Local Reviews
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Corina B.
DISHWASHER KITCHENAID KDTE104DSS0 Replaced the side rails and adjusters. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5821SW0 Replaced the lock. Started a cycle. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jason N.
DRYER SAMSUNG DV331AEWXAA "Installed heater element, ran dryer cycle. Good heat, op test good. See JO pvr for full description."
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc unit not making iceFound ice maker chute and water tube frozen up.Removed ice maker, steamed ice tube and chute clear, ran manually ice make cycle. Ice maker would not cycle. Replaced ice maker using truck stock. Ice maker cycled normally. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
Dan H.
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum for 30 minutes , watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, 1 W10890131, and 2 WPW10143759 (DRIER) from stock"
Nicholas F.
WASHER WHIRLPOOL WFW8540FW1 Installed control and switch ran quick diagnostic test.unit completed test cycle op test good.
Nicholas F.
WASHER WHIRLPOOL WTW4816FW2 Installed new control.ran factory cal cycle op test good.taking core for return
Corina B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Replaced the control and harness. Brought core back for return. Advised cust to lower top shelf and to raise the freezer temp to 0*. Optest ok.
Corey L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced adjusters, op test good"
Dan H.
RANGE KITCHENAID KEBS208SSS00 "Installed new door glass, op test good"
Dan H.
DBL WALL OVEN JENN-AIR JJW9630AAB "Installed new hinges, op test good"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer wobbly and sounds out of balance, confirmed found out of balance error f0e5, cleared, found drive hub W10528947 striped, quoted to replace today, customer does not want repair at this time"
Nicholas F.
DRYER WHIRLPOOL WGD8000DW4 Installed new drum.new drum had a dent in it.op test good.
Gabriel P.
REFRIGERATOR KITCHENAID KSSC48FMS00 door gasket was sealing pre id the service pointer Ice Blocking the Air Return and he said to put that in and if it doesn’t work there is a bi-metal that stays longer on defrost part#2182381 to try this if service pointer won’t work
Joe O.
DRYER SAMSUNG DV331AEWXAA Installed element. Ran test cycle. Op test ok
Gabriel P.
MICROWAVE AMANA ACO1520AW "Found 120 to transformer magnetron was burn out will need capacitor,magnetron and diode customer will not fix"
Corina B.
REFRIGERATOR MAYTAG MFX2676FRZ00 CC that the unit is not cooling. Found the fan harness not connected. Ran set 4 checked frost patterns. No frost pattern on the ff evap fz evap has a frost pattern at top on evap. Will need a new ff evap and drier. ; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s
Jeff M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL WOD51ES4EW00 Installed new parts unit tested good and installed the shield
Jeff M.
DRYER WHIRLPOOL WHD3090GW0 I was not dale to duplicate the noise unit tested good
Jeff M.
COOKTOP ELE WHIRLPOOL AGR57350DS The unit has excess rust in the unit. The unit is non-repairable.
Brian M.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found no frost on evap Compressor is running Needs evap and drier ; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Ran diagnostics test 4 to force 3way valve home, unplugged. Recovered refrigerant, installed compressor, Freezer evaporator and uv drier from truck stock. Pulled 29in/hg vac on system for 15 min. Shut off , watched gauges for 15 min for changes. No change, charged system with 5.5 oz. of r134a. Plugged in 3 way valve, ran diagnostics test 4 for 10 seconds, then exited. Watched freezer evap, frost pattern starting to 3rd tube. Op test good. Advised customer to allow 24-36 hrs for temps to return to desired, and ice maker will start making ice when temps have stabilized. ; used 1 WPW10143759 (DRIER) from stock"
Corina B.
WASHER WHIRLPOOL WTW7500GC2 "Replaced the rotor,stator, clutch and gear case. Ran a calibration. Started a normal cycle. Optest ok."
Jeff M.
WASHER MAYTAG MVWB765FW1 Installed new part unit op tested good
Nicholas F.
REFRIGERATOR GE CWE23SSHHSS Defrosted fill tube.ohm out fill tube heat at control heater is within spec.control is not sending power to flout be heater.unit needs new control part is not available ; O-emld tckt
Corina B.
WASHER MAYTAG MVWB855DC3 CC that the is grinding when ina spin. Found the gear case is grinding. Will need a gear case. Cust is calling whirlpool.
Jason N.
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 "Installed control box. Power restored, unit cooling. Advised customer to allow 24 hrs for unit to fully cool to desired temp before stocking. Op test good."
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Installed control Ran auto test and calibration OP TEST OK
Joe O.
WASHER WHIRLPOOL WFW8500SR00 Installed drain pump. Ran diagnostics test. Op test ok
Brian M.
REFRIGERATOR AMANA BB20V1PS Cc of no cool Found overload burnt Used test box to start compressor Needs relay Customer does not want to repair at this time
Jason N.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Installed control board. Op test no good, unit will need HV board.; ordrng 1 WPW10317076 (cntrl-elec)"
Nicholas F.
REFRIGERATOR GE PSB48YSHSS Wrong control is sent to customer ordered correct control WR55X22685.taking out core for return.; ordrng 1 WR55X22685 (assy pcb main)
Dan H.
DRYER MAYTAG MEDB765FW0 "Customer complaint that unit is not working, confirmed, unit needs new control and user interface ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
Brian M.
WASHER MAYTAG MVWB835DW4 Cc unit leaks Found water valve to be seeping Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Gabriel P.
WASHER WHIRLPOOL WTW7500GC0 "Found basket full of water with 8 towels ran diagnostics test 8 drain pump it was humming was not draining use shot vac empty all water of tub when underneath and took pump apart found a piece of metal stuck inside pump clear out put back together and ran calibration and auto test pass drain pump working great there was no need for parts order,office to return back,opt test ok"
Gabriel P.
RANGE WHIRLPOOL WEG750H0HZ0 "Broil Igniter not lighting stay clicking 4 times and will not light open back panel found loose connection correct issue,opt test ok"
Nicholas F.
WASHER AMANA NTW4516FW3 Cc cold water is not entering washer.washer is not hooked up to water lines.hot water shut off is broke.ran diagnostic found f2e1 stuck key.f8e1 no fill long fill wire harness to water valves has correct resistance.control has no resistance at j9 connector.unit needs control and water valve.cold water valve is clogged.; ordrng 1 W11170317 (cntrl-elec) and 1 W11210463 (valve)
Joe O.
WASHER WHIRLPOOL WFW9250WW01 Cc: loud noise and vibration when spinningFound bearing to be Extremely loud in a hand spin. Ran drain and spin. Bearing are extremely bad. Needs outer tub and basketCustomer does not want to repair today
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Replace control ask customer to wait 24 hour opt test ok
Brian M.
DISHWASHER KITCHENAID KDTM354DSS5 Installed pump Ran test cycle OP TEST OK
Brian M.
DISHWASHER MAYTAG MDB4949SDM3 Cc unit not washing Ran test cycle with cups Found unit to have good pressure Advised customer on water temps and item placement OP TEST OK
Gabriel P.
DISHWASHER JENN-AIR JDB3600AWS5 "Ran diagnostics no error,also explain customer to clean filter once every two weeks if the use dishwasher alot also run hot water to the sink to get water very hot it helps to wash dishes better and explain then to press UI button a little bit harder to use settings opt test ok"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH76719CS5 replace the new update interlock switches w11244490; ordrng 1 W11244490 (interlock)
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint after getting settled from moving in they turned on breaker to kitchen and heard a loud pop and oven lights are not on nothing works, confirmed unit is not responding to selections, found power has open ground, advised customer this unit must be on a properly polarized grounded dedicated outlet, customer in the process of changing over from knob and tube wiring and will change receptacle, replaced control, op test good"
Brian M.
REFRIGERATOR GE GFE28GMKDES Installed fan OP TEST OK
Joe O.
REFRIGERATOR JENN-AIR JCB2059GES "Cc: not cooling in ff sectionFound freezer temps at -1 degree and ff section turned off. Unit was in defrost. Turn ff cooling on watched. found evap fan disconnected, reconnected..Found unit to cool and frost pattern returned. Op test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Replace part technician order opt test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Compressor fan is broken needs replaced just the blades ; ordrng 1 W11204896 (blade-fan)
Gabriel P.
DRYER MAYTAG MEDB835DW4 "Found blower fan grinding with blower housing loose the screws and stop grinding,opt test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "CC that there is not enough ice. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Found cubes stuck on the ice maker. Cycled ice maker, cycled. Optest ok."
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is taking too long to dry, found blower wheel housing, stuffed with lint, removed, op test good"
Nicholas F.
RANGE WHIRLPOOL GW399LXUS06 "Cc ui is not reading touch.confirmed.cannot selunit is getting correct power.unit need new switch membrane and control.; ordrng 1 WP8507P391 (CONTROL ) and 1 WPW10207933 (swtch-memb), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed glide. Op test ok
Jeff M.
WASHER MAYTAG MVWB765FW1 The unit had a f0 e3 off balance I cleared the code unit op tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed auger motor. Op test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc compressor making noiseCustomer stated compressor making a bump noise when starting and lights dim. Cycled compressor on and off several times, no abnormal sound present, operation normal. Condenser fan normal. Unit cooling is normal. Lot of dust and debris underneath unit and on condenser coils. Advised customer about cleaning condenser. Unit operating as designed."
Brian M.
WASHER WHIRLPOOL WTW8240YW0 "Cc of grinding noise Found bearings to be loud found underneath to be wet and rust stains inside rotor. Went to pull rotor but could not remove rotor, rotor bolt rusted to shaft tried using a impact still was not budging. Removed wash plate found tub hub to be damaged as well Needs tub stator rotor tub hub and rps sensor and bolts and shield. Bolts are showing NLA ; ordrng 1 280146 (rotor) and 4 8534042s and 1 W10381078 (outer tub) and 1 W10820039 (hub) and 2 WP8557836 (plate)s and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Nicholas F.
DISHWASHER KITCHENAID KUDE60FVPA3 Cc dishwasher is not working.found one neutral at outlet.plugged dishwasher into another outlet unit started and started washing.
Joe O.
OTR MICROWAVE WHIRLPOOL WML55011HS3 Installed ui’s and door switchesRan test. Found dent on new left ui panel. Unit is functioning as designed. Needs left ui; ordrng 1 W11220420 (panl-cntrl)
Joe O.
DRYER MAYTAG MEDB950YG0 "Cc: loud squealingFound loud squealing noise at beginning of cycle. Found pulley and rollers warn. Also found blower belt is dry rotted. Needs dryer repair kit and blower belt; ordrng 1 4392067 (dryer repair kit4783) and 1 WP8544742 (belt4810), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
RANGE KITCHENAID KEBS208SBL04 "Cc: upper over will not go past 200 degrees on bakeFound oven probe to have good resistance. Checked error codes, no stored codes. While in diagnostics tested the bake element. Found no heat coming from upper bake element. ohmed out element found bake element open. Needs upper bake element; ordrng 1 WPW10207398 (elmnt-bake7988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not running Found LV board getting partial power from HV power board Needs HV power board Customer wants to install ; ordrng 1 WPW10312695 (electronic control151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER GE GTW330ASKWW "Lock is not actuating needs a new lid lock; ordrng 1 WH01X27954 (lid lock quick relea), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MHW5500FW1 "Cc unit power button not working Confirmed power button not functioning, able to wake up by using selector knob, but random numbers and tones pop up then unit powers itself off. Ordering UI panel and control.; ordrng 1 W10580186 (harns-wire) and 1 W10911044 (panel-cntl) and 1 W11201286 (cntrl-elec)"
David R.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 "Cc of build up of ice. Found gasket not sealing and ripped. Ordering gasket out.; ordrng 1 W10443319 (gasket-fip 138.18), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE CALORIC RSK3700UW "Electrodes are broken the splits should be replaced estimate only; ordrng 2 WP3185804 (elctr-kit)s, used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE FRIGIDAIRE FFGW2415QBA Igniter is failing and there’s a segment missing in the user interface display needs a main control and igniter; ordrng 1 316220729 (BLACK OL) and 1 316455456 (clock/timer) and 1 318177710 (oven ignitor)
Jeff M.
REFRIGERATOR KITCHENAID KFIL27CXMS5 "Icemaker lost home position needs new icemaker the drain tube in the rear needs the updated kit. ; ordrng 1 W10619951 (drain tube) and 1 W10884850 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER WHIRLPOOL WFW5620HW0 The door on the washer is made of plastic on the look up that shows that it’s glass.; ordrng 1 W11316777 (DOOR GLASS)
Jeff M.
REFRIGERATOR GE DFE29JSDHSS "The unit ff evaporators fan it’s not cycling on and needs a new fan service pointer REF05 –15 ui buttons broken. Needs a fan and ui; ordrng 1 WR17X13200 (refrigerator dispens) and 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
REFRIGERATOR JENN-AIR JFD2589KEP2 "Cc refrigerator is not holding temps.confirmed.39 degrees is fresh food section.29 degrees in freezer section.there is no frost pattern on evaporator.evaporator fan and condenser fan are running compressor is not running.drawing 8 amps from outlet.compressor is seized unit need new compressor.customer is not getting repair at this time.; ordrng 1 W10160407 (compressor) and 1 WPW10143759 (UV DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR KENMORE 106.749594 "Icemaker filled in the fill position. There is too much ice recommended for the customer to let the fridge thaw while unplugged.; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
MICROWAVE KITCHENAID KMBS104ESS02 Cc microwave is not heating confirmed.unit is only pulling .9 amps from wall.unit need new switches; ordrng 1 W10211972 (switch)
Jeff M.
WASHER MAYTAG MVWX655DW0 "The splines on the wash plate Rushed out needs replaced ; ordrng 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWB835DW3 "Customer complaint washer makes a squeaking when starting to spin, confirmed, found squeal sound in low spin test, customer has unit set on shims in basement, unit needs gearcase and washer; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer)"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher has mold and not washing good, found no drain loop installed under sink, corrected, advised customer run hot water in sink before starting a cycle, advised cleaning unit with afresh or 1 cup vinegar once a month at least to help clean dw and drain system, found upper spray arm clogged, ordering upper spray arm, customer to install spray arm, left finish samples with customer no need to schedule a return visit; ordrng 1 WPW10317197 (upper spray arm)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that there was water found in produce drawer twice and things in drawers spoiled, doors are sealing, mullion is heating, unit is operating as designed"
David R.
REFRIGERATOR MAYTAG MCD2358WEM01 "Cc of ice and water filter. Talked to customer when I arrived, he said icemaker dispenser is working good. Advised that if the ice isn’t being used as often it might clump down at the bottom of the ice bucket. Water filter was stuck, got out. Water filter was maybe put in wrong because now it comes out and goes in easy. Op test ok."
Jason N.
WASHER MAYTAG MVWB835DW1 Installed correct console. Ran auto test and calibration. Op test good.
Dan H.
RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint of noisy operation, confirmed, found loose panel rattling, tightened, no noise, op test good"
Dan H.
COOKTOP ELE KITCHENAID KGCT305EAL0 "Installed new spark module, op test good"
Jeff M.
DRYER SAMSUNG DV42H5200EW/A3 Installed new part unit op tested good
Dan H.
COOK TOP WHIRLPOOL ACC6356KFB00 "Customer complaint that elements get too hot, elements are receiving 240vac, unit is operating as designed"
Jeff M.
DISHWASHER KITCHENAID KDFE304DSS0 The unit had glass in the drain pump. Unit op tested good
Gabriel P.
WALL OVEN WHIRLPOOL WOS72EC0HS01 Found UI fading black turn power off on breaker waited a minute turn back on it rebooted started working but there is a fading white line on screen ordering assembly control panel ; ordrng 1 W11351998 (ASSEMBLY CONTROL PANEL )
Joe O.
RANGE KITCHENAID KOCE500ESS01 Cc: door glass brokenNeeds outer door glass on microwave; ordrng 1 W10775493 (glass-door)
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Fz reading 10*, FF reading between 40-45*. Fz Evap top half thick layer of ice. FF Evap has no frost, used UV light, find pin hole leaking out refrigerant. Will need FF Evap, Compressor, filter dryer; ordrng 1 8201675 (compressor 375.02) and 1 W11116006 (evaporator 211.48) and 2 WPW10143759 (dryer 17.09)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc water always in bottom of dishwasher.some water will remain in the bottom of u it to keep pumps primed.started normal cycle unit washes.drained unit,unit drain.unit is operating as designed"
Jason N.
WASHER MAYTAG MVWB865GW0 "Installed control board, harness could not be found in home. Unsure of location. Ran auto test, op test no good. Spin basket shuddered a few times in spin Mode then stopped. Motor only humming. Ordering rotor and stator. Office to call customer to schedule, as she will need to notify her housekeeper when to be at the house. ; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 15 degrees, good frost pattern on evaporator , evaporator fan is running, compressor and condenser fan are running, thermistors are good, unit needs new control; ordrng 1 W11035835 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint frost build up in freezer and fridge is warm, confirmed excessive frost in frz, temp was -10 in frz and 50 ff, bottom of ff door not sealing gasket not touching cabinet at all on bottom, found bottom right flashing over liner peeled back, Called t, wpl customer service will be in touch with customer about the following steps"
Joe O.
WASHER WHIRLPOOL WTW8500DC5 "Cc: speaker sound like it’s under water when selecting cycles/ not always allowing selections, stops mid cycle intermittentlyEntered diagnostics found error f2e1 stuck key. Ran through keypad test. Found some keys would take a few times before they would allow to be selected. Ran auto test and calibration Needs control and ui; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)"
Corey L.
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer is leaking soap bubbles from vent in back, confirmed streaks of soap down back of unit, no error codes, ran quick cycle, unit filled suds drained out, cleared filter which wasn’t that bad, advised customer to remove screen trap at end of drain hose, also only use 1-2tbsp of an he detergent"
Corey L.
DISHWASHER AMANA ADB1400AGW1 "Customer complaint dishwasher not draining, no m/s tag, confirmed found debris in drain hose, cleared water and debris, found all but two of the pump fins have broken off, replaced with ts part, op test good; used 1 W10876537 (PUMP-DRAIN 75.23) from stock"
Nicholas F.
RANGE WHIRLPOOL WFE550S0HZ0 Installed new chord and terminal block started oven at 350 oven heats top burner turn on op test good.
Jason N.
WASHER WHIRLPOOL WTW4800BQ0 "Cc unit bouncing around and banging when in spinChecked tub suspension. Springs extremely weak. Unit needs suspension. ; ordrng 1 W10780045 (suspension8789), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Installed parts listed, held 28 “ vac 15 min, charged 5.5 oz of r134a, good frost pattern, op test good"
Corina B.
REFRIGERATOR MAYTAG MRT118FFFH01 "Recovered refrigerant, replaced cond and drier, pulled 28'vac w/ pump, watched, good, charged 3.7 oz. r134a, unit cooling, pressures good, op test ok no water to unit."
Gabriel P.
ICEMAKER KITCHENAID KUIC15POZP2 Call techline spoke andy ask me to check voltage to circulation pump for 12 v ac it had 11 he also said control might be running circulation pump all night when it not supposed to ordering control ; ordrng 1 W10747426 (pump) and 1 W11034363 (cntrl-elec)
Corina B.
FREEZER FRIGIDAIRE LFFH17F3QWC Replaced the control. Optest ok.
David R.
RANGE AMANA ACF3315AK "Put new module in, did not work. The other day the harness was giving 120v. Today it is not. Reading less than 1 ohm in the on position. Spark Harness NLA 31961901.**** part to be researched.; saved tckt"
Gabriel P.
REFRIGERATOR ELECTROLUX EI23CS55GS1 Found icemaker bar vented and leaking underneath also found vibration sound coming from back panel correct issue customer will think about repairing icemaker
Jason N.
RANGE MAYTAG MER8700DS1 "Installed bake element, ran bake test to 300 degrees. Op test good."
Jason N.
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc unit not cooling in ff and freezer. Checked temps, 25 in freezer, 45 in ff. Checked frost pattern on both evap. Heavy ice/frost on top coil in freezer evap. Indication of low refrigerant charge. Ran diagnostics test 4, both evap started frost pattern. Installed gauges, unit reading 12 psi low side, 170psi on high side on ff side, switched to freezer side, reading 8 psi on low side, 200 psi on high. System has restriction. Called wp techline, Chris told me to recover refrigerant. Install new drier and pull vacuum on system for 1/2 hr to make sure all non condensables are out, then recharge; saved tckt"
Jason N.
DRYER AMANA NED4655EW1 "Cc unit making thump soundFound screw stuck in front felt seal. Removed, installed customer supplied dryer repair kit. Ran dryer test w/clothes. No abnormal sounds from unit. Op test good."
Gabriel P.
WASHER ROPER RTW4516FW2 "Ran diagnostics no error code,ran manual test cold water and hot water working fine asking customer what issue she’s having .she said when she put it in casual it won’t fill and it will skip to spin would not go through cycle so I cancel diagnostics set it on casual cycle and it fill and agitate working fine I’m going to recalibrate machine and run auto test but machine working perfectly fine,opt test ok"
Jason N.
RANGE GE JKP55SP3SS "Cc unit not shutting of when canceling bakeCustomer stated temps continue to rise even if bake is canceled. Customer has to turn off breaker to shut down. He says this happens on both upper and lower. Customer using oven temp gauge and says he left something in oven to keep warm after shutting off and it got burnt. Ran bake test to 250degrees to watch relay cycles. Relays cycling as normal, temperature rises to 263 degrees after “250” has been reached. This is residual heating. Ran bake to 350 degrees, temps rose to 373 after “350” had been reached, canceled bake, waited 10 min, checked temps again. Temps stable. Op test good."
David R.
DISHWASHER WHIRLPOOL KDPE234GPS0 "Replaced dispenser, tested. Op test ok."
Dan H.
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section temperature at 12 degrees , evaporator fan is running, compressor is running, good frost pattern on evaporator , found air channel frosted shut, cleared, good airflow to fresh food section, doors are sealing, unit needs new thermostat, customer does not want repair at this time; ordrng 1 241537103 (control-temperatur 79.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Cc of ice maker. Not cycling on its own. Replaced icemaker from t/s. Aligned doors. Op test ok.; used 1 4317943 (ICEMAKER) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Reinstalled the ice maker. Optest ok
David R.
DRYER MAYTAG MED6000XW2 "Cc unit not working and making noise. Found unit powering on but won’t go into cycle. Outlet giving 240 to control. Door switch is good. Thermal fuse is good. Followed tech sheet for motor. Motor giving less resistance than it should, door switch no resistance. Idler pulley bad. Ordering motor, switch, idler.; ordrng 1 W10837240 (IDLER 24.60) and 1 W10847984 (switch 20.04) and 1 WPW10508324 (motor-drve 209.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR MAYTAG MFX2676FRZ00 Replaced the evap motor. Optest ok.
Dan H.
DRYER KENMORE 110.7084299 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, then burner shut off , igniter glowed burner did not light several times, unit needs new coils , customer does not want repair at this time; ordrng 1 279834 (2 coil gas valve set)"
Jeff M.
DRYER SAMSUNG DV220AEWXAA "One of the elements thermal fuse is open est only ; ordrng 1 DC96-00887C (FUSES), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc shortage of wire ?Pulled back cover, checked all wiring and connectors. Plugged in unit, let unit run for 10. Min., unit cooling, all functions normal. Tested ice dispense and water dispense, both auger motor and water valve actuated. Not exactly sure nature of complaint description, but unit looks and functions as designed. RH door has 3 small dents in door when arrived."
Gabriel P.
WASHER AMANA NTW4516FW3 Ran diagnostics no error codes ran calibration and auto test pass no signs of leak ran normal cycle no leaks check underneath unit no water spots asking customer for 4 large towels found transmission making loud crank noise took cover off underneath saw little bit of oil ordering gearcase ; ordrng 1 W11255272 (gearcase)
Dan H.
REFRIGERATOR AMANA ASD2275BRS01 "Installed new thermostat, op test good"
Corina B.
DRYER AMANA NED4655EW1 CC that the unit gets hot and there is scrapping sound. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found a screw in the gasket. Checked the heater cycling on and off properly. Optest ok.
Gabriel P.
WASHER WHIRLPOOL N/AAAAAAAAA Customer show me a view of and off balance I explain her ask her to give me 5 large towels and ran it to rinse and spin wants it got to the maximum speed I saw what customer was talking about basket was not gripping to the shaft it did not do that when I was here the first time customer will need a tub and shaft bearings also there is no model number on unit to look up for parts
David R.
DISHWASHER KITCHENAID KDFE104DWH5 "Arrived today, unit was pulled out. Customer showed me some wet spots on side and top. Water inlet port is all the way tight, no leaks. The piece itself that’s hooked up to the hoses has a hole that vents the air out( took picture), cannot change the design. Steam could rise up and be getting behind the insulation. Unit was running a cycle. No leaks coming from the front of underneath. Unit is working as designed. Op test ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint of ice build up, found frost building up on freezer section drawer, found door not closing completely, adjusted drawer, door sealing correctly now, op test good"
Gabriel P.
DRYER WHIRLPOOL MED6630HC0 "Found limenate floor in the back broken took picture explain customer that could be the cost off the pot all of water that was on floor when I arrive the first visiteverything started working fine,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW4950HW1 "Replace transmission,opt test ok"
Dan H.
REFRIGERATOR IKEA IX5BBEXDS00 "Customer complaint of loud buzzing noise, confirmed , found frost build up on evaporator hitting evaporator fan blade, cleared evaporator installed new thermistor, op test good ; used 1 W10902214 (THERMISTOR) from stock"
Gabriel P.
DISHWASHER AMANA ADB1400AGW1 "Replace control and dispenser,opt test ok,took core with me"
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced side panel, op test good"
David R.
WASHER MAYTAG MVWC565FW1 Cc of unit not draining. Found debris clogging up hose to drain pump. Removed all debris. Tested in service mode. Unit drained. Op test ok
Corina B.
WASHER WHIRLPOOL WTW4855HW1 entitlement is good. CC that the basket is loose. Advised cust that the basket sits on springs. Optest ok.
Joe O.
WASHER MAYTAG MVWB755DW0 "Cc: error code f3e1, and not going into spin cycleFound error code f3e1(pressure system fault. Ran auto test. Checked pressure hose from control to pressure dome. Checked good. Replaced control. Ran auto test and calibration. Op test ok"
Jason N.
RANGE KENMORE 790.7250901 "Cc unit oven not working smells of gasFound bake igniter not working, drawing 2.1a. Very weak. Replaced using truck stock. Ran bake test, op test good.; used 1 12400035 (IGNITER) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 CC that there is a noise in the ice maker. Found insulation inside the fan. Removed the insulation. Optest ok.
Corina B.
DRYER WHIRLPOOL WED4616FW0 CC that the door is hard to open and close. The door is opening and closing its working as designed. Replaced the timer and thermostat from surplus t/s. Started a less dry let run for 15 minutes timer moved. Optest ok; used 1 3387134 (THERMOSTAT ) from stock
Joe O.
DRYER MAYTAG MDG2500BWW Installed listed parts. Ran test cycle. Op test ok
Joe O.
WASHER MAYTAG MVWB835DW1 Installed control and ui. Ran auto test and calibration. Op test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed door, swapped all main components, op test good."
Joe O.
WASHER WHIRLPOOL WTW7500GW2 Installed listed partsRan auto test and calibrationOp test ok
Joe O.
REFRIGERATOR KITCHENAID KSSP48QFS05 "Cc: not coolingCustomer states they had the same issue 7 years ago and they had someone charge the system. Found temps in freezer at 35 degrees and ff section at 47 degrees. Found unit pulling .84 amps. Found unit leaking at evap and heat exchanger Connection. Needs evaporator, heat exchanger, compressor and drier"
Jeff M.
WASHER MAYTAG MVWB765FW2 I remove the para pants from underneath the agitator unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Installed new part unit op tested good
Joe O.
MICROWAVE GE JVM7195EF1ES Cc: unit hums when door is closedFound magnetron humming. Checked door switches for sticking. Found door switches functioning. Found control sending power to high voltage side when door is closed and unit not started. Needs main control
Jeff M.
FREEZER MAYTAG M1TXEGMYW01 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WETLV27HW0 Around the washer and dryer I was unable to duplicate any strange noises unit tested good
Joe O.
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: no powerFound unit not receiving power. Found light switch on wall controls power to dishwasher. Flipped switch, ran test cycle op test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replace control and thermister cab order opt test ok ,advise customer to wait 24hr also took core with me"
Corina B.
FREEZER GE TPX24BIBBWW CC that the unit is not cooling. Found the start relay wire not connected. Tighten the wire to the start relay. Waited 10 minutes unit is cooling. Optest ok.
Corey L.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint there was a slippery greasy substance on the floor the next morning after repair, since has been able to be cleaned, she requested we look under unit to see if anything is under there, removed kickplate, removed dust build up on condenser, no signs of a spillage or anything under the unit, we used a steamer no grease or oil used"
Gabriel P.
RANGE KITCHENAID KODE500ESS00 Replace parts opt test ok and clean glass
Gabriel P.
DISHWASHER WHIRLPOOL WDF520PADB3 "Found glass on drain pump,clear out ran diagnostics pass ran normal cycle and drain,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint light switch frozen in frz and not turning on, confirmed, tapped switch to clear ice, doors are sealing perfectly around, temp for freezer set to 3 temp was 10, adjusted temp to recommended, taking slides with"
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBK "The unit ice maker is getting power the unit needs a new ice maker est only ; ordrng 1 241798231 (ICE MAKER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that the fresh food door is not closing. Found a gap at the gasket. Raised the door with washers. Optest ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
Gabriel P.
REFRIGERATOR MAYTAG MFI2269FRB00 "Replace icemaker,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "Customer complaint of cooling loss, confirmed ff room temp, frz was 12, evap has a good frost pattern, evap fan not running, replaced with ts, op test good, advised customer to allow 24hrs for temps to settle; used 1 WP2315539 (MOTOR-EVAP) from stock"
Joe O.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Cc: not coolingFound ff evap frosted over, found freezer evap to only have a partial frost pattern. Found uv dye in ff section drain pan. pulled ff evap cover found uv dye coming from cap tube. Needs ff evap, compressor and drier; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Corina B.
DRYER FRIGIDAIRE FDE336RES1 "CC that there is burning smell and will not start. Found the door switch, open. A lot of lint around the heater. Will need a new switch and heater. Door switch is no longer available."
Corey L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced damper control, op test good, advised customer to allow 24 hours for temps to settle"
Corina B.
DRYER WHIRLPOOL MEDC465HW0 "CC that there is a burn mark and there is a burner smell. Advised cust the burn mark is where the heat comes from, checked outside vent, clear. No burning smell. The oils from the heater are what they were smelling. Cust is overloading the washer and dryer. Advised cust 6-8 bath towels is a full load. Optest ok."
Jeff M.
REFRIGERATOR GE ZISS420DRISS "The unit is not cooling there is no heat transfer. The compressor is pulling .4 A no frost pattern the unit needs a compressor heat exchanger evaporator filter dryer; ordrng 1 WR84X10038 (evap asm w/heater) and 1 WR86X10021 (refrigerator suction) and 1 WR86X96 (drier) and 1 WR87X10111 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER KITCHENAID KUDI01ILWH1 Replaced the links. Optest ok.
Corina B.
DRYER AMANA NED4655EW1 CC that there is a buzzing noise when turning on. Found a sock in the blower wheel. Removed the sock. Optest ok.
Jeff M.
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Corina B.
RANGE WHIRLPOOL WFG975H0HZ0 Replaced the control. Brought core back for return. Heated oven to 300*. Optest ok.
Corey L.
DISHWASHER WHIRLPOOL WDF770SAFZ0 "Installed sump asm, op test good, unable to get water mit mat installed due to unit on sublfloor"
David R.
WASHER WHIRLPOOL MVWC565FW1 "Customer had POP, purchased this year. No draining. Removed all water. Found some kind of metal object stuck in drain pump causing it not to drain and fan blades were broke apart. Replaced drain pump from t/s. Cleared codes. Ran service mode. Op test ok.; used 1 W10876600 (PUMP-WATER) from stock"
Dan H.
MICROWAVE KITCHENAID KMBS104ESS02 "Customer complaint of buzzing sound and kitchen lights flickering when in use, advised customer that the microwave needs to be on a dedicated circuit then lights will not flicker, placed glass of water in unit, heated for 1 minute, unit heated, no unusual noises heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc wet on inside of refrigerator . called whirlpool tech line advices customer to add food to refrigerator , sealed cabinet to liner"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Icemaker not cycling on it’s on. Replaced, watched call for water. Op test ok"
Gabriel P.
REFRIGERATOR GE PFCS1RKZHSS icemaker hole not blowing cold air they want me to replace fan motor; ordrng 1 WR60X10330 (blower fan duct)
Jason N.
REFRIGERATOR MAYTAG MFI2269VEM10 "Cc unit not making iceRan manually cycle jumped t to h, ice maker will not index. Unit needs ice maker. Replaced using truck stock. Retested manual harvest. Ice maker indexes and mold filled with water, op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cleared ice from evaporator , installed new cover and control"
David R.
WASHER MAYTAG MVWB855DC3 Replaced parts. Tested in mode 51/52. All components test good. Op test ok
Jason N.
DISHWASHER KITCHENAID KDFE104DSS3 "Cc unit not washing dishesRan diagnostics, no codes stored. Wash motor not turning on in diagnostics. Checked power to wash motor, good power at 119v. Unit needs wash motor.Replaced wash motor using truck stock. Ran wash test, unit filling washing. Cancel drained, checked for leaks. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Gabriel P.
RANGE WHIRLPOOL WOD77EC7HS01 Customer said it was installed new and already show error code f8e1 lower speed fan replac ; ordrng 1 W11261165 (cntrl-elec)
Jason N.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Recovered refrigerant, installed new compressor, brought system down to 29in/hg vacuum for 15 min. Shut off, watched gauges for any change, no change. Charged system with 5.5oz of r134a. Frost pattern starting, good heat on condenser. Advised customer to allow 24-36hrs. To allow unit to cool to desired temperature before restocking."
David R.
KITCHEN WHIRLPOOL WDT730PAHZ0 "Cc not advancing cycle. Found wash motor not working, 4-3 wash motor error code. Replaced wash motor from t/s. Ran service mode all the way through. Op test ok.; used 1 W11085683 (PUMP&MOTOR) from stock"
David R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc of noise when opening door. Found whole frame bent and cannot be bent back. Customer bought brand new, not scratch and dent. Will need a new tub and hinges and parts to go along with it; ordrng 1 W10909756 (TUB) and 2 W11174981 (SPRING)s and 2 WP8268961 (pad )s and 2 WP8268990 (bushing )s and 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT) and 1 WPW10544004 (door latch strike)"
Jason N.
DRYER KENMORE 110.6120201 "Cc unit no drying on sensor or timedChecked all thermals, all checked good. Checked timer contacts, A to B contacts open when time dry selected. Unit needs timer. Customer not repairing at this time, estimate only."
Dan H.
DISHWASHER KITCHENAID KDTE704DBL0 "Customer complaint that unit is not working at all, no buttons on user interface light up, stuck key test shows control is good, unit needs new user interface , user interface covered under extended warranty through 10/10/19; ordrng 1 WPW10537425 (panel-cntl 209.14)"
Jason N.
DRYER SAMSUNG DV45K7600EWA3 "Cc unit makes squealing noise when in useRan dryer cycle, slight squeal. Customer says it’s worse with clothes, unit needs belt idler pulley. ; ordrng 1 DC97-07509B (IDLER10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE KITCHENAID KFGD500ESS00 "Installed new gas valve, op test good"
David R.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced bellow, tested. Op test ok"
Joe O.
WASHER WHIRLPOOL WFW3090GW2 "Cc: not spinningRan diagnostics found no stored error codes, ran service test. No failures. Ran unit in spin cycle. Op test ok"
Dan H.
REFRIGERATOR GE GTS16GSHJRSS "Installed new evaporator fan motor, op test good"
Jeff M.
RANGE AMANA AGR5330BAS3 Installed new part unit op tested good
David R.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc of noise. Noise coming from fan, ordering other fan and damper just incase.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224591 (FAN WITH HARNESS.) and 1 WPW10479155 (control)"
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint that some led lights are out , confirmed, unit need new freezer section led light; ordrng 1 W11205083 (module 73.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER MAYTAG MDB7749AWM1 CC that the unit is not draining and there is a smell. Found the drain hose laying on the ground and clogged. Cleared the drain hose and raised the drain hose higher then the sink. Advised cust run run a cleaner threw the dishwasher. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5000DW2 CC that the unit will work on light loads. Cust is using a detergent that is not he detergent. Advised cust to only use he detergents. Ran diag no codes. Ran a calibration. Started a normal cycle with bath towels And a drain and spin. . Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Cc of noise from by icemaker. Aug motor is louder than normal. Looked and nothing was stuck or anything. Ordering motor, impeller and spacer.; ordrng 1 W10465946 (spacer) and 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)"
Jason N.
WASHER KENMORE 110.475326 "Cc unit not finishing cycles and codesRan diagnostics, found codes f28 for communication error between main board and motor control. Checked all connections and wiring to lock assembly and motor control, all connections tight, wiring looks good. Lock assembly functioning normally. Unit needs motor controller. Customer not repairing at this time, estimate only."
Joe O.
RANGE WHIRLPOOL WFG320M0BW0 Cc: knobs getting extremely hotFound hinge sitting slightly off allowing for hot air to escape through the top of the door. Realigned the door. Ran test bake to 350 degrees. Op test ok
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS00 "customer complaint of no cooling and unit keeps saying power outage, fc fan not running, found both Evans frozen over, cleared ice p, found ff thermistor in wrong location, corrected, found moisture in deli board area, ordering harness as well as control and to leave board unplugged until we return; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"
Nicholas F.
WASHER ELECTROLUX EFLS527UIW0 Installed dispenser drawer op test good
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed water tube and valve.tried to cycle ice maker it is not receiving correct power from control Only getting 3 volts.unit need control.; ordrng 1 W11043763 (cntrl-elec)
Jeff M.
DRYER SAMSUNG DV48H7400EWA2 The venting is plugged customers dry times are high enough it’s causing the machine to overheat. I gave her Gary’s number to clean the vents
Nicholas F.
WASHER MAYTAG MVWX655DW0 "Installed new gearcase and washplate also used hub from truck stock.ran factory cal cycle unit passed all cycles is still close caking unit need motor shifter and cam; ordrng 1 W10721967 (CAM) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve), used 1 W10528947 (HUB) from stock"
Corey L.
DISHWASHER GE GDT530PSD2SS "Customer complaint dishwasher not draining, confirmed found knock out plug still in new gd, removed, op test good"