Near Parma, OH 44134
Corina B
Job Details: 07/20/2020
WASHER AMANA NTW4516FW3 CC that the unit is not working. Found the cold water is not coming into the unit. Will need a plumber. Optest ok.
Near South Amherst, OH 44001
Gabriel P
Job Details: 07/20/2020
WASHER GE GTW460ASJ0WW Replace drive belt but unit still acting funny also has a weird clicking sound found error ui software version critical call ge tech line he said it needs a software update cause is not recognizing lid switch also to replace switch seen s working intermit
Near Parma, OH 44134
Corina B
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the unit is not cooling and the contro is blank. Confirme. Control is not responding. Replaced he control from t/s. Programmed the control. Optest ok; used 1 Wpw10503278 (Control) from stock
Near North Kingsville, OH 44030
Jeff M
Job Details: 07/20/2020
WASHER MAYTAG MHW5630HC0 Installed new part unit tested good
Near Olmsted Falls, OH 44138
Corina B
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the paddle. Optest ok.
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2020
WASHER MAYTAG MVWC200XW3 "Cc unit making a weird noiseCustomer recorded video of unit making noise.Ran auto test, unit making a grinding noise in agitation. Found belt pulley rubbing on belt guard. Pulley is wobbly on shaft, but nut is tight. Unit needs splutch/pulley. Replaced u
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2020
GAS RANGE FRIGIDAIRE FFGF3054TWC "Cc unit oven door shattered and large boil burner not lightingReplaced outer oven door glass using customer supplied pre Id part. Tested RF quick boil burner, sparking and gas is flowing but ignition happening after about 10 seconds. Replaced orifice hol
Near Kent, OH 44240
Brian M
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFF2055DRH00 Cleared evap and installed evap fan motor Also found evap pan clogged cleared pan OP Test Ok
Near Brook Park, OH 44142
David R
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Cc same issue as last time. Unit is getting water. Wash motor not starting. Found 4-3, pump motor issue. Found same thing as last time, control not sending out power to pump. Replacing both at the same time. Also heater has a lot of discoloring and burnt
Near Cleveland, OH 44109
Corey L.
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer filling with water, confirmed, ran diagnostics no errors, found valve leaking, customer unplugged unit when he heard drain pump kick on in flood mode, replaced valve, calibrated, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 07/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispensers and rack cover OP Test Ok
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 07/20/2020
REFRIGERATOR GE ZIS48NYB "Customer complaint fridge and freezer getting warmer, temps were 41 in ff and 28 in frz, compressor kicked on while getting unit info, evap has good frost pattern, found evap fan not running, evap motor WR60X30349 is out of stock, quoted for repair if we
Near Westlake, OH 44145
Gabriel P
Job Details: 07/20/2020
DISHWASHER KENMORE 665.15113K216 "Replace drain hose,opt test ok test unit it drain"
Near Cleveland, OH 44111
Corey L.
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint bake not preheating, confirmed, found ignitor failed, replaced with ts part, op test good ; used 1 12400035 (IGNITER) from stock"
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2020
DISHWASHER IKEA IUD7555DS3 Cc unit not starting on all cycles and leaking at float switch Replaced float switch and UI buttons Ran test on all cycles all seem to be functioning OP Test Ok
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/20/2020
WALL OVEN JENN-AIR JMW3430WP01 Call tech line spoke to bruce console getting 14 v dc console not responding it won’t even let get to diagnostics, customer will not repair
Near Cleveland, OH 44144
Corey L.
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW5500XW2 "Customer complaint washer not ringing clothes out, and makes a loud noise, confirmed, found hub failed, unit needs hub asm; ordrng 1 W10324651 (hub), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Installed new door, op test good"
Near Chesterland, OH 44026
Joe O
Job Details: 07/20/2020
WASHER MAYTAG MVWB835DW4 Installed control. Ran auto test and calibration. Op test ok
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/20/2020
WASHER MAYTAG MVWC565FW2 I was not able to find an issue there was no error codes stored into the machine unit tested good
Near Cleveland, OH 44111
Corey L.
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced its ts part, op test good; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44129
Corey L.
Job Details: 07/20/2020
RANGE FRIGIDAIRE FGGF3035RFC "Installed pressure regulator, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"
Near North Royalton, OH 44133
David R
Job Details: 07/20/2020
REFRIGERATOR GE ZISS420NMAS "Cc not cooling. Temps is 35* in FZ and 49* in FF. Talked to Brian. No frost pattern on evap. Evap located in ceiling of FZ. Complete sealed system job. Broken/corroded wires to Icemaker, causing it not to work. Non repairable. Wires go right into cabinet
Near Brecksville, OH 44141
Dan H
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 "Installed new air damper, op test good"
Near Montville, OH 44064
Jeff M
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL ED5JHAXML00 Installed new part unit tested good
Near Garfield Heights, OH 44105
Dan H
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not dispensing ice, confirmed, found ice maker thermistor hanging down, found evidence that ice maker is harvesting prematurely, unit needs new ice maker ; O-emld tckt"
Near Mentor, OH 44060
Jason N
Job Details: 07/20/2020
REFRIGERATOR GE GFE29HSDASS "Cc unit temps spikingCustomer states ff section will periodically read 40-43 degrees when set at 36. Freezer is always normal. Ran diagnostics, no fault codes stored. All thermistor checks reading accurate temps. All fans operations checked good. Advised
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced cover, op test good"
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc: door not closing properlyFound freezer floor completely frosted over. Found drain tube plugged up. Cleared drain tube and ice build up. Needs p trap; ordrng 1 W11190084 (tube-drain)
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit still not making ice Found unit to have no icemaker errors ran several test harvest no issue Ran fill test no issue Advised to drop temps in freezer to help with ice production
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2020
DRYER MAYTAG MEDX655DW1 Cc unit hard to latch Replaced striker and latch OP Test Ok
Near Eastlake, OH 44095
Jason N
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Could not install condenser at this time. Too difficult to remove and install as one technician. Will need second tech out to assist, preferably with lok-ring"
Near Lakewood, OH 44107
Dan H
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , installed new sump assembly, op test good"
Near Thompson, OH 44086
Jeff M
Job Details: 07/20/2020
COOK TOP KITCHENAID KICU500XSS01 The module assembly test to be replaced I call tech line and then I called safety departments they will cover the entire repair; ordrng 1 W10857230 (module), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTM404ESS2 This time found leaks coming from float switch gave customer estimate on part need he will try to fix him self if he can’t he will call us for repair
Near Berea, OH 44017
Corina B
Job Details: 07/20/2020
DISHWASHER KITCHENAID KUDI02CRBS2 "CC that the unit is not working. Found the pump and motor are not running. Has 120 volts to the pump and motor. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS Installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2020
WASHER MAYTAG MVWB965HC0 Call tech line spoke to david, explain him we replace control twice and console once also replace valve but valve is damage again they said customer may have strong pressure on the home that may be killing the valve also tech line said to make sure water
Near Avon, OH 44011
Gabriel P
Job Details: 07/20/2020
WALL OVEN WHIRLPOOL WOD97ES0ES02 Found error code f1e0 user interface failure and f1e2 stuck key shorted console getting 14v dc but not responding gave estimate customer going to call whirlpool for coverage on parts but if not she will contact us back if she wants to move forward with re
Near Parma, OH 44134
Corey L.
Job Details: 07/20/2020
MICROWAVE MAYTAG MMV5208WQ1 "Customer complaint mw not heating, confirmed, found mag failed, unit needs magnetron, found mag and interior body covered for 10 yrs unit is under 10 yrs; ordrng 1 W10222507 (magnetron), used 1 SENIORDISCOUNT (senior discount) from stock"
Near Strongsville, OH 44149
David R
Job Details: 07/20/2020
WASHER WHIRLPOOL MVWC360AW0 "Customer said unit would not go past sensing, customer looked up and preformed diagnostics, said no error codes. Today, customer was telling me the problem and started it on regular cycle. Unit started normally, sensing locked and unlocked, locked again.
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/20/2020
DRYER WHIRLPOOL WED5100HW0 Cc of noise Heard noise found noise actually being caused by a damaged blower wheel needs blower wheel Needs blower wheel ; ordrng 1 WP697772 (blower wheel)
Near Euclid, OH 44123
Jason N
Job Details: 07/20/2020
REFRIGERATOR MAYTAG MFI2665XEW1 "Cc unit not dispensing water or making iceConfirmed no water will dispense. Checked water source in, good psi. All valves are receiving power when commanded. Able to dispense small amounts of water after removing and reinserting bypass cap. Unit needs fi
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID n/a Look at corina pvr ; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/17/2020
REFRIGERATOR JENN-AIR n/a Customer cancel appointment unit is working again when is not working he will call for service
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replace parts opt test okAlso notice they drill into the cabinet tub took pictures thats no good
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/17/2020
WASHER AMANA NTW4516FW3 "Found drain hose on floor advise customer how it should proper be install she said that it was not agitating and not filling hose on floor was the issue,opt test ok"
Near Brecksville, OH 44141
David R
Job Details: 07/17/2020
WASHER MAYTAG MHW6630HC0 See other techs PVR
Near Strongsville, OH 44136
David R
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc unit not dispensing water or ice. Ice bin is empty. Water not dispensing, just a little trickle, can here valves turning on. Took out water filter and used a by pass, worked correctly, water dispensing. Replaced water filter and tried, working correct
Near Bay Village, OH 44140
Corina B
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID n/a Cut the waterline where it was leaking. Replaced with a John guest fitting. Optest ok. Office to refund the water line.
Near Bay Village, OH 44140
Corina B
Job Details: 07/17/2020
RANGE GE n/a CC that the oven does not heat. Confirmed. Checked the igniter 2.9 amps. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (Igniter) from stock
Near Strongsville, OH 44136
David R
Job Details: 07/17/2020
OTR MICROWAVE WHIRLPOOL WMH73521CS6 "Cc unit has no power, not turning on. Used watt meter on outlet, no voltage. Went to breaker box, nothing tripped. Hooked microwave up to different outlets, turned right on and heated. Tried again on outlet above microwave, some how the outlet started wo
Near Berea, OH 44017
David R
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW4816FW2 Part not needed. Customer had drain tube running across floor going directly into drain. Explained hose needs to be at least height of unit so the water will not siphon right out. Corrected. Put hose on sink next to washer. Owners manual can go more into
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Before I couldn’t get to the back unit cuase unit was stock but customer remove the cabinet on top so i can unclogged drain tube found screw inside of it clear out unclog it,opt test ok"
Near Lorain, OH 44055
Gabriel P
Job Details: 07/17/2020
DRYER AMANA NED4655EW1 Latch switch was staying close when opening door it will stay running replace from truck stock opt test ok ; used 1 3406107 (
Near Amherst, OH 44001
David R
Job Details: 07/17/2020
RANGE WHIRLPOOL WFG520S0FS0 "Cc temp not reaching where it should be. Checked outlet, good. Checked temp sensor, reading 1080, power coming to sensor, good. Adjusted temp up by 5*. Put customers thermometer in unit. Tested preheat on bake up to 350*, took about 10 mins. Tested aroun
Near Gates Mills, OH 44040
Joe O
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Installed valve and fill tube. Cycled ice maker. Op test ok
Near Middlefield, OH 44062
Brian M
Job Details: 07/17/2020
REFRIGERATOR AMANA ABB1924BRW01 "Cc unit not cooling Found evap frosted Ran forced defrost found unit not able to enter forced defrost Replaced control from truck stock Ran forced defrost no good found bi metal open Needs bi metal harness ; ordrng 1 W11260592 (harns-wire), used 1 WPW105
Near Willoughby, OH 44094
Jason N
Job Details: 07/17/2020
DISHWASHER KITCHENAID KUDI01ILWH6 "Installed new heater element, and repaired wiring to element. Ran diagnostics cycle, all functions passed. Operation test good."
Near Conneaut, OH 44030
Jeff M
Job Details: 07/17/2020
DRYER WHIRLPOOL WED4815EW Installed new part unit tested good
Near Brecksville, OH 44141
Corey L.
Job Details: 07/17/2020
WASHER MAYTAG MHW6630HC0 "Installed cabinet, op test good"
Near Beachwood, OH 44122
Joe O
Job Details: 07/17/2020
DISHWASHER KITCHENAID KDTE334GPS0 Installed door panel and ui. Ran test cycle. Op test ok
Near Brecksville, OH 44141
Corey L.
Job Details: 07/17/2020
DRYER WHIRLPOOL WGD6620HW0 "Customer complaint of long dry times from beginning of use and now stops and gives error code, confirmed error code for restricted airflow, unit is stacked in closet, noticed customer has foil style vent, advised this is a potential fire hazard and shoul
Near Avon, OH 44011
Corina B
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced the main control and ui. Optest ok brought cores back for return.
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 Found 0 voltage going to pump motor also found pump connector on control loose again re connect then started pumping water before it would only fill and rain but not pump water to the dishes ordering control ; ordrng 1 W11225084 (cntrl-elec)
Near North Royalton, OH 44133
Corey L.
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer won’t advance past wash, ran diagnostics found f5e2 lid lock failure, lid lock failed, replaced with ts part, calibrated, cleared code, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details: 07/17/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Customer complaint freezer not freezing well, confirmed temps were 20-25, found ice over evap, evap not defrosting, thermistor checked at 13.5 20k at 25 degrees, replaced thermistor with part sent, unit is plugged into an adapter sharing outlet with an e
Near Westlake, OH 44145
David R
Job Details: 07/17/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Cc unit still Freezing on FF side. Top 3 shelves. Cannot get an accurate reading, unit is going through defrost mode. Customer has temps set at 42* FF, 1* FZ. Customer says even at that temp, stuff is freezing. No gaps on door gasket. Test 7 defrost mode
Near Strongsville, OH 44136
Corina B
Job Details: 07/17/2020
DRYER MAYTAG MGDC465HW0 CC that the timer is hard to turn. Advised cust this is normal for the timer. Optest ok
Near Lorain, OH 44053
Gabriel P
Job Details: 07/17/2020
DRYER ELE MAYTAG MED5500FW0 "Found pulley defective replace kit from truck stock,opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Elyria, OH 44035
David R
Job Details: 07/17/2020
WASHER MAYTAG MVWB835DW5 "Cc not working. Turned unit on. Error codes F1-E2, F1E1. Main control fault. Console is here, control is not. Per notes says control has already been ordered. Called office to check on part if possible, won’t have tracking till next week. ; ordrng 1 W107
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/17/2020
DRYER KENMORE 110.627221 Vent was clogged also has wasp in ventilations advice to call dryer vent wizard for clean unit working as design
Near Strongsville, OH 44136
Corey L.
Job Details: 07/17/2020
REFRIGERATOR KENMORE 596.7200302 "Installed part, cleared ice and clog, op test good"
Near Roaming Shores, OH 44084
Jeff M
Job Details: 07/17/2020
RANGE WHIRLPOOL FGFLZ87GCC He washes his were just dirty they need it cleaned
Near Cleveland, OH 44139
Brian M
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion not hitting correctly Found unit needing to be leveled Leveled out unit OP Test Ok
Near Madison, OH 44057
Jeff M
Job Details: 07/17/2020
WASHER MAYTAG MHW5630HW0 Heating circuit tested good the control board automatically turn the heating off I turned it back on unit tested good the heating element that whirlpool sent that was the incorrect one I gave him the correct part number he will call Whirlpool back and get
Near Gates Mills, OH 44040
Jason N
Job Details: 07/17/2020
DISHWASHER KITCHENAID KDTE334GPS0 Cc unit outer door needs replaced.Replaced outer door using customer supplied part. Op test good.
Near Lenox Township, OH 44047
Jeff M
Job Details: 07/17/2020
WASHER MAYTAG MHW5630HW0 service pointer Is mandatory. It pertains to possibly leaking. Needs new main control board it’s having issues balancing properly the control board will correct this issue the dispenser is also leaking; ordrng 1 W11322901 (cntrl-elec) and 1 W11465533 (DI
Near South Russell, OH 44022
Brian M
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Cc unit not keeping temps well Found evap fan stalking out and will only start if hand spun Needs fan motor and air tower foam broken when moving tower ; ordrng 1 WP2315539 (motor-evap) and 1 W11126274 (air-tower)
Near Russell Township, OH 44022
Brian M
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Cc unit getting water in Ice bin auger motor not running and ice build up on rear of ice maker housing Found ice maker to be double filling and auger motor is damaged Found service bulletin for adapter kit for rear frost build up Needs ice maker and auger
Near North Ridgeville, OH 44039
Corina B
Job Details: 07/17/2020
DISHWASHER KITCHENAID KDPE234GPS0 "CC that the dishes not coming dry. Ran diag 5-1 door stuck open 4-3 wash motor not running 7-1 no heat. Found th Conor, not sending power to h pump and motor. I’ll n. New control and pump ; ordrng 1 W11305303 (Control) and 1 W11085683 (Pump and motor)"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Customer complaint that unit is freezing veggies in the fresh food section , adjusted fresh food section performance up 4 degrees, advised customer to monitor"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Cc: leaking, ff door gasket rippedFound ff gasket ripped. Found water line going to water fill not seated correctly. Removed and reseated water Line. Leaking stopped. Needs ff gasketGasket shows out of stock, office to reschedule; ordrng 1 W10830046 (gas
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/17/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint that unit is not starting sometimes,installed new control and user interface , op test no good , unit needs new lid lock, installed new lid lock, op test good, used 1 W10810403 (Lid lock) from stock"
Near Olmsted Falls, OH 44138
Corina B
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "CC that the light comes on when getting water and stays on. Confirmed. Took ui out to see if there was pinch wire, none. Will need a new ui. ; ordrng 1 W11130216 (Ui)"
Near Concord Township, OH 44077
Jeff M
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ Customer complaint was frost in freezer Upon my arrival all the frost inside the freezer disappeared. the door most likely was left open. Refrigerator is operating as designed
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/17/2020
RANGE WHIRLPOOL SF368LEPS "Cc unit bake not working, thinks it’s the ignitorRan bake test, ignitor sparking but no ignition, can smell gas, valve opening. Found bake/broil wire harness some insulation looks pretty bad, bake ignitor terminal showing signs of corrosion. Unit needs b
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID K2TREFFWWH00 Installed defrost adc board. Steamed evap clear and cleared evap drain. Advised customer to allow 24 hrs for unit to return to normal temps.
Near Cleveland, OH 44105
Dan H
Job Details: 07/17/2020
WASHER AMANA NTW4701BQ1 "Customer complaint that unit is not draining, Ran diagnostics found f7e1(basket speed fault ) and f7e7(motor unable to reach target rpm) error codes. Ran tachometer test, optical sensor is not reading the basket, unit needs new shifter, installed new s
Near South Amherst, OH 44001
David R
Job Details: 07/17/2020
RANGE WHIRLPOOL WFG515S0JS0 Cc oven not working, customer just moved in. Bake/broil not working, not lighting. 120 from outlet, gas valves both have 214 ohms. Control relay is clicking whenever you hit bake/broil. 120 coming from control to spark module . Ordering module. ; ordrng
Near Parma, OH 44134
Dan H
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW5600XW0 "Customer complaint that unit is taking too long and not spinning, ran diagnostics found f7e6(shifter fault), optical sensor tests good, unit is not shifting from agitate to spin, unit needs new shifter, installed new shifter, op test good ; used 1 WPW
Near Aurora, OH 44202
Brian M
Job Details: 07/17/2020
WASHER WHIRLPOOL WFW5620HW0 Cc unit not powering on Hit power button unit turned right on no issue Ran diagnostics found no errors Ran auto test 12 unit completed with no issue Ran UI test no issue found Ran quick wash complete cycle no issue found At this time I can not see any iss
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/17/2020
RANGE WHIRLPOOL RBD275PRB00 "Cc unit not maintaining temps Ran test bake found unit reading it reaches pre heat temp but is about 60 degrees below Also unit is not cycling Found relay shorted Needs micorcomputer part is NLA Also advised to replace both temp sensor if they find a par
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Cc: slow ice production, intermittently not making iceFound temps in unit at 40 in ff section, and 10 in freezerRan ice maker harvest. Unit harvested. Ran fill, unit filled. Ice maker thermistor is reading too warm. Unit has good frost pattern. Needs ice
Near Parma, OH 44134
Dan H
Job Details: 07/17/2020
RANGE KENMORE 790.7323931 "Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good.; used 1 12400035 (IGNITER) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 07/17/2020
RANGE KITCHENAID KSGB900ESS0 "Customer complaint was the cancel key was not functioning. When I got there all the keys function correctly most likely moisture caused a issue unit tested good. EST only ; ordrng 1 W10697322 (panl-cntrl), used 1 SHIPPING (shipping and handling) from sto
Near Aurora, OH 44202
Brian M
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Cc unit not making ice Found icemaker mid harvest Cleared out ice and ran test harvest Unit rotated and called for waterAdvised to watch Built est just in case icemaker stops again ; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (shipping and handling
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/17/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "took mw of the cabinet and took it apart Replace motor fan ,opt test ok"
Near Cleveland, OH 44109
Corina B
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KSRA25CNSS00 CC that the unit is not cooling and the middle is hot. . Ff 45* Fz 10* both controls are set at the lowest setting. Good frost pattern on the evap. Condenser fan is not running. Found the blade fell off. Fan is running. Put blade back on the fan. Tight fi