Local Reviews
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Jeff M.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Do unit is not automatically going through a defrost cycle. Heating circuit tested good. Installed new control unit op tested good. Steamed away a lot of the frost; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Gabriel P.
REFRIG/SIDE-BY-S ELECTROLUX EI28BS56IBA Drain tube freeze steam out and clear ice is also making ice explain customer to make sure door are close she said she leave door open for long time letting warm air going it and ice start to sticks together all good opt test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "When arrive unit was in basement notice still had all tapes and foam customer explain what issue she was having and notice gasket on fresh food section wasn’t sealing when open door there was wrapping foam pieces on the bottom avoiding door to close also when open back panel on freezer found thermister on the cap tube side remove it and put back on sunction tube and zip tie it customer said it was running constantly that could of been a reason why corrected all issues opt test ok ,took pic of pop"
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc that unit freezes things on the left hand side Found tub of celery and water frozen solid right under baffle Checked air flow and baffle placement Baffle is closing and opening as it should no air is escaping at this time from the baffle Showed customer that in the owners manual that it states that top shelf gets colder
Joe O.
OTR MICROWAVE WHIRLPOOL WMH53520CS6 Need new dispatchModel and serial do not match the warrantyCustomer to call and reschedule with new dispatch
Jeff M.
DRYER WHIRLPOOL WGD4915EW0 The vent was plugged. Unit tested good
Jason N.
DRYER MAYTAG MEDB835DW3 Installed control and console supplied by Maytag. Ran op test. All functions good.
Arthur V.
WASHER WHIRLPOOL WTW7040DW0 Found gearcase and washplate worn. Needs both Does not want repaired
Joe O.
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: insulation falling outFound lower piece of insulation fallingReinstalled the insulationOp test ok
Jason N.
REFRIGERATOR GE PSH25MSTASV "Cc unit leakingCustomer said he heard drip from unit and water was in front of door.Had customer turn water back on, no leak found. Tested dispense several times, no leak. Checked underneath unit. Unable to find a leak."
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc ice freezing solid in container will not dispenseFound all ice stuck together in bottom of ice container, auger screw popped out of seat and back of coupling chewed up. Unit needs new ice container. Found ice build up and evidence of water flowing out of ice mold and froze up inside air baffle. Water running out of ice maker and into ice container. Replaced ice maker using truck stock, ran manual harvest test, good water level in mold. No additional water running out. Op test good. Customer to install container ; ordrng 1 W11185686 (ice-contnr), used 1 W10882923 (ICE MAKER ASSY) from stock"
Macaulay G.
WASHER GE GTW330ASK1WW Replaced control and pressure hose. Programmed personality. All tested ok.
Macaulay G.
RANGE WHIRLPOOL JGS9900BDB Unit is not sparking on right front burner. Swapped switches with left side to ensure that switches weren’t the issue. Office to order spark module.; ordrng 1 WPW10475147 (module-spk)
Macaulay G.
WASHER WHIRLPOOL WTW7500GC0 "Ran diagnostics. Not agitating properly. Replaced rotor, stator, and clutch. Ran calibration. All tested ok."
David R.
DRYER WHIRLPOOL WED70HEBW0 See other techs PVR
David R.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced motor evap fan, tested. Op test ok"
Corina B.
DISHWASHER MAYTAG MDB4949SDE1 Replaced the wheels. Optest ok.
Corina B.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Replaced the housing. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
REFRIGERATOR KENMORE 10645422800 "Ordering thermister for customer cannot find thermister inside fresh food section bj said he will send a senior technician over,we also couldn’t find a tech sheet for this unit we already charge customer lots of money customer wants to know if thermister can be a free of charge ; ordrng 1 2188820 (thermistor)"
Gabriel P.
DRYER WHIRLPOOL WED70HEBW0 "Replace pulley and rollers,opt test ok"
Gabriel P.
DRYER AMANA NED4655EW1 "Timer do not stop when it reaches off it keeps going,ordering a timer ; ordrng 1 W10857612 (timer)"
Gabriel P.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Do not getting power ask customer to get and electrician check voltage in terminal 000
Brian M.
WASHER MAYTAG MHW8200FW0 Installed control and sensor Ran auto test . Auto test completed without error OP TEST OK
Corina B.
DISHWASHER WHIRLPOOL GU2275XTVY1 Replaced the dispenser. Started a cycle. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
RANGE WHIRLPOOL WFG550S0HZ0 Cc unit not pre heating Found unit to just spark and not ignite Removed 2 pans from drawer and unit started to work Ran test bake to 350 and then up to 400OP TEST OK
Corina B.
WASHER GE GUD27ESSJ1WW CC that it won’t spin. Ran diag blocked motor. Found the gearcase is grinding. Will need a new gearcase. Basket lifted. Office to order part; ordrng 1 WH16X22784 (GEARCASE )
Arthur V.
DRYER HOTPOINT HTDX100EM8WW Replaced motor and blower wheel. Customer to monitor. Op test no good. Order t-stat ; ordrng 1 WE4M127 (T-STAT )
Corina B.
REFRIGERATOR KENMORE 10645422800 "CC that there was food freezing. Ff 43-51. Checked the damper door, opens and closes. Checked the return, clear. Advised the cust to move the top shelf down to have the proper air flow. Optest ok."
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MAV8757AWW "The timer is stalling out not advancing properly the u;it needs a timer estimate ; ordrng 1 WP22003500 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER MAYTAG MGDB835DW4 The dryer consistently heats excellent airflow. I adjusted the dryness sensor level from two which is the fault to four which should be max
Arthur V.
WASHER MAYTAG MVWC565FW0 Found water valve not allowing any volume of water in. Needs water valve ; ordrng 1 W11038689 (valve)
Arthur V.
WASHER MAYTAG MVWX655DW0 Customer having issue with unit starting. Ran diagnostics getting a f5e1 error. Lid switch fault. Also getting a f0e2 error oversudsing. Cleared error codes and ran a service cycle. Unit passed. Started a normal cycle with a load of clothes cust put in washer. Op test good. Could not duplicate issue
Arthur V.
REFRIGERATOR GE GTK17JCD4RBS Replaced evap motor and blade. Also replaced adc bd. Completely defrosted unit for customer ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DRYER MAYTAG MGD6630HW0 Went to call before i read the sticky note to check on parts. My fault. Need to reschedule ; schdld next appmnt for 4/23 TUE !
Joe O.
REFRIGERATOR KELVINATOR MRT15CNEW1 Installed listed partsWatched frost patternUnit has a good frost patternUnit is coolingOp test ok
Arthur V.
DRYER WHIRLPOOL WED92HEFC0 Replaced control and touch pad. Cycled unit without vent attached. Op test good. Hooked up vent Unit did not fail before leaving. Cycled and the vent light did not come on. Op test good
Jason N.
DISHWASHER MAYTAG MDB8959SBW1 "Cc unit makes noise when washing Found metal debris in chopper blade area, cleared out. Cleaned off owi sensor, was caked with soap residue. Ran wash test cycle. No abnormal noise present. Op test good. Advised customer to use 2 cups of vinegar on sanitize cycle to clean up soap residue from unit."
Jason N.
DISHWASHER GE PDW9980L00SS "Cc unit leakingCustomer said it’s not really leaking, hasn’t in months. Customer said it take several attempts to start the unit into a wash cycle. Confirmed. 2-3 starts to get into a wash cycle. Checked float switch, tested good. None enough water entering unit on initial fill. Checked water in, good water in. Unit needs inlet valve. Customer also says soap does not dispense. Tried manually activating in diagnostics mode, will not release, also needs dispenser. Customer not repairing at this time, estimate only."
Jason N.
RANGE WHIRLPOOL WFG550S0HZ0 "Cc unit oven door does not open or close easilyOven door open with a snap, pulled door, dissembled, found hinge bent and linkage bushing snapped off. Unit needs door hinge; ordrng 1 WPW10299224 (hinge-door)"
Jason N.
DISHWASHER MAYTAG MDB8949SAB0 Cc dispenser came apartConfirmed dispenser door spring offUnit needs dispenser; ordrng 1 W11032769 (dispenser)
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 "Cc ice maker not workingUnit would not manually cycle, replaced using truck stockCycled ice maker, op test good.; used 1 4317943 (ICEMAKER) from stock"
Gabriel P.
WASHER WHIRLPOOL MVWC565FW1 Lots of oil leaking through gearcase took pictures for evidence ordering gearcase took pic of pop and also all the other parts ordering was cover lots of oil machine needs it ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)
Corey L.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint dishwasher light was blinking like the door opened, ran diagnostics found f5e1 door stuck open, unit is wedged under counter tightly, latch passed, lowered unit to relax the cavity"
Jason N.
WASHER MAYTAG MHW5500FW1 "Cc unit leaking from front doorRan diagnostics cycle. All for functions good, no leaks from door.Cleaned dog hair from door and bottom bellow. Ran wash test, no leaks.Advised customer to make sure door and bellow seal are clean of debris/fur.Op test good."
Dan H.
WALL OVEN JENN-AIR JJW2730WS02 "Customer complaint that broil was not working, ran diagnostics no error codes found, started broil, broil element heated, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
Gabriel P.
RANGE WHIRLPOOL WFG320M0BB0 Igniter is weak pulling 2.66 amp not turning valve on give customer and estimate they will think about it estimate only ; used 1 12400035 (IGNITER 52.99) from stock
Dan H.
REFRIGERATOR GE GSH25JSTFSS "Customer complaint that unit is not dispensing water, confirmed, found water line in door clogged, unable to unclog, unit needs new door(ss); ordrng 1 WR78X11096 (door asm fz ss 25 582.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MHW8200FW0 See bm pvr
Dan H.
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Customer complaint that one fan is not running and air escaping from seems, all fans are working, no damage cabinet, unit is operating as designed"
Macaulay G.
FREEZER FRIGIDAIRE LFFU14F5HWS Cleared drain with steamer. All tested ok.
Macaulay G.
REFRIGERATOR GE GSH25JSTASS Replaced control and defrosted unit. All tested ok.
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced ice container. Tried for ice at dispenser, good. Op test ok."
David R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 "Replaced icemaker assembly. Tested, called for water. Op test ok."
David R.
WASHER WHIRLPOOL WTW7300DW0 "Washplate came off last visit. This time washplate will not budge. Tried using hot wash to loosen but will not budge. Ordering tub, basket, washplate, parts to basket and tub.; ordrng 1 W10512162 (tub-outer) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
David R.
DRYER WHIRLPOOL WGD4815EW2 "Replaced motor, harness, and timer. Tested with clothes in it. Op test ok."
David R.
DISHWASHER MAYTAG MDB7759AWS2 "Cc puddle of water at front of dishwasher. Arrived and checked underneath by fill valve, pump, drain pump. No leaks in back. Took off cover and checked back of dispenser and vent. No water residue or signs of leaking. Let run for 20-30 mins, no leak. Gasket looks decent, inlet air gasket on bottom looks decent. Would be My guess of build up of water on bottom and leaking onto floor. Leveled feet. Op test ok."
David R.
WASHER MAYTAG MVWB950YW1 "Basket is not spinning freely. Took out basket and found clothes binded around causing it not to spin. Removed clothes, put into service mode, no error codes detected. Went through service mode, no noise and all components working properly. Op test ok."
Paul P.
REFRIGERATOR MAYTAG MSF22D4XAW00 "Filter seating, door still not staying closed. Spoke to Mike on Whirlpool tech line, said to order filter housing for this unit. Office to order filter housing.; ordrng 1 W10862456 (housing)"
Brian M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed valve bleed Lines OP TEST OK
Joe O.
DISHWASHER KITCHENAID KDTE334DSS0 Installed control and uiRan test cycleOp test ok
Paul P.
WASHER WHIRLPOOL WTW4950HW1 "Installed suspension in washer, proper deflection. Ran calibration and spin tests, operating properly. Note the floor has a steep slope, customer removed right 2 legs to accommodate leveling."
Corey L.
WASHER MAYTAG MHW5100DW0 "Customer complaint washer keeps giving f9e1 code and door is sagging heavily, F9e1 long drain f8e3 overflow cond, f5e2 lid unlock, f0e2 load detected during clean cycle, cleared, ran a rapid cycle, no errors, found harness to pressure sensor pinched in control cover see pics, drain pump feels hot, door is sagging strike under latch door closes fully when lifter and shut; ordrng 1 W11229597 (HARNESS) and 1 W11316776 (DOOR INNER) and 4 WPW10208398 (cap)s"
Brian M.
MICROWAVE KITCHENAID KEMS309BSS00 Cc of unit not hitting preheat temps all the time and microwave portion does not always work when you hit the 1 min button Ran test bake up to 325 unit reached 325 but actual temps reading 25-30 d greed higher than set point Ran test on microwave portion when steam button is used unit shuts off randomly and the plus 1 min when pressed 10 times it only registered 3 times Unit does heat when it runs Service bulletin W10585108A advises to replace oven control Needs oven and microwave controls and appliance manager ; ordrng 1 W10570025 (panl-cntrl) and 1 WPW10317343 (cntrl-elec)
Brian M.
WASHER MAYTAG MVWB865GW0 Cc of leak Found hose to pump missing Called Lowe’s where she purchased it they said they had the hose for it.. drive up there and it’s wasnt the right hose Needs hose and clamps ; ordrng 1 W10802689 (hose) and 2 WP285655 (clamp)s
Corey L.
OTR MICROWAVE KITCHENAID KMHC319ESS3 "Customer complaint mw hood vent is not sucking smoke or steam up, customer does not have exterior ventilation, all 6 fans speeds operating, paper could suck to intake vent under unit and high airflow from the top of unit, unit is operating as designed, advised customer to vent unit to the outside for better results"
Corey L.
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Customer complaint fridge just stopped working, unit was room temp, compressor not running, bench tested compressor, compressor is good, quoted to replace start dev, ok, replaced start device, op test good; used 1 8201786 (STARTER 71.55) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KSCS25FTSS02 Call the customer she has no part I set her up for Monday morning; schdld next appmnt for 4/22 MON 8-12
Jeff M.
DRYER MAYTAG MGD5800TW0 "The motor has seized. Customer is not answering her phone her son let me in estimate only customer never contacted me I’m gonna close this job out; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER KITCHENAID KDTE254ESS2 Dispenser lid popped off popped it back in place
Jeff M.
MICROWAVE WHIRLPOOL WMH53521HZ Installed new part unit op tested good
Corey L.
RANGE HOOD WHIRLPOOL WVU37UC0FS0 "Replaced capacitor and motor, op test good"
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Installed burner valve, op test no good, burner head is misshaped creating an uneven air to gas ratio, wedging a micro driver in the low spot makes flame perfectly even and did not go out when bake ignited, ordering burner head, illustrated to the husband the issue and the fix he said he will install and let us know if there are any issues"
Brian M.
WASHER MAYTAG MVWP475EW0 Cc of loud noise when when spin Found gearcase to be extremely loud when slowly spun Installed gearcase and washplate and clutch kit Ran auto test and calibration
Joe O.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Wrong part shippedReordering partOffice to rescheduleParts on back order; ordrng 1 W11199439 (cntrl-elec)
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher console is damaged, confirmed, found right counter bracket scraping console, unit not level right side is higher, leveled unit, nothing interfering with the console now, replaced console, op test good"
Joe O.
WALL OVEN JENN-AIR JJW9630CAB Cc: door not closing all the wayFound hinges not allowing door to close completely Needs hingesParts showing out of stockOffice to reschedule ; ordrng 2 WP74008014 (hinge-door)s
Joe O.
RANGE WHIRLPOOL RBD275PDQ7 Installed thermostatRan test bake to 350Op test ok
Joe O.
WASHER MAYTAG MVWX655DW0 Installed suspension rodsRan auto testFound gearcase and wash plate stripped outNeeds gear case washplate and hub; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Joe O.
MICROWAVE WHIRLPOOL UMV1160CW6 Cc: turn table spinning with door closed and unit offReached out to bb he advised me it has to be a bad relay on the control boardNeeds control; ordrng 1 W11106356 (cntrl-elec)
Corey L.
REFRIGERATOR KENMORE 2538641880 "Customer complaint fridge is losing cooling, confirmed fridge was 51, frz was 6, found air duct to ff frozen solid and frost on bottom of evap cover, frz door is sagging from bracket being bent, shelves are broken, dr handles are missing, ff seal is torn in a few places, seal and bracket unavailable, spoke with landlord advised unit is not worth looking for parts collected service"
Dan H.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint that unit is not making ice, ran ice maker diagnostics, found e5( bad ice maker thermistor ) error code, unit needs new ice maker ; ordrng 1 W11294907 (ice maker )"
Jeff M.
WASHER ELECTROLUX EIELS55IIW0 I ran the unit I was unable to duplicate an issue tested good
Paul P.
RANGE WHIRLPOOL WFG505M0BS3 "Installed new control and sensor. Ran bake operation, no error codes, passes diagnostic tests, now operating properly."
Dan H.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, Freezer section temperature at 30 degrees, found evaporator frozen solid, found bi metal open, cleared evaporator , installed new bi metal, op test good ; used 1 WP10442411 ( BI-METAL 43.93) from stock"
Arthur V.
DRYER WHIRLPOOL WED7000DW0 Called techline talked to Robert explained issue with control and control panel and wire harness. Transferred Safety team talked to Barbra. Customer does not want repaired. Very unsure of keeping unit after seeing all the damage. Cust wants new unit Very scared to use this appliance. Barbra from Safety is replacing unit for customer
Brian M.
RANGE WHIRLPOOL WFE505W0HS1 Installed listed parts Ran test bake to 350 and checked all burners OP TEST OK
Jason N.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Installed listed control and thermistor. Op test good.
Jason N.
REFRIGERATOR AMANA ASD2522WRW01 "Cc unit not freezing Or cooling Found compressor not running, checked compressor using tester, compressor good. Checked start device, starter open. Changed start device using truck stock, op test good, unit started cooling. advised customer to wait 24-36 hrs for unit to return to normal temps.; used 1 8201786 (STARTER) from stock"
Jason N.
DRYER MAYTAG MEDC200XW00 "Cc unit does not startChecked power in, good at 250v. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran op test, good heat. Advised customer venting needs attention. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Jason N.
WASHER WHIRLPOOL WTW4855HW1 "Cc unit does not spin outCustomer does not have pop, going to Home Depot to get copy. Ran diagnostics auto test, unit does not agitate or spinChecked underneath unit, motor connector not plugged into motor, reconnected.Ran auto test and calibration, op test good."
Jason N.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Cc unit not coolingCustomer says ff not at right temp. Read temp in ff, read 55 degrees Found frost buildup behind drawers on evap cover and ff evap. Defrosted evap.Found thermistor in corrected location on suction line, but was loose and sitting on joint ridge. Moved and retightened to line. Checked pantry thermistor via menu 65, checked good. Checked evap fan operation and damper operation via test 3, all ops good."
Paul P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Tested ice maker, found not filling. Pulled assembly, found insulation foam had blocked to inlet tube. Defrosted tube, re installed ice maker, now operating properly."
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Cc that unit keeps dropping the temps from 37 to 33 by itself Set unit to 37 and in seconds it dropped back to 33 Checked temps unit is average temps at 33 -32 Ran diagnostics for thermistors fridge is reading at a 32 Spoke to whirlpool they suggested to replace the UI if issue continues after resetting the unit and reseating the board connectors (the Ui on the inside off door that controls the temps)reset control and reset temps at this time unit is not dropping the temps by itself Advised customer to watch and call back if issue continues
Brian M.
MICROWAVE KITCHENAID KBHC179JSS04 Cc of unit not working Found control getting power but nothing is working Needs Ui and microcomputer Microcomputer is nla Customer does not want repair and had me help take the unit out to his truck so he can trash it.
Jason N.
OTR MICROWAVE AMANA AMV2307PFW0 "Cc unit does not heatChecked amp draw to unit, drawing 5.75a. Dropped unit cabinet, checked diode, capacitor, both tested good using analog meter at 10k. Ordering magnetron and transformer.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr)"
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Installed panel OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Cc of noise Heard noise when fridge is pushed all the way back to wall moved fridge and noise stopped Found water line hanging lower than normal possibly line connector rattling against metal pan Repositioned line Put back in place and no noise is heard at this time
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool Found unit plugged in temps in the 60 Put unit into test mode ran test 3 nothing evap fans not running ran test 3 condenser and compressor not running Unplugged unit and let it sit plugged back in fans ran for a few seconds then shut back off As of right now it’s seems fans have kicked back on and temps are now in the lower 40’s Needs power supply board and control board Customer does not want to repair
Brian M.
DRYER WHIRLPOOL GEW9250PW0 Cc of rattle Found all rollers damaged Replaced using truck stock kit Ran test cycle OP TEST OK Unit is not hooked up to a vent Advised customer to have vent installed ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Brian M.
MICROWAVE OVEN MAYTAG MMV4205DS1 Cc of unit not heating Found unit pulling 5 amps Found primary winding on transformer open and mag smells burnt Needs transformer and mag and diode ; ordrng 1 W10733412 (transformr) and 1 W10818686 (magnetron) and 1 W11256462 (diode)
Brian M.
WASHER WHIRLPOOL WGT4027HW0 Installed capacitor Ran auto test and calibration OP TEST OK
Joe O.
WASHER WHIRLPOOL GHW9300PW0 Cc: clanking noisesFound bearing for basket to be extremely badFound front of outer tub damaged from basket wearNeeds outer tub front and rear and wash basketCustomer does not want to repair
Joe O.
REFRIGERATOR KENMORE 596.516791 Installed water valve Op test ok
Arthur V.
RANGE FRIGIDAIRE LGEF3045KFK Customer complaint that bake and broil not working. Found erc faulty. No power to elements. Elements check good. Needs erc and overlay Customer does not want repaired at this time but may call back if needed
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of not washing Found sump getting power but not running owi ohms are not correct as well Needs sump assembly and owi sensor ; ordrng 1 W11084121 (sensor) and 1 W11087376 (pump&motor)
Joe O.
RANGE KITCHENAID KGCC506RBL05 Installed listed partsTested unitOp test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed water valveCycled ice maker Valve opened but still no waterUnit was not receiving water found valve shut off under sinkOp test ok
Jeff M.
WASHER MAYTAG MVWB750YW0 Installed new part unit op tested good
Joe O.
WASHER MAYTAG MVWC415EW1 Installed controlUnit still not spinning or agitatingCalled whirlpool tech lineHad me check motor ohms checked fine and spins freelyDischarged the capacitor checked with resistance set to highest setting on analog meterResistance dropped to 50k then gradually raised back upWhirlpool stated that the capacitor or harness was the issueHarness has had a repair done prior to us coming outNeeds harness and capacitor; ordrng 1 W11131700 (harns-wire) and 1 W11158831 (capacitor)
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBB00 "Customer complaint of a loud noise yesterday so she unplugged for a few hours and it went away then came back in the morning, found ff evap frozen solid, cleared ice from evap, found thermistor not clipped tightly, tightened and wrapped in foil tape, temp setting was in Celsius ff was at 33F adjusted to recommended"
Joe O.
DISHWASHER JENN-AIR JDB8500AWX3 "Cc: piece fell out of roller track and rack difficult to push inFound right roller track missing bearings and left roller track starting to break apartNeeds tracks; ordrng 1 W11259785 (track5861) and 1 W11259786 (track5861), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WOD77EC0HS01 "Replaced parts listed, op test good"
Dan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Dan H.
WASHER GE WCVH6260FWW "Customer complaint that unit is not spinning and had burning smell, ran diagnostics found e31(drain problems ) error code, found unit is not draining, cleared debris in filter basket, op test good"
Corey L.
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint fridge is freezing food, temps at lower settings and the unit has a lot of food, advised customer to remove items from back wall of ff and frz so air can circulate properly, thermistor passed, unit needs control; ordrng 1 W11223735 (CNTRL)"
Dan H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Installed new deli control, op test no good , unit needs new main control and deli harness; ordrng 1 W11170612 (HARNESS) and 1 WPW10675033 (cntrl-elec)"
David R.
REFRIGERATOR KITCHENAID KBRA20ERSS "Ice maker motor is turning and not completing cycle. Turns, and then the motor cranks back causing the noise. Ordering ice maker.; ordrng 1 D7824706Q (ice maker 119.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL WDT790SLYM3 "Put new drain hose and drain pump on, still did not drain. Repositioned hose multiple ways, still did not drain into garbage disposal. Took off new drain hose and put old one on with check valve missing. Drained all water out. New drain hose check valve either bad or backwards. Ordering new drain hose.; ordrng 2 WPW10545278 (hose-drain)s"
Paul P.
REFRIGERATOR KITCHENAID KSC24C8EYY04 "Refrigerator temperatures at 47 degrees, freezer at 48 degrees, frost on each end of FZ evaporator coil. Tested low side pressure, reading 8 psi with FF evaporator side open. Dropped to 3 psi on engagement of the FZ evaporator. Spoke to Brian, trickled in low side charge to 7 psi. Did not see any dye leak signs at fittings. Observed frost pattern starting to form/even out on the FZ evaporator. Informed customer to allow overnight for freezer temperatures to drop. If not, will need returning technician to do a complete UV inspection, to see if this is an external or internal refrigerant leak. On leaving, temperature in refrigerator section at 42 degrees, freezer at 38 degrees, still dropping."
David R.
WALL OVEN GE PT970SR3SS "Found door switches burnt on ends. Wiggled around and unit started heating. Turn table at first wasn’t turning when arrived but now turn tables will work but still turns when door is open. Ordering switches and turntable motor.; ordrng 2 WB24X829 (switch,door sense 32.67)s and 1 WB24X830 (sw-monitor 30.34) and 1 WB26X172 (motor,turntable 84.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DISHWASHER KITCHENAID KUDC10FXSS3 "Tested dishwasher, found insulation inside cover folded in to door. Corrected position of insulation, ran 2 fill/wash/drain tests, no leaks detected. Set down mitigation mat.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
David R.
WASHER MAYTAG MVWB765FW3 "F0E5 off balance, F0E3 overload, F7E5 shifter failure. unit is leveled. Passed service mode. Ran manual, agitation works good. Spin mode seems like it cannot balance itself out. Slight scraping noise. Went through shifter test. Did not have 120V present on step 7, drive slider is not ,owing freely per step 12. Ordering gearcase, clutch and main control.; ordrng 1 W10754448 (clutch) and 1 W11134159 (GEARCASE ) and 1 W11195970 (CONTROL )"
Paul P.
RANGE WHIRLPOOL WFG320M0BB0 "Replaced bake ignitor, tested bake cycle, operating properly. Installed door kit, glass now sealed properly."
David R.
WASHER WHIRLPOOL WTW5000DW0 "No error codes. Gearcase making grinding noise, washplate splines stripped. Tightened down as nest as I could, still loosing and making noise. Ordering drive system and washplate.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Jeff M.
WASHER MAYTAG MVWB765FW1 Installed the new parts unit tested good customer did not pay labor because she swears that when she called they said they would cover everything. I told her to call them back
David R.
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Control panel, some buttons cannot be pressed or will not work. Parts say delivered but parts were not received. Ordering back out panel and control.*** parts Pre ID. Customer did not have POP on hand. If needed office to contact.; ordrng 1 W11040881 (panl-cntrl) and 1 W11192682 (CONTROL )"
Jeff M.
WASHER WHIRLPOOL WTW6200SW2 "The units bearings have failed drum seized in place I was able to free it unit is leaking water through the tub seal estimate only; ordrng 1 W10183157 (kit) and 1 W10435302 (bearing) and 1 WPW10419333 (STATOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE KITCHENAID KSEG700EBS2 Customer had multiple questions I answer them all tested the oven temperature and the convection. Op tested good
Brian M.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Cc freezer not closing Found Door popped off the hinge Unhinged door and repositioned and tightened screws OP TEST OK
Macaulay G.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Found refrigerant leak at filter drier. No refrigerant was in system. Replaced drier with uv dye drier from truck stock. Found two other drivers from truck stock that were either plugged or cracked. Pulled vacuum on system for 15 minutes and held for additional 15 minutes. Charged with 5.3 ounces of R134a. All tested ok.; used 3 WPW10143759 (DRIER) from stock
Jeff M.
RANGE KITCHENAID KEBS207SSS04 "The lower oven isn’t heating. I tested t5-3 to t5-4 both elements tested good the main control isn’t sending power. The unit will need a new control ; ordrng 1 WPW10119142 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER WHIRLPOOL WFW8300SW03 Found unit getting a f01 error code called techline. Talked to mark. checked all grounds check good. Customer has been running unit with no ground . Unit needs ccu. Customer to decide later if repair is wanted
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that door is hard to open, found hinge mount on door broken, unit needs new fresh food section door; ordrng 1 LW11089631 (DOOR)"
Gabriel P.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Replace dryer and evaporator did all seal system work senior tech dan check my work opt test ok
Corina B.
WASHER WHIRLPOOL WTW7000DW1 "CC that the unit does not start. Ran diag. Foe5 Off Balance Load, f2e1 UI Stuck Button, ran a calibration. Cust had one sheet in the washer. Advised cust to wash both sheets in the washer. Ran a rinse and spin. Optest ok. Did not put water mat down dog will eat the paper."
Corina B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC that the ui is flashing and does nothing. Found the child lock on. Unlocked the ui. The units truck side door is hitting the cabinet, will need to adjust the legs. Ran diag. F9e1 Diverter Can’t Find Position. Found the diverter was unplugged. Plugged the diverter back in. Started a normal cycle. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KFCS22EVMS0 "CC that the unit quit cooling. Found the start device not connected. Attached the start device and secured the start device, compressor started. Fans turned on. Optest ok."
David R.
RANGE MAYTAG MER6600FZ2 "Replaced parts, outer glass door still not sitting right. Tried multiple ways on and off to get right. Will not work. Big gap on side. Will contact Techline next time I come out. Ordering outer glass.; ordrng 1 W11250167 (OUTER GLASS)"
Corina B.
WASHER WHIRLPOOL MHW5500FW0 "CC that the unit does not drain and did not unlock did get a suds on ui. Ran diag F9e1 LONG DRAIN f8e3 OVERFLOW CONDITION. Ran a CO test. Advised cust 1-2 tablespoons of he detergent is recommended. Checked the drain pump clean out, had several color wash sheets in the clean out. Advised cust to use a garment bag for the sheets. Optest ok."
Arthur V.
WASHER GE GTW460ASJ6WW Called techline. Getting several lid lock error codes and a speed sensor error. Found belt off and a small amount of synthetic grease leakage. Need to order a lid lock and belt and cover. Pulleys need cleaned off with degreaser ; ordrng 1 WH01X24697 (washing machine driv) and 1 WH01X27954 (lid lock quick relea)
Corina B.
WASHER ROPER RTW4516FW2 "Cust showed pop, sent pic. CC that the water still fills when the washer is in a wash cycle. RanF8E1 – NO FILL, LONG FILL, started a normal cycle found the solenoid is not turning the cold water off. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDT790SLYM3 See DR pvr does not need two techs; saved tckt
Corina B.
REFRIGERATOR AMANA ART104TFDW01 CC that the unit is not cooling. Checked the evap no frost pattern. Fan and compressor is running. Will need an evap. And drier. Office to order parts; ordrng 1 W10836706 (EVAP ) and 2 W10843121 (DRIER)s
Macaulay G.
OTR MICROWAVE MAYTAG MMV4205FZ3 Replaced door. Tested ok.
Macaulay G.
RANGE WHIRLPOOL WOS92E Instructed customer on how to clean glass.
Gabriel P.
REFRIGERATOR AMANA ABB2222FEW "Replace control that technician dr order when diagnose,opt test ok"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found start device open causing issue. Replaced start device. Op test good Unit starting to cool ; used 1 8201786 (STARTER) from stock
Corina B.
DRYER WHIRLPOOL GEW9250PW1 "Replaced the ui. Optest ng. Called t/l Jerome Checked the dc volt at the control 120 volts. Checked dc at the ui. Will need a new ui. To order WP8558753. Office to order part. ; (created new UIS, deleted prior attachment to UisID 118231), ordrng 1 WP8558753 (UI)"
Corey L.
DRYER ADMIRAL AED4475TQ1 "Customer complaint dryer not working after staying on all night, found dead spots in timer, advised customer to have an electrician look into ground to supply at the outlet getting 0v from both lines to ground; ordrng 1 WPW10185972 (timer 104.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced evaporator fan motor with harness. All tested ok.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replace compressor and dryer follow each step on seal system,opt test ok"
Jason N.
DISHWASHER WHIRLPOOL WDF520PADB "Cc unit not drying dishes.Found rinse aid dispenser empty, asked customer if she uses rinse aid, said yes, she was putting in the wrong spot.. . Filled rinse aid dispense for her, showed her how. Ran diagnostics, no codes stored. All functions passed, heater turned on. Advised to use heat dry option as well. Op test good"
Arthur V.
DRYER MAYTAG LDG9206AAE Found open ignitor. Replaced with truck stock. Op test good. ; used 1 279311 (IGNITOR) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Gears in ice maker are stripped. Office to order ice maker.; ordrng 1 241798231 (ICE MAKER )
Corey L.
REFRIGERATOR FRIGIDAIRE LFHT1817LW4 "Customer complaint water dripping into fridge, customer had an empty container under vent, adjusted cover at drain port in fridge found a piece of foam lodged making the tray unlevel, poured 1cup of water though evap drain in frz, tightened handle, op test good, handle has not arrived yet but again maintenance will be installing"
Arthur V.
DRYER WHIRLPOOL IED4400SQ0 Found wire burned off at heating element providing a diret short which tripped customer breaker. Replaced heating element and repaired wire. Also vaculmed out cabinet. Op test good ; used 1 279838 (ELEMENT) from stock
Jeff M.
WASHER MAYTAG MTW5820TW0 "The unit I’ll not wash the timer is shorted at trips the breaker. needs a timer. EST only ; ordrng 1 WPW10111389 (TIMER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW4850HW1 "Cust showed pop, sent pic. CC that there is not enough water going in. Advised customer this is a low water washer. Advised cust the deep water wash and deep water to get the most water out. With it having a wash plate the water will not fill the tub up. Optest ok."
Gabriel P.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Found error code 7-1 1. Control programmed to disable heater, but continue running cycles, if it detects a water heating problem. Running diagnostics clears the control and allows the heater to turn on again. Water heating problem must be corrected or the control will disable the heater again. See Heater circuit problem below. Wants delete code and reboot computer ran diagnostics and turn back on the heater temp on heater was 150 opt test ok"
Corey L.
WASHER AMANA NTW4516FW2 "Customer complaint washer won’t start, confirmed, found green led on control not lit, power is good, unit needs new control, customer to email pop to order part; ordrng 1 W11170317 (CONTROL)"
Macaulay G.
DRYER WHIRLPOOL WGD6400SW0 Unit not heating through full cycle. Replaced valve coils from truck stock. All tested ok.; used 1 279834 (COIL) from stock
Macaulay G.
OTR MICROWAVE WHIRLPOOL UMV1160CW3 Unit has proper voltage. Magnetron filament on open. Office to order magnetron and diode.; ordrng 1 W10492278 (diode) and 1 WPW10693025 (magnetron)
Gabriel P.
WASHER MAYTAG MVWB855DC3 "Found error code f6e2 Communication Error: UI Cannot Hear ACU Replace parts ran calibration and auto test pass opt test ok,took core with me for return"
Arthur V.
REFRIGERATOR GE GTZ18GCEDRSS "Found evap fan very loud. Needs evap fan and blade ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER GE GSD2300R20BB "Cc: unit not workingPulled front panelFound interlock switch on door lock open Needs interlock switchCustomer to install; ordrng 1 WD21X10261 (switch interlock2072), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER KITCHENAID KDFE104DSS0 "The dishwasher has a lot of calcium buildup the odor is coming from the seal are burning on the heating element. Customer recently switched to pods which I recommended she was using too much soap. The filter is completely caked over customer can install the filter no return is required; ordrng 1 W10872845 (FILTER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KSCS25FTSS02 "Icemaker is continuously running. The icemaker is failed needs replaced. EST only ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Customer complaint LF burner goes out while on simmer when bake is started and cycles, flame is extremely low and can be slightly adjusted to maintain flame to burner but customer not satisfied with the size says it is too big of a flame than a simmer, when the flame is adjusted to customers satisfaction on he LF burner it is too low to stay lit when using bake, called wpl techline spoke with Andrew , said if flame is adjusted at burner and doesn’t go out when bake burner lights then unit is operating as designed, adjusted flame, bake burner not making simmer burner go out any more cycled bake with simmer on over 15 times, the flame is flickering around burner now at LF burner while in simmer though flame does not go out, valve at knob for LF burner seems to be turning too far; ordrng 1 W11109973 (valve-brnr)"
Paul P.
RANGE WHIRLPOOL WGE555S0BW00 "Found both top and bottom heating elements have pitting, reading in high ohms range. Office to order top and bottom heating elements.; ordrng 2 WPW10272325 (elmnt-bake)s"
Joe O.
WASHER MAYTAG MVWX655DW0 Cc: banging noise when in a spinSuspension feels weak and is bouncing after releaseRan auto testunit needed leveledLeveled unitNeeds suspension rods; ordrng 1 W11130362 (suspension)
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Called customers insurance they had me take the steps on the low profile icemaker service pointer W10642142 all things passed and unit filled with water They advised me to tell the customer that they will be in contact with them
Jeff M.
WASHER MAYTAG MVWB765FW Installed new part unit op tested good
Arthur V.
DISHWASHER FRIGIDAIRE FGID2466QF5A Found vent continues to give the UO error code when power is applied to the vent. Techsheet says replace the vent assy ; ordrng 1 154861101 (vent assy)
Jeff M.
REFRIGERATOR MAYTAG MFI2568AEB Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL WFE540H0ES The oven works fine it was on when I got there customer didn’t read their owners manual this is an aqua lift self cleaning. I installed the new gasket unit tested good
Jeff M.
WASHER WHIRLPOOL WFW92HEFC Customer had a new water hose I swapped it out tested good
Corey L.
REFRIGERATOR FRIGIDAIRE FFHT1831QP1 "Customer complaint water dripping into ff section, confirmed found drain clogged to evap drip pan, cleared, op test good"
Corey L.
RANGE WHIRLPOOL WFE745H0FS2 "Installed parts listed, op test good"
David R.
WASHER WHIRLPOOL WTW8500DC0 Lid is not closing all the way despite it being locked and back of lid is cracked coming apart. Drain retainer cracked. Noise was coming from rubber piece on hose hitting the basket. Ordering lid and retainer.; ordrng 1 W11102314 (lid) and 1 WPW10280024 (drain hose retainer)
Macaulay G.
DISHWASHER WHIRLPOOL WDP370PAHW0 "Unit not draining out completely. Drain pump impeller is damaged. Inlet/ drain hose is not opening completely. Used drain pump from truck stock. Office to order drain/fill hose.; ordrng 1 W10842407 (fil&drnhos), used 1 W10876537 (PUMP-DRAIN) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint ice maker leaking and not dispensing, confirmed, found temp settings at warmest on Celsius and temps in Fridge were 45, seals are good, cleared ice jam at dispenser door and set temps to recommended, op test good"
Corey L.
DRYER WHIRLPOOL WED75HEFW1 "Customer complaint of longer dry times, ran diagnostics found f4e3 restricted airflow, lint screen is clean, blower housing is clean, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, started normal dry, ran for 20 min, unit is operating as designed, advised customer to call a vent cleaner such as vent wizard to clean out vent to outside"
David R.
REFRIGERATOR GE PFSS6PKWBSS "No noise but refrigerator is not cooling. FZ is at 55*, FF 43* is still cooling at the moment. Took off Evap cover and found frost on Evap. Fan not blowing out cold air. Found Evap fan open and not getting correct voltage from control board. Found water on bottom of FF cabinet. Drain hose clogged. Needs fan motor and control and drain hose unclogged.***** do not order parts.; ordrng 1 WR55X10763 (main circuit board 284.74) and 1 WR60X10255 (motor assy fre ice 43.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that sensors are not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, all components functioning properly, unable to duplicate the problem , unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WGD72HEDW0 "Customer complaint of grinding noise and unit taking too long to dry, started normal dry cycle, unit heated, no unusual noises heard, unit is operating as designed"
Joe O.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed air handler kitOp test ok
Joe O.
RANGE AMANA ACR4503SFB3 Cc: bake not working and ui not showing hot cooktop any moreControl would not allow me to enter diagnostics modeFound element to have proper ohmsFound thermal fuse to be closedChecked powerUnit is receiving proper powerUnit is not sending power to bake or broilNeeds control boardCustomer does not want to repair todayCustomer is going to try to get unit replacedCustomer to call if they cannot get unit replaced
Corey L.
DRYER MAYTAG MEDX655DW1 "Customer complaint dryer didn’t finish cycle so customer grabbed power cord to cycle power and a spark occured where the power cord connects to dryer, confirmed found a terminal block on L1 had sparked, power at the outlet is good, both red wires damaged and terminal block, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, customer is purchasing power cord and dryer vent; ordrng 1 W10640711 (harns-wire)"
Joe O.
RANGE WHIRLPOOL WFC150M0EW3 Cc: oven not workingReplaced controlRan test cycleOp test ok
Corina B.
WASHER MAYTAG MVWB765FW3 "CC that there was a spark when plugging the unit in. Checked outlet, good. Advised cust that it’s normal to have the washer spark when plugging it in. Ran diag no codes. Ran a calibration. Started a normal cycle. Optest ok."
Corina B.
DISHWASHER KITCHENAID KDTE334GPS "CC that the upper rack is falling off. Found the rack is broken. Replaced the rails from surplus stock. Optest ok. ; used 1 W11259785 (LEFT RAIL), and 1 W11259786 (RIGHT RAIL) from stock"
Corina B.
REFRIGERATOR GE GTS16GSHJRSS CC that there is a loud noise when running. Found the evap fan blade was push in to far. Adjusted the fan blade.
Paul P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Temperature at ice maker outlet 38 degrees, FF 52 degrees. Temperature in Fz 30 degrees. Front support wheels-assemblies broken/damaged, fromt bottom bin cracked. Service test 4, step 5, drove valve to FC position, no frost pattern on coil, only minimal near top of evaporator near cap tube. Compressor pulling 85 watts at startup, running at 68 watts during run cycle. Office to order FF evaporator, compressor, and front support roller assemblies.; ordrng 1 8201675 (compressor) and 1 W10858273 (bin) and 1 W11116006 (evaporator) and 1 WPW10515762 (roller) and 1 WPW10515763 (roller)"
Arthur V.
DRYER WHIRLPOOL CEM2795FQ0 Found issue is with customer power. No 220 v to unit. Advised to get electrician to provide correct power to unit.
Paul P.
WASHER MAYTAG MVWX655DW1 "Tested operations, agitation, no spin in regular or diagnostics modes. Replaced actuator from truck stock, ran ops test. Basket only partially engaging with gear-case, wash plate not coming up easily. Office to order gear-case, wash plate and mounting screw for wash plate.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 W10913953 (ACTUATOR) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Replaced icemaker. Unit cycled and filled
Brian M.
MICROWAVE WHIRLPOOL JMW237W00 Installed microwave turntable motor. Ran test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jason N.
RANGE HOOD GE JV348L2SS "Unit needs socket and knob. Ordered. Customer paid service and parts on first job, will owe labor on return visit.; ordrng 1 WB03X10208 (knob702) and 1 WB24X10130 (range lamp switch935), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER GE GTW460ASJ7WW "Cc of squeaking when spinning Took belt off and hand spun unit squeaking is coming from gearcase Needs gearcase, nut, washer Customer does not want t to repair at this time"