We serviced a
WED7990FW0 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Jeff M
Job Details:
06/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GB2FHDXWS04 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details:
06/27/2017
The ice maker is making a grinding sound. The unit needs a new ice maker ; ordrng 1 D7824706Q (ice maker),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Alice M.
Job Details:
06/27/2017
Found actuator optics failed. Replaced. Ran calibration and service test mode. Ran unit on normal wash and drain spin. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Streetsboro, OH 44241
Tim G.
Job Details:
06/27/2017
Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details:
06/27/2017
Whirlpool French door refrigerator WRB322DMBW00, Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good.
We serviced a
NTW4705EW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Jeff M
Job Details:
06/27/2017
Transmission bearings are completely wore out. Also the computer has multiple shifting error codes saved in the computer the unit needs a new transmission and actuator; ordrng 1 W10771759 (TRAN.) and 1 W10913953 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW00
Near Geneva, OH 44041
Arthur V
Job Details:
06/27/2017
Found drain clogged causing issue. Cleared drain. Cleaned out all ice build up. Op test good. ; Job Cmpltd,
We serviced a
CVM1790SS1SS GE
Model MICROWAVE
Near Willoughby, OH 44094
Jeff M
Job Details:
06/27/2017
Microwave the active up one time for the customer so I did adjust the door switches unit tested good; Job Cmpltd,
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details:
06/27/2017
Advised on using h.e. Soap and how much to use. Also on fabric softener use. Advised on cleaning unit with affresh and how often to do so. Ran normal wash. Unit is operating as designed. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rootstown, OH 44272
Tim G.
Job Details:
06/27/2017
Removed unit from wall and installed both fuses and the inlet cover. Reinstalled unit and tested, op test good.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details:
06/27/2017
Found unit not level. Leveled unit and ran service test mode. Ran unit with load and advised on loading an how to balance out loads if unit goes out of balance. Op test ok. ; Job Cmpltd
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Geneva, OH 44041
Arthur V
Job Details:
06/27/2017
Replaced door lock assy and strike. Op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WALL OVEN
Model FPET3085KFA
Near Perry Township, OH 44057
Arthur V
Job Details:
06/27/2017
Upon arrival unit powered down. Turned on breaker and started unit. Op test good. Unit working now heated both ovens up to 350 deg and turned them on and off several times. Unit did not fail. Customer to monitor ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Windsor Township, OH 44099
Arthur V
Job Details:
06/27/2017
Cust complaint she just heard a differance in sounds when the unit is adjatating--- ran diagnostics. No errors. Ran auto test cycle. Unit passed. Checked rotor good. No signs of leaking and no sounds of bearing wear---- ran unit on normal cycle with small load cust put in washer. ---- unit filled,ajatated,and spun out . No noise. Op test good. Could not duplicate issue ---; used 1 SENIORDISCOUNT ,job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Roaming Shores, OH 44084
Arthur V
Job Details:
06/27/2017
Ran diagnostics. No error codes. Cycled in wash unit filled ,adgatated and drained and spun. Ran auto test. Op test passed heard rubbing sound from motor. Found pulley rubbing on shield. Replaced shield and retested. Op test good. No more noise. ---; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model GLEFS77CQB
Near Solon, OH 44139
Robert A.
Job Details:
06/27/2017
Burners work, clock and oven does not work, Found c/b receiving 220vac, no disp, needs controlCust to replace; ordrng 1 316207529 (clock/timer197.09) and 1 316220804 (overlay,clock,wht27.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details:
06/27/2017
The unit is making a loud clicking sound the inner drum is splitting apart c the pic. I called tl talked with ben the unit needs a new drum assy. ; ordrng 1 WPW10409997 (TUBE ASSY
We serviced a
KUDS35FXSS8 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Jeff M
Job Details:
06/27/2017
The unit was making a very loud obnoxious noise coming from the pump I found two plastic tabs from the previous repair that fell into the pump. I remove the two plastic tabs i noticed that the chopper blades were rubbing against the screen I tried to correct the issue before reassembling the pump. I tested the machine I can still hear the chopper blades rubbing against the metal screen needs new chopper assembly.; ordrng 1 W10083957V (CHOPPER ASSY.), schdld next appmnt for 7/3 MON 12-5, saved tckt [SdLink
We serviced a
MDBTT60AWW MAYTAG
Model DISHWASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details:
06/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MSF25C2EXW00
Near Oakwood Village, OH 44146
Robert A.
Job Details:
06/27/2017
Found disp lock on, turned off, tested water and ice, good, op test ok; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Warrensville Heights, OH 44128
Robert A.
Job Details:
06/27/2017
Found no power to unit, turned on breaker, unit running and heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details:
06/27/2017
Found units operations are normal. Advised to add softener and detergent after adding clothing.
We serviced a
GE REFRIGERATOR
Model GTS18GTHJRWW
Near Gates Mills, OH 44040
Robert A.
Job Details:
06/27/2017
Cust states that fan was making noise and not cooling correctly, cust turned unit off ant let thaw, when he turned it back on no noise and cooling correctly, temps goos, fan running, no odd noise, inspected evap fan and evap, good, checked door seals, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Middlefield, OH 44062
Tim G.
Job Details:
06/27/2017
Complaint that the unit will not start up. A cycle can be selected but the unit will not start. Checked unit for errors and found not able to enter diag. Removed power to unit to try to reset, op test no good. Turned unit on and found a F2E2 comm issue between the UI and the main control. Checked connections and found good. Unit needs UI and main control. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 7/3 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Randolph Township, OH 44260
Tim G.
Job Details:
06/27/2017
Complaint that the unit runs for about 5mins and then displays a F51 error (motor RPS failure). Checked unit and found the unit wanting to spin and agitate at the same time. Checked and found the basket hard to turn by hand and the hub asm damaged due to the basket not seating all the way (stuck on drive shaft) unit needs a new hub asm and bearing kit. ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), schdld next appmnt for 6/30 FRI ! [**],
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Tim G.
Job Details:
06/27/2017
Unit not cooling. Customer stated that it was good for about 2-1/2 days. Checked and found very little freon in unit. Pulled cap off drier valve and found valve to have failed causing the leak. Removed drier and replaced. Pulled a 28"vac and watched no leaks. Charged with 5oz of 134a, op test good. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model TBX22JAXJRWW
Near Streetsboro, OH 44241
Tim G.
Job Details:
06/27/2017
Complaint that the unit is not cooling properly. Checked temps and found 30fz and 47ff. Checked the evap for frost pattern and found half. Tapped low side and found the pressure at 35psi. Powered unit down and found the compressor to come to a hard stop shaking the unit. Units compressor has failed and needs replaced. Quoted customer for repair and they declinded due to cost. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , Job Cmpltd,
We serviced a
GS5SHAXNLOO WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details:
06/27/2017
Found leak on high side at filter drier. Repaired replaced with filter drier.op test ok.unit is missing back cover spoke with ab not covered need to quote cust. Charged to 5oz. Optest ok.; ordrng 1 WP2188755 (cover-unit 4655), saved tckt
We serviced a
WFC340S0EW0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44095
Corina H
Job Details:
06/27/2017
CC that when they broil it pops the breaker and has a spark on the left back burner. Found the blue wire to the broiler was not attached the the broil element. Attached the blue wire to the element. Turned broiler on, optest ok. ; Job Cmpltd
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, OH 44060
Corina H
Job Details:
06/27/2017
CC that the is AF. They have a long run for the vent. Removed the vent, the vent was hitting the insulation where it was not getting proper airflow. Relined the vent to go outside. Optest ok. ; Job Cmpltd
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Cleveland, OH 44121
Corina H
Job Details:
06/27/2017
, Replaced the control and lid switch from t/s. Brought core back for return. Ran calibration.washer was not hooked up. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina H
Job Details:
06/27/2017
CC that there is a rattling noise and the fz handle is loose. Tighten handle. Could not duplicate the problem. Compressor and fans are clear. Optest ok.; Job Cmpltd
We serviced a
KDFE204ESS1 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Corina H
Job Details:
06/27/2017
Top rack adjuster is working as designed. Replaced the dispenser. Ran a light cycle dispenser opened. Optest ok. ; Job Cmpltd,
We serviced a
GD25DFXFN02 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina H
Job Details:
06/27/2017
Replaced the bracket to the dispenser. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Corina H
Job Details:
06/27/2017
Replaced the parts listed. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
KSCS25FKSS02 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details:
06/27/2017
Found water supply line tapping back of unit when water is running thru line, fastned line, op test good; Job Cmpltd
We serviced a
MFW2055FRZ00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Chris H.
Job Details:
06/27/2017
needs freezer drawer slide rails both sides, ordering parts; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide), schdld next appmnt for 7/3 MON
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chris H.
Job Details:
06/27/2017
Customer states contractor was out and belives dishwasher is leaking from underneath unit, started unit on normal wash observed, cancelled cycle, found drain hose has pin hole in it causing it to leak behind the unit, looks like during installation they pinched the hose, unit needs a new drain hose, confirmed with bb ordering part; ordrng 1 8269144A (drain hose), schdld next appmnt for 6/30 FR
We serviced a
MZF34X16DW00 MAYRAG
Model FREEZER
Near Parma, OH 44134
Chris H.
Job Details:
06/27/2017
Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, compressor and fans started, after compressor started unit was pulling 0.63, tapped system added half a charge amp draw at 1 amp now frost pattern developed, unit has a sealed system leak needs an evap and dye drier, qouted customer, schdld next appmnt for 6/30 FR
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chris H.
Job Details:
06/27/2017
New gasket is not sitting correctly, ordering door spoke with gs ordering part ; ordrng 1 W10668765 (FF DOOR WHITE), schdld next appmnt for 7/21 FRI
We serviced a
GSS25JSRESS GE
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chris H.
Job Details:
06/27/2017
Customer complaint that unit is not making ice, found icemaker filltube frozen, steamed out cycled icemaker mold filled op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1924BRB00
Near Atwater, OH 44201
Tim G.
Job Details:
06/26/2017
Installed compressor, and roller. Tech found the evap was not needed. Pulled a 28"vac and watched for 20mins and found no change. Recharged the system with 4.25oz of 134a, op test good. Unit cooling and customer was advised to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details:
06/26/2017
Unit has double fill issue, fits pointer W10545062, need electronic control board kit, also has symptoms of pointer W10545061D condensation on back wall and Fascia, gave quote: W10619962 102.95, W10878993 266.81, shipping 18.99, and labor 131.00, plus tax and service call totals $658.48, customer is going to discuss options with KitchenAid, leaving ticket open, also replace RC thermistor when we return; ordrng 1 W10619962 (heater 102.95) and 1 W10878993 (cntrl-elec 266.81)
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
06/26/2017
UI has segments of LED display out, replaced UI, all LED's functioning properly; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Jeff M
Job Details:
06/26/2017
The light switch was frozen I found a little bit of ice around the switch explain to the customer tha moisture will get into the freezer section and to be careful unit tested good; Job Cmpltd
We serviced a
JJW9430DDS JENNAIRE
Model RANGE
Near Lyndhurst, OH 44124
Jeff M
Job Details:
06/26/2017
Installed new part unit op tested good
We serviced a
PVM9179SF1SS GE
Model MICROWAVE
Near Wickliffe, OH 44092
Jeff M
Job Details:
06/26/2017
The door hanble is broken see pictures I cannot duplicate the non heating issue unti op tested good ; ordrng 1 WB56X25705 (DOOR)
We serviced a
SAV2655AWW WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Jeff M
Job Details:
06/26/2017
The drum was not spinning the belt was slipping. Due to the bearings were starting to seize up. I freed the bearings up by working the tran. back-and-forth eventually freeing it to spin. multiple parts are need to be replaced the tool kits for this machine is discontinued.; ordrng 1 40047202 (pulley- sp) and 1 W10116791 (hub & seal) and 1 W10840840 (TRAN) and 1 WP40047402 (CLIP)
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
06/26/2017
FC IM, not cycling or producing, appears to be a defunct heater based on position of harvest fingers when we arrived and cc of motor noise, also unit fits bulletin REF07-16, ordering SUM kit as well; ordrng 1 WR30X25766 (icemaker asm) and 1 WR98R882802 (SUM MODULE
We serviced a
MDE6200AYW WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details:
06/26/2017
Ran unit a couple of times, checked rollers and felts, unable to reproduce issue
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details:
06/26/2017
Reseated switch retainer, replaced knob, op test ok; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details:
06/26/2017
Found pump impeller sized. Replaced pump. Op test ok. ; used 1 WPW10661045 (PUMP-WATER) from stock
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details:
06/26/2017
Installed drawer. Op test ok. ; Job Cmpltd
We serviced a
WSF26C3EXW01 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
06/26/2017
Found auger gear iced over. Cleared ice and aligned. Op test ok. ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details:
06/26/2017
Installed filter and housing. Op test ok.
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details:
06/26/2017
Found inner and outer panels dented. Also, console and sump are cracked. Needs all replaced. ; ordrng 1 W10898448 (CONSOLE) and 1 W10900372 (PANEL) and 1 W10908291 (INNER PANEL) and 1 WPW10591570 (SUMP)
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
06/26/2017
Found minimal frosting on evap. All fans and lights working. Found comp very loud and very hot. Compressor is inefficient. Needs comp replaced. Cust requests friday morning. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10507884 (compressor
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details:
06/26/2017
Found upper wheels breaking. Needs all repaced. Cust not home after 4pm. ; ordrng 4 WPW10671907 (WHEEL)s
We serviced a
GD5RVAXVY05 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
06/26/2017
Found h.v. Board shorted. See photos. Borad is reconditioned and this can clearly be seen in the photos. Will need board replaced. Cust will be contacting wpl to see if they will cover the cost of the board. Office to not order parts unless contacted. ; ordrng 1 WPW10210789 (CONTROL)
We serviced a
DDT575SMF2ES GE
Model DISHWASHER
Near North Madison, OH 44057
Jeff M
Job Details:
06/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GTWN4250DWS GE
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details:
06/26/2017
Installed new part unit op tested good
We serviced a
KGSK901SSS00 KITCHENAID
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details:
06/26/2017
Installed new part unit op tested good
We serviced a
GTZ21GBEBSS GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details:
06/26/2017
Installed new part unit op tested good. And i have the pannel for return; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details:
06/26/2017
Replaced door latch and adjusted strike, door secured; Job Cmpltd
We serviced a
KRFC300ESS00 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
06/26/2017
Left side of FC drawer was off track, was causing migration on that side, cleared excess moisture and realigned drawer, op test ok.; Job Cmpltd, saved tckt [SdLink\293149a.png], O-emld tckt [SdLink
We serviced a
WDT720PADB2 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details:
06/26/2017
Cc of unit adding time to the cycle, checked use and care guide, pg 8 explains that cycle time and water usage varies based on conditions and control will adjust accordingly, op test ok.; Job Cmpltd,
We serviced a
WGD8500DC1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details:
06/26/2017
Replaced thermistor and duct, ran unit, op test ok.; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Jeff M
Job Details:
06/26/2017
Technical Service Pointer #: W10875533A Frost is accumulating along the back wall unit is not defrost and probably needs the service kit this is truck stock i used the part the other day. Needs too be ordered ; ordrng 1 W10902214 (SENSOR)
We serviced a
JKP27W0P1WG GE
Model WALL OVEN
Near Moreland Hills, OH 44022
Jeff M
Job Details:
06/26/2017
The unit has an F3 error code. I found the temp sensor open. I test the sensor at the sensor first then at the control. Due to the sensor is already replaced once and has failed again both sensor and main control should be replaced and unfortunately the main control is discontinued.
We serviced a
MGR7775WS2 MAYTAG
Model RANGE
Near Painesville Township, OH 44077
Jeff M
Job Details:
06/26/2017
The unit will preheat and ignite just fine. After the unit has ignited it will continue to try and ignite it will not sense the flame. I inspected the igniter it appeared to be fine no cracks in the ceramic I did put an updated wiring kit on my last visit here. Spark module is needed to complete the repair.
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details:
06/26/2017
Sqealing noise coming from bad bearings, both bearing and roller assemblies need replaced
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
06/26/2017
Advised on moisture control. Also advised that frost may appear on air intake from time to time as the humididty is very high. This will go awao in cooler weather. ; Job Cmpltd,
We serviced a
KMHS120ESS4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details:
06/26/2017
Found temp sensor failed. Also, unit will not enter diagnostics. When prompted to do so it faults and locks up the control. Reset power. No effect. Needs sensor and control replaced. ; ordrng 1 W10536989 (thermistor) and 1 W10881539 (CONTROL)
We serviced a
KFIV29PCMS00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details:
06/26/2017
Actual good issue date is 5/18/13Found unit not making ice and fz not cooling. Error code for over temp in ice maker. Found upper part of evap o rh side has a ball of ice. Unit has old style evap. Needs ff evap and drier replaced. Big job. 3 job count. Cfc tech only. Contact 226 number for scheduling and cwow please. ; ordrng 1 W10917531 (EVAP ASSY) and 1 WPW10143759 (DRIER)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Geneva Township, OH 44041
Arthur V
Job Details:
06/26/2017
Found top of adj. loose and 2 dogs missing. Replaced dogs from truck stock. Op test good ; used 1 80040 (DOGS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER PORT
Model WDP340PAFB0
Near Ashtabula, OH 44004
Arthur V
Job Details:
06/26/2017
Replaced motor sump assy. Op test good ; Job Cmpltd,
We serviced a
GE RANGE
Model JGB860SEJ1SS
Near Mentor, OH 44060
Robert A.
Job Details:
06/26/2017
Found no power to upper oven light, switch good, checked at control, when light is turned on, no power fron control, stuck relay, needs c/b; ordrng 1 WB49X25851 (CONTROL), schdld next appmnt for 6/30 FRI !,
We serviced a
GE RANGE
Model P2B930DET2BB
Near Painesville Township, OH 44077
Robert A.
Job Details:
06/26/2017
Checked all burners, igniters good, working correct, cleaned burners, tested all, good, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Chesterland, OH 44026
Robert A.
Job Details:
06/26/2017
Installed fan kit, op test ok, cust to install software; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFA
Near Ravenna, OH 44266
Tim G.
Job Details:
06/26/2017
Installed fan and tested, tested a bake cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Atwater Township, OH 44201
Tim G.
Job Details:
06/26/2017
Complaint that the unit will not power on. Checked and found 120vac at the outlet. Found the green status light flashing on the main control indicating 5vdc present. Customer stated they were seeing a F6 error before unit shut down indicating a communication error. Unit needs both UI and main control.; ordrng 1 W10812420 (cntrl-elec) and 1 W10861510 (console), schdld next appmnt for 6/29 THU !,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina H
Job Details:
06/26/2017
CC that its not cooling. FF 54* FZ 5.4* ran diag. A lot of frost on ff evap. Technical Service Pointer #: W11092686 will need a fan and thermistor. Office to order parts. ; ordrng 1 W11033168 (FAN WIRE HARNS), schdld next appmnt for 6/29 THU
We serviced a
WTW8600YW0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina H
Job Details:
06/26/2017
, Replaced parts listed. No leaks. Ran calibration the hot water is not working. Found there is no hot water coming out of the house line. The shut off to the house line is corroded. Advise customer to have a plumber fix the plumbing. Optest ok.; Job Cmpltd
We serviced a
BGGF3042KFE FRIGIDAIRE
Model RANGE
Near Mentor, OH 44060
Corina H
Job Details:
06/26/2017
CC that the range is not lighting. Broil ignitor works, bake ignitor does not. Replaced the ignitor from t/s. Preheated to 350* optest ok. ; used 1 12400035 (IGNITOR 5299) from stock, Job Cmpltd,
We serviced a
WTW4950XW3 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Corina H
Job Details:
06/26/2017
Replaced the gearcase. Ran a calibration and a drain and spin. Optest ok.; Job Cmpltd
We serviced a
JFC2089HES WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details:
06/26/2017
Customer complaint that unit is not cooling states they had several power outages the other day, lights and fans are on, unit isnt cooling at all, compressor is very hot to the touch, can hear start device attempting to start compressor, unit pulling 9 amps then dropping to 0.18 after start attempt, cooled down compressor still wll not start, unit beeds a new compressor spoke with bj and bb ordering a compressor ; ordrng 1 W10160407 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/29 THU
We serviced a
KCGD500GSS00 KITCHENAID
Model COOK TOP
Near Aurora, OH 44202
Chris H.
Job Details:
06/26/2017
Customer complaint that when turning on the front right burner the front left burner turns on and vise versa, removed unit, gas tubes are not going to the correct burner heads according to the marks on the unit, contacted wp, techline rick they are to be in contact with tech, phone cut out before ref number, re called spoketo gage 7719383721 transfered to master tech mark said file was transfered to engineering dept and they will be incontact; schdld next appmnt for 6/29 THU
We serviced a
KUDP02IRBS2 KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Chris H.
Job Details:
06/26/2017
, Customer complaint that units user interface is not responding, ui is pulling away from console which has damaged the ribbon cable, unit is getting 120 volts need new console qouted customer, customer to discuss repair with spouse, will contact if repair is needed
We serviced a
WDF110PABW4 WHIRLPOOL
Model DISHWASHER
Near Auburn Township, OH 44023
Chris H.
Job Details:
06/26/2017
Customer complaint that unit is not draining, confirmed, removed pump no debris, found drain inlet on pvc pipe clogged with food debris, removed, unit now draining, op test good ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Bainbridge, OH 44023
Chris H.
Job Details:
06/26/2017
Customer complaint that when unit reaches temp on preheat it will shut off and attemp to ignite four times then nothing also states doesnt belive the convection fan is working unit is plugged into an ungrounded outlet, plugged unit into grounded outlet started on convection bake 350 after 220 fan turned on is just quite, unit does not need the part shipped, unit reached temp, reignited on first attempt unit must be properly grounded, op test good; Job Cmpltd
We serviced a
KMHS120ESS2 KITCHENAID
Model MICROWAVE
Near Aurora, OH 44202
Chris H.
Job Details:
06/26/2017
Customer complaint that units clock is not always displaying, unit i heating, pulling correct amperage, units energy saving option shuts clock off during stand by mode, turned off so clock is always displayed, customer to monitor to see if clock stays illuminated ; Job Cmpltd
We serviced a
WRT318FMDB01 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details:
06/26/2017
, Customer complaint that units ff section is not cooling, ff temp at 70 frz temp at -4, removed evap cover, found ice build up blocking air channel, drain tube is blocked, steamed out, reassembled op test good; Job Cmpltd
We serviced a
WFW8300SW02 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Chris H.
Job Details:
06/26/2017
Customer complaint that unit will not advance past wash cycle, ran diagnostics found F20 pressure sensor error, unit started its test cycle, removed lid found pressure sensor laying on outer tub with all the wires torn out of it, spun basket by hand units bearing is worn and will need replaced as well as wiring harness, qouted customer, does not want repair will replace unit
We serviced a
WRS965CIAH00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan
Job Details:
06/26/2017
Customer complaint that unit is freezing everything in fresh food section, fresh food section temperature at 45 degrees set to 43 degrees, found air damper sticking open sometimes during test, unit needs new air damper; ordrng 1 W10572852 (AIR DAMPER), schdld next appmnt for 6/30 FR
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Dan
Job Details:
06/26/2017
Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 23 degrees, evaporator fan is not running,evaporator fan recieving 120vac, partial frost pattern on evaporator, evaporator has ice chunk built up on inlet/outlet lines, compressor and condenser fan are running, condenser is clogged with dog hair, unit needs condenser cleaned and evaporator fan motor; ordrng 1 W11024089 (evaporator FAN MOTOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/29 THU
We serviced a
EI27BS26JW8 ELECTROLUX
Model REFRIGREATOR
Near Beachwood, OH 44122
Dan
Job Details:
06/26/2017
Customer complaint that unit is not making ice, found ice maker thermistor hanging down into ice bin unable to remount, ice maker twist motor is recieving 12vdc, unit needs new ice maker ; ordrng 1 243297606 (ice maker ), schdld next appmnt for 6/29 THU
We serviced a
WFW96HEAW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan
Job Details:
06/26/2017
Customer complaint that unit stops mid cycle and flashes f8e1 error code, display flashing f8e1(no water detected entering unit or pressure sensor trip not detected) error code, ran diagnostics found f1e1(central control unit error), f4e0(heater not detected), and f8e1(no water) error codes, ran quick diagnostics test per tech sheet tests for error codes shown, unit completed test, spoke with ra, unit needs new central control unit and pressure sensor, customer does not want repair
We serviced a
PFSF2MIYFBB GE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan
Job Details:
06/26/2017
Installed new gaskets, op test good ; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Dan
Job Details:
06/26/2017
customer complaint that unit is making a loud noise during spin cycle, ran manual test cycle on high speed spin, no unusual noises heard, ran drain and spin cycle with 7 wet bath towels, confirmed noise, noise is coming from drain pump, nothing found in pump housing, unit needs new drain pump, installed new drain pump, op test good ; used 1 WPW10661045 (PUMP-WATER) from stock, Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44092
Dan
Job Details:
06/26/2017
Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened both hot and cold valves, no leaks found, let basket fill, no water leaking from tub, ran drain pump, no leaks found in drain pump or drain hose, repeated with same results, unit is operating as designed ; Job Cmpltd
