Service History 140 - Fred's Appliance

We serviced a

GE WASHER

Model GTW680BSJ5WS

Near Geneva, OH 44041

Dan H

Job Details: 03/07/2022

"Customer complaint that unit is not spinning sometimes, ran drain and spin cycle, unit spun, found gearoil on the outside of gearcase, found suspension worn, unit needs new gearcase and suspension ; ordrng 1 WH38X27333 (Gearcase) and 2 WH16X26911 (Suspension lh)s and 2 WH16X26910 (Suspension rh)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Lakewood, OH 44107

Marie V

Job Details: 03/07/2022

"Cc that the unit is leaking. Confirmed found unit leaking from the seal, and the vent seal is also leaking. Unit has both spray arms clogged. Gave estimate Cust will fix. Paid in full.; ordrng 1 WPW10317197 (Arm) and 1 WPW10319027 (Arm) and 1 WP8269259 (Seal) and 1 W11498831 (Seal door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Beachwood, OH 44122

Manny

Job Details: 03/07/2022

"Cc unit has power but no water, ran diagnostics cycle and code 6-1 for low to no water, found a seed under float switch removed seed opt test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE307ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 03/07/2022

"Cc that the the unit still freezing when is over 400* and the steam comes out of the food. Called tech line spoke with Robert, told me to tell the cust to cover the foot that creates a lot of steam. That theres nothing else we can do. If it comes back to call cust service. Told cust to try to use the bottom oven. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brook Park, OH 44142

Gabriel P

Job Details: 03/07/2022

"Found error f5e1 lid fault and f2e1 stuck key ran ui test pass range auto test pass ran calibration pass ran drain and spin and cycle stop at 13 minutes check underneath found lots of oil leaking from gearcase customer will call whirlpool for repair she will not fix ; ordrng 1 W11393685 (Gearcase), used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, OH 44145

Angel

Job Details: 03/07/2022

Cc that that they couldnt get proofing on standard only rapid and couldnt get the day to save on display. Explained to her how to get to standard on more options for proofing and got to save the day for them so they can have the day on the display. Unit working and displaying everything they want now as should. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model FGF319KSA

Near Cleveland, OH 44108

Corina B

Job Details: 03/07/2022

"CC that the knob is broken. Confirmed. Will need the knobs. Cust can install part; ordrng 1 316009045 (Knobs), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/07/2022

Call was for the dryer. Entitlement shows under 60month warranty.Cc: long dry timesRan test cycle. Found unit is heating. Found outside venting plugged. Cleared vent screen. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/07/2022

"Cc unit still not making iceCustomer stated it started making ice over the weekend and stopped again. Ran ice maker diagnostics test, no codes E0. Ran ice maker fill test, no water entering ice maker, valve is buzzing. Checked water at valve, food water pressure out. Checked fill tube heater, good voltage in at 120v, heater coil is reading open. Unit needs fill tube heater. Will credit valve cost for misdiag. towards cost of fill tube heater. Part is less than valve. ; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/07/2022

"Cc unit oven not heatingRan bake test to 350 degrees, no spark on electrode. Checked all connections on DSI board and spark electrode, Reran bake test, unit sparked and ignited properly. Ran bake test several more times, unit sparked and ignited each time, let cycle on the last test. Unit cycled properly. Did not find any issue at this time. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602ESS01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/07/2022

"Cc unit freezer lights out againFound failed lower freezer LED module. This is a different module then previous repair. Talked to HB, looks like WP will pick up part cost again, will just have to submit claim. Replaced freezer LED module, illumination restored to freezer, op test good. Retrieved unused module for return."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Jefferson, OH 44047

Dan H

Job Details: 03/07/2022

"Installed new fill tube, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Beachwood, OH 44122

Jason N

Job Details: 03/07/2022

"Cc unit not washing Ran diagnostics, found codes 4-3 for motor not running and 6-6 for cool water coming in. Wash motor buzzing loudly in diagnostics wash cycle. Pump seized up, will need pump/motor assembly. Customer not repairing at this time, estimate only. ; ordrng 1 WPW10780877 (Pump/motor assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 03/07/2022

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44102

Marie V

Job Details: 03/07/2022

"Cc that the unit fills up with water and then does nothing that happened 3 times, and that now is on a draining mode. Ran diag no error codes. Unit was on float mode. Cust told me that they had to remove the clothes out and drain the water, some water mustve left that triggered the float mode. Ran auto test , pass. Started a normal cycle. Pass. Ran cali on unit and told cust to monitor unit but as is right now unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Chesterland, OH 44026

Joe O

Job Details: 03/07/2022

Cc: chipped doorFound door insulation showing. Advised customer doors are not damaged. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chesterland, OH 44026

Joe O

Job Details: 03/07/2022

"Cc: not washingFound sump receiving proper power. Not washing. Needs sump assemblyCustomer does not want to repair at this time.; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Beachwood, OH 44122

Jason N

Job Details: 03/07/2022

"Cc unit not advancing to spin cycleRan diagnostics, found codes f2e1 for stuck key and f9e1 for long drain. Ran auto test cycle, unit did not drain, drain pump buzzing. Pulled drain pump, nothing stuck in pump. Unit needs drain pump. Replaced using truck stock part. Ran auto test cycle, all functions passed. Op test good. ; used 1 W10876600 (Pump drain) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Joe O

Job Details: 03/07/2022

"Cc: fan noise, not making ice, crack in ff doorFound temps in ff section at 41 degrees, freezer at 5 degrees. Crack in left hand ff door. Evap fan running. No abnormal noises. Found ice build up behind freezer evap cover on top of evap. All thermistor pass. Ran manual defrost. Unit is defrosting. Found small gap in door seal. Needs gasketCustomer does not want to repair at this time; ordrng 1 W10407216 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HW02

Near Beachwood, OH 44122

Manny

Job Details: 03/07/2022

"Cc unit temps goes up and down, time changes on its own. And when timer is set unit will turn on when timer finish, set unit to 350 unit hits temps then temps starts to drop, ran diagnostics and found code f1e0 console error and f1e1 main control error, unit will need control and UI; ordrng 1 W11296169 (console) and 1 W11261167 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Chardon, OH 44024

Joe O

Job Details: 03/07/2022

Cc: not spinningCustomer stated with larger loads unit will not spin out the clothing. Found error codes f3e1(water level system error) f8e3(overflow conditions)f5e3(door unlock error). No water seeping from valves. Ran auto test. Ran rapid wash cycle to test pressure system. Pressure system functioning. Unit filling properly and draining. Ran drain and spin. Unit spinning. Advised customer clothing could cause unit to go off balance. Could not duplicate issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chardon, OH 44024

Joe O

Job Details: 03/07/2022

Installed evap fan motor. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Cleveland, OH 44105

Corina B

Job Details: 03/07/2022

"CC that the unit does start. Confirmed. Found the oil leaking and rust on the gearcase. Will need a new gearcase, clutch, rotor, stator, wire harness, drain pump. Office will need t reschedule appointment ; ordrng 1 W11393685 (Gear case) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11195971 (Stator) and 1 W11161960 (Agitator) and 1 W10777953 (Harness) and 1 W10876600 (Drain pump)"

We serviced a

WHIRLPOOL FREEZER

Model WZC5216LW0

Near Cleveland, OH 44120

Corina B

Job Details: 03/07/2022

"CC that the unit is leaking. Moved freezer out checked underneath, no water coming from the freezer. The unit is a manual defrost plug in the freezer. No drain pan. Water is coming from the basement wall or floor. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Elyria, OH 44035

David R

Job Details: 03/07/2022

Replaced hinge and trim. Tested. Good op test ok

We serviced a

MAYTAG WASHER

Model Mvwb855dc3

Near North Ridgeville, OH 44039

David R

Job Details: 03/07/2022

"Wrong part was ordered. Cabinet top was ordered instead of actual lid that was broken and customer did send in pics. Lid price is more. Office to call customer and go over new price with customer as well.*** ; ordrng 1 W11256781 (Lid)"

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/07/2022

Installed suspension OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Mantua, OH 44255

Brian M

Job Details: 03/07/2022

Installed panels and swapped door sides OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44105

Corina B

Job Details: 03/07/2022

CC that the clothes are still wet at the end of a cycle. Ran diag no codes. Replaced the shifter. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near North Ridgeville, OH 44039

David R

Job Details: 03/07/2022

"Cc had questions about steam clean. Went over option with them, referred over to owners manual. Checked all components, all elements are good and showing proper resistance. Proper voltage as well. Unit and options working correctly. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Westlake, OH 44145

Angel

Job Details: 03/07/2022

Cc that unit is making loud vibrating sound when dispensing water. Tested and it would vibrate after a full cup of water. Asked customer if they have replaced the filter and they said it has been a couple of months removed filter and tested unit with out filter and unit was not making the sound anymore also checked valve and customer has a saddle valve installed which is old as well and recommended customer to replace with a normal quarter turn valve for proper water pressure. Customer stated they will get both parts replaced. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

Replaced freezer led. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS00

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/07/2022

"Found unit unplug but when plug in compressor will not start check voltage to start devise 8.8 not enough when tapping on temp control fan and compressor started will need temp control ; ordrng 1 WP2198202 (Temp control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2022

"Customer complaint that display leds are going out, confirmed, unit needs new user interface ,part is out of stock so not scheduling return appointment ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/07/2022

CC that the unit will not drain. Confirmed. Ran diag F9e1 long drain. Found fur and cat litter in the drain pump. Cleared the drain pump and removed hair from the bellow. Ran a rinse and spin. Unit drained. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

"Replaced stator, rotor and slider ran a calibration and auto test. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/07/2022

Replaced the valve. Ran a manual cold and hot. Started a cycle on normal. Opt test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2297KEY

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/07/2022

"No refrigerant to recover. Cut out filter dryer to check for evidence of excessive moisture. Filter drier clear. Cut out compressor, cut discharge line back beyond drain tray. Ran new copper discharge line up to compressor. Installed compressor and uv filter drier. Brought system down into 29in/ hg vacuum. Recharged system with 4.8oz of r134a. Low side pressure holding at 0psi. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

GE REFRIGERATOR

Model cye22tshjss

Near University Heights, OH 44118

Manny

Job Details: 03/07/2022

"Replaced evap fan and evap cover, opt test ok, advise customer to allow 24hrs for temps to equalize."

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Ravenna, OH 44266

Brian M

Job Details: 03/07/2022

"Cc unit over fills Found pressure sensor not in range but also control not responding to inputs Needs control and pressure switch ; ordrng 1 WH12X10412 (washing machine pres) and 1 WH12X10614 (washing machine main), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Mogadore, OH 44260

Brian M

Job Details: 03/07/2022

Installed icemaker Ran test harvest OP Test Ok

We serviced a

GE REFRIGERATOR

Model PFSF6PKXABB

Near Painesville, OH 44077

Joe O

Job Details: 03/07/2022

"Cc: not dispensing waterFound unit is not dispensing water even with bypass. Found water flowing through filter head. Water valve buzzing. Needs water valve; ordrng 1 WR57X10082 (water value.), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JS760SL5SS

Near Brook Park, OH 44142

Marie V

Job Details: 03/07/2022

"Cc that the oven light was replaced and unit sparked , after that unit oven does not works and it shows an error code. Confirmed unit shows f350 oven fan. Verify power to the fan, none. Also verify power to the light bulb, none Unit will need main control. Cust will call GE to see if they provide the part, they will call back if they approve or not to continue ; ordrng 1 WB27X33138 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC0

Near Ravenna, OH 44266

Brian M

Job Details: 03/07/2022

"Cc of noise Found shaft to have play when agitatingCan not remove wash plate with out damaging Will need gearcase, wash plate and slider; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Gates Mills, OH 44040

Corina B

Job Details: 03/07/2022

"CC that there is a noise food is freezing in the ff and the deli bin is broken. Confirmed. Fz 5* ff 41-45. Found food stuck around the ice maker arm. Removed the ice maker, noise stopped. Found the meat holder is cracked. Found the ff section overpacked with food blocking the cold air. Advised cust to not overpack the ff section. ; ordrng 1 W10861519 (Holder)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Cleveland, OH 44106

Jason N

Job Details: 03/07/2022

"Cc unit lower oven not working after power outage.Checked ignitor, found physically burnt and cracked. Replaced using truck stock. Ran bake test on lower oven, ignitor not glowing. Checked power to lower bake ignitor at control board, good voltage p1 to neutral at 123v. Checked gas valve resistance, found gas valve open. Unit will also need gas valve assembly. ; ordrng 1 WPW10546238 (Gas valve), used 1 12400035 (Ignitor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/07/2022

"Installed new control and user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Mentor, OH 44060

Joe O

Job Details: 03/07/2022

"Cc: doors not level, freezer drawer brokenCannot adjust level of door, because unit will push into the wall. Found drawer in freezer warped, and handle will not stay attached. Needs freezer drawerCustomer showed pop ; ordrng 1 WPW10493169 (bin-freezr)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL7

Near North Olmsted, OH 44070

Marie V

Job Details: 03/07/2022

"Replaced seals, op test ok good. Unit will need new tub. The money used for the seals can be added to the tub. Gave estimate to cust. Wants to continue with repair. Office will contact once they have eta on the part.; ordrng 1 WPW10511199 (Tub), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rome, OH 44085

Brian M

Job Details: 03/07/2022

Installed gearcase Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Mentor, OH 44060

Corina B

Job Details: 03/07/2022

Replaced the u. Opt test ok. Brought the core back for return.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44108

Jason N

Job Details: 03/07/2022

Installed main control. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Bay Village, OH 44140

Manny

Job Details: 03/07/2022

"Cc that clothing smells moldy after washed. Removed cover and checked drain catch to make sure nothing was in there, removed drain hose and drain hose has some gunk buildup most likely from the stand pipe since there is no buildup anywhere else. Advise customer to clean pipe since I can see some buildup up in there and also has a mildew smell coming from stand pipe. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS02

Near Bratenahl, OH 44108

Jason N

Job Details: 03/07/2022

"Installed damper control and thermistor, set temperatures to recommended (4 on both sections). Advised customer to monitor, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Bay Village, OH 44140

Angel

Job Details: 03/07/2022

Replaced lid and hinges took back with me one of the right hinges. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW

Near Strongsville, OH 44149

David R

Job Details: 03/07/2022

"Cc unit not cooling. Both sections, 60*. No frost pattern on evap. Unit is from 2007 almost 15 years old. Compressor overloading. Will get up to 800-900 watts and cut off. Giving estimate for sealed system repair. Customer paid SVC only. Do not order parts **3 job count if customer wants unit repaired. ; ordrng 1 W10160407 (Compressor) and 2 WPW10143759 (UV drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44149

David R

Job Details: 03/07/2022

"Cc unit not cleaning or agitating properly. Found actuator on unit that comes out of place. Replaced actuator. Tested. Ran calibration and diagnostics. Good, op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/07/2022

Found lots of oil leaking and damage other parts ordering parts needed took pictures of damage parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 WPW10215115 (Agitator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 03/07/2022

Found freezer working and fan as well but for some reason cold air flow failing to get to fridge order parts needed ; ordrng 1 W11082783 (Ui) and 1 W10435575 (Fascia) and 1 WPW10487766 (Harness) and 1 W11087463 (Motor damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

Replaced ice maker and ice chute made sure ice maker cycled properly. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ0

Near Avon Lake, OH 44012

Angel

Job Details: 03/07/2022

Replaced latch tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2022

"Customer complaint that unit is not heating water, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Bay Village, OH 44140

Manny

Job Details: 03/07/2022

"Replaced shifter, cam and belt ran diagnostics cycle op test ok"

We serviced a

GE RANGE

Model JB650DF4WW

Near Mentor, OH 44060

Dan H

Job Details: 03/07/2022

"Customer complaint that oven is 25 degrees less than its set to, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 355 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Marie V

Job Details: 03/07/2022

"Cc that the unit keeps running, non stop and sometimes it will finish the cycle good. Verify air flow outside, perfect. Unit will need new timer. Cust will call back if they decide to continue ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX DRYER

Model EFME627UTTO

Near Rock Creek, OH 44084

Brian M

Job Details: 03/07/2022

Installed 2 rollers and idler Could not get rear roller shafts off to replace rear rollers

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near South Amherst, OH 44001

Angel

Job Details: 03/07/2022

Replaced valve tested dispenser. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 03/07/2022

"CC that the unit is not cooling. Confirmed. Fz 50* ff 50*. Checked the evaporator no frost pattern on the evaporator. Compressor and fans are running. Will need a new evaporator. The process stub is not long enough. Will need a compressor. The compressor is under warranty ; ordrng 1 W10836706 (Evaporator) and 2 WPW10143759 (Drier)s and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GS01

Near North Royalton, OH 44133

David R

Job Details: 03/07/2022

See other techs PVR. Helped with install of cooktop. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model GST9630PL1

Near Valley View, OH 44125

Gabriel P

Job Details: 03/07/2022

"Replace motor ,coupler,drain pump,capacitor,opt test ok"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GS01

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/07/2022

"Replace cooktop,but trim did not fit on new cooktop and is no longer sticking also the six gromet are not sticking to new cook top ordering parts ; ordrng 6 W11568604 (Gromet)s and 1 W11093627 (Trim stainless)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Avon Lake, OH 44012

Angel

Job Details: 03/04/2022

Cc that unit is not spinning. Ran diagnostics and found error code F0E5 off balance load ran a agitation and spin and was good tested the suspension and were pretty bad they need to be replaced. Joe from maintenance said that he has a pair that he will change them out. Only service call needs to be charged. Opt test ok.

We serviced a

KENMORE WASHER

Model 11026132410

Near Chardon, OH 44024

Joe O

Job Details: 03/04/2022

Cc: not advancing through cyclesFound error codes f8e6(water hazard) f0e5(off balance) f0e3(overload). Ran auto test. Ran calibration. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36DBX00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/04/2022

"Cc: unit shutting off, ice maker making noise when cyclingFound wire shorting noise when door open, then unit shut off. Found switch shorting out. Found chute delay loud during cycling. Needs switch and Ice maker chute delay; ordrng 1 WP2266802 (switch) and 1 WP1120581 (mechanism)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/04/2022

"Cc unit not heatingRan dryer op test, confirmed no heat. Found ignitor not glowing/no flame. Checked all thermals and connections. Found hi limit cutoff open. Replaced using customer supplied pre Id part. Good ignitor good and flame. Checked airflow through venting at house outlet. Good strong airflow. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 03/04/2022

"Mullion is damaged, took pics hard to see. Starches all over, customer also mentioned shelf thats damaged from delivery. Took pics. Putting in order for parts. Customer wants notes sent over to her if possible, she is going to try and get a new unit. Told her to contact lowes and whirlpool customer service. ; ordrng 1 W11043010 (Mullion) and 1 W11243759 (Shelf)"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"

We serviced a

SAMSUNG DRYER

Model DV220AEWXAA01

Near Burton, OH 44021

Brian M

Job Details: 03/04/2022

"Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JGDE WW

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Cleared evaporator , installed new heater and bimetal, op test good"

We serviced a

KENMORE DRYER

Model 110.65132411

Near Painesville, OH 44077

Dan H

Job Details: 03/04/2022

"Customer complaint of squealing noise, confirmed noise is coming from pulley, installed dryer repair kit, op test good ; used 1 4392065 (Repair kit) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FEF326FBC

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced control and temp sensor. Temp sensor had different connection, had to splice off connection from old sensor to new. Ran at 350, good, heat cycling. Op test ok."

We serviced a

GE REFRIGERATOR

Model PDS22SCPARSS

Near Lakewood, OH 44107

Corina B

Job Details: 03/04/2022

"Replaced the control. Did not push unit back already in the middle of the floor. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Cleveland, OH 44111

Corina B

Job Details: 03/04/2022

CC that the ice maker is not working. Confirmed. Ice maker is not cycling. Replaced the ice maker. Cycled. Opt test ok

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Sheffield Lake, OH 44054

Marie V

Job Details: 03/04/2022

"Cc that the unit will not drain. Unplugged unit and waited a few min and plugged back in. Press valve and unit started draining. Ran diag , one error about water temperature. Explain cust to run hot water before starting unit. For now unit is working good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/04/2022

Installed heater Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/04/2022

Installed control and inlet valve. Ran quick wash cycle x2. Fabric softener flashes both times. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/04/2022

"Cc: noise during operationCustomer stated roughly every 10 mins unit makes strong growling noise then stops. No abnormal noises upon arrival. Tested fans and damper and compressor. Customer stated similar to damper noise but a lot louder. Found ice maker running with no water hooked, noise coming from water valve. Turned off ice maker. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRS21KDH01

Near Beachwood, OH 44122

Jason N

Job Details: 03/04/2022

Cc unit making grinding noiseCustomer states unit occasionally makes a grinding nose. Started unit into cooling mode. Found evaporator fan motor bearings are worn causing motor to squeal. Unit will need evaporator fan motor. Part (2160412) is NLA for unit. Unable to repair.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/04/2022

Installed ui OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced motor, shifter and capacitor. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ3

Near Cleveland, OH 44111

Corina B

Job Details: 03/04/2022

CC that there is a loud noise. Confirmed. Found the support roller worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

GE DRYER

Model GTD84GCPN0DG

Near Avon Lake, OH 44012

Angel

Job Details: 03/04/2022

Cc that unit was shutting off quick on a auto dry removed door and found wire out of place replaced tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Aurora, OH 44202

Brian M

Job Details: 03/04/2022

Cc of leak still Could not find anything to lead to a leak Ran test cycle no issuesReplaced bellow Ran test again still no issue Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Beachwood, OH 44122

Jason N

Job Details: 03/04/2022

"Cc unit leaking from doorRan wash test with door split. Found leaking from vent gasket. Unit needs vent gasket. Replaced using misc. truck stock part. Reran wash test for 10 minutes, no leaks found. Op test good.; used 1 WP8269259 (Gasket) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABR2222FES

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Replaced defrost thermostat and control. Noticed ice building up on evap line as well, could indicate sealed system repair. Customer to monitor for cooling and give 24hrs. If anything else pop up we will return. As of now, op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Brooklyn, OH 44144

Corina B

Job Details: 03/04/2022

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, OH 44140

Angel

Job Details: 03/04/2022

Replaced pump and valve tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LSW9700PQ2

Near Westlake, OH 44145

Jason N

Job Details: 03/04/2022

"Cc unit not agitating and or spinningRan wash unit filled but did not agitating, only humming noise. Ran spin test, same result, unit only humming. Pulled drain pump off to ensure not jammed. Motor and trans free spinning, no binding anywhere in drive. Checked power to motor start windings gray to red, reading 117v when timer pulled out. Unit needs drive motor. ; ordrng 1 WP661600 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Bedford Heights, OH 44146

Joe O

Job Details: 03/04/2022

Installed handle. Op test ok

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Parma, OH 44129

Manny

Job Details: 03/04/2022

"Cc unit has no power, verified and no lights on on console, checked power to unit have 121VAC removed control checked power to ui no power to ui disconnected ui connector and led on control goes off and looses power, unit will need main control and console Ui. Customer will not proceed with the repair at this time.; ordrng 1 WD21X24901 (Electronic control) and 1 WD21X23462 (User interface), used 1 SHIPPING (shipping and handling) from stock"