Service History 1380 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model PFSS6PKXCSS

Near Wickliffe, OH 44092

Eric M.

Job Details: 04/18/2017

Comp freezing items in the ff compartment, and water under the pantry drawer. Removed the cover to ff evap, found block of ice at top rh corner of ff evap, even frost pattern on rest of evap. Put into forced defrost, amp draw of heater is .4 - .5 amps, resistance of heater is 66 ohms, but heater is hot but not red. Spoke to gs, who said to contact jr, who said to contact tg, ho contacted gs, who said to contact ge. Called getl spoke to Jerry, he said amp draw should be 1.5 ohms, and that the normal heater resistance is 55 ohms, needs heater and bi-metal replaced. Quoted $118 labor.; ordrng 1 WR02X12592 (BI-METAL 8222) and 1 WR02X12603 (HEATER - DEFROST 14720), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/20 THU ! [**],

We serviced a

MAYTAG RANGE

Model MEW7530DS01

Near Lyndhurst, OH 44124

Robert A.

Job Details: 04/18/2017

Found several keys on ui not working, reset connections, ng no change, needs ui; ordrng 1 W10812314 (UI PANNEL), schdld next appmnt for 4/21 FRI !,

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Bedford Heights, OH 44146

Robert A.

Job Details: 04/18/2017

Found left front inner element receiving 220 vac, element open, rt front outer element open, please make sure is under warr; ordrng 1 W10823727 (LF ELEMENT141.15) and 1 W10823729 (RT F ELEMENT 118.94), schdld next appmnt for 4/24 MON !, saved tck

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Cleveland, OH 44139

Robert A.

Job Details: 04/18/2017

nstalled ui, op test ng, when door is open, no noise, when light switch is closed, ui makes high pitch noise, needs emi bdTalked w/gs; ordrng 1 W10887812 (CONTROL BD), schdld next appmnt for 4/20 THU !,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Solon, OH 44139

Robert A.

Job Details: 04/18/2017

Installed i/m asm, cycled, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDW05

Near Solon, OH 44139

Robert A.

Job Details: 04/18/2017

Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Mantua, OH 44255

Tim G.

Job Details: 04/17/2017

Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor. ; ordrng 1 W11025157 (SUMP ASM), schdld next appmnt for 4/21 FRI !, saved tckt [SdLink

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB0

Near Brimfield Township, OH 44240

Tim G.

Job Details: 04/17/2017

Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Streetsboro, OH 44241

Tim G.

Job Details: 04/17/2017

Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase. ; ordrng 1 W10771760 (gearcase), schdld next appmnt for 4/20 THU !,

Near Mantua, OH 44255

Tim G.

Job Details: 04/17/2017

Whirlpool dishwasher WDF520PADM7, Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connecti

We serviced a

KUDK03CTSS1 KITCHENAID

Model DISHWASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 04/17/2017

ound control shorted at heater relay. Will need harness and control replaced to correct issue. Cust will fix it his self if he decides to repair it. ; Job Cmpltd,

We serviced a

GB2FHDXWQ07 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 04/17/2017

Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44130

Chad P.

Job Details: 04/17/2017

Found back wall had lots of frost on it. Unit is able to defrost. Appears units fz door was left open. Forced a defrost. Advised to give unit 24 hrs for normal cooling to resume. ; Job Cmpltd,

Near North Royalton, OH 44133

Chad P.

Job Details: 04/17/2017

GLD4900P00WW GE DISHWASHER Installed disp. Op test ok. ; Job Cmpltd,

We serviced a

GSL25XGWASS GE

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 04/17/2017

Unable to duplicate noise issues at this time. Turned frig temp back to recomended setting. Op test ok. ; Job Cmpltd,

We serviced a

WRF989SDAM02 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Jeff M

Job Details: 04/17/2017

Customer states that there was a lot of frost inside the freezer when I got there there was no frost inside the freezer frost is starting to disappear he told me he came back from vacation and found the frost in the freezer explain to them the door must've been left open unit tested good temperatures are within range; Job Cmpltd

We serviced a

WRF560SMYB04 WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, OH 44116

Brian B

Job Details: 04/17/2017

Installed doors. Right hand door does not have handle holes drilled in the right place. Holes are about 6" too far apart. Sent pic. Put original door back on. Cust will call whirl cons assist to see if they will give her a money settlement. Do not order another door unless cust calls back; Job Cmpltd

We serviced a

JFC2290VPY5 JENNAIRE

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/17/2017

Found disp lever sticking, causing water to continue coming out. Removed and cleaned and applied silicone grease to slide piece. Tested water. Optest ok.; Job Cmpltd,

We serviced a

WEE745HOFS0 WHIRLPOOL

Model RANGE

Near Westlake, OH 44145

Brian B

Job Details: 04/17/2017

CC that top of oven door on the side got very hot when broiling. Ran diag and Auto test. No faults found. Checked door and hinges. Door closing properly. No damage on door or hinges. Tested oven at 350. Temp accurate. Tested broiler. Working as designed. Advised cust that door will get very hot when broiling for long time.; Job Cmpltd,

Near Brimfield Township, OH 44240

Tim G.

Job Details: 04/17/2017

Whirlpool electric range WFC150M0EB0 ( Lowes store stock return), Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the termin

We serviced a

JGS8860BDP WHIRLPOOL

Model RANGE

Near Westlake, OH 44145

Paul H.

Job Details: 04/17/2017

Replaced user interface, tested, preheated and set clock, op test ok.; Job Cmpltd

We serviced a

FFBC46F5LS FRIGIDAIRE

Model BEVERAGE CENTER

Near Avon, OH 44011

Paul H.

Job Details: 04/17/2017

Replaced main control, op test ok.;

We serviced a

KUDP01FLSS3 KITCHENAID

Model DISHWASHER

Near Lorain, OH 44052

Paul H.

Job Details: 04/17/2017

Non responsive, checked thermal cutout, closed, checked power to board, none, checked power to junction box on unit, none, advised an electrician would have to repair

We serviced a

WRT541SZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 04/17/2017

Unit is not defrosting, found bi-metal open, replaced from t/s, manually defrosted, op test ok.; used 1 W10258275 (BIMETAL) from stock, Job Cmpltd,

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Wellington, OH 44090

Paul H.

Job Details: 04/17/2017

Replaced tracks, adjusted strike, ran test cycle, no leaks, door remained sealed whole time, op test ok.; Job Cmpltd,

We serviced a

JGS1450DP1 JENNAIRE

Model RANGE

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 04/17/2017

No display, checked all connections good, still no display, needs new display; ordrng 1 WPW10603095 (cntrl-elec)

We serviced a

WTW7300DW0 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 04/17/2017

Unit fits pointer W10828881, raised unit up, tested with test 51, smooth, all functions tested passed, started a wash and observed agitate, whistling/squeaking sound, when rotor changes directions, is not the suspension, issue appears to be an issue with the rotor, ordering; ordrng 1 W10752189 (screw) and 1 W10754161 (rotor)

We serviced a

WRF992FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Paul H.

Job Details: 04/17/2017

Issue has RC fan noise, fan is damaged from excess frost, needs replaced, fan motor and thermistor come with evap cover, ordering; ordrng 1 W10889841 (EVAP COVER)

We serviced a

ATW4675YQ1 ADMIRAL

Model WASHER

Near South Euclid, OH 44121

Jeff M

Job Details: 04/17/2017

The unit had a speed sensor fault code saved into the computer I tested the rps sensor and it tested good unit needs a new control; ordrng 1 W10484681 (cntrl-elec),

We serviced a

MVWB835DW1 WHIRLPOOL

Model WASHER

Near Middleburg Heights, OH 44130

Jeff M

Job Details: 04/17/2017

Main control has a pressure sensor fault unable to detect the pressure inside the washing machine also drain pump is not working in manual test mode it is sending power to the pump I found nothing lodged inside the drain pump needs a new drain pump also; ordrng 1 W10876600 (PUMP) and 1 W11024149 (CONTOL),

We serviced a

KUDC10FXSS6 KITCHENAID

Model DISHWASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/17/2017

Found relay on control shorted and damages interface and harness. Needs control, interface (console) and harness replaced. Also, found upper rack falling out. Needs wheels replaced. ; ordrng 1 W10871222 (HARNESS) and 1 W11035586 (CONTROL) and 4 WPW10350401 (WHEEL)s and 1 WPW10481130 (CONSOLE)

We serviced a

WCG97US6DS00 WHIRLPOOL

Model COOK TOP

Near Strongsville, OH 44149

Chad P.

Job Details: 04/17/2017

Found valve did not come with switch. Found main harness comes with all switches. Need to order harness; ordrng 1 W10539913 (harns-wire W/ SWITCHES)

We serviced a

WTW5640XW0 WHIRLPOOL

Model WASHER

Near Bay Village, OH 44140

Brian B

Job Details: 04/17/2017

CC that machine will not spin out. Ran diag. F7E1 code, basket speed fault. Found gearcase leaking oil and making grinding noises. Agitator bolt seized up and threads torn. Spines damaged on wash plate. Checked lower components. Cam has oil in it and worn down. And debries in shifter. Will need new gearcase, wash plate, agitator bolt, cam kit, and shifter.; ordrng 1 W10324649 (gearcase) and 1 W10721967 (cam) and 1 W10772621 (screw) and 1 WPW10006355 (SHIFTER) and 1 WPW10215115 (WASHPLATE

Near Streetsboro, OH 44241

Tim G.

Job Details: 04/17/2017

Whirlpool top load washer WTW5000DW1, Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a hi

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Solon, OH 44139

Tim G.

Job Details: 04/17/2017

Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster. ; ordrng 1 WPW10546503 (adjuster), schdld next appmnt for 4/20 THU !,

We serviced a

WHIRLPOOL RANGE

Model WCG97US6DS00

Near Aurora, OH 44202

Tim G.

Job Details: 04/17/2017

Customer's complaint is that the center burner will light intermittently. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested unit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aurora, OH 44202

Tim G.

Job Details: 04/17/2017

Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi rigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks. ; ordrng 1 W10911021 (CONTROL

We serviced a

WHIRLPOOL WASHER

Model WTW7600XW0

Near Troy Township, OH 44234

Tim G.

Job Details: 04/17/2017

Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

Near Solon, OH 44139

Tim G.

Job Details: 04/17/2017

Kitchenaid dishwasher KDTM354DSS4, Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Solon, OH 44139

Robert A.

Job Details: 04/17/2017

Installed i/m asm, cycled, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QDW05

Near Solon, OH 44139

Gail V.

Job Details: 04/17/2017

Near Aurora, OH 44202

Tim G.

Job Details: 04/17/2017

Whirlpool gas cooktop WCG97US6DS00, Customer's complaint is that the center burner will light intermittenly. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested uit several times to find good ignit

Near Aurora, OH 44202

Tim G.

Job Details: 04/17/2017

Whirlpool Front load washer WFW75HEFW0, Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and th

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWS1

Near Geneva Township, OH 44041

Arthur V

Job Details: 04/17/2017

Found unit needs door seal kit. Est = 89.95 sc---98.00 labor---80.01 parts. Total est = 286.05. Cust to decide later if repair is wanted. Part number needed is W10542314 cust is tax exempt but does not have form on site. Cust to fax form -----; ordrng 1 W10542314 (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 4/21 FRI !,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFCA

Near Roaming Shores, OH 44084

Arthur V

Job Details: 04/17/2017

, Found uce maker over filling and very noisey when cycling. Needs ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/21 FRI

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44119

Eric M.

Job Details: 04/17/2017

Comp water level is too low. Advised cust on the water level that is used on HE washers. Init fault code display, clear, no faults. Auto test passed. Calibrated. Started normal wash to check fill level, water covering wash plate, so unit getting the proper amount of water. Unable to find anything wrong with the washer, it is operating just as it was designed to operate by the manufacturer.; Job

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM0

Near Euclid, OH 44123

Eric M.

Job Details: 04/17/2017

Comp will not start. No response fm keypad. No pwr to control board. No pwr at terminal block. Cust needs licensed electrician to restore pwr to unit.; Job Cmpltd, saved tckt [SdLink\289807a.png],

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near WILOUGHBY HLS, OH 44094

Eric M.

Job Details: 04/17/2017

Comp dishes not drying and long cycle times. Rinse aid dispenser empty, cust filled it when told about the importance of using rinse aid to help aid in drying dishes. Init svc test iaw tech sheet: clear. Verified heater plugged in. Put amp clamp on heater wire and ran auto test, heater drawing 3 amps, good. Heater and heater ckt on cntl operating normally. Unable to find anything wrong with the unit, it appears to be operating just; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/17/2017

Installed auger parts, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS5

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/17/2017

Removed glass from pump, tested unit, op test ok; , Job compltd

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/17/2017

Found left door switch not consistently making contact for light to come on, found piece of insulating foam in switch, removed, tested several times, op test ok; Job Cmpltd,

Near Troy Township, OH 44234

Tim G.

Job Details: 04/17/2017

Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW03

Near Geneva Township, OH 44041

Arthur V

Job Details: 04/17/2017

Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW03

Near Geneva Township, OH 44041

Arthur V

Job Details: 04/17/2017

Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ;, Job Cmpltd,

We serviced a

GE MICROWAVE

Model PVM9195F1SS

Near Bedford Heights, OH 44146

Robert A.

Job Details: 04/17/2017

Found door switch broken, needs door switch asm; ordrng 1 WB06X10128 (lever switch lower) and 1 WB14X10051 (latch body HOLDER) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/20 THU !,

We serviced a

GE REFRIGERATOR

Model GSS25QGTACC

Near Cleveland, OH 44120

Dan

Job Details: 04/14/2017

Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Brook Park, OH 44142

Dan

Job Details: 04/14/2017

Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model PSI23MGPABB

Near Rocky River, OH 44116

Dan

Job Details: 04/14/2017

Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAH01

Near Fairview Park, OH 44126

Dan

Job Details: 04/14/2017

Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSEG700EBS1

Near Rocky River, OH 44116

Dan

Job Details: 04/14/2017

Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Mentor, OH 44060

Arthur V

Job Details: 04/14/2017

Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Andover, OH 44003

Arthur V

Job Details: 04/14/2017

Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,

Near Jefferson, OH 44047

Arthur V

Job Details: 04/14/2017

WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,

We serviced a

AMANA DRYER

Model NED4655EW0

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Cleveland, OH 44139

Eric M.

Job Details: 04/14/2017

Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Chester Township, OH 44026

Eric M.

Job Details: 04/14/2017

Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Eric M.

Job Details: 04/14/2017

Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,

We serviced a

KITCHENAID COOK TOP

Model KECC607BBL01'

Near Beachwood, OH 44122

Eric M.

Job Details: 04/14/2017

Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Kent, OH 44240

Robert A.

Job Details: 04/14/2017

Installed sump asm, ran unit, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model ITW4400SQ0

Near Kent, OH 44240

Robert A.

Job Details: 04/14/2017

Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Ravenna, OH 44266

Robert A.

Job Details: 04/14/2017

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Atwater Township, OH 44201

Robert A.

Job Details: 04/14/2017

Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Brimfield, OH 44240

Robert A.

Job Details: 04/14/2017

Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/14/2017

Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,

We serviced a

KITCHENAID DISHWASHER

Model DISHWASHER

Near Fairview Park, OH 44126

Dan

Job Details: 04/14/2017

Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KDFE104DSS2 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/14/2017

Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)

We serviced a

JDB3600AWP3 JENNAIRE

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/14/2017

Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),

We serviced a

KODE500ESS01 KITCHENAID

Model WALL OVEN

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)

We serviced a

KBFS25EWMS10 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44129

Alice M.

Job Details: 04/14/2017

Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KFXS25RYMS4

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/14/2017

Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,

We serviced a

MDB6000AWW WHIRLPOOL

Model DISHWASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/14/2017

Found no power to unit. Turned switch on counter on. Op test ok.

We serviced a

110.28002011 kenmore

Model washer

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd

Near Euclid, OH 44117

Eric M.

Job Details: 04/14/2017

KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going t

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS0

Near Ravenna, OH 44266

Robert A.

Job Details: 04/14/2017

Installed and tested bake element, op test ok; Job Cmpltd,

We serviced a

KUDT03FTSS3 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/14/2017

Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,

We serviced a

WFW87HEDW WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 04/14/2017

Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/14/2017

Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,

We serviced a

WRF736SDAM11 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Brian B

Job Details: 04/14/2017

CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.

We serviced a

KSF26C4XYY03 KITCHENAID

Model REFRIGERATOR

Near Wickliffe, OH 44092

Jeff M

Job Details: 04/14/2017

Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB3

Near Euclid, OH 44132

Eric M.

Job Details: 04/14/2017

Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Auburn Township, OH 44023

Robert A.

Job Details: 04/14/2017

Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GHSC239DW0

Near Cleveland, OH 44102

Dan

Job Details: 04/14/2017

Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Westlake, OH 44145

Dan

Job Details: 04/14/2017

Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL8

Near Rocky River, OH 44116

Dan

Job Details: 04/14/2017

Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,

We serviced a

KENMORE GAS DRYER

Model 110.76002011

Near Rocky River, OH 44116

Dan

Job Details: 04/14/2017

Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Rocky River, OH 44116

Dan

Job Details: 04/14/2017

Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH03

Near Mentor, OH 44060

Eric M.

Job Details: 04/14/2017

Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Aurora, OH 44202

Robert A.

Job Details: 04/14/2017

Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],

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