We serviced a
KOCE500ESS05 kitchenaid
Model microwave
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
12/22/2017
The unit has no power going to machine I recommended an electrician; Job Cmpltd
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan
Job Details:
12/22/2017
Installed new valve, op test good ; Job Cmpltd
We serviced a
SX22SW whirlpool
Model refrigerator
Near Cleveland, OH 44120
Chad P.
Job Details:
12/22/2017
Found heat exchanger rotting out. Needs low side assy replaced. Cust will be thinking on the repair.
We serviced a
WEG745H0FS0 whirlpool
Model range
Near Aurora, OH 44202
Robert A.
Job Details:
12/22/2017
, Found ignitor out of place, reset, cleaned burner holes by ignitor, lighting on first click, ran diognastics, no codes, ran auto test, good, op test ok; Job Cmpltd,
We serviced a
WMH32519FS0 whirlpool
Model microwave
Near Aurora, OH 44202
Robert A.
Job Details:
12/22/2017
Cc f4e4, ran diognastics, humidity sensor failure, ran diognastics, out of spec, needs sensor; ordrng 1 W10833858 (HUMIDITY SENSOR )
We serviced a
MAV8600AWW WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan
Job Details:
12/22/2017
Installed new water pump, op test good ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Chesterland, OH 44026
Corina H
Job Details:
12/22/2017
Replaced parts listed. Brought core back for return. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
JSC24C8EAM00 jennaire
Model refrigerator
Near Olmsted Falls, OH 44138
Paul H.
Job Details:
12/22/2017
Unit is no cool, checked amp draw, comp pulling 0.8, is low for this unit, also have seen issues with this evaporator, ordering both and a drier, covered under entitlement, customer only responsible for svc call; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator)
We serviced a
KUDR02FSSS3 kitchenaid
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details:
12/22/2017
Clean flashes 7 times and repeats, heat fault, ran service test, heated fine, everything on tech sheet checks fine, could have been a fluke, one time door didn’t latch right, not enough of a fill, etc., unit currently operational, op test ok.
We serviced a
WGD70HEBW1 whirlpool
Model dryer
Near Eastlake, OH 44095
Jeff M
Job Details:
12/22/2017
The unit was not heating at 1st I took the unit apart and found everything tested good. I reassembled the machine tested it again started heating I let it run found the coils failing. I took machine back part install truckstop coils unit tested good; used 1 279834 (COIL) from stock
We serviced a
MFI2569VEM2 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details:
12/22/2017
, Installed handle. Op test ok. ; Job Cmpltd
We serviced a
MDB8959AWS2 whirlpool
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details:
12/22/2017
Installed pump and latch. Op test ok. ; Job Cmpltd
We serviced a
MHW4300DC0 MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Corina H
Job Details:
12/22/2017
Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MMV4203DS00 whirlpool
Model microwave
Near North Royalton, OH 44133
Chad P.
Job Details:
12/22/2017
Installed auger and coupler. Op test ok. ; Job Cmpltd
We serviced a
KSRA25CNSS00 kitchenaid
Model refrigerator
Near Ravenna, OH 44266
Robert A.
Job Details:
12/22/2017
Found no ice in i/m, turned on water, unit cycled on its own and filled, op test ok; Job Cmpltd,
We serviced a
WMH32519FS0 whirlpool
Model microwave
Near Ravenna, OH 44266
Robert A.
Job Details:
12/22/2017
Installed control and door switches, op test ok; Job Cmpltd,
We serviced a
JKP36G004BG ge
Model wall oven
Near Avon Lake, OH 44012
Brian B
Job Details:
12/22/2017
Replaced broil element. Tested oven. Optest ok. Previous tech brought bake wrong part for return to vendor. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KDPE234GPS0 WHIRLPOOL
Model DISHWASHER
Near Bentleyville, OH 44022
Corina H
Job Details:
12/22/2017
CC that the unit is dead. Checked the outlet, good. Ran diag no codes. Ran calibration. The hot water is at 114*.Advised cust to turn the hot water tank up to 125* and to run the hot water in the sink before starting the dw. Optest ok.; Job Cmpltd
We serviced a
MRT118FFFM01 whirlpool
Model refrigerator
Near Westlake, OH 44145
Paul H.
Job Details:
12/22/2017
Replaced RC gasket and heated both to de-wrinkle, have a good even seal now.; Job Cmpltd
We serviced a
MVWB450WQ2 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details:
12/22/2017
The units suspension was squeaking I added some grease unit op tested good
We serviced a
WFE515S0EW1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details:
12/22/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JGB850DEF1WW ge
Model range
Near North Royalton, OH 44133
Chad P.
Job Details:
12/22/2017
, Installed parts listed. Ran both upper and lower ovens and let heat cycle. Op test ok. ;
We serviced a
JGBP90MEB6BC ge
Model range
Near Bay Village, OH 44140
Brian B
Job Details:
12/22/2017
, Found weak bake Ignitor. Will give est. replaced from t/s. Tested oven. Optest ok.; used 1 12400035 (IGNITOR 5299) from stock
We serviced a
MMV4205FZ3 whirlpool
Model microwave
Near Brimfield Township, OH 44260
Robert A.
Job Details:
12/22/2017
Cc mounting nut stripped, replaced, op test okMounting screw is missingCust to install; ordrng 1 W10821385 (MOUNTING HARDWARE), used 1 W10596040 (MOUNTING NUT) from stock,
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina H
Job Details:
12/22/2017
CC that the fz door is longer then the ff. The doors are the same size. The ff door is sitting lower then the fz door. Raised the ff door with washers from the t/s. Steamed the fz door and used Vaseline on gasket. Optest ok; used 3 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Dan
Job Details:
12/22/2017
Customer complaint that unit is not operating and lights on user interface just flash, found control lock on, turned off control lock, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WDF520PADB7 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details:
12/22/2017
Checked level, looks good, ran unit, did in fact leak, checked breakdown, unit appears to not have a good seal at vent gasket, also bottom of inner door panel seems to be defective; ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina H
Job Details:
12/22/2017
CC that the doors are not leveled. Found the left door not bracket with the screw were not in all the way causing the door to lean. Straighten the door and the screws are all the way into the bracket. Doors are even and the gap is even. Optest ok. ; Job Cmpltd
We serviced a
MFI2570FEZ02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan
Job Details:
12/22/2017
Customer complaint that unit is not dispensing ice, ice bin auger is not damaged, auger motor is working, found auger motor yoke stripped and slipping whenever any resistance is applied, unable to remove yoke from auger motor, unit needs new auger motor, yoke, and ice bin divider; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor), schdld next appmnt for 1/2 TUE
We serviced a
NGD4655EW2 amana
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details:
12/22/2017
The unit is not lighting he does have gas flowing to the machine. I took the back panel I tested all the fuses they tested good. The unit is not lighting on multiple cycles. The glow bar igniter is functioning properly the gas coil valves are opening and closing. Needs the burner regulator assembly; ordrng 1 W10823508 (REG)
We serviced a
WED99HEDW0 whirlpool
Model dryer
Near Brecksville, OH 44141
Robert A.
Job Details:
12/22/2017
Ran diognastics F6e1. Comm problem betweem ccu and ui, f2e1,ui problem, checked connections, good, ran unit, needs u and control, unit full of lint, needs cleaned; ordrng 1 W10750363 (UI) and 1 W11038309 (CCU) and 1 WPW10652285 (REX EXP BD),
We serviced a
WRF57R180MOC whirlpool
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details:
12/22/2017
, Found evap not defrosting. Used steamer to clear ice. Ohmed out evap thermister, 1.523 k ohms, out of range. Replaced THERMISTER from t/s.. set control to normal. Optest ok.;
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Beachwood, OH 44122
Corina H
Job Details:
12/22/2017
CC that the door is not closing. Found one of the screws backed out and the frame of the unit is scratched. Will need touch up paint. Cust can install part. ; ordrng 1 72017 (touchup wht)
We serviced a
WRT318FZDM01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan
Job Details:
12/22/2017
Process stub on compressor is too short to use, tapped system on suction line, found in a 10” vacuum, added half charge, frost pattern improved, system does have a leak, ordering compressor ; ordrng 1 W10507884 (compressor), schdld next appmnt for 1/2 TUE
We serviced a
WDF520PADM7 whirlpool
Model dishwasher
Near Solon, OH 44139
Robert A.
Job Details:
12/22/2017
Found loose connection in junction box, corrected, tested unit, op test ok; Job Cmpltd,
We serviced a
CWE4800ACB25 maytag
Model wall oven
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
12/22/2017
Cc temp off, Checked sensor, good, Set bake 350, unit on and heating, watched preheat, waited 25 min, temp off by 25deg, no calibeation available, needs clock and sensor
We serviced a
KSSO42QMB01 kitchenaid
Model refrigerator
Near Moreland Hills, OH 44022
Robert A.
Job Details:
12/22/2017
Installed control, tested unit, op test ok; Job Cmpltd,
We serviced a
WRF736SDAM10 whirlpool
Model refrigerator
Near Parma, OH 44129
Chad P.
Job Details:
12/22/2017
Cc that unit is making a loud buzzing intermittently and at times a ticking noise. They raised the unit up and seems to have reduced the noise. Removed kick plate and observed. No abnormal operations. Slight frosting around the fz evap fan. Forced a defrost. Unit is defrosting. Found ice on fan blade. Cleared ice and started cooling up. Noise is now gone. Op test ok. ; Job Cmpltd
We serviced a
WFC310S0ES0 whirlpool
Model range
Near Amherst, OH 44001
Chad P.
Job Details:
12/22/2017
Replaced infinite switch, turned on burner, heated properly, turned off switch and burner turned off, op test ok.; Job Cmpltd,
We serviced a
MHWZ600TW00 whirlpool
Model washer
Near Amherst, OH 44001
Paul H.
Job Details:
12/22/2017
Ran diagnostics, f01 pump driver/EEPROM error, cleared and unit locked but didn’t do anything else, attempted to cancel per Tech sheet, did not work, unit needs CCU, quoted:
We serviced a
MVWB835DW1 maytag
Model washer
Near Sheffield, OH 44054
Paul H.
Job Details:
12/22/2017
Replaced main control, ran test 51, checked functions tested, passed; Job Cmpltd
We serviced a
MVWX655DW0 maytag
Model washer
Near Carlisle Township, OH 44044
Paul H.
Job Details:
12/22/2017
When power is applied, sensing flashes, cancel, try to enter diagnostics and unit will not respond, try to start a cycle and unit will not respond, needs main control ; ordrng 1 W10625696 (cntrl-elec),
We serviced a
MRT118FFFM01 maytag
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details:
12/22/2017
The hinges where fine. The door just needed to be swapped from one side to the other; Job Cmpltd
We serviced a
WTW6340WW0 whirlpool
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details:
12/22/2017
Found unit leaking through drive shaft into stator and rotor. Needs bearing kit, stator, rotor and sensor. Cust will likely be replacing the unit
We serviced a
WFE320M0EW1 whirlpool
Model range
Near Cleveland, OH 44109
Chad P.
Job Details:
12/22/2017
, Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
KBFS20EVMS11 whirlpool
Model refrigerator
Near Fairview Park, OH 44126
Brian B
Job Details:
12/22/2017
Found voltage to ice maker to be normal, 120v... jumped t to h. Motor module not running. Replaced Ice Maker from T/s. set freezer temp back to regular setting OP Test Ok..; used 1 W10884390 (ICE MAKER ASSY 8239) from stock
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Corina H
Job Details:
12/22/2017
CC that the start button does not always work. Ran diag F1E2 – MOTOR CONTROL FAULT, TEST #3b: Drive System – Motor basket spins freely, connections in control are good. Homed out the motor winding . From 4-6 and 4-5 5ohms. Checked the capacitor had deflection. Ran a calibration. Optest ok.; Job Cmpltd
We serviced a
MVWX655DW0 maytag
Model washer
Near Carlisle Township, OH 44044
Paul H.
Job Details:
12/22/2017
When power is applied, sensing flashes, cancel, try to enter diagnostics and unit will not respond, try to start a cycle and unit will not respond, needs main control ; ordrng 1 W10625696 (cntrl-elec),
We serviced a
AGR6303MFW0 amana
Model range
Near Geneva, OH 44041
Jeff M
Job Details:
12/22/2017
The unit is not lighting. The main control is not sending power to the spark m. I can’t determined that the spark module is working or not both controls are needed; ordrng 1 W10915634 (CONTROL) and 1 WPW10511278 (SPARK ),
We serviced a
LTE5243DQB whirlpool
Model wash/dry combo
Near Mayfield Heights, OH 44124
Chad P.
Job Details:
12/22/2017
Installed agitator. Op test ok. Placed parts on truck for return. ; Job Cmpltd,
We serviced a
WDT730PAHZ0 maytag
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details:
12/22/2017
Unit appeared to be paused, pressed start an shut door, proceeded to work, canceled out to drain unit, op test ok.; Job Cmpltd,
We serviced a
110.86850100 kenmore
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details:
12/22/2017
The t fuse was open I installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
MVWX655DW1 maytag
Model washer
Near Parma, OH 44129
Chad P.
Job Details:
12/22/2017
Unit stored fault for long fill no fill. Cleared faults and reset control. Calibrated unit. Advised on operations and loading. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
GI6FARXXF05 whirlpool
Model refrigerator
Near Parma, OH 44134
Chad P.
Job Details:
12/22/2017
Installed door. Raised unit and added shims under condenser to stop vibrating. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Waite Hill, OH 44094
Corina H
Job Details:
12/22/2017
CC that the unit is dead. Checked outlet, good. Ran diag f5e2 Lid Lock Will Not Lock Or Lid Lock Failure. Checked the j6 connector, good. Checked j6-7 and j18-3 5vdc. Checked the lid switch, found mold on the lid switch. Will need a main control and lid switch. Called GS to order parts. ; ordrng 1 W10810403 (latch) and 1 W11024149 (CONTROL), schdld next appmnt for 1/2 TUE
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Fairport Harbor, OH 44077
Corina H
Job Details:
12/22/2017
CC that the water is coming in wrong and there is a hammering noise when the water is turned off. My fault I switched the hoses. Ran a manual test cold and hot are coming out correctly. Ran a cold wash cold water is coming out. Advised cust the hammering noise is normal from the water valve turning the water off. Optest ok; Job Cmpltd
We serviced a
PLEB30S9DCA FRIGIDAIRE
Model WALL OVEN
Near Perry Township, OH 44081
Dan
Job Details:
12/22/2017
Customer complaint that unit is not working and customer would like door pulled apart to clean glass, found burn marks on relay on control, unit needs new control, customer does not want repair at this time
We serviced a
FGFL79FCC FRIGIDAIRE
Model RANGE
Near Perry Township, OH 44081
Dan
Job Details:
12/22/2017
Customer complaint that door is not closing properly and would like door pulled apart to clean glass, door hinges do not appear to be bent down, door is at 90 degrees perpendicular to oven face, started bake for 350 degrees, not heat escaping for top of seal, unit is operating as designed, pulled oven door apart for customer to clean
We serviced a
KERA205PSS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan
Job Details:
12/22/2017
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina H
Job Details:
12/21/2017
CC that the fz door is hard to pull out. Relived the fz door. Optest ok.
We serviced a
MER5765RAS MAYTAG
Model RANGE
Near Mentor, OH 44060
Dan
Job Details:
12/21/2017
Customer complaint that storage drawer gets hot, started bake for 350 degrees, Oven door gasket is sealing, no damage to cabinet, oven heated up to 350 degrees, unable to duplicate the problem, unit is operating as designed, customer still has concerns; Job Cmpltd
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details:
12/21/2017
Found new basket has stripped. When unit spins even with nothing in it is shakes. Found drive shaft on gear case stripped. Needs GEARCASE replaced along with new basket. Advised Cust they will need to call and get auth for parts. Office to not order or schedule for install until auth is given. ; ordrng 1 W10752719 (basket) and 1 W11035751 (GEARCASE),
We serviced a
JJW3430DB01 jennaire
Model wall oven
Near Parma, OH 44134
Chad P.
Job Details:
12/21/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KSBS25INBL00 kitchenaid
Model refrigerator
Near Concord Township, OH 44077
Jeff M
Job Details:
12/21/2017
The units tossing ice in and around ice bin I tried to shim the rear of the buckets farther forward with a piece of Styrofoam. I explain to the customer I do not know if this will work but I am completely out of ideas.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina H
Job Details:
12/21/2017
Replaced the water valve. Cycled the Im. Optest ok. ; Job Cmpltd
We serviced a
MVWB750YW0 maytag
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details:
12/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details:
12/21/2017
We serviced a
MVWC425BW1 maytag
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details:
12/21/2017
The gearcase has lost all the oil c pic the unit needs multiple parts; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (SHIFTER) and 1 W11035747 (GEARCASE ) and 1 W11158831 (CAP) and 1 WPW10006384 (BELT),
We serviced a
MBF2258XEW3 maytag
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
12/21/2017
Replaced valve, cycled IM, filled fine, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details:
12/21/2017
Looked at washer and dryer, both have an odd pitting-like discoloration on consoles, called Techline, spoke with Dave, Techline states that he recommends replacement, SR# 7720863989, stated would not be covered as it is cosmetic, leaving ticket open, customer will discuss with customer care;
We serviced a
GSC308PJS05 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Dan
Job Details:
12/21/2017
Customer complaint of door error code, confirmed, switches test good, unit needs new main control board, part is no longer available ; ordrng 1 8301989 (control assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Robert A.
Job Details:
12/21/2017
Cc water just trickles out of disp, removed filter, put in bypass, good water flow, needs filter; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DB00
Near Novelty, OH 44072
Mac
Job Details:
12/21/2017
Complaint is that the unit is displaying F2E1 Stuck/shorted key. Verified the complaint and found the key at fault to be the lower oven button. Tried to reset unit and the error came right back. Unit needs the UI; ordrng 1 W10887858 (panl-cntrl), schdld next appmnt for 1/2 TUE 8
We serviced a
WHIRLPOOL RANGE ELE
Model WFE770H0FZ0
Near North Royalton, OH 44133
Mac
Job Details:
12/21/2017
Replaced glass cooktop.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Parma, OH 44130
Mac
Job Details:
12/21/2017
Replaced light housing and bulb. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairview Park, OH 44126
Gail V.
Job Details:
12/21/2017
Display and keypad not functioning. Tested for voltage at control. Only getting 80-86 vac. Found neutral wire was not wire butted tightly and was falling off. Made connections properly. Ran dishwasher to confirm repair. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Mac
Job Details:
12/21/2017
Explained to customer how to properly load clothes to help prevent clothes from being tangled. Also leveled washer and calibrated. Tests ok.; Job Cmpltd,
We serviced a
WOD51EC7AS04 whirlpool
Model range
Near Elyria, OH 44035
Paul H.
Job Details:
12/21/2017
Replaced inner glass, vacuumed all glass up, opened and closed door a few times, op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near North Olmsted, OH 44070
Brian B
Job Details:
12/21/2017
Found crack in water line that feeds water for icemaker. Replaced line with 1/4 inch line.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Parma, OH 44129
Mac
Job Details:
12/21/2017
Replaced sump assembly. Tested ok. No leaks.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Cleveland, OH 44113
Brian B
Job Details:
12/21/2017
Ran multiple spin cycles no noise that stands out, Found a broken baffle , needs replaced, customer wants replace it himself. Paid sc.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Cleveland, OH 44109
Brian B
Job Details:
12/21/2017
Took apart freezer side to check over evaporator, no frost was found Bad compressor or sealed system leak. Customer Does not want to fix at this time;, Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Valley View, OH 44125
Brian B
Job Details:
12/21/2017
, Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Valley View, OH 44125
Brian B
Job Details:
12/21/2017
, Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,
We serviced a
KEBS278DSS10 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corina H
Job Details:
12/21/2017
CC that the lower oven door does not stay shut and the light does not work. Found the bottom oven door need new hinges. Removed the control panel, to check the transform 43ohms secondary winding have less than 1 ohm. Found the ribbon cable to the control is splitting apart. Will need new hinges, control panel and light bulbs. Called GS to order parts. The control panel is no long available.
We serviced a
MAYTAG WASHER
Model MFW9800TK0
Near Cleveland, OH 44120
Brian B
Job Details:
12/21/2017
Cleaned out pump trap replaced missing screws on upper door assembly. OP test ok ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Atwater, OH 44201
Robert A.
Job Details:
12/21/2017
, Unit setting in garage, floor very cold, Checked temps, ff38, frz 7, ran diagnostics, all tested good, fans and comp running, little heat comming off high side, stopped cond fan, let highside get hot, temp off evap-6, turned cond fan back on, after 10 min, temp off evap 8deg, unit will not work correctly under 50 deg, or over 80 deg, unit. Needs to be in a conditioned area, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Brimfield Township, OH 44240
Robert A.
Job Details:
12/21/2017
Found f2e2, ui not lighting up, but will beep, reset connections, ng, needs ui and cbOfr2500001762; ordrng 1 W10815487 (UI) and 1 W10854231 (CB), schdld next appmnt for 12/29 FRI !,
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
12/21/2017
Installed control/panel, ran diagnostics, no codes, ran cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
12/21/2017
Ran diagnostics, no codes, ran diagnostic cycle, good, reset conne tions on control, op test okNote use 2-3 tablespoons of soap max; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details:
12/21/2017
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
12/21/2017
Found door switches warn, inside of door damaged/ melted, needs door; ordrng 1 W10860356 (DOOR), schdld next appmnt for 12/29 FRI !,
We serviced a
WHIRLPOOL RANGE
Model GGE390LXS00
Near Pepper Pike, OH 44124
Tim G.
Job Details:
12/21/2017
Complaint that the units upper oven door is falling off after moving unit by handle. Found the right hinge to have come out of place. Reset hinge, op test good. ; , Job Cmpltd, O-emld
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Maple Heights, OH 44137
Tim G.
Job Details:
12/21/2017
nit had stored cooling fan error. Installed fan, op test good. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Maple Heights, OH 44137
Tim G.
Job Details:
12/21/2017
Installed new timer op test good. ; Job Cmpltd,
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Chad P.
Job Details:
12/21/2017
Removed dime from under agitator. Op test ok. ; Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Maple Heights, OH 44137
Gail V.
Job Details:
12/21/2017
Complaint that the unit starts filling then stops. Checked unit and found stored errors F8E3 overflow condition and F0E2 over suds condition. Cleared errors and tested a normal cycle. Unit began to fill and agitate properly as it should. Watched unit and found working at normal op. Advised the customer that both errors go hand in hand with one another. Instructed the customer to use no more than 2tbls of detergent to prevent errors. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Tech did find standing water in the area of the unit and checked unit over to find no leaks. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model GFG461LVS1
Near Maple Heights, OH 44137
Gail V.
Job Details:
12/21/2017
Complaint that after cleaning the oven insulation started to appear from in between the liner and the cavity. Removed same, op test good. Customer also having consistency issues with the burners on the cooktop. Found the cooktop covered in grease and the burner caps covered in a soap film causing the issue. The customer also has the entire area of the unit lined with foil and was advised that the grease could ignite on the foil and cause a fire in the kitchen. Cleaned caps and tested, op test good. ; , Job Cmpltd,
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Reminderville, OH 44202
Tim G.
Job Details:
12/21/2017
Complaint that the unit squeaks intermittently when washing and spinning. Customer had tech listen to a recording and it’s determined to be coming from the rear tub seal. Checked the bellow for rubbing marks and found none. Tested the unit in a high speed spin to check the bearing and found to be ok. Tech found a short in the UI ( lights on dim that shouldn’t be on), the unit needs the UI and the Tech recommends that the rear half of the tub be replaced that includes the tub seal (rubbing could compromise the seal and cause leak).; ordrng 1 WH08X10054 (tub seal) and 1 WH12X10544 (user interface board) and 1 WH45X22914 (rear tub asm), schdld next appmnt for 1/3 WED ! [***], saved tckt [SdLink\301764a.png],
We serviced a
MVWC200XW2 maytag
Model washer
Near Amherst, OH 44001
Paul H.
Job Details:
12/21/2017
Replaced actuator, ran calibration and test cycle, tested fine; Job Cmpltd