Near Perry Township, Ohio 44077
Dan
Job Details:
12/17/2018
WASHER MAYTAG MVWC400XW3 "Customer complaint that unit fills up with water and then stops, ran diagnostics found f7e1(basket speed fault), f7e6( motor fault), and f7e5(shifter fault) error codes, unit will not agitate or spin, unit needs new capacitor and motor, customer does
Near Solon, Ohio 44139
Brian M
Job Details:
12/14/2018
RANGE GE PT925SN2SS "Cc that unit is about 25degrees off Ran test baked lower oven reaching 350 in 15 min period Upper oven said it reached 350 in 8 min but temp not even close Ohmed out door ribbon pins Upper = Pins 13/14; Lower = Pins 11/12 resistance was okay diagnostic
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
12/14/2018
RANGE GE ZGP366NR2SS "Look at corina pvr ,; O-emld tckt"
Near Cleveland, Ohio 44139
Brian M
Job Details:
12/14/2018
DISHWASHER KITCHENAID KDTE254ESS0 Installed listed parts Ran test cycle OP TEST OK
Near Avon, Ohio 44011
Gabriel P
Job Details:
12/14/2018
DRYER MAYTAG MED9700SQ0 "Customer said that shield for light broke,so he threw the connection box of light bulbs out and left the wires loose hanging on the back ordering box and light shield for customer he will install no need to reschedule us back ; ordrng 1 3977373 (bracket
Near Lorain, Ohio 44055
Gabriel P
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRT314TFDW Schedule for tomorrow unit was not plug in did not do no diagnostics also I advise customer to leave fridge plug in 24 hours ; schdld next appmnt for 12/14 FRI 8-11
Near Solon, Ohio 44139
Brian M
Job Details:
12/14/2018
DRYER MAYTAG MEDB725BW0 Cc of unit not heating Found element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP8544771 (ELEMENT10349) from stock
Near Pepper Pike, Ohio 44124
Brian M
Job Details:
12/14/2018
REFRIGERATOR MAYTAG MRT118FFFM01 Installed listed parts OP TEST OK
Near Mayfield Heights, Ohio 44124
Brian M
Job Details:
12/14/2018
OTR MICROWAVE MAYTAG MMV1174FZ0 "Cc of not powering on Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Rocky River, Ohio 44116
Corina H
Job Details:
12/14/2018
RANGE GE ZGP366NR2SS Brought send parts back for credit to customer. Replaced the fan and the reed switch. Optest ng. Called t/l Casey. To replace the control. Cust called GE to order part. Will need 2 techs.; schdld next appmnt for 12/21 FRI 8-11
Near WARRENSVL HTS, Ohio 44122
Brian M
Job Details:
12/14/2018
DRYER WHIRLPOOL WED4950HW0 Cc of no heat Found unit not getting 220v Found breaker to dryer switched off Turned breaker on heat returned Advised customer on getting his breakers looked at by an electrician
Near Bay Village, Ohio 44140
Corina H
Job Details:
12/14/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cust showed pop, sent pic. CC that the unit is not cooling. Found the control in Celsius, changed to Fahrenheit. Ran diag found the bi metal is open. Will need a new harness and control. Called SM to order parts. ; ordrng 1 W10843055 (cntrl-elec) and 1 W
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
12/14/2018
RANGE WHIRLPOOL WOD51EC0AS05 Replace control opt test ok
Near Avon, Ohio 44011
Gabriel P
Job Details:
12/14/2018
DISHWASHER MAYTAG MDB4949SDZ0 Ran diagnostics 10 minutes test all pass no burning smell explain customer that some thing must to fall in the element and that’s why smell burn but every working perfect
Near Avon, Ohio 44011
Corina H
Job Details:
12/14/2018
RANGE KITCHENAID KODE500ESS04 Found the front door is not straight will need a new door. Will need a new door. Called Sm to order part ; ordrng 1 W10771242 (glass-door)
Near Lorain, Ohio 44053
Gabriel P
Job Details:
12/14/2018
WASHER MAYTAG MVWC565FW1 "White residue on clothes,customer was using 1/4 of soap explain to her she using to much need use two table spoon of soap and why ,ran diagnostics opt test ok"
Near Cleveland, Ohio 44102
Corina H
Job Details:
12/14/2018
DISHWASHER KITCHENAID KDHE404DSS0 CC that the unit will run for about 5 minutes then quiets. Started unit on a normal wash unit stops after 5 minutes. Will need a new main control. Called SM to order part. Cust had control replaced on 5/18 no charge for control; ordrng 1 W10866116 (cntrl-
Near University Heights, Ohio 44118
Brian B
Job Details:
12/14/2018
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Found control panel turns on , but elements do not come on. Found open shut down tstat on back wall of oven. Office to order part. Customer needs early appt if poss ; ordrng 1 W11034459 (THERMAL )"
Near Avon Lake, Ohio 44012
Corina H
Job Details:
12/14/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the ff is not cooling. Ff 53 fz 5. Ran diag step 4 the 3 way valve open waited for step 5 checked the frost pattern on the ff evap. Checked all solder joints good. Optest ok.
Near Avon Lake, Ohio 44012
Corina H
Job Details:
12/14/2018
DISHWASHER WHIRLPOOL WDT790SAYM3 CC that the unit does not start all the time and does not finish a cycle. Ran diag no codes. Ran a calibration tested good. Checked every cycle and it started. Open and closed door cycle started. Advised cust to get a video when it is not operating correc
Near Avon, Ohio 44011
Corina H
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 CC that the arm to the ice maker is staying up. Found the ice arm is up. Cycled the ice maker arm does move up and down. Advised cust this is normal. Optest ok.
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
12/14/2018
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA "Customer complaint water line behind fridge is leaking, confirmed found both 1/4” & 5/16 lines with a crack, replaced with ts unions, op test good, customer wanted frz dr handle tightened, tightened handle, back cardboard cover is water damaged from the
Near Westlake, Ohio 44145
Corina H
Job Details:
12/14/2018
WASHER MAYTAG MVWB835DW3 CC that the unit does not go threw a spin cycle. Ran diag F0e3 overload. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent or 1 pod. Unplugged the unit waited 30 seconds. Ran a calibration. Ran an auto test. Advised cust
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRF535SWHV00 The millness heat strip is bowed. Customer did not realize that we were able to take care of the cosmetic damage that occurred during installation. I took pictures of the damage on all three of the doors the unit needs new fridge and freezer doors Mullen
Near Lakewood, Ohio 44107
Corina H
Job Details:
12/14/2018
OTR MICROWAVE AMANA AMV2307PFS0 Replaced the door cams. Optest ok.
Near Mayfield, Ohio 44143
Jeff M
Job Details:
12/14/2018
MICROWAVE JENN-AIR JMC8130DDS "The Microwave is not on a check to ceramic use tested good there is no power entering the machine there is a resettable 20 amp breaker mounted on the oven at the Markway plugs into the resettable 20 amp breaker needs to be replaced; ordrng 1 WP71002286 (
Near Shaker Heights, Ohio 44120
Brian B
Job Details:
12/14/2018
DISHWASHER WHIRLPOOL DU1100XTPB1 Removed old dishwasher. Replaced tub. Reinstalled unit. Ran test cycle. All functions normal. Op test ok. Placed water mat. Sent pic.
Near Eastlake, Ohio 44095
Jeff M
Job Details:
12/14/2018
DISHWASHER FRIGIDAIRE FFBD2406NB The sump motor is vary loud the bearings are failing ; ordrng 1 154844301 (motor & pump assy)
Near Euclid, Ohio 44132
Jeff M
Job Details:
12/14/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Fridge section is not cooling evaporator fan is on dampener assembly is open heating element tested good. I could not find any damage pens. But I did find is behind the dampener assembly in that foam channel there is a load of ice. And slight airflow I re
Near Brooklyn Heights, Ohio 44131
Dan
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint that unit will not make ice, cycled ice maker, ice maker did not fill , water valve is working , unit needs new ice maker ; ordrng 1 W10908391 (icemaker)"
Near South Euclid, Ohio 44121
Jeff M
Job Details:
12/14/2018
WASHER WHIRLPOOL WTW5000DW1 The lid lock has failed installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock
Near WILOUGHBY HLS, Ohio 44094
Jeff M
Job Details:
12/14/2018
REFRIGERATOR MAYTAG MZD2667HEW The unit was off for a day or so and then just came back on on it’s own. Unit tested good unable to find an issue at this time; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Cleveland, Ohio 44113
Brian B
Job Details:
12/14/2018
RANGE WHIRLPOOL AGR5330BAS3 "Range is under 1 yr old. Verified pop, sent pic. CC that oven does not light. Found lever on safety valve in off position. Customer has not used oven since it was purchased. Reset safety valve to on position. Set oven to 350. Oven heated to 350, op test
Near Garfield Heights, Ohio 44105
Brian B
Job Details:
12/14/2018
DRYER MAYTAG MEDX655DW0 Found idler pulley making noise when on. Replaced pulley from t/s. Ran test cycle. Op test ok.; used 1 WP691366 (PULLEY DRIVE) from stock
Near Independence, Ohio 44131
Dan
Job Details:
12/14/2018
WASHER WHIRLPOOL MVWB766FW "Customer complaint that unit is squeaking during agitation, ran fast and slow agitate and high and low speed spin in manual test cycle, no unusual noises heard, started normal wash cycle, unit started squeaking, found gearoil all over outside of rotor
Near Roaming Shores, Ohio 44085
Arthur V
Job Details:
12/14/2018
DRYER GE GTD42EASJ2WW Cust complaint unit sounds like there are tennis shoes in the drum after unit runs for awhile. Ran unit for 10 min with no load. No noise. Put clothes from washer in dryer and cycled. Checked cust vent. VENT NEEDS SERVICED see pic. Barely any air volum
Near Parma, Ohio 44134
Dan
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Installed new led module, op test good"
Near Parma, Ohio 44134
Dan
Job Details:
12/14/2018
RANGE WHIRLPOOL WFE320M0ES1 "Customer complaint that hot surface light is always on, proof of purchase is from sears, sears does not put model number on receipt, customer will need to contact whirlpool , customer refused to sign paperwork"
Near Broadview Heights, Ohio 44147
Dan
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new mullion, op test good"
Near Brecksville, Ohio 44141
Dan
Job Details:
12/14/2018
WASHER WHIRLPOOL MVWC565FW1 "Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed"
Near Strongsville, Ohio 44149
David R
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Normal temps in freezer, adjusted temp. FF section a couple degrees colder. Solid block of ice found on Evap cover. Ordering thermostat and Freezer needs to be steamed.; ordrng 1 W10866230 (thermostat)"
Near LaGrange, Ohio 44050
David R
Job Details:
12/14/2018
WASHER MAYTAG MVWB765FW2 "Leveled unit, moved away from wall so glass wouldn’t hit shelf. Op test ok."
Near Brecksville, Ohio 44141
Mac
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Assisted with repair.
Near Lakewood, Ohio 44107
Mac
Job Details:
12/14/2018
DISHWASHER KITCHENAID KDTE104ESS4 Replaced sump assembly again. Called tech line again. They are processing to replace unit. Will contact customer soon.7723682591
Near Mantua Township, Ohio 44255
Robert A.
Job Details:
12/14/2018
RANGE KITCHENAID KFGD500EWH04 "Installed rr burner head and cap, found when used alone, will light every time, if rf burner is on, rr will not spark, harness good, needs spark mod and switch harness; ordrng 1 74009098 (SPARK MOD) and 1 W11241684 (SWITCH HARRNESS)"
Near Ravenna, Ohio 44266
Robert A.
Job Details:
12/14/2018
REFRIGERATOR JENN-AIR JFC2087HRP "Cc unit not cooling, comp would kick on and off, plugged in unit, comp running, pulling 1amp, little to no heat on highside, tapped lowside, in 15”vac, needs comp and evapCust to let us know; ordrng 1 12002041 (kit,evap22010) and 1 W10160407 (COMP40350),
Near Cleveland, Ohio 44113
Brian B
Job Details:
12/14/2018
RANGE WHIRLPOOL WFE510S0AS0 "CC that RF top burner not working. Found burner open, 210v to burner. Will give est. customer will wait till January for repair. Paid sc, good for 30 days. Do not order part."
Near Westlake, Ohio 44145
Corey L.
Job Details:
12/14/2018
DISHWASHER MAYTAG MDB8969SDE0 "Customer complaint start button not working, confirmed, found ui board not clipped in at start button, reclined, op test good, advised customer no labor charge just normal svc rate, ok"
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
12/14/2018
RANGE WHIRLPOOL WFG540H0ES1 Cc of Scratches on handle Installed handle OP TEST OK
Near Oakwood Village, Ohio 44146
Brian M
Job Details:
12/14/2018
MICROWAVE WHIRLPOOL WMH53520CS5 Cc not heatingFound top door switch openReplaced all door switches using truck stockOP TEST OK ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Strongsville, Ohio 44149
David R
Job Details:
12/14/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Replaced pump, ran and cycled water, drained out. Reset board and ran service mode, heater came on. Op test ok."
Near North Ridgeville, Ohio 44039
David R
Job Details:
12/14/2018
RANGE WHIRLPOOL WEE730H0DS0 "Bake element shorted, refer to pictures. Ordering element. ; ordrng 1 W10779716 (elmnt-bake)"
Near Strongsville, Ohio 44136
David R
Job Details:
12/14/2018
DRYER WHIRLPOOL WED4815EW Found screws missing from terminal block. Installed screws and ran unit. Unit runs and heats. Op test ok. ; used 1 279320 (BLOCK-TERM) from stock
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
12/14/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Cc no ice, confirmed, ice bin temp was 8 degrees, no water in im mold, entered service mode, activated im fill valve, im filled with water, activated im motor, Im did not rotate, im failed; ordrng 1 WPW10764668 (IM )"
Near Cleveland, Ohio 44135
Corey L.
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL ED5LHAXWQ02 "Customer complaint unit not cooling, confirmed, found compressor and fans not running, tapped thermostat housing and compressor and fans kicked on, unit needs new thermostat, spoke with HB, ok to order part; ordrng 1 WP2315562 (THERMOSTAT )"
Near Strongsville, Ohio 44136
David R
Job Details:
12/14/2018
MICROWAVE WHIRLPOOL WMH53521HZ Tested. All operations are normal. Op test ok.
Near Ravenna, Ohio 44266
Robert A.
Job Details:
12/14/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics, washmotor not running, no heat, found power to motor, needs sump; ordrng 1 W11087376 (SUMP)"
Near Westlake, Ohio 44145
Corey L.
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed control, ice is in mold, found sp W10666199 pertaining to erratic dispenser or ice maker operation, sp says to look for spillage at deli drawer board, found water dripping from ice build up under ice bin dripping down the door to the deli board
Near Lorain, Ohio 44053
David R
Job Details:
12/14/2018
MICROWAVE WHIRLPOOL WMH53520CS6 Interlocks failed. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Munson Township, Ohio 44024
Arthur V
Job Details:
12/14/2018
REFRIGERATOR KITCHENAID KFIS25XVMS2 "Found 120 v to main control but nothing out. Needs main bd. ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Ravenna, Ohio 44266
Robert A.
Job Details:
12/14/2018
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, no fill, found drain hose going to floor, leveled unit, raised drain hose, ran recal, op test ok"
Near Lake Township, Ohio 44260
Robert A.
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Found unit in garage, temp in area 43 deg, ff 34, frz 34, per owners manualThis refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range
Near Berea, Ohio 44017
Corey L.
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Installed new frz drawer slides, op test good"
Near Columbia Township, Ohio 44028
Mac
Job Details:
12/14/2018
REFRIGERATOR KITCHENAID KSSV42FMM01 Main control has relay that is sticking. Control in not available. W10219463
Near Elyria, Ohio 44035
Mac
Job Details:
12/14/2018
RANGE MAYTAG MGT8800FZ00 Replaced console and membrane. All tested ok.
Near Painesville, Ohio 44077
Arthur V
Job Details:
12/14/2018
WASHER WHIRLPOOL WTW8040DW4 Unit getting 3 error codes F6e3. F6e2. F0e4. Cust has unit on a inadequate extension cord without a ground see pics. Called wlp techline and talked to. Ed suggested to try using the washer ONCE using a adequate extension cord to see if unit would com
Near Strongsville, Ohio 44149
Mac
Job Details:
12/14/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit leaks when water pressurized. Found clip on left side was not turned to hold down sump. Corrected issue. All tested ok. No pop but was on sb web.
Near Mentor, Ohio 44060
Arthur V
Job Details:
12/14/2018
WASHER AMANA NTW4516FW1 Found wood screw jammed in between inner and outer tub. Removed screw. And cycled unit on a rinse and spin cycle to check for leaks.
Near Brook Park, Ohio 44142
Paul P.
Job Details:
12/14/2018
RANGE WHIRLPOOL WFG515S0EW1 "Checked in and installed parts, ran ops test on oven, all components checking properly. Ran test on bake at 350 degrees. Heating to proper temperature, not too low or high on cycling."
Near Perry, Ohio 44081
Arthur V
Job Details:
12/14/2018
RANGE WHIRLPOOL WFG320M0BW0 Cust states unit is running at a set temp for 4 hrs and somewhere in the 4 hrs the oven quits cycling. Need to order control and oven sensor ; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)
Near Mentor, Ohio 44060
Arthur V
Job Details:
12/14/2018
OTR MICROWAVE WHIRLPOOL WMH53520CS5 "Replaced switch harness assy. No power. Found fuse open. Replaced with truck stock. Op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Mentor, Ohio 44060
Arthur V
Job Details:
12/14/2018
RANGE WHIRLPOOL WFE515S0EW1 Found bake element not working. Tested correct ohms reading. Found wire harness between element and control with a loose connection. Cut out bad connector and reattached wires. Op test good. Element getting hot now Op test good.
Near Kent, Ohio 44240
Robert A.
Job Details:
12/14/2018
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, 8-1 no fill, tested hot and cols valves, no water, tested fab softner, oxi and bleach, water entering, needs valve; ordrng 1 W11165546 (VALVE)"
Near Cleveland, Ohio 44114
Brian B
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Verified pop, sent pic. Machine was purchased on 11/22/17 but was not delivered until March because apt building was new construction and tenants did not move in until June 1, this is when apt building opened. No frost pattern on evap. System flat. Also
Near North Madison, Ohio 44057
Arthur V
Job Details:
12/14/2018
DISHWASHER FRIGIDAIRE FFBD2406NS11B Found plumber couldnt get bottom kick plate back on. And dishwasher door was hitting stove handle Pushed stove back so dishwasher door would open and installed kickplates on bottom. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Maple Heights, Ohio 44137
Dan
Job Details:
12/14/2018
WASHER AMANA NTW4516FW2 "Customer complaint that unit has no power, plugged unit in, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit agitates, unit spins, valves open, unit is operating as designed"
Near Amherst, Ohio 44001
David R
Job Details:
12/14/2018
WASHER MAYTAG MVWC415EW1 "Replaced hub kit, recalibrated, ran service mode. Op test ok"
Near Cleveland, Ohio 44114
Dan
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not making ice, found bail arm would not fall down low enough to allow ice maker to cycle, installed new ice maker, op test good; used 1 4317943 (ICEMAKER) from stock"
Near Parma, Ohio 44130
Paul P.
Job Details:
12/14/2018
DISHWASHER KITCHENAID KUDS30IXBLA "Found rinse aid leaking out of back of dispenser. Also, heater testing out of ohms range. Office to order heater and dispenser.; ordrng 1 W10703867 (heater) and 1 WPW10304408 (dispenser)"
Near Kent, Ohio 44240
Robert A.
Job Details:
12/14/2018
DRYER WHIRLPOOL WED4815EW1 "Ran unit, making a thumping noise, found a rock in front felt bearing, removed, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details:
12/14/2018
REFRIGERATOR MAYTAG MFI2570FEW01 "Ordering valve it sending water when not suppose to,to the ice maker is having previous issue ,also she could take out bin found bin latch jammed order bin ; ordrng 1 W11043013 (valve) and 1 W11185686 (BIN)"
Near Solon, Ohio 44139
Robert A.
Job Details:
12/14/2018
MICROWAVE KITCHENAID KMBD104GSS00 "Found some keys not responding, reset connections, all now working, op test ok"
Near Broadview Heights, Ohio 44147
Paul P.
Job Details:
12/14/2018
WASHER WHIRLPOOL MHW5100DW0 "FoundE1F9, unclogged drain pump, ran wash and drain cycle, now operating properly."
Near Concord Township, Ohio 44077
Jeff M
Job Details:
12/14/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed new part unit op tested good
Near Berea, Ohio 44017
Corey L.
Job Details:
12/14/2018
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint unit just sits then shuts off after pressing start, ran diagnostics no codes found, started normal wash, unit filled and washed, repeated with the same outcome, unable to duplicate the problem, unit was leaning forward slightly, levele
Near Middleburg Heights, Ohio 44130
Corey L.
Job Details:
12/14/2018
DRYER HOTPOINT HTDX100EM2WW "Cc clothes are really hot but vent is clear in the attack’s to the roof, checked blower housing, clear, vent clear to wal noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigi
Near Carlisle Township, Ohio 44035
David R
Job Details:
12/14/2018
WASHER MAYTAG MVWC415EW1 "Replaced motor, control and cap. Recalibrated. Not agitating, replaced actuator from t/s. Ran service mode. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
Near Cleveland, Ohio 44109
Corey L.
Job Details:
12/14/2018
REFRIGERATOR FRIGIDAIRE FFHT1817LS7 "Customer complaint frz has ice on ceiling, confirmed, found ff door not sealing on bottom left corner, door is warped, advised customer to try petroleum jelly to try to stretch seal to cabinet but warm air entering unit is causing the ice in frz to form,
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details:
12/14/2018
WASHER AMANA NTW4605EW Customer is assuming that the washing machine is not filling up with enough water I put the unit diagnostics mode had no error codes. I ran in a test cycle and calibration cycle unit tested good. I recommended for the customer to start using deep water wa
Near Chester Township, Ohio 44026
Brian M
Job Details:
12/13/2018
WASHER AMANA NTW4516FW3 Installed control Ran auto test and calibration OP TEST OK
Near Claridon Township, Ohio 44024
Brian M
Job Details:
12/13/2018
WASHER WHIRLPOOL WTW5000DW2 "Cc unit making noises during cycleCustomer showed popFound unit to squeak a little during spin Found rubbing belt repositioned cover Ran auto test Ran calibration, OP TEST OK"
Near Solon, Ohio 44139
Brian M
Job Details:
12/13/2018
DISHWASHER KITCHENAID KDTE254ESS2 Cc rust on inner door near dispenser. Customer showed pop Found heavy red stain on inner door under dispenserCleaned up with a scrubbing sponge and cleaner Cleaned out filter and informed customer about cleaning schedule for this
Near Walton Hills, Ohio 44146
Brian M
Job Details:
12/13/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Complaint of no cool and front not working Found all connections on left door disconnected on bottom most likely due to removing door to get in customer house Reconnected everything OP TEST OK
Near Bainbridge, Ohio 44023
Brian M
Job Details:
12/13/2018
REFRIGERATOR GE GSE25HSHBHSS Cc of unit not making ice Found little ice in ice bin Ice maker is cycling and calling for waterThere is a GE service bulletin REF08-17States to drop freezer temps to -2 to -3 first before replacing ice maker Adjusted temps for customer advised to let it
Near Auburn Township, Ohio 44023
Dan
Job Details:
12/13/2018
DRYER WHIRLPOOL WED92HEFC1 "Customer complaint of noise and shrinkage of clothes, start normal dry cycle, no unusual noises heard, operating temperatures within normal range, unit is operating as designed"
Near Aurora, Ohio 44202
Dan
Job Details:
12/13/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new upper rack adjusters, op test good"
Near Aurora, Ohio 44202
Dan
Job Details:
12/13/2018
DRYER WHIRLPOOL WED6400SW0 "Customer complaint that unit is not starting, confirmed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal
Near Lyndhurst, Ohio 44124
Jeff M
Job Details:
12/13/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good
Near Beachwood, Ohio 44122
Jeff M
Job Details:
12/13/2018
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed new part unit op tested good
Near Lorain, Ohio 44052
Gabriel P
Job Details:
12/13/2018
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Replace new part,watch it cycle and fill opt test ok"
