We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Lorain, OH 44053
Angel
Job Details: 03/03/2022
"Cc that unit was not agitating. Ran diagnostics and unit was agitating and notice wash plate was kind of loose but unit was not spinning. Needs hub replaced. Replaced hub when i went to install wash plate i started screw by hand than tightened and halfway screw got stuck would not come out or go in tried again and snapped, customer was with me the whole time, explained to him that if i cant get the screw out he will need gearcase. Tried to remove screw but no luck will need gearcase. Customer stated that hed rather get a new unit. ; ordrng 1 W11454734 (Gearcase), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44052
Angel
Job Details: 03/03/2022
"Cc that dryer door pops open and that unit is not heating. Verified door and all it needed was to adjust the hinges door closing as should now. Tested unit for heating and would not heat checked air flow and was good. Took apart unit and found heating element open will need heating element replaced. Gave customer estimate and stated that they will call back to pay for part to get it ordered. Charged service call only. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9200PQ0
Near Avon Lake, OH 44012
Angel
Job Details: 03/03/2022
"Cc that unit was not draining or spinning. Verified and noticed the lid switch was not clicking properly. Held the lid switch and wiggled it around to see if it would start working and it did unit will need lid switch replaced. Ordering part.; ordrng 1 WP8318084 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PSS26LSRDSS
Near Cleveland, OH 44113
Corina B
Job Details: 03/03/2022
"CC that the unit is not turning on. Confirmed. No fans or compressor turn on. The ui lights are blank. Will need a new ui and control. The ui is nla. ; ordrng 1 WR55X10942 (Control) and 1 WR55X10265 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details: 03/03/2022
"Cc unit not draining or spinning Found tub not engaged to gearcase Will need gearcase tub hub and washplate ; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Brian M
Job Details: 03/03/2022
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 03/03/2022
"Cc that the unit was still leaking after the last repair, also took pics of the trip. No marks on the floor. Called whirlpool tech line gave them all the part number that it has been replaced on the unit. They told me that they will take this to whirlpool advise."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Jason N
Job Details: 03/03/2022
"Cc unit not sensing/cycling againCustomer stated ran 4 loads then stopped working again. Ran diagnostics, found codes f6e3 for ACU to MCU communication fault, f7e4 for basket reengagement fault and f0e5 for offbalance load. Ran auto test, found shifter not engaging for spin, tipped unit and shifter engaged. Checked under unit, found broken wire at shifter connector, pulled out of connector. Drain pump is just hanging by wires and hoses, all tabs are broken off tub for mount screws. Unit needs tub and wire harness. Wire harness not showing in stock at Marcone. ; ordrng 1 W11219115 (Tub) and 1 W11568984 (Wire harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Angel
Job Details: 03/03/2022
Cc that unit is not making ice and that ice was clumping. Checked seals and flap for ice to see if it would leak water and passed will replace ice chute with seal. Ran diagnostics to troubleshoot the icemaker and opt test no good the ice maker was saying that the bin was full but it was empty so i took it off and unplugged it tested it again but it starts from step 2 which is saying that is going clockwise to end cycle instead of counterclockwise to start cycle. Unit will need icemaker replaced ordering part.; ordrng 1 W11557001 (Icemaker) and 1 W11448633 (Ice chute)
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Maple Heights, OH 44137
Joe O
Job Details: 03/03/2022
Installed rollers and idler pulley. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/03/2022
Replaced door
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Cleveland, OH 44113
Corina B
Job Details: 03/03/2022
Replaced the cooktop and control. Did not need the console. Brought the core and console back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDX500BW0
Near Westlake, OH 44145
Manny
Job Details: 03/03/2022
"Cc unit has a burn smell, ran normal cycle unit has a little smell of burned rubber removed panel nothing in heater, smell coming form the inside of the unit found a bit of bandaid stuck on the grill its burned and stuck on grill, advise customer to run unit on time cycle to let the smell dissipate"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Solon, OH 44139
Jason N
Job Details: 03/03/2022
"Cc unit randomly beeps during cycle and occasionally will not power onRan diagnostics, no codes came up. Ran cycle test, caught it beep once, like someone was trying to change settings during the cycle. Unit needs Interface panel. Part (WP8558755) is NLA for unit"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Bay Village, OH 44140
Angel
Job Details: 03/03/2022
"Cc that units lid was broken. Verified and units lid is completely broken will need lid and hinges replaced. Ordering parts.; ordrng 1 W11130236 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Streetsboro, OH 44241
Brian M
Job Details: 03/03/2022
Replaced switch. OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LB5
Near Cleveland, OH 44102
Corina B
Job Details: 03/03/2022
"CC that the unit is not cooling. Confirmed. Found the compressor not turning on. Checked the compressor 17.2 amp. Compressor is seized. Will need a new compressor ; ordrng 1 5304511982 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/03/2022
Cc: long dry timesCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting smashed behind unit. Found unit has good heat and air flow. Need venting cleaned and replaced.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Rocky River, OH 44116
Manny
Job Details: 03/03/2022
"Cc unit not draining. Ran diagnostics and found error code F9e1 for long drain, removed covers and removed drain catch and found a piece of clothing in the drain catch preventing the unit from draining. Cleaned blockage and ran test cycle opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Walton Hills, OH 44146
Marie V
Job Details: 03/03/2022
C that the unit makes a squeaky noise when it starts and goes away. Confirmed. Replaced dryer kit. Oiled rollers and pulley. Check airflow outside. Op test ok
We serviced a
GE REFRIGERATOR
Model GSHF5KGXCCWW
Near Highland Heights, OH 44143
Joe O
Job Details: 03/03/2022
Cc: not dispensing waterTested water dispenser. Unit dispensing water. Tested multiple times. Unit continuously dispensing water. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Cleveland, OH 44113
Angel
Job Details: 03/03/2022
Replaced icebox fan tested and functioning as should let customer know to wait couple of hours for unit to cool properly in the ice maker box for it to start making ice. Opt test ok.
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Mantua, OH 44255
Brian M
Job Details: 03/03/2022
"Cc unit not spinning out properly Found oil in motor cover and gearcase chattering Needs gearcase pulley belt and nut ; ordrng 1 WH01X27538 (belt drive) and 1 WH03X32097 (Pulley) and 1 WH38X27335 (platform trans asm k) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY DRYER
Model VGD6505GW0
Near Cleveland, OH 44111
Corina B
Job Details: 03/03/2022
"Cust showed pop, sent pic. CC that there is a noise. Confirmed. Found a zipper stuck in between the drum and seal. Removed the zipper. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44111
Manny
Job Details: 03/03/2022
"Cc unit no working and no power, removed term block cover checked for incoming power, no power to the unit checked fuses in fuse box fuses are good but to power, found breaker Tripped on main breaker panel reset breaker and ran normal cycle, opt test ok, advise customer to have an electrician take a look at the breaker as it could be weak and can keep tripping."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Solon, OH 44139
Jason N
Job Details: 03/03/2022
"Cc unit dispenser door not staying closedConfirmed dispenser door will not latched, button is missing. Replaced dispenser using customer supplied pre Id part. Ran diagnostics test, dispenser door opened. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Westlake, OH 44145
Angel
Job Details: 03/03/2022
I was going to install the temperature control but i first checked temperatures again in freezer and it was at 17* and ff section at 34* but noticed that the evaporator cover had frost in the right hand side corner i removed cover and found a big ball of ice on the capillary tube. Unit will need filter drier evaporator and compressor. Gave customer estimate and they said they dont want to continue with repair. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Andover, OH 44003
Brian M
Job Details: 03/03/2022
Cc no ice Found icemaker stuck in harvest Needs icemaker Customer wants to install ; ordrng 1 W11284458 (icemaker)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB
Near Cleveland, OH 44109
Corina B
Job Details: 03/03/2022
CC that the u it is leaking. Confirmed. Found the heating element is leaking. Service pointer W11540964 to replace the heater and bushing. S-code S17304will cover everything. ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Euclid, OH 44132
Joe O
Job Details: 03/03/2022
Cc: not drainingFound drain pump wiring harness broken. Needs harnessHarness out of stock. Office to reschedule ; ordrng 1 W11335100 (Harness)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44123
Joe O
Job Details: 03/03/2022
Installed control. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Brooklyn, OH 44144
Manny
Job Details: 03/03/2022
"Cc unit no working correctly and making a noise when switching from agitation to spin and sometimes takes a long time to spin, ran diagnostics cycle and found error code F7E5 for shifter fault, replaced shifter using T/S wpw10006355, ran test cycle and calibration, opt test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Jason N
Job Details: 03/03/2022
Installed freezer door. Tested all functions. Op test good.
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near Willoughby Hills, OH 44092
Jason N
Job Details: 03/03/2022
"Cc unit not heating properly Ran dryer op test. Good flame and cycling, but noticed flame only stays on for approx 10 seconds, then shuts off. Checked coils and bypassed operating thermostat. Flame good, but shuts off and recycles immediately. Checked venting, found lint ball blocking vent outlet. Removed and retested. Good flame and holding until proper temperature reached. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Lorain, OH 44053
Angel
Job Details: 03/03/2022
Cc that unit does not power on. Plugged in unit and unit powered on perfectly tested unit and worked fine all buttons and lights work. Probably the customer had problems with there homes outlet. Unit is powering on and functioning as should. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 10657567791
Near Jefferson, OH 44047
Brian M
Job Details: 03/03/2022
"Cc unit not cooling found unit not running Found thermostat open Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS3
Near Cleveland Heights, OH 44106
Corina B
Job Details: 03/03/2022
"Replaced the ui and drain pump. Did not replace the drain hose. Drain hose is connected to a rubber hose, talked to AB Will need a plumber to install the drain hose. Started a cycle, drained. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model PDB2600AWN
Near Brooklyn, OH 44144
Manny
Job Details: 03/03/2022
"Cc unit not washing properly, found spray arm clogged up with debris, removed debris from spray arm ran light wash for 10 mins and spray arm is spinning again. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Willoughby, OH 44094
Joe O
Job Details: 03/03/2022
Installed ui. Tested. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW
Near Bedford, OH 44146
Marie V
Job Details: 03/03/2022
"Cc that the unit goes on a spin and drains that water but does not gets all the water out and that the water is only hot coming in. Confirmed. Unit cold water was shutoff, tried to open it and it starts leaking at the cust valve. Needs a plumber to replace that so it does not leak and she can leave the water open to the unit. Also ran diag and found error code F8E1 long fill no fill. Ran calibration and auto test. Op test ok. Explain cus"
We serviced a
MAYTAG WASHER
Model MVWC200XW1
Near Garfield Heights, OH 44125
Marie V
Job Details: 03/03/2022
"Cc that the unit is not agitating. Confirmed. Unit is not agitating or spinning. Tilted unit. Found belt is broken and cam nut came off. Unit will need new belt and add lock tite to the nut. ; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 03/03/2022
"Cc that the unit is making a grinding noise. Confirmed. Ran diag no error codes. Tilted unit and removed rotor, found oil in it. Unit will need new gearcase. Ordering gear case and slider. Office will contact once they have eta on the parts; ordrng 1 W10734521 (Slider) and 1 W11423759 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/03/2022
CC that the freezer light is out. Confirmed. Replaced the freezer light. Opt test ok ; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Dan H
Job Details: 03/03/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, cold water valve is barely opening, unit needs new valve, installed new valve , op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Jefferson, OH 44047
Dan H
Job Details: 03/03/2022
"Customer complaint of drn error, ran diagnostics found f7e0(loss of power), f9e2(pump drive system problem ), f0e5(off balance), and f0e3(overloaded) error codes, Drain pump is working intermittently, no debris found in drain pump , drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair ; ordrng 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Dan H
Job Details: 03/03/2022
"Customer complaint that unit is leaking, confirmed, found water coming from flow meter and dispenser, part is out of stock so not scheduling return appointment ; ordrng 1 W11569112 (Dispenser) and 1 W11596130 (Flow meter)"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Mentor, OH 44060
Dan H
Job Details: 03/03/2022
"Customer complaint of grinding noise during agitation, confirmed, found agitator stripped and gear oil leaking from gearcase, unit needs new agitator and gearcase; ordrng 1 W11161960 (Agitator) and 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVB2
Near Mentor, OH 44060
Dan H
Job Details: 03/03/2022
"Customer complaint that unit caught fire, found burn marks coming out of wave guide, unit is not repairable, called whirlpool techline spoke to Scott, transferred to safety spoke to Eric, reported findings"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 03/03/2022
"Installed new igniter and burner head, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFA
Near Painesville, OH 44077
Dan H
Job Details: 03/03/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2297KEY
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/02/2022
Cc unit not coolingCust stated he had another company out in December who changed the compressor for the same issue. Found both sections of unit showing 56 degrees. Compressor is running. Charged system with 140 psi of nitrogen. Found leaking at corroded portion of discharge line running though drain pan. Will have to cut out compressor to repair line. Ordering compressor. ; ordrng 1 W10309990 (Compressor) and 1 WPW10143759 (Filter drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Eastlake, OH 44095
Dan H
Job Details: 03/02/2022
"Installed new user interface/door panel, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rocky River, OH 44116
Angel
Job Details: 03/02/2022
Replaced latch and ran a quick wash to make sure unit was functioning as should and it would go throughout the whole cycle with no issues. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL7
Near North Olmsted, OH 44070
Marie V
Job Details: 03/02/2022
"Cc that the unit is leaking. Only while in use. Started normal cycle. Unit fills up and starts washing. Removed front panel and verify water. Is a little too high on the front. Unit will need seals for the door and unit will need to be rearranged, bottom coming forward and top towards the back a litt. Theres more water to the front on the unit that the back and it leaks at the door from the seals. ; ordrng 1 W11177741 (Seal) and 1 WPW10497235 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FDE336RES2
Near Kirtland, OH 44094
Corina B
Job Details: 03/02/2022
"Replaced the heater and the door switch. Opt test ng. The noise is still there. Will need the motor and blower housing. Cust does not want to repair ; ordrng 1 131560100 (Motor) and 1 131967600 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 03/02/2022
Im heater OP Test Ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Mentor, OH 44060
Joe O
Job Details: 03/02/2022
Customer never received control. Reordering controlControl out of stock. Office to reschedule 2nd tech still needed; ordrng 1 W11550652 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/02/2022
Replaced hmi no data being transferred to new hmi Installed old hmi and new acu data transfer seems to be ok Installed new hmi still not transferring data Called whirlpool stated to run machine as is with both new parts even tho data did not transfer If error comes back to reorder hmi
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/02/2022
"Cc unit not dispensing waterCustomer stated this is a brand new unit from his landlord to replace his other unit. Ran m/s, under 1 yr. Found unit water valve buzzing, no water coming in to unit. Checked filter, no water at filter . Checked water at source, found connect fitting from source line to unit line was over tightened causing gasket to smash closed. Backed off fitting, good water flow. Dispense test good. Customer also stated one of his drawers is cracked, confirmed. Since unit is under 30 days, claim as cosmetic. Part not showing in stock at Marcone, advised customer part will ship to him, and he can install. ; ordrng 1 W11162443 (Drawer/cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Strongsville, OH 44136
David R
Job Details: 03/02/2022
Unit is dented at back right corner and water is leaking from there to outside unit. Will need a new tub assembly.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model LSR6334LQ1
Near Lakewood, OH 44107
Manny
Job Details: 03/02/2022
"Replaced all part ordered, ran quick wash and set unit on high spin op test ok"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Dan H
Job Details: 03/02/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, found hub stripped, unit needs new hub; ordrng 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Dan H
Job Details: 03/02/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 61 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, no leaks found in system, system is restricted, unit needs system nitrogen purged and new filter drier ; ordrng 1 WPW10143759 (Drier)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Euclid, OH 44132
Jason N
Job Details: 03/02/2022
"Cc unit leaking from doorCustomer stated she had someone out to inspect unit and they said it leaked due to the door gasket hanging loose. They had uninstalled unit from cabinet space due to floor damage. Replaced door gasket using customer supplied pre Id part. Ran wash test for 15 minutes, no leaks found. Op test good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/02/2022
"Cc of noise Found ff fan surging Needs fan, update kit and boot ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R465901 (Update) and 1 WR24X27948 (Boot), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Elyria, OH 44035
David R
Job Details: 03/02/2022
"Cc unit not making ice, icemaker in FZ. Looked and saw icemaker arm was pushed up, indicating it was turned off, off position. Pushed down. Icemaker motor started cycling on its own. Ejected ice and called for water. Let customer know about on and off position. Unit is good, op test ok"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/02/2022
"Cc that the unit stopped heating and that theres a lot of lin coming out from the back. Confirmed . Unit is not heating. Verify outlet, pass. Found terminal has L2 line screw broken and it was not having contact. Replaced terminal from F/S. Tested unit. Op test ok.Also for the lint I found that unit has foil vent, explain cust that those are considered fire hazard, and that it has a hole in it and thats why lint is coming from the back. Explain that they need to replace that vent for a rigid metal of flexible metal vent. Op test ok; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near South Amherst, OH 44001
Angel
Job Details: 03/02/2022
Cc that unit keeps leaking from dispenser. Confirmed has drops coming out from dispenser when not using. Verified water pressure and it had good water pressure made sure filter was sitting in housing as should and it was also made sure main valve for the house was good and it was. Will need inlet valve replaced. Ordering part; ordrng 1 W11546685 (Valve)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/02/2022
"Replace stator and shifter,basket barely move call whirlpool ask to replace gearcase thats the final part left since all everything been replace customer is furious angry also part is not in stock all nation wide we have to ex part it advise him to contact them to see if he can get part quicker ordering ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Gearcase slider) and 1 W11551646 (Spanned bolt)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/02/2022
"Call whirlpool spoke to travis he said theres is a leak somewhere but if cant find it you can fix it try to look underneath move valve and felt water on fingers tight brass valve then found the leak is very slow but it will make sense of why pan is full of water try tighten stainless water line but is not leaking from the fitting is leaking behind it needs new water hose,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/02/2022
"Add washer to level unit,opt test ok ; ordrng 1 W11499276 (Handle)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 03/02/2022
"Replace manifold and arm ,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Cleveland, OH 44111
Manny
Job Details: 03/02/2022
"Cc unit is lock and not power, verify and unit has no power, and door is lock removed top and unlocked door removed console check for incoming power to control, have 121VAC but nothing leaving the control, unit will need a main control. (see pics); ordrng 1 W11543994 (Control)"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near South Euclid, OH 44121
Jason N
Job Details: 03/02/2022
Installed blower fan and interlock kit. Ran fan test and heat test. Good operation on both tests. Op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 03/02/2022
"Cc that the unit stopped asking ice. Confirmed. Took temps 37* fresh food and 2* on freezer. Found fill tube frozen. Ran step 19 for few min and then step 45 fill test, unit filled up. Last time talking to whirlpool tech line the cause of this is the UI. Unit will need new Ui. Gave estimate to cust. Cust will call whirlpool and see if they help.; ordrng 1 W10849460 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44053
Angel
Job Details: 03/02/2022
Cc that unit is going off balance. Ran diagnostics and found no error codes tested spin in diagnostics and was spinning fine but customer does not like that it vibrates. Tested suspension and it was perfect it was also replaced already. Explained to them that unit will vibrate thats normal but they say it also bangs around. Ran a rinse and spin to test unit with a load and unit worked perfectly with no problems. Also made sure tub was centered inside unit and also raised the legs closer to the cabinet because they were out to much. Unit is working as designed. Called AB to see if he had any other ideas and said that as long as the suspension is good and unit is leveled it should be good. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Columbia Station, OH 44028
David R
Job Details: 03/02/2022
Replaced FZ door. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 03/02/2022
CC that there is no water. Confirmed. Service pointer to install a regulator. Office to reschedule ; ordrng 1 W10786952 (Regulator) and 1 W10267701RP (Pex) and 1 8212547RP (Pex) and 1 W10906054 (Filter head)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rome, OH 44085
Brian M
Job Details: 03/02/2022
"Cc of squeaking Though it was the belt put belt on still squeaking Found gearcase seal squeaking Needs clutch and gearcase ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Jason N
Job Details: 03/02/2022
"Installed console, convect fan and blade. Ran bake test to 350 degrees. No abnormal sounds, all functions test good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Aurora, OH 44202
Jason N
Job Details: 03/02/2022
Installed vent gasket. Ran wash test with door panel off. Did not see any leaks. Op test good.
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW4011LW0
Near Ashtabula, OH 44004
Joe O
Job Details: 03/02/2022
"Cc: not spinningFound play in bearing. Found when basket pushed in unit will spin freely. Needs outer tub assembly, seal, and basketCustomer does not want to repair at this time ; ordrng 1 134962500 (dsp drum assy) and 1 134962500 (dsp drum assy) and 1 134955100 (shell) and 1 5304520351 (Tub seal), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Geneva, OH 44041
Joe O
Job Details: 03/02/2022
"Cc: not heatingUnit receiving proper power. Ohmed out element. Found element is not receiving proper power. Needs controlCustomer does not want to repair at this time; ordrng 1 W11122555 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Manny
Job Details: 03/02/2022
"Cc freezer drawer is cracked on left bottom side, replaced drawer opt test ok. Unit is was delivered on 2/24/21 per pop"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/02/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 03/02/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 03/02/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair at this time; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2022
"Cc that the unit is not washing and locking. Unit was unplugged. Plugged unit back in , unit was on float mode. Canceled and ran diag, no error code. Verify that the water valve is shutting all the way, pass.explain cust reason why this happens. Replaced lid lock from T/S, and ran calibration and auto test, found that unit did not had the correct drain hose.cust had it. Replaced the drain hose. Op test ok. Also dryer had foil vent. Told cust that those are fire hazard to replace with rigid metal or flexible metal vent. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2022
"Cc that the unit started leaking and that she saw suds at the same times. Started unit, no detergent, found lots of suds. Ask cust what king of detergent, is good. Unit will only need 1-2 tablespoons of detergent. Also removed from panel to verify unit is not leaking from somewhere else. Pass, left a finish detergent sample for cust. And leveled unit, op test ok."
We serviced a
WHIRLPOOL RANGE
Model KICU509XBL00
Near Lorain, OH 44053
Angel
Job Details: 03/02/2022
Cc that unit has a f47 error code on the right hand side coils. Confirmed unit has error code flashing only for the right hand side burners took apart unit and found one of the filter board fuses open will need to be replaced. Called AB to ask if i should just replace the fuse or the module and stated to order the module because something had to trigger the fuse to blow. Ordering module office to reschedule with customer out of stock on my end.; ordrng 1 W10857232 (Module) and 2 WPW10328492 (Thermal fuse)s
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 03/02/2022
"Replaced vent, deflector, gasket. Ran test cycle, good. Advised customer again that humidity can rise up and come through vent, can refer to odd notes and whirlpool as well. Unit is working as design."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Madison, OH 44057
Joe O
Job Details: 03/02/2022
Installed element and control. Ran test bake. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ARB9059CS
Near Painesville, OH 44077
Joe O
Job Details: 03/02/2022
Cc: ice build up in bottom of freezerFound drain tube plugged. Found compressor is running. Not over heating. Needs drain cleared. Cleared drain. Op test ok
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFU17F5HWP
Near North Royalton, OH 44133
David R
Job Details: 03/02/2022
"Replaced door control. Components came right on, fan, compressor. Good. Give 24 hours to return to normal temps. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Brecksville, OH 44141
David R
Job Details: 03/02/2022
"Leaking from fitting, water line on door bigger size. Had a 5/16-1/4 fitting on truck. Used. Corrected, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Eastlake, OH 44095
Corina B
Job Details: 03/02/2022
CC that the unit cooktop light stays on. Confirmed. Unplugged the front right burner light went off. Will need the front right switch. ; ordrng 1 WP3149400 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Wickliffe, OH 44092
Corina B
Job Details: 03/02/2022
"CC that the oven stopped working. Confirmed, found the terminal wires burnt. There was not strain relief on the cord. Replaced the cord, terminal block and the wires. Put a strain relief on the cord. Heated the oven to 350*. Opt test ok. ; used 1 WFE775H0HZ1 (Terminal block), and 1 Pt400 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Highland Heights, OH 44143
Corina B
Job Details: 03/02/2022
"CC that there is a noise when running. Started a dishwasher no noise heard, but the noise is not every time. Will need the bracket, tubes. Cust is going to get a video of noise. Office to reschedule appointment ; ordrng 1 W10831864 (Tubes) and 1 W11101860 (Cover) and 1 W10830523 (Manifold) and 1 W11568642 (Bracket) and 1 W11573754 (Hanger)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/02/2022
"Cc unit not spinningFound tub hub damaged but cant remove washplate with out damaging it Needs hub and plate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Solon, OH 44139
Brian M
Job Details: 03/02/2022
Cc unit leaking and not draining properly Found valves seeping Needs valve ; ordrng 1 W10853723 (valve)