Service History 141 | Freds Appliance

We serviced a

MAYTAG DRYER

Model MCG8000AWW

Near Rocky River, OH 44116

Marie V

Job Details: 10/27/2023

"Cc that the unit is not drying the clothes and last time unit was stuck on 17 min. Stared unit is heating up, verify air flow outside, is good. Allowed cunit to cycle few times. Found coils has failed . Replaced from T/S. Op test ok; used 1 279834 (COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Willoughby, OH 44094

Jason N

Job Details: 10/27/2023

"Cc unit snagging clothing, putting holes in delicatesCustomer stated they just purchased the unit several months ago. Asked customer to forward receipt to service@fredsappliance.comCustomer stated they are assuming its washer but they are not sure. Checked inside basket and agitator for any rough/potential snag spots. Did not find any. Ran test cycle, all functions passed. No issues found with unit. Advised customer on load sizing, avoiding mixed loads, articles of clothing with buttons, zippers or hard decorations which could snag other pieces of clothing, and to use appropriate cycle for load being washed. Unit is working as designed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Joe O

Job Details: 10/27/2023

Cc: not agitatingFound error code f8e1(long fill). Ran auto test. Found low cold water pressure.needs water valve; ordrng 1 W11210463 (valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Dan H

Job Details: 10/27/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees, freezer section temperature at 26 degrees, found freezer section evaporator frozen solid, defrost thermistor and heater are good, unit needs new control; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L00

Near Solon, OH 44139

Bill

Job Details: 10/27/2023

"Cc ice not dispensing well, confirmed cc. Found shaft and gear to be chewed up, ordered new shaft, bearing, and ice container. Office to follow up as ice container is out of stock.; ordrng 1 WP2318082 (Shaft) and 1 WP2315559 (Sleave bearing) and 1 W11452364 (Ice container)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Westlake, OH 44145

Angel

Job Details: 10/27/2023

"Cc that unit was not spinning out clothes correctly and had a fault come up on display. Ran diagnostics and found error code F0E2 over suds, F0E3 overload and F7E1 tachometer missing and F7E7 motor not able to reach targeted rpm. Looked underneath and everything looked good but I replaced the actuator and cam because of the fault code and recommended customer to not overload washer 6 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Tested unit to make sure everything was good opt test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW0

Near Brook Park, OH 44142

David R

Job Details: 10/27/2023

"Cc unit squeaking. Worn rollers. Replaced dryer kit from t/s. Tested, good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Rocky River, OH 44116

Marie V

Job Details: 10/27/2023

"Cc that unit still making the same exact noise. Confirmed, noise comes from rollers and pulley. Replaced from T=/S tested unit. No nosies. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Eastlake, OH 44095

Jason N

Job Details: 10/27/2023

"Cc unit making squealing noiseConfirmed noise, sounds to be the belt pulley. Pulled front panel, verifies pulley is worn. Quoted customer repair cost using dryer repair kit. Replaced pulley, support rollers, and belt using truck stock kit. Reran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Westlake, OH 44145

Angel

Job Details: 10/27/2023

Cc that dishes are still wet at the end of the cycle. Ran diagnostics and no faults so I ran a test to make sure heater was functioning and it was. Also made sure vent fan ohmed out in range and it did it had 32kohms. Explained to customer that this dishwasher is plastic inside so it will buildup moisture inside with the steam so I recommended her to use rinse aid to help dry the dishes and would not recommend plastic bowls because they will not dry unit working as designed opt test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lyndhurst, OH 44124

Bill

Job Details: 10/27/2023

"Cc error code f3e2 pressure system fault, confirmed cc. Changed Ui panel, ran factory calibration, and diagnostic auto test. Opt test good."

We serviced a

MAYTAG DRYER

Model MED6630HW0

Near Andover, OH 44003

Dan H

Job Details: 10/27/2023

"Customer complaint of squealing noise, confirmed, found pulley seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDR01TJWH1

Near Conneaut, OH 44030

Dan H

Job Details: 10/27/2023

"Customer complaint that door falls open , confirmed, found links broken, installed new link kit, op test good; used 1 8194001 (Link kit) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, OH 44107

Angel

Job Details: 10/27/2023

"Cc that unit was not agitating or spinning just flashing light. Ran diagnostics and found error code F7E5 shifter fault, looked underneath and found unit was overloaded and pulley was grinding on shield and belt came off. Replaced belt and retightened pulley. Tested unit in a test cycle opt test good. Recommended customer not to overload washer to avoid any further issues or same issue to happen again. 6 to 8 regular bath towel for a full load.; used 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Madison, OH 44057

Dan H

Job Details: 10/27/2023

"Customer complaint that unit will not stop spinning, customer started load, unit got to spin cycle and never entered high speed spin, cycle got stuck at 25 minutes , high speed spin works in drain and spun and manual test cycle, installed new control, advised customer to monitor wash cycle got stuck at 39 minutes and never entered high speed spin, talked to bj, ordering lower harness, stator, rotor, and clutch ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W11568984 (Harness)"

We serviced a

GE REFRIGERATOR

Model PSHS6MGVBESS

Near Bay Village, OH 44140

Angel

Job Details: 10/27/2023

"Cc that unit is leaking water. Confirmed, found unit leaking from water line. Cut off a piece of the line and used a push lock fitting to reconnect line tested to make sure its not leaking opt test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Madison, OH 44057

Dan H

Job Details: 10/27/2023

"Customer complaint that basket is not level, found suspension rod mount broken, unit needs new suspension kit; ordrng 1 W11400156 (Suspension)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMW1

Near Lyndhurst, OH 44124

Bill

Job Details: 10/27/2023

"Connected hoses and ran unit up to 140 psi, could not find leak in any of the lines or evap. Called angel, had me pull drain pan and look at the copper lines under unit. Found leak, had Jason verify after he had arrived. Jason ordered parts and scheduled follow up for 11/02.; schdld next appmnt for 11/2 THU AM"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Bay Village, OH 44140

Angel

Job Details: 10/27/2023

Cc that unit would take 2 times to dry the clothes specially towels. Verified and noticed that the settings she would use they had low heat as default and she didnt know she could change the settings on the heat so I explained to her how to choose the heat settings and to make sure it is set properly to avoid having to dry the clothes twice specially towels unit working as designed and vent is clear as well opt test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Berea, OH 44017

David R

Job Details: 10/27/2023

"Cc unit shaking and moving around. Mark Gaietto Technical Advisor from whirlpool Clyde, Ohio is here. Took apart unit. He is going to exchange unit out. So just documentation. Sending in."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Strongsville, OH 44136

David R

Job Details: 10/27/2023

"Cc unit not cooling, not as cold. Found FZ fan not plugged in, and drain tube clogged. Cleared all build up of ice behind evap cover. Secured and pushed in connection to fan tight. Good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near Wickliffe, OH 44092

Jason N

Job Details: 10/27/2023

Cc unit door not sealing after doors switched and broken screw on top hingeFound gasket gapped slightly on top of ff door. Heated gasket and stretched to ensure proper seal to cabinet. Extracted broken screw from top hinge and installed new screw. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS00

Near Bratenahl, OH 44108

Marie V

Job Details: 10/27/2023

"Cc fresh food section is not cooling. Confirmed, temps are 60*, freezer -5, found damper door not opening all the way. Removed freezer back panel is clear, good frost. Ran diag tested damper motor, open and closes all the way.Corrected damper motor, insulated around it. Wait 24 hours for refrigerator section to reach normal temps.Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC1

Near Cleveland, OH 44119

Marie V

Job Details: 10/27/2023

"Cc of unit showing lf. ,confirmed , found bellow is ripped. Will need new bellow, while filling up is loosing water as well. cold is working, advise hot is not, also drain had some change inside. Cleared out. Ordering bellow. Cust will use cold water on cycles. ; ordrng 1 W11314648 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cleveland Heights, OH 44118

Marie V

Job Details: 10/27/2023

"Replaced motor, no leaks. Op test ok"

We serviced a

FRIGIDAIRE DRYER GAS

Model FFLG3911QW1

Near Strongsville, OH 44136

David R

Job Details: 10/27/2023

"Replaced control, safety thermostat and limited. Tested. Heated and cycling. Advised to clean vent if needed. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Chesterland, OH 44026

Joe O

Job Details: 10/27/2023

"Cc: not powering onFound unit Is functioning at this time. No stored error codes. Tested power supply. Unit receiving proper power. Spoke with bj, he stated to replace both control and ui. ; ordrng 1 W11413567 (Ui) and 1 W11618917 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Solon, OH 44139

Joe O

Job Details: 10/27/2023

Cc: not draining with weight in unitFound harness broken to drain pump. Needs harness. ; ordrng 1 W11643701 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/27/2023

Installed water valve. Cycled ice maker. Tested water. Not overfilling. Op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Shaker Heights, OH 44122

Joe O

Job Details: 10/27/2023

"Cc: not opening properly, getting extremely hot on sideOpened door, found right side hinge not sitting flush. Found right side receiver bent. Needs receiver and cavity insulationInsulation shows limited stock. Office to reschedule; ordrng 1 W11130754 (Insulation) and 1 W11161898 (hinge-recv)"

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Cleveland, OH 44120

Jason N

Job Details: 10/27/2023

"Installed belt switch. Ran dryer op test, good tumble and heat, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMW1

Near Lyndhurst, OH 44124

Jason N

Job Details: 10/27/2023

"See WJ pvr for job details. Customer also wants water filter replaced. Advised filter will not be covered under warranty, ok. Customer paid for part. ; ordrng 1 WP2316878 (Heater-pan) and 1 WP2001264 (Pan-drip) and 1 EDR5RXD1 (Filter)"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, OH 44202

Corina B

Job Details: 10/27/2023

CC that there is a vibration noise. Confirmed. Found the evap fan vibrating. Will need a new cover. ; ordrng 1 W11532990 (Cover)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Warrensville Heights, OH 44128

Manny

Job Details: 10/27/2023

"Cc that unit is not working properly, verified and f9e1 for long drain ran test cycle and noticed water spraying on the back, and the drain hose is attached to a flexible rubber hose that also run under the dryer vent once u it started draining the hot water and the heat from the dryer causes the hose to get soft and bend causing the unit not to drain all the way, advise customer to replace the attachment hose. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Ravenna, OH 44266

Corina B

Job Details: 10/27/2023

"F9e1 long drain, f5e2 lock failure f0e2 oversudes. Ran co test and the unit is not draining. Will need a new drain pump; ordrng 1 W11458345 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rootstown, OH 44272

Corina B

Job Details: 10/27/2023

"CC that there is a noise when washing. Ran diag no codes. Cust was throwing the clothes in. Started a cycle with towels, no noise. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Cleveland, OH 44112

Manny

Job Details: 10/27/2023

"Replaced front panel, opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Kent, OH 44240

Corina B

Job Details: 10/27/2023

"Replaced the harness. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 2.4 r600-a unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford, OH 44146

Corina B

Job Details: 10/27/2023

CC that the unit is not agitating. Confirmed ran diag F7E6 MOTOR FAULT. Found the shifter are is broken. Replaced the shifter. Opt test ng. Replaced the capacitor. Ran a calibration. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB0

Near Cleveland, OH 44120

Manny

Job Details: 10/27/2023

"Cc unit not draining, verified and pump locked up , replaced pump with TS# WPW10348269 opt test ok; used 1 WPW10348269 ( Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Shaker Heights, OH 44120

Manny

Job Details: 10/27/2023

"Removed stuck wash plate, replaced gearcase, cam shifter and wash plate, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS0

Near Parma, OH 44129

Corina B

Job Details: 10/27/2023

"Replaced the drain pump, gasket, spray arm and pump. Tested mo leaks, drained. Opt test ok."

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Columbia Station, OH 44028

David R

Job Details: 10/27/2023

"Cc unit time will jump ahead or incorrect time, Over the Air Software Update. Unit is not connected to WiFi. Let customer know unit needs to be connected to WiFi, need to download app also and follow instructions to add unit. Unit and components are good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Cleveland, OH 44113

Marie V

Job Details: 10/27/2023

"Cc that the unit doing the same thing as last time. Ice buildup on evaporator, and ice maker is not working properly. Confirmed sensor reading ok, but always recommended replacing sensor and control at the same time. Ordering control and and fan because is a little loud. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FFLE2022MW1

Near University Heights, OH 44118

Corina B

Job Details: 10/27/2023

Replaced the lid switch. Opt test ng. Called BJ checked the terminal block l2-n 120 volts l1 to n 0 volts. L1-l2 120 volts. Will need an electrician. Did not charge labor. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120EBS08

Near North Ridgeville, OH 44039

David R

Job Details: 10/27/2023

"Replaced control, bulb. Tested, good. Working correctly and all components good. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Brook Park, OH 44142

Marie V

Job Details: 10/27/2023

Replaced both parts. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Fairview Park, OH 44126

Manny

Job Details: 10/27/2023

"Replace suspension, opt test ok"

We serviced a

GE RANGE

Model JGBP34WEL1WW

Near Shaker Heights, OH 44120

Joe O

Job Details: 10/27/2023

Installed broil igniter. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Shaker Heights, OH 44122

Joe O

Job Details: 10/27/2023

"Cc: doors not aligned, left ff door heavy to openFound doors mis aligned. Leveled unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Painesville, OH 44077

Jason N

Job Details: 10/26/2023

"Cc unit not spinning out clothing Ran test cycle, found washplate is spinning with basket. Unit needs drive hub. Quoted customer repair cost. Unable to remove washplate, re-quote repair including new washplate which now needs to be cut off. Replaced washplate and drive hub using truck stock parts(washplate is not truck stock, misc part). Ran test cycle, all functions passed. Spin test good. Op test good.; used 1 W10528947 (HUB), and 1 W10902814 (Washplate) from stock"

We serviced a

MAYTAG DRYER

Model MGD6500MBK1

Near Lorain, OH 44055

Angel

Job Details: 10/26/2023

Replaced control board tested unit opt test good.

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Brooklyn, OH 44144

Manny

Job Details: 10/26/2023

"Cc that same thing happened as last time, verified and unit not coming on, but lets me into diagnostics found codes f6e2 and f6e3 for control and UI issue, unit needs UI and control; ordrng 1 W11135391 (console) and 1 W11429620 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Jason N

Job Details: 10/26/2023

"Cc unit making loud unusual noisesObserved unit for several minutes, no abnormal noises heard. Ran manual functionality tests, test 3, fans and damper, no abnormal noises. Test 5 compressor ramp speed up and down. No abnormal noise heard. Could not duplicate any abnormal noises at this time. Advised customer they can record noise on a phone if they feel noise is still abnormal."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Chesterland, OH 44026

Joe O

Job Details: 10/26/2023

"Installed chute, and ice door. Advised to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Dan H

Job Details: 10/26/2023

"Customer complaint that unit is not filling, spinning, or agitating properly, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, lid locks, valves open(good flow), drain pump is working, unit agitates, found hub worn out, unable to remove wash plate, unit needs new washplate and hub, customer does not want repair at this time ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH1

Near North Olmsted, OH 44070

Marie V

Job Details: 10/26/2023

Replaced control panel. Tested unit lights and buttons are working. Op test okNo core for return

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Fairview Park, OH 44126

Marie V

Job Details: 10/26/2023

Cc that the unit is leaking. Confirmed found tub is damaged. Will need new tub. Office will contact once they have eta on the part. ; ordrng 1 W11409866 (Tub)

We serviced a

GE DRYER

Model GTD65EBSJ4WS

Near Lakewood, OH 44107

Marie V

Job Details: 10/26/2023

"Cc unit does not comes on.confirmed proper power at terminal block. Verify motor winding is good. Thermal fuse and thermostat. All good. Getting 120V to control. Unit will need new control and fuse. Cust contacting landlord. They will call us back if they want to continue. ; ordrng 1 WE22X35978 (Control) and 1 WE1X21975 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Grafton, OH 44044

David R

Job Details: 10/26/2023

Cc squeaking. Found front rollers seizing up. Replaced dryer kit from t/s. Tested. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Lorain, OH 44055

Angel

Job Details: 10/26/2023

"Cc that unit will not start. Confirmed it will power on but not start. Ran diagnostics and found faults for shifter, looked underneath and shifter seemed like it had moisture replaced shifter erased fault code and tested unit again and worked as should opt test good.; used 1 W11481722 (actuator) from stock"

We serviced a

GE FREEZER CHEST

Model FCM22DLCWW

Near Conneaut, OH 44030

Dan H

Job Details: 10/26/2023

"Customer complaint that high temperature alarm keeps going off, confirmed, temperature at 28 degrees, found compressor not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair ; ordrng 1 WR87X32068 (Compressor) and 1 WR87X30875 (Drier) and 1 WR97X10033 (Lokring) and 1 L13000931 (Lokring) and 1 WR97X25268 (Lokring) and 2 WR97X10036 (Lokring)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Kingsville, OH 44048

Dan H

Job Details: 10/26/2023

"Installed new cabinet, back panel, and console panel, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Jason N

Job Details: 10/26/2023

"Cc unit icing up on freezer Customer stated she has ice sheets building up on the bottom of her freezer. Confirmed ice buildup, found defrost drain tray is also iced up. Quoted customer defrost drain repair. Cleared ice from freezer and defrost tray. Steamed down drain hole, ensured good flow through. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW04

Near Cleveland, OH 44109

Manny

Job Details: 10/26/2023

"Cc that unit is frosting in the fz and that gasket keeps coming off, verified and door liner is warped due to too much insulation. Needs door Let customer know itll take between 4 to 6 weeks for the door to arrive.; ordrng 1 W11178521 (nameplate) and 1 LW10636404 (dor-fip)"

We serviced a

KENMORE COOKTOP ELE

Model 790.45109410

Near Garrettsville, OH 44231

Corina B

Job Details: 10/26/2023

"CC that the burners will turn on for 10-15 seconds then turn off. Tested at the junction box, 240 volts and not dropping. The burners stayed on. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Willowick, OH 44095

Jason N

Job Details: 10/26/2023

"Cc unit shelves not closing properlyInspected unit and looked up model specifics. Found shelving is as designed, shelving operation is correct. Unit is working as designed."

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Euclid, OH 44123

Jason N

Job Details: 10/26/2023

Cc unit shuts down in mid cycleRan dryer op test on a no heat cycle to check motor function. Unit shut down after 6 minutes. Unit will need drive motor replaced. ; ordrng 1 W10841144 (Motor-drve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS08

Near Cleveland, OH 44144

Manny

Job Details: 10/26/2023

"Cc that unit is making a loud vibration noise, and that the door is loose, verified and unit humming, noise coming from the evaporator fan, removed cover and fan is loud removed impeller and try readjusting the fan but noise no going away, noticed that the shroud looks warp and the clip is loose, door is missing screw on hinges, ordering fan, shroud, clips, grommets and hinge screws; ordrng 1 WP2315549 (evap fan motor) and 1 W11263195 (fan-scroll) and 2 WP2176759 (bushing)s and 1 W10188846 (retainer) and 1 WP2169142 (evaporator fan blade) and 2 WP489497 (Screw)s"

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Atwater, OH 44201

Corina B

Job Details: 10/26/2023

CC that the oven does not heat. Confirmed. Both broil and bake are not lighting. Good spark at igniter. Will need a dsi board and the gas valve; ordrng 1 W11319687 (Spark module) and 1 W11239228 (Gas valve)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44120

Manny

Job Details: 10/26/2023

"Cc unit not spinning and leaving clothes wet, verified and f8e1 for long fill, found hose on the floor elevated ran test with clothes in it and set to wash, switched to drain and spin and opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44103

Manny

Job Details: 10/26/2023

"Removed stuck wash plate, replaced gearcase, pulley, hub motor and shifter, cap never arrived but the old one was still good, opt test ok"

We serviced a

KITCHENAID RANGE GAS

Model KFGD500EWH04

Near North Royalton, OH 44133

David R

Job Details: 10/26/2023

"Cc unit temps not right. Followed tech sheet, tested temp sensors (customer just replaced both) reading 1080 and 1130, both in range. Both oven ignitors look good and amps good. Temp is off even with +30 calibration. Ordering control ; ordrng 1 W10877013 (Control) and 1 12400035 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDE300VW0

Near North Royalton, OH 44133

David R

Job Details: 10/26/2023

"Cc units not heating. Found element open, broken coil. Will need new element, ordering thermal kit as well.; ordrng 1 WP8544771 (Heating element) and 1 280148 (Thermal kit)"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DES

Near Madison, OH 44057

Dan H

Job Details: 10/26/2023

"Installed new evaporator fan motor, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KEBS277DWH6

Near Pepper Pike, OH 44124

Joe O

Job Details: 10/26/2023

"Cc: not working, display outTested. Found display powered on. Control not reading proper temps, temps jumping. Need controlControl shows discontinued; ordrng 1 4448871 (cntrl/mcrosw(discontinued))"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Ridgeville, OH 44039

Angel

Job Details: 10/26/2023

Cc that they keep getting an AF fault. Tested unit and after about 5mins the could is displayed. Checked lint trap and it was good so ai went outside the home checked vent while dryer was running and airflow was weak. Explained to customer they will have to clean out vent and replace the foil vent they have with a semi rigid or rigid vent to avoid any fire hazards unit working as designed opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Westlake, OH 44145

Angel

Job Details: 10/26/2023

"Cc that he thinks its not washing as should and sheets getting tangled up. Ran diagnostics and no fault codes, so I ran a test cycle and passed perfectly fine. Explained to customer that washer is working perfectly fine and asked him how is he loading the washer and he said he would just toss the clothes inside and thats it. I explained to him he does not want to overload washer and to make sure clothes are spread evenly around tub to avoid clothes getting tangled and for the rest of his clothes to get clean as should unit working as designed."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Maple Heights, OH 44137

Bill

Job Details: 10/26/2023

"Cc error code f2e0, confirm cc. Changed ribbon and keypad. Tested opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44111

Marie V

Job Details: 10/26/2023

"Cc that unit did not finish the cycle and clothes where wet. Got it to drain and now it goes from sensing to done. Confirmed, ran diag found error code F7E1 tachometer wrong or missing signal . Replaced shifter from T/S. Stared unit. Op test ok; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS0

Near Broadview Heights, OH 44147

David R

Job Details: 10/26/2023

"Cc unit not heating. Control relay stuck. Not sending correct voltage. Sending 120v when its suppose to be 0* constant voltage even when oven is off. Element reads 18 ohms. Will need new control. Gave estimate to customer ; ordrng 1 WPW10340304 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MGRH865QDQ

Near Broadview Heights, OH 44147

David R

Job Details: 10/26/2023

Cc unit Front Left burner flames are low. Orfice was clogged. Cleared. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairview Park, OH 44126

Angel

Job Details: 10/26/2023

Cc that unit is not spinning out her clothes. Verified the spin in diagnostics and found that the hub was stripped. Explained to customer why that happens and gave her an estimate she decided to proceed so I replaced hub tested unit opt test good. Recommended customer to to fill the washer passed half a tub.; used 1 W10528947 (HUB) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM3

Near Pepper Pike, OH 44124

Joe O

Job Details: 10/26/2023

Cc: ice maker not workingCustomer stated they had a water leak recently and the water was shut off to unit. Turned on ice maker. Ice maker cycled and filled. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Shaker Heights, OH 44122

Bill

Job Details: 10/26/2023

Installed cover.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Garfield Heights, OH 44125

Bill

Job Details: 10/26/2023

"Cc lid not latching, confirmed cc. Changed latch, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Streetsboro, OH 44241

Corina B

Job Details: 10/26/2023

"CC that there is a noise and the filter does not rest. Confirmed. The damper is rattling and the filter options, filter reset and confirm to reset. Will need the damper; ordrng 1 W11236851 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/26/2023

Door has a dent. Installed door since it took over a year to receive it. Will need to reorder door. Took pic of dent. Office to reschedule ; ordrng 1 LW10406934 (Door)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Seven Hills, OH 44131

Bill

Job Details: 10/26/2023

"Cc not draining, confirmed cc. Found wire broken in half, spliced wire back together. Opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS1

Near Parma, OH 44129

Marie V

Job Details: 10/26/2023

"Cc that Right rear burner does not works and that when press button to use oven shows that option is not available or oven does starts then shuts off. Ran diag found error code F6E1 runaway temp. Verify sensor , shows in range, unit will need new control and testing burner, is good , will need infinite switch replace and burner.; ordrng 1 WPW10340304 (Control) and 1 WPW10181986 (Oven sensor) and 1 W11171119 (Right rear burner) and 1 WP3149404 (Right rear switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Bay Village, OH 44140

Marie V

Job Details: 10/26/2023

"Cc that the motor is loud and that the dispenser does not always work. Replaced dispenser and tested u it, motor is loud. Replaced motor, no leaks working properly. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near North Royalton, OH 44133

David R

Job Details: 10/26/2023

"Customer had POP, took pics 10/17/23. Cc unit not working, no water entering. Confirmed water is good. Going into diagnostics and trying to start test mode, unit will get water but then 7-2 error will pop up. Went through tech sheet. Pins to more through wires from main control reading 17 ohms. Wash motor and wire should be good. Would replace overfill switch and main control. ; ordrng 1 W11629914 (Control) and 1 W11545764 (Switch)"

We serviced a

KITCHENAID RANGE

Model KDRU783VSS00

Near Strongsville, OH 44136

David R

Job Details: 10/26/2023

"Cc error for oven, burners. Found some burners were not correctly on, so would cause them to not lite or keep on trying to lite. Corrected positions and tested, all burners good. Error F7E0 water is not high enough. Unit is not plumbed in. So error will keep happened periodically. Let customer know. Unit is good. "

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Solon, OH 44139

Corina B

Job Details: 10/26/2023

"CC that the unit is not freezing. Confirmed. Found the evaporator covered in frost and ice. Ran the diag forced defrost 3 amps. Will need a new control. Cust does not want to repair ; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER ELE

Model WED92HEFU0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/26/2023

"CC that the loads take 3 hrs to dry. Ran diag F4E4 L2 Line Voltage error, F4E3 Restricted Air Flow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside good airflow. Found the lint screen holding water, cleaned the screen. Advised Cust half a basket is a full load. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Parma, OH 44129

Bill

Job Details: 10/26/2023

"Cc unit not heating, confirmed cc. Found no power going to unit, checked breaker box. Everything looked good there, found a gfci outlet to the left of the stove outlet was tripped, reset gfci. Unit came on, tested all burners and oven. Opt test good. Called customer with findings."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rocky River, OH 44116

Angel

Job Details: 10/26/2023

"Cc that unit stopped cooling all of a sudden when they came from vacation. Verified and temps were in the 60s in both sections. So I got to the back of unit and plugged in my watt meter and compressor was running at 4amps and would drop to 1amp and ramp up to 4 amps again. gave customer estimate for the repair, ordrng 1 W10832994 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Avon Lake, OH 44012

Angel

Job Details: 10/26/2023

Cc that unit is not making ice. Verified and found wires at the bottom of door broken will need door replaced. Office to reschedule.; ordrng 1 LW10728959 (Freezer door)

We serviced a

INGLIS STACK W/D

Near Avon Lake, OH 44012

Angel

Job Details: 10/26/2023

"Cc that unit was leaking. Confirmed, looked underneath and found gear case leaking a lot there was oil all on the floor. Unit will need gear case, tub gasket, drive block, coupling and drive tube everything is full of oil. Gave customer estimate and decided not to continue with repair.; ordrng 1 3360629 (Gear case) and 1 285753A (Coupling) and 1 WP389140 (Block) and 1 Gasket (Gasket) and 1 W10820043 (Brake/drive tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Lorain, OH 44053

Angel

Job Details: 10/26/2023

"Cc that unit will preheat to 350* and shut off and wont kick back on. Ran diagnostics and found no fault codes, so I did a reset on the control and tested unit myself by preheating the oven to 350* and then waited about 10 to 15mins after preheat to see if it would stay off or if it would ignite and continue to cycle but noticed igniter would spark multiple times causing it to stop and retry and sometimes not igniting at all causing the issue customer is having. Removed burner cover in oven to try to adjust the igniter to see if it would help. Adjusted igniter and tested unit again and now its igniting on the first spark explained to customer what I did and if any issues to give us a call opt test good."

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