Service History 1342 | Freds Appliance

Near Cleveland, Ohio 44102

Corey L.

Job Details: 08/30/2018

WRT311FZDW00 Whirlpool Refrigerator Replaced thermostat, op test good, advised to wait 48 hours for temps to be correct ; Job Cmpltd

We serviced a

KSF26C4XYY03 Whirlpool

Model Refrigerator

Near Shaker Heights, Ohio 44122

Paul P.

Job Details: 08/30/2018

Per service pointer #W10666204, replaced user interface and diagnostic tested ice maker operations. Refrigerator is operating properly. Set down mitigation mat.; Job Cmpltd

We serviced a

MVWC200XW3 Whirlpool

Model Washer

Near Cleveland, Ohio 44108

Corey L.

Job Details: 08/30/2018

Customer complaint washer not spinning clothes out all the way, drain pipe is installed correctly, started drain and spin cycle, unit drained and spun, ran diagnostics, found f2e1 stuck key, started manual test cycle, unit passed heavy and light agitation, low and high spin, calibrated unit, cannot duplicate the problem, unit is operating as designed, advised customer load size is 6-7 bath towels about halfway up the basket, customer thought the dial should move throughout he cycle, explained the dial only selects the cycle and the led indicators advance throughout the cycle, once a cycle is started changing the selection on the dial will not change anything, you would need to cancel and start a new; Job Cmpltd

We serviced a

MFF2558FEW00 MAYTAG

Model REFRIGERATOR

Near Chester Township, Ohio 44026

Dan

Job Details: 08/30/2018

Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, used heat and petroleum jelly to adjust door gasket , door is sealing now, op test good ; Job Cmpltd

We serviced a

665.15912001 KENMORE

Model DISHWASHER

Near Strongsville, Ohio 44149

Mac

Job Details: 08/30/2018

Control panel membrane is separating. Needs control panel.

We serviced a

WRT311FZDW WHIRLPOOL

Model REFRIGERATOR

Near Independence, Ohio 44131

Chad P.

Job Details: 08/30/2018

Found water from drip pan getting into air intake for ff section. Adjusted pan. Advised 24-48 hrs for normal op. ; Job Cmpltd

We serviced a

MVWC416FW1 Maytag

Model Washer

Near Bedford Heights, Ohio 44146

Corey L.

Job Details: 08/30/2018

Customer complaint of a loud noise while washing, confirmed when running light agitation test there is a loud noise coming from under the unit, found a piece of cardboard lodged in shroud and hitting pulley, cleared, op test good

We serviced a

WRB322DMBW00 Whirlpool

Model Refrigerator

Near Bedford Heights, Ohio 44146

Corey L.

Job Details: 08/30/2018

Installed new damper, op test good; Job Cmpltd

We serviced a

GDT545PSJ2SS GE

Model Dishwasher

Near Lakewood, Ohio 44107

Paul P.

Job Details: 08/30/2018

Replaced inside upper tub latch in dishwasher. Dishwasher latch now has full circuit to machine control. Did test with door open and closed, control still not reading the latch circuit closed when door is closed. Office to order machine control. Did not set down mitigation mat, dishwasher still does not operate.; ordrng 1 WD21X24798 (MACHINE CONTROL),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/30/2018

The door was propped open with ice. Cleaned the ice outside unit tested good; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW5100DW

Near Eastlake, Ohio 44095

Jeff M

Job Details: 08/30/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS20EVMS4

Near Willowick, Ohio 44095

Jeff M

Job Details: 08/30/2018

Installed new filter unit op tested good ; Cllctd $96.25 CC Ref # 1231238667, Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ06

Near Euclid, Ohio 44143

Jeff M

Job Details: 08/30/2018

Called wp Techline # 7722827059 insulation is separating at the surrounding housing of the icemaker call Techline customer will be in contact with Whirlpool in 72 hours for most likely an exchange; Job Cmpltd,

We serviced a

GE DISHWASHER

Model GDT550HSD1SS

Near Willoughby, Ohio 44094

Jeff M

Job Details: 08/30/2018

The unit is not drying found the TOC fuse open needs the TOC kit estimate only; ordrng 1 WD49X23779 (DRAIN KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ06

Near Euclid, Ohio 44143

Jeff M

Job Details: 08/30/2018

We serviced a

WRS588FIHV00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, Ohio 44060

Dan

Job Details: 08/30/2018

Customer complaint that unit is starting to warm up, found leak at compressor, unable to repair, unit needs new compressor ; ordrng 1 W10780378 (compressor)

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Mac

Job Details: 08/30/2018

, Drain tube was clogged. Cleared clog

We serviced a

WHIRLPOOL DRYER

Model MED9700SQ0

Near Chagrin Falls, Ohio 44022

Jeff M

Job Details: 08/30/2018

Main control relay is not closing properly not allowing it to send power to the motor. The main control needs replaced est only; ordrng 1 WP8546219 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Pepper Pike, Ohio 44124

Jeff M

Job Details: 08/29/2018

The sump seized up needs replaced. Cust is very unhappy she will speak with whirlpool. ;

We serviced a

MAYTAG DRYER

Model MEDB765FC

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 08/29/2018

he complaint was the units was not tumbling. I hooked it up machine works fine no noises produces heat drum rotates; Job Cmpltd

We serviced a

ROPER WASHER

Model RTW4516FW

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 08/29/2018

he unit has a long fill no fill code. I cycled both water valves unit tested good most likely customer in-home had one of the water lines disconnected or shut off that would keep the machine and a wash cycle continuously and eventually shut down; Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF3

Near Roaming Shores, Ohio 44085

Arthur V

Job Details: 08/29/2018

Found unit had a syce error (main bd issue) and no response from UI display Order both ; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power),

We serviced a

MGD5500FW0 maytag

Model dryer

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/29/2018

Replace fuse that was open in exhaust,it didn’t heat how it suppose to,call senior tech, explain situation he requested me to order a coil and an a.burner assembly and the ignator cause the ignitor glows but is not lighting up,call office to schedule customer when there is a cancellation ordering coil ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10118347 (valve-gas)

We serviced a

WDF550SAHB0 whirlpool

Model dishwasher

Near Parma, Ohio 44134

Corina H

Job Details: 08/29/2018

Cust showed pop, sent pic. CC that the unit does not start. Started a normal wash and let run for 10 minutes. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW00

Near Ashtabula Township, Ohio 44004

Arthur V

Job Details: 08/29/2018

Unit only running for 25 min before arrival. Found compressor running but no evap fan motor. Took off cover and found white wire going to evap fan not connected. Reattached. Stopped fan to see frost pattern in evap. Looked good. Unit op test good customer to monitor ; Job Cmpltd

We serviced a

WED5500XW0 DRYER

Model WHIRLPOOL

Near Cleveland, Ohio 44139

Dan

Job Details: 08/29/2018

Customer complaint of loud noise, started normal dry cycle no unusual noises heard, unit is operating as designed ; Job Cmpltd,

We serviced a

FFBD2406NW0A FRIGIDAIRE

Model dishwasher

Near Rocky River, Ohio 44116

Brian B

Job Details: 08/29/2018

CC that dishes are not drying. Found dispenser broken and door latch worn, must slam door to close

We serviced a

MAYTAG WASHER

Model MVWB750WQ1

Near Montville, Ohio 44064

Arthur V

Job Details: 08/29/2018

Found motor rotor loose from stator. Reinstalled using locktite on bolt. Est= 89.95 sc. 180.00 labor. 18.99 shipping. One part number W10435302 @ 105.61. And 1 WPW10178988 @ 32.36. Total est = 455.62. Customer to buy new.

We serviced a

WRS325SDHZ01 Whirlpool

Model Refrigerator

Near Berea, Ohio 44017

Corey L.

Job Details: 08/29/2018

Replaced parts supplied, purged water line, op test good

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Painesville, Ohio 44077

Arthur V

Job Details: 08/29/2018

Customer never experienced the washer regulating her temps before but it is normal for the washer to add some cold water to a hot load. See manual Unit is working properly ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock,

We serviced a

MAYTAG WASHER

Near Mentor, Ohio 44060

Arthur V

Job Details: 08/29/2018

Customer states unit would not start to fill for him. Upon arrival unit unplugged Powered back on ran diagnostics. No errors stored. Put unit in normal regular and let customer load with towels. Unit filled and washed Unit is working at this time. ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRQ

Near Painesville, Ohio 44077

Robert A.

Job Details: 08/29/2018

, Cust states she went to get the margarine from the fresh food area and it was softer then normal. Put temp probe in fresh food area ( no frost build up on back of freezer wall) mullion strip cool to the touch. Let unit run until it turned off by itself. Temp in fresh food at 38deg. Reset controls to allow more cold air to be routed to fresh food side customer checked her margarine and it is firm again. It is possible door didnt close all the way ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near North Madison, Ohio 44057

Arthur V

Job Details: 08/29/2018

Found loose connection at evap thermister. Repaired. Defrosted unit. Op test

We serviced a

MFI2665XEB7 MAYTAG

Model REFRIGERATOR

Near Willoughby, Ohio 44094

Chad P.

Job Details: 08/29/2018

Unable to locate drain tube at this time. Used t.s. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM00

Near Franklin Township, Ohio 44240

Robert A.

Job Details: 08/29/2018

Found lowside return sweating, system is factory, talked w/jr, insulated lowside line, op test ok; Job Cmpltd

We serviced a

WGD8000BW0 WHIRLPOOL

Model DRYER

Near Grafton, Ohio 44044

Mac

Job Details: 08/29/2018

Flame is not being pulled enough by the blower, causing it to heat thermal cutoff and limiter. Lint screen drops lint every load. Belt is stretched. Pulley is worn. Office to order pulley, belt, vent, cutoff and thermostat.; ordrng 1 W10120998 (screen) and 1 WP3391912 (thrmst-fix) and 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WP8544742 (belt) and 1 WP8573713 (cutoff-tml)

We serviced a

FFGF3047LSF FRIGIDAIRE

Model RANGE

Near WARRENSVL HTS, Ohio 44128

Dan

Job Details: 08/29/2018

Customer complaint that right side burners do not light, confirmed, cleaned burner heads, burners lit, op test good

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near Ravenna, Ohio 44266

Robert A.

Job Details: 08/29/2018

Ran unit, good air flow, good heat, unit working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model PWE23KMDHES

Near Kent, Ohio 44240

Robert A.

Job Details: 08/29/2018

, Found frz evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Brimfield, Ohio 44240

Robert A.

Job Details: 08/29/2018

Found ice build up in frz by door, needs service kit, installed kit, op test ok; used 1 W10916494 (SERVICE KIT) from stock, Job Cmpltd,

We serviced a

WRB322DMBW00 whirlpool

Model refrigerator

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/29/2018

Cc no ice ,I jump start ice maker and water valve,all cycle good adjust legs on fridge the door was opening to fast all opt test ok explain customer how machine works; Job Cmpltd

We serviced a

WGD4915EW2 whirlpool

Model dryer

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 08/29/2018

Replaced the gasket. Optest ok; Job Cmpltd

We serviced a

110.49972600 kenmore

Model washer

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 08/29/2018

CC that there is a grinding noise in the spin cycle. Ran a drain and spin. Will need the bearings, tub and basket. ; Job Cmpltd

We serviced a

MFX2570AEW3 Maytag

Model Refrigerator

Near Hambden Township, Ohio 44024

Brian M

Job Details: 08/29/2018

Evacuated r134a from unit Installed dryer and compressor Ran a 30 inch vac for 20 min Filled unit with 5.25 oz of r134a Frost pattern showed OP TEST OK

We serviced a

110.97872601 kenmore

Model dryer

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 08/29/2018

CC that the unit is not heating. The ignitor turns on but no gas comes out. Will need a new gas burner. Job Cmpltd

Near Brecksville, Ohio 44141

Corina H

Job Details: 08/29/2018

WMH53521HZ0 whirlpool microwaveCC that the door is shut and it says it’s open. Found the upper door cam is in the open position. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

KDTM354ESS3 kitchenaid

Model dishwasher

Near Westlake, Ohio 44145

Brian B

Job Details: 08/29/2018

Found broken rack adjusters. Top rack is falling; ordrng 2 WPW10546503 (ADJUSTER)s

We serviced a

KRMF706ESS01 kitchenaid

Model refrigerator

Near Westlake, Ohio 44145

Brian B

Job Details: 08/29/2018

Found machine at room temp.. lights are only thing working, no fans or compressor.. entered diag and tried to run compressor and fans, did not come on. Checked voltage into main control. 120v. Called whirl TL, Dustin, 7722827475. He said it could be main board or UI and should be replaced as set, but also could be a low voltage load on the low voltage bus. As tech was testing, machine started working. He said they have seen led board of pantry UI also cause this issue. Will order these 4 boards as we cannot isolate problem; ordrng 1 W10804160 (LED BOARD) and 1 W10826105 (PANTRY UI) and 1 W10894103 (UI) and 1 WPW10675033 (MAIN BOARD)

We serviced a

AFI2539ERM00 AMANA

Model REFRIGERATOR

Near Maple Heights, Ohio 44137

Dan

Job Details: 08/29/2018

Customer complaint that unit is freezing everything, found air damper not closing all the way, installed new air damper, op test good ; Job Cmpltd

We serviced a

FDB126RBS2 FRIGIDAIRE

Model DISHWASHER

Near Solon, Ohio 44139

Dan

Job Details: 08/29/2018

Customer complaint that unit is not draining, confirmed, drain pump is not working, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 A00126501 (drain pump assy)

We serviced a

NTC3500FW00 Whirlpool

Model Washer

Near Parma Heights, Ohio 44130

Paul P.

Job Details: 08/29/2018

Found penny stuck in drain pump, also debris above pump, from kink in line. Cleared drain pump and straightened drain line, ran through wash and drain cycles, washer is working properly

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Mac

Job Details: 08/29/2018

Locked rotor condition is 10.15 amps. Unit is drawing around 13 amps when compressor starts. ;ordrng 1 WPW10507886 (compressor)

We serviced a

KBFS22EWMS4 Whirlpool

Model Refrigerator

Near Cleveland, Ohio 44135

Corey L.

Job Details: 08/29/2018

Customer complaint of freezing food in fridge, confirmed temps were 18 ff and 07 frz, air damper working, ff thermistor has failed, unit needs new harness with thermistor; ordrng 1 WPW10273869 (harns-wire 49.54)

We serviced a

WHIRLPOOL RANGE HOOD

Model GXW7330DXS1

Near Rootstown Township, Ohio 44240

Robert A.

Job Details: 08/29/2018

Installed ballast and bulb, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,

We serviced a

CROSLEY DRYER

Model ZED7009GW0

Near Windham, Ohio 44288

Robert A.

Job Details: 08/29/2018

No pop date per entitlementRan unit, no heat, found unit recieving 120vac, needs 220vac, reset breaker, ng, need an electricion to correct power issueNote no vent hooked up, suggest a metal vent; Job Cmpltd

We serviced a

GTW460ASJ4WW GE

Model WASHER

Near Elyria, Ohio 44035

Mac

Job Details: 08/29/2018

Has error for spin. Ran through diagnostics ok. Office to order speed sensor and mode shifter. Put mitigation mat under washer.; ordrng 1 WH05X25036 (MODE SHIFTER) and 1 WH12X26329 (SPEED/HALL SENSOR)

We serviced a

FFTR1814QW0 FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, Ohio 44109

Chad P.

Job Details: 08/29/2018

Found both door seals bad and hinge and closer failed. Needs all set that liner is cracked all over and unit is rusting from the inside out. ; ordrng 1 240312421 (STOP) and 1 242193203 (gasket-frzr door) and 1 242193206 (gasket-refr door) and 1 5304507146 (BEARING)

We serviced a

MFT2776FEZ00 MAYTAG

Model REFRIGERATOR

Near Middleburg Heights, Ohio 44130

Chad P.

Job Details: 08/29/2018

Unit appears to have incomplete defrost. Ran defrost. Unit is able to defrost. Changed unit to time defrost. Advised to allow 48 hrs for normal operation. ; Job Cmpltd

We serviced a

KBFN402EPA02 KITCHENAID

Model REFRIGERATOR

Near Middleburg Heights, Ohio 44130

Chad P.

Job Details: 08/29/2018

Found mullion separating from door. Door checks good. Needs mullion replaced. ; ordrng 1 W10732110 (RAIL MULLION)

We serviced a

WFW9150WW00 Whirlpool

Model Washer

Near Fairview Park, Ohio 44126

Corey L.

Job Details: 08/29/2018

ustomer complaint washer starts but when the add a garment light goes off the wash light starts blinking and the unit does nothing, ran diagnostics found f8e1 no fill/low fill, cleared codes, found cold water turned off about 90 percent, opened the valve, started normal cycle, unit filled and advanced to wash, unit is operating as designed

We serviced a

11022102310 kemore

Model washer

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 08/29/2018

Cc clothes diorant and stain not coming off,explain customer to put put a cup of vinaiger or a pill a fresh to sanitize the basket cause the were using to much detergent before ,so the side it to open top and take out the ring of tub to show customer between inner and outer basket found lots of detergent build up in between and black stuff covering the little hose in tub show customer, did not leave water mat do to concrete all auto and manual test are good ; Job Cmpltd

We serviced a

WRX735SDBM04 whirlpool

Model refrigerator

Near North Royalton, Ohio 44133

Corina H

Job Details: 08/29/2018

CC that there is a loud noise. Found the condenser and compressor fan is off of the fan motor and broken. Placed a small fan behind the unit to keep the compressor from overheating. Will need a new blade and fan. Called SM to order part. ; ordrng 1 W11123104 (motor-cond) and 1 WP12825803 (blade)

We serviced a

WDRR2500K3WW GE

Model Washer

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 08/29/2018

Cc that unit leaks Found water valve cracked Needs water valve Customer does not want to repair

We serviced a

MEDC215EW1 Maytag

Model Dryer

Near Olmsted Township, Ohio 44138

Paul P.

Job Details: 08/29/2018

Checked dryer, found blower housing outlet close to blower wheel. Made sure all ventilation internal parts were aligned properly. Mentioned to customer to have solid vent cleaned for better air flow. Ran tests on safety devices in dryer, all testing proper ohm and open/close conditions.; Job Cmpltd

We serviced a

NTW4605EW1 Amana

Model Washer

Near Cleveland, Ohio 44135

Corey L.

Job Details: 08/29/2018

ustomer complaint of washer leaking after a load, ran diagnostics, no codes found, checked water valves no leaks, drain tube is in a standing pipe, found drain tube rubbing on concrete wall in the basement that created a few pin holes in the line, unit needs new drain tube; ordrng 1 W11244231 (DRAIN TUBE 18.36)

We serviced a

KBFS22EWMS5 Kitchenaid

Model Refrigerator

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 08/29/2018

Cc that unit not making ice and ice still all over freezer floor Found drip pan frozen over and ice maker rotating but not calling for water Steamed drip pan clear Installed icemaker from truck stock OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WFG320M0BS3 Whirlpool

Model Range

Near Cleveland, Ohio 44111

Corey L.

Job Details: 08/29/2018

Customer complaint surface burners not lighting, confirmed ignitor not clicking at all, unit is getting power and is properly grounded, found power getting to the spark module, module failed, unit needs new spark module; ordrng 1 WP6610341 (module-spk

We serviced a

LFHB2741PFBA frigidaire

Model refrigerator

Near South Amherst, Ohio 44001

Gabriel P

Job Details: 08/29/2018

Ran diagnostics test 63c tray twist shows 1 good,ran 55 c water valve is good,58c ice level sensor,is good ,57c evap fan did not turn on,ordering ; ordrng 1 5304493604 (fan & gasket kit)

We serviced a

KDFE104DWH5 kitchenaid

Model dishwasher

Near Amherst, Ohio 44001

Gabriel P

Job Details: 08/29/2018

Cc not cleaning dish good,told her about turning hot water on sink before running and she been doing that and she been cleaning filter found filter little dirty she said finish is doing little better for her, put 4 cups on top and 4 on the bottom if they all fill about the same machine working correctly told me tell customer to scrape dishes before put on dish washer leave water mat opt test ok ; Job Cmpltd

We serviced a

PBF2255HEQ WHIRLPOOL

Model REFRIGERATOR

Near Berea, Ohio 44017

Chad P.

Job Details: 08/29/2018

Installed ice maker. Cycled. Op test ok. 24 hrs to fill ice basket.

We serviced a

WRS325FDAW04 whirlpool

Model refrigerator

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/29/2018

Cc no ice,jump start ice,and finish all rotations and valve turn on and fill icemaker,there was lots of ice on tray icemaker is functioning correctly explain customer how long it takes to make ice and how machine works,opt test ok ,leave water mat ; Job Cmpltd

We serviced a

WRX988SIBM03 whirlpool

Model refrigerator

Near North Royalton, Ohio 44133

Corina H

Job Details: 08/29/2018

CC that the ff is not cooling and not making ice. Found the ff evap covered in ice and frost. Steamed out the evap and replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

JB850DF1BB GE

Model Range

Near Parma, Ohio 44130

Corina H

Job Details: 08/29/2018

CC that the front left burner does not work and the light for the surface stays on. Checked the burner and the coil is cracked. Will need a new switch and burner head, Job Cmpltd

We serviced a

GTW330ASK0WW GE

Model washer

Near Parma, Ohio 44129

Corina H

Job Details: 08/29/2018

CC that the unit did not put water into the washer. Started a heavy load and it started to fill and then washed then the control turns off. ; ordrng 1 WH18X27754 (CONTROL )

We serviced a

MGR8775AB1 MAYTAG

Model RANGE

Near Avon, Ohio 44011

Mac

Job Details: 08/29/2018

F3E0 error for open oven temperature sensor. Office to order temperature sensor.; ordrng 1 WPW10181986 (sensor)

We serviced a

KDDA27TRS00 kitchenaid

Model refrigerator

Near Bay Village, Ohio 44140

Brian B

Job Details: 08/29/2018

Machine not cooling. Found control making clicking noises. Removed upper drawer and found wire harness cut in half due to wire flexing. Machine will need main control and upper harness. Harness is NLA part # 2310007, control is Also NLA, part # 2252184. Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, Ohio 44011

Mac

Job Details: 08/29/2018

Lid switch error. Not locking. Replaced lid latch from truck stock. All tested ok. Put mitigation mat under washer.; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44128

Dan

Job Details: 08/29/2018

Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 9 degrees, found frost build up blocking air channels, cleared air channels and installed fan blade kit, op test good ; used 1 W10916494 (BLADE KIT )

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Newburgh Heights, Ohio 44105

Dan

Job Details: 08/29/2018

Customer complaint that display time does not change with cycle selection and lid lock light is always on, confirmed, reset control, lid lock light is off now, cycle time is changing with cycle selection, op test good ; Job Cmpltd

We serviced a

KDTE104DSS0 Kitchenaid

Model Dishwasher

Near Columbia Township, Ohio 44028

Paul P.

Job Details: 08/29/2018

Replaced pump and motor assembly. Ran normal clean and drain cycles, dishwasher is working properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

MDB7749AWM2 Maytag

Model Dishwasher

Near Cleveland, Ohio 44113

Corey L.

Job Details: 08/29/2018

Replaced control panel, op test good; Job Cmpltd

We serviced a

WTW5000DW0 whirlpool

Model washer

Near Parma, Ohio 44129

Corina H

Job Details: 08/29/2018

CC that the unit does not spin the clothes out. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Ran a manual spin found the hub is slipping. The one screw is stripped in the hub. Will need a new gearcase, hub, basket, tub and screw. ; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WP8533953 (screw)

We serviced a

WFW87HEDW0 whirlpool

Model washer

Near Bay Village, Ohio 44140

Brian B

Job Details: 08/29/2018

Replaced control. Ran co test cycle, all functions normal. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

KUIX505ESS2 kitchenaid

Model icemaker

Near Rocky River, Ohio 44116

Brian B

Job Details: 08/29/2018

Machine not making ice. Started unit, found drain cap loose on reservoir, causing all water to drain out as fast as it is filling. Tightened drain cap.. started unit and monitored as it cycled and made a slab of ice. All functions now normal. Advised customer on cleaning procedure.. op test ok.; Job Cmpltd

We serviced a

MVWB765FW2 MAYTAG

Model WASHER

Near Cleveland, Ohio 44120

Dan

Job Details: 08/29/2018

Customer complaint that unit is not draining, confirmed, do is not working, drain pump is recieving 120vac , installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Avon, Ohio 44011

Mac

Job Details: 08/29/2018

Not advancing after filling with water. All connections tested ok. Office to order sump assembly. ordrng 1 W11087376 (pump&motor)

We serviced a

WFE550S0HZ0 WHIRLPOOL

Model RANGE

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/29/2018

Preheat times of 15 min are normal. Advised on hidden bake element and how it needs to transfer heat through bottom cabinet. When changing temps and or opening door will increase the time unit takes to get to newly set temp. Unit will default back to preheat mode and may change temp on the display. Op test ok. ; Job Cmpltd

We serviced a

WED6400SW1 Whirlpool

Model Dryer

Near Cleveland, Ohio 44120

Corey L.

Job Details: 08/29/2018

Customer complaint dryer will not rotate or start timer just counts down, confirmed, found belt switch failed, unit needs new belt switch, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; ordrng 1 WP8566208 (switch-plg 35.31)

We serviced a

ARB220RCW AMANA

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/29/2018

Good frost pattern on evap. Temps check good in both sections. Fans and lights working correctly. Advised to use as normal and monitor. Op test ok. ; Job Cmpltd

We serviced a

KDTE704DPA0 Kitchenaid

Model Dishwasher

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 08/29/2018

Cc leaking from vent Removed panel, cleaned vent gasketOP TEST OK ; Job Cmpltd

We serviced a

WRF560SEYM02 whirlpool

Model refrigerator

Near Cleveland, Ohio 44107

Brian B

Job Details: 08/29/2018

Found machine not defrosting. Used steamer to clear ice. Removed evap panel. Ohmed out evap thermister, 2.4 k ohms, out of range. Replaced from t/s. Tested defrost, op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

WRS315SNHM00 whirlpool

Model refrigerator

Near Sheffield, Ohio 44054

Gabriel P

Job Details: 08/29/2018

Manager complain right wheel on fridge not working correctly,check wheel found out the clip that holds the wheel came off and got lost ordering part,leave water mat ; ordrng 1 W11251741 (PIN HITCH) and 1 WP2179826 (rivet)

We serviced a

WRS325FDAM02 whirlpool

Model refrigerator

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/29/2018

Drain tube was not replace all I had to do is steam out all ice that was clogging the vents and drain tube; Job Cmpltd

We serviced a

GSD640P-36BA GE

Model DISHWASHER

Near Highland Heights, Ohio 44143

Dan

Job Details: 08/29/2018

Customer complaint that unit is not washing, found timer not sending power to fill valve at cycle start, unit needs new timer; ordrng 1 WD21X626 (timer)

We serviced a

WOD93EC0AS05 WHIRLPOOL

Model WALL OVEN

Near Beachwood, Ohio 44122

Dan

Job Details: 08/29/2018

Customer complaint that steam builds up on upper oven door when lower oven is used, explained to customer that this normal due to design of oven doors, unit is operating as designed ; Job Cmpltd

We serviced a

MER6600FW1 MAYTAG

Model RANGE

Near Olmsted Township, Ohio 44138

Mac

Job Details: 08/29/2018

Replaced cooktop. Tested ok.; Job Cmpltd

We serviced a

WRF535SWHV00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Mac

Job Details: 08/29/2018

Freezer door is not sealing. Tried to install new door seal. No difference. Found door is warped. ; ordrng 1 W10919637 (dor-fip)

We serviced a

WFE550S0HV0 WHIRLPOOL

Model RANGE

Near North Ridgeville, Ohio 44039

Mac

Job Details: 08/29/2018

Convection fan has open winding. Office to order convection fan.; ordrng 1 W10330026 (motor-fan)

We serviced a

WRF990SLAM00 WHIRLPOOL

Model REFRIGERATOR

Near Brecksville, Ohio 44141

Chad P.

Job Details: 08/29/2018

ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)

We serviced a

WRT311FZDT01 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, Ohio 44124

Chad P.

Job Details: 08/29/2018

Temps and settings check good. Advised on controls. Op test ok. ; Job Cmpltd

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