Local Reviews
Powered by Fluid LOCAL
Joe O.
REFRIGERATOR WHIRLPOOL W8RXEGMWQ03 Installed adc and thermostat. Op test ok
Arthur V.
WASHER MAYTAG MVWX655DW1 Found low water volume and im getting a f8e1 error. Long fill no fill. Advised customer to get rid of no flood hoses and ordering a water valve ; ordrng 1 W11127357 (housing)
Brian M.
DISHWASHER KITCHENAID KDPM354GPS0 Installed control and UI Ran multiple test cycles OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc that unit is leveled Leveled unit and readjusted right side door to even it out OP TEST OK
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Ran service cycle. Passed. Unit op test good
David R.
DRYER MAYTAG MGD6630HW0 "F3E3 error code, inlet thermistor. Followed teach manual. Measured resistance from pins, both in range. Says order ACU. Ordering thermistor and control.; ordrng 1 W10623852 (thermistor) and 1 W11350218 (CONTROL)"
Jeff M.
DRYER CROSLEY CED7006GW0 The watch was weak and replaced it with truckstop; used 1 279570 (LATCH) from stock
Dan H.
DISHWASHER KITCHENAID KDTE254ESS2 "Customer complaint that control lock is stuck on, turned off control lock, buttons are randomly selecting and unselecting, stuck key test shows control is good, unit needs new user interface , ran entitlement, part is covered under extended warranty ; ordrng 1 W10902370 (panel-cntl)"
Corina B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, replaced the control thermistor and evap fan. op test ok"
Corina B.
DRYER MAYTAG MGD5500FW1 CC that there is a noise and is not heating. Found lint in blower wheel. Removed the lint. Unit is heating correctly. Advised cust to have the vent cleaned. Optest ok.
Brian M.
DRYER GE DHDVH52GF0WW Installed coil valves Ran test cycle and made sure unit was cycling Unit is heating as design OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DRYER WHIRLPOOL WGD7000DW3 Cc of humidity in room when dryer running Found vent not properly installed Found vent coming from wall full of holes Advised customer on replacing vent from the outside to the inside to the dryer OP TEST OK
Nicholas F.
DRYER WHIRLPOOL WED7500GC0 Installed thermal cut off.started dryer dryer heats and tumbles op test good.unit needs to be on level surface.
Brian M.
WASHER MAYTAG MVWB855DC3 "Cc unit not filling Found cold valve not opening Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11165546 (VALVE) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed handle and tightened the others OP TEST OK
Brian M.
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW01 Installed control Turned unit on Compressor and evap fan turned onFrost pattern started to show Advised to give 24 -48 hours before filling to let unit cool down
David R.
FREEZER WHIRLPOOL WRF555SDHV02 "Cc of frost. No frost, steamed FZ gasket. Op test ok"
Corina B.
RANGE WHIRLPOOL WFG510S0AB2 "CC that there was an error and the pizza was burnt in 5 minutes. Ran diag no codes. Found oven handle loose, tightened the screws. One screw is not the correct screw. Checked the oven sensor 1090 ohms. Found the calibration at +20*. Set the calibration to 0*. Heated oven to 350* temp after 20 minutes is in the 400*. Will need a control and sensor."
Corey L.
WASHER WHIRLPOOL NTW4516FW2 "Customer complaint washer is not working nothing powers on, customer unable to locate pop and no entitlement found with ms, found outlet failed, adjusting tester slightly gets correct power, plugged unit in, started wash cycle, canceled, ran diagnostics no errors, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Installed optic board. Ice maker cycled. Op test ok
Corey L.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint range started clicking on its own and wouldn’t stop until unplugged then this morning it was plugged in to cook and has not done it all day, unit is operating as designed, found outlet failed, upper receptacle has hot/neutral reversed and lower has no ground, advised customer to contact an electrician to repair outlet"
Arthur V.
DISHWASHER FRIGIDAIRE FGHD2465NF2A Replaced main wash motor. Op test good. Left leak mat for customer. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced parts listed. Op test good
Arthur V.
RANGE JENN-AIR JDS9865BDP Replaced wire harness. Op test good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed new part unit op tested good
Arthur V.
COOK TOP WHIRLPOOL WFE525S0HT0 Found both element and switch open. Needs both and a little wire repair Customer has a burner needs a switch Cust to call for a auth
Arthur V.
REFRIGERATOR MAYTAG MSD2351HEQ Found unit not defrosting. Found heater at 1.8 k ohms. Needs element and adc bd Customer does not want repaired. Unit is 21 yrs old
Jeff M.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Evacuated the unit. Removed evaporator filter and compressor. Installed evaporator filter and compressor. Put the unit in a 30 inch vacuum for 20 minutes unit tested good. Added 5 ounces of Freon good heat transfer good frost pattern. Recommended to the customer to wait at least 24 hours before stocking with food.
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Unt in the garage. Found fill tube extension not seated correctly causing water to dump inside freezer instead of inside the ice maker. Reposition tube. Op test good
Corina B.
DRYER CROSLEY VED6505GW0 "CC that the clothes are coming out wet, have to run the dryer several times. Cust has a foil style vent. Advised cust to replace with a semi rigid or rigid vent. Unit is cycling properly. Optest ok."
Nicholas F.
DISHWASHER KITCHENAID KDTE104ESS1 Installed new front panel op test good.
Corey L.
DRYER WHIRLPOOL WGD9400SW0 "Customer complaint dryer not heating, confirmed, found coil open, quoted to replace with ts part, ok replaced coils with coil kit, op test good; used 1 279834 (COIL 22.45) from stock"
Gabriel P.
RANGE WHIRLPOOL WFG320M0BW2 Replace parts opt test ok
Brian M.
WASHER WHIRLPOOL WTW8040DW1 Installed UI and control Ran auto test and calibration OP TEST OK
Corina B.
REFRIGERATOR KENMORE 253.526493 CC that the unit is freezing food. The damper is opening and closing. Will need a thermostat. Cust does not want to repair.
Jeff M.
REFRIGERATOR GE GNE29GGKBB Issue was not that it’s not cooling the issue was all the food was blocking the vents and it was freezing on the top shelf. I recommended for them to clean the fridge and remove the stuff that’s empty I found three large 1 gallon pictures empty just sitting in the back of the fridge.
Dan H.
DRYER WHIRLPOOL WHD5090GW0 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed"
Arthur V.
DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power supply. Cord is burnt along with customer receptacle (see pics). Customer needs a electrician to provide correct power to unit.
Nicholas F.
WASHER MAYTAG MVWC415EW "Cc washer will Not agitate.confirmed.gearcase fell out of tub seal washplate is grinding against tub because of this.ran diagnostic no error codes.ran auto test cycle shifter is having hard time getting into position.unit passed auto test cycle.ran manual spin unit spins.ran heavy agitation unit is not shifting properly.unit needs new shifter,gearcase.Customer is not getting repair at this time; ordrng 1 W10913953 (actuator) and 1 W11035747 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER SAMSUNG DV50F9A7GVW/A2 De error code show check for less then one ohms when door close had continuity when open it was open when press start the relay on control makes click sound at this point there is no wiring diagram to continue to diagnose will order a control the control relay stuck DC92-01310A customer will think about it they will not fix at the moment
Gabriel P.
DRYER MAYTAG MED6000AW0 "Found the blower housing cover rattling with the base frame correct issue,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge made a loud noise coming from freezer but not any more, temps were -2 in frz and 37 in ff, all fans are operating normally, seals are good, no frost or condensation developing in unit, unable to duplicate the problem, unit is operating as designed"
Corey L.
DISHWASHER MAYTAG MDB7749SBM3 "customer complaint dishwasher not operating no lights come on then random light sometimes flashing, confirmed, ui accepting no selections, performed stuck key test, ui failed, found silver migration on ui, found sp W10732429B to call tl for scode to cover parts only, ordering panel; ordrng 1 W10811169 (panel-cntl 180.16)"
Corey L.
WASHER AMANA NTW4516FW3 "Customer complaint washer taking too long to clean and pauses on spin for a while making a noise, ran diagnostics no errors, found drain hose in standing pipe enclosed without an airgap, referred to installation instructions, filled unit and drained, drain pipe not draining quick enough and backing up to hose"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer not working only makes grinding noise, unit had been unplugged, plugged in unit and drain pump kicked on, canceled, ran diagnostics, f8e1 long fill no fill, ran quick wash, unit filled and advanced to wash, drain hose over sink, evidence of water meeting drain hose in sink, advised customer if sink does not drain quick enough siphoning will occur, unit is operating as designed, cleared code and calibrated"
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 Replace both rails opt test ok door was not popping out
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Cc that things on the top shelf are freezing Founds temps in freezer -6 and fridge to be at 36 Advised on temps settings and advised on product placement on top shelf Also showed customer that when bale opens the cold air is pushed in right onto top shelf Adjusted temps and advised to watch for a few days
Joe O.
DRYER MAYTAG MEDB950YG0 Installed listed parts. Ran test cycle. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 Installed new part unit op tested good
Joe O.
REFRIGERATOR MAYTAG M1BXXGMYW00 Installed control and thermistor. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Water line cracked going to filter housing. Ordering water filter tube.; ordrng 1 W11162036 (tube-water) and 1 W11162040 (tube-water)
David R.
MICROWAVE FRIGIDAIRE FGMV174KFB Replaced switches. Plastic clip piece broke while putting them back on; ordrng 1 5304440289 (latch hook)
Jeff M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Evacuated the Freon in the system. remove the compressor soldered the new compressor and filter in place. put the unit in a 30 inch vacuum waited 15 minutes unit tested good and 5.3 ounces of Freon to the system good heat transfer good frost pattern unit tested good recommend a 24 hours before buying food
David R.
DISHWASHER WHIRLPOOL GU3600XTVY2 "Found glass in drain pump, removed, tested. Op test ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Did not when into defrost reboot computer then force into defrost pass steam all ice did not found any loose connection it was probably a glistening in the system or door might of be open seals where good
Dan H.
WASHER MAYTAG WFW5620HW0 "Installed new control and user interface, op test good"
Corina B.
RANGE AMANA AGR5330BAS3 CC that there is a bad connection to the gas line. Found a gas line to the regulator and gas valve leaking. Office to order parts; ordrng 1 W10512963 (tubing-gas) and 1 W11346659 (REGULATOR) and 1 WP98014893 (valve-gas)
Joe O.
REFRIGERATOR WHIRLPOOL GX5SHDXVD03 "Cc: not cooling in ff sectionFound ff temps at 73 degrees, and freezer temps at -1 degree. Found evap completely frozen over. Forced unit into a defrost. Found unit to defrost. Needs control. Replaced control. Op test ok Control was replaced under a year ago. ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Joe O.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc: leaking front rightFound bottom of freezer has a sheet of ice. Found unit has old style drain tube. Spoke with BJ he states that service pointer W10632338 will cover the part. Needs drain tube. Replaced drain tube. Steamed unit out. Op test ok
Corina B.
WASHER AMANA NTW4516FW3 "CC that the unit will not spin. Ran diag F5E3 – LID UNLOCK FAULT. Checked the lid lock, good. Ran a drain and spin with clothes in. Advised cust 1-2 tablespoons of he detergent. Optest ok"
Corey L.
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Replaced door gaskets, op test good, advised customer to apply petroleum jelly onto door gasket face to help train to cabinet"
Corey L.
REFRIGERATOR FRIGIDAIRE FFH2322MWGA "Customer complaint fridge is losing temp, confirmed ff room temp, found excessive frost built up in frzr and froze ff air return solid, cleared ice from return, damper is working, found large crack in liner on frz wall, this is causing warm air to enter unit and develop frost, offered liner tape as referred from tech line to attempt repairing crack, ok; ordrng 1 5300168328 (tape 140.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWB765FW2 "Customer complaint lid is cracked at hinge not letting lid shut all the way to latch, confirmed lid broken at hinge, lid lock tests pass, unit needs lid; ordrng 1 W11259006 (lid)"
Brian M.
WASHER GE GTW330ASK0WW Ran SUM update completed no errors Ran manual test on all functions everything is working as design No errors present after running manual test mode OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER WHIRLPOOL WTW5640XW3 Cc of Leak Found unit to have a little grease inside belt cover and bearings to be loud when spinning Ran test load found a little bit of water dripping from gearcase Needs gear case ; ordrng 1 W11035747 (gearcase)
Dan H.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Installed new control, op test good"
Arthur V.
HOOD ELECTROLUX FHWC3655LSA "Found blower motor stalling on lowest setting. Going to middle selection unit starts but makes noise. Grease dripping from unit. Needs motor blower assy and motor cap. Reschedule at customer request ; ordrng 1 5304482249 (capacitor) and 1 5304482255 (blower assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWB450WQD "Installed new drain pump , op test good"
Nicholas F.
WASHER WHIRLPOOL WFW5620HW0 Installed repair control and ui unit did not start.called tech line who called whirlpool tech line.did voltage checks all the way to ui every is getting correct power unit needs new ui and wire harness ; ordrng 1 W11319991 (cntrl-elec)
Joe O.
WASHER WHIRLPOOL WFW9150WW01 "Cc: ripping/shredding clothing, leaking in frontFound bellow warped and not installed properly. Needs bellow. Replaced bellow. Ran test cycle op test ok ; used 1 WPW10381562XXX (XXX DO NOT RESTOCK XXX) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDF330PAHW2 "CC that the dishwasher will flash the light after 20 minutes of running. Started a cycle let run for 30 minutes, did not stop running. Ran diag no codes. Ran a calibration. Could not duplicate the problem. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KBRO36FMX00 CC that the unit is leaking. Found the housing is leaking with the filter. Will need a new filter and water housing. Advised cust to replace the saddle valve with an inline valve.
Nicholas F.
WASHER MAYTAG MVWB765FW3 Installed gearcase ran test 51/52 op test good.
Dan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 28 degrees , unit needs fresh food section evaporator and compressor ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)"
Joe O.
WASHER WHIRLPOOL CAE2793BQ0 Cc: won’t drainFound drain pump just humming. Needs drain pump. Customer does not want to repair at this time; saved tckt
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Unit has no icemaker error codes. The sensors register the bin and place the icemaker is turned on. Needs a new icemaker ; ordrng 1 WPW10764668 (ice maker)
Jeff M.
DISHWASHER WHIRLPOOL KUDS01FLSS5 Installed new part unit op tested good
Gabriel P.
WASHER MAYTAG MHWZ600TW00 "Belt drive broke off also damage motor and pulley ,giving estimate,customer will not fix at the moment"
Brian M.
DRYER MAYTAG MEDB835DW4 customer showed pop Cc of noise Found noise coming from blower housing Found machine screw sideways in whole and snagging the blower wheel Repositioned screw Ran test cycle OP TEST OK
Corina B.
DRYER SAMSUNG DV42H5200EP/A3 "CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse.; ordrng 1 DC47-00015A (thermostat 1452), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint of frost build up in freezer section , sealed cabinet to liner, op test good"
Nicholas F.
REFRIGERATOR WHIRLPOOL FFHS2313LS1 "Cc refrigerator is not cooling.its 44 degrees at bottom of ff section on 51 at the top.its -7 degrees in freezer.all fans are running unit is cooling.control is reading -19 in freezer and hi temp in fresh food section.unit will not stop beeping called and talked with Frigidaire tech line.ran diagnostic evaporator fan not running durning test 5.control is not sending powerinit needs new control ; ordrng 1 241739710 (board-control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DISHWASHER KITCHENAID KDTE404DSS0 Installed upper racks needs lower racks.; ordrng 1 W10822165 (track) and 1 W10822166 (track)
Dan H.
WASHER WHIRLPOOL WFW8620HW1 "Installed new control, op test good"
Corina B.
RANGE WHIRLPOOL WFE505W0HW1 Replaced the cooktop. Cust is not happy with the gap by the vent. Showed the the before picture before I started with the gap. Optest ok.
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost build up in freezer section, found top of freezer section door gasket not sealing, adjusted gasket, op test good"
David R.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 "Cc ice forming in FZ, gasket not completely closing. tried steaming, no affect, ordering gasket, customer within warranty from us. Ordering gasket.; ordrng 1 W10443319 (gasket-fip)"
Dan H.
DISHWASHER JENN-AIR JDB9910AWW "Customer complaint that smoke started coming out of door, found control and user interface burned, unit needs new control and user interface , parts are no longer available ; ordrng 1 99002203 (CONTROL) and 1 99002228 (user interface )"
Corey L.
REFRIGERATOR WHIRLPOOL EL88TRRWQ03 "Customer complaint fridge not cooling on sidekick unit, confirmed, temps at room temp, found no refrigerant in unit all fans and compressor running no frost, quoted to replace drier and evap, customer does not want repair and will purchase new; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL MAH21PNDWW Cc: door pops open during cycleFound door will not latch. Needs door lock assembly. Door lock shows no longer available; saved tckt
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Replace all parts ran calibration and auto test pass,opt test ok"
Joe O.
DISHWASHER KITCHENAID KUDS30IXSS6 "Cc: control burned upFound control completely burned up. Found ui melted and harness burned up. Needs ui, harness, and controlCustomer does not want to repair at this time"
Dan H.
WASHER WHIRLPOOL LSR5233AW0 "Installed motor and dogs, op test no good , found transmission seized, unit needs new transmission, brake, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"
Corey L.
RANGE WHIRLPOOL WEC310SAGS2 "Customer complaint oven not working, found display frozen on “100”, allowing bake and broil start and cancel selections only, ran tst mode, after exiting display read clock time and all selections now operating, op test good, if problem returns pls order cntrl pnl W10894095"
Joe O.
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leakingFound drain tube not sitting properly where it connects to unit. Adjusted drain tube. Op test ok
Corina B.
WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic. CC that the unit will not spin. Ran diag F1E1 – MAIN CONTROL FAULT, F5E2 – LID LOCK FAULT. Checked the lock, open. Replaced the lock from t/s. Ran a calibration. Ran a drain and spin and a normal cycle. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
Gabriel P.
DRYER SAMSUNG DV50F9A7GVW/A2 De error code show check for less then one ohms when door close had continuity when open it was open when press start the relay on control makes click sound at this point there is no wiring diagram to continue to diagnose will order a control the control relay stuck DC92-01310A customer will think about it they will not fix at the moment
Corey L.
WASHER AMANA NTW4516FW3 "Customer complaint washer taking too long to clean and pauses on spin for a while making a noise, ran diagnostics no errors, found drain hose in standing pipe enclosed without an airgap, referred to installation instructions, filled unit and drained, drain pipe not draining quick enough and backing up to hose"
Gabriel P.
DRYER MAYTAG MED6000AW0 "Found the blower housing cover rattling with the base frame correct issue,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge made a loud noise coming from freezer but not any more, temps were -2 in frz and 37 in ff, all fans are operating normally, seals are good, no frost or condensation developing in unit, unable to duplicate the problem, unit is operating as designed"
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 Replace both rails opt test ok door was not popping out
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer not working only makes grinding noise, unit had been unplugged, plugged in unit and drain pump kicked on, canceled, ran diagnostics, f8e1 long fill no fill, ran quick wash, unit filled and advanced to wash, drain hose over sink, evidence of water meeting drain hose in sink, advised customer if sink does not drain quick enough siphoning will occur, unit is operating as designed, cleared code and calibrated"
Nicholas F.
WASHER MAYTAG MVWC415EW "Cc washer will Not agitate.confirmed.gearcase fell out of tub seal washplate is grinding against tub because of this.ran diagnostic no error codes.ran auto test cycle shifter is having hard time getting into position.unit passed auto test cycle.ran manual spin unit spins.ran heavy agitation unit is not shifting properly.unit needs new shifter,gearcase.Customer is not getting repair at this time; ordrng 1 W10913953 (actuator) and 1 W11035747 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Cc that things on the top shelf are freezing Founds temps in freezer -6 and fridge to be at 36 Advised on temps settings and advised on product placement on top shelf Also showed customer that when bale opens the cold air is pushed in right onto top shelf Adjusted temps and advised to watch for a few days
Jeff M.
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 Installed new part unit op tested good
Corey L.
DISHWASHER MAYTAG MDB7749SBM3 "customer complaint dishwasher not operating no lights come on then random light sometimes flashing, confirmed, ui accepting no selections, performed stuck key test, ui failed, found silver migration on ui, found sp W10732429B to call tl for scode to cover parts only, ordering panel; ordrng 1 W10811169 (panel-cntl 180.16)"
Joe O.
REFRIGERATOR MAYTAG M1BXXGMYW00 Installed control and thermistor. Op test ok
Joe O.
DRYER MAYTAG MEDB950YG0 Installed listed parts. Ran test cycle. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Evacuated the Freon in the system. remove the compressor soldered the new compressor and filter in place. put the unit in a 30 inch vacuum waited 15 minutes unit tested good and 5.3 ounces of Freon to the system good heat transfer good frost pattern unit tested good recommend a 24 hours before buying food
Gabriel P.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Did not when into defrost reboot computer then force into defrost pass steam all ice did not found any loose connection it was probably a glistening in the system or door might of be open seals where good
David R.
DISHWASHER WHIRLPOOL GU3600XTVY2 "Found glass in drain pump, removed, tested. Op test ok."
Brian M.
WASHER MAYTAG MVWB765FW3 Installed console Ran auto test and calibration OP TEST OK
Dan H.
WASHER MAYTAG WFW5620HW0 "Installed new control and user interface, op test good"
Dan H.
WASHER MAYTAG MAV6000AWW "Installed new drain pump , op test good"
Brian M.
DRYER MAYTAG MED5630HC Installed panels OP TEST OK
Arthur V.
WASHER MAYTAG MVWC565FW0 Found lid latch faulty and needs replaced. Could find no leaks at this time. Replaced lid latch assy. Recalibrated. Op test good ; used 1 W11307244 (DOOR LOCK) from stock
David R.
MICROWAVE FRIGIDAIRE FGMV174KFB Replaced switches. Plastic clip piece broke while putting them back on; ordrng 1 5304440289 (latch hook)
Arthur V.
DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power supply. Cord is burnt along with customer receptacle (see pics). Customer needs a electrician to provide correct power to unit.
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint of frost build up on tracks, found freezer section door gasket falling out of groove, reinstalled door gasket, door is sealing now, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Water line cracked going to filter housing. Ordering water filter tube.; ordrng 1 W11162036 (tube-water) and 1 W11162040 (tube-water)
Dan H.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Installed new control, op test good"
Corina B.
DRYER AMANA NED4655EW1 "Replaced the chute, seal and screws. Found the blower housing is bent cause he blower wheel to hit the chute. Found the thermal fuse missing and the terminal cover. Will need a blower wheel, motor, cover. Replaced the fuse from t/s. ; ordrng 1 279827 (motor!dryer) and 1 W11298298 (cover) and 2 WP487240 (screw)s and 1 WP694089 (wheel) and 1 WP8577230 (housing), used 1 WP3392519 (THERMAL FUSE) from stock"
Brian M.
WASHER MAYTAG MVWC465HW2 Complaint of water leaking underneath There is no water hookups in store Visually inspected unit Found water stains on the back side where water is hooked up Could of been customers supply linesTook top off and inspected basket no damage and no signs of leaks from underneath
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Recovered refrigerant, replaced Evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.5 oz r134a, unit cooling, pressures good, op test ok."
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc unit stopped making ice.unit is -1 degrees is ice making cavity.icemaker cycled and filled is getting intermittent power from control unit needs control ; ordrng 1 W11043763 (cntrl-elec)
Dan H.
WASHER MAYTAG MVWB450WQD "Installed new drain pump , op test good"
Joe O.
WASHER WHIRLPOOL WFW9150WW01 "Cc: ripping/shredding clothing, leaking in frontFound bellow warped and not installed properly. Needs bellow. Replaced bellow. Ran test cycle op test ok ; used 1 WPW10381562XXX (XXX DO NOT RESTOCK XXX) from stock"
Corey L.
WASHER MAYTAG MVWB765FW2 "Customer complaint lid is cracked at hinge not letting lid shut all the way to latch, confirmed lid broken at hinge, lid lock tests pass, unit needs lid; ordrng 1 W11259006 (lid)"
Joe O.
REFRIGERATOR WHIRLPOOL GX5SHDXVD03 "Cc: not cooling in ff sectionFound ff temps at 73 degrees, and freezer temps at -1 degree. Found evap completely frozen over. Forced unit into a defrost. Found unit to defrost. Needs control. Replaced control. Op test ok Control was replaced under a year ago. ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Arthur V.
HOOD ELECTROLUX FHWC3655LSA "Found blower motor stalling on lowest setting. Going to middle selection unit starts but makes noise. Grease dripping from unit. Needs motor blower assy and motor cap. Reschedule at customer request ; ordrng 1 5304482249 (capacitor) and 1 5304482255 (blower assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc: leaking front rightFound bottom of freezer has a sheet of ice. Found unit has old style drain tube. Spoke with BJ he states that service pointer W10632338 will cover the part. Needs drain tube. Replaced drain tube. Steamed unit out. Op test ok
Brian M.
WASHER WHIRLPOOL WTW5640XW3 Cc of Leak Found unit to have a little grease inside belt cover and bearings to be loud when spinning Ran test load found a little bit of water dripping from gearcase Needs gear case ; ordrng 1 W11035747 (gearcase)
Corina B.
DISHWASHER WHIRLPOOL WDF330PAHW2 "CC that the dishwasher will flash the light after 20 minutes of running. Started a cycle let run for 30 minutes, did not stop running. Ran diag no codes. Ran a calibration. Could not duplicate the problem. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KBRO36FMX00 CC that the unit is leaking. Found the housing is leaking with the filter. Will need a new filter and water housing. Advised cust to replace the saddle valve with an inline valve.
Nicholas F.
WASHER MAYTAG MVWB765FW3 Installed gearcase ran test 51/52 op test good.
Nicholas F.
WASHER WHIRLPOOL WFW5620HW0 Installed repair control and ui unit did not start.called tech line who called whirlpool tech line.did voltage checks all the way to ui every is getting correct power unit needs new ui and wire harness ; ordrng 1 W11319991 (cntrl-elec)
Corina B.
WASHER AMANA NTW4516FW3 "CC that the unit will not spin. Ran diag F5E3 – LID UNLOCK FAULT. Checked the lid lock, good. Ran a drain and spin with clothes in. Advised cust 1-2 tablespoons of he detergent. Optest ok"
Corey L.
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Replaced door gaskets, op test good, advised customer to apply petroleum jelly onto door gasket face to help train to cabinet"
Brian M.
WASHER GE GTW330ASK0WW Ran SUM update completed no errors Ran manual test on all functions everything is working as design No errors present after running manual test mode OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Nicholas F.
DRYER AMANA NED4655EW1 Cc dryer is knocking.confirmed had a pen top stuck between the felt and the drum.removed op test good.
Corina B.
RANGE AMANA AGR5330BAS3 CC that there is a bad connection to the gas line. Found a gas line to the regulator and gas valve leaking. Office to order parts; ordrng 1 W10512963 (tubing-gas) and 1 W11346659 (REGULATOR) and 1 WP98014893 (valve-gas)
Jeff M.
DRYER GE GTD33EASK0WW Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit is just pumping Found unit in drain mode Reset control Ran diagnostics found no errors Ran auto test and calibration OP TEST OK Advised customer on what the noise was and how to cancel it out if it happens again
Jeff M.
WASHER MAYTAG MVWX700XL2 The be.t came off. The pulley nut on the pulley came off. Reinstall the units belt unit op tested good
Joe O.
DISHWASHER WHIRLPOOL WDF750SAYM2 Cc: not draining Vacuumed standing water. Pulled drain pump. Found unit needs drain pump. Replaced pump. Ran test cycle. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN7102) from stock
Corey L.
REFRIGERATOR FRIGIDAIRE FFH2322MWGA "Customer complaint fridge is losing temp, confirmed ff room temp, found excessive frost built up in frzr and froze ff air return solid, cleared ice from return, damper is working, found large crack in liner on frz wall, this is causing warm air to enter unit and develop frost, offered liner tape as referred from tech line to attempt repairing crack, ok; ordrng 1 5300168328 (tape 140.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MHWZ600TW00 "Belt drive broke off also damage motor and pulley ,giving estimate,customer will not fix at the moment"
Brian M.
DRYER MAYTAG MEDB835DW4 customer showed pop Cc of noise Found noise coming from blower housing Found machine screw sideways in whole and snagging the blower wheel Repositioned screw Ran test cycle OP TEST OK
Dan H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint of frost build up in freezer section , sealed cabinet to liner, op test good"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Replace all parts ran calibration and auto test pass,opt test ok"
Joe O.
DISHWASHER KITCHENAID KUDS30IXSS6 "Cc: control burned upFound control completely burned up. Found ui melted and harness burned up. Needs ui, harness, and controlCustomer does not want to repair at this time"
Joe O.
REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leakingFound drain tube not sitting properly where it connects to unit. Adjusted drain tube. Op test ok
Corina B.
DRYER SAMSUNG DV42H5200EP/A3 "CC that the unit is not heating. Found the thermal fuse is open. Will need a new fuse.; ordrng 1 DC47-00015A (thermostat 1452), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WEC310SAGS2 "Customer complaint oven not working, found display frozen on “100”, allowing bake and broil start and cancel selections only, ran tst mode, after exiting display read clock time and all selections now operating, op test good, if problem returns pls order cntrl pnl W10894095"
Corina B.
WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic. CC that the unit will not spin. Ran diag F1E1 – MAIN CONTROL FAULT, F5E2 – LID LOCK FAULT. Checked the lock, open. Replaced the lock from t/s. Ran a calibration. Ran a drain and spin and a normal cycle. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
Corina B.
RANGE WHIRLPOOL WFE505W0HW1 Replaced the cooktop. Cust is not happy with the gap by the vent. Showed the the before picture before I started with the gap. Optest ok.
Nicholas F.
REFRIGERATOR WHIRLPOOL FFHS2313LS1 "Cc refrigerator is not cooling.its 44 degrees at bottom of ff section on 51 at the top.its -7 degrees in freezer.all fans are running unit is cooling.control is reading -19 in freezer and hi temp in fresh food section.unit will not stop beeping called and talked with Frigidaire tech line.ran diagnostic evaporator fan not running durning test 5.control is not sending powerinit needs new control ; ordrng 1 241739710 (board-control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost build up in freezer section, found top of freezer section door gasket not sealing, adjusted gasket, op test good"
Dan H.
WASHER WHIRLPOOL LSR5233AW0 "Installed motor and dogs, op test no good , found transmission seized, unit needs new transmission, brake, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"
Jeff M.
DISHWASHER WHIRLPOOL KUDS01FLSS5 Installed new part unit op tested good
Nicholas F.
DISHWASHER KITCHENAID KDTE404DSS0 Installed upper racks needs lower racks.; ordrng 1 W10822165 (track) and 1 W10822166 (track)
Corey L.
REFRIGERATOR WHIRLPOOL EL88TRRWQ03 "Customer complaint fridge not cooling on sidekick unit, confirmed, temps at room temp, found no refrigerant in unit all fans and compressor running no frost, quoted to replace drier and evap, customer does not want repair and will purchase new; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 28 degrees , unit needs fresh food section evaporator and compressor ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)"
Dan H.
WASHER WHIRLPOOL WFW8620HW1 "Installed new control, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Unit has no icemaker error codes. The sensors register the bin and place the icemaker is turned on. Needs a new icemaker ; ordrng 1 WPW10764668 (ice maker)
David R.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 "Cc ice forming in FZ, gasket not completely closing. tried steaming, no affect, ordering gasket, customer within warranty from us. Ordering gasket.; ordrng 1 W10443319 (gasket-fip)"
Joe O.
WASHER WHIRLPOOL CAE2793BQ0 Cc: won’t drainFound drain pump just humming. Needs drain pump. Customer does not want to repair at this time; saved tckt
Dan H.
DISHWASHER JENN-AIR JDB9910AWW "Customer complaint that smoke started coming out of door, found control and user interface burned, unit needs new control and user interface , parts are no longer available ; ordrng 1 99002203 (CONTROL) and 1 99002228 (user interface )"
Joe O.
WASHER WHIRLPOOL MAH21PNDWW Cc: door pops open during cycleFound door will not latch. Needs door lock assembly. Door lock shows no longer available; saved tckt
David R.
WASHER WHIRLPOOL WFW9400SW01 "Cc of door being locked and a little water being left over in drum when cycle is done. Manually unlocked door, ran through error codes and F22 door lock error came up. Door was locking by itself. Ran through service diagnostics. Door is now unlocking and locking when it’s suppose to for now. Front of drum where gasket is is filled with water. Ordering door lock, when come back shop vacc and water out.; ordrng 1 WP8183270 (latch 118.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
FREEZER WHIRLPOOL WRF535SWHZ02 Cc: frost build up in freezerFound freezer door not closing properly. Found drawer not installed properly. Reseated drawer. Op test ok
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: leaking from water filter, and ice dispenser/not making iceCustomer states issues started when he changed the water filter. Could not duplicate leak from ice maker. Found unit has low water pressure. Advised customer to replace water filter."
Nicholas F.
FREEZER WHIRLPOOL WZF79R20DW03 Cc freezer is not freezing unit is -2 degrees at the bottom and 4 degrees at the top.unit is getting correct power.unit was is defrost on arrival.compressor came back on evaporator fan is running.evaporator developed good frost pattern.ran diagnostic o failed messages.unit is operating as designed
Arthur V.
REFRIGERATOR MAYTAG MFT2976AEM00 Replaced evap fan motor and wire harness. Totally thawed out evap before installing parts. Op test good
Jeff M.
WASHER WHIRLPOOL WFW5620HW0 Installed new part also leaned the machine back I did not open the water valves all the Way unit tested good
Jeff M.
RANGE WHIRLPOOL WEG515S0FS2 Installed new part unit op tested good
Jeff M.
DISHWASHER AMANA ADB1100AWS3 The sump was stuck I freed the pump ran a test cycle op tested good.
Jeff M.
WASHER GE GTWN7450D0WW Added grease to the plastic drive gear and the unit is quieter now
Jeff M.
DISHWASHER KITCHENAID KDFE204EWH1 Installed new part unit op tested good.
Arthur V.
COOK TOP WHIRLPOOL GJC3634RB05 Replaced selector sw. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
REFRIGERATOR MAYTAG MZD2665HES "Customer complaint of frost build up in freezer section , found ice chute door not sealing properly, unit needs new ice chute door; ordrng 1 WP12562701 (door- ice 4.46) and 1 WP67007098 (insulation 16.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
WASHER WHIRLPOOL WFW75HEFW0 Cc standing water at end of cycle.ran diagnostic found f5e2 door lock error. door lock is plugged in with no damage.ran quick diagnostic testing it passed all test.unit is operating as designed.instructed customer on proper load size and amount of soap to use.
Corina B.
REFRIGERATOR GE ZISS420DRISS CC that the unit is not keeping temp. Fz 0 ff 41. Cust had pictures of the control. Will need a new control. ; ordrng 1 WR55X10560 (refrigerator main co 19691)
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
Arthur V.
REFRIGERATOR MAYTAG MRT118FFFZ01 Replaced customer approved door assy. Op test good
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced diffuser. Tested. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc of unit not cooling, customer said they unplugged unit for a couple hours and then it started running normal, cleaned coils. Arrived and took temp, FF 39* FF 2*. Checked fans, all was working. Normal frost pattern on Evap. No build up of frost or anything. Display is not lighting up all the way. Ordering controls. ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)"
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not starting, confirmed, green led not lit, unit won’t let in diagnostics, unit needs new control; ordrng 1 W11116590 (cntrl-elec)"
Gabriel P.
MICROWAVE WHIRLPOOL WML55011HS3 Found out the plate for the transformer was rattling Corey show me how to correct issue
Corey L.
WASHER MAYTAG MVWC565FW0 "Customer complaint washer is not agitating, ran diagnostics, found f7e1 shifter fault, f7e7 unable to reach rpm, f8e3 overflow condition, cleared, found gear oil all over belt and shroud, belt was off, installed belt, tested agitation, could hear gears clanging and slipping, unit needs gearcase asm, W11035751, quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER KENMORE 11028062800 "Customer complaint washer makes a loud noise during spin like a plane taking off, confirmed, bearings failed, quoted for repair; ordrng 1 W10435302 (bearing 105.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER GE GTW485ASJ1WS "Unit full of dog food again Called techline. Ran diagnostics getting 4error codes. Needs port reamed out,needs lid lock and speed sensor replaced. Also replace belt and clean pulleys ; ordrng 1 WH01X24180 (drive belt) and 1 WH01X27954 (lid lock quick relea) and 1 WH12X26329 (sensor speed)"
Corina B.
REFRIGERATOR KITCHENAID KRFF507ESS00 CC that the freezer handle is loose. Tighten the freezer handle. Optest ok
Corey L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced parts listed, op test good"
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 "Replace control and sensor,opt test ok"
Gabriel P.
WASHER MAYTAG MHW3505FW1 "Replace control panel did not need it control just a simple missed diagnosis ran auto test pass ran normal cycle pass ,opt test ok"
Nicholas F.
RANGE WHIRLPOOL WFG320M0BB2 Cc oven light w not out and controls won’t work.controls were locked oven light burnt out.unlocked controls and changes light.started bake oven heats.unit is operating as designed.
Arthur V.
WASHER WHIRLPOOL CAE2745FQ0 Commercial unit. this is the ridgeview estates. Ran diagnostics. Getting a f7e1 error code (basket speed sensor fault). Unit under2 year parts only warranty Needs a actuator Customer is the Maintenance man for the property; ordrng 1 W11212745 (actuator)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Clear out ice notice door was not seated correctly,correct issue and steam gasket opt test ok"
Joe O.
WASHER MAYTAG MVWB955FC1 Cc: not running through a cycle Found error codes f5e1(lid switch fault-lid is open) and f8e6(water hazard). Ran auto test and calibration. Ran test for lid lock. Needs lid lockCustomer does not want to repair at this time