Service History 1341 | Freds Appliance

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 07/18/2017

Found unit stored lf error code. Both water supplies check good. Hot and cold are correct. Cleared fault. Ran calibration and service test mode. No faults. Advised to run as normal. Advised on operations and settings. Op test ok. ; Job Cmpltd,

We serviced a

WMH53520CS2 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44136

Chad P.

Job Details: 07/18/2017

Found unit only giving out 60vac from control to high side. Ran diagnostics. Control will not operate diagnostics. Jummped trans. Unit still not heating. Found mag open. Needs control and mag replaced. ; ordrng 1 W10818686 (MAG) and 1 WPW10678766 (CONTROL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

MDG6800AWW MAYTAG

Model DRYER

Near Solon, OH 44139

Chad P.

Job Details: 07/18/2017

Found unit will not respond to commands. Reset ribbon cable. Op test no good. Unit will not go into diagnostics. Display will only light up if door is opened and closed or if power is reset to unit. After a while control randomly beeped a few times. Tech was able to get sensor level button to respond one time. Unit shortly after started beeping randomly often. Control membrane is shorted. Needs console replaced.

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Orange, OH 44022

Chad P.

Job Details: 07/18/2017

Found door seal on freezer door not sealing. Cleared ice and conformed gasket. Op test ok. ; Job Cmpltd

We serviced a

KFCS22EVMS5 WHIRLPOOL

Model REFRIGERATOR

Near Beachwood, OH 44122

Dan

Job Details: 07/18/2017

Customer complaint that water does not dispense after water filter change, remove water filter, installed bypass cap, good water flow through water system without filter, customers filter is clogged, customer needs new filter, unit is operating as designed, customer will purchase filter on their own

We serviced a

JES1750EB0 JENNAIRE

Model RANGE

Near North Royalton, OH 44133

Chad P.

Job Details: 07/18/2017

Found soft close did not come eith hinge. Need to order receiver. Afternoon for install appt please. ; ordrng 1 W10605411 (hinge-recv, SOFT CLOSE)

We serviced a

WTW7040DW0 WASHER

Model WHIRLPOOL

Near Parma, OH 44134

Chad P.

Job Details: 07/18/2017

Found harness to shifter and stator shorted. Wires directly into stator and shifter. Needs both replaced.

We serviced a

WFC340S0EW0 WHIRLPOOL

Model RANGE

Near Willoughby, OH 44095

Corina H

Job Details: 07/18/2017

Replaced the door latch. Optest ok.; Job Cmpltd

We serviced a

ED2GVEXVD01 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, OH 44118

Paul H.

Job Details: 07/18/2017

Found ice maker motor dead. Needs i.m. Replaced. Also water flow very slow. Removed filter no change. Water supply checks good. Needs housing replaced. ; ordrng 1 WPW10121138 (HOUSING) and 1 WPW10190965 (I.M.

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield, OH 44054

Alice M.

Job Details: 07/18/2017

CC of noise at startup, ran test 4 to observe, startup sound was normal, three phase compressor does have a little more of "a sound" to it at startup, but again, what was observed was normal, as for IM, partially frozen batch in mold at time of service, tested IM fan to see if that is source of IM noise, fan is good, IM is causing noise, ordering IM; ordrng 1 W10917790 (ICE MAKER)

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Grafton, OH 44044

Paul H.

Job Details: 07/18/2017

Customer had unit paused when we arrived, started unit, wash plate is definitely stripped, causing a rubbing sound, needs replaced, as unit began to spin, slipping occured again, hub needs replaced as well

We serviced a

WTW8500DW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44120

Dan

Job Details: 07/18/2017

Customer complaint of f5 error code, ran diagnostics found f9e2( water ring detected, pump drive system problem) and f0e5(off balance) error code, unit passed tests for error codes shown, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Westlake, OH 44145

Brian B

Job Details: 07/18/2017

Found that a baked potato had caught on fire. Fire damage inside unit. Sent pics. Cust stated that the potatoes have not been cooking properly, sometimes hard and undercooked and sometimes overcooked. Also, she said condensation was building up inside door glass. Found open cavity tstat...Per BB, ok to order moisture sensor, control,TT, TT motor, coupling, cavity tstat, and TT ring.; ordrng 1 W10337248 (driver,turntable) and 1 W10476901 (thrmst-fix) and 1 W10531726 (tray-cook) and 1 W10642989 (TT MOTOR) and 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL) and 1 WPW10679311 (TT RING), schdld next appmnt for 7/19 WED 12-

We serviced a

WEE730H0DS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44113

Dan

Job Details: 07/18/2017

Installed new cooling fan, op test good ; Job Cmpltd

We serviced a

GSE25ESHCSS GE

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Chris H.

Job Details: 07/18/2017

Customer complaint that units mullion is very hot, found condenser fan motor not running, receiving power, replaced fan motor from truck surplus, op test good ; used 1 67003241 (CONDENSER FAN MOTOR ) from stock, Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near North Olmsted, OH 44070

Brian B

Job Details: 07/18/2017

Replaced i/m. Cycled and filled.. optest ok..; Job Cmpltd,

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, OH 44121

Corina H

Job Details: 07/18/2017

CC that the FF is not cooling. Ff 43 ff 11 removed the evap cover, covered in frost. found the door gasket on the FF was coming off. Reattached the ff gasket and used vasoline around the seal. optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model LSR6332KQ0

Near Willowick, OH 44095

Brian B

Job Details: 07/18/2017

CC water splashing out of washer. Took off case to make sure no leaks or broken/missing gaskets. Everything checked out ok. Washer was tilted very far back, leveled out washer. Advised customer whirlpool does not recommend using GFCI outlets to power washers.; Job Cmpltd,

We serviced a

MAYTAG DRYER ELE

Model MEDX655DW1

Near Westlake, OH 44145

Tim G.

Job Details: 07/18/2017

Complaint that the unit is not heating" tested unit on a high heat timed dry and found no heat. Checked power and found 240vac present. Found the high limit open on the element. Replaced high limit and thermal cutoff with kit, op test good. Tech advised customer to call vent cleaning company to have venting clean. ; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWQ00

Near Westlake, OH 44145

Brian B

Job Details: 07/18/2017

, Replaced filter housing. Tested water. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job compltd

We serviced a

AMANA REFRIGERATOR

Model ARB2557CSR

Near Solon, OH 44139

Robert A.

Job Details: 07/18/2017

Recovered refrigerant, replaced evap and drier, pulled 28"vac w/pump, watched, no change, charged 5oz r134a, unit cooling, op test ok

We serviced a

WDP340PAFB0 WHIRLPOOL

Model DISHWASHER

Near South Euclid, OH 44121

Corina H

Job Details: 07/18/2017

CC that its leaking. The drain pump was not connected to the motor. Found the drain pump and the motor clips are broken. Will need a new pump motor. Called BB to order parts. ; ordrng 1 W11025157 (PUMP MOTOR), schdld next appmnt for 7/24 MON

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0

Near Bay Village, OH 44140

Brian B

Job Details: 07/18/2017

Replaced panel. Ran test cycle. Cleaned gasket and adjusted feet so door closes evenly.. Optest ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near Beachwood, OH 44122

Robert A.

Job Details: 07/18/2017

Installed pad set, good, Complaint, ice melting, ran diagnostics, found ice rm fan not running, removed, reset connections, tested again, has power, not running, needs ice fan; ordrng 1 W10281584 (ICE FAN), schdld next appmnt for 7/24 MON !,

We serviced a

WFG371LVS1 WHIRLPOOL

Model RANGE

Near North Olmsted, OH 44070

Chris H.

Job Details: 07/18/2017

Customer complaint that unit is not heating past 100 degrees, unit is a direct spark ignition system and is grounded properly, started unit on bake 350, ignitor clicked twice then ignited, temp sensor reading around 1100 ohms, let unit preheat, temp was a little lower then 350, calibrated unit,no issues discovered, unit is operating as designed ; Job Cmpltd

We serviced a

WRF560SEYB05 WHIRLPOOL

Model REFIGERATOR

Near Cleveland, OH 44102

Dan

Job Details: 07/18/2017

Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, defrost heater is working, unit already has upgraded plastic evaporator thermistor installed, unable to duplicate the problem, unit is operating as designed, advised customer if problem persists to contact whirlpool and leave unit plugged in and running; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXB01

Near Franklin Township, OH 44240

Tim G.

Job Details: 07/18/2017

Installed evap and compressor. Pulled and held a 28"vac. Recharged unit with 5.0oz of 134a and found good frost pattern on the evap. Sealed unit and advised the customer to allow 12-24 hrs for complete cooling and ice production. Tech also repaired line to water valve due to crack. ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,

We serviced a

JGS9900CDB01 JENN-AIR

Model RANGE

Near Cleveland, OH 44102

Jessica Shreve

Job Details: 07/18/2017

, Customer complaint that oven is too cold, started bake for 350 degrees, burner did not light, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Grafton, OH 44044

Paul H.

Job Details: 07/18/2017

Ran diagnostics, no errors, ran auto test, no noise, visually inspected cam/belt/pulley area, no issues, had customer start a wash and observed, no unusual noises observed, op test ok.

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Eaton Township, OH 44044

Paul H.

Job Details: 07/18/2017

Replaced main control, ran diagnostics, ran auto test, op test ok; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Elyria, OH 44035

Jeff M

Job Details: 07/18/2017

Ran diagnostics, f5e2 lid lock, cleared, ran auto test, no issues. Noticed machine off balance, advised customer to use shims, also recommended changing drain screen on drain hose, as it is slow flowing. No issues found; Job Cmpltd

We serviced a

WMH31017AS1 WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 07/18/2017

Replaced main control board, no power, traced source back through cavity thermostat, power at wire harness to board, but no operation. Board recieved faulty, spoke with office, scheduling for Wed, ; ordrng 1 WPW10498011 (cntrl-elec), saved tck

We serviced a

KDTE104ESS KITCHENAID

Model DISHWASHER

Near Dorset, OH 44032

Jeff M

Job Details: 07/18/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRF560SMYW05 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 07/18/2017

The units door handle is chipped and the crisper drawer falls off the track it's new railings and the doorhandle; ordrng 1 W10830136 (HANDLE) and 1 WPW10468555 (L RAIL) and 1 WPW10468557 (CENTER RAIL),

We serviced a

NED4655EW1 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44127

Chad P.

Job Details: 07/18/2017

Unable to locate any debris is lint trap, housing, blower or venting. Op test ok. ; Job Cmpltd

We serviced a

WRF989SDAM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 07/18/2017

Installed evap amd drier. Charged 5.5 oz. op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WGD8500DW3

Near Bay Village, OH 44140

Brian B

Job Details: 07/18/2017

Cust said after first cycle, display said EN8. Next cycle, display went to 8 hrs, 98 min. Now display showing .8.. no pads working. Machine will not start. Called whirl TL, Mark. Phone broke up before I could get file #. He said moisture is getting into UI panel. He said to check vent pipe inside machine and make sure it is not separated and check outside vent. Vent pipe is secure and not separated. Checked outside vent hood. Clogged up with wet lint. Vent runs through a crawl space. Advised customer that vent must be repaired. Will need another UI panel. Office to order part. Cust going out of town on fri. R/s for 7/31.; ordrng 1 W10860919 (PANEL), schdld next appmnt for 7/31 MON !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Chardon, OH 44024

Robert A.

Job Details: 07/18/2017

Cleared ice, replaced harness and fan, fan running, op test ok; Job Cmpltd

We serviced a

MFI2570FEZ01 MAYTAG

Model REFRIGERATOR

Near Fairview Park, OH 44126

Chris H.

Job Details: 07/18/2017

Installed new door, op test good; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Cleveland, OH 44108

Dan

Job Details: 07/18/2017

Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill), f7e6(motor fault, and f0e2(over suds) error codes, ran manual test cycle, unit spins and agitates, found drain hose laying on the floor, corrected drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Bay Village, OH 44140

Brian B

Job Details: 07/18/2017

Machine mot draining. Removed drain pump and found a piece of glass in pump. Removed, ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MET3800XW1

Near Chardon, OH 44024

Robert A.

Job Details: 07/18/2017

Found wire to t fuse stuck in motor and cut, repaired, moved harness, ran unit, op test ok; Job Cmpltd,

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Leroy Township, OH 44077

Corina H

Job Details: 07/18/2017

, Replaced the water valve. Water pressure is good. Put screens in the water lines. Optest ok.; Job Cmpltd

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Euclid, OH 44132

Dan

Job Details: 07/18/2017

Customer complaint that unit gets too hot, started timed dry cycle, burner is lighting and shutting off normally, unit pulling correct amperage, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Parkman Township, OH 44062

Tim G.

Job Details: 07/18/2017

Complaint that the unit runs then the customer finds the unit not running as if someone opened the door and didnt press start to resume. Checked unit and found the UI turning on and off. Checked the pigtail and found good. Removed door panel and checked the power at the board with both digital and analog meter and found 120vac steady and present when control shuts down. Found cause to be internal power failure of the control. Found the control is covered for 60months. Customer to only pay labor. ; ordrng 1 W10866116 (cntrl-elec. 183.63), schdld next appmnt for 7/24 MON !,

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Cleveland, OH 44135

Brian B

Job Details: 07/18/2017

CC that machine is leaking. Found crack in water valve. Will need new valve. Office to order part.; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 7/21 FRI !,

We serviced a

WHIRLPOOL WASHER

Model MAV3855AWW

Near Westlake, OH 44145

Brian B

Job Details: 07/18/2017

CC of sqoeeking at end of cycle. Ran spin cycle. Brake squeaking when machine stops. Put some lubricant into break assembly. Now stopping smoothly. Advised cust that when this machine stops, some squeaking is normal . Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED86HEBW0

Near Westlake, OH 44145

Brian B

Job Details: 07/18/2017

Removed top and front. Replaced thermal cutoff. Also replaced wires as they were burned. Tested machine. Heat and airflow normal. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near North Olmsted, OH 44070

Brian B

Job Details: 07/18/2017

Found ff section full ofwater droplets on ceiling and freezer has frost on ceiling and door. Installers had reversed doors and now hinge side of gasket not sealing. Used steamer to relax and reform ff gasket. Dried out inside of unit. Both gaskets now sealing. Customer has plastic waterline attached. Advised that this is a flood hazard. Advise using copper or braided flexline. Optest ok.; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHC2342LP1

Near Lakewood, OH 44107

Brian B

Job Details: 07/18/2017

Checked temps. 15 freezer, 64 ff.. machine not defrosting. Called frig TL , he wLked me through diag. Step 26, open terminator. Replaced tstat from t/s. Tested defrost. Optest ok.; used 1 WP10442411 (THERMOSTAT) JOB COMPLTD

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Huntsburg, OH 44046

Robert A.

Job Details: 07/18/2017

Installed term block nd pigtail, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

GE ICEMAKER

Model ZDIS150WSSE

Near Willoughby Hills, OH 44094

Robert A.

Job Details: 07/18/2017

Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near University Heights, OH 44118

Robert A.

Job Details: 07/18/2017

, Ran diognastics, cold water, temp after fill 73deg, need to run hot water in sink before starting unit, watched cycle, heater is working, suds in unit, need to use less soap, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WGG555S0BS06

Near University Heights, OH 44118

Robert A.

Job Details: 07/18/2017

Found bottom door not closing correctly, found screw not all the way in on the face of oven, tightened, door closing correct, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Windham, OH 44288

Tim G.

Job Details: 07/18/2017

Complaint that the unit displays F51 (RPS failure). Checked and found the rotor bolt loose causing the error. Tightened and tested, op test NG bearings have failed. Replaced same, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

We serviced a

MHP30PRAWW0 MAYTAG

Model WASHER

Near Harpersfield Township, OH 44041

Corina H

Job Details: 07/18/2017

CC has an error code f28. Tried to run diag. Would not go into diag. Unplugged unit waited 30 sec.still no good. Called GS had me Unplugged the blue wire to see if i could run diag. No good. Will need a central control unit and a motor control unit. Please call cust with est to fix. Bill to cust. ; ordrng 1 WPW10311755 (cntrl-elec) and 1 WPW10525374 (cntrl-elec)

We serviced a

110.20956993 KENMORE

Model WASHER

Near Ashtabula, OH 44004

Corina H

Job Details: 07/18/2017

Replaced the gear case. Found the o ring to the fabric softner is dry rotted. Will need to be replaced. Cust does not want to repair. Ran 6 wet bath towels put it on a spin, spun out. Optest ok

We serviced a

KSCS25FKSS02 WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chris H.

Job Details: 07/18/2017

, Customer complaint that unit s water line came loose again and is rattling against the back of the cabinet, ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near Streetsboro, OH 44241

Tim G.

Job Details: 07/18/2017

Installed hinge and bearings, op test good. Lid now aligned properly.; Job Cmpltd,

We serviced a

ED25PEXHB00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44128

Chris H.

Job Details: 07/18/2017

Customer complaint that units ff door is not closing correctly and the unit is not making ice, icemaker is receiving 120 volts but not cycling, mold is empty, ff door closer has disinigrated, u it needs a new icemaker and ff door closer, confirmed with bb ordering parts; ordrng 1 W10190935 (ice maker asy ), schdld next appmnt for 7/25 TUE

We serviced a

MFI2067AES WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Chris H.

Job Details: 07/18/2017

Customer complaint that unit is not making ice, found icemaker mold filled with cubes, icemaker wouldnt eject cubes, replaced icemaker from truck surplus, mold filled advised customer to monitor, pantry lid and rht bracket are broken as well as ff door gasket torn, ordering parts, spoke with gs ; ordrng 1 W10827015 (cover) and 1 WP12656018 (endcap) and 1 WPW10435969 (gasket-fip), schdld next appmnt for 7/24 MON

We serviced a

WDF520PADM3 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chris H.

Job Details: 07/18/2017

Customer complaint that units dispenser lid is broken, confirmed, needs dispenser, ; ordrng 1 WPW10671905 (dispenser), schdld next appmnt for 7/24 MON

We serviced a

WHIRLPOOL GAS RANGE

Model WFG515S0ES0

Near Solon, OH 44139

Tim G.

Job Details: 07/18/2017

Complaint that when the hood is on it causes the rr burner to go out when simmering. Checked the flame size on simmer and found without the fan on the flame was struggling. Adjusted flame, op test good. ; Job Cmpltd,

We serviced a

WRF989SDAH00 WHIRLPOOL

Model REFRIGERATOR

Near Kirtland, OH 44094

Dan

Job Details: 07/18/2017

Recovered refrigerant, installed compressor , fresh food section evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

We serviced a

WDF520PADM3 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chris H.

Job Details: 07/17/2017

Customer complaint that units dispenser lid is broken, confirmed, needs dispenser, ; ordrng 1 WPW10671905 (dispenser), schdld next appmnt for 7/24 MON

We serviced a

WFE540H0AS0 RANGE

Model WHIRLPOOL

Near North Royalton, OH 44133

Chris H.

Job Details: 07/17/2017

Customer complaint that unit is sparking, power cord is good, unit is teceiving 240 volts, found heating element damaged and weak causing the spark, control is sending 240 to element, unit needs a new heating element, spoke with gs ordering part ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 7/21 FR

We serviced a

GB2FHDXWQ05 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Jeff M

Job Details: 07/17/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

11026732500 KENMORE

Model WASHER

Near Madison Township, OH 44057

Corina H

Job Details: 07/17/2017

CC the the unit is leaking. Found the drain pump has a crack in it. Replaced the drain pump from t/s. Ran a drain and spin. Optest ok.; used 1 WP3363394 (PUMP 3600) from stock, Job Cmpltd

We serviced a

WTW7000DW0 WHIRLPOOL

Model WASHER

Near Highland Heights, OH 44143

Corina H

Job Details: 07/17/2017

CC that the unit moves a lot and is very loud. Ran diag F0E3 overload, f0e5 Off Balance Load. Ran test 51, passed. Ran a rinse and spin on high, drive shaft sounds good. When agitating it was making a very loud noise. Removed the washplate and found change underneath the washplate. Ran a calibration. Optest ok.; Job Cmpltd

We serviced a

KFXS25RYWH1 KITCHENAID

Model REFRIGERATOR

Near Highland Heights, OH 44143

Corina H

Job Details: 07/17/2017

Replaced the ff door gasket. Steamed the gasket to have a tight seal. Optest ok.; Job Cmpltd

We serviced a

MFF2558FEZ01 WHIRLPOOL

Model REFRIGERATOR

Near Chester Township, OH 44026

Corina H

Job Details: 07/17/2017

CC that there is frost in the fz. Found the bottom of fz door gasket was not touching the frame. Used steamer to steam the bottom of the fz gasket and fz light. Optest ok. ; Job Cmpltd

We serviced a

WMH31017AS4 WHIRLPOOL

Model MICROWAVE

Near Parma, OH 44134

Chris H.

Job Details: 07/17/2017

Installed new cap, diode and fuse, heated glass of water, op test good; Job Cmpltd

We serviced a

MVWC415EW1 MAYTAG

Model WASHER

Near Broadview Heights, OH 44147

Jessica Shreve

Job Details: 07/17/2017

Customer complaint that unit will not advance past sensing fill, ran diagnostics no codes stored unit completed its service cycle, customer had presoak option on which is why unit would not advance, no issues with unit, unit is operating as designed ; Job Cmpltd

We serviced a

WRT318FMDB01 whirlpool

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Chris H.

Job Details: 07/17/2017

Installed new control, replaced thermistor with plastic style from ts, op test good, took core for return; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

ABC2037DPS WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Chris H.

Job Details: 07/17/2017

Customer complaint that unit is not cooling, but is cooling now, frz temp at -5 ff section at 36, both temps are adjusted to low, corrected temps, frost pattern is good , evap fan is running,condenser coils are covered in dirt hair build up, no further issues discovered, unit operates as designed ; Job Cmpltd

We serviced a

WTW4900BW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44103

Dan

Job Details: 07/17/2017

Customer complaint that unit is notadvancing through cycles, ran diagnostics found f7e6(motor fault) and f7e5( shifter fault) error codes, found shifter motor out of range, unit needs new shifter, installed new shifter, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

We serviced a

JFI2089AEP13 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Dan

Job Details: 07/17/2017

Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

AGR5330BAW1 AMANA

Model RANGE

Near Lakewood, OH 44107

Dan

Job Details: 07/17/2017

Customer complaint that food spilled between door glas, pulled apart oven door and allowed customer to clean, reassembled and reinstalled door, op test good ; Job Cmpltd

We serviced a

KGCU462VSS01 KITCHENAID

Model COOKTOP

Near Cleveland, OH 44102

Dan

Job Details: 07/17/2017

Customer complaint that ignitors constantly ignite during use, lit all burners, all burners working, ignitors only arc when burner knob is on lite, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

KRFC302ESS00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44102

Dan

Job Details: 07/17/2017

Installed new door gasket, op test good ; Job Cmpltd

We serviced a

KUDS03FTSS3 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Paul H.

Job Details: 07/17/2017

Water leaking under unit, found crack where solenoid comes together with valve housing, valve needs replaced. Quoted W1064804

We serviced a

KDTE254ESS2 KITCHENAID

Model DISHWASHER

Near Bay Village, OH 44140

Paul H.

Job Details: 07/17/2017

Found drain line to be almost level with drain port on disposal, raised line to give proper high point, started a wash, waited, then did cancel/drain, drained efficiently, op test ok; Job Cmpltd

We serviced a

KRSC503ESS00 KITCHENAID

Model REFRIGERATOR

Near Bay Village, OH 44140

Paul H.

Job Details: 07/17/2017

Replaced IM, tested fill, op test ok; Job Cmpltd,

We serviced a

KSRG22FKSS04 KITCHENAID

Model REFRIGERATOR

Near Avon Lake, OH 44012

Paul H.

Job Details: 07/17/2017

Found paddle peg out of port for ice flapper, causing flapper to not seal properly, realigned and secured, checked with light, good seal, op test op

We serviced a

MMV4205DS3 MAYTAG

Model MICROWAVE/CONVECTION

Near Lorain, OH 44053

Paul H.

Job Details: 07/17/2017

Replaced door switches, tested unit, op test ok; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Sheffield, OH 44054

Paul H.

Job Details: 07/17/2017

Ran diagnostics, f8e1 long drain, only error found, cleared, ran auto test, checked hose, hose good, unit having issue with pressure circuit, unable to determine water level, ordering main control; ordrng 1 W11116590 (CNTRL-ELEC)

We serviced a

CAE2743BQ0 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 07/17/2017

Ran diagnostics, f2e1 stuck key, f5e1 lid lock, ran test, start button is sticking inside housing, this is being caused by the peg on control, lid latch is sticking as well, needs to be replaced ; ordrng 1 W10860464 (cntrl-elec) and 1 WPW10482836 (latch)

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 07/17/2017

The unit is slightly leaking from the tub seal needs new tub to; ordrng 1 W10300924V (TUB SEAL),

We serviced a

MDB7601AWQ MAYTAG

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 07/17/2017

The unit is not responding needs a new user interface; ordrng 1 6-919825 (panel-con),

We serviced a

MVWC200XW3 MAYTAG

Model WASHER

Near Painesville Township, OH 44077

Jeff M

Job Details: 07/17/2017

The unit it's going off balance and a spin cycle i found the suspension was very weak and customer is using the correct settings for the load that she's washing; ordrng 1 W10780048 (SUSPENSION)

We serviced a

ATF6700FS1 FRIGIDAIRE

Model WASHER

Near Saybrook Township, OH 44004

Jeff M

Job Details: 07/17/2017

, Installed new part unit op tested good ;

We serviced a

MGR8800FZ0 MAYTAG

Model RANGE

Near Strongsville, OH 44136

Chad P.

Job Details: 07/17/2017

nstalled control and ran bake at 350. Op test ok. Advised to use as normal. If there are any issues please contact wpl and they will dispatch us back out. ; Job Cmpltd

We serviced a

GHW9100LW1 WHIRLPOOL

Model WASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 07/17/2017

Found debris in pump broke pump impeller off. Replaced pump. Op test ok. ; used 1 280187 (PUMP-WATER)

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Columbia Station, OH 44028

Chad P.

Job Details: 07/17/2017

Arrived to find that unit is being replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Cleveland Heights, OH 44106

Robert A.

Job Details: 07/17/2017

Temps good, cust stated that the ff evap was frozen, he defrosted unit, checked sensors, good, relocated ff sensor on evap. Op test ok; Job

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Cleveland, OH 44108

Robert A.

Job Details: 07/17/2017

Ran diognastics, f7e9 locked rotor, basket spins free, found rotor spins free, not connected to basket, needs trans; ordrng 1 W10754448 (CLUCH) and 1 W10811956 (GEARCASE), schdld next appmnt for 7/21 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Bedford Heights, OH 44146

Tim G.

Job Details: 07/17/2017

Recovered unit and installed the ff evap. Pulled a 28"vac and watched. Found no leaks and recharged with 5.50oz of 134a. Found good frost patteren and good pressure. Advised the customer to allow 12-24hrs for complete cooling. ; Job Cmpltd,

We serviced a

KFIS29PBMS02 KITCHENAID

Model REFRIGERATOR

Near Euclid, OH 44123

Chad P.

Job Details: 07/17/2017

Found unit running and cooling. Cust had previously had a different co. Out and they defrosted it but suggested for additional service. Advised to monitor. Op test ok

We serviced a

MGR6875ADB MAYTAG

Model RANGE

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 07/17/2017

Found switch for center burner stuck in the ignitor position. Needs switch assy replaced. ; ordrng 1 12002791 (swtch-ignr

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Cleveland Heights, OH 44121

Robert A.

Job Details: 07/17/2017

Ran diagnostics, thermistors good, ran comp and cond fan, good, ran evap fan, good, ran damper, good, ran forced defrost, good, no odd noises, found water valve buzzing when cycling, no water hooked up, turned off i/m, op test ok; Job Cmpltd,

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