Local Reviews
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David R.
REFRIGERATOR WHIRLPOOL KDDA27TRS01 "Found no frost on Evap. Display is working and compressor is running. Tapped system, pressure on low at 40 plugged in unit went into vacuum and unplugged unit it equalized. Leak in system and needs compressor and Evap. Compressor is not longer available"
Joe O.
DISHWASHER AMANA ADB1400AGS1 Cc: not drying dishes completelyRan auto testFound no stored codesFound water temps at beginning of cycle lowCould not duplicateOp test ok
Macaulay G.
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 Replaced gear case. Ran calibration cycle. All tested ok.
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Installed glass op test good, customer showed video recording of oven light not turning on at 425, tested light, light bulb and button works, ordering control; ordrng 1 W11126814 (CNTRL)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Adjusted thermistor placement. Tested ok.
David R.
RANGE WHIRLPOOL WFG515S0EW1 Light bulb was bad. Tested out oven light button. Replaced from t/s. Tested. Op test ok.; used 1 8009 (APPLIANCE BULB) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Replaced ice maker. All tested ok.
Gabriel P.
WASHER GE GTW460ASJ7WW "There is a updated module for this issue customer is having that I miss diagnose,I call customer and let him know that I will reschedule him for last call of the day on Wednesday,ordering updates module ; ordrng 1 WH98R23015001"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Customer complaint plate is not turning, confirmed, removed glass plate added a load, could hear gears skipping and coupling slightly spinning, coupler is not damaged, turntable motor failed; ordrng 1 WMH53521HZ2 (MOTOR)"
Corey L.
DISHWASHER KITCHENAID KUDS02FRWH0 "Customer complaint water was left in the bottom, unit had a little water in the tub, started drain pump, unit drained water out, filled and drained again, door is still hard to close, wooden cabinets are swelling and squeezing unit, advised customer to have wooden trim removed so unit is accessible and reinstall dishwasher properly"
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed ui and paddleTested ice maker and water dispenserOp test ok
Joe O.
RANGE JENN-AIR SVE47500W Installed controlRan testOp test ok
Jason N.
WASHER WHIRLPOOL MAH5500BWW "Cc unit makes loud noise when in spin and door not closingRan quick diagnostics cycle, door latch not catching well, have to push on door to latch, unit needs door latch assembly. All functions passed, unit very loud in spin. Unit needs spin assembly. Customer not repairing."
Macaulay G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Damper when turning on, is making a lot of noise. Office to order damper.; ordrng 1 WPW10594330 (control)"
Joe O.
DRYER GE GTD42GASJ0WW Cc: starts then shuts off when you realize start buttonFound unit to start then stop once button is releasedFound timer to be really stiff and does not want to rotateFound start button to only work if held downNeeds timer and start buttonSpoke with bm he advised me that he has seen this issue before. And told me to check the start button; ordrng 1 WE04X24550 (TIMER) and 1 WE4M416 (START BUTTON)
Jason N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc not cooling again in ff compartmentFound evap and evap cover completely frozen over again.Called WP techline for next course of action. Based on all actions taken, techline is calling this unit unrepairable. Customer to contact WP"
Arthur V.
DRYER HOTPOINT HTDX100EM8WW First i talked to RA. Upon arrival at home called techline. Talked to shawn. Explained issue shawn believes the centrifugal switch on the motor is the issue. Needs motor and blower wheel ; ordrng 1 WE16X20393 (blower wheel ctr) and 1 WE17X22215 (dryer motor & pulley)
Joe O.
OTR MICROWAVE WHIRLPOOL WML75011HZ2 Cc: vent fan and range light not workingFound fan and light buttons not workingPulled left control found loose connection on board itselfWhen pressure is applied to the connector the light and fan both workNeeds left hand control boardParts showing not in stockOffice to call if part can be found; ordrng 1 W11220415 (LEFT CONTROL)
David R.
WASHER MAYTAG MVWB855DC3 "Replaced panel and control, tested. Op test ok."
David R.
WASHER MAYTAG MVWX500XW0 "Found cam loose. Tightened and tested out and calibrated. Also ran normal wash cycle with clothes in unit. Tested good, went into wash cycle and no noise. Op test ok."
Gabriel P.
RANGE KITCHENAID KFGD500ESS00 Preheat to 400 and read 437 degrees order sensor probe Also underneath pan is not seating right ordering customer will like to be scheduled by 2:30pm they will be home at that time ; ordrng 1 WP7430P044 (PROBE ) and 1 WPW10292551 (pan-broilr)
Paul P.
REFRIGERATOR AMANA ART318FFDB03 "Door not sealing, door was off level and seal pulled away on one side. Reset seal, re leveled door to close properly."
Corey L.
DRYER WHIRLPOOL GEQ9800PW2 "Customer complaint dryer won’t start, confirmed, found door switch failed, quoted to replace with truck stock, ok, replaced switch, op test good; used 1 WP3406107 (SWITCH 21.83) from stock"
Joe O.
VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Cc: unit not cooling properlyFound unit to be set on highest temp setting and found freezer to have a temp of 10 degreesRan diagnostics test for unitSpoke with whirlpool tech lineTested thermistorNeeds control board; ordrng 1 W10847847 (CONTROL)
Joe O.
WASHER MAYTAG MVWC565FW0 Cc: unit will not operate Found code f7e1 basket speed faultRan manual tachometer test passedLooked under unit found gear case leaking oil and belt slipped off causing basket and agitator not to spinNeeds gear case belt and cam assembly and pulley shield; ordrng 1 W10721967 (CAM ASSEMBLY ) and 1 W11035751 (GEAR CASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (PULLEY SHEILD)
Joe O.
REFRIGERATOR GE PTS25LHSARBB "Cc: water leaking from ice makerFound water leaking from ice maker fill tubeFound water valve not shutting allowing water to seep through ice maker fillNeeds water valveCustomer to install; ordrng 1 WR57X10032 (WATER VALVE8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER AMANA NTW4516FW2 "Customer complaint washer won’t start, confirmed unit is getting proper power, control not sending correct dc voltage to shifter, unit needs control; ordrng 1 W11170317 (CNTRL)"
Jeff M.
REFRIGERATOR WHIRLPOOL WSF26C3EF01 "Icemaker is not producing any ice I disconnected the icemaker I tested for power there’s no power needs main control; ordrng 1 W11088499 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR MAYTAG MFI2269FRZ03 Found icemaker not cycling. Replaced with truck stock part. Unit cycled and filled ; used 1 W10882923 (ICE MAKER ASSY) from stock
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc no lights in ff or freezer. Found unit with no lights, pantry ui unresponsive. Checked power into pantry board, good at 12.7v. Unplugged unit, plugged back in, all lights and functions restored. Ordering power board and led driver.; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)"
Joe O.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed refrigerator door plugs and name plateOp test ok
Jason N.
DISHWASHER GE GDT580SMF5ES "Cc unit makes a thumping sound when running and leaked one time when husband ran it.Ran wash cycle, slight knocking sound from spray arms. Checked lower and middle spray arms, lower spray arm has a few clogged holes, middle has signs of starting to separate. Unit needs spray arms.; ordrng 1 WD35X10393 (spray arm)"
Joe O.
WASHER MAYTAG MVWP575GW0 Installed lid lockRan test cycleOp test ok
Jason N.
WASHER MAYTAG MVWB765FW1 "Cc error codes f6e3Plugged in unit, ran diagnostics, found codes f6e3 for ACU cannot hear UI, f6e2 for UI cannot hear ACU , f2e1 for UI stuck button. Checked wire harness and connections, check good. Unit needs control and ui.; ordrng 1 W11135391 (UI) and 1 W11135392 (CONTROL)"
Joe O.
DRYER WHIRLPOOL WED7300XW0 Cc: af errorFound unit to have no air flowFound pulley off of blower wheelReinstalled pulleyOp test ok
Corey L.
DRYER WHIRLPOOL WED8000DW4 "Replaced console, ran key test, op test good"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, calibrated unit, op test good"
Corey L.
DRYER KENMORE 110.6800201 "Customer complaint dryer squeaking, confirmed back left roller and bearing failed, quoted repair kit, ok, replaced all four rollers, pulley and belt. Op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Corey L.
DRYER MAYTAG MEDB765FW0 "Installed door seal, op test good"
David R.
DISHWASHER FRIGIDAIRE BGHD2433KW1 "Noise coming from pump motor and drain motor. Both high pitched. Needs drain motor and pump motor. ***** Do Not Order; ordrng 1 154844101 (motor kit 113.38) and 1 A00126401 (pump assembly 64.93), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WEGA25H0HN0 "Replaced panel, taking core for return, op test good"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Installed heater box, reminded customer that the color will return"
David R.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Front dispenser working. Went through service test, ice maker cycled and when it called for water 120 v but water did not dispense into icemaker. ; ordrng 1 WPW10498990 (valve-inlt 79.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER GE GTD42EASJ0WW Replaced shaft and bearing assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
WASHER WHIRLPOOL RTW4516FW1 "Lid lock fault, long drain fault. Lid lock not locking and drain pump is humming not draining.******* do not order parts; ordrng 1 W10919003 (pump-water 135.22) and 1 W11307244 (LID LOCK 86.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
RANGE GAS WHIRLPOOL WFG515S0EB1 Replaced both power burner burner heads Op test good. Lighting each and every time.
Arthur V.
DRYER WHIRLPOOL WED92HEFC0 Before arrival cust found source of rattling noise. Replaced screws on top panel. After clearing error code (f4e3 ) poor air flow checked temp at outlet and it was within specs. Customer installed a new vent— after dryer was installed where it is going to be did a test with a load of wet blankets. Op test good. No noise and clear vent light did not come on Unit seems to be working now
Arthur V.
REFRIGERATOR KENMORE 3639712782 "Unit has ice gathering on freezer floor and on bottom of fresh food area Drain trough under evap is rotted through. Needs drain trough,and drain grommet part numbers wr14x0348. And wr02x8504. Both parts are no longer available. This is a r12 system Cust is tax exempt see pic in sd mobile"
Arthur V.
RANGE ELE JENN-AIR JER8895BAS "Cust already replaced a broken bake element before arrival. Found issue is with erc. Bake relay not closing Cust does not want repaired"
Jeff M.
WASHER WHIRLPOOL WGT4027HW0 C jn pvr. Installed new part unit op tested good
Jason N.
WASHER WHIRLPOOL WGT4027HW0 "Installed latch, cleared codes for latch fault. Contacted building landlords about a potential gas leak in wall behind washer/ dryer. When we pulled unit out from wall, tension on gas line caused a hissing noise inside wall and smell of gas. When tension was relieved, gas smell and sound went away. Land lords called gas company."
Jason N.
WASHER WHIRLPOOL WTW4816FW Installed listed control board. Ran auto test and calibration. Op test good.
Macaulay G.
WASHER MAYTAG MVWB765FC2 "When disassembling the unit, found the agitator is cracked at base because bolt was over tightened during manufacturing. Office to order agitator and screw.; ordrng 1 W10752187 (screw) and 1 W11161960 (agitator)"
Jason N.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Installed listed ui control. Advised customer to wait 24-48 hrs for unit to regulate temps.
Macaulay G.
RANGE WHIRLPOOL WFG525S0HS0 Unit is not sparking at all on any burners. Office to order spark harness.; ordrng 1 W11233074 (spark harness )
Macaulay G.
WASHER AMANA NTW4516FW3 Control has power to it but is non responsive. Office to order control.; ordrng 1 W11170317 (CONTROL )
Corey L.
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Installed new control, op test good"
David R.
DISHWASHER KITCHENAID KDTM354DSS5 See other techs pvr
Macaulay G.
OTR MICROWAVE WHIRLPOOL WML55011HS2 Spoke with Ed from whirlpool. Explained situation of microwave damage. Advised to replace plate and paint interior. Office to order plate and white paint.; ordrng 1 W11291538 (PLATE) and 1 WP261869 (paint cw)
David R.
WASHER MAYTAG MVWB750WQ1 "F51 RPS failure code read this time but basket is spinning and agitating. Checked valves and were clean. Replaced control, tested op test ok"
Corina B.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced the tub. The model and serial are in a Freds leave behind. Started cycle. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "CC that the unit is not dispensing or making ice. Found no water was going to the unit, needs plumber. Checked the water valve has 120 voltsOptest ok."
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Found a dispenser that I left in the tub causing it to leak. Ran the machine on a heavy load. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5800BW0 Replaced the water valve. Started a normal cycle. Optest ok.
Corina B.
REFRIGERATOR GE PFCS1RKZASS "CC that the unit stops cooling and the water filter is leaks. Cust is using a non manufacturing filter and when he reset the power it starts working. Will need a main control, evap fan and the water housing. Cust does not want to repair"
Jeff M.
RANGE AMANA AGR5330BAS3 The units gasket has failed needs replaced ; ordrng 1 WPW10535778 (GASKET )
David R.
DRYER WHIRLPOOL WGD4815EW2 "Replaced motor, wheel and catch, tested. Heated up no noise. Op test ok."
Dan H.
RANGE WHIRLPOOL WFE330W0AB0 "Customer complaint that right rear element is too hot and customer wanted oven temperature checked, started bake for 375 degrees , right rear element is operating normally, temperature after preheat at 370 degrees , unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud clicking sound, ran drain pump and high speed spin in manual test cycle, no unusual noises heard, nothing found under basket, drain pump and hose are clear of debris, had customer put normal sized wet load into unit , ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
Paul P.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Replaced damper control assembly. Ran diagnostic tests, passes all operating tests. Set down mitigation mat."
Paul P.
REFRIGERATOR FRIGIDAIRE FFHB2740PE6A "Replaced auger motor, solenoid assembly, and fan kit. Ran ops test, passing all tests. Set down mitigation mat."
Jeff M.
RANGE FRIGIDAIRE PLES38BCC Infinite switch field cause the ECU to short out the ECUis discontinued; ordrng 1 316272204 (clock/timer)
Paul P.
DRYER WHIRLPOOL WED7000DW2 "Ran dryer, warm air trapped inside, vent going to blower housing loose inside dryer. Re connected vent at blower and lined up in back to re connect strap, checked operation of dryer, now operating properly."
Paul P.
DISHWASHER KITCHENAID KUDS30IXWH6 "Replaced components. Issue with incoming power today, could not test today. Customer will contact us once power is restored if there are any other issues."
Macaulay G.
WASHER WHIRLPOOL WTW5000DW1 Teeth of wash plate are stripped. Office to order wash plate.; ordrng 1 W10752283 (washplate)
Dan H.
WASHER MAYTAG MVWB980BW0 "Installed bearing, motor, rotor, and rps sensor, op test good, customers drain stack snapped at joint when washer was leaned back for repair, pu drain owe in utility tub to test"
Macaulay G.
DRYER WHIRLPOOL WED4815EW1 Unit is blowing fuses. Found heating element ground to chassis. Replaced element from truck stock.; used 1 279838 (ELEMENT) from stock
Macaulay G.
RANGE WHIRLPOOL WGE745C0FS00 Replaced membrane. All tested ok.
Dan H.
REFRIGERATOR WHIRLPOOL WRT311FZBM00 "Customer complaint of frost build up in freezer section , confirmed, found gaps between liner and cabinet, found evaporator drain tube frozen over, found evaporator fan motor barely spinning, evaporator fan is recieving 120vac, sealed gaps with silicon, cleared evaporator drain tube, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"
Macaulay G.
DRYER WHIRLPOOL WGD8500DC1 Unit is squeaking when drying. Rollers were causing this noise. Unit has 6 rollers. Used 2 repair kits from truck stock. All tested ok.; used 2 4392067 (DRYER REPAIR KIT) from stock
Brian M.
WASHER MAYTAG MVWX655DW1 Installed gearcase washplate and hub Ran auto auto test and calibration OP TEST OK
Joe O.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Cc: ice maker was making noise then stopped workingFound ice maker evap frozen overRan test 26 ice maker defrost testFound ice maker defrost thermostat openNeeds defrost thermostat And air handler kit; ordrng 1 5303918784 (AIR HANDLER KIT5851) and 1 5303918810 (ICE MAKER THERMOSTAT1964), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
RANGE WHIRLPOOL WEG730H0DS0 Customer did not receive fan but was able to complete job with out it Installed control Ran test bake to 350 OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL GC3JHAXTS01 Cc of no ice and no water Found supply to fridge not getting water Advised on system pressure should not be over 50 psi for valve chattering issues
Brian M.
WASHER MAYTAG MVWB865GW0 Cc of leak Found evidence of a leak upper left rear corner near water valve Ran full tub of water could not duplicate a leak Verified with customer and at this time unit is not leaking Advised to use as normal but wAtch for water OP TEST OK at this time
Jeff M.
COOKTOP ELE JENN-AIR JED8345ADB "The heating element inside the module cartridge has failed heating element is non-replaceable the entire cartridge is required. Infinite switch on the right side is bad does not cycling this is a 48 inch downdraft cooktop which requires two people to move. EST ; ordrng 1 JEA8120ADBA (module) and 1 WPW10391800 (INFINITE SWITCH ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWC565FW1 Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL WFG525S0HV0 The unit was not consistently lighting I had a grounding strap unit tested good
Jeff M.
WASHER GE WBVH5300K0WW Customer has flood protection water hoses attached to the washing machine. He has recently had the main waterline in the basement replaced and forgot about the flood protection hoses I took a picture of them they are sealed shut
Corina B.
WASHER WHIRLPOOL WTW5840BW0 "CC that there is a loud grinding noise in an agitate. Found the cam loose, tighten the nut. Started a agitate. Optest ok."
Dan H.
MICROWAVE WHIRLPOOL KHMS2056SSS4 "Installed new panel and buttons, op test good"
Jason N.
DISHWASHER WHIRLPOOL WDF510PAYB6 "Installed listed wash motor. Ran wash test, checked for leaks., op test good."
Gabriel P.
RANGE WHIRLPOOL WFC150M0EW3 Replace part listed opt test ok
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 Customer said one day she didn’t close door all the way and water started leaking all over floor and floor got damaged when running quick cycle it wash drain and wash again no sign of leaking any where record a video for customer to see that it was not leaking from dishwasher and all insulation inside door and bottom tray are dry
Jason N.
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed listed controls. Op test good. All functions normal.
Dan H.
RANGE GAS JENN-AIR JDRP548WP02 "Installed new control, op test good"
Paul P.
DISHWASHER MAYTAG MDB4949SDZ0 Installed control and pump assembly. Ran wash cycle and diagnostic. Now operating properly. Set down mitigation mat.
Gabriel P.
WASHER MAYTAG MVWB865GW0 "Replace gearcase ,ran calibration and auto test pass opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL ARB8057CW Replace parts opt test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Icemaker not cycling replace from truck stock,opt test ok ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Arthur V.
WASHER WHIRLPOOL WTW8040DW4 Foe4. F6e3. F2e1. Getting these error codes. Called techline talked to Leon. Ran recalibration cycle passed. Ran a service cycle passed. Techline states Unit must be on a dedicated circuit. It needs its own power source independent of any thing else. No issues known to cause this. No service pointers on this. Etc. very improbable to have 3 controls go bad on the same washer and for it to function for weeks and always fail the same way. After resetting unit and clearing codes unit works for a short time. Advised customer about the dedicated outlet and gave them the number to customer relations.
Joe O.
RANGE WHIRLPOOL WFE540H0ES1 Installed wire harness and terminal blockRan testsOp test ok
Corina B.
DRYER WHIRLPOOL WGD7500GC0 Installed new kick panel. Op test ok.
Corina B.
REFRIGERATOR WHIRLPOOL IX5HHEXWS05 "CC that the ice maker is not making ice. Cycled ice maker, cycled. Adjusted the door. Optest ok."
Corey L.
DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint the start button didn’t work, found start button worked if pressed really hard, adjusted clip a little, op test good"
Gabriel P.
WASHER MAYTAG MVWB835DW4 "No error code found,ran calibration,and auto test all pass also ran normal cycle and pass show customer is working,opt test ok"
Corina B.
STACK W/D FRIGIDAIRE FFLE2022MW2 "CC that there is water leaking when it’s running. Filled tub, no leak, tested rinse and spin cycle, checked drain pump and tub bearings, pulled tub out, found a sock in the fabric softener dispenser. Pulled sock out. Ran a rinse and spin, again. Optest ok."
Brian M.
WASHER GE GUD27ESSJ0WW Unit would not separate tubs from gearcase Needs to order tub asm and basket and pulley for motor Unit is not working and not fully put back together Advised customer not to use Advised building manager unit is not functioning at this time Spoke to SM about conditions Office to schedule ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH45X21995 (tub asm) and 1 WH45X23154 (BASKET)
Macaulay G.
RANGE KITCHENAID KODE500ESS02 "Service bulletin. Fan shield has a loud vibration when unit is on. In service bulletin, it instructs to bend shield tabs and install washer on fan motor shaft. Bent tabs on both shields and installed washer on both shafts. Used extra kit from truck. Unit continues to make vibrating noise. Office to order 2 baffles and w10308286 kit.; ordrng 1 W10308286 (washer) and 2 W11234761 (BOW TIE BAFFLE)s, used 1 W10308286 (WASHER KIT) from stock"
Macaulay G.
RANGE KITCHENAID KEBS207SSS04 "During bake preheat, broil element cycles but bake does not. Relay sends power to bake element though. Office to order bake element. ; ordrng 1 WPW10207398 (elmnt-bake 79.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL MVWB835DW4 Customer showed pop took pic Cc of unit giving error Found error of f6e3 and f6e2 and f2e1 Communication errors and stuck key Can not run auto Ui will not turn back on after checking codes Needs control board and Ui replaced ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL )
Paul P.
DRYER WHIRLPOOL WHD5090GW0 "Tested dryer, error codes F01, F22, F02. 12 VDC not reading at J12 on ACU, also failing 5VDC checks at J17 2&4 in header. Office to order ACU.; ordrng 1 W11239098 (ACU)"
Paul P.
RANGE WHIRLPOOL WEG750H0HZ0 "F6E0 and F1E0 codes in diagnostics. Cleared error codes, ran to high temperature bake. Error codes, and control reset/shut off. Also cooling fan reading higher then 105 ohms range, low speed F8E0. Office to order powermax control and cooling fan.; ordrng 1 W11107275 (COOLING FAN) and 1 W11205353 (CONTROL)"
Paul P.
WASHER AMANA NTW4516FW3 "Tested washer, verified gear case has failed, affecting the drive pulley and spaner. Office to order gear case, spaner nut and drive pulley kit. Tech confirmed the spaner and gear case can be removed/replaced.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEAR CASE) and 1 WP21366 (nut-spaner)"
Gabriel P.
WASHER AMANA NFW7300WW00 "So found control sending 120 v to drain pump but in second it goes down to zero voltage and drain pump does not turn on check harness but it was good check pump for continuity is good ,found error pump system error faulty customer going to need a control but he will think about it do not order parts opt test ok ; ordrng 1 WPW10525371 (cntrl-elec 237.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL ARB8057CW "Temp on freezer 35 and on fresh food section 45 ,start device is bad getting 120 v not starting compressor ordering ; ordrng 1 WP12555902 (overload) and 1 WP65889 (OV)"
Corina B.
DISHWASHER WHIRLPOOL WDF550SAHS The inner door is the wrong size. Took pic. The door latch is not the correct part. ; ordrng 1 W11226294 (DOOR LATCH) and 1 W11230130 (INNER DOOR )
David R.
DRYER WHIRLPOOL WED88HEAW1 Unit is unplugged. Took off top cover found wiring harness burned up and control. L1 L2 N wires are plugged in right.Called Whirlpool safety.Reported findings and whirlpool safety will get in touch with customer ; saved tckt
David R.
WASHER MAYTAG MVWC565FW0 "F0E5 off balance load, F0E4 high water temp. Horses are correct, verified in manual mode. Went through tech sheet and verified thermistor ohms are in range. Tech sheet says order control board. Ordering control board and valves.******Other PVR has ordered parts; schdld next appmnt for 4/8 MON 8-11"
David R.
DISHWASHER KITCHENAID KDTM354DSS5 Called customer and explained second tech is needed to help for training purposes. Customer was ok with rescheduling.**** Second tech needed.; schdld next appmnt for 4/5 FRI 8-11
Arthur V.
WASHER WHIRLPOOL WTW5000DW1 Recieved lid lock assembly in the locked position. New lid lock has a open lid switch. Should be between 85 and 155 ohms. Shows open. Please reorder ; ordrng 1 W11307244 (LID LOCK ASSY )
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS01 Cc: not making iceFound unit to be getting waterRan ice maker testUnit calls for waterWater valve not openingNot receiving proper power to water valveNeeds control board and water valvesSpoke with bm for assistance; ordrng 1 W10865826 (DUAL WATER VALVE) and 1 W11099565 (CONTROL) and 1 W11194380 (WATER VALVE)
Gabriel P.
REFRIGERATOR WHIRLPOOL ED2FHAXSB03 "So plumber came to there house and fix water pressure,but still not having strong pressure water coming out when dispensing water take long time to fill the cup ordering filter handler and valve ; ordrng 1 W10822681 (valve-inlt) and 1 WPW10121138 (housing)"
Jason N.
DRYER MAYTAG MEDB835DW3 "Cc unit taking too long to dryChecked venting, found vent cover flap stuck down due to lint build up. Cleared, ran diagnostics on unit. Found code f4e3 for restricted airflow, f6e3 for comm. error ACU cannot hear UI. F4e4 for L2 voltage error. Following diagnostics flow, checked voltage from ui to acu, no voltage, checked for shorted thermistors. 5v at p2 connector header. Unit needs UI per techsheet. Customer to call WP to get auth for parts, labor quoted if not covered as well.; ordrng 1 W10849057 (console)"
Paul P.
DISHWASHER WHIRLPOOL KUDP01DLBT6 "Ran dishwasher, not advancing past first wash stage. Went through diagnostics test to reset, now operating properly"
Corey L.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new control, op test good"
Macaulay G.
WASHER MAYTAG MVWC565FW1 Found pulley had excessive melted plastic from manufacturer that was rubbing on gear case. Removed excess plastic. All tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced ice maker. All tested ok.
Macaulay G.
DRYER WHIRLPOOL WED5300VW0 Found thermal fuse open. Venting is clean. Replaced fuse from truck stock. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock
Macaulay G.
MICROWAVE WHIRLPOOL WMC50522HZ0 Door frame is bent. Door is not an available part. Please submit to Whirlpool.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced control and thermistor. All tested ok.
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed front Ui. In kit it also has power board installed power board Turned unit back on Unit is operating Advised to give it 72hours for ice to fill bin
Brian M.
REFRIGERATOR WHIRLPOOL WRB329DMBW Cc of no ice Found icemaker in the off position Turned on ice maker and made sure it cycled OP TEST OK
Brian M.
MICROWAVE WHIRLPOOL WMH53521HZ1 Cc that rack arcs when left in and using regular turntable Advised customer on rack usage ran test did not get any arcing Advised that in user manual page 4 states to leave rack out if not in use of 2level cooking Unit is functioning properly at this time
Brian M.
WASHER WHIRLPOOL NTW4516FW3 Customer showed pop purchased on 3-21-2019 from homedepot Cc unit not working properly Found unit in a emergency pump mode Found error for over load Ran auto test and calibration OP TEST OK
Brian M.
WASHER MAYTAG MVWB855DC3 Installed valve Ran auto test and calibration OP TEST OK
Paul P.
RANGE WHIRLPOOL SF114PXSQ2 "Replaced core, ran diagnostic tests, ran low to high temperature bake test cycles, now operating properly."
Paul P.
RANGE WHIRLPOOL JGS9900BDB "Tested front right burner, found low pressure, adjusted at valve, still a low flame. Found supply line to burner twisted, cutting off most of the pressure. Was able to use saved parts from customer to re assemble holder with different supply tube to repair. Front right burner now operating properly."
Paul P.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Installed control components, tested refrigerator. Now dispensing, ice maker filling."
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017HS0 "Customer complaint door was dented on bottom left corner of microwave, customer stated the door to the range was was resting above oven and fell onto mw on last repair then husband asked to lay oven door on floor, replaced mw dr with supplied door, op test good"
Corey L.
WASHER WHIRLPOOL WTW8000DW2 "Installed gearcase, left water mat, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Replaced diffuser, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Installed housing, placed water mit mat, op test good"
Corey L.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint all burners sparking while cooking, all switches test good with several try’s to turn on a shut off, unable to duplicate the problem, taking part with"
Corey L.
KITCHEN WHIRLPOOL WFG320M0BS3 "Installed parts, confirmed with customer door looks way better, op test good"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Found fill tube frozen steam and wrap foil duct tape from the tip up to 10 inches with previous issues going on with this refrigerator not making ice every thing Frigidaire told me to replace and do i have done if this continues to freeze fill tube line send a senior technician or Frigidaire send there own technician
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 "Found a piece of lettuce burn wrap around heating element causing it to smell like burn,clean it out ran diagnostics pass opt test ok"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Found error code F0E5 off balance load ,delete code ran calibration and basket starting walking check shocks they were good check hub and found all teeth strip so the shaft wasn’t graving on replace from truck stock,opt test ok ; used 1 W10528947 (HUB) from stock"
Gabriel P.
BUILT IN FRIDGE WHIRLPOOL WRF560SEYM05 "When arrive to customer she said ,she heard noise that sound like a tornado or and earthquake coming from freezer icemaker ,also found ice on bin tray icemaker making ice also cycle the ice maker and had customer watch no noise heard couldn’t fine issue she explain everything functioning correctly,opt test ok"
Jeff M.
DISHWASHER KITCHENAID KUDS03CTSS3 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL NED4655EW I took the back panel off the fuses an element tested good the machine is only getting 120 V very old style screw in fuses. Customer needs landlord to contact electrician to update the electrical system in the house to accommodate true 240
Jeff M.
WASHER ROPER RTW4516FW2 The unit had a no fill long fill code. I cleared the code actuated both hot and cold water valves they both work properly. It appears to work fine
Jeff M.
FREEZER WHIRLPOOL WRB322DMBM00 Installed new part unit op tested good
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced handle on freezer door. Op test good
Joe O.
WASHER MAYTAG MVWB835DW3 Installed gear case and clutchRan auto test and calibrationOp test ok
Joe O.
DISHWASHER MAYTAG MDB8989SHZ0 Installed dispenserRan test cycleOp test okUsed sb web for purchase dateCustomer couldn’t find pop
Jason N.
RANGE WHIRLPOOL WOD51ES4ES01 "Installed listed ui control keypad. Ran bake test to 425 degrees, op test good."
Jason N.
RANGE MAYTAG MER8680BS0 "Installed listed bake element, ran test bake to 350 degrees. Op test good."
Jason N.
WASHER MAYTAG MVWB835DW2 "Cc unit not filling and LF codeRan diagnostics, found codes f0e3 for overload, f8e1 for long fill, f2e1 for UI stuck button. Ran auto test, cold water valve buzzing, all other functions passed. Found valve solenoid cracked, unit needs water valve, replaced using truck stock.Ran auto test and calibration, op test good.; used 1 W11165546 (VALVE) from stock"
Jason N.
DRYER WHIRLPOOL WGD9600TW1 "Cc unit does not dryChecked all thermals, ignitor does not glow, checked voltage in, 0v. Ran diagnostics, codes f70 and f01, both main control communication and main control failure. Unit needs control board. Estimate only, customer not repairing."
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHB0 Installed pump Ran test no leaks OP TEST OK
Arthur V.
WASHER MAYTAG MVWX600BW0 "Replaced control—-recalibrated. Drain pump very loud. Needs drain pump. Replaced with truck stock. Ran auto test. Passed. Advised customer to get it off extension cord as soon as possible (their outlet is faulty) Took core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10661045 ("
Arthur V.
DRYER MAYTAG MEDC215EW1 Found t fuse open. Element at 10 ohms and is not grounded to case. New vent in place. On high heat unit cycling on at 220 deg F and off at 153 degF. Which is within specs. Unit op test good. ; used 1 3392519 (
Arthur V.
RANGE WHIRLPOOL WFG320M0BW2 Customer complaint is that the broiler area doesn’t get hot enough while the oven gets very hot. Flames are directed into oven area and broiler area does not get hot. On the middle rack (top rack will not accommodate the broiler pan). Temp was only getting to 325 deg before flame cycles off (cycled several times) Called techline talked to David . Unit is working as designed.Left customer with number to Whirlpool consumer line
Corina B.
DISHWASHER KITCHENAID KDPE334GPS0 "Replaced the control, pump and motor, and drain pump. Ran a calibration. Optest ok."
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Replaced the dispenser. Optest ok.
Corina B.
WASHER MAYTAG MVWC6ESWW1 Replaced the lid switch. Optest ng. Will not put water into the washer. Timer does move advance. Will need a timer. Cust does not want to repair. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR KITCHENAID KSSC48FMS00 Replaced the main control. Brought core back for return. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WALL OVEN KITCHENAID KEBK206SSS04 Replaced the bake element in the upper oven. Heated oven to 350*. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
WASHER MAYTAG MVWB765FC3 Cc: no fill long fillFound error f8e1 long fill no fillCleared codePulled water lines off water pressure is not the greatestWater valve screens are clear of debrisCustomer has a well systemRan auto test and calibrationOp test ok
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc ice maker hasn’t made ice in past couple days, 2/3 cubes in the last 24-48 hours. Found icemaker either wasn’t plugged in or had a loose connection. Pulled it up and it came straight out not attached. Plugged back in and it cycle and called for water. Op test ok."
David R.
REFRIGERATOR KENMORE 596.765926 "Replaced valve, tested. Water dispenser is good, and ice maker cycled and called for water. Op test ok."
David R.
RANGE WHIRLPOOL WFE505W0HW0 "Replaced gasket, tested. Op test ok."
Joe O.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Cc: water leaking from rear of freezerFound a small piece of debris stuck in drain tube slowing flow during a defrostRemoved debris Op test ok
David R.
WASHER WHIRLPOOL MVWB765FC3 "Cc loud sound when spinning. F0E3 off balance. Ran through test mode, no grinding or screeching. All components working as designed. Preformed manual high spin and high agitate, no noise. Ran drain/spin cycle and didn’t hear any grinding. Checked drain pump to see if any loose objects, nothing all clear. Customer is hearing the drain pump pushing out all the water. Op test ok."
Macaulay G.
RANGE WHIRLPOOL WFG550S0HZ1 Replaced both hinges. All tested ok.
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed drain pump and sump assembly checked for leaks OP TEST OK
Joe O.
WASHER AMANA NTW4516FW1 Installed lid lockRan auto test and calibration Op test ok
Corey L.
REFRIGERATOR KITCHENAID KRFC302EWH00 "Installed evap and drier, held 28” vac for 15 minutes, added 5oz of r134a, evap has good frost pattern, pressures good, op test good"
Jeff M.
WASHER AMANA NTW4516FW3 Found the drain hose on the floor explain to her that the drain hose needs to be in the wash sink I cleared the no fill code unit tested good
Paul P.
KITCHEN WHIRLPOOL WDF520PADW7 "Dishwasher not advancing past fill cycle. Cycled shutoff, Reset error codes, ran diagnostics, passed all tests. Ran regular wash cycle, now operating properly."
Jason N.
OTR MICROWAVE MAYTAG MMV6180WB "Cc unit not working when start pressedChecked door microswitches, found secondary door switch brokenReplaced all micro switches using truck stock. Ran operational test, 30 heat, op test good.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Jason N.
WASHER MAYTAG PAVT244AWW "Installed drain pump, ran drain and spin test. Op test good."
Joe O.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Cc: not filling with waterFound debris stuck in the overflowTelling the unit it was full of water and not applying power to the water valveRemoved debrisOp test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced handle on freezer door. Op test good
Corey L.
DRYER WHIRLPOOL WED8000DW4 "Customer complaint dryer is not working, confirmed no selections working, control is getting correct power, control is sending 5v to ui and drum light, unit needs new user interface, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; ordrng 1 W11133029 (CONSOLE)"
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint of a burning plastic smell once and the oven light does not come on above 450, started bake for 500, let unit run for 40 min, light turning off and on as designed, no unusual smells, did find the left top part of the outer glass and trim came unglued, unit need new trim; ordrng 1 W11176456 (OUTER GLASS)"
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint door seal came off, confirmed door seal fell and got caught in between drum and door, torn and damaged ; ordrng 1 WPW10354795 (seal-door)"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint of a scratch on the freezer door, confirmed took pic, replaced door, op test good"
Paul P.
WASHER WHIRLPOOL WFW70HEBW2 "Found dispenser has leak at seam. Pump reading high ohms, bellow has leak. Door lock not engaging correctly. Office to order pump, bellows, dispenser assembly and door lock.; ordrng 1 W10575334 (disp.drawer assy) and 1 W11106747 (bellow) and 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)"
Corey L.
RANGE ELECTROLUX EW30GF65GSD "Customer complaint bake is not working, confirmed, found bake ignitor failed, quoted, ok, replaced with ts, op test good; used 1 12400035 (IGNITER 52.99) from stock"
Paul P.
OTR MICROWAVE WHIRLPOOL WMH32519FB0 "Tested microwave, control and humidity sensor errors during diagnostics, not heating sense cycles. Office to order control and humidity sensor.; ordrng 1 W10833858 (sensor) and 1 W11333816 (CONTROL)"
Corey L.
DISHWASHER KITCHENAID KDFE104HPS0 "Installed pump asm, ran test cycle, op test good, control not needed taking with"
Corey L.
WASHER CROSLEY CAW42114GW1 "Customer complaint after using afresh there is still detergent caked in fabric softener reservoir, found detergent caked in reservoir, advised to clean by hand and asked customer to show detergent amount used, customer is using too much soap, advised customer to use only 1-2 tbsp of a he detergent"
Jeff M.
DISHWASHER MAYTAG MDB8989SHZ0 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL NTW4516FW3 The unit had zero saved codes. Ran a test mode tested good. Ran a recalibration code tested good
Brian M.
REFRIGERATOR MAYTAG MFT2776DEM00 "Cc of unit not making ice Found fridge temp of 35 ands freezer temps at 34 Needs sealed system repaired Compressor is under warranty (parts only ) Needs evap and drier and compressor ; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer1709) and 1 WPW10608485 (evaporator21260), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR MAYTAG MFT2976AEM00 Installed new part unit op tested good
Paul P.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Replaced separator assembly, tested unit, now dispensing properly. Water shut off is in basement, saddle valve. Set down mitigation mat."
Jeff M.
WASHER MAYTAG MVWC565FW1 The main control failed the unit is getting power the green light is off the unit needs anew control ; ordrng 1 W11162438 (CONTROL )