We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/12/2021
"Cc that the unit is not locking the door and that they had the cycle done but it was wet by the end of the cycle. Ran diag no error code. Took panel off and verify hose. Ran auto test unit did not agitate. Lid lock pass. Hose is good , no kinks. Found shifter came off place. Replaced shifter from T/S. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 10/12/2021
"Cc that the unit is not cooling properly and then that the ice stoped for about 2 weeks ago. Took temps 35* on fresh food section and -5* on freezer. Ran diag for ice maker error code E5 timed ice maker. Took freezer evaporator off . Theres some evidence of unit not entering defrost. Called BJ help me diag unit. Comes to find out that control board is needed. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS
Near Streetsboro, OH 44241
Brian M
Job Details: 10/12/2021
"Cc unit not baking Found element open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.96419401
Near North Ridgeville, OH 44039
Angel
Job Details: 10/12/2021
Replaced control board. Preheated unit to 350*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, OH 44145
Gabriel P
Job Details: 10/12/2021
Found slider not engaging also found door bulking in and not sealing took pictures ordering door and slider ; ordrng 1 12977880SQ (Freezer stainless door) and 2 W11265130 (Slider)s
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Olmsted Township, OH 44138
Marie V
Job Details: 10/12/2021
"Replaced control and Ui. Started unit and checked air flow. Not good. Barely air coming out. Cant get to it because is under the home, also saw is a foil flexible vent, advice cust to replace with riding metal or flexible metal because those foil flexible are fire hazard. Op test okNo core for return."
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430WS02
Near Painesville, OH 44077
Dan H
Job Details: 10/12/2021
"Installed new control and oven temperature sensor, op test good"
We serviced a
WHIRLPOOL WASHER
Model LSB6500PW0
Near University Heights, OH 44118
Jason N
Job Details: 10/12/2021
"Installed drive parts. Ran wash/fill test, good agitation. Switched to spin, good basket spin out and drain out. No abnormal noises heard. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KEBS208BBL
Near Westlake, OH 44145
Angel
Job Details: 10/12/2021
Cc that unit has a f-1 error code. Confirmed unit has the f1 error code unit will need electronic oven control verified and part is discontinued oven is about 26 years old. Customer said they shop around for new one. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.2071299
Near Euclid, OH 44119
Joe O
Job Details: 10/12/2021
"Cc: not washing, not spinningFound motor just humming. Pulled drain pump off, motor still humming. Motor spins freely and turns agitator. Needs motor, capacitor, and couplerCustomer does not want to repair at this time ; ordrng 1 285753A (coupling,motor) and 1 WP3352287 (motor-drve) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near Strongsville, OH 44136
David R
Job Details: 10/12/2021
Found block terminal broken. Replaced from t/s. Tested. Good. Op test ok.; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 10/12/2021
"Cc unit not cooling or working. On UI display ice/water, temp, options, lock buttons will be lite and go off/on every 5 seconds. Customer had video on phone. Unit has been unplugged. Plugged in. Unit came right on. Only one try for unit to come on. Not doing any additional beeping. Checked UI and control. No marks on control and all wires plugged in. Unit is functioning normally as of today. Unit is good. Give 24 hours to return to normal temps.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD241BUW
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/12/2021
"Found latch broken also took pump apart found nothing clogging then took unit out found pumpkins seed stuck in hose by the pump connections clear out giving estimate for latch ; ordrng 1 5304516818 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44123
Joe O
Job Details: 10/12/2021
"Cc: oven not heating, control reading hotOhmed out oven sensor from control. 1085ohms from sensor. Needs controlControl out of stock. Office to reschedule ; ordrng 1 WPW10556708 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DG612
Near Brecksville, OH 44141
David R
Job Details: 10/12/2021
"Cc unit making noise. Found blower wheel broken. Ordering.; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WBSR3140G5WW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/12/2021
"Cc unit leaking.Customer stated unit will start to leak at a certain time in the cycle. Ran fill test, checked tub, valves and hoses. Found small amount of spray coming from under cold solenoid on inlet valve. Housing is cracked. Unit will need new inlet valve. ; ordrng 1 WH13X10027 (Inlet valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 10/12/2021
CC that the unit is an intermittent drain. Ran diag F9e1 long drain. Checked the drain pump chopper blade broken. Replaced the drain pump from surplus t/s. Service pointer #W11482561B the failure of the drain pump was due to the chopper blade broken. tarted a cycle. Opt test ok. ; used 1 W11497943 (Drain pump) from stock
We serviced a
FRIGIDAIRE RANGE
Model FCRG305LAFB
Near Cleveland, OH 44112
Corina B
Job Details: 10/12/2021
Replaced the igniter. Heated oven to 350*. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Painesville, OH 44077
Dan H
Job Details: 10/12/2021
"Customer complaint that unit is not starting, confirmed, unable to enter diagnostics or start cycle, unit needs new control; ordrng 1 W11481108 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Chardon, OH 44024
Dan H
Job Details: 10/12/2021
"Installed new water valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FJSS01
Near Westlake, OH 44145
Angel
Job Details: 10/12/2021
Replaced water valve tested dispenser. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/12/2021
"Cc unit not cooling or making ice Found freezer not properly defrosting Ran forced defrost heater not getting power Needs controls and evap fan kit ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap) and 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGS8800FZ1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/12/2021
Cc unit wont stop igniting Re seated all burners and clicking stopped Advised on burners OP Test Ok
We serviced a
WHIRLPOOL RANGE HOOD
Model UXT4030ADS2
Near Seven Hills, OH 44131
David R
Job Details: 10/12/2021
Customer had POP. Questions about fan speed. Only has a low and high. Used paper towel to make sure fan is sucking in air. Good. Checked tech sheet and owners manual. Unit is working properly as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Chardon, OH 44024
Dan H
Job Details: 10/12/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/12/2021
"Steam gasket,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
David R
Job Details: 10/12/2021
"Replaced valve, tested, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Dan H
Job Details: 10/12/2021
"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 60 degrees, evaporator fan is running, found evaporator frozen solid, found defrost sensor open, heater is working, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11449482 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY01
Near Westlake, OH 44145
Angel
Job Details: 10/12/2021
Cc that unit is leaking in front of refrigerator. Could not find any leaks and units temperatures are freezer 2* and fresh food section 40*. Found that the drip pan on fresh food section has the galvanized steel pan and its rusted will need that pan. Customer said they did not want to fix it since there moving soon.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF995FIFZ00
Near Westlake, OH 44145
Angel
Job Details: 10/12/2021
"Cc that unit was rattling on back of unit and that it was not cooling properly. When i arrived unit had been unplugged for 2 weeks there was noway of me finding out what was wrong with I did find a service pointer for frost build up in RC but i would be guessing. Explained to them to let it run for now and see if it happens again gave them the estimate for the parts they would need if they were to call back and they have the symptoms of the service pointer i described and showed them we would order the parts if they wanted to proceed with repair. Do not order parts just an estimate customer will call back if problem starts again.; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, OH 44122
Joe O
Job Details: 10/12/2021
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, OH 44136
David R
Job Details: 10/12/2021
"Replaced damper control. Reset temps to normal. Good, give 24hrs to return to normal temps. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315sdhz03
Near Jefferson, OH 44047
Dan H
Job Details: 10/12/2021
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/12/2021
"Cc unit motor faultCustomer stated he ran diagnostics and found a motor fault. Verified f7e6 for motor fault in fault history. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, W11531483 replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KENMORE DRYER ELE
Model 110.97872602
Near Avon Lake, OH 44012
Angel
Job Details: 10/12/2021
Cc that unit squeals sometimes when running. Verified and will need pulley will replaced dryer repair kit. Replaced all rollers belt and pulley tested unit sounds and works as designed. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/12/2021
"Cc: ice jamming, not dispensingFound ice cubes larger in the front of ice maker and smaller in the rear. Raised the front of refrigerator to level ice make. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, OH 44011
Angel
Job Details: 10/12/2021
Water valve was replaced. Ran a auto test and belt was screeching replaced belt from truck stock ran a auto test and passed Unit working as designed. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Maple Heights, OH 44137
Jason N
Job Details: 10/12/2021
"Cc unit error codesCustomer stated it washed 2 loads then stopped again that day. Ran diagnostics, no codes stored in history. Ran auto test, all functions passed. Found drain hose laying on floor next to wash tub. Secured drain hose to wash tub. Started normal cycle, unit filling and washing. Op test good. Did not install control, retrieved for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44127
Corina B
Job Details: 10/12/2021
"Replaced the control, ui, motor, thermistor and harness. Brought core back for return. Steamed out the evaporator. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Pepper Pike, OH 44124
Corina B
Job Details: 10/11/2021
Replaced the control. Programmed the control. Brought core back for return. Opt test ok. Advised cust to replace the Plastic water line to replace with a copper or braided flex line. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR WALL OVEN
Model JJW9530DDS
Near Pepper Pike, OH 44124
Corina B
Job Details: 10/11/2021
"Replaced the safety switch. Opt test ng. Control unlocking door. Checked the lock open in both positions. Will need a latch. When putting the door back on the right side hinge gave way. Will need a new latch, hinge ; ordrng 1 WP74009716 (Control) and 1 WPW10186996 (Lock) and 1 WP74010283 (Hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Strongsville, OH 44136
Gabriel P
Job Details: 10/11/2021
Unit was misdiagnosed and the gasket order was not the one that snap in the door is the one that is insulated to the door when I start to peeling the gasket door foam pieces start to come off customer needs both doors he will not fix; O-emld tckt
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Strongsville, OH 44136
Marie V
Job Details: 10/11/2021
Replaced frame glass and vent. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near South Euclid, OH 44121
Brian M
Job Details: 10/11/2021
Cc of no ice and lights dim E5 error Replaced ice maker and led 1 in freezer and 1 under icemaker OP Test Ok ; used 2 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Beachwood, OH 44122
Brian M
Job Details: 10/11/2021
"Cc unit not cooling Found leak at filter drier cap tube snapped off at braze joint also compressor extremely hotNeeds compressor and drier ; rqstng P&A on 1 W11126760 (compressor), ordrng 2 WPW10143759 (dryer)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/11/2021
"Replace control and heater,opt test ok"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Chardon, OH 44024
Joe O
Job Details: 10/11/2021
"Cc: not spinning, grinding noiseFound error code f7e5(shifter fault). Ran auto test. Watched. Found actuator is shifting but control not sensing the shift. Ran manual spin. Unit shifted to spin, spun for a second then stopped. Unit is sensing basket speed. Needs control and actuatorCustomer does not want to repair at this time; ordrng 1 W11116498 (cntrl-elec) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, OH 44026
Jason N
Job Details: 10/11/2021
"Did it install control board and temp probe. Ran bake test to 350 degrees. Checked amp draw on ignitor. Ignitor only drawing 2.65a. Ignitor is weak. Unit needs ignitor. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees, good ignition and preheat. Let cycle 4 times. Temps stable. No drop in temps. Operation test good. Retrieved parts ordered by customer for return. Will need credited for parts cost for misdiag. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID MICRO OVEN
Model KHMS2050SSS2
Near Beachwood, OH 44122
Jason N
Job Details: 10/11/2021
"Cc unit hood lights not working Ran light op test, light switch is intermittent, control will recognize switch push every so often, even so, lights will not illuminate. Checked bulbs, both bulbs have good continuity. Bulbs not receiving power from main relay board. Unit needs switch board and main relay board. ; ordrng 1 WP8206493 (Relay board) and 1 WPW10403040 (Switch board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Mentor, OH 44060
Joe O
Job Details: 10/11/2021
Installed drain hoses. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44129
Manny
Job Details: 10/11/2021
"Cc unit not washing and lights are blinking, confirmed that unit is stuck in a drain cycle, found water in the overflow switch tray, dried water and opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Independence, OH 44131
Manny
Job Details: 10/11/2021
"Cc unit agitation is not normal and wet clothes at the end of the cycle customer also stated that the unit goes out of balance a lot, verify that the agitator is only going one way, found error codeF7e5 for shifter fault, replaced shifter with pre Id, explain to customer that pillow, comforter and any heavy item can cause an auto balance load, advice customer to stop the unit rearrange the clothes and restart cycle if she encounters a off balance cycle, she asked if theres a way to bypass the latch, I told her we can not bypass any components and even if we could chances are that the washer might not work correctly. Ran diagnostics and calibration as well as a normal cycle with large towels go the towels really wet, cancel the cycle and switch to drain and spin, unit was rocking a bit, leveled the unit ran drain and spin opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 10/11/2021
"Cc that the unit is not turning on. Confirmed check power at the terminal block 120V, check power at the control board, 120V. Check for power getting out of control for UI 12VDC. U it will need new UI.; ordrng 1 W11460908 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 10/11/2021
"Found some water by the filter advise customer that is normal all she has to do is drain it for 2 minutes also explain how to properly use dishwasher ,no issue found opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBN00
Near Elyria, OH 44035
Angel
Job Details: 10/11/2021
Replaced bi metal tested if the units heater would turn on in defrost mode and it did also verified if motor on timer was running when cooling passed as well. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Lorain, OH 44053
Angel
Job Details: 10/11/2021
Replaced water valves tested unit no more noise from valves. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Angel
Job Details: 10/11/2021
Cc that unit is clicking when trying to agitate. Verified and found shifter out off place. Replaced with new one and ran a auto test. Unit spinning and agitating as should. Also recommended customer that 6 to 7 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 10/11/2021
"Replaced ui, main control board, water valve and ff section ice maker. Harvest ice maker and did a fill test.Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/11/2021
Cc unit not always going through cycle Found pressure to washer very low Advised on water pressure issue OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Brian M
Job Details: 10/11/2021
Cc unit leaking from filter Filter head cracked Replaced OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/11/2021
"CC that the unit is not cooling properly. Confirmed. Ff 56* Fz 4*. Found the evap wall covered in frost and ice. Found the evap fan not turning on. Will need a new fan and control. The ice maker arm is broken. Turned unit off advised cust to put a towel down for the water when it defrosts. Will need a new fan, control, and ice maker. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Motor) and 1 W11035836 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5700VW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/11/2021
Replaced the thermostat. Cycling on and off properly. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/11/2021
Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum. Charged system with 3.7oz of r134a. Low side pressure stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
David R
Job Details: 10/11/2021
"Replaced control, ran calibration and diagnostics. All components working correctly. Unit test good. Op test ok. Func"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Painesville, OH 44077
Joe O
Job Details: 10/11/2021
"Cc: would not start or allow cycle selectionsCustomer stated no keys would work, cycle select would not work. Stated lid would keep locking and unlocking. Found error codes f2e1(stuck key). Ran keypad test. All buttons functioning. Lid lock functioning. Needs ui and lid lockLid lock out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W10810403 (lid lock assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Manny
Job Details: 10/11/2021
"Installed glass brackets, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/11/2021
Unit is heating and cycling off and on as design also blower working as well but found barely air flow exiting out on the outside cause vent is too long or there is something clogged in inside vents
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Aurora, OH 44202
Brian M
Job Details: 10/11/2021
Cc unit not heating properly Ran diagnostics found no stored errors Ran auto test Verified heater is functioning Could not duplicate an issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/11/2021
Replaced the ui and the panel. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Westlake, OH 44145
Angel
Job Details: 10/11/2021
Replaced spring and tested unit.opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 10/11/2021
Installed wash pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2021
Cc that unit was leaking and showed me a picture of all the suds. Verified and he made a mistake and used dawn in the dispenser instead of rinse aid. Took off dispenser and cleaned out for customer to remove all suds. Reinstalled and asked him to run a couple of cycles first to clear out everything else in the wash pump and filter. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Brecksville, OH 44141
Marie V
Job Details: 10/11/2021
"Recovered refrigerant. Replaced crack evaporator and filter drier, put unit into a vacuum , filled unit 5.5 oz of r134a. Good frost pattern on fresh food section. Set both temps to recommended, advise cust to allow 24 hours for unit to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/11/2021
Customer said that when she whirlpool they said there was a recall but Found no error code also ran factory test heater temp was 105 call whirlpool tech line spoke to Steve and he said there is no recall on heater only a service pointer but that is if they have that issue in order to replace it but theres no issue with her original heater unit working as design
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/11/2021
CC that the lid does not shut. Confirmed. The hinge are not coming down unless pushing on the lid. Checked the hinges and lid nothing binding up. the lid is starting to break. Will need new hinges and a lid. ; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/11/2021
"Cc unit needs water line hookup and theres a leak somewhere. Customer gave me 2 different supply line kits to install. Could not install either kit, source valve size is 3/8 thread. Both kits are for 1/4 thread. Advised customer they may need a plumber to install or replace valve."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Eastlake, OH 44095
Joe O
Job Details: 10/11/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Mentor, OH 44060
Joe O
Job Details: 10/11/2021
"Cc: not cooling properly in ff sectionFound temps in ff section at 66 degrees. Evap fan not running. Entered diagnostics. Found no error codes. Ran ran tests. Found ff evap fan not running. Needs ff evap fan.; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DRYER
Model 110.962831
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/11/2021
"Cc unit not workingUnit will not start, found belt switch disengaged due to broken belt. Belt idler pulley is stiff and wore. Unit needs dryer repair kit install. Used dryer repair kit from truck stock. Cleared lint from blower housing. Ran dryer op test, good heat, tumble and airflow. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/11/2021
"Cc unit burning smell Customer stated during last usage of unit, unit emitted a strong burning smell. She had the fire dept out to look at her dryer who stated it could be possible electrical fire. Inspected unit, found burnt lint around burner assembly and exhaust tube"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Painesville, OH 44077
Joe O
Job Details: 10/11/2021
Cc: not dryingFound no stored error codes. Ran test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised on how hot water affects the drying of dishes. Advised customer the plastic tub and plastics will never dry completely. Customer already using rinse aid. Unit is heating. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma, OH 44129
David R
Job Details: 10/11/2021
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 10/11/2021
Replaced gear case ran diagnostics and calibration opt test ok
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2021
"Cc that unit is squeaking. Confirmed the pulley is worn out. Will also need rollers, belt, and washers. Ordering parts.; ordrng 1 WP6-3700340 (Pulley) and 2 WPY312527 (Washer)s and 1 WP354987 (Retaining clip) and 1 WP33002535 (Belt) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Brian M
Job Details: 10/11/2021
Installed harness and control Advised to let cool for 48 hours OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFB
Near Madison, OH 44057
Joe O
Job Details: 10/11/2021
"Cc: going into cleaning cycle by itself, beepingCustomer stated unit would go into cleaning cycle by itself and beep randomly. He stated unit has not done it in the last few days. Ohmed out oven probe(1081 ohms) checked good. Tech data sheet gives no information on how to check for error codes. Called Frigidaire tech line Russ. He stated there is no way to check for error codes. Stated the beeping could be from corroded or rusted meat probe jack, could also be a ui is not responding, or stuck key. He stated to run bake and see if meat probe shows on display. Ran test bake. Could not duplicate issue. Op test ok Built estimate for both meat probe jack, and ui.Customer does not want to repair at this time; ordrng 1 5304523298 (Ui) and 1 316536904 (receptacle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Cleveland, OH 44121
Corina B
Job Details: 10/11/2021
"Replaced the drain pump, sensor and control. Ran a calibration. Started a cycle. Advised cust to clean the filter out every 2 months. Opt test ok"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/11/2021
"Cc that the unit is leaking. Followed the water evidence it coming from dispenser. Found dispenser broken. Will need new. Cust Will install. Cust paid for the part. No need to reschedule ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Kingsville, OH 44048
Joe O
Job Details: 10/11/2021
"Cc: not making ice, broken pieceFound piece of auger broken. No ice in bin. Found pieces of ice stuck in ice maker finger. Removed ice cycled ice maker. Ice maker functioning as designed. Needs ice binCustomer does not want to repair at this time(customer can install if they decide to repair); ordrng 1 WR17X23255 (ice cont asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 10/11/2021
When arrive there is no ice so I ran some test test like test 15 ice level pass also ran test 19 fill tube heater and test 36 ice box fan pass and test 56 icemaker error E0 no error pass also test 58 icemaker heater and thermistor activation pass and test 57 harvest 01 harvest completed and test 45 fill test pass calling whirlpool tech line to document spoke to Robert we found lt has air gap ordering ; ordrng 1 WPW10577864 (Ice chute)
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Cleveland, OH 44108
Manny
Job Details: 10/11/2021
Replaced led module opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/11/2021
"Cc that the unit is not draining all the way and sometimes dishes arent clean all the way. Started a load, unit started filling and motor started going on. Unit is working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2021
Cc that unit is not drying. Verified ran diagnostics test and unit is filling washing and heating to proper temperature. Explained to customer that they have to run the hot water first before using the dishwasher and to use rinse aid which helps to dry the dishes as well. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Diamond, OH 44412
Brian M
Job Details: 10/11/2021
Cc no cool Inspected unit no UV dye found or frost pattern Hooked up gauges turned on( high side my gauge was not seated all the way a little UV dye sprayed out when I turned unit on) Low side 20 inch vac high side .88 amps on meter Called whirlpool non repairable
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBB2
Near Euclid, OH 44123
Corina B
Job Details: 10/11/2021
CC that the CO detector went off. Found the igniter 2.85 amps. Replaced the igniter from t/s. Called t/l. They do not supply the CO detector anymore. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby Hills, OH 44094
Jason N
Job Details: 10/11/2021
"Installed motor mount parts. Ran dryer op test, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44111
Manny
Job Details: 10/11/2021
"Cc unit is on cube Ice and will dispense crush ice at times, verified no unit have crushed ice while dispensing cubes, remove ice container and container is frozen on the bottom, using 2 tablespoons of water in the ice chute to see if it will hold, water comes right through, ice chute is not closing all the way causing warm air to get in making the frost over come out as crushed ice, unit will need an ice chute.; ordrng 1 W11423781 (Ice chute assembly)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Joe O
Job Details: 10/11/2021
Installed timer. Ran test cycle. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Cleveland, OH 44104
Marie V
Job Details: 10/11/2021
"Ran entitlement. Good to go. Cc that the unit is not filling with water. Press start , unit started filling and motor started up. Unit is working as designed. Explain cust to first select cycle and then press start. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 10/11/2021
Cc that unit was damaged on side. Confirmed unit was dented on cooktop and on side panel also had a broken knob. Took pictures of all damage and of POP. Ordering parts office to reschedule because cooktop is out of stock.; ordrng 1 WPW10527866 (Cook top) and 1 WPW10339442 (Knob) and 1 W10816993 (Side panel)