We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Chardon, OH 44024
Joe O
Job Details: 11/10/2022
"Cc: oven not heatingTested voltage. Unit has proper power. Ohmed out elements. Ran test bake. Unit is heating. Unable to duplicate issue. Built estimate for control. Advised customer will need control if issue continues; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, OH 44134
Marie V
Job Details: 11/09/2022
"Cc that unit will finish a cycle but then stops at wash and does nothing. Ran diag found error code F2E1 stuck key , f8e1 no fill long fill , f0e5 off balance load , f0e2 over suds. Verify water , cold water was shut off. Verify hot water is good. Ran auto test and calibration. Check unit underneath, no leaks, nothing out of place. Started a normal cycle, pass Op test okAdvice cust to always have water to appliance open, unless is washing in tap cold and they want hot close."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Olmsted, OH 44070
David R
Job Details: 11/09/2022
"Cc unit door alarm was on but went off this morning, also cc unit FF evap has built up ice 3-4 times and customer has chipped ice away. Deli drawer control is good. Found FZ led is out, causing FF SP W11460554, S code S191AQ covers Parts/Labor for light only. Found thermistor for Ff out of range. Causing ice to build up and fan to stop working. Will need FZ led, fan with harness and evap drip pan. Customer paid svc only, do not order parts ** 2 count on return ; ordrng 1 W11601311 (LED) and 1 W11087438 (Fan with harness) and 1 W11457241 (Pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDG2300BWW
Near Lorain, OH 44052
Angel
Job Details: 11/09/2022
Cc that unit is not heating. Tested it myself and confirmed its not heating took apart unit and found that ignitor was open will need ignitor replaced. Replaced ignitor tested unit opt test ok.; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Willowick, OH 44095
Corina B
Job Details: 11/09/2022
"CC that the unit is not cooling. Confirmed 60* ff 30* Fz. Found the frost and ice build up on the evaporator. Will need a harness. Cust is going to call whirlpool; ordrng 1 W11581973 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGBS66DEK3WW
Near Willoughby, OH 44094
Corina B
Job Details: 11/09/2022
Replaced the control and igniter. Opt test ng. Found the gas valve is open. Will need a new valve. Office to reschedule appointment brought the 2 new controls back for return ; ordrng 1 WB21X38549 (Gas valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 11/09/2022
Replaced harness. Ran test 59 and 45 for icemaker. Turned icemaker on and fast ice on. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Brian M
Job Details: 11/09/2022
Cc no heat and unit wont shut off Unit not getting 220v Needs electrician
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF7
Near Lorain, OH 44052
Angel
Job Details: 11/09/2022
Replaced door but couldnt install mullion because the wrong hinge was ordered i needed the top and lower hinge for mullion and got the center hinge will need to order parts. To install mullion customer stated he had the old ones but he cannot find them. ; ordrng 2 241779401 (Hinge)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Avon, OH 44011
Angel
Job Details: 11/09/2022
Cc that unit is not cooling properly. Verified frost pattern and unit had no frost pattern only a ball of ice on the capillary line. Explained to customer it could be a leak or a restriction in the system. Since he still keeps stuff in the fridge to keep cool explained to customer what we could do is replace the drier filter with a uv filter and flush out system with nitrogen to see if it just had a restriction but if unit has a leak we would detect it with the dye as long as its an external leak. Customer stated he will call gladiator to try to get it covered by them.; ordrng 1 WPW10143759 (Uv drier)
We serviced a
AMANA RANGE
Model ARG7600WW
Near Highland Heights, OH 44143
Corina B
Job Details: 11/09/2022
"CC that the front 2 burner do not work and the oven does not work. Confirmed. Found the burner not sparking. The spark is sparking sometime on the burner and then stops. 3.3 amps on the oven igniter, Will need burners, igniter. Burners are nla. ; ordrng 1 Y0315769 (Burner) and 1 Y0315767 (Burner) and 2 WPY0316773 (Igniter)s"
We serviced a
amana RANGE
Model AGR330BAS3
Near Maple Heights, OH 44137
Brian M
Job Details: 11/09/2022
Cc flame to high and missing racks Adjusted flames Needs 2 racks 1 for broil and 1 for oven ; ordrng 2 WPW10550642 (rack-oven)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Cleveland, OH 44108
Corina B
Job Details: 11/09/2022
The shelf does not fit because the glass is to big. There is a cutout that the shelf falls through. Will need a glass. ; ordrng 1 W11449889 (Glass)
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Avon, OH 44011
Manny
Job Details: 11/09/2022
"Cc unit not working just beeping, verified and unit beeping when start is pressed, checked control voltage at connector and good voltage, reconnected control and unit started, turned it on and off multiple times and working, advise customer to monitor the unit no if it happens again to give us a call."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHX2325TS0
Near Avon Lake, OH 44012
Manny
Job Details: 11/09/2022
"Cc unit leaking from the bottom front, verified an found drain clogged, cleared drain and op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/09/2022
"Installed new valve and dispenser, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Jason N
Job Details: 11/09/2022
"Cc unit needs updated heater element installed Installed updated heater element per WP service pointer W11540964 and s code S17304 using customer supplied pre Id part. Ran test cycle, checked for leaks. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAT4
Near Beachwood, OH 44122
Joe O
Job Details: 11/09/2022
"Cc: upper rack fallingFound upper rack adjusters broken. Needs rack adjusters; ordrng 4 W11157084 (wheel-uper)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44130
David R
Job Details: 11/09/2022
"Replaced control, strike and latch. Ran diagnostics test, good. Ran a delicate cycle to see it go through and advance. Good. Working correctly. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44128
Joe O
Job Details: 11/09/2022
Cc: not heatingFound wire nut on terminal block came off. Added new wire nut. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bay Village, OH 44140
Angel
Job Details: 11/09/2022
Cc that unit is making a sound when it starts up. Verified error codes no sound tested units inlet valve and the cold water solenoid is making a high pitch sound unit will need inlet valve replaced. Replaced inlet valve tested unit. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
IKEA MICROWAVE
Model IMBS104GSS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/09/2022
Cc that unit is not heating. Tested unit by using a mug with water and unit is not heating at all magnetron is humming pretty loud. Unit will need inverter and magnetron replaced. Ordering parts unit has a 60month warranty from IKEA.. ; ordrng 1 W11226475 (Magnetron) and 1 W11325604 (Inverter) and 1 W11196485 (Control board)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Cleveland, OH 44135
Angel
Job Details: 11/09/2022
Steamed out evaporator replaced control box and thermistor. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44108
Corina B
Job Details: 11/09/2022
"CC that the unit moves. Confirmed. Found the suspension rods are worn. Will need new suspension rods. Customer does not want to repair ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Brian M
Job Details: 11/09/2022
Installed control boards Advised on watching for a few days OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB1
Near Kent, OH 44240
Brian M
Job Details: 11/09/2022
Installed latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details: 11/09/2022
Cc that unit was not cancelling the cycle and the lid lock was just flashing. Ran diagnostics and found unit had an F5E1 error code lid lock tried locking and unlocking but nothing unit will need latch replaced. Replaced latch ran a calibration and auto test on unit. Opt test ok.; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
Angel
Job Details: 11/09/2022
Customer stated that after I reinstalled clip last time with foil tale and a zip tie unit has been working fine. So I replaced thermistor clip with new one and added a zip tie also replaced harness and control box. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Ravenna, OH 44266
Brian M
Job Details: 11/09/2022
Called whirlpool, Remove the seal from kit and install sealer gum where seal is. WPW10688359; ordrng 1 WPW10688359 (sealer-gum) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Ravenna, OH 44266
Brian M
Job Details: 11/09/2022
"Cc that unit is not reaching set temp and bulbs keep popping, customer is using a temp sensor inside oven Advised on the function of this and how they work Used my temp sensor and unit is at 348.9 average Unit is functioning properly at this time Will need bulb and socket ; ordrng 1 W11594027 (Socket) and 1 8009 (light bulb) and 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Windham, OH 44288
Brian M
Job Details: 11/09/2022
"Cc of noise when washing Ran test cycle could not duplicate issue Found agitator loose Removed and found change under the plate Removed and tightened bolt Ran auto test Advised that they have weak suspension but could not determine noise because I do not hear anything abnormal ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Aurora, OH 44202
Brian M
Job Details: 11/09/2022
Rebuilt tub Ran auto test and test cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that unit is not filling with water, ran diagnostics test cycle, no error codes, unit did not fill with enough water, found fill tube leaking, unit needs new fill tube; ordrng 1 W10878507 (Fill tube)"
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that door does not line up with cabinet, hinges are tight, doors are sealing, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/09/2022
"Cc unit deli drawer not closing rightConfirmed deli drawer lightly scrapping shelf, shelf is not sitting on mounts correctly. Corrected shelf mount. Drawer now closing properly with soft close. Op test good."
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Cleveland, OH 44111
Manny
Job Details: 11/09/2022
"Cc unit not drying and lint screen wont go in all the way, found lint screen housing clogged up with lint and debris, cleared and ran test op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
Marie V
Job Details: 11/09/2022
"Replaced damper ran diag and tested , no noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/09/2022
"Installed ice maker. Ran test 44. Ice maker indexed and reported back 22, op test good. Advised customer to allow up to 72 hours for ice container to fill."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 11/09/2022
"Installed ice maker. Ran manual test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL COOKTOP GAS
Model SC8640EDB6
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that left front burner is not lighting and right front and right rear burners are too high, confirmed, unit needs new burner heads and an igniter switch, burner heads are no longer available , customer does not want to repair igniter switch; ordrng 1 WP3190779 (Igniter switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSS
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Installed new air damper , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Parma, OH 44134
David R
Job Details: 11/09/2022
"Installers took off cabinet seal gasket W11414078, told customer he doesnt need it. Let customer know it is apart of unit and could be causing the door to not sit as close to unit cabinet and causing door to have gap. Let customer know him or installers need to come out that door seal back on. Can also raise and level front feet if needed. Water shut off leaking, customer will need to replace that, took pics. Unit is good but told customer they will need the cabinet gasket put back on and can level feet if needed. Unit good as of today. Customer to contact Home Depot and let them know it was installed incorrectly and to fix the install."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Cleveland, OH 44104
Joe O
Job Details: 11/09/2022
Installed chute. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44102
Manny
Job Details: 11/09/2022
"Cc unit not spinning, verified and unit needs shifter. Quoted customer and wont repair. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/09/2022
"Cc: flashing, not runningFound unit flashing error f8e4(float switch open). Found supply line leaking. Tried to tighten. Unit continuously leaking(took pic). Advised customer they need a plumber to replace supply line."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Cleveland, OH 44115
Joe O
Job Details: 11/09/2022
"Cc: not making iceFound very little water pressure to u it. Advised customer with low water pressure u it will continue to freeze fill tube. Cleared fill tube, shut ice maker off. Needs plumber"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44119
Joe O
Job Details: 11/09/2022
Installed catch. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Parma, OH 44134
David R
Job Details: 11/09/2022
"Needed pads. Had on t/s. Replaced, Good, Op Test Ok; used 2 8268961 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/09/2022
"Cc unit water dispenser not working, now unit is not coolingConfirmed unit is not cooling in both sections. Ran test 40 to home 3way valve, Ran test 38 on compressor, at 100% wattage reading is 51 W. Tapped low side using piercing valve, low side reading 11 in/hg vacuum while running. Pressurized system with 140 psi of nitrogen, bubble checked all connections, did not find any bubbles, watched pressure for decay, did not see decay, possible 1psi drop after 15 min. Called wp techline, Rich, sent for review for non repairable designation.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details: 11/09/2022
"New tub is also cracked(see pics), reordering tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
MAYTAG DRYER
Model MGD5820TW0
Near Cleveland, OH 44108
Corina B
Job Details: 11/09/2022
"CC that the unit is not heating. Confirmed. Found the gas coils failed. Replaced the coils from t/s. Opt test ok ; used 1 279834 (COIL), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Broadview Heights, OH 44147
David R
Job Details: 11/09/2022
"Customer reset unit himself. Unit is over 15 years old. Customer has more problems. Wants quote for unit not cleaning properly, broken dispenser, broken tray, gasket worn, worn heater. Customer decided unit is too old to fix and not worth to put the money into it. Do not order parts. ; ordrng 1 WPW10190415 (Tray) and 1 WPW10780877 (Motor) and 1 WPW10224430 (Dispenser) and 1 W11196317 (Gasket) and 1 WPW10082892 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRB01
Near Oakwood Village, OH 44146
Marie V
Job Details: 11/09/2022
Replaced water valve. Verify operation. Good. Had cust run water while verify for leaks. None. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/09/2022
"Cc that unit keeps trying to lock but does not works, confirmed. Replaced latch, started a cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Mentor, OH 44060
Joe O
Job Details: 11/09/2022
"Cc: not spinningFound error codes f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Unit spinning and agitating. Ran auto test and calibration. Could not duplicate issue. Built estimate for control; ordrng 1 W10480261 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0B53
Near Painesville, OH 44077
Joe O
Job Details: 11/09/2022
Incorrect unit information from warranty company. Advised customer to contact warranty company to get information corrected and a correct dispatch.Actual ms:Model: wfg320m0bs3Serial: ve91872162
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Chesterland, OH 44026
Corina B
Job Details: 11/09/2022
Replaced the damper. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
David R
Job Details: 11/09/2022
"SP W11606409 put out 8/22, we did not have updated lights back on 4/22 when we were last here. S code S84638 covers parts and labor. Will need kit with updated LED lights. ; ordrng 4 W11632139 (Led)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS0
Near Highland Heights, OH 44143
Jason N
Job Details: 11/09/2022
"Cc unit not coolingFound both sections at room temperature, no frost pattern on evaporator. Checked pressures, low side at 19 in/hg vacuum, high side reading 55 psi. Checked for dye using uv light. No dye found anywhere in unit. Pressure checked using nitrogen at 140 psi. Did not see any leaks using bubbles on all exposed lines and joints. However when steel filter drier line was manipulated, could hear hissing inside cabinet. Called wp techline, Rob, internal leak, will send for review as non repairable designation.. Advised WP will reach out to customer in 3-5 business days. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Eastlake, OH 44095
Dan H
Job Details: 11/09/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at-6 degrees, found evaporator frozen solid, found defrost heater disconnected, no damage, reconnected, cleared evaporator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB1
Near Mayfield, OH 44143
Jason N
Job Details: 11/09/2022
Installed oven door hinge. Op test good.
We serviced a
GE DISHWASHER
Model GDT695MJ5ES
Near Painesville, OH 44077
Dan H
Job Details: 11/09/2022
"Installed new pulley cable, pulley, and friction washer, op test good"
We serviced a
KENMORE DRYER
Model 11086873100
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/09/2022
CC that the drum does not turn. Confirmed. Found the belt is broken. Replaced the belt from surplus t/s. Opt test ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 341241 (Belt) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near South Euclid, OH 44118
Manny
Job Details: 11/09/2022
"Replaced control and console, ran test, opt test ok took cores for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL1
Near Pepper Pike, OH 44124
Marie V
Job Details: 11/09/2022
"Replaced both boards, programmed to 01. And replaced gasket. Set temps to recommended. Advice cust to allow 24hours to reach normal temps. Op test okBrought cores for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 11/09/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"When I was going to replace control, found main wires for voltage burned, unit will also need wiring harness. ; schdld next appmnt for 11/14 MON !"
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS1
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"Cc that unit will not open the door go up or down. Confirmed. Found gear at bottom broken . Unit will need new gear kit. Took pics of model and unit, cust asked for it , home warranty needs them. ; ordrng 1 882699 (Gear), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Strongsville, OH 44136
David R
Job Details: 11/09/2022
"Replaced spark module, ran bake 350*. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Amherst, OH 44001
Angel
Job Details: 11/09/2022
Cc that unit was making a weird noise. Tested unit in diagnostics and while agitating it made a scraping noise so I looked underneath and found pulley cover rubbing on the pulley while going back and forth removed cover and customer cut the access that was rubbing reinstalled tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
Manny
Job Details: 11/09/2022
"Custodian stated unit is no working, verified and not powering on check voltage and 9.5 from L1 to L2, 6.4 from L1 to N, 6.7 from L2 to N, 0.5 from L1 to G and 0.9 from L2 to G. Unit needs an electrician possibly outlet wired wrong, can test unit due to No power advise custodian to contact an electrician and have them checked why there is no enough voltage to the unit and if thats taken care of and unit still no working to give us a call and well take another look."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Perry, OH 44081
Joe O
Job Details: 11/09/2022
"Cc: tripping breaker, cooktop damagedFound wire pinched. Installed clip. Found left 2 burners will not ignite. Not getting power from harness. Needs switch harness and still need cooktopParts shows limited stock. Office to reschedule; ordrng 1 W10885903 (harns-wire)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chardon, OH 44024
Jason N
Job Details: 11/09/2022
"Cc unit not washing dishes properly all the timeCustomer stated that some cycles, the unit is not cleaning the dishes, and the detergent streaks on the inside of the door. Ran test cycle, all functions passed, no fault codes at end of cycle. Started normal wash cycle. All functions normal, dispenser door opened during cycle. Advised customer to ensure dispenser door is not being blocked by dishes, this will help pod drop into bottom of unit and dissolve properly, can also try using liquid if pods are getting stuck in dispenser."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Perry, OH 44081
Dan H
Job Details: 11/09/2022
"Cleared evaporator, installed new harness and thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 11/09/2022
"Had to steam out evaporator again Replaced ice maker, control box, ui and harness tested heater again to make sure its functioning a d cycled ice maker as well. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Perry, OH 44081
Joe O
Job Details: 11/09/2022
"Cc: leaking into ff section, wheels will not adjustFound nothing wrong with wheels. Wheels adjusting fine found drain tube plugged needs drain cleared. Cleared drain. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 11/09/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"Cc of a noise coming from condenser fan like is hitting something. Verify noise with cust, could not duplicate noise but found condenser line indie box was too close to fan blades. Adjusted fan blades. Advice cust what I had done and best would be to have a quick video of noise. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Grafton, OH 44044
David R
Job Details: 11/09/2022
"Replaced control, harness, thermistor, gasket, heater. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 11/09/2022
"Replaced broken console, ran calibration and diagnostics opt test ok"
We serviced a
HOTPOINT DISHWASHER
Model HDA3400G02CC
Near Geneva, OH 44041
Jason N
Job Details: 11/09/2022
"Cc unit not draining Checked filters, cleaned filters. Checked for clog in ports. Checked drain hose for restrictions and in disposal, all checked clear. Unit will not drain. Advise customer drain impeller will need replaced. ; ordrng 1 WD19X10032 (Impeller kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Geneva, OH 44041
Jason N
Job Details: 11/08/2022
"Cc unit not starting cycleRan diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during cycle. Replaced pump and motor assembly using truck stock part. Ran diagnostics cycle in entirety to reinitialize heater circuit. Op test good.; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Reminderville, OH 44202
Joe O
Job Details: 11/08/2022
"Cc: not advancingRan auto test. Unit shuts down part way through auto test, unit dropping power. Ran another auto test monitor voltage. Found control shutting down and different points in cycle. Unit still receiving proper power. Needs control; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near South Euclid, OH 44121
Jason N
Job Details: 11/08/2022
"Cc unit not agitating or spinning Ran spin test and agitation test, motor is running, motor coupler is good, but transmission is not turning and just clicking. Unit needs gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Drivetube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Replaced UI control, FF control and evap harness. Good, steamed all ice, good. Give 24hrs to cool and 24-48 for full bin of ice. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Cc unit oven not heating correctly. All components are activating in diagnostics. Bake, Broil, convection. Tested sensor from control. Out of range. Ordering sensor. ; ordrng 1 W10859573 (Sensor)"
We serviced a
GE REFRIGERATOR
Model Dfe28jskbss
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Cc unit top section not cooling, FZ is good. Took temps, 56 in FF. Found FF fan not working but getting power. Ice start to slowly build up on evap due to fan no circulation. Will need to replace FF fan and steam all ice. Ordering fan ** 2 count. ; ordrng 1 WR60X10352 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near North Ridgeville, OH 44039
David R
Job Details: 11/08/2022
"Cc unit no power on display. Verified, when pressing any options unit not lighting up. Went to verify power to unit. Unplugged unit, but also found power cord not plugged all the way in, must of got bumped out of place. 120 to outlet, plugged unit back in, all display lights came on. Ran unit on normal cycle and test diagnostics. Good. All components working. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDT535PSJ6SS
Near Lorain, OH 44053
Gabriel P
Job Details: 11/08/2022
Found console damage ordering but is out of stock also unit need new wash arm ; ordrng 1 WD34X22265 (Console) and 1 WD22X27724 (Arm) and 1 WD12X10469 (Top cover)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4EB00
Near Amherst, OH 44001
Gabriel P
Job Details: 11/08/2022
"Unit not responding the lost communication will need both boards also found error code on latch as well gave estimate customer will not fix,opt test ok ; ordrng 1 W10695003 (Console) and 1 WPW10752316 (Control) and 1 WPW10195934 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH0
Near Ravenna, OH 44266
Brian M
Job Details: 11/08/2022
Cc long pre heat Found element shorted Needs element and would recommend temp sensor replacement ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Gabriel P
Job Details: 11/08/2022
"Unit working as design,opt test ok"
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Ravenna, OH 44266
Brian M
Job Details: 11/08/2022
Cc drawer comes off track This is normal there is no drawer stop when pulling out drawer Made line on drawer so customer can see how far to pull out before it slides off track
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2022
CC that the u it is not cooling. Confirmed. Found the heater wire backed out of the heater. Reconnected the wire and steamed out the evaporator. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2022
"CC that there is no water in a rinse cycle. Confirmed. Replaced the valve. Advised cust to wrap the clothes around the washplate. Started a rinse and spin, filled. No leaks. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Painesville, OH 44077
Dan H
Job Details: 11/08/2022
"Customer complaint that oven and broiler are not working, started oven for 350 degrees, oven burner lit right up, started broil on high, broiler burner lit right up, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Joe O
Job Details: 11/08/2022
Cc: continuously rinsing Customer stated unit would continuously rinse. Customer stated after using a few times the unit stopped. Found customer does have 2 rinses selected. Found error codes f0e5(off balance). Found unit not corner balanced. Leveled unit. Ran auto test and calibration. Advised customer on extra rinses selected. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2022
"Cc of noise found noise caused by pulley Advised on be,t and pulley replacement ; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt) and 1 WP8544742 (belt) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2022
Cc of leak Found valve to be leaking by solenoid Replaced using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Avon, OH 44011
Angel
Job Details: 11/08/2022
Cc that unit started building up frost again around the door and around fan i already added shims to door and steamed out gasket but same issue happened again. Unit will need door replaced. Ordering door office to reschedule. ; ordrng 1 LW10914389 (Door)