Service History 135 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/12/2021

"Cc that the unit is not locking the door and that they had the cycle done but it was wet by the end of the cycle. Ran diag no error code. Took panel off and verify hose. Ran auto test unit did not agitate. Lid lock pass. Hose is good , no kinks. Found shifter came off place. Replaced shifter from T/S. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Marie V

Job Details: 10/12/2021

"Cc that the unit is not cooling properly and then that the ice stoped for about 2 weeks ago. Took temps 35* on fresh food section and -5* on freezer. Ran diag for ice maker error code E5 timed ice maker. Took freezer evaporator off . Theres some evidence of unit not entering defrost. Called BJ help me diag unit. Comes to find out that control board is needed. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/12/2021

"Cc unit not baking Found element open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.96419401

Near North Ridgeville, OH 44039

Angel

Job Details: 10/12/2021

Replaced control board. Preheated unit to 350*. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, OH 44145

Gabriel P

Job Details: 10/12/2021

Found slider not engaging also found door bulking in and not sealing took pictures ordering door and slider ; ordrng 1 12977880SQ (Freezer stainless door) and 2 W11265130 (Slider)s

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Olmsted Township, OH 44138

Marie V

Job Details: 10/12/2021

"Replaced control and Ui. Started unit and checked air flow. Not good. Barely air coming out. Cant get to it because is under the home, also saw is a foil flexible vent, advice cust to replace with riding metal or flexible metal because those foil flexible are fire hazard. Op test okNo core for return."

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430WS02

Near Painesville, OH 44077

Dan H

Job Details: 10/12/2021

"Installed new control and oven temperature sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW0

Near University Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Installed drive parts. Ran wash/fill test, good agitation. Switched to spin, good basket spin out and drain out. No abnormal noises heard. Op test good."

We serviced a

KITCHENAID WALL OVEN

Model KEBS208BBL

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit has a f-1 error code. Confirmed unit has the f1 error code unit will need electronic oven control verified and part is discontinued oven is about 26 years old. Customer said they shop around for new one. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.2071299

Near Euclid, OH 44119

Joe O

Job Details: 10/12/2021

"Cc: not washing, not spinningFound motor just humming. Pulled drain pump off, motor still humming. Motor spins freely and turns agitator. Needs motor, capacitor, and couplerCustomer does not want to repair at this time ; ordrng 1 285753A (coupling,motor) and 1 WP3352287 (motor-drve) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

Found block terminal broken. Replaced from t/s. Tested. Good. Op test ok.; used 1 279320 (BLOCK-TERM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Broadview Heights, OH 44147

David R

Job Details: 10/12/2021

"Cc unit not cooling or working. On UI display ice/water, temp, options, lock buttons will be lite and go off/on every 5 seconds. Customer had video on phone. Unit has been unplugged. Plugged in. Unit came right on. Only one try for unit to come on. Not doing any additional beeping. Checked UI and control. No marks on control and all wires plugged in. Unit is functioning normally as of today. Unit is good. Give 24 hours to return to normal temps.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD241BUW

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Found latch broken also took pump apart found nothing clogging then took unit out found pumpkins seed stuck in hose by the pump connections clear out giving estimate for latch ; ordrng 1 5304516818 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Joe O

Job Details: 10/12/2021

"Cc: oven not heating, control reading hotOhmed out oven sensor from control. 1085ohms from sensor. Needs controlControl out of stock. Office to reschedule ; ordrng 1 WPW10556708 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG612

Near Brecksville, OH 44141

David R

Job Details: 10/12/2021

"Cc unit making noise. Found blower wheel broken. Ordering.; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WBSR3140G5WW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Cc unit leaking.Customer stated unit will start to leak at a certain time in the cycle. Ran fill test, checked tub, valves and hoses. Found small amount of spray coming from under cold solenoid on inlet valve. Housing is cracked. Unit will need new inlet valve. ; ordrng 1 WH13X10027 (Inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, OH 44117

Corina B

Job Details: 10/12/2021

CC that the unit is an intermittent drain. Ran diag F9e1 long drain. Checked the drain pump chopper blade broken. Replaced the drain pump from surplus t/s. Service pointer #W11482561B the failure of the drain pump was due to the chopper blade broken. tarted a cycle. Opt test ok. ; used 1 W11497943 (Drain pump) from stock

We serviced a

FRIGIDAIRE RANGE

Model FCRG305LAFB

Near Cleveland, OH 44112

Corina B

Job Details: 10/12/2021

Replaced the igniter. Heated oven to 350*. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan H

Job Details: 10/12/2021

"Customer complaint that unit is not starting, confirmed, unable to enter diagnostics or start cycle, unit needs new control; ordrng 1 W11481108 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chardon, OH 44024

Dan H

Job Details: 10/12/2021

"Installed new water valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FJSS01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Replaced water valve tested dispenser. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

"Cc unit not cooling or making ice Found freezer not properly defrosting Ran forced defrost heater not getting power Needs controls and evap fan kit ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap) and 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

Cc unit wont stop igniting Re seated all burners and clicking stopped Advised on burners OP Test Ok

We serviced a

WHIRLPOOL RANGE HOOD

Model UXT4030ADS2

Near Seven Hills, OH 44131

David R

Job Details: 10/12/2021

Customer had POP. Questions about fan speed. Only has a low and high. Used paper towel to make sure fan is sucking in air. Good. Checked tech sheet and owners manual. Unit is working properly as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Chardon, OH 44024

Dan H

Job Details: 10/12/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Steam gasket,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Independence, OH 44131

David R

Job Details: 10/12/2021

"Replaced valve, tested, good. No leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Dan H

Job Details: 10/12/2021

"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 60 degrees, evaporator fan is running, found evaporator frozen solid, found defrost sensor open, heater is working, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11449482 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit is leaking in front of refrigerator. Could not find any leaks and units temperatures are freezer 2* and fresh food section 40*. Found that the drip pan on fresh food section has the galvanized steel pan and its rusted will need that pan. Customer said they did not want to fix it since there moving soon.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

"Cc that unit was rattling on back of unit and that it was not cooling properly. When i arrived unit had been unplugged for 2 weeks there was noway of me finding out what was wrong with I did find a service pointer for frost build up in RC but i would be guessing. Explained to them to let it run for now and see if it happens again gave them the estimate for the parts they would need if they were to call back and they have the symptoms of the service pointer i described and showed them we would order the parts if they wanted to proceed with repair. Do not order parts just an estimate customer will call back if problem starts again.; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, OH 44122

Joe O

Job Details: 10/12/2021

Installed door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

"Replaced damper control. Reset temps to normal. Good, give 24hrs to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315sdhz03

Near Jefferson, OH 44047

Dan H

Job Details: 10/12/2021

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Garfield Heights, OH 44125

Jason N

Job Details: 10/12/2021

"Cc unit motor faultCustomer stated he ran diagnostics and found a motor fault. Verified f7e6 for motor fault in fault history. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, W11531483 replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KENMORE DRYER ELE

Model 110.97872602

Near Avon Lake, OH 44012

Angel

Job Details: 10/12/2021

Cc that unit squeals sometimes when running. Verified and will need pulley will replaced dryer repair kit. Replaced all rollers belt and pulley tested unit sounds and works as designed. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/12/2021

"Cc: ice jamming, not dispensingFound ice cubes larger in the front of ice maker and smaller in the rear. Raised the front of refrigerator to level ice make. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon, OH 44011

Angel

Job Details: 10/12/2021

Water valve was replaced. Ran a auto test and belt was screeching replaced belt from truck stock ran a auto test and passed Unit working as designed. Opt test ok.; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

Jason N

Job Details: 10/12/2021

"Cc unit error codesCustomer stated it washed 2 loads then stopped again that day. Ran diagnostics, no codes stored in history. Ran auto test, all functions passed. Found drain hose laying on floor next to wash tub. Secured drain hose to wash tub. Started normal cycle, unit filling and washing. Op test good. Did not install control, retrieved for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44127

Corina B

Job Details: 10/12/2021

"Replaced the control, ui, motor, thermistor and harness. Brought core back for return. Steamed out the evaporator. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/11/2021

Replaced the control. Programmed the control. Brought core back for return. Opt test ok. Advised cust to replace the Plastic water line to replace with a copper or braided flex line. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR WALL OVEN

Model JJW9530DDS

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/11/2021

"Replaced the safety switch. Opt test ng. Control unlocking door. Checked the lock open in both positions. Will need a latch. When putting the door back on the right side hinge gave way. Will need a new latch, hinge ; ordrng 1 WP74009716 (Control) and 1 WPW10186996 (Lock) and 1 WP74010283 (Hinge), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Strongsville, OH 44136

Gabriel P

Job Details: 10/11/2021

Unit was misdiagnosed and the gasket order was not the one that snap in the door is the one that is insulated to the door when I start to peeling the gasket door foam pieces start to come off customer needs both doors he will not fix; O-emld tckt

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Strongsville, OH 44136

Marie V

Job Details: 10/11/2021

Replaced frame glass and vent. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near South Euclid, OH 44121

Brian M

Job Details: 10/11/2021

Cc of no ice and lights dim E5 error Replaced ice maker and led 1 in freezer and 1 under icemaker OP Test Ok ; used 2 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Beachwood, OH 44122

Brian M

Job Details: 10/11/2021

"Cc unit not cooling Found leak at filter drier cap tube snapped off at braze joint also compressor extremely hotNeeds compressor and drier ; rqstng P&A on 1 W11126760 (compressor), ordrng 2 WPW10143759 (dryer)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

Gabriel P

Job Details: 10/11/2021

"Replace control and heater,opt test ok"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Chardon, OH 44024

Joe O

Job Details: 10/11/2021

"Cc: not spinning, grinding noiseFound error code f7e5(shifter fault). Ran auto test. Watched. Found actuator is shifting but control not sensing the shift. Ran manual spin. Unit shifted to spin, spun for a second then stopped. Unit is sensing basket speed. Needs control and actuatorCustomer does not want to repair at this time; ordrng 1 W11116498 (cntrl-elec) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGB850EEF3ES

Near Chesterland, OH 44026

Jason N

Job Details: 10/11/2021

"Did it install control board and temp probe. Ran bake test to 350 degrees. Checked amp draw on ignitor. Ignitor only drawing 2.65a. Ignitor is weak. Unit needs ignitor. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees, good ignition and preheat. Let cycle 4 times. Temps stable. No drop in temps. Operation test good. Retrieved parts ordered by customer for return. Will need credited for parts cost for misdiag. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Jason N

Job Details: 10/11/2021

"Cc unit hood lights not working Ran light op test, light switch is intermittent, control will recognize switch push every so often, even so, lights will not illuminate. Checked bulbs, both bulbs have good continuity. Bulbs not receiving power from main relay board. Unit needs switch board and main relay board. ; ordrng 1 WP8206493 (Relay board) and 1 WPW10403040 (Switch board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Mentor, OH 44060

Joe O

Job Details: 10/11/2021

Installed drain hoses. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44129

Manny

Job Details: 10/11/2021

"Cc unit not washing and lights are blinking, confirmed that unit is stuck in a drain cycle, found water in the overflow switch tray, dried water and opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Independence, OH 44131

Manny

Job Details: 10/11/2021

"Cc unit agitation is not normal and wet clothes at the end of the cycle customer also stated that the unit goes out of balance a lot, verify that the agitator is only going one way, found error codeF7e5 for shifter fault, replaced shifter with pre Id, explain to customer that pillow, comforter and any heavy item can cause an auto balance load, advice customer to stop the unit rearrange the clothes and restart cycle if she encounters a off balance cycle, she asked if theres a way to bypass the latch, I told her we can not bypass any components and even if we could chances are that the washer might not work correctly. Ran diagnostics and calibration as well as a normal cycle with large towels go the towels really wet, cancel the cycle and switch to drain and spin, unit was rocking a bit, leveled the unit ran drain and spin opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Marie V

Job Details: 10/11/2021

"Cc that the unit is not turning on. Confirmed check power at the terminal block 120V, check power at the control board, 120V. Check for power getting out of control for UI 12VDC. U it will need new UI.; ordrng 1 W11460908 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/11/2021

"Found some water by the filter advise customer that is normal all she has to do is drain it for 2 minutes also explain how to properly use dishwasher ,no issue found opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 10/11/2021

Replaced bi metal tested if the units heater would turn on in defrost mode and it did also verified if motor on timer was running when cooling passed as well. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, OH 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

Cc that unit is clicking when trying to agitate. Verified and found shifter out off place. Replaced with new one and ran a auto test. Unit spinning and agitating as should. Also recommended customer that 6 to 7 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

"Replaced ui, main control board, water valve and ff section ice maker. Harvest ice maker and did a fill test.Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/11/2021

Cc unit not always going through cycle Found pressure to washer very low Advised on water pressure issue OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Brian M

Job Details: 10/11/2021

Cc unit leaking from filter Filter head cracked Replaced OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/11/2021

"CC that the unit is not cooling properly. Confirmed. Ff 56* Fz 4*. Found the evap wall covered in frost and ice. Found the evap fan not turning on. Will need a new fan and control. The ice maker arm is broken. Turned unit off advised cust to put a towel down for the water when it defrosts. Will need a new fan, control, and ice maker. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Motor) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5700VW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/11/2021

Replaced the thermostat. Cycling on and off properly. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/11/2021

Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum. Charged system with 3.7oz of r134a. Low side pressure stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

David R

Job Details: 10/11/2021

"Replaced control, ran calibration and diagnostics. All components working correctly. Unit test good. Op test ok. Func"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2021

"Cc: would not start or allow cycle selectionsCustomer stated no keys would work, cycle select would not work. Stated lid would keep locking and unlocking. Found error codes f2e1(stuck key). Ran keypad test. All buttons functioning. Lid lock functioning. Needs ui and lid lockLid lock out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W10810403 (lid lock assy)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Manny

Job Details: 10/11/2021

"Installed glass brackets, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/11/2021

Unit is heating and cycling off and on as design also blower working as well but found barely air flow exiting out on the outside cause vent is too long or there is something clogged in inside vents

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Aurora, OH 44202

Brian M

Job Details: 10/11/2021

Cc unit not heating properly Ran diagnostics found no stored errors Ran auto test Verified heater is functioning Could not duplicate an issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/11/2021

Replaced the ui and the panel. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Westlake, OH 44145

Angel

Job Details: 10/11/2021

Replaced spring and tested unit.opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Ravenna, OH 44266

Brian M

Job Details: 10/11/2021

Installed wash pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

Cc that unit was leaking and showed me a picture of all the suds. Verified and he made a mistake and used dawn in the dispenser instead of rinse aid. Took off dispenser and cleaned out for customer to remove all suds. Reinstalled and asked him to run a couple of cycles first to clear out everything else in the wash pump and filter. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Brecksville, OH 44141

Marie V

Job Details: 10/11/2021

"Recovered refrigerant. Replaced crack evaporator and filter drier, put unit into a vacuum , filled unit 5.5 oz of r134a. Good frost pattern on fresh food section. Set both temps to recommended, advise cust to allow 24 hours for unit to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/11/2021

Customer said that when she whirlpool they said there was a recall but Found no error code also ran factory test heater temp was 105 call whirlpool tech line spoke to Steve and he said there is no recall on heater only a service pointer but that is if they have that issue in order to replace it but theres no issue with her original heater unit working as design

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/11/2021

CC that the lid does not shut. Confirmed. The hinge are not coming down unless pushing on the lid. Checked the hinges and lid nothing binding up. the lid is starting to break. Will need new hinges and a lid. ; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBL00

Near Highland Heights, OH 44143

Jason N

Job Details: 10/11/2021

"Cc unit needs water line hookup and theres a leak somewhere. Customer gave me 2 different supply line kits to install. Could not install either kit, source valve size is 3/8 thread. Both kits are for 1/4 thread. Advised customer they may need a plumber to install or replace valve."

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Eastlake, OH 44095

Joe O

Job Details: 10/11/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, OH 44060

Joe O

Job Details: 10/11/2021

"Cc: not cooling properly in ff sectionFound temps in ff section at 66 degrees. Evap fan not running. Entered diagnostics. Found no error codes. Ran ran tests. Found ff evap fan not running. Needs ff evap fan.; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DRYER

Model 110.962831

Near Lyndhurst, OH 44124

Jason N

Job Details: 10/11/2021

"Cc unit not workingUnit will not start, found belt switch disengaged due to broken belt. Belt idler pulley is stiff and wore. Unit needs dryer repair kit install. Used dryer repair kit from truck stock. Cleared lint from blower housing. Ran dryer op test, good heat, tumble and airflow. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, OH 44092

Jason N

Job Details: 10/11/2021

"Cc unit burning smell Customer stated during last usage of unit, unit emitted a strong burning smell. She had the fire dept out to look at her dryer who stated it could be possible electrical fire. Inspected unit, found burnt lint around burner assembly and exhaust tube"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2021

Cc: not dryingFound no stored error codes. Ran test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised on how hot water affects the drying of dishes. Advised customer the plastic tub and plastics will never dry completely. Customer already using rinse aid. Unit is heating. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma, OH 44129

David R

Job Details: 10/11/2021

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 10/11/2021

Replaced gear case ran diagnostics and calibration opt test ok

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

"Cc that unit is squeaking. Confirmed the pulley is worn out. Will also need rollers, belt, and washers. Ordering parts.; ordrng 1 WP6-3700340 (Pulley) and 2 WPY312527 (Washer)s and 1 WP354987 (Retaining clip) and 1 WP33002535 (Belt) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, OH 44266

Brian M

Job Details: 10/11/2021

Installed harness and control Advised to let cool for 48 hours OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFB

Near Madison, OH 44057

Joe O

Job Details: 10/11/2021

"Cc: going into cleaning cycle by itself, beepingCustomer stated unit would go into cleaning cycle by itself and beep randomly. He stated unit has not done it in the last few days. Ohmed out oven probe(1081 ohms) checked good. Tech data sheet gives no information on how to check for error codes. Called Frigidaire tech line Russ. He stated there is no way to check for error codes. Stated the beeping could be from corroded or rusted meat probe jack, could also be a ui is not responding, or stuck key. He stated to run bake and see if meat probe shows on display. Ran test bake. Could not duplicate issue. Op test ok Built estimate for both meat probe jack, and ui.Customer does not want to repair at this time; ordrng 1 5304523298 (Ui) and 1 316536904 (receptacle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Cleveland, OH 44121

Corina B

Job Details: 10/11/2021

"Replaced the drain pump, sensor and control. Ran a calibration. Started a cycle. Advised cust to clean the filter out every 2 months. Opt test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is leaking. Followed the water evidence it coming from dispenser. Found dispenser broken. Will need new. Cust Will install. Cust paid for the part. No need to reschedule ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, OH 44048

Joe O

Job Details: 10/11/2021

"Cc: not making ice, broken pieceFound piece of auger broken. No ice in bin. Found pieces of ice stuck in ice maker finger. Removed ice cycled ice maker. Ice maker functioning as designed. Needs ice binCustomer does not want to repair at this time(customer can install if they decide to repair); ordrng 1 WR17X23255 (ice cont asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, OH 44145

Gabriel P

Job Details: 10/11/2021

When arrive there is no ice so I ran some test test like test 15 ice level pass also ran test 19 fill tube heater and test 36 ice box fan pass and test 56 icemaker error E0 no error pass also test 58 icemaker heater and thermistor activation pass and test 57 harvest 01 harvest completed and test 45 fill test pass calling whirlpool tech line to document spoke to Robert we found lt has air gap ordering ; ordrng 1 WPW10577864 (Ice chute)

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Cleveland, OH 44108

Manny

Job Details: 10/11/2021

Replaced led module opt test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is not draining all the way and sometimes dishes arent clean all the way. Started a load, unit started filling and motor started going on. Unit is working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

Cc that unit is not drying. Verified ran diagnostics test and unit is filling washing and heating to proper temperature. Explained to customer that they have to run the hot water first before using the dishwasher and to use rinse aid which helps to dry the dishes as well. Unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Diamond, OH 44412

Brian M

Job Details: 10/11/2021

Cc no cool Inspected unit no UV dye found or frost pattern Hooked up gauges turned on( high side my gauge was not seated all the way a little UV dye sprayed out when I turned unit on) Low side 20 inch vac high side .88 amps on meter Called whirlpool non repairable

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBB2

Near Euclid, OH 44123

Corina B

Job Details: 10/11/2021

CC that the CO detector went off. Found the igniter 2.85 amps. Replaced the igniter from t/s. Called t/l. They do not supply the CO detector anymore. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 10/11/2021

"Installed motor mount parts. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44111

Manny

Job Details: 10/11/2021

"Cc unit is on cube Ice and will dispense crush ice at times, verified no unit have crushed ice while dispensing cubes, remove ice container and container is frozen on the bottom, using 2 tablespoons of water in the ice chute to see if it will hold, water comes right through, ice chute is not closing all the way causing warm air to get in making the frost over come out as crushed ice, unit will need an ice chute.; ordrng 1 W11423781 (Ice chute assembly)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, OH 44030

Joe O

Job Details: 10/11/2021

Installed timer. Ran test cycle. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Cleveland, OH 44104

Marie V

Job Details: 10/11/2021

"Ran entitlement. Good to go. Cc that the unit is not filling with water. Press start , unit started filling and motor started up. Unit is working as designed. Explain cust to first select cycle and then press start. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 10/11/2021

Cc that unit was damaged on side. Confirmed unit was dented on cooktop and on side panel also had a broken knob. Took pictures of all damage and of POP. Ordering parts office to reschedule because cooktop is out of stock.; ordrng 1 WPW10527866 (Cook top) and 1 WPW10339442 (Knob) and 1 W10816993 (Side panel)