Service History 1362 | Freds Appliance

We serviced a

WFC340S0EW0 WHIRLPOOL

Model RANGE

Near Willoughby, OH 44095

Corina H

Job Details: 06/05/2017

CC that the oven shuts off after heating up. Checked voltage, correct.oven sensor, 1.090 k ohms. 23 ohms for the bake element, 16.4 ohms for the broil, thermal fuse, good. Will need a new oven switch. Called GS to order parts.; ordrng 1 WPW10363198 (swtch-oven), schdld next appmnt for 6/7 WED

We serviced a

JMW8530AAB WHIRLPOOL

Model MICROWAVE

Near Westlake, OH 44145

Paul H.

Job Details: 06/05/2017

Oven UI non responsive, reseated all connections and power cycled unit, UI responds to commands now but has no display, needs clock; ordrng 1 WP71003424 (cntrl-elec

We serviced a

EV188NYWQ02 WHIRLPOOL

Model FREEZER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/05/2017

Sticking in defrost, timer motor not advancing, ordering defrost timer; ordrng 1 WP3-81329 (timer-def),

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Lorain, OH 44055

Paul H.

Job Details: 06/05/2017

Checked error codes, f8e1 long fill/no fill, cc is unit cutting off still, mid cycle, ran test cycle, drained fine, started a normal wash and observed, hung on sense without doing anything, then timed out and cut off, went into a drain loop, checked errors after, f8e1 long fill/no fill, called Techline, spoke with Chris, checked pressure hose, no obstructions or holes found, checked supply pressure, 75psi, good, started another wash to see if unit would time out again, it did, checked voltage to valves, 120 when running proper, 70 volts to cold when not functioning and timing out, needs new control, must have received a bad board, given the voltage to the valve, I am ordering a new valve assembly as well; ordrng 1 W11025447 (CNTRL-ELEC) and 1 W11038711 (VALVE ASSEMBLY)

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Mantua, OH 44255

Gail V.

Job Details: 06/05/2017

Customers complaint is that the unit just continues to run when not in use. Found unit not plugged in. Applied power and found the drain pump to run. Canceled drain and checked for errors. Found no stored errors which can indicate that there was an over suds issue (will not always store as an error). Tested unit i manual test mode and found a good fill pressure and when in agitate a lot of suds. Instructed customer on detergent useage and that they should use no more that 2tbls to prevent suds. Ran recyclable, op test good. ; Job Cmpltd,

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Paul H.

Job Details: 06/05/2017

Found water supply line leaking at inlet valve, appeared cross-threaded, no damage to threads, backed off and then installed securely, ran test cycle, no leaks, op test ok.; Job Cmpltd

We serviced a

GB2FHDXWS06 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/05/2017

Found defrost drain clogged, cleared obstruction, replaced drain from truck stock; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

AFD2535DEQ AMANA

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Alice M.

Job Details: 06/05/2017

Evacuated system, replaced evaporator, dryer, and damper cover pressure checked unit, good, pulled unit to 30in vaccuum for 15 minutes, held, charged system with 5oz of 134a, pressure good, sealed system; Job Cmpltd

We serviced a

WED8000DW1 WHIRLPOOL

Model DRYER

Near Amherst, OH 44001

Paul H.

Job Details: 06/05/2017

Replaced duct, started unit, op test ok; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Madison Township, OH 44057

Jeff M

Job Details: 06/05/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MSD2456GEQ WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44103

Dan

Job Details: 06/05/2017

Customer complaint that center divider between fresh food section and freezer section is hot to touch, confirmed, found condenser fan not running, condenser fan recieving 120vac, unit needs new condenser fan ; ordrng 1 WP61005323 (condenser fan ), schdld next appmnt for 6/9 FRI

We serviced a

WTW6600SW2 WHIRLPOOL

Model WASHER

Near Orwell Township, OH 44076

Jeff M

Job Details: 06/05/2017

The controls locked up unable to get to going to diagnostics or change cycles or cancel without unplugging. Also the suspension is worn out needs new bearings

We serviced a

WTW6600SW2 WHIRLPOOL

Model WASHER

Near Orwell Township, OH 44076

Alice M.

Job Details: 06/05/2017

The controls locked up unable to get to going to diagnostics or change cycles or cancel without unplugging. Also the suspension is worn out needs new bearings

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Richmond Heights, OH 44143

Dan

Job Details: 06/05/2017

Customer complaint that unit is not cooling, fresh food section temperature at 61 degrees, freezer section temperature at 30 degrees, found frost build up on fresh food section evaporator, evaporator thermistor is in correct location, ran test 4 in tech sheet, compressor and condenser fan are running, fresh food section evaporator fan is not running, fresh food section evaporator fan is recieving 14vdc, freezer section evaporator fan is running, freezer section evaporator frost pattern is good, unit needs new fresh food section evaporator fan, fresh food section evaporator fan only available on evaporator assembly, ordering fresh food section evaporator ; ordrng 1 W11087438 (evaporator ), schdld next appmnt for 6/7 WED

We serviced a

GDWT368V55SS GE

Model DISHWASHER

Near Painesville, OH 44077

Jeff M

Job Details: 06/05/2017

The upper spry arm came apart i reassemble the overspray arm unit op tested good; Job Cmpltd

We serviced a

GEW9868KQ2 WHIRLPOOL

Model DRYER

Near Beachwood, OH 44122

Dan

Job Details: 06/05/2017

Customer complaint that unit is not heating, confirmed, found thermal cut off and hi limit thermostat open, unit needs new hi limit thermostat and thermal cutoff; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,

We serviced a

WRF992FIFM WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 06/05/2017

The evaporator cover assembly that was sent out has an incorrect wiring set up along with wire hook ups that are too short and will not hook up because they were too short. Recently there was a service pointer put out addressing a no cool situation I was at the home May 25 the service pointer was put out May 30 W11033419 sp. I would like to re-order the evap cover along with the control that is supplied in the service pointer information; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER

We serviced a

KODE500ESS02 KITCHENAID

Model WALL OVEN

Near Shaker Heights, OH 44122

Dan

Job Details: 06/05/2017

Customer complaint that oven displays 50 degrees higher than actual oven temperature, started upper and lower ovens on bake for 350 degrees, after preheat time lower oven temperature at 347 degrees, upper oven temperature at 320 degrees, adjusted upper oven temperature offset up 30 degrees, op test good ; Job Cmpltd

We serviced a

WRX988SIBM WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 06/05/2017

Dispenser ice shoot gasket is worn out needs a new one supplying moisture warmer to get into the housing bin melting the ice causing water to drip out; ordrng 1 WPW10577864 (DOOR CHUTE)

We serviced a

MGR6600FZ0 MAYTAG

Model RANGE

Near Madison, OH 44057

Jeff M

Job Details: 06/05/2017

Glasses stained from self clean option cosmetic warranty is still in afect i recommend the customer to start using an aqua lift self clean technique that I explain to them. they will start using that method of cleaning. ; ordrng 1 W11094966 (GLASS),

We serviced a

HTDX100EM8WW HOTPOINT

Model DRYER

Near Cleveland, OH 44128

Chad P.

Job Details: 06/05/2017

Unit is heating and cycling heat. Adjusted venting. Inspected venting in reqr of house. Op test ok. ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Euclid, OH 44119

Dan

Job Details: 06/05/2017

Installed new console, op test good ; Job Cmpltd

We serviced a

KOSE500ESS00 KITCHENAID

Model RANGE

Near Brecksville, OH 44141

Chad P.

Job Details: 06/05/2017

Installed control and probe. Ran unit at 350. Op test ok. ; Job Cmpltd,

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near Euclid, OH 44123

Dan

Job Details: 06/05/2017

Customer complaint that unit did not drain all the water out and lights were just flashing on display, found standing water in basket, no buttons responding on user interface, user interface is not powering on, found user interface harness not making a good connection with main control, corrected, user interface powered on, ran drain and spin cycle, found a metal clothing tag lodged in drain pump impellar, removed, drain pump is working, op test good ; Job Cmpltd

We serviced a

KSF26C4XYY03 KITCHENAID

Model REFRIGERATOR

Near Wickliffe, OH 44092

Dan

Job Details: 06/05/2017

Installed new fresh food section and freezer section doors, op test good ; Job Cmpltd

We serviced a

MVWB725BW0 WHIRLPOOL

Model WASHER

Near Parma, OH 44134

Chad P.

Job Details: 06/02/2017

Found bearings failed and unit leaking into the stator and rotor. Unit has extended warranty on stator and rotor.

We serviced a

WHDRR418G0WW GE

Model WASHER

Near Parma, OH 44129

Chad P.

Job Details: 06/02/2017

Found the hot water valve not seating closed completely causing the unit to fill with water constantly. Pressure checks good. Needs valve assy replaced.

We serviced a

KMHC319EWH0 WHIRLPOOL

Model MICROWAVE

Near Parma, OH 44129

Chad P.

Job Details: 06/02/2017

Found interlocks failed. Replaced and tested with load. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS

We serviced a

WGD4815EW1 WHIRLPOOL

Model DRYER

Near Parma, OH 44134

Chad P.

Job Details: 06/02/2017

Istalled handle. Confirmed gas leak via bubble test just below shut off on supply line. Needs a plumber to repair leak and replace line

We serviced a

JES1450FB0 JENNAIRE

Model RANGE

Near Seven Hills, OH 44131

Chad P.

Job Details: 06/02/2017

Panel ordered was damaged. Need to reorder. Dent does not show when unit is installed. Cust would be happy with just getting a refund instead of panel being replaced. Office to please see if anyhing can be done about this. ; ordrng 1 WPW10162245 (PANEL)

We serviced a

WDF560SAFM1 WHIRLPOOL

Model DISHWASHER

Near Valley View, OH 44125

Chad P.

Job Details: 06/02/2017

Found screen and cover are deformed allowing food past it resulting in the sprayer arms to get packed with food particals. Needs sprayers, screen and filter replaced. Cust can install. No need to return. ; ordrng 1 W10872845 (FILTER) and 1 WPW10463906 (SCREEN) and 1 WPW10491331 (SPRAYER, LOWER) and 1 WPW10498900 (SPRAYER, MID),

We serviced a

KDDC24CVS01 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 06/02/2017

Found ice maker not making ice. Fill tube is frozen. Found valve not completely seating closed. Needs valve replaced.

Near Aurora, OH 44202

Tim G.

Job Details: 06/02/2017

Whirlpool electric range WFE515S0ES0, Customers complaint is that the unit takes too long to heat up. Checked the power to the unit at the terminal block and found a steady 240vac. Checked the resistance of the bake and broil elements and found 23ohms. Fo

We serviced a

WGD9400SB0 WHIRLPOOL

Model DRYER

Near Strongsville, OH 44136

Paul H.

Job Details: 06/02/2017

Unit has F70, per tech sheet, checked connectors from board to UI, good, next step is to replace control, quoted and explained that UI may need replaced as well, control WPW10110641

We serviced a

GUD27GSSJ0WW GE

Model WASHER

Near Grafton, OH 44044

Paul H.

Job Details: 06/02/2017

No heat, checked ignitor, fount it open, needs replaced, ordering, has to be ordered directly from GE, 1-2 weeks for part, explained to customer; ordrng 1 WE25M79 (valve and burner asm

We serviced a

WTW57ESVW1 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Paul H.

Job Details: 06/02/2017

Discussed washer vibration, unit needs skate plate,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/02/2017

Changed control board, started wash to check water level, issue definitely correctly, water level much more appropriate for setting, op test ok.; Job Cmpltd,

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield, OH 44054

Paul H.

Job Details: 06/02/2017

Took temps, FC 4F, RC 42F, cycled on while observing, temps dropping and leveling off, IM not connected, corrected, cycled and filled, op test ok.; Job Cmpltd,

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near North Olmsted, OH 44070

Paul H.

Job Details: 06/02/2017

Cc of wet clothes at end of cycle, ran a rinse and spin with 6 large towels, noticed drain line installed to far, corrected, checked water extraction at end, ; Job Cmpltd,

We serviced a

KUDS35FXBL9 KITCHENAID

Model DISHWASHER

Near North Olmsted, OH 44070

Paul H.

Job Details: 06/02/2017

Replaced user interface, tested pads and LEDs all testimg fine, ran diagnostics to invoke callibration; Job Cmpltd

We serviced a

MEDX655DW1 WHIRLPOOL

Model DRYER

Near Strongsville, OH 44149

Alice M.

Job Details: 06/02/2017

Start retaining clip not clipped, switch able to back out, corrected, seated securely, op test ok; Job Cmpltd,

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 06/02/2017

Replaced sump and motor and ran diagnostics, everything tested fine; Job Cmpltd,

We serviced a

GSS25QGTAWW GE

Model REFRIGERATOR

Near Saybrook Township, OH 44004

Jeff M

Job Details: 06/02/2017

, Icemaker still overflowing with water even with the icemaker in the off position water valves are leaking a lot of water to pass through causing the icemaker to overfill needs new set of water valves

We serviced a

GDT580SMF7ES GE

Model DISHWASHER

Near Orwell, OH 44076

Jeff M

Job Details: 06/02/2017

Drain pump kit was ordered I install the drain pump sump pump wiring harness and hose clamps I cannot get the one hose clamp on the sump pump to tighten and stopped leaking I've been working on it for multiple hours please have a senior tech return to finish the job I did call Greg to OK this

We serviced a

WRF540CWBM01 WHIRLPOOL

Model REFRIGERATOR

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/02/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

GS773LXSS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44120

Jeff M

Job Details: 06/02/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WED7300DW1 WHIRLPOOL

Model DRYER

Near Mentor, OH 44060

Corina H

Job Details: 06/02/2017

CC that there is a loud noise coming from the dryer. Started a cycle heard vibration. Removed the back panel and checked the blower housing found nothing. Ran dryer no noise. Optest ok.; Job Cmpltd,

We serviced a

WTW8000BW0 WHIRLPOOL

Model WASHER

Near Eastlake, OH 44095

Corina H

Job Details: 06/02/2017

CC that there is grease on the floor. Checked underneath and found grease. Ran a drain and spin and found the bearing are worn. Will need bearing. Called GS to order part. ; ordrng 1 W10435302 (bearing), schdld next appmnt for 6/7 WED

We serviced a

KUDS30FXBL8 KITCHENAID

Model DISHWASHER

Near Concord Township, OH 44077

Jeff M

Job Details: 06/02/2017

Customer had a little bit of foam and some water dripping out of bottom of the dish washer explain to her that there cannot be any dish soap in the dishwasher. She explained me she loaded the dishwasher with fine china that was sitting in a bucket of soapy water. There must've been actual dish soap in the dishwasher to cause it to leak unit test fine most likely; Job Cmpltd

Near Auburn Township, OH 44023

Tim G.

Job Details: 06/02/2017

Whirlpool wall oven RBD277PVS02, Complaint lower oven glass broke. Customer ordered part and tech verified part number and found that the wrong glass was ordered. Customer had tech order the correct glass and the customer will return the incorrect glass.

We serviced a

KGRA806PSS02 KITCHENAID

Model RANGE

Near Eastlake, OH 44095

Corina H

Job Details: 06/02/2017

CC that the unit does not heat to temp. Preheated temp to 350* light on the first try. Let it cycle a couple times and it heated to 350*. Tried to ignite the broil it sparked 3xs and did not light. Will need a spark module. Ran diag error code 0164. Replaced the spark module from t/s. Optest no good. Called tech line, steve 779194361 had me check the orange and red open from the spark module. Checked the gas valve, orange and red, good, blue to orange or red open. Will need a new gas valve. Called GS to order part. ; ordrng 1 WP9763716 (valve-gas), used 1 WPW10331686 (SPARK MODULE) from stock, schdld next appmnt for 6/7 WED

We serviced a

JGS9900BDS JENN-AIR

Model RANGE

Near WILOUGHBY HLS, OH 44092

Corina H

Job Details: 06/02/2017

I did not order the correct parts. Brought back 4 igntrs to return. Will need 2 top burners and 2 orfice holders. Called GS to order parts.; ordrng 1 74007735 (burner asy 4957) and 1 WP7505P339-60 (burnr-top 4550) and 1 WP7527P086-60 (holder-orf 6390) and 1 WP7527P087-60 (holder-orf 5557

We serviced a

WFG515S0EW1 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44121

Corina H

Job Details: 06/02/2017

CC that the oven will not turn on. Checked the outlet, is not grounded. Went to an outlet that is grounded. Turn bake and broil on, did not turn on. Checked the oven sensor, 1100ohms. Checked the bake and broil,good. Will need a new spark module. Please call cell phone. ; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 6/6 TUE

We serviced a

KDFE104DWH0 whirlpool

Model dishwasher

Near Highland Heights, OH 44143

Corina H

Job Details: 06/02/2017

CC that the dw is not filling. Ran diag fault code. 6-4 Float Switch Open, 6-1 Low/No Water, 8-2 Drain Motor Electrical Problem. Removed front panel checked the connections to the float switch, the fill valve and the drain motor checked good. Replugged the connection and started a cycle, start filling with water. Ran a cycle and it filled did not wash. Will need a new motor. Called GS to order part.; ordrng 1 WPW10605057 (pump&motor), schdld next appmnt for 6/6 TUE

We serviced a

MFI2570FEZ01 MAYTAG

Model REFRIGERATOR

Near Fairview Park, OH 44126

Dan

Job Details: 06/02/2017

Customer complaint that unit is not dispensing ice, found unit will dispense ice if left door is pushed in, found left door liner warped(see pic), unit needs new door(ss); ordrng 1 W10855083 (DOOR), schdld next appmnt for 6/8 THU !,

We serviced a

WBSE3120B2WW GE

Model WASHER

Near Avon Lake, OH 44012

Dan

Job Details: 06/02/2017

Customer complaint that unit is making a loud noise, started spin cycle, no unusual noises heard, started normal wash cycle, loud noise is coming from transmission, unit needs new transmission; ordrng 1 WH38X10002 (TRANSMISSION), , schdld next appmnt for 6/7 WED !,

We serviced a

WFC150M0EW0 WHIRLPOOL

Model RANGE

Near Parma, OH 44134

Chad P.

Job Details: 06/02/2017

Found buld open. Needs replaced. T.s. Doesnt match size. Cust will install

We serviced a

WFW92HEFC0 WHIRLPOOL

Model WASHER

Near Lakewood, OH 44107

Dan

Job Details: 06/02/2017

Installed new control, op test no good , no display or buttons working on user interface, tech sheet test shows control is good, unit needs new user interfaces(slv or gry); ordrng 1 W10784651 (user interface ), schdld next appmnt for 6/6 TUE !,

We serviced a

WRF540CWBW01 WHIRLPOOL

Model REFRIGERATOR

Near Pepper Pike, OH 44124

Chad P.

Job Details: 06/02/2017

gap in fz gasket. Confirmed. Op test ok. ; Job Cmpltd

We serviced a

NTW4605EW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44104

Dan

Job Details: 06/02/2017

Customer complaint that lid will not unlock, found lock solenoid open, unit needs new lid lock, customer does not want repair at this time,

We serviced a

KFFS20EYMS KITCHENAID

Model REFRIGERATOR

Near Brecksville, OH 44141

Chad P.

Job Details: 06/02/2017

Found water tank frozen. Freezer set to max cold. Turned temps down and defrosted water tank. Op test ok. ; Job Cmpltd

We serviced a

WTW4815EW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44103

Dan

Job Details: 06/02/2017

Customer complaint that unit is not spinning water out of clothes, unit unplugged when tech arrived, plugged unit in, unit started drain pump, unit not draining, can hear drain pump is jammed, found a sock lodged in drain pump, removed, unit drained, op test good ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Parma, OH 44130

Chad P.

Job Details: 06/02/2017

Installed timer. Op test ok. ; Job Cmpltd,

We serviced a

WDF540PADW2 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chad P.

Job Details: 06/02/2017

Cc that unit is forming condensation on shelving randomly. Mostly in the a.m. All seals check good. Advised that the unit has no automatic damper to seal off fresh food section from freezer. As unit defrosts some excess condensation will enter the ff section. Also, as we get into warmer weather condensation will be more likely. Operations are normal. Op test ok. ; Job Cmpltd,

We serviced a

KEBS207BSS00 KITCHENAID

Model WALL OVEN

Near Westlake, OH 44145

Dan

Job Details: 06/02/2017

Customer complaint that unit is taking too long to preheat, started upper and lower ovens for 350 degrees, waited 25 minutes for preheat time, oven temperature after preheat time at 357 degrees(upper) and 360 degrees(lower), unit is operating as designed ; Job Cmpltd,

We serviced a

WRT111SFDB02 WHRILPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/02/2017

Found wire harness in freezer resting on fan. Corrected. Op test ok.

We serviced a

WDT710PAYB6 WHIRLPOOL

Model DISHWASHER

Near Avon Lake, OH 44012

Dan

Job Details: 06/02/2017

Customer complaint that unit is leaking, started normal wash cycle, unit did not leak one drop of water, unit is operating as designed ; Job Cmpltd,

We serviced a

WTW8000BW0 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 06/02/2017

Found rotor loose. Removed applied threadlocker and reinstalled. Op test ok. Advised to not run unit for a couple of hours to allow thread locker to cure. ; Job Cmpltd,

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Rocky River, OH 44116

Dan

Job Details: 06/02/2017

Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, good airflow out of machine and vent(before vent connects to wall), unit is operating as designed, advised customer to have buildings vent cleaned; Job Cmpltd,

We serviced a

MBF1958FEZ00 MAYTAG

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/02/2017

Found unit frosting over in freezer but is recovering. Door is sealing. Advised door was likely left open. Ran unit through forced defrost and advised it will take several days but ice and frosting will go away. ; Job Cmpltd,

We serviced a

KFIS29PBMS00 KITCHENAID

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/02/2017

Found comp running very hard. Unit around 20f in the fz section. Ff around 39. No traces of die. Tapped system. Added charge. Units comp slowed down and temps atarted to drop. Monitored pressures. No change possibe under charge. Advied to monitor unit. Of any isses please contact us back for service. ; Job Cmpltd

We serviced a

GX5FHTXVY09 WHRILPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 06/02/2017

nstalled mount. Op test ok. ; Job Cmpltd

We serviced a

MVWC200BW1 MAYTAG

Model WASHER

Near Parma, OH 44129

Chad P.

Job Details: 06/02/2017

No stored faults in system. Leveled unit. Ran calibration mode and service test mode. Op test ok. ; Job Cmpltd,

Near Aurora, OH 44202

Tim G.

Job Details: 06/02/2017

Whirlpool OTR microwave WMH76719CS1, Complaint that the unit doesnt turn on (no power). Checked unit and found no display and power at the outlet. Checked and found the line fuse open. Bypassed fuse and found the bypass fuse to trip. Checked and found the

Near Mantua, OH 44255

Tim G.

Job Details: 06/02/2017

Maytag top load washer MVWX655DW, Customers complaint is that the unit just continues to run when not in use. Found unit not plugged in. Applied power and found the drain pump to run. Canceled drain and checked for errors. Found no stored errors which can

We serviced a

JENN-AIR B/IN REFRIGERATOR

Model JS48SEFXDB00

Near Moreland Hills, OH 44022

Gail V.

Job Details: 06/01/2017

Installed inverter, turned unit on, comp running, op test ok Allow 24hrs for proper cooling; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYW02

Near Cleveland, OH 44139

Robert A.

Job Details: 06/01/2017

Complaint, water in bottom of ff section, found drain clogged, cleared op test ok; Job Cmpltd, saved tckt [SdLink

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CS5

Near Solon, OH 44139

Robert A.

Job Details: 06/01/2017

Found key going to off light stays on, relay on control stuck closed, needs control; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 6/7 WED

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Cleveland, OH 44139

Robert A.

Job Details: 06/01/2017

Found unit has been exchanged, new m/s. Krfc704fps00. Ser k72018028See pic of delivery slip Found high pitch noise comming from ui on front side ui has static noise, when door is opened noise goes away, or when energy saver is on noise goes away, Called wptl ed explained problem, same as before, wp to contact custSr# 7719194487Called cust; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Burton, OH 44021

Tim G.

Job Details: 06/01/2017

Complaint that the unit takes several cycles to dry the clothing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Tested the unit on a high heat timed dry and found the outsode exhaust temp at 100degs. Let you run for several minutes and then checked the internal temp of the drum and found between 165-178. Advised the customer to change the venting and he then should see better results. Unit working at normal op. ; Job Cmpltd,

Near Burton, OH 44021

Tim G.

Job Details: 06/01/2017

Whirlpool electric dryer WED4815EW1, Complaint that the unit takes several cycles to dry the clothing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust

We serviced a

MTX14CYBBRWW GE

Model REFRIGERATOR

Near Mentor, OH 44060

Corina H

Job Details: 06/01/2017

CC that the im is overflowing with water. Found ice build up on the bottom of the freezer. Steamed the ice out. Found an adjustment on the ice maker to turn the water down. Went to cycle the im and it would not cycle. 120 volts going to the im. Called GS and he said to turn the im off and turn it back on, hit the paddle 3 times and it should fill. Would not fill. GS said it needs a new im. Office to order part. ; ordrng 1 WR30X10093 (icemaker asm), schdld next appmnt for 6/5 MON !,

We serviced a

KUDE70FXSS5 WHIRLPOOL

Model DISHWASHER

Near Perry, OH 44081

Corina H

Job Details: 06/01/2017

Replaced the vent. Ran a calibration and a cycle. Optest ok. ; Job Cmpltd,

We serviced a

11028803890 KENMORE

Model WASHER

Near Painesville Township, OH 44077

Corina H

Job Details: 06/01/2017

CC that its not spinning. Coupler was good. Found the gearcase is leaking oil. Will need a new gearcase. ; Job Cmpltd,

We serviced a

MGDB850YG3 MAYTAG

Model DRYER

Near Euclid, OH 44123

Corina H

Job Details: 06/01/2017

CC that there is a burning smell in the dryer. Removed front panel. Found a lot of lint that caught fire on the floor of the dryer. Sent pic. Vacuumed the lint out and checked the wires. No wires were burnt. And the dryer is cycling on and off as designed. Optest ok.; Job Cmpltd,

We serviced a

ABB1924BRM00 AMANA

Model REFRIGERATOR

Near Willoughby, OH 44094

Corina H

Job Details: 06/01/2017

CC that there is water leaking when the im is on. Found the water valve line was not pushed in all the way into the john guest fitting. Pushed the water line into the john guest fitting cycled the im no leaks. ; Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina H

Job Details: 06/01/2017

CC that there is frost in the fz. Found the door gasket was not sealing correctly. Steamed the gasket out. Sealing correctly. Optest ok. ; Job Cmpltd,

We serviced a

GS773LXSS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44120

Chris H.

Job Details: 06/01/2017

Customer only received one part, rs customer for tomorrow

We serviced a

ARSE667BC AMANA

Model REFRIGERATOR

Near Cleveland, OH 44105

Chris H.

Job Details: 06/01/2017

Installed new ice bin and auger, op test no good, motor cannot fully rotate the auger without grinding unit needs a new auger motor, spoke with gs ordering part ; ordrng 1 12002089 (auger motor kit), schdld next appmnt for 6/7 WED !,

We serviced a

WGD9600TW0 WHIRLPOOL

Model DRYER

Near Shaker Heights, OH 44122

Chris H.

Job Details: 06/01/2017

Customer complaint that unit smells like burnt popcorn, found smell was coming from burning lint inside of unit, qouted customer, cleaned unit out with vacuum, very happy customer, op test good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland Heights, OH 44112

Robert A.

Job Details: 06/01/2017

Found unit not level, corrected, ran diagnostics, off bal, ran recal, good, ran drain and spin, good, op test ok; Job Cmpltd,

We serviced a

MFI2269DRM0 MAYTAG

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chris H.

Job Details: 06/01/2017

Customer complaint that unit is frosted over in freezer and door alarm is flashing, found freezer door not depressing door switch due to not being installed properly, freezer was cover in frost build up, steamed out ice build up, corrected door, door is now sealing all the way around and is depressing switch, op test good; Job Cmpltd,

We serviced a

WTW4815EW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Chris H.

Job Details: 06/01/2017

Customer complaint that unit stopped on spin cycle, customer was draining and spin ing two blankets, unit was paused, ran diagnostics no codes stored, unit completed its service cycle, started unit on drain and spin to instruct customer on pausing and canceling cycle, customer was not cancelling the cycle properly, no issues found with unit, is operating as designed ; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 06/01/2017

Complaint is that the unit is flashing a F2E2 comm error between the UI and main control. Followed tech sheet and checked connections. All connections were found good. Disconnected the UI and applied power and found the drain pump to not run as it should. Unit needs the main control and the UI. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 6/7 WED !,

We serviced a

WFW9151YW00 WHIRLPOOL

Model WASHER

Near Bratenahl, OH 44108

Chris H.

Job Details: 06/01/2017

Customer complaint that unit displayed an F9e1 long drain error code, unit was filled when tech arrived, unit has been sitting with stank water for at least a month, removed water, found drain pump catch full of rocks and paper clips along with other debris, cleaned out pump,no damage to impeller, unit is now draining Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44112

Chris H.

Job Details: 06/01/2017

Installed new control, found customer moved unit and broke water valve, used valve from ts and old valve wire so that it would connect to main control, op test good, took core for return ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,

We serviced a

MFI2569YEM0 MAYTAG

Model REFRIGERATOR

Near East Cleveland, OH 44112

Chris H.

Job Details: 06/01/2017

Customer complaint that unit is not responding to temp adjustments and that the freezer drawer is very hard to open, temps are set in celcius, corrected temps, found drain tube clogged, about a half inch of ice in bottom of unit causing door to be difficult to open and close, cleared ice and drain tube, installed new drain tube kit from ts, op test good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

GBD307PDQ1 RANGE

Model WHIRLPOOL

Near South Euclid, OH 44121

Dan

Job Details: 06/01/2017

Customer complaint that upper oven is not working after self clean, started upper oven on bake for 350, found oven shut down thermal fuse open, unit needs new thermal shut down fuse, customer does not want repair at time; ordrng 1 WP9759243 ( FUSE ), schdld next appmnt for 6/6 TUE

We serviced a

JES9860AAW JENN-AIR

Model RANGE

Near Cleveland, OH 44128

Dan

Job Details: 06/01/2017

, Installed new control, display lit up, oven is working, cancel button does not work, unit needs new keypad; ordrng 1 WP74005748 (KEYPAD), schdld next appmnt for 6/5 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY00

Near Reminderville, OH 44202

Tim G.

Job Details: 06/01/2017

Complaint is that the unit is not making ice. Checked and found the optics not working. Reset unit after checking temps and finding 0fz 36ff. After reapplying power the optics now working and ice maker cycled but did not fill. Cycled again and found voltage present at valve but valve not opening. Unit needs valve. ; ordrng 1 WPW10258562 (valve-inlt), schdld next appmnt for 6/7 WED !,

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