Service History 134

We serviced a

WHIRLPOOL DRYER

Model WED9400SW1

Near Painesville, OH 44077

Joe O

Job Details: 07/07/2023

"Cc: not starting, error codeFound error code f01(primary control failure). Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10174745 (elect control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS06

Near Cleveland, OH 44106

Marie V

Job Details: 07/07/2023

"Cc that unit stared making too much ice and it was all over. Took temps unit is cool on both sections and making ice. Explain cust how ice maker works, also turn on and on. Filter and mullion. All working as designed. Op test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Ashtabula, OH 44004

Joe O

Job Details: 07/07/2023

Cc: not heatingFound element open. Needs heating element; ordrng 1 WP3387747 (element)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Cleveland, OH 44113

Angel

Job Details: 07/07/2023

Replaced adjuster tested function opt test good.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/07/2023

"Cc unit will not stay powered onNot able to run diagnostics initially. Unplugged unit and power cycled. Able to run diagnostics, found codes f2e1 for stuck/shorted button. Unit powered off. Unable to run diagnostics again. Powered unit on and started cycle, unit chimed and powered off. Unit will need console replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10919546 (Console)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Westlake, OH 44145

David R

Job Details: 07/07/2023

"Replaced sock absorbers and both springs. Leveled. Ran test cycle, good, ran normal cycle. Good. Ran drain and spin, good. Less shaking. Not moving around as much as before. More balanced. No extra noise. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44130

Bill

Job Details: 07/07/2023

"Cc frost in freezer, and not dispersing. Confirmed cc found gap in freezer made adjustment to food, door closed. Made adjustments to ff door, switch was not making proper contact. Tested opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Strongsville, OH 44136

Bill

Job Details: 07/07/2023

"Cc unit cut out mid cycle and would not respond, confirmed cc. Unit had power to the board but was not sending any type of signals. No led flashing on board, gave quote for new board and Ui. Customer chose not to continue with repairs at this time.; ordrng 1 W11419051 (Control) and 1 W11478525 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Lakewood, OH 44107

Angel

Job Details: 07/07/2023

Cc that unit is not cooling. Unit was off plugged it in and compressor has locked rotor just hums and clicks off will need compressor replaced ordering parts.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, OH 44145

David R

Job Details: 07/07/2023

"Cc questions about run time, nameplate is coming off. Unit is running fine, no noise, normal sounds. Run time normal, explained to customer the run time and defrost time. Ordering nameplate, customer will put on themselves. No return. Unit is working properly. ; ordrng 1 W11223753 (Nameplate)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS1

Near Brecksville, OH 44141

Bill

Job Details: 07/07/2023

"Cc unit sitting out of true, confirmed cc. Leveled unit had customer check customer approved."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS975SIDM00

Near Bay Village, OH 44140

Angel

Job Details: 07/07/2023

Cc that filter will not come out. Confirmed cc plastic part that pushes the filter down to come out came off clip it back on replaced filter opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44112

Jason N

Job Details: 07/07/2023

Cc unit not making iceRan manual ice maker force harvest test. Ice maker will not index. Unit will need ice maker replaced. ; ordrng 1 W11546935 (Icemaker)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44110

Jason N

Job Details: 07/07/2023

"Cc unit randomly not starting or filling. Ran diagnostics, no fault codes stored. Ran auto test cycle, all functions passed. Customer stated they have a hard time getting the start button to work. Started cycle several times using the start cycle, no issues found. Advised customer on how controls work per service bulletin W11679421. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Novelty, OH 44072

Brian M

Job Details: 07/07/2023

"Cc no coolFound unit on but not runningRan test 4 unit seems to be up and running now, compressor is running Advised to watch maybe a sealed system or a faulty compressor Took pic of pop unit would be in 5 year sealed system warranty if unit is not functioning properly"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44119

Jason N

Job Details: 07/07/2023

"Cc unit stuck at rinse/spin, will not advance Ran diagnostics, found code f7e1 for basket speed fault. Ran auto test cycle, unit spun and lid unlocked while spinning, speed sensor(actuator) failed. Shift actuator will need replaced. Replaced shift actuator using customer supplied pre id part. Reran auto test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL DRYER

Model DE612

Near Aurora, OH 44202

Brian M

Job Details: 07/07/2023

"Cc unit not rolling Found belt snapped Recommend roller and belt replacement ; ordrng 1 WPY312959 (belt) and 1 WP6-3037050 (pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUIX505ESS1

Near Westlake, OH 44145

David R

Job Details: 07/07/2023

"Cc unit not making ice. Super hot by condenser, fan not running in diagnostics. Ordering fan motor, control and start device if needed. ; ordrng 1 W11034363 (Control) and 1 W10124096 (Fan motor) and 1 WP2217224 (Start device)"

We serviced a

JENN-AIR RANGE

Model JGS8860BDP18

Near Aurora, OH 44202

Bill

Job Details: 07/07/2023

"Cc gas smell, confirmed cc. Bubble tested all joints going from main line to burners could not find leak. Took lower flame spreader off and monitored the flame. Flame was inconsistent and jumping around. Turned off bake and turned on broiler, flames where consistent and I could not smell gas. Gave estimate for gas valve, burner discontinued. Customer chose not continue repairs at this time.; ordrng 1 W10130932 (Gas valve) and 1 7505P254-60 (Bake burner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near North Royalton, OH 44133

David R

Job Details: 07/07/2023

"Cc unit time will not advance quickly. Will come back after an hour and time only changed a couple mins. Ran diagnostics, control, sensor and switch errors. Will need main control, overfill switch and sensor. Gave estimate to customer.; ordrng 1 W10737607 (Control) and 1 WPW10705575 (Sensor) and 1 WPW10195039 (Overfill switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Royalton, OH 44133

David R

Job Details: 07/07/2023

"Cc not agitating. Temp is good, hot and cold working properly. Found shifter error code. Not agitating, just going back and forth but spin is good. Replaced actuator from t/s. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Walton Hills, OH 44146

Bill

Job Details: 07/07/2023

"Replaced ice maker, opt test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Avon Lake, OH 44012

Angel

Job Details: 07/07/2023

Cc that ice maker was making a cracking sound and stopped making ice. Verified and found Ice maker mold broken. Replaced ice maker and ran a harvest and fill and passed opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Euclid, OH 44132

Jason N

Job Details: 07/07/2023

"Cc unit not heating Checked power into unit, good at 248v L to L. Checked all thermals, found heater element open. Unit will need element replaced. Replaced element using misc truck stock part. Ran dryer op test, good heat, tumble and airflow. Op test good.; used 1 WP3387747 (Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near North Royalton, OH 44133

David R

Job Details: 07/07/2023

"Cc unit making loud noises. Found when cycling, FZ icemaker loud. All other fans and compressor good. Ordering icemaker ; ordrng 1 W11578780 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near Rocky River, OH 44116

Marie V

Job Details: 07/07/2023

"Cc that unit is not making ice or dispensing water. Confirmed, theres water coming in to unit. Removed line from valve and tested no water coming out. Removed filter head cap and installed back on unit stared pulsating, Unit will need new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 07/07/2023

"Cc that unit is making a loud screeching noise on a spin. Verified by trying to do a spin and unit would not spin, looked underneath washer and found screw came off rotor the slider outer ring came off and theres oil from gear case. I replaced slider and reinstalled rotor properly for now so they can use washer for now but will need to order gear case, slider and clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBC247VSS02

Near Lyndhurst, OH 44124

Manny

Job Details: 07/07/2023

"Cc unit not tuning on verified and control display f2e5 for cancel line open and f1e2 for control issue, unit needs control but discontinued; ordrng 1 WPW10438752 (Control(discontinued))"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, OH 44137

Bill

Job Details: 07/07/2023

"Cc not lighting, confirmed cc found gas not coming through gas line, customer needs to check with gas company and or plumber."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Avon, OH 44011

Marie V

Job Details: 07/07/2023

"Cc of unit not making ice, took temps 4* in freezer. No water in ice maker, try to fill it up, line is frozen. Verify voltage going to heater, 120v. E5 error code , temp are in range. Ordering parts needed. Office will contact once they have received eta on the part; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (Control) and 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lorain, OH 44052

Angel

Job Details: 07/07/2023

"Cc that refrigerator section is not cooling and theres frost around freezer door. Confirmed cc, found the return vents frozen shut because of the warm air getting into the freezer most likely because of the cabinet has a gap around the liner sealed it all around with silicone and steamed out the vents opt test good."

We serviced a

MAYTAG DRYER

Model MEDX6STBW0

Near North Ridgeville, OH 44039

David R

Job Details: 07/07/2023

"Cc unit not heating, taking long time to heat and dry items. Pulled vent off, ram unit on high heat, heating and cycle, getting hot, showed customer, had them test. Unit is good. Customer has long vent, to get vent cleaned. Unit is working properly. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Mentor, OH 44060

Jason N

Job Details: 07/07/2023

"Cc unit not making iceFound no ice in ice container. Checked bottom of door for broken wiring. Found wiring exposed and 2 broken wires in harness. Unit will need freezer door replaced. ; ordrng 1 LW10728959 (Door-fip)"

We serviced a

GE REFRIGERATOR

Model GNE25JSKNFSS

Near Ashtabula, OH 44004

Joe O

Job Details: 07/07/2023

"Installed rfid board and bypass. Tested. Working. Put filter in, will not work with filter. Needs filter"

We serviced a

GE WALL OVER ELE

Model JT5500EJ6ES

Near Mentor, OH 44060

Jason N

Job Details: 07/07/2023

"Cc unit displays f97 when trying to run a bake Ran bake test, confirmed f97 fault after 15 seconds. Per tech sheet, this is a lower cooling fan speed too low fault. Found lower cooling fan is not working at all. Unit will need lower cooling fan replaced. ; ordrng 1 WB26X35089 (Cooling fan) and 1 WB27X28659 (Board sensor)"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEW

Near Austinburg, OH 44010

Jason N

Job Details: 07/07/2023

"Cc unit not coolingFound both sections at room temperature, compressor is not running, but is extremely hot. Compressor overload is open. Found corrosion on discharge line running through the evap drip pan. Unit has a refrigerant leak, compressor will need cut out to repair discharge line. Unit will need compressor, tubing repair and recharge. Customer declined repair, estimate only. ; ordrng 1 W10160407 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Angel

Job Details: 07/07/2023

"Replaced power supply board, main board and set defrost to every 8 hours of run time opt test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Amherst, OH 44001

Marie V

Job Details: 07/07/2023

Cc that can smell gas when unit left front burner. Tested all burners. Ordering parts for left front burner.; ordrng 1 W11436986 (Burner head) and 1 W11436988 (Cap) and 1 W11230090 (Holder orifice) and 1 W11109973 (Valve)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Warrensville Heights, OH 44128

Bill

Job Details: 07/07/2023

"Cc h1 code, confirmed cc found code to be thermistor read error. Unplugged unit waited for 2 min or more plugged back in. Still showed error code, unplugged thermistor from control, ohm checked thermistor. Passed plugged thermistor back in to control. Error code went away, found out there was a power outage prior to the code. Suspect hiccup in software."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near North Ridgeville, OH 44039

David R

Job Details: 07/07/2023

"Cc interment PF error code, terminal block lines already corrected, main control and UI panel control already replaced, when customer gets PF, will unplug and let sit and then plug back in, will work and run after that. Checking voltage, will hear relay on control click, voltage hovering at 238.8vAC and 243.5vAC. Unit has been running over half and hour, not cutting off. Calling techline. Techline said it has to be in house wiring. Nothing in this unit will causing Power Failure. Hooked up to wifi, unit updates every so often. Customer can contact customer support if needed. Unit is good, techline marking as working properly."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/07/2023

"Cc unit tripping the breaker, verified and found broken wire In warmer drawer, ordering control and harness ; ordrng 1 W10580265 (harns-wire) and 1 W11620672 (Control)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, OH 44004

Joe O

Job Details: 07/07/2023

"Cc: leaking, debris in unit after clean washer cycle, intermittently not spinning outCustomer stated unit leaking during clean washer cycle. Checked bellow, checks good. Checked vent, no moisture in vent. Checked under unit, not signs of water leaking. Ran rinse and spin. Ran auto test. Could not duplicate issue. Found water marks running down the side of unit near dispenser. Needs dispenser; ordrng 1 W11524103 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44109

Manny

Job Details: 07/07/2023

"Cc unit not making ice, verify and ice maker empty, ran harvest test and icemaker working properly, ran fill test icemaker fills checked temps good, ran troubleshooter and all test passed, advise customer to allow 24 to 48 hours and if still not producing ice then to call us to take another look. Opt test ok"

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Conneaut, OH 44030

Joe O

Job Details: 07/07/2023

Installed door. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF9

Near Hiram, OH 44234

Brian M

Job Details: 07/07/2023

Cc unit not cooling properly Found fan not running in freezer section Evap has normal frost pattern And temps in fridge are at 37 Needs fan ; ordrng 1 809069201 (motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Newbury, OH 44065

Brian M

Job Details: 07/07/2023

"Cc unit not cooling Found unit not defrosting Defrost heater open Advised on heater, harness and fan replacement ; ordrng 1 WP2323198 (defrost heater) and 1 W11545823 (Harness) and 1 WP2315549 (evap fan motor) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Orwell, OH 44076

Brian M

Job Details: 07/07/2023

Installed switch OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model NO STICKER

Near Parma, OH 44134

Manny

Job Details: 07/06/2023

"Cc unit not turning on, verified no power on display, verify power and good voltage on junction box, removed oven and found open fuse, Replaced fuse using TS#WPW10545255 ran bake test, opt test ok; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Jefferson, OH 44047

Joe O

Job Details: 07/06/2023

Cc: knocking noiseCustomer stated sounds like a piece of metal broke or chains. Ran manual spin. No abnormal noises. Checked under unit nothing loose or out of place. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near North Ridgeville, OH 44039

David R

Job Details: 07/06/2023

"Cc unit leaking. Leaking from middle under wash motor. Leaking from front over fill valve. Will need wash motor assembly, fill valve with gasket and nut; ordrng 1 W10917114 (Pump motor) and 1 WPW10195039 (Switch) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Over fill switch nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Avon Lake, OH 44012

Marie V

Job Details: 07/06/2023

Defrosted all ice and replaced sensor and control. Set to recommended temps. Op test okBrought core for return

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Burton, OH 44021

Brian M

Job Details: 07/06/2023

Cc unit not spinning Found actuator not actuating Replaced Ran test cycle and calibration OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Amherst, OH 44001

Angel

Job Details: 07/06/2023

"Cc that unit is not cooling and has only had it for 2 months. Verified and evaporator is frosted over, since its basically new I steamed out the evaporator to see if there was something loose and everything was good found service pointer on control box ordering control box.; ordrng 1 W11546609 (Control box)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44023

Bill

Job Details: 07/06/2023

"Cc awful noise when starting spin, confirmed cc ordered cam hub and gearcase. Scheduled follow up for 7/10; ordrng 1 W11158175 (Cam) and 1 W10528947 (Hub) and 1 W11454738 (Gear case)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Madison, OH 44057

Jason N

Job Details: 07/06/2023

Steamed/cleared ice from ff evaporator. Installed harness and main control. Set defrost mode in step 7 to 2(8hr defrost). Airflow restored to ff section. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Conneaut, OH 44030

Joe O

Job Details: 07/06/2023

Installed seal. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHS2665KF0

Near Madison, OH 44057

Jason N

Job Details: 07/06/2023

"Cc unit has a fault code pertaining to a communication error. Plugged in unit, unit displays SYCE fault for communication error between main control and UI control. Quoted customer on replacement of both boards. Customer declined repair, estimate only at this time. ; ordrng 1 5303918498 (Main control) and 1 241973711 (UI control)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEH00

Near Parma, OH 44134

Manny

Job Details: 07/06/2023

"Cc unit making noise, verified not abnormal noise, activated damper, ok! Ice maker ok!, evap fan ok! And condenser fan ok! Not noise found, cant duplicate issue, advise customer to monitor the unit and if noise return to try recording it. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Columbia Station, OH 44028

David R

Job Details: 07/06/2023

"Cc not cooling. SXS. Defrost issue. Burnt connection from heater to harness. Will need new heater w/ harness. Gave estimate to customer ; ordrng 1 W11650662 (Heater w/harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Parma, OH 44129

Manny

Job Details: 07/06/2023

"Cc unit frosting in fz, very and see some from, looks like door was left open, advise customer to make sure door is closed all the way and to monitor the unit, opt test ok;"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HES

Near Avon Lake, OH 44012

Marie V

Job Details: 07/06/2023

"Cc that the unit is leaking. Confirmed, found when unit fills up ice maker it leaks, found water valve wiping, pushed out the water line behind and is leaking. Will need new clamp and water valve. ; ordrng 1 WP67005154 (Water valve) and 1 WPM0114003 (Clip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Bentleyville, OH 44022

Bill

Job Details: 07/06/2023

"Cc ignition hit or miss all burners, confirmed cc. Pulled caps and noticed a build up of debris. Cleaned and tested opt test good."

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near North Olmsted, OH 44070

Angel

Job Details: 07/06/2023

"Cc that unit is squeaking and making a rattling noise. Confirmed cc, found idler pulley bad used repair kit from truck stock installed all parts tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHGXLQ01

Near Garrettsville, OH 44231

Brian M

Job Details: 07/06/2023

Cc of leak Found no active leak but unit may have faulty valve Advised on replacement ; ordrng 1 W10408179 (water vavle asm) and 1 WPW10445062 (connector) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS20

Near Columbia Station, OH 44028

David R

Job Details: 07/06/2023

"Cc time changes, bottom oven will turn off by itself, top oven burn everything, controls having intermittent issues. Went into diagnostics, control issues. Ordering both main and bottom controls, UI, Top oven sensor and top oven door gasket. ; ordrng 1 W11616680 (UI) and 1 W11261165 (Main control) and 1 W11261164 (Control) and 1 W11598120 (Gasket) and 1 W11676903 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Mentor, OH 44060

Jason N

Job Details: 07/06/2023

"Cc unit temperature too warmConfirmed temperature in unit at 57 degrees. Checks for leaks using uv light, no dye found on any connections. Amp draw test on compressor at .61A. Hooked up gauges to system, low side reading 12 in/hg vacuum, high side reading 125 psi. Pressure checks system with nitrogen at 140psi. Used bubble solution on all visible connections. No bubbles found. Observed pressure for 20 min, no drop in pressure. Called wp techline, Derrick, based on all diagnostics information, unit has an internal refrigerant leak. Designated as a non repairable unit. . Advised customer to call WP consumer line."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, OH 44266

Brian M

Job Details: 07/06/2023

Cc no cool Found to have little to no frost pattern and ice ball on cap tube Low side leak Needs compressor and evap.Customer available Thursday ; ordrng 1 W11507067 (Evap) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 W10873801 (start-dev)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Parma, OH 44129

Manny

Job Details: 07/06/2023

"Cc unit making noise and leaving clothes wet at the end of cycle, verified and found code F7E5 for shifter fault F0E3 for overload, ran test cycle unit fills a wash but when switched to spin nothing, removed rotor and found slider damage and one side higher than the other. Replaced slider with TS#W10734521, ran test cycle opt test ok, unit spinning and running properly opt test ok; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2023

Cc that she thinks unit is not getting enough water. Ran diagnostics and no error codes tested valve function and worked as should ran a test cycle and was good as well asked customer what cycle shes using and stated always normal explained to her that if shes using normal with heavy loads or bulky load the top clothes will hardly get wet because normal doesnt use a lot of water because its the high efficiency cycle to save on water recommended her to use heavy or bulky cycle for more water unit working as designed opt test good.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2023

"Cc that unit wouldnt turn on once but its been working fine I verified everything and everything looked good but that unit is squealing as well. Confirmed cc, unit is squealing so I replaced rollers, belt and idler pulley tested unit and no more squealing and its running good opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bay Village, OH 44140

Marie V

Job Details: 07/06/2023

"Cc that unit will not drain the water and it sill not wash. Unit has water in the tub. Also control is flashing f9e1, long drain, no voltage going out, verify power at the pump, none. Ordering control harness and pump.; ordrng 1 W11399437 (Drain pump) and 1 W11513246 (Control) and 1 W11643701 (Harnesss)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Parma, OH 44134

David R

Job Details: 07/06/2023

"Cc during sensing cycles the clothes seem to not be as dry. No error codes. Going through tech sheet pg 15-16 for Moisture Sensor. Step 2, wet clothe on sensors, drum light turned off, per notes sensors pass. Tested outlet thermistor, pass. Replaced cutoff kit, heater and blower wheel good. Advised customer to make sure clothes are hitting sensor, if they are not, sensor will read clothes are dry and remove time. If smaller loads recommend using Time Dry. Bypassing sensing and can put how ever much time needed. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW1

Near Broadview Heights, OH 44147

David R

Job Details: 07/06/2023

"Cc unit not finishing cycle, long drain error. Found debris in drain pump housing and hose, cleared all debris. Tested, good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near Solon, OH 44139

Bill

Job Details: 07/06/2023

"Cc unit making noise during operation, confirmed cc changed and oiled pulleys. Opt test good; used 1 4392067 (Kit) from stock"

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Ashtabula, OH 44004

Joe O

Job Details: 07/06/2023

"Cc: not washing, draining or spinningFound error codes 11(ac line frequency is not 60hz) 31(out of balance) 1(lock motor) 5(shifter failure, control did not see transitions). Found unit is shifting. Control not sensing shift. Spoke with bj. Needs control, harness and shifter.Outlet is not properly grounded. Need properly grounded outlet before returning; ordrng 1 WH22X35597 (Control) and 1 WH19X27495 (harness main green) and 1 WH03X30517 (Shifter)"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Willoughby, OH 44094

Jason N

Job Details: 07/06/2023

"Installed inlet water valve and boot clamp. Ran tap cold quick wash cycle, no abnormal noise when filling. Op test good."

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2023

Cc that unit will not power on after he took it apart and put it back together and also installed a new 240 outlet. Verified power and he has 240 from neutral to L1 and neutral to L2 nothing and L1 to L2 240vac will need and electrician unit not receiving power correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland, OH 44135

Marie V

Job Details: 07/06/2023

Defrosted all ice replaced control ans thermistor. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Brecksville, OH 44141

David R

Job Details: 07/06/2023

"Cc unit was not acting right, they unplug. Did a hard reset, unit working fine now, wanted everything checked over. Ran diagnostics error codes, F7E7 motor not reaching RPM, F7E1 tachometer/ wrong signal. Ran test cycle, all components working and coming on. Went into a normal cycle, going through cycle with no problems. Per notes if having issues with clothes tangling, advised to not overload, to use correct fill cycle as well and to put clothes loose in. Ran a DLMS and Factory calibration. Looked underneath, good. Unit is working good. Op Test Ok."

We serviced a

ESTATE WASHER

Model ETW430PTQ0

Near Bedford, OH 44146

Bill

Job Details: 07/06/2023

Changed timer opt test good

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Brian M

Job Details: 07/06/2023

Installed latch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Willowick, OH 44095

Jason N

Job Details: 07/06/2023

"Cc unit not dispensing IceRan ice dispense test, no ice dispense but can hear auger motor working. Pulled ice container, found coupling on bottom of ice container completely rounded off. Pulled coupling out of dispense housing, checks good, no damage. Unit will need ice container replaced. Customer can install ice container, no return visit needed. ; ordrng 1 W11347840 (Ice container)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2023

"Cc that unit was mot spinning. Confirmed cc, found hub stripped replaced hub and belt because the belt was loud tested unit so customer can see problem and sound got fixed opt test good.; used 1 W10528947 (HUB), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 07/06/2023

"Cc that the unit is not making ice. Confirmed, took temps freezer at 4* and fresh food section 42*. Ran step 56 no error codes, step 45 no water coming in. Found water liner is frozen. Verify ohns on heater 1.6kohms. Pass, also getting 120v. Cycled ice maker and it filled up with water. Advice cust to monitor but is line keeps freezing will need new control. ; ordrng 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Brecksville, OH 44141

David R

Job Details: 07/06/2023

"Cc unit locked. Found F3E1 water level sensor error. Pressure hose is good, not clogged or kinked. Drain housing area is clear. Followed tech sheet. Will need new water level sensor. Gave estimate to customer; ordrng 1 WPW10448876 (Water level sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Bedford, OH 44146

Bill

Job Details: 07/06/2023

"Cc error codes f3e2, confirmed cc cleared codes from diagnostics. Opened up console and ohms tested water valve found open, replaced valve from truck stock. Opt test good.; used 1 W11165546 (Valve) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model AFFC1466DW4

Near Ashtabula, OH 44004

Joe O

Job Details: 07/06/2023

Found liner cracked. Found unit has insulation issue in door. Liner discontinued. ordrng 1 5303917276 (insulation-dr) and 1 216829104 (panel-lid(discontinued))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ09

Near Cleveland, OH 44124

Manny

Job Details: 07/06/2023

"Cc handle falling off, Reattach handle opt test ok"

We serviced a

GE RANGE

Model J2B900BEF1BB

Near Mentor, OH 44060

Joe O

Job Details: 07/06/2023

Cc: flames not burning properlyFound burners are designed to be uneven burn. Advised customer unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Aurora, OH 44202

Brian M

Job Details: 07/06/2023

Installed latch and strike OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 07/06/2023

"Cc unit frosting up on the FZ door, verified and door not sealing, door liner looks warped and separated from ice compartment housing preventing the door from closing all the way, and when it does the pressure from the housing push it back open, remove ice container and housing and try to reset and no luck still not sitting flush, unit needs FZ door; ordrng 1 W11572303 (Fz door)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rocky River, OH 44116

Angel

Job Details: 07/06/2023

Cc that when unit is sensing it was making a squealing noise or on the spin. So I replaced belt and cam tested unit with some towels and was sounding as should opt test good made sure to let them know full load is about 6 to 8 towels and 2 tablespoons of detergent should be enough to wash clothes.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

Marie V

Job Details: 07/06/2023

"Cc that unit is not spinning the clothes out and control was replaced still having issues. Ran diag found error code f7e4 basket reengagement failure f6e3 communication error f6e1 communication acu , hmi , f7e7motor unable to reach target rpm f3e3 inlet water temp fault. Ran auto test unit does not spins and clicks. Tilted unit and removed rotor, and found slider is broken. Replaced from t/s. Ran dlms calibration and factory, tested pass. Op test ok; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9500TC0

Near Avon, OH 44011

Marie V

Job Details: 07/06/2023

"Ccwhen trying to use unit will show error code f01. Confirmed , rebooted unit, still nothing. F01 means primary control failure. Will need new control. Part is discontinued. ; ordrng 1 W10141671 (Control, discontinued)"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, OH 44044

David R

Job Details: 07/06/2023

"Cc unit not agitating. Found shifter error code, worn belt. Replaced shifter and belt from t/s. Found agitator stripped, and dogs cam stripped. Ordering screws, dog cam, agitator. ; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw) and 1 285809 (Cam agitator) and 2 WPW10273971 (Screw)s, used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH01

Near Seven Hills, OH 44131

Bill

Job Details: 07/06/2023

"Cc water leaking, confirmed cc found frame separated from cabinet allowing warm air to enter ff creating condensation. Called WP tech line, will be sent up the chain for review."

We serviced a

KITCHENAID DISHWASHER

Model KDFE194DBL0

Near Cleveland, OH 44103

Jason N

Job Details: 07/06/2023

"Cc unit not powering on, only control light blinksFound unit in Control Locked status. Unlocked controls by holding control lock button for 5 seconds. Started normal wash cycle. All functions tested good. Op test good."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/06/2023

"Installed main control, console and blower fan. Ran cooktop burner tests and oven bake test to 350 degrees. All functions passed, no faults. Op test good."

We serviced a

GE REFRIGERATOR

Model ZISB42EMB

Near Westlake, OH 44145

Angel

Job Details: 07/06/2023

"Cc that unit is not cooling. Confirmed cc, both sections were in the 70* verified compressor and it was running and condenser fan as well this unit has the evaporator on top of refrigerator its an old builtin refrigerator found its completely frosted over and fan on evaporator is bad as well will need fan and defrost thermostat but its discontinued the estimate showing on there is just for the fan.; ordrng 1 WR60X30349 (Evap fan) and 1 WR50X0109 (Defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/06/2023

"Cc that the unit is shaking and going from rinse to spin and light for spin does not comes on then unit goes back to rinse and back to spin. Ran diag found error code F7e5 , tested unit worked ok. Replaced shifter from T/S and ran calibration, leveled op test ok"

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