Service History 141 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Painesville, OH 44077

Jeff M

Job Details: 08/09/2021

The unit is not cooling. There is little heat transfer compressor is running theres hardly any frost pattern on the evaporator needs an evaporator and filter. There is enough material on the compressor to work with.; ordrng 1 WP2188823 (Evap) and 2 W11179385 (Filter)s

We serviced a

IKEA COOKTOP ELE

Model ICI500XB01

Near Cleveland, OH 44113

Jason N

Job Details: 08/09/2021

"Installed harness. Op test no good, unit did not power on. Found open fuse on EMI board. Replaced using fuse from pre Id cooktop module. Breaker popped on power up. EMI fuse blown again. Replaced cooktop module using customer supplied pre Id part. Powered unit up, tested all burners for operation. Unit functions normal. Op test good."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH1163XVS1

Near North Royalton, OH 44133

David R

Job Details: 08/09/2021

"Replaced all parts. Switches, control and control panel and main fuse. Tested. Good. Heating. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 08/09/2021

Found error code long fill and no fill also found cold water with low pressure ran hot water and unit pass then ran cold water and unit failed to wash advise customer customer to fix main valve or hire a plumbers

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Seven Hills, OH 44131

David R

Job Details: 08/09/2021

"Cc unit not draining. Removed drain pump and a tiny spec of gravel or rock fell out. Mustve been stuck in propeller. Tested, unit is cycling through and draining and spinning. Op test ok."

We serviced a

MAYTAG DRYER

Model MGDX655DW0

Near Strongsville, OH 44149

David R

Job Details: 08/09/2021

"Customer wanted unit checked out, unit is good. Went through all cycles, heating properly and heat cycling. No noises. Vent is clear. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Thompson, OH 44086

Jeff M

Job Details: 08/09/2021

Installed the new part op tested good. Slides

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Cleveland, OH 44113

Jason N

Job Details: 08/09/2021

"Cc unit not draining Found unit bottom full of water. Pressed cancel drain, drain pump running, no water movement. Pulled disposal connection, found disposal plug had not been knocked out. Advised customer I need would have to collect a service charge to knock plug out as this is not considered dishwasher repair. Customer agreed. Knocked disposal plug out, ran cancel drain. Unit draining properly. Op test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519FS0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 08/09/2021

"Found no issue also is heating,advise to monitor,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/09/2021

"Damper was not opening Found loose connections on damper advise customer to monitor ,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2021

Customer showed pop took pic Cc unit is staying too cold unit is set to 45 and temps are at 33 in the fridge Found damper not closing Needs diffuser ; ordrng 1 WPW10196393 (damper control assy)

We serviced a

WHIRLPOOL RANGE

Model SF380LEPB1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/09/2021

"Found ignitor sparking 4 times and shutting off customer will need ignitor and harness gave estimate they will think about it; ordrng 1 Wp9758079 (Ignitor) and 1 Wpw10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE RANGE

Model 790.77433902

Near Euclid, OH 44123

Dan H

Job Details: 08/09/2021

"Installed new valve, 120vac to igniter now, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44104

Jason N

Job Details: 08/09/2021

"Cc unit oven not heating.Customer stated week after purchase it stopped working. Ran bake test, unit codes f3 for open/shorted temperature sensor; ordrng 1 W10914403 (Main harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44103

Jason N

Job Details: 08/09/2021

Cc unit not cooling in ff sectionCustomer showed pop. No airflow to ff section. Found ice/frozen condensation buildup in freezer section. Customer stated unit started not cooling after an extended power outage. Cleared out ice in freezer section. Steamed out air passages. Airflow restored too ff section. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Cleveland, OH 44106

Jason N

Job Details: 08/09/2021

"Cc unit door gaskets need replaced , condenser coil cleaning and water filter install.Replaced ff door gaskets using customer supplied part, ensured good seal to cabinet. Installed water filter, ran gallon of water to purge. Cleaned condenser coils under unit. Op test good."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Kent, OH 44240

Brian M

Job Details: 08/09/2021

Cc unit not very cold Found rear evap wall frosted over Ran test on heater and thermistor All checked good Advised to defrost unit

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Garrettsville, OH 44231

Brian M

Job Details: 08/09/2021

Cc unit not startingFound thermal fuse open Replaced using truck stock ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44055

Gabriel P

Job Details: 08/09/2021

"Replace shifter ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FXSS3

Near Avon, OH 44011

Gabriel P

Job Details: 08/09/2021

"Replace control,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 08/09/2021

Took pic of pop found shifter out of pulley replace from the original one cause theres been lot of problems with the new design shifter ; ordrng 1 W10913953 (Shifter)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/09/2021

I relevel the machine. I inspected the fill level on the delicate its designed to fill up 3/4 the way for being a delicate cycle it needs the extra water to be gentle. The customer was hearing the sound of the drain pump hit the back of the washer the unit is balanced

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18L4JWP

Near Conneaut, OH 44030

Jeff M

Job Details: 08/09/2021

The unit has frost building up on the lines by the compressor indicating an overcharge. The unit is 7 yrs old. EST only

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kingsville, OH 44048

Jeff M

Job Details: 08/09/2021

Installed the new part op tested good. Strike

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Strongsville, OH 44149

David R

Job Details: 08/09/2021

"Cc unit is good, just want to get looked at and serviced. No error codes. Ran tested diagnostics, good. Ran a calibration on unit. Looked underneath and checked gearcase and belt and pulley. All look good. No sign of gearcase leaking. Went through a normal cycle and drain and spin. Sounds good, no scrapping or squeaky noise. All components working. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Strongsville, OH 44149

David R

Job Details: 08/09/2021

"Cc unit giving F28 error. Miscommunication MCU and CCU. Called and spoke to techline. Try resetting and if unit not spinning then replaced MCU. Gave estimate for repair. Customer is calling whirlpool but paid SVC. If parts are covered also order motor W11191299.; ordrng 1 WPW10384849 (Mcu), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FT0

Near North Ridgeville, OH 44039

David R

Job Details: 08/09/2021

"Cc unit not heating and making loud humming noise while running. Tested with a cup of water to verify, not heating and real loud noise. Noise coming from transformer. Sending out volts on end of mag but no 120 back. Ordering mag, cap, diode and transformer. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10693025 (Mag)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Grafton, OH 44044

David R

Job Details: 08/09/2021

"Customer had unit unplug, doors open so temp both sections around 70*. Looked around lines. Could not see any signs of leaking. While unplugged pressure on low side shows 20 psi. Running low side in 20 inch vacuum. Called techline.Told findings. Wants me to put nitrogen. Check heat exchanger and heat loop. Put 125 psi of nitrogen in, could hear hissing from back. Checked all lines with water and soap. No leaks from line. Internal leak non repairable. ; saved tckt"

We serviced a

JENN-AIR RANGE

Model JJW8530DDB

Near Middlefield, OH 44062

Brian M

Job Details: 08/09/2021

"Did not install control Upon further inspection found fan reading and causing code Needs blower fan ; ordrng 1 WP74008383 (fan- tange), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Newbury Township, OH 44065

Brian M

Job Details: 08/09/2021

Installed UI control and latchRan auto test and calibration OP Test Ok

We serviced a

MAYTAG DRYER

Model MDG2600BWW

Near Wickliffe, OH 44092

Joe O

Job Details: 08/09/2021

"Cc: squeakingFound very minor squeaking. Found cabinet squeaking. Adjusted foot. Still squeaking. Advised customer everything is tight, and no way to stop the cabinet from minor movements. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ3

Near Willoughby Hills, OH 44092

Joe O

Job Details: 08/09/2021

"Cc: not workingFound unit is receiving proper power. Found unit pulling 7.5 amps. Magnetron humming. Needs mag and diodeCustomer does not want to repair at this time ; ordrng 1 W11256462 (diode) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEB4

Near Willoughby, OH 44094

Brian M

Job Details: 08/06/2021

Cc of ice build up on side of freezer Found gasket not sealing Cleared frost and adjusted gasket OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MTB1954ARW

Near Thompson, OH 44086

Jason N

Job Details: 08/06/2021

"Cc unit leaking Customer stated unit is leaking in ff section from rear. Found drain tray full, not draining into drain channel. Pulled drain tube and cleaned out. Steamed down channel to ensure no blockage. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Painesville, OH 44077

Jason N

Job Details: 08/06/2021

"Cc unit making unusual sound during agitation. Ran auto test, no abnormal sounds heard. Checked under unit, everything looks good. Started a medium size load test. Let cycle for about 15 minutes, did not hear any abnormal sounds. Could not duplicate issue at this time."

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Painesville, OH 44077

Jason N

Job Details: 08/06/2021

"Cc unit not workingCust stated she started a cycle then unit started beeping and locked up. Plugged in unit, found unit in drain out mode. Ran diagnostics, found code f3e1 for water level system error. Pulled pressure hose, blew through, verified its clear. Checked voltage to pressure switch, good at 5.1vdc. Unit needs water pressure switch. Customer does not want to wait for repair, is ordering a switch himself and installing. ; ordrng 1 WPW10448876 (Press switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 08/06/2021

"Cc unit has a refrigerant smell inside. Confirmed a smell inside unit, smells like dye. Checked freezer evaporator for leaks. Found uv dye on bottom on freezer and lower evap coils. Unit has a refrigerant leak, will need evaporator replaced. ; ordrng 1 WP2306093 (Evaporator)"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/06/2021

Cc unit not working properly Found actuator to be new style that pops of splutch Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Richmond Heights, OH 44143

Dan H

Job Details: 08/06/2021

"Customer complaint that oven is taking 25-30 minutes to reach temperature and that cooktop elements cut off and on too much, cooktop is normal, started bake for 350 degrees, oven heated to 350 degrees within preheat time, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, OH 44095

Joe O

Job Details: 08/06/2021

Installed sump assembly and drain pump. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/06/2021

"Installed new control and oven temperature sensor , op test good"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS550ESS01

Near Bedford Heights, OH 44146

Dan H

Job Details: 08/06/2021

"Customer complaint that right front burner is not lighting, found electrode in igniter missing, unit needs new igniter, part is out of stock so not scheduling return appointment ; ordrng 1 W10657994 (Igniter)"

We serviced a

SAMSUNG DRYER

Model DLGY1202V

Near Geneva, OH 44041

Jeff M

Job Details: 08/06/2021

The unit is heating. The vent was vary long. I removed almost 3feet of vent unit op tested good. Im not able too collect payment this is a rental and I cant get service anywhere. G.O.T.L

We serviced a

KENMORE DRYER

Model 110.86862401

Near Geneva, OH 44041

Jeff M

Job Details: 08/06/2021

The unit was not turning on. The unit was disassembled I put the unit back together. Unit op tested good. I didnt locate a issue

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/06/2021

Cc of frost on bottom of freezer Found gasket not sealing Fixed gasket Op test ok

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, OH 44028

David R

Job Details: 08/06/2021

"Replaced control. Reset all error codes. Tested. Washing, has load in. Op test ok."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Berea, OH 44017

David R

Job Details: 08/06/2021

Replaced gasket. Not sticking in place. Door could be warped a little causing not to stay. Ordering door and another gasket. ; ordrng 1 LW10680728 (FZ door black) and 1 W11318226 (Badge) and 1 W11182143 (Badge)

We serviced a

JENN-AIR COOK TOP

Model CVE3401B

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/06/2021

Installed burner and switches and knobs OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Willowick, OH 44095

Joe O

Job Details: 08/06/2021

Cc: frosting in freezerFound freezer door not sealing properly. Adjusted freezer door. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lorain, OH 44052

Marie V

Job Details: 08/06/2021

"Cc that the unit didnt drain one time they had to reset unit to get it to drain. Ran diag no error codes. Found shifter off place, I will need new shifter. Office will contact ; ordrng 1 W10913953 (Shifter)"

We serviced a

SAMSUNG DRYER

Model DV 40J 3000 EW 8

Near Madison, OH 44057

Jeff M

Job Details: 08/06/2021

There was a washcloth in the blower wheel

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jeff M

Job Details: 08/06/2021

Customer is having an issue with the machine not cooling the temperature inside the refrigerator is 60? the temperature inside the freezer is 5?. We have replaced all the electronic control boards multiple times we have replaced multiple wiring harness is per request by Whirlpool Tech line with replaced fans icemakers evaporator fans temp sensors. everything pertaining to cooling. The unit has never maintained a proper temperature from the 1st day of purchase of the machine. The unit is non-repairable.;

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 08/06/2021

Cc of vibration Found unit to be leaning way to far right and tub resting on sidewall Customers floor dips Leveled unit to the best ability Ran auto test and calibration Opt

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES0

Near Euclid, OH 44123

Joe O

Job Details: 08/06/2021

Cc: odor when bakingFound debris under oven bottom. Needs oven bottom cleaned. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44111

David R

Job Details: 08/06/2021

Cc unit was smoking when they heard a loud pop. Took pics. Half of the front of control melted. And panel. Ordering parts needed. ; ordrng 1 W11113908 (Control) and 1 W11171357 (Console)

We serviced a

HOT POINT WASHER

Model HTWP14002WW

Near Painesville, OH 44077

Jeff M

Job Details: 08/06/2021

Upon my arrival the unit was operating. I ran a normal cycle everything functions the motor and agitates the lock switch the pump the water valves the customer is experiencing an intermediate issue. Its most likely a control board issue due to the inconsistency of the problem unfortunately at this time the unit is operating as designed

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/06/2021

Cc of not spinning out big spinning out big heavy loads Advised on spin cycles And selections Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Broadview Heights, OH 44147

David R

Job Details: 08/06/2021

Replaced the FZ door. Tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model MH1150XMQ0

Near Parma Heights, OH 44130

David R

Job Details: 08/06/2021

"Cc unit not beeping when the countdown ends, glass of coming apart from doors. Confirmed no beeping when ending, some controls when press will not make a sound. 8185107 body, door NLA, 8185286 control panel NLA, 8204740 PCB control NLA. 8185233 panel door frame available. Parts needed for repair are NLA or discontinued. Sending over to office. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44115

Gabriel P

Job Details: 08/06/2021

Customer said he fix him self told him that he might be charge or unit will no longer have a warranty

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS3

Near Painesville, OH 44077

Jeff M

Job Details: 08/06/2021

Customer denied service at the door she told me they decided to purchase a new one

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5000DW

Near Chardon, OH 44024

Jeff M

Job Details: 08/06/2021

The water valve for the cord was partially turned off I turned it back on everything works

We serviced a

WHIRLPOOL RANGE

Model MER5755QAB

Near Aurora, OH 44202

Brian M

Job Details: 08/06/2021

"Cc unit not heating Found relay just clicking and clicking then it goes Needs control ; ordrng 1 WP5701M719-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW0

Near Middleburg Heights, OH 44130

David R

Job Details: 08/06/2021

"Cc unit giving F3E2 open/shorted moisture sensor. Followed tech sheet steps. Moisture sensor test, in diagnostics sensor test touch wet cloth both strips, drum light will turn off and sensor pass, good. Moisture sensor passes. Go to step 9, go test outlet thermistor. Test resistance J14 3-6, read table chart. Oven drum room temp 70*-75*. Tested in range of where it should be. Says replace control. Giving estimate for control, would replaced moisture sensor and outlet thermistor as well. Customer paid SVC. Do not order parts.; ordrng 1 W11525996 (Control) and 1 WPW10298258 (Harness) and 2 WP3387223 (Sensor)s and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44115

Gabriel P

Job Details: 08/06/2021

Customer said he fix him self told him that he might be charge or unit will no longer have a warranty

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Brook Park, OH 44142

David R

Job Details: 08/06/2021

Replaced FZ light. Tested. All lights working correctly. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Sheffield Lake, OH 44054

Marie V

Job Details: 08/06/2021

"Cc that the unit is not agitating. Ran diag got error code F7E6 motor fault. Confirmed unit is not agitating. Found shifter off place. Cus received a part but it was a light and we ordered a shifter, took pics of wrong part . Replaced actuator from T/S, and ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Westlake, OH 44145

Marie V

Job Details: 08/06/2021

"When arrived cust said that her husband fix the unit the same day that they did the appointment, she said that she called back same day to cancel."

We serviced a

AMANA RANGE

Model AGR5630BDW1

Near Seven Hills, OH 44131

Dan H

Job Details: 08/06/2021

"Installed new igniter harness, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Chardon, OH 44024

Jeff M

Job Details: 08/06/2021

Installed the new part op tested good. Drain switch washer

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Highland Heights, OH 44143

Joe O

Job Details: 08/06/2021

"Cc: condensation build up in ff section, rusting and molding on rails shelves and doors, ff lights not working, ice bin seal on door frosting and moldingFound condensation build up in ff section. Turned vertical mullion to 100% on to assist in humidity control. Found cold air flowing in from rear of ice maker compartment. Found freezer light is burned out. Found small rust spots on shelf rails and on doors. Needs shelves, ladders, both ff doors, freezer door, freezer led, ice maker adapterCustomer does not want to repair at this time; ordrng 1 WPW10635022 (adapter) and 1 W10815699 (dor-fip ss) and 1 W10815693 (dor-fip ss) and 1 W10815682 (dor-fip ss) and 1 WPW10737427 (shelf-glas) and 3 WPW10756310 (shelf-glas)s and 2 W10467460 (ladder)s and 1 W10467461 (ladder) and 1 W10695459 (module), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mayfield, OH 44143

Joe O

Job Details: 08/06/2021

Cc: freezing food in ff sectionFound temps in ff section at 41 degrees. Freezer at 6 degrees. Temps set at 37 and 2. Advised customer on loading. Advised customer on items in front of vent. Tested damper. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/06/2021

Cc: error codesFound error code f6e2(communication error). Needs control and uiSecond tech needed to pull unit out and remove dryer(unit in small tight space); ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/06/2021

Cc: not startingCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit is receiving proper power. timer start switch is not functioning. Needs timerTimer out of stock. Office to reschedule; ordrng 1 WP53-1810 (timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near South Euclid, OH 44121

Joe O

Job Details: 08/06/2021

"Cc: not making ice, not dispensing iceFound ice bin full, found unit not leveled so partial/small cubes to the back of ice maker, larger towards the front(jamming up auger in bin. Ice maker cycled. Adjusted feet. Tested dispenser. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575FRS00

Near Westlake, OH 44145

Marie V

Job Details: 08/06/2021

Cc that the door wont stay wide open. Confirmed explain cust that theres a cam that does not allow unit to open that much. It opens and stays but not wide open. Unit is working as designed. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Cleveland, OH 44144

Dan H

Job Details: 08/06/2021

"Cleared evaporator , installed defrost timer, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Cleveland, OH 44111

Dan H

Job Details: 08/06/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 65 degrees, freezer section temperature at 2 degrees, found evaporator frozen solid, unit needs new control ; ordrng 1 W11353815 (Cntrl)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS0

Near Lakewood, OH 44107

Dan H

Job Details: 08/06/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 55 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KGSK901SSS01

Near Lakewood, OH 44107

Dan H

Job Details: 08/06/2021

"Installed new control, op test good"

We serviced a

GE WALL OVEN

Model JT3500DF3BB

Near Eastlake, OH 44095

Dan H

Job Details: 08/06/2021

"Part recieved is damaged (see pics), reordering fan; ordrng 1 WB26X31060 (Fan)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 08/06/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WTW5000DW3

Near Cleveland, OH 44108

Joe O

Job Details: 08/06/2021

"Cc: unit stopped on rinse and motor continuously ran with water in tubFound error codes f7e6(motor fault). Ran auto test. Unit not shifting. Found shifter disconnected. Needs actuatorActuator out of stock, office to reschedule; ordrng 1 W10913953 (actuator)"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Roaming Shores, OH 44084

Jeff M

Job Details: 08/06/2021

I remove the pillowcase. Installed the new part op tested good. Agitator

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, OH 44003

Jeff M

Job Details: 08/06/2021

drin pump was on no lights. I held the cancel button the cycle stoped no error codes. Unit op tested good customer is using too much soap.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 08/06/2021

Installed suspension and rotor Ran auto test Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFAA

Near Lakewood, OH 44107

Marie V

Job Details: 08/06/2021

"Cc that the unit stopped making ice. Confirmed found ice tray with ice on it. But also found defrost thermostat unplugged. Defros evap, and plugged defrost thermostat back in. Check ohms on defrost thermostat has 1ohm, good. If it happens again it will need defrost thermostat."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near North Olmsted, OH 44070

Marie V

Job Details: 08/06/2021

Took POP. Cc that the light will not shut off. Found relay stuck on in control board Will need new control board. ; ordrng 1 W11182110 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Columbia Station, OH 44028

Marie V

Job Details: 08/06/2021

"Defrosted fresh food section evap , while defrosting saw a leak in the back of unit, found drain tube clogged cleared out, and replace fan and thermistors, replaced main control. Op test ok. Advice cust to allow unit 24 hours to reach normal normal temps on fresh food section. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Amherst, OH 44001

David R

Job Details: 08/06/2021

"Replaced drain pump and blew through pressure hose as well. Went through diagnostics, cleared codes. Ran diagnostics cycle. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44115

Jason N

Job Details: 08/06/2021

"Cc unit not working.Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Unit powered on, started normal cycle, unit will not start a cycle. Per service pointer W11395614A, replace with updated control board. ; ordrng 1 W11334214 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Sheffield, OH 44054

Marie V

Job Details: 08/06/2021

"Cc that the unit is making noise like pooping, or cracking noise. Verify unit is working good. Took temps 37* on fresh food section and 0 on freezer. Showed cust owners manual on page 14 talking about noises that are normal. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295KES

Near Oberlin, OH 44074

David R

Job Details: 08/06/2021

"Replaced icemaker, let cycle and call for water, good. Give time to start making ice and filling up basket, op test ok."

We serviced a

ROPER DRYER

Model RGD4640YQ0

Near Kent, OH 44240

Brian M

Job Details: 08/06/2021

"Cc unit not always heating Started unit found unit to ignite and heat then unit would not cycle Shut off abs restarted unit heated again found noise coming from coil valves but igniter not glowing unless I move the timer Advised on timer and coil valve replacement ; ordrng 1 WPW10328463 (coil-valve) and 1 W11043387 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Atwater, OH 44201

Brian M

Job Details: 08/06/2021

Cc unit turned on by itself Ran diagnostics no errors found Checked pressure hose Ran auto test and calibration Ran manual valves and and speed sensor test No issue found Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/06/2021

"Customer stated she does not want to have glass cleaned. Did not do anything with the oven. Spoke with JS, stated because I did not touch oven not to charge svc"

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, OH 44108

Corina B

Job Details: 08/06/2021

Replaced the timer and lock. Opt test ok

We serviced a

FRIGIDAIRE RANGE

Model LFGF3052TFB

Near Brooklyn, OH 44144

Corina B

Job Details: 08/06/2021

CC that the unit is not heating. Checked the amp drawl 0 amp. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44115

Jason N

Job Details: 08/06/2021

"Cc unit not starting cycle Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Powered unit on, unit immediately went into drain mode, will not respond. Per service pointer, replace with updated control board. ; ordrng 1 W11334214 (Control board)"

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Perry, OH 44081

Dan H

Job Details: 08/06/2021

"Installed new control and thermistor, op test good"