Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8431 customer reviews

Arthur V.

Arthur V.

WASHER MAYTAG MHW5630HW0 Replaced dispenser and hoses and control panel. Tested. No leaks at this time. Left water mitigation mat for customer. ( turned water valve 1/2 way open to reduce pressure)

Near Plymouth Brick Rd W, Ashtabula, OH 44004
Joe O.

Joe O.

MICROWAVE KITCHENAID KMBS104ESS02 Installed listed parts. Tested unit. Op test ok

Near Reeves Rd, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR GE PFSF6PKXCBB Replaced fresh food evap fan tower. Op test good. Unit started before leaving. Customer to monitor. Advised give unit 24 hrs for temps to stabilize. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wellington Ct, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR AMANA AFI2538AEB Found unit leaking from drain pan. Refrigerant line goes thru pan very corroded. See pics. Needs line replaced along with a drier filter and drain pan. Customer does not want repaired.

Near Spring Run Blvd, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDI01FLSS6 "Cc: screws missing, leaking, grinding noise, door not latching properlyRan test cycle. Found a lot of noise coming from sump assembly. Found screws for door to be loose and stripped out. Found door gasket ripped and torn, and excessive suds in tub. And found incorrect screws in door. Needs sump assembly, ui, door gasket and screws for door.Customer does not want to repair at this time"

Near Clinton Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MVWB755DW0 Checked for errors no errors stored Installed hose Made sure of no blockage and checked flash port Ran auto test and calibration OP TEST OK

Near Country View Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC3 Installed UI and control Ran auto test and calibration OP TEST OK

Near Highridge Ln, Kent, OH 44240
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint dishwasher not working just fills and hums, confirmed, found wash motor failed, WPW10671941 quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gladys Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Installed lid latch assembly, tested lock operation. Op test good."

Near Euclid Ave, Willoughby, OH 44094
Nicholas F.

Nicholas F.

WASH/DRY STACK GE GUD27ESSJ0WW Installed drain inlet hose.started normal wash no leaks op test good.

Near John Edward Dr, Mantua, OH 44255
Corey L.

Corey L.

WASHER MAYTAG MVWC465HW2 "Customer complaint washer made pounding noise and takes a long time to wash, advised this unit senses the weight of items and adjusts water levels accordingly which will change done times, no errors found, ran manual tests, unable to duplicate the problem, unit is operating as designed"

Near Brockley Ave, Lakewood, OH 44107
Brian M.

Brian M.

DRYER GE DHDVH52GF0WW Cc unit isnt heating all the time Found unit to heat at first but will not continue to heat during cycle Needs coil valves EST only

Near Aurora Rd, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JSD2695KES Customer complaint of noise Found condenser vibrating against debris under fridge Removed debris OP TEST OK

Near Flanders Dr, Solon, OH 44139
Brian M.

Brian M.

RANGE MAYTAG MES8880DS0 "Cc of long preheat Called whirlpool after unit took 34 min to preheat to 245 Advised me to narrow it down check elements, thermostats and possibly just bad board Bake and broil element has resistance of 16.6-16.0 ohms Rechecked power coming from control Found wire popped out of connector going to bake element Put back into place ran another test bake OP TEST OK "

Near Chagrin Rd, Chagrin Falls, OH 44023
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Cc door will not seal.confirmed added petroleum jelly to help door seal.give seal 6 months to seal properly.

Near Hankee Rd, Garrettsville, OH 44231
Corey L.

Corey L.

DRYER WHIRLPOOL WED5620HW0 "Customer complaint dryer not starting, confirmed, unit not getting power, found breaker tripped, cycled breaker, power is good to unit, unit is operating as designed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near Lake Rd, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Cc of water leaking from fridge Found drain pan full of water Steamed drain port found a piece of foam in drain could not get it all the way out but was able to get enough of it out to drain the line After steaming and clearing drain I poured a cup of hot water down the drain tube and no back up accrued At this time unit is draining properly

Near Tall Tree Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit ff door making grinding noiseCustomer showed popConfirmed grinding noise, found bottom door stop bent slightly inwards, rubbing on door hinge bracket. Straightened out stop, polished up bracket, lubed with a little grease. Tested door for noise. No noise, op test good."

Near Maywood Rd, South Euclid, OH 44121
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHZ0 "Replaced control, op test good"

Near Morewood Pkwy, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint ice not being made or coming out, found ice bin full, dispenser is operating, unit is operating as designed"

Near Butternut Ridge Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS25EWMS 10 The icemaker failed installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Gold Rush Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The unit had a e2 which is an obstruction in the icemaker upon my arrival unit had a full bin a ice. The was no. Obstructions in the icemaker unit tested good.

Near Maple St, Mentor, OH 44060
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not cleaning clothes and their still wet, found lint screen over drain hose clogged and evidence of water backing up in the sink, filled unit to test drain, customer cleaned sink drain while unit was filling, unit is operating as designed, advised customer only need 1-2 tbsp of he detergent"

Near Butternut Ridge Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JS48PPDBDA The unit is leaking water at the filter head assembly. Unfortunately the parts the make up the filter head are discontinued. Also the ice maker nonstick coating is coming off. And I can’t find part 30 on the compressor parts breakdown ; ordrng 1 67001351 (90* FITTING) and 1 67001352 (FILTER HEAD) and 1 WPW10190964 (icemaker)

Near Chagrin Mills Ct, Willoughby, OH 44094
Corey L.

Corey L.

DRYER MAYTAG MGDB725BW0 "Customer complaint dryer not drying well on sensed cycles, ran timed dry, unit is heating ran sense dry unit is heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also unit is sharing outlet with washer, advised customer per installation instructions unit must be on a properly polarized and grounded dedicated outlet, unit is operating as designed, vent is about 15 feet long including elbows and has a multi flap exit port outside, there is not enough pressure to push air out fast enough to open flaps after the long run"

Near Remora Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 The freezer seal was overlapping the hinge I added a spacer. There’s also a massive gap at the bottom right corner in the fridge is filled with silicone unit tested good. Also need a new air tower it broke upon removal. Customer can install ; ordrng 1 W11126274 (air-tower)

Near Lawton Ave, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBBL03 "Installed new fresh food section evaporator fan, control, user interface , and cover"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

WASHER MAYTAG MVWC565FW1 "Found error code for a door switch error. Replaced door lock. No good. Heard a pop and no response from Control. Need to replace control along with door latch; ordrng 1 W11162438 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (DOOR LOCK) from stock"

Near W 6th St, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER WHIRLPOOL LSR5233AW0 "Installed new coupler and lid switch, op test good"

Near Lalemant Rd, University Heights, OH 44118
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW Found latch just clicking on and off repeatedly. Needs door lock. (Used truck stock part on last call) ; ordrng 1 W11307244 (latch)

Near Sanborn Rd, Ashtabula, OH 44004
Dan H.

Dan H.

DRYER WHIRLPOOL WGD5000DW3 "Customer complaint that unit is really loud, started normal dry cycle, no unusual noises heard, rollers, pulley, and blower wheel all in good condition, unit is operating as designed"

Near Roadoan Rd, Brooklyn, OH 44144
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 "Cust complaint unit always going off balance. Found unit on a homemade pedestal Unit wobbling bad. Found spanner nut loose. And would not tighten. Needs tub, gearcase ,nut Customer to be responsible for removing unit from pedestal before repair and reinstalling afterward. Customer does not want repaired.; ordrng 1 W10811956 (GEARCASE ) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner)"

Near Brown Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8040DW4 CC that the unit is not spinning. Found the basket is not level. Leveled the legs. Started a drain and spin. Optest ok.

Near Chippewa Trail, Cleveland, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Cc: not making ice/ freezing food in ff sectionFound ice around the ice maker housing. Found service pointer(W10796674A) for this issue. Needs ice maker assembly. Replaced ice maker. Could not cycle ice maker. Found neutral wire running to ice maker is open. Needs door.Office to reschedule.; ordrng 1 W10367500 (dor-fip ms), used 1 WPW10251076 (ICE MAKER ASSY) from stock"

Near Independence Ct, Solon, OH 44139
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "CC that the unit is not dispensing water or ice and the lights are off door saying open. Ran diag steps 16,17 door saying open when closed and open. Unplugged the deli ui lights and door turned on and door light went off on ui. Dispenser will not dispense the water in diag the water valve turned on. Called t/l unplug the connection at the control. Water started dispensing. Will need a new pantry ui."

Near Dover Ln, Parma, OH 44130
Corina B.

Corina B.

RANGE KITCHENAID KSEG950ESS1 Replaced the console and control. Console is scratched took pictures (cust is ok with scratches). Brought core back for return. Heated oven to 350*. Optest ok.

Near Boston Rd, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 Cc of no ice. Ice maker not cycling on its on. Replaced with IM from t/s. Tested. Called for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Chippewa Rd, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR HOT POINT HPS15BTHERWW "Cc: loud humming noiseFound evap fan making extremely loud noise. Found shaft play on evap motor; ordrng 1 WR60X10204 (blade,evap fan asm1404) and 1 WR60X23584 (motor ac/dc evap fan5808), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Way Ave, Cleveland, OH 44105
Nicholas F.

Nicholas F.

RANGE FRIGIDAIRE FPGF3685LSA "Cc door will not close all the way.confirmed.unit needs door ,hinges,springs; ordrng 2 318088400 (spring)s and 1 318344014 (door assembly) and 1 318348800 (hinge assy) and 1 318348801 (hinge assy)"

Near Winagle Rd, Hiram, OH 44234
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 "cust showed pop, sent pic. CC that the unit does not make sound anymore and there is a noise 10 minutes into a cycle. Several extension cords plugged into one outlet. Advised cust that the washer need to be on its dedicated outlet. Found the audio turned off. Started a wash with clothes in waited 10 minutes. Drain pump turns on making the noise. Working as designed. Optest ok."

Near Barr Rd, Brecksville, OH 44141
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit is shaking and taking longer to run cycles, ran diagnostics found f0e5(off balance load detected) error code, suspension is good, ran high speed spin in manual test cycle, no unusual shaking observed, leveled unit, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Northridge Oval, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 When arrive it was on flood mode wait few minutes till drain pump stop found error code F8E1 no fill long fill ran manual test on cold and hot water pass water coming out when on spin heard loud squeak sound check underneath for yellow or orange oil leaking from transmission took pictures ordering all parts that is wet with oil ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)

Near Meadow Ln, Lorain, OH 44055
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 Installed new part unit op tested good

Near Brightwood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

COOKTOP ELE WHIRLPOOL WFE515S0ES1 Burners are working as designed. Burners go on and off according to temp selected. Unit op test good Showed customer in manual where it explains burner operations.

Near New 4th St, Fairport Harbor, OH 44077
Jason N.

Jason N.

RANGE FRIGIDAIRE FGF379WJCB "Cc unit taking long to heat up, and whoosh soundChecked ignitor, ignitor is weak, barely glowing. Replaced using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Corydon Rd, Cleveland Heights, OH 44118
Nicholas F.

Nicholas F.

DISHWASHER KITCHENAID KDTE104ESS1 Installed new panel.scratch door with handle in reinstall customer needs new door.called and talked with office they told me to order door no charge.; ordrng 1 W10919297 (panel)

Near Silica Ridge, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling in ff sectionCustomer showed popConfirmed, ff section at room temp. Found evap freezer fan not running, iced up.Cleared ice from fan, sounds good. Noticed freezer door not closing easily. Bottom of door interfering with bottom kick trim piece when almost all the way closed. Raised freezer door up 1/4 in. Lubed slides with food grade silicone. Door operation now very smooth. Advised customer to allow 24 hours for temps in ff to come down to desired."

Near Bendemeer Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cust showed pop, sent. CC that the doors are not level. Leveled the unit. Optest ok. No water to unit."

Near Sharon Ln Dr, North Royalton, OH 44133
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 Cc of a smell I did not smell anything that was not normal smell to the dishwasher Ran test cycle unit is operating as design heating element is clean and clearCustomer may want a diff tech to come out and recheck

Near Firethorn Drive, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit not making audio like it normally does Found wires to speaker damaged on UI and also UI sometimes not responding properly needs UI ; ordrng 1 W11135391 (console)

Near N Chillicothe Rd, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5FVGXWS07 "Unit is not cooling the evaporator has no frost pattern zero he transfer compressor is point .7 Amps. The unit needs a new compressor and evap with a new door seal. ; ordrng 1 2159082 (gasket,door fzr (blk) and 1 W10139462 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Morris Ave, Euclid, OH 44123
Nicholas F.

Nicholas F.

DRYER WHIRLPOOL WED6620HW0 Cc dryer control panel will not turn on.confirmed unit is getting correct power at outlet wire harness has continuity.unit needs new ui and control; ordrng 1 W11350214 (CONTROL ) and 1 W11370450 (CONSOLE)

Near Greencliff Dr, Bedford, OH 44146
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX500XW0 Cc of smell Found gearcase oil all over sides of case and oil in the belt cover Needs gearcase and splutch kit

Near Mids Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint freezer and refrigerator ceiling led lights are not working, confirmed, found freezer light failed, replaced with ts surplus led module, op test good; used 1 W11205083 (LED MOD) from stock"

Near Rocky River Dr, Cleveland, OH 44135
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Compressor is seized I used the external power supply box for the compressor for 120 V directly to the start run common pins compressor do not turn over needs a compressor; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube)

Near Reynolds Rd, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWB855DC2 Replaced control and console. Op test good. Unit started a wash load before leaving. Unit tested good. Agitate and spin

Near Rock Creek Rd, Chardon, OH 44024
Jason N.

Jason N.

COOK TOP JENN-AIR JES9800CAB00 Installed control board and oven temp sensor. Ran bake test to 350 degrees. Actual reading 347 degrees after preheat. Op test good.

Near Woodside Dr S, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Replaced parts, steamed out all ice. Set temp back to normal settings. Op test ok"

Near Prescott Ln, Strongsville, OH 44136
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WFW9470WW01 ".motor control has no sign of damage.installed new control got f 99 error code.called whirlpool tech line.they told me to install old control and test voltage to motor control.control is receiving and sending correct voltage ohm out motor motor is within spec,ohm out motor wire harness no continuity.unit needs new wire harness.; ordrng 1 WPW10189680 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Almar Dr, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KSIB900ESS2 Replace parts opt test ok

Near Westwood Rd, Fairview Park, OH 44126
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHV02 Cc of no ice dispensing Found auger to be frozen up a little bit Removed ice bin and held down then ice paddle Augur motor broke free and running as it should OP TEST OK

Near Twin Hills Rd, Streetsboro, OH 44241
Dan H.

Dan H.

WASHER MAYTAG WFW5620HW0 "Customer complaint the unit will not come on, confirmed, unit needs new control and user interface; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"

Near Ivydale Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced the dispenser. Started a cycle. Optest ok.

Near Standish Ave, Parma, OH 44134
Corey L.

Corey L.

DRYER MAYTAG MGDC465HW0 "Customer complaint dryer stayed on all night long in same position on sense dry hen she tested timed dry and it stayed at “60” for 2 hours, confirmed timer not advancing, replaced timer with part sent, op test good"

Near Elizabeth Ln, Brooklyn, OH 44144
Joe O.

Joe O.

WASHER WHIRLPOOL WFW94HEXW2 Cc: error codesFound error code f9e1(long drain) f8e1(no water entering/pressure switch tripped) and f6e1(communication error between ccu and mcu). Ran test cycle. Found drain pump just humming. Tested ccu and mcu. Ran test 1 and test 3 per tech sheet. unit needs mcu and drain pumpCustomer does not want to repair at this time

Near Wrenford Rd, Shaker Heights, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Wrong Evap sent out; ordrng 1 W11116006 (evaporator)

Near Forest View Dr, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2876DRE00 "Found no frost pattern on freezer evap ran all thermistor test all pass ran test 4 and on 5-5 no frost pattern on freezer evap there is a leak on system check compressor amp 2.7 ordering fresh food section evap and dryer customer will fix send a senior tech ; ordrng 1 W11116006 (evaporator 211.48) and 1 WPW10143759 (dryer 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenway Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL GHW9460PW1 Ran diagnostic test pass no error code ran rinse and spin pass check pump found a green bean this may had and issue with her complaint it is not throwing the error code for me to see it wont be able to duplicate is working as designed

Near Bridgeside Dr, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW1 Cc: not spinningFound error code f0e5(off balance load). Ran auto test. Unit would not function at all. Canceled out of auto test attempted again. Unit still not functioning. Ran test 2 for water valves. States to replace control. Unplugged unit entered diagnostics. Found when you enter a spin cycle agitator spins without basket. Found hub stripped and a lot of play in the basket from the drive shaft. Needs control basket and hubCustomer does not want to repair at this time

Near Quail Woods Dr, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Found fresh food evap frozen cover with ice steam all ice completely replace motor harness W11033168 from sur plus parts ,opt test ok"

Near Avon Point Ave, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint that unit is beeping, confirmed, unit needs new control; ordrng 1 WPW10312695 (electronic control)"

Near Nelson Ave, Cleveland, OH 44105
Dan H.

Dan H.

WASHER MAYTAG MVWB450WQD "Customer complaint that unit is leaking, found crack in drain pump housing, found supply lines leaking, unit needs new drain pump ; ordrng 1 W10536347 (drain pump asm)"

Near Onaway Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

REFRIGERATOR GE PFCS1PJZASS "Cc unit still not coolingFound ff temp still at 64, no air flow from freezer through damper. Evap fan running good. Airflow movement to ff when freezer door is open, no air when closed. Air returns are clogged. Steamed out air returns. Airflow to ff restored."

Near Turnbury Dr, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MAV6000AWW "Customer complaint of noise and smell, found drain pump seized, motor and transmission are good, unit needs new drain pump ; ordrng 1 WP35-6465 (pump-water)"

Near Washington Blvd, University Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL LSR5233AW0 "Customer complaint of burning smell, confirmed, found motor burning, unit needs new motor, also found agitator dogs worn out; ordrng 1 80040 (agitator dogs) and 1 WP661600 (drive motor)"

Near Lalemant Rd, University Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8620HW1 "Customer complaint that soap is not dispensing and customer has to add extra pods to loads, unable to run diagnostics, unit needs new control; ordrng 1 W11352122 (CONTROL)"

Near Eagle Point Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR GE GFE29HMEJES "Customer complaint that unit is not is not cooling,fresh food section temperature at 58 degrees , freezer section temperature at 15 degrees, found fresh food section evaporator fan not running, fresh food section evaporator fan is receiving 13vdc , unit needs new fresh food section evaporator fan; ordrng 1 WR60X29099 (refrigerator fresh f 142.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Uxbridge Dr, Willowick, OH 44095
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL W8RXEGMWQ03 "Cc: not cooling properlyFound temps in freezer at 17 degrees and ff at 46 degrees. Found evap has full frost pattern. Found unit pulling .85 amps. Condenser fan running strong. Evap fan is running strong. Called whirlpool tech line spoke to Robert. Stated that the unit may have gotten stuck in defrost. Or it is not reading temps properly. Needs adaptive defrost, and thermostat; ordrng 1 4388931 (timer,defrost adapt) and 1 WPW10511937 (thermostat)"

Near W 6th St, Cleveland, OH 44113
Jason N.

Jason N.

RANGE KITCHENAID KODE300ESS00 "Cc unit still getting f2e1 error code after repair Ran diagnostics, confirmed f2e1 in stored history. Called wp techline, Butch, only suggestion at this time is replace UI harness; saved tckt"

Near Shannon Rd, Cleveland Heights, OH 44118
David R.

David R.

COOK TOP WHIRLPOOL WCG97US6DS00 "Cc left rear burner not working. Found it is sparking but valve will not turn at all to release gas. Ordering the valve and knob.; ordrng 1 W11256503 (valve-gas 104.37) and 1 WPW10594481 (knob 36.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near River Birch Run, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found control acting erratic. Will not perform any functions in service mode manual ir auto. Needs control ; ordrng 1 W11116592 (cntrl-elec)

Near Marion Ave, Painesville, OH 44077
David R.

David R.

COOKTOP ELE JENN-AIR JED3430GS00 "Cc of cook top, went over User instructions with customer on how everything works. Grommet for knob not sticking. Ordering grommets out, customer to put on themselves.; ordrng 2 W10559483 (grommet)s"

Near Snow Blossom Ln, Brecksville, OH 44141
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW8000BW0 "Cc washer is not working properly burning smell.spun basket by hand load grinding and knocking.unit needs new rsp,stator,bearing.Customer is not getting repair at this time; ordrng 1 W104353302 (STATOR) and 1 WPW10178988 (sensor) and 1 WPW10419333 (RAPS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Murwood Dr, Moreland Hills, OH 44022
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSGG700ESS1 When arrive found burner igniting by then self had seeing this before ordering spark module is defected ; ordrng 1 WPW10475149 (module-spk)

Near Brook Rd, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDBD820AWW Found leak coming from to dishwasher the seal ripped also parts ordering also broken ; ordrng 1 910069 (washer) and 1 WP912680 (outlet- sn) and 1 WP99002418 (arm- wash) and 1 WPW10116811 (retainer)

Near Juneway Dr, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 cc not cooling. Found Evap cover all frosted up. Found line going into compressor from Evap frosted up by filter drier. Found ice on back of refrigerator cabinet. Floor damagedAndyBall of ice on the line coming from the Evap to the compressor in the compressor compartment (see picture). Said there might be a restriction or low charge. Advised to replace Evap and drier.; ordrng 1 W10858281 (evaporator) and 1 W11253231 (contrl-box) and 2 WPW10143759 (dryer)s and 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)

Near Avon Belden Rd, Grafton, OH 44044
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW1 Cc unit won’t start Found UI dead entered diagnostics found error of f6e2 and f6e3 Needs control and UI ; ordrng 1 W10858298 (console assy.) and 1 W10916647 (cntrl-elec)

Near OH-43, Streetsboro, OH 44241
Nicholas F.

Nicholas F.

DRYER WHIRLPOOL WED9200SQ1 "Cc dryer will not tumble.confirmed.ran dryer made drum spin by hand after starting unit and drum would not spin unit needs new motor.Customer is not getting repair at this time; ordrng 1 279787 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Murwood Dr, Moreland Hills, OH 44022
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc unit does not light, only clickingChecked burner ignition on all burners, RH clicking intermittently and not lighting when it does. Unit needs RH surface ignitor. Customer also says sometimes unit igniters will keep trying to ignite, could not duplicate this issue. Advised on what would cause this, he says once LF burner is lit, they stop. Ordering 2 igniters. ; ordrng 1 WP74009336 (igntr-surf2334), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bardwell Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.749594 Installed new part unit op tested good

Near Rivers Edge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Skylineview Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Installed new part unit op tested good

Near Chagrin River Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE320M0ES1 Installed new part unit op tested good

Near Shakerwood Rd, Warrensville Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door and harnessOp test ok

Near Quail Woods Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR GE PFCS1PJZASS "Installed air damper tower. Unplugged unit, plugged back in to confirm damper operation. Op test good."

Near Turnbury Dr, Madison, OH 44057
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFG505M0BS3 Cc door handle not put on correctly.confirmed installed new bracket and handle op test good

Near Horner Ave, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed listed parts. Unit did not need defrosted this time. Op test ok

Near Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: high pitch noise (Frequency noise) when cooling and calls for waterRan diagnostics, tested all fans, compressor, ice maker harvest and fill, water dispenser, and air damper. Customer states it gets so loud it can be heard in the other room. Could not duplicate. Op test ok"

Near S Sussex Ct, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 The unit is actually leaking from the dispenser the water valve is overflowing the dispenser as it fills with water it leaks down the side unit needs a set of water valves and a new dispenser; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11318755 (drawer)

Near Nantucket Cir, Painesville, OH 44077
Jason N.

Jason N.

WASHER WHIRLPOOL GHW9400PL0 "Installed drain pump, ran spin and drain test. Op test good."

Near Chadwick Rd, Madison, OH 44057
Jason N.

Jason N.

RANGE JENN-AIR PRG3601P "Cc unit not igniting broilerFound broiler igniter snapped off, replaced using truck stock igniter kit. Op test no good, no powers to igniter. Found broken power wire to igniter. Fix wiring, op test still no good. Checked power to igniter from gas valve, igniter not receiving 120v. Power in to valve good. Unit needs gas valve. Part is Nla. Advised customer. ; used 1 12400035 (IGNITER) from stock"

Near Lee Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC03FVSS2 Replace pump motor assembly opt test ok

Near Cedarwood Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 I found the tray of the icemaker broken. It seems and the water Valve was leaking they created a giant block inside the icemaker not allowing it to rotate properly this is a twist tray icemaker. The motor shaft broke from the mold so the icemaker thinks it’s rotating a functioning properly but it’s not dumping ice it’s just adding water to it already frozen.; ordrng 1 W10873791 (icemaker)

Near Maplewood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

RANGE JENN-AIR n/a Cc of no ignite in oven Found oven ignite open Replaced using truck stock Ran test bake OP TEST OK ; used 1 12400035 (IGNITER5299) from stock

Near Sawmill Dr, Chardon, OH 44024
Brian M.

Brian M.

RANGE MAYTAG MES8880DS0 Installed control Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Chagrin Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Customer states now there is condensation pooling in the front of unit. He said he’s not sure if that’s done it before. Confirmed, center mullion cold about 3/4 down and condensation building up and pooling. Called wp techline, Rick said unplug condenser fan and check mullion after 10 min for heat.Waited 10 min, only 1/2 warm, top still cool/cold. Called back techline, Mike, said seal liner in both ff and freezer side. Sealed liner and install fan and thermistors."

Near Hoose Rd, Mentor, OH 44060
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WFW5620HW0 Cc washer is not working.confirmed there is power goin to control ui is dead.ui is plugged in.unplugged tested wire harness for continuity harness has continuity control is not sensing ui unit needs new control and ui.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)

Near Spokane Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR TAPPAN TRT16NRHW2 Replace thermostat opt test ok

Near Brockley Ave, Lakewood, OH 44107
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH53520CS2 Installed bulb and holder. Light test good.

Near Heatherglen Dr, Mentor, OH 44060
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL MVWB835DW4 Cc washer will not start.outlet has hot neutral reverse customer needs electrician started unit unit started and filled.unplugged unit tested outlet.ran extension to grounded outlet plug unit back in unit will not let me select cycle.unit needs new control and uiCustomer needs electrician to fix outlet before repair is done.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Parkside Dr, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not dispensing cold waterCustomer states tap temp water is dispensed. Customers first time using an in unit water dispenser. Tested dispense, compared dispense to tap water temp. Dispense definitely colder. Explained to customer how dispense water is cycled through the reservoir and that it will be cooled to ff temp only. Dispense is working as designed."

Near W Willowick Dr, Willowick, OH 44095
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB765FW3 Ccwasher is making Knocking sound ran diagnostic no error codes ran ui test ui passed.ran verification cycle unit passed all test.ran manual test lid lock lid locked and high speed spin.unit spun for 3 mins no failure.ran.found grease from gear case under unit.unit needs new gearcase.; ordrng 1 W11134159 (gearcase)

Near Joan Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ASD2575BRS01 Valve was realising water to the icemaker want main valve turn on replace valve opt test ok

Near Warren Rd, Lakewood, OH 44107
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH3205XVS1 Cc of unit sparking and not heating Found unit pulling 5.3 amps Found unit running extremely loud Found primary windings not I’m in range Needs mag and transformer

Near Montville Ct, Warrensville Heights, OH 44128
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Found interlock switch like it was push back.took out from grill cover and control also took out plastic cover covering switches I pop it back in place ran 1 minute with a cup of cold water and it heat advise customer that there is and updated on this part in case they want to replace it but cause is working they don’t want too ,opt test ok"

Near Grapeland Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KXW9736YSS0 "Control broken ordering,; ordrng 1 W11387938 (HOUS CONTROL 90.62), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cust showed pop, sent pic. CC that the unit is not drying the dishes. Ran diag f7e1 no heat. Ran a calibration, heater turned on. Advised cust to to run the hot water in the sink before starting the dishwasher. Optest ok."

Near Driftwood Dr, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

DISHWASHER WHIRLPOOL GU3600XTVY2 "Customer complaint that unit is not draining, confirmed, drain pump is not working, found impeller broken off drain pump , installed new drain pump , op test good ; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock"

Near N Laguardia Pkwy, Strongsville, OH 44136
Corey L.

Corey L.

DRYER MAYTAG MEDC300XW0 "Customer complaint dryer not shutting off when opening door and light is not coming on, confirmed, found door switch failed, quoted to replace with ts part, ok, replaced switch, op test good; used 1 WP3406107 (SWITCH) from stock"

Near Parkside Trail, Solon, OH 44139
Nicholas F.

Nicholas F.

WASHER AMANA NTW4516FW1 Cc washer will not spin.ran diagnostic found f8e1 no fill long fill.started auto test cycle unit completed all test.ran cold water in manual test mode unit filled slowly.unit needs water valve.ran manual high speed spin unit spun for three mins no failure.installed new water valve.ran calibration cycle.unit passed calibration test.op test good ; used 1 W11210459 (VALVE) from stock

Near W 94th St, Cleveland, OH 44102
Dan H.

Dan H.

WASHER MAYTAG MVWC360AW0 "Installed new wash plate, op test good"

Near Home Ct, Cleveland, OH 44103
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPM354GPS0 "Cc unit intermittent turning offRan diagnostics, found code f2e1 for stuck button.Ran multiple wash tests to duplicate issue. 2 times status screen went blank but continued cycle, 1 time unit went into cancel drain without input. Ordering control and UI panel.; ordrng 1 W11131319 (console) and 1 W11252793 (cntrl-elec)"

Near Montville, OH 44064
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4516FW2 "Customer complaint that unit is not washing and makes a clicking sound, ran diagnostics found f5e2(lid lock fault) error code, ran manual test cycle, lid locks and unlocks, unit agitates, unit spins, drain pump is working, valves open and close, unable to duplicate the problem , unit is operating as designed as"

Near Lotus Dr, Cleveland, OH 44128
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, ran manual test cycle, opened valves, let tub fill, turned on drain pump , ran drain and spin cycle with wet load, no leaks found , found household plumbing leaking and drain backing up(see pics), unit is operating as designed"

Near E 132nd St, Garfield Heights, OH 44125
Corey L.

Corey L.

DRYER WHIRLPOOL WED500DW2 "Customer complaint dryer not heating, confirmed no heat, power is good, found cutoff open again, customer has replaced foil style vent since last visit with a semi solid metal vent, replaced cutoff with part sent, op test good"

Near W 59th St, Cleveland, OH 44144
Brian M.

Brian M.

RANGE GE CGS990SET3SS "Cc unit not baking evenly and right rear burner flames go out when on low Ran test bake up to 350 on upper and lower ovens put pan inside both to have a load to temp , let both preheat and left for 5 min extra after preheat so they can cycle found oven to be getting even heat could not duplicate uneven heat Adjusted flame on burner using set screw OP TEST OK"

Near W Ash Ln, Beachwood, OH 44122
David R.

David R.

DISHWASHER MAYTAG MDB8959SFZ4 "When arriving customer said that the condensation built up the other day under the counter. Put tool on, also put glasses in the corner on top and bottom rack. Ran unit. Arms are moving and not hitting around anything. Cups filled up. Checked arms all clear. Readjusting legs. Check unit history for parts already put on, extra insulation put on, no other parts I believe can be put on.Send over to whirlpool for review, if tech-line is needed to be called again for the 3rd time, will call.; saved tckt"

Near Greenforest Dr, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc of noise and cooling in FF. Damper is loud and not opening, causing less cold air to enter FF section. Ordering damper.; ordrng 1 W11164593 (diffuser)"

Near E Lake Dr, LaGrange, OH 44050
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOD77EC0HS01 Cc of clock changing Replaced console OP TEST OK

Near Orange, OH
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW0 "Replaced thermostat, op test good"

Near Mastick Rd, Fairview Park, OH 44126
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not drying clothes, unit is heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, foil vent was pinched, on has about a 6” section of vent with outside vent higher than unit exhaust, pulled unit slightly away from wall to un kink vent"

Near Forest Ridge Dr, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint its making a noise while washing, confirmed, unit needs new gear case, unable to remove bolt from rotor, ordering from bolt to gear case ; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s, used 1 W10811956 (CABRIO GEARCASE) from stock"

Near Donovan Dr, Garfield Heights, OH 44125
Brian M.

Brian M.

DRYER SAMSUNG DV45H7000EW/A2 Cc unit grinding when spinning Found idler pulley and rollers damaged also belt cracked Customer does not want to repair

Near Mercantile Rd, Beachwood, OH 44122
Dan H.

Dan H.

COOKTOP ELE JENN-AIR JED3430WB01 "Customer complaint that left front element is not working, left front element is good, o power to element, infinite switch is burned internally, wire harness is discolored, no melting or burning on harness, unit needs new left front infinite switch, part is covered under our 1 year parts warranty ; ordrng 1 WPW10234425 (switch-inf)"

Near Chatfield Dr, Cleveland Heights, OH 44106
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED20DBXEB01 "Installed new tank, inlet valve does not fit to 1/4 supply line connection needs an adapter to 1”, customer left ice on food items this time, items are not freezing there is frost developing on the bags, found top left corner of ff dr gasket not sealing, found magnet has broken off in side and here is about a 2-3” section of gasket not sealing to cabinet, 4343813 black gasket is no longer available, advised customer ahs will be in contact with them for proceeding steps"

Near Saw Mill Cir, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF300ESS01 "Customer complaint that unit is leaking, found ice build up common with evaporator drain tube clog, cleared ice and drain tube, op test good"

Near Coventry Dr, Parma, OH 44134
David R.

David R.

DRYER MAYTAG MED6000AW0 "Cc of noise when running. Belt is good, pulley and rollers good. Sounds like a rattling noise. Took off parts. Tightened everything possible. Noise still being made. Requesting a second tech come out next week to see if they can give an opinion about the noise. Try for first appointment if possible"

Near Sandy Creek Tr, Hinckley, OH 44233
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer has not received all parts, reordering missing/needed parts ; ordrng 1 W11098695 (fan-scroll)"

Near Cedar Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8540FW1 "Installed new control, op test good"

Near Boston Mills Rd, Brecksville, OH 44141
Brian M.

Brian M.

WASHER KENMORE 110.294228 Cc unit only works in delicate Found timer not advancing in normal or heavy cycles Needs timer EST only

Near Genesee Ave, Euclid, OH 44117
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MISSING Cc: wheels falling off trackCustomer does not have model serial tag on unit. Needs adjuster kit. Replaced adjuster kit. Op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)3470) from stock

Near Overlook Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR AMANA ABB2224BRB00 CC that the shelves fall out and the top bin has a gap. The bin stops half way and when extending it out full length the bin falls out. The deli/snack bin has a gap. Raised the legs. Bins are designed correctly there is only one stop on the glides. Optest ok.

Near Highland Dr, Independence, OH 44131
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 "CC that the unit will not spin and the red light is on. Unit has damage on front panel. Ran diag F5E2 – LID LOCK FAULT, found the lock is broken in half. Replaced the lock from t/s. Ran a calibration and a agitate and a spin. Unit running fine with damage to front panel. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"

Near Northcliff Ave, Brooklyn, OH 44144
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4855HW1 "Installed motor, cam and belt. Ran auto test and calibration. Op test ok"

Near Johnson Rd, Kent, OH 44240
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE234GPS0 Cc: not washingInstalled sump assembly. Ran test cycle. Op test ok

Near Buckeye Blvd, Ravenna, OH 44266
David R.

David R.

DISHWASHER KITCHENAID KUDS35FXSS8 "Replaced all parts, tested. Op test ok."

Near Harley Hills Dr, North Royalton, OH 44133
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500BW0 "Customer complaint of loud noise , confirmed, found bearings worn and grease on the floor, unit needs new bearings, motor, rotor, and rps sensor, advised customer that his fill hose has a bubble in it and needs replaced; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Royalwood Rd, Broadview Heights, OH 44147
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 Replaced the heater. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Cc dispenser not working or light not working underneath. Found wires barely in. Corrected. Everything is working correctly. Op test ok.

Near W River Rd, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

RANGE KENMORE 790.7423331 Door switch is fine relay on control stuck open giving estimate will not fix

Near Mercury Dr, Elyria, OH 44035
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wendover Dr, Beachwood, OH 44122
Joe O.

Joe O.

DRYER MAYTAG MED5630HC Cc: damagedFound side panels smashed in towards the bottom of unit. Needs side panels.; ordrng 2 W11315726 (panel)s

Near OH-303, Streetsboro, OH 44241
Nicholas F.

Nicholas F.

WASHER ADMIRAL AAV7000AWW "Cc washer will not spin.confirmed found grease under unit from bearing.unit needs new transmission Customer is not getting repair at this; ordrng 1 35-6615 (TRANSMISSION ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near John Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 found a gap between the outer liner in the inner liner at the bottom right corner of the fridge gap is roughly A quarter inch opening tech line told me that’s too large to seal with rtv they will be in contact with customer it is being submitted for research

Near Trebec Ave, Cleveland, OH 44119
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8959SFZ4 Found error code f3e2 thermistor shorted ran diagnostic and is fill and washing but after 5 minutes it shut off and start draining ordering thermistor and control ; ordrng 1 W10906431 (cntrl-elec) and 1 W11084121 (sensor)

Near 10th St, Lorain, OH 44052
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBW Installed new part unit op tested good

Near Village Dr, Mentor, OH 44060
Joe O.

Joe O.

RANGE MAYTAG MER6600FZ1 Installed control board. Ran test bake to 350. Op test ok

Near Loris Ave, Aurora, OH 44202
David R.

David R.

MICROWAVE FRIGIDAIRE FGMV174KFB "Cc door not closing. Found interlock switches bad. Will need interlock relays. Ordering ; ordrng 2 5304440026 (relay/switch,intrlk 35.36)s and 1 5304467695 (switch 34.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bradford Ct, Strongsville, OH 44149
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint noise went away for a week and a half but then came back, ran diagnostics no errors, ran high and low spin as well as heavy and light agitation, no unusual sounds heard, only odd noise observed was hot supply pipes are banging against central air ductwork when hot water valve opens and closes, advised customer, customer does not think this is the noise, unable to duplicate the problem, unit is operating as designed"

Near Bunts Rd, Lakewood, OH 44107
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Cc unit not making iceRan ice maker diagnostics step 120. All functions passed. Ran ice maker water valve test 97, no water entering. Ordering dual water valve and reservoir.; ordrng 1 W11024082 (reservoir) and 1 W11194380 (valve)"

Near Renko Rd, Ashtabula, OH 44004
Jason N.

Jason N.

DISHWASHER GE GDF510PSJ0SS "Installed drain pump and drain hose. Ran wash test then cancel drain. Unit drains normally, no water left. Checked for leaks. Op test good."

Near OH-193, Kingsville, OH 44048
Brian M.

Brian M.

RANGE WHIRLPOOL SF368LEPS Cc oven will not work Could not get igniters to click both bake and broil do not work Customer has good power with grounded outlet Top burners work Needs spark module and control

Near Old Orchard Dr, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ET8CHMXKT04 "Customer complaint refrigerator is not working, unit has been unplugged for months, plugged in, fans kicked on compressor did not, compressor passed bench test, quoted to replace fuse, ok, replaced using ts kit, op test good, advised customer to allow 24-48 hrs for temps to adjust; used 1 8201786 (STARTER) from stock"

Near Lanbury Ave, Warrensville Heights, OH 44122
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL LSW9750PW3 "Cc washer will not washing.drain hose was to far down standing drain pipe.drain hose should only be 4 inches down pipe.diameter of standing drain pipe needs increase customer is getting siphoning issue.found lid switch burntUnit need lid switch and wire harness.wire harness is not available.Customer is no getting repair at this time; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hilltop Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB766FW1 "Customer complaint washer knocking during agitation, customer has a load in wash part of cycle, unit is agitating, noises heard are normal, advised customer to try to record if it reoccurs, unit is operating as designed"

Near Cranbrook Dr, Highland Heights, OH 44143
Dan H.

Dan H.

DISHWASHER MAYTAG MDB7749SBM0 "Customer complaint that unit had smoke coming from door, found control and harness burned, unit needs new control and harness, customer does not want repair, ordrng 1 W10595568 (cntrl-elec 163.89) and 1 W10871222 (harns-wire 105.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Longspur Rd, Highland Heights, OH 44143
Corina B.

Corina B.

WASH/DRY COMBO WHIRLPOOL WET4024HW0 "CC that the unit is not spinning. Started a rinse and spin. Will not spin, will agitate. Lid lock, is goodchecked the tub switch, good. The pulley motor is releasing. Called t/l Robert.; ordrng 1 W11189137 (cntrl-elec)"

Near E 81st St, Cleveland, OH 44103
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB765FW1 Cc washer is not workin.confirmed found f2e1 stuck keyF6e2 communication error ui cannot hear acu.unit needs new control and ui.Customer does not want repair at this time; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)

Near Paine Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BW2 "Call whirlpool tech line customer complaints that when she use broil after she was done she was smelling burn when she open the oven found half of light bulb melted on rack never heard anything like spoke to Austin he said he will write it as a safety issue and I’m going to have to call safety tomorrow cause they are close office pls call ,opt test ok ,took pictures off pop is still under one year manufacture warranty customer will need housing for light bulb and a light bulb safety team might cover it tech line say I couldn’t find the housing office got any questions call ; ordrng 1 W10856866 (sockt-lite)"

Near Brownell Ave, Lorain, OH 44052
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint ice maker not making ice, found ice maker in off position, temp was 20 in frz, temp set to warmest setting in frz, raised temp, turned ice maker on, im cycled and filled, advised customer to allow 24 hrs for temps to settle back down and 3 days for ice bin to fill"

Near Archmere Ave, Brooklyn, OH 44144
Joe O.

Joe O.

WASHER GE WPRE6150K2WT Cc: leakingPulled front panel. Ran test cycle. Unit filled washed drains and spins. Could not locate leak. Gear case extremely loud. found oil slippered all over in the bottom of cabinet. Needs gear case and tub seal.Customer does not want to repair at this time

Near Pepper Creek Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW3 Installed new part unit op tested good

Near Pelican Cove, Painesville, OH 44077
Corina B.

Corina B.

DRYER MAYTAG MGDX655DW2 Replaced the ignitor. Optest ok.

Near Reynolds Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW6620HC0 "Replace both control,opt test ok"

Near Oakwood Ave, Lorain, OH 44055
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KBFN402ESS02 Cc freezer is not cooling.its -6 degrees is freezer and 34 in refrigerator.ran diagnostic thermistors all working.average temp for ff section last 6 hours is 37 degrees average temp last 6 hours for fr section is 13 degrees all fans work.heater are working.compressor is workingReplaced filter led was on advice customer that filter needs changed every 6 months and every 3 months given heavy use.set refrigerator to max cool.unit will reset itself in 24 hours to recommend settings.unit is operating as designed

Near Old Brainard Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed new valves, op test good"

Near Kingston Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Customer complaint moisture is building up on strip between drawers, confirmed, found gap at bottom of door at trim, siliconed, also found moisture control not turned on, advised customer about this feature and turned on, left water mit mat"

Near Heather Ln, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR GE DSS25MSSESS "Installed new ice dispenser solenoid, cleared ice in chute, op test good, ff and frz divider is very warm advised customer to clean condenser to avoid compressor overheating"

Near Barrett Rd, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER MAYTAG MVWC200XW1 "Replaced parts listed, calibrated, ran auto test, ran small wash until it advanced to agitate, op test good"

Near Walter Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DISHWASHER JENN-AIR JDB3600AWS5 "Unit is working customer not pressing button hard enough I had him show me and start button was flashing still when I press it my self it stop flashing close door and start working,opt test ok"

Near Nob Hill, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KDTE104ESS0 "Found drain pump not snap all the way,correct issue record problem and show customer the results after correct issue opt test ok"

Near Sunnyhill Dr, Rocky River, OH 44116
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed new control, op test good"

Near Dorothy Ave, Garfield Heights, OH 44125
Brian M.

Brian M.

DRYER MAYTAG MED5630HW0 Cc of noise Found noise coming from vibration could not pin point exactly what is causing it lowered right front leg and vibration stopped OP TEST OK at this Time Unit sits on top of lg washer with rubber mat in between washer and dryer

Near Williams Rd, Diamond, OH 44412
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Found thermistor wired loose,fresh food section was 55 degrees freezer was 0 degrees"

Near Holdens Arbor Run, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE104ESS3 CC that the dishes are coming out dirty and the soap is not dissolving. Ran diag 7-1 no heat. Checked the voltage at the control to the pump and motor 120 volts. Will need a new pump and motor.

Near Brayton Ave, Cleveland, OH 44113
Corina B.

Corina B.

RANGE AMANA ACF3315AK CC that the cooktop is not lighting. Adjusted the wires to the igniter. Optest ok.

Near Crestwood Ln, Olmsted Township, OH 44138
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW0 Cc: not agitatingFound wash plate free spins. Pulled wash plate found wash plate and drive shaft are both stripped. Needs wash plate and gear caseCustomer does not want to repair at this time

Near Thomas St, Newbury Township, OH 44065
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW0 "CC that the power wash was adding time and did not finish a load. Advised cust the time is an est. cycle. Ran diag F0e3 Overload, f7e8 Motor Stator Over Temperature, f7e9 Locked Rotor f0e5 Off Balance Load. Ran a calibration an auto test. Started a rinse and spin with bath towels. Optest ok."

Near Grafton Rd, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc that unit will not fill Found cold water valve half way shut off Opened valve ran manual test on hot and cold valve OP TEST OK Ran auto test and calibration Customer added towels Watched until unit filled OP TEST OK

Near OH-14, Deerfield, OH 44411
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc: noise when unit starts up/ frost build up in freezerCustomer states the noise has been going of for approximately a year. Found frost build up in freezer on the drawers, found compressor was running and not making any abnormal sounds. Checked door gasket. Gaskets sealing completely, door is aligned properly. Found ice cream in the door. Advised customer it could potentially cause the door to not close completely. Entered diagnostics ran test 5 to listen to compressor. Compressor has no abnormal sounds. Tested evap fans. Fans sound good. Could not duplicate. Op test ok"

Near Gates Landing Dr, Chagrin Falls, OH 44023
Corey L.

Corey L.

WASHER MAYTAG LAT9704AAE "Customer complaint washer is leaking underneath, confirmed, started ex large load, unit filled and advanced to wash, unit is leaking from tub seal, quoted to replace if customer could find part since it’s unavailable through us, customer found part and ordered next day, scheduled, customer will call us if something happens to stall delivery"

Near Countryview Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER ROPER RTW4516FW2 CC that the unit is not starting a cycle. Found the drain hose on ground. Raised the drain hose. Started a cycle. Optest ok.

Near Southbend Dr, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSS42MDX05 "Cc: not coolingFound temps in ff at 50 degrees and freezer at 44 degrees. Found unit has no frost pattern, and is in a 15in vac. See a potential leak on compressor line. Unit needs pulled out. Charged unit to 2psi per BJ to allow unit to cool until we are able to return. ; schdld next appmnt for 8/30 FRI !"

Near Rindlewood Ln, Novelty, OH 44072
Brian M.

Brian M.

DRYER WHIRLPOOL WET4027HW0 Complaint was unit sucks In dryer sheets Visually inspected dryer vent and lint trap could not see any damage to lint screen or housing Could not verify if unit would snag a dryer sheet with clothes in unit because it’s in the store OP TEST OK

Near Nicholas Way, Kent, OH 44240
Jason N.

Jason N.

WASHER WHIRLPOOL MHW5630HC0 "Cc unit not draining and codes SdCustomer also says it’s take too long to wash, times are too long. advised her on wash options and how they affect cycle times. Ran diagnostics, found codes f4e1 for wash heater relay no feedback, F0e2 for oversuds. Checked heater resistance from j3 connector, resistance good at 17 ohms. Checked connectors on heater and thermistor. All check good, unit needs acu. Asked customer about detergent usage. She is using Tide non-he. Advised this will cause her suds and no drain/wet clothes issue. ; ordrng 1 W11322901 (cntrl-elec)"

Near Rockefeller Rd, Willoughby Hills, OH 44092
Brian M.

Brian M.

DRYER MAYTAG MEDC200XW1 "Cc of no heat found timer open during timed dry Needs timer ; ordrng 1 W10894766 (timer13671), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Madison Rd, Middlefield, OH 44062
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD4815EW2 Check temperature 152 coming out of dryer check ventilation out side and was clogged clear out opt test ok

Near Kenley Ct, Westlake, OH 44145
Joe O.

Joe O.

RANGE WHIRLPOOL CES3540AAC "Cc: rear right burner not working at all/ other burners not working properlyTurned on all burners on high, all burners red hot. Turned down to medium heat, then low heat. All burners are functioning as designed. Op test ok"

Near Ramsay Rd, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the control and auger motor. Brought core back for return. Optest ok.

Near W Wagar Cir, Rocky River, OH 44116
Brian M.

Brian M.

WASHER GE GUD27ESSJ0WW Cc of no drain Found unit to have water in tub ran spin cycle Unit drained but did not spin Found belt had slipped off and damaged pulley Called ge they said to replace pulley and rps sensor and belt ; ordrng 1 WH01X10608 (washer main assembly) and 1 WH01X20436 (drive BELT) and 1 WH03X20508 (washing machine moto) and 1 WL49X20360 (kit sensor speed)

Near Clinton St, Ravenna, OH 44266

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