We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Hiram, OH 44234
Brian M
Job Details: 07/26/2023
Installed damper and control Advised to let temps adjust over a 72 hour period
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/26/2023
"Found new doors both have big scuffs. Attempted to wipe off the scuffs, not coming off. Customer stated noise is extremely annoying and does not want the unit. Customer wanted me to listen to noise. Monitored unit. Found noise is refrigerant running through cap tube. Advised customer it is normal. Re ordering doorOffice to reschedule ; ordrng 1 W11023679 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/26/2023
"Cust showed pop, sent pic CC that there is liquid inside the ff section and smells chemical. Confirmed. Found water leaking in the shelves. Steamed out the drain hole. Advised Cust there is no chemicals. And if it was the r600 it would not be cooling. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/26/2023
Replaced the spray arm. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland, OH 44135
Marie V
Job Details: 07/26/2023
"Cc that the light does not works , top rack is falling out and theres a small rubber piece. Confirmed, found one of the hinge sleeve broke and top rack as well. Control has pins in the back they are broken i was able to use screw to adjust, now you can see indicator light. Ordering top rack adjuster and sleeve. ; ordrng 1 W10712395 (Adjuster kit), used 1 WP8268961 (SLEEVE FRICTION), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near North Olmsted, OH 44070
Marie V
Job Details: 07/26/2023
"Cc that unit start to sense then goes to wash and then back to sense to done. Stared unit and confirmed complaint, slider is not engaging with basket. Tilted unit and found that gearcase has been leaking for a while and has main screw rusted and is leaking water as well. Unit will need new clutch, geacrase, agitator, slider , rotor and stator. Cust will buy new. ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near LaGrange, OH 44050
Angel
Job Details: 07/26/2023
Cc that unit is making a humming noise. Customer had a video of sound and it sounds like its coming from the back of unit so I pulled out the unit and ran some test to see if I can duplicate the issue and found it was the condenser vibrating when compressor is running at high speed. Rearranged the cardboard underneath the condenser and the condenser lines around and sound got quieter and it was the best I could do explained to customer what I did and what was happening and she was happy with it opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/26/2023
"Replaced freezer fan and ice maker fan. Advice cust to Monitor, but no unusual noises at this point. . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Elyria, OH 44035
Angel
Job Details: 07/26/2023
Replaced both freezer slides and ice maker made sure ice maker was receiving water and it would cycle and it did explained to customer ice maker will take 72 hours for a full bin so if they use a lot of ice it will never keep up with them opt test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/26/2023
"Found solder clog at filter . Replaced filter Pressure tested and recharged Unit is cooling at this time advised on 72 hours ; used 1 W11109499 (drier), and 1 W11504447 ( 5/1.8 Nr Ms 00) from stock"
We serviced a
ESTATE WASHER
Model TAWS850PQ0
Near Cleveland, OH 44119
Bill
Job Details: 07/26/2023
"Cc unit not spinning, could not confirm. Ran unit through rinse and spin cycle, unit operated as intended."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Beachwood, OH 44122
Bill
Job Details: 07/26/2023
"Cc not responding and making a humming noise, confirmed cc humming noise coming from pump and controls are unresponsive. Ordered main control, follow up scheduled for 7/31 a.m.; ordrng 1 W11629601 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2023
"Customer complaint that unit was not cooling, customer defrosted with hair dryer, found fresh food section evaporator freezing up, unit needs new control and thermistor ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Timberlake, OH 44095
Dan H
Job Details: 07/26/2023
"Ins new door lock, op test good"
We serviced a
AMANA REFRIGERATOR
Model ATB2135HRW
Near Euclid, OH 44132
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator , system has a leak, unit needs new evaporator and filter drier , part is no longer available ; ordrng 1 12001398 (Evaporator)"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not draining or spinning and theres is a burning smell, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, ran drain and spin cycle, unit drained and spun,no burning smell noticed, unable to duplicate the problem , unit is operating as designed "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 33 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor do not start, unit needs new compressor and filter drier ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lok ring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint that dispenser is full of water, found valve seeping, unit needs new valve; ordrng 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2023
"Customer complaint of squealing noise, confirmed, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bratenahl, OH 44108
Jason N
Job Details: 07/26/2023
Installed pump motor. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Cleveland Heights, OH 44106
Manny
Job Details: 07/26/2023
"Cc unit has some humidity on the FZ door, verified and humidity on FZ gasket, noticed right side of door no making full contact with cabinet, found box preventing FZ door from closing all the way, removed box and customer rearranged items, advise her to monitor the unit and if any moisture to make sure doors are sealing properly, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44112
Jason N
Job Details: 07/26/2023
Cc unit not cooling in both sectionsFound evaporator cover and evaporator frosted up. Pulled evaporator cover. Found heater connector pulled out. Reconnected heater. Cleared frost from evaporator. Ran diagnostics force defrost. Heater turned on. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP4
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/26/2023
"Cc unit ice maker not working, leaking water in to freezer sectionFound customer had freezer door propped open due to the fact the ice maker continually runs water into freezer when closed. Confirmed, ice maker stuck in cycle, on fill sequence. Unplugged ice maker and closed freezer door. Quoted customer ice maker replacement. ; ordrng 1 D7824706Q (Ice maker)"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/26/2023
Installed capacitor. Started wash cycle then switch to drain and spin. All functions passed. Op test good.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/26/2023
"Cc unit not lighting, verified and no sparks, removed console and checked voltage to spark no, no voltage, main harness is damaged but discontinued, and overlay is cracked and discontinued. ; ordrng 1 8215557 (spark module) and 1 74009297 (Main harness (discontinued)) and 1 74007250 (Overlay (discontinued))"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/26/2023
"Replaced door panel, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Jefferson, OH 44047
Dan H
Job Details: 07/26/2023
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, not even a drop, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan H
Job Details: 07/26/2023
"Installed new door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Randall, OH 44128
Manny
Job Details: 07/26/2023
"Cc unit not cooling, verified and cabinet has a gap, calling TL spoke to Derek, unit sent for review,; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Cleveland, OH 44105
Jason N
Job Details: 07/26/2023
"Installed ignitor. Ran bake test, good spark but no ignition. Found no gas to unit. Supply valve is on behind unit."
We serviced a
CROSLEY REFRIGERATOR
Model ABB1922FEQ
Near Conneaut, OH 44030
Dan H
Job Details: 07/26/2023
"Installed new control.p and cleared evaporator, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Brecksville, OH 44141
Manny
Job Details: 07/26/2023
"Cc unit making a really loud grinding noise, verified and unit grinding, tilted back and lots of oil everywhere, unit needs gearcase plus all drive components, customer stated most likely they dont wanted repair but will purchase a new unit.; ordrng 1 W11393685 (Gearcase) and 1 W10909670 (nut-spaner) and 1 W10902814 (washplate) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Willoughby, OH 44094
Corina B
Job Details: 07/26/2023
"Replaced the control, ui and gasket. Tested opt test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Angel
Job Details: 07/26/2023
"Cc that dryer is taking too long to dry more than once to dry clothes. Ran unit and heater is coming on perfectly fine, pulled out unit removed vent and tested unit and its reaching 190* and kicking back off and on as it should asked customer if vent has been cleaned and she wasnt sure let her know that vent has to be cleaned out from inside of home all the way out not just the back of the unit, which I think this vent goes out to the roof. As of now unit is functioning perfectly fine opt test good."
We serviced a
AMANA RANGE
Model ART6114WW
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/26/2023
Cc that the oven works ok but then it does not heats up. Verify heating element had 20ohms verify oven sensor 1090. In range. Tested oven it goes over temp while preheat and sometimes does not heats for cust. Unit will need new control and it shows is discontinued. ; ordrng 1 31771301 (Control discontinued)
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44105
Bill
Job Details: 07/26/2023
"Cc unit not igniting, confirmed cc found igniter was clicking but not igniting. Ordered new igniter scheduled follow up for 7/28.; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Garfield Heights, OH 44125
Jason N
Job Details: 07/26/2023
Installed agitator. Ran cycle test. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/26/2023
Installed idler pulley and belt. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 07/26/2023
"Cc: not making iceFound small cubes in ice bin. temps in freezer at 4 degrees, ice box at 8 degrees, ff at 37 degrees. Found ice maker error code e1(no cooling). Found ice box fan is functioning. Customer stated they replaced filter after last repair and that is when unit stopped making ice. Found air flowing to ice maker from freezer. Found fill tube frozen. Tested fill tube heater(receiving 120v). All ice maker functioning are functioning in diagnostics. Needs ui. Customer does not want to repair at this time; ordrng 1 W11405309 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 07/26/2023
Installed control. Ran auto test and calibration. Op test ok
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
Manny
Job Details: 07/26/2023
"Cc not cooling as it should, found evap covered in frost, steamed evap (1 hr and 45mins steaming) found thermistor, not tie down to evap, secured thermistor and noticed the FZ door gasket has a gap and is off the door try reinserting the gasket but it comes off again, steamed gasket but still need to be replaced, unit needs gaskets, ordering door gaskets, called Robert and no answer Lm, that the unit needs both gaskets.; ordrng 1 WR24X10203 (gasket door) and 1 WR24X10206 (gasket door)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Mentor, OH 44060
Corina B
Job Details: 07/26/2023
"CC that the oven does not turn on. Confirmed. No spark at the bake or broil. Nothing in the drawer. Checked the wires at the spark dsi board and control, wires plugged in. Here the control buzzing when bake is pushed. Will need a new control and dsi board. ; ordrng 1 W11620680 (Control) and 1 W10860916 (Dsi board)"
We serviced a
KENMORE WASHER
Model 110.8288111
Near Mentor, OH 44060
Joe O
Job Details: 07/26/2023
"Cc: hot smelling, not spinning properly, grinding noiseFound basket slipping on gear case. Found clutch slipping. Found agitator dogs broken. Needs basket drive, drive block, coupler, nut, agitator cam; ordrng 1 W10820043 (brake & drive tube) and 1 285753A (coupling,motor) and 1 WP389140 (drive block) and 1 285748 (cam-agitator) and 1 WP21366 (nut-spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2023
Replaced panel and found a toothpick on drain pump. Removed and ran a calibration on unit. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Lorain, OH 44052
Angel
Job Details: 07/26/2023
Cc that seals on unit were coming off confirmed installed seals and added adhesive and recommended them to leave the doors closed for a couple of hours to let the adhesive dry to avoid seals coming off again opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Corina B
Job Details: 07/26/2023
"Replaced the adjuster, manifold, and tracks. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Mentor, OH 44060
Jason N
Job Details: 07/26/2023
"Installed damper control. Damper operation test good, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Jefferson, OH 44047
Brian M
Job Details: 07/26/2023
"Cc of leak found leak in drain tube also insulation damaged Needs tube and insulation cover ; ordrng 1 8269144A (drain hose) and 1 W10896113 (shield), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44102
Manny
Job Details: 07/26/2023
"Cc unit not washing, verified and unit LEDs flashing, checked and codes F7E1 for tachometer issues, f5e1 for latch issues and F6E1 foe control issues, try running cycle but unit resets, ordering control, shifter, latch and cap; ordrng 1 W11481722 (Shifter) and 1 W11395618 (Capacitor) and 1 W11556725 (Control) and 1 W11394572 (Latch)"
We serviced a
GE RANGE
Model JGB916SEL1SS
Near Cleveland, OH 44112
Jason N
Job Details: 07/26/2023
"Cc unit oven will not heatRan bake test, found ignitor barely glowing, ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good Ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44130
Bill
Job Details: 07/26/2023
"Cc no ice or water dispensing, confirmed cc. Damage to door liner, at switch causing switch not to activate water and ice dispenser. Ordered new door, office to follow up as marcon was out of stock.; ordrng 1 W11435353 (Left door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Lorain, OH 44052
Angel
Job Details: 07/26/2023
Cc that the fabric softer button takes more than the 3 seconds the button describes too turn on. Explained to customer to hold button until light turns on and turns off it will not turn on in the 3 seconds it describes checked for error codes and ran a test cycle opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Brian M
Job Details: 07/26/2023
cc of leak duplicated leak in a 25 min period then opened door to inspect and leak never returned at this time I can not determine causeAdvised to watch
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, OH 44082
Brian M
Job Details: 07/26/2023
Cc not cooling Found ui not functioning again will not respond to touch Needs ui replacement this is the 3rd time ; ordrng 1 W11496873 (Ui)
We serviced a
MAYTAG WASHER
Model MTW6600TB0
Near Bay Village, OH 44140
Marie V
Job Details: 07/26/2023
"Replaced suspension, tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Angel
Job Details: 07/26/2023
"Cc that unit is not agitating now. Confirmed cc, ran a test and its not agitating looked underneath unit and capacitor and gearcase leaked everywhere unit will need gearcase, capacitor, cam and belt customer decided not to fix; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, OH 44134
Corina B
Job Details: 07/26/2023
"Replaced the control. Ran a calibration. Started a normal cycle. Opt test n/g. Called t/l Leon its under review. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2023
Cc that when u it was delivered they change the doors and left the top and front pins off and not sitting properly. Confirmed also found fresh food section door scratch. Will need new. Advice cust that doors take around 6 to 8 weeks to arrive. ; ordrng 1 LW10916047 (Door)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Brooklyn, OH 44144
Angel
Job Details: 07/26/2023
"Cc that unit was making a rattling noise. Tested unit and it sounded like the drain pump had something stuck in it so I had one from truck stock removed old one couldnt find anything in it so I just replaced it and tested it again and same issue found it was the actuator that was stuck trying to move so I replaced actuator and cam tested unit opt test good. ; used 1 W11399437 (Drain pump), 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/26/2023
"Cc: dent in door, f8e4 error, grinding noise during drainFound tub, lower door seal, and door all damaged. Ran drain. No abnormal noises. Advised customer sound is unit trying to push water with barely any water. Needs tub and lower door seal. Office to reschedule; ordrng 1 W11409865 (Tub) and 1 W11664713 (Seal)"
We serviced a
MAYTAG DRYER
Model DE4000
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2023
"Replaced belt and pulley, oiled rollers and cleaned out blower wheel. Tested unit. Heating up. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland Heights, OH 44112
Joe O
Job Details: 07/26/2023
"Cc: filter bypass will not come out, ice bin will not come out, leakingFound nothing wrong with filter or ice box. Found slow leak from supply line. Tightened. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44149
Bill
Job Details: 07/26/2023
"Cc unit will not start, could not confirm. Ran diagnostics no error codes, ran diag auto test passed unit is operating as intended. User error, instructed customer on proper use and operation of unit."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Strongsville, OH 44136
Angel
Job Details: 07/26/2023
"Cc that ice grid cutter has some rust. Confirmed cc, replaced ice grid cutter opt test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Corina B
Job Details: 07/26/2023
"CC that there is a burning smelling. Ran unit for 15 minutes, no burning smell. The heater is cycling on and off properly. Opt test ok."
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/26/2023
"CC that the unit is not turning on. Confirmed. Checked power at the terminal block, 0 volts. Found the breaker tripped. Reset the breaker. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Roaming Shores, OH 44084
Brian M
Job Details: 07/26/2023
Cc of noise Found idler worn Replaced using stock Customer request door reversal Installed kit and reversed door ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Chesterland, OH 44026
Brian M
Job Details: 07/26/2023
Cc of frost and condensation Found frame separated from liner Called whirlpool not repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/26/2023
"Cc unit still frosting up Found no issues today, called whirlpool Advised to seal cabinet with silicone no other possible issues; ordrng 2 W10841140 (adhesive)s"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Fairview Park, OH 44126
Angel
Job Details: 07/25/2023
"Cc that there will still be water in or softener in the dispenser even after a couple of loads. Checked dispenser and it was not clogged up found a service pointer on issue and will need dispenser replaced also will the cold side inlet valve making a lot of sputtering and loud noise and water pressure from home is good. Ordering parts; ordrng 1 W11524103 (Dispenser) and 1 W11316256 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rootstown, OH 44272
Brian M
Job Details: 07/25/2023
Cc unit not cooling Found temps in freezer to be at 10 with no product in it fridge at 38Ice bin full Ran diagnostics and everything checks out Advised to watch Can not determine cause
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Streetsboro, OH 44241
Brian M
Job Details: 07/25/2023
Cc of leak then it stoped Found ice where customer puts in ice tray Advised that it could of been spillage from the ice tray Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/25/2023
"CC that the self clean has come on twice with no one using it. Confirmed. Ran diag f2e1 stuck key f5e0 Door and switches do not agree, Service pointer W11636633 s code S254EE. Will need a new control; ordrng 1 W10894098 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 07/25/2023
"Cc that unit stays in sensing. Confirmed, found shifter cant determine home, replaced shifter. Stared unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE29HSDISS
Near Strongsville, OH 44136
Angel
Job Details: 07/25/2023
"Cc that the water button on the display popped in and wanted to verify if it could be fixed. Verified and button has some broken tabs will need dispenser display explained to customer and stated she will leave like that for now.; ordrng 1 WR17X13200 (Dispenser display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Grafton, OH 44044
Marie V
Job Details: 07/25/2023
"Replaced contro, heater, light bult door switch and harness. Programmed control to 1-2, set to recommended temps, advise to allow 24 hours. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Corina B
Job Details: 07/25/2023
Replaced the drain hose. Started a quick cycle and the drain. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE321LWS
Near Fairview Park, OH 44126
Marie V
Job Details: 07/25/2023
Put on old right front. Is left front burner. Replaced left front burner. Tested it. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near University Heights, OH 44118
Bill
Job Details: 07/25/2023
"Cc not draining, confirmed cc. Found breaker tripped, reset breaker and found disposal jammed and clogged. Freed garbage disposal and tested. Unit drained as it should. Opt test good.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS01
Near Shaker Heights, OH 44122
Bill
Job Details: 07/25/2023
"Changed thermostat, opt test good."
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Columbia Station, OH 44028
Angel
Job Details: 07/25/2023
"Cc that unit is still freezing food. Confirmed almost everything is frozen, ff section thermistor is out of range will be ordering thermistor. ; ordrng 1 WR55X10025 (Thermistor)"
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near Olmsted Township, OH 44138
Angel
Job Details: 07/25/2023
Cc that unit trips every time they flip the breaker. Verified and checked connections on junction box and found neutral wires were melted inside the wire nut and wire nut as well cut wires and reinstalled with new wire nut had customer flip breaker again and it did not trip breaker ran unit for about 15mins and it was still running fine opt test good..
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Olmsted Township, OH 44138
Angel
Job Details: 07/25/2023
Removed old brackets from cabinet and Installed all new parts had customer take a look at it and make sure he was good with installation opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Maple Heights, OH 44137
Bill
Job Details: 07/25/2023
"Cc no water dispensing, confirmed cc. Pulled lower kick panel to check for frozen water line, seen a huge build up on the condenser coils. Asked how long it has been since the filter was replaced. Customer could not remember. Pulled filter and tried the water dispenser. Water dispensed as it should. Recommend they replace water filter and clean condenser."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW5
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/25/2023
"Cc that using one of the burners it melted the lid on her tea kettle, and in owners manual shows that burners needs to be adjusted. Confirmed, flames are a little too high on low. Adjusted flames in all burners. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2023
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2023
"Customer complaint of frost build up in freezer section, doors are sealing, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Conneaut, OH 44030
Dan H
Job Details: 07/25/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44109
Manny
Job Details: 07/25/2023
"Cc unit making noise when in a wash, verified and found code f0e3 for over load, ran test cycle no noise, advise customer to do smaller loads and that the max load should be about 6 to 7 large towels, unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Geneva, OH 44041
Joe O
Job Details: 07/25/2023
Installed ui. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Madison, OH 44057
Joe O
Job Details: 07/25/2023
Cc: not spinning with larger loadsFound error codes f0e2(oversuds). Ui intermittently not allowing selections. Ran auto test. ; ordrng 1 W11316623 (console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Painesville, OH 44077
Joe O
Job Details: 07/25/2023
Replaced hinges. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/25/2023
Installed clutch. Ran auto test cycle and calibration. All functions passed. Op test good.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Cleveland, OH 44109
Manny
Job Details: 07/25/2023
"Replaced evap fan, good air flow, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, OH 44107
Manny
Job Details: 07/25/2023
"Cc unit leaking again, verified and found code 5-1 for door stuck open, removed kick plate and water mitigation mat I put under last time is dry and not signs of leak found debris and more calcium under door seal, removed and tested unit no leaks advise customer to get some dishwasher magic and run a clean cycle to get rid of the calcium, and advise to scrape solids from dishes to prevent food particles from getting under the seal, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf560seym00
Near Rocky River, OH 44116
Manny
Job Details: 07/25/2023
"Cc unit have ice in the freezer under the drawer, thinks is the drain clogged, verify and ice underneath the drawer, check drain water going down but a little ice next to drain removed ice and pulled unit out and checked drain on back and water coming through, drain is clean, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2023
"Customer complaint that unit is leaking, found unit leaking from fabric softener dispenser, unit needs new dispenser and bezel; ordrng 1 W11550898 (Bezel) and 1 W11569112 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W4TXNWFWQ00
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2023
"Installed new evaporator fan motor, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rocky River, OH 44116
Manny
Job Details: 07/25/2023
"Installed icemaker, ran harvest and fill test opt test ok advise customer to allow 24 to 48 hours for proper ice production."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44111
Corina B
Job Details: 07/25/2023
CC that the unit is ripping towels and the top is cracked. Confirmed. Found the floor slanted causing the the front of the tub leaning forward. The tub ring is cracked. Advised Cust to have the raised with anti shock pad. No more then 6-8 bath towels equals a full load. Office to reschedule appointments part is out of stock. ; ordrng 1 W11513258 (Tub ring)