We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Newbury Township, OH 44065
Brian M
Job Details: 03/16/2022
"Cc unit leaking Found remains of water leaking from multiple locations Needs sump housing drain pump, and connections ; ordrng 1 WD18X22782 (sump manifold) and 1 WD35X10382 (dishwasher sump clam) and 1 WD19X25278 (Diverter) and 1 WD19X24829 (drain pump kit) and 1 WD01X24246 (clamp) and 1 WD08X22758 (gasket - sump manifo), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cleveland, OH 44105
Manny
Job Details: 03/16/2022
"Cc unit not washing properly, ran diagnostics no error codes, unit was just delivered yesterday, explain to customer that the unit is working as designed, And that all operations are normal. At this time to unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/16/2022
"Cc unit shuts off after being on for at least 1 hour and an error is displayed. Ran bake at 350F unit ignites with no issues Took a little longer to reach temp but it reached it, verified temp with my thermometer and temp in the oven at 364F ran convection fan is not operational, element on convection glows and heating but no fan movement, got into diagnostics and found codes F1E0 for communication error F2E0 for keypad disconnected and F3E0 for oven sensor open or shorted, check for resistance to temp sensor have 1400 ohms out of range, unit will need convection fan assembly, temp sensor, main control and console UI; ordrng 1 W11441001 (Covect fan) and 1 W10833885 (sensor) and 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Chesterland, OH 44026
Brian M
Job Details: 03/16/2022
Cc unit not cooling Found temps to be normal Temps in fridge 37 and freezer at 4 Normal operating temps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mogadore, OH 44260
Brian M
Job Details: 03/16/2022
Installed drain tube Abs cleared ice OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED94HEXL1
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
Rescheduling ; schdld next appmnt for 3/18 FRI !
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, OH 44126
Marie V
Job Details: 03/16/2022
"Took POP. Cc that the unit is leaking. Confirmed. Found the leak the the hot water supply. Cust had new washer for hose, replaced washer. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/16/2022
"Replace pump motor,then ran diagnostic,opt test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Jason N
Job Details: 03/16/2022
"Cc unit still intermittent making a squeal noiseRan diagnostics tests and dry cycle for 10 minutes, could not duplicate noise. Called wp techline, Scott, could be number of things, if unable to duplicate perhaps advise customer to continue to use until noise gets worse to where it can be duplicated or found. Not advising to replace parts at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chardon, OH 44024
Joe O
Job Details: 03/16/2022
"Cc: noise, not cooling properlyFound temps at 60 degrees, in both compartments. Found compressor will not ramp up speed. Tested voltage at inverter. Only 3v, needs control and inverter boxParts out of stock. Office to reschedule; ordrng 1 W11573593 (Inverter box) and 1 WPW10739408 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Joe O
Job Details: 03/16/2022
Installed module. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
Temp reading 50-55 in FF. FZ is good at 0*. Found new thermistor for RC out of ohms where it should be. Had thermistor on icemaker harness from t/s. Replaced and reset temps. Customer to monitor ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Gabriel P
Job Details: 03/16/2022
Found control not responding ordering but found part out of stock we need to do a nation wide search office contact customer for scheduling ; ordrng 1 W11116592 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Royalton, OH 44133
David R
Job Details: 03/16/2022
"Cc unit not draining. Found broken drain pump and glass broken as well. Replaced with new one off t/s. Still not draining completely. Ordering drain hose. ; ordrng 1 W10876537 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kent, OH 44240
Brian M
Job Details: 03/16/2022
Installed control Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near Bedford, OH 44146
Corina B
Job Details: 03/16/2022
"CC that there is water in the tub and does not cycle properly. Confirmed. Unit drained hen cancel. Started the dishwasher filled and started a cycle. Will need a main control. ; ordrng 1 WPW10084141 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Conneaut, OH 44030
Dan H
Job Details: 03/16/2022
"Customer complaint that left front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW1
Near Conneaut, OH 44030
Dan H
Job Details: 03/16/2022
"Customer complaint of grinding noise, confirmed, found hub worn out , installed new hub , op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bedford, OH 44146
Corina B
Job Details: 03/16/2022
CC that there is a squealing noise. Confirmed found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, OH 44133
David R
Job Details: 03/16/2022
Cc screw loose. Found base rail bracket damaged. Called techline to document damage and make sure ordering right part. Told me to order the base rail assembly. Left side that is damaged. Ordering parts. ; ordrng 1 WPW10306546 (Baske rail left) and 1 WPW10306546 (Base rail right)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 03/16/2022
"Customer did not receive the ui replace other parts temp on fridge is good,opt test ok job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kent, OH 44240
Brian M
Job Details: 03/16/2022
Cc of noise Found noise to be compressor vibration Adjusted lines OP Test Ok
We serviced a
FRIGIDAIRE DRYER
Model FAQE7077KR0
Near Brook Park, OH 44142
Angel
Job Details: 03/16/2022
Cc that plastic part fell in Dryer. Verified and the part is the latch for the door. Used latch from truck stock installed new one and tightened the door because it was loose. Tested door closing as should now. Opt test ok.; used 1 279570 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, OH 44047
Dan H
Job Details: 03/16/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/16/2022
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Angel
Job Details: 03/16/2022
Cc that unit is not cooling. Noticed the unit is in the garage where its not a heated garage but also noticed that the compressor was not running. Took off back cover and plugged in my amp reader and compressor started running and it was pulling 7amps and was very hot and had a bad rattle to it. Unit will need compressor and uv filter drier replaced. Ordering parts.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44102
Corina B
Job Details: 03/16/2022
CC that the unit is not turning on. Confirmed. Found the child lock on. Turned the lock off. Ran a calibration. Opt test ok.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FPMV189KFC
Near Independence, OH 44131
Gabriel P
Job Details: 03/16/2022
"Found unit with no power check fuse is good checking voltage to control is good need control customer will not fix ; ordrng 1 5304463156 (Door stoper) and 1 5304481407 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44120
Jason N
Job Details: 03/16/2022
Installed freezer door. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID RANGE
Model KESS907SSS04
Near Brecksville, OH 44141
David R
Job Details: 03/16/2022
"Cc LR burner will seem like its heating sometimes wont glow or will just turn off. Turned on LF burner. Not coming on for me. All other burners lighting on. Found LF burner switch sparking up and causing voltage to drop, burner itself test good. Customer wants to order part and they will repair it themselves. ; ordrng 1 WP9763762 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44052
Angel
Job Details: 03/15/2022
Cc that unit was leaking underneath. Verified hoses and looked good looked underneath unit and theres no signs of water stains anywhere besides behind washer everything is clean filled washer to make it go into a spin and than drain to see if the water would come out somewhere and found that the drain hose was leaking on 2 spots. Unit will need drain hose replaced. Was going to order drain hose for customer but they cant use it because its to short they had to buy one which is the one they have installed customer stated they will buy another one. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KERA807PWW00
Near Elyria, OH 44035
David R
Job Details: 03/15/2022
"Cc front Right and front Left elements not always coming on, burners not turning on when changing to different hi low medium temps and burners lights flickering. Elements check good, would also still replace. Switches have burn marks on them. Parts show NLA 9759782 switches x2, 9756929 light indicator x2. W10823692 element, W10823698 element. Sending over. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
Cc unit not changing cycles. Found long fill no fill error. Bad water valves. Replaced from t/s. Tested. Ran quick cycle to make sure all components working. Good. Op test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
"Called techline about leaking. Gave all parts already replaced, also mentioned that another company was out before us and replaced parts as well. Techline suggested its over filling and to try Fill water valve, last item that can be replaced.; ordrng 1 WPW10327249 (Fill valve)"
We serviced a
MAYTAG WASHER
Model MTW5630TQ1
Near Cleveland, OH 44108
Corina B
Job Details: 03/15/2022
"CC that the unit will not spin. Confirmed. Will need the brake, coupler, cam, gearcase and clutch; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285852A (Coupler) and 1 285811 (Cam)"
We serviced a
GE RANGE DUEL FUEL
Model C2S980SEM3SS
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2022
Installed oven door springs. Door operation test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Beachwood, OH 44122
Manny
Job Details: 03/15/2022
Replaced console and control ran cycle opt test ok. Took core for return.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2022
"Customer says unit is under one year and came in home when home was purchased, customer does not have proof of purchase , advised customer to call whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
"Cc unit not cooling correctly. Temp rising in both sections. Found big ball of ice on FZ evap. Checked and unit sealed system is under 60 month ex warranty. Unit low on Freon, dye drier being replaced only and if a leak pops up can tell where its coming from. Ordering compressor and evap as well just in case needed, if not needed document. Ordering drier, comp, evap.***3 job Count *** ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Comp) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ6
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/15/2022
"Replace switches,opt test ok"
We serviced a
MAYTAG DRYER
Model PYE2300AYW.
Near Cleveland, OH 44102
Corina B
Job Details: 03/15/2022
"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a new fuse.; ordrng 1 LA-1053 (Fuses), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44109
Corina B
Job Details: 03/15/2022
CC that there is a noise. Confirmed. Found the water lines hammering. Will need the hammer arrestors. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Garrettsville, OH 44231
Brian M
Job Details: 03/15/2022
Replaced icemaker Ran test harvest unit cycled OP Test Ok Advised it may take. 72 hours to fill
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44109
Corina B
Job Details: 03/15/2022
"CC that the dishes are not drying. Ran diag no codes. Ran a calibration, heated turned on. Advised cust to run the hot water in the sink before starting the dishwasher. Use rinse aid. Normal, heavy with high temp, sani rinse and heated dry. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2631PF4A
Near Mantua, OH 44255
Brian M
Job Details: 03/15/2022
Cc unit leaking from freezer Found drain not pan clogged Needs cleared Cleared drain tube OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44052
Angel
Job Details: 03/15/2022
Replaced heater tested unit and started heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Bay Village, OH 44140
Angel
Job Details: 03/15/2022
"Cc that unit is leaking underneath washer. Confirmed found that unit is leaking through the tub seal causing it to leak when going into a spin. Unit is leaking directly on to the drive motor. Unit will need gearcase, drive motor, cam, shifter and belt. Gave customer estimate and stated they will get a new unit instead of fixing. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W10836348 (Motor) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/15/2022
Installed heater element. Ran diagnostics cycle. No leaks from unit. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2022
"Cc unit making grinding noiseRan dryer test, confirmed grinding noise. Pulled unit apart. Checked all rolling components, found belt idler pulley rounded out and wobbling on shaft. Resolved using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2022
Installed filter head. Tested dispense several times. Good pressure from dispense. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Eastlake, OH 44095
Jason N
Job Details: 03/15/2022
Installed drains hose. Ran quick wash cycle and drain out. No leaks. Op test good.
We serviced a
GE REFRIGERATOR
Model GSS23GSKGCSS
Near Cleveland, OH 44118
Manny
Job Details: 03/15/2022
"Replaced the filter head and tubes no leaks found, opt test ok."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Beachwood, OH 44122
Manny
Job Details: 03/15/2022
"Cc unit making a thumping noise, removed front cover and found a screw under the felt seal removed screw and installed belt and pulley ran cycle opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2022
"Installed new slider and gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, OH 44123
Dan H
Job Details: 03/15/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees, freezer section temperature at 14 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running , found air plenum broken and not directing airflow, unit needs new air plenum and control; ordrng 1 W10813581 (Air plenum) and 1 W11371382 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY04
Near Euclid, OH 44123
Dan H
Job Details: 03/15/2022
"Customer complaint that unit is leaking, evaporator drain tube is clear, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED75HESW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/15/2022
Found lots of lint inside blower housing causing unit to vibrate loud clean lint opt test ok
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 03/15/2022
"Cc unit not workingChecked power to unit, good at 243v. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer op test, good operation and heat. Found customer is using a vent canister that is taped closed. Removed tape, checked airflow, good airflow. Advised customer she cannot tape the vent canister closed as this is not allowing the unit to vent properly and will overheat causing thermal fuse to open again. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Manny
Job Details: 03/15/2022
Replaced icemaker ran harvest test opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near University Heights, OH 44118
Corina B
Job Details: 03/15/2022
"CC that the unit is not getting hot and the timer does not move. Confirmed. Checked the power at the outlet l1 to n 120volts, l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Timer is cycling. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/15/2022
"Cc unit not heatingConfirmed unit not heating, no power to ignitor. Found ignitor connector had come apart. Reconnected and retested unit, good power to ignitor and flame. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4915EW1
Near North Royalton, OH 44133
David R
Job Details: 03/15/2022
"Cc unit not drying completely, take a couple hours for one load. Found vent blocked with lint. Customer to clean. Checked components on unit, unit is heating properly. SVC only. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC300VW0
Near Ravenna, OH 44266
Brian M
Job Details: 03/15/2022
Cc unit not working Found Motor and harness damaged W10189197 part not available
We serviced a
GE DRYER
Model GTDP300GM1WS
Near Bay Village, OH 44140
Angel
Job Details: 03/15/2022
Cc that unit was rattling when you start it. Confirmed unit started rattling and found that one of the baffles inside drum had something in it making it rattle. Removed top from unit and removed baffle and found two paper clips inside baffle every time it spined it would rattle. Took off all three baffles and cleand all of them out replaced and tested unit and had no more rattling. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Solon, OH 44139
Manny
Job Details: 03/15/2022
"Cc unit making a really loud grinding noise, ran diagnostics cycle and heard the noise the instant the unit started agitating, skipped agitation and set in spin unit has same noise, leaned unit back and found pulley nut loose fasten nut and re ran diagnostics cycle, opt test ok"
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/15/2022
"Cc unit drum not turning. Found motor stalling and back roller not turning. Gave estimate, ordering parts. ; ordrng 1 DC93-00101U (Motor assembly) and 1 DC97-16782A (Roller assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES4
Near Kent, OH 44240
Brian M
Job Details: 03/15/2022
"Installed control and drain tube OP Test Ok Customer now wants to replace deli drawer cover and side rail ; ordrng 1 WP12656105 (endcap) and 1 W10827015 (cover), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Angel
Job Details: 03/15/2022
"Cc that unit is leaking in back of unit. Confirmed unit is leaking through the inlet valve will need to be replaced. Ordering valve.; ordrng 1 W10865826 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9620HC0
Near Cleveland, OH 44106
Corina B
Job Details: 03/15/2022
Replaced the cover. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near Westlake, OH 44145
Angel
Job Details: 03/15/2022
"Replaced pulley, rollers and belt tested unit. Opt test ok."
We serviced a
KENMORE WASHER
Model 11026132411
Near Streetsboro, OH 44241
Brian M
Job Details: 03/15/2022
"Cc unit not filling Found water valve humming Needs valve ; ordrng 1 W11220230 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Brook Park, OH 44142
David R
Job Details: 03/15/2022
"Cc unit not closing properly or closing at all. Whole bottom liner on fridge is coming off. Damaged in delivery. Took pics, calling whirlpool techline. Sent over pics of damage. Non repairable. Techline said customer can refer over to customer relations and they will take it from there.; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Solon, OH 44139
Brian M
Job Details: 03/15/2022
"Cc no heat Found heater open Needs heater kit ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Solon, OH 44139
Brian M
Job Details: 03/15/2022
Installed motor Still same issue unless I move switch manually first Needs another motor and wheel Part not in stock ; ordrng 1 W11549461 (Motor) and 1 697772 (blower wheel)
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Avon, OH 44011
Angel
Job Details: 03/15/2022
"Cc that unit is not cooling as should or the bottom drawers are freezing food. Took temperatures and freezer was at -2 and ff section was at 44* removed evaporator cover in the ff section and had ice around corners noticed fan was not running but when it started running it was rattling. Also found thermistor was not on the suction line had came off. Reinstalled and zip tied it. Found that unit has a service pointer for the fan and tower for the moisture build up it forms not allowing proper air flow and rattling or vibrating sound. Will need fan kit and software update tool as well. Ordering parts; ordrng 1 WR49X32042 (Fan kit) and 1 WR98R4546322 (Software), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Strongsville, OH 44136
David R
Job Details: 03/15/2022
"Replaced tub assembly, test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 03/15/2022
Made sure evaporator was not frosting up again and it was good. Replaced ui. Opt test ok.
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/15/2022
Replace cook top opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chardon, OH 44024
Dan H
Job Details: 03/15/2022
"Customer complaint that dispenser door will not close, confirmed, found a piece of glass stuck under door, removed, door closes, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/15/2022
"Found temp on fridge 55 degrees also compressor not starting check voltage found no voltage coming from control to compressor need control gave estimate customer will fix he paid in full ; ordrng 1 W11043763 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/15/2022
"Replace control,and still nothing pull unit forward and took front panel off then unit started working check connector on control is good call Frigidaire he said to run diagnostic so I did all test pass we check error code found f9e1 lost communication delete error he said have customer monitor cause is working and if they continue to have issue again check error code if we get 91 error to replace main control opt test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP3
Near Brecksville, OH 44141
Manny
Job Details: 03/15/2022
"Cc unit is leaking, found tub rusted around sump pump, unit will need a sump pump and tub assembly, wire harness is corroded on the bottom, customer stated that when unit leaks console goes off. Unit will need main harness. Tub and labor under lifetime warranty. Send for double labor and mark as a 3 count. Tub is out of stock Office to contact customer for next service appointment when parts arrive. ; ordrng 1 WPW10511199 (tub-dishwr) and 1 WPW10455260 (pump&motor) and 1 W10911101 (harns-wire)"
We serviced a
MAYTAG DRYER
Model SDE3606AYQ
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2022
"Customer complaint that drum is not turning, confirmed, belt is loose, unit needs new belt and idler pulley ; ordrng 1 WP40111201 (Belt) and 1 WPY54414 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Geneva, OH 44041
Dan H
Job Details: 03/15/2022
"Customer complaint that unit is leaking from back of cabinet, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44134
Gabriel P
Job Details: 03/15/2022
"Found bolt of agitator loose dont know how it got loose re tighten and is good also put lock tight this time if still comes loose I advise customer to try new screw and if still come loose again with new screw then will need gearcase but for now he will monitor,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
Manny
Job Details: 03/15/2022
"Cc clothes wet at the end of the cycle, ran diagnostics and basket wont move stop cycle and wash plate is really loose but bolt is tight, removed wash plate and its stuck to the shaft, gearcase top seal is breaking down, hub is stripped, unit will need a gearcase, hub, wash plate and cam, customer will not proceed with the repair.; ordrng 1 W11454734 (Gear case) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 03/15/2022
"Installed new lock and strike , op test no good , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11170317 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Seven Hills, OH 44131
Manny
Job Details: 03/15/2022
"Cc unit not heating, found broken heating element. Unit will need a heating element ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA stacked w/d
Model NFW5800HW0
Near Mentor, OH 44060
Corina B
Job Details: 03/15/2022
CC that the unit is not draining. Confirmed. Removed the dryer. Found a sock in the drain pump. Removed the debris. Started a cycle. Opt test ok
We serviced a
KENMORE DISHWASHER
Model 66517502200
Near Eastlake, OH 44095
Corina B
Job Details: 03/15/2022
CC that the heater is broken. Confirmed. Will need a heater. Called BJ part will be here Thursday. ; ordrng 1 W10518394 (Heater)
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, OH 44084
Joe O
Job Details: 03/15/2022
Cc: noise when runningCustomer stated noise is like a train or bad bearing. Ran test cycle with full load of dry clothes. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/15/2022
"Cc: not making ice, water dispenserCustomer stated water dispenser stopped working after filter change, then started working but would not shut off. Stated water seems to be working ok now but still no ice. Found no ice maker error codes. Found freezer temp at 1 degree, ice maker compartment at 9 degrees. Ran ice maker harvest, ran fill tube heater test, and ice maker fill. Ice maker filled. Fill tube was frozen, and had air in the line. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Elyria, OH 44035
Marie V
Job Details: 03/15/2022
"Cc that the unit is not draining, or by the end of the cycle wont drain, have to press cancel few times to get it to work. Confirmed , drain hose is clear, nothing is preventing pump from spinning. Drain pump it will spin now and then stop spinning even having 120V coming In. unit need new drain. Replaced from T/S. Tested unit few times, good. Showed cust how to clean filters. Op test ok.; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
Marie V
Job Details: 03/15/2022
"Cc that the unit is not cooling properly in the freezer, took temps 33* on fresh food and 5* to -2* in freezer. Called whirlpool tech line spoke with sterling. Told me that temperatures are in range. Unit is working as designed. If cust need more assistance please call whirlpool cust service."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Moreland Hills, OH 44022
Joe O
Job Details: 03/15/2022
Cc: f6e3 errorFound error code f6e3(communication error). Replaced control and ui. Ran calibration. Could not test water due to customer moved unit to garage. Op test ok
We serviced a
KITCHENAID ICEMAKER
Model KUIS15NRTS1
Near Cleveland, OH 44113
Joe O
Job Details: 03/15/2022
"Cc: not functioningCycled through manual diagnostics. Needs recirculating valve. Customer does not want to repair at this time; ordrng 1 2313702 (water pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Marie V
Job Details: 03/15/2022
"Cc that the unit started making a weird noise, they stopped unit and draine water out, now you turn power to unit on and shuts off. Powered unit and control shut off,turned on and started a cycle. Pass, noise comes from drain pump when theres no water in it. Explain cust that thats normal. Also unit is missing hardware for installation. Ordering. Unit runs good. ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 03/15/2022
Installed element and thermal cut off. Ran test cycle. Op test ok
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/15/2022
"Cc: not startingFound belt snapped. Needs belt; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Parma, OH 44134
Marie V
Job Details: 03/15/2022
"Cc that the unit is not heating. Confirmed. Found heating element open. Tested unit, heating element receiving 235V. Unit will need new heater. Cust paid SC. They will call back if they want to continue ; ordrng 1 DC47-00019A (Heating element), used 1 SHIPPING (shipping and handling) from stock"