We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Madison, OH 44057
Dan
Job Details:
05/10/2017
Customer complaint that unit is not cooling, freezer section temperature at 26 degrees, fresh food section temperature at 52 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.7amps, tapped the system, found in a 10" vacuum, added half charge, frost pattern improved, unit needs new compressor, evaporator, and filter drier; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 5/16 TUE !
We serviced a
WHIRLPOOL WASHER
Model MFW9700SQ1
Near Willoughby Hills, OH 44092
Dan
Job Details:
05/10/2017
Customer complaint that unit is making a loud noise during spin cycle, found bearings worn out, unit needs new inner and outer tubs and basket, customer does not want repair; ordrng 1 W10772607 (tub-outeR 273.10) and 1 W10772618 (tub-outer283.21) and 1 WPW10269756 (basket436.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Dan
Job Details:
05/10/2017
Customer complaint that ice maker is leaking and causeing ice cubes to freeze together in bin, cycled ice maker, ice maker ejected and filled, no leaks found from ice maker, repeated several times with same results, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Montville, OH 44064
Arthur V
Job Details:
05/10/2017
Checked unit out. Rollers,idler pulley and both belts in good condition. Customer cleaned out cabinet after inspection. Unit op test good; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Montville, OH 44064
Arthur V
Job Details:
05/10/2017
Found unit spin bearing very loud. Grease etc leaking from shaft. Needs bearing and stator Parts needed are 1-w10435302. And 1- wpw10419333---- motor stator covered under 10 yr parts only warranty ; ordrng 1 W10435302 (BEARING) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/16 TUE ! [**],
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Thompson, OH 44086
Arthur V
Job Details:
05/10/2017
Found unit needs drain pump Replaced with truck stock pump. Op test good ; used 1 280187 (PUMP-WATER) from stock, job compltd
We serviced a
MAYTAG WASHER
Model MVWB750WQ0
Near Munson Township, OH 44024
Robert A.
Job Details:
05/10/2017
Ran diagnostics, no codes, watched cycle, good, tested valves, good water flow, started rinse cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Chesterland, OH 44026
Robert A.
Job Details:
05/10/2017
Ran diognastics, restricted airflow and l2 voltage error, ran test cycle, checked power, good, ran unit, good air flow through unit, unit has foil venting that goes behind a cabinet, into a wall and out the roof, unable to check at end, ran auto test, all passed, ran normal cycle, good, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; Job Cmpltd, saved tckt [SdLink\291179a.png],
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Moreland Hills, OH 44022
Robert A.
Job Details:
05/10/2017
Reset burner caps, tested all burners, working correct, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDR710PAYM6
Near Cleveland Heights, OH 44118
Dan
Job Details:
05/09/2017
Customer complaint that unit is not cleaning dishes, placed glasses upright in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 83 degrees, explained to customer that soap needs 120 degrees to melt and wash properly, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed ; Job Cmpltd,
We serviced a
GE DRYER
Model GFDR270GH0WW
Near Painesville, OH 44077
Arthur V
Job Details:
05/09/2017
Found unit drum split. Needs drum assy order. GS; ordrng 1 WE21X10026 (drum assembly), schdld next appmnt for 5/16 TUE !,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details:
05/09/2017
Found unit off, turned on, comp and fans running, comp pulling .5 amp, tapped system, in 20" vac, added r134a, unit starting to cool, needs evap, comp, drier and discharge tube; ordrng 1 12002041 (kit,evap) and 1 W10309990 (compressor KIT) and 1 WP12532603Q (DISCHARGE TUBE), schdld next appmnt for 5/16 TUE ! [***],
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS0
Near Cleveland, OH 44139
Robert A.
Job Details:
05/09/2017
Ran diagnostics, no codes, checked sensor, good, set bake 350 deg, watched 25 min, checked temp, 353 deg, temp good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER DUET
Model WFW94HEXW2
Near Painesville Township, OH 44077
Dan
Job Details:
05/09/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from boot/door seal, wiped clean, no leaks, advised customer to wipe door and boot clean between loads, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Conneaut, OH 44030
Dan
Job Details:
05/09/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
WMH32519CT1 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details:
05/09/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
MGT8720DS02 MAYTAG
Model WALL OVEN
Near Columbia Township, OH 44028
Chad P.
Job Details:
05/09/2017
Found ignitor open. Replaced. Op test ok
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
05/09/2017
Found ff sections cooling correctly. Fz has frost build up on evap. Forced defrost. Thermistors and bimetal checks good. Unit is able to defrost. Changed defrost to standard. Possible defrost glitch or door left open. Advised to plesae allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
JSC24C8EAM00 JENNAIR
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
05/09/2017
Found icemaker turned off. Turned on and cycled. Found fill tube frozen. This is normal. Heater checks good and has 14 vdc. Will take a few cycles for line to defrost. Cc also that water is building up on the ff floor. Unit is condensating on the ff wall. Turned freezer warer to 0 to stop the dividing wall from getting to cold. This will also help the i.m. Fill tube. Some molding in unit. Advised to shut unit down and clean it out.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Painesville Township, OH 44077
Arthur V
Job Details:
05/09/2017
Found water valve seeping Needs replaced. Stack unit. Needs 2 men. Advised cust of options. Customer to call wlp then call us. ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 5/15 MON !,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEW
Near Maple Heights, OH 44137
Chris H.
Job Details:
05/09/2017
Customer complaint that unit shut off the other day but has recently been acting normal, frz temp at 3 ff temp at 39, evap has normal frost pattern, fans and compressor are running, air damper is operating as it should, unit needs the condenser coils cleaned badly, instructed customer on cleaning of coils, unable to duplicate issue at this time, customer may have experienced a power surge, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Geneva Township, OH 44041
Arthur V
Job Details:
05/09/2017
Chris. File number. 7719004576------unit leaking intermittent from dispenser. Called techline. Discovered customer using pod detergent in dispenser that calls for liquid or powder. Advised cust to not use pods in dispenser and to use pod directly in drum at beginning of wash if pods ate desired--- cust to change detergents and see what happens. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Streetsboro, OH 44241
Robert A.
Job Details:
05/09/2017
Found left rear corned dented, cosmetic only, plugged in and ran unit, drum turning, ran diagnostics, no codes, unit working correct, op test okOfr 1606002235; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Rootstown, OH 44272
Robert A.
Job Details:
05/09/2017
Cust stats that after the filter was changed, unit stopped making ice, reset connections, cycled i/m, good, low water pressure, talked w/cust, unit is hooked up to a reverse osmosis system, not enough water pressure for unit, suggest bypassing ro system, op test ok; Job Cmpltd, saved
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Freedom Township, OH 44266
Robert A.
Job Details:
05/09/2017
Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KDTE204EWH1 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details:
05/09/2017
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details:
05/09/2017
Found fill tube frozen. Cleared ice and observed. No leaking. Op test ok. Advised to please allow 24 hrs to fill basket. ; Job Cmpltd
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
05/09/2017
Found fr leg not leveled. Adjusted leveling and ran service test mode and drain spin. Advised on features and operations. ; Job Cmpltd
We serviced a
MFI2269VEQ3 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
05/09/2017
Found duckbill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok.
We serviced a
WDF770SAFZ1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44109
Chad P.
Job Details:
05/09/2017
Found filter and cover dislodged. Corrected ran normal wash. Operations check normal. Ran service test mode. No stored faults. Completed with no faults. Reset and calibrated sensor. Op test ok.
We serviced a
ADB1300AFW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Chad P.
Job Details:
05/09/2017
Installed control op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ABB1927DES
Near Rocky River, OH 44116
Chris H.
Job Details:
05/09/2017
Installed new icemaker, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details:
05/09/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW8740DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Jeff M
Job Details:
05/09/2017
Customer had a lint trap on the drain hose remove the trap unit drain fine; Job Cmpltd,
We serviced a
WRS322FDAB05 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
05/09/2017
Customer did not have the filter in correctly; Job Cmpltd,
We serviced a
WED7300XW WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Jeff M
Job Details:
05/09/2017
The unit heats up the unit is gettin 240vac i found poor air flow. Cust will need too clean the vents ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Fairview Park, OH 44126
Chris H.
Job Details:
05/09/2017
Customer complaint that unit is not dispensing ice, found freezer door deformed not fully depressing switch, taped switch to get customer by, unit needs a new lf ff door, ordering door contacted cp ; ordrng 1 W10855083 (LF FF DOOR), schdld next appmnt for 5/15 MON !,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44109
Chris H.
Job Details:
05/09/2017
Customer complaint that unit is not spinning properly, power source has a hot/ neutral reverse, entered diagnostics found off balance code and overloaded, started service cycle, unit is not draining properly, found sock lodged in drain filter, removed inner basket, removed debris, leveled unit, unit is now operating as designed ; Job Cmpltd,
We serviced a
KDRU783VSS03 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details:
05/09/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44124
Jeff M
Job Details:
05/09/2017
When she had the door swapped the bottom hinge was put on upside down and reinstalled the hinge the proper way and applied a little bit of pressure for the door to sit right unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Parma Heights, OH 44130
Chris H.
Job Details:
05/09/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h, icemaker cycled, icemaker is not sending 120 volts to the water valve, unit needs a new icemaker, installed new icemaker from ts, mold filled during fill supply line began to leak tightened connection, op test good; used 1 TJS3810 (APPLIANCE BULB), and 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld tckt [SdLink
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brooklyn, OH 44144
Chris H.
Job Details:
05/09/2017
Customer complaint that unit has a heating problem, unit has no power cord attached, heater has continuity, thermal cutoff checks good, thermal fuse checks good, centrifigal switch moves freely, unable to fully test as a forklift is parked in front of the only 240 outlet, explained to manager, unit tested good to the best of techs abilitys; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEH00
Near Parma Heights, OH 44130
Chris H.
Job Details:
05/09/2017
Customer complaint that unit is freezing items such as vegetables in the ff section, temps at 38 in ff section, customer concerned about gaps in liner, siliconed gaps, units temps are perfect, customer showed pop, updated dop, unit is operating as designed ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Parma, OH 44129
Chris H.
Job Details:
05/09/2017
Customer complaint that unit is making noise and will only run while pressing and holding the start button, removed rear panel found debris lodged in the blower housing,removed debris, op test good ; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Garfield Heights, OH 44125
Chris H.
Job Details:
05/09/2017
Found frame on right side of unit bent, damage will no have an effect on functionality of unit, installed new panel, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44110
Chris H.
Job Details:
05/09/2017
Customer complaint that unit will not advance cycles, also concerned about wet clothes at end of cycle? Found drain tube lower than unit creating siphoning effect, corrected drain hose, diagnostics ran long fill no fill, overloaded, cleared codes, started unit with load of towels finished with normal dampness, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Rocky River, OH 44116
Dan
Job Details:
05/09/2017
Recovered refrigerant, installed filter drier and rollers, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.44oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; Job Cmpltd, saved tckt [SdLink\291269d.png], save
We serviced a
ROPER WASHER
Model RTW4516FW0
Near Avon, OH 44011
Dan
Job Details:
05/09/2017
Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44053
Dan
Job Details:
05/09/2017
Installed new timer, t-x and t-f contacts both open, talked to gs unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/15 MON 8
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Avon, OH 44011
Dan
Job Details:
05/09/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temp at 66 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac from power supply box, compressor did not start, compressor is seized, unit needs new compressor; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/15 MON !
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details:
05/09/2017
Called Techline, spoke with John, dishwasher is manufactured with components that do not give off an odor, stated to clean at least once a month, said to make sure there is a high point/ air gap for drain line, which there is, said that it has to be mineral related with the water, SR#7719002092.; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY06
Near Geneva, OH 44041
Arthur V
Job Details:
05/09/2017
Found unit not going into defrost. Heater and bi metal check good. Needs jazz bd. Replaced with truck stock and programmed control for code 01. Put unit into forced defrost. Unit started to defrost. Cyst to leave off for 24 hrs to completely defrost and then restart unit ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
05/09/2017
Replaced UI, all LEDs function now, customer has had sound concerns, played a video on his cell phone, hard to discern exactly what is going on in cell video, documenting in PVR for customer, unable to troubleshoot sound issue further at this time.; Job Cmpltd
We serviced a
MFI2269FRZ00 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
05/09/2017
Found ice build up on the evap. Found the ice maker seal completely off. Took steamer and steamed the ice. Talked to GS and he said this could be the reason why there is ice build up. Replaced the seal. Optest ok.; Job Cmpltd,
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina H
Job Details:
05/09/2017
Cust showed pop, pic sent. Ran diag, no codes. Ran a calibration. Ran a drain and spin. Advised cust when running a drain and spin to have more clothes then just one article of clothes. The outer shell had burrs in the middle. Cust did not want to replace. Took sandpaper and filed down the burrs. Cust is happy with it. Optest ok. ; Job Cmpltd
We serviced a
GDS18LBR/GDS18SB GE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina H
Job Details:
05/09/2017
CC that its not cooling. Ff 53.8* fz 40.8. Amp draw 1.5 dropped to 1.1 watt 137 Found the evap front right cover in ice. Steamed the evap. Checked the heater, bi metal, timer all checked good. Will need a evap, dryer filter, heat exchange. Had Greg check for the evap. The evap is no longer available.
We serviced a
MAV8600AWW WHIRLPOOL
Model WASHER
Near Chester Township, OH 44026
Corina H
Job Details:
05/09/2017
We serviced a
MDBF550AWB WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
05/09/2017
Crack in bottom of tub, ran inquiry, has 240 month part and labor, no charge to customer, no part number on breakdown, GS to research further, advised customer
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details:
05/09/2017
Ran diagnostic cycle, no error codes logged, heating element is warped and has corrosion on it, ordering a heating element, allow unit to complete test cycle and observed, went through test fine, ; ordrng 1 W10703867 (heater)
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details:
05/09/2017
Placed unit in test 4 to drive three way to home position, evacuated system, replaced compressor and drier, drier that came with compressor was damaged, used one from t/s, went to access RC evap, found it completely frosted over, this was causing issues not the sealed system, defrosted RC evap, pressure tested system, no restrictions, pulled system to 30" vacuum for 15 minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system, ordering fan and thermistors for RC defrost issue; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), used 1 WPW10143759 (DRIER)
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
05/09/2017
With units history, Called Techline, spoke with TJ, gave history, deemed non-repairable, file SR#7718991995,
We serviced a
KDTE204ESS1 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Jeff M
Job Details:
05/09/2017
The right ajuster is broke
We serviced a
WTW7340XW WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details:
05/09/2017
Unit is leaking water bearings are very loud also the winter drum is hard to remove a new hub is needed also; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (HUB) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR),
We serviced a
KUDC03FVSS0 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Jeff M
Job Details:
05/09/2017
Found the rinse aid cap was burned melted from the heating element that was causing the smell customer has been also filling the rinse aid with the cap Not sealing properly which was causing a lot of suds in the unit and for it to leak customer is more than capable installing the new cap
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details:
05/09/2017
Found liner seperating cauing doors to be uneven. Needs fz door replaced. Acvised it will take a while for door to come in. If it arrives and we have not contacted you for install appt please contact the offic
We serviced a
RF367LXSQ4 WHIRLPOOL
Model RANGE
Near Perry, OH 44081
Corina H
Job Details:
05/09/2017
CC that the breaker keeps tripping. Found the term block is melted to the frame. Will need a new term block and cord.
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Corina H
Job Details:
05/09/2017
CC that the dw is not cleaning the dishes. Ran diag. No codes. Ran a test cycle. Water just sat there. Removed front panel. Checked the light blue wires to the wash motor open and 120 v. Will need a new pump and motor. Talked to GS to order the part. ; ordrng 1 WPW10605057 (pump&motor),
We serviced a
WDF320PADB2 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina H
Job Details:
05/09/2017
Found the lower spray arm fell off and melted to the heater. Will need a new lower spray arm. Talked to GS to order part. Cust said he could install part does not need a return visit. ; ordrng 1 WPW10319027 (arm-spray),
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Westlake, OH 44145
Dan
Job Details:
05/08/2017
Customer complaint of loud noise during spin cycle, found bearings worn, unit needs new bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING105.51) from stock, Cllctd $362.30 CC Ref # 707128721, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Westlake, OH 44145
Dan
Job Details:
05/08/2017
Customer complaint of loud noise during spin cycle, found bearings worn, unit needs new bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING105.51) from stock, Cllctd $362.30 CC Ref # 707128721, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details:
05/08/2017
Replaced vent no good same issue called GS--- called wlp techline again and talked to Robert--file number7718999298 Robert talked to enginering and i was told to replaced motor sump assy and main control. ; ordrng 1 W10817264 (cntrl-elec) and 1 WPW10605059 (pump&motor), schdld next appmnt for 5/15 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Williamsfield, OH 44093
Robert A.
Job Details:
05/08/2017
, Cust had issue with cooling. Cust unplugged unit for 3 days and unit is now working properly. Temps good. Baffle opening and closing and evap fan motor is working. Both gaskets (fresh food ) need replaced and shelf for crispers needs replaced. Peice broken off of center rail. ; ordrng 2 W10571956 (gasket-fip)s and 1 WPW10326469 (rail-centr), schdld next appmnt for 5/12 FRI !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Jefferson, OH 44047
Arthur V
Job Details:
05/08/2017
Found no voltage to fill valve --- found voltage to float switch and found float switch good. Needs control --; ordrng 1 W10906430 (CONTROL ), schdld next appmnt for 5/15 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
05/08/2017
Installed valve, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Aurora, OH 44202
Robert A.
Job Details:
05/08/2017
Found comp not running, just buzzing, used jumper on comp, ng, stuck rotor, tapped system, 60psi, needs comp and drier
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
05/08/2017
Found idler pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Garrettsville, OH 44231
Robert A.
Job Details:
05/08/2017
Ran diagnostics, fill code, tested valves, good flow or water, suds code, excess soap, suggest using less soap, tested panel, good, ran wash cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Brimfield Township, OH 44240
Robert A.
Job Details:
05/08/2017
Attached pigtail, plugged in, unit powered on, pressed start, unit running and heating, op test okOfr. 2500001607; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Paul H.
Job Details:
05/08/2017
Adequate room size for intake air, tumbles and heats, exhaust air flow is issue, venting needs cleaned all the way to the outside, recommend semi rigid, flexible is what is installed currently; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details:
05/08/2017
Unit was not level, adjusted, ran a rinse and spin with two big blankets, went through fine, proper extraction, op test ok.; Job Cmpltd,
We serviced a
106.54606300 KENMORE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details:
05/08/2017
Replaced start device on compressor, fired right up, waited a few minutes to observe cooling, the room is about 70F, unit has been unplugged since last visit, after about ten minutes, bottom coil of evaporator is 48.8F, dropping at a good rate, op test ok.;
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details:
05/08/2017
Replaced bellow, op test ok.;
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details:
05/08/2017
Started a wash to check for leaks, found none, discussed leaking symptoms with customer, stated it occurs intermittently and drips from either side when it occurs, discussed how certain items being loading in a manner that deflects water to front lip of tub could cause this, ran a diagnostic cycle to check overall performance, everything checked fine, no errors, visually inspected sprayarms, good, op test ok.; Job Cmpltd
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
05/08/2017
Replaced harness, ran diagnostics, cleared error history, ran auto test, proceeded through test fine, started three different cycles afterwards to double check, all started fine, op test ok, also noticed a scratch on top panel that was not done by me, pointed out to customer.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details:
05/08/2017
Icemaker was not receiving any power at point l/n i unpluged the ice maker and found that the seconed pin down was recessed into the plug. I pushed the pin back in place the ice maker was gettin 120vac unit op tested good ; Job Cmpltd,
We serviced a
KFDD500ESS02 KITCHENAID
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details:
05/08/2017
Called wp tl file# 7718981848 The unit has the nonstick enamel coating peeling off see pictures I called Whirlpool Tech one they will submit the claim over for research possible replacement nonrepairable; Job Cmpltd,
We serviced a
LWA30BW WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details:
05/08/2017
The washer belt was slipping i cleaned the pulleys off there was a bit of Grease fron the tranny unit op tested good ;
We serviced a
KBSD618ESS00 KITCHENAID
Model REFRIGERATOR
Near Bentleyville, OH 44022
Jeff M
Job Details:
05/08/2017
Dispenser has water leaking down the front was unable to duplicate issue I clean the water out watched it for 20 minutes could not find any water reforming. What I'm suspecting to be the issue is the running water drip when they remove their cup from the water dispenser and it's overflowing the dispenser simulating a leak; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details:
05/08/2017
Confirmed strong plastic take in water. Avised that unit is so new that this is normal and nothing can be done. Advised to keep flushing outnthe system and over time this issue will go away. ; Job Cmpltd
We serviced a
GI6FDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
05/08/2017
Parts code S38253Found duckbill failed. Removed and installed drain tube kit. Cleared lice and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KFXS25RYMS4 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
05/08/2017
Found freezer light switch stuck. Corrected. Reset filter status light and showed cust how to do it. Op test ok.
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
05/08/2017
Found that if door has been closed for a couple minutes and control is not prompted unit goes idle. Door must be opened and closed again or start key must be pressed to wake the control op. Op test ok.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Streetsboro, OH 44241
Robert A.
Job Details:
05/08/2017
Installed bellow, op test ok; Job Cmpltd,
We serviced a
GE WASHER
Model PFWS4605LOMG
Near Painesville, OH 44077
Arthur V
Job Details:
05/08/2017
Found door hanging and not closing properly. Tightened screws holding door to hinge and door closing properly now. Called ge techline about smart dispenser system for the unit (see pics) ----customer cleaned out tank and i took hoses off and cleaned them out. Ran pump test and unit working now customer to monitor ; , Job Cmpltd,
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details:
05/08/2017
Found unit making a loud buzzing noise behind the control panel only when unit is being run on convect bake at high temps. Noise only exists when convect fan runs. Removed oven and ran unit on convect bake at 450. Noise reduced but still existed. Tightened boards, panels and screws in the area. Reinstalled unit and ran convect nake again at 450. Noise did not return. Spoke with fb on matter. ; Job Cmpltd, saved tckt [SdLink\291007a.png], saved tckt [SdLink\291007b.
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details:
05/08/2017
Operations with washer normal. Cust dryer vent is packed full. Advised cust to change vent wit metal flexline and dry times will go back to normal. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details:
05/08/2017
Start button switch poped out the its clip. I put the start switch back and correct position show the customer how to properly press start on the dryer unit tested good; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details:
05/08/2017
Operations with washer normal. Cust dryer vent is packed full. Advised cust to change vent wit metal flexline and dry times will go back to normal. ; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Robert A.
Job Details:
05/08/2017
Found key working, light not changing, checked c/b, stuck relay, needs bd; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 5/15 MON !,
We serviced a
MVWB850YG0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details:
05/08/2017
Installed parts listed. Op test ok. ; Job Cmpltd,