Service History 135 - Fred's Appliance

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Corina B

Job Details: 04/27/2021

CC that there is an F3 code that comes up. F3 temp sensor shorted or opened. Checked the sensor 1069 ohms. Wires are good. Will need a control and sensor. Office to reschedule ; ordrng 1 AGR5330BAS3 (Sensor) and 1 WPW10556708 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS7

Near Strongsville, OH 44136

David R

Job Details: 04/27/2021

"Customer wanted documentation, does not want repaired, already bought a new one. Control burned and main harness as well will both need to be replaced. Took pics of all burnt parts.; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Brecksville, OH 44141

David R

Job Details: 04/27/2021

"Cc backwards FZ handle, leveling questions. Corrected handle. Customer moves refrigerator out every 6 months. Let customer know if I put the leveling feet down, he has to move it up per owners manual in order to move unit without scratches on floor. Doesnt want leveling touched. Unit is good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44135

David R

Job Details: 04/27/2021

"Found water turned off under sink. Corrected, turned water back on. Tested. Water getting to Icemaker. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

Cc icemaker leaking Found fridge leaning to far forward Tilted unit back using feet Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near North Benton, OH 44449

Brian M

Job Details: 04/27/2021

Cc of no ice Found fill tube to have ice build up Cleared tube OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW

Near University Heights, OH 44118

Jason N

Job Details: 04/27/2021

"Cc unit not freezing product. Found evaporator frosted over. Ran manual defrost cycle. Defrost circuit turned on. Checked defrost thermistor resistance, thermistor reading 1.4K ohms, translates to 90+ degrees on chart. Unit needs defrost thermistor. Replaced using truck stock. De iced evaporator. Good airflow. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10384183 (Thermistor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 04/27/2021

Cc lid lock blinking Found lid lock not working Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFS22EVMS3

Near Solon, OH 44139

Joe O

Job Details: 04/26/2021

Installed end cap. Op test ok

We serviced a

AMANA DRYER

Model LEA30AW

Near Bedford, OH 44146

Joe O

Job Details: 04/26/2021

"Cc: not heatingFound wiring from high limit thermostat shorted to element wiring and burned. High limit thermostat melted. Needs harness, high limit, element, and thermal fuse. Harness out of stock. Office to rescheduleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 WPY503978 (heater ele) and 1 WPW10116735 (thrmst-fix) and 1 WP40113801 (fuse-thrml) and 1 503926 (Harness)"

We serviced a

GE DISHWASHER

Model GLD5604V00WW

Near Oberlin, OH 44074

David R

Job Details: 04/26/2021

"Replaced parts. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

David R

Job Details: 04/26/2021

"Cc build up of ice in FF under drawer, also said sometimes the unit will stop cooling, he will unplug and let it sit, will go back to working correctly. Found drain tube clogged with debris, unclogged and also steamed out all ice from under drawer and in evap drain. As of today, unit is cooling, do not want to start throwing parts in. In anything else pops us customer to call. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model LXR7133JQ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/26/2021

I can do nothing until outer basket is deliver it shows is in back order ; schdld next appmnt for 5/3 MON !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Elyria, OH 44035

Gabriel P

Job Details: 04/26/2021

Control board was replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Brooklyn, OH 44144

Gabriel P

Job Details: 04/26/2021

"Found water leaking from main valve on house will need a plumber,opt test ok unit is fine"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44129

Gabriel P

Job Details: 04/26/2021

Cc that washer was making a noise and humming sound. Verified and found unit in flood mode cancelled the flood mode and calibrated unit. Also explained customer how to load washer and how much detergent to use . Opt test ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 04/26/2021

Cc that washer was not completing cycle. Verified issue and found drain hose installed close to the floor. Explained to the customer drain hose has to be at least 35in high. Also explained how to load washer and how much detergent to use. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Jeff M

Job Details: 04/26/2021

The filter was not tight. I finished screwing the filter and everything tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Mentor, OH 44060

Jeff M

Job Details: 04/26/2021

One door gasket is split all three doors have the clearcoat finishing coming off I took pictures. And the crisper support is broken. I told the customer there is no ETA on the parts you could take three weeks or three months; ordrng 1 W10915642 (Door) and 1 W10910854 (Door) and 1 W11223753 (Logo) and 1 W10910837 (Door) and 1 W10830055 (Gasket) and 2 WPW10326469 (Crisper support)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FB0

Near Bedford, OH 44146

Dan H

Job Details: 04/26/2021

"Installed new magnetron, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM02

Near Brecksville, OH 44141

Dan H

Job Details: 04/26/2021

"Installed new door, op test good ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Walton Hills, OH 44146

Dan H

Job Details: 04/26/2021

"Customer complaint that unit is not starting wash cycle, confirmed, ran diagnostics found f7e4(basket reengagement failure) error code, found actuator not shifting from spin to agitate, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/26/2021

Installed UI let unit program itself OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Willoughby, OH 44094

Jeff M

Job Details: 04/26/2021

The diffuser motor is rattling its getting noisy needs replaced; ordrng 1 W11164593 (Diffuser)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, OH 44017

David R

Job Details: 04/26/2021

"Replaced parts, tested, good. Vent good. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Bay Village, OH 44140

Corina B

Job Details: 04/26/2021

Replaced the cam and belt. Ran a calibration. Started a quick cycle. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Seven Hills, OH 44131

Dan H

Job Details: 04/26/2021

"Customer complaint deli drawers fall out when opened, confirmed, no damage to shelves or drawers, ordering new shelves and drawers, part is out of stock so not scheduling return appointment ; ordrng 2 W11243759 (Shelf)s and 2 WPW10346891 (Track)s and 2 WPW10346890 (Track)s and 2 W11257202 (Drawer)s and 2 WPW10396909 (Drawer face)s and 2 W11226546 (Track)s"

We serviced a

AMANA REFRIGERATOR

Model BR22TL

Near Cleveland, OH 44143

Jason N

Job Details: 04/26/2021

"Installed evaporator fan motor. No abnormal sounds, good airflow to both sections. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Mantua, OH 44255

Brian M

Job Details: 04/26/2021

Cc unit not working properly Found issue to be lid lock failed Replaced using truck stock Ran auto test and calibration Customer added cloths waited until wash OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5200VQ1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 04/26/2021

Cc unit bouncing when in spin cycle.Ran fill test then switched to drain and spin. Some movement when in spin. Found a base pad broken on base. Ordering base pads. ; ordrng 1 285744 (Pads)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Bay Village, OH 44140

Corina B

Job Details: 04/26/2021

"CC that the unit has frost and ice on the back wall. Found frost and ice on the back wall. Service pointer W11092686F S code S16360 to pay for labor. Will need a drain pan. ; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2325TE0

Near Parma, OH 44129

Dan H

Job Details: 04/26/2021

"Installed new ice bin and cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Strongsville, OH 44136

David R

Job Details: 04/26/2021

"Found off balance error code. Cleared. Ran manual diagnostics, all components working. Ran a drain/spin cycle. Draining and started spinning. Tested lid lock, good. Tested valves good. Unit is good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near University Heights, OH 44118

Jason N

Job Details: 04/26/2021

"Cc unit making noises in cycle, more so in spinRan auto test, found gearcase loud when in spin. Unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11454741 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Corina B

Job Details: 04/26/2021

"Cust showed pop, sent pic, CC that the door is locked. Ran diag F3e3 Inlet Water Temperature Fault, f9e1 Drain Pump System Problem - Long Drain, f1e2 Motor Drive Module Over Voltage, f0e3 Overload. Checked the hot and cold. The spin and agitate. Unit will not start a cycle. Will need a new control. Office to reschedule ; ordrng 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Mantua, OH 44255

Brian M

Job Details: 04/26/2021

Installed cam and actuator Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Strongsville, OH 44136

David R

Job Details: 04/26/2021

"Cc oven is turning on by itself. Went over SP with customer. Projected update release for software in Aug 2021. Potential fire hazard. Let customer know know if happens to turn unit off at breaker, cancel bake. As of now, have to wait til software update. If any other questions, customer can contact whirlpool customer service."

We serviced a

MAYTAG DRYER

Model MEDB950YW2

Near Brook Park, OH 44142

Dan H

Job Details: 04/26/2021

"Installed new catch, strike, and lint trap, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 04/26/2021

Cc unit wont run Found no power coming to unit Customer can not locate fuse panel

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Cleveland, OH 44108

Jason N

Job Details: 04/26/2021

"Cc unit has something loose inside drum.Confirmed noise, object stuck in drum baffle. Removed baffle, found nickel inside. Removed and reattached baffle. No abnormal noises. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW0

Near Cleveland, OH 44135

Dan H

Job Details: 04/26/2021

"Customer complaint that left front element gets stuck on high when set to low, confirmed, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JB0

Near Brook Park, OH 44142

Dan H

Job Details: 04/26/2021

"Customer complaint that the cooktop on light does not shut off, confirmed, found right front infinite switch causing lights to stay on, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch)"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, OH 44109

Dan H

Job Details: 04/26/2021

"Customer complaint that oven is not heating, confirmed, found oven lights not shutting off either, found oven door switch intermittently working, unit needs new oven door switch/latch assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W10883049 (Latch)"

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW1

Near University Heights, OH 44118

Joe O

Job Details: 04/26/2021

Cc: not heatingfound unit has good heat and good air flow. Found venting blocked. Cleared vent. Op test ok

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near South Euclid, OH 44121

Joe O

Job Details: 04/26/2021

Installed element. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model GU1100XTLQ1

Near Cleveland, OH 44113

Jason N

Job Details: 04/26/2021

Cc unit not washing dishes well and not drying dishes.Checked continuity from control to element. Reading open. Unit needs heater element. Element not showing in stock from Marcone. Office to contact customer for next service date. ; ordrng 1 W10518394 (Heater element)

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG97US0HS00

Near Chesterland, OH 44026

Joe O

Job Details: 04/26/2021

Cc: gas smellUsed soap solution on gas lines. Found bubbles on gas line. Tightened line. Applied more soap solution. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Corina B

Job Details: 04/26/2021

"CC that the unit is flashing lines. Ran diag F6E1 No communication from the HMI detected by ACU. F5E2 Lock failure.ran the encoder failed. Replaced the harness from surplus t/s. Unplugged the lock and drain pump, ui still flashing. Called t/l to replace the ui. ; ordrng 1 W11325569 (Ui), used 1 W11316253 (Harness) from stock"

We serviced a

MAYTAG WASHER

Model n/a

Near Lakewood, OH 44107

Jason N

Job Details: 04/26/2021

"Cc unit making squealing sound when changing cycles. Customer showed popRan auto test, found drive belt slipping in spin. Unit needs drive belt. Do not have truck stock yet. Ordering belt. ; ordrng 1 WPW10006384 (Drive belt)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Lakewood, OH 44107

Jason N

Job Details: 04/26/2021

"Cc unit making a slight squeal or squeak noise at beginning of cycle.Ran dryer op test, no abnormal sounds heard. Ran diagnostics, no codes stored, all functions passed. Ran load of damp towels, no abnormal sounds heard. Ran several test cycles. Could not duplicate abnormal noise at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Cc unit not drying well Found heater functioning Advised on soap and jet dry

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Avon, OH 44011

Corina B

Job Details: 04/26/2021

Could not find the gasket. Steamed gasket out. Used Vaseline around the gasket. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Installed icemaker and vent covers OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model LSR7233DQ0

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 04/26/2021

The lid switch failed needs a new switch; ordrng 1 285671 (Lid switch) and 1 S (S)

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Highland Heights, OH 44143

Jeff M

Job Details: 04/26/2021

The unit is not heating. I took the machine apart and ohmed heating element it was open. Reassembled the machine found that the venting out the rear of the dryer is the aluminum accordion style venting I recommended for him to replace it with hard pipe to prevent the machine from overheating to prevent this from happening in the future; ordrng 1 DC97-14486A (Heater) and 1 S

We serviced a

MAYTAG DRYER

Model MDE3500AYW

Near Broadview Heights, OH 44147

David R

Job Details: 04/26/2021

Replaced parts. Tested. Good. Op test ok.

We serviced a

GE WALL OVEN

Model PB930SH3SS

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 04/26/2021

The element failed needs replaced ; ordrng 1 WB30T10155 (Ele) and 1 S

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, OH 44011

Corina B

Job Details: 04/26/2021

"CC that the unit is noises. Ran diag no codes. Ran a agitate and spin, no noise. Ran a calibration. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Amherst, OH 44001

Gabriel P

Job Details: 04/26/2021

"Cc that washer was not operating. Verified and found error code f6e2 lost communication will need console and control board. Customer will not fix unit. Opt test ok.; ordrng 1 W11112662 (Console) and 1 W11112664 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED606GBL01

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Cc of smell Found smell to be normal and its just heat smell coming off burner OP Test Ok

We serviced a

MAYTAG WASHER

Model MAV208DAWW

Near Parma, OH 44130

David R

Job Details: 04/26/2021

"Replaced parts. Tested, customer will need new transmission as well. Gave estimate to customer, customer doesnt want to spend anymore money. New parts have grease all over them. Sending to office for review of refund, everything except SVC ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Parma, OH 44130

David R

Job Details: 04/26/2021

Correct part number. Wrong color door. Need white ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Westlake, OH 44145

Corina B

Job Details: 04/26/2021

"CC that the doors are not level. Unit is in garage, advised cust the refrigerator will not working properly in an uncontrolled environment. Leveled the door. Optest ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Installed drain pump Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Chardon, OH 44024

Joe O

Job Details: 04/26/2021

Installed deli shelf. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Kirtland, OH 44094

Jeff M

Job Details: 04/26/2021

I recalibrated the machine I turn the calibration positive 30 and that got on the dot. For 350* op tested good

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/26/2021

"Cc unit coding f6e2 and not working.Able to run diagnostics, confirmed code f6e2 for UI cannot hear ACU and f2e1 for UI stuck button. Unit needs console. Customer not repairing at this time, estimate only.; ordrng 1 W11135391 (Console)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Olmsted, OH 44070

Corina B

Job Details: 04/26/2021

CC that the clothes are coming out wet at the end of the cycle. Ran diag no codes. Ran a calibration. Ran a rinse and spin with clothes. Clothes came out damp. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/26/2021

Arrived and had to park in front of Lowes because receiving was closing. Verified issue and door was missing top freezer door bracket and washer. Ordering parts.; ordrng 1 WP2261963 (Top hinge) and 1 WP489467 (Washer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Geneva, OH 44041

Jeff M

Job Details: 04/26/2021

The unit is not cooling there is no heat transfer too the condenser. There is no frost pattern on the evap. The compressor is running. The unit needs a new evap and compressor. EST only ; ordrng 1 WPW10507886 (Compressor) and 1 S (S) and 1 W10836706 (Evap)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 04/26/2021

"Cc unit not filling, only draining out.Found unit drain hose laying on floor. Secured drain to wall using zip ties. Ran auto cycle. All functions passed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44108

Jason N

Job Details: 04/23/2021

"Cc unit not starting.Customer stated unit will not advance cycles. Ran diagnostics, found code f8e1 for no fill/low fill. Found hot water valve not turned on, as well as drain hose laying on floor. Turned hot water valve on, secured drain hose to wall using zip ties to create a loop. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Painesville, OH 44077

Joe O

Job Details: 04/23/2021

"Installed listed parts. Ran test cycle. Op test no good. Unit still grinding. Took gear case out, found gear case sticking. Needs gearcase and clutchDo not need 2nd tech on return visit; ordrng 1 3360629 (gear case) and 1 285785 (clutch)"

We serviced a

GE REFRIGERATOR

Model PSHS9PGZBCSS

Near Willoughby, OH 44094

Corina B

Job Details: 04/23/2021

CC that there is water leaking when dispensing water. Found the water line melted from the compressor. Will need a John guest fitting. The one on my truck is damaged. Will pick it up at the store and coming back at the end of the day. Will collect payment when finished; saved tckt

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Cleveland, OH 44113

Jason N

Job Details: 04/23/2021

"Cc unit not cooling.Found no airflow through unit, evaporator iced over. Ran manual defrost mode, defrost circuit good, heater on. Checked defrost thermistor, found open. Replaced using truck stock. Steamed evaporator clear. Op test good. ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Cleveland, OH 44113

Jason N

Job Details: 04/23/2021

"Cc unit dryer drain hose not connected after service on washer, water damage.Found dryer drain hose to reservoir connection had popped off on back of unit. This is not something we were even close to while servicing washer as we had to move dryer out of space next to washer. Reconnected drain hose on dryer. Snapped pic of dryer connection, floor behind unit where water was leaking, and snapped pics of apartment below where the water had dripped and pooled. No noticeable damage to floors, walls or trim. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Parma, OH 44134

Corina B

Job Details: 04/23/2021

"Replaced the control, pump and motor. Ran a calibration. . Optest ok."

We serviced a

WHIRLPOOL FREEZER

Model EV160NZTQ02

Near Chardon, OH 44024

Jeff M

Job Details: 04/23/2021

Installed the new part op tested good.

We serviced a

KITCHENAID COOK TOP

Model KGCT365BWH1

Near Lorain, OH 44053

Gabriel P

Job Details: 04/23/2021

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Euclid, OH 44132

Joe O

Job Details: 04/23/2021

"Cc: not cooling properly, not making ice, leakingFound temps in ff section at 37 degrees, freezer at 3 degrees. Unit has good temps. Found no stored error codes. Cannot test ice or water. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Customers saddle valve is leaking and water line is kinked. Customer needs water line and saddle valve replaced before ice maker can be tested. Advised customer they would need to contact a plumber."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Gabriel P

Job Details: 04/23/2021

Replace ice maker and ran few test opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS0

Near Strongsville, OH 44136

David R

Job Details: 04/23/2021

"Cc unit leaking, spray arm not rotating. Found leak coming from wash pump, leaking directly down from middle. Spray arm locked up and not moving. Will need spay arm and wash motor. Customer paying SVC, do not order parts ** might need to take unit out of place, tight squeeze ; ordrng 1 W10861526 (Wash Pump) and 1 W10860176 (Spay arm lower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Chardon, OH 44024

Jeff M

Job Details: 04/23/2021

Installed the new part op tested failed. Took the vent off the unit is is have the issue. Ive inspected the fane element. I got transferred-to a sr tech. He told me its a venting issue or theres a loose wire somewhere. I got off the phone with him I spoke to Brian he told me to check for proper voltage to the machine I found the L2 had 144 V it needs to be 120 and customer needs an electrician. Initially I checked L1 to L2 which is 240.

We serviced a

KENMORE DISHWASHER

Model 665.15919001

Near Euclid, OH 44117

Joe O

Job Details: 04/23/2021

"Cc: door fallingFound link broke. ; ordrng 1 8194001 (link), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middlefield, OH 44062

Brian M

Job Details: 04/23/2021

Cc unit not washing properly Ran test load with several towels unit is operating as designed Walked customer through the process of connecting unit to WiFi and running the update OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model GSQ9669LW0

Near Lakewood, OH 44107

Jason N

Job Details: 04/23/2021

"Cc unit leaking a lot of water from underneath.Ran wash test, Let unit fill, no leaks. Switched to spin and drain. No leaks under unit, found floor drain in basement draining slowly, started overflowing onto basement floor. Stopped unit. Advised customer about floor drain issue. Unit is operating as designed."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/23/2021

"Cc: screeching noiseRan auto test. Did not hear any screeching. Found suspension rods weak. Found gear case leaking oil cover warped and hitting pulley. Needs gear case, cover, no suspension rods.Customer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 WPW10427633 (pulley shield) and 1 W11130362 (suspension)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lyndhurst, OH 44124

Joe O

Job Details: 04/23/2021

Cc: not drainingFound plug still in garbage disposal. Knocked out plug. Unit draining. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302EBL01

Near Rocky River, OH 44116

Jason N

Job Details: 04/23/2021

"No refrigerant left in system. Installed condenser. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum. No change to gauges. Recharged system with 5.0oz of r134a. Low side pressure stable at 8psi. Unit starting to cool. Advised customer to allow 24 hrs for temps to return to desired before restocking."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Windham, OH 44288

Brian M

Job Details: 04/23/2021

"Cc unit wont power on Found error f6e2 and f6e3 Needs UI and Control ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/23/2021

"Cc that washer was grinding. Verified and found hub was stripped. Hub was replaced. Opt test ok.; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521Z4U

Near Kent, OH 44240

Brian M

Job Details: 04/23/2021

Cc light not working Replaced bulb Found relay on board stuck openNeeds control ; ordrng 1 W11182110 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ravenna, OH 44266

Brian M

Job Details: 04/23/2021

Installed control and UI Ran ice maker test OP Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/23/2021

Cc that dryer is grinding. Verified and she bought a scratch and dent so the left hand side panel was push in causing it to rub with the basket when spinning so we pushed out panel and and tested unit and it sounds and works as designed now. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44134

Corina B

Job Details: 04/23/2021

"Replaced the motor, cam and belt. Ran a calibration. Optest ok."

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, OH 44135

Corina B

Job Details: 04/23/2021

CC that the unit will not rinse and spin. Ran diag f7e1 long fill no fill. Found drain hose about 18 off the ground. Raised ran hose. Replaced the drain hose. Started a cycle. Optest ok.

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Streetsboro, OH 44241

Brian M

Job Details: 04/23/2021

Cc she has to run unit multiple times to dry Found unit operating properly but vent installation is to long of a run Advised on having vent inspected and possibly a booster installed

We serviced a

KENMORE WASHER

Model 110.20022013

Near Cleveland, OH 44120

Jason N

Job Details: 04/23/2021

"Cc unit still offbalance.Unit checks good mechanically. Had customer start clothing load. Let wash for awhile then switched over to drain and spin. No abnormal noises/vibrations. Unit is working normally. Advised customer about overloading and avoiding mixed loads. If offbalance situations arise, pause unit and redistribute clothing and then restart. Could not duplicate offbalance/vibration issue at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Cleveland, OH 44144

Jason N

Job Details: 04/23/2021

"Cc unit freezing food in ff section, controls not responding to change temperature.Confirmed temps set to 6 in freezer and 7 in ff section, will not respond to changes. Unit needs jazz control board. Replaced using truck stock. Programmed control to 12. Controls operation test good. Set temps to 4 and 4. Advised customer to allow 24 hrs for unit to regulate temperatures. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630DDS

Near Chardon, OH 44024

Jeff M

Job Details: 04/23/2021

Installed the new part op tested good.