We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/16/2023
"CC that the front right burner does not work properly. Confirmed. Found the switch buzzing. Will need a new switch; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Brook Park, OH 44142
Marie V
Job Details: 08/16/2023
"Cc that unit is not filling up. Confirmed, found rotor was off the unit. Installed back in, ordering gearcase, impeller and slider. ; ordrng 1 W11449841 (Gercase) and 1 W10734521 (Slider) and 1 W11510461 (Impeller)"
We serviced a
MAYTAG DRYER GAS
Model DG612
Near Brecksville, OH 44141
David R
Job Details: 08/16/2023
"Cc unit not heating. Ignitor glowing but no flame. Bad gas solenoids. Replaced from t/s. Tested. Heating and cycling, good. Op Test Ok.; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Brooklyn, OH 44144
Marie V
Job Details: 08/16/2023
"Cc that the unit is not draining. Confirmed, found drain clogged up, corrected issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Ridgeville, OH 44039
Angel
Job Details: 08/16/2023
Cc that unit is making a squeaking noise and played me a video of issue. Checked underneath unit to see if I saw anything out of place but everything looked good so I ran a test cycle to see what it would do and it starts squealing on a fast spin replaced belt and cam to see what it would do but was still doing the same thing will be ordering gearcase.; ordrng 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Bill
Job Details: 08/16/2023
"Cc not making ice, confirmed cc. Changed ice maker and valve, cycled ice maker. Opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADT2
Near Brecksville, OH 44141
David R
Job Details: 08/16/2023
"Cc unit not washing. Water will go into unit. Control board is making a lot of clicking noises. Seems some relays shorted, wash motor not getting power and not correct resistance. Will need control and wash motor. Also customer when opening door, getting a big clicking noise. Hinges and springs worn. Ordering control, motor, hinges and kit.; ordrng 1 WPW10671942 (Pump wash motor) and 1 W10854220 (Control) and 1 WP8534853 (Hinge right) and 1 W11612302 (Hinge left) and 2 WP8270020 (Springs)s and 1 8194001 (Link kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44111
Marie V
Job Details: 08/16/2023
"Cc that the fresh food section has condensation. Confirmed. Sealed liner , advise cust to monitor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near North Royalton, OH 44133
David R
Job Details: 08/16/2023
Cc no FZ light. Frost stuck in door switch. Flicked a couple times to get frost out. Good. No charge.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
David R
Job Details: 08/16/2023
"Cc unit bouncing around a lot in spin. Pushed down basket, bouncing around. Ordering suspension rods. ; ordrng 1 W11130362 (Suspension rods)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near North Olmsted, OH 44070
Marie V
Job Details: 08/16/2023
Replaced control tested all buttons and oven and burners. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Bay Village, OH 44140
Marie V
Job Details: 08/16/2023
"Cc that unit is not heating. When testing unit to confirm complaint heard spark noises, unplugged unit and took apart. Found heating element broke into small pieces inside and shorted to ground. Will need new heating element. Cust will call back if he wants to continue ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Strongsville, OH 44149
David R
Job Details: 08/16/2023
"Replaced mullion rail. Went into diagnostics, tested rail, can feel heat coming from it. Also used heat gun to conform both FF gaskets and make sure there were no gaps. Advised make sure people are closing door all the way. Monitor. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Amherst, OH 44001
Angel
Job Details: 08/16/2023
"Cc that unit is not washing. Confirmed cc, ran unit and pump is not running checked at control and it was good checked wiring underneath good as well will need to order wash pump.; ordrng 1 W11025157 (Wash pump)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Independence, OH 44131
Bill
Job Details: 08/16/2023
"Cc not much water entering unit, confirmed cc. Entered diagnostics found error code f8e1 long fill. Entered component test found cold valve not turning on. Found unit is under warranty through entitlement. Ordered new water valve, scheduled follow up for 8/18 a.m.; ordrng 1 W11220230 (Water valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Avon, OH 44011
Marie V
Job Details: 08/16/2023
"Cc that top rack is falling off. Confirmed, found wheels broken. Replaced wheels. Tested tack. Everything else looks good on unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Amherst, OH 44001
Angel
Job Details: 08/16/2023
Replaced ice cute tested again with a tablespoon of water to make sure it was sealing properly and it was asked customer to monitor for now opt test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Independence, OH 44131
Bill
Job Details: 08/16/2023
"Cc water coming from bottom as unit washes, confirmed cc. Unit is leaking from gear case, will need new gear case. Gave estimate on repairs. Customer chose not to continue with repairs at this time.; used 1 W11393685 (Gearcase) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AD3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/16/2023
"CC that the door light flickers and makes a popping sound when opening the door when running, sometimes says door on screen. Tested several times, working as designed. Heating properly. Could be the door switches; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Painesville, OH 44077
Dan H
Job Details: 08/16/2023
"Installed new fans and controls , op test no good , lower fan not running, unit needs new fan; ordrng 1 W11598119 (Blower)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/16/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 2.26 oz of r600. unit cooling, pressures good, op test ok Advised Cust to replace the plastic waterline with a braided flex or copper line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 08/16/2023
"Customer complaint of frost build up in freezer section , doors are sealing, cabinet is not separated from the liner, no other air leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Beachwood, OH 44122
Corina B
Job Details: 08/16/2023
"Replaced the Orfice holder, burner head and cap. Tested. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Ashtabula, OH 44004
Dan H
Job Details: 08/16/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 5 degrees, good frost pattern on evaporator, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Manny
Job Details: 08/16/2023
"Replaced parts ordered, opt test ok, advise customer to allow 24 hours for proper ice production"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/16/2023
Cc: gasket falling offFound door does not have enough groove to hold gasket. Needs freezer doorOffice to reschedule ; ordrng 1 LW10636232 (dor-fip)
We serviced a
KITCHENAID RANGE
Model KEBS209BSS00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/16/2023
"Cc: upper oven turned itself on, err messageFound error code f2e1(stuck key). Checked ui harness. Ui connection is seated properly. Needs uiUi discontinued; ordrng 1 W10359760 (panl-cntrl(discontinued))"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Cleveland, OH 44128
Manny
Job Details: 08/16/2023
"Cc that the door is loose and the lint screen doesnt go down, verified and bulkhead warped and lint housing bent in, unit needs lint kit, bulkhead and inner door, customer will not proceed with the repair ; ordrng 1 W10906551 (moisture sensor kit) and 1 W10673491 (bulkhead) and 1 W11465962 (Inner door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3430GS00
Near Solon, OH 44139
Joe O
Job Details: 08/16/2023
"Cc: front right burner clicking after ignitingFound burner continuously clicking after igniting. Cleaned igniter and burner head. Still clicking. Needs spark module, switch harness, and igniter; ordrng 1 WPW10475147 (module-spk) and 1 W11661907 (Spark harness) and 1 W10862323 (igntr-surf)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Cleveland, OH 44128
Manny
Job Details: 08/16/2023
"Cc unit that unit is making noise when washing and leaving the clothes wet at the end of cycle, verified and ran test cycle and bearings noise, unit needs tub assembly; ordrng 1 WPW10409997 (tub-outer( under 10 years warranty))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44120
Manny
Job Details: 08/16/2023
"Cc it not cooling, verified and frost buildup on evap, heater wire broken, ordering heater and control; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW11
Near Cleveland, OH 44103
Jason N
Job Details: 08/16/2023
Cc FF door gasket coming off and light bulb is missing Reinstalled ff door gasket and used silicone to seal in place. Replaced ff light module with misc truck stock part. Op test good. ; used 1 W11577968 (Bulb) from stock
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Aurora, OH 44202
Joe O
Job Details: 08/16/2023
"Cc: standing water, not spinning out properlyRan drain and spin. Found unit not draining. Found drain pump receiving proper power. Ohmed out drain pump. Found drain pump out of range. Needs drain pump; ordrng 1 WH11X29539 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44106
Jason N
Job Details: 08/16/2023
"Installed burner tube, ignitor and outer door glass. Hooked up unit to power and gas. Ran cooktop and oven tests to ensure proper operation. All burners checked good. Oven test to 350 degrees checked good, good ignition and preheat. All functions passed. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MW00
Near Cleveland, OH 44118
Manny
Job Details: 08/16/2023
"Replaced all parts ordered ran bake test on both ovens and good, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bedford, OH 44146
Joe O
Job Details: 08/16/2023
Installed lid. Started unit. Latch not unlocking. Replaced latch. Tested. Op test ok; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Euclid, OH 44123
Jason N
Job Details: 08/16/2023
Cc unit door needs replaced due to broke glassReplaced unit door using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/16/2023
Cc: ice build up on fan coverFound ice build up is from previous frosting issue customer had. She had another tech out who got unit to seal. Checked gaskets. Unit sealing. Op test okManufacturers date on ms tag shows under 1 year
We serviced a
JENN-AIR COFFEE MAKER
Model JJB6424HL0
Near Beachwood, OH 44122
Corina B
Job Details: 08/16/2023
Replaced the milk container. Tested. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Cleveland Heights, OH 44106
Manny
Job Details: 08/16/2023
"Unit working as designed, but needs vent cleaned opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Euclid, OH 44123
Jason N
Job Details: 08/16/2023
"Cc unit frost/ice buildup in freezer section, no cold enough, ice maker not workingFound ice maker had come off mount screws, excessive frost and ice buildup in freezer section, right side of freezer door not closing up to cabinet. Cleared ice from freezer section. Reinstalled ice maker, ran manual ice maker test cycle, ice maker indexed and filled mold with water. Checked freezer door for proper closure. Found right door slide rack gear is not timed with left side. Corrected gear placement. Door now sliding in correctly and sealing to cabinet. Advised customer to allow several hours for freezer to return to desired temperatures and for ice maker to resume ice production"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Chardon, OH 44024
Joe O
Job Details: 08/15/2023
"Cc: not cooling ff sectionFound temps in freezer at -3 degrees, ff at 59 degrees. Found damper is functioning, evap fan is functioning. Found ff thermistor reading out of range. Needs damper assemblyDamper shows limited stock. Office to reschedule; ordrng 1 W11645127 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Broadview Heights, OH 44147
Bill
Job Details: 08/15/2023
"Cc no ice, confirmed cc. Ran diagnostics error code e5 for ice maker thermistor. Ordered new ice maker, office to follow up as ice maker out of stock.; ordrng 1 W11658802 (Ice make)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Columbia Station, OH 44028
David R
Job Details: 08/15/2023
Cc unit getting water but not washing. Found F4E3 wash motor error. Ordering motor and control if needed. ; ordrng 1 W11665769 (Wash motor) and 1 W11306302 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/15/2023
Cc of plastic particles in ice Could not find the root cause Recommend replacement of ice bin and ice maker ; ordrng 1 W11548540 (Icemaker) and 1 W11185686 (ice-contnr)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lakewood, OH 44107
Manny
Job Details: 08/15/2023
"Cc that unit started squeaking again, verified and belt coming off again, replaced belt, pulley and shifter, started a cycle with towels no noise, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW02
Near Cleveland, OH 44111
Manny
Job Details: 08/15/2023
"Cc unit keeps making ice non stop, verified and lots of ice in bin, found bail arm in the wrong place, re install bail arm, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Valley View, OH 44125
Manny
Job Details: 08/15/2023
"Cc unit wasnt cooling, for like 3 days after they received it and plugged it in, stated that now its cooling and freezing, verified and temps in fz 6 and temperature in ff 38, checked components and passed, advise customer to monitor the unit and if any temperature changes to give his warranty company a call and well take another look, unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westlake, OH 44145
Marie V
Job Details: 08/15/2023
"Cc that the unit is beeping. Confirmed , found main water line coming in, is leaking, will need new water line installed. Cust will call installer or plumber to correct, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Gates Mills, OH 44040
Corina B
Job Details: 08/15/2023
Replaced the control. Fan turned on. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Jason N
Job Details: 08/15/2023
"Cc unit stopped in mid cycle Plugged unit in. Found display flashing f9e1 for drain problem. Checked under unit, connections look good. Checked power to drain pump. Missing N to drain pump. Found break in wire harness. Replaced wire and connector using customer supplied pre Id wire harness. Unit drained out. Op test good."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Perry, OH 44081
Dan H
Job Details: 08/15/2023
"Installed new element, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lorain, OH 44053
Angel
Job Details: 08/15/2023
"Cc that unit is making a grinding noise. Tested unit and could hear the sound, so I looked underneath and found that the pulley came loose and was rubbing on shield so I removed came and found it had a little oil on it from gear case explained to customer and stated that if I can at least retighten the pulley back up for now, but the cause of the noise was because of the nut on the pulley coming loose, used some loctite and reinstalled pulley tested unit and working fine for now explained to customer if issue happens again he will need gear case replaced with cam and belt."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chardon, OH 44024
Joe O
Job Details: 08/15/2023
Cc: water in ff bottomFound drain plugged. Cleared drain. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 08/15/2023
"Cc that unit is leaking from the left hand side corner Nd unit was beeping and drain pump running constantly. Confirmed cc, found drip pan for float switch with water causing the beeping and not letting her use the unit, also found it was leaking through the seal on the top left hand corner. Replaced seal and cleared out the drip pan for the float switch tested unit opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 10 degrees, Evaporator fan is running, unit was previously in defrost, compressor and condenser fan are running, good frost pattern formed on evaporator , unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Chardon, OH 44024
Dan H
Job Details: 08/15/2023
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW0
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/15/2023
"CC that there was water leaking from the unit. Started a cycle. Checked underneath no water leak. Started a another cycle with hot water, no leaks. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Parma, OH 44134
David R
Job Details: 08/15/2023
"Cc unit on anything other then time dry will not dry. Followed techsheet for sensors and thermistor checking. J13 wires from control to wires by door, black and red both have continuity, pass. No resistance between outer most contacts, pass. Sensors pass. Outlet thermistor, pass. In techsheet it says if everything checks fine. Order and replace control. Ordering control and sensors. ; ordrng 1 W11525997 (Control) and 2 WP3387223 (Sensors)s and 1 WPW10298258 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Brecksville, OH 44141
Bill
Job Details: 08/15/2023
"Cc door gasket coming loose, confirmed cc. Sealed and steamed door gasket. Opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near North Olmsted, OH 44070
Marie V
Job Details: 08/15/2023
Cc that unit is not making ice and unit just stared making ice. Verify wires at the door and found TN wire is pinched. Unit will need new door. Advice cust to take a look at the door. Also takes 6 to 8 weeks for door to arrive.; ordrng 1 W11390104 (Door)
We serviced a
KENMORE RANGE
Model 79074333311
Near Mentor, OH 44060
Jason N
Job Details: 08/15/2023
"Cc unit oven not heating, sometimes small gasRan bake test, found ignitor glowing faintly. Bake ignitor will need replaced. Quoted customer repair cost. Replaced ignitor using truck stock. Ran bake to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Jason N
Job Details: 08/15/2023
"Cc unit occasionally going offbalance, customer wants to ensure unit is operating properlyRan diagnostics, found codes f0e3 overload and f0e5 for offbalance load. Ran auto test cycle, all functions passed. Adjusted RF leveling foot as unit was slightly unstable. No issues found with unit. Advised customer on load sizing and load distribution when unit is in spin cycle. Op test good."
We serviced a
GE DISHWASHER
Model ZDT975SSJ2SS
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/15/2023
Installed ui. Fan no longer constantly on. Ran test cycle. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS956ESS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/15/2023
"Cc unit not igniting Found unit needing spark harness And top double burners and screws, rusted screws will require drill out ; ordrng 1 W11661579 (Harness) and 1 W11678108 (Spreader) and 1 WPW10639175 (holder-orf) and 1 W11173537 (holder-orf) and 4 W10635368 (screw)s and 1 W10836409 (burnr-head)"
We serviced a
GE REFRIGERATOR
Model PYR22KELHDS
Near Rocky River, OH 44116
Marie V
Job Details: 08/15/2023
"Cc that the unit stopped beeping but it was beeping and it wouldnt let you dispense water. Confirmed, theres a SB. Door switch has failed Unit will need door switches. ; ordrng 1 WR23X29170 (Door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.8770981
Near Avon Lake, OH 44012
Angel
Job Details: 08/15/2023
"Cc that ice maker is not producing ice. Checked temps and they were good, removed cover from ice maker and jumped it to make it cycle but noticed it was receiving voltage to the valve before it got to the part of the valve turning on and when it got to the fill part it would loose power also the arm on the ice maker is not even moving even if you try to turn it off it keeps on cycling unit will need ice maker replaced.; ordrng 1 4317943 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Painesville, OH 44077
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not starting, confirmed, user interface is unresponsive, reset connection to control, user interface lit up and started flashing f6e1(miscommunication between acu and ui) error and beeping erratically, unit needs new user interface, customer does not want repair at this time; ordrng 1 W11378949 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Solon, OH 44139
Corina B
Job Details: 08/15/2023
CC that there is a noise when its running. Confirmed. Found a hanger stuck in the blower wheel. Tested no noise. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Avon Lake, OH 44012
Angel
Job Details: 08/15/2023
"Cc that unit was not draining. Confirmed cc, drain pump was not even kicking on. Used my shop vac to remove remaining water, removed drain pump and found a piece of glass jamming it and also broke one of the fins. Gave customer estimate for new drain installed it tested unit opt test good.; used 1 W10348269 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Brecksville, OH 44141
David R
Job Details: 08/15/2023
Replaced cap and agitator. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Independence, OH 44131
David R
Job Details: 08/15/2023
"Cc unit not making ice, leaking. Found icemaker mold broken, icemaker was still calling for water and leaking over the side. Had surplus W10873791. Replaced icemaker. Tested. Good. Op Test Ok.; used 1 W10873791 ( Icemaker) from stock"
We serviced a
AMANA REFRIGERATOR
Model TH25TW
Near Shaker Heights, OH 44122
Manny
Job Details: 08/15/2023
"Cc unit not cooling, verified and unit compressor is humming temps inside over 70 degrees on both sections, units needs seal system repair, could not find the evaporator on parts list, spoke to BJ he located the evap but its discontinued.; ordrng 1 R0170061 (Evaporator (discontinued )) and 1 W10309990 (compressor) and 2 Wpw10143759 (Uv Drier)s and 1 12035101 (Temp control(discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not making ice, ran ice maker diagnostics found e5( ice maker thermistor is bad) error code, unit needs new ice maker , customer does not want repair at this time; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Parma Heights, OH 44130
David R
Job Details: 08/15/2023
"Replaced FZ fan. Tested in diagnostics, good. Turning on and spinning. Good. Reset temp settings. Good. Op Test Ok."
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW01
Near Bedford, OH 44146
Bill
Job Details: 08/15/2023
"Cc not freezing, confirmed cc. Found evap to be frozen over, steamed enough to get to heater connection and thermistor connection. Both thermistors tested with in range. Heater tested good. Customer said unit had been off for awhile, before they got it. Gave customer estimate for control board replacement. Customer stated they would thaw unit out and then monitor.; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Shaker Heights, OH 44122
Manny
Job Details: 08/15/2023
"Cc unit squeaking, verified and unit squeaking, Replaced pulley and rollers opt test ok"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Willowick, OH 44095
Jason N
Job Details: 08/15/2023
"Cc unit oven door glass separating, oven temperatures are off, burner flames are too highFound oven door glass is fine, the trim piece above the glass is slightly bowed and creating a small gap, adhesive pads are not holding to glass. Will try replacing trim. Ran oven temperature check at 350 degrees. Let cycle several times. Temps cycle from 385 peak to 340 on recycle. Advised customer average temperature is with manufacturer specifications. Adjusted all burners for lowest flame when set to low. ; ordrng 1 W11105139 (Brkt-glass)"
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/15/2023
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/15/2023
Cc unit has a smell I could not smell anything abnormal Advised customer to shut off and clean the fridge out and start from there
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44143
Jason N
Job Details: 08/15/2023
"Cc unit vibrating and knocking noise when in spinCustomer had a load running when arrived on Quick cycle. Let cycle run till the end. Unit operating properly, no abnormal noise hear at this time. Advised customer that rotor/stator models are generally noisier then belt driven and let her know what noises to expect during a cycle. Unit is operating as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4100AWQ
Near Avon, OH 44011
Angel
Job Details: 08/15/2023
"Cc that she had a small puddle of water in front of the unit and the person she spoke too on the phone stated it could be the dispenser. Verified and after diagnosing and running unit found it was leaking from float switch, I removed it and cleaned it out this unit is old and the float does not have a seal just lays in spot so I cleaned it and ran unit again and was not leaking anymore, asked customer to monitor for now opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/15/2023
"CC that there is water leaking from the left side. Confirmed. Found the drain pan bowing. Water leaking into the bottom of the cabinet. S code S16360 to cover labor.; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Roaming Shores, OH 44085
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not cooling and lights are flickering and user interface keeps flashing po , fresh food section temperature at 38 degrees, freezer section temperature at-5 degrees, unit needs new control; ordrng 1 W11224256 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cleveland, OH 44108
Jason N
Job Details: 08/15/2023
"Cc unit not making iceCustomer stated after recent install, unit did not produce any ice. Contractor had come out for another job and looked at the unit and found water line was not connected to unit. He connected it and unit has since produced ice, but customer wanted to ensure everything was hooked up properly and operating. All hookups checked good, unit is operating as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Maple Heights, OH 44137
Bill
Job Details: 08/15/2023
"Cc not agitating,confirmed cc. Found shifter not attached to cam, found service pointer about shifter issue. Changed shifter. Opt test good.; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland Heights, OH 44106
Manny
Job Details: 08/15/2023
"Cc unit leaking, verified and found Ff drip pan rusted and water not draining, unit needs drip pan replaced ; ordrng 1 W11162078 (pan-drip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Westlake, OH 44145
Angel
Job Details: 08/15/2023
"Cc that motor just kept running. Confirmed cc, plugged in unit and drain pump was just running canceled out cycle and ran a auto test and noticed water was turned off which customer stated she never touched the valves, turned on water and ran both a auto test and calibration and passed recommended customer to use less detergent and to always make sure water is on opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Olmsted Township, OH 44138
Angel
Job Details: 08/15/2023
"Cc that the console is lifting up. Confirmed cc, will need console replaced console is not sticking on some parts ordering console and ui office to reschedule both parts out of stock.; ordrng 1 W11660284 (Console) and 1 W11632709 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cleveland, OH 44144
Manny
Job Details: 08/15/2023
"Cc unit not agitating, ver and no codes, ran test cycle and unit working as designed, notice a stocking at the end of drain hose, and no draining properly, when unit drains the stocking inflated like a balloon and took like 5 minutes for half the water to drain, advise customer to remove that stocking, customer removed stocking and re ran diagnostics cycle unit working as designed, advise customer to monitor the unit and if any issues arise to give us a call. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Westlake, OH 44145
Angel
Job Details: 08/15/2023
Cc that the center portion of the division of the doors was hot and he had company come out to replace condenser fan but never turned on. Verified and started checking wiring unplugged harness and reconnected it and started running as should looks like it had a loose connection working as should at the moment.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44144
Manny
Job Details: 08/15/2023
"Cc unit not working and no water staying inside, verified and drain hose on floor drain and unit stuck in drain, cleared and ran test cycle and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details: 08/15/2023
"Cc same thing, not spinning. This will be the 4th/5th time replacing the hub. Hub is stripped. Not letting unit spin. Replaced hub from t/s. Ran diagnostics and calibration. Good. All components working. Unit is Op Test Ok.If happens again in future, advised customer to call Maytag. Otherwise would put in for replacing hub W10528947, agitator W11550891, basket W10752719; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Cleveland, OH 44113
Marie V
Job Details: 08/15/2023
Replaced bellow. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near South Euclid, OH 44121
Joe O
Job Details: 08/15/2023
Installed harness. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austinburg, OH 44010
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not heating, confirmed, power supply is correct, thermal fuse , thermostat , thermal cut off, element, and timer are good, unit needs new motor ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44128
Corina B
Job Details: 08/15/2023
Replaced the control. Heated the oven to 300*. Opt test ok. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44128
Bill
Job Details: 08/15/2023
"Cc noise during operation, confirmed cc. Found debris in the blower wheel, removed debris. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Berea, OH 44017
David R
Job Details: 08/15/2023
Cc unit stole piece broken. Had part from surplus W11457841. Replaced tested. Good. Ran diagnostics. Good Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Marie V
Job Details: 08/15/2023
Cc that the unit stared making a noise and then stopped cooling also ring hand side door is broken at the hinge area will need new door and that the door seal is broken.. Confirmed found lots of ice build up on evaporator. Showing open on control will need new bimetal. ; ordrng 1 W11334745 (Evaporator fan) and 1 W11435352 (Door) and 1 W11043763 (Control) and 1 WP67006337 (Fan blade) and 1 W10830274 (Seal) and 1 W11223753 (Emblem)