We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Aurora, OH 44202
Tim G.
Job Details: 05/18/2017
Complaint that the unit is not cooling. Checked unit and found not defrosting due to open bimetal. Bypassed bimetal and tested cycle, op test good. Replaced bimetal and steamed evap free of ice, op test good. ; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Walton Hills, OH 44146
Tim G.
Job Details: 05/18/2017
, Checked unit over and found the unit to appear to have never been installed and or ran ( no markings on the water valve threads). Checked the unit over and found nothing that would cause the unit to shake. Unit ok for resale. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS06
Near Walton Hills, OH 44146
Tim G.
Job Details: 05/18/2017
Complaint that the outer door glass shattered. Checked and found unit needing outer door glass. ; ordrng 1 W10677244 (glass-door), schdld next appmnt for 5/23 TUE !,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/18/2017
The unit is not filling i ohmed the water valve out at 1060 within range. I checked the float switch. The water valve was getting 20vac and the unit is getting 120vac. the unit needs a new control
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Jeff M
Job Details: 05/18/2017
Moisture accumulated inside the door switch causing switch to freeze in place. I freed the door switch unit tested good. There is a vary small dent in the door needs a new door if the cosmetic warranty is still active; ordrng 1 13107324SQ (dor-fip ss)
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/18/2017
Fridge is not holding temperature very well the freezer it's 30° warmer than it should. I took the eve that cover fan off found that the eve app fan was barely rotating needs a new fan motor.; ordrng 1 WP2315539 (EVAP MOTOR)
We serviced a
FFHS2311PF5 FRIGIDAIRE
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 05/18/2017
Icemakers not working it is receiving 120 V AC needs a new icemaker also found that the dampener electronic control is making a God awful noise needs a new dampener control; ordrng 1 241798224 (ice maker) and 1 242303001 (damper assy)
We serviced a
ZBD8920DSS GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2017
Receive the new parts undamaged as I was disassembling the door I found the dispenser soap reservoir on the right side on the inner door has a lock nut holding the dispenser in place what appears to be a filter wrench is used to put it on it is part of the kit that I ordered and there's no way too remove without breaking it I've tried. c pic of the recirculating dishwasher soap pump. I also disassembled the rest of the inner door to make sure the parts come apart and they do in the unit will be fixed upon returning appointment. ; ordrng 1 WD12X10384 (dispensing det asm) and 1 WD35X10068 (lock nut asm kit) and 1 WD35X10376 (bottle detergent asm)
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2017
Could not do repair as customer has to leave. Also, BJ cannot do repair unless dryer is removed as he would need to remove front of machine. Talked to GS. He said to r/s for paul to come back and install bellows
We serviced a
MEDZ600TW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/18/2017
Machine would not start. Found open thermal fuse. Ohmed out heater. Heater is shorted to ground. Will need new heater and thermal fuse. Will give est. cust needs last appt of day..
We serviced a
WOD93EC0AS04 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Brian B
Job Details: 05/18/2017
Verified pop. Sent pics.. Found oven lights do not turn off. Found upper latch switch open. Switch is riveted to latch. Will need new upper latch assembly.
We serviced a
JFX2897DRP02 JENNAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 05/18/2017
Found freezer drawer not closing properly and also top basket not rolling in and out properly. Will need new upper and lower drawer slides. Office to order parts.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10850332 (BRACKET) and 1 W10858092 (BRACKET)
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/18/2017
Whirlpool electric range WFE510S0AT0, Customers complaint is that the RF burner doesnt turn on when on low and med and the burner will not cycle when on high as it should. Checked and found the temp probe contacts are not opening on the burner and L2-H2 a
Near Aurora, OH 44202
Tim G.
Job Details: 05/18/2017
Whirlpool refrigerator WRT311FZDW00, Complaint that the unit is not cooling. Checked unit and found not defrosting due to open bimetal. Bypassed bimetal and tested cycle, op test good. Replaced bimetal and steamed evap free of ice, op test good.
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/18/2017
Found unit rubbing on flood tray. Raised unit. Op test ok. ; Job Cmpltd
We serviced a
ninanovak29@gmail.com KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 05/18/2017
Found frost all over fz section. Rh side of door not closing. Ice in rails. Steamed rails and forced a defrost cycle. Advised on door and door switch operations. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/18/2017
Installed gearcase. Op test ok. ; Job Cmpltd,
We serviced a
KUDS24SEWH2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/18/2017
Found unit with standing water. Hit drain cancel. Unit drained. Filled and drained again. Possible stuck check valve or debris in drain line. Op test ok.
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/18/2017
Cc that soak cycle took 6 hours. Ownes manual give no explaination on the soak cycle other then it is for removing stans from your clothing. Avised that if it drained out after six hours this is likely the max time allowed. Explained that by pressing and holding the cancel key will cancel the cycle at any time. When unit is done draining any other cycle can be selected. Ran soak cycle and demonstrated. Op test ok. ; Job Cmpltd,
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Chad P.
Job Details: 05/18/2017
Ran unit for several minuted on bake at 350. Unit about 15 f to low. Recalibrated temps and ran oven for several minutes. Temps now much more accurate. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 05/18/2017
Tightened mount and handle. Op test ok. ; Job Cmpltd,
We serviced a
AGR5630BDS1 AMANA
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 05/18/2017
Installed glass. Op test ok. ; Job Cmpltd,
We serviced a
WFG361LVQ2 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Jeff M
Job Details: 05/18/2017
There was a spider web in the F.L burner i clean the unit op tested good ; Job Cmpltd,
We serviced a
KDTE204ESS1 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/18/2017
CC that machine mot spinning good. Leveled machine..Ran diag.. no codes. Checked lower components. Checks ok. Checked for friction on drive train. None found..ran calibration, auto test, and rinse and spin with clothes. Optest ok..; Job Cmpltd,
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Brian B
Job Details: 05/18/2017
Replaced auxilliary pump. Ran test cycle. Completed and dropped ice. Optest ok. Could see signs of leaking from original aux pump.; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Brian B
Job Details: 05/18/2017
Replaced rotor and slider. Ran calibration and ser test cycle. Optest ok.; Job Cmpltd
Near Bedford Heights, OH 44146
Tim G.
Job Details: 05/18/2017
Whirlpool dishwasher WDF770SAFZ1, Checked unit over and found the unit to appear to have never been installed and or ran ( no markings on the water valve threads). Checked the unit over and found nothing that would cause the unit to shake. Unit ok for res
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details: 05/18/2017
Installed new control, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM1
Near South Euclid, OH 44118
Dan
Job Details: 05/18/2017
Customer complaint that door is not closing properly, unit is not mounted in place, found unit unlevel causing door to rub on tub, leveled unit, op test good, advised customer to have unit properly mounted; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Chardon, OH 44024
Robert A.
Job Details: 05/18/2017
Complaint of leak at back of unit by drain hose, reset drain hose connection, not on correctly, ran rinse and spin, good, no leak, op test ok; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1500AWS
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 05/18/2017
Complaint that the door will not open, checked and found the handle for the latch broken. Checked further into unit and found where the latch asm installs to the control panel is broken as well. Unit needs latch and control panel. Quoted customer for repair and they declinded due to cost. ; , Job Cmpltd,
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 05/18/2017
Amana dishwasher ADB1500AWS, Complaint that the door will not open, checked and found the handle for the latch broken. Checked further into unit and found where the latch asm installs to the control panel is broken as well. Unit needs latch and control pa
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Willoughby Hills, OH 44094
Chris H.
Job Details: 05/18/2017
Installed new evap fan with thermistors and damper with harness, temp in ff was at 39, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Willoughby, OH 44094
Dan
Job Details: 05/18/2017
Customer complaint that unit does not shut off when door is opened, confirmed, found door switch stuck closed, unit needs new door switch, installed new door switch, op test good ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC300BW0
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/18/2017
Found 2 error codes f7e1 speed sensor fault. And f7e7 motor can not reach target rpm's. Needs actuator. Replaced actuator from truck stock. Re calibrated. Passed. Unit op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL1
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/18/2017
Complaint that the units control shorted and caught fire. Customer bought a new control and noticed that the harness connectors are melted as well. Unit will need a thermal fuse and harness. Quoted customer for repair and they declinded due to the age and cost. ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DE1
Near Middlefield, OH 44062
Tim G.
Job Details: 05/18/2017
Complaint is that the units door is broken. Checked and found the trim that secures the handle broken. Unit needs trim. ; ordrng 1 W10339814 (trim-door), schdld next appmnt for 5/23 TUE !,
Near Auburn Township, OH 44023
Tim G.
Job Details: 05/18/2017
Kitchenaid dishwasher KUDI01ILBL1, Complaint that the units control shorted and caught fire. Customer bought a new control and noticed that the harness connectors are melted as well. Unit will need a thermal fuse and harness. Quoted customer for repair an
Near Middlefield, OH 44062
Tim G.
Job Details: 05/18/2017
Maytag electric range MER8700DE1, Complaint is that the units door is broken. Checked and found the trim that secures the handel broken. Unit needs trim.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Cleveland, OH 44108
Dan
Job Details: 05/17/2017
Customer complaint that boot retaining spring fell off, confirmed, no damage to boot or retaining spring, reinstalled, removed drain pump filter basket per customers request, removed debris in filter basket, started normal wash cycle, unit filled, wash basket is not moving, found drive belt had fallen off of pulley, no damage to drive belt, reinstalled, op test good ; Job Cmpltd,
Near South Euclid, OH 44121
Chris H.
Job Details: 05/17/2017
WHIRLPOOL REFRIGERATOR WRS325FDAM0 Customer complaint that unit ps ff section is not cooling properly, ff temp at 50 frz temp at -13 damper is not allowing air to ff section, unit needs a new damper, spoke with gs ordering part, customer showed pop, pic in sd ; ordrng 1 WPW1015
We serviced a
ROPER REFRIGERATOR
Model RT18DKXHW00
Near Cleveland, OH 44109
Dan
Job Details: 05/17/2017
Customer complaint that fresh food section is not cooling but freezer section is , fresh food section temperature at 42 degrees , freezer section temperature at 7 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan is running, compressor is running, compressor amp draw at 1amp, unable to duplicate the problem, unit is operating as designed ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIDH00
Near Geneva, OH 44041
Arthur V
Job Details: 05/17/2017
Unit not going into defrost. Heater has 31. Ohms Ns defrost t- stat is closed. Needs main control. Cust to defrost unit before arrival reschedule at cust request. ; ordrng 1 WPW10738538 (cntrl-elec), schdld next appmnt for 5/24 WED 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/17/2017
Ran unit, no leak found, talked w/cust, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Rootstown Township, OH 44266
Tim G.
Job Details: 05/17/2017
Customers complaint is that the unit will not make ice in the ff compartment. Checked and found the tray empty and the ice maker continuously cycling. Checked for errors and found none. Unit needs ff ice maker. ; ordrng 1 243297606 (ice maker), schdld next appmnt for 5/22 MON !,
We serviced a
WRF532SMBW01 WHIRLPOOL
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 05/17/2017
Cover was replaced, put spacers to no avail, spoke with customer, scheduling return visit to implement a solution
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 05/17/2017
IM has failed, is stuck in the twisted position, water has spilled into bin and froze, needs IM; ordrng 1 243297606 (ice maker
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 05/17/2017
Unit is cutting off intermittently, outlet is good and source is correct, ordering a control; ordrng 1 W11025447 (CNTRL-ELEC)
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/17/2017
Start button is not very responsive, unit needs UI, ordering; ordrng 1 W11036550 (UI)
We serviced a
CGD126SDW2 CROSLEY
Model DRYER
Near Grafton, OH 44044
Paul H.
Job Details: 05/17/2017
Replaced handle, adjusted latch, tested, op test ok.; Job Cmpltd
We serviced a
ASD2575BRB03 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/17/2017
Spliced line and used john guess, turned water on, no leaks, op test ok; Job Cmpltd
We serviced a
jmackka4@yahoo.com WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 05/17/2017
Replaced door, tested by dispensing ice and water, op test ok.; Job Cmpltd
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 05/17/2017
Unit had storage bin full, pan was sliding back causing connector to arc to pan instead of at the electrode, preheated to 350, a little low raised offset 5F, op test ok.; Job Cmpltd
We serviced a
AMANA SXS REFRIGERATOR
Model ARSE667BC
Near Cleveland, OH 44105
Chris H.
Job Details: 05/17/2017
Customer complaint that unit starts to dispense cubes then grinds, confirmed when dispensing ice agitator began to bind causing the ice bin to break,auger motor is rotating as it should, unit needs a new ice bin and agitator, spoke with gs ordering part, collected deductible ; ordrng 1 WP12740302 (crushr-mec) and 1 WP67005959 (bucket- ic), , schdld next appmnt for 5/31 WED 2-5,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Cleveland, OH 44111
Dan
Job Details: 05/17/2017
Customer complaint that unit is not starting, started normal wash cycle, unit began filling, unit advanced to wash cycle, paused and restarted cycle, start button is working, button is sticking a little, applied silicon spray to button unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Fairview Park, OH 44126
Dan
Job Details: 05/17/2017
Installed new sump assembly, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25QGTAWW
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/17/2017
Found ice maker over filling. Needs ice maker. Unit on a copper supply line on a 1/4 inch full style water valve -- needs ice maker reschedule at cust request. ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $351.43 CC Ref # 714978252, schdld next appmnt for 5/25 THU 8-12,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW3
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/17/2017
Found unit motor seems to be working properly. Found center / top spray arm clogged. Needs spray arm ----- advised cust to switch detergents (shes using liquid) and to run water at sink before starting unit Reschedule at cust request. ; ordrng 1 WPW10317197 (arm-spray), schdld next appmnt for 5/25 THU 8-12,
We serviced a
WHIRLPOOL RANGE
Model WOD51ES4ES00
Near Maple Heights, OH 44137
Robert A.
Job Details: 05/17/2017
Found clips missing from bottom door, needs clips, installed clips that were with unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Bedford Heights, OH 44146
Robert A.
Job Details: 05/17/2017
Installed panel, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWHA
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/17/2017
Complaint that the unit was making a loud sound over night and that there was a clup of ice near the ice maker area. Checked unit and found no sound and no ice. Cycled the ice maker and looked for signs of leaks, tech noticed that the fill adjustment was set very high letting more water than normal into icemaker causing overfill. Tech readjusted and Advised the customer that if the sound should return to try to record it and to not turn unit off. Tech not able to duplicate sound at this time. ; , Job Cmpltd,
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/17/2017
Frigidaire SxS refrigerator FFHS2611LWHA, Complaint that the unit was making a loud sound over night and that there was a clup of ice near the ice maker area. Checked uhit and found no sound and no ice. Cycled the ice maker and looked for signs of leaks,
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/17/2017
Frigidaire SxS refrigerator FFHS2611LWHA, Complaint that the unit was making a loud sound over night and that there was a clup of ice near the ice maker area. Checked uhit and found no sound and no ice. Cycled the ice maker and looked for signs of leaks,
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Bedford Heights, OH 44146
Robert A.
Job Details: 05/17/2017
Fully opened gas valve, set to timed dry, burner lite, found venting clogged, suggest cleaning or replacing vent, checked all cycles, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE ELE SL-IN
Model PLES389ECH
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/17/2017
Installed new hinges, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Shaker Heights, OH 44120
Chris H.
Job Details: 05/17/2017
Customer complaint that units ff doors are not perfectly even, doors are aligned, customer states one door sticks out more than the other, doors are closing and sealing normal, no issues found with unit ,unit operates as designed ; Job Cmpltd,
We serviced a
JENN-AIR WINE COOLER
Model JUW24FLARS00
Near Westlake, OH 44145
Dan
Job Details: 05/17/2017
Installed new inverter box, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model LAT8200AAW
Near Bay Village, OH 44140
Dan
Job Details: 05/17/2017
Customer complaint that unit fills but does not start wash cycle, started normal wash cycle, unit filled and advanced to wash cycle, unit then stopped, found tab on micro switch on unit loose and not making contact internally unless wire is pulled up on, unit needs new micro switch, installed new micro switch, op test good ; used 1 W10727360 (SWITCH, MICRO (3 TERM LARGE)4.33) from stock, Cllctd $199.02 Check # 695, Job Cmpltd, saved tckt [SdLink
We serviced a
GE WASHER
Model GFWN1100L3WW
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/17/2017
Found dog hair etc on glass and gasket. Ran unit no leaks. Advised cust about keeping glass and seal free from hair that can cause leaks out of front. Unit op test good at this time Customer did say she only saw water once and that was after her son did multiple loads.job compltd
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/17/2017
Frigidaire electric range PLES389ECH, installed new door hinges, op test good.
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina H
Job Details: 05/17/2017
ound i/m stopped in 6 oclock position, replaced, cycled and filled, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Solon, OH 44139
Robert A.
Job Details: 05/17/2017
Found adjuster broken, replaced, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/17/2017
Complaint that the unit is not making ice but is dispensing water. Pulled ice maker unit and found not plugged in. Plugged ice maker in and cycled, op test good. ; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/17/2017
Whirlpool refrigerator WRX735SDBM04, Complaint that the unit is not making ice but is dispensing water. Pulled ice maker unit and found not plugged in. Plugged ice maker in and cycled, op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Beachwood, OH 44122
Chris H.
Job Details: 05/17/2017
Customer complaint that unit is leaking water, started unit on normal wash observed unit, drips of water are coming from the diverter valve, motor clamp was dry and did not notice leak, unit needs a new diverter valve grommet, spoke with gs ordering part, rs per customer request ; ordrng 1 W10195677 (grommet 5.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/25 /am
We serviced a
KSSO48QTX00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Jeff M
Job Details: 05/17/2017
Installed new part unit op tested good
We serviced a
MDBH949PAB4 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 05/17/2017
Customer is having a very difficult time pressing the button
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 05/17/2017
The unit was off balance cleared the code recalibrate the machine explain to the customer 3/4 the way full is considered a full load; Job Cmpltd,
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Jeff M
Job Details: 05/17/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILWH1
Near Cleveland, OH 44124
Chris H.
Job Details: 05/17/2017
Customer complaint that unit is not heating, heating element is open, found service pointer for this but does not provide s code for parts and labor, quoted customer, needs element and main control, customer does not want repair at this time, svc on other pvr; Job Cmpltd
We serviced a
MDB7749SBM1 MAYTAG
Model DISHWASHER
Near Novelty, OH 44072
Jeff M
Job Details: 05/17/2017
I ran the dishwasher I watched it cycle it did not leak unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID COOKTOP ELE
Model 790.42739406
Near Cleveland, OH 44124
Chris H.
Job Details: 05/17/2017
Cooktop glass was cracked, customer has new glass installed new glass cook top, op test good ; , Job Cmpltd,
We serviced a
FFFU14F2QWG FRIGIDAIRE
Model FREEZER
Near Huntsburg Township, OH 44046
Jeff M
Job Details: 05/17/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Chris H.
Job Details: 05/17/2017
Installed new icemaker , mold filled , op test good ; Job Cmpltd,
We serviced a
IKEA OTR MICROWAVE
Model IMH1205AB0
Near Cleveland, OH 44111
Dan
Job Details: 05/17/2017
Installed new cams, harness and door switches, op test good ; Job Cmpltd,
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 05/17/2017
Washer was stuck in a drain cycle I pressed and held the cancel button. Then i check for codes the unit had no code so I recalibrated the machine unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Cleveland, OH 44111
Dan
Job Details: 05/17/2017
Customer complaint that unit does not spin, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, found bearings in gearcase worn out, unit needs new gearcase; ordrng 1 W10806333 (gearcase), Cllctd $97.15 Check # 207, schdld next appmnt for 5/22 MON !,
We serviced a
GE REFRIGERATOR
Model GTS22JCPCRWW
Near Cleveland, OH 44102
Dan
Job Details: 05/17/2017
Customer complaint that unit is not making ice, found a piece of ice jamming ejector fingers, removed, force cycled ice maker, ice maker did not cycle, ice maker receiving 120vac, unit needs new ice maker ; ordrng 1 WR30X10093 (icemaker asm), schdld next appmnt for 5/23 TUE !,
We serviced a
WHIRLPOOL RANGE
Model MER6872BAQ
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/17/2017
Upon arrival unit unplugged. Plugged in no errors. Cust states he was getting a f6 and a f5 error code. Both have to do with latch lock assy's. (double oven) set both ovens to 350° both ovens started heating with no failure. Put pans on cooktop and heated both ( cust mainly uses top cooktop and seldom uses oven ). Unit heated both pans with no failures. Suspect control but unit working without failures at this time Could not duplucate issue. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Roaming Shores, OH 44085
Arthur V
Job Details: 05/17/2017
Found latch failed. Replaced latch assy. Op test good. Re calibrated. Passed. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS2
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/17/2017
Replaced control with display. Op test good ; Job Cmpltd,
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 05/17/2017
Found thermal fuse open, replaced from t/s, customer replaced flexible venting with semi-rigid venting while I made repair, tested unit afterwards, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW2
Near Aurora, OH 44202
Robert A.
Job Details: 05/17/2017
Complaint of intermittent squeak, checked rollers, pulley, and felt bearings, good, ran unit with and with out heat, unable to duplicate, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 05/17/2017
Applied extra sealer to IM-liner junction, we'll see if this fixes it, customer not home, did not have health aid sign; Job Cmpltd
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Burton, OH 44021
Robert A.
Job Details: 05/17/2017
Found only a few keys responding, reset connections, ng, needs panel, unable to fully test, clock dim, needs control; ordrng 1 W10239347 (panl-cntrl) and 1 WP8507P234 (CONTROL), , schdld next appmnt for 5/22 MON ! [**],
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/17/2017
Replaced slider, clutch, and rotor, ran unit, no more ratcheting, sounds good, op test ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/17/2017
Found adjusters broken, replaced, checked sump, found chopper blade broken, replaced, cleared sump, ran unit, good water flow, op test ok; used 1 W100083957V (CHOPPER BLADE), and 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job complted
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/17/2017
CC of vibration and off balance, ran rinse and spin with 6 large towels, vibration observed was normal, unit is on a floor that is open beneath, recommended dampening pads; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Brimfield Township, OH 44240
Tim G.
Job Details: 05/17/2017
Customers complaint is that the unit has a burning odor when running. Tested unit and noticed an abnormal odor when running. Found that the customer is staining wood in the attached garage that leads into the laundry room. Open unit up and found no signs of lint. Found the cause of the odor was the staining process. Advised the customer that the odor will eventually go away on its own. ; Job Cmpltd,