Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7687 customer reviews

Corina B.

Corina B.

RANGE KITCHENAID KFGD500ESS01 CC that the bottom oven does not keep temp. Turned bottom oven on to 325* waited 20 minutes. Checked the temp 325*. Advised cust to wait 10 min after the buzzer to insert the food. Working as designed. Optest ok.

Near Eaton Rd, University Heights, OH 44118
Corina B.

Corina B.

RANGE WHIRLPOOL MER8700DS1 Replaced the bake element. Turn oven on to 350*. Optest ok.

Near Chelton Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

WASHER WHIRLPOOL WFW85HEFC1 "Cust showed pop, sent pic. CC that the clothes are not spinning out. Found only a bath mat and rags. Ran a spin and drain with towels. Towels came out damp. Advised cust that there needs to be more in the washer to not get an unbalanced load. Optest ok."

Near Gifford Dr, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2558VEB3 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 18 degrees , found evaporator frozen solid, defrost heater and bi metal are good, unit needs new control, defrosted evaporator m installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 156.77) from stock"

Near Leggett Rd, Montville, OH 44064
Jeff M.

Jeff M.

DRYER MAYTAG MEDC300BW0 The cut off was open installed new part unit op tested good ; used 1 279816 (CUTOFF) from stock

Near E 291st St, Willowick, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FRS26ZTHB4 Installed new part unit op tested good

Near Braeburn Park Dr, Euclid, OH 44117
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW9470WW01 Do unit has a long drain code. I took the coin catch out of the drain it was empty I took the rubber grommet from the washer to the drain apart it was clean I took the drain hose on the other side of the drain motor apart that was clean I could not find an issue in the drain because this code. But I did find the drain hose was still in additional 4 feet inside the wall I adjusted it so it is sitting only 6 inches in the wall tested the unit tested good the drain sounds strong

Near Shelburne Rd, Shaker Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL WFW9250WW01 "Cc: bellow started to pull off, and unit wouldn’t spinFound error f9e1 long drainPulled drain checkedFound change and some stone in itRemoved debrisRan drain and spinOp test ok"

Near Lampson Rd, Austinburg, OH 44010
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Cc unit does not make ice and dispense very slowChecked dispense and no ice being made. Water dispense slow then stops. checked water in to unit. Found no water coming into unit. Checked water source in basement. Turned on saddle valve. Op test good.

Near Hodgson Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 Customer showed popInstalled listed leveling legs. Leveled unit. Op test good.

Near Tamarac Blvd, Willoughby, OH 44094
Jason N.

Jason N.

DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Installed listed oven probe. Unlocked unit, ran bake test on upper and lower cavities. Op test good."

Near Johnnycake Ridge Rd, Mentor, OH 44060
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS3 "Ignitor coming on and lighting, checked resistance and checks good. Power back to board checks good. 120v at outlet. Gas not getting to oven. Ordering gas valve and regulator.**** customer will call to set up return ; ordrng 1 W11346659 (REGULATOR ) and 1 WP98014893 (valve-gas)"

Near Jeffries Ave, Cleveland, OH 44105
Jason N.

Jason N.

WASHER GE GTWN3000M0WS "Cc unit has slow leakEvidence of water running behind unit, turned water on, checked water lines on valves, leak coming from water valve housing. Unit needs inlet valve. Estimate only, customer needs to ask husband first if moving forward with repair."

Near Chillicothe Rd, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW4900BW1 "Cc stopping midway cycle, turning off and leaving the basket full of water Basket speed fault. Loud grinding sound coming from the gearcase. Checked underneath all wires are fine and motor, cap and actuator are good. Test mode it’s shifting between agitate and spin mode. Checked water valves and they are clean. Ordering control and gearcase. Basket can come out.; ordrng 1 W10528947 (drive hub kit) and 1 W10671341 (cntrl-elec) and 1 W11035747 (gearcase)"

Near Jeffries Ave, Cleveland, OH 44105
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door ice separator and ice maker. Made sure ice called for water and ice level sensor checked good. Op test ok.

Near Grand Oak Tr, Olmsted Township, OH 44138
David R.

David R.

DRYER MAYTAG MGDC465HW0 Lowe’s doesn’t have proper equipment to test gas. Ordering gas burner assembly ; ordrng 1 W10823508 (burner-gas)

Near Northcliff Ave, Brooklyn, OH 44144
David R.

David R.

DRYER WHIRLPOOL MEDX655DW1 Customer had POP. Found no air flow going outside. Vent had a pool of water sitting in the bottom of it. Poured water out. Looked inside cabinet of dryer to make sure no water got in and affected unit. Everything looks good. Hooked back up and tested. Air flow is good outside and unit is heating. Op test ok.

Near Leavitt Rd, Oberlin, OH 44074
Dan H.

Dan H.

RANGE GE JKP55SP3SS "Installed new control from customer stock, op test good"

Near Fairmount Blvd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW2000AWW "Inlet valve is staying open at end of cycle. Office to order inlet valve.; ordrng 1 WP22002437 (valve- wat 128.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Evergreen Trl, North Royalton, OH 44133
Dan H.

Dan H.

DRYER MAYTAG MED5500FW0 "Customer complaint that unit will only run for a few minutes, ran diagnostics no error codes found, moisture sensor is working, placed 6 wet towels in unit and ran normal dry cycle, unit ran for 10 minutes and continued to dry, unit is operating as designed, called whirlpool techline spoke to Kevin, file number , customer refuses to sign paperwork"

Near Sunset, Bedford Heights, OH 44146
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW1 Console has power but is non responsive. Office to order console.; ordrng 1 W11135391 (CONSOLE )

Near Milton St, Berea, OH 44017
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that lights are not working, confirmed, called whirlpool techline spoke Andrew , said to replace freezer section led, file number 7724599157, installed new freezer section led light from truck stock surplus, op test good ; used 1 W11205083 (LED MODULE) from stock"

Near Belmont Ct, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER GE GUD27ESSJ0WW "Customer complaint of leak, found water dripping from hose clamp not properly mounted between drain pump and drain hose, corrected hose clamp, started normal wash cycle, no more leaks observed, too pics of claimed damage to ceiling, only damage noticed was that the carpet was wet, unable to get a good pic of wet carpet"

Near Clinton St, Ravenna, OH 44266
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334DSS0 Cc: no powerFound ui unresponsiveFound unit receiving 122v to controlUi and control not communicatingUi not receiving proper power Needs control and ui; ordrng 1 W10866116 (CONTROL) and 1 WPW10537414 (UI)

Near Countryside Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Installed new fill valve and housing, op test good"

Near Cherokee Trail, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER KENMORE 665.15119K211 "Customer customer door is loose and falls open slide broke, Replaced customer supplied friction slide on right side and added the other to the left side, also ajusted door spring back 3 channels for better tension, op test good"

Near Lowrie Blvd, Northfield, OH 44067
David R.

David R.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Checked water going to valve in back, good and is dispensing without a connection. Dual valves in top of fridge cabinet not dispensing water. Checked resistance and open. Ordering valves.; ordrng 1 WP12956105 (valve DUAL 97.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Diagonal Rd, LaGrange, OH 44050
Macaulay G.

Macaulay G.

RANGE KITCHENAID KEBS207SSS04 Replaced bake element. Heating with both elements now.

Near Cascade Creek Ln, Independence, OH 44131
Corey L.

Corey L.

RANGE HOOD WHIRLPOOL WVU37UC0FS0 "Customer complaint hood was installed but blower will not turn on, confirmed motor is humming, unit is getting correct power, blades are free, ordering motor and cap, owners of the home are moving inXXX Xx; ordrng 1 W11099715 (motor-fan) and 1 W11099740 (capacitor)"

Near Prescott Lane, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS576FIDB01 Found yellow wire to ice maker harness had been broken. Corrected wiring issue.

Near Springdale Ave, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed ice maker thermostatStarted to install air handler kitRealized that a piece to air handler kit is missingNeeds air handler kit; ordrng 1 5303918784 (AIR HANDLER KIT)

Near Harborside Landing, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER JENN-AIR JDB8500AWX3 Cc: door falls openFound door cable brokenNeeds door cablesReplaced door cablesOp test ok ; used 1 8194001XXX (XXX DO NOT RESTOCK XXX2656) from stock

Near Chagrin Blvd, Woodmere, OH 44122
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Unit was cycling when I started looking at the unitDid not hear any noisesSpoke with Russell at Frigidaire Tech line he stated that it was a water fill issue and to adjust the water flow to the ice makerlowered the water flow to the ice makerSr# 82526760

Near Lansdale Rd, University Heights, OH 44118
Joe O.

Joe O.

WASHER KENMORE 110.2690169 Cc: over flowing Found the pressure hose for water level came offReinstalled hose ran test cycleOp test ok

Near Kenbridge Dr, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FGBD2438PF0A "Cc unit leaksFound tub seal in bad shape. Checked underneath unit for any additional leak. None present. Unit needs tub gasket.; ordrng 1 154827601 (gasket1624), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Highland View Dr, Painesville, OH 44077
David R.

David R.

RANGE MAYTAG MGR5755ADW "Temp Probe resistance at 1080, correct. Broil is working fine. Bake, the ignitor will come on but not the gas. Checked amps from ignitor and only drawing 2, needs 3 amps. Replaced from t/s. Tested. Fire came on, op test ok.**** One ignitor customer bought, one ignitor was shattered when I opened it.; used 1 12400035 (IGNITER 52.99), and 1 12400035 (IGNITER) from stock"

Near Tradewinds Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER GE GTWN4250D1WS Mode shifter bearings have failed. Leaking water the motor windings are burned i a picture of that. Tub seal is leaking picture of that too. And the suspension a shot also that ring split lotta times they tend to break when being removed; ordrng 1 WH02X10265 (ring split.) and 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)

Near Kenneth Dr, Painesville, OH 44077
Corey L.

Corey L.

RANGE WHIRLPOOL WOC75EC0HS01 "Customer complaint broil not working but bake is working, ran diagnostics found four f6e0 ui lost communication faults, cleared codes, started broil cycle for 550, unit preheated to 550 and cycled, error code did not reappear, unable to duplicate the problem, cycled breaker to unit, if problem returns order ui console W11352560"

Near Hawthorne Trace, Independence, OH 44131
Corey L.

Corey L.

WASHER MAYTAG MHW5500FW0 "Customer complaint washer not draining as well as it used to clothes come out a little more damp, customer using too much soap advised only need 1-2 tbsp of detergent, ran diagnostics no codes, quoted to clean drain system, ok, found a screw and a few other small hard items in screen, vacuumed drain hoses, drain system is clear, filled tub and drained, drain has good water flow, op test good"

Near River Walk Cir, North Royalton, OH 44133
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit does not power on. Unit would not go into diagnostics, board led status light on. Customer said unit would not spin sometimes before it went out. Ordering control and lid lock. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)"

Near Woodard Rd, Andover, OH 44003
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4815EW2 "Installed timer, op test good"

Near Covington Dr, Parma, OH 44129
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KUDS30IXBL9 "CC that the unit does not start, ran diag 4-3 3-Motor Not Running, 10-Dispenser Electrical Problem, checked the power at the control the pump and motor is getting 120 volts then dropping to 0 volts. Will need a main control. ; ordrng 1 W11035586 (CONTROL 18719), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 195th St, Euclid, OH 44117
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT710PAYM6 Cc: not washing properly Found debris stuck in wash armsFound debris stuck in drain screen and filter cracked full of debrisCleaned debris from unit ran test cycleAdvised customer to clean filter every so oftenOp test ok

Near Oakridge Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWC425BW0 "Cc unit stays in senseRan diagnostics, found code f8e1 for long fill no fill.Found drain line running along floor, advised customer must be elevated. Rerouted drain line, ran auto test and calibration. All functioned passed.Ran wash cycle load with clothes to ensure proper sensing. Op test good"

Near Florida St, Perry, OH 44081
Dan H.

Dan H.

RANGE WHIRLPOOL KEBS107SBL04 "Customer complaint hat oven will not reach high temps customer started bake for 450 degrees 10 minutes prior to techs arrival, bake element eat did not heat, element is good, found control not sending power to element , unit needs new control; ordrng 1 WPW10119143 (cntrl-elec)"

Near Chadwick Dr, Aurora, OH 44202
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cold water valve cracked off. Replaced valve from t/s. Tested, op test ok; used 1 W11210459 (VALVE) from stock"

Near Warren Ave, Elyria, OH 44035
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7000DW3 "found pop through entitlement, Customer complaint washer is not draining, confirmed, ran diagnostics found f9e1 and f9e2 long drain and drain system fault, water and clothes in tub, cleared water from tub, found zipper caught in pump blade, removed, calibrated, set down water mat, advised customer to only use 1-2 tbsp of an he detergent, op test good"

Near Ranch Rd, Beachwood, OH 44122
Corina B.

Corina B.

DISHWASHER WHIRLPOOL GU2500XTPS7 CC that the unit is leaking. Found the tub has a hairline crack. Will need a new tub.

Near Edgehill Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4800XQ4 "CC that the unit is not spinning the clothes out. Ran diag F7E1 – BASKET SPEED FAULT, F8E5 – HOT, COLD REVERSED, F7E6 – MOTOR FAULT, F8E1 – NO FILL, LONG FILL. Found the hot and cold wat34 lines are reserved. Reserved the hot and cold lines. Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10006355 (ACTUATOR 5713) from stock"

Near E 72nd St, Cleveland, OH 44103
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IVSS3 L1 in the dishwasher junction box was loose. Readjusted the wire so they’re tight unit tested good

Near Halcyon Rd, Beachwood, OH 44122
Joe O.

Joe O.

MICROWAVE WHIRLPOOL KMHS120EBS2 Cc: door will not latchFound unit to be telling customer open close doorDoor is latchingNeeds door micro switchesReplaced door switchesOp test ok ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Aquilla Rd, Burton, OH 44021
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The unit had an off balance code and overload code suDS code lock rotor code. Customer washed two quilts at the same time. I told her that’s a no go. I cleared the codes re-calibrated machine unit tested good I gave her a quick rundown of how to properly use the machine

Near Velma Ave, Parma, OH 44129
Jeff M.

Jeff M.

DRYER MAYTAG MEDB850WQ0 Heating ele is shorted to the cabinet. Estimate ; used 1 WP8544771 (ELEMENT) from stock

Near Rabbit Run Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD4850HW0 The units thermal was op installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Brainard Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER GE DWSR405EB1WW This is an electric dryer it is receiving 240 V AC the vents is plugged unit heats up

Near S Green Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER MAYTAG MGDC465HW0 The lint is coming from the fleece blankets they washed. I gave her specific directions to follow through remove lint out of her blankets and clothing it should work out

Near Lakehurst Dr, Eastlake, OH 44095
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced valve And icemaker, tested ice maker and cycled, called for water. Op test ok."

Near Monticello Cir, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Replaced valve. Found icemaker not calling for water, checked old valves and new valves. Old valves were bad and new valve checked good on resistance. Replaced icemaker from t/s. Tested, cycled and called for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 100.57) from stock"

Near Maplewood Ave, Sheffield Lake, OH 44054
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Replaced the control, and harness. Brought core back for return. Optest ok"

Near Springcrest Dr, Brooklyn, OH 44144
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF110PABS4 "Customer complaint that unit is not starting, found unit not draining, found debris in drain pump housing, cleared, started normal wash cycle unit filled and began washing, canceled, unit drained, op test good"

Near Malvern Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that door gaskets are not sealing, doors are all sealing, adjusted feet to allow doors to fall closed, sealed gap between cabinet and liner with silicone, op test good"

Near Crestway Dr, Brook Park, OH 44142
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint of loud noise, noise is ice maker trying to fill, no water is connected to unit, turned ice maker off, heard vibration from evaporator fan cover, found cover not mounted properly, reinstalled, op test good"

Near Sheldon Rd, Brook Park, OH 44142
David R.

David R.

DRYER GE GTDP180ED2WW "Knob is cracked on the back where it holds onto the timer, will not grab onto timer and move it. Heat is working and cycling. Needs knob*****Do Not Order Part; ordrng 1 WE01X20374 (control knob 31.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pebblebrook Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint that unit is not starting, confirmed, found wire backed out of moles plug, reinserted wire into plug, op test good"

Near Crenshaw Dr, Parma Heights, OH 44130
Corina B.

Corina B.

DRYER WHIRLPOOL GEW9250PW1 "CC that the unit does not start. Checked the voltage at the terminal block, good. Will need a main control. Will need to vacuum out dryer, also.; ordrng 1 WP8546219 (CONTROL 26434), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ferman Ave, Cleveland, OH 44109
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, vent is pinched behind unit(see pic), started normal dry cycle, unit is heating, good airflow at back of unit, no airflow at outside vent, no blockage found, advised customer that they need the vent cleaned out , unit is operating as designed"

Near Crinkleroot Clearing, Brecksville, OH 44141
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW1 "Installed listed controller and ui console. Ran auto test and calibration. All functions passed, op test good."

Near Peters Rd, Middlefield, OH 44062
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 596.516731 "Start device has filled. Compressor tested good the storage device is in the configuration we don’t carry. ; ordrng 1 WP12555902 (START D), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

DISHWASHER GE GDT580SMF5ES "Installed listed spray arms. Ran wash test, op test good."

Near Fairgate Blvd, Newbury Township, OH 44065
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fridge is freezing everything stuff in the bottom drawer middle of the fridge top shelf frozen solid unit needs a new control the sensor tested good on the older models the control there was a service Pointer does not apply to this model but it’s the same control or close to it; ordrng 1 W11223729 (CONTROL )

Near Stanley Ave, Maple Heights, OH 44137
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW0 Replaced all parts listed. Recalibrated. Could not completely test due to unit being disconnected and in the garage. Op test good with dry testing.

Near Ledge Rd, Thompson, OH 44086
Arthur V.

Arthur V.

DRYER MAYTAG MEDE200XW1 Found element open. Needs replaced replaced element. Op test good. Advised customer about the fire hazard associated with foil vents. Vent should be replaced. ; used 1 WP8544771 (ELEMENT) from stock

Near River Rd, Willoughby Hills, OH 44094
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE104DBL2 Found unit needs disp —- Customer does not want repaired at this time. Wants to discuss with spouse—- Advised customer to quit using gel detergent——

Near Bridle Path, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MGDC465HW0 No complaint just “defective” . this is a gas dryer. Cycled on time dry. ( unit can not heat due to no gas at test area) unit ignitor did come on which tells me there was not any limit switch issues On time dry unit timer did advance. Could not find anywhere defective with dryer. Unit op test good.

Near Dillon Dr, Ashtabula, OH 44004
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW0 "Installed gear case, cam, belt, and shieldRan auto test and calibrationOp test ok"

Near Saybrook Rd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not making iceFound harness on ice maker disconnectedReconnected harnessCycled ice makerOp test ok

Near E Monmouth Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR AMANA ASD2624HES "Cc that unit leaks Found water leaking, water dispenser leaked worse when water in house is turned on. Water valve not closing Needs water valve Customer does not want to repair at this time Customer paid svc"

Near Hemmington Blvd, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWC416FW1 Cc of unit having lint in washer Customer had load finishing up in washer Removed clothes no sign of lint Washer is clean inside She does have a panty hose attached to drain Advised not to use and that it may be a back flow and some of that debris is back flowing into washer Advised on soap usage and bleach usage

Near Sunset, Bedford Heights, OH 44146
Dan H.

Dan H.

DRYER MAYTAG PYG2000AWW "Customer complaint of loud noise, found blower wheel broken, unit needs new blower wheel; ordrng 1 31001043 (wheel,blower 47.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tollis Pkwy, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBK Cc of no ice Find ice maker empty and bail arm stuck Repositioned bail arm Ran manual harvest ice maker rotated and called for water At this time ice maker is functioning OP TEST OK

Near McKinney Blvd, Kent, OH 44240
Paul P.

Paul P.

RANGE WHIRLPOOL WEG750H0HZ0 "Replaced control and control. Ran diagnostics programs, all operating properly. Technician took core for processing."

Near Melbourne Ave, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR GE PGCS1RKZASS "Installed control board, op test good, advised customer to allow 24-48 hrs for temps to settle"

Near Pebblebrook Ln, Moreland Hills, OH 44022
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KUDP01DLBT6 "Customer complaint dishwasher still not working, customer stated dishwasher was just blinking and wouldn’t wash, ran diagnostics no codes, ran test cycle, now unit will start but just filled, opened and shut the door then wash motor started, canceled cycle to drain, unit needs new control, part is unavailable, customer stated she wouldn’t want to put more money into the unit anyway WP8564543"

Near Summer Ln, Brooklyn, OH 44144
Arthur V.

Arthur V.

MICROWAVE FRIGIDAIRE FPBM3077RF Installed parts. No good. Called cust service talked to Tracy. Tracy Called Frigidaire talked to Rodney who gave me a list of parts they want replaced all at one time —-part numbers were given to me by Tracy at lowes who got them from Rodney at Frigidaire. They insist i replace them all together. ; ordrng 1 5304464097 (switch) and 1 5304464098 (switch) and 2 5304464099 (switch)s and 1 5304477389 (door latch) and 1 5304499580 (latch hook)

Near Sandy Knoll Dr, Eastlake, OH 44095
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher wash pump not working, confirmed started cycle unit filled wash motor did not kick on, connections a secure, ran diagnostics found f4e3 motor failed, quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beaconsfield Blvd, Rocky River, OH 44116
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT970SAHW0 Found unit needs motor sump assy. And top rack end peice (stop) ; ordrng 1 W11087376 (pump&motor) and 1 WPW10508950 (stop)

Near Ridgewood Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

REFRIGERATOR GE CFE28USHCSS "Was no able to hear noise explain customer that if noise appear again to record it on his phone to give me a better idea what’s making noise,opt test ok"

Near Parkside Cir W, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER GE GLWN2800D1WS "Could not find issue it dry and spin ran 3 pants and some socks they were not wet after rinse and spin,opt test ok she could of had an off balance load but everything working"

Near Linda Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ARB8057CW "MACHINE NOT REPAIRABLE CALLED WHIRL TL, SR #, THEY DOCUMENTED THAT MACHINE HAS A CAP TUBE RESTRICTION NOT CAUSED BY SOLDERING. PULLED VACUUM ON LOW SIDE AND DID NOT GET ANY SUCTION FROM END OF CAP TUBE. END OF CAP TUBE IS CLEAR. RESTRICTION DEEP INSIDE File number 7724591659"

Near Aberdeen Rd, Rocky River, OH 44116
Joe O.

Joe O.

WASHER WHIRLPOOL WFW75HEFW0 "Cc: noise during operation, not spinning clothes out completely.Found error code f3e1 water level system errorChecked connections for pressure sensorFound pressure switch not receiving 5v dcNeeds control; ordrng 1 W11201274 (CONTROL)"

Near Auburn Rd, Chardon, OH 44024
Paul P.

Paul P.

WASHER WHIRLPOOL WFW70HEBW2 "Replaced door lock, bellow, water pump, and dispenser drawer assembly. Ran ops tests on washer, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain."

Near Langerford Dr, Parma, OH 44129
Brian M.

Brian M.

DRYER MAYTAG MDE5806AYW Cc of noise Found noise coming from idler pulley Removed and cleaned up pulley had a lot of lint pull up around it Reinstalled OP TEST OK

Near Patriot Dr, Streetsboro, OH 44241
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDB765FW0 Tested unit. Heated and operated properly.

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

RANGE WHIRLPOOL WFG505M0BB2 "Cc: melted wiresFound control board shorted out and burned upFound connections to the control melted to control boardFound house to have 115v between l1 and neural, 110v between l1 and ground, and 30v between neutral and groundAdvised customer to have a licensed electrician look at electricalNeeds wire harness and control boardSpoke with whirlpool safetyAdvised not to return until electrical is fixedCustomer advised to call and reschedule once electrician comes; ordrng 1 W10914403 (WIRE HARNESS) and 1 W11126814 (CONTROL)"

Near Siam Ave, Cleveland, OH 44113
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 "Replaced hub, pulley, and gear case. Ran calibration cycle. All tested ok."

Near Stable Rd, LaGrange, OH 44050
Brian M.

Brian M.

WASHER DUET WHIRLPOOL GHW9400PW0 Cc of f11 Sr# 7724488121Spoke to whirlpool they stated with my previous findings And replacing the motor control it should have corrected the issue They had me check the wires while running a load to see if board drops out Ohmed out the 3 blue wires they are passing But they said it’s a shot in the dark to replace the CCU because it’s not usually that board that fails Called and spoke to BJ and he advised to do CCu and wires ; ordrng 1 WP8182212 (harns-wire) and 1 WP8182697 (cntrl-elec)

Near South St, Garrettsville, OH 44231
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDFE104DWH2 "Seal of drain pump and diverter valve are leaking slowly. Replaced drain pump and sump motor assembly from truck stock. All tested ok.; used 1 WPW10348269 (PUMP-DRAIN), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Timber Edge Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint of a noise sometimes like a high pitched metal scraping, ran diagnostics no codes found, ran high spin and heavy agitation, no unusual sounds heard, unable to duplicate the problem, unit is operating as designed"

Near W 220th St, Fairview Park, OH 44126
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE254ESS "Installed drain hose, placed mit mat, op test good"

Near N Park Dr, Fairview Park, OH 44126
Brian M.

Brian M.

WASHER MAYTAG MVWB765FC3 Cc of unit giving Lf error Found water valve on cold side not opening Needs water valve ; ordrng 1 W11165546 (valve)

Near Rustic Knoll, Kent, OH 44240
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint bake not working, started bake cycle, burner lit, canceled and restarted, burner lit, started cycle for 275, after 25 min temp was , burner cycled off and back on, unable to duplicate the problem, unit is operating as designed"

Near Fairfax Ave, Cleveland, OH 44128
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204EPA3 Cc of wheels on lower rack broken Found the lower rack wheels damaged and loose Needs all for replaced Customer wants to try and install them him self ; ordrng 4 WPW10195417 (lower roller asm)s

Near Jade Blvd, Streetsboro, OH 44241
Corey L.

Corey L.

FREEZER UPRIGHT WHIRLPOOL WZF34X16DW00 "Replaced control, op test good, advised customer to allow 24-48 hrs for temps to settle"

Near Home Ave, Maple Heights, OH 44137
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Installed pump assembly, tested dishwasher on wash cycles, now operating properly. Set down mitigation mat."

Near Arlington Ln, North Olmsted, OH 44070
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Found condensation behind water filter cover, cleared condensation, reseated cover. Also, drain in bottom rear of refrigerator had build up, showed customer how to clean around drain, now operating properly.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Marlys Dr, Rocky River, OH 44116
Macaulay G.

Macaulay G.

RANGE FRIGIDAIRE LGEF3045KFM Replaced temperature probe. Tested ok.

Near Harbour Light Dr, North Royalton, OH 44133
Brian M.

Brian M.

DISHWASHER FRIGIDAIRE FGID2466QF Cc of not filling Ran test cycle found unit to be stuck in drain mode Reset control by power cycling and running auto test Unit is now running and operating as it should OP TEST OK

Near Fronek Dr, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

DRYER HOTPOINT HTDX100EM8WW "Replace parts,opt test ok"

Near Belle Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Found thermister in the loop wrong area,replace from truck with previous issues on this fridge service pointer with evap frozen up steam all ice and replace plastic thermister put foil tape and a zip tie,opt test ok"

Near Illinois Ave, Lorain, OH 44052
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DWH1 Replaced the wheels. Optest ok.

Near Moore Rd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

DBL WALL OVEN JENN-AIR JJW9630DDS Hinges on bottom door are worn. Seals on both doors are warped. Office to order hinges and gaskets.; ordrng 1 12002489 (hinge) and 2 WPW10162386 (gaskt-door)s

Near E Park Dr, North Olmsted, OH 44070
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Installed new drain hose, op test good, kick plate was already removed when tech arrived, unable to locate kickplate clips for reinstallation"

Near Morgan Trail, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit not spinning the clothes out. Ran diag no codes. Ran a calibration. Started a rinse and spin with 6 towels. Towels came out damp. Advised customer to use 1-2 tablespoons of he detergent. Optest ok."

Near Roxbury Rd, Avon, OH 44011
Corina B.

Corina B.

WASHER MAYTAG SAV2655AWW CC that there is a clicking noise in a spin cycle then it goes away. Started a drain and spin. Found the gearcase is making a squealing noise and it’s leaking oil. Can not repair unit due to not having the proper tools.

Near Muirfield Way, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WFE745H0FS2 "Customer complaint there was a spark in the back of the oven when bake was pressed, power from home is good, found L1 line burnt and severed, found neutral wire very loose causing a poor connection, terminal block was damaged ; ordrng 1 WPW10245259 (block-term)"

Near Maple Leaf Dr, Garfield Heights, OH 44125
Corina B.

Corina B.

REFRIGERATOR GE PSDS5YGXBFSS Replaced the main control and the evap fan. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Primrose Ln, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL WED49STBW1 CC that the vent came off. Re attached the vent. Started unit optest ok.

Near Crenshaw Dr, Parma Heights, OH 44130
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW "Installed listed suspensionRan diagnostics, no codes storedRan auto test and calibration. Op test good."

Near Independence Dr, Mentor, OH 44060
Macaulay G.

Macaulay G.

OTR MICROWAVE WHIRLPOOL WML55011HS2 Paint that was sent does not match. Office to order both types of paint.; ordrng 1 4392899 (tuchup) and 1 72017 (touchup wht)

Near W 229th St, Fairview Park, OH 44126
Jason N.

Jason N.

MICROWAVE JENN-AIR JMW3430WS02 "Installed listed mag and inverter. Op test no good. Called WP techline, based on what has been tested, he said still sounds like inverter or magnetron may have come in bad, wants me to reorder inverter and magnetron Sr# ; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron)"

Near S Applecross Rd, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER KENMORE 100.2600201 Cc: noise during agitationRan normal cycleFound cam skipping teethLooked under unit found cam looseTightened camRan another normal cycleOp test ok

Near N Cleveland St, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC2 Replaced valve from truck stock. All tested ok.; used 1 W11165546 (VALVE) from stock

Near Merrimak Dr, Berea, OH 44017
Joe O.

Joe O.

REFRIGERATOR GE PSS25NGMAWW Cc: frost on rear of freezerFound unit to have defrost issuesFound bimetal is found heater at 22.7 ohmsFound evap thermistor at 87kSpoke with sm checked thermistor from connector and from controlFound thermistor to have 19k ohmsSm advised me that wire is open in cabinet and reading should have been less then 1 ohmUnit is unrepairable per sm

Near Haskins Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit not dryingChecked heat, good heat, poor airflow from unit. Removed vent housing, found dryer sheet stuck to outlet of drum. Removed and rechecked. Op test good."

Near Greenside Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 Customer will mail POP Cc of squeaking noise when water enters Found hot water faucet making the noise Slightly moved to the off position and noise stopped Advised on having faucet looked at

Near N Bissell Rd, Aurora, OH 44202
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "04/04/19, plumber installed proper valve for improved water pressure. Confirmed proper pressure at dispenser. Found ice maker thermistor on unit installed is still reading out of proper range, not passing in diagnostic test 56, E1 code. Temperature at outlet of bin reading properly at 17 degrees. Office to order ice maker. Note the last ice maker sent looked like a refurbished unit.; ordrng 1 WPW10764668 (ice maker)"

Near Sunny Ln, Brooklyn, OH 44144
Jason N.

Jason N.

WASHER GE GTW485ASJ3WS "Cc unit does not wash-agitateFound agitator loose, could not remove, unit needs agitator ; ordrng 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"

Near Sperry Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL LSQ9659PG1 "Cc unit stopped working in mid cycleNo functions will work on unit, checked lid switch, lid switch open. Bypass lid switch to drain tub. Unit needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grant St, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER GE GTW460ASJ7WW "Replace latch and harness and update module ran normal cycle it stops mid cycle the side to check underneath washer machine one more time and did not see oil leaking also spin basket and no signs of loud noise occurs ran diagnostics no error code got back underneath took cover off found lots of oil in cover ,motor ,clutch ,belt,pulley,shifter don’t understand why transmission was not sounding loud when I spin it never ran this issue before I add it a drain pump I’m letting senior technician bj or Shawn the side that if gearcase or motor when bad can that cause to not go into drain and spin anyway pls schedule customer last of the day if the parts arrive on Friday ; ordrng 1 WH01X24697 (BELT ) and 1 WH05X24185 (CLUTCH ) and 1 WH05X25036 (SHIFTER ) and 1 WH23X27574 (DRAIN PUMP ) and 1 WH38X27335 (TRANS) and 1 WH49X25376 (1/3 hp motor and nut) and 1 WH49X25379 (PULLEY NUT)"

Near Hawthorne St, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Ran diagnostics found no error code,ran calibration,pass ran spin cycle pass,is working properly ,no issues found"

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR GE GFD28GELBDS Found unit was in a sabbath mode causing all lights and display to not illuminate. Removed sabbath mode by holding lock and light at the same time foe 3sec. Op test good

Near Grovewood Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Found ice maker mid cycle. No voltage at ice maker. 65 volts at p1-1 and p3-3. Customer does not want repaired"

Near Salida Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR AMANA ABB1924BRW00 Found door was cocked allowing air flow into unit. Realligned door by closing firmly. Advised customer to open freezer by the middle or both ends of handle. And advised how to correct if this happens again.

Near Overlook Rd, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR GE PSH25MSTASV "Cc water leaking from unitFound water inlet valve housing cracked, unit needs water inlet valve.; ordrng 1 WR57X10032 (valve,water8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near May Ct, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

DRYER MAYTAG MDE7600AYW Found unit needs timer and knob Customer does not want repaired

Near Auburn Rd, Chardon, OH 44024
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WML55011HS0 "Cc unit vibrates and makes sounds when usingCustomer said it’s done this several times since he’s had it. Claims unit is defective. Ran diagnostics, checked acu outputs, all checked good.Ran operation test 10 times from 30s to 2m, No abnormal sounds or functions present. Checked blower fan operation, checked good. Could not duplicate any sounds/problems with unit at this time. Op test good."

Near Allegheny Dr, Mentor, OH 44060
Jason N.

Jason N.

RANGE WHIRLPOOL KERC607HBS5 "Cc RF burner not keeping temp, and oven not right tempChecked burner operations, checked temp on all burners, all burners reading approx 700 degrees on medium setting. Checked burner op on high, temps went higher. Let burner cycle for 15 min. Op test good. Checked oven temp, ran bake test to 375, let cycle for 10 minutes, read 400 degrees. Set calibration to -15, let recycle for 10 min and rechecked, read 377 degrees. Op test good."

Near Boyer Ln, Mentor, OH 44060
Joe O.

Joe O.

VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Installed control and thermisterOp test ok

Near Kim Dr, Chesterland, OH 44026
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Cc: not spinning clothes outFound error code f7e6 motor faultRan auto test and calibration Ran drain and spinOp test ok

Near Feiner Dr, Cleveland, OH 44122
Joe O.

Joe O.

DISHWASHER JENN-AIR JDB1250AWS Cc: unit not workingFound power wire pulled out of wire nutReplaced wire nutOp test ok

Near Sydenham Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269DRH00 Cc: not making iceFound ice emptyFound ice maker will not cycleNeeds ice makerReplaced ice makerOp test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near E 107th St, Cleveland, OH 44106
Corey L.

Corey L.

DRYER MAYTAG MEDB955FC1 "found pop through entitlement, Customer complaint dryer not working, found unit only getting 110v, had customer reset breaker, no change, advised customer to contact an electrician"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Joe O.

Joe O.

RANGE WHIRLPOOL SF367LEMB0 Cc: unit not cycling heat properlyCustomer states sometimes when it shuts off to regulate the temp is does not come back onRan test bake to 400Could not duplicateOp test ok

Near Homestead Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER WHIRLPOOL WFW75HEFW0 "customer complaint clothes come out wet still, ran diagnostics no codes, noticed customer has lint screen catcher and unit is on a gfi on the same line as a deep freezer, started wash cycle unit filled spun and drained properly, called techline spoke to Rich, #rich suggested removing lint screen and advising customer to use 1-2 tbsp of detergent, rich said to give customer wpl customer care #1-866-698-2538, unit is operating as designed"

Near Hampton Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WMH31017HS2 "Relay on board is stuck not sending 120v to receptacle also notice ; ordrng 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"

Near Savannah Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4950HW1 "Replace console found caps underneath washer,opt test ok"

Near Center Ridge Rd, Rocky River, OH 44116
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Replaced control, op test good"

Near Athens Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

MICROWAVE FRIGIDAIRE FFMV164LSA Customer order an turntable motor online and put in and not spinning when check motor it was 21 v and the original one was 120v explain to him he bought the wrong motor give him an estimate but he the side to get a new microwave so only paid for service call

Near Wildberry Cir, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of no cool Found temp to normal freezer is average at -20 and fridge is around 38Called whirlpool did not get the sr# but tech stated that a data temp logger is needed... Called and spoke to AB.. Lowe’s to leave unit plugged in for 10 days and office to call and check in on it to see if unit it still cooling rtm added two thermostats in unit and will record temps when she has time to take a peek at them ; saved tckt

Near Nicholas Way, Kent, OH 44240
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FPHS2699PF4A "Customer said there was grinding loud sound coming from freezer but when she ope door noise go away when i arrive it wasn’t making any noise I open back panel on freezer did not found any ice on evap ,opt test ok"

Near Barrington Dr, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 Cc of no coolFound temps to be 70 in fridge and freezer Getting .2 amps on compressor Needs evap compressor and drier ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near OH-225, Diamond, OH 44412
Brian M.

Brian M.

WASHER GE GUD27ESSJ0WW Installed listed parts Ran test spin and test cycle OP TEST OK

Near Clinton St, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFF2558VEM10 "CC that the ice maker is not making ice. Ff 38 fz 0. Checked the ice maker, cycled. Cust has a saddle valve, advised cust to replace the saddle valve with an inline valve or a ball joint. Steamed fill tube out. Cycled ice maker filled barely. Will need a new valve and a licensed plumber to install the valve. Office to order the part; ordrng 1 WP67003753 (valve-inlt)"

Near W 90th St, Cleveland, OH 44102
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LFTR1832TF0 Cc of unit freezing his milk Found temps in freezer around -1 to 3 and fridge temps are averaging about 37-38 can not see where product is freezing not with these Called Frigidaire they advised that there is nothing that needs to be done Advised customer on product placement and to contact Frigidaire Ticket #states unit does not need service for this call

Near Stroup Rd, Atwater, OH 44201
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FKCH17F7HWD Cc of no cool Found power to fridge and fridge on but cooling switch was off Switched on and checked evap for frost OP TEST OK

Near Mill Run, Aurora, OH 44202
Corina B.

Corina B.

MICROWAVE KITCHENAID KBMS1454SSS1 "CC that there is no power the the unit. Found the fuse is open. Jumped the fuse has 1.83 amps before the fuse opens. Removed a wire from the transformer the unit will stay on. The wires on the transformer are burnt. Checked the transformer less then 1 ohms on rx1. Checked the magnetron fa and f less 1 ohm. Will need a magnetron, fuse, transformer, diode and capacitor.; ordrng 1 W10245183 (MAGNETRON 18998) and 1 W10850446 (CAPACITOR 8450) and 1 W10871219 (TRANSFORMER 19812) and 1 WP4375321 (FUSE 926) and 1 WPW10687786 (DIODE 1881), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Anchors Weigh, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HWH0 Replaced the dispenser. Ran a calibration. Optest ok

Near Homeland Dr, Rocky River, OH 44116
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC2 Valve is not opening up for hot or cold. Valves are getting proper voltage. Will return to put in valve W11165546.; schdld next appmnt for 4/10 WED !

Near Merrimak Dr, Berea, OH 44017
Corina B.

Corina B.

RANGE WHIRLPOOL GR673LXSS1 Replaced the burner. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Tanglewood Ln, Bay Village, OH 44140
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS2 Replaced parts. Tested. Op test ok.

Near Cottonwood Ln, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JBRFR24IGX00 Sealed system has a leak and the compressor has become noisy. Compressor and drier will need replaced. This has been the issue since it was installed. I will need an additional technician for return visit. Office to order compressor kit.; ordrng 1 W10779331 (compressor)

Near Summer Wind Dr, Brecksville, OH 44141
Paul P.

Paul P.

RANGE WHIRLPOOL WFG515S0EW1 "Power outage recently. Tested sensor, reading at standard ohms range at room temperature. Started bake operations, tested after preheat, temperature rise to 425, then glide to 275 degrees, then back up to 450. Improper readings at sensor now, control sending long signals for too long of a glide. Per tech sheet, control and sensor. In diagnostics, no error codes stored. Office to order control and sensor.; ordrng 1 W10833885 (sensor) and 1 WPW10348710 (cntrl-elec)"

Near Schaaf Dr, Brook Park, OH 44142
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer said saw water leaking maybe in middle of cycle. Customer ran a couple more times and no more leaking. Took off front off dishwasher. No water marks or gaps coming from dispenser. All gaskets are tight and when closed are sealed. No water leaking from fill valve, drain pump, or any other component. Leveled out feet. No error codes, all components working. Op test ok placed down water mat."

Near Juniper Ct, Strongsville, OH 44136
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Door was not hooked on hinge. Fixed and put gasket back on. Tested. Op test ok.

Near Pebblebrook Dr, North Ridgeville, OH 44039
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found bottom of refrigerator had ice from water leak. Pulled cover on water valve, ran ice maker fill test in diagnostics to check for leaks. No leak at water valve or water tank. Found leak above ice maker assembly, obstruction at fill cup had blocked water, flowing down vent behind ice maker assembly to bottom of refrigerator. Cleaned up ice, re assembled unit, ran fill test, now filling properly."

Near S Sagamore Rd, Fairview Park, OH 44126
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 Replaced the gasket. Called t/l Ed file # to order a gasket from Plainfield. ; ordrng 1 W10535778 (DOOR GASKET)

Near E 74th St, Cleveland, OH 44103
Paul P.

Paul P.

REFRIGERATOR JENN-AIR JFC2089HPR "Tested refrigerator. Ran diagnostic, passes all tests, holding temperatures in fresh food and frozen section properly. Set down mitigation mat."

Near Countryside Dr, Broadview Heights, OH 44147
Paul P.

Paul P.

ICEMAKER WHIRLPOOL MIM1554ZRS0 "Tested unit, ran diagnostics. Found bin thermistor not reading properly. Removed front top cover and re seated bin thermistor, now reading properly in diagnostics. Reset unit, recycle pump and compressor cycling properly."

Near Stone Hinge Cir, North Royalton, OH 44133
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JCB2059GES "CC that the unit is not cooling. Ff and fz 81. The lights are working. No fans or compressor are running. Turned the defrost timer unit fans turned on. Checked the compressor 15 amps. Locked rotor is 19 amp. Will need a new compressor and timer. Office to order parts. ; ordrng 1 W10160407 (COMPRESSOR 40350) and 1 WP67001036 (DEFROST TIMER 7993) and 1 WPW10143759 (DRIER 1709), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lakeshore Blvd, Bratenahl, OH 44108
Paul P.

Paul P.

RANGE FRIGIDAIRE FPGS3085KFC "Powered up oven, checked incoming power and ground, all proper voltage and grounding. Tested ignition at each burner, found right front burner not igniting, re aligned ignitor with center cap, now igniting properly."

Near Monticello Dr, Brecksville, OH 44141
Dan H.

Dan H.

WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint of f9e1 error code, ran diagnostics found f9e1(long drain), f5e2(door lock error), f8e2(dispenser system error), and f0e1(load detected during clean washer cycle) error codes, ran test cycle, door locked, unit filled, drain pump is working, unit needs new control; ordrng 1 W10427967 (cntrl-elec 159.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westwood Dr, Ravenna, OH 44266
Corina B.

Corina B.

RANGE WHIRLPOOL KFGG500ESS2 Replaced the control and ui. Brought core back for return. Core came in an unmarked box no part number on the box. Heated oven to 350*. Optest ok.

Near Elbur Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER GE GUD27ESSJ0WW See bm pvr

Near Clinton St, Ravenna, OH 44266
Dan H.

Dan H.

RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint that oven is not working, confirmed, found thermal fuse open, jumped out, display lit, started bake for 350 degrees , upper cooling fan never turned on, found upper cooling fan not plugged in, plugged in cooling fan , cooling fan started, unit needs new thermal fuse, called whirlpool techline spoke to butch , said to replace thermal fuse, file number 7724581621; ordrng 1 W11025102 (fuse-thrml)"

Near Washington Blvd, University Heights, OH 44118
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Customer complaint that unit takes too long to dry, started normal dry cycle, unit is heating, good air flow outside, unit is receiving correct power, unit is operating as designed"

Near McCreary Rd, Seven Hills, OH 44131
Dan H.

Dan H.

KITCHEN WHIRLPOOL WDT730PAHZ00 "Customer complaint that unit is not cleaning and drying dishes very well and using a lot of rinse aid and a burning smell, ran diagnostics no error codes found, incoming water temperature at 86 degrees, unit completed test cycle, heater turned on, no unusual smell noticed, dispenser is operating properly, unit is operating as designed"

Near Chestnut Rd, Independence, OH 44131
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Unit will not complete wash cyclePowered up unit, ran diagnostics, found code 4-3 for wash motor not workingRan wash cycle, Checked power to wash motor, good at 119v. Unit needs wash motor.; ordrng 1 W11025157 (pump&motor)"

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWB765FC2 "Cc unit not allowing water in to unitChecked water valves, 2 valves on water pipes coming in, 1 hot water valve was not turned on all way. Ran auto cycle, all functions passed. Advised customer to use deep water fill option or use bedding selection for more water in tub."

Near Cleveland, OH 44128
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint start button just blinks when starting a cycle, confirmed, ran diagnostics no codes found, all components are working properly, after test cycle unit started as normal"

Near Lake Ave, Cleveland, OH 44102
Jason N.

Jason N.

DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Cc oven door locked, error codesPowered unit on, found codes f30 and f10 on display, both related to RTD oven sensor probe open or runaway temp condition. Oven is room temperature, temp probe has gone bad. Unit needs temp probe.; ordrng 1 316217002 (sensor,oven probe3495), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIB03 "Customer complaint freezer not freezing all food in freezer, temps were ff 38 and frz 12, settings were 37 ff and 0frz, Customer has freezer overloaded, advised too much food blocking air flow from evap fan, customer removed some excess food, ok"

Near W 63rd St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling in freezer and fan noiseFound ice build up on top of evap. Steamed ice off evap. Checked defrost heater, good. Set defrost to standard 8 hr. In menu 7 in diagnostics. Op test good. Advised customer to allow up to 24 hours for temps to return to normal."

Near Nantucket Dr, Willoughby, OH 44094
David R.

David R.

OTR MICROWAVE KITCHENAID KMHC319ESS4 "Correct power to outlet. Lights are turning on. No heat. Door switch burned, replaced from t/s. Door switches getting 120v. Low side is getting correct voltage. High side not get 120v. Tested transformer at windings and test good. Ordering mag, cap, diode, thermostat.; ordrng 1 W10561770 (capactr-mg) and 1 W10591803 (thrmst-fix) and 1 W11230995 (MAG) and 1 W11256462 (DIODE), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Capel Rd, Columbia Station, OH 44028
Joe O.

Joe O.

DRYER WHIRLPOOL LE9500XTW1 Cc: no heatFound thermal cut off openReplaced thermal cutoffOp test ok; used 1 279769 (THERMAL CUTOFF4012) from stock

Near Bayridge Blvd, Willowick, OH 44095
David R.

David R.

WASHER WHIRLPOOL WTW5000DW1 "F6E6 motor fault, F9E1 long drain. Drain pump is not working and motor making noise going clockwise in agitate mode. Suspension checks fine. Ordering motor, cap, actuator, drain pump.; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11162560 (CAP) and 1 W11283592 (MOTOR)"

Near OH-301, LaGrange, OH 44050
Brian M.

Brian M.

RANGE KITCHENAID KODE507EBS04 Installed control and meat jack Ran test bake and tested probe OP TEST OK

Near S Sussex Ct, Aurora, OH 44202
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found issue is with control. Lock will not operate but control is not sensing the lid switch. Customer unsure if repair is wanted and will call in after he decides. Customer due refund if he does not want repair minus service call and tax ; saved tckt

Near Blaine St, Geneva, OH 44041
David R.

David R.

WASHER MAYTAG MVWB835DW0 Replaced console and control. Tested and calibrated. Op test ok.

Near Marigold Blvd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW3 Replaced control. Ran calibration and auto test cycles. All tested ok.

Near Wolf Rd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

RANGE KITCHENAID KFED500EWH02 Corrected temperature in both ovens. Explained proper use of cook top and oven rack placement.

Near Eaton Rd, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB835DW4 Unit would not function. Found in factory test mode. Ran load calibration. All tested ok.

Near W 227th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WOD51EC0AS05 Replaced door panel.

Near W Shore Pkwy, North Ridgeville, OH 44039
Jason N.

Jason N.

DRYER WHIRLPOOL GEW9250PL1 "Cc unit not heatingVerified no heat, checked power in, good at 243v.Found element open, unit needs element. Customer to pay labor on return visit.; ordrng 1 WP3387747 (element8667), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pinehurst Dr, Chardon, OH 44024
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW1 Replaced wash plate. All tested ok.

Near Pitts Blvd, North Ridgeville, OH 44039
Dan H.

Dan H.

DRYER KENMORE 110.646023 "Customer complaint that unit is making humming noise and will not start, confirmed found element shorted to cabinet, also found drum worn through bulkhead(see pics), unit needs new element and bulkhead, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer does not want repair; ordrng 1 279838 (element,heater 61.75) and 1 W10828911 (bulkhead 136.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Glasgow St, Madison, OH 44057
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS576FIDB01 "Found ice maker not reaching home position, even in diagnostics mode. Replaced ice maker, now reaching home position properly.; used 1 W10873791 (ICEMAKER) from stock"

Near Springdale Ave, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS312SNHM "Customer complaint dryer hard to pull out, confirmed, found shelf bracket not properly installed, locked shelf bracket into channel, now drawer operating as designed"

Near Mayview Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8000BW0 Cc: cracking noise when closing lidFound hinge rusted out and making noise when closingNeeds hinge; ordrng 1 WPW10305277 (HINGE ASSEMBLY LEFT)

Near Huntoon Rd, Painesville, OH 44077
David R.

David R.

DRYER WHIRLPOOL WED4950HW0 "Took off vent from back of dryer. Tested on high temp and cycled at 190*F. Hooked vent back on, ran it, went outside to check air flow and found no air flow is coming out of vent. Vent flaps not moving at all. Vent issue, unit is working properly. op test ok."

Near Hendrix Blvd, LaGrange, OH 44050
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW1 Cc of unit not spinning out clothes Found basket just free spinning Could not remove washplate to just replace the hubNeeds washplate and hub They are going to call whirlpool

Near OH-44, Mantua, OH 44255

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