Service History 14 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV00

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/11/2023

"Cc: not cooling ff sectionFound temps in ff at 58 degrees, freezer at 5 degrees. Found evaporator completely frosted over. Ran manual defrost. Replaced control. Defrosted. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44052

Angel

Job Details: 09/11/2023

"Cc that unit was not starting. Verified and found door switch broken, replaced door switch tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Angel

Job Details: 09/11/2023

"Cc that unit is leaking water on top shelf in ff section. Confirmed theres water on top shelf checked freezer to make sure it wasnt clogged up and it wasnt, after further looking found ff section door sagging leaving gap for warm air to get in causing moisture. Removed door and raised it by using the nylon washers door closing properly now opt test good.; used 3 487576 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma Heights, OH 44130

Marie V

Job Details: 09/11/2023

"Cc that unit is frosting in freezer and not cooling in fresh food section. Confirmed, found big gap on liner, took pics this is non repairable , called whirlpool techline spoke to Jonathan .non repairable"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44111

Manny

Job Details: 09/11/2023

"Cc that door is not locking, stated that the unit was locked and he tried to open it and thats when the issue started, verified and latch is damaged, replaced with SURPLUS TS #W11394572, ran test cycle and opt test ok; used 1 W11394572 ( Latch) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8QFA

Near Avon Lake, OH 44012

Angel

Job Details: 09/11/2023

Cc that unit was leaking water from the evaporator section on the ff section side. Verified and found drain tube clogged up had to remove both units from spot to get to drain tube on back cleaned everything out made sure it would drain opt test good.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Cleveland, OH 44113

Manny

Job Details: 09/11/2023

"Cc trims are broken, verified and trims are broken, replaced trims, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Royalton, OH 44133

David R

Job Details: 09/11/2023

Replaced FZ Module first. Replaced Top FF modules as well. Good. No lights flashing anymore. Customer had questions about icemaker. No error codes. Cycled and called for water. As of now seems to be good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Novelty, OH 44072

Brian M

Job Details: 09/11/2023

Cc unit will randomly will not start Found power cord burnt Replaced terminal block Customer to replace cord ; used 1 279320 (BLOCK-TERM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/11/2023

Cc: not making iceFound ice maker bail arm in the off position. Turned ice maker on. Ice maker immediately started to cycle. Op test ok

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Avon Lake, OH 44012

Angel

Job Details: 09/11/2023

Cc that if they dont use the high temp the dishes will not dry completely as it would with hi temp setting. Explained to customer that it normal for that too happen specially if you have plastic bowls which we dont recommend because they will buildup moisture otherwise unit is working as should no error codes or nothing unit is working as designed opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Cleveland, OH 44109

Marie V

Job Details: 09/11/2023

"Cc that unit is leaking from underneath. Confirmed, found unIt is leaking from gearcase. Will need parts listed. Cust will not fix.; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10752283 (Washplate) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Beachwood, OH 44122

Bill

Job Details: 09/11/2023

"Cc seal is separating, could not confirm. Seal has no visible damage, and is making good contact."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cleveland, OH 44109

Bill

Job Details: 09/11/2023

"Cc power out code, confirmed cc. Tested voltage at out let 120v, changed control and noise filter. Opt test good."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brecksville, OH 44141

David R

Job Details: 09/11/2023

"Cc unit making grinding noise when switching over from agitate to spin. Found splutch get pulley splines are broken. Replaced from t/s. Ran diagnostics, ran a calibration test cycle. Good. All test good. Op Test Ok.; used 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Aurora, OH 44202

Brian M

Job Details: 09/11/2023

Cc unit shutting down during wash Ran diagnostics unit completed with no errors or abnormal functioning Advised to watch Ran calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/11/2023

"Cc: tripping gfciAdvised customer unit cannot be connected to gfci outlet or ark fault breaker, and has to be on its own dedicated circuit. Found non gfci outlet, tested. Found grinding noise from motor area. Pulled motor belt, motor grinding. Needs motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Avon Lake, OH 44012

Angel

Job Details: 09/11/2023

"Cc that the moisture buildup is way less now but still happening a little so I made sure cabinet was sealed properly and it was, so I ran diagnostics and turned on mullion to make sure its running 100% of the time, customer to monitor opt test good."

We serviced a

JENN-AIR DOWNDRAFT VENT

Model JVD0303GS00

Near Cleveland, OH 44102

Marie V

Job Details: 09/11/2023

"Cc that the unit is not turning the fan on and thats on both fan, Tested fan. Does not wants to turn off, unplugged it and verify it, looks ok. But will not shut off when pressing off. Will order both boards, ; ordrng 2 W11227466 (Control)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Cleveland Heights, OH 44106

Joe O

Job Details: 09/11/2023

Installed ui. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44129

David R

Job Details: 09/11/2023

"Customer did mention when unit started messing up, she had a big comforter inside. Could of threw unit off balance and stopped from fully completing cycle. Replaced drain pump. Ran diagnostics. No error codes. Ran calibration mode as well. Good. Ran normal cycle, good, and moving to different steps in cycle. Ran entire drain/spin cycle. Good. Working correctly. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Middleburg Heights, OH 44130

David R

Job Details: 09/11/2023

Cc top rack will not push back. Wheels on top rack broken. Had kit on t/s. Replaced. Tested. Door closing all the way and rack is good. Op Test Ok. ; used 1 W10712394XXX (XXNO REORDERADJUSTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Cleveland, OH 44115

Joe O

Job Details: 09/11/2023

Installed door. Op test ok

We serviced a

MAYTAG WASHER

Model Mvwc565fw1

Near Middleburg Heights, OH 44130

David R

Job Details: 09/11/2023

"Cc unit not going past the rinse cycle, will light up at rinse. Ran diagnostics mode, basket speed fault error. Will not go through and Drain and Spin Cycle. Actuator test good. Also control is not taking command and coming on. Would suggest replaced control and capacitor.; ordrng 1 W11162438 (Control) and 1 W11395618 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Aurora, OH 44202

Brian M

Job Details: 09/11/2023

Installed door OP Test Ok

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Aurora, OH 44202

Brian M

Job Details: 09/11/2023

"Cc unit just blinking Communication errors Needs ui and control ; ordrng 1 WD21X24901C (Control) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mantua, OH 44255

Brian M

Job Details: 09/11/2023

Cc unit not running Found unit To have red water in drip tray cleaned tray ran auto test Wash motor just humming Needs sump assembly Unit is not easily installed or removable Customer will need to have unit removed and uninstalled from cabinet before repairs can be made. And due to installation there will not be a way to verify function with out customer reinstalling ; ordrng 1 W11416362 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Atwater, OH 44201

Brian M

Job Details: 09/11/2023

Cc unit making noise when washing at end of cycle Found stator bolt had vibrated out. Looking at threads lock tight on bolt wasnt even threaded all the way in. Put in boltOP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Brian M

Job Details: 09/08/2023

"Cc unit not spinning Found tub hub damaged and washplate Suspension rods weak Suspect gearcase shaft damaged ; ordrng 1 W11130362 (suspension) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Pepper Pike, OH 44124

Brian M

Job Details: 09/08/2023

Cc of noise Found cam damaged again 3rd time being replaced Called whirlpool Inspected areas and verified no mechanical friction ; used 1 W10721967 (PULLEY) from stock

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Pepper Pike, OH 44124

Brian M

Job Details: 09/08/2023

Cc of noise Found idler pulley damaged Replaced using truck stock Cleaned out visible lint Advised customer on build up OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT185TDS6

Near Madison, OH 44057

Dan H

Job Details: 09/08/2023

"Customer complaint that unit was not working, fresh food section temperature at 43 degrees, freezer section temperature at12 degrees, freezer section is empty, unit was in defrost, defrost cycle ended, compressor and condenser fan started, evaporator fan is running, good frost pattern formed, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Jefferson, OH 44047

Jason N

Job Details: 09/08/2023

Cc unit door gasket moldy Confirmed mold formation inside door bellow gasket. Replaced bellow gasket using customer supplied pre Id part. No mold. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Lorain, OH 44052

Angel

Job Details: 09/08/2023

Cc that unit was still not cooling all the way. Verified and noticed that it seemed like it was low on freon so I added some more R600 to the system and evaporator got a full frost pattern waited about 39mins to make sure everything was good opt test good. Asked customer to monitor and if anything to give us a call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austinburg, OH 44010

Joe O

Job Details: 09/08/2023

"Cc: flashing lights, blinkingFound unit is receiving proper power. Control cycling power. Gasket not sealing completely. Needs control ui, and gasket; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui) and 1 W10407212 (gasket-fip)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Shaker Heights, OH 44118

Bill

Job Details: 09/08/2023

"Replaced knob, opt test good."

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Mentor, OH 44060

Joe O

Job Details: 09/08/2023

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Perry, OH 44081

Jason N

Job Details: 09/08/2023

"Cc unit offbalance with any loadRan test cycle, all functions passed. Checked tub suspension, found tub will bounce 2 times before stopping. Tub suspension springs are weak and will need replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11130362 (Suspension)"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Lorain, OH 44053

Angel

Job Details: 09/08/2023

"Cc that she found some black stuff inside washer and its making a squealing noise. Ran diagnostics and found no error code tested unit and could hear a grinding noise looked underneath and water got to gear case and drive motor, the drive motor is damaged the bearing is bad and sound pretty bad and the squealing is coming from the gear case unit will need gear case, belt and drive motor customer will not repair.; ordrng 1 W11454372 (Gear case) and 1 W10832724 (Drive motor) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM00

Near Cleveland, OH 44111

Manny

Job Details: 09/08/2023

"Cc unit not cooling in the Ff, verified and temperature at 67, and evap with some frost, customer stated she defrosted it on Sunday, ran force defrost no heat, heater has good continuity and sensor open, unit needs control box and harness ; ordrng 1 W11545823 (Harness) and 1 W11190849 (contrl-box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, OH 44133

Marie V

Job Details: 09/08/2023

"Replaced gearcase, belt, agitator, cam, suspension, hub, shifter and tub. Ran calibration and auto test. Op test ok"

We serviced a

KENMORE DRYER

Model 110.66832500

Near Madison, OH 44057

Dan H

Job Details: 09/08/2023

"Installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Beachwood, OH 44122

Corina B

Job Details: 09/08/2023

"CC that the unit does not drain ever time. Replaced the drain pump, tested. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Kirtland, OH 44094

Jason N

Job Details: 09/08/2023

"Cc unit freezer door not closing and sealing Found left side of freezer door being held open about 1/2in, will not seal to cabinet. Found mount screw for left side door slide has backed out and is interfering with slide mechanism. Retorqued screw. Door not closing and sealing properly on all sides. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHB0

Near Jefferson, OH 44047

Brian M

Job Details: 09/08/2023

Cc of leak Found leak right corner of door Adjusted the gasket on that side and then adjusted feet No leak at this time advised to watch.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/08/2023

Installed control and lid lock Ran diag no issues Ran dlms Calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/08/2023

"CC the there is water left in the dispenser, clothes are coming out wet. Confirmed. Ran diag no error codes. Manual tested the water, no water coming out. Started a cycles water filling. Will need a new dispenser and valve. ; ordrng 1 W10749366 (Dispenser) and 1 W11188329 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS537SIAB00

Near Waite Hill, OH 44094

Jason N

Job Details: 09/08/2023

"Cc unit temperatures warm in both sectionsConfirmed both sections only cool. Pulled evaporator cover, found heavy frost on first coil of evaporator. Unit has a refrigerant leak, will need sealed system repair, compressor and evaporator replacement and recharge. Customer declined repair."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/08/2023

Installed control Ran diagnostics test OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Highland Heights, OH 44143

Jason N

Job Details: 09/08/2023

Cc unit not working on wrinkle control Turned wrinkle control option on. Set timer into wrinkle control cycle zone. Unit motor turned on for 30 seconds to tumble and shut back off. No issues found with unit at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Willoughby, OH 44094

Dan H

Job Details: 09/08/2023

"Installed new drain pump, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM1

Near Brook Park, OH 44142

Marie V

Job Details: 09/08/2023

"Replaced control and programmed to 1720, tested water. And ice. All good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44053

Angel

Job Details: 09/08/2023

"Replaced control board ran a auto test but noticed that now it wont turn off but it was not agitating replaced capacitor and also replaced belt because it was squeaking test unit again opt test good.; used 1 W11395618 (CAPACITOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS09

Near Parma, OH 44134

David R

Job Details: 09/08/2023

Replaced display control. All functions and sounds working. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Chardon, OH 44024

Joe O

Job Details: 09/08/2023

Cc: door not closing properlyAdjusted door. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Cleveland, OH 44105

Manny

Job Details: 09/08/2023

"Cc unit making noise, verified and unit is on a cement stand and its all shattered and unit wasnt leveled on it since its broken, placed unit on the floor and ran test cycle, and no noise, asked customer for 4 large towels and ran test cycle and no noise, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Diamond, OH 44412

Brian M

Job Details: 09/08/2023

Cc panel not functioning Found panel lighting up but not making selections Needs ui and control o; ordrng 1 W11460962 (Ui) and 1 W11506011 (Control)

We serviced a

MAYTAG WASHER

Model A107A

Near Highland Heights, OH 44143

Jason N

Job Details: 09/08/2023

"Cc unit filled with water then stoppedFound no response from unit, even when changing timer to wash or spin. Checked lid switch, checks good for continuity when lid is closed. Check power into timer contacts, checks good at 121v. 0v to motor when timer is engaged. Timer will need replaced. Part (22205002) is discontinued, unable to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/08/2023

Installed drain filter opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Brook Park, OH 44142

Marie V

Job Details: 09/08/2023

"Cc that unit is taking too long to dry. Confirmed, found vent clogged. Corrected issue. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

Bill

Job Details: 09/08/2023

"Changed rail, opt test good"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Conneaut, OH 44030

Dan H

Job Details: 09/08/2023

"Customer complaint of banging noise, started timed dry cycle, heard clicking sound, found cat bell in felt slide, removed. Found belt shredded, installed new belt, op test good ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDBTT60AWQ

Near Willoughby, OH 44094

Jason N

Job Details: 09/08/2023

"Cc unit not working at all Customer states the buttons stopped working on the front. Checked power into control from door latch, good at 118v, no response from any buttons on the console keypad. Unit will need console replaced. Part (99003407) is discontinued, unable to repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, OH 44134

Marie V

Job Details: 09/08/2023

"Cc that the unit open the freezer door when closing the fresh food section. Confirmed, if slam door it pops open, used petroleum jelly on seal and leveled unit. Advice cust to close door and it wont happen. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Eastlake, OH 44095

Jason N

Job Details: 09/08/2023

Cc unit leaking water in freezer section Found ice sheet built up on bottom of freezer section. Cleared ice from freezer section. Steamed down drain tube. Ensured good flow though. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Conneaut, OH 44030

Dan H

Job Details: 09/08/2023

"Customer complaint of noise during agitation, ran manual test cycle for heavy agitate and high speed spin, confirmed noise, found springy cat toy lodged in shield, removed, op test good"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319LBS00

Near Ashtabula, OH 44004

Dan H

Job Details: 09/08/2023

"Installed new control and interlocks, op test good , magnetron thermostat and cavity thermostat are good, called whirlpool techline spoke to rich, found transformer open, unit needs new transformer, part is out of stock; ordrng 1 W11249660 (Transformer)"

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Walton Hills, OH 44146

Bill

Job Details: 09/08/2023

"Cc unit seems to take to long, could not confirm. Found no error codes, did find that it has low water pressure, not enough to trigger code. ran diagnostics auto test. Ran spin and rinse cycle, opt test good. Suggest customer have plumber come and replace water spigots."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/08/2023

"CC that there is water still in the tub. Confirmed. Found drain pump humming. Checked the drain pump clear. Started draining. Advised Cust the drain pump could be seizing up and will need a new drain pump. Cust does not want to repair ; ordrng 1 WPW10581874 (Drain pump), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Cleveland, OH 44105

Corina B

Job Details: 09/08/2023

Replaced the cooktop. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Cleveland, OH 44105

Manny

Job Details: 09/08/2023

"Cc unit just clicking, verify and latch clicking, replaced with pre id, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Cleveland, OH 44104

Manny

Job Details: 09/08/2023

"Cc unit no making ice, very and no water in tray, ran step 56 and found code E3 for thermistor issues, temps are good, ran harvest and fill test ice maker homes and fills, unit needs Ff ice maker replaced.; ordrng 1 W11658802 (Ice maker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Cleveland Heights, OH 44118

Manny

Job Details: 09/08/2023

"Cc unit not dispense ice, verify and ice maker is broken and hanging loose in the bucket, bucket is jumping ; ordrng 1 W11347840 (Bucket) and 1 W10873791 (icemaker) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft) and 1 W10754509 (spring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, OH 44125

Corina B

Job Details: 09/08/2023

CC that the freezer is not cooling properly. Confirmed. Found the evaporator covered in frost and ice. Ran diag bimetal closed. Changed the defrost timer to 8 hrs. Ran a frost defrost. Will need a control and ui; ordrng 1 W11387387 (Control) and 1 W11224256 (Control) and 1 W11224591 (Evap fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Parma, OH 44129

Corina B

Job Details: 09/08/2023

Replaced the drain tube. Steamed out the drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 09/08/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 64 degrees, freezer section temperature at 3 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness ; ordrng 1 W11650661 (Heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/08/2023

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW5

Near Cleveland, OH 44129

David R

Job Details: 09/08/2023

"Replaced gearcase, washplate, slider and rotor. Ran test 51/52. Good. All functions good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Parma, OH 44129

David R

Job Details: 09/08/2023

"Cc unit leaking, caused a lot of water damage in house, walls, breaker box, floors. As of now dishwasher is disconnected and in garage. Customer has installers check out connections, all connections good when installing. Found crack in drain house. Manufactured drain hose has failed causing water damage ; ordrng 1 WPW10545278 (Hose) and 1 8269144A (Drain hose)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland, OH 44109

Marie V

Job Details: 09/08/2023

"Cc that the oven does not works. Confirmed, found weak ignitor. Replaced from T/S. Preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Olmsted, OH 44070

Marie V

Job Details: 09/08/2023

Cc that they think is not cooling fast enough. Temps by temp gage is at 40*. Recommended is 37* is in range. Unit is working as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Cleveland, OH 44110

Manny

Job Details: 09/08/2023

"Cc unit not making ice, ran icemaker test and can hear it clicking, icemaker ran the harvest but took a while and clicking the whole time, door is really hard to open and close, slides are hard, unit will need slides and icemaker.; ordrng 1 W10884390 (icemaker) and 2 W11265130 (slide)s"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Lakewood, OH 44107

Manny

Job Details: 09/08/2023

"Cc unit takes a long time to dry and leaks water, verified and unit working as designed, but vent hose has a hole and its full of water, unit has airflow restriction due to the water in the vent, advise customer to replace the vent with a semi rigid, and if they still have issues to let us know."

We serviced a

AMANA DRYER

Model NGD4655EW2

Near South Euclid, OH 44121

Corina B

Job Details: 09/08/2023

CC that the drum is not spinning. Confirmed. The belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Bentleyville, OH 44022

Bill

Job Details: 09/08/2023

"Cc unit not working, water still in unit. Confirmed cc, manually unlocked door through top of unit. Vacuumed out water, tested pump. Pump trying to work but not, check to see if anything was stuck nothing. Will need a pump, advise customer that they will need a new supply line as theirs is about to burst. Customer chose not to continue with repairs at this time.; ordrng 1 WPW10605427 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP89503 (HOSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Lorain, OH 44052

Angel

Job Details: 09/08/2023

Cc that unit was not doing anything would turn on and just finish. Ran diagnostics and found F7E3 basket engagement issue. Looked underneath and looked like actuator was not engaging replace actuator tested unit opt test good.; used 1 W11481722 (actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Lorain, OH 44052

Marie V

Job Details: 09/08/2023

"Cc that the freezer door is hard to open. Confirmed, when light was out unit stared defrosting and when it came back on it froze rails, replaced both rails. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Strongsville, OH 44149

David R

Job Details: 09/08/2023

"Took off, Gasket is good. Customer also showed me the install of unit, unit is leaking to left side, right leg lifted all the way up. Not being leveled definitely causing tray to fill up with water. Confirmed, tray is full of water. Emptied out, corrected position of unit and leveled. Good. Op Test Ok."

We serviced a

ROPER WASHER

Model RAX7245JQ0

Near Geneva, OH 44041

Dan H

Job Details: 09/08/2023

"Customer complaint that unit is not working, confirmed, found hot water supply valve shut off, cust says hot supply does not work, units water temperature was set to hot water, switched to cold , unit filled and began agitating, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Rocky River, OH 44116

Manny

Job Details: 09/08/2023

"Cc unit clicking when on cycle, verified and noise coming from underneath, tilted and removed rotor and slider metal is coming off and stuck on the clutch, replaced clutch and slider with TS#W10734521 and W10754448XXX, ran test cycle, opt test ok; used 1 W10734521 (SLIDER), and 1 W10754448XXX (XXNO ORDERXXCABRIO CLUTCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lorain, OH 44052

Marie V

Job Details: 09/08/2023

"Cc that unit is not working. Confirmed, ran diag found error code f7e5, shifter fault. Tilted unit motor sounds funny as well. Gave estimate. Cust will not fix.; ordrng 1 W10890624 (Motor) and 1 W11454734 (Gearcase), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, OH 44012

Angel

Job Details: 09/08/2023

"Cc that unit is not cooling in both sections. Confirmed took temps and both section are at 85*, ran step 38 to check compressor wattage and it was pulling only 68watts unit will need compressor with Orion board and ff section.; ordrng 1 W11592010 (Compressor) and 1 W11291123 (Evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model EB9SHKXVQ05

Near Avon, OH 44011

Angel

Job Details: 09/08/2023

Replaced evaporator harness and control board. Programmed control board set temps opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Amherst, OH 44001

David R

Job Details: 09/08/2023

Found harness wires to control broken off at connection. Ordering harness.; ordrng 1 W10889942 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW2

Near Geneva, OH 44041

Dan H

Job Details: 09/08/2023

"Customer complaint that unit has burning smell, started normal dry cycle, no burning smell noticed, found outside vent clogged, advised customer to have vent cleaned, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Fairview Park, OH 44126

Manny

Job Details: 09/08/2023

"Cc state that the FZ started frosting after I was here, verified and frost on FZ, found a bag under the door, removed and cleared frost, Replaced damper, opt test ok"

We serviced a

KENMORE WASHER

Model 110.26852504

Near Madison, OH 44057

Dan H

Job Details: 09/08/2023

"Customer complaint that unit might not work, started normal wash cycle, unit filled and began agitating, advanced timer to spin, unit drains and spins, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorain, OH 44053

Angel

Job Details: 09/08/2023

"Cc that unit stopped working mid cycle and it will not turn on. Checked power at outlet and it was good checked power at control board good but nothing turning on unit did not drain water out either unit will need control board and drain pump gave customer estimate and will not repair unit.; ordrng 1 W11419171 (Control board) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lyndhurst, OH 44124

Bill

Job Details: 09/08/2023

" found leak in evaporator line. Reclaimed what was left of r134. Changed out evap, comp, and filter dry. Ran pressure test, held pressure. Ran 30 pounds of vacuum, held vac. Added 4.25 ounces of new r134 Freon. Explained to customer to give 24 to 48 hours to come to temps"

We serviced a

WHIRLPOOL WASHER

Model WFW5090GW0

Near Amherst, OH 44001

David R

Job Details: 09/08/2023

"Cc F06 error. Stacked unit. Main control error. Will need main control.; ordrng 1 W11371719 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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