We serviced a
KGRS303BSS0 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Brian B
Job Details: 04/05/2017
CC that the unit will not light properly. Intermittant ignition. Spark does not always reach ignitor tip. Checked outlet, checked good. proper polarity and grd. Will need a bake igniter and the spark harness. Replaced the igniter and the wire harness from t/s. Ran a cycle test and optest ok. , used 1 WPW10324262 (IGNITER - BAKE), and 1 WPW10701462 (HARNS-WIRE)
We serviced a
KURS24LSBS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Brian B
Job Details: 04/05/2017
Found temps warm inside. Removed evap cover. Machine not defrosting. Placed timer into manual defrost. Defrost heater not on. Found 120v across term tstat. Tstat is open. Jumped term stat with jumper. Heater on and coil defrosting . Will need new bimetal harness.
We serviced a
ASD2575BRW01 AMANA
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 04/05/2017
CC that the water has a strange taste to it. Tasted water from dispenser. Water has a plastic taste. Advised customer that we can replace coil tubing and filter but cannot guarantee that this will change taste. Customer elected to not have coil tubing replaced but will try a new filter. Office to order part. Customer can install. No return visit., ordrng 1 EDR1RXD1 (FILTER),
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44135
Brian B
Job Details: 04/05/2017
CC that the m/w will not heat. Fan starts and light comes on, but mag not starting. Checked voltage on primary winding. 120v. Will need mag and diode. Office to order parts., ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE),
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 04/05/2017
Cc complaint that heat is escaping from around the door. Found door gasket deformed. Ran bake. Hot sir can be felt coming out from around the door. Also, found service pointer for door kit. Needs seal and door kit. , ordrng 1 W10883496 (DOOR KIT) and 1 WPW10535778 (DOOR SEAL), schdld next appmnt for 4/12 WED 12-2,
We serviced a
KBFS20EVMS0 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details: 04/05/2017
Found starter shorted. Replaced with starter from comp kit. Op test ok. Cust to please allow 24 hrs for normal cooling to resume.
We serviced a
KDTE204ESS0 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/05/2017
Installed wheels. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY01
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/05/2017
Frz26, ff48, inspected evaps, frz evap only frosted by cap tube, watched test 4, evaps not frosting, leak in system, needs ff evap and compParts under 120month warr per entitlement Cust to call to see if lab will be coveredDeli drawer broken, ordrng 1 W10309988 (compressor KIT) and 1 WPW10239732 (FF EVAP), , schdld next appmnt for 4/11 TUE ! [***],
We serviced a
WMH73521CS4 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/05/2017
Installed interlocks and fuse. Op test ok. , Job Cmpltd,
We serviced a
MHW3505FW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/05/2017
Installed pressure switch. Op test ok. , Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model AEQ7000EG0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/05/2017
Found incorrect voltage at unit. Does not have 220v. Needs a electrician to provide correct power. , , Job Cmpltd,
We serviced a
WRF989SDAH02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 04/05/2017
Installed heater kit and control kit. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model JED8430ADB
Near Westlake, OH 44145
Dan
Job Details: 04/05/2017
Customer complaint that right front element started sparking during use, found cooktop cracked and taped together(see pic), Found right front infinite switch burned(see pic), found fan switch knob physically broken, unit needs new right front infinite switch, fan knob and cooktop glass(blk), customer does not want repair at this time, ordrng 1 12002125 (switch-inf68.17) and 1 74007072 (cooktop357.79) and 1 WP7739P122-60 (FAN KNOB9.61), used 1 SHIPPING (SHIPPING
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Jeff M
Job Details: 04/05/2017
The ice maker was not filling with water the line was frozen at the of the line i cleaned the line the unit test good, Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/05/2017
I unplug the washer for about five minutes plugged it back in unit tested good I also explained to the customer how to load the machine and how to use it, Job Cmpltd
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
JFC2290VEM8 JENNAIRE
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 04/05/2017
Icemaker has seized up request for truck stock unit tested good, used 1 W10884390 (ICE MAKER ASSY
We serviced a
LGHT2137LE6 FRIGIDAIRE
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Jeff M
Job Details: 04/05/2017
The door is damaged see picture also the handles cracked see other picture needs a new handle door, ordrng 1 241798531 (dsp door-refr) and 1 241977903 (handle set),
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/05/2017
Found unit not draining, wire pulled off drain pump, reset wiring, drained unit, ran diagnostics, slow drain, ran recal, op test ok, Job Cmpltd,
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/05/2017
Unit was not working I found an off balance code and over suds in code and overload code and a miscommunications code between main control unit needs a new main control new ui customers calling whirlpool to see if they will cover parts, ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Oakwood Village, OH 44146
Jeff M
Job Details: 04/05/2017
What screen is very difficult to pull out customer cannot pull it off so ordering a new screen that looks fine, ordrng 1 W10920627 (LIT SCREEN),
We serviced a
KERS202BSS1 KITCHENAID
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 04/05/2017
Main control has a runaway temp fault code bake and broil heating element test good temperature sensor ohmed correct unit needs a new cntrol, ordrng 1 WPW10340694 (CONTROL),
We serviced a
FGGF3054MFE FRIGIDAIRE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 04/05/2017
Chips in paint and bubbling?, also rack not functioning, supposed to pull out when door is opened, levers are attached properly, submitting for top and rack, also concerned about a banging sound when unit gets to temperature, this is due to expansion from heat, preheated to 425F, banged but not tremendously loud, customer believes it was quieter due to me open the door a couple of while preheating, appears to be coming from bottom panel, ordering as well, ordrng 1 316400603 (panel) and 1 316469653 (maintop panel) and 1 316577800 (rack),
We serviced a
WFW8540FW1 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 04/05/2017
Replaced main control, ran diagnostic cycle to observe spin, reached high speed spin, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland Heights, OH 44121
Dan
Job Details: 04/05/2017
Customer complaint that unit is stuck in spin cycle, ran diagnostics found f5e3( lid unlock fault), f0e2(oversuds condition), and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, unit spins, unit agitates, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.62152111
Near Geneva, OH 44041
Arthur V
Job Details: 04/05/2017
Found drain frozen over causing issue. Cleared ice and drain using steamer. Op test good , , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near North Madison, OH 44057
Arthur V
Job Details: 04/05/2017
Trying to glue that seal on a drum is next to impossible. Found inner bulkhead with bad wear spot due to rear cover. Needs drum,bulkhead,and rear panel GS this was a outlet store purchase and they told her the rear panel caved in would not hurt anything. , ordrng 1 W10626460 (drum) and 1 W10638203 (bulkhead) and 1 W10824895 (panel-rear), schdld next appmnt for 4/10 MON 12-5 [**],
We serviced a
KENMORE WASHER
Model 110.28803890
Near Perry Township, OH 44081
Arthur V
Job Details: 04/05/2017
Replaced water valve. Op test good. Customer father met me at home. Did not bring his wallet. Left message with customer to call me back. Talked to AM to inform no collection on this job yet , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS6
Near Cleveland Heights, OH 44106
Dan
Job Details: 04/04/2017
Customer complaint that unit is not draining, confirmed, found drain port to garbage disposal clogged up, cleared drain port, unit drained, started normal wash cycle cancelled after unit filled, unit drained, repeated several times, op test good , , Job
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middlefield, OH 44062
Robert A.
Job Details: 04/04/2017
Found frz door not sealing causing warm temps at upper i/m, reset frz door, op test ok, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Chardon, OH 44024
Robert A.
Job Details: 04/04/2017
Installed bellow and outer retainer, cleaned pump, ran diagnostic cycle, op test. Ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MSF25D2EAW00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Replaced water line, cycled ice maker, no leaks, op test ok.
We serviced a
JVM7195EF1ES GE
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/04/2017
Has a whine sound, customer played a video, unable to clarify through video, tried to reproduce issue unsuccessfully, unable to troubleshoot further at this time., Job Cmpltd,
We serviced a
KBFS22EWMS3 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 04/04/2017
I kinked supply line when pushing unit back on previous call, pulled unit out and unkinked line, flushed filter at dispenser, op test ok., Job Cmpltd,
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Unit has bad bearing sound, meaning seal has failed as well, inspected bottom of unit, oilpots on floor prove that stator has been exposed to water, quoted repair
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/04/2017
Ran diagnostics, f6e3 & f6e2, comm error between ACU and UI, cleared and ran auto test, proceeded through test fine, apparently those errors had to be cleared I guess, op test ok., Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/04/2017
Took temps, FC 5, RC 38F, IM 15F, temps are good, ran test 56, E5 timed ice making, had this issue, measured thermistor for IM P7:1-2 8k, per techsheet should see 8800 at 32F, doesn't say if negative or positive temperature coefficient, called techline, spoke with Andrew, said issue is either air flow or temp, had me check FC evap for excess frost, not excessive, unit is under charged, put in test 4, evacuated, pulled to a 30" vacuum, held, charged with 5.5 oz of R-134A, pressure good, sealed, time will tell on ice maker issue, Job Cmpltd,
We serviced a
MZF34X20DW00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 04/04/2017
Took temp, 72F, checked compressor, not starting, tried breakout box and watched amp draw, got down to 1.6 amps, acceptible, began cooling, when accessing windings, start device seemed loose, after checking amp draw with breakout box, reassembled, ensured solid connection of start device, fired right up and was cooling, after 3 minutes or so dropped to 59F, waited another 5 minutes or so and checked temp again, 56F, op test ok, Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REY00
Near Broadview Heights, OH 44147
Dan
Job Details: 04/04/2017
Customer complaint that left fresh food section door with mullion is not closing completely while right fresh food section door is closed, adjusted doors and feet, left door closing better while right door is closed, any other adjustment in either direction makes left door worse while right door is closed, left door closes perfectly while right door is opened, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 04/04/2017
Replaced control. Took core for return recalibrated. Op test good , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Arthur V
Job Details: 04/04/2017
Only lamp holder at home. Cust recieved grates instead of control. talked to GS. Need to reorder bd , ordrng 1 W10892389 (CONTROL BD ), schdld next appmnt for 4/11 TUE !, saved tckt [SdLink\289377d.png], snapped ,changed appt to THur 4/13
We serviced a
JENN-AIR COOK TOP
Model CVE4270W
Near Newbury Township, OH 44065
Robert A.
Job Details: 04/04/2017
Found fan switch broken, quoted, cust to let us know, ordrng 1 W10341820 (switch-fan97.17), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
We serviced a
JENN-AIR RANGE
Model JGS1450DB0
Near Broadview Heights, OH 44147
Dan
Job Details: 04/04/2017
Customer complaint that oven not reaching set temperature and user interface not beeping, customer started bake for 350 degrees, found unit set to Celsius and sound turned off on user interface, changed unit to Fahrenheit and turned sound on, user interface beeps now, unit heated up to 350 degrees, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Parma, OH 44129
Gail V.
Job Details: 04/04/2017
Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing and in drain hose, removed, started normal wash cycle waited for unit to fill cancelled cycle all water drained out repeated several more times with same results, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL COOKTOP ELE
Model C301
Near Solon, OH 44139
Robert A.
Job Details: 04/04/2017
Found rt receptical needs replaced, checked induction, only 1burner working, needs induction cartridge found part # of a 135r, not showing on any look up, parts nla Cust to replace, ordrng 1 A135R (INDUCTION CARTRIGE, NLA) and 1 Y715120 (RECEPTICAL NLA21.10), job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/04/2017
Ohmed heater, 103.4 ohms, checked new heater, the same, no power to fill tube heater at this time, found pointer on jumper for fill tube heater, jumped wiring, watched, fill tube heater on, ice cleared, im cycled and filled, op test ok, Job Cmpltd,
We serviced a
MSF25D4MDM02 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Paul H.
Job Details: 04/04/2017
Valve is a self-piercing, recommended replacement, cycled valve and installed a new filter, bled line, op test ok., Job Cmpltd
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Paul H.
Job Details: 04/04/2017
Replaced door glass, preheated oven to 350, , Job Cmpltd
We serviced a
EI30EF55GSE ELECTROLUX
Model COOK TOP
Near Rocky River, OH 44116
Paul H.
Job Details: 04/04/2017
UI non responsive, most pads do not work, getting a triple beep when pads on left are pressed, nothing on right side, quoted replacing UI
We serviced a
MMV5219DS1 MAYTAG
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 04/04/2017
Replaced interlocks, tested by heating a mug of water, heated fine, op test ok., Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 04/04/2017
Replaced door, tested, customer has concerns about mullion door not shutting on it's own, right leveling leg is all the way down to make unit level, no way to tilt unit back any more, explained to customer., Job Cmpltd
We serviced a
KUDS01FLSS0 KITCHENAID
Model DISHWASHER
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 04/04/2017
Customer is having an issue with your dishwasher smelling there is a lot of calcium buildup inside the dishwasher I recommended for her to run some CLR through the unit, Job Cmpltd,
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Bedford, OH 44146
Jeff M
Job Details: 04/04/2017
Ice bin was open it was not making a seal was not getting cold enough I realigned the auger with the ice bin so the ice been would shut most likely it will make ice, Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Jeff M
Job Details: 04/04/2017
Cust hads a massive water leak under her tub I shut the water down to her house over to call A plummer I cleared the code say three caliber the machine unit tested good told her do not use the washer until the plumbing is fixed, Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 04/04/2017
I found a piece of metal wedged in the felt of the drum removed the metal unit tested good, Job Cmpltd,
We serviced a
HTWP1400F2WW HOT POINT
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 04/04/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KEBS277SBL00 WHIRLPOOL
Model WALL OVEN
Near University Heights, OH 44118
Jeff M
Job Details: 04/04/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
GSH25JSXBSS GE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 04/04/2017
Installed heater and defrosted evap. Op test ok. , Job Cmpltd
We serviced a
WOD51EC7AS04 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 04/04/2017
Installed door glass. Op test ok. , Job Cmpltd,
We serviced a
MFI2665XEM7 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2017
Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Alice M.
Job Details: 04/04/2017
Cc that unit runs for several hours and will not stop. Ran disgnostics. Error code for door not closed with in 4 seconds after start has been selected. No other faults. Unit completed service test mode with no faults. Reset and calibrated control and sensor. Water temps check good. No excessive suds. Owi is clean. Advised to use as normal. If issues return please contact wpl back for service. , Job Cmpltd,
We serviced a
KUDS30IXBT6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/04/2017
Found chopper came appart. Replaced chopper. Op test ok. , used 1 W10083957V (CHOPPER) from stock, Job Cmpltd
We serviced a
WDF110PABB5 WHIRLPOOL
Model DISHWASHER
Near Camden Township, OH 44074
Paul H.
Job Details: 04/04/2017
Dishwasher fills and starts washing, pressure is low, ordering a wash motor, ordrng 1 W10888591 (SUMP AND MOTOR),
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Parma, OH 44129
Dan
Job Details: 04/04/2017
Installed new basket and tub ring, op test good , Job Cmpltd,
We serviced a
JDB1250AWS WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Wash motor is not creating pressure, has power, disassembled and cleaned, reassembled, still no wash pressure, needs wash motor, ordrng 1 6-919963 (motor-pump) and 1 6-920225 (wash motor),
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Reminderville, OH 44202
Robert A.
Job Details: 04/04/2017
Ran diagnostics, f5e4, door not opened between cycles, cycled power, door unlocked, tested lock, good, reset connections, ran drain and spin, op test ok, , Job Cmpltd
We serviced a
GSQ9611KT2 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/04/2017
Lid switch is not working
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/04/2017
Found wheels on upper rack breaking. Needs wheels replaced.
We serviced a
ZDP366NP3SS GE
Model RANGE
Near Beachwood, OH 44122
Chad P.
Job Details: 04/04/2017
Found convection element shorted to back inner oven. Bake element checks good. Has power. Needs convect element replaced
We serviced a
MED5100DW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Brian B
Job Details: 04/04/2017
No response from UI. Checked voltage at term block, L1N 180 v, L2N 0, L1L2 240v. Neutral to house ground 85v. Ohmed out motor and heater circuit check ok. Checked voltage at outlet, with cord unplugged was correct. Plugged L2 wires from control board, voltage at term block outlet was correct. Control board shorted. Will need new control board. Cust pd deposit. Office to order part. , ordrng 1 W10845086 (CONTROL 20703),
We serviced a
GSS26C5XXY00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 04/04/2017
CC That the ice is not dispensing. Removed augor motor. Augor motor had 66 ohms . Checked vol at hinge. 120vdc.. checked vol at motor. 0v... ohmed out motor wires from hinge to motor. Blue wire open inside freezer door. Will need new door. Per GS. Ok to order part.. customer will call office when door arrives.,
We serviced a
KFES530ESS0 KITCHENAID
Model RANGE
Near Cleveland, OH 44113
Brian B
Job Details: 04/04/2017
CC that a f6e9 fault code. Ran diag, fault code F6e9 lost communication. Call t/l joel 718706873. Said this is a comm failure between left or right cooktop UI controls and main board. He said to replace harness. Per GS, we can also replace UI controls. Office to order parts. Cust needs first appt as this is 9th ser call.r/s per cust req., ordrng 1 WPW10318787 (HARNS-WIRE) and 1 WPW10341243 ( CNTRL-ELEC LEFT) and 1 WPW10553762 (CNTRL-ELEC RIGHT)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/04/2017
Replaced pump and motor assy. Cust took drain loop off of unit for this install. Unit op test good , Job Cmpltd,
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/04/2017
CC that the unit is making a buzzing noise. Removed the kickplate, found the condenser coils are hitting the floor. Raised the wheels on the unit, buzzing noise is gone. Optest ok.
We serviced a
WMH53520CW4 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
CC that microwave not working. not running intermittently. Found the door cams not working properly. Replaced the door cams from t/s. Ran a test cycle and Optest ok. , used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
JJW2730WS02 JENNAIRE
Model WALL OVEN
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
Replaced both blower motors. Cleared codes. Ran a test cycle optest ok. , Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
CC that rinse cycle would not stop. Machine was unplugged when tech arrived. Plugged machine in. Held the start pad in to cancel cycle. Ran diag. No codes. Ran auto test and rinse and spin, optest ok. , Job Cmpltd,
We serviced a
NGD4705EW1 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/04/2017
Verified pop sent pic. Found worn drum rollers and pulley causing thumping sounds. Replaced from t/s.. ran test cycle.. optest ok., used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE)
We serviced a
WDF110PABB4 WHIRLPOOL
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Brian B
Job Details: 04/04/2017
Replaced sump and control.. ran test cycle.. optest ok., Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIC18PNTS2
Near Cleveland, OH 44109
Dan
Job Details: 04/04/2017
Installed new bin thermostat, op test good , Job Cmpltd,
We serviced a
AMANA DRYER ELE
Model NED4655EW1
Near Cleveland, OH 44120
Dan
Job Details: 04/04/2017
Customer complaint that unit is not heating, confirmed, found unit not receiving correct power, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/04/2017
nit actually replaced by Frigidaire. Unit manufactured 1-16. Cust complaint no ice. Cust turned off ice maker two weeks ago no ice build up in ice compartment --- called techline bi metal open. Needs bi metal and seal kit , ordrng 1 5303918737 (SEAL KIT) and 1 808113301 (DEFROST SAFETY), schdld next appmnt for 4/10 MON !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CB2
Near Garrettsville, OH 44231
Robert A.
Job Details: 04/04/2017
ound handle melted, advised cust that unit is too close to the stove top, less than 12inches, should be 18inches see pic Installed door, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44107
Dan
Job Details: 04/04/2017
nstalled new door lock, op test good , , Job Cmpltd,
We serviced a
GE WASHER
Model WCSR4170G3WW
Near Rocky River, OH 44116
Dan
Job Details: 04/04/2017
nstalled new console, op test good , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details: 04/04/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Parma, OH 44130
Dan
Job Details: 04/04/2017
Customer complaint that unit is not draining and is leaking, started normal wash cycle, let run a few minutes, unit did not leak, cancelled cycle, all water drain from unit, started normal wash cycle again let run wash cycle longer, still no leaks found, cancelled cycle all water drained out again, unable to duplicate the problem , unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near North Royalton, OH 44133
Dan
Job Details: 04/04/2017
Customer complaint that door is not closing properly, found shipping bolts still installed in machine, removed shipping bolts, door closes, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Parma, OH 44134
Dan
Job Details: 04/04/2017
Customer complaint that unit is not cooling properly and is leaking, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, freezer section evaporator frost pattern is good, found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fan is recieving 14vdc, found cracked waterline at water reservoir, found evaporator drain tube clogged, unit needs new fresh food section evaporator fan, water reservoir, and evaporator drain tube cleared, ordrng 1 W10633627 (motor-evap) and 1 W10821719 (TANK), schdld next appmnt for 4/7 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Perry Township, OH 44077
Arthur V
Job Details: 04/03/2017
Replaced disp cover. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Concord Township, OH 44077
Eric M.
Job Details: 04/03/2017
Found small dent in door while installing right where you look when opening Needs another door --- , ordrng 1 LW10341284, schdld next appmnt for 4/10 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/03/2017
Replaced door panel and user interface. Could not op test. Unit damaged areas repaired. Motor sump assy not needed for this unit Took for unused return , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW0
Near Wickliffe, OH 44092
Arthur V
Job Details: 04/03/2017
Found orifice clogged on right rear burner assy. causing issue. Cleaned out orifice. Op test good lit burner many times testing burner all 4 burners with good flames height and color , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Trumbull Township, OH 44041
Eric M.
Job Details: 04/03/2017
Comp compressor not turning on, fans sound like they are running, but no airflow inside. Have airflow fm fz compartment to ff compartment. Init svc test iaw tech sheet, no pwr going to compressor. Have pwr to jazz board, no pwr out of jazz board. Replaced and programmed jazz board, compressor and fans running. Advised cust to allow 48 hrs for unit to cool., used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Installed positioner and fastener, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Comp not drying, sensor dry not working, getting louder, and door not closing properly. Init svc test iaw tech sheet: F4e1 (heater relay/connector problem); F4e3 (restricted airflow), cleared. Checked moisture strips, fully operational. Checked heater wiring and heater, all good. Getting pwr to heater. Started a heavy duty sensor dry cycle, timer started at 45, counted down normally. Checked outside vent, good heat and airflow. Timer went fm 45 to 2 with nothing in the dryer, moistened the sensor strips, time jumped back up to 28, so the sensor strips are working. Found the door catch spring broken, swapped the door catches., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Willowick, OH 44095
Eric M.
Job Details: 04/03/2017
Comp of an electrical odor inside of the unit. Init svc test iaw tech sheet: 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. Checked hot water temps: 130 degrees. Ran thru svc test, all passed. Did not detect any electrical burning odor whatsoever, however, did detect a plastic burning odor, observed something that was near the heating element, something black, that was melted by the heater. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Euclid, OH 44123
Eric M.
Job Details: 04/03/2017
Comp loud during agitation, and during spin, shakes. Checked tub bounce, good. Init fault code display: F8e5 (hot/cold reversed), cleared. Init manual hot/cold valve tests, fill hoses hooked up correctly. Calibrated. Ran auto test, passed, no abnormal sounds or shaking. Advised cust to ensure she is not using too much detergent, 1 tbsp of HE detergent is all that is needed, and do not wash mixed loads, must wash like items, i.e. pants with pants, shirts with shirts, towels with towels, etc. etc. the washer is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Beachwood, OH 44122
Eric M.
Job Details: 04/03/2017
Both upper and lower oven doors opening past 90 degrees (see pics), and upper oven door handle extremely loose. Spoke to gs, ordering upper and lower door hinges and rcvrs. Upper oven door seal is damaged, need seal as well., ordrng 1 W10877014 (SEAL - DOOR (UPPER)) and 4 WP4455526 (HINGE - DOOR)s and 2 WP4455722 (RECEIVER - HINGE (LH))s and 2 WP4455723 (RECEIVER - HINGE (RH))s, schdld next appmnt for 4/6 THU ! [**],
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS2
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Found door switches not working correctly, need switch asms, ordrng 1 W10450407 (harns-wire CAMS), schdld next appmnt for 4/10 MON