We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Middlefield, OH 44062
Brian M
Job Details: 10/01/2021
Cc unit not filling Found float switch stick freed float Ran several fills OP Test Ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Elyria, OH 44035
Angel
Job Details: 10/01/2021
"Replaced gear case, drive motor, shifter, and cam ran calibration and auto test. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Chagrin Falls, OH 44023
Joe O
Job Details: 10/01/2021
Cc: not making iceFound ice maker not calling for water. Needs ice maker. Replaced ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 10/01/2021
Installed lid latch and strikeOP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Willoughby, OH 44094
Corina B
Job Details: 10/01/2021
"Replaced the ui, control. CC that the gasket in the dispenser is not shutting. Replaced the dispenser from t/s. Ran a calibration. Opt test ok ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Cleveland, OH 44112
Jason N
Job Details: 10/01/2021
"Cc unit not washing heavy loads, no draining all the way. Ran diagnostics, found code f7e6 for motor fault. Checked under unit found shifter arm popped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replace shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
GE REFRIGERATOR
Model n/a
Near Richmond Heights, OH 44143
Corina B
Job Details: 10/01/2021
"Cound not find a full model and serial number. CC that the unit is leaking and there is from in the freezer. Confirmed. The water valve leaking. The door to the ice maker is not returning to shut all the way. Will need a valve, door, spring, deflector. The valve and deflector are nla. ; ordrng 1 WR17X3089 (Door) and 1 WR2X8663 (Spring) and 1 WR17X11653 (Door) and 1 WR17X10282 (Deflector) and 1 WR57X10007 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, OH 44035
David R
Job Details: 10/01/2021
"Found hose connected from drain pump to tub and hose on other side of drain pump both loose. Corrected. Made sure hoses hooked up to valve tight, good. Checked water faucet option, good no leaks. Ran agitate, good. Ran spin, heard scraping. Replaced belt from t/s. Good. No leaks. Good. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW
Near Perry, OH 44081
Dan H
Job Details: 10/01/2021
"Customer complaint of squealing noise, Confirmed, found idler pulley squealing, installed new idler pulley, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Manny
Job Details: 10/01/2021
"Cc unit still not drying the clothing, ran diagnostics found no error codes, set unit to regular good heat, calling tech line. He advised that customer contact customer support. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, OH 44144
Manny
Job Details: 10/01/2021
Unit is working as designed customer was concerned because she saw some water in the drip tray of the dispenser so wanted to make sure that unit wasnt leaking. Adjusted fc temp to recommended opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Willowick, OH 44095
Joe O
Job Details: 10/01/2021
"Cc: low water pressureFound extremely low pressure with or without filter. Found water valve not open completely for incoming water supply. Opened valve, found water pressure returned. Cust has a saddle valve connected to the supply line advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Joe O
Job Details: 10/01/2021
"Cc: not washing, not spinning outFound error codes f7e6(motor fault). Found actuator arm popped off. Needs actuator. Replaced actuator. Ran auto tes5 and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond Heights, OH 44143
Corina B
Job Details: 10/01/2021
CC that the unit is not washing. Confirmed. Checked the power at control 90 volts. Checked the terminal block 120 volts with the pump running. Will need control.; ordrng 1 W10906426 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Grafton, OH 44044
David R
Job Details: 10/01/2021
"Replaced actuator. Ran diagnostics, cleared actuator error code. Ran test, good, ran calibration, good. Tested in normal. Good. Let customer know about height of drain per owners manual. Customer said they will take care of it. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 10/01/2021
"Customer complaint that unit is making noise and not working, found unit in continuous drain, canceled, found a lot of detergent in basket, started normal wash cycle , unit filled up to normal water level, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near University Heights, OH 44118
Jason N
Job Details: 10/01/2021
"Cc unit only putting in hot waterCustomer showed popRan manual valve test, found hot and cold water lines reversed. Corrected water lines installation on back on unit. Started normal cycle on tap cold. Cold water entering tub. Op test good."
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Lorain, OH 44055
Angel
Job Details: 10/01/2021
"Cc that unit when it goes into a rinse/spin the basket bangs real hard to the sides. Verified, pushed on basket and the dampers are bad will need to be replaced. Ordering parts.; ordrng 1 W10780045 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Strongsville, OH 44136
David R
Job Details: 10/01/2021
Replaced both striker and latch. Ran diagnostics test. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, OH 44136
David R
Job Details: 10/01/2021
"Cc unit FF not getting cold, FZ is good. Went through diagnostics and found FZ fan is working good but FF damper is not opening as it should. Ordering damper. ; ordrng 1 WPW10479155 (Damper)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Joe O
Job Details: 10/01/2021
Cc: not running through cycleFound error code f7e4(basket re engagement failure). Same error as last. Found spin speed is set to fast. Needs control and harness.Control out of stock. Office to reschedule; ordrng 1 W11419171 (Control) and 1 W11130936 (Harness lower)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, OH 44118
Manny
Job Details: 10/01/2021
"Replaced control light wont operate, never received the light housing. ordering light housing; ordrng 1 W10210871 (Light housing)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Eastlake, OH 44095
Joe O
Job Details: 10/01/2021
"Cc: intermittently not filling, agitator making noiseFound error code f0e3(overload). Ran diagnostics test. Unit filling, washing, draining and spinning. Ran normal cycle. Unit functioning as designed. Op test ok"
We serviced a
GE RANGE
Model JGB918SEL1SS
Near Euclid, OH 44117
Corina B
Job Details: 10/01/2021
"CC that the lower oven is not heating and the fan is not working. Checked power at the bake 0 volts. Fan turns on. Will need a new thermostat ; ordrng 1 WB20K10017 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/01/2021
Found internal leak on unit call whirlpool tech line, not repairable
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, OH 44240
Brian M
Job Details: 10/01/2021
Complaint of leak Found hot water hose not tight on the valve and is seeping Tightened hose Ran test cycle and Checked for other leaks OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4ES02
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/01/2021
"Replace trim,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, OH 44011
Angel
Job Details: 10/01/2021
"Cc that unit is squeaking. Ran diagnostics F8E1 NO FILL, LONG FILL, F0E2 OVER SUDS CONDITION DETECTED, did a fill test in diagnostics and found the water valve on the cold side is not releasing water so i tested the main hose in a bucket to see pressure and it was good will need water valve replaced. Ordering part.; ordrng 1 W11210463 (Water valve)"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Independence, OH 44131
Brian M
Job Details: 10/01/2021
Cc unit not keeping time Found f6e0 error miscommunication Needs UI ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, OH 44108
Corina B
Job Details: 10/01/2021
"CC that the ff is not cooling. Ff 37* Fz 0*. Found the air chamber has ice bid up. Found frost and ice on the fron to the freezer. Checked the gaskets, good. Door frame and liner are good. Working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
David R
Job Details: 10/01/2021
Cc unit leaking from back. Found water valve cracked. Ordering valve. ; ordrng 1 W10865826 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Parma, OH 44134
David R
Job Details: 10/01/2021
"Replaced actuator. Customer also said the water in the tub was rust looking and not clear but hasnt been that way in a couple of weeks. Found coins stuck in between agitator, removed. Took apart agitator. Let customer look underneath, clean tub and agitator. Cleaned out inside of agitator because residue of fabric softener was stuck inside, maybe also causing water color issue. Checked hoses, no build up debris or sediment. Unit is agitating and spinning. Advised to also use clean washer cycle with afresh. Ran normal cycle to test out. Unit is good. Look underneath, no leaks. Op test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Avon, OH 44011
Angel
Job Details: 10/01/2021
Cc that unit lights keep going out or flickering. Confirmed both top right hand side lights are flickering and the bottom one and the other three on the left hand side are dimmed. Called whirlpool techline to notify issue and spoke with kurt he noted down the problem. Also found the 2 bad lights and replaced them working as should now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, OH 44122
Brian M
Job Details: 10/01/2021
"Cc unit not cooling properly Found condenser fan not running Spun by hand and it took off Advised ; ordrng 1 833697 (motor,cond.fan 2w cw), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW7000XW0
Near Mentor, OH 44060
Joe O
Job Details: 10/01/2021
"Cc: stopped mid cycle with a loud bang, lid locks and will not runFound error codes f6e1(communication error between ccu and mcu). Ran tests per tech sheet. Found control is getting and sending proper power. When running quick test cycle unit will not run through cycle. Cannot test voltage to mcu. Found motor control burned on the back. Needs motor control.Advised motor control could have damaged main control. Customer does not want to repair at this time; ordrng 1 WPW10374126 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44106
Corina B
Job Details: 10/01/2021
Replaced the shifter. Ran a calibration. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, OH 44017
David R
Job Details: 10/01/2021
Found a piece of rock debris stuck in door gasket. Removed. Tested. Good. Op test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/01/2021
Control board was replaced tested and has tones again and working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 10/01/2021
Cc: running continuouslyFound drain pump continuously running. Cancelled. Found no stored error codes. Ran auto test and calibration. Found excessive suds in unit. Advised on soap usage. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44127
Corina B
Job Details: 10/01/2021
"CC that the unit is not cooling in the ff section. Unit was unplugged when arriving. Compressor and fans turned on. Pre Id parts for return visit. Keeping unit plugged in. Set temperature to correct settings. Will need a new control, ui, harness and fan; ordrng 1 W11035836 (Control) and 1 W11082783 (Ui) and 1 WPW10487766 (Harness) and 1 WPW10464673 (Fan) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Solon, OH 44139
Brian M
Job Details: 10/01/2021
Installed door closers OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Elyria, OH 44035
Marie V
Job Details: 10/01/2021
"Cc that the unit is leaking at the left side where the fabric softener is getting dispense. Lifted lid and looked inside, it had a lot of fabric softener hard in it. Removed all out and found that on the top ring it had fabric softener and it was hard as well, that is causing the water to go somewhere else instead of inside the drum. Cleared out and ran a rinse and spin. Pass. Ran diag no error codes, ran hot valve , cold valve and fabric softener valve, all tested good. Advice cust to monitor unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/01/2021
"Cc that the lid broke in the same spot, called tech line spoke with kirt, had me verify with new door if it shuts all the way in the front. Left side is not touching a little, he said level unit to make it touch, whats happening is that the unit not been on a solid floor or not been leveled what it does is that it makes a lot of vibration and it cracks that spot. Should be good now. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Township, OH 44138
Marie V
Job Details: 10/01/2021
Cc that the unit will not agitate. Ran diag found error code motor fault. Found shifter off place. Replace ran Calibration and auto test . Op test ok
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Olmsted Township, OH 44138
Marie V
Job Details: 10/01/2021
"Cc that the drawer does not close all the way. Confirmed. When you push on door right hand side does not move, like something is on the way. Removed drawer and found back cover not aligned preventing drawer from closing. Corrected issue, put back together. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville, OH 44077
Dan H
Job Details: 10/01/2021
"Customer complaint that unit is not cleaning the dishes, ran diagnostics found 4-3(wash motor) and 7-1(no heat) error codes, unit ran test cycle, unit filled wash motor never started, heater is working, unit needs new sump assembly and control; ordrng 1 W10906426 (Cntrl) and 1 W11025157 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model LSB6500PW0
Near University Heights, OH 44118
Jason N
Job Details: 10/01/2021
"Cc unit loud noise and doesnt spin Ran spin test on unit, confirmed basket is not spinning, only grinding noise. Motor jammed, trying to turn gearcase shaft. Basket will spin by hand after releasing brake. Unit needs gearcase. ; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Drive tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/01/2021
"Cc unit beeping, not able to run cycle. Ran diagnostics, found code f8e4 for overflow. Checked drip tray and float switch, no water in tray, float switch continuity check good. Ran wash cycle, filled with water. Wash motor did not turn on. Unit needs wash motor. Part not in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W11416362 (Wash motor assembly)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 10/01/2021
"Cc unit stays in sense, not advancing into cycleRan diagnostics, found codes f8e1 for no/long fill. Ran auto test, no cold water coming in. Found source valve shut off, no handle on valve. Opened valve. Reran auto test, all functions passed. Unit is also not level. Leveled unit. Op test good."
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Lorain, OH 44053
Marie V
Job Details: 10/01/2021
"Replace control, tried to hel cust to get to WiFi. Failed advice to call Jen air to get help to connect. Brought core for return"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, OH 44107
Marie V
Job Details: 10/01/2021
Cc that the oven is not working. Confirmed check for power at ignitor has 120V. Unit will need new ignitor. Replaced from T/S. Preheated oven to 350*. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44105
Jason N
Job Details: 10/01/2021
"Cc unit not cooling, no lights or dispense.Found no lights in unit, no ice or water will dispense. Checked pantry UI, found cavity full of water, board and wires corroded. Unit need pantry UI and door. Found freezer evaporator cover frosted over. Ran thermistor tests, bimetal test 6, reading closed. Ran force defrost test 38. Defrost circuit turned on, amp draw 4.2amps. Ordering main control. Customer also wants to replace broken shelf frame, advised him warranty will not cover, ok, office to contact customer will next service date. ; ordrng 1 W10815674 (Door) and 1 WPW10677119 (Pantry ui) and 1 WPW10675033 (Control board) and 1 W11127833 (Shelf frame)"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/01/2021
"Cc unit making scratchy/whirring noise.Ran dryer op test for several minutes. Found slight vibration noise from rear vent. Adjusted rear venting and secured with screw. Ran several more minutes, vibration reduced, normal sound levels. Advised customer nothing mechanically wrong with unit, unit is working as designed."
We serviced a
KENMORE WALL OVEN
Model 790.96419401
Near North Ridgeville, OH 44039
Angel
Job Details: 10/01/2021
"Cc that unit is overheating and getting to hot and getting a f10 error code. Verified power good verified connections good also ohmed out the temp sensor and had 1194 kohms good as well preheated to 350* reached temperature and the broil will not turn off it stays on continuously. Will need control board replaced.; ordrng 1 139091301 (Overlay) and 1 316557245 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, OH 44107
Marie V
Job Details: 10/01/2021
Cc that the unit has an error code . Confirmed ran diag found error code of F1E0 oven user interface failure. All bottom button on display will not work. Unit need UI.; ordrng 1 W11087449 (UI)
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/01/2021
Cc unit not heating up properly Used thermal coupler to verify temps found unit to be about 60 degrees off Temps sensor out of range ; ordrng 1 W10859573 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Columbia Station, OH 44028
Angel
Job Details: 10/01/2021
"Cc that unit still not making ice. Verified freezer is at 36* and ff section at 51* ice box is at 44* explained to him that ice maker will not work if temperature are not at 16* or lower. Verified freezer evaporator and had a ball of ice on corner and verified compressor and ran at 2.0amps for a minute or so and dropped to .55amps. Will need compressor, and drier filter replaced. Ordering part they were under warranty.; ordrng 1 8201675 (Compressor) and 1 WPW10143759 (Drier filter)"
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/01/2021
"Cc unit leaking and water left in bottom Customer stated she took the filter out to clean it and found water standing under the filter. Advised her that is normal for water to remain in that area. Ran wash test, found water dripping from under door. Water is being pushed past door bottom. No excessive sudsing. Unit needs lower spray arm. Customer will install herself. ; ordrng 1 WD22X26621 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details: 10/01/2021
Replaced the control. Started a cycle. Opt test ok.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Jason N
Job Details: 10/01/2021
Installed burner plates. Ran water boil test. Customer stated broil time is about the same as before. Did advise customer last visit that changing burner plates may not change how the unit operates. Unit is operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Angel
Job Details: 10/01/2021
Cc that washer will not agitate on a rinse and spin . Ran diagnostics and found error code F7E6 MOTOR FAULT. Followed all tests required from service matters and passed checked pressure hose good. Ran calibration and auto test passed. Ran a rinse/spin and wont agitate just fills. Will need main control board replaced. Replaced main control board from truck stock. Opt test ok. Took core.; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mentor, OH 44060
Joe O
Job Details: 10/01/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Pepper Pike, OH 44124
Brian M
Job Details: 10/01/2021
Cc of upper dish rack just sliding out Replaced rails OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44115
Marie V
Job Details: 10/01/2021
Replaced control. Started a cycle. Op test okP5 penthouse.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Gabriel P
Job Details: 10/01/2021
"Found drain hose on floor also found cold water off when drain hose was on floor and unit was filling it was draining water at the same time advise customer to make sure hose stay it tub and leave cold water valve turn on,opt test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Gabriel P
Job Details: 10/01/2021
"Replace control and drain pump,then ran calibration and auto test pass opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/01/2021
"Found no issue with unit it was off balance load also spin speed was set at low setting advise customer to keep it on max spin,opt test ok"
We serviced a
MAYTAG B/IN REFRIGERATO
Model MBR1953YES2
Near Painesville, OH 44077
Dan H
Job Details: 10/01/2021
"Customer complaint that water is leaking from lower fresh food section door, confirmed, unit needs new fresh food section door gasket, customer does not want repair ; ordrng 1 WPW10436245 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 10/01/2021
"Customer complaint that unit is not heating properly, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , found gas line shut off, opened gas valve, burner lit, burner is short cycling, disconnected vent, burner stopped short cycling, customers vent has a reducer in it advised customer to remove reducer, and make sure vent is clear, unit is operating as designed"
We serviced a
JENN-AIRE RANGE
Model JES9900BAB
Near Thompson, OH 44086
Dan H
Job Details: 10/01/2021
"Customer complaint that right front element is not working, confirmed, found infinite switch not sending power to element, unit needs new infinite switch ; ordrng 1 WPW10185286 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Geneva, OH 44041
Dan H
Job Details: 10/01/2021
"Customer complaint of f8e4 error code, drip tray is empty, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, replaced float switch, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 10/01/2021
"Customer complaint that unit was not starting, ran diagnostics found f5e1lid switch fault) and f2e1(stuck key) error codes, lid locks and unlocks, user interface test passed, ran test cycle unit completed test cycle, all components working, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Seven Hills, OH 44131
Manny
Job Details: 10/01/2021
"Cc unit is still doing the same thing, ran diagnostics and no error codes found, rand calibration and when unit is supposed to spin unit shuts off and come back on in Ui test mode. Calling tech line about the issue and see if the have seen this before and what the best solution will be. He suggested that I replaced control board since there is corruption in the control software. ; ordrng 1 W10581549 (Main board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LKWA
Near Parma, OH 44134
Manny
Job Details: 10/01/2021
"Cc unit leaking form the front , found ice buildup on the bottom of the FC draining is clogged up with ice and gunk steamed ice and drain, customer stated that ice maker stop working, ran harvest test on ice maker and failed unit will need ice maker, customer have to Talk to his wife to see if they want us to order the ice maker ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Pierpont, OH 44082
Dan H
Job Details: 10/01/2021
"Installed new control and evaporator fan/thermistor, op test good , advised customer to allow 24 hours for unit to reach correct temperatures"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pierpont, OH 44082
Dan H
Job Details: 10/01/2021
"Customer complaint that unit is not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good mm"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Manny
Job Details: 10/01/2021
"Cc unit making a grunting noise when filling, verify the complaint, unit making noise when filling hot water, replaced inlet valve with pre id part opt test ok"
We serviced a
WHIRLPOOL DRYER
Model CSP2970HQ1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/01/2021
Found fuse open replace from t/s opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near Brook Park, OH 44142
Manny
Job Details: 10/01/2021
"Cc unit not cooling in fresh food section, ran service mode defrost thermostat test fail, took evap cover off and found evaporator covered in frost. Place unit in force defrost heater working, steamed evap found defrost thermostat shorted, unit will need evap harness ; ordrng 1 W11260592 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conneaut, OH 44030
Dan H
Job Details: 10/01/2021
"Customer complaint that unit keeps running rinse and spin, ran diagnostics found f0e5(off balance) error code, found unit leaning to the left, leveled unit ran recalibration cycle, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MDE6700AYW
Near Willoughby, OH 44094
Joe O
Job Details: 09/30/2021
"Cc: not workingFound control receiving proper power. Unit will not power on. Needs controlAdvised customer it could potentially need ui as well. No way to test voltage to ui. Ui shows discontinuedCustomer does not want to repair at this time ; ordrng 1 WP35001153 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Angel
Job Details: 09/30/2021
Cc that the evaporator is still frosting up. Verified and confirmed called whirlpool tech line and spoke with bruce explained to him that unit is still doing the same thing even after replacing the main control board 2 times and thermistor. Bruce asked me to ohm out the thermistor from the control board and if it was good to replace ui thermistor checked out good will need ui replaced. Ordering part; ordrng 1 W11518204 (Ui)
We serviced a
MAYTAG MICROWAVE
Model MMV4203DW00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/30/2021
Customer complaint that unit is not working throwing a error se explain to customer that it mean there is a stuck key in mainbrain user interface causing it to lock a not allowing to use calling whirlpool to verify it spoke to bj yes it is true also found out part they need is discontinue
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Joe O
Job Details: 09/30/2021
"Installed gear case, clutch, slider, stator, rotor, and screws. Ran diagnostics test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Painesville, OH 44077
Dan H
Job Details: 09/30/2021
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44103
Jason N
Job Details: 09/30/2021
"Cc unit not able to run bake cycle Customer stated the control is not let her start a bake. Confirmed the start button is non functional. Unit needs clock/control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11126814 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Shaker Heights, OH 44122
Jason N
Job Details: 09/30/2021
Installed drive motor and timer. Ran dryer op test for several minutes. Good heat and tumble. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/30/2021
Installed slides. Found ice maker does not come with harness and cover. Needs harness and cover; ordrng 1 WPW10289690 (cover-frnt) and 1 WPD7813010 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Seven Hills, OH 44131
Manny
Job Details: 09/30/2021
"Cc unit keeps on running, ran diagnostics found error codes f5e1 lid switch fault, f7e5 shifter fault, f0e5 off balance load and f7e6 motor fault. Replaced shifter actuator with t/s wpw10006355. Opt test ok; used 1 WPW10006355 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
Manny
Job Details: 09/30/2021
"Cc unit not draining, ran diagnostics found error code f5e4 latch unlocked during cycles, replaced pre Id part opt test fail, found error codes f0e4spin limited by water temp. F3e2 water inlet fault, replaced inlet valve using t/s w11165546 opt test ok.; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Cleveland, OH 44109
Manny
Job Details: 09/30/2021
"Cc unit wont start. Unit has intermittent power to the control when there is power UI keys dont work unit will need main control and control panel, the control panel is showing discontinued, cant repair since ui is discontinued.; ordrng 1 6-919821 (Control panel) and 1 12002709 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTWH0
Near Avon, OH 44011
Angel
Job Details: 09/30/2021
Replaced link kit for door tested. Opt test ok.
We serviced a
KITCHENAID COOKTOP ELE
Model KECD867XSS00
Near Beachwood, OH 44122
Jason N
Job Details: 09/30/2021
"Upon glass top removal found small crack around downdraft vent opening. Glass top will need replaced. Installed burner, reassembled. Ran burner test, op test no good, no center coil power to burner, unit needs infinite switch. Glasstop is nla for unit. Advised customer warranty company will be in contact with her. ; ordrng 1 WPW10215034 (Infinte switch) and 1 W10296278 (Glass top)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Warrensville Heights, OH 44128
Jason N
Job Details: 09/30/2021
"Cc unit not washing, not draining water all the way outCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Unit sitting on pallet on basement floor, unit is not level. Leveled unit. Started normal load test, unit sensed and added appropriate water level. Ran spin and drain, drained out normal. Op test good."
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details: 09/30/2021
Replaced gear drive kit. Still making noise. Looks like power nuts on ram could be stripped. Ordering ram assembly. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, OH 44050
Marie V
Job Details: 09/30/2021
"Cc that the unit is not working. Confirmed, Check power coming in to control board has 120V. Unit will need main control. Cust will call back if they want to continue ; ordrng 1 5304512731 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10652562100
Near Fairport Harbor, OH 44077
Dan H
Job Details: 09/30/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-8 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, found air damper closed, unit needs new damper assembly ; ordrng 1 WP2216112 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV422EWHDWR/AA
Near Mentor, OH 44060
Dan H
Job Details: 09/30/2021
"Customer complaint of loud noise, confirmed, found lint build up on blower wheel, cleared, op test good"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Mogadore, OH 44260
Brian M
Job Details: 09/30/2021
Cc no spin Found several errors for lid lock and Locked motorRan diagnostics test motor just humming Needds lid lock and motor and belt ; ordrng 1 GUD27ESSMWW (Motor) and 1 WH18X27186 (mode shifter asm) and 1 WE12X27300 (belt drive) and 1 WH44X10288 (washing machine lid)
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Maple Heights, OH 44137
Jason N
Job Details: 09/30/2021
"Installed gearcase and drive parts. Ran wash cycle test, good agitation. Switched over to spin and drain. Good rain out, basket spinning, no abnormal sounds heard. Op test good."