Service History 139

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Cleveland, OH 44108
Joe O
Job Details: 04/09/2021
Installed water valve and fill tube. Op test ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WS01
Near Brecksville, OH 44141
Jason N
Job Details: 04/09/2021
"Installed magnetron, inverter, door interlocks, and turntable motor. Unit is heating, lights are working. No turntable and no cooling fan. All power checks good from filter board to main board. Possible main board issue. Cust does not want to continue repair; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Cleveland, OH 44113
Corina B
Job Details: 04/09/2021
"Entitlement is good. CC that the unit is not heating. Checked the vent outside, good. Unit is not heating. Found the heating element is open. Will need a new heater. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 04/09/2021
Replaced handle. Good. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/09/2021
Installed customer supplied lid lock. Ran manual lid lock/unlock. Lid still not locking or unlocking. Needs controlControl out of stock office to reschedule ; ordrng 1 W11411581 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/09/2021
"Cc: electrical smell, and noise, not workingFound no response from unit. Unit is receiving proper power. No indicator light on control. Found no shorted wires or burned up on harness. Found burn mark on washer top. Needs control, ui, and upper harnessControl shows out of stock, office to reschedule; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec) and 1 W11316252 (harns-wire)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Gabriel P
Job Details: 04/09/2021
"Replace start switch,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Concord Township, OH 44077
Dan H
Job Details: 04/09/2021
"Customer complaint of clicking sound, started normal wash cycle, found upper rack spray arm not mounted properly causing clicking noise, corrected , op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Corina B
Job Details: 04/09/2021
"entitlement is good. CC that the unit gets off balance. Ran diag f0e5 off balance load, f7e9 Locked Rotor. Ran a calibration. Checked the suspension rods, good. Started a rinse and spin, good. Advised cust to use a bulky items to get more water and 1-2 tablespoons of he detergent. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Eaton Estates, OH 44044
David R
Job Details: 04/09/2021
"Put new UI on, good display is working now. Ran diagnostics, no error codes. Ran a test diagnostics, good, all components working. Ran a manual component spin and agitate. All components sound normal. Good. Looked underneath, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
Found error code f6e2 Communication Error: UI Cannot Hear ACU also lid broken on the left side is crack also dispenser crack ordering part needed ; ordrng 1 W11259006 (Lid) and 1 W10919352 (Dispenser) and 1 W11112656 (Ui) and 1 W11170706 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
Cc that is not working and that is grinding. Plugged in unit and drain pump started going. Ran diag found error code of F3E2 pressure system fault F1E2 motor drive module over voltage F8E1 long fill . Deleted error code and cal Cel pump from running it starts in 10 seconds after it was cancel. Check pressure hose it was in place not kinked or with holes on it. Unit is not grounded on the outlet advice cust to have an electrician to repair. Unit will need main control. ; ordrng 1 W11419052 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2021
"Customer complaint that unit is not heating up enough to dissolve tablets, ran diagnostics found f7e1(no heat) error code, unit ran test cycle wash motor just made a humming noise, wash motor is receiving 120vac , heater worked after test cycle, unit needs new sump assembly and control, customer does not want repair at this time ; ordrng 1 W10854221 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
All temperature are good unit working as design cant find and issue with unit
We serviced a
FRIGIDAIRE DRYER
Model FGX831CS1
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2021
"Installed new bearing, op test no good , unit needs new idler pulley , land lord did not answer and has not been quoted ; ordrng 1 5304507499 (Pulley)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
Cc that dishwasher not working. Verified and found error codes F6E4 float switch open and F10E1 dispenser electrical problem. But found that dishwasher was not receiving water and found it was not receiving 120v will need control board. Ordering part.; ordrng 1 W11225084 (Control) and 1 WPW10195039 (Float switch)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
Took pop . Cc that the unit is leaking from the front. Unit has old dispenser. Service pointer W11481731. Will order new dispenser. ; ordrng 1 W11465533 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
"Found error code f6e3 lost communication ordering parts needed also for the AF error found a sock wrapping the dryer vent causing a restricted air flow explained to them that it is not recommended that it could cause further issues with unit.; ordrng 1 W11158453 (Control) and 1 W11116871 (Console), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF263LXTQ3
Near Avon Lake, OH 44012
David R
Job Details: 04/09/2021
"Replaced part. Tested, good. Op test ok.**office to bill; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/09/2021
Installed rollers and belt and idler pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/09/2021
When arrived cust said the the ice maker started working . Im taking parts back for return. Also advice them that if the top is not in place door will show open and icemaker wont work.
We serviced a
MAYTAG DISHWASHER
Model MDPH980AKS0
Near Willoughby, OH 44094
Dan H
Job Details: 04/09/2021
"Customer complaint that unit is leaking, found evidence of water leaking passed seal, found lower door seal laying in bottom of tub, unit needs new door gasket and lower seal, unable to get the full model number off of tag its been worn off, unable to write out quote for repair, unit cannot be repaired without model number"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rocky River, OH 44116
Marie V
Job Details: 04/09/2021
"Cc that the unit leaks from front door. Unit had some water on it. I followed the water marks from inside the door it come from vent. When removed found seal nor properly install, took pics. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Berea, OH 44017
Marie V
Job Details: 04/09/2021
"Took pop. Cc that the unit does not keep temp in oven and that the top will not stay hot. Check voltage coming in at the terminal block From L1 to N 123V from L2 to N 123 and from L1 to L2 244V. Check ohms on temp sensor 1085ohms. Preheated unit and I was taking voltage at the same time it started preheating , had 244V coming in to the element and then the control click ps and relay spark a little and stopped sending V, and keep doing that will send power will click and stop. Unit will need main control and temp sensor.; ordrng 1 W11432568 (Control) and 1 WPW10181986 (Oven sensor)"
We serviced a
WHIRLPOOL DRYER
Model VED6505GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/09/2021
Cc: noise Found screws stuck drum seal. Removed screw. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Ravenna, OH 44266
Brian M
Job Details: 04/09/2021
Cc unit just flashing time left Found unit to be locked up reset control and ran auto test OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/09/2021
Cc unit needs dispenser piece replacedConfirmed UI cover plate missing. Replaced using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44102
Corina B
Job Details: 04/09/2021
CC that the unit will not dispense water. Found the waterline was frozen. Steamed out the water line. Checked the temp good. The shelves are to high for the proper air flow. Lowered the shelves. Optest ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Bay Village, OH 44140
David R
Job Details: 04/09/2021
"Replaced parts. Tested. Good. Heat cycling, timed dry is working properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Cc of smell Could not duplicate a abnormal smell Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near North Olmsted, OH 44070
David R
Job Details: 04/09/2021
"Replaced parts. Tested. Good, no leaks. Op test ok"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/09/2021
"Customer complaint of no power, confirmed , power to unit, unit needs new power module; ordrng 1 W10857230 (Cntrl)"
We serviced a
KENMORE REFRIGERATOR
Model 106.567065
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Cc of freezer not cold Found unit to have a sealed system leak Found little frost on bottom of evap Needs evap compressor and drier ; ordrng 1 WP2188823 (evaporator) and 1 W10309994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
"Cc that the ice maker is not working . Evaporator has good frost patter, ice maker is getting 120V when door is close and the ice maker it just goes to home and does not cycle unplugged unit and plugged back in still didnt worked. The lights switch are working .will order icemaker and valve. ; ordrng 1 W11284458 (Icemaker) and 1 WPW10179146 (Valve.)"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near North Olmsted, OH 44070
David R
Job Details: 04/09/2021
"Cc unit not turning on. When pressing power button just hear a beep. Can go into diagnostics. Found F70. Communication error main control. Checked pump and lock. Both shorted, open. Will need control, pump, lock. Customer paid SVC. Do not order parts; ordrng 1 WP8183259 (Main control) and 1 WP8183270 (Lock) and 1 280187 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.467819
Near Middleburg Heights, OH 44130
David R
Job Details: 04/09/2021
"Replaced element., tested bake 350. Cycling on/off. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Replaced drain pump Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Seven Hills, OH 44131
David R
Job Details: 04/09/2021
Cc unit not cooling. Both sections 70*. Compressor and fan not running. Not getting correct voltage from control. Ordering control.; ordrng 1 WPW10589838 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon, OH 44011
Gabriel P
Job Details: 04/09/2021
Cc that microwave is working intermittently so we called whirlpool for issue and explained to Rich and he told us to order control board and UI ordering part; ordrng 1 W11486769 (Console) and 1 W11486764 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Parma, OH 44134
Corina B
Job Details: 04/09/2021
CC that the unit fills with water washes for a second then stops. Ran diag 4-3 wash motor not running 7-1 no heat. Checked the power at the control to the pump and motor. 0 volts. Will need a new control. Office will need to reschedule ; ordrng 1 W11305303 (Control)
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Parma, OH 44129
Corina B
Job Details: 04/09/2021
CC that the unit does not start. Found the belt frayed. Will need a new belt. ; ordrng 1 4392067 (Dryer repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Dan H
Job Details: 04/09/2021
"Installed new evaporator fan motor and harness, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Cleveland, OH 44106
Dan H
Job Details: 04/09/2021
"Installed new door panel, op test good"
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/09/2021
CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Started a cycle. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Wickliffe, OH 44092
Corina B
Job Details: 04/09/2021
CC that there is a squealing noise. Found the idler pulley seized. Replaced the pulley from t/s. Cleaned out inside of the dryer. Optest ok. ; used 1 279640 (Pulley) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/09/2021
"Replace heating element,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/09/2021
Ice maker was replaced. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/09/2021
"When arrive no heat coming out took unit apart check all fuses and heater all pass check motor is good connect all connectors back on ran 40 minutes time dry and ran it when it was put back together is heating and cycling on and off,work as design it may was a loose connection"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, OH 44064
Joe O
Job Details: 04/09/2021
"Cc: loud during spin, off balanceRan auto test. Ran drain and spin. Found unit squealing during spin. Found gear case leaking a bit of oil. Found suspension weak. Needs gear case and suspension rodsGear case out of stock, office to reschedule; ordrng 1 W11455453 (Gear case) and 1 W11130359 (suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/09/2021
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 04/09/2021
Replaced main control. Set unit to recommended and turned the icemaker back on. Op test okBrought core for return
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Broadview Heights, OH 44147
David R
Job Details: 04/09/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/08/2021
Installed freezer door gasket. Secured to liner with silicone in some spots as the liner is pulling away from door too much. Advised customer to allow 24 hrs for silicone to cure before opening freezer door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 04/08/2021
"All parts replaced. Tested, good. Adjusted doors. Good. Missing badge for door, ordering, customer will put on themselves.; ordrng 1 W11223753 (Badge)"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Brecksville, OH 44141
Jason N
Job Details: 04/08/2021
"Cc customer smells gas from unit. Customer stated she can smell gas in her house, had gas company out and they identified the range as the source of the gas. Turned gas back on to unit, checked all gas connection under unit and on cooktop with soap bubbles. Found cooktop feed tube running inside right side of unit had been scraped by RH oven door hinge creating a pinhole. Unit needs cooktop supply tube. Turned gas off to unit. Customer will call in to office later. Part not showing in stock on Marcone, office to schedule next service date. ; ordrng 1 WP7506P464-60 (Supply tube)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mantua, OH 44255
Jason N
Job Details: 04/08/2021
"Cc unit not rinsing or filling properly with water Customer started wash load as soon as we arrived. Unit set to normal load, filled with proper amount of water, advanced to wash. Advanced to wash cycle, unit adding water while spinning at draining at the same time. Called wp techline to verify if this cycle is functioning correctly, Leon, normal operation for this unit."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Jason N
Job Details: 04/08/2021
"Cc unit light flickering and now not working. Found unit hood light is not working, checked lamp, lamps is good. 0v at lamp socket from control board. Unit needs control board. ; ordrng 1 W11182110 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Broadview Heights, OH 44147
Jason N
Job Details: 04/08/2021
Installed cold control set to recommended. All functions normal. Unit op test good.
We serviced a
MAYTAG WASHER
Model A712
Near University Heights, OH 44118
Jason N
Job Details: 04/08/2021
Installed drain pump. Filled tub with water then switched over to spin/drain. Unit drained normally. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/08/2021
Cc unit will fill but not washing againFound shifter arm had popped out of splutch yoke. Found service pointer for this issue. Replaced shifter using truck stock shift actuator. Ran auto test and calibration. Op test good.; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Ashtabula, OH 44004
Joe O
Job Details: 04/08/2021
"Cc: banging noise, rattling, dents in doorsFound ff door and freezer door both dented. Ff temps at 39 degrees and freezer at 7 degrees. Found noise from r134a running through cap tube. Needs ff and freezer doorOffice to reschedule; ordrng 1 LW10680726 (dor-fip) and 1 LW10680729 (dor-fip)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Cleveland, OH 44102
Corina B
Job Details: 04/08/2021
Replaced the control panel. Optest ok.
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/08/2021
"Cc: runs for a little bit then stopsCustomer stated they can start the unit, it will run for a little bit and stop, stated They will start it back up and it will run for a few more mins then stop again. Advised customer on moisture sensor. Found no stored error codes. Ran moisture sensor test. Moisture sensor is functioning. Unit has good heat and air flow. Tested outlet thermistor. Outlet thermistor checks good. Nothing shorted to ground. Called whirlpool tech line spoke with Ed. Tested voltage to see if voltage drops out during cycle. Needs outlet thermistor; ordrng 1 WP8577274 (thermistor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Painesville, OH 44077
Joe O
Job Details: 04/08/2021
"Cc: door not closing properly, cancel button not workingFound unit was sitting up on floor and slipped off. Reset unit. Door now closing. Cancel button functioning for me. Op test ok"
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Eastlake, OH 44095
Joe O
Job Details: 04/08/2021
"Cc: not startingFound belt switch open. Needs belt switch.Took thermal cut off to return. ; ordrng 1 WD21X10261 (switch interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ06
Near Mentor, OH 44060
Joe O
Job Details: 04/08/2021
Cc: loud when getting waterFound vibration noise from water valve solenoid when dispensing water. Needs water valve; ordrng 1 WPW10312696 (water inlet valve)
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Willowick, OH 44095
Joe O
Job Details: 04/08/2021
Installed ui. Ran test bake. Op test ok
We serviced a
WHIRLPOOL RANGE
Model KDRP407HSS4
Near Cleveland, OH 44121
Joe O
Job Details: 04/08/2021
"Cc: not heating, bake or broil, f02 errorFound thermal fuse open. Unable to test blower. F02 is welded relay on control. Could not get to control to test. Needs thermal fuse, and controlControl discontinued Advised customer unit may need a blower as well. ; ordrng 1 WP9759243 (thrmst-fix) and 1 4452444 (Control(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Wickliffe, OH 44092
Joe O
Job Details: 04/08/2021
Cc: knocking or clicking noiseFound r134a running through cap tube making tapping noise. Added another piece and Adjusted sound insulation. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details: 04/08/2021
"Cc: broken shelfNeeds crisper cover frameCustomer to install ; ordrng 1 W11127833 (frame), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/08/2021
"Cc unit not heating. Ran dryer op test, no flame. Checked gas line,...absent. No gas line hooked up to unit. Advised property manager they will need a gas line connection for unit to operate properly. All other functions working on unit."
We serviced a
GE REFRIGERATOR
Model GSS23GMKGCES
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
Replaced thermistor. Advice cust to monitor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/08/2021
Installed brackets. Unit is sealing. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Euclid, OH 44123
Dan H
Job Details: 04/08/2021
"Customer complaint that water line is broken, confirmed, found water line from filter head cut, unit needs new filter head; ordrng 1 WP67004106 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3900UW3
Near Madison, OH 44057
Dan H
Job Details: 04/08/2021
"Installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JCD2389DES
Near Cleveland, OH 44113
Dan H
Job Details: 04/08/2021
"Installed new valve, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mantua, OH 44255
Brian M
Job Details: 04/08/2021
Cc drain pump error Found drain pump kicking in and out Replaced pump OP Test Ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
David R
Job Details: 04/08/2021
"Replaced all parts. Tightened up all screws inside. Tested, good. Op test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Rocky River, OH 44116
Corina B
Job Details: 04/08/2021
"CC that the microwave is not working, tripped the breaker for a minute, turned back on. Advised cust to trip the breaker for 1 minute. Optest ok"
We serviced a
JENN-AIR DOWNDRAFTVENT
Model JED8230ADS
Near Bay Village, OH 44140
Corina B
Job Details: 04/08/2021
"CC that the fan does not turn off and there is a burning smell. Found the relay the the fan burnt and the cover is broken. Will need a new relay switch. Part is nla. ; ordrng 1 71001564 (Relay switch) and 1 W10341820 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG COMPACTOR
Model MTUC7000AWS2
Near Strongsville, OH 44149
David R
Job Details: 04/08/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Avon Lake, OH 44012
Marie V
Job Details: 04/08/2021
"Cc that the unit will not turn on. Tested outlet has proper voltage, try to go into diag it wasnt working. Removed console and check power at main control. 122V coming in. Plugged unit back in and try to run diag, got error code of F6E2 UI cannot hear ACU. F2E1 UI stuck button. Ran step 1 on tech sheet. ACU led light is flashing and the UI is getting 5Vdc but does not work also UI encoder test pass. Unit will need UI. Gave estimate to cust. She will call back if whirlpool helps with repair.; ordrng 1 W11112656 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
Cc that the unit has ice building up. Found gasket not sealing at the bottom hinge. Will order part; ordrng 1 W10856583 (Gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Ravenna, OH 44266
Brian M
Job Details: 04/08/2021
Cc UI not lighting up Ran UI test OP Test Ok Reset power and all UI light functions returned OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/08/2021
Cc audio not working Found speaker to be blown Needs UI speaker not sold separately ; ordrng 1 W11478526 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, OH 44240
Brian M
Job Details: 04/08/2021
Cc unit not draining Found control to have a blown resister for drain pump Applied 120v to drain pump and pump is seized Needs control and drain pump ; ordrng 1 W11417466 (Control) and 1 W11399437 (Pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Strongsville, OH 44136
David R
Job Details: 04/08/2021
"Found out of balance and overload error code. Put unit it manual spin, low and fast. Normal shaking. Could of been an uneven load, overloading issue. Also could of been leveling issue. Unit checks good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Streetsboro, OH 44241
Brian M
Job Details: 04/08/2021
Cc of noise Ran test load with towels agitate and drain and spin no abnormal noises found at this time Advised to watch OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/08/2021
Replace parts and still nothing call whirlpool tech line and they say to replace all harness for now but my senior technician says it may be the control again ordering, parts are out of stock ; ordrng 1 W10919940 (Harrness) and 1 W11038117 (Harness) and 1 W10919934 (Harness) and 1 W11322901 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/08/2021
"Follow all steps from seal system confirm good also before putting it into a vaccum we add nitrogen to see where it was leaking ,but found no leaks on evap so we did not replace advise customer to save part just in case but wants done with everything waited few minutes with cover freezer on and saw frost pattern opt test ok ; used 2 Tjaf1200 (1/4 od tube ext.) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44144
Dan H
Job Details: 04/08/2021
"Customer complaint that unit flashed error code and ran for 36 hours and upper rack falling off, unit was showing float switch error and running drain pump , no water in drip tray now, adjuster received is for the right side, left side is broken, ordering correct adjuster ; ordrng 1 W11268105 (Adjuster)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/08/2021
"Found ice maker fill tube not connected or inserted properly to the ice maker correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Avon, OH 44011
Marie V
Job Details: 04/08/2021
"Replaced ice maker and it cycle but not water came in. Check the water line going to ice maker to see if it was frozen. It was clear. Tested valve no water was coming out. Keep trying until water started coming out. It filled ice maker. Advice cust to monitor unit if it stops making ice it will need the water valve. ; ordrng 1 WPW10341329 (Valve), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near North Royalton, OH 44133
David R
Job Details: 04/08/2021
Called and talked to customer. Ordering pulley and rollers. Also to tightened all components just Incase something is a little loose. ; ordrng 1 279640 (Pulley) and 1 4392067 (Repair kit)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 04/08/2021
"Customer had questions about unit and cycle modes. No error codes, tested diagnostics. Good. Ran calibration. Good. Ran a normal cycle with load in. Good. All functions test good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB02
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/08/2021
"Cc that theres no water in unit and ice maker is not working Aldo the bin on fresh food section door is kind of broken and cap on filter is broken. When press on the pad you can hear the valve humming. Check water connection at the back it was good. When removed filter it started working but the cap is broken. When press on the filter water started coming out and icemaker cycle. Unit will need cap and bin Cust will not get parts because unit is 10years old. Also cap is only available in white. ; ordrng 1 WPW10321304 (Bin) and 1 WP2260518W (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Bay Village, OH 44140
Corina B
Job Details: 04/08/2021
"Cust showed pop, sent pic. CC that the unit does not turn on. Found the drum not turning. Found a chipmunk in the blower housing. Removed the chipmunk from wheel. Advised cust to replace the vent cover with a flap to prevent the animals to get in. Optest ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Parma, OH 44134
Dan H
Job Details: 04/08/2021
"Unable to install new board cause the plugs are reverse on new board(see pics), marcone pic shows new control on plug is also reversed, this part cannot be installed in this unit, talked to bj, hes going to research with marcone; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near North Olmsted, OH 44070
Corina B
Job Details: 04/08/2021
CC that the upper rack adjusters are broken. Will need the adjusters and clip. ; ordrng 2 WPW10546503 (Adjusters)s and 1 WPW10195840 (Clip)
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Westlake, OH 44145
Corina B
Job Details: 04/08/2021
CC that the unit takes two cycles to dry clothes. Found the vent is smashed and there is a screen over the outer side vent. Advised cust to remove the screen and to replace the smashed vent. Optest ok.