We serviced a
KDTE104DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details:
07/05/2017
The unit is not washing. The sump is gettin 120vac. The unit needs a new sump assy.; ordrng 1 WPW10605057 (SUMP)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details:
07/05/2017
Installed parts listed. Found upper sprayer falling out. Retainer is broken. Spoke with lee. He will install it. No need to return. ; ordrng 1 WPW10605345 (SPRAYER)
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details:
07/05/2017
The sump in the unit is seizing up. If i bump the sump a few time the unit works. The unit need a new sump assy; ordrng 1 W11025157 (SUMP)
We serviced a
SF303PEPQ1 WHIRLPOOL
Model RANGE
Near Painesville Township, OH 44077
Jeff M
Job Details:
07/05/2017
I installed tge ignitor but the wiring harness came with a broken clip needs to be re-ordered see the picture of the broken clip; ordrng 1 WPW10361492 (WIRES)
We serviced a
PLHS67EESB0 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Jeff M
Job Details:
07/05/2017
The unit is not defrosting properly I checked the bi metal and the heating element it tested good. The control needs replaced estimate only customer might buy new; ordrng 1 5303918340 (dual digit
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Roaming Shores, OH 44084
Jeff M
Job Details:
07/05/2017
The units ui was not responding on the start button every other button worked fine it's a new user interface; ordrng 1 W10811155 (UI)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details:
07/05/2017
Water line is cracked going to dispenser, cracked below hinge, only way to replace is to replace door, ordering; ordrng 1 LW10637826 (dor-fip),
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/05/2017
Took temps, avg RC 40F, FC 5F, ran diagnostics, checked all thermistors and fans, started compressor, started fine, cooling resumed after exiting diagnostics, unable to reproduce issue.; Job Cmpltd,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/05/2017
Rinse aid dispenser is empty, ran diagnostics to check heater, heater functioning correctly, recommended rinse aid and cleaning cycles, op test ok.; Job Cmpltd,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
07/05/2017
Rinse aid dispenser is empty, ran diagnostics to check heater, heater functioning correctly, recommended rinse aid and cleaning cycles, op test ok.; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details:
07/05/2017
Customer stated water was pouring out of filter head area, reseated filter a few times and pouring had stopped, removed filter housing cover, cleared remaining water from inside of housing cover, filled cup and checked for leaks, none, op test ok; Job Cmpltd
We serviced a
WTW5840BW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details:
07/05/2017
Ran diagnostics, error f6e5 and f6e6, tested, would not agitate, visually inspected shifter and cam, reseated connectors on cam, retested, op test ok; Job Cmpltd
We serviced a
SAV205DAWW WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details:
07/05/2017
No power at outlet, breaker in box appears shot, advised customer to consult electrician
We serviced a
LER4634EQ2 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
07/05/2017
Found lint in heater assembly, cleared and vacuumed out the entirity of the unit, ran timed dry afterwards, no odor, op test ok.; Job Cmpltd,
We serviced a
WRS325FDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Jeff M
Job Details:
07/05/2017
Unfortunately I was unable to duplicate any issues the temperatures were within range unit tested good; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Euclid, OH 44123
Jeff M
Job Details:
07/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ADB1100AWB5 AMANA
Model DISHWASHER
Near Cleveland, OH 44105
Chad P.
Job Details:
07/05/2017
Found wash motor not running. Found 120 going to wash motor. Needs sump assy replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 W10847562 (SUMP)
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details:
07/05/2017
Found water temp at 69 f after a few full glasses were dispensed. Ran several more cups. No change. Unit is hooked up to cold water and has no lines in the machien compartment. Found control cover very hot. Removed. Found control buzzing loudly and very hot. Heating the back of the cabinet where the water tank sits. Needs control replaced. Power checks good. ; ordrng 1 WPW10438707 (CONTROL)
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICRO OVEN
Near Strongsville, OH 44136
Chad P.
Job Details:
07/05/2017
Found unit displaying f4e4 for humidity sensor failure. Found control will not run diagnostics. When entered it just locks up and will not respend to commands. No trouble shooting on sensor other then on board testing that will not work. Needs control and sensor replaced at the same time. ; ordrng 1 W10833858 (SENSOR) and 1 W11044727 (CONTROL),
We serviced a
WED86HEBW0 DRYER
Model WHIRLPOOL
Near Westlake, OH 44145
Paul H.
Job Details:
07/05/2017
Ran diagnostics, f4e4 line 2 voltage error, f4e3 restricted airflow, f3e6 moisture sensor open, f4e1 heater relay error. Preceeded to check issues, found hi limit open, connectors discolored due to over heating
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details:
07/05/2017
Replaced freezer door, ensured a proper seal, new door did not came with name badge, ordering, customer will install, no return visit needed; ordrng 1 WPW10612925 (nameplate
We serviced a
KBFS20EVMS8 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details:
07/05/2017
Unit is not cooling I tested the fridge and freezer thermistors they ohmed out within range for the temperatures of the unit. I found the compressor was drawing .83 A I tap the system found that it was in a 10 inch vacuum. I added a little bit of Freon unit started having a normal looking frost pattern I called Ben he recommends an evaporator compressor and filter dryer estimate only do not order; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (DRYER) and 1 WPW10317014 (EVAP)
We serviced a
MMV4205DE3 MAYTAG
Model MICROWAVE
Near Perry Township, OH 44081
Corina H
Job Details:
07/05/2017
Replaced the wire harness. Door switches work. The underneath light does not turn off. Will need a new control board and a new light bulb. Called GS to order parts. ; ordrng 1 8206443 (bulb-light) and 1 WPW10686543 (cntrl-elec), schdld next appmnt for 7/10 MON
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina H
Job Details:
07/05/2017
The fz door gasket is flipped inward. The gasket is embedded with the fz door. There is also silicone in the liner of the freezer door. Call BB to order a door and hinge. Office to order the parts. Rs due to a fz door being order.; ordrng 1 LW10436760 (dor-fip ss) and 1 W10704881 (hinge-door), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
07/05/2017
Replaced the ice guide. Dispensed ice, optest ok.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44123
Corina H
Job Details:
07/05/2017
CC that it does not finish the cycle all the time. Ran diag fault codes f0e5 Off Balance Load, cleared code. Ran test 51 auto test and test 52 calibration. Ran a drain and spin. Advised cust a full size load is 6-8 bath towels. Leveled the unit, basket was hitting the one side. Optest ok. ; Job Cmpltd
We serviced a
KFCS22EVBL1 KITCHENAID
Model REFRIGERATOR
Near East Cleveland, OH 44112
Corina H
Job Details:
07/05/2017
CC that the unit is leaking. Found a Special Project S38253. Will cover the part. Replaced the draintube from t/s. Used steamer to steam drain hole. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KUDS30IXBL9 KITCHENAID
Model DISHWASHER
Near South Euclid, OH 44121
Corina H
Job Details:
07/05/2017
Replaced the adjuster kit. Optest ok.; Job Cmpltd
We serviced a
WDP340PAFB0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Corina H
Job Details:
07/05/2017
Replace the parts listed. Unit is not hooked up. ; Job Cmpltd,
We serviced a
WRS571CIDM01 WHILRPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chris H.
Job Details:
07/05/2017
Customer complaint that units frz is frosting over at the top, found frz gasket deformed at top of unit allowing warm air to enter and freeze, steamed gasket and formed it back, gasket is now sealing, op test good ; Job Cmpltd
We serviced a
KSRS25IKSS03 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Chris H.
Job Details:
07/05/2017
Customer complaint that unit is not making ice, found icemaker emitter board not sending signal to receiver board, unit needs a new board, part only comes with both boards, qouted customer, replaced board from ts, op test good, js ran card in file; used 1 W10757851 (**CORE**CNTRL-ELEC OPTICS) from stock, Job Cmpltd
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Chris H.
Job Details:
07/05/2017
Customer states unit isnt draining at all now, found drain pump open, replaced pump from surplus,Installed new check valve, unit is now draining ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
WRS322FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chris H.
Job Details:
07/05/2017
Customer complaint that units freezer light was not working, states its been fine latley, husband belives switch froze over, freezer light is currently working, tech unable to duplicate issue, unit operates as designed, customer will monitor ; Job Cmpltd,
We serviced a
WRS325FDAW02 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chris H.
Job Details:
07/05/2017
Customer complaint that unit is making ice very slowly, bin had about 12 cubes, jumped from t-h icemaker began to cycle, icemaker then stopped mid cycle, disconnected jumped again began to cycle this time completed full cycle, icemaker is receiving 120 volts, unit needs a new icemaker, confirmed with bb, ordering part; ordrng 1 WPW10300022 (icemaker), schdld next appmnt for 7/13 THU
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chris H.
Job Details:
07/05/2017
Customer complaint that unit is not cooling, frz temp at 15 ff at 60, found icemaker wires blocking the fan from rotating, moved wires, flapper is broken, tech broke foam during removal, confirmed with bb ordering parts ; ordrng 1 W10261263 (deflector) and 1 W10420509 (cover-evap), schdld next appmnt for 7/10 MON
We serviced a
WMH32519FW0 WHIRLPOOL
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chris H.
Job Details:
07/05/2017
Customer complaint that unit will not start unless you push on the door, confirmed complaint, replaced interlock switches from ts, op test no good, wpl techline gage, 7719450647 transfered to master tech, said to replace door, ordering part; ordrng 1 W10889330 (DOOR WH), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 7/10 MON
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chris H.
Job Details:
07/05/2017
Diagnosed unit with cp, replaced drain pump that was shorted, wiring was correct found one of the controls fuse burned out due to shorted pump, replaced pump, need to reorder main control, cp ra customer for friday, day is not availaible on ch pvr; ordrng 1 W10854215 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock, schdld next appmnt for 7/10 MON
We serviced a
KUDS35FXSS8 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Jeff M
Job Details:
07/03/2017
The part is m.i.a customer looked absolutely everywhere he could not locate the part needs to be re-ordered he is not sure if it even came.; ordrng 1 W10083957V (CHOPPER ASSY.)
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details:
07/03/2017
The part came damaged see the picture of the crack along the bottom of the drum. The part needs too be reordered ; ordrng 1 WPW10409997 (TUBE ASSY),
We serviced a
NTW4705EW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Jeff M
Job Details:
07/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Jeff M
Job Details:
07/03/2017
I ran the unit for 20 mins no leak was found. The water has too be coming somewhere elSE ; Job Cmpltd
We serviced a
FFTR1514QW9 FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details:
07/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JS42PPFXDA JENNAIRE
Model REFRIGERATOR
Near Independence, OH 44131
Jeff M
Job Details:
07/03/2017
Unfortunately upon my arrival the fridge was working properly I could not determine an issue unit tested good temperatures were good to; CC Ref # 755671913, Job Cmpltd,
We serviced a
GB2FHDXWS04 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details:
07/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details:
07/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
LGQ9858PW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details:
07/03/2017
Customer still having a drying issue fortunately I got the dryer to miss light installed new coils unit tested good; used 1 279834 (COIL)
We serviced a
MEDC215EW0 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details:
07/03/2017
Machine runs but no heat, checked power source, 120v from N to L1, 120v from N to L2, but reads zero volts from L1 to L2. Customer needs electrician to correct issue; Job Cmpltd,
We serviced a
WMH32519CT0 WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Paul H.
Job Details:
07/03/2017
CC of bump inside cabinet near back where stirrer is located, stated she did not notice it before, everthing I see is pointing to location of stirrer and it being designed that way, called Techline to verify, spoke with Leon, described to Leon, said that if it appears to have been pressed in the factory (no flaws in finish), it is normal, SR#7719442907. ; Job Cmpltd,
We serviced a
WDT920SADM3 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/03/2017
Unit was running without middle spray arm in place, causing spray from middle of channel to cause a surge in bottom of unit, ran again with rack installed, no leaks; Job Cmpltd
We serviced a
KDTE204EBL4 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details:
07/03/2017
Previous unit had been hardwired, new unit is plugged in to an outlet that is contolled by a wall switch that is also operating the garbage disposal. Unit only has power when switch is on, which will constantly power the disposal as well. Explained to customer the situation. Customer understands that the installer needs to be called.; Job Cmpltd,
We serviced a
KMHS120ESS4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details:
07/03/2017
Installed control and thermistor. Ran unit 2x with load and ran fan on all settings. Op test ok. ; Job Cmpltd,
We serviced a
GD5RVAXVY05 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
07/03/2017
Installed control. Placed core on truck for return. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details:
07/03/2017
Installed wheels. Op test ok. ; Job Cmpltd,
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
07/03/2017
Installed comp kit and charged unit. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
07/03/2017
Ribbon cable inside console was very damaged, console will have to be replaced; ordrng 1 WPW10475779 (panel-cntl
We serviced a
WRF736SDAB13 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details:
07/03/2017
Unit is not engaging in defrost, ran forced defrost, main control not supplying power to heat circuit, needs replaced; ordrng 1 WPW10589838
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details:
07/03/2017
The unit is making a loud grinding sound I found parts of the fan broken see picture needs new fan; ordrng 1 WP694089 (FAN)
We serviced a
MVWC416FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chad P.
Job Details:
07/03/2017
Found solenoid seperated from fill valve causing it to leak from behind the control panel. Cust unhappy and wants unit replaced. Spoek with wpl rep. Asked tech to report to techline. Techline: kurt. Reported issue to tehcline and reported.
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details:
07/03/2017
Arrived to find water not working at door. Cust showed that if you remove filter and reinstall it it works. Techline: tbore. Needs chatter kit. House pressure is to high causing valve to not open. W10790000a service pointer. W10786952 chatter kit.
We serviced a
JGD3536BS00 JENN-AIR
Model COOKTOP
Near Mentor, OH 44060
Corina H
Job Details:
07/03/2017
CC that the spark does not quick sparking after it lights. Removed the wires from the spark module and it still sparked. Will need a spark module and the harness. Call BB to order parks. ; ordrng 1 W10239017 (harns-wire) and 1 WPW10475150 (module-spk), schdld next appmnt for 7/7 FRI
We serviced a
ED5VHEXVQ04 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chris H.
Job Details:
07/03/2017
Customer complaint that units frz section is leaking, found drain tube clogged with debris, removed debris and ice build up, op test good; Job Cmpltd
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chris H.
Job Details:
07/03/2017
Installed drain hose, op test good; Job Cmpltd
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details:
07/03/2017
Installed new lid lock, op test no good, unit needs a main control, confirmed with bb, ordering part; ordrng 1 W10484681 (cntrl-elec), used 1 W10404050 (LATCH) from stock, schdld next appmnt for 7/7 FRI
We serviced a
GS6HEXNS04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details:
07/03/2017
Customer complaint that unit is not making ice, found fill tube blocked with ice build up,steamed out fill valve mold filled, water is leaking past the valve which damaged the icemaker, unit needs a new icemaker and fill valve, confirmed with bb, ordering parts ; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm), schdld next appmnt for 7/7 FRI
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina H
Job Details:
06/30/2017
CC that the fz door is not sealing tight and getting ice build up on top of unit. Found ice on the top of the door shelf. Used the flashlight no light was coming out from the seal. Use silicone to silicone the frame of the unit to the fz section. Has a tight seal. Sevice bulliton W10916291 to order service kit W10916494. Called BB to order part. ; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 7/7 FRI
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Eastlake, OH 44095
Corina H
Job Details:
06/30/2017
CC that the auto sensing does not work. Ran diag. F5E3 – LID UNLOCK FAULT. Ran an auto test and a calbration test. Advised cust to only use HE detegent and only 1-2 tablespoons of detergent. Ran a normal cycle and it filled to the 4 hole from the top. Advised cust this is normal with an agitator. Optest ok. ; Job Cmpltd
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chris H.
Job Details:
06/30/2017
Customer complaint that unit is not spinning out clothes, ran diagnostics no codes found, unit completed its service cycle,started unit on drain and spin, unit is spinning up to speed, unable to duplicate issue, unit operates as designed ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chris H.
Job Details:
06/30/2017
Customer complaint that units ff section was not cooling and burn marks are present near ff air channel, removed ff evap cover, ff fan is not operating no signs of fire damaged, removed evap cover no damage, removed rear cover checked control board, looks like insulation is burned in back off compressor running up inside cabinet, contacted wpl techline tebor said to move thermistor on ff,factory has new manufacture process laser cuts out liner which leaves a black smoky like residue on the liner customer to contact consumer assistance ref# 7719439354; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPY1
Near Shaker Heights, OH 44120
Robert A.
Job Details:
06/30/2017
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS1
Near University Heights, OH 44118
Robert A.
Job Details:
06/30/2017
Found upper latch broken, needs cams and switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS61.32) from stock, , Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details:
06/30/2017
Installed panel, ran diagnostics, good, set bake both ovens, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details:
06/30/2017
Customer teied to install new bulb and found that it wouldnt turn on. Checked bulb and found good. Checked power at socket and found with bulb out 120vac and with bulb in on high no voltage. Checked the socket abd found a arching mark on the tounge. And a burt spot on the back of the control caused by whatever shorted the old bulb amd socket. Ordering control and bulb holder. ; ordrng 1 W10210871 (holder,lamp) and 1 W11100597 (CONTROL), schdld next appmnt for 7/7 FRI !,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Amherst Township, OH 44001
Paul H.
Job Details:
06/30/2017
Track on freezer door left side is snagging causing an improper seal, ice build up from air migration. Ordering tracks for FC; ordrng 2 WPW10120018 (slide)s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket),
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details:
06/30/2017
All lights illuminated when arrived, customer stated power surge recently. Ran diagnostics, no errors, ran test, unit functioning properly; Job Cmpltd,
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details:
06/30/2017
Found 1/8th inch gap in ice flapper on dispenser, ordering replacement; ordrng 1 W10823377 (mechanism delay) and 1 WP2180353 (door-chute
We serviced a
PHSC39EESS5 FRIGIDAIRE
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/30/2017
Customer had a lot of shrimp packed against the test switch of the ice make basically putting it into a continuous run mode also the ice bucket is broken estimate only. Do not order ; ordrng 1 241914702 (ice container assy),
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details:
06/30/2017
Found traces of water on the floor. Ran water. Unable to locate water leaking. Possible heavy defrost or unit was moved and water spilled out from drain pan. Advised to monitor. Op test ok. ; Cllctd $97.15 Check # 3185, Job Cmpltd, saved tckt [SdLink\293726
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Dorset Township, OH 44032
Arthur V
Job Details:
06/30/2017
Cust now using a cheater plug for power cord. Advised there is still a hazard----cust had long fill no fill error again. Advised cust cold water fluctuating badly. Needs water valve ---cold water just trickling in-- good pressure at hose. ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Jefferson, OH 44047
Arthur V
Job Details:
06/30/2017
Found noise coming from icemaker ---- replaced ice maker from truck stock. Unit cycled and filled. Advised customer to dump first couple of trays. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details:
06/30/2017
nstalled panel, ran diognastics, good, set bake both ovens, good, op test ok; Job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Novelty, OH 44072
Robert A.
Job Details:
06/30/2017
Installed control, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW1
Near Mayfield Heights, OH 44124
Robert A.
Job Details:
06/30/2017
Ran diognastics, shifter fault, off bal load, tested shifter, in spin gearcase loud, needs gearcase and shifterPlease quote and r/s; ordrng 1 W10324649 (gearcase258.86) and 1 WPW10006355 (SHIFTER57.13), saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details:
06/30/2017
Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Hunting Valley, OH 44022
Tim G.
Job Details:
06/30/2017
Customers complaint is that the unit tangles the clothing. Checked unit for errors and found F3E2 inlet water temp fault, F0E5 off balance load, F2E1 stuck UI button. Tested the inlet valve error and found the supply correct. Tech was having a issue setting unit (wanting to change cycles on own). Unit will need the UI and water valve. ; ordrng 1 W10861507 (console) and 1 W10887782 (HOUSING), schdld next appmnt for 7/6 THU !,
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
06/30/2017
Replaced the i/m. Cycled the i/m twice. Did not over fill or a sticking fill valve. Optest ok.; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details:
06/30/2017
, Customer complaint that unit is not making ice, found icemaker in the off position fill tube frozen solid, steamed out fill tube, icemaker filled, op test good, customer to monitor if problem persists valve may be seeping, pop in sd; Job Cmpltd
We serviced a
MMV4205DS2 MAYTAG
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chris H.
Job Details:
06/30/2017
Customer complaint that units interior light sometimes comes on and sometimes doesnt states when this happens the unit will not respond, unit is receiving 120 volts, placed glass of water in unit heated for 2 minutes, water boiled, unit is heating, tested unit several times, unable to duplicate any issues unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44111
Chris H.
Job Details:
06/30/2017
Customer complaint that unit is displaying a close door message, interlock switches are stuck in the closed position, replaced interlock switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details:
06/30/2017
Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Madison, OH 44057
Corina H
Job Details:
06/30/2017
CC that the control lock comes on whenever and lights are flashing. Ui is not responding. Found silver migration on the ribbon of the ui. SerVice pointer W10732429B. Called tl kirk file# 7719431708 s25462 for the part and cust pays for labor and sc. ; ordrng 1 W10811169 (panel-cntl), schdld next appmnt for 7/6 THU
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
06/30/2017
CC that the doors are not alined and there is frost in the fz. Raised ff door and steamed the fz gasket out with the steamer. Optest ok.; Job Cmpltd
We serviced a
JFC2089HES WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details:
06/30/2017
Recovered freon, cut out comp, and drier, replaced comp and drier, held vacuum for 15 minutes, charged with 5 ounces of 134a, unit began cooling, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Jefferson, OH 44047
Gail V.
Job Details:
06/30/2017
Cust complaint when unit compressor STOPS running he hears a clunking noise This started as intermittant but now occurs everytime unit stops running. Upon arrival cycled unit on. When unit shut down compressor vibrated badly making a cluncking noise. Talked to RA unit needs a compressor CFC TECH. EXTRA TIME ; ordrng 1 W10507884 (compressor), schdld next appmnt for 7/6 THU ! [***],
We serviced a
EI27BS26JW8 ELECTROLUX
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details:
06/30/2017
Installed new icemaker, op test good; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details:
06/30/2017
Installed air damper, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH989AWS3
Near Painesville, OH 44077
Arthur V
Job Details:
06/30/2017
Found touch pad with only several selections responding. Needs control panel. Est= 89.95 sc. 98.00 labor-- 187.65 parts. Total esr = 401.89. Part needed is W10811157-- cust does not want repaired. ; , Job Cmpltd,
We serviced a
FFTR1821QB5A FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Chris H.
Job Details:
06/30/2017
Installed new thermostat and door handle, op test good; Job Cmpltd
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4027EW1
Near Conneaut, OH 44030
Arthur V
Job Details:
06/30/2017
Banging in spin. Found hold down strap still attached. Removed and tested unit with load op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Conneaut, OH 44030
Arthur V
Job Details:
06/30/2017
Found f3e0 error. Stands for shorted or open sensor. Found connector at sensor not connected properlt. Wire tab on purple harness bent causing intermittant connection. Realligned pin and unit connected properly. No more error code. Cycled to 350 to prove unit op test good DID NOT INSTALL PART. TOOK PART FOR UNUSED RETURN. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details:
06/30/2017
Upon arrival customer stated after he called he heard icemaker cycling and now Bin is full. Customer states unit quit making ice for about a week but now is working properly. Check unit op test good. ; Job Cmpltd,
