Service History 134

We serviced a
KENMORE WASHER
Model 110.20022013
Near Cleveland, OH 44120
Jason N
Job Details: 04/21/2021
"Cc unit out of balance. Ran auto test, some vibration when in spin cycle, spin starts slow, can hear belt slipping. Checked under unit, found oil all over gearcase, belt and guard. Drive belt saturated and wore due to slippage. Unit needs gearcase and drive belt. Replaced using truck stock belt and misc. truck overstock gearcase. Ran auto test and calibration. Ran clothing load, switched to drain and spin, vibration normal. Op test good. ; used 1 W11035741 (VMW GEARCASE), and 1 WPW10006384 (BELT) from stock"
We serviced a
KENMORE DRYER
Model 1106222101
Near Solon, OH 44139
Brian M
Job Details: 04/21/2021
"Cc unit will not run Found thermal fuse open and door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10237959 (Door switch), and 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 04/21/2021
"Cc unit will not agitate when starting cycle.Ran diagnostics, found codes f7e6 for motor fault and f2e1 for stuck key. Checked under unit, found shift actuator arm detached from splutch yoke. Per service pointer W11531483, replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Willoughby, OH 44094
Jeff M
Job Details: 04/21/2021
I took the rotor off the stater I disassembled the slide I added a very very fine layer of silicone food grade grease to allow the slide do not sound so Conkey unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/21/2021
"Cc that the unit stopped draining and it stripped the breaker, flip back in and then try to plugged in but it made a noise. Took panel off found control and harness burned . Unit will need drain pump , control and wire harness. Cust said that if it was something electrical that Maytag was going to repla unit for them. Told cust to give them a call back after giving the estimate to see what theyll do. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Wire harness) and 1 WPW10348269 (Drain pump)"
We serviced a
GE WASHER
Model GTWN4250D2WS
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/21/2021
"Cc that the unit does some weird things, sometimes when you press start valve it starts but then stops and something lights go on and off , some other time it will show like is done but theres half of the water still in the tub. Try to get unit to diag and could not get any error codes. Check motor board flashing red 1 second on and off. Unit will need motor inverter . Home Warranty will give cust some mone so cust will not fix will buy new. ; ordrng 1 WH20X10094 (Motor / inverter assembly.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11067442600
Near Mentor, OH 44060
Jeff M
Job Details: 04/21/2021
The same fuses before went bad. I went over the venting its got good airflow got a strong flow of air coming out of the side of the house. Unit tested good
We serviced a
HOTPOINT RANGE
Model RGB745WEH9WW
Near Mentor, OH 44060
Corina B
Job Details: 04/21/2021
"CC that the oven is not heating. Checked the igniter 120 volts from the control. Will need a new igniter. Cust can install the part; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXGMYW00
Near Berea, OH 44017
Gabriel P
Job Details: 04/21/2021
"Found thermister out of range replace also advise customer that if she still having issues she will need control ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44134
Gabriel P
Job Details: 04/21/2021
Found a leak on the lock ring joint will need a certified lock ring technician to work on ordering dryer filter and compressor ; ordrng 1 W10507884 (Compressor) and 1 W11179385 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2021
"Cc that the ice maker is stalling. Check ice maker, is good , noise started when it started filling with water. Unit will need water valve. ; ordrng 1 W11043013 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Parma, OH 44129
Corina B
Job Details: 04/21/2021
CC that the unit is not heating. Found the bake element open. Will need a new bake element. Office to reschedule appointment ; ordrng 1 W10779716 (Bake element)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/21/2021
Found fan harness disconnected correct issue opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2021
"Cc that the unit did a bang noise and that then unit has water still on and try to runs drain and spin and it wont drain or spin. Ran diag found F7E6 motor fault, set unit for auto test no good. Unit was not agitating properly. check wires they were good, check motor windings good as well. Found shifter off place. Replaced from T/S. Calibrated unit and then ran a auto test op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MTW6600TQ0
Near Avon, OH 44011
Marie V
Job Details: 04/21/2021
"Cc that the unit started beeping and it wouldnt do anything no spin or drain but it also did a clicking noise. Cust try to restart unit and reboot control but still nothing. When arrived unit had water , removed all water from the tube and inspected drain pump, found sock in drain pump not allowing water to come out. Removed sock and tested unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/21/2021
Cc unit not washing Found sump getting power and pushing water but not creating pressure Needs sump Ran diagnostics found unit to enter diagnostics but then shuts down Needs control as well ; ordrng 1 WPW10482482 (pump&motor) and 1 W10482988 (elect control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44117
Joe O
Job Details: 04/21/2021
"Cc: noiseCustomer showed video of noises, first noise was unit agitating(advised customer this is normal). Second sound was unit slowing slowing from spin. Also normal noise. Found no stored error codes. Ran auto test and calibration. Ran manual spin. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Strongsville, OH 44149
Corina B
Job Details: 04/21/2021
"CC that the unit is not cooling. Checked the ff and Fz evap and connections at the compressor and condenser now leaks. When removing the cap from the low side process stub was leaking. Tightened the stem. Recovered refrigerant, compressor did not turn on. Will need a compressor ; ordrng 1 W11393142 (Compressor)"
We serviced a
MAYTAG DRYER
Model MDE3600AYW
Near Rocky River, OH 44116
David R
Job Details: 04/21/2021
"Cc screeching noise. Found idler worn down belt fraying, also recommend replacing rollers, worn down from usage. Gave customer estimate, customer paid SVC. Do not order parts. ; ordrng 1 WP6-3700340 (Idler) and 1 WP33002535 (Belt) and 1 12001541 (Rollers), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 04/21/2021
"Recovered refrigerant, installed ff evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 04/21/2021
CC that there is moisture on the ui. When removing the top cover a lot of moisture on the top. There are 3 dryers next to each other. Vent issue. Will need to get vent fixed. Will need a control and ui. Office to reschedule appointment ; ordrng 1 W11384511 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Solon, OH 44139
Corina B
Job Details: 04/21/2021
Replaced the door and tag. Optest ok.
We serviced a
SAMSUNG DRYER
Model n/a
Near Mentor, OH 44060
Brian M
Job Details: 04/21/2021
"Cc unit giving error of HE Found error to be caused by short and causing error According to tech sheet recommendations are to replace both thermistor and thermostat on blower housing Customer wants to install no need for return visit ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/21/2021
"CC that there sounds like there is change in the washer. Removed the wash plate, no change. Started a rinse and spin with towels. No noise.optest ok"
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS2
Near Mentor, OH 44060
Brian M
Job Details: 04/21/2021
Installed control and transformer OP Test No good Spoke to Bj for help with wiring Found unit to run off drain pump Drain pump not functioning properly Needs drain pump ; ordrng 1 W11325175 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Walton Hills, OH 44146
Jason N
Job Details: 04/21/2021
"Cc unit broiler not workingRan broil test, good spark and ignition. Let cycle for 10 min, flame still good. Shut off and restarted broiler, good spark and ignition again, let cycle. Shut off and restarted broil cycle several more times, good spark and ignition each time, could not duplicate a broil failure at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, OH 44102
Jason N
Job Details: 04/21/2021
"Cc unit door not sealing, ice is meltingFound LH door not closing well, ice is melting in container, most likely due to warm air infiltration. Checked air passages and gaskets, checked good. Not able to fully identify why door will not stay sealed. Will try ordering a few parts to replace. Door gasket is not showing in stock. Office to contact customer with next available service date.; ordrng 1 W10917312 (Door Gasket) and 1 W11084811 (Mullion) and 1 W10853441 (Ice door gasket) and 1 W11179355 (Closer)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near North Royalton, OH 44133
Jason N
Job Details: 04/21/2021
Installed freezer door. Heated gasket to ensure good seal to cabinet. Op test good.
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
David R
Job Details: 04/21/2021
"Replaced parts, tested, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC200BW1
Near Westlake, OH 44145
David R
Job Details: 04/21/2021
"Cc not spinning. Found shifter error code. Found that the shifter is not moving into spin position, also the cam is worn and grinding into the shield. Would replace actuator and cam. Gave customer estimate. Customer paid SVC. Do not order parts ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Actuator), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44103
Jason N
Job Details: 04/21/2021
"Cc unit not cooling properly Customer stated RaC has unit under warranty, Found unit has no air circulation, frost buildup in freezer, evap fan is not running. Pulled evap cover. Found evap iced over. Customer stated hes had power issues for a week and unit was running intermittently while power was being restored. Ran manual defrost, defrost circuit is working, Cleared ice from evap. Evaporator fan still not running, checked power to fan motor, good at 123v. Unit needs evap fan motor. Replaced using truck stock. Op test good. ; used 1 WP2315539 (Evaporator fan) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Gabriel P
Job Details: 04/21/2021
"Level the door for the second time show customer and hes daughter they said is good also took pictures of door and customer point to where it was crack he said not to worry about it cause is a point of a dot,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS
Near Westlake, OH 44145
Gabriel P
Job Details: 04/20/2021
When replace all parts show customer a video in the back not leaking but then found another issue is leaking from filter housing when taking filter off advise customer to replace it but he will not cause is not leaking when filter is inserted told him in the future it needs replaced ; ordrng 1 WP67004106 (Filter housing)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/20/2021
The tub is smashed in.needs a new tub; ordrng 1 W11409866 (Tub)
We serviced a
KENMORE RANGE
Model 790.77462803
Near Wickliffe, OH 44092
Corina B
Job Details: 04/20/2021
CC that the oven does not heat and smell gas. Checked the igniter 2.54 amps. Replaced the igniter from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44112
Corina B
Job Details: 04/20/2021
"Cust showed pop, sent pic. CC that there is water in the tub after. Ran diag F7E1 BASKET SPEED FAULT. Found the shifter not shifting. Capacitor is open. Replaced the shifter and capacitor from t/s. Ran a calibration. Optest ok. ; used 1 W10913953 (ACTUATOR), and 1 W10804664 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/20/2021
"Found blower wheel broken ordering ; ordrng 1 WPW10211915 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Strongsville, OH 44149
David R
Job Details: 04/20/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 04/20/2021
Ice door was replaced. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44103
Gabriel P
Job Details: 04/20/2021
Cc that dryer scrapping. Found pen inside blower wheel removed and dryer operating as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near South Euclid, OH 44121
Corina B
Job Details: 04/20/2021
"Cust showed pop, sent pic CC that the unit is not making ice. Jumped ice maker not cycling. Replaced the ice maker from t/s. Had 2 ice makers on the truck one the fill cup was broken. Cycled im. Optest ok. ; used 2 WPW10300024 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Chardon, OH 44024
Joe O
Job Details: 04/20/2021
"Cc: not workingFound control receiving proper power. No indicator light on control. Cycled power to control. Indicator came back on. Entered diagnostics, found error code f1e1(main control fault). Dc voltages are there after cycling power, tech sheet states actuator can draw down dc power supply. Found belt stretched. Needs control, actuator, and beltControl and actuator out of stock, office to reschedule; ordrng 1 W11481725 (Control) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW6
Near Geneva, OH 44041
Joe O
Job Details: 04/20/2021
"Cc: making too much ice, and quote for gasketFound bail arm not seated correctly. Reseated bail arm. Built quote for ff door gasket. Op test okCustomer does not want to repair at this time ; ordrng 1 W10830189 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
David R
Job Details: 04/20/2021
"Customer had POP. Cc water not super cold coming from dispenser. Temps on both sections are good. Unit is making ice. Let two cups of water run, dumped. Ran another large glass of water. Put finger in to test, water is cold. Let customer know, no reservoir tanks inside. Unit is testing as designed. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newbury Township, OH 44065
Joe O
Job Details: 04/20/2021
Installed drain pump. Ran quick test cycle. Water cold at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535FES
Near Chardon, OH 44024
Joe O
Job Details: 04/20/2021
"Cc: not coolingFound unit has no frost pattern. Compressor buzzing, pulling 1 amps. unit in a 24 inch vac. No signs of leak. Needs compressor and drier. ; ordrng 1 W10160407 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Avon, OH 44011
Gabriel P
Job Details: 04/20/2021
"Found blower cover rubbing against blower wheel correct issue,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/20/2021
"Cc: moisture in unitAdvised. Customer plastics do not hold heat like metals and glass so the plastics and tops of cups will still have moisture on them, along with the plastic tub. Ran test cycle. Unit is heating. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, OH 44094
Brian M
Job Details: 04/20/2021
Cc unit still frosting on bottom door shelf Found gasket to still have a little gap Removed gasket flipped it and made sure its completely sealing OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Moreland Hills, OH 44022
Joe O
Job Details: 04/20/2021
Installed dryer repair kit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Mentor, OH 44060
Dan H
Job Details: 04/20/2021
"Customer complaint that front elements are too hot, installed new infinite switches, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/20/2021
Do you know how to fill air. I cleared the code recalibrated machine unit test good
We serviced a
WHIRLPOOL DRYER
Model WGD8600YW0
Near Mentor, OH 44060
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is taking too long to dry, found burner short cycling, barely any air flow outside, disconnected vent,good air out of unit, burner is not short cycling now, found vent clogged with lint, advised customer to have vent cleaned or replaced, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/20/2021
The hose is leaking ; ordrng 1 W10899966 (Hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Beachwood, OH 44122
Jason N
Job Details: 04/20/2021
Installed freezer drawer slide bracket. Leveled unit. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Brian M
Job Details: 04/20/2021
Installed 2 leds and inverter Found 2 more leds out Needs 2 leds Customer stated he can install no need for return visit ; ordrng 2 W11462342 (Leds)s
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/20/2021
Installed manifold and knobs. Checked for leaks at manifold connections. Tested all burners operation. All tested good. ; O-emld tckt
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Columbia Station, OH 44028
Marie V
Job Details: 04/20/2021
Replaced glass door. Showed cust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Grafton, OH 44044
Marie V
Job Details: 04/20/2021
"Cc that the unit is not making ice and that same white parts came from ice bin and also ice cream on freezer sometimes is not hard. Ran ice maker error codes, E5 Timed icemaker . Took temps freezer is at 17* and fresh food section 47*. Check freezer evaporator had half way frost on it, unit will need compressor, fresh food section evaporator and filter drier. The ice bin is broken, gave estimate to cust, do not order ice bin yet. Cust paid SC parts are cover under extended warranty entitlement ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10347093 (Icebin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 04/20/2021
Replaced part. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/20/2021
Installed sliders OP Test Ok
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/20/2021
"Cc that the unit isnt working it use to chime a lot, but now nothing is working. Check power coming in to unit 122V present. Control not responding. Try to enter diag, no good. Unit will need main control. Cust will call back if wants to continue with repair. ; ordrng 1 WD21X25735 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Grafton, OH 44044
Marie V
Job Details: 04/20/2021
"Cc that theres ice by the ice maker and on the back wall and that when put a colder temp to make ice faster it freezes things on fresh food section. Found ice all over freezer wall and behind the wall, defrosted all ice and connected back the icemaker and cycled. Some water came out from the fill tube. Will need new one. Also advice cust if getting colder temp to get ice faster set freezer temp to max to try to get the most cold on freezer and not going to fresh food section. ; ordrng 1 12001935 (Fill tube)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elyria, OH 44035
David R
Job Details: 04/20/2021
"Replaced part, ran diagnostics, good, heater came on at end, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 04/20/2021
"CC that the unit is making a loud noise. Ran diag F7E1 BASKET SPEED FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found the motor pulley is broken off. Will need a new motor. Part is under a 10 year warranty. ; ordrng 1 W11026785 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Dan H
Job Details: 04/20/2021
"Customer complaint of f6e2 error, outlet is good, installed new control and user interface, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Solon, OH 44139
Brian M
Job Details: 04/20/2021
Cc unit has no power With customer permission removed trim from cabinet moved unit out plugged into another outlet Unit functioning properly Checked customers out let needs new outlet
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Beachwood, OH 44122
Jason N
Job Details: 04/20/2021
Installed freezer drawer slide bracket. Leveled unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44120
Jason N
Job Details: 04/20/2021
"Installed crisper center rail. Customer has not received frame yet, but is not needed, frame is not broke but I ordered just in case I needed it. Reinstalled crisper drawers. Op test good. Customer stated one of the drawers is broken. Found back corner of drawer chipped, does not affect function of the drawer. Advised customer warranty will not cover that."
We serviced a
WHIRLPOOL WASH/DRY STACK
Model WTW7120HW0
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/20/2021
"Customer complaint that they are only able to select fast spin or no spin in normal wash cycle, ran diagnostics found f0e7(load detected during clean washer cycle) error code, ran manual test cycle all spin speed are working, called whirlpool techline spoke to Ed, techline determined that unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 04/20/2021
"Cc unit leaking from underneathCustomer had water turned off to stop from leaking. Turned water back on to unit. Found cold water valve dripping from solenoid. Unit needs inlet valve. Replaced using misc. truck stock part. Turned water back on, ran auto test. No leaks and all functions passed. Op test good.; used 1 W11210463 (Inlet valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
David R
Job Details: 04/20/2021
Replaced part. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Gabriel P
Job Details: 04/20/2021
Right hand side door was replaced on refrigerator. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/20/2021
"Replaced control, and tested outlet. Outlet has hot and Neutral reverse, cust will need electrician to fix problem in outlet. Ran calibration on unit and auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW
Near Painesville, OH 44077
Jeff M
Job Details: 04/20/2021
I was not able to duplicate the customers issue the unit worked for me. I attempted all cycles everything is operating as designed
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 04/20/2021
The unit has a f6e0 the unit is stuck in demo mode needs new controls I told the customer theres no ETA on the parts; ordrng 1 W11113848 (Control) and 1 W11339387 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/20/2021
"Cc: not spinning out clothes, smellFound error codes f7e6(motor fault) f8e1(long fill no fill). Found very low water pressure on cold water. Found cold valve at supply was only partially open. Opened valve pressure returned. Ran auto test. Found unit not shifting. Checked all connections on control, and shifter. Shifter disconnected from cam. Reseated shifter. Ran auto test and calibration. Could not duplicate burning smell(nothing burned up or shorted). Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/20/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Middleburg Heights, OH 44130
David R
Job Details: 04/20/2021
"Cc clean, washing, sanitize lights flashing. Called techline, said this was a common problem in the 2018/19 models. Order and replace latch; ordrng 1 5304527418 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/20/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Joe O
Job Details: 04/20/2021
"Installed blower, and control. Had ui installed found piece broken on the floor for ui. Took pic, re ordering uiUi out of stock office to reschedule; ordrng 1 W10570025 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Independence, OH 44131
David R
Job Details: 04/20/2021
Replaced parts. Ran test 51/52 good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near North Olmsted, OH 44070
Corina B
Job Details: 04/20/2021
"CC there is a fault code F7e5. Ran diag f7e5 shifter. Checked basket spins freely. Checked underneath found oil leaking. Will need a gearcase, rotor, stator, and clutch. ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827DS02
Near Brecksville, OH 44141
David R
Job Details: 04/20/2021
"F9E0 miswired error code. Took unit out, disconnected and retwisted wires at junction box. Took off wires on main controls. No burning. Put everything back together. Turned unit on. Good. Bake is cycling at 350. Both top and bottom oven. Customer did say they were on vacation and was getting notifications off power outage. Unit test good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Westlake, OH 44145
Corina B
Job Details: 04/20/2021
"Replaced the control, ui and cover. Brought core back for return. Optest ok."
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS209BSS00
Near Solon, OH 44139
Brian M
Job Details: 04/20/2021
Cc lights are out and temps are about 10 degrees to high in upper oven Found bulbs to be not normal bulbs they are special bulbs for this oven Needs 2 bulbs Calibrated unit to be -10 degrees in upper oven Ran test bake OP Test Ok ; ordrng 1 WPW10472384 (bulb-light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/20/2021
"Cc unit making hissing soundCustomer states they turned water off because it sounds like its the same issue as last time with the leaking valve. Pulled unit, turned water on, found pinhole in nylon source line coming from wall. Plenty of line left to cut out bad section and reconnect. No leaks, tested water dispense, good dispense. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44106
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is not drying clothes, ran diagnostics no error codes found, unit is heating, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Dan H
Job Details: 04/20/2021
"Installed new control, op test good q"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/20/2021
"Customer complaint that display is out and sliding shelf is broken, confirmed, installed new display , op test good, ordering shelf, control was not needed; ordrng 1 WPW10738157 (Shelf)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Westlake, OH 44145
Marie V
Job Details: 04/20/2021
Cc that the UI is not level. Adjusted UI. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Cleveland, OH 44111
Jason N
Job Details: 04/20/2021
"Cc unit not spinning clothing out in cycleRan diagnostics, found codes f0e2 for oversuds and f7e1 for basket speed fault. Ran auto test, unit very loud in spin cycle, unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11132267 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Jason N
Job Details: 04/20/2021
"Cc unit oven not working, cooktop is working. Ran bake and broil test, no spark for either ignitor. Checked voltage at spark module board for each cycle, good voltage into spark module for bake and broil at 121v. Checked ground at outlet, good ground. Unit needs spark module. ; ordrng 1 W11162730 (Spark module)"
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Kent, OH 44240
Brian M
Job Details: 04/20/2021
Cc unit not spinning out properly Ran auto test found no errors Unit completed with no Issues Advised to watch
We serviced a
AMANA REFRIGERATOR
Model BR22TL
Near Cleveland, OH 44143
Jason N
Job Details: 04/20/2021
"Cc unit making noise Confirmed loud fan noise from freezer section. Evap fan motor has a bad bearing, will need replaced. ; ordrng 1 WP10513803 (Evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/20/2021
"Installed new wheel, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details: 04/20/2021
"Replaced part. Wash Motor is making humming noise, ordering*** requesting double labor, real tight squeeze to get unit out. ; ordrng 1 W11416363 (Wash pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details: 04/20/2021
"Cc unit freezer warming up.Found freezer temps at 20 degrees, checked for leaks with uv light. Found ui dye on compressor process stub valve, leaking at factory braze joint on valve head. Replaced process stub. Pulled vacuum on unit to 29 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5 psi. Op test good."
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is not heating, Confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Euclid, OH 44132
Corina B
Job Details: 04/20/2021
"CC that there is standing water in the tub. Found drain hose laying on the floor. Raised drain hose. Filled sink with water, not drain in dishwasher. Advised cust to secure the dishwasher to the counter or cabinets. Optest ok"