We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44111
Marie V
Job Details: 11/17/2021
"Defrosted evap, replacedcontrol and harness. Set temps back to recommended and advise cust to allow 24 hours for unit to get back to normal temps optest okNo core for return"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ02
Near Kent, OH 44240
Brian M
Job Details: 11/17/2021
Cc unit buzzing Found noise coming from water valve vibration Repositioned valve OP Test Ok
We serviced a
AMANA DISHWASHER
Model ADB2200AWQ
Near Bedford, OH 44146
David R
Job Details: 11/17/2021
Cc unit not opening. Had to break open. Door latch is not operating correctly. Ordering latch. ; ordrng 1 WPW10275768 (Latch assembly)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Valley View, OH 44125
David R
Job Details: 11/17/2021
"Coin operated. No key here to open up and test unit, will need to reschedule and let customer know we need key to operate.; schdld next appmnt for 11/24 WED !"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, OH 44139
Manny
Job Details: 11/17/2021
"Cc unit not cooling as it should, too evap cover and only frost on top and bottom coil, per BJ low refrigerant, confirmed by hooking up gages and unit goes into a vacuum, Bj advised to charge with 140psi of nitrogen and use soap solution to detect leaks, no leaks found but pressure is going down bj said charge it to 140psi wait for it to equalize and if still going down and no leaks found, we both agree it has to be an internal leak. Send to management for review for refund. Per HB not charging service!; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, OH 44022
Manny
Job Details: 11/17/2021
"Cc unit is leaking and keeps giving errors, found error codes F8e4 for float switch fault and f9e2 for draining fault. Float switch was open the foam was stuck on side of switch housing, good power to drain pump but pump is not running. Replaced float switch and drain pump opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3600AAS
Near Valley View, OH 44125
David R
Job Details: 11/17/2021
"Found whole sensor harness is bad, charred and open. Discontinued, customer wants parts researched one more time. After researching, give customer call.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/17/2021
Found ice buildup in the back of ice box there was a service pointer ordering part ; ordrng 1 W10739629 (Gasket) and 1 W11126056 (Adapter)
We serviced a
GE REFRIGERATOR
Model PSIC3RGXCFBV
Near Strongsville, OH 44136
David R
Job Details: 11/17/2021
"Cc unit not making ice. Opened up icemaker, getting power but motor just turning back and forth in place. Will need icemaker kit assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WR30X10093 (Icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Strongsville, OH 44136
David R
Job Details: 11/17/2021
"Cam and belt are good, tight. Ran diagnostics, good. Also found drain hose hitting back of unit, corrected to a different position. Ran drain/spin. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Strongsville, OH 44149
David R
Job Details: 11/17/2021
"Cc unit making a weird noise, last dishwasher 20 years old, everything updated on newer. Ran a normal cycle for 10 mins, unit components sounds normal. Ran a diagnostics cycle all the way through, all components test find, all sounds are normal. Unit is working properly. Went over the use of rinse aid and extended dry, can s asleep refer to owners manual if needed. Op test ok."
We serviced a
MAYTAG WASHER
Model MAH5500BWQ
Near Lyndhurst, OH 44124
Manny
Job Details: 11/17/2021
"Cc unit making a loud noise when spinning, confirmed the noise and found outer tub leaking through the seal and bearing is shattered, drive belt rubbing against tub. Unit will need outer tub, pulley, belt seal kit support and spinner; ordrng 1 22004465 (Outer tub) and 1 22002315 (Spinner pulley) and 1 12001788 (Drive belt) and 1 12002022 (Seal kit) and 1 W10181639 (Support spinner) and 1 6-2717080 (Spinner assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/17/2021
"Replace part order ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, OH 44202
Jason N
Job Details: 11/17/2021
"Cc unit stopped coolingCustomer stated unit was making a lot of noise before it stopped cooling. Found compressor not running, start relay buzzing when trying to start. Plugged into killawatt, compressor drawing 8.7a before relay overload opens. Compressor is locked, will need replaced. Parts and labor covered under 5yr.; ordrng 1 W10507884 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Jason N
Job Details: 11/17/2021
"Cc unit error code f8e1Verified fault code for low flow or pressure switch not tripped. Ran auto test. No water coming in on hot valve test. Checked power in to valve on demand, good at 121v. Rechecked water supply in, checks good. Solenoid for hot side of valve is not working, will need to reorder valve assembly. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, OH 44125
Corina B
Job Details: 11/17/2021
"Replaced the valve and filter. Cycled ice maker, filled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/17/2021
"Cc unit right side door swings open too farFound unit not level, unable to level due to left side cab roller adjustment bolt is stripped. Customer stated installers used a power driver to try to level, then told her they could not level unit. Unit needs left side cab roller. ; ordrng 1 WPW10304660 (Cab roller-left side)"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Berea, OH 44017
David R
Job Details: 11/17/2021
"Cc unit not locking. Found latch broken, replaced from t/s. Ran diagnostics and calibration. Good. Op test ok. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Marie V
Job Details: 11/17/2021
"Replaced outer case, tested unit with a water bottle, op test no good. Relay on control is clicking and unit finish before is done. Unit will need main control.; ordrng 1 W11443147 (Control) and 1 W11244490 (Interlock)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/17/2021
"Seal is torn and ripped ordering ; ordrng 1 W11368721 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Novelty, OH 44072
Corina B
Job Details: 11/17/2021
"CC that there is a grinding noise. Ran diag F0e5 Off Balance Load. Ran a manual test for spin when stopping the rotor is slipping. Found the screw laying on the ground. Used loctite on the screw. Ran a calibration. Started a spin, no noise. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KEP
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/17/2021
"Cc unit is leaking from the bottom, found cracked inlet valve, u it will need a inlet valve. Customer paid for parts and service labor would be due on install.; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Burton, OH 44021
Jason N
Job Details: 11/17/2021
"Cc unit not spinning clothesRan diagnostics, found code for f0e5 off balance load. Ran auto test, washplate spinning with basket during spin test. Found drive hub stripped. Unit needs drive hub. Replaced using truck stock part. Reran auto test and calibration. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Manny
Job Details: 11/17/2021
"Found leak at filter joint,recover refrigerant, replaced filter using T/S wpw10143759, place unit in a 29in vacuum and hold for 10 mins, charged unit with 4.5oz of R-134a, pressure equalize, unit is cooling, good frost pattern on evap. Temp when first arrived was 76 in RC and 73 in FC, temps now in RC 60 and FC 50. ; used 1 wpw10143759 (Uv filter), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, OH 44077
Dan H
Job Details: 11/17/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 46 degrees set to 44 degrees, freezer section temperature at 0 degrees, air damper and evaporator fan are working, thermistors are reading correct temperatures, compressor and condenser fan are running, unit is operating as designed"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, OH 44143
Joe O
Job Details: 11/17/2021
"Cc: clothing set at end of cycleFound error codes 27(water accessibility) 26(out of balance) 8(pressure sensor loss). Ran test 10 for pressure sensor. Pressure sensor and valves are functioning as designed. Water valves not seeping. Ran drain and spin. Unit reached spin speed, not walking, no flashing lights. All functions working properly. Needs control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Customer complaint of loud ticking noise, found gear oil all over under unit , unit needs new gearcase, customer does not want repair; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Customer complaint that control panel is not working, confirmed, cannot select menu options, unplugged unit and plugged back in, user interface is working now, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Installed new sump assembly, op test good"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, OH 44060
Joe O
Job Details: 11/17/2021
Installed control entered diagnostics. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Joe O
Job Details: 11/17/2021
"Cc: not washingFound sump is receiving proper power, but not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2021
Installed control and water valve. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Andover, OH 44003
Dan H
Job Details: 11/17/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6775ADS
Near Conneaut, OH 44030
Dan H
Job Details: 11/17/2021
"Customer complaint of noises, upper oven burner lights , lower oven burner lights, all cooktop burners light, both ovens heated to temperature, unable to turn upper oven off, upper oven cancel button is not working, unit needs new control; ordrng 1 WPW10166969 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 11/17/2021
"Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2021
Replaced the bin. Checked the church and cube ice. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, OH 44140
Angel
Job Details: 11/17/2021
Replaced console and knob bezels. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Angel
Job Details: 11/17/2021
"Cc that unit is not draining or finishing cycle. Ran diagnostics and found error code F0E3 overload, ran a diagnostics cycle and passed. Verified under unit to see if everything looked good and found that gearcase is leaking will need to replace gearcase. Replaced gearcase from truck stock ran calibration and auto test and passed. Explained to customer that 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details: 11/17/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to watch
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Olmsted Township, OH 44138
Angel
Job Details: 11/17/2021
Cc that handle on door was broken and moisture sensor was cracked. Confirmed both were broken replaced both parts. Opt test ok.
We serviced a
MAYTAG WASHER
Model mvw6230hw2
Near Mantua, OH 44255
Brian M
Job Details: 11/17/2021
Cc of leak Found new valve boot to be smashed Replaced using old valves boot Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Garrettsville, OH 44231
Brian M
Job Details: 11/17/2021
Installed control Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Joe O
Job Details: 11/17/2021
"Cc: noise, dentCustomer stated dent popped itself out. Could not see a dent. Found intermittent small popping noise durning cooling. Coming from freezer compartment. Found noise is from r134 running though cap tube into evaporator. Advised customer this is a normal sound, and will harm anything. Op test ok"
We serviced a
GE OTR MICROWAVE
Model JVM6175DF1WW
Near Madison, OH 44057
Joe O
Job Details: 11/17/2021
Cc: not workingFound loose connection on thermal fuse. Re seated connection tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Ashtabula, OH 44004
Brian M
Job Details: 11/17/2021
"Cc of unit not functioning properly still Found error f3e1 Ran diagnostics test no issue found Followed tech sheet new pressure sensor was already installed Advised on replacing acu and drain pump Customer does not want to repair at this time ; ordrng 1 WPW10605427 (pump-water) and 1 W11029844 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon, OH 44011
Angel
Job Details: 11/17/2021
Cc that none of the ovens were working. Tried to preheat oven and would not ignite found that the bake igniter on the top oven was opened would not light up. Replaced igniter and tested unit both oven working as should now preheated as should. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, OH 44011
Angel
Job Details: 11/17/2021
Cc that unit was not washing there clothes. Ran diagnostics and tried to do a manual agitation and would not agitate. Looked under washer and shifter was out of place. I replaced shifter with new one and ran a calibration and auto test and passed. Unit is agitating and working as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Angel
Job Details: 11/17/2021
Cc that unit is not turning on. Tested unit and it would not do anything and unit was locked checked power at outlet and has 120vac also checked power at control board and tested good but the led is not on found control board burnt out at the latch connector will need new main control board and latch replaced. Had to break the latch to get opened for the model number. Ordering parts.; ordrng 1 W11498796 (Control board) and 1 W11307244 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/17/2021
"Damper making loud noise,ordering ; ordrng 1 W11087463 (Damper), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, OH 44057
Brian M
Job Details: 11/17/2021
Customer stated they did not receive parts hold off on ordering Cc unit not powering on Found power cord burntAdvised on getting cord replaced first
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/17/2021
Installed washer door hingeOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXST00
Near Solon, OH 44139
Brian M
Job Details: 11/17/2021
"C of icemaker leaking Found seal in icemaker leaking Needs icemaker ; ordrng 1 WPW10190965 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/17/2021
"Pulley making a squeak sound giving estimate replace from t/s opt test ok ; used 1 WED5500XW0 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 11/17/2021
"Customer complaint of condensation on outside of cabinet, found unit stuffed next to a tall pantry cabinet advised customer that unit should have at least 1 of space for air flow, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2021
"CC that the drawer is not on correct, there is a dent on the side, and there is part of the seal missing on the cooktop. Confirmed. Relined the drawer. Advised cust that this had a discount on model. Took picture of the cooktop seal. Office to reschedule ; ordrng 1 W11156895 (Cooktop)"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2021
CC that there is a loud noise in the spin. Confirmed. Found the bearings are worn. The lid is broken. Will need a new lid and bearings. Lid is nla. ; ordrng 1 W10435302 (Bearing) and 1 8565267 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44055
Marie V
Job Details: 11/16/2021
"Cc that the unit will not pass rinse. When arrived unit was flashing in rinse, canceled cycle and ran diag, error code F2E1 stuck Key, F7E1 basket speed fault, ran auto test, unit did not agitate, or spin, it just humming. Unit will need new capacitor.; ordrng 1 W11158830 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Elyria, OH 44035
Gabriel P
Job Details: 11/16/2021
Parts Is not whats needed it will need a control kit w11533211 all test when good and found service pointer on controls but they are no where in the country customer will call whirlpool for concessions and to see if they can expart the part also took new part for return ; ordrng 1 W11533211 (Control kit)
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Lorain, OH 44053
Angel
Job Details: 11/16/2021
Cc that unit is rattling and loud. Confirmed unit is vibrating a lot. Took apart unit and checked blower wheel and was full of lint causing it to go off balance and vibrating. Cleaned out all lint and replaced all parts tested unit and sounds and works as should. Opt test ok.
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Painesville, OH 44077
Dan H
Job Details: 11/16/2021
"Installed new power nuts and wheel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Mentor, OH 44060
Brian M
Job Details: 11/16/2021
Cc ice is not breaking apart Found ice to be stuck together coming out of icemaker Replaced icemaker Advised to watch
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 11/16/2021
Cc of washer still leaking Found water traces on the outside of soap dispenser Seems to be leaking from around seams Reordering soap dispenser ; ordrng 1 W11524103 (Drawer) and 4 WP8534022 (screw)s
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/16/2021
Installed filter head Can not confirm operation water is shut off Advised customer on replaced valve ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Eastlake, OH 44095
Corina B
Job Details: 11/16/2021
CC that the dryer does not dry the clothes has moisture on the door and the vent. Confirmed. Can not checke the vent due on top of the roof. Removed the vent had water inside the vent. Turned the dryer on for 30 minutes with wet towels. Towels came out dry. Advised cust to call dryer vent wizard to have the vent cleaned. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near North Ridgeville, OH 44039
David R
Job Details: 11/16/2021
Replaced icemaker. Ran harvest and called for water. Unplugged for 5 mins to reset codes. Good. Give time for unit to cool then drop ice. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Elyria, OH 44035
Gabriel P
Job Details: 11/16/2021
Customer said expert appliance show up and put icemaker today that he dont need service
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44144
Gabriel P
Job Details: 11/16/2021
"Found a defective shifter replace,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Painesville, OH 44077
Joe O
Job Details: 11/16/2021
Installed control and dsi board. Ran test bake and broil. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Columbia Station, OH 44028
David R
Job Details: 11/16/2021
"Replaced heater. Ran diagnostics test, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near South Amherst, OH 44001
Marie V
Job Details: 11/16/2021
"Cc that when you try to start the cycle it will not let you. Confirmed. Ran diag found error code F2E1 UI stuck button. Ran test for UI ,pass. Removed panel and verify VDC coming in to UI has 4.9VDC. Pass. Unit will need new UI.; ordrng 1 W11112656 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Perry, OH 44081
Jason N
Job Details: 11/16/2021
"Cc unit right side door not closing correctlyConfirmed unit RH ff door pops when closing. Installed cam and closer, op test no good, issue still remains. Found hinge pin is rotating with door causing cam to be out of proper orientation when door closes. Unit needs RH bottom door hinge.; ordrng 1 W11240748 (Bottom door hinge right)"
We serviced a
GE RANGE
Model JGP336BEV2BB
Near Cleveland, OH 44144
Gabriel P
Job Details: 11/16/2021
Found ignitor dirty and a little corrosion clean and sand ignitor then put back together and unit start working as design ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Painesville, OH 44077
Dan H
Job Details: 11/16/2021
"Customer complaint that unit is not washing, started normal wash cycle, unit filled and began washing, ran drain and spin cycle, unit spun, drain pump is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Painesville, OH 44077
Jason N
Job Details: 11/16/2021
"Cc unit door not staying closed Confirmed door unit door is not latching properly, door latch checks good. Feels like the door hinges may be warped. Ordering door hinges.; ordrng 1 WP8534854 (Left hinge) and 1 WP8534853 (Right hinge)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW4
Near Painesville, OH 44077
Joe O
Job Details: 11/16/2021
"Cc: range light not working, not heatingFound unit pulling 14.3 amps. Found no bulb in socket. Needs magnetron, diode, and bulbMagnetron out of stock. Office to reschedule; ordrng 1 8206232A (lamp 40 watt) and 1 W11493410 (Magnetron) and 1 W11256462 (diode)"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Cleveland, OH 44109
Manny
Job Details: 11/16/2021
Installed new legs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Strongsville, OH 44136
David R
Job Details: 11/16/2021
Cc unit FZ getting frost inside. Saw Amal gap on top. Heated up gasket to reform. Good. Leave closed for 15 mins. Good. Op test ok.
We serviced a
SAMSUNG DRYER
Model dv40j3000ewa2
Near Strongsville, OH 44136
David R
Job Details: 11/16/2021
"Cc unit display not coming on. Control sending 5vDC to diary board. Fuses check good. Ordering display control assembly ; ordrng 1 DC92-01736A (Display control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/16/2021
Cc of frost build up Found bottom right of gasket not sealing Adjusted gasket OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44109
Gabriel P
Job Details: 11/16/2021
"Replace shifter,opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Mentor, OH 44060
Joe O
Job Details: 11/16/2021
Installed door. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Mentor, OH 44060
Joe O
Job Details: 11/16/2021
"Cc: interior ceramic coating chipping offFound in upper over ceramic coating chipping off. Spot is roughly 2 1/2 in length and 1/2 wide. It is part of the liner, cosmetic issue, it does not effect operation, and liner is not replaceable. Called whirlpool tech line. Whirlpool having phone system issues. Could not contact Techline. Spoke with BJ, he stated to write it up. Advised customer to contact whirlpool consumer and advise it is not a replaceable part."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sheffield Lake, OH 44054
Angel
Job Details: 11/16/2021
Cc that unit is not making ice and leaking water. Unit is making ice but small cubes of ice because the main line for the ice maker in the dual inlet valve cracked tried to fix issue but valve is not sealing the line properly and keeps leaking when ice maker is calling for water will need valve replaced. Gave estimate to customer and said she will wait for now and if she decides to continue fix she would call the office back. Do not order parts.; ordrng 1 WPW10341320 (Valve) and 1 WPW10279882 (Tube)
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Avon Lake, OH 44012
Angel
Job Details: 11/16/2021
"Cc that unit was not working properly and had a smell like something burning. Ran diagnostics and found error code F7E6 motor fault, also did a manual agitation in diagnostics and found that the agitation was not functioning. Looked under washer and shifter was out of place which unit from trying to agitate but not being able to starts to have that burning smell replaced with new shifter ran calibration and auto test and passed unit working as designed. Opt test ok. Tried calling safety a few times but call would not go through.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/16/2021
"Cc UI is not making proper selections and not working properly Found 10 UI mis communications errors Advised on UI and control replacement Customer is 3 months past parts warranty he will call whirlpool to see if they will still cover ; ordrng 1 W10915661 (panl-cntrl) and 1 WPW10453975 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/16/2021
"Replace control and sensor,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET9FHTXMQ03
Near Euclid, OH 44132
Corina B
Job Details: 11/16/2021
Replaced the housing. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FC1
Near Euclid, OH 44132
Corina B
Job Details: 11/16/2021
"CC that there is a fault code of f5. Confirmed. Unit would not go into diag. F5 would flash. Replaced the latch from t/s. Ran diag cleared the codes. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W10810403 (LID LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS01
Near East Cleveland, OH 44112
Manny
Job Details: 11/16/2021
"Cc unit keeps sparking, verify that unit will keep sparking, Customer will contact wpl for a concession, we will order parts after authorization from wpl. Unit will need a spark module and switch harness.; ordrng 1 WP8286686 (Switch harness) and 1 WP8286828 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor, OH 44060
Joe O
Job Details: 11/16/2021
"Cc: not washingFound unit is filling, sump receiving proper power. Unit is not washing. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/16/2021
Cc unit is freezing up in fridge section Found ice build up From previous experience this is an issue with thermistor and fan Needs thermistor abs fan kit ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/16/2021
Replaced the ice maker. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Warrensville Heights, OH 44128
Corina B
Job Details: 11/16/2021
CC that the heat never shuts off or the timer. Confirmed. Found the heater welded to the cabinet. Found the back panel dented. Took pictures. Replaced the heater from t/s. Opt test ok. ; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/16/2021
"Cc unit not operating, ran diagnostics and found error code F7E4 for Basket Re-engagement Failure. And F6E3 for Communication Error: ACU Cannot Hear MCU clear codes and ran diagnostics cycle when unit get to spin part basket spins really slow. Took rotor off and found some deterioration, Try engaging the shifter through diagnostics and wont engage.; ordrng 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Willoughby, OH 44094
Joe O
Job Details: 11/16/2021
Installed gasket. Gasket is sealing. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 11/16/2021
Cc unit not getting cold water Found valve not opening Replaced valve Ran test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Parma, OH 44130
David R
Job Details: 11/16/2021
"Cc unit not draining. Found drain plug on disposal not knocked out. Removed. Ran diagnostics, unit is good. Op test ok."
We serviced a
GE DISHWASHER
Model n/a
Near Beachwood, OH 44122
Manny
Job Details: 11/16/2021
"No serial number sticker on unit. Cc unit starts and shuts off a few seconds later and light start blinking, ran normal cycle and watch unit for 20 mins, still running, unit fill, wash and drain as it should. Cant duplicate issue, explain to customer that since there is no S/N sticker there is no much we can do if we need to order parts. Unit is working properly"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 11/16/2021
"Installed control. Found unit not sensing lid. Ohmed out latch, found latch failed. Needs latch and strike; ordrng 1 W11394572 (Latch) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4EB02
Near Warrensville Heights, OH 44128
Corina B
Job Details: 11/16/2021
CC that the time and the sound does not work. Confirmed. Ran diag no codes. Reset the control. Was able to set the time and sound. Opt test ok.