We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Jeff M
Job Details: 09/12/2017
I found the unit not washing the sump is receiving 120 V AC needs new sump assembly; ordrng 1 W11087376 (SUMP)
We serviced a
WFG320MOBWO WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Corina H
Job Details: 09/12/2017
CC that the glass is falling off of the door. Found the door is going to need the bracket kit. Service pointer W10878790. Called GS to order part.; ordrng 1 W10883496 (BRACKET), schdld next appmnt for 9/21 THU
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Corina H
Job Details: 09/12/2017
CC that there is a noise coming from the rt hand side and the im is dripping with water. Ff 41 fz 2. Service pointer W10772228D Special Project S15331 to replace the controls and the adapter. Ran diag to start the compressor. The unit is not making and noises. Called GS to order parts. ; ordrng 1 W10612142 (adapter) and 1 W10861908 (cntrl-elec), schdld next appmnt for 9/25 MON
We serviced a
MDB8750AWB WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Corina H
Job Details: 09/12/2017
CC that its not cleaning the dishes and the water does not drain. Ran a normal cycle spray arms are moving. Removed spray arm, ran water threw the arm, every hole had water coming out of it. Arms are now moving and the drain pump is draining. Dw is not screwed into place. Advised cust to get underneath brackets and screw the dw into place. Optest ok.; Job Cmpltd
We serviced a
AER6303MFW0 AMANA
Model RANGE
Near Brecksville, OH 44141
Dan
Job Details: 09/12/2017
Customer complaint that right front element made pop sound and cracked glass top, removed cook top, no crack found in glass, no evidence of damage to element or arcing to cabinet, turned on right front element, element heated, element is recieving 240vac, found something melted to top of right front element, susbstance burned off while testing element, unit is operating as designed ; Job Cmpltd
We serviced a
JSC24C8EAM00 JENNAIRE
Model REFRIGERATOR
Near Brook Park, OH 44142
Paul H.
Job Details: 09/12/2017
Replaced thermistor, cycled unit on, cooling began;
We serviced a
GE WASH/DRY STACK
Model GTUP270EM0WW
Near Ravenna, OH 44266
Robert A.
Job Details: 09/12/2017
Found seal in gearcase bad, leaking through onto motor, needs gearcase and motorCust to replace; ordrng 1 WH01X10618 (NUT11.36) and 1 WH16X10146 (GEARCASE170.17) and 1 WH49X20495 (MOTOR179.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stocK ,JOB COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Atwater, OH 44201
Robert A.
Job Details: 09/12/2017
Found 120vac at i/m, unit stuck half way through cycle, needs i/m, ui display has some dim didgets, needs ui; ordrng 1 W10882923 (ICE MAKER) and 1 WPW10521642 (UI), schdld next appmnt for 9/21 THU ! [**],
We serviced a
CAW9352EW2 CROSLEY
Model WASHER
Near Strongsville, OH 44149
Jeff M
Job Details: 09/12/2017
Put washer into diagnostics. Found no errors codes. Ran through automatic test cycle. Ran ok. No issues. Advised on how to properly load washer to keep from having issues.; Job Cmpltd,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details: 09/12/2017
Remove food and shelving from refrigerator. Disassembled evap cover. Defrosted and removed ice from evap. Installed new fan support and harness assembly. Made sure to attach new thermostat properly on return line. ; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Olmsted Township, OH 44138
Alice M.
Job Details: 09/12/2017
Buzzing sound coming from blower, removed debris, removed change from base of unit, no more buzzing, customer has foil type venting, recommend it be replaced with semi-rigid at least, also installers placed washer and dryer too close together, causing chafing on side wall, showed customer; Job Cmpltd,
We serviced a
WMH31017AS4 WHIRLPOOL
Model MICROWAVE
Near Columbia Township, OH 44028
Paul H.
Job Details: 09/12/2017
Replaced control and UI, went to test, no go, noticed interior not functioning in sequence with the door, replaced interlocks from t/s, tested by heating a mug of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRS322FDAB05 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
PP912SM3SS GE
Model COOK TOP
Near Highland Heights, OH 44143
Jeff M
Job Details: 09/12/2017
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF757SDEE00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Corina H
Job Details: 09/12/2017
CC that the ff leaks then leaks into the fz. Found the ff drain pan is curved in the middle and there is ice. Steamed the drain pan out, will need a new drain pan. Called GS to order part. Rs per cust req; ordrng 1 W10836964 (pan-drip) schdld next appmnt for 9/22 FRI
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan
Job Details: 09/12/2017
Customer complaint that unit does not fill with water, and flashes error code after ten minutes of cycle, explained to customer that this is a high efficiency washer and that water level is normal for this machine, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ran diagnostics found f0e3(overload), f8e1(long/no fill), and f2e1(stuck key), all buttons on user interface are working, started normal wash cycle, unit filled then stopped and necer advanced in wash cycle, preformed valve test found hot water valve soleniod and fabric softer valve solenoid out of range, unit needs new valve assembly, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube; ordrng 1 W11165546 (VALVE), schdld next appmnt for 9/21
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, OH 44202
Robert A.
Job Details: 09/12/2017
, Found i/m stuck mid cycle, receiving 120vac, replaced and cycled, good, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Reminderville, OH 44202
Robert A.
Job Details: 09/12/2017
Checked over unit, ran diagnostics, no codes, ran recal, good, ran rinse and drain, found water coming from inside wall, need plumber to repairOp test ok; Job Cmpltd,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Dan
Job Details: 09/12/2017
Installed new control and user interface, op test good
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 09/12/2017
MAH5500BWW WASHER MAYTAG Installed new part unit op tested good ;
We serviced a
KDTE104DSS1 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina H
Job Details: 09/12/2017
CC that the water does not go threw the spray arms. Ran diag 5-1 door latch and calibration. The sump and motor are not running. Removed front panel checked p5-1 and p5-2 120 volts to the sump. Will need a new sump and motor. Found the drain hose is going threw the floor. Advised cust to have the drain hose raised. Cust does not want to repair at this time
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Jeff M
Job Details: 09/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS30IXSS8 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina H
Job Details: 09/12/2017
CC that the top racks wheel had broken off and the left side of the dw is leaking. Service pointer W10756177B S23010 will cover labor and parts. Model and serial number fall into this. Replaced the adjuster from the t/s. Ran diag 3-3 owi sensor and a calibration. Started a cycle, no leaks. Advised cust to run a dishwasher magic threw the unit. Optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2), Job Cmpltd
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44123
Jeff M
Job Details: 09/12/2017
The unit power button is not working. The unit needs a new ui ; ordrng 1 W10911044 (UI),
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan
Job Details: 09/12/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker did not start, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 9/20 WED
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 09/12/2017
File# 7720032066 unit had a mismatch ui and main control error code I called Whirlpool Tech line they recommended to replace the main control and all the knob selectors; ordrng 2 W10584420 (switch-cyc)s and 1 W10584422 (switch-cyc) and 1 W10858095 (SELECTOR) and 1 W11116592 (CONTROL),
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 09/12/2017
I found that the dishwasher dispenser door was not opening and closing i took the door in spring off of truck stock dispenser to repair of the dispenser in the unit. unit tested good; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 09/12/2017
Ran diagnostics. F0E1 load detected during cleaning cycle. F3E1 pressure circuit out of range. F5E2 door lock error.Cleared errors and ran auto test. Auto test ran till end but stopped before cycle completed. Ordering control board.; ordrng 1 W10920559 (ACU),
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan
Job Details: 09/12/2017
Customer complaint that unit does not fill with hot water, ran diagnostics, no error codes found, ran manual test cycle, turned on hot water valve, hot water valve opens, hot water entered unit, started normal wash cycle on hot water, unit filled with hot water, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS01
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 09/12/2017
, Inspected doors no difference, sharp edges on bottom and edges, need to reorder; ordrng 1 W10582010 (DOOR GLASS) and 1 W10582018 (DOOR GLASS), schdld next appmnt for 9/20 WED ! [**],
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES2
Near Bedford Heights, OH 44146
Robert A.
Job Details: 09/12/2017
f and frz 70 deg, start relay clicking, tested comp, good, replaced relay, op test ok; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44134
Dan
Job Details: 09/12/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina H
Job Details: 09/12/2017
CC that the unit puts to much water in. Ran diag no codes. Ran an auto test and a calibration. Ran a quick wah. Advised cust with and agitator it puts more water in. Cust thinks the soil level is the water level, advised her that is for the agitator. Cust is using a non HE degergent. Advised cust to use HE detergent then one without the HE. Optest ok. ; Job Cmpltd
We serviced a
RBD245PRS00 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Dan
Job Details: 09/12/2017
Customer complaint that display is not lighting, confirmed, control is recieving 120vac, unit needs new control, customer does not want repair at this time
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 09/12/2017
Ran diagnostics, cavity temp reading 258deg, causing fan to run, needs sensor ; ordrng 1 241960100002 (SENSOR) and 1 W10389447 (SENSOR) and 1 WPW10287986 (SENSOR), schdld next appmnt for 9/20 WED ! [**],
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Corina H
Job Details: 09/12/2017
Replaced the parts listed. Brought core back for return. Ran a calibration and a normal load. Agitated and spun. Optest ok. ; Job Cmpltd
We serviced a
KEBC208HBT0 KITCHENAID
Model DOUBLE WALL OVEN
Near Mayfield, OH 44143
Dan
Job Details: 09/12/2017
Customer complaint that oven will not shut off, started bake for 350 degrees, shut oven off after a few minutes, oven and cooling fan turned off, repeated, unable to duplicate the problem, unit is operating as designed
We serviced a
JFC2089WEP11 JENN-AIR
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan
Job Details: 09/12/2017
Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 3 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan
Job Details: 09/12/2017
Customer complaint that unit is not drying the clothes and felt fell off, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, felt slide is torn, user interface is flickering, no loose wires found, unit needs new user interface, control, and felt slide; ordrng 1 W10612022 (rear drum seal) and 1 W10914511 (console) and 1 WPW10691552 (cntrl-elec), schdld next appmnt for 9/19 TUE
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Corina H
Job Details: 09/11/2017
Replaced the UI. Ran a calibration. Optest ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near South Russell, OH 44022
Robert A.
Job Details: 09/11/2017
, Ran diognastic cycle excess soap/suds in unit, cleared suds, op test ok; Cllctd , Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KGCU467VSS00
Near South Russell, OH 44022
Robert A.
Job Details: 09/11/2017
Found center front burner not igniting correctly, cleaned burner, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Bainbridge, OH 44023
Robert A.
Job Details: 09/11/2017
Found evap drain frozen, replaced, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MDE9306AYW
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 09/11/2017
Checked over unit, ran normal dry, unit heating, , good air flow through unit, vented to roof, unable to check, unit working as designed op test okSuggest having venting checked /cleaned; Cllctd $97.15 CC Ref # 828294741, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Solon, OH 44139
Robert A.
Job Details: 09/11/2017
Ff55,frz0, found ff evap frozen, need control and evap cover per svcpntr W11033419; ordrng 1 W10815735 (EVAP COVER) and 1 W10887783 (CONTROL), schdld next appmnt for 9/20 WED ! [***],
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Mantua, OH 44255
Robert A.
Job Details: 09/11/2017
Ran diagnostics, no codes, ran recal cycle, good, checked under unit, good, working as designed, op test okNote use 2-3 tablespoons of soap max; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44117
Jeff M
Job Details: 09/11/2017
I found the main control is not responding the controls receiving 120 V AC unit needs a new control. Customer will install control and he also has one in stock;
We serviced a
JDB6510AWP WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Jeff M
Job Details: 09/11/2017
The Black plastic panel behind the stainless steel finish panel of the user interface is broken see the picture all the parts are discontinued it to the nationwide search could not locate anything; ordrng 1 99002168 (PANNEL),
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Found compressor not running, checked windings, good, used break out box, compressor jumped to 12.5 amps, locked rotor, needs a compressor, quoted: 12001872 compressor
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 09/11/2017
Said unit kept running with the timer stay in the cool down section, at about 15 minute area, started at about 35 minutes and observed, found timer not moving after 20 minutes. Ordering new timer.; ordrng 1 WPW10185981 (timer),
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 09/11/2017
Replaced main control, ran test 51, did not change UI, part received was defective, reordering, op test ok on test 51; ordrng 1 W10861501 (console)
We serviced a
KBFO42FTX00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan
Job Details: 09/11/2017
Installed new door gaskets, op test good
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Corina H
Job Details: 09/11/2017
CC that the oven does not heat. Found foil lining the bottom of the oven. Advised cust to not use foil, the heat can not move when the foil is lining the bottom. The foil has melted to the bottom cover. Heated oven to 350*, cycled. Optest ok. Cust does not want to replace the bottom. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Corina H
Job Details: 09/11/2017
CC that the unit shakes when it spins. Found the rt hand of the tub is hitting the cabinet. Raised the legs on the rt side.ran diag, no codes. Ran a calibration and a drain and spin. Optest ok.; Job Cmpltd
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 09/11/2017
WSF26C3EXW01 leveling issues
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Corina H
Job Details: 09/11/2017
CC that the unit does clean the dishes. Ran diag. Ran calibration. Found the dishes are hitting the spray arm, which the arm is not able to move. Raised the top rack to the highest setting and removed the wine brackets. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan
Job Details: 09/11/2017
Customer complaint that unit is not cooling, Fresh food section temperature at 51 degrees, freezer section temperature at 20 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is in wrong place, defrosted fresh food section evaporator and corrected thermistor placement, op test good ; Job Cmpltd
We serviced a
KBSU487TSS0 KITCHENAID
Model GRILL
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Replaced valve and tested, gas flowing now, customer not home, left part in cabinet for us, no signatures obtained this time.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/11/2017
Found that air flow is restricted in refrigerator comparment. This due to rc defrost issue. Ordering harness, thermistor, and evap fan assm. ; ordrng 1 W11087438 (HARNESS),
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 09/11/2017
The had a small amount of frost accumulation by the switch I cleaned frost unit tested good customer also had the humidity control off I turned it on; Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 09/11/2017
The unit was defrosting I found that the heater was not plugged in all the way. Heating circuit tested fine ; Job Cmpltd
We serviced a
WFG505M0BW0 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Corina H
Job Details: 09/11/2017
Replaced the parts lists. Preheated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
KUDS30FXBL5 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Corina H
Job Details: 09/11/2017
CC that the unit is leaking. Found water leaking from the sump and motor at a seal. Will need a sump and motor.; ordrng 1 WPW10780877 (pump&motor), schdld next appmnt for 9/22 FRI
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Dan
Job Details: 09/11/2017
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, heard loud noise coming fromm fresh food section evaporator fan, nothing hitting fan, unit need new fresh food section evaporator fan, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 9/20 WED
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Dan
Job Details: 09/11/2017
Installed new control and user interface, op test good ; Job Cmpltd,
We serviced a
MER8700DS1 MAYTAG
Model RANGE
Near Parma, OH 44134
Corina H
Job Details: 09/11/2017
Replaced the parts listed. Preheat oven to 350*. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Corina H
Job Details: 09/11/2017
Replaced the parts listed. Brought core back for return. Found there is no continuity on red/black from the fz and the ff molux plug. Called t/l austin file# 7720024076. Chck voltage from r/black 106volts. Wire broken in the cabinet. Talk to t/l rick. Said there is a broken wire in the cabinet. Whirlpool will be contacting the cust
We serviced a
KSSS42MDX05 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Jeff M
Job Details: 09/11/2017
The unit was not cooling i found the evap fan not spinning. I spun the fan with my finger in the fan started to rotate to full speed sounded very rough as I was trying to spin the fan bearings have failed needs a new fan. Paid in full ; ordrng 1 WP4389155 (FAN)
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/11/2017
Broke rack adjusters while taking out top dw rack. Will be ordering rack adjusters for replacement. Unable to reproduce drain issue. Check for drain line issues. Found high points in line. Drained fine, just need to return for adjusters; ordrng 2 WPW10546503 (adjuster)s
We serviced a
JENN-AIR RANGE
Model JDS1450DP1
Near Brecksville, OH 44141
Robert A.
Job Details: 09/11/2017
Cc unit not heating to 120 on proof mode, set proof, watched temp, checked wpl proof is 100 or less, unit working correct, op test ok; Job Cmpltd,
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details: 09/11/2017
Replaced main control board. Plugged in to make sure cooling cycled on. All checks out ok now. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 09/11/2017
Replaced control and UI, tested all pads/LEDs, all function correctly, ran diagnostics to prompt calibration, explained to customer; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 09/11/2017
The unit was not drying correctly customers not using rines aid I explain to her why the rines aid is important now also I found the screws holding the dishwasher and gone I had a new screws. I explain to her that the wood is rotten and it's not grabbing into anything so it may not hold.; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2017
The unit was full a water. I press and hold the cancel button the unit drain. I had no saved error codes. But the unit had suds. The customers recently change soaps she has not had a chance to use the new soap yet it is an he and the old soap is a non he. Unit op tested good ; Job Cmpltd
We serviced a
WED6400SW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Paul H.
Job Details: 09/11/2017
Tested dryer with full load. Making high pitched grinding. Found tension pulley was cause of noise. We will have to order new tensioner pulley. Cleaned pulley to help with noise until we return. ; ordrng 1 8547174V (pulley-idr), schdld next appmnt for 9/20 WED 8-12, saved tckt [SdLink\29
We serviced a
SAV571EEWW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/11/2017
The wrong hose was ordered. both hose parts are listed as part 11 I ordered the wrong part 11; ordrng 1 WP40053901 (HOSE)
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 09/11/2017
DFE29JSDISS GE refrigerator not cooling
We serviced a
WHIRLPOOL COOKTOP ELE
Model JED8430ADB
Near Brecksville, OH 44141
Gail V.
Job Details: 09/11/2017
Installed f rt switch, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Orange, OH 44122
Robert A.
Job Details: 09/11/2017
Frz 25, ff 44, found ff evap frozen, tested thermistors, ff out of range, cleared evap replaced thermistor, op test okAllow 24hrs for ice; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
MTW6700TQ1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan
Job Details: 09/11/2017
ustomer complaint of ul error code, found bearings worn out, found water leaked into rotor and stator, unit needs new bearings,rotor, motor, and rps sensor, customer does not want repair;
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina H
Job Details: 09/11/2017
CC that the unnit is dead. Checked the voltage 120v and at the control. No response to the ui. Will need a new ui and main control.; ordrng 1 W10897411 (UI) and 1 W10904714 (CONTROL), schdld next appmnt for 9/19 TUE
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near North Perry, OH 44081
Corina H
Job Details: 09/11/2017
Replaced the pump and motor. Ran a calibration. Optest ok.; Job Cmpltd
We serviced a
11064872401 KENMORE
Model DRYER
Near Wickliffe, OH 44092
Corina H
Job Details: 09/11/2017
CC that the is not heat. Checked outside vent, good airflow. Checked votlage at term block, good. Ohmed out the heat open. Replaced heater from t/s. Advised cust to have unit vacuumed out for $100. Did not want me too. Took pic. Optest ok. ; used 1 WP3387747XXX (XXXHEATING)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Dan
Job Details: 09/11/2017
Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, unit is heating, found outside vent clogged and vent crushed, removed lint clog and reshaped vent, good air flow now, unit is operating as designed ; Job Cmpltd
We serviced a
WRS576FIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan
Job Details: 09/11/2017
Customer complaint that ice and water taste bad, ice build up on freezer section wall, loud humming noises, compressor and condenser fan are running, evaporator fan is running, heard air damper open, no unusual noises heard, fould small amount of frost on right side wall of freezer section, no air leaks found in door seals or cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan
Job Details: 09/11/2017
Installed new hub, found lid not locking, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 09/10/2017
Found auger motor frozen, cleared and dried, tested, internal damage to motor, ordering; ordrng 1 W10822635 (motor),
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 09/10/2017
Microwave has error F9 Q for touch communication error. Will need new touch panel assembly for door.
We serviced a
JFC2089WEP9 JENNAIRE
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 09/10/2017
Replaced end cap, tested deli drawer lid, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/08/2017
Kitchenaid dishwasher stops mid cycle KUDS30FXSS5
Near Concord Township, OH 44060
Benjamin B.
Job Details: 09/08/2017
KDHE404DSS0 kitchenaid dishwasher not completing cycle
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FKS00
Near Auburn Township, OH 44023
Robert A.
Job Details: 09/08/2017
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details: 09/08/2017
Cc upper i/m not making ice, found fill tube to upper i/m frozen, needs water valve; ordrng 1 242253002 (VALVE), schdld next appmnt for 9/19 TUE !
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina H
Job Details: 09/08/2017
Replaced the gasket and the adapter. Optest ok.; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan
Job Details: 09/08/2017
Customer complaint of deli drawer is not closing, found drawer mounts pulled out of liner, unable to make drawer seal against cabinet, unit needs new deli drawer door; ordrng 1 13107112SQ (dor-fip ss), schdld next appmnt for 9/19 TUE
We serviced a
JGB760SEF2SS GE
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 09/08/2017
Broil igniter are shorted to their shields, which is touching the chassis and pulling to much current causing gfi to trip, ordering broil igniter; ordrng 1 WB13X25261 (igniter glowbar)
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/08/2017
Kenmore washer not draining or spinning 110.22902100
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/08/2017
Adjusted drawers and level of unit, tightened FC handle, RH RC gasket torn, ordering a replacement, not available, office to research, setting up a follow up; ordrng 1 W10873944 (gasket-fip)
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Dan
Job Details: 09/08/2017
Installed new start switch, op test good ; Job Cmpltd