Near Solon, OH 44139
Joe O
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc: temps not correct, water leaking from dispenserCustomer states she noticed the temps were not correct by water buildup under the ice bin. Customer stated she wasn’t sure if the chute door not closing could be the issue. Advised customer with the chut
Near Westlake, OH 44145
Gabriel P
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW4 "Replace all parts and ran calibration ,opt test ok"
Near Cleveland, OH 44135
Corina B
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 CC that the unit is not cooling. Found the compressor is seized. Will need a new compressor.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)
Near Middleburg Heights, OH 44130
Corina B
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 CC that the icemaker is not working. Found ice on the back wall of the ice box. Ran diag step 56 lost home position. Ran step 57 Harvesting not completed. Will need a new ice maker and adapter. ; ordrng 1 W11294907 (Ice maker) and 1 W10864519 (Adapter)
Near Bay Village, OH 44140
David R
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW5620HW2 "Replaced latch. Ran through diagnostics mode. All components working correctly. Customer had a question about item she washed, said it came out drenched. Went over spin options, just to make sure spin isn’t turned off or if need be advised turning spin o
Near South Amherst, OH 44001
David R
Job Details: 07/28/2020
WASHER MAYTAG MVWC465HW2 "Replaced. Ran diagnostics, good. No noise. Op test ok"
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found bimetal open will need to order it comes all in one harness ,; ordrng 1 W11449066 (HARNESS )"
Near Cleveland, OH 44118
Dan H
Job Details: 07/28/2020
DISHWASHER KITCHENAID KUDI24SEWH3 "Installed new thermal fuse, op test good"
Near Edgewood, OH 44004
Jeff M
Job Details: 07/28/2020
WASHER MAYTAG MVW6230HW0 I put the unit in diagnostics mode I was able to manually cycle and activate every component on the washer. But when I press start to automatically start a cycle the unit does nothing. Everything mechanically functions needs a new control board; ordrng 1
Near North Kingsville, OH 44030
Jeff M
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB850YW "The units bearing failed unit is leaking out the bottom est only; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Customer complaint fridge temps aren’t correct, confirmed temps were 49 in ff and 2 in frz, evap has good frost pattern, fan is running, cold air return and entry to ff not blocked, found unit installed to surge protector sharing with range, plugged into
Near Russell Center, OH 44072
Dan H
Job Details: 07/28/2020
WASHER AMANA NTW4516FW2 "Customer complaint that lid lock light flashes and that’s it, lid lock is clicking, ran diagnostics found f5e3(lid unlock fault), installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Near Maple Heights, OH 44137
Corina B
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW9550WW00 "CC that the unit did not spin. Ran diagF21 long drain. Checked drain pump, clear. Started a rinse and spin with towels. Towels came out damp. Optest ok."
Near Solon, OH 44139
Brian M
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDPE234GPS0 Cc unit leaking Found unit to be leaking from diverter Replaced sump assembly from truck stock Ran test cycle OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Middlefield, OH 44062
Brian M
Job Details: 07/28/2020
DRYER GE DPSB620EC2WW Cc unit not running Found belt broken Replaced using back stock from truck Ran test cycle OP Test Ok ; used 1 WE12M29 (Belt) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW8000DW5 "Found error code f8e1 long fill and f0e3 overload also found a shut off valve on hoses and notice when put manual test no hot water coming in so I unplug shutoff hose and no water coming out explain customer that we have a counter issue with the auto shu
Near Cleveland, OH 44120
Corey L.
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dw rack wheel fell off, confirmed right side wheel broken from upper rack, replaced with adjuster kit set sent, op test good"
Near South Russell, OH 44022
Dan H
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL GU2500XTPS3 "Customer complaint that unit doesn’t run through cycles, found clean led flashing 7 times indicating a heater issue, ran test cycle, heater is not working, heater is open, unit needs new heater; ordrng 1 W10518394 (Heater)"
Near Valley View, OH 44125
Corina B
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRT511SZDW00 Replaced the handles. Unit was not plugged in. Optest ok
Near Geneva, OH 44041
Jeff M
Job Details: 07/28/2020
RANGE KENMORE 790.310328 Installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
Near Cleveland, OH 44106
Corey L.
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint water leaking from back of fridge, confirmed found valve with pinhole, unit needs water valve, *customer Will be calling in to schedule a 2nd appliance visit to disassemble range door to clean inner glass; ordrng 1 WPW10238100 (valve-i
Near Munson Township, OH 44024
Dan H
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not making ice, fresh food section temperature at 50 degrees, freezer section temperature at 30 degrees, found leak in fresh food section evaporator unit needs new fresh food section evaporator and filter drier; ordrng 1
Near Willoughby Hills, OH 44094
Dan H
Job Details: 07/28/2020
DRYER GE GTDS825ED0MC "Customer complaint that unit is not starting, confirmed, thermal fuse and thermal cut off are good, door switch is good, belt is intact, unit needs new control ; ordrng 1 WE04X20528 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
Corina B
Job Details: 07/27/2020
DISHWASHER KITCHENAID KUDB03CTBS0 "CC that the unit does not start, the start and rinse light at faint and didn’t drain. Checked the ribbon cable to the unit, split. Drain hose clogged. Checked Will need a new drain hose, ui and control. ; ordrng 1 WP8531877 (Ribbon cable) and 1 WPW10084
Near North Olmsted, OH 44070
Corina B
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV05 CC that the ice maker is not working. Confirmed. Ran diag thermistor open. Tray started to flex the stopped. Will need a new ice maker; ordrng 1 W11284458 (Ice maker)
Near Mentor, OH 44060
Jeff M
Job Details: 07/27/2020
WASHER KENMORE 110.2022251 "The drain pump failed I took the pump off found nothing in the pump. The pump needs to be replaced ; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44130
Corina B
Job Details: 07/27/2020
DRYER MAYTAG MEDX655DW1 "CC that the unit started to smoking. Checked the wires, terminal block, heater, blower wheel, good. Checked power correct. Turned dryer on cycling properly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Check
Near Parma, OH 44129
Corina B
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the ff section is not cooling. Found frost in the freezer blocking the vent. Checked the liner and frame, good. The ff door gasket at the bottom was not touching the frame. Steamed out the gasket and the freezer. Optest ok"
Near Lorain, OH 44053
David R
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling. Went through diagnostics, Found evap fan not working. Damper, comp fan all working. Little frost building up on sides off evap cover. Might need to steam. Ordering parts. Put on cancellation list. ; ordrng 1 W11024089 (motor-evap), u
Near South Amherst, OH 44001
David R
Job Details: 07/27/2020
WASHER MAYTAG MVWC465HW2 "New gearcase spun by hand before installing, making a little grinding. Put on to see if any difference. Making noise still. Will need to order another new gearcase ; ordrng 1 W11035747 (gearcase)"
Near Cleveland, OH 44106
Dan H
Job Details: 07/27/2020
WASHER AMANA NTW4516FW3 "Installed new control, washer powered up, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Near North Ridgeville, OH 44039
Corina B
Job Details: 07/27/2020
OTR MICROWAVE WHIRLPOOL WMH32519HT3 Replaced the door. Optest ok
Near Euclid, OH 44132
Joe O
Job Details: 07/27/2020
DRYER WHIRLPOOL WED4950HW0 "Cc: no heatFound unit is only receiving 120v. Customer has bulk fuses. Found fuse box is burned up, also found plug wires taped. Customer Needs a electrician and new power cord."
Near Elyria, OH 44035
Corina B
Job Details: 07/27/2020
WASHER MAYTAG MHW5630HW0 "CC that the unit stop mid cycle. Found the drain hose is 18” of the ground, the shipping bolts are in and the hot and cold are reversed?. Raised the drain hose, took the shipping bolts out and switched the hot and cold. Ran a quick wash. Optest ok. Broug
Near Westlake, OH 44145
Gabriel P
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Replace parts opt test ok ; used 1 TJAF1200 (UV FILTER ) from stock
Near Maple Heights, OH 44137
Brian M
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc of no cool Unit is a r600No frost pattern Spoke to BJ Checked over lock ring connection with soapy water could not see anything Needs compressor and evap Will need lock ring tech and a r600 tech on return visit ; ordrng 1 W11368877 (Evap) and 1 W113705
Near Lorain, OH 44053
David R
Job Details: 07/27/2020
WASHER MAYTAG MVWB835DW5 "Customer explained noise was gone, then tried a load of towels and heard something, wants it checked out. Found screw on the bottom of rotor loose and scrapping the washer drain pan underneath when heavy load in. Corrected, ran Normal cycle with load to
Near Cleveland, OH 44111
Dan H
Job Details: 07/27/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling properly, unit is not defrosting properly, heater and bimetal are good, unit needs new control; ordrng 1 W11353815 (Cntrl)"
Near Cleveland, OH 44144
Dan H
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 55 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit n
Near Eastlake, OH 44095
Jason N
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed condenser. Brought system down to 28in/hg vacuum for 15 min. Shut off vac, held vacuum for 15 min. No change to gauges. Recharged system with 4.5oz of r134a. Low side stable at 2 psi, good heat on condenser. Unit starting to cool. Advised custo
Near Warrensville Heights, OH 44122
Joe O
Job Details: 07/27/2020
WASHER MAYTAG MHW5630HC0 Installed control and ui. Ran quick test cycle. Op test ok
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/27/2020
RANGE JENN-AIR JIS1450DS1 Cc unit making sizzle noise Tested burners with induction made pot and pan with water No abnormal noises Only noise I could hear was the relays ticking on low setting to regulate temperature Unit is operating as design OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/27/2020
RANGE WHIRLPOOL RBD275PRB00 "Went to install customer supplied board Found UI ribbon to be cracked Needs UI ; ordrng 1 WP8304275 (swtch-memb), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Brian M
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 Ran entitlement 12-20-19 Cc unit will start and count down Found unit to be in demo mode Ran service mode to exit demo mode Ran test cycle OP Test Ok
Near Westlake, OH 44145
Dan H
Job Details: 07/27/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Customer complaint that unit is leaking, found unit leaking from diverter valve, unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 WPW10455261 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Dan H
Job Details: 07/27/2020
RANGE KITCHENAID KSEG700ESS2 "Installed new user interface, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 07/27/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not working, found unit paused, unpaused, unit continued cycle, canceled, ran diagnostics found f8e1(long/no fill) error code, no cold water entering unit, found no cold water from supply, advised customer that they need
Near Warrensville Heights, OH 44128
Brian M
Job Details: 07/27/2020
WASHER AMANA NTW4516FW3 Cc unit not washing properly Found water supply lines not getting water Advised to have plumbing looked at Ran test agitate spin and drain All functioning properly
Near Parma Heights, OH 44130
Dan H
Job Details: 07/27/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit started smoking, unit unplugged, plugged in, unit is unresponsive, control is receiving 120vac , unit needs new control, found burn marks and a crack on drain pump , unit needs new drain pump ; ordrng 1 W11249158 (CNTRL) a
Near South Russell, OH 44022
Joe O
Job Details: 07/27/2020
WASHER GE WDRR2500K4WW "Cc: not spinningFound basket mount broke. Needs basket, nut, agitator coupler, screw, washer, and sealCustomer does not want to repair at this time"
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/27/2020
DRYER WHIRLPOOL WED5100HW0 Installed blower wheel Ran auto test OP Test Ok
Near Avon Lake, OH 44012
Corina B
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KSC24C8EYY00 "CC that the ice maker is not working and the freezer is to warm. Fz 40* ff 57*. Checked the evaporators no frost patterns. Ff evap has a non coated evap. Cust showed cust showed pop, sent pic. Has a 10 year warranty on cfc. Will need a new evap and compr
Near Lakewood, OH 44107
Dan H
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not making enough ice , found 14 cubes in bin, cycled ice maker, ice maker cycled and filled, ice box thermistor passes, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 07/27/2020
WASHER WHIRLPOOL MVWB765FW2 CC that the unit flashes a fault code. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the power at the control 120 volts. Checked the led light flashing. Main control has malfunctioned. Will need a main control; ordrng 1 W11195970 (Control
Near Fairview Park, OH 44126
Dan H
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op
Near Fairview Park, OH 44126
Dan H
Job Details: 07/27/2020
DRYER MAYTAG MED7230HW0 "Customer complaint that unit is not starting, found door switch disconnected, connected door switch, unit started, unit heated, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/27/2020
WASHER MAYTAG MVWB965HC0 Call tech line spoke to sterling explain him that water pressure is 60 psi is excellent but he wanted me to go ahead with repair he also said if valve doesn’t work customer may have hard water too much minerals on water so he gave me a kit to test that is
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/27/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Replace spark module them preheat to 350 it light in the first spark also reach to 350 degrees and cycle on and off perfectly good,did not replace valve cause is getting gas into unit,also show customer daughter that it was cycling on and off fine opt te
Near Strongsville, OH 44136
Corey L.
Job Details: 07/27/2020
REFRIGERATOR KENMORE 253.5169911 "Customer complaint freezer fan was cycling off and on every 3 seconds for a while after door was stuck open and frost developed but last two days it’s ran fine, fan running when arrived, cycled cooling off and on to restart fan, unable to duplicate the i
Near Parma, OH 44134
Corey L.
Job Details: 07/27/2020
MICROWAVE MAYTAG MMV5208WQ1 "Replaced magnetron, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 07/27/2020
DRYER WHIRLPOOL LGB6200KQ0 "The door switch failed the unit is getting power needs a new door switch ; ordrng 1 WP3406107 (switch-dor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Novelty, OH 44072
Joe O
Job Details: 07/27/2020
DISHWASHER KITCHENAID KUDT03STSS0 Installed sump assembly. Ran test cycle. Op test ok
Near Chesterland, OH 44026
Joe O
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Cc: tripping the gfi, ice build up in ice binCustomer states the unit has been plugged into gfi breaker since new. Advised customer appliances whirlpool advised not to have units hooked to gfi. Spoke with BJ, he stated whirlpool states not to have unit c
Near Concord Township, OH 44077
Corina B
Job Details: 07/27/2020
WASHER MAYTAG MVWC425BW0 "CC that the unit will not spin. Ran diag F7e1 basket speed fault. Checked the shifter, out of range. Replaced the shifter from t/s. Ran a calibration. An auto test. Optest ok. ; used 1 WPW10006355 (Shifter) from stock"
Near Montville, OH 44064
Jeff M
Job Details: 07/27/2020
WASHER MAYTAG MVWB865GW0 "The unit has a miscommunication error code needs a main control and UI est only; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 07/27/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed gasket, peragum and ice bin. Advised customer to watch over the next 48 hrs. Op test ok"
Near Cleveland, OH 44121
Jason N
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not coolingFound both freezer and ff section at room temperature. Compressor is running. Checked frost pattern on evaporator, no frost pattern. Unit has refrigerant leak, needs sealed system repair.; ordrng 1 W10836706 (evaporator) and 1 WPW10143
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed drain tube. Op test ok
Near Cleveland, OH 44117
Jason N
Job Details: 07/27/2020
WASHER MAYTAG MVWX655DW0 "Cc unit not filling with waterRan diagnostics, no codes stored. Ran auto cycle, lot of suds present in tub. Asked customer about detergent, found customer was using non-h.e. Advised to use only h.e. Specific detergents. Ran calibration. Unit working as d
Near Strongsville, OH 44136
Corey L.
Job Details: 07/27/2020
REFRIGERATOR KENMORE 596.7200302 "Customer complaint water still dripping onto floor, evap drain is clear and no ice on frz floor, found frost accumulation under frz drawer in front and when opening door it will melt and drip on floor, slides are weak, verbally quoted slides only, custom
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/27/2020
WINE COOLER WHIRLPOOL WUW55X24HS0 "Installed l.v. Transformer/inverter, unit powered on. Compressor running, checked controls for functionality. Op test good."
Near Orwell, OH 44076
Jeff M
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 The control isn’t sending power needs a control and pump; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)
Near Mentor, OH 44060
Jeff M
Job Details: 07/27/2020
RANGE WHIRLPOOL NO TAG The igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/27/2020
DRYER WHIRLPOOL LGQ8858JQ0 "Cc unit not drying/heatingRan dryer test cycle, 1st flame cycle good, all following cycles ignitor glowed but no ignition. Unit needs gas coils. Replaced using truck stock. Ran dryer op test, good ignition for 5 consecutive cycle. Op test good.; used 1 2
Near Aurora, OH 44202
Brian M
Job Details: 07/27/2020
COOKTOP ELE JENN-AIR JED3430WF01 "Cc front right burner not heating Found burner not getting power from switch Needs right burner switch ; ordrng 1 WPW10222828 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 07/27/2020
REFRIGERATOR JENN-AIR JFC2290REP00 Installed new part unit tested good
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/27/2020
WASHER MAYTAG MHW5500FW1 "The unit is not responding at all completely dead I cannot enter diagnostics I cannot turn it on I cannot turn it off it’s frozen. Most likely has a communications error needs both the main control and user interface. EST only ; ordrng 1 W10911044 (panel
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace control and also customer had issue top shelf not opening found screw loose correct issue also check for any ice build on evap is good ,opt test ok"
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 07/27/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Cc unit still has ice buildup Found again small amount of frozen condensation near top front of unit cabinet. Gasket seal is good. This may be an airflow issue, ordering evap fan. Advised customer that we may have to rearrange some product in unit to max
Near Sheffield, OH 44054
Gabriel P
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replace part opt test ok
Near Strongsville, OH 44149
Corey L.
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Replaced damper, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 07/27/2020
MICROWAVE WHIRLPOOL n/a "Stated I’m here for a mw and was told “ok”, found a whirlpool mw matching model but not description and no serial on job, this unit has been looked at already and is unrepairable"
Near Strongsville, OH 44136
Corey L.
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dispenser door fell off and dw door kind of bounces back up when opened all the way, confirmed, dispenser and cover not damaged, reinstalled dispenser door, adjusted springs one hole loser to relieve some tension, op test good"
Near Pierpont Township, OH 44082
Jeff M
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 The door switch was causing the refrigerator to turn off. I installed the new control board unit tested good; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint im stopped working, temps were -1, found bail arm in the off position, customer unaware of shut off arm, turned on, Im filled, op test good"
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/27/2020
RANGE AMANA AGR5330BAS3 Installed new part unit tested good
Near Cleveland, OH 44135
Corey L.
Job Details: 07/27/2020
DRYER KENMORE 110.7090299 "Customer had home broken into and valuables taken, had forgot a part was supposed to come and customer can not locate, please resend part either to customer or to tech pending office discretion ; ordrng 1 279787 (motor)"
Near Willoughby, OH 44094
Jason N
Job Details: 07/27/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Installed control board and wash pump/motor. Ran diagnostics cycle all the way though. No codes at end, op test good."
Near Strongsville, OH 44136
David R
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer had POP. Cc of light switch left door sticking. Confirmed, ordering light switches. Added door spacer to see if that will help in the meantime. ; ordrng 2 W11396033 (SWITCH )s, used 1 WP2177331 (DOOR SPACER) from stock"
Near Berea, OH 44017
Corey L.
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Customer complaint excessive snow and frost in frz so it was emptied and now ice has went away, confirmed only a small amount of frost on light switch, advised warm air entering unit causes the frost build up, gaskets are ok, slides check good, advised t
Near Atwater, OH 44201
Brian M
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc unit had frost on evap wall they turned unit off and it defrosted they plugged it back in ands it’s been about 2 weeks and running normal Found temps to be -0 in freezer and 36 in fridge Unit is functioning properly No ice build up In freezer OP Test O
Near Rootstown, OH 44272
Brian M
Job Details: 07/27/2020
WASHER MAYTAG MVWB765FW3 Installed control and UI Ran auto test and calibration OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced parts. Give 24 hours to return to normal temps. Reminded customer to empty out ice bin every couple of weeks and clean. Set temps to recommended. Op test ok
Near Madison, OH 44057
Jason N
Job Details: 07/27/2020
WASHER AMANA NAV5800AWW "Cc unit leaking waterCustomer stated she ran several loads after last visit and it was ok, most recent load she ran it leaked again but in a different place then last time. Ran wash test on super load size, filled up tub, let cycle for 10 min, no leaks f
Near Lorain, OH 44052
Gabriel P
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Replace thermistor and control,opt test ok also notice customer food was blocking vent advise customer how to load unit better"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 07/24/2020
WALL OVEN FRIGIDAIRE FGF348KCN "Customer complaint oven did not maintain heat while baking for a few weeks then would not preheat sometimes and now doesn’t want to preheat at all, ignitor failed, quoted to replace with ts part, ok, replaced ignitor with kit, op test good; used 1 124000
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL MDB7959SHZ0 "Customer complaint door fell off dw, found springs removed and hinge pin not in correct channel on door bracket, reinstalled door to hinge, op test good, reinstalled springs, drain hose and power to unit for testing, op test good"
Near Strongsville, OH 44136
David R
Job Details: 07/24/2020
DRYER GE DPSR483GA2WW Cc unit not heating. Found open gas coils. ; used 1 279834 (COIL 22.45) from stock
Near North Olmsted, OH 44070
David R
Job Details: 07/24/2020
WASHER WHIRLPOOL WTW6800WW1 "Cc unit not doing anything, will fill up and stop. Went through diagnostics. Found F32 long drain error code. Blew through pressure hose, clear. Tested from control, 13.7 ohms on drain pump, 120 coming from control down to pump. Took apart pump and found
Near Streetsboro, OH 44241
Brian M
Job Details: 07/24/2020
WASHER AMANA NFW5800HW0 Installed UI control Ran auto test Ran test cycle OP Test Ok