display went blank, and keys not making sound, ran diagnostics found f0e5(off balance load) and f2e1(stuck key) error codes, started normal wash cycle, lid locked , unit filled and advanced to agitate cycle, unit completed rinse cycle and advanced to spin cycle, unit completed cycle, ran key encoder test, sound on/off button is not responding, unit needs new user interface per tech sheet, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; ordrng 1 W10861501 (console), schdld next appmnt for 4/27 THU !,

We serviced a

GE REFRIGERATOR

Model PFSS5NFZASS

Near Austinburg Township, OH 44010

Arthur V

Job Details: 04/25/2017

Found eve app fan motor with 13 V DC not running needs fan motor and blade; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd for Mon

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/25/2017

Found unit needs bake element. Element is open. Please order from v and v Youngstown ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 4/28 FRI !,

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Edgewood, OH 44004

Arthur V

Job Details: 04/25/2017

Found shield warped and actuator sticking when trying to shift. Replaced both with truck stock parts. Re calibrated. Op test good. ; used 1 W10913953 (ACTUATOR), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Edgewood, OH 44004

Arthur V

Job Details: 04/25/2017

Getting 2 error codes F5e1 lid switch fault. And f0e5 off balance liad detected. Cleared error codes and cycled unit. Unit ran thru a COMPLETE quick cycle with no errors. Unit op test good ; Job Cmpltd,

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BSS00

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/25/2017

Installed thermal fuse, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC24C8EYY01

Near Bainbridge, OH 44023

Robert A.

Job Details: 04/25/2017

Found cap tube going to ff evap leaking, removed approx 5" of cap tube, reconnected, pulled 28" vac w/pump, watched, no change, charged 5.3 oz r134a, ran test 4, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Aurora, OH 44202

Robert A.

Job Details: 04/25/2017

Complaint of water level, ran diagnostics, off bal load, ran recal cycle, good, ran normal wash cycle, op test ok; Job Cmpltd,

We serviced a

KSSC36QTS00 KITCHENAID

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 04/25/2017

Found when auger molex connector was removed found wire was shorted in connector. Tech does not having matching connected. Willl have to stop and pick one up from an electrical store.

We serviced a

KCMS1555SSS2 KITCHENAID

Model MICROWAVE

Near Strongsville, OH 44136

Chad P.

Job Details: 04/25/2017

Installed parts listed. Op test no good. Mag ran for only a few minutes then high side lost power. Relay on control shorted and terminal on trans winding shorted. Needs control and trans replaced. ; ordrng 1 WPW10169272 (CONTROL) and 1 WPW10238703 (TRANS)

We serviced a

GB2FHDXWB02 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 04/25/2017

Replaced damper, tested in service mode, tested fine.; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, OH 44055

Paul H.

Job Details: 04/25/2017

Ran diagnostics, f1e2 stuck key, cleared and ran auto test, went through auto test fine, unable to reproduce issue, ran a calibration cycle, op test ok.; Job Cmpltd,

We serviced a

WTW5520SQ0 MAYTAG

Model WASHER

Near Sheffield Lake, OH 44054

Alice M.

Job Details: 04/25/2017

Replaced timer assembly, ran a short cycle to ensure unit advanced, advanced fine, op test ok.;

We serviced a

MVWC200BW0 MAYTAG

Model WASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/25/2017

Replaced gearcase and actuator, while replacing old cam was fused to old gearcase, replaced cam from t/s, calibrated and ran test cycle, all functions good, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

We serviced a

CWG3600AAS13 MAYTAG

Model RANGE

Near Beachwood, OH 44122

Jeff M

Job Details: 04/25/2017

The unit was not lighting the ignitor was open i replace the part with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

We serviced a

KDTE104ESS0 KITCHENAID

Model DISHWASHER

Near South Russell, OH 44022

Jeff M

Job Details: 04/25/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KDTE104ESS0 KITCHENAID

Model DISHWASHER

Near South Russell, OH 44022

Jeff M

Job Details: 04/25/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MVWB835DW0 WHIRLPOOL

Model WASHER

Near Bainbridge Township, OH 44023

Jeff M

Job Details: 04/25/2017

Chris file# 7718880345 the unit had a f0e5 i Recalibrated the machine unit tested good I ran a cold water cycle the temperature was about 60° at the bottom the tub unit tested good could not duplicate an issue; Job Cmpltd,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/25/2017

Ran unit on normal wash, drain spin and service test mode. No abnormal noises. Checked drive system. No faults found. Advised to use as normal. Op test ok. ; Job Cmpltd,

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/25/2017

Parts listed installed. Update was successful. Op test ok. ; Job Cmpltd,

We serviced a

MAH5500BWW WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/25/2017

Installed pressure switch. Op test ok. ; Job Cmpltd,

We serviced a

MGR5765QDB WHIRLPOOL

Model RANGE

Near Olmsted Township, OH 44138

Alice M.

Job Details: 04/25/2017

Found latch stuck in the closed position. Reset power to unit. Door unlocked. Put unit in self clean and canceled. Door locked and unlocked correctly. Op test ok.

We serviced a

MMV4205DB1 MAYTAG

Model MICROWAVE

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 04/25/2017

Installed control. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL WALL OVEN

Model WW30430B

Near Aurora, OH 44202

Robert A.

Job Details: 04/25/2017

Found lower bake element shorted, checked for power, recieving 220vac, needs elementNote element clean and oven cleanCust to contact wp and let us know; ordrng 1 WPW10310258 (BAKE ELEMENT61.06), used 1 SHIPPING (SHIPPING AND HANDLING)

We serviced a

GE DISHWASHER

Model GDWF160R100SS

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/25/2017

Found unit not draining, pump humming, checked drain line clear, needs pump; ordrng 1 WD26X10039 (pump drain asm74.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/28 FRI 1-5

We serviced a

ZDP366NP3SS GE

Model RANGE

Near Beachwood, OH 44122

Chad P.

Job Details: 04/25/2017

Installed convect element. Op test ok. ; Job Cmpltd

We serviced a

FRIGIDAIRE FRONT LOAD WASH

Model FAFW3801LW4

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/25/2017

Ran drain and spin, unit drained and went into high spin, drain hose too far in stack, corrected and zip tied in place, ran diagnostics, slow drain, pump clear, ran rinse and spin, draining and spinning correct, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4850XQ1

Near Rootstown Township, OH 44266

Robert A.

Job Details: 04/25/2017

Ran diagnostics, overflow condition, motor unable to reach target speed, off bal load, checked pressure hose, clogged, cleard, no kinks, good, checked under unit, good, ran drain and spin, good, ran recal cycle, good tested spin, good, checked adj, good, tested water height in normal wash, good, ran drain and spin, good, no pointers on unit, op test ok; Job Cmpltd,

We serviced a

KFGD500ESS03 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44111

Brian B

Job Details: 04/25/2017

Verified pop.. sent pic. Machine still under first year warr.. found left side top burner grate cracked. Oven light working. Bulb was defective.. also, center griddle burner not lighting all the way around. Burner head needs to be cleaned. Buildup of grease on head. Advised cust to clean with small wire brush. Office to order new burner grate. Customer can install.

We serviced a

WRB329DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Brian B

Job Details: 04/25/2017

Ice has a strange metallic taste. There is no water tank on machine, just a stand alone i/m. Customer has a copper supply line which did not cause a taste issue on old refrig. The only parts on machine that contacts water is i/m and valve. Per GS.. ok to replace both parts. R/s per cust req. needs after 3:00 and cwow 30 min ahead if poss.; ordrng 1 W10884390 (ICE MAKER) and 1 WPW10498976 (VALVE)

We serviced a

CAE2743BQ0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44102

Brian B

Job Details: 04/25/2017

Replaced control. Ran calibration and auto test. Optest ok. Brought back core for return.; Job Cmpltd

We serviced a

UXD8636DYS3 WHIRLPOOL

Model HOOD

Near Westlake, OH 44145

Brian B

Job Details: 04/25/2017

Found vent rubbing on cooktop when going up. Removed cooktop and showed customer that vent is working smoothly. Cooktop will have to be moved forward about 1/8 in. This is a solid surface ctop and will have to be trimmed by counter people. Vent checks ok.; Job Cmpltd,

We serviced a

RBD276PDB6 WHIRLPOOL

Model WALL OVEN

Near Westlake, OH 44145

Brian B

Job Details: 04/25/2017

Panel not responding. Some pads mot working. Checked voltage at control. 240v.. reset power and UI ribbon. Still not working. Will need new control panel. Parts are NLA. Cannot be repaired. No charge to cust.; Job Cmpltd

We serviced a

MDE6800AYW WHIRLPOOL

Model DRYER

Near Lakewood, OH 44107

Brian B

Job Details: 04/25/2017

Coeaned out lint and kleenex that had come apart in machine. Removed and cleaned out blower housing. Vent checks good. Heat and airflow good. Optest ok.

We serviced a

KFES530ESS0 KITCHENAID

Model RANGE

Near Cleveland, OH 44113

Brian B

Job Details: 04/25/2017

Replaced listed parts. Cleared code and ran control reset. Optest ok. Brought back cores for return.; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBB0

Near Middleburg Heights, OH 44130

Dan

Job Details: 04/25/2017

Customer complaint that control panel is falling off, confirmed, found handle and user interface mounts broken, unit needs new user interface(blk) and door handle; ordrng 1 W10811164 (panel-cntl) and 1 WPW10329510 (handle), schdld next appmnt for 4/28 FRI 8-12,

We serviced a

JEN REFRIGERATOR

Model JFC2089HES

Near Broadview Heights, OH 44147

Dan

Job Details: 04/25/2017

Customer complaint that unit is not cooling, fresh food section temperature at 81 degrees, freezer section temperature at 81 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor receiving 120vac, found compressor coils open, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair; ordrng 1 W10160407 (compressor367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM0

Near Williamsfield, OH 44093

Arthur V

Job Details: 04/25/2017

When removing hose from water inlet valve solenoid broke off in my hand. Needs water inlet valve. Please order from v and v youngstown or mentor ; ordrng 1 WPW10327249 (valve-inlt), schdld next appt Fri !

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8979SFZ2

Near Orwell, OH 44076

Arthur V

Job Details: 04/25/2017

Customer complaint unit leaking on left side and cust believes door is not latching properly because if she pushes on the door the unit gets quieter. Found unit leaking from top of door where it is not sealing properly. Needs rails and latch ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK) and 1 WPW10544004 (strike) and 1 WPW10653840 (latch-door), saved tckt [SdLink\290621a.png], schd next appt> Mon !

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Cleveland, OH 44120

Eric M.

Job Details: 04/25/2017

Comp makes grinding sound and not cleaning clothes. Init svc test iaw tech sheet: F2e1 (ui stuck button); F6e2 (Communication Error: UI Cannot Hear ACU), cleared, spun basket, washplate loose, found gear on washplate worn, needs washplate and screw replaced.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), schdld next appmnt for 4/27 THU 12-3,

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAW0

Near Eastlake, OH 44095

Eric M.

Job Details: 04/25/2017

Replaced user interface, ran thru svc test iaw tech sheet, near end of test, indicator lights went out, but the cancel/drain indicator was blinking erratically as the relay on the board was clicking. Ran svc test, came up with 6-4 (float switch open), found float not moving freely, reset float and lever, ran test again, this time it passed, optest good.; Job Cmpltd,

We serviced a

GE B/IN REFRIGERATOR

Model ZIRS360NXARH

Near Moreland Hills, OH 44022

Robert A.

Job Details: 04/25/2017

Inspected unit, comp and fans running, frost only by cap tube, no heat on cond, tapped lowside, unit in 18"vac, added r134a, evap frosting, temp dropping, needs evap and drierCust to call office; ordrng 1 WR85X10017 (evap coil319.12) and 1 WR86X10030 (dryer21.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

GE WASHER

Model GTWN2800D2WW

Near Concord Township, OH 44060

Dan

Job Details: 04/25/2017

Installed new drain pump, unit is still leaking from hole in drain hose, unit needs new drain hose; ordrng 1 WH41X10096 (drian hose22.39), , schdld next appmnt for 4/27 THU 2-5,

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near Kirtland, OH 44094

Dan

Job Details: 04/25/2017

Customer complaint that unit beeps occasionally and now is not starting, started normal wash cycle, unit filled and began wash cycle, unit beeped and cancelled cycle, ran diagnostics test cycle found 6-6(cold water) error code, unit cancelled test cycle before completion, unit needs new control, customer does not want repair at this time, ; ordrng 1 W10473197 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Olmsted Falls, OH 44138

Dan

Job Details: 04/25/2017

Customer complaint that unit is making too much ice, found ice maker bail arm broken off of ice maker, unable to reinstall bail arm, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL8

Near Brook Park, OH 44142

Dan

Job Details: 04/25/2017

Installed new upper rack adjusters, op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ01

Near Strongsville, OH 44136

Dan

Job Details: 04/25/2017

Customer complaint that left fresh food section door switch is not recognizing door being closed, adjusted door switch contacts, op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Edgewood, OH 44004

Arthur V

Job Details: 04/25/2017

Cust getting soap,bleach,spots on clothes. Cust using Gain packets and directions say use as many as 3 packets for a load. Advised cust to use powdered detergent ( small amounts ) and follow directions in manual. Also advised cust how to properly load new style washers with a washplate. Ran diagnostics. No error code. Cycled. Unit filled and agatated. Unit op test good ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Andover, OH 44003

Arthur V

Job Details: 04/25/2017

Replaced gears and connectors. Op test good. Door closing properly now. No frost in unit upon arrival. Unit op test good ; Job Cmpltd,

We serviced a

AMANA WASHER

Model ALW780QAW

Near Mentor, OH 44060

Eric M.

Job Details: 04/25/2017

Only part that the cust has is the drive bell/seal kit, no agitator, spoke to gs, will have to re-order agitator.; ordrng 1 40000501W (agitator), schdld next appmnt for 4/28 FRI !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAW4

Near MENTOR ON THE, OH 44060

Eric M.

Job Details: 04/25/2017

Comp not draining. Plugged in, immediately started draining, after water drained, init svc test iaw tech sheet, all indicators are illuminated with the exception of the clean led, so if there are any faults, unable to determine what they are. Ran thru svc test, upon completion, water drained, going to need the control board replaced due to the clean indicator burned out. ; ordrng 1 W10804120 (CONTROL BOARD), schdld next appmnt for 4/27 THU !,

We serviced a

AMANA REFRIGERATOR

Model SSD25TW

Near Mentor, OH 44060

Eric M.

Job Details: 04/25/2017

Comp im stopped making ice and they discovered water on floor behind unit. Found fill tube frozen. Disconnected waterline fm fill tube, valve leaking thru. Turned im off. Needs valve replaced. Quoted $118 labor. ; ordrng 1 WPW10245167 (VALVE 6365), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Euclid, OH 44117

Eric M.

Job Details: 04/24/2017

Replaced reservoir, adapter, ui & control board, installed fascia heater, optest good. Customer has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised customer to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line, advised cust the flooding hazard associated with this type of valve, recommended customer have the valve replaced with an 1/4" inline valve.; Job Cmpltd,

Near Euclid, OH 44132

Eric M.

Job Details: 04/24/2017

MAYTAG WASHER MAV6000AWComp leaking all over floor. Leaking fm drain pump, needs drain pump replaced. Quoted $108 labor.; ordrng 1 WP35-6465 (PUMP - DRAIN 6175), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/26 WED !,

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Middlefield, OH 44062

Robert A.

Job Details: 04/24/2017

Ran diagnostics, no codes, checked under unit, good, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC24C8EYY01

Near Bainbridge, OH 44023

Robert A.

Job Details: 04/24/2017

Recovered refrigerant, replaced ff evap, comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.3oz r134a, pressures good, unit cooling, ran test 4, good, op test okAllow 24hrs for propper cooling; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Franklin Township, OH 44240

Robert A.

Job Details: 04/24/2017

Found when plugged in a couple of ui light flash,then no op, rest connections, ran diagnostics, good, watched cycle, good, started normal wash, good, op test ok; , Job Cmpltd,

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QW0A

Near Aurora, OH 44202

Robert A.

Job Details: 04/24/2017

Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diagnostics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],

We serviced a

HSS25ATHBCBB HOTPOINT

Model REFRIGERATOR

Near Cleveland, OH 44102

Chris H.

Job Details: 04/24/2017

Customer complaint that unit frz section is not cooling properly, frz temp at 30 ff temp at 38, compressor is running, condenser and evap fan are running, evap does not have correct frost pattern, unit is pulling 1.34 amps, compressor is excessively hot and making noises, contacted bj, tapped system, low side pressure at 30, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB ; ordrng 1 WPW10143759 (drier-uv) and 1 WR87X20936 (COMPRESSOR ), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near North Olmsted, OH 44070

Chris H.

Job Details: 04/24/2017

Customer complaint that unit is not powering on, unit is plugged into correct polarity outlet, plugged in amp meter outlet has 122 volts, unit entered diagnostics found F6E2 ui cannot communicate with acu, tested ui harness for continuity, harness checks good, per tech sheet follwed 5vdc is present but main control is not responding, main control has malfunctioned, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10812418 (cntrl-elec)

We serviced a

10651139214 KENMORE

Model REFRIGERATOR

Near Mentor, OH 44060

Chris H.

Job Details: 04/24/2017

Customer complaint that units water filter light is coming on, instructed customer on how to reset light and to replce water filter, installed air filter which was never installed, unit is operating as designed; Job Cmpltd,

We serviced a

KRFF302EWH01 KITCHENAID

Model REFRIGERATOR

Near University Heights, OH 44118

Chris H.

Job Details: 04/24/2017

Installed new slide, op test good ; Job Cmpltd,

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Chris H.

Job Details: 04/24/2017

Customer complaint that unit is leaking water, unit is leaking out of freezer due to drain tube being clogged, drain tube is not like one we carry in stock is a straight thru tube with duck bill, removed duck bill steamed out drain tube, unit is now draining properly, op test good ; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Westlake, OH 44145

Chris H.

Job Details: 04/24/2017

Customer complaint that soap bottle cap fell in between inner and outer tub, removed inner basket, removed cap, op test good; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina B

Job Details: 04/24/2017

CC that the fz has frost. Found the fz door not sealing. Steamed fz out and steamed the gasket. cleaned the condenser coils. Door is now closing tight. Optest ok.

We serviced a

WFG320M0BW0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44120

Corina B

Job Details: 04/24/2017

CC that the oven caught on fire. Removed the floor panel and found something sticky on the deflector. Cleaned the sticky substains. They used a fire extinguisher to put the fire out. Cleaned residueout and per GS said to have cust to set oven to 450* for 45 min to get the rest of the residue out and wipe it down. Checked the igniter, lite everytime. Preheated oven to 350*, optest ok. ; Job Cmpltd,

We serviced a

WDF520PADM5 WHIRLPOOL

Model DISHWASHER

Near Lakewood, OH 44107

Corina B

Job Details: 04/24/2017

CC that the d/w is not draining. Found the drain hose is laying on the cabinet floor. Which the water was siphoning back into the d/w. Elevated the drain hose fille and Drained d/w. Optest ok. ; Job Cmpltd,

We serviced a

WTW8040DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44102

Corina B

Job Details: 04/24/2017

Cust showed pop, sent pic. Ran diag fault code f0e5 off balance load, f8e1 long fill no fill, f0e3 overload, Cleared codes. Ran test 51 and 52, a rinse and spin. Advised cust to not overload machine proper load size is 6-8 bath towels. To use 1-2 tablespoons of laundy detergent. Cust is not happy with machine, advised them to call whirlpool consumer assistance. Optest ok.; Job Cmpltd,

We serviced a

FFHS2311LBPA FRIGIDAIRE

Model REFRIGERATOR

Near Eastlake, OH 44095

Corina B

Job Details: 04/24/2017

CC that the i/m is leaking and not making ice. Found solid blocks of ice in the ice bin. Needs a new i/m. Talked to GS and agreed that it needs a new i/m. Office to order part. ; ordrng 1 241798224 (ice maker),

We serviced a

AMV1150VAS5 AMANA

Model MICROWAVE

Near Cleveland, OH 44113

Corina B

Job Details: 04/24/2017

Control panel is not displaying numbers. The unit is heating. Will need a new control panel. Office to order part. Cust was not here, when i was here. Doorman let me in and signed PVR.; ordrng 1 W10333865 (panl-cntrl),

We serviced a

MSF25D4MDM02 MAYTAG

Model REFRIGERATOR

Near North Ridgeville, OH 44035

Paul H.

Job Details: 04/24/2017

Replaced housing, installed a new filter, bled line, op test ok.; Job Cmpltd

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 04/24/2017

Condensation is primarily in RC, RC door was not sealed when I arrived, gasket were extremely dry and powdery, RC door gasket was not stretching out to seal, lubricated both gaskets thoroughly with vaseline, stretched to form proper seal, gasket magnets intact, creating a good seal now.; Job Cmpltd

We serviced a

WGD8500BW0 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Paul H.

Job Details: 04/24/2017

Replaced motor, tested, started up fine, op test ok.; Job Cmpltd

We serviced a

WRF560SMYW04 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield Lake, OH 44054

Paul H.

Job Details: 04/24/2017

Replaced main control, op test ok.; Job Cmpltd,

We serviced a

CVM1790SS2SS GE

Model MICROWAVE

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/24/2017

Replaced main control, found discoloration on door switch, needs replaced connection is intermittent, explained to customer, need to order; ordrng 1 WB24X10029 (switch micro),

We serviced a

GFE28HSHBSS GE

Model LORAIN

Near Lorain, OH 44053

Paul H.

Job Details: 04/24/2017

Unit has symptoms of bulletin REF05-15, needs fan and sum kit, also has ice maker issue in bulletin REF07-16, ordering sum for that as well; ordrng 1 WR49X25197 (SUM/FAN KIT) and 1 WR98R882802 (SUM), saved tckt [SdLink\290388a.png],

We serviced a

GB2FHDXWB02 whirlpool

Model refrigerator

Near Amherst, OH 44001

Paul H.

Job Details: 04/24/2017

Took temps, RC 58F, FC 6F, Ran service test, damper motor not functioning, ordering damper; ordrng 1 WPW10196393 (control),

We serviced a

MDB5600AWS MAYTAG

Model DISHWASHER

Near Maple Heights, OH 44137

Jeff M

Job Details: 04/24/2017

The dishwasher is designed to run for roughly 3 hours the customer has only let it run for approximately an hour at a time unit tested good I also explained to them just the heat dry cycle is approximately 45 minutes long

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Garfield Heights, OH 44105

Jeff M

Job Details: 04/24/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRF736SDAM12 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Jeff M

Job Details: 04/24/2017

Upon my arrival of the unit had a full bin of ice I'm suspecting the customer had the door open which raised the temperature higher then with the icemaker can make ice also hasn't changed his filter in a long time unit tested good ;

We serviced a

MVWB450WQD WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Jeff M

Job Details: 04/24/2017

Tub bearing has failed the unit starting to leak water to the stater and rotor and RPS sensor est only; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),

We serviced a

SAV4655AWQ WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 04/24/2017

Transmission is failing leaking oil Haveli apart is discontinued cannot be repaired; ordrng 1 27001039 (transmison N/A)

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Willoughby, OH 44094

Jeff M

Job Details: 04/24/2017

The unit has only leaked twice after i lvl the unit i can see the water is leaking passed the seal unit needs a new seal ; ordrng 1 W10864081 (SEAL

We serviced a

GSS25QSWCSS GE

Model REFRIGERATOR

Near Geneva Township, OH 44041

Jeff M

Job Details: 04/24/2017

Unit is still not defrosting correctly a individual he tested the heating parts between the blue and orange wire on the quick disconnect inside the freezer I had 2o 0hms as I was inspecting the pins I noticed the evaporator fan was not very strong if there is poor air circulation there will be poor cooling and poor defrosting; ordrng 1 WR60X10307 (mtr dc evap fan asm),

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