We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details:
08/25/2022
"Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Manny
Job Details:
08/25/2022
"Cc unit was not working and flashing lights, unit was stuck in drain, cleared out and ran diagnostics no codes found, ran test cycle unit finished with no issues, ran normal was with towels and unit staying on sensing never switched to wash and filled almost to the tub ring unit needs control. Replaced control with TS#W11170317, opt test ok, took core for return ; used 1 W11170317 from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details:
08/25/2022
"CC that the timer works on normal but not jeans. Checked the wires to the timer, good. Found the relay board not clipped in, reset the board. Turned the timer to jeans, not cycling. The timer could have a flat spot not allowing the timer to count down. Will need a timer. ; ordrng 1 WPW10185992 (Timer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details:
08/25/2022
"Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44119
Joe O
Job Details:
08/25/2022
"Cc: not running, clicking noiseFound no stored error codes. Ran auto test. Found unit not shifting. Actuator arm popped off. Replaced actuator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
08/25/2022
When I arrive to customer found only 4 ice cube on ice bin customer said thats all it made in two days check voltage to icemaker 120v all force icemaker and it dispense ice and fill with water working but if is not doing it all the time will need control; ordrng 1 W11035835 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
08/25/2022
Found condenser making loud vibration noise use cardboard and noise stop opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Columbia Station, OH 44028
David R
Job Details:
08/25/2022
"Customer had pop, customer under 1 year. Cc unit not cooling properly, still a little cold in FZ. Found Evap cover frosted over almost 1-2 in of ice covering cover. Went into diagnostics. Not getting voltage to heater circuit. Ordering control, harness with thermistor and heater.** 2 job count ; ordrng 1 W11546690 (Control) and 1 W11546681 (Harness) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS1
Near Eastlake, OH 44095
Jason N
Job Details:
08/25/2022
Cc unit oven door glas broke Replaced outer oven door glass using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Shaker Heights, OH 44122
Jason N
Job Details:
08/25/2022
"Cc unit still making noiseChecked rear refrigerant lines and compressor mounts. Manipulated lines away from compressor and bottom crossmember. Turned compressor on and off several times, did not hear any abnormal noises."
We serviced a
WHIRLPOOL RANGE GAS
Model WGG755S0BS01
Near Euclid, OH 44123
Corina B
Job Details:
08/25/2022
Replaced the igniter. Heated the ovens to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44119
Joe O
Job Details:
08/25/2022
Replaced element. Tested. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44118
Manny
Job Details:
08/25/2022
"Cc that door gaskets are broken, verified and both gaskets are broken and coming off the doors and they need to be replaced, ordering gaskets; ordrng 1 W11030683 (gasket-dor) and 1 W11574983 (Fz gasket)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details:
08/25/2022
"Customer complaint of f0e7 error code, confirmed, installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details:
08/25/2022
"Cc that unit got stuck into spin and wont cancel out. Confirmed once i plugged in unit unit started going into a spin. Unplugged unit looked underneath and found capacitor shorted replaced capacitor but unit was still acting up replaced shifter as well and no luck looks like control shorted out as well will need control and ui replaced ordering parts. ; ordrng 1 W11556725 (Control) and 1 W11481116 (Ui) and 1 W11414312 (Ui harness), used 1 W11395618 (CAPACITOR), 1 W10913953 (ACTUATOR), and 1 W11394572 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details:
08/25/2022
Customer had this washer delivered yesterday from home depot because the other one when it was filling it was making a loud sound when filling and he had question about how washer sounds when sensing. Ran unit in a normal cycle and the sound it was making when sensing and filling is completely normal let the washer get all the way to the washing process and its working as designed. Also customer wanted to hear unit when its spinning so I cancelled the wash and put unit into a drain/spin and everything is completely perfect. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Dan H
Job Details:
08/25/2022
"Installed new door closers and door switches, op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Euclid, OH 44117
Corina B
Job Details:
08/25/2022
"Replaced the control, thermistor and harness. Opt test ok. Advised cust to replace the plastic waterline with a braided flex line or a copper line."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAB
Near Lyndhurst, OH 44124
Brian M
Job Details:
08/25/2022
Could not get unit out of whole Feet will not go up any further While trying to pull unit out panels got warped weak and rusted frame Vent popped off and will not snap back into place ; ordrng 1 W10558072 (console) and 1 WPW10558074 (overlay) and 1 WPW10558067 (panel) and 1 W10567581 (vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44119
Joe O
Job Details:
08/25/2022
Cc: not coolingCustomer had unit unplugged upon arrival. Plugged unit in. Ran step 4 in diagnostics to test 3 way valve. 3 way valve functioning. Found unit is not building frost pattern on either evaporator. Needs compressor and ff evaporator; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near South Euclid, OH 44121
Jason N
Job Details:
08/25/2022
"Installed LED modules and fan, found evaporator half iced over, possible poor airflow or door left open. Steamed evaporator clear. Illumination restored to unit, good airflow in ff section. Op test good."
We serviced a
ELECTROLUX STACK W/D
Model FFEL3911QW0
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/25/2022
"Installed inlet valve and fill tube. Started normal wash cycle, filling, no leaks. Switch to spin and drain. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland Heights, OH 44106
Marie V
Job Details:
08/25/2022
Cc that the left door does not close all the way when shutting and open back up. Leveled doors. And explain cust that left door needs to be close first then right hand side door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Cleveland Heights, OH 44118
Marie V
Job Details:
08/25/2022
Cc that thinks that door was left open and that theres some frost onthe ice. Confirmed. Took temps -1* in freezer and 49* in fresh food. Found that temp on fresh food was set to lowest. Set back to recommended. Waited few min temp is going down. Explain cust that theres a good air flow coming in. Frost been going away since door is sealing now. Advice cust to monitor. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Parma, OH 44130
Gabriel P
Job Details:
08/25/2022
"Replace parts dr ordering,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details:
08/25/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44135
Angel
Job Details:
08/25/2022
Cc that she wasnt sure if the washer was supposed to sound the way it sounded when agitating. Ran diagnostics and ran a manual agitation and asked if that was the sound stated yes and the sound is completely normal also ran a auto test so she can hear all the other different sounds and she can a have a good idea of all the sounds and not worry about it. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cleveland, OH 44135
Angel
Job Details:
08/25/2022
Cc that the adjusters on the rack broke. Confirmed they were broken replace with updated adjuster. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Broadview Heights, OH 44147
David R
Job Details:
08/25/2022
Replaced main control and UI. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Corina B
Job Details:
08/25/2022
CC that the unit is not cooling. Fz 20* ff 40* checked the evap partial frost pattern. Will need a compressor and evaporator. Office to reschedule appointment. ; ordrng 1 W11546692 (Evaporator) and 1 W11370574 (Compressor)
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Pepper Pike, OH 44124
Brian M
Job Details:
08/25/2022
New ui damaged Was able to pull speaker off and swap it to the old board OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Painesville, OH 44077
Dan H
Job Details:
08/25/2022
"Customer complaint of f3e1 error code, confirmed, pressure hose is clear and not kinked or broken, unit needs new control, customer does not want repair; ordrng 1 W11112658 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Richmond Heights, OH 44143
Joe O
Job Details:
08/25/2022
"Installed gear case, and belt. Test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44120
Jason N
Job Details:
08/25/2022
"Cc unit not cooling in ff sectionCustomer stated he believes one of his grandsons left the freezer door open and caused the freezer to ice up. He unplugged it for a day and it was coping again, but he still heard a noise form the freezer. Found chunk of ice stuck around fan blades. Removed ice, good airflow to ff section. Lubricated freezer door rails using food grade silicone. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44106
Marie V
Job Details:
08/25/2022
Cc that the top shelf has a crack on it. Confirmed. Replaced shelf. Op test ok
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFH17F2QWB
Near Brecksville, OH 44141
Gabriel P
Job Details:
08/25/2022
"Found unit not defrosting try forcing it to defrost but did not found bad defrost timer customer will not fix ; ordrng 1 5304518034 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details:
08/25/2022
Cc freezer drawer not closing Found slides to be damaged and screw not wanting to stay in place Needs slides ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/25/2022
Installed light OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near South Euclid, OH 44121
Manny
Job Details:
08/25/2022
"Cc unit not heating properly and bottom oven was at over 700 degrees on their handheld oven temp probe, ran diagnostics no codes found, ran a 350 bake on top oven u it reaches 350 check temps with my oven temp probe and unit about 365 top oven cycles properly, reaches 365 flame goes off unit reaches 310 to 315 and flame comes back on till unit reaches about 365. Found bottom oven flame spreader not screwed in all the way and leaning to the left causing the flame on the right to shoot to the left side, Set bottom oven to a 350 bake unit reaches 350, checked temp with probe and unit at 372, and flame goes off when oven reaches about 330 flame comes back on unit unit reaches about 370. Unit is working as designed, advise customer to monitor the unit and if they see any over temp to try taking a picture of the temp on their temp probe, and to give us a call and well take another look."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details:
08/25/2022
"Cc: slow flow, measure fill not correctFound low pressure at dispenser. Pulled filter, water pressure returned. Advised to replace filter and re calibrate measure fill. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details:
08/25/2022
"Replaced tub, door, valve, switches, seal. Ran diagnostics. Good, told customer door new gasket a little stiff. Make sure to close firmly. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PYE22KYNCFS
Near Wickliffe, OH 44092
Jason N
Job Details:
08/25/2022
"Cc unit ice maker not workingRan manual ice maker cycle test 99, ice maker cycled and filled with water. Checked ice maker status, found top ice maker function turned off on interface. Turned ice maker on. Advised customer to allow several hours for ice production to resume. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mayfield Heights, OH 44124
Joe O
Job Details:
08/25/2022
Installed door. Cycled ice and water. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near North Royalton, OH 44133
Gabriel P
Job Details:
08/25/2022
Found noise coming from blower housing took unit apart to get to it found a stick stuck at the blower remove and everything started working as design; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Joe O
Job Details:
08/25/2022
Installed belt and valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Strongsville, OH 44149
Gabriel P
Job Details:
08/25/2022
"Found pulley and belt squeaking replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
08/25/2022
"Customer complaint that is not draining found something inside drain pump preventing from draining ; ordrng 1 WD19X24829 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/25/2022
Upon arrival unit working. Stated unit has been working. Advised customer the water valve may have fixed the issue. Advised customer to monitor over the weekend and contact on Monday to either close out job or get service.Please keep job open until we hear from customer on Monday; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44114
Angel
Job Details:
08/25/2022
Cc that unit will not cool and that it keeps shutting off and on. Unplugged unit and waited couple of minutes reconnected it and the compressor is humming pulling 8apms and gets hot real quick. Unit will need compressor replaced. Ordering part office to reschedule compressor out of stock.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Coupler 8/7) and 1 W11504420 (Coupler 8/6)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/25/2022
Cc unit stopped making ice Found ice build up behind icemaker system Pulled fridge found unit to have been leaking outside of cabinet This is a non repairable issue Customer to call Frigidaire
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Brian M
Job Details:
08/25/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland Heights, OH 44118
Marie V
Job Details:
08/25/2022
"Cc that the unit is making a grinding noise. Ran diag, no error code. Ran auto test. Unit sounded different. Tilted u it. Found screw for cam off. Replaced cam from T/S. Ran calibration. Tested unit. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Willowick, OH 44095
Jason N
Job Details:
08/25/2022
Installed freezer door using customer supplied part. Ensured good gasket contact to cabinet. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Seven Hills, OH 44131
David R
Job Details:
08/25/2022
Replaced blower wheel. Good. Tested. Good. Took a while to break wheel off. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Angel
Job Details:
08/25/2022
Cc that unit kept getting a F51 error code. Verified and noticed that the water supply lines were barely opened and looked underneath washer and rotor screw was completely loose removed and added lock tight and reinstalled tested unit and did not get the error code customer stated they would get the error code like 2 minutes into the beginning of cycle. Tested 2 times and unit worked as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Brian M
Job Details:
08/25/2022
Cc unit wont start Found motor not wanting to run Motor smells like its burnt but no physical damage seen Needs motor and cap; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Avon Lake, OH 44012
Angel
Job Details:
08/25/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW
Near Kent, OH 44240
Brian M
Job Details:
08/25/2022
Cc no ice Found ice maker turned off Icemaker sent was wrong part
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Jason N
Job Details:
08/25/2022
"Cc unit not spinning out, not finishing cycles, making a noise when agitation Ran diagnostics, found code f7e7 for motor unable to reach target rpm. Ran auto test cycle, all functions passed, slight noise from pulley when agitating. Replaced pulley using truck stock part. Ran rinse and spin cycle, noticed water coming in was hot. Found hot and cold lines reversed. Corrected water line connections. Restarted spin and drain. Unit spin out properly without any issues. Op test good.; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elyria, OH 44035
David R
Job Details:
08/25/2022
"Replaced thermistors, control, plunge. Found thermistor in FZ set in wrong place. Corrected. Tested. Good. 24 hours to return to normal temps."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, OH 44255
Brian M
Job Details:
08/25/2022
Cc deli drawer not self closing Found harness snagging and not allowing movementFixed harness OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Eastlake, OH 44095
Jason N
Job Details:
08/25/2022
"Cc unit LF burner stopped workingReplaced burner element and infinite switch using customer supplied pre Id parts. Tested burner operation, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, OH 44035
David R
Job Details:
08/25/2022
"Cc unit not making ice. The arm was up on ice maker. Indicating it was turned off. Let customer know, someone or something probably bumped it and turned it off. Customer kept on saying how was I suppose to know that. Referred her to pics and indications on icemaker and also referred her to read owners manual. Air filter and water filter lights on, referred her to owners manual to change and reset. Will need to be replaced every 6 months or can cause low water flow to dispenser and icemaker. Icemaker arm was just turned off, flipped down and called for water; saved tckt"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Orwell, OH 44076
Brian M
Job Details:
08/25/2022
Installed control Programmed personality Ran test drain test ok OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Independence, OH 44131
Corina B
Job Details:
08/25/2022
Replaced the ui. Brought core back for return. Heated both ovens to 350*. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Painesville, OH 44077
Dan H
Job Details:
08/25/2022
"Customer complaint that fresh food section section is not cooling, fresh food section temperature at 54 degrees, found fresh food section evaporator fan not running , unit needs new fresh food section evaporator fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Dan H
Job Details:
08/25/2022
"Customer complaint of noise and ice build up , found frost build up in freezer section , found door not sealed, reset tracks, door seals now, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Mentor, OH 44060
Dan H
Job Details:
08/25/2022
"Customer complaint that broiler is not working, started broiler, broiler heated, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKB0
Near Bedford Heights, OH 44146
Corina B
Job Details:
08/25/2022
"CC that the unit is dead. Confirmed. Checked power at the terminal block, 0 volts. A lot of mouse droppings on the floor. Theres a breaker that will not reset. Will need an electrician."
We serviced a
GE DRYER
Model GFDS350GL1WW
Near Highland Heights, OH 44143
Manny
Job Details:
08/25/2022
"Cc unit not working, stated unit wont tumble, verified and drum not tumbling, took unit apart and found belt broken and belt switch stuck open, unit will need belt and switch.; ordrng 1 WE12M29 (belt drive) and 1 WD21X10261 (switch interlock)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Willoughby Hills, OH 44094
Dan H
Job Details:
08/25/2022
"Customer complaint that unit is not coming on, confirmed, user interface is unresponsive, unplugged unit, plugged back in, user interface lit up, started normal dry cycle, op test good"
We serviced a
AMANA REFRIGERATOR
Model ARS2464BB
Near Cleveland, OH 44143
Dan H
Job Details:
08/25/2022
"Installed new valves and guest fitting, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Wickliffe, OH 44092
Dan H
Job Details:
08/25/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator frozen solid, unit need new fresh food section evaporator thermistor and control; ordrng 1 W10837236 (Thermistor) and 1 W10807590 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
08/25/2022
"Installed new door handle, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details:
08/25/2022
"Installed new thermostat and timer, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Bedford Heights, OH 44146
Corina B
Job Details:
08/25/2022
CC that the unit is dead. Confirmed. Found the cord is chewed. Will need a new cord. ; schdld next appmnt for 8/31 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Solon, OH 44139
Corina B
Job Details:
08/25/2022
"CC that there is water in the tub and leaks on the floor, has to turn the water off to the dishwasher. Turned water on, not leaking into the tub. Started a cycle filled correctly. Drain loop is above the sink. 0 volts to the valve from the control. Could have the valve weeping. The hinges are broken. Will need a new valve and hinges. Possibly the control, is nla. ; ordrng 1 8534963 (Control) and 1 WP8531669 (Valve) and 1 8194001 (Link), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lyndhurst, OH 44124
Manny
Job Details:
08/25/2022
"Cc unit takes too long to dry, pull unit out and noticed no vent instead unit had a sock on the vent that they were using as a lint catcher, removed sock and was full of lint blocking the outgoing hot air. Tested unit and unit heating properly, Advise customer to install a vent on the unit she said that it has never dry in one cycle, I asked if the sock have been there since day one and she said yes, I told her that the sock will impede the airflow of the unit. Unit is working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near University Heights, OH 44118
Marie V
Job Details:
08/25/2022
"Cc that the unit is not working at, all. Confirmed. Found fuse open. Will need new fuse. ; ordrng 1 W10258275 (Bimetal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Shaker Heights, OH 44122
Marie V
Job Details:
08/25/2022
Replaced adjuster. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Marie V
Job Details:
08/25/2022
Cc that the unit gets stuck in wash cycle. Ran diag found error code F8E1 long fill no fill. Drain hose was on the floor. Started a cycle water was siphoning. Showed cust. Drain hose needs to be installed 39 inches from bottom of unit to avoid siphoning. Ran calibration. Cust started a cycle with clothes. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Avon Lake, OH 44012
Angel
Job Details:
08/25/2022
Cc that unit was displaying an loc and would not start. Verified and unit had the control lock activated disabled it and explained customer how to activate it and disable it. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Manny
Job Details:
08/25/2022
"Cc unit leaking from left side, ran test cycle and unit coming from the back, water coming out of the pump&motor unit will need pump&motor and door seal. Customer needs to remove the unit due to a loose electrical wire under the unit and a copper pipe that can snag the heater wires.; ordrng 1 W11416363 (Pump&motor) and 1 W11606677 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Parma Heights, OH 44130
Manny
Job Details:
08/25/2022
"Tap system Was trying to evacuate r600 out of the system noticed no refrigerant in the system, charged with nitrogen pressure going down slowly used micro leaks detector but no leaks detected, was about to start removing components, when pulled filter to cut and the steel tube snapped, stopped cutting and recharge with nitrogen and nitrogen coming right out of the steel tube, and tube cam off the cabinet spoke to AB he advise trying to pull the tube out of the cabinet to see if theres any slack but cant pulled it out he advise calling wpl tl, called wpl tl and spoke to butch, unit will be send for review for exchange.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brook Park, OH 44142
Marie V
Job Details:
08/25/2022
"Cc that the rinse cycle stops and that the unit shows the light is flashing. Ran diag, no error codes. Ran auto test pass. Started rinse and spin and I paused the cycle. Asked cust if this is the way it looks. He said yes, I have to move the know or press start to make it work. Verify water pass. Replaced latch from T/S. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Angel
Job Details:
08/25/2022
Cc that he thinks refrigerator is leaking from behind. Unit does not have any water supply hooked up so i was looking and saw that the stains in back of fridge looks like there coming from floor or wall where the refrigerator is at took off compressor access cover and drain pan looked good move fridge out of spot and everything seemed clean in drain pan area and no water leaking from it. Explained to customer that the refrigerator is fine cant find any water leaking and showed him the floor and wall also took a picture of it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/24/2022
"Cc unit not coolingFound both sections on unit at 65 degrees, no frost pattern on evaporator. Tapped system, low side at 15 in/hg vacuum. Ordering compressor and uv dye drier, parts covered under KA 120 mo. warranty. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details:
08/24/2022
"Cc unit not washing and making a noise, ran diagnostics no codes unit started making a loud grinding noise, tilted unit back and everything looks good but gearcase case bearings are making a lot of noise, unit will need a gearcase, and cam.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Newbury Township, OH 44065
Corina B
Job Details:
08/24/2022
"CC that the unit is not making ice. Confirmed. Found the ice maker arm not inserted correctly. Corrected the arm, ice maker cycled. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Elyria, OH 44035
David R
Job Details:
08/24/2022
"Customer said she was having streaks on darks. Ran vinegar on Clean Washer cycle, couple days later ram darks with less detergent. Good. Working correctly. Wants inspected and checked. Ran diagnostics, no error codes. Ran test 51/52. Good. Ran a heavy cycle to show customer height level. Good. Unit is good. Op Test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Angel
Job Details:
08/24/2022
"Steamed out all ice and frost from ff section evaporator and Replaced main control, ui, drip pan and fan with harness. Opt test ok."
We serviced a
MAYTAG DRYER
Model Med9000yg0
Near Lakewood, OH 44107
Angel
Job Details:
08/24/2022
"Cc that unit was squealing. Ran unit and the squeal is from the idler puller used repair kit to replace belt, idler pulley and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KOCE500ESS06
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/24/2022
Installed ACU control. Ran bake test to 350 degrees. Oven preheated and cycled properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Elyria, OH 44035
Joe O
Job Details:
08/24/2022
Cc: leaking from freezerFound drain tube plugged. Need drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near University Heights, OH 44118
Manny
Job Details:
08/24/2022
"Cc unit leaking from the door, found a wither corn sprout in the door gasket, removed and ran diagnostics cycle no codes and unit finished without any leaks. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Marie V
Job Details:
08/24/2022
"Cc that the unit is making a loud noise. Confirmed. Took temps freezer at -0* and fresh food at 39* 40*. Found fresh food section evaporator full with ice. Thermistor under ice reading 7khms. Ordering control and thermistor and pan. ; ordrng 1 W11033168 (Fan) and 1 W11457241 (Pan drip) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSS23GSKNCSS
Near Shaker Heights, OH 44120
Manny
Job Details:
08/24/2022
"Cc unit not cooling stated shes having electrical issues in the home, pulled unit out and no compressor running, hooked to killawatt and compressor not running used my compressor tester and compressor kicked on, compressor has an overload inside that could be damaged by the voltage fluctuation and chances are that the start device work but we can determine when compressor will go, spoke to BJ he said that let the customer know that there is a chance that compressor is weak, since power was on and off at the outlet and they have an electrician on site fixing the electrical issue, unit will need start device and capacitor. Customer will not proceed with the repair at this time. ; ordrng 1 WR08X21100 (refrigerator overloa) and 1 WR55X24064 (capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Jason N
Job Details:
08/24/2022
"Cc unit leakingCustomer stated she noticed a small dark puddle near the door corner on the floor, wasnt sure if unit was leaking, but wants checked out. Ran wash test for 30 minutes, did not find any evidence of a leak at this time. Could not duplicate leak issue at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG715H0EE0
Near South Euclid, OH 44118
Manny
Job Details:
08/24/2022
"Cc unit not heating up to temp, removed flame spreader and set unit to bake to verify spark ignition, good ignition, put spreader back and let unit finish preheating temps off by 15 degrees, calibrated off set temp to 5 degrees preheat oven again and took temp with temp probe, temp on meter matching the temp in oven. 350 on oven display and 355 to 360 in probe. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Lyndhurst, OH 44124
Joe O
Job Details:
08/24/2022
Cc: not washingFound control sending proper power to sump. Not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. ; used 1 W11085683 (PUMP&MOTOR) from stock
