Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Joe O.

Joe O.

REFRIGERATOR MAYTAG M1BXXGMYW00 Cc: freezing food in ff section/control keeps resetting to default cooling tempFound temps in ff at 38 on top shelf and 32 lower shelves. Needs control and thermistor.Office to reschedule part shows out of stock; ordrng 1 WPW10384183 (thermistor) and 1 WPW10392195 (cntrl-elec)

Near Kapel Dr, Euclid, OH 44117
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint, oven door hinge broke and door keeps falling, confirmed hinge filed, replaced with Perth’s sent, op test good"

Near Eric Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Replaced harness, set temps to recommended, op test good, advised customer to allow 24/48 hrs for temps to adjust"

Near Robinwood Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 52 degrees, freezer section temperature at 34 degrees, fresh food section evaporator frozen solid, unit needs new thermistor and control; ordrng 1 W10807590 (cntrl-elec) and 1 W10837236 (harns-wire)"

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint left ff door switch broken, confirmed, replaced with ts surplus part, op test good ; used 1 W10847849 (SWITCH SURPLUS) from stock"

Near Knickerbocker Rd, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR GE PSCS5RGXCFSS "Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees , freezer section temperature at 25 degrees, no frost pattern on fresh food section evaporator , unit needs new fresh food section evaporator and compressor, customer does not want repair ; ordrng 1 WR85X10101 (refrigerator low sid 79.84) and 1 WR87X10111 (compressor 696.37), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Regency Dr, Strongsville, OH 44149
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint ice cream started getting soft, temps were -1 frz and 37 ff, heat exchanger warm, unit is installed in an enclosed cabinet, about 1/4” on both sides and 1.5 on top, advised customer unit needs proper airflow to cool compressor, advised customer to monitor"

Near Elmwood Rd, Bay Village, OH 44140
Corey L.

Corey L.

DRYER SAMSUNG DV350AERXAA03 "Replaced fuse, op test good"

Near Westchester Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE320M0ES2 "Glass shatter,replacing ,try to make it work on what it was order but couldn’t the front panel not sticking to glass and it has some kind of sticky pad so ordering parts need took pictures of what it looks like after putting glass in rescheduling ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10330077 (glass-door)"

Near Oak Point Rd, Lorain, OH 44053
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRT771RWYW01 Cc refrigerator is freezing food in fresh food section Unit was -7 degrees in freezer and 27 degrees in fresh food section.unit was set on coldest setting.turned unit down to recommend thee snowflakes.allow 24 hours for unit to properly adjust temperatures.unit is operating as designed.

Near Alber Ave, Parma, OH 44129
Corey L.

Corey L.

DISHWASHER GE GSD3300K00BB "Customer complaint dishwasher not starting, confirmed, power to unit is good, found resettable fuse tripped, customer stated there was a recent outage, press reset button, op test good"

Near Woodward Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Found no error codes,also found loose gasket on correct problem ,ran diagnostic no leaks underneath I believe it might of leak on left corner from loose gasket on left corner is fix opt test ok"

Near Elmwood Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER MAYTAG MED3500FW0 Ran dryer in time dry and temp was 235 and rising check ventilation outside little dirty check ventilation behind dryer it was clogged clear out ran time dry again 212 took pictures of both temperature no issue calling whirlpool to keep information on file spoke to Austin explain to himask me to check a different way the temp and read 155 there no issue

Near Kramer Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Installed parts per wpl suggestion, ran test 1,2, and 39, found fc thermistor shorted, needs fc thermistor; ordrng 1 W10316760 (thermistor)"

Near Electric Blvd, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER AMANA NTW4600YQ1 "Installed suspension spring, ran drain and spin cycle. Op test good."

Near Sherman St, Geneva, OH 44041
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc no cold water Found no cold water entering Replaced valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near OH-534, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Found error code f7e1 basket speed fault and f2e1 stuck key also found sewage pipe underneath washer took pictures of damage capacitor advise customer to move washer and don’t have nothing underneath unit also found motor damage ordering parts needed ; ordrng 1 W11026785 (motor-drve) and 2 W11162560 (CAPACITOR )s and 1 WPW10427633 (pulley shield)

Near W 9th St, Lorain, OH 44052
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW Installed new part unit op tested good

Near S Forest Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MGDB835DW4 Ran dryer no noise found ran dryer with some clothes no noise sound heard ran dryer with wet towels no noise found unit was unit unit level correct issue; schdld next appmnt for 8/30 FRI !

Near W 6th St, Lorain, OH 44052
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HW3 Installed new part unit op tested good

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HZ Installed new part unit op tested good

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Cc of no cool Found no frost pattern on evap Temps in both compartments to be around 60 degrees Amp draw on compressor is .04 amps compressor is running but is warmNeeds evap and drier EST only

Near Trenton Pl, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL WET4027HW0 Cc water entering when unit set off Replaced valve ran auto test and calibration OP TEST OK

Near E Summit St, Kent, OH 44240
David R.

David R.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Cc of noise from FZ but has stopped, and temp concern. FF 50*, Fz 25*. Found FF Evap covered with ice. With into service mode and FZ fan not working as well, looked and found a build up of ice on FZ Evap. Checked fans at main control, check open. Both sections need to be defrosted. Will need both fans with harness. Ordering fans with harness.; ordrng 1 W11087438 (motor-evap 83.66) and 1 W11109595 (motor-evap 123.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Prescott Ln, Strongsville, OH 44136
Brian M.

Brian M.

DISHWASHER GE GSD2600G00BB Cc of leak Found unit to leak when switched over to drain unit is leaking at gate valve arm Gate valve arm is no longer available but will needs whole sump kit is Customer contacting home warranty

Near Riverside Ct, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 Cc unit not spinning correctly Found tub not engaging correctlyRemoved tub hub cleaned and reinstalled Ran auto test Raised rear legs to level OP TEST OK

Near Lakeland Way, Aurora, OH 44202
Joe O.

Joe O.

RANGE WHIRLPOOL GW399LXUS06 "Cc: bake burner not lightingStarted bake. Unit lit. Shut unit off tried again. Unit seems to be lighting every time. Rand bake to 350, watched for unit to cycle heat. Op test ok"

Near Amity Ln, Conneaut, OH 44030
Brian M.

Brian M.

RANGE WHIRLPOOL WGG745S0FS02 Installed UI and control Verified vent is correct spot OP TEST OK

Near Flyfisher Way, Chardon, OH 44024
Corina B.

Corina B.

RANGE KITCHENAID KEMC308KSS0 "Replaced the capacitor, diode and hinges for the oven door. Heated the microwave. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairmount Blvd, Cleveland Heights, OH 44106
David R.

David R.

REFRIGERATOR GE PFE28RSHESS "Replaced tank, tested, no leaks. Op test ok."

Near Fawn Ln, Brecksville, OH 44141
Jason N.

Jason N.

DRYER SAMSUNG DV45K7600EWA3 "Installed idler pulley, lubed rollers. Dryer op test good. No abnormal sounds present."

Near Canyon Ridge Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Installed Hv cotton board, programmed UI control to proper code 25. Unit power on good. Advised customer to allow 24-36 hrs for temps to return to desired."

Near Johnnycake Ridge Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER GE GTW330ASKWW Installed new part unit op tested good

Near E 235th St, Euclid, OH 44123
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit shocks her when touching itCustomer stated after last repair unit will sometimes shock her as she’s using itConfirmed hot running through unit chassis, 90v. Removed connections one by one to isolate source of hot. Found lid lock assembly as source. Replaced lid lock using truck stock. Retested for chassis hot, none present. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"

Near Farnhurst Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BS3 Installed new part unit op tested good

Near Rexwood Ave, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new led module, op test good"

Near Cornell Dr, Broadview Heights, OH 44147
David R.

David R.

RANGE WHIRLPOOL WFE515S0EW0 "Cc not working. Found main wires from terminal burned and terminal block burned. Will need main harness.; ordrng 1 W11205072 (harns-wire 85.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Royalton Rd, Columbia Station, OH 44028
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSP48QFS05 "Customer complaint that unit is not cooling, found leak on high side, repaired, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121 from stock"

Near Wilderness Passage Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not spinning or agitating, confirmed, found one screw missing from belt shield, installed another screw from excess stock and reinstalled belt, op test good, ran calibration"

Near Lewis Dr, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS03FTBT2 "Replace parts,opt test ok"

Near Detroit Rd, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "The units inverted box has failed it’s getting 120vac and the compressor is cold. Indicating no power is making it to the compressor. The unit needs a inverter box. EST only customer thinks the units under an extended warranty; ordrng 1 W11087200 (invrtr-box), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Freedom Square Dr, Independence, OH 44131
Jason N.

Jason N.

WASHER MAYTAG MVWC350AW1 Cc unit knocking on one side with clothes Replaced suspension using customer supplied pre-I’d parts. Leveled unit. Ran drain and spin test w/large towels. Op test good.

Near E 109th St, Cleveland, OH 44108
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD4815EW2 Installed new part unit op tested good

Near Windridge Dr, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DRYER MAYTAG MEDC215EW1 Terminal block is melted install truck stuck unit tested good. It’s up to the customer to get the power cord; used 1 279320 (BLOCK-TERM) from stock

Near Dawnshire Ave, Parma, OH 44134
Jason N.

Jason N.

RANGE WHIRLPOOL KGSS907SSS03 "Cc unit not powering onCustomer stated he pulled it out to fix counter and then it stopped workingPulled out unit, found power in connector , disconnected in j-box. Reconnected, power restored to unit. Ran bake test, burner did not light, smelling gas. Found gas valve and bake burner tube damaged, bottom crossmember bent upward when customer pulled unit. Unit needs gas valve and bake burner tube. ; ordrng 1 WP9760228 (burnr-oven9961) and 1 WP9763716 (valve-gas19662), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near East Blvd, Cleveland, OH 44108
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GSC25C4EYY03 Cc that water sometimes stops on its own when fillingFound switch on paddle malfunctioning Customer wanted quote to replace both EST only

Near Potters Trail, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Found transmission making loud noise,ordering also leaking oil some parts were damaged ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10427633 (pulley shield)"

Near Fairview Dr, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc of frost build up in freezer top left corner and ice maker not making ice Found ice maker covered in frost because corner of gasket not sealing Added a piece of foam to gasket to push gasket out to seal gap OP TEST OK

Near Mt Royal Dr, Painesville, OH 44077
Jason N.

Jason N.

WASHER WHIRLPOOL NTW4600YQ1 Installed suspension springs. Ran spins drain test w/large towels

Near Oakhill Dr, Euclid, OH 44117
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFX2897DRP02 Found error code e2 on icemaker lost home position also fan not turning on ordering both parts ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)

Near Park Ave, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4815EW1 I remove the edge theater remove the article of clothing unit tested good. Customer has an extended day and she will pull warranty it’s affected 2020 I took a picture of it

Near Granada Blvd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Items on the top shelf next to that we’re freezing we bump the temperature up 2 degrees unit tested good

Near Summit Dr, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7800XW2 Replaced the hub. Started a rinse and spin cycle. Optest ok

Near Westmoor Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WML55011HS3 Cooling fan making rattling sound call cl he had one like this and ask me to loose some screws and shake it then re tight then didn’t work I request him to go with me on this call to learn how to fix this issue ; ordrng 1 W11088345 (cover-fan) and 1 W11088354 (wheel-fan) and 1 W11213880 (motor-fan)

Near Skyline Dr, Olmsted Township, OH 44138
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced the augur motor and main control. Brought core back for return. Dispensed ice. Optest ok.

Near W 192nd St, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KFCS22EVMS0 "Recovered refrigerant, replaced compressor and drier, pulled 28'vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

Near Anchors Weigh, Avon Lake, OH 44012
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 "Replaced control, UI not needed but will be returned, UI is damaged on the corner. New control works. But unit on bake 350*. Unit cycled off and on as normal. Op test ok"

Near Leona Dr, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Recovered refrigerant, replaced Evap and drier, pulled 28”vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok"

Near Berry Ridge Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 Found that user interface lost communication with control and control lost communication with us error code ordering ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)

Near Murray Ridge Rd, Elyria, OH 44035
Nicholas F.

Nicholas F.

REFRIGERATOR GE PSB48YSHSS Installed Evaporator fan op test good.give unit 24 hours to return to normal temps.

Near Pinetree Rd, Cleveland, OH 44124
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS35FXSSA "Customer complaint dishwasher is not turning on after breaker tripped, confirmed, found control board failed, quoted to replace cntrl W10479761, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 69th St, Cleveland, OH 44102
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit did not drainCustomer stated she had a friend over to look at her drain. It worked after that.Still wanted unit looked at just to be safe.Ran diagnostics, found codes 6-4 for float switch open. Ran wash and then cancel drain. Unit working normally."

Near Deepwood Blvd, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT311FFFH00 "Cc unit still making creak noise when door opensCalled wp techline, Ed, nothing to be done for this issue at this time, eventually will quiet down over time, maybe try some spray silicone on wheel pins right now. Sprayed silicone on wheel pins. Squeak is quieter. Customer said he will keep up on the silicone if it gets noisy again. "

Near Antioch Rd, Perry, OH 44081
Corina B.

Corina B.

DRYER WHIRLPOOL WGD8540FW1 "Replaced the side panels, bottom, door. Optest ok."

Near Harrison Dr, Brook Park, OH 44142
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced all parts, op test ok."

Near Avalon Dr, Grafton, OH 44044
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW0 "Cc unit makes noise during spinRan diagnostics, no codes stored. Ran auto test. Basket not spinning when in spin mode. Belt slipping on pulley due to be covered in oil. Unit needs gearcase.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)"

Near E 237th St, Euclid, OH 44123
Corina B.

Corina B.

MICROWAVE KITCHENAID KOCE500ESS09 CC that the door does not open all the way. Found the door at a 80* angle. Tech line is closed. Removed the panel nothing binding. Calling t/l tomorrow. ; saved tckt

Near Yvonne Dr, North Royalton, OH 44133
Nicholas F.

Nicholas F.

RANGE GE CGP650SET2SS "Cc range is not lighting on center burner.confirmed.unit needs spark ignitor electrode and wire harness customer is not getting repair at this time; ordrng 1 WB13T10047 (range spark ignitor) and 1 WB13T10080 (electrode top) and 1 WB18T10510 (harness wire burner), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Landon Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.749594 I took the back wall part I found after I steamed a lot of the ice away that the water valve is leaking pacemaker was not needed. It turned the water off the fill tube stopped weeping water needs a new water solenoid; ordrng 1 WP2188808 (valve-inlt)

Near Rivers Edge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "The unit is not defrosting properly needs a new defrost sensor; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Skylineview Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR GE PFSF6PKXCBB "Found unit frozen up in fresh food evap area Needs evap fan assy replaced ,heat probe installed and drain duck. Bills replaced. ; ordrng 1 WR02X12751 (refrigerator drain l) and 1 WR13X10856 (asm cover-evap ref) and 1 WR51X10141 (refrigerator drain h), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wellington Ct, Madison, OH 44057
Arthur V.

Arthur V.

WASHER MAYTAG MVWB855DC2 After installing control and console getting as soon as unit powers up getting a f2 e3 error. ui mismatch. Please reorder both parts. Main bd had been previously opened. See pics and not sure how new it was. Inner wrap with sticker had been opened to order original parts ordered in January. Took core. Ordering original parts ordered by JN after talking to BJ ; ordrng 1 W11093097 (cntrl-elec) and 1 W11226503 (console)

Near Rock Creek Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Icemaker has failed I jumped T and H the Icemaker started the cycle needs a new icemaker; ordrng 1 W10889233 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wendover Dr, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc unit not cooling, not making iceChecked temps in unit, 54 in ff, 15 in freezer. Compressor running hard, little heat on condenser. Checked frost pattern in freezer, no frost pattern, ice ball on cap tube. Unit has refrigerant leak. Unit needs evap, compressor. Customer not repairing at this time, estimate only. Paid service."

Near Colonial Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 The seal on the right door starting to rip customer is blocking the verve out with food causing trouble pulling the squirrel storm in the fridge less than a-year-old ; ordrng 1 WPW10460580 (gasket-fip)

Near Centuryway Rd, Maple Heights, OH 44137
Joe O.

Joe O.

RANGE KITCHENAID KEBS208SBL04 Installed bake element. Ran test bake to 350. Op test ok

Near Wendover Dr, Beachwood, OH 44122
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE320M0ES1 The outlet is completely fried and recommended an electrician. The power cord needs replaced; ordrng 1 PT220L (cord-power)

Near Shakerwood Rd, Warrensville Heights, OH 44122
Arthur V.

Arthur V.

DISHWASHER GE GDF540HSD0SS Customer complaint door is just falling down. Found link not attached to spring on the left side. Looks like insulation wrapped around and pulled it free. Reattached. Op test good

Near Gar Hwy, Plain Township, OH 43402
Jeff M.

Jeff M.

WASHER AMANA NTC3500FW00 Customer never got the correct collar keys for her Fossett. It also needs the new hose assembly it’s all stripped out on the inside; ordrng 1 W10849778 (hose)

Near Warrensville Center Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4855HW1 "Cc: not washing or drainingFound error code f7e6(motor fault) f7e1(basket speed fault. Found motor overheated and motor pulley melted, found cam gear teeth broken/stripped. Needs motor, cam assembly and belt; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11239857 (belt)"

Near Johnson Rd, Kent, OH 44240
Arthur V.

Arthur V.

REFRIGERATOR GE APPLIANCE GSH22JSZBSS This unit is in a RV Can not gain access to back of unit. Bolted in place. Found evap with very little frost. (See pics). Unit needs a compressor and evap. Customer to discuss with spouse and call back if repair is wanted.

Near Lillie Rd, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc unit temps still bouncing Customer states it will rise to 50-60 in ff for hrs to a few days then drop back down to normal.Checked temps upon arrival, temps normal reading 38 in ff, 5 in freezer.Called WP techline, Andy, sr. 7725691893 suggested checked ff evap fan and thermistor values. Thermistor value check close to tech sheet chart. Evap fan is squeaky, but functioning. Ordering evap fan and ff evap and rc thermistors to start.; ordrng 2 W10316760 (thermistor)s and 1 W11098695 (fan-scroll)"

Near Hoose Rd, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW5090GW0 Found legs completely extended on the pedestal. Releveled by raising legs up close to the frame. Cycled in spin. Op test good. No shaking.

Near W Main Rd, LT 154, Conneaut, OH 44030
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DC5 Installed control and ui. Ran auto test and calibration. Op test ok

Near Johnson Rd, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGS1 The garbage disposal had the plug in it. I remove the plug unit op tested good

Near Telhurst Rd, South Euclid, OH 44121
Dan H.

Dan H.

DRYER MAYTAG MEDC200XW3 "Customer complaint of noise and belt broke, belt is not broken, drain noise is coming from slides, unit needs new felt and plastic slides, customer does not want repair ; ordrng 1 279441 (bearing ring 42.58) and 1 W11035878 (brng&seal 44.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Home Ct, Cleveland, OH 44103
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4800BQ0 Installed suspension springs. Ran spin test. Op test good.

Near Paul St, Bedford, OH 44146
Jason N.

Jason N.

MICROWAVE KITCHENAID KEMC308KSS01 "Cc unit microwave door not rightFound left side of inner door missing a screw, right side was loose. Found screw to fit left side, could not find original screw. Had to use lock tite on screws, both screw holes are starting to strip. If inner door looses again customer will need inner mounting bracket."

Near Halton Ct, Solon, OH 44139
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC200XW3 "Replaced the control, lock, valve and shifter. Brought core back for return. Ran a calibration. Optest ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

Near E 112th St, Cleveland, OH 44108
David R.

David R.

REFRIGERATOR GE PFCS1RKZHSS No air coming into icemaker.called GE techlineJordanWent over notes. Said the control board isn’t sending out enough or any low voltage to fan. Order main control.; ordrng 1 WR55X11098 (refrigerator main CONTROL)

Near Deerspring Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Evacuated Freon Installed evap and drier Ran 28 inch vac for 20 min Recharged with 4.8 oz of r134a Frost pattern showed on evap At time of leaving temps are down to 49 degrees

Near Belden Rd, Andover, OH 44003
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Cc temp not cooling, UI some display is bright others dim or not showing.. FF 45-50*, Fz 25*. Has new coded FF EVAP, ball of ice on FZ Evap on line. Talk to BB. First step whirlpool recommends is to replace filter drier; ordrng 1 W10861423 (cntrl-elec 266.81) and 1 WPW10143759 (dryer uv 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER CROSLEY CAW42114GW1 "Customer complaint that unit stopped before spin cycle, ran diagnostics found f7e5(shifter fault) and f8e3(overflow condition ), found unit not agitating or spinning, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

Near Way Ave, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the led light in the freezer. The insulation around the freezer light ripped the connection to the light. Unit is non repairable. Called t/l for cust to call cust service. Brought unused control back.

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFF2558VEM4 CC that the ff section is not cooling. Found the fz evap fisted. Replaced the main control from t/s. Steamed evap out. Optest ok. ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC 15677) from stock

Near Overlook Rd, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ASI2575FRS00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker did not start, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 WPW10300022 (icemaker 153.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 30th St, Cleveland, OH 44109
Arthur V.

Arthur V.

RANGE JENN-AIR JDS9865BDP "Found unit needs control panel / user interface ; ordrng 1 WP5760M373-60 (panl-cntrl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ohio Dr, Conneaut, OH 44030
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit control panel not workingPlugged in unit, unit powers on, checked codes, found codes f5e1 for latch fault, f5e3 for latch unlock fault. Found lid latch jammed down inside unit, reattached and ran manual lid lock, lock will not stay engaged, unit needs lid lock.; ordrng 1 W11307244 (latch)"

Near Euclid Ave, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced damper control, tested, regular sounds. Op test ok"

Near Hummingbird Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIL27CXMS5 Installed ice maker and drain tube Steamed out evap drain pan OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Stanhope-Kelloggsville Rd, Williamsfield, OH 44093
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF550SAFS0 "Cc wash cycle motor noisyConfirmed wash motor very noisy in cycle. Maint. Couldn’t find motor, finally did. Could not install. Pump hose clamps are crimp type clamps, will need cut off or twisted off. I do not have enough hose clamps of that size to replace after install. Have to reschedule customer. ; schdld next appmnt for 8/29 THU !"

Near Mentor Ave, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 customer showed pop unit was purchased as a package with new camper Cc door not closing Found hinge plate screw not in all the way Put screw in place OP TEST OK

Near US-322, Orwell, OH 44076
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Popped UI into place Grabbed part for return

Near Arapaho Ct, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE104ESS3 "Cc unit not washing dishesRan diagnostics. Found codes 7-1 for no heat. Ran diagnostics cycle, wash motor intermittent. Unit needs wash motor. Replaced with truck stock. Ran diagnostics cycle all the way to reset heater circuit. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Orchid Ave, Mentor, OH 44060
David R.

David R.

FREEZER WHIRLPOOL WZF34X18DW03 "Cc build up of ice. Found foam pieces from door blocking gasket from sealing on door. Removed pieces, steamed gasket. Op test ok"

Near Cresthill Dr, Seven Hills, OH 44131
David R.

David R.

RANGE AMANA ACS3350AW "Cc of door and smell of gas. Door hinges needed but not available anymore 31715201. Smelled around, used the Bubble test on the places where gas comes from, regulator, no signs of gas leaking or anything. Let unit bake to 350* for 20 mins. Did not smell gas. Op test ok."

Near Augustine Dr, Parma, OH 44134
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ Installed door OP TEST OK

Near Sedgefield Oval, Solon, OH 44139
Jason N.

Jason N.

WASHER MAYTAG MHW5500FW1 "Installed control boards. Tested UI function. Test good, could not run wash cycles as customer had unit disconnected and pulled away from water/drain."

Near Todd Dr, Madison, OH 44057
David R.

David R.

MICROWAVE JENN-AIR JMC8130DDS "Cc of door. Glass Door is coming apart from door panel assembly. Checked with BB, parts no longer available. Relayed to customer. Only paid SVC."

Near Broadview Rd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Condensation on top of freezer door, followed service pointer. Put some sealant around, steamed gasket. Op test ok"

Near Oakridge Dr, North Royalton, OH 44133
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL CEM2743BQ0 "When arrive land lord said they were screws in the back out one of attendants try to work on it and took the wrong screws off the wall panel with rollers in the back drop down and so I had took take everything apart to put it back together correctly also replace heating element ran a cycle,opt test ok"

Near Fulmer Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Replace valve and hose,opt test okay"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

COOKTOP ELE AMANA ACR4303MFW3 "Found that unit not getting proper voltage only getting 203 not 240 advise him to get an electrician also he complains that the old stove use too light up the burner all the way explain him that is the way they designed it for safety feature also found services pointer W11354284 let the customer read so he understands that is a normal operation W11354284 service pointer No repair is necessary if these concerns are reported, and the elements should not be replaced unless it is confirmed they are malfunctioning for other reasons.There are a variety of reasons why cooking performance may vary from consumer to consumer. One way to improve cooking performance is to ensure that the pot or pan in use correctly matches the size of the coil element. The pan should not extend farther than 1/2 inch on all sides of the coil element.In addition, consumers should cover the pot or pan for better high-heat cooking performance. Especially when boiling water, the time to

Near Lorain, OH 44052
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE70FXSS5 Found no error code ran diagnostics pass it’s filling and washing unplug unit plug back in reboot

Near Jager Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KDTE104ESS0 "Found error f4e3 motor not running it fills it drain but won’t wash try rebooting computer and still nothing giving estimate for pump replace from truck stock ,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10605057 (PUMP AND MOTOR ASSY 164.26) from stock"

Near Sunnyhill Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WINE COOLER WHIRLPOOL WUW35X24DS01 Found compressor shutting to soon every 4 minutes not running long enough to freeze evaporator senior tech bj help diagnose this problem it will need main control and control panel will not repair do not order part opt test ok

Near Quail Run, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE204DSS0 "Customer had unit pulled from cabinet, found the top rack slide loose and leaking, replaced the top slide, op test good, customer to have unit reinstalled by contractor and will use water mit mat left then, no need for part # W11259786 , refund reflected in labor collected"

Near Larchmere Blvd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint things are still freezing, temps were 3 frz and 38 ff, unit is operating as designed, customer had drawer too full of bagged veggies not letting proper airflow, customer removed the excess items to a new location, control not needed, taking back for return"

Near Ramage Ave, Maple Heights, OH 44137
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW0 "Customer complaint dryer is not heating, confirmed, power is good to unit, found fixed thermostat open, jumped, element heated, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; ordrng 1 WP3977767 (thrmst-fix)"

Near Mastick Rd, Fairview Park, OH 44126
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4950HW1 "Customer complaint washer is not working, confirmed, power is good, green light not lit on control, replaced control with part sent, op test good"

Near Mapleview Dr, Seven Hills, OH 44131
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 "CC that the dishes are not drying and there is a heavy residue. Checked the heater, open. Will need a new heater. Office to order parts. ; ordrng 1 W10703867 (heater)"

Near Center Ridge Rd, Rocky River, OH 44116
Corey L.

Corey L.

DRYER MAYTAG MGDX655DW2 "Customer complaint no physical damage? Lowe’s is unsure what he issue with this unit was, this is a gas unit unable to test at Lowe’s, they said not to worry about looking at it since we don’t have an issue description"

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

DRYER WHIRLPOOL WED9500TW3 "Customer complaint dryer time goes down way to fast, vents are clear to outside, advised customer to clean moisture sensor as fabric softer will crate a waxy film over sensors preventing them from properly sensing the load, customer was unaware of the manual timed cycles and excited to learn, instructed on this feature, unit is operating as designed"

Near Bradley Ave, Parma, OH 44129
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint out side of oven is too hot, customer had oven preheated to 350, set to 450 while temping exterior, cooktop temped at 98 and 120 from vent on door, handle 81, unit is operating as designed"

Near Gabriella Dr, Parma, OH 44130
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9200SQ0 "Installed new pulley bracket, op test good"

Near Orchard Ln, Broadview Heights, OH 44147
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint dishwasher not washing, confirmed wash motor not starting, replaced wash motor with part sent, op test no good, control not sending power to wash motor, unit needs new control; ordrng 1 W11225084 (cntrl-elec)"

Near Morewood Pkwy, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: not dispensing water or iceFound inner door dented and not pushing the door switch. Needs doorOffice to reschedule. Door shows out of stock.; ordrng 1 W11104477 (dor-fip)

Near Walsh Dr, Streetsboro, OH 44241
Corina B.

Corina B.

DRYER MAYTAG MGDB765FW0 CC that the unit is not starting. Started the unit up. Advised cust to lightly touch the ui. Optest ok.

Near Overbrook Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Cc: heating element not workingRan test cycle. Unit heated and cycled heat. Op test ok

Near OH-303, Streetsboro, OH 44241
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not starting, ran diagnostics found f2e1(stuck key), f5e2(lid lock fault), f7e7(motor unable to reach target rpm), and f0e2(over suds condition) error codes, lid does not lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near Shady Oak Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5700XL0 "Customer complaint that unit stopped washing, ran diagnostics found f7e5(shifter fault) error code, unit needs new shifter, customer does not want repair at this time ; ordrng 1 WPW10006355 (actuator)"

Near E 144th St, Cleveland, OH 44128
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint lid lock stayed on too long a few times and once said off but locked, ran diagnostics found f0e2 over suds, cleared, advised customer on he detergent usage, manual test passed for lid lock, started drain and spin and paused a few times locking and unlocking lid, no failure, unable to duplicate the problem, customer has unit sharing outlet with dryer, on and extension cord, with a loose ground, advised customer unit needs to be on a dedicated properly polarized and grounded outlet"

Near Brookside Blvd, Cleveland, OH 44111
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JB36NXFXRW04 Cc of filter reset light and temps seemed to rise Temps in fridge 36 and freezer -1Ran diagnostics found everything functioning as designed Did not see a reason as to the temp increase other than a possible defrost modeOP TEST OK

Near Pear Tree Cir, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2631PF Found user interface with segments missing. Found fresh food door gasket with magnet exposed. Needs door seal ; ordrng 1 241786009 (gasket-refr door) and 1 242058232 (user interface)

Near N Myers Rd, Geneva, OH 44041
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not starting, unit unplugged , plugged unit in, drain pump started, canceled , ran diagnostics found f8e1(long/no fill) error code, drain hose is laying on the floor and connected to very long extension hose, advised customer that drain hose needs to be elevated a minimum of 39” off of floor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Saybrook Ave, Garfield Heights, OH 44105
Jeff M.

Jeff M.

REFRIGERATOR GE DFE29JSDHSS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Dahlia Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHB0 Cc gasket is pulled away from unit and small grey piece fell off Found grey piece to be mounting hole cover put back into place Found gasket moved away from channel put gasket into place OP TEST OK

Near Hiram Trail, Chagrin Falls, OH 44022
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9200LL1 Cc unit will not power on Found power coming to control Called whirlpool they advised it could be both UI and control Because there is no way to test UI Advised and quoted customer for both controls Customer does not want to repair at this time

Near S Woodland Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint that unit is not cooling, un t unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, no frost pattern forming, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

Near Watterson Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC10FXSS5 Found error code f6e4 inlet water and float switch and f6e6 cool temperatures unit getting 120 v but when start a cycle it turns off will need control do not order parts will not repair

Near Muirfield Way, Westlake, OH 44145
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced heater, tested. Op test ok"

Near Royalton Rd, North Royalton, OH 44133
Corina B.

Corina B.

DRYER MAYTAG MGDC215EW0 Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Replaced the handle and door. Optest ok.

Near Chase Dr, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR GE ZISS420NRHSS "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 12.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Majestic Oaks Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

MICROWAVE KITCHENAID KMBS104ESS02 "spoke with BJ Only have 1 switch. Need 2 interlock switches, control boardOffice to reschedule one of the parts show out of stock; ordrng 2 W10211972 (switch)s and 1 W10891908 (cntrl-elec) and 1 W11214928 (SWITCH HOLDER)"

Near Reeves Rd, Willoughby, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not draining, found unit paused in rinse cycle, canceled cycle , unit drained, ran diagnostics found f7e5(shifter fault) error code, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

Near Bryce Ave, Cleveland, OH 44128
David R.

David R.

DISHWASHER MAYTAG MDB7759AWS2 Replaced valve. Tested. Op test ok

Near Thornfield Dr, Avon, OH 44011
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer not spinning, confirmed, found tension pulley fell of and belt broken, replaced belt and pulley with ts, lubricated bearings, advised customer average load size for this unit is only 6-7 bath towels, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent , op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near E 111th St, Cleveland, OH 44106
Joe O.

Joe O.

RANGE WHIRLPOOL WEG730H0DS0 Cc: oven not working/error code f8e0Found code f8e0 cooling fan speed too low. Needs blower fan. Installed new blower fan. Ran test bake. Op test ok; used 1 W11107275 (FAN-BLWR10878) from stock

Near W Willard Rd, Novelty, OH 44072
Arthur V.

Arthur V.

REFRIGERATOR GE GTK21GBEABS Found evap fan motor loud. Needs motor and blade ; ordrng 1 WR02X12499 (refrigerator fan) and 1 WR60X26085 (refrigerator evaport)

Near OH-193, Kingsville, OH 44048
Nicholas F.

Nicholas F.

REFRIGERATOR GE PSB48YSHSS Customer has to leave talked to office reschedule for later today.; saved tckt

Near Pinetree Rd, Cleveland, OH 44124
Nicholas F.

Nicholas F.

DRYER WHIRLPOOL WED6400SW0 Cc dryer is load.confirmed.squeaking coming from roller.unit needs new rollers.customer is not getting repair at this time.; used 1 WPW10314173XXX (USE KIT PART4392067) from stock

Near Westdale Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC03FVSS2 "Found pump making loud noise and not spinning,ordering ; ordrng 1 WPW10780877 (pump&motor)"

Near Cedarwood Rd, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL n/a "Cc of UI, either working or not working or switching to different settings by itself. Unit power button no working, turn knob and unit will switch to different cycles and turn off by itself. Will not let me go into service mode. Correct power from outlet. Unplugged console from control, same problem. Ordering console.; ordrng 1 W11218376 (console 172.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near King St, Oberlin, OH 44074
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 "Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB) from stock"

Near Orchard St, Fairport Harbor, OH 44077
Jason N.

Jason N.

DRYER WHIRLPOOL TGDS740JQ1 "Installed idler pulley and drive belt. Dryer cycle test good, no abnormal sounds."

Near Inland Shores Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc freezer not working correctly. Customer said he had another company out before us and the same problem was going on when they they were here. Found frost build up on the back of the evap cover, little noise coming from fan, bar shaft from railing is missing, gaps on gasket and a little rip underneath, railings hard to push door back. Ordering gasket, railings, shaft, motor Evap with harness.; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 2 W10852685 (clip)s and 1 W11032800 (motor-evap) and 1 WPW10503522 (shaft)"

Near Montridge Ct, North Royalton, OH 44133
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500DC5 "Ran unit with clothes no claking sound notice customer was over loading washer she fill it up to the top advise her to load it with 8 large towels is a full load show her it doesn’t fill to the top ran diagnostic no errors ran calibration pass and auto test pass,opt test ok no issues"

Near Lorain, OH 44053
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher just stopped working one day, showed pop, but they didn’t deliver until mid March customer is contacting Lowe’s for proof, confirmed no selections working, as connection box was touched to remove and check buzzing and zapping could be heard and control of the unit clicked, flipped breaker off, found black wires not secured in wire but and now touching ground, replaced wire nut, op test good"

Near S Hampton Pkwy, Rocky River, OH 44116
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFG505M0BW2 Cc bulb stuck in socket confirmed.used potato to remove the broken bulb.put in new light bulb for customer.op test good. Customer order range offline

Near Hampden Ave, Cleveland, OH 44108
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 24 degrees , evaporator fan is running, condenser fan and compressor are running, found fresh food section evaporator frozen solid, unit needs new control evaporator thermistor and fan, and fresh food section evaporator defrosted ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec)"

Near Cedar Rd, Cleveland Heights, OH 44106
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW7500GW0 Cc high pitch noise durning spin.softener dispenser always has water in it.leaks from bottom.ran diagnostic fill tub full of water by turning on all water valves no leak.rsn auto test cycle unit passed all test.unit is operating as designed

Near Chesterland Ave, Lakewood, OH 44107
Nicholas F.

Nicholas F.

REFRIGERATOR GE GTH20JBBA WW "Cc food is freezing in refrigerator section.9 degrees in fresh food section.-5 degrees in freezer section.good frost pattern on evaporator and evaporator fan is running.temp control set at 3,9 is coldest setting 0 is off,adjusted setting to 1.unit needs new control board.Customer is not getting repair at this time ; ordrng 1 WR55X11104 (board control), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near West Blvd, Brooklyn, OH 44144
Arthur V.

Arthur V.

WASHER WHIRLPOOL GHW9400PL0 "Found unit has a drain pump issue Unit getting a f02 error. Followed techsheet needs a drain pump. Advised customer bearing sounds a little loud he is aware No play in drum—- ; ordrng 1 280187 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chadwick Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR GE PFCS1PJZASS "Found unit needs a air tower assy. Baffle not opening. ; ordrng 1 WR17X12456 (refrigerator air tow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Turnbury Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSP48QFS05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Wilderness Passage Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water. Confirmed, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Kingston Rd, Cleveland Heights, OH 44118
David R.

David R.

DISHWASHER KITCHENAID KUDS35FXSS8 "Cc not draining. Found hose was clogged, vacuumed out. Ran a couple time and unit drained. Wheels on bottom rack missing and clips missing. Dispenser broke. Ordering wheels, clips, postioners, dispenser.; ordrng 4 W10195416V (dish rack wheel)s and 2 WP8539102 (positioner)s and 1 WPW10078215 (retainer) and 1 WPW10175279 (retainer) and 2 WPW10267076 (clip)s and 1 WPW10304408 (dispenser)"

Near Harley Hills Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR GE PFS22SISDSS Cc of leak. Water leaking from line going into fridge or connector to water line in fridge. Filter housing assembly WR17X11981 is discontinued.

Near Wood Oval, North Royalton, OH 44133
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Unit was apart upon arrival Found thermal fuse open. After repair found no 220 v to unit. Customer needs a electrician to provide correct power to unit ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Hatches Corners Rd, Conneaut, OH 44030
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Installed new thermostat , op test good"

Near Parkview Dr, Lyndhurst, OH 44124
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Customer complaint unit stopped mid cycle—— ran diagnostics only one error. F2e1. Customer admitted to stopping unit to check water level. Cleared code. Ran a service cycle. No errors. Ran a recalibration cycle. Op test good. Advised customer how to use the cycle that would give her the most water. (Bulky items ). Unit working as designed

Near S Myers Rd, Geneva, OH 44041
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104DSS0 "Found water inside dishwasher,customers said it was not draining found glass inside dishwasher and inside drain pump clear out ran diagnostics,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Queen Annes Gate, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW3 The gear case is leaking oil. Needs replaced ; ordrng 1 NTW4516FW3 (GEAR CASE )

Near Pelican Cove, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFCS22EVWH5 "Customer complaint fridge gaskets are torn and creating mold, confirmed both right and left ff door gaskets are torn creating conditions for mildew, unit needs 2 white W10830045; saved tckt"

Near Forestview Ave, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit door falls when opening Or closing Confirmed door “falls” when opened, found bottom receiver plastic trim area of door broken away, receiver and washer gone. Customer lifting door to open. Unit needs new RH door. Customer paid parts and service, owing labor on return. Advised customer to call back to schedule when he receives door.; ordrng 1 LW10413519 (dor-fip ms450.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allendale Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced tubes and door. Tested. No chattering. Op test ok

Near Hawthorne Trace, Independence, OH 44131
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BW2 "Cc unit oven not ignitingCustomer showed pop Ran bake test, igniter working fine, no gas flow. Checked regulator safety switch, lever on switch is missing, stuck in the off position. Unit needs new regulator. ; ordrng 1 W11346659 (REGULATOR)"

Near Robert St, Wickliffe, OH 44092
David R.

David R.

WASHER MAYTAG MVWB765FW1 Cc of lid. Just wanted lid put back on. Reattached lid. Checked to makes sure it locked. Op test ok. Took pictures of where the movers dropped the washer.

Near State Rd, North Royalton, OH 44133
David R.

David R.

DRYER MAYTAG MED6630HC0 "Cc of noise. Unit is leveled. Took off top, made sure everything was tight and nothing loose. Ran unit with towels inside to test. No noise, usual sounds. Op test ok."

Near Lee Ave, North Ridgeville, OH 44039
David R.

David R.

RANGE WHIRLPOOL WGE745C0FS00 "Replaced parts. Put thermometer in bottom oven, set oven 350* let preheat 30 mins. Tested correct temp. Op test ok"

Near Ashbury Park Dr, North Olmsted, OH 44070
Brian M.

Brian M.

RANGE WHIRLPOOL WFE550S0HZ1 Cc cooktop hot light turning off to quickly Turned on burners waited for light to turn on Turned burners off and waited 5-6 minutes for indication to turn off Advised customer that this is a normal time amount for light to kick off

Near Florence Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "The water reservoir is cracked as it’s pressurized it leaks needs a water reservoir; ordrng 1 W11168758 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chagrin River Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB755DW0 Cc: error code f3e1Found error code f3e1 pressure system fault. Checked pressure hose. checked tub to ensure pressure trap was not blocked. Could not locate any leaks or kinks. Hose may have pin hole leak. Needs pressure switch hose; ordrng 1 WP353244 (pressure switch hose)

Near Country View Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER FRIGIDAIRE FFLE3911QW0 Cc unit not working at all washer part just sits and clicks Found unit not able to run diagnostics correctly Found main control board not wired correctly Rewired the control Ran a normal load test unit filled and agitated Ran diagnostics OP TEST OK

Near Clay Rd, Dorset, OH 44032
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 The temperature inside the freezer was -10 the over template was not on. there’s two service pointers that talk about the machine randomly shutting off on its own. the fix is a new control board the service pointers apply to older versions of this fridge the unit and still needs a new main control. Also going to order a door there is still a lot of moisture builds up along the bottom half of the door.; ordrng 1 W10746776 (dor-fmd) and 1 W11252453 (contrl-box)

Near Karen Isle Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good

Near Riverside Dr, Novelty, OH 44072
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer made a loud sound so it was shut off and not used a few days then tried again and only a hum, confirmed started cycle, drum is restricted, moved by hand, belt drive is not restricted, removed blower housing and found a piece of sheet metal not natural to unit, removed, op test good"

Near W 146th St, Cleveland, OH 44135
Jason N.

Jason N.

REFRIGERATOR GE PSI23MGPAWW "Cc unit motor(compressor) making noiseCustomer stated temps are slowly starting to climb. Confirmed compressor stuttering when running. Checked voltage in, good at 123v, checked amp draw, running .6 amps. Electrical checks are good. Unit will needs compressor. Customer not repairing. Estimate only, paid service."

Near Burwick Rd, Highland Heights, OH 44143
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS5 Cc: don’t think soap is dispensing/stinky dishesStarted normal cycle. Found dispenser is functioning. Unit has good pressure. Found water in unit to be cold at the start of unit. Unit is not connected under sink. Could not duplicate issue. Op test ok

Near Tanglewood Trail, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed new part unit op tested good

Near Bell Tower Ct, Chagrin Falls, OH 44022
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint fridge temp screen says -14 in frz and 20 in ff but both compartments seem to be cooling fine after cleaning screen, confirmed, temps were 38ff and 0frz, found film still over user interface and set to Celsius mode, instructed customer on how this feature is used and changed, changed unit back to Fahrenheit"

Near W 180th St, Cleveland, OH 44135
Joe O.

Joe O.

RANGE KITCHENAID KOCE500ESS01 Installed door glass. Op test ok

Near OH-303, Streetsboro, OH 44241
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer has not spun at all just clicks lid lock a bunch of times then drains, confirmed, found lid lock error, cleared, lid lock failed, replaced with part sent, op test good"

Near Dartworth Dr, Parma, OH 44129
Corey L.

Corey L.

WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer leaked again only when using clean washer cycle, started a clean washer cycle, called tech line spoke with Steve, advising to have customer use clean more often as this is operating as designed to “froth” up to clean washer, also to further explain he detergent is a low sudsing agent so if suds are seen cut back more on detergent usage, clothes may be holding detergent still so after a few clean cycles are ran run some clean towels through rinse with no soap and if there are any suds all clothing is probably holding detergent and must be rewashed using no detergent, advised customer, she explained she has always used clean cycle 2x a month, re-advised to check towels for suds"

Near Norris Ave, Parma, OH 44134
Jason N.

Jason N.

FREEZER MAYTAG MZF34X16DW01 "Cc unit not cooling well, lot of frost buildup insideFound evap cover and evap covered in frost and ice. Ran force defrost, defrost heater turned on. Steamed inside unit and evap clear. Replaced thermistor and harness using pre id supplied parts. Advised customer to allow 24 hrs for unit to turn to normal temps before restocking."

Near Wickfield Ave, Warrensville Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ASI2175GRS01 "Customer complaint unit is humming and would like the small cracks at bottom fixed, compressor was off, opened doors and set to max temp, cooling kicked on, turned off customers music and she said that’s the noise, advised this is normal operating sound of the compressor, filled 2 small cracks with with silicone on ff floor liner"

Near Village Dr N, Seven Hills, OH 44131
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFF2258DEE00 "Customer complaint freezer light is frozen off and frost inside, confirmed ice on frz ceiling and some on shelves after customer cleaned it, slides failed, needs 2 WPW10120018, customer found unit is under extended warranty still, advised customer to call them to schedule service, customer to call warrantech"

Near E Parkhaven Dr, Seven Hills, OH 44131
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW6200VW0 "Found drain pump faulty. After removing water bearing very loud. Need bearing,drain pump replaced Customer does not want repaired"

Near Jennings Dr, Painesville, OH 44077
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Installed new control and user interface, op test no good , now user interface is working, unit is not starting, thermal fuse is good, display flashing L2, unit is receiving correct power, unit needs new control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W11089308 (cntrl-elec)"

Near Old Quarry Ln, Brecksville, OH 44141
Joe O.

Joe O.

RANGE JENN-AIR CVG316W Installed igniter switchTested burner. Op test ok

Near Butterwing Rd, Pepper Pike, OH 44124

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