We serviced a
GSS26C5XXY00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details:
05/17/2017
Replaced freezer door. Set controls. Tested auger and i/m. Optest ok.; Job Cmplt
We serviced a
GTUP240GM6WW GE
Model WASH/DRY COMBO
Near Bay Village, OH 44140
Brian B
Job Details:
05/17/2017
Remived washer assembly from cabinet. Replaced listed parts. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
GB2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Madison, OH 44057
Corina H
Job Details:
05/17/2017
Fz 10 ff 50 ran diag checked the defrost 485 watts. Will need a new main board. Replaced the main board from t/s. Optest ok. Brought the core back for return. ; used 1 WPW10503278
We serviced a
FGF368GMB FRIGIDAIRE
Model RANGE
Near Mentor, OH 44060
Corina H
Job Details:
05/17/2017
CC that 3 of the burners are not burning. Every burner is sparking. Found the covers were not seated correctly on the burners. Advised cust to have the covers seated properly. Optest ok.
We serviced a
MHWE300VW00 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina H
Job Details:
05/17/2017
Replaced the water valve. Ran a quivk wash. Optest ok.
We serviced a
MTX14CYBBRWW RCA
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
05/17/2017
Im not making ice. Checked the water pressure is good. Fz 10.8 ff 39 will need a new im. Called GS to order an im.
We serviced a
KDTE104EBS2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details:
05/17/2017
CC that the dw is leaking from the left front. Technical Service Pointer #: W10914584A to replace the side rails. Called GS to order the left and right side rails. ; ordrng 1 W11048934 (TRACK LEFT) and 1 W11048936 (TRACK RIGHT)
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Corina H
Job Details:
05/17/2017
CC that the dw is leaking. Found the diverter is leaking. Will need a new sump and motor. Talked to GS to order a new sump and motor.; ordrng 1 W10902372 (SUMP AND MOTOR)
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details:
05/17/2017
Found the middle wash arm manifold clip is broken. Called GS to order a manifold. ; ordrng 1 WPW10571949 (manifold)
We serviced a
MVWB800VQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44124
Jeff M
Job Details:
05/17/2017
The unit bearings are getting very loud starting to slightly leak and inner drum is giving me issues wont come out also the hinge for the door doesn't allow the boor to slow fall. Parts needed for the repair stater rotor sensor bearings hinge left hinge right and hub assembly; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (HUB) and 1 WPW10141681 (HINGE R) and 1 WPW10141682 (HINGE L) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),
We serviced a
JVM7195EF1ES GE
Model MICROWAVE
Near Brook Park, OH 44142
Chad P.
Job Details:
05/17/2017
Found unit running but not heating. Put watt meter on unit. Ran unit for one minute at 50% power. Watts cycling from 300 to 70. Low side checks good. High side has power. Needs mag and diode replaced.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
05/17/2017
Found latch not accepting striker. Adjusted several times. Op test no good. Needs latch replaced. ; ordrng 1 WPW10653840 (LATCH)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details:
05/17/2017
Cc that machine wont spin. Ran diag. F8E1 code. No fill, long fill... ran manual diag. Hot and cold are working. Ran agitate and spin. Machine making loud bearing noise. Checked lower components.. removed belt and spun motor. Motor bearings have failed. Will need new motor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Tim G.
Job Details:
05/17/2017
Complaint that the unit leaks from underneath. Checked unit over checking all hoses and connections to find good checked the valve and dispenser asm and found the dispenser asm cracked causing the leak. Unit needs valve/dispenser asm. ; ordrng 1 W11085642 (HOUSING ), schdld next appmnt for 5/22 MON !,
Near Streetsboro, OH 44241
Tim G.
Job Details:
05/17/2017
Maytag OTR microwave MMV4205DS2, Replaced cooktop bulb, op test good on all settings.
Near Streetsboro, OH 44241
Tim G.
Job Details:
05/17/2017
Maytag top load washer MVWX655DW1, Complaint that the unit leaks from underneath. Checked unit over checking all hoses and connections to find good checked the valve and dispenser asm and found the dispenser asm cracked causing the leak. Unit needs valve/
We serviced a
WHIRLPOOL SWASH
Model SFF1000CSA0
Near Bratenahl, OH 44108
Dan
Job Details:
05/17/2017
Installed new display, op test good ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Edgewood, OH 44004
Arthur V
Job Details:
05/17/2017
Found rollers faulty. Replaced roller kit. Op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Edgewood, OH 44004
Arthur V
Job Details:
05/17/2017
Replaced control,water valves. Re calibrated unit. Tested in wash and spin passed both. Unit op test good ; Job Cmpltd,
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland, OH 44102
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is noisy and it tripped the gfi, advised unit shounldn,t be plugged into a gfi outlet, started unit on timed dry, rollers are good, pulley and belt are ok, unable to duplicate any noise issue, unit is operating as designed ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44135
Chris H.
Job Details:
05/16/2017
Customer complaint that unit will advance past wash, ran diagnostics found long fill no fill and oversuds condition, cleared codes, ran service cycle, cold water valve is not opening, customer also had hot cold fill lines reversed, installed new valve from ts, op test good, bill to ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456GEQ
Near Cleveland, OH 44103
Dan
Job Details:
05/16/2017
Customer complaint that unit will not switch from crushed to cubed ice, found ice bin lever missing cubed/crushed soleniod, reset ice bin, op test good ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.24722300
Near North Kingsville, OH 44030
Arthur V
Job Details:
05/16/2017
Replaced dogs,lid switch with screws and dispenser cup. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Huntsburg, OH 44046
Robert A.
Job Details:
05/16/2017
Found a spoon under the float, removed, ran unit, ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Mayfield Heights, OH 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbing will have to be done after the cycle that this unit is not designed to get up in heat burn the over spills to ash. Tech also advised customer that on page 12 of their owners manual that additional cleans may have to be done for stubborn soil. Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be scrubbed before and after the cycle. Kathy did provide the Aqua clean number for further assistance 877-258-0808. Per kathy unit is working at normal op. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB755DE2
Near Burton, OH 44021
Robert A.
Job Details:
05/16/2017
Installed drum, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Mayfield Heights, OH 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbing will have to be done after the cycle that this unit is not designed to get up in heat burn the over spills to ash. Tech also advised customer that on page 12 of their owners manual that additional cleans may have to be done for stubborn soil. Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be scrubbed before and after the cycle. Kathy did provide the Aqua clean number for further assistance 877-258-0808. Per Kathy unit is working at normal op. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Westlake, OH 44145
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is not making ice, removed bin found icemaker switch turned off, turned icemaker on and it began to cycle, adjuted water fill on icemaker, mold filled p, customer to monitor ; , Job Cmpltd,
We serviced a
GE DISHWASHER PORT
Model GHDT168V55SS
Near Westlake, OH 44145
Chris H.
Job Details:
05/16/2017
Customer complaint that units door latch is broken, confirmed, unit needs anew latch, spoke with gs ordering part ; ordrng 1 WD13X10058 (latch asm 30.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near North Ridgeville, OH 44039
Chris H.
Job Details:
05/16/2017
Installed bew water lines, op test good ; Job Cmpltd,
Near Mayfield Heights, OH 44124
Tim G.
Job Details:
05/16/2017
Whirlpool electric range WFE540H0ES0, Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbin Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Olmsted Falls, OH 44138
Chris H.
Job Details:
05/16/2017
nstalled new suspension rods, op test ok ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, OH 44012
Dan
Job Details:
05/16/2017
Customer complaint that unit is not agitating right, found wash plate bolt loose again, wash plate teeth are stripped, unit needs new wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (WASH PLATE), schdld next appmnt for 5/22 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Bay Village, OH 44140
Dan
Job Details:
05/16/2017
Customer complaint that freezer section is not cooling properly and ice build up on floor of fresh food section, fresh food section temperature at 48 degrees, freezer section temperature at 9 degrees, good frost pattern on freezer section evaporator, found ice building up into freezer section evaporator fan, found fresh food section evaporator frozen solid around edges, adjusted fresh food section evaporator thermistor position per Technical Service Pointer #: W11092686 and cleared ice, op test good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWS
Near Bay Village, OH 44140
Dan
Job Details:
05/16/2017
Customer complaint that door will not close, found latch/handle assembly physically broken, unit needs new latch/handle assembly; ordrng 1 WPW10130695 (latch32.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/24 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Euclid, OH 44132
Dan
Job Details:
05/16/2017
Customer complaint that led lights are not working, found freezer section light out, unit needs new freezer section led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mayfield Heights, OH 44124
Tim G.
Job Details:
05/16/2017
Customers compliant is that the unit heats intermittently. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the panel and checked all connections to find good. After testing several times tech was not able to duplicate issue. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSH25MGWCBV
Near Beachwood, OH 44122
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit leaks water on the bottom of the ff section. Checked unit and found the evap drain pan cracked causing the leak and the drain frozen. Cleared drain and found the evap cover needs replaced due to damage from ice. ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11844 (cover evap asm ff), schdld next appmnt for 5/23 TUE !,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details:
05/16/2017
Recovered refrigerant, replaced evap, comp, drier and line, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Robert A.
Job Details:
05/16/2017
Ran unit, can hear a sizzling sound, not heating, reset all connections, tested again, ng, talked w/jr, needs mag and invereter; schdld next appmnt for 5/22 MON ! [**],
Near Mayfield Heights, OH 44124
Tim G.
Job Details:
05/16/2017
Whirlpool OTR microwave WMH31017FS0, Customers compliant is that the unit heats intermittenly. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the p
We serviced a
WHIRLPOOL RANGE
Model KOSE500ESS01
Near Cleveland, OH 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to get to open and found the TCO for bake and broil open. Unit will need the blower, thermal fuse and the TCO. Customer states that the unit is only two weeks old. Advised the customer that the service charge will still have to be paid and will be reimbursed when POP is shown. ; ordrng 1 W10861504 (blower. 100.41) and 1 WP4449751 (thrmst-fix. 67.84) and 1 WPW10545255 (fuse-thrml. 22.86), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Walton Hills, OH 44146
Tim G.
Job Details:
05/16/2017
Complaint that the unit leaks. Checked unit over (all seals) and found ok. No water hookup to test. Possible leak caused by install (leveling, adjusted to high causing the door to not seal) or excessive detergent being used. Unit ready for resale ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details:
05/16/2017
Installed new control and tested cooktop light function, op test good; Job Cmpltd
Near Beachwood, OH 44122
Tim G.
Job Details:
05/16/2017
GE SXS refrigerator PSH25MGWCBV, Customers complaint is that the unit leaks water on the bottom of the ff section. Checke unit and found the evap drain pan cracked causkng the leak and the drain frozen. Cleared drain and found the evap cover needs replace
Near Cleveland, OH 44124
Tim G.
Job Details:
05/16/2017
Whirlpool wall oven KOSE500ESS01, Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Tim G.
Job Details:
05/16/2017
Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the compressor and a good frost pattern starting on the evap. Advised the customer to give the unit 12-24 hrs for proper cooling to take place. ; Job Cmpltd,
Near Solon, OH 44139
Tim G.
Job Details:
05/16/2017
Whirlpool OTR microwave WMH53520CS5, Installed new control and tested cooktop light function, op test good
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details:
05/16/2017
Installed c/b, panel, latch and harness, ran unit, op test ok; Job Cmpltd,
We serviced a
LER4434AQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details:
05/16/2017
Replaced broken front panel clips and door latch that customer had purchased.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details:
05/16/2017
Found door not closing tight causing door to pop open during cycle and to leak from corner. Found upper rack not engaged properly into side track. Removed and reinstalled upper rack . Rack now going in all the way and door closing tight. Ran test cycle. Optest ok.Yy; Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details:
05/16/2017
CC that machine is leaking. Found door gasket pulled out of channel on right side. Reinstalled and cleaned gasket. Removed pump top. Found broken chopper. Replaced from surplus stock. Ran test cycle. Optest ok; used 1 W10083957 (CHOPER) from stock, Job Cmpltd, saved tckt [SdLink\291407a.png], O-emld tckt [SdLink
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, OH 44053
Brian B
Job Details:
05/16/2017
Machine would time down most of the way through the cool down and then voltage to timer motor would shut off but motor circuit still energized. Motor will continue to run indefinetly.. found orange wire not connected to high limit tsat on heater. This wire supplies L2 side of line to timer motor at end of cycle. Will not need new timer. Brought back timer for return to vendor.. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
S136 JENNAIRE
Model RANGE
Near Lorain, OH 44053
Brian B
Job Details:
05/16/2017
Approx 25 yrs old. Checked top burners and oven. Working properly. Found downdraft blower not coming on. Failed switch. Open.. Part is NLA? 12200039 part #. Customer to be notified by warr co..; Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details:
05/16/2017
Checked temps.. 37 ff.... 2 frz... CC that auger is not working... reset connectors on top hinge and UI board. Auger started working. Optest ok..; Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Brian B
Job Details:
05/16/2017
Oven starts heating and when temp reaches 295 or 300, oven light turns on and elements turn off. Display shows oven still in bake mode and preheating. Checked blower and venting system. Checkes ok. Door switch checks ok. Will need new app manager board. R/s per cust req.; ordrng 1 WPW10777215 (CONTROL)
We serviced a
KSSS42QMB01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Chad P.
Job Details:
05/16/2017
Found unit running and not cooling in both sections. Evap only sweating a tiny bit. Comp is running. Unit in 18 in vac. Found exchanger leaking in the cab. Needs comp, exchanger and evap replaced. Cfc tech only. Two man job. Built it. Also, i.m. Optics failed. Needs replaced.
We serviced a
MDB8959SAS0 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
05/16/2017
Found control panel not responding. Leds out on console. Needs control panel replaced. ; ordrng 1 WPW10475780 (CONTROL PANEL, SS)
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
05/16/2017
Tightened freezer handle. Op test ok. ; Job Cmpltd
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details:
05/16/2017
Reset and calibratied unti. Ran normal wash. Aded loop to drain line under sink. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
05/16/2017
No stored faults. Ran service test mode and calibration. Ran unit with a load. Operations are normal. ; Job Cmpltd,
We serviced a
EWMED65HIW0 ELECTROLUX
Model DRYER
Near Cleveland, OH 44102
Chad P.
Job Details:
05/16/2017
Installed motor and blower assy. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE3
Near Parma, OH 44129
Chris H.
Job Details:
05/16/2017
Installed new user interface, op test good, have auth number for parts and labor ; Job Cmpltd,
Near Reminderville, OH 44202
Tim G.
Job Details:
05/16/2017
Whirlpool SxS refrigerator GSS26C4XXY00, Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the co
We serviced a
LXR5432KQ0 WHIRLPOOL
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
05/16/2017
Wash machine will not spin and drain I found the lid switch broken I jumped out the lid switch to test the machine the unit tested good I removed the jump estimate only customer will buy new
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Jeff M
Job Details:
05/16/2017
The unit is receiving power to the main control main control LED lights it's not turning on needs new main control; ordrng 1 W10914909
We serviced a
WED4915EW1 WHIRLPOOL
Model DRYER
Near Beachwood, OH 44122
Jeff M
Job Details:
05/16/2017
W9r6t9repl1 talked with Andrew gotten authorization number parts and labor see picture of the seal and handles broken; ordrng 1 W10877261 (HANDLE) and 1 W10906683 (SEAL)
We serviced a
JB968SOL2SS GE
Model COOK TOP
Near Munson Township, OH 44024
Jeff M
Job Details:
05/16/2017
Found the Center elements in the tri-elements blown open needs a new element front right that's est only customer needs to think about it; ordrng 1 WB30T10107 (element haliant 12 t),
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details:
05/16/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Brecksville, OH 44141
Jeff M
Job Details:
05/16/2017
I took the old dispenser apart reassembled the seal and spring unit tested good; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details:
05/16/2017
Took temperatures of the fridge and freezer both are within range. I found that a plastic bag was between the cabinet and seal of the freezer door. I explained the customer that holds the gasket open a line moisture to get into the freezer causing frost buildup. Unit tested fine; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Shaker Heights, OH 44122
Jeff M
Job Details:
05/16/2017
I ran the dryer for about 25 minutes the gas dryer vent every time the dryer tested good customers having any kind of drying issues it's due to poor venting. Fortunately the customer has the proper venting hooked up to the dryer but I has yet to be clean for over year customer needs to have the venting cleaned from dryer to the outside vent; Job Cmpltd,
We serviced a
MER5751BAQ MAYTAG
Model RANGE
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
05/16/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Cleveland, OH 44109
Chris H.
Job Details:
05/16/2017
Installed new cooling fan, op test good; Job Cmpltd,
We serviced a
GE DRYER
Model GFDR270GH0WW
Near Concord Township, OH 44077
Arthur V
Job Details:
05/16/2017
Replaced drum assy. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44110
Chris H.
Job Details:
05/16/2017
Customer complaint that unit will not start or operate,started unit on normal wash, unit began to fill, found hot and cold lines reversed, corrected fill hoses, ran diagnostics cleared hot cold reverse code, unit is now operating as designed; Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model KUIS18NNXB0
Near Painesville, OH 44077
Arthur V
Job Details:
05/16/2017
Cust cleaned unit before arrival. Installed heater grid and cycled unit on. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB880BW
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
05/16/2017
Found cut off open, jumped out, ran unit, good, needs cut off; ordrng 1 279973 (cutoff-tml47.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/18 THU !,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit makes a banging sound and doesnt rinse the clothing. Checked unit for errors and found a F7E5 shifter fault. Replaced the shifter and tested the unit in a spin cycle, op test good no abnormal banging heard or seen. The customer advised the unit was making the sound when she was washing a sweater and a tee shirt. Tech advised the customer on proper loading with like loads. Tech ran recal cycle and cleared errors, op test good. ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS571CIDM01
Near Kent, OH 44240
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit will not dispense ice. Checked unit and found the wiring broken at the bottom door hinge (see pic). Tech not able to repair or splice so unit will need door. Tech also noticed that the damper is making a loud grinding sound when opening and closing. Unit will also need damper. ; ordrng 1 LW10691266 (dor-fip) and 1 W10837808 (diffuser), schdld next appmnt for 6/2 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Willoughby Hills, OH 44094
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is not cooling, ff section at 55 frz temp at 0, ff evap is hitting ice build up, customer had ff section set at 34 degrees instruted ff evap cannot defrost itself and cannot be set that cool in temp, damper motor is continuously running cannot find correct position, unit needs a ff evap assembly spoke with gs ordering part; O-emld tckt [SdLink\291649a.png], O-emld tckt
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model LFFH21F7HWJ
Near Cleveland, OH 44104
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is still freezing at the bottom and frost has developed all around where the door seals, freezer temp at 0, found drain tube clogged due to a popsicle , used steamer to clear ice build up, installed metal rod from heater down to tube so this will not happen in the future ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Cleveland, OH 44104
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is not operating, started unit on normal cycle unit filled began to agitate, unit completed its test cycle, ran diagnostics no codes stored, unable to duplicate complaint, unit operates as designed ; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details:
05/16/2017
Whirlpool top load washer WTW4880AW1, Customers complaint is that the unit makes a banging sound and doesnt rinse the clothing. Checked unit for errors and found a F7E5 shifter fault. Replaced the shifter and tested the unit in a spin cycle, op test good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAW
Near Cleveland, OH 44104
Chris H.
Job Details:
05/16/2017
Unit is infested with cockroaches pic in sd , tech has been to this unit several times and found roaches please stop sending me there, ms pic is not correct for this unit; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW1
Near Cleveland, OH 44104
Chris H.
Job Details:
05/16/2017
Customer complaint that units spray arm broke, there is no spray arm in unit, unit needs a spray arm, spoke with gs ordering part ; ordrng 1 WPW10319027 (arm-spray 26.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAW
Near Cleveland, OH 44104
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is not operating, found water to unit shutoff, turned on water, placed cups upright, glasses filled, unit is operating as designed pics in sd under 291393; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB00
Near Cleveland, OH 44121
Dan
Job Details:
05/16/2017
Installed new thermistor and air channel, op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Parma, OH 44134
Dan
Job Details:
05/16/2017
Customer complaint that unit makes noise and does not fill up correctly, ran diagnostics found f3e1( pressure system fault),started normal wash cycle, no unusual noises heard, unit filled all the way up then canceled cycle, no holes or debris in pressure hose, pressure hose is run correct, unit needs new main control board, customer does not want repair, customer wants unit replaced; ordrng 1 W10914909 (CNTRL), schdld next appmnt for 5/18 THU !,
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW01
Near Parma Heights, OH 44130
Dan
Job Details:
05/16/2017
Customer complaint that unit is making a loud noise, compressor is running, evaporator fan is running, no unusual noises heard coming from unit, unit is operating as designed ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44130
Dan
Job Details:
05/16/2017
Customer complaint that unit is not filling right, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Middleburg Heights, OH 44130
Dan
Job Details:
05/16/2017
Customer complaint that water is leaking out of ice maker, ice box fan is working, harvested ice, ran ice maker fill test, ice maker filled, no water leaked out of ice maker mold, found when dispensing water from door ice maker fills and over flows, found main control sending power to ice maker fill valve when water dispenser is pressed, unit needs new main control; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 5/18 THU !,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Jefferson, OH 44047
Arthur V
Job Details:
05/16/2017
Replaced control. Unit filled and washed and drained. Took core for return ----- customer refused to sign because her husband told her he was unhappy with how long it took to complete repair . ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM3
Near Edgewood, OH 44004
Arthur V
Job Details:
05/16/2017
Replaced spray arm and retainer. Op test good ; Job Cmpltd,
Near Kent, OH 44240
Tim G.
Job Details:
05/16/2017
Whirlpool SxS refrigerator WRS571CIDM01, Customers complaint is that the unit will not dispense ice. Checked unit and found the wiring broken at the bottom door hinge (see pic). Tech not able to repair or splice so unit will need door. Tech also noticed t
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT545PGJ0WW
Near Auburn Township, OH 44023
Tim G.
Job Details:
05/16/2017
Checked unit and found to not power on when arrived. Checked the outlet and found a correct 120vac outlet. Checked the pigtail connection and found no eletrical tape around the wire nuts and or a stress relief on the cord. Tech repaired the connections at the pigtail by cutting the wire on the unit back to good bare copper. Reinstalled wire nuts and found the unit to power on. As tech was reinstalling the panels he found the unit would power off then back on. Tech found the cord to have a break in it somewhere. Tech advised the customer that they need a licensed electrician to install a new cord and stess relief. Tech advised the customer that the cord is not part of the unit and that it is not the responsibility of the service company to replace. Tech left unit unplugged for safety. ; Job Cmpltd,
We serviced a
FGGF3054MFF FRIGIDAIRE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details:
05/15/2017
Electrode for center burner not sparking, connections good, module working correctly, needs new ignitor, comes with burner assembly,
We serviced a
WRF532SMBW01 WHIRLPOOL
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details:
05/15/2017
Deli pantry lid is not wide enough, possibly for a different model, ordering; ordrng 1 W10827914 (cover)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details:
05/15/2017
Replaced main control, ran calibration, ran test cycle, all functions tested passed, op test ok.; Job Cmpltd,
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details:
05/15/2017
Replaced evaporator fan and harness, air flow good and issue should be completely resolved.; Job Cmpltd,