Service History 1408 | Freds Appliance

We serviced a

MDBH979AWS3 MAYTAG

Model DISHWASHER

Near Elyria, OH 44035

Paul H.

Job Details: 04/27/2017

Start button not working, invoked diagnostics, ran through service test, tried pressing start again to advance through steps, nothing, unit needs UI,; ordrng 1 W10811155 (panel-cntl)

We serviced a

JIM158XYCX1 JENNAIRE

Model ICE MAKER

Near Westlake, OH 44145

Paul H.

Job Details: 04/27/2017

Ran diagnostics, went through test very quickly, ran again manually this time, went through all steps correctly, replaced valve per service pointer, intermittently shuts off completely, no light, checked wiring, no loose connections found, unit cut off right after starting it, outlet is good, needs main control; ordrng 1 WPW10485960 (cntrl-elec),

We serviced a

WGE745C0FS00 WHIRLPOOL

Model RANGE

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/27/2017

Bulb is out in lower oven, explained that this is not covered under warranty but we would order as a one time courtesy, also had me check convection fan, definite noise, wobbling, not sure if shaft or blade assembly is culprit, ordering both; ordrng 1 8009 (light bulb) and 1 W10794042 (nut) and 1 W10794420 (motor-fan) and 1 W10819914 (fan-convct)

We serviced a

KUDS30IXBL4 KITCHENAID

Model DISHWASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/27/2017

Unit is leaking out of right front, unit is level, gasket appears worn at bottom right where leaking is happening, ordering gasket; ordrng 1 W10300924V (gasket),

We serviced a

WTW7300DW0 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 04/27/2017

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 04/27/2017

Replaced defrost control, op test ok.; Job Cmpltd,

We serviced a

NFW7300WW00 AMANA

Model WASHER

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 04/27/2017

Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:

We serviced a

NFW7300WW00 AMANA

Model WASHER

Near Olmsted Falls, OH 44138

Alice M.

Job Details: 04/27/2017

Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:

We serviced a

WFW9640XW00 WHIRLPOOL

Model WASHER

Near Bainbridge Township, OH 44023

Jeff M

Job Details: 04/27/2017

Washer was pretty loud during a high-speed spin cycle the inner drum had no play drum bearings appear to be good I took the belt off and spun the motor I can hear a little bit of noise coming from the motor and I can hear almost no noise for the tub the unit needs a new motor; ordrng 1 WP8182793 (MOTOR)

We serviced a

M1TXEGMYW MAYTAG

Model REFRIGERATOR

Near Wickliffe, OH 44092

Jeff M

Job Details: 04/27/2017

Things in the fridge raider were freezing I adjusted the temperature in explain to him that things on the top shelf by the vent will freeze unit tested good; Job Cmpltd,

We serviced a

WED8500SR0 WHIRLPOOL

Model DRYER

Near Gates Mills, OH 44040

Jeff M

Job Details: 04/27/2017

Installed new part unit op tested good ;

We serviced a

MHWE300VF MAYTAG

Model WASHER

Near Reminderville, OH 44202

Jeff M

Job Details: 04/27/2017

I found a thumbtack lodged inside the pump I remove the thumbtack unit tested good; Job Cmpltd,

We serviced a

WMH53520CS5 WHIRLPOOL

Model MICROWAVE

Near Solon, OH 44139

Jeff M

Job Details: 04/27/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

TPX21PRXD WW GE

Model REFRIGERATOR

Near Auburn Township, OH 44023

Jeff M

Job Details: 04/27/2017

The drain in the back was frozen I steamed the drain out unit tested good

We serviced a

ADB1300AFW1 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44118

Chad P.

Job Details: 04/27/2017

Found wash motor not running. Motors ohms out of range. Control is sending out power. Needs sump assy replaced.

We serviced a

WFW9550WL00 WHIRLPOOL

Model WASHER

Near Columbia Station, OH 44028

Chad P.

Job Details: 04/27/2017

Found hole in pressure switch hose. Patched but needs replaced.

We serviced a

MGDX655DW2 MAYTAG

Model DRYER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/27/2017

Found timer grinding and not heating in the more dry setting. All other settings are working. Needs timer replaced. ; ordrng 1 WPW10642928 (TIMER. ),

We serviced a

KUCS03FTSS3 KITCHENAID

Model COMPACTOR

Near Broadview Heights, OH 44147

Chad P.

Job Details: 04/27/2017

Found drive gear broken. Needs replaced. Comes as kit. ; ordrng 1 882699 (gear-drive, KIT),

We serviced a

GI6SARXXF02 WHIRLPOOL

Model REFRIGERATOR

Near Wickliffe, OH 44092

Chad P.

Job Details: 04/27/2017

Found duck bill failed. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

MAV6000AWQ MAYTAG

Model WASHER

Near Euclid, OH 44132

Chad P.

Job Details: 04/27/2017

Installed pump. Op test ok.

We serviced a

WRF555SDFZ01 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chad P.

Job Details: 04/27/2017

Installed door and switch. Op test ok. ; Job Cmpltd

We serviced a

ISC23CDEXY02 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 04/27/2017

Found unit running and cooling correctly at this time. Aligned doors and corrected ice basket alignment to auger. Op test ok. ; Job Cmpltd

We serviced a

MHW3505FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/27/2017

Found flood safe hoses tripped. Advised to replace with non flood safe. Op test ok. ; Job Cmpltd

We serviced a

WTW8500DR2 WHIRLPOOL

Model WASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 04/27/2017

No stored faults. Ran calibration and mixed loads. Advised on setting. Cust showed pics of clothing with residue on it. Operations check normal with washer. Advised to take issues up with cust service if needed. ; Job Cmpltd

We serviced a

NTW4700YQ0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44105

Brian B

Job Details: 04/27/2017

CC of clothes coming out wet. Ran diag.. no codes.. leveled machine. Reset power.. Ran calibration and auto test. Ran a rinse and spin with clothes. Completed cycle. Clothes came out ready for dryer. Optest ok.;

We serviced a

WTW8040DW2 WHIRLPOOL

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 04/27/2017

CC that machine shuts off.. ran diag. F7E0.. loss of power to control. Found worn outlet. When cord is jiggled, loss of power at control. Plugged into another outlet. Ran ser cycle. Optest ok.; Job Cmpltd,

We serviced a

WRX735SDBM00 MAYTAG

Model REFRIGERATOR

Near Sheffield, OH 44054

Brian B

Job Details: 04/27/2017

Found machine at room temp and shut off on control. Turned on. Machine started cooling. Ran diag.. all systems are functioning correctly.. advised customer on how to turn machine on and off. Optest ok.; Job Cmpltd,

We serviced a

WFG515S0ES1 WHIRLPOOL

Model RANGE

Near Elyria, OH 44035

Brian B

Job Details: 04/27/2017

CC that oven sometimes lights and other times dies not light. Sometimes oven will heat to 350 and then will not relight. Checked outlet. Proper polarity and ground. Customer stated that sometimes he can hear 4 clicks and then oven will shut down. This is intermittant ignition. Replaced ignitor from t/s. Grounded burner with a # 12 stainless screw. Set oven to 350. Oven lit on first click. Waited for oven to cycle several times. Burner relights every time. Advised customer to monitor and place another call if problem returns. ; (created new UIS, deleted prior attachment to UisID 113864), used 1 WP9758079 (ELECTRODE-BAKE BURNER) from stock, Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, OH 44011

Brian B

Job Details: 04/27/2017

Found machine full of water. Plugged in and cancelled cycle. Machine drained out. Ran diag.. f7E5 code, shifter fault... checked for friction on drive train . None found.. checked lower components. Found cam had come apart and is melted. Replaced from t/s. Ran calibration, auto test, and rinse and spin.. optest ok...; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

We serviced a

KBLO36FMX01 WHIRLPOOL

Model REFRIGERATOR

Near Bay Village, OH 44140

Brian B

Job Details: 04/27/2017

Found machine not defrosting. Removed evap cover. Solid ice. Placed machine into diag, step 7, defrost. Display reading 02 for open bimetal. Ohmed out bimetal. Closed. Ohmed out wiring from bimetal to board. Pink wire open.. Found found loose wire in connector from main board. Repaired wiring. Tested defrost circuit. Optest ok.

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Lakewood, OH 44107

Brian B

Job Details: 04/27/2017

Updated pop.. sent pic. Found drain hose laying on floor. When machine is plugged in, drain pump starts running. Machine is in safety drain mode. Let run for 10 min. Control reset. Ran diag. F8E1 code, no fill, long fill. Cleared code. Ran calibration, auto test, and drain and spin. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Parma, OH 44129

Dan

Job Details: 04/26/2017

Customer complaint that unit takes too long to dry clothes, unit is receiving proper power from supply, started timed dry cycle, unit did not heat, ran diagnostics found f4e4(L2 line voltage error), f4e3(restricted airflow), f4e1(heater relay or connector problem) error codes, found heating element open, element is receiving 240vac, unit needs new heating element; ordrng 1 WP8544771 (element), schdld next appmnt for 5/1 MON !,

We serviced a

KDTE504DSS0 KITCHENAID

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 04/26/2017

Unit cuts off during cycle, started diagnostic cycle and unit had no errors but it cut off as soon as it began to fill, and beeped as if it was done, went back into diagnostics, same thing, no error codes, cut off and beeped, started a normal cycle and it filled and began washing, cancelled, ran SB inquiry, has parts coverage on main control and UI, spoke with GS, verified polarity correct at junction, unit needs main control, ok to order; ordrng 1 W10866116 (cntrl-elec),

We serviced a

GSS20GEWRCC GE

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 04/26/2017

Installed heater kit, waited for heater to warm up, tested, no flow, called GE, door has to be manually thawed, 5-24 hours door open, tape door switch and cover opening with cardboard, advised customer to do so, leaving ticket open for;

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near LaGrange, OH 44050

Paul H.

Job Details: 04/26/2017

Handles sent appear to be wrong, ordering correct part number; ordrng 1 W10861225 (handle)

We serviced a

CVM1790SS2SS GE

Model MICROWAVE

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/26/2017

Replaced door switch, fan and interior light on constantly, RY1 is stuck shut, need another control board; ordrng 1 WB27X10866 (pwb(pcb) asm sub), schdld next appmnt for 4/27 THU 12-5, saved tckt [SdLink

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Paul H.

Job Details: 04/26/2017

Replaced defrost control, cleared ice, turned unit on and found evap fan motor not running now, checked for voltage to fan motor, present, checked motor, open, need to order; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 4/27 THU !, saved tckt [SdLink

We serviced a

WRF560SEYM04 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44120

Corina H

Job Details: 04/26/2017

CC that the ff door is not opening easy. Found the plastic piece of the door has broken off. Sent pic. The door cam is worn down. The bracket is broken. Ofiice to order parts. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket) and 1 WPW10470155 (cam-door

We serviced a

5400485 FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, OH 44113

Corina H

Job Details: 04/26/2017

Office to reseach the cost, to modify the refrigerator. The cust. Wants it to start cooling again.

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near North Olmsted, OH 44070

Chris H.

Job Details: 04/26/2017

Installed new control, unit would not enter manual test cycle for calibration then began flashing communication error again, talked with gs checked magnet in lid lock, ordering console and lid lock, took core for return ; ordrng 1 W10838672 (console) and 1 W10861642 (latch),

We serviced a

MVWC555DW0 MAYTAG

Model WASHER

Near Middleburg Heights, OH 44130

Chris H.

Job Details: 04/26/2017

Customer complaint that action appliance was out due to unit not spinning, they stated they replaced the actuator, this was not the problem, inner basket has rounded out on the gearcase shaft, unit needs a new inner basket, basket is covered under maytag factory warranty, spoke with gs ordering part ; ordrng 1 W10752719 (basket),

We serviced a

WED8600YW0 WHIRLPOOL

Model DRYER

Near Warrensville Heights, OH 44128

Jeff M

Job Details: 04/26/2017

Do unit will not turn on the relay clicks and that's it there is an F1E1 ccu fault code the unit is receiving 240 V AC unit needs a new control.; ordrng 1 WPW10432259 (CONTROL),

We serviced a

AMANA WASHER

Model NTW4651BQ0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/26/2017

Found unit very liud in spin. Needs gearcase. Also getting a error code for spin sensor. Also needs actuator. Est =-parts needed are 1- wpw10006355. And 1- w10771759. Cust does not want repaired. ; , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Rootstown Township, OH 44272

Robert A.

Job Details: 04/26/2017

Found bellow torn, replaced, ran diagnostic cycle, op test ok; Job Cmpltd, saved tckt [SdLink\290689a.png], saved

We serviced a

KDTE704DPA0 KITCHENAID

Model DISHWASHER

Near Pepper Pike, OH 44124

Jeff M

Job Details: 04/26/2017

Unfortunately I miss clicked and ordered the incorrect rails I ordered the rails for the bottom rack instead of the middle rack. I need to reorder rails I have the old ones for return.; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R),

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Willoughby, OH 44094

Jeff M

Job Details: 04/26/2017

I missed click and ordered the wronge part. I showed the cust how too put the seal in when he gets the part. Cust will call back if there is a issue ; ordrng 1 W10300924V (SEAL)

We serviced a

WFG510S0AW1 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Chad P.

Job Details: 04/26/2017

Cc complaint that unit get up to temp and then stops heating but keeps the display at thenset temp. Ran bake at 350f. Unit froze at 100f for a period of time and stopped heating. Restarted bake cycle and unit heated to 400f. Misfired on attempt to reignite. Needs control, sensor and ignitor harness replaced.

We serviced a

MVWC425BW1 MAYTAG

Model WASHER

Near Brooklyn, OH 44144

Chris H.

Job Details: 04/26/2017

Customer complaint that a sheet got stuck under the wash plate, showed customer how to remove wash plate in case issue happens again in the future, unit is operating as designed; Job Cmpltd,

We serviced a

MVWC425BW1 MAYTAG

Model WASHER

Near Brooklyn, OH 44144

Chris H.

Job Details: 04/26/2017

Customer complaint that unit is dripping water into the basket, u its water valve has malfunctioned, gave customer estimate, customer will repair themselves;

We serviced a

HSS25ATHBCBB HOTPOINT

Model REFRIGERATOR

Near Cleveland, OH 44102

Chris H.

Job Details: 04/26/2017

Evacuated system, removed old compressor, installed new compressor and dye drier, vaccumed into 28 inch watched for 15 minutes, filled with 4.75 ounces of freon, frost pattern developed, customer to monitor ; Job Cmpltd

We serviced a

MED3500FW0 MAYTAG

Model DRYER

Near Parma, OH 44134

Chris H.

Job Details: 04/26/2017

Customer complaint that units cabinet is live with electricity, L1 and neutral were reversed, corrected lines, op test good ; Job Cmpltd

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, OH 44144

Chris H.

Job Details: 04/26/2017

Icemaker feeler arms were broken as well as the shutoff arm, replaced icemaker from ts, icemaker filled, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

WRF989SDAB00 WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Corina H

Job Details: 04/26/2017

Replaced the reservoir. Optest ok. ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Corina H

Job Details: 04/26/2017

CC that the machine will not spin. Plugged unit in, found the spin light was on. Held start/pause button till it cleared the light. Ran diag, no codes. Ran auto test and calibration. ran a quick wash. Advised cust to use 1-2 tablespoons of laundry deterent. Optest ok. ; Job Cmpltd,

We serviced a

WTW4616FW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44107

Corina H

Job Details: 04/26/2017

Replaced the control. Ran calibration test and drain and spin. Advised cust to move the washer off of the plywood. Optest ok. Brought back core for return. ; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Cleveland, OH 44111

Brian B

Job Details: 04/26/2017

CC that door is hard to close. Leveled machine. Adjusted and lubricated door latch.. door now working properly. Optest ok.; Job Cmpltd

We serviced a

JMW9527DASDAS JENNAIRE

Model WALL OVEN

Near Brooklyn, OH 44144

Brian B

Job Details: 04/26/2017

Removed and dissassembled door. Customer cleaned inner glass. Reassembled door. Optest ok.;

We serviced a

KDTM404EBS1 KITCHENAID

Model DISHWASHER

Near North Ridgeville, OH 44039

Brian B

Job Details: 04/26/2017

Replaced broken dispenser.. ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Parma, OH 44134

Dan

Job Details: 04/26/2017

Customer complaint that unit is not filling with water, started normal wash cycle, unit started filling, unit filled and advanced to wash cycle, ran diagnostics found 6-6( cold water) error code, unit completed test cycle, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd,

We serviced a

WDF770SAFZ1 WHIRLPOOL

Model DISHWASHER

Near Fairview Park, OH 44126

Brian B

Job Details: 04/26/2017

CC that sometimes normal cycle does not start. Adjusted feet so door closes properly. Ran diag... no codes.. ran diag test cycle. Optest ok; Job Cmpltd,

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Lakewood, OH 44107

Brian B

Job Details: 04/26/2017

CC that machine will not go through cycle. Ran diag. Fault code for no fill, long fill. Found drain hose laying on floor. Cleared code. Ran auto test and normal cycle. Optest ok.; Job Cmpltd,

We serviced a

KRFF302ESS01 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, OH 44143

Brian B

Job Details: 04/26/2017

Replaced harness. Used steamer to clear coils. Optest ok.; Job Cmpltd

We serviced a

WFW72HEDW0 WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 04/26/2017

Installed control and ran service test mode. Op test ok. ; Job Cmpltd,

We serviced a

FGHD2465NF1A FRIGIDAIRE

Model DISHWASHER

Near Parma, OH 44129

Chad P.

Job Details: 04/26/2017

Ran unit through normal wash and throuh service test mode. All operations are normal. Ran normal wash cycle a few times canceling it out and starting over. Times did not change. Advised unit will change times is sensor senses heavier soil levels. Advised that the cycle can be canceled and drained and restarted. This should give the sensor clearer water to sense and will help with keeping times from changing. Op test ok. ; Job Cmpltd

We serviced a

WMH53520CS2 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44149

Chad P.

Job Details: 04/26/2017

Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Edgewood, OH 44004

Arthur V

Job Details: 04/26/2017

Found water hoses switched. Ran diag getting a f8e5 hot cold water reversed Switch hoses. Op test good Cleared error code ; Job Cmpltd,

We serviced a

PYE22TSHFSS GE

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Chad P.

Job Details: 04/26/2017

Installed ice maker. Op test ok. ; Job Cmpltd,

We serviced a

GSS25QSWCSS GE

Model REFRIGERATOR

Near Geneva Township, OH 44041

Jeff M

Job Details: 04/26/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Franklin Township, OH 44240

Robert A.

Job Details: 04/26/2017

Found lid lock broken, replaced, ran diagnostic cycle, op test okUnit is plugged in to a non grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 WPW10619844 (LATCH) from stock, Job Cmpltd,

We serviced a

ALW480DAW AMANA

Model WASHER

Near Madison Township, OH 44057

Jeff M

Job Details: 04/26/2017

Installed new part unit op tested good ;

We serviced a

KRFC302ESS00 KITCHENAID

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 04/26/2017

Unit was not properly leveled I re-leveled the unit op tested good ; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model WDT720PADW1

Near Parma, OH 44134

Dan

Job Details: 04/26/2017

Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, incoming water temperature at 90 degrees, unit filled and advanced to wash cycle, glasses filled, ran diagnostic test cycle, no error codes found, unit completed test cycle, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting unit; Job Cmpltd,

We serviced a

KDTE334DSS0 WHIRLPOOL

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 04/26/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MFX2876DRM02 MAYTAG

Model REFRIGERATOR

Near Willowick, OH 44095

Jeff M

Job Details: 04/26/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Euclid, OH 44119

Jeff M

Job Details: 04/26/2017

Customer was not used to the fact the washer only fills up with a certain amount of water depending on the size of The load i explain the proper loading procedure and that it is extremely important in the way it washes I showed her how to properly load the machine and the proper amount of soap to use unit tested good; Job Cmpltd,

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Paul H.

Job Details: 04/26/2017

Ticking sound being caused by a piece of paper taped to back of unit, every time condenser fan cycled on paper would flap against cabinet, removed paper, sound gone.; Job Cmpltd,

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Solon, OH 44139

Chris H.

Job Details: 04/26/2017

Customer complaint that units water dispenser is dispensing too fast, turned water pressure down, customer had questions and concearns about unit, corrected doors, unit is a five door, adjusted temps, checked water connection, unit is operating as designed ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Solon, OH 44139

Chris H.

Job Details: 04/26/2017

Customer complaint that unit melted the power cord and was smoking, advised customer power cord is not covered under warranty, i dont know why whirlpool did not explain this, power cord was installed improperly, replaced terminal block from ts, op test good, customer has foil style vent advised this is a fire hazard and should be replaced with a semi rigid or solid metal style vent ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

We serviced a

WFE710H0AS1 WHIRLPOOL

Model RANGE

Near Bedford Heights, OH 44146

Chris H.

Job Details: 04/26/2017

Installed new elements, op test good; Job Cmpltd,

We serviced a

KBFS22EWMS9 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44120

Chris H.

Job Details: 04/26/2017

Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker began to cycle, icemaker is not sending 120 volts to the valve, unit needs a new icemaker, replaced from ts, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

WTW5540SQ0 WHIRLPOOL

Model WASHER

Near Beachwood, OH 44122

Chris H.

Job Details: 04/26/2017

Customer complaint that unit stops mid cycle until she opens and closes the lid, lid lock has malfunctioned, replaced lid lock from ts, op test good ; used 1 WP8318084 (LID SWITCH) from stock, Job Cmpltd

We serviced a

KDTE254ESS2 KITCHENAID

Model DISHWASHER

Near Beachwood, OH 44122

Chris H.

Job Details: 04/26/2017

Customer complaint that unit does not dry very well, no codes found, unit is drying as designed, instructed customer on unit maintenece and how to properly use unit, instruted customer to refer to owners manuel for cycle times, advised running hot water in sink before starting unit, no issues found unit is operating as designed, pop in sd; Job Cmpltd

We serviced a

11067732791 WHIRLPOOL

Model DRYER

Near Madison Township, OH 44057

Corina H

Job Details: 04/26/2017

CC that the drum will not turn. Removed the drum found the belt is broken. Replaced the belt and the rollers from the t/s. checked vent, good air flow. Ran cycle test, optest ok.

We serviced a

AGR5715QDW AMANA

Model RANGE

Near Painesville, OH 44077

Corina H

Job Details: 04/26/2017

CC when setting the oven to heat does not heat. When turning oven on ignitor is not glowing. Checked the ignitor, getting 120v. Will need a new ignitor. Replaced the ignitor from t/s. set oven to 350*, advised cust to wait 10-15 min after the the pre heat buzzer goes off put insert the food. optest ok.; used 1 12400035 (IGNITOR 5299) from stock,

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW0

Near Kingsville, OH 44048

Arthur V

Job Details: 04/26/2017

Replaced water valve. Re calibrated. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS308SSS04

Near Aurora, OH 44202

Robert A.

Job Details: 04/26/2017

Found end of mag damaged, need to reorder, see pic; ordrng 1 W11098747 (MAG), schdld next appmnt for 5/1 MON 9-12,

We serviced a

KDTE104EWH1 KITCHENAID

Model DISHWASHER

Near Concord Township, OH 44077

Corina H

Job Details: 04/26/2017

CC that the dispenser is not opening. Found the gasket is coming off of the dispenser. R/p the dispenser from t/s. ran calibration, ran test cycle optest ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,

We serviced a

FFHS2611LWHA FRIGIDAIRE

Model REFRIGERATOR

Near Painesville, OH 44077

Corina H

Job Details: 04/26/2017

CC That the ice maker is not making ice. Found the water is dispensing into the i/m. Will not cycle the ice. Will need a new i/m. Talked to gs to order part. Office to order part. ; ordrng 1 241798224 (ice maker)

We serviced a

WDF320PADB0 WHIRLPOOL

Model DISHWASHER

Near Mentor, OH 44060

Corina H

Job Details: 04/26/2017

CC that the clean light on the control does not light. Ran diag and found the clean light does not come on. The lights are on the control board. Will need a new control. Office to order parts. ; ordrng 1 W10804118 (cntrl-elec), schdld next appmnt for 4/27 THU !, saved tckt [SdLink

We serviced a

WFG515S0EB0 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Chris H.

Job Details: 04/26/2017

Customer complaint that unit is not cooking properly and the interior light keeps flashing, time is not staying set to correct time, wiring is correct, checked all connections, control has malfuntioned, unit needs a new control, spoke with gs ordering part ; ordrng 1 WPW10348656 (cntrl-elec),

We serviced a

WRS322FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Chris H.

Job Details: 04/26/2017

Installed new ff door, op test good; ordrng 1 WPW10511972 (nameplate),

We serviced a

WTW8500BW0 WHIRLPOOL

Model WASHER

Near Lorain, OH 44052

Paul H.

Job Details: 04/26/2017

Ran diagnostics, f40 ATC thermistor, need to replace valve log to rectify, ; ordrng 1 W10853723 (valve),

We serviced a

MER8680BS0 MAYTAG

Model RANGE

Near Lorain, OH 44052

Paul H.

Job Details: 04/26/2017

Flame customer saw was from bake element blowing out, need to replace element, ordering; ordrng 1 W10779716 (elmnt-bake)

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 04/26/2017

Unit is not defrosting, put in manual defrost, not heating, checked heater and bi-metal, both are good, needs a defrost control, had to clear evaporator with steamer, ordering defrost control; ordrng 1 WPW10352689 (cntrl-elec),

We serviced a

MCD2358WEM02 WHIRLPOOL

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Jeff M

Job Details: 04/26/2017

The ice door shute seal deteriorating needs new chute door allowing warm air to freeze the ice bucket in place; ordrng 1 WP2180353 (CHUTE), used 1 SENIORDISCOUNT (SENIORDISCOUNT),

We serviced a

JJW2730WS02 JENNAIRE

Model WALL OVEN

Near Solon, OH 44139

Alice M.

Job Details: 04/26/2017

Installed new part unit op test failed i check the wire connection the pins were seated I did not find any breaks in any wires wiring harness is good upper and lower fan rpm sensors failed needs new fans ; ordrng 1 WPW10273666 (BLOWER LOWER) and 1 WPW10273667 (BLOWER UPPER),

We serviced a

KDRU783VSS03 WHIRLPOOL

Model RANGE

Near Solon, OH 44139

Jeff M

Job Details: 04/26/2017

Technical Service Pointer #: W10900021 moisture is accumulating underneath the user interface customer is going to call KitchenAid back to try to get the parts covered; ordrng 2 W10903603 (VENT)

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Conneaut, OH 44030

Arthur V

Job Details: 04/26/2017

Replaced drain pump and door hinge. Op testi good. ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WGD9400SW2

Near Aurora, OH 44202

Robert A.

Job Details: 04/26/2017

Ran unit, reset idler pulley, removed hair clips from blower wheel, ran unit again, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Lyndhurst, OH 44124

Dan

Job Details: 04/26/2017

Customer complaint that unit is leaving lint on clothes, customer showed a few items with lint on them, no sharp edges found in basket, ran diagnostics no error codes found, called whirlpool tech line spoke with mike, unit runs test cycle, issue is not in the machine, suggested check pockets and using a lighter agitation cycle sr# 7718898747; , Job Cmpltd,

Our Service

Our Training