Near Cleveland, Ohio 44129
Paul P.
Job Details: 09/28/2018
RANGE WHIRLPOOL WFE540H0ES0 "Inspected oven. Oven racks barely sits inside oven, falls when oven is heating. Spoke to Whirlpool tech support.File#7723058528, existing oven racks are 24.02”, office to order replacement racks that are 24.13”. If these do not work, customer is to cont
Near Strongsville, Ohio 44136
Mac
Job Details: 09/28/2018
WASHER WHIRLPOOL CAE2743BQ0 "Error for shifter. Office to order actuator after billing application is done.; ordrng 1 W11212745 (ACTUATOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, Ohio 44011
Mac
Job Details: 09/28/2018
DRYER MAYTAG MGDB765FW0 Shaft of blower wheel is not attached. Office to order blower wheel. ; ordrng 1 WPW10349492 (wheel)
Near Westlake, Ohio 44145
Mac
Job Details: 09/28/2018
WASHER WHIRLPOOL WTW7040DW0 Pressure sensor error. Pressure tube is clear. Office to order control. Put mitigation mat under washer.; ordrng 1 W10812423 (cntrl-elec)
Near North Royalton, Ohio 44133
Chad P.
Job Details: 09/28/2018
RANGE KITCHENAID KSGB900ESS2 Confirmed 3 key is dead. Connections check good. Needs console replaced and bezels installed as they do not come with the new console. ; ordrng 1 W10814133 (BEZEL KIT) and 1 W10913685 (CONSOLE)
Near Parma, Ohio 44130
Chad P.
Job Details: 09/28/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 Found wash motor weak. Handle any water coming from sprayers. Needs sump assy replaced. ; ordrng 1 W11025157 (SUMP)
Near Independence, Ohio 44131
Chad P.
Job Details: 09/28/2018
REFRIGERATOR GE GFE29HSDSS "Found display board broken and drain tube failing. Cust just wants drain tube. ; ordrng 1 WR02X28554 (DRAIN TUBE 8.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Beachwood, Ohio 44122
Corina H
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL GS6SHEXML00 Replaced the parts listed. The bin would not sit flush.called t/l Dustin file # 7723056394 to replace the shaft. Called SM to order parts. ; ordrng 1 2198607 (spring) and 1 WP2212365 (sleeve) and 1 WP2212369 (holder) and 1 WP2212370 (washer) and 1 WP22204
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 09/28/2018
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 "Found gasket loose air was coming in from back gasket,cause wasn’t connect in the root also found one corner ripped ordering new but still going to fix this correctly so cause won’t have any frost till I come back ; ordrng 1 242193203 (gasket-frzr door)"
Near Cleveland Heights, Ohio 44118
Corey L.
Job Details: 09/28/2018
DRYER MAYTAG MDE4658AYW "Customer complaint dryer won’t start, confirmed relay in control clicks when selecting a cycle but does nothing, found thermal fuse open, also found front felt ripped and separated, needs new front drum seal; ordrng 1 WP37001132 (seal- cyli) and 1 WP4011
Near Lorain, Ohio 44055
Mac
Job Details: 09/28/2018
SXS REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Door switch is not making contact for lighting. Ice was frozen together in ice bin. Advised to empty bin once a month. Office to order switch.; ordrng 1 WP2321285 (switch)
Near Bay Village, Ohio 44140
Brian B
Job Details: 09/28/2018
DISHWASHER WHIRLPOOL WDT720PADM1 "CC that machine not washing dishes. Ran diag, F7E1 code, not heating.. ran cycle, main wash pump has power but impeller broken. Control stops heater if pump not working. Will give est on new sump assembly. Customer paid dep. office to order part. Custome
Near Moreland Hills, Ohio 44022
Dan
Job Details: 09/28/2018
WASHER MAYTAG MHW6000XG2 "Customer complaint that door would not unlock and unit displayed error codes, ran diagnostics found f6e1(communication error between central control unit and motor control unit) error code, found door lock coils out of range, unit needs new door lock, cu
Near Independence, Ohio 44131
Dan
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint of water buildup under deli drawer, found drain pan warped causing water to run away from evaporator drain tube, unit needs new drain pan; ordrng 1 W10836964 (pan-drip)"
Near Shaker Heights, Ohio 44122
Dan
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is leaking, confirmed, unit was stuck inside of cabinet, fresh food section door popped off while trying to pull unit out and dented floor(see pics), found crack in valve, unit needs new valve, TWO TECHS NEEDED TO PULL FRI
Near Elyria, Ohio 44035
Gabriel P
Job Details: 09/28/2018
RANGE WHIRLPOOL WFG550S0HV0 "Found new door dented,ordering another one,scheduling customer ; ordrng 1 W11165138 (BOTTOM SLIDING DOOR )"
Near Lyndhurst, Ohio 44124
Corina H
Job Details: 09/28/2018
COOPTOP GAS GE ZGU384NSM2SS This is a GE monogram. She is calling GE. Will need a spark module.
Near Pepper Pike, Ohio 44124
Corina H
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KURR304EBS Door has a shape edge on the lt hand corner as the door on the unit. Called t/l Kevin file # 7723059436 want to re order door call the supplier and let them know there is a customer complaint about the sharp edge. Where they will check the door. Or could
Near Auburn Township, Ohio 44023
Robert A.
Job Details: 09/28/2018
DRYER MAYTAG MEDZ600TW2 "Found element open, but recieving 220vac, needs elementCust to let us know; ordrng 1 WP3387747 (ELEMENT8667), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, Ohio 44119
Corina H
Job Details: 09/28/2018
WASHER WHIRLPOOL MVWC565FW1 CC that the unit does not unlock. Found the latch is out of range. Will need a new lock. Used my lock yesterday. Called SM to order part. ; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly 8685) and 1 W11162438 (CONTROL )
Near Strongsville, Ohio 44136
David R
Job Details: 09/28/2018
MICROWAVE WHIRLPOOL WML75011HZ1 "When unit is started. Making loud humming noise coming from inside cabinet. Unscrewed the top two bolts. Tried to take down unit, will not come down. Unit still stuck in place. Will need two techs to remove.Confirm call on number 440-669-2777; schdld nex
Near Sheffield, Ohio 44035
Gabriel P
Job Details: 09/28/2018
DRYER MAYTAG MEDC215EW1 "Found door handle broken,also found flex foil explain customer is a fire hazard tell her she needs semi regit metal,ordering handle and scheduling her ; ordrng 1 W10861225 (handle)"
Near Willoughby, Ohio 44094
Jeff M
Job Details: 09/28/2018
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 09/28/2018
RANGE DUEL FUEL WHIRLPOOL WFE770H0FZ1 "Found front right burner lighting up on high no matter if on high or low ,contact l2 and h2 no opening on switch and thermal limiter switch on burner needs both burner and switch customer under manufacture warranty took pic from receipt ; ordrng 1 W10823
Near Parma, Ohio 44134
Paul P.
Job Details: 09/28/2018
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Trap and support failed, causing spray arm to sit across heater. Office to order support, trap, heater and spray arm. Did not set down mitigation mat, dishwasher is not operational.; ordrng 1 154825001 (heater) and 1 5304506515 (support) and 1 5304506518
Near Cleveland, Ohio 44135
Paul P.
Job Details: 09/28/2018
REFRIGERATOR FRIGIDAIRE FFTR1814QB4A "Found FF door seal split at area on bottom, that holds magnetic seal. Office to order a FF door seal. Did not set down mitigation mat, refrigerator does not have any water running to it.; ordrng 1 242193212 (gasket-refr door)"
Near Chardon, Ohio 44024
Robert A.
Job Details: 09/28/2018
REFRIGERATOR GE GNE29GMHDES "Found ff evap fan making noise, moisture on fan, per pointer needs fan kitCust to contact ge and let us know; ordrng 1 WR49X26666 (FAN KIT176.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Munson Township, Ohio 44024
Robert A.
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed adapter, ice maker and gasket, cycled i/m, op test ok"
Near Geneva, Ohio 44041
Jeff M
Job Details: 09/28/2018
WASHER KENMORE 417.4112241 "The unit has a e41 lock error the unit needs a new lock est only; ordrng 1 131763256 (DOOR LOCK), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, Ohio 44145
Brian B
Job Details: 09/28/2018
DISHWASHER KITCHENAID KDTE104ESS2 "CC that soap dispenser not working and sometimes does not drain out. Ran diag, 8-2 code, drain pump problem. Also, broken soap dispenser. Replaced parts from t/s. Ran calibration cycle. Op test ok. Placed water mat . Sent pic; used 1 W10861000 (DISPENSER
Near North Olmsted, Ohio 44070
Brian B
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced drawer slides. Tested drawer, closing properly with spring action at the end. Optest ok.."
Near Avon, Ohio 44011
David R
Job Details: 09/28/2018
DISHWASHER KITCHENAID KDTE254ESS2 "Cc when put onto any cycle. Will act like it is working but will not cycle through and within 1 min shut off. Unplugged and plugged back in. Ran service mode, no errors. Op test ok."
Near Chardon, Ohio 44024
Brian M
Job Details: 09/28/2018
WASHER MAYTAG MHW5100DC0 Installed control switch and hose Ran auto test OP TEST OK Whirlpool covered parts Customer owes for labor
Near Moreland Hills, Ohio 44022
Brian M
Job Details: 09/28/2018
REFRIGERATOR MAYTAG MBF2258XEW1 Cc that ice bin full of solid ice Found ice maker over filling with water Removed ice maker adjusted water flow Ran test harvest OP TEST OK
Near WILOUGHBY HLS, Ohio 44094
Corina H
Job Details: 09/28/2018
DRYER FRIGIDAIRE FFSE5115PW0 CC that e 61 comes up after 5 minutes of running. Started a cycle after 5 min. The e61 came up. Found the white wire to the terminal black not connected. Connected the wire. Started the unit and e61 came up. Will need a new control. ; ordrng 1 1256966531
Near WILOUGHBY HLS, Ohio 44092
Brian M
Job Details: 09/28/2018
REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Installed gasket and steamed formed it to seal it up OP TEST OK
Near Kirtland, Ohio 44094
Brian M
Job Details: 09/28/2018
DRYER WHIRLPOOL WGD7300XW0 "Cc of squeaking noise Found idler pulley and tumbler pulley seized Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640 (PULLEY-IDLER), and 1 WPW10314173 (SUPPORT ROLLER) from stock"
Near Parma Heights, Ohio 44130
Paul P.
Job Details: 09/28/2018
DRYER WHIRLPOOL NED4655EW1 "Tested dryer, not heating. Tested incoming voltage at terminal block, only found voltage coming in on one line, issue is somewhere in or past the outlet. Service call applies, not covered under warranty."
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 09/28/2018
WALL OVEN KITCHENAID KOCE500ESS05 "Customer explain that they were having electric issue in the past with old appliance,and they thing it happening again,check temp on bottom breaker 72 degrees top breaker 75 degrees ran oven to 350 degrees did not smell any burning and did not found no b
Near Parma, Ohio 44129
Paul P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Able to verify in warranty date through SB web. Tested refrigerator, found open FZ thermistor in diagnostic tests. Confirmed open thermistor. Replaced thermistor with W10902214 out of truck stock. Ran back through diagnostic tests, refrigerator is operat
Near Strongsville, Ohio 44136
Mac
Job Details: 09/28/2018
MICRO/OVENCOMBO JENN-AIR JMW2327WS00 Replaced lower appliance manager board. All tested ok. Already paid in full.
Near Strongsville, Ohio 44149
Mac
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Replaced ice maker, harness, and light switch. All tested ok."
Near North Olmsted, Ohio 44070
Mac
Job Details: 09/28/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found pins for sump motor were not making contact at motor. Corrected wiring issue. All tested ok. Put mitigation mat under dishwasher.
Near North Ridgeville, Ohio 44039
Mac
Job Details: 09/28/2018
WASHER MAYTAG MVWB755DW0 Replaced gear case. Ran calibration cycle. All tested ok. Put mitigation mat under washer.
Near Fairview Park, Ohio 44126
Mac
Job Details: 09/28/2018
REFRIGERATOR JENN-AIR JCD2389GES Replaced heater. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon Lake, Ohio 44012
Mac
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced icemaker and reservoir. All tested ok. Put mitigation mat under refrigerator.
Near Broadview Heights, Ohio 44147
Chad P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed disp assy. Op test ok. Advised to monitor.
Near Oakwood Village, Ohio 44146
Chad P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found unit is making ice. Removed ice basket and ice maker. Found harness unseated. Cust stated that ice maker would some times make ice and others not make ice. Corrected harness and reinstalled. Advised to monitor. 24 to 48 hrs for normal ice production
Near Parma, Ohio 44134
Chad P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found gap in upper freezer gasket. Steamed and conformed gasket. Op test ok. Advised to let sit closed for 20-30 min before opening.
Near Rootstown, Ohio 44272
Robert A.
Job Details: 09/28/2018
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 "Found evap drain clogged/frozen, cleared, op test ok"
Near Cleveland, Ohio 44120
Corina H
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 CC that the freezer door will not open. Found there was ice on the rail. Steamed the rail out and wiped the rail down. Used silicone on the rails. Optest ok.
Near Aurora, Ohio 44202
Robert A.
Job Details: 09/28/2018
OTR MICROWAVE GE PVM9179SF1SS "Installed door switches and door, op test ok"
Near Aurora, Ohio 44202
Robert A.
Job Details: 09/28/2018
OTR MICROWAVE GE PVM9179SF1SS "Installed door switches and door, op test ok"
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details: 09/28/2018
ICEMAKER WHIRLPOOL WRF560SEYM04 "Found evap frost in freezer,ice all over steam out replace plastic thermistor,opt test ok explain customer if they frost building up again give us,thats should take care the issue leave water mat ; used 1 W10902214 (THERMISTOR) from stock"
Near Lakewood, Ohio 44107
Brian B
Job Details: 09/28/2018
DISHWASHER WHIRLPOOL WDF130PAHS0 "Verified pop, sent pics. Found dispenser door latch had come apart. This machine has an integrated dispenser. Latch came loose on inside of door. Reassembled latch parts. Nothing is broken. Ran test cycle. Dispenser working properly now. Op test ok."
Near Shaker Heights, Ohio 44122
Dan
Job Details: 09/28/2018
REFRIGERATOR GE PFE28RSHESS "Installed new fresh food section evaporator fan, op test good"
Near Bainbridge Township, Ohio 44023
Dan
Job Details: 09/28/2018
MICROWAVE KITCHENAID KOCE500ESS06 "Customer complaint that unit does not always start, confirmed, found door switch not always making contact when door is closed, adjusted door switch, op test good"
Near Independence, Ohio 44131
Dan
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Installed new thermostat and evaporator fan blade kit, op test good"
Near Garfield Heights, Ohio 44125
Dan
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint of loud noise, turned on evaporator fans, condenser fan , compressor, air damper, ice box fan, and cycled ice maker, no unusual noises heard, Unit is operating as designed"
Near Garfield Heights, Ohio 44125
Chad P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found unit does not appear to be finger print resistant. Water disp and I.m. Noises are normal. Advised on cleaning and that most finger print resistant modes have a Mat finish. Op test ok.
Near Cleveland, Ohio 44118
Corina H
Job Details: 09/28/2018
DRYER FRIGIDAIRE GLGR642AS5 CC That the knobs are broken. Found the knobs cracked and the start switch is broken. Will need new knobs and a start switch. Cust does not want to repair at this time.
Near Lorain, Ohio 44053
Gabriel P
Job Details: 09/28/2018
DRYER WHIRLPOOL WED8540FW0 "Found error code F3E1 exhaust thermistor open,p14 connector on board loose,connected back up and started heating 131 degrees and raising,opt test ok"
Near Willoughby Hills, Ohio 44094
Corina H
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KBLC36FKS01 Replaced the fan motor. Optest ok. No water to unit. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Bainbridge Township, Ohio 44023
Robert A.
Job Details: 09/28/2018
REFRIGERATOR KITCHENAID KBFS20EVWH2 "Found evap drain clogged/frozen, needs drain replacedCleared ice, replaced drain, op test okparts only to Special Project S38253.; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Highland Hills, Ohio 44122
Dan
Job Details: 09/28/2018
WASHER WHIRLPOOL WTW5000DW1 "Installed new tub, basket, wash plate, and gearcase, no water mitigation mat left due to unit is in basement next to drain(see pic) a"
Near Strongsville, Ohio 44149
David R
Job Details: 09/28/2018
DISHWASHER KITCHENAID KDTM354DSS5 Cc upper rack button on UI not working. Ran service mode no error codes. Advised customer to select cycle then select top rack. Op test ok.
Near Cleveland, Ohio 44102
Paul P.
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Found evaporator fan receiving power, but not turning properly. Replaced evaporator fan, refrigerator is now working properly. Did not Set down mitigation mat, no water running to refrigerator.; used 1 WP2315539 (MOTOR-EVAP) from stock"
Near Mentor, Ohio 44060
Brian M
Job Details: 09/28/2018
RANGE JENN-AIR JDS1750ES0 Installed control and ui Ran auto test And bake test OP TEST OK
Near Cleveland, Ohio 44128
Chad P.
Job Details: 09/28/2018
WASHER WHIRLPOOL WTW4816FW2 Installed parts listed. Op test ok.
Near WARRENSVL HTS, Ohio 44122
Chad P.
Job Details: 09/28/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found drain line moved forward on LH side of unit and it’s clamp landed on the door hinge. Moved and secured drain line. Door now opens and closes completely. Ran normal wash. Op test ok.
Near Cleveland, Ohio 44120
Chad P.
Job Details: 09/28/2018
WASHER WHIRLPOOL WFW95HEDW0 Found nail jammed impeller. Removed. Op test ok.
Near Cleveland, Ohio 44114
Brian B
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL ART308FFDM03 "Replaced listed parts. Set control to normal. Op test ok. Manufacture date was 5/2018, still under 1 year warr."
Near Geneva Township, Ohio 44041
Jeff M
Job Details: 09/28/2018
RANGE WHIRLPOOL WFG320M0BW2 The unit was set to Celsius.
Near Roaming Shores, Ohio 44084
Brian M
Job Details: 09/28/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc of no cool Found unit low on r134a Did not locate any uv die Suspected drier to be the cause Evacuated , replaced drier 30 inch vac for 20 min Recharged 5.5 oz r134a Normal frost returned to evaps Advised to let run for 48 hours"
Near Cleveland, Ohio 44118
Chad P.
Job Details: 09/28/2018
REFRIGERATOR AMANA ABB1921BRM00 Arrived to find no abnormal noises. Cycled ice maker and cooling on and off. Noises normal at this time. Let unit run for a while. Noises normal. Lower feet and slightly tightened to dampen any cabinet vibrations. Unable to duplicate the noises at this ti
Near East Cleveland, Ohio 44112
Brian B
Job Details: 09/28/2018
WASHER MAYTAG MVWB765FW0 Replaced lid lock assembly. Ran calibration and auto test and drain and spin with clothes. Op test ok..
Near Brecksville, Ohio 44141
David R
Job Details: 09/28/2018
DRYER MAYTAG MEDZ2600TK2 Checked all functions. Op test ok.
Near Pepper Pike, Ohio 44124
Corey L.
Job Details: 09/27/2018
DISHWASHER MAYTAG MDB8959SBW1 "Customer complaint buttons not lighting and start not working, confirmed buttons are dead, found silver migration on ribbon, control panel needs replaced, customer wants to install himself, advised this voids warranty to the part, ok; ordrng 1 WPW1047577
Near Sheffield, Ohio 44035
Gabriel P
Job Details: 09/27/2018
WASHER GE GTW330ASK0WW "Found interlock error code faulty cc interlock keep clicking,ordering interlock and harness; ordrng 1 WH01X27954 (LID LOCK RELEASE ) and 1 WH19X24141 (LID LOCK HARNESS )"
Near Westlake, Ohio 44145
Gabriel P
Job Details: 09/27/2018
RANGE WHIRLPOOL KOSC504ESS00 "Customer has manufactured warranty took picture from his computer on sd mobile ,found thermal fuse open,I jump started then UI start back on. then started baking to 350 degrees but it didn’t heat up,I believe thermalstat is open I can’t get to it cause t
Near Burton, Ohio 44021
Dan
Job Details: 09/27/2018
DRYER WHIRLPOOL WET4027HW0 "Customer complaint that timer doesn’t work/turn off, started timed dry cycle for 10 minutes, Unit did not shut off, timer is not moving, found timer motor not spinning, timer motor is recieving 120vac , unit needs new timer; ordrng 1 W10854240 (timer)
Near Chardon, Ohio 44024
Dan
Job Details: 09/27/2018
FREEZER MAYTAG MZF34X16DW00 "Customer complaint that unit stopped cooling, temperature at 20 degrees set on coldest setting, evaporator fans are running, compressor is running, good frost pattern on evaporator, unit needs new control ; ordrng 1 W11126069 (contrl-box)"
Near Reminderville, Ohio 44202
Dan
Job Details: 09/27/2018
RANGE JENN-AIR JES9900BAS "Customer complaint that left front burner is not working, found infinite switch holes stripped and knob broken, installed new infinite switch, element is working, ordering knob, customer to install; ordrng 1 WP74011580 (knob flex)"
Near Aurora, Ohio 44202
Dan
Job Details: 09/27/2018
WASHER WHIRLPOOL MVWB400VQ0 "Customer complaint that unit is leaking from drain pump , confirmed, unit needs new drain pump ; ordrng 1 W10536347 (drain pump asm)"
Near Reminderville, Ohio 44202
Dan
Job Details: 09/27/2018
WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning properly, confirmed, unit needs new motor control unit ; ordrng 1 WPW10192965 (cntrl-elec)"
Near Strongsville, Ohio 44136
Chad P.
Job Details: 09/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Found unit in total no cool again. This time comp running. Checked for leaks. None found. Found coolant is making it to the ff evap but then stops. Intermittent injection to the ff evap. Tapped system 20in vac. Added small amount of gas. No change. Found
Near Parma, Ohio 44134
Corina H
Job Details: 09/27/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A "CC that the ff is not cooling. Ff 54 fz 10. The control is at the recommended setting. Checked the evap, good frost pattern. Will need a new control. Called SM to order parts.; ordrng 1 241537103 (control-temperatur)"
Near Chardon Township, Ohio 44024
Robert A.
Job Details: 09/27/2018
DISHWASHER WHIRLPOOL WDF760SADW0 "Checked over unit, calcium build up in unit, ran diognostics, 6-6 cold water code, watched cycle, excess soap in unit, spray arms not moving, checked sump, clear, but covered in calcium, needs sump, owi and heaterCust to replace; ordrng 1 W10703867 (H
Near Concord Township, Ohio 44077
Arthur V
Job Details: 09/27/2018
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Replaced ice maker. Found spot on back. Called techline talked to lynn. 82034002. Customer receiving part directly from Frigidaire. Customer to call us when part arrives. ; schdld next appmnt for 10/5 FRI !
Near WILOUGHBY HLS, Ohio 44094
Jeff M
Job Details: 09/27/2018
M/W CONVECTION WHIRLPOOL WMH31017HZ0 The part came with a cracked magnet. I found a bare wire on the trans.; ordrng 1 W10754299 (MAG) and 1 W10836753 (TRANS)
Near Madison, Ohio 44057
Arthur V
Job Details: 09/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Found unit needs evap fan motor and wiring per service pointer W11092686C. Labor covered under s16360. Also deli drawer bd need replaced ; ordrng 1 W11087438 (EVAP FAN MOTOR ) and 1 WPW10677119 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near University Heights, Ohio 44118
Jeff M
Job Details: 09/27/2018
RANGE GENERAL ELEC PB930SJ1SS The inside door glass is cracked. And the door seal if coming apart ; ordrng 1 WB04T10086 (gasket oven) and 1 WB56X22160 (GLASS)
Near Lyndhurst, Ohio 44124
Jeff M
Job Details: 09/27/2018
DISHWASHER GE GSD4000N10BB Water valve is getting power not allowing water to get to machine needs new water valve; ordrng 1 WD15X10014 (water valve)
Near Mentor, Ohio 44060
Jeff M
Job Details: 09/27/2018
M/W CONVECTION MAYTAG MMV5208WW1 "The mag has failed the unit is powering up but not heating. EST only ; ordrng 1 W10222507 (magnetron), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby, Ohio 44094
Brian B
Job Details: 09/27/2018
WASHER WHIRLPOOL WFW92HEFC0 "Replaced rotor and stator. Ran diag, cleared f7e9 code, locked rotor. Ran co test cycle. When at spin, loud squeal coming from stator area. Checked bearings, tub turns free. Control not energizing windings properly. This machine has an integrated control
Near North Royalton, Ohio 44133
Mac
Job Details: 09/27/2018
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Evaporator is not defrosting. Defrost element tested ok. Bi metal tested open. Office to order control and harness. ; ordrng 1 W10253282 (harns-wire) and 1 W11088499 (CONTROL BOARD)
Near Brook Park, Ohio 44142
Mac
Job Details: 09/27/2018
WASHER WHIRLPOOL WFW75HEFW0 Clips on in and outer door panels are broken. Office to order inner and outer door panels. Put mitigation mat under washer.; ordrng 1 WPW10208275 (door-inner) and 1 WPW10424942 (door-outer)
Near Westlake, Ohio 44145
Mac
Job Details: 09/27/2018
WALL OVEN GE ZET2PM3SS Relay on control is shorted. Office to order control. Paid shipping on 317510.; ordrng 1 WB27T10821 (board asm relay 195.80)
Near Auburn Township, Ohio 44023
Robert A.
Job Details: 09/27/2018
DRYER MAYTAG MDE5500AYW "Found rollers making noise, tention pully hard to turn, needs pully and rollersCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi
Near Shalersville Township, Ohio 44266
Robert A.
Job Details: 09/27/2018
WASHER GE GFWR2700H1WW "Ran unit, Found basket locked in place, outer tun chewed up, needs basket, outer tub, bellow, pump making noise, needs pump; ordrng 1 WH08X22619 (BELLOW) and 1 WH23X10051 (DRAIN PUMP) and 1 WH45X10136 (TUB R) and 1 WH45X10137 (BASKET) and 2 WH45X10138 (