We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44120
Manny
Job Details: 07/10/2023
Replaced tracks and stoppers opt test ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Lakewood, OH 44107
Marie V
Job Details: 07/10/2023
"Cc that a piece broke from inside microwave and element is hanging. Confirmed, unit will need new support clip for element. ; ordrng 1 W10909479 (Support)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Valley View, OH 44125
Bill
Job Details: 07/10/2023
"Cc broiler not getting to temp, could not confirm ran broiler up to 500 deg took temp of cavity 490. Unit operating as intended, instructed customer to let temps stabilize for about 20 min after preheat temp has been reached."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Joe O
Job Details: 07/10/2023
Cc: on heavier loads unit off balanceFound no stored error codes. Found unit is not corner balanced. Ran manual spin. Found basket very well balanced. Advised on adjusting load. Suspension rods are tight. Adjusted leveling feet. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Bill
Job Details: 07/10/2023
"Cc unit not cooling, confirmed cc 23 deg in freezer and 50 in ff. Found evap completely frozen over, tested heater through diagnostics. Heater came on, ordered Ui and control; ordrng 1 W11546609 (Control) and 1 W11216949 (Ui)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Cleveland, OH 44111
Bill
Job Details: 07/10/2023
"Cc unit not working, could not confirm. Unit unplugged when I arrived, tested out let had to probe around in out let to gat a read. But got 120v plugged in unit and unit came on. Placed coffee cup of water in unit and started ran it for 1 min water came out hot. Unit opt test good. Recommended that customer have there outlet test by an electrician."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Fairview Park, OH 44126
David R
Job Details: 07/10/2023
Cc unit not working. Broken door switch. Replaced surplus. Good. Op Test Ok. ; used 1 WPW10237959 ( Door switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Joe O
Job Details: 07/10/2023
Installed heater. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
David R
Job Details: 07/10/2023
"Replaced harnesses and control. Good, let customer know about adjustments to temp if needed. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Strongsville, OH 44136
David R
Job Details: 07/10/2023
"Cc unit not heating after a power surge. Found element coil broken. Had one on surplus, replaced and cleared all lint from inside. Advised customer if needed, to get vent clean, second story. Ran unit, good, heating and cycling. Good. Op Test Ok.; used 1 WP3387747 ( Element) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Rocky River, OH 44116
David R
Job Details: 07/10/2023
"Replaced lid latch, actuator/ belt/ cam, all good. Tested, good. Spinning. All components good Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS20ETWH00
Near Beachwood, OH 44122
Manny
Job Details: 07/10/2023
"Cc unit not cooling, verified and unit unplugged, plugged in and compressor came on and frost started to build up on evap coils, temps before plugging in 78 in fz and 84 in ff, after 10 mins temps in fz 51 and ff 66, advise customer to allow 24 hrs for temps to equalize if still not cooling to give us a call and well take another look"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGD506GSS05
Near Beachwood, OH 44122
Manny
Job Details: 07/10/2023
"Cc unit keeps sparking, verified and unit sparking even on low, check connections on module and good, replaced switch harness and still sparking, unit will need spark module ; ordrng 1 WPW10475150 (module-spk)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Aurora, OH 44202
Brian M
Job Details: 07/10/2023
Installed gasket and fuses OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG DRYER
Model LDE7500ACW
Near Westlake, OH 44145
David R
Job Details: 07/10/2023
Replaced belt. Tested. Good. Op Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Corina B
Job Details: 07/10/2023
"CC that the unit is not getting hot. Confirmed. Checked the terminal block. L1 to n 120 volts, l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jason N
Job Details: 07/10/2023
Cc condensation/ice buildup and temperature not stableFound condensation buildup in upper ff section and icing on vent opening. RH door gasket doesnt seem to be sealing properly. Used heat gun to rework gasket and ensure proper mate to cabinet and center mullion. Turned humidity control ON. Cleared condensation and ice from ff section. Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Aurora, OH 44202
Brian M
Job Details: 07/10/2023
Cc unit not powering on Found green light on control but not able to get unit to activate Suspect bad control and drain pump ; ordrng 1 W11124765 (cntrl-elec) and 1 WPW10661045 (drain pump)
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Perry, OH 44081
Jason N
Job Details: 07/10/2023
"Cc unit not heating Checked power into unit, good at 244v. Checked all thermals. Found heater element open. Unit will need heater assembly replaced.; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 07/10/2023
Installed ui panel Light is Still onFound relay on board stuck closed Needs main control ; ordrng 1 W11084243 (cntrl-elec) and 1 W11128223 (display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Perry, OH 44081
Jason N
Job Details: 07/10/2023
Cc unit ice production is slowCustomer showed pop.Customer stated it took several days after clearing out ice container to fill back up. Ice container is full of ice. Advised customer that unit may take up to 72 hrs to produce a full container of ice if totally empty. Unit is working as designed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Madison, OH 44057
Jason N
Job Details: 07/10/2023
Cc unit ice production is slowCustomer showed pop.Customer stated it took several days after clearing out ice container to fill back up. Ice container is full of ice. Advised customer that unit may take up to 72 hrs to produce a full container of ice if totally empty. Unit is working as designed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Elyria, OH 44035
David R
Job Details: 07/10/2023
"Cc unit not washing correctly. Ran diagnostics, F7E6 motor fault, F7E1 basket speed fault. Ran test mode. All components working. Ran calibration, good. Looking underneath, no water leaks or signs that gearcase is leaking, good. Put a load in with a blanket, running normal cycle. Agitating is good, pushing clothes around properly. Advancing through cycle. Let normal cycle run while Im here. Before leaving cycle ran at least 30 mins. As of today. All checks good. Cannot duplicate complaint. Unit is good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/10/2023
"Cc: unit still clicking, after ignitingFound broil is functioning, but bake will not stay ignited. Pulled drawer unit ignited and stayed lit. Needs igniter and harness; ordrng 1 WPW10324262 (igntr-oven) and 1 WPW10701462 (harns-wire)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near East Cleveland, OH 44112
Joe O
Job Details: 07/10/2023
"Cc: leaking, clean light flashingFound blue detergent or cleaner in over flow pan. Advised customer on detergent usage. Tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Rocky River, OH 44116
Marie V
Job Details: 07/10/2023
"Cc that the unit is turning the water on by itself and it makes a beeping noise. Also ice maker was empty and now is not making ice. Verify ice bin. Had about 3 batches, found that paddle for water needs to be replaced. Also ice maker had a little water inside of it. Sensor is working properly. And ice maker as well. Advice cust to monitor ice maker but will need new pad. ; ordrng 1 W10133606 (Pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Westlake, OH 44145
Marie V
Job Details: 07/10/2023
"Cc that the door is not working. Someone fell, confirmed, found hinges needs replacement but also tub got damaged, took pics, hinges area are too wide open. When door opened too mich it damaged the tub as well. Cust will buy new. ; ordrng 1 W11612302 (Hinge) and 1 WP8534853 (Hinge) and 1 WPW10681507 (Tub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WALL OVEN
Model PT7550SF8SS
Near University Heights, OH 44118
Manny
Job Details: 07/10/2023
"Cc unit giving error code, verify and set to bake at 350 unit reaches temperature no codes cancelled cycle and set to convection bake at 375, no codes, customer stated that the unit was in Celsius at some point and she had to convert the temps, can duplicate issue advise customer to monitor the unit and if she sees any codes to try taking a picture and send it to us, no issues found at this time. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44119
Joe O
Job Details: 07/10/2023
Cc: shaking during spinRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44102
Corina B
Job Details: 07/10/2023
"CC that the unit will not fill with water. Confirmed. Found the drain hose connected to a supply line, laying about 18 off the ground. No error codes. Tested the hot and cold, are reversed. Switched the lines. Tested the hot and cold, cold is not working. Replaced the valve. Found the supply line not suppling water every time. Will need a plumber. Advised Cust to have the supply raised 39 above the washer."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, OH 44145
Marie V
Job Details: 07/10/2023
"Cc that the water dispenser stopped working after tech left and now is working but no ice. Found fill tube frozen. Defrosted and verify ohms on heater in range. Explain cust that unit will need new control. He will monitor unit. ; ordrng 1 W11380560 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/10/2023
CC that there is no water going into the unit. Ran diag no codes. Ran a calibration. Found the supply line under the body of the frame. Moved the supply line. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Cleveland, OH 44113
Bill
Job Details: 07/10/2023
"Cc only making crushed ice, confirmed cc. Removed ice maker found plunger and arm blocked with ice cubes, cleared ice cubes. Tested opt test good. Showed customer how to reset filter lights."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW00
Near Euclid, OH 44123
Joe O
Job Details: 07/10/2023
Cc: ff section too warmFound temps in ff section at 63 degrees. Freezer at 4 degrees. Found evap fan not running upon arrival. Found excess frost around evap fan. Evap fan receiving proper power. Drain tube plugged. Needs evap fan motor and drain cleared. Cleared drain. Replaced evap fan. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Lyndhurst, OH 44124
Bill
Job Details: 07/10/2023
"Cc door wont close, confirmed cc. Dismantled door replaced hinges, reassembled door tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lorain, OH 44053
David R
Job Details: 07/10/2023
"Replaced lid, agitator no needed but one sent out was broken, took pics. Ran diagnostics test 51/52. Ran manual lid test, good. Started normal cycle. Good. Advancing. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Bay Village, OH 44140
Marie V
Job Details: 07/10/2023
"Cc that top rack is falling out and that the top dishes are not getting clean properly. Found top arm is clogged up and rails needs to be replaced. Cust will buy new. ; ordrng 1 W11259785 (Left track) and 1 W11259786 (Right) and 1 Wpw10327455 (Top spray) and 1 Wp3400918 (Retainer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mayfield, OH 44143
Corina B
Job Details: 07/10/2023
"CC that the dryer is hot to touch. Confirmed. Checked the heater, not grounded. Turned the unit on to air dry, heater turned on. Will need a new control. Part is. La.; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Willowick, OH 44095
Joe O
Job Details: 07/10/2023
Cc: not heatingFound voltage not getting through fame detector. Needs flame detector; ordrng 1 WE4X448 (heat detector)
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit making strange noise Ran dryer op test, confirmed noise. Pulled unit apart and inspected all rolling mechanisms. All checked good. Ran test with front panel off, found noise in question is coming from the blower housing bearing. Slight squeak noise, lubricated bearing, seems to help. Advised customer thats all the can done at this point due to the blower housing itself (W10256512) being discontinued and not replaceable."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Brian M
Job Details: 07/07/2023
Cc unit popping breaker Ran auto test no issue Ran quick wash Can not determine issuePossibly feedback from a part but cant trigger it Or duplicate at this time Ran for 30 min ; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W11396717 (Pump) and 1 W11624943 (Contour) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Painesville, OH 44077
Brian M
Job Details: 07/07/2023
"Cc unit not spinning Found hub damaged and suspension rods weak and tub leaning ; ordrng 1 W11217817 (suspension) and 1 W10528947 (HUB), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Elyria, OH 44035
Angel
Job Details: 07/07/2023
"Cc that they only had crushed ice coming out. Cleaned out bin but was still coming out crushed, so I took the auger and solenoid assembly out and found solenoid came unplugged reinstalled it tested the ice for cube opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Wickliffe, OH 44092
Jason N
Job Details: 07/07/2023
"Installed pump/motor. Ran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Joe O
Job Details: 07/07/2023
"Installed door, ui, ice maker, and gaskets. Tested. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV
Near Novelty, OH 44072
Brian M
Job Details: 07/07/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Mentor, OH 44060
Brian M
Job Details: 07/07/2023
Cc unit not locking Found errors for lid latch Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 07/07/2023
"Cc that unit is taking a long time to dry. Stared unit, no heat coming in, then it started. Replaced coils, tested unit, pass. Also advise cust to clean vent. Is a little clogged Can also cause unit take a long time to dry, op test ok"
We serviced a
GE WALL OVEN
Model P T956S R2SS
Near Westlake, OH 44145
Marie V
Job Details: 07/07/2023
"Cc that replacing light it broke. Confirmed, removed socket, Replaced it light bult Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/07/2023
Cc: not dispensing detergentFound detergent pump is trying to pull detergent through pump. Loosing pressure. Needs detergent pump; ordrng 1 W11318806 (Detergent pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details: 07/07/2023
"Cc: not making enough ice, ice build up in front of ice makerFound unit has good water flow. Found no ice maker error codes. Found unit has hollow cubes in ice maker. Ran ice maker harvest and fill. Needs water valve and fill tube heater; ordrng 1 W11482383 (Valve) and 1 W11087201 (heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Parma, OH 44129
Manny
Job Details: 07/07/2023
"Cc unit leaking from the burner heads, verified and pulled unit out turned gas on and no smell, turned all burners on and off noticed that some of them had dry powder on them, pushed the unit back and smell the gas, pulled out and no smell, landlord came he confirmed that there was no gas smell coming from the unit itself but coming from the back when the unit gets pushed back, no issues found with the unit, advise customer to replace the gas line and if they smell gas to call the gas company so they can pinpoint the leak."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44104
Manny
Job Details: 07/07/2023
"Cc unit not washing verified and found codes F7E1, F7E5, f7e4 and F1e1, try running test cycle unit resets and then goes to 1 min and resets agai, unit needs control, cap and shifter ; ordrng 1 W11621183 (Control) and 1 W11395618 (Cap) and 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield, OH 44143
Joe O
Job Details: 07/07/2023
"Cc: squealingFound belt stretched. Replaced belt. Tested. Found squealing while braking. Needs motor; ordrng 1 W11026785 (motor-drve), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9470WW01
Near Cleveland Heights, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that unit is leaking in some cycles. Stared unit, door seal is not good and removed bottom plate and found tub hose is also leaking. Will need new bellow and hose . Cust will not fix. ; ordrng 1 WP8182119 (Bellow) and 1 WPW10467168 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that everything is wrong. Not spinning, drain hose fell, theres clothes still in it and is not leveled. When arrived found unit paused and on spin, clothes where off balance and drain hose was off on the floor. Corrected drain hose and let unit finish the spin cycle. Ran dig found error coee e5 off balance load , f8e1 long fill no fill. Advice cust to have drain hose attached to something in the home to avoid issue again."
We serviced a
WHIRLPOOL DRYER
Model WED9400SW1
Near Painesville, OH 44077
Joe O
Job Details: 07/07/2023
"Cc: not starting, error codeFound error code f01(primary control failure). Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10174745 (elect control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS06
Near Cleveland, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that unit stared making too much ice and it was all over. Took temps unit is cool on both sections and making ice. Explain cust how ice maker works, also turn on and on. Filter and mullion. All working as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
Cc: not heatingFound element open. Needs heating element; ordrng 1 WP3387747 (element)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44113
Angel
Job Details: 07/07/2023
Replaced adjuster tested function opt test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/07/2023
"Cc unit will not stay powered onNot able to run diagnostics initially. Unplugged unit and power cycled. Able to run diagnostics, found codes f2e1 for stuck/shorted button. Unit powered off. Unable to run diagnostics again. Powered unit on and started cycle, unit chimed and powered off. Unit will need console replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10919546 (Console)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westlake, OH 44145
David R
Job Details: 07/07/2023
"Replaced sock absorbers and both springs. Leveled. Ran test cycle, good, ran normal cycle. Good. Ran drain and spin, good. Less shaking. Not moving around as much as before. More balanced. No extra noise. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44130
Bill
Job Details: 07/07/2023
"Cc frost in freezer, and not dispersing. Confirmed cc found gap in freezer made adjustment to food, door closed. Made adjustments to ff door, switch was not making proper contact. Tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Strongsville, OH 44136
Bill
Job Details: 07/07/2023
"Cc unit cut out mid cycle and would not respond, confirmed cc. Unit had power to the board but was not sending any type of signals. No led flashing on board, gave quote for new board and Ui. Customer chose not to continue with repairs at this time.; ordrng 1 W11419051 (Control) and 1 W11478525 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Lakewood, OH 44107
Angel
Job Details: 07/07/2023
Cc that unit is not cooling. Unit was off plugged it in and compressor has locked rotor just hums and clicks off will need compressor replaced ordering parts.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westlake, OH 44145
David R
Job Details: 07/07/2023
"Cc questions about run time, nameplate is coming off. Unit is running fine, no noise, normal sounds. Run time normal, explained to customer the run time and defrost time. Ordering nameplate, customer will put on themselves. No return. Unit is working properly. ; ordrng 1 W11223753 (Nameplate)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS1
Near Brecksville, OH 44141
Bill
Job Details: 07/07/2023
"Cc unit sitting out of true, confirmed cc. Leveled unit had customer check customer approved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS975SIDM00
Near Bay Village, OH 44140
Angel
Job Details: 07/07/2023
Cc that filter will not come out. Confirmed cc plastic part that pushes the filter down to come out came off clip it back on replaced filter opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44112
Jason N
Job Details: 07/07/2023
Cc unit not making iceRan manual ice maker force harvest test. Ice maker will not index. Unit will need ice maker replaced. ; ordrng 1 W11546935 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44110
Jason N
Job Details: 07/07/2023
"Cc unit randomly not starting or filling. Ran diagnostics, no fault codes stored. Ran auto test cycle, all functions passed. Customer stated they have a hard time getting the start button to work. Started cycle several times using the start cycle, no issues found. Advised customer on how controls work per service bulletin W11679421. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Novelty, OH 44072
Brian M
Job Details: 07/07/2023
"Cc no coolFound unit on but not runningRan test 4 unit seems to be up and running now, compressor is running Advised to watch maybe a sealed system or a faulty compressor Took pic of pop unit would be in 5 year sealed system warranty if unit is not functioning properly"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44119
Jason N
Job Details: 07/07/2023
"Cc unit stuck at rinse/spin, will not advance Ran diagnostics, found code f7e1 for basket speed fault. Ran auto test cycle, unit spun and lid unlocked while spinning, speed sensor(actuator) failed. Shift actuator will need replaced. Replaced shift actuator using customer supplied pre id part. Reran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL DRYER
Model DE612
Near Aurora, OH 44202
Brian M
Job Details: 07/07/2023
"Cc unit not rolling Found belt snapped Recommend roller and belt replacement ; ordrng 1 WPY312959 (belt) and 1 WP6-3037050 (pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Westlake, OH 44145
David R
Job Details: 07/07/2023
"Cc unit not making ice. Super hot by condenser, fan not running in diagnostics. Ordering fan motor, control and start device if needed. ; ordrng 1 W11034363 (Control) and 1 W10124096 (Fan motor) and 1 WP2217224 (Start device)"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Aurora, OH 44202
Bill
Job Details: 07/07/2023
"Cc gas smell, confirmed cc. Bubble tested all joints going from main line to burners could not find leak. Took lower flame spreader off and monitored the flame. Flame was inconsistent and jumping around. Turned off bake and turned on broiler, flames where consistent and I could not smell gas. Gave estimate for gas valve, burner discontinued. Customer chose not continue repairs at this time.; ordrng 1 W10130932 (Gas valve) and 1 7505P254-60 (Bake burner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near North Royalton, OH 44133
David R
Job Details: 07/07/2023
"Cc unit time will not advance quickly. Will come back after an hour and time only changed a couple mins. Ran diagnostics, control, sensor and switch errors. Will need main control, overfill switch and sensor. Gave estimate to customer.; ordrng 1 W10737607 (Control) and 1 WPW10705575 (Sensor) and 1 WPW10195039 (Overfill switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Royalton, OH 44133
David R
Job Details: 07/07/2023
"Cc not agitating. Temp is good, hot and cold working properly. Found shifter error code. Not agitating, just going back and forth but spin is good. Replaced actuator from t/s. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Walton Hills, OH 44146
Bill
Job Details: 07/07/2023
"Replaced ice maker, opt test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Avon Lake, OH 44012
Angel
Job Details: 07/07/2023
Cc that ice maker was making a cracking sound and stopped making ice. Verified and found Ice maker mold broken. Replaced ice maker and ran a harvest and fill and passed opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Euclid, OH 44132
Jason N
Job Details: 07/07/2023
"Cc unit not heating Checked power into unit, good at 248v L to L. Checked all thermals, found heater element open. Unit will need element replaced. Replaced element using misc truck stock part. Ran dryer op test, good heat, tumble and airflow. Op test good.; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near North Royalton, OH 44133
David R
Job Details: 07/07/2023
"Cc unit making loud noises. Found when cycling, FZ icemaker loud. All other fans and compressor good. Ordering icemaker ; ordrng 1 W11578780 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Marie V
Job Details: 07/07/2023
"Cc that unit is not making ice or dispensing water. Confirmed, theres water coming in to unit. Removed line from valve and tested no water coming out. Removed filter head cap and installed back on unit stared pulsating, Unit will need new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 07/07/2023
"Cc that unit is making a loud screeching noise on a spin. Verified by trying to do a spin and unit would not spin, looked underneath washer and found screw came off rotor the slider outer ring came off and theres oil from gear case. I replaced slider and reinstalled rotor properly for now so they can use washer for now but will need to order gear case, slider and clutch.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC247VSS02
Near Lyndhurst, OH 44124
Manny
Job Details: 07/07/2023
"Cc unit not tuning on verified and control display f2e5 for cancel line open and f1e2 for control issue, unit needs control but discontinued; ordrng 1 WPW10438752 (Control(discontinued))"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Maple Heights, OH 44137
Bill
Job Details: 07/07/2023
"Cc not lighting, confirmed cc found gas not coming through gas line, customer needs to check with gas company and or plumber."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Avon, OH 44011
Marie V
Job Details: 07/07/2023
"Cc of unit not making ice, took temps 4* in freezer. No water in ice maker, try to fill it up, line is frozen. Verify voltage going to heater, 120v. E5 error code , temp are in range. Ordering parts needed. Office will contact once they have received eta on the part; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (Control) and 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, OH 44052
Angel
Job Details: 07/07/2023
"Cc that refrigerator section is not cooling and theres frost around freezer door. Confirmed cc, found the return vents frozen shut because of the warm air getting into the freezer most likely because of the cabinet has a gap around the liner sealed it all around with silicone and steamed out the vents opt test good."
We serviced a
MAYTAG DRYER
Model MEDX6STBW0
Near North Ridgeville, OH 44039
David R
Job Details: 07/07/2023
"Cc unit not heating, taking long time to heat and dry items. Pulled vent off, ram unit on high heat, heating and cycle, getting hot, showed customer, had them test. Unit is good. Customer has long vent, to get vent cleaned. Unit is working properly. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit not making iceFound no ice in ice container. Checked bottom of door for broken wiring. Found wiring exposed and 2 broken wires in harness. Unit will need freezer door replaced. ; ordrng 1 LW10728959 (Door-fip)"
We serviced a
GE REFRIGERATOR
Model GNE25JSKNFSS
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
"Installed rfid board and bypass. Tested. Working. Put filter in, will not work with filter. Needs filter"
We serviced a
GE WALL OVER ELE
Model JT5500EJ6ES
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit displays f97 when trying to run a bake Ran bake test, confirmed f97 fault after 15 seconds. Per tech sheet, this is a lower cooling fan speed too low fault. Found lower cooling fan is not working at all. Unit will need lower cooling fan replaced. ; ordrng 1 WB26X35089 (Cooling fan) and 1 WB27X28659 (Board sensor)"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW
Near Austinburg, OH 44010
Jason N
Job Details: 07/07/2023
"Cc unit not coolingFound both sections at room temperature, compressor is not running, but is extremely hot. Compressor overload is open. Found corrosion on discharge line running through the evap drip pan. Unit has a refrigerant leak, compressor will need cut out to repair discharge line. Unit will need compressor, tubing repair and recharge. Customer declined repair, estimate only. ; ordrng 1 W10160407 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details: 07/07/2023
"Replaced power supply board, main board and set defrost to every 8 hours of run time opt test good."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2023
Cc that can smell gas when unit left front burner. Tested all burners. Ordering parts for left front burner.; ordrng 1 W11436986 (Burner head) and 1 W11436988 (Cap) and 1 W11230090 (Holder orifice) and 1 W11109973 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Warrensville Heights, OH 44128
Bill
Job Details: 07/07/2023
"Cc h1 code, confirmed cc found code to be thermistor read error. Unplugged unit waited for 2 min or more plugged back in. Still showed error code, unplugged thermistor from control, ohm checked thermistor. Passed plugged thermistor back in to control. Error code went away, found out there was a power outage prior to the code. Suspect hiccup in software."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near North Ridgeville, OH 44039
David R
Job Details: 07/07/2023
"Cc interment PF error code, terminal block lines already corrected, main control and UI panel control already replaced, when customer gets PF, will unplug and let sit and then plug back in, will work and run after that. Checking voltage, will hear relay on control click, voltage hovering at 238.8vAC and 243.5vAC. Unit has been running over half and hour, not cutting off. Calling techline. Techline said it has to be in house wiring. Nothing in this unit will causing Power Failure. Hooked up to wifi, unit updates every so often. Customer can contact customer support if needed. Unit is good, techline marking as working properly."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/07/2023
"Cc unit tripping the breaker, verified and found broken wire In warmer drawer, ordering control and harness ; ordrng 1 W10580265 (harns-wire) and 1 W11620672 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
"Cc: leaking, debris in unit after clean washer cycle, intermittently not spinning outCustomer stated unit leaking during clean washer cycle. Checked bellow, checks good. Checked vent, no moisture in vent. Checked under unit, not signs of water leaking. Ran rinse and spin. Ran auto test. Could not duplicate issue. Found water marks running down the side of unit near dispenser. Needs dispenser; ordrng 1 W11524103 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44109
Manny
Job Details: 07/07/2023
"Cc unit not making ice, verify and ice maker empty, ran harvest test and icemaker working properly, ran fill test icemaker fills checked temps good, ran troubleshooter and all test passed, advise customer to allow 24 to 48 hours and if still not producing ice then to call us to take another look. Opt test ok"
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Conneaut, OH 44030
Joe O
Job Details: 07/07/2023
Installed door. Op test ok