We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ
Near Cleveland, OH 44124
Brian M
Job Details: 04/27/2022
Cc of noise Found unit to be operating properly with no abnormal noise Advised to watch and record if returns
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Beachwood, OH 44122
Corina B
Job Details: 04/27/2022
"CC that there is water leaking from the washer. Started a clean cycle.found the fabric softener dispenser is leaking. Cleaned out the cup, still leaking. Will need a dispenser. ; ordrng 1 WPW10172146 (Fabric softener)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: not cooling properlyCustomers serial number does not match the job. Advised customer to contact extended warranty company. Spoke with BJ, he stated to diagnose. Found temps in ff section at 54 degrees, freezer at -5 degrees. Found evap completely frosted over. Entered manual defrost. Found unit is defrosting. Needs controlDid not repair due to needing dispatch from warranty company. Office to reschedule; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44120
Manny
Job Details: 04/27/2022
"Replaced pump motor assembly, opt test ok"
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2022
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 04/27/2022
"Found agitator strip and a f6e2 error lost communication customer only wanted estimate on agitator but she will not fix ; ordrng 1 W10752283 (Wash plte), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2022
"Cc: not coolingFound no frost pattern. Compressor running extremely hot, tripping overload. Needs compressor, evaporator, and drierEntitlement shows under 1 year.Parts show out of stock. Office to reschedule; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 2 W10843121 (filter dryer)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Chesterland, OH 44026
Brian M
Job Details: 04/27/2022
Cc. Unit leaking Found drain tube clogged Cleared drain tube OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Angel
Job Details: 04/27/2022
"Cc that unit is grinding when its agitating. Ran diagnostics to check for error codes no error codes ran a agitation and worked as should also did a manual spin in diagnostics and sounded perfect. Looked underneath and components looked good so i took off the cam to inspect and seemed like it was rubbing a little so i replaced it and also checked the dogs on the agitator and did not seem stripped i took them out to inspect and cleaned them off because they had powdered detergent on them reinstalled. Tested unit again and started making the grinding sound found that the hub was stripped replaced hub as well tested unit. Opt test ok.; used 1 W10721967 (PULLEY), and 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MAV6451AWW
Near University Heights, OH 44118
Corina B
Job Details: 04/27/2022
Replaced the timer. Started a cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13102K900
Near Cleveland, OH 44105
Manny
Job Details: 04/27/2022
"Cc unit not working, found unit with multiple flashing lights, unplugged unit and waited for 1 min and plugged in again lights cleared and set unit to wash and lights started flashing again. Console wont accept any inputs. Took door panel off and test voltage to UI voltage fluctuate between 2 to 7VDC, unit will need main control and panel. Control is out of stock, office to contact customer for next service appointment.; ordrng 1 WPW10253580 (panel-cntl) and 1 WPW10285179 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS4
Near Strongsville, OH 44136
Marie V
Job Details: 04/27/2022
"Replaced side panels and cooling fan. Put back together and preheated unit to 350*, husband was home to verify is working good , no vibration or noises. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
Marie V
Job Details: 04/27/2022
Replaced freezer door. And leveled unit. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Madison, OH 44057
Jason N
Job Details: 04/27/2022
"Cc unit not cooling in the ff sectionCustomer stated freezer seems to be working fine but ff section is not as cold as it should be. Found not airflow to ff section. Evaporator fan not running. Checked power in to fan motor, good at 123v. Unit needs evaporator fan motor. ; ordrng 1 242077705 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Marie V
Job Details: 04/26/2022
"Cc that the unit was making a weird noise and not cooling. Unit had cooling shut off . Tuned back on. Compressor did not started. Ran diag and put step 4 compressor does not sounds normal. Put kill a watt meter in. Drawing 9.78amps, unit will need new compressor. Office will contact once they have eta on the part; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier no dye)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, OH 44024
Brian M
Job Details: 04/26/2022
"Cc unit not functioning Found f51 and f41 rps sensor failure Needs rps sensor ; ordrng 1 WPW10178988 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/26/2022
"Replaced the control and harness. Brought core back for return. Steamed out the evap. Opt test ok ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 04/26/2022
"Cc unit not agitatingRan diagnostics, no codes stored. Ran auto test, found washplate is not moving during agitation, splines are stripped, plate is free spinning. Unit needs washplate. ; ordrng 1 W10902814 (Impeller plate)"
We serviced a
KENMORE OTR MICROWAVE
Model 790.8037331
Near Geneva, OH 44041
Dan H
Job Details: 04/26/2022
"Customer complaint that buttons are pushed in again, confirmed found plastic mounts broken, unit needs new keypad frame, part is out of stock so not scheduling return appointment ; ordrng 1 5304491496 (Keypad)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2022
"Start switch not working properly and latch not sometimes work and sometimes dont,ordering ; ordrng 1 WPW10420741 (Switch latch) and 1 WPW10237959 (Latch)"
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details: 04/26/2022
"Replace console,opt test test ok"
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/26/2022
"Cc unit not cooling found fan trying to start but wont move Advised on fan replacement and 2nd update ; ordrng 1 WR98R4546322 (REFER SUM VERSION 45463.22) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brook Park, OH 44142
Manny
Job Details: 04/26/2022
"Cc that noise still there after I left, cant determine the source of the noise since I cant hear the noise. Removed cam and pulley, noticed a little bit of oil on gearcase shaft but gearcase doesnt seem to be leaking, set unit to manual spin when unit reaches high RPM i can hear a buzzing noise that so like bearings might be going bad. Ran full spin cycle with basket full of clothes to get them soak, switch to drain and spin, no noise at low RPM. Waited for unit to reach high RPM on drain and spin, no noise, informed customer that I cant hear the noise, he said hell keep an eye on it and if he hears it hell record it so we can hear it.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Amherst, OH 44001
Angel
Job Details: 04/26/2022
"Cc that unit is not cooling. Verified temps and were at 70* in both sections. Went to back of unit and compressor was running but slow compressor was pulling 48amps only unit has a leak in the system will need compressor, evaporator and filter drier replaced. Gave customer estimate and we had to call the RV insurance company and they said they will not fix just get a new unit for customer. Charged service call.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOTPOINT RANGE
Model 107RC439F
Near Westlake, OH 44145
Gabriel P
Job Details: 04/26/2022
"Model number we found has no parts available cannot be found anywhere try searching for different model or number but did not find it cannot be fix but they need the heater element on the big oven bake,but cannot be fix at the moment"
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Montville, OH 44064
Joe O
Job Details: 04/26/2022
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chardon, OH 44024
Joe O
Job Details: 04/26/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44124
Jason N
Job Details: 04/26/2022
"Cc unit not heating properly. Customer stated unit not reaching temperature according to her oven thermometer. Ran bake test to 400 degrees, let preheat and cycle. Unit reached 400 degrees, based on thermometer and IR temperature gun. Let unit recycle several times, good ignition and flame each time. Unit maintaining 400-420 degrees. Could not find an issue with operation at this time. Unit is working as designed."
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/26/2022
Cc u it wont auto startFound off switch to be miss wired Swapped wiring OP Test Ok
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 04/26/2022
"Customer complaint that unit is not completing cycles, customer started normal wash cycle, unit filled, unit overfilled, pressure hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11170317 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Jefferson, OH 44047
Dan H
Job Details: 04/26/2022
"Customer complaint of humming noise, ran diagnostics no error codes found, ran manual test cycle, unit agitates, unit spins, valves open and close, drain pump is working, ran recalibration cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, OH 44084
Dan H
Job Details: 04/26/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, Freezer section temperature at 32 degrees, found partial frost pattern on freezer section evaporator, unit still has uncoated fresh food section evaporator, system has a leak, unit needs new fresh food section evaporator and filter drier, part and labor covered; ordrng 1 W10917531 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near North Royalton, OH 44133
Marie V
Job Details: 04/26/2022
"Replaced freezer light, evaporator harness, control board and fill tube heater. Cycled ice maker and set temps back to recommended. Op test ok brought core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44104
Corina B
Job Details: 04/26/2022
CC that the filter is stuck. Showed cust how to get the filter out and install a new filter. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland, OH 44120
Corina B
Job Details: 04/26/2022
"Cust showed pop with no model, sent pic. Called office cust will get a receipt and send it over. CC that the unit is not making ice. Cycled ice maker, cycled and filled. Advised cust the bin takes 72 hours to fill completely. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/26/2022
"Replace right door gasket and ice motor and yok,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/26/2022
"Cc unit not agitatingRan diagnostics, found code f7e5 for shifter fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. All functions passed, op test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, OH 44017
Manny
Job Details: 04/26/2022
"Cc unit not heating, found thermal cut off open, unit will need a thermal cut off, customer stated that she is under warranty, ran entitlement and unit only has the 10 year warranty for motor and drum, customer paid for service, I advise her to contact wpl and see if she gets a concession.; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Manny
Job Details: 04/26/2022
"Cc u it not washing stated unit fills and drain but motor doesnt come on to wash, ran diagnostics and found code 4-3 motor electrical issues. Verify and motor is only humming but not operating, unit will need a pump motor assembly, gave customer the total cost of the repair; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/26/2022
"Found bad latch ordering ; ordrng 1 3949247V (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Ravenna, OH 44266
Brian M
Job Details: 04/26/2022
Installed baffles OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 04/26/2022
"Installed new door glass, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Kent, OH 44240
Brian M
Job Details: 04/26/2022
Installed lid latch Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR COOK TOP
Model CVE4270B
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/26/2022
"Cc unit fan motor popped then went outConfirmed downdraft fan motor not turning on. Checked power at switch, good at 118v. Unit needs downdraft fan motor. Motor (71001578) Is discontinued. Unable to repair unit."
We serviced a
MAYTAG DRYER
Model MDE7600AYW
Near Chesterland, OH 44026
Joe O
Job Details: 04/26/2022
Cc: rattlingFound debris stuck in blower. Removed debris. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma, OH 44134
Manny
Job Details: 04/26/2022
"Cc that fabric softener dispenser not dispense, ran diagnostics not error codes, noticed dispenser full of softener, removed dispenser drawer and removed the softener cap, to check for clogs no clogs found reinstalled drawer and ran test cycle, unit is dispensing. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rocky River, OH 44116
Corina B
Job Details: 04/26/2022
Replaced the control and ui. Programmed the control. Opt test ok brought core back for return
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS8
Near Olmsted Township, OH 44138
Angel
Job Details: 04/26/2022
"Cc that unit display is blank and will start flashing and not cooling all fans are off. Confirmed unit will need main control board replaced. Gave customer estimate and stated she will speak with husband to see what they want to do. Charged service call.; ordrng 1 WPW10312695 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near North Olmsted, OH 44070
Angel
Job Details: 04/26/2022
Cc that unit was drying some clothes and some were damped. Asked customer if it was mixed load and said yes explained to her that she will have to use timed dry for mixed loads and bulky items. Unit is heating and has really good airflow. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA10
Near Windham, OH 44288
Brian M
Job Details: 04/26/2022
"Cc unit leaking Found bellow not installed and ring snapped due to rust Advised on replacing ; ordrng 1 WP8182210 (clamp) and 1 WP8182119 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS1
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/26/2022
"Cc unit not powering onChecked power at unit j-box, 0v. Checked power supply breaker to unit. Found breaker turned off. Turned on breaker, 0v. Found power feeding into wall GFCI receptacle above countertop, GFCI was also tripped. Reset GFCI, unit powered on. Started wash cycle, then cancel/drain. Op test good."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Bay Village, OH 44140
Angel
Job Details: 04/26/2022
Cc that cooktop was cracked. Confirmed replaced cooktop. Opt test ok.
We serviced a
HOTPOINT FREEZER CHEST
Model HHM7SMWW
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2022
Cc unit not cooling Found compressor not running Compressor locked up Needs compressor Parts are not replaceable ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 04/26/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10890114 (Lokring), 1 W10899121 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Corina B
Job Details: 04/26/2022
"Replaced the ice maker. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Marie V
Job Details: 04/26/2022
"Defrosted all ice on evaporator, replaced thermistor and harness. Set temps back to recommended. Advice cust to allow 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Seven Hills, OH 44131
Manny
Job Details: 04/26/2022
"Cc unit its too cold, stated that they keep setting the unit to 5 and the unit goes back to 7 on its own, verify and control set temp for FC keeps changing on its own, unplugged unit and plugged back in, try getting into service mode and unit wont let me, unit will need an control board. Customer will contact wpl customer service and see if she can get a concession for the repair.; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Kirtland, OH 44094
Joe O
Job Details: 04/26/2022
Installed ice maker. Cycled.
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAS13
Near Bedford Heights, OH 44146
Manny
Job Details: 04/26/2022
"Cc unit not heating, set unit to bake igniter glow but weak glow. Unit will need glow igniter, replaced igniter with TS#12400035, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/26/2022
Cc unit exterior front damage rustedReplaced front panel using customer supplied part. Customer satisfied with appearance.
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Mentor, OH 44060
Joe O
Job Details: 04/26/2022
Cc: error codesFound error codes f1e1(control main appliance manager) and f3e0(main oven sensor open or shorted). No info in tech sheet on f1e1 error. Ohmed out oven sensor from control. Needs main control; ordrng 1 W11205353 (cntrl-elec)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Chagrin Falls, OH 44022
Manny
Job Details: 04/26/2022
"Cc drawer not staying on tracks, pulled drawer out and noticed body damaged on both sides of the unit, and frame is bent, not matter how drawer gets put back in it keeps popping off on its own. Call techline to report body damage sincecant replaced the part thats bent. Spoke to Andrew, he advise customer to call customer service to see whats the next step"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Mentor, OH 44060
Dan H
Job Details: 04/26/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FAFW4011LW0
Near Cleveland, OH 44106
Gabriel P
Job Details: 04/26/2022
"See hv pvr,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details: 04/26/2022
Installed evap wall kit Advised to watch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 04/26/2022
"Cc: not cooling properlyFound temps in ff section at 51, freezer at -2 degrees. Ohmed out thermistors from control. Found ff thermistor reading out of range(15.2k ohms) freezer thermistor reading 19k ohms. Needs ff thermistor; ordrng 1 12002355 (thermistor kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Hiram, OH 44234
Brian M
Job Details: 04/26/2022
Replaced filter head OP Test Ok
We serviced a
GE DISHWASHER
Model GDP665SYN4FS
Near Mentor, OH 44060
Dan H
Job Details: 04/26/2022
"Customer complaint that unit is leaking, confirmed, found sump cracked where drain pump mounts, drain pump lock tabs are also broken, unit needs new sump and drain pump ; ordrng 1 WD19X25461 (Dp) and 1 WD19X28199 (Sump)"
We serviced a
FRIGIDAIRE STACK W/D
Model FAFW4011LW0
Near Cleveland, OH 44106
Marie V
Job Details: 04/26/2022
"Replaced control and water valve. Gp called techline, programmed new control board. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Solon, OH 44139
Jason N
Job Details: 04/26/2022
"Cc unit not heating properly Customer states unit will shut off and not preheat when trying to run a bake cycle, as well as not being able to switch to broil after running a bake cycle. Ran bake test to 350 degrees. Unit preheating, elements turning on. Canceled and reran bake cycle several more times, unit is preheating normally at this time. Switched to broil test, broil element turning on. Ran diagnostics, no fault codes stored in history, all relay function tests passed. Could not find an issue with unit at this time."
We serviced a
HOTPOINT REFRIGERATOR
Model HPS15BTHJRWW
Near Madison, OH 44057
Joe O
Job Details: 04/26/2022
Installed evap fan. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Independence, OH 44131
Marie V
Job Details: 04/26/2022
Replaced control board. Ran auto test. Op test ok Brought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Lakewood, OH 44107
Corina B
Job Details: 04/26/2022
"CC that the unit is leaking. Confirmed. Unit is 4-5 years, Replaced the drain tube from surplus t/s and steamed the drain hole. Opt test ok. ; used 1 W11190084 (Drain tube) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW1
Near Cleveland, OH 44102
Corina B
Job Details: 04/26/2022
"Cleaned drain pump out, removed a bra pad. Started a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS09
Near Cleveland, OH 44113
Angel
Job Details: 04/26/2022
Replaced control and interlocks but screen would still glitch when i spoke to Bruce from tech line I asked him about this unit and stated to replace harness and control as well a ordering harness and control. Office to reschedule; ordrng 1 W11552018 (Control) and 1 W11459357 (Main harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Manny
Job Details: 04/26/2022
"Cc unit was not cooling, stated they call kitchenaid and they help them reset the unit, took temps, RC 38 and FC 7 tested all components and all passed, unit is working as designed. Opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1300AFS1
Near Cleveland, OH 44135
Manny
Job Details: 04/26/2022
"Cc unit not draining again, ran diagnostics and no codes set unit in test cycle unit draining but slow, fill unit removed hose from sink drain and drain unit in a bucket unit has no issues draining into the bucket, hooked impunity back to drain under sink and unit draining slow and the water going back into the unit, advise customer to have someone look at the sink drain and that should fix the issue, f she still have problems draining after the drain has been looked at she can give us a call and well take another look. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Middlefield, OH 44062
Jason N
Job Details: 04/26/2022
"Cc unit making a loud squealing noise when runningStarted unit wash cycle, verified noise from main console area. Found when lid is locked main control relay is making a loud humming noise. Ran diagnostics, no codes stored. Unit needs main control. ; ordrng 1 W11188527 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVSS2
Near University Heights, OH 44118
Corina B
Job Details: 04/25/2022
"CC that there are ants inside the dishwasher. Confirmed. Checked the chopper blade, no food. No odors I. The dishwasher causing ants. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1777DS0
Near Thompson, OH 44086
Joe O
Job Details: 04/25/2022
"Cc: not coolingFound temps at 54 degrees. Found no signs of dye. Found unit in 15in vac. Charged unit with nitrogen, sprayed down with soap solution. No leak found. Interior cabinet leak.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Amherst, OH 44001
Gabriel P
Job Details: 04/25/2022
"Found pulley strip and bolt flew off replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 04/25/2022
Found error code f1e2 motor control fault delete error and ran other test it pass ran a cycle with whirlpool on phone it finish all the way Chris from whirlpool said that everything working as design but cause I have the f1e2 error that he will think another control, call my senior tech for advise on this issue he advise me to replace main Harness as well ordering ; ordrng 1 W11170319 (Control) and 1 W10903238 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Amherst, OH 44001
Gabriel P
Job Details: 04/25/2022
"Found hinge off a little correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Avon, OH 44011
Gabriel P
Job Details: 04/25/2022
"Found no signs of leak only some powder spill,also show customer,opt test ok"
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Joe O
Job Details: 04/25/2022
"Found incorrect transformer ordered. Unit has no ms tag so unknown exact ms numbers. Found correct transformer. Needs transformer, Customer paid difference in part; ordrng 1 WB27X21609 (transformer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 04/25/2022
"Cc unit same issues at last time. Customer stated unit powered off again last before, but it did not come back up this time. Found unit non functional except for UI display. Tried unplugging pantry UI and VDC components on main control. No change. Power cycled unit, found 3 way valve continuously pulsing on startup, then unit went into non functional status again. Unplugged 3 way valve and power cycled unit. Unit functions returned, unit started cooling. Plugged in 3 way valve, unit continuing to run. Called wp techline, Kurt, possible 3 way valve or other vdc issue, can try replacing valve coil.; ordrng 1 W11580434 (Valve)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Madison, OH 44057
Dan H
Job Details: 04/25/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/25/2022
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Strongsville, OH 44149
Manny
Job Details: 04/25/2022
"Replaced console, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Parma Heights, OH 44130
Manny
Job Details: 04/25/2022
"Cc unit not washing fills and drain but wont wash, ran diagnostics and found codes F1E2 for control software issues, and F4E3 for motor not running, verified and motor only humming and nothing stuck in it, unit will need a motor pump assembly and possibly a control board, but will replace pump motor first and advise customer it might need the control since we had the code.customer will not proceed with the repair she said her husband wanted us to diagnose so they can determine if to fix or replace. They will think it over and let us know if they decide to repair.; ordrng 1 WPW10671941 (Pump motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Lorain, OH 44052
Marie V
Job Details: 04/25/2022
Cc that the unit is not dispensing properly. Confirmed. Removed filter and put it back on. Op test ok. Good pressure. Told cust to replace filter. Op test ok
We serviced a
GE DBL WALL OVEN
Model JTP55BM1BB
Near Westlake, OH 44145
Marie V
Job Details: 04/25/2022
Replaced control panel. Preheated unit to 350*. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austinburg, OH 44010
Brian M
Job Details: 04/25/2022
Cc of noise Found noise coming from ice maker Icemaker not hooked up and making buzzing noises Advised to leave arm up
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Huntsburg, OH 44046
Brian M
Job Details: 04/25/2022
Installed belt and pulleyOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WINE COOLER
Model kuwa244pss0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/25/2022
"Cc unit not coolingCustomer stated unit didnt cool down properly after last repair. Found unit at room temperature, unit compressor kicked on. Compressor only ran for a minutes then overload opened. Pulled unit from cabinet space, found compressor extremely hot. Found condenser fan motor not running. Checked motor resistance, reading open. Unit needs condenser fan motor. Part (4344631 ) is NLA for unit. Customer wants refund for previous repair costs. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details: 04/25/2022
"Cc no cool Found ui flashing nothing running According to tech sheet needs ui and control ; ordrng 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box) and 4 WPA3073101 (bulb-light)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Bedford Heights, OH 44146
Corina B
Job Details: 04/25/2022
CC that the unit is not finishing a cycle. Confirmed. Ran diag a F8e1 long fill. Checked the hot and cold. No water coming out of the cold faucet. Will need a plumber. Opt test ok
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Madison, OH 44057
Dan H
Job Details: 04/25/2022
"Installed new dispenser, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44139
Jason N
Job Details: 04/25/2022
"Cc unit belt came off Found belt broken inside unit. Replaced belt using truck stock part from repair kit. Customer stated he did not receive any parts. Ran dryer op test. Noticed excessive movement in drum. Drum is out of round. Ordering drum. Part is not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W10545923 (Drum) and 1 W10837625 (Motor pulley), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/25/2022
No refrigerant to recover. Replaced filter drier and set unit into 28 inch vacc. No changes on gages. Filled unit with r134a 4.8oz. Full frost on evaporator. Op test ok