We serviced a
WHIRLPOOL' RANGE
Model WFG505M0BS0
Near Cleveland, OH 44135
Dan
Job Details: 04/28/2017
Customer complaint that oven bulb broke in socket, removed bulb' installed new bulb,
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BB0
Near Cleveland, OH 44103
Dan
Job Details: 04/28/2017
Customer complaint that bulb is stuck in oven, found bulb broken and base stuck in socket, removed bulb, installed new bulb from customer stock, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44103
Dan
Job Details: 04/28/2017
Customer complaint that oven door glass is falling off, confirmed, unit needs new outer oven door glass(blk); ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 5/3 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB0
Near Mentor, OH 44060
Arthur V
Job Details: 04/28/2017
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/28/2017
Found bulb open and control not sending power to lamp. Needs control and bulb customer requests first call. ; orderng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL), schdld next appmnt for 5/3 WED 8-12,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY2
Near Cleveland, OH 44109
Robert A.
Job Details: 04/28/2017
Ran diagnostics, no codes, water temp after fill, 95deg, watched cycle, good water flow, excess soap in unit, need to use less soap, run hot water in sink before starting unit, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 04/28/2017
Found deli ui blank, checked ui, corroded, light also corroded, disconnected both, now dispensing water, needs deli ui and cover/light; ordrng 1 WPW10732682 (DELI UI ASM), schdld next appmnt for 5/3 WED !,
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Concord Township, OH 44060
Dan
Job Details: 04/28/2017
Installed new drain hose, op test good ; Job Cmpltd,
We serviced a
GE COOK TOP
Model PP980SM1SS
Near Chardon Township, OH 44024
Robert A.
Job Details: 04/28/2017
Found rt front error f153, inspected element, connection burnt, needs element end harness repaired; ordering 1 WB30T10062 (element lt. frt 219.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM1
Near Novelty, OH 44072
Robert A.
Job Details: 04/28/2017
Installed c/b and pannel, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Replaced control. Re calibrated per tech sheet. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MCWX655DW0
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Customer complaint that unit makes noise during agitation, found wash plate loose, tightened wash plate bolt, ran manual test cycle on heavy agitate, no noise heard, op test good ; Job Cmpltd,
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
We serviced a
KENMORE REFRIGERATOR
Model 363.78592896
Near Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Replaced ice maker. Op test good no balance per office. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
Ran diagnostics, comm problem, ohmed harness, good, resereset connections, good ran diagnostics again, good, started normal wash, good, op test okNote cust to install hot water hoseCalled eb; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Customer complaint that unit is leaking water, started normal wash cycle, found unit leaking from hot water fill hose, tightened connection, no leaks now, op test good. Also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Customer complaint that no buttons on user interface are working, control recieving 120vac, preformed stuck key test, control is good, control mounts are broken leaving control hanging in door, unit needs new user interface(ss) and control; ordrng 1 W11035586 (CNTRL ) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 5/2 TUE
We serviced a
WHIRLPOOL ELEC SLIDE-IN
Model GY397LXUB03
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
, Customer complaint that 6,9,and 0 keys are not working, confirmed, unit needs new user interface ; ordrng 1 WPW10207928 (swtch-memb155.08), 1, schdld next appmnt for 5/2 TUE !,
We serviced a
GE MICROWAVE
Model CVM1790SS2SS
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Installed new control board, op test good ; Job Cmpltd, O-emld
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM00
Near Sheffield, OH 44054
Dan
Job Details: 04/27/2017
Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, found partial frost pattern and ice chunk on inlet/outlet lines on freezer section evaporator, unit needs new fresh food section evaporator and compressor ; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 5/3 WED ! [***],
We serviced a
WASHER MAYTAG
Model MVWB725BW0
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Customer complaint of noise during agitation cycle, ran diagnostic test cycle, no error codes found, heard slight knocking sound during agitation, found rotor bolt loose, no damage to bolt or rotor, tightened bolt, no noise now, op test good ; Job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Avon Lake, OH 44012
Dan
Job Details: 04/27/2017
Customer complaint that freezer section is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 33 degrees, found partial frost pattern and ice chunk built up on inlet/outlet lines on freezer section evaporator, unit has non coated fresh food section evaporator, unit needs new fresh food section evaporator and compressor, customer to contact us on availability rescheduling, 3count job; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator),
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Westlake, OH 44145
Gail V.
Job Details: 04/27/2017
Customer complaint of loud squealing noise, confirmed, noise is coming from idler pulley, installed new idler pulley, no unusual noises heard now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAW1
Near Westlake, OH 44145
Dan
Job Details: 04/27/2017
Customer complaint that some control panel buttons are not working, found start button light flashing, ran diagnostic test cycle found 2-1(stuck key) error code, preformed stuck key test, control is good, unit needs new user interface(wht), user interface did not fail due to silver migration, ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXWH9
Near Geneva, OH 44041
Arthur V
Job Details: 04/27/2017
Replaced main ccu and control panel. Unit op test good Took core for return ------; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $262.78 Check # 1613, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kingsville, OH 44048
Arthur V
Job Details: 04/27/2017
, Found unit needs motor. Motor just hums. Turn by hand it starts. Blower wheel cracked. Needs motor ,blower wheel and clamp. Advised customer about fire hazard associated with foil style vents. ; ordrng 1 279827 (motor!dryer) and 1 WP3404162 (clamp) and 1 WP694089 (wheel), schdld next appmnt for 5/3 WED !,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Conneaut, OH 44030
Arthur V
Job Details: 04/27/2017
Found unit nut came loose and pulley and shield and belt were all damaged and need replaced ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (belt) and 1 WPW10550173 (shield), saved tckt [SdLink\290771a.png], schd next appt>Wed 5/3
We serviced a
GE WASHER
Model GTWP2250DWW
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/27/2017
Found tub broken see pics. Tube and shaft assy open. Motor light not coming on or flashing. Needs tub,motor and inverter, tube and shaft assy etc. unit is not worth repairing. Advised customer someone will contact him shortly--GS ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH20X10094 (motor and inverter a) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator) and 1 WH45X10120 (basket hub & ring xl) and 1 WH45X20473 (washer tub assembly),
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/27/2017
Cust states that he started the unit with the water off, Ran diagnostics f8e1, long/no fill, cleared codes, ran test cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MCD2358WEM02
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/27/2017
Installed ice door, door sealing, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Solon, OH 44139
Robert A.
Job Details: 04/27/2017
Recovered refrigerant, replaced comp, drier, evap, heat exchanger, pan heater, pulled 28"vac w/pump, watched, no change, charged 7.5 oz r134a, unit cooling, pressures good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Madison, OH 44057
Dan
Job Details: 04/27/2017
Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, bi metal buried in ice and open, jumped out bimetal, defrost heater started working, unit needs new bimetal, installed new bimetal, cleared ice, op test good, advised customer wait 24 hours before restocking fresh food section ; used 1 10442411 ([Alt for WP1044241) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS00
Near Cleveland, OH 44108
Dan
Job Details: 04/27/2017
Installed new ice chute door, washer, and sleeve, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model WASHER
Near Brook Park, OH 44142
Dan
Job Details: 04/27/2017
Customer complaint of loud noise during spin cycle, found bearings worn, found water leaking passed bearing seal into rotor/stator assembly, unit needs new bearings, rotor, motor, and rps sensor, customer does not want repair; ordrng 1 280146 (rotor180.22) and 1 W10435302 (bearing105.51) and 1 WPW10178988 (sensor32.36) and 1 WPW10419333 (stator172.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KENMORE RANGE
Model 790.96014403
Near Painesville, OH 44077
Arthur V
Job Details: 04/27/2017
Found bake element open and needs replaced ; ordrng 1 316075104 (element,bake), , schdld next appmnt for 5/2 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Chardon, OH 44024
Arthur V
Job Details: 04/27/2017
Cust complaint wrinkle shield never kicks on Cycled unit with wrinkle shield on. Unit op test good wrinkle shield is coming on and tumbling as designed. Unit tumbles and alarm goes off every 5 min CAN ONLY USE WRINKLE SHIELD ON AUTO CYCLES. DOES NOT WORK ON TIME CYCLES. ; Job Cmpltd
We serviced a
MFI2269FRZ00 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details: 04/27/2017
CC that the unit is not making ice. Checked water pressure, good. Ran diag test 192. Water did not cycle into the ice maker. Will need a new ice maker. Replaced ice maker from t/s. ran a cycle test, optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Concord Township, OH 44077
Arthur V
Job Details: 04/27/2017
Found unit needs bi-metal and door latch handle w/springs Also wax motor on vent not opening. ; ordrng 1 W10258275 (bi-metal) and 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WP8269259 (gasket) and 1 WPW10164259 (vent), schdld next appmnt for 5/2 TUE !,
We serviced a
WED8000DW3 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Corina H
Job Details: 04/27/2017
CC that the dryer does not turn on. Checked voltage at the terminal block L1 to N 0v L2 to N 120v L1 to L2 0. Checked the wall outlet same voltage as the terminal block. Will need an electrician.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near North Madison, OH 44057
Arthur V
Job Details: 04/27/2017
Found water line brittle and severed at dispenser. Needs fitting with water line ; ordrng 1 8201537 (fitting), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $194.21 Check # 455, schdld next appmnt for 5/2 TUE 8-12,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near South Euclid, OH 44121
Corina H
Job Details: 04/27/2017
CC that the dryer is not drying. Checked voltage at terminal block l1-n 120v l2-n120v l1-l2 0v. Reset the breaker. Have correct voltage. Ran a cycle heater is cycling. Optest ok.; Job Cmpltd,
We serviced a
AMV1150VAS5 AMANA
Model MICROWAVE
Near Cleveland, OH 44113
Corina H
Job Details: 04/27/2017
Replaced control panel. Optest no good. Will need a main control. Talked to GS, office to order part.; ordrng 1 WPW10676698 (cntrl-elec)
We serviced a
MSD2651HEW MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Corina H
Job Details: 04/27/2017
Found the water filter backing back tab is broken. Which it does not stay in the ceiling when the water filter is in the unit. called GS and told him the filter backing is discontinued. He said he will reseach and let the cust know. ; ordrng 1 12688503 (FILTER BACKING),
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Corina H
Job Details: 04/27/2017
CC that water is freezing and hittting the evap. Fan. Found the water is leaking from the water fill tube and the tube line. Office to order parts. ; ordrng 1 218976438 (tube) and 1 241796407 (tube-water fill)
We serviced a
GLHS37EHSB7 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44128
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not cooling properly, ff temp at 65 freezer temp at 32, compressor and fans are running, rear wall in frz is covered with ice build up, defrost heater is good, bi metal checks out, unit is not defrosting properly, unit needs a new defrost control, spoke with gs ordering part ; ordrng 1 241739709
We serviced a
MMV1174DS1 MAYTAG
Model MICROWAVE
Near University Heights, OH 44118
Chris H.
Job Details: 04/27/2017
, Customer complaint that unit is not heating, placed glass of water inside unit started for 2 minutes, unit is not heating, magnetron is not damaged tests less than 1 ohm, plugged unit in unit is pulling over 3 amps, tested cap unit needs a new cap and diode, spoke with gs ordering parts recommeded mag as well ; ordrng 1 W10492278 (diode) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron)
We serviced a
JGSP42SET1SS GE
Model RANGE
Near Novelty, OH 44072
Chris H.
Job Details: 04/27/2017
Customer complaint that units bake is not working, found ignitor open, unit needs a new ignitor, replaced ignitor from ts
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Maple Heights, OH 44137
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is taking a long time to dry, started unit on timed dry high heat, unit is not heating, found thermal cutoff open, replaced thermal cutoff kit from ts, customer has foil vent advised fire hazard, foil vent runs into a 3inch diameter pipe, explained correct size and airflow to customer,op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Robert A.
Job Details: 04/27/2017
Installed valve and actuator, ran recal, good, op test ok; Job Cmpltd,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Bedford Heights, OH 44146
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not dispensing water or making ice, unit was not not receiving correct water pressure, opened vale unit is dispensing water correctly, customer has bullet peircing valve advised to have replaced with a ball valve, op test good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 04/27/2017
Complaint, not disp ice, checked, ice in bin, yes, tested disp, auger running, replaced bin, disp ice, found door bowed in where door switch hits, not always closing the switch, needs door Called wptl after 10 min, call was dropped call tl gs; ordrng 1 13107322SQ (dor-fip ss LEFT), schdld next appmnt for 5/5 FRI !,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Solon, OH 44139
Chris H.
Job Details: 04/27/2017
Installed new console and button, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, OH 44139
Robert A.
Job Details: 04/27/2017
Unit running when tech arrived, found vent leaking; ordrng 1 WP8269259 (SEAL) and 1 WPW10274926 (DRFLECTOR) and 1 WPW10428211 (VENT) and 1 WPW10605015 (DISP), schdld next appmnt for 5/2 TUE !,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 04/27/2017
Installed sensor and motor/heater, ran unit, op test ok;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland Heights, OH 44118
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is not filling to the correct level and drains out, found drain hose laying on floor, corrected drain hose started unit on normal cycle unit filled to proper level,cleared long fill no fill code, unit is operating as designed ; Job Cmpltd,
We serviced a
MDB7749SBW0 MAYTAG
Model DISHWASHER
Near Highland Heights, OH 44143
Chris H.
Job Details: 04/27/2017
Customer complaint that units ui is not responding to commands, pessed normal cycle button did not react only auto clean light is lite, cancelled cycle unit responded, ran diagnostics found 10/1, ran service cycle, certain buttons are still not responding, unit needs a new user inter face, contacted wp techline to document findings, spoke with mark ref 7718900943, customer to contact wpl to try and get auth# for parts and labor, customer will contact office
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2017
Installed shifter and cam, tested by hand, both shafts turn free, removed basket, found hub smooth, needs hub, talked w/gs; ordrng 1 W10528947 (hub) and 1 W10771760 (GEAR CASE), schdld next appmnt for 5/2 TUE ! [**],
We serviced a
KSEB900ESS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44115
Chris H.
Job Details: 04/27/2017
Installed cooling fan, op test good ; Job Cmpltd,
We serviced a
AGR6303MFS0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Chris H.
Job Details: 04/27/2017
Customer complaint that unit is heating up then the unit is constantly clicking, preheated unit to 350 flame shut off, unit is cycling as designed, customer is not used to a dsi system, unit is operating as designed ; Job Cmpltd,
We serviced a
WDF560SAFW0 WHIRLPOOL
Model DISHWASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 04/27/2017
Customer stated that the same thing that happened before happened again, unit made a clunking sound and then over filled, ran diagnostic cycle, called Techline, spoke with Kevin, SR#7718909532, verified door switch operation, recommended replacing fill valve and checking supply pressure, valve is not t/s, have to order; ordrng 1 WPW10327249 (valve-inlt)
We serviced a
MDBH979AWS3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/27/2017
Start button not working, invoked diagnostics, ran through service test, tried pressing start again to advance through steps, nothing, unit needs UI,; ordrng 1 W10811155 (panel-cntl)
We serviced a
JIM158XYCX1 JENNAIRE
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 04/27/2017
Ran diagnostics, went through test very quickly, ran again manually this time, went through all steps correctly, replaced valve per service pointer, intermittently shuts off completely, no light, checked wiring, no loose connections found, unit cut off right after starting it, outlet is good, needs main control; ordrng 1 WPW10485960 (cntrl-elec),
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/27/2017
Bulb is out in lower oven, explained that this is not covered under warranty but we would order as a one time courtesy, also had me check convection fan, definite noise, wobbling, not sure if shaft or blade assembly is culprit, ordering both; ordrng 1 8009 (light bulb) and 1 W10794042 (nut) and 1 W10794420 (motor-fan) and 1 W10819914 (fan-convct)
We serviced a
KUDS30IXBL4 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/27/2017
Unit is leaking out of right front, unit is level, gasket appears worn at bottom right where leaking is happening, ordering gasket; ordrng 1 W10300924V (gasket),
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/27/2017
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 04/27/2017
Replaced defrost control, op test ok.; Job Cmpltd,
We serviced a
NFW7300WW00 AMANA
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 04/27/2017
Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:
We serviced a
NFW7300WW00 AMANA
Model WASHER
Near Olmsted Falls, OH 44138
Alice M.
Job Details: 04/27/2017
Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:
We serviced a
WFW9640XW00 WHIRLPOOL
Model WASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 04/27/2017
Washer was pretty loud during a high-speed spin cycle the inner drum had no play drum bearings appear to be good I took the belt off and spun the motor I can hear a little bit of noise coming from the motor and I can hear almost no noise for the tub the unit needs a new motor; ordrng 1 WP8182793 (MOTOR)
We serviced a
M1TXEGMYW MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/27/2017
Things in the fridge raider were freezing I adjusted the temperature in explain to him that things on the top shelf by the vent will freeze unit tested good; Job Cmpltd,
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Gates Mills, OH 44040
Jeff M
Job Details: 04/27/2017
Installed new part unit op tested good ;
We serviced a
MHWE300VF MAYTAG
Model WASHER
Near Reminderville, OH 44202
Jeff M
Job Details: 04/27/2017
I found a thumbtack lodged inside the pump I remove the thumbtack unit tested good; Job Cmpltd,
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Solon, OH 44139
Jeff M
Job Details: 04/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
TPX21PRXD WW GE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Jeff M
Job Details: 04/27/2017
The drain in the back was frozen I steamed the drain out unit tested good
We serviced a
ADB1300AFW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Chad P.
Job Details: 04/27/2017
Found wash motor not running. Motors ohms out of range. Control is sending out power. Needs sump assy replaced.
We serviced a
WFW9550WL00 WHIRLPOOL
Model WASHER
Near Columbia Station, OH 44028
Chad P.
Job Details: 04/27/2017
Found hole in pressure switch hose. Patched but needs replaced.
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/27/2017
Found timer grinding and not heating in the more dry setting. All other settings are working. Needs timer replaced. ; ordrng 1 WPW10642928 (TIMER. ),
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/27/2017
Found drive gear broken. Needs replaced. Comes as kit. ; ordrng 1 882699 (gear-drive, KIT),
We serviced a
GI6SARXXF02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details: 04/27/2017
Found duck bill failed. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MAV6000AWQ MAYTAG
Model WASHER
Near Euclid, OH 44132
Chad P.
Job Details: 04/27/2017
Installed pump. Op test ok.
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 04/27/2017
Installed door and switch. Op test ok. ; Job Cmpltd
We serviced a
ISC23CDEXY02 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/27/2017
Found unit running and cooling correctly at this time. Aligned doors and corrected ice basket alignment to auger. Op test ok. ; Job Cmpltd
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/27/2017
Found flood safe hoses tripped. Advised to replace with non flood safe. Op test ok. ; Job Cmpltd
We serviced a
WTW8500DR2 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/27/2017
No stored faults. Ran calibration and mixed loads. Advised on setting. Cust showed pics of clothing with residue on it. Operations check normal with washer. Advised to take issues up with cust service if needed. ; Job Cmpltd
We serviced a
NTW4700YQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Brian B
Job Details: 04/27/2017
CC of clothes coming out wet. Ran diag.. no codes.. leveled machine. Reset power.. Ran calibration and auto test. Ran a rinse and spin with clothes. Completed cycle. Clothes came out ready for dryer. Optest ok.;
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/27/2017
CC that machine shuts off.. ran diag. F7E0.. loss of power to control. Found worn outlet. When cord is jiggled, loss of power at control. Plugged into another outlet. Ran ser cycle. Optest ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Brian B
Job Details: 04/27/2017
Found machine at room temp and shut off on control. Turned on. Machine started cooling. Ran diag.. all systems are functioning correctly.. advised customer on how to turn machine on and off. Optest ok.; Job Cmpltd,
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Brian B
Job Details: 04/27/2017
CC that oven sometimes lights and other times dies not light. Sometimes oven will heat to 350 and then will not relight. Checked outlet. Proper polarity and ground. Customer stated that sometimes he can hear 4 clicks and then oven will shut down. This is intermittant ignition. Replaced ignitor from t/s. Grounded burner with a # 12 stainless screw. Set oven to 350. Oven lit on first click. Waited for oven to cycle several times. Burner relights every time. Advised customer to monitor and place another call if problem returns. ; (created new UIS, deleted prior attachment to UisID 113864), used 1 WP9758079 (ELECTRODE-BAKE BURNER) from stock, Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 04/27/2017
Found machine full of water. Plugged in and cancelled cycle. Machine drained out. Ran diag.. f7E5 code, shifter fault... checked for friction on drive train . None found.. checked lower components. Found cam had come apart and is melted. Replaced from t/s. Ran calibration, auto test, and rinse and spin.. optest ok...; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
KBLO36FMX01 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 04/27/2017
Found machine not defrosting. Removed evap cover. Solid ice. Placed machine into diag, step 7, defrost. Display reading 02 for open bimetal. Ohmed out bimetal. Closed. Ohmed out wiring from bimetal to board. Pink wire open.. Found found loose wire in connector from main board. Repaired wiring. Tested defrost circuit. Optest ok.
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 04/27/2017
Updated pop.. sent pic. Found drain hose laying on floor. When machine is plugged in, drain pump starts running. Machine is in safety drain mode. Let run for 10 min. Control reset. Ran diag. F8E1 code, no fill, long fill. Cleared code. Ran calibration, auto test, and drain and spin. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Parma, OH 44129
Dan
Job Details: 04/26/2017
Customer complaint that unit takes too long to dry clothes, unit is receiving proper power from supply, started timed dry cycle, unit did not heat, ran diagnostics found f4e4(L2 line voltage error), f4e3(restricted airflow), f4e1(heater relay or connector problem) error codes, found heating element open, element is receiving 240vac, unit needs new heating element; ordrng 1 WP8544771 (element), schdld next appmnt for 5/1 MON !,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 04/26/2017
Unit cuts off during cycle, started diagnostic cycle and unit had no errors but it cut off as soon as it began to fill, and beeped as if it was done, went back into diagnostics, same thing, no error codes, cut off and beeped, started a normal cycle and it filled and began washing, cancelled, ran SB inquiry, has parts coverage on main control and UI, spoke with GS, verified polarity correct at junction, unit needs main control, ok to order; ordrng 1 W10866116 (cntrl-elec),
We serviced a
GSS20GEWRCC GE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 04/26/2017
Installed heater kit, waited for heater to warm up, tested, no flow, called GE, door has to be manually thawed, 5-24 hours door open, tape door switch and cover opening with cardboard, advised customer to do so, leaving ticket open for;
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details: 04/26/2017
Handles sent appear to be wrong, ordering correct part number; ordrng 1 W10861225 (handle)
We serviced a
CVM1790SS2SS GE
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/26/2017
Replaced door switch, fan and interior light on constantly, RY1 is stuck shut, need another control board; ordrng 1 WB27X10866 (pwb(pcb) asm sub), schdld next appmnt for 4/27 THU 12-5, saved tckt [SdLink
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 04/26/2017
Replaced defrost control, cleared ice, turned unit on and found evap fan motor not running now, checked for voltage to fan motor, present, checked motor, open, need to order; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 4/27 THU !, saved tckt [SdLink
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina H
Job Details: 04/26/2017
CC that the ff door is not opening easy. Found the plastic piece of the door has broken off. Sent pic. The door cam is worn down. The bracket is broken. Ofiice to order parts. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket) and 1 WPW10470155 (cam-door
We serviced a
5400485 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44113
Corina H
Job Details: 04/26/2017
Office to reseach the cost, to modify the refrigerator. The cust. Wants it to start cooling again.
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Chris H.
Job Details: 04/26/2017
Installed new control, unit would not enter manual test cycle for calibration then began flashing communication error again, talked with gs checked magnet in lid lock, ordering console and lid lock, took core for return ; ordrng 1 W10838672 (console) and 1 W10861642 (latch),